Education manager jobs in nw9

Group Finance Director

This exciting international charity are seeking a qualified accountant with charity experience to join as their Group Finance Director.

Position: Group Finance Director

Location: UK-based Remote – will require international travel

Contract: Permanent

Hours: Full-time

Salary: up to £80,000 depending on experience

Closing Date: Tuesday 22nd April 2025 (applications will not be reviewed until the closing date has passed)

About the Role

This is an exciting time to join this international charity, as we expand operations and implement best financial practices. The role presents an opportunity to lead, mentor, and drive financial excellence in a dynamic international setting. As Group Finance Director, you will be a key member of the Senior Management Team (SMT), ensuring financial strategy, governance, and compliance align with the organisation’s mission.

The role requires strong leadership, financial expertise, and the ability to manage a dispersed finance team while navigating the complexities of both charity and commercial financial management across different jurisdictions. International travel will be required to work with in-country teams.

Key Responsibilities:

• Lead the organisation’s financial strategy and vision, contributing to strategic decision-making at the senior level.
• Oversee financial reporting and compliance, ensuring adherence to UK Charities SORP FRS 102 and international financial regulations.
• Develop and implement financial systems, controls, and processes across multiple global entities.
• Manage annual budgeting, financial forecasting, and cash flow management.
• Ensure compliance with donor reporting requirements and programme budgets.
• Prepare group consolidated reports, including balance sheets, donor spend tracking, and statutory accounts.
• Lead the audit process and ensure strong financial governance across the organisation.
• Work closely with country finance teams in a matrix structure, to build capacity and ensure best practices.
• Identify financial risks and implement strategies for risk management.
• Support grant and funding management, ensuring compliance with donor requirements.

About You

We are looking for a strategic, hands-on leader who can balance big-picture financial planning with the operational needs of a growing international charity. You should have excellent financial acumen, strong leadership skills, and the ability to manage finances in a complex, multi-currency, multi-entity environment.

Key Skills & Experience:

• Qualified accountant (CCAB, CIMA, ACCA, or ACA) with extensive post-qualification experience.
• Proven finance leadership experience in a complex international organisation, ideally in the INGO sector.
• Experience managing multi-entity, multi-currency financial operations.
• Strong technical accounting knowledge, including UK Charity SORP FRS 102.
• Experience with donor reporting, grant management, and compliance.
• Demonstrated success in leading and developing dispersed international finance teams.
• Experience with financial systems implementation and process improvement.
• Strong interpersonal and communication skills, with the ability to influence at all levels.

Desirable:

• Experience working in one of the organisation’s key regions (Afghanistan, Myanmar, Saudi Arabia, the Levant).
• Experience leading finance teams remotely.

Please submit your CV and a covering letter outlining your interest in the role and how you meet the criteria, in a single document.

About the Organisation

The employer is a British charity that was founded in 2006. We believe artisanal heritage matters and has the power to transform lives. We support artisans to thrive and revitalise traditions in regions where cultural heritage is endangered, while connecting people through heritage.

A fast-growing organisation with offices in Afghanistan, Myanmar, Saudi Arabia, and the Levant, we employ over 400 international and local staff worldwide. Our work spans cultural heritage, economic development, and education.

Other roles you may have experience in could include: Group Financial Controller, Finance Director, International Finance Director, Director of Finance, Chief Finance Officer, Senior Finance Manager, Head of Finance, Chartered Accountant, ACCA, ACA, CIMA, CFO, NGO Finance Lead, Etc…

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Family Support Worker

£23,000 pa + benefits (including 25 days annual leave, company car and pension)

Central & South London

Rainbow Trust Children’s Charity is going through an exciting time where we are growing!

About the role:

We are is looking to appoint a Family Support Worker to deliver a high-quality family support service as part of our London and South East Care Team.

Reporting to the Family Support Manager out of our London and South East team base and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.

Having worked in a stressful and emotional environment you will have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss, and change - and how best to help others deal with its impact.

What we’re looking for:

· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care.

· A warm, inclusive approach to achieving goals quickly and correctly.

· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines.

· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)

· A persuasive and open communicator, you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates

· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

We have a range of fantastic benefits that we offer our employees, this includes.

· Flexible working hours to balance home and working life

· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)

· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

· Company car for front line care posts

· Access to the Blue Light Card Scheme, and other rewards and discounts

· Bike to work, season ticket loan and payroll giving schemes, as well as a recommend a friend recruitment bonus

· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

· Pension scheme where we contribute 5% of your salary and you contribute at least 3%

· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

· Robust training and development programmes to support your learning and growth

We have a range of fantastic benefits that we offer our employees. If you’d like to find out more about these benefits and working with us, please visit our website.

We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.

Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.

The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

To apply please visit our website via the link and apply online.

Interviews will take place via Teams or in person with a date to be confirmed. We will only contact those applicants who have been successful.

There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.

We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.

Finance Assistant (full time employment contract)
£31,000 pa; 7.5% pension contribution by St James’s with 0.5% contribution by the employee; 25 days annual leave plus public holidays

St James’s, Piccadilly is seeking someone who has at least 2+ years experience working in finance or similar role, who has a strong knowledge of MS Office Suite and XERO with particularly extensive experience of using Microsoft Excel and financial modelling skills. A certified accountancy qualification or studying towards one is essential. 
This new role has been created as part of a review concerning St James’s partnership with St Pancras Church Euston Road.

St James’s is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders and volunteers are expected to share this commitment. 

St James’s actively welcomes applications from people who are currently underrepresented in our community including people with global majority heritage, people with lived experience of poverty and people who identify as LGBTQ+. 
Role description and person specification and application form (referee information required) can be downloaded from our website.

Closing date for applications is midday Monday 28th April 2025. Interviews will be held on-site at St James’s Piccadilly and are planned for Thursday 8th May 2025. Aiming for a start date as soon as possible.

We're an award winning charity running local learning centres based in the heart of the communities we serve. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.

As the UK’s leading university access organisation, our staff team is helping 56,000 young people each year at its 44 learning centres and extension projects across England and Scotland, and we plan to scale-up our provision to 50 centres over the coming years.

We are looking to appoint two Fundraising Officers to join our highly successful fundraising department, working within either our Corporate or University teams.

This is a fantastic opportunity to start your career in fundraising and the third sector, or to build on your existing experience. These roles will provide vital support across our Fundraising Team helping you develop the key skills needed to become a successful fundraising professional in the years ahead.

You will be joining an exceptional, talented and successful fundraising team, all with a genuine passion and enthusiasm for our mission to support young people achieve their ambitions. 

The role at a glance

Contract: 

Permenant

Start date: 

As soon as possible, as agreed with candidate 

Working Hours:

09.00 - 17.30
We are a delivery organisation providing frontline educational services for young people. We are an organisation with team members at different stages of their career, including many in their first roles: We are committed to nurturing talent and providing a developmental culture for all. Our team works in-person 4 days per week (or 3 days for a 0.8 FTE staff member) with 1 day working from home. 

Location:

This role will be based at our Head Office in London. 

Salary:

£30,000 (for candidates with no/ limited fundraising experience) up to £32,400 (for a more experienced candidate) 

Annual Leave:

Full-time staff entitlement, pro-rated for part-time staff: 33 days (inc bank & public holidays) + 3 closure days (two in December and one in July) + additional length of service entitlement (one day per year of service, up to 5 days)

Staff Benefits

• Employer pension contributions of 6% (and up to 8% after two years)
• Year round ‘early finish’ Fridays at 4.30pm
• Summer working hours (finish at 1pm on Fridays for six weeks in the summer), pro-rated for staff joining after January in the same year
• Employee Assistance Programme including access to wellbeing and legal support
• Life Assurance scheme with Aviva including SmartHealth service with access to 24/7 online GP appointments
• Interest-free new starter loans of up to £1,000
• Cycle to Work Scheme and Travelcard Loan Scheme
• Enhanced maternity, paternity, shared parental and adoption pay and sick pay allowances
• Staff in FOCUS – rewards, competitions and prizes across the year

Application deadline - 9am Wednesday 7th May 2025

Interview Day (in-person) - Friday 16th May 2025. Please ensure that you are available on this date.

We are looking for a talented Head of Human Resources to join our team and help millions of separated children get Back to Family.

About the role:

The Head of Human Resources will be responsible for overseeing and advising on all people issues, and leading on people strategies, learning and development, and talent management. As a member of the Senior Management Team, you will be responsible for evolving and delivering our people strategy and plans focussed on attraction, retention, performance, and development, as well as our work on wellbeing and equity, diversity, and inclusion.

While your primary focus as the Head of Human Resources is to provide HR leadership, operations and support to UK and internationally focussed teams, you will build strong engagement and working relationships across our global organisation, providing support and advice to Country Directors as required.

This is a chance to make a real impact in a collaborative and ambitious organisation who is proud of what we do and the difference we make.

About you:

You will be a dynamic leader who is able to work both strategically and operationally, you will be highly collaborative in your approach and a pragmatist who instinctively knows where to add value. You will be able to act as a key sounding board for senior managers across the organisation, facilitating the improvement of leadership qualities and hence individual and collective performance and culture.

About Hope and Homes for Children:

We believe children belong in families, never orphanages. Because orphanages harm children. The majority of those who experience life inside an institution suffer violence, abuse and neglect. Denied the chance to grow up in a family, they’re more likely to become homeless later in life, to have run-ins with the law, and to experience mental and physical health issues.

The shocking truth is that these are almost always children who have, or could have, a family to look after them. To love them. But every day, a broken system puts pressure on parents to give up their children. They'll be safe from war, can escape poverty, will get an education. False promises. No child should have to trade their family for their future.

Today, over 5.4 million children are trapped within institutions. It’s not right and it must stop.
Children deserve so much better. Always.

Since 1994, Hope and Homes for Children has been working to stop the institutionalisation of children. We’re 250 people, in ten countries, inspiring organisations, including the UN, EU and governments around the world, to close the doors of orphanages forever. Instead, we fight for every child to feel the love and belonging of a safe family home.
Further details

Location: Flexible but with regular attendance each month at our London or Salisbury office as needed
Contract Type: Permanent
Hours: 37.5 hours per week (4 days will be considered)
Salary: £65,000 to £70,000 per annum pro rata, including any London weighting if applicable.
Next Steps: To apply, please upload your CV and a brief covering letter indicating why you're interested in joining us and (reflecting on the role profile) why you believe your skills and experience make you suitable for the role.

Closing Date:  The final cut off for applications is 28 April 2025.

Other information: This post requires the successful candidate to have, or be able to obtain, the right to work in the UK.

HHC actively encourages equality and diversity as we believe diversity brings us closer to our mission of eliminating orphanages.

You may also have experience in the following: Head of HR, Human Resources, HR, Head of Human Resources, Organisational Development, HR Director, OD, Employment Law, CIPD, Consultant, Senior HR Manager, HRBP, Director of Human Resources, Strategy, Employee Relations, HR Business Partner etc.

REF-220 758

We’re looking for a Finance Officer who will be responsible for maintaining accurate financial records and supporting financial planning and reporting. This role is critical in ensuring smooth financial operations and regulatory compliance for the organisation. Healthwatch Islington is a small, but effective and friendly team. More information about the role can be found in the Recruitment Pack.

About us 

The Refugee Council is the nation’s refugee charity. Together with community groups, partners and volunteers, we help people who have escaped war and persecution to rebuild their lives, integrate into communities, and play their part in Britain. Born in the aftermath of World War II, our frontline services support over 14,000 refugees each year to find safety, get to know their neighbours, and enter education, training or work. We share our evidence and expertise with policymakers to help build integrated communities where everyone can contribute. 

About the role 

London Borough of Lambeth is commissioning a resettlement therapeutic service for refugees resettled in Lambeth via Resettlement Schemes funded and overseen by the Home Office. The Service will offer therapeutic and psychological interventions to resettled refugees including individuals, groups and families.

In this role, you will:

• Offer therapeutic intervention to include psycho-education groups, one-to-one therapy to adults and children.
• Provide a holistic assessment to refugee adult, children and young people who have been resettled in Lambeth.
• Liaise with educational and social care services as appropriate to ensure the safety and wellbeing of children and young people being supported by Refugee Council.
• Offer consultation and awareness training to educational staff working with resettled refugees across the region
• Take a lead on Project monitoring, evaluating, and reporting on outcomes to a high standard.

Contract: Fixed term until March 2026.

Hours: Part-time, 21 hours per week.

Staff benefits 

To reward our staff for the value they bring, we offer a variety of enhanced terms and conditions and a wide range of benefits, including: 

• Training & Development 
• Employee Assistance Programme 
• Pension Scheme 
• Work Life Balance Policies 
• Employer-Sponsored Volunteering 
• And more. 

Let’s work together to improve the lives of refugees in the UK - apply on our website today.

Closing date: 21 April 2025

Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request. 

Are you looking for a career move where you can use your housing experience and customer service skills to help create homes and schemes that we can all be proud of? Join us as a Housing Assistant. 

At Sapphire Independent Housing we are on an exciting journey. We have grown the business, expanded and diversified so that we can deliver much needed accommodation and services in London and Hertsmere.

Now we’re seeking a Housing Assistant to deliver a responsive and proactive housing management service at Bethany House, our female scheme in Islington – as well as contributing to initiatives that enhance our services for tenants and residents in permanent and temporary accommodation. 

You’ll be expected to provide a customer focused letting service to all prospective and new tenants and to liaise with tenants on housing management issues. Your responsibilities will range from reception and office admin duties to housing management functions, including rent collection. This will include managing post and visitors, overseeing all contractors coming into the building, dealing with emergency situations and liaising with the team to ensure all tasks are covered and completed.

We’re looking for:

• Proven experience in supported housing, with knowledge of welfare benefits, rent collection and identifying maintenance/repair issues.

• Proven experience in customer service and handling complaints.

• Experience of IT systems and Microsoft Office applications.

• Experience of administration and office systems.

• Good standard of education, with ability to communicate effectively, verbally and in writing.

• Ability to organise and prioritise your work, to meet deadlines and targets.

• The flexibility to work in a small team in a small organisation, with team spirit, good judgement and practical problem solving.

• Understanding of working in a diverse environment.

This is an excellent opportunity to join an Investors in People Gold employer – a supportive business that encourages employee development and growth from within.

We offer a generous benefits package including interest free season ticket and bike loan scheme, private health and life insurance.

Appointments are subject to Sapphire Independent Housing receiving an enhanced DBS check which we consider acceptable.

Sapphire is a charitable registered housing provider. We welcome all applications and value diversity in our workforce.

If you would like to be considered for this post, you can apply here.

Closing date: Monday 28th April 2025

Our client is dedicated to transforming the lives of children and young people by creating opportunities to learn, grow, and develop through Education. As an independent funder, the charity generates income from its endowment, which includes substantial property holdings and financial investments. This means it does not fund raise. To date, the organisation has awarded over £225 million in grants to a range of organisations that seek to promote the life chances of children and young people through Education, with around £15 million in grants distributed each year. The Charity gives grants to benefit children and young people up to the age of 25 (or up to 30 for people with special educational needs and/or disabilities) who live within nine Boroughs in West, Central and North London.

We are delighted to be working with the Charity to recruit a permanent Communications & Social Media Officer to join its established team based at conveniently located offices in Central London. 

The role:

This newly created position will expand the capacity of the organisation's communications team, supporting the Communications, PR & Events Manager in delivering engaging, high-impact external communications. The focus will be on managing the Charity’s digital presence, including its social media channels and newsletter to enhance visibility, engagement and public awareness.

The role requires a strategic, organised and creative approach to social media platforms including LinkedIn, Instagram, TikTok, YouTube, Vimeo and BlueSky. It will entail preparing and delivering innovative and compelling content in both written, visual and video production formats, which showcase the work of the Charity and its network of grantees. Using the latest platforms and technology such as Canva and InDesign, this role will help tell the important stories which emanate from the work of the charity, including publicising events, raising awareness and addressing interesting themes relevant to the work of the Charity and its community.

This role will also monitor and evaluate online engagement and will ensure there is a vibrant, creative and relevant tone across all platforms and mediums. They will also contribute to maintaining the website and newsletter, gathering stories from across the Charity’s networks and ensuring it is accessible and up to date with current affairs and events. Working closely with the Communications, Events and PR Manager, this person will be responsible for identifying opportunities to repurpose and amplify content across multiple channels to ensure the Charity’s media presence is maintained and enhanced both on a local, London wide and National basis.

Beyond digital communications, this role will support a busy calendar of events throughout the year, managing logistics from planning to execution, including navigation lists, booking venues, catering arrangements and on the day support and facilitation. This is a wide-ranging communications role with plenty of scope for development and growth, with the flexibility to be tailored to the strengths and interests of the postholder.

In addition to working for Charity, the post holder will also support the COO of the foundation in its newly developing communications work.  This will require working across 2 schools, and the Charity in collaboration with the communications teams across the Foundation. 

The person:

The successful candidate will have demonstrated experience in a similar social media or digital communications role, ideally within the charity or not-for-profit sector but equally having come from a commercial setting, where an active interest in charitable work can be clearly evidenced. Bright, engaging and intellectually curious, this person will have a natural enthusiasm for the work of the charity and the desire to be an active member of an office-based team, all working towards the same goals.

An outstanding communicator both in person verbally and in writing, this person will have a proven track record of running digital communications activities and social media campaigns and will be proficient in design tools such as Canva, InDesign, Photoshop and PowerPoint, although training can be given where necessary. The ability to tailor the tone of content for various platforms and to appeal to a wide range of audiences, both locally, London wide and nationally will be important.

The desire to learn new skills will be strongly evident in this person, they will relish the thought of collaborating with colleagues to grow their expertise and to share ideas on how to optimise delivery across the digital and social media space. Highly organised, with excellent attention to detail, this person will be a strategic thinker with the ability to plan ahead and to spot opportunities further down the line to maximise the impact and reach of charity’s work. A working knowledge of WordPress and website management will be very useful but not essential.

Above all, this person will be an enthusiastic, ambitious and collaborative team player, who thrives in an office-based environment where they will be able to exchange ideas with other team members, celebrate success and ensure the overall charitable aims of the organisation and its community of grantees are met.

“We highly encourage applications from under-represented groups that reflect the diversity of our Charity’s Beneficial Area and the young people we aim to support. This includes individuals who are Black, Asian, Mixed Race, and from other ethnically diverse backgrounds, as well as people with disabilities and members of LGBTQ+ communities.”

Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. We are one of the largest student-led organisations in the UK and a charity with over 48,000 members. We provide opportunities for 300 staff and have an annual turnover of more than £12m.

It's an exciting time our growing organisation as the delivery partner for UCL’s new Student Life Strategy. In 2023 we received a multi-million-pound investment to enhance student life at UCL. The financial backing from our parent university is recognition of the transformative effect that extra and co-curricular experiences have on students at UCL – helping them develop skills, build networks, reduce loneliness and isolation, grow in confidence, and enjoy their time here.  

Have you got a comprehensive understanding of the UK sporting sector? Have you got a knowledge of the motivations behind, and barriers that exist to, student sporting participation? If the answer is yes, then we want to hear from you. 

Our ideal candidate will support the delivery of the Club Development programme for TeamUCL and provide support and guidance for student leaders, enabling them to run their clubs effectively. The right candidate will also support with the delivery of the TeamUCL communications strategy. The successful role holder will proactively assist sports clubs in developing sports participation opportunities and performance pathways for identified target groups through development planning.

This is a full time and permanent role. This role is also a hybrid working role, where 40% of the role will be based on campus. 

If you are right for this role, you will be a committed, motivated, and outgoing individual who wants to support the sexual and reproductive health (SRH) of young people living in the Royal Borough of Greenwich, working in a partnership capacity as part of a holistic health and wellbeing programme. Your role will be multi-faceted, and you will therefore be flexible and able to offer a variety of SRH interventions in a broad range of settings, to a broad range of young people.

First, you will provide brief interventions in sexual health in an outreach capacity at schools, colleges, universities, leisure centres, youth organisations, and other venues. Here, your primary focus will be to provide basic information about SRH to young people, whilst also encouraging them to complete a Chlamydia screen and register to the free condom scheme. You will also promote online testing for those aged over 18, and connect young people with other local sexual health services through referral and signposting.

Second, you will deliver SRH and relationships training to groups of young people and professionals, in smaller workshop settings as well as to larger groups. You will be able to deliver accurate information on a variety of topics that are often sensitive and complex. You will have an existing knowledge base that you will be willing to expand and solidify through a combination of supported training and independent learning.

Third, you will facilitate offsite drop-in sexual health sessions and offer 1:1 sexual health support to young people who attend any of the four Young Greenwich youth groups. You and your team will each be responsible for attending the four Young Greenwich hubs once each week during evening hours, working closely with the youth group leader as well as the young people themselves to establish trusted relationships and an engaging programme of activity. You will be proactive and creative at integrating sexual health to other, ongoing activities, and ensure effective safeguarding.

Additionally, you will work closely with the wider SHO team, including supporting the sexual health phone lines processing screening results, and where necessary, signposting to relevant services. Across all aspects of your role, you promote local sexual health and contraception services to young people and adults alike, referring to in-person or online services as appropriate and handholding as much or as little as needed, particularly to those most vulnerable. You will keep accurate monitoring records for all interactions, referrals, Chlamydia screens, and C Card registrations / distributions. You will also contribute to quarterly service review reports.

This role requires flexibility, working unsociable hours in the evenings, and occasional weekends. Schedules may vary from week to week depending on programme need.

Salary: £30,761 per annum

Hours: Full time – 35 hours per week

Days and times: Standard working hours will be Monday to Friday 9-5, the role is required to provide flexibility to accommodate evening or weekend meetings with family members

Contract: 1 year fixed term (with potential to extend if successful)

Employed by: Age UK Hillingdon, Harrow & Brent

Location: Hillingdon Hospital, Pield Heath Road, Uxbridge UB8 3NN (map) with occasional work from Age UK HHB Head Office, Unit 3, 126 Church Road, Hayes, UB3 2LW (map) (Age UK HHB operate a hybrid and flexible working policy on successful completion of induction)

To support individuals and families who are transitioning from Hospital into residential care. Specifically supporting those who may need to contribute towards the cost of their care, by providing independent, impartial tailored advice and assistance, helping clients navigate the complexities of residential care options, financial planning, and emotional adjustments. This role does not involve any regulated activities, assessments, or financial advice.

Digital Communications Officer 

About NASP 

The National Academy for Social Prescribing (NASP) is a registered charity and company limited by guarantee. Our goals are to promote social prescribing and to bring about a social revolution in wellbeing, as set out in the NASP Strategic Plan.

To learn more about our organisation, partners, and social prescribing, please visit our website. 

At NASP, we operate a flexible, hybrid working model to support both collaboration and individual needs. Most work is carried out remotely, with Microsoft Teams serving as our primary platform for meetings and planning. We also provide access to an office space at London’s Southbank Centre, which staff can use as needed.

Travel may be required for in-person meetings, site visits, events, or team away days, ensuring opportunities for connection and shared learning. Travel requirements will vary depending on the duties of each particular role.

Our working culture values flexibility, wellbeing, and collaboration. We are committed to supporting our staff to work in ways that suit their roles and personal circumstances, fostering an environment where everyone can thrive and contribute to the success of the organisation.

Inclusion at NASP 

At NASP, we are passionate about creating an inclusive workplace. It’s important to that we represent the communities that social prescribing aims to serve and therefore we welcome applicants with lived experience of social prescribing. We also particularly welcome applicants from global majority and LGBTQIA communities, and those who identify as disabled and/or neurodiverse to apply. 

We guarantee to interview candidates who identify as disabled as part of our Disability Confident Scheme commitments, provided that they meet the minimum criteria for the position. 

NASP seeks to be a truly 21st Century employer and organisation. Supporting our staff’s wellbeing is central to that goal, as our staff are one of our greatest assets. We are committed to ensuring fairness and accessibility throughout the recruitment process and will consider reasonable adjustments to meet individual needs. While adjustments will depend on specific circumstances, common examples include: 

• Flexibility with interview times and formats, including location 

• Providing documents, such as the application form, in alternative formats (e.g., large print, braille and pre-recorded video or audio recordings)

If you require adjustments, an alternative method of application, or would like to discuss your specific needs, please contact us, and we will do our best to support you.

How To Apply 

To apply for this role, please complete all sections of the application form (available on the Careers page of the NASP website) and send to the recruitment team by 12:00 (midday) on Monday 28th April.

Please do not send a CV, as we only assess applications based on the information provided in your chosen application format. 

Interviews will be held w/c 5th May, please indicate on your application form if you might be unavailable during this period.

Applications are welcomed from applicants who wish to apply for a position based on a flexible working arrangement. Should a candidate be successful after the interview stage, any reasonable requests will be reviewed and be sought to be accommodated within the needs of the role. All appointments are subject to proof of right to work in the UK, references and a 3-month probationary period. 

To support us with monitoring our commitments to access and inclusion, we kindly ask you to answer our Equal Opportunities form alongside your application. Your responses will not be shared with the panel.

For more information or an informal conversation, please email any questions to our recruitment team. We look forward to hearing from you about the role of Digital Communications Officer. 

Role Details & Staff Benefits 

Salary: £29,500 per annum 

Duration: 12 months (with possibility of extension) 

Hours: Full time 

Location: Hybrid – NASP have an office space at London's Southbank Centre which can be used by staff at any time. The role will be expected to work up to 2 days per week in the office with the remainder at home. There may also be additional occasional travel required for staff days and other events. 

NASP offer a range of core benefits for staff on payroll, including:  

• 30 days paid annual leave per annum, plus Bank Holidays   

• An additional day of paid leave per year on your birthday  

• Opportunities for Volunteering & CPD days each year  

• Opportunity to request flexible working arrangements, including compressed hours  

• Contribution to annual eye test, eyeglass purchase, and flu vaccination  

Purpose of This Role: 

Reporting to the Head of Communications, the role will provide support for a range of Comms functions across the organisation, particularly NASP’s social media, website, newsletter, CRM, and video & graphic design. 

Person Specification: 

Experience & Knowledge: 

• Knowledge and experience of Facebook, Instagram, X, You Tube and LinkedIn platforms, including the creation of organic content and paid for campaigns

• Ability to write, proofread and edit copy to a high standard for a wide range of audiences

• Experience of website management and maintenance 

• Ability to synthesise complex information into simple but accurate content

• Ability to design and create strong visual content suitable for different social media channels and a range of audiences, using Canva or similar programmes 

• Team-player who shares their knowledge and supports colleagues 

• Proactive and organised self-starter able to use their own initiative and make tasks their own 

Skills & Attributes: 

• Affinity with NASP’s Values as defined in the NASP Strategic Plan 

• Video editing skills

• Experience of working on a behaviour-change campaign aimed at the public 

• Experience working with Hootsuite or a similar platform

• Knowledge of Google Analytics

• Experience working with Umbraco or Wordpress 

• Experience of working with a Customer Relationship Management system (CRM) or Microsoft Dynamics

• Knowledge of best Search Engine Optimisation (SEO) practices 

• Understanding of social prescribing and the work of the National Academy for Social Prescribing 

Responsibilities: 

• Develop and execute NASP’s social media plan, ensuring that activity aligns with the organisation’s strategic priorities, and to develop a holistic social media approach based on organisational objectives 

• Support the Head of Communications on website development and management, such as updating, editing and improving pages, using a CMS, sourcing content and ensuring accessibility 

• Lead on NASP newsletter communications, developing customer journeys through the CRM and implementing effective segmentation of audiences and messages

• Lead on internal communications by writing and sending a weekly staff email, updating the intranet

• Generate case studies and other content across all digital channels and to proactively contribute to the editorial calendar, ensuring relevant content is promoted at the optimal time on the most effective channels

• Collating and designing documents such as evidence reviews and reports

• Engage and respond to social media engagements, proactively reaching out and creating opportunities 

• Management of the central communications and enquiries inboxes, responding to and triaging enquiries from external and internal sources

• Create videos and graphics highlighting NASP’s work, and support the creation of videos and podcasts featuring NASP’s ambassadors and projects

• Lead on evaluating impact of social media and related activity and recommending action to take to maximise achievement of objectives

• Grow NASP’s online presence, and to scope further opportunities in line with the business objectives 

• Work with colleagues to deliver NASP’s webinar programme

• Work with Programmes and Corporate Affairs teams to promote NASP’s events, coordinating social media marketing, and to provide administrative support for events when required 

• Administrative support for the Communications team, as required 

• Update NASP’s CRM as required 

Reporting To: Head of Communications  

IN A NUTSHELL

The Director of Data and Analytics will be a critical driver in the Centre for Homelessness Impact's mission to end homelessness for good. By leading and developing our data strategy, infrastructure, and capabilities, you will unlock the power of data to inform a decisive shift towards prevention. This role will involve working with partners to harness data from across sectors – housing, social care, health, education, and more – to generate insights that drive evidence-based decision-making, illuminate cost-effective solutions, and fuel innovation in preventing homelessness. You will be part of the leadership team, working with researchers, and programme leads across the organisation to ensure data is at the heart of achieving our mission.

WHAT YOU'LL DO

• Lead the Data Strategy: Develop and implement a comprehensive data strategy aligned with the Centre's strategic priorities, including expanding access to evidence and data, fueling collaboration, and enabling lasting change through R&D and through Test & Learn programmes. This strategy will encompass data from various sectors that influence homelessness, with a focus on identifying cost-effective prevention strategies.
• Enhance Data Infrastructure: Work with external partners including in local government, national government, and the third sector to oversee the development and maintenance of robust data infrastructure, systems, and tools to support the collection, storage, processing, and analysis of data related to homelessness and its root causes across relevant sectors, with a view to supporting resource allocation and intervention design.
• Drive Data Analysis and Insights: While you will have direct line management responsibility for an evidence and data lead, with additional support from external associate data analysts as needed, you will also be a hands-on leader, conducting data analysis yourself. You will generate actionable insights and develop data-driven solutions to address homelessness by examining data from various sources, including housing, social care, health, and education, to identify trends, risk factors, and opportunities for cost-effective prevention. You will also collaborate with other colleagues within the Centre for specific projects and initiatives.
• Champion Data-Driven Decision Making: Promote a data-driven culture within the Centre and across all sectors relevant to homelessness prevention, ensuring data driven approaches, including cost-effectiveness analysis, inform programme design, implementation, and evaluation.
• Collaborate closely with the Director of Evidence to ensure alignment between data analysis and research priorities, and to effectively translate data insights into evidence-based practice and policy recommendations as well as contribute to the development of research projects, and disseminate findings to relevant stakeholders
• Foster collaboration and knowledge sharing: Collaborate with internal and external stakeholders across relevant sectors, including researchers, policymakers, and practitioners, to share data, insights, and best practices to advance the field. This will involve building partnerships with organisations and agencies beyond the traditional homelessness sector to access and analyse relevant data, including cost and effectiveness data.

WHO YOU ARE

• A data expert: You have a PhD in a relevant discipline including statistics; econometrics; or data science; or relevant work experience in lieu of a PhD. 
• A collaborative leader: You have experience of working collaboratively with a range of partners including in government or local government on data analysis
• A great manager: You have led and built high performing data analysis teams. Experience working in a fast paced working environment and delivering on projects with tight turnaround times.
• A strategic thinker: You can translate complex data and analytical insights into actionable strategies to address homelessness and its root causes, with a keen understanding of how to identify and evaluate cost-effective solutions. You can connect data-driven insights to broader organisational goals and strategic priorities.
• An effective communicator: You can clearly and persuasively communicate data-driven insights, including complex analytical findings and financial analyses, to various audiences, from policymakers to practitioners. You can tailor your communication style to different audiences and effectively convey the value of data and analytics.
• Desirable: An understanding of the homelessness sector and its data.

WHY THIS ROLE MATTERS

As the Centre for Homelessness Impact embarks on its next chapter with an even greater focus on prevention and cost-effectiveness, this role is critical. You will lead the way in using data to drive evidence-based decision-making, innovation, and systemic change, with a particular emphasis on achieving the 'prevention turn' to address the root causes of homelessness in a cost-effective and sustainable manner. You will work in close partnership with the Director of Evidence to ensure that data and research are seamlessly integrated to drive impactful change in homelessness and related fields.

WHAT WE OFFER

• A unique opportunity to make a real difference in the lives of people affected by homelessness.
• A chance to work with a passionate and dedicated team committed to achieving ambitious goals.
• A supportive and collaborative work environment that values innovation and creativity.
• The opportunity to contribute to the development of a leading What Works Centre.
• Direct line management responsibility for an evidence and data lead, with additional support from associate data analysts as needed. You will also have access to and collaborate with other teams within the Centre for specific projects and initiatives. 

WORKING AT CHI

As a member of the team, you will have access to a wide range of employee benefits including:

• Interest-free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
• Pension scheme with an employer contribution of 8.5%
• 30 days’ annual leave which increases with service to 33 days
• Enhanced maternity, paternity, shared parental, and adoption pay
• Employee assistance programme
• Flexible working

Employment Type: Full time. Open to part time and flexible working arrangements

Location: Remote - UK. Flexible, remote, or hybrid for London-based staff.

Salary: £70,000 - £80,000

Team: Evidence and Data

Seniority: Senior

Closing: 5:00pm, 22nd Apr 2025 BST

TO APPLY

We use Applied for all our internal recruitment - an independent online recruitment platform that reduces bias, improves quality of hire and increases diversity.

The closing date for this role is Tuesday, 22nd April 2025 17:00. Interview will be held in person in our London office in early May. Please note, due to panel availability we cannot offer alternative dates.

We encourage applications from people of all backgrounds, and particularly welcome applications from people with experiences of homelessness.