Education And Professional Development Manager Jobs
We're looking for 3 kind, compassionate and resilient Support Workers to join our Theresa House and Hamlets Way services in Tower Hamlets.
£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel valued? You'll feel at home here.
Teresa House and Hamlets Way are two supported housing accommodations for adults with enduring mental health issues. Both services provide a high level of support to 16 customers on each service. Teresa House is a fast stream service where customers are supported up to two years while Hamlets Way is a slow stream service where customers can expect support for a minimum of two to a maximum of 4 years.
The service is under Look Ahead management since April 2015 and the buildings are owed by Notting Hill Genesis. As a support worker you will play an integral role in developing effective support and risk management plans. You will also support customers with aspects of their day-to-day living including but not excluded to; social and physical activities, medication, benefit entitlements, maintaining living standards, exploring employment, education and training opportunities.
This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.
What you'll do:
- To work on a rota based shift pattern which includes working early (8-4pm) and late (2-10pm) shifts 5 days a week.
- Support customers with dignity and respect in aspects of their day to day living this can include but is not excluded to; social and physical activities, medication, shopping, benefit entitlements, maintaining living standards, exploring employment, education and training opportunities
- Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager
- Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
- Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
- Support customers to undertake some domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Develop and maintain links with all key agencies and service providers in the local community
- Undertake medication support with customers in line with their support needs.
- Work with local community mental health teams and other relevant professional bodies to related to customer support
- To develop and produce creative customer activities to support in house customer engagement and enhance recovery
- Empower customers to ensure they receive the service and benefits they are entitled to
- Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
- Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
- Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
- Adhere to Look Ahead's Policies and Procedures
- Engage in learning and development activities to increase knowledge and skills
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours
What you'll bring:
Essential:
- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector
Desirable:
- Experience working in mental health
Family Support Worker
£21,000 per annum + benefits (company car, 25 days annual leave, reward scheme and pension)
Weston-super-Mare to cover the South West
About the role:
We are looking to appoint a Family Support Worker to deliver high-quality family support services as part of our South West Care Team.
Reporting to the Family Support Manager and working in partnership with health, education, and social care professionals, you will take responsibility for providing needs-led emotional, social, and practical support to families where a child/young person has a life threatening or terminal illness.
Having worked in a stressful and emotional environment you will have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss, and change - and how best to help others deal with its impact.
Location:
This role will cover the South West focusing on the Weston-super-Mare area.
What we’re looking for:
· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care
· A warm, inclusive approach to achieving goals quickly and correctly
· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines
· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)
· A persuasive and open communicator - you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates
· A practical knowledge of diversity issues affecting children, young people and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
· We have a range of fantastic benefits that we offer our employees, including:
· Flexible working hours to balance home and working life
· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
· Company car for front line care posts
· Access to the Blue Light Card Scheme, and other rewards and discounts
· Bike to work, season ticket loan and payroll giving schemes, as well as a recommend a friend recruitment bonus
· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
· Pension scheme where we contribute 5% of your salary and you contribute at least 3%
· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
· Robust training and development programmes to support your learning and growth
We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.
Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.
The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
Please visit our website via the link and apply online.
Interviews will take place either on Teams or at our Lancaster office, with the dates to be confirmed.
There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.
We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment.
We are an equal opportunities employer and a Best Companies One-Star rated organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As an Employment Coach with our Employcare Project you will be supporting unpaid carers living in Manchester; providing support and coaching in order for them to re-enter paid employment or voluntary roles. The successful candidates will manage a small caseload of carers and provide them with 1:1 support, helping them overcome barriers to employment and training. You will be responsible for supporting them through every stage of their journey, enabling participants to address their barriers and realise their aspirations.
This role is subject to a Basic DBS check.
For any queries regarding the role, please do not hesitate to get in contact for an informal discussion.
We are recruiting for 1 full-time equivalent role, but are open to a mixture of part time hours, so please put in your application how many hours you are interested in.
In your application, please outline how you meet the ‘Essential Criteria’ for this role. This is outlined in the ‘Person Specification’. If you don’t meet all the criteria, don’t worry, we still welcome your application and you can always get in touch with us for a formal chat if you have any questions.‘Desirable criteria’ are things that would help you in this role but are not essential. If you don’t meet these criteria, please still apply. You can use examples from your personal life as well as your professional experiences when completing the application.
Applications for this role close at 5pm on Tuesday 23rd July, with interviews scheduled for the W/C 29th July. However, we will review shortlist applications as they are sent in and so we may close this vacancy early if successful candidates are appointed, so please apply as soon as possible.
Why work with us?
At Gaddum we are all committed to living our values; in all areas of our work we are supportive, empowering, professional, innovative and diverse. Our teams are passionate about working together to support and empower individuals and their communities. You will receive a full induction and training for your role and ongoing support from your colleagues and managers via supervisions, 1:1s and team meetings.
All employees at Gaddum have access to an Employee Assistance Programme, Cycle to Work Scheme and an online rewards/savings platform. Our standard holiday entitlement is 25 days per annum plus bank holidays, with additional leave entitlement for your birthday and for wellbeing in the winter.
Everyone has the right to request flexible working from day one because we recognise the importance of a healthy work/life balance and our standard working week is only 35 hours.
Gaddum is a Living Wage Employer and we are proud to have the Investors in People Silver Award. For a full list of our awards and accreditations, please visit our website.
How to apply
Applications should be made via the attached Application Form and submitted via email. Full details can be found on our website.
Gaddum is proud to be a Disability Confident Level 2 Employer; if you need any support completing your application or require alternative arrangements, please get in contact.
Gaddum is dedicated to fostering an inclusive environment where every individual, regardless of background, feels valued and empowered to contribute. We celebrate diversity as a catalyst for innovation and growth and are committed to creating a workplace that thrives on varied perspectives and mutual respect.
As part of our commitment to equality, diversity and inclusion, Gaddum undertakes anonymous recruitment by removing identifiable information from applications forms during the shortlisting process.
The client requests no contact from agencies or media sales.
We are looking for an experienced and passionate Senior Workplace Mental Health & Training Officer to work as part of our Workplace Mental Health & Training Team.
Imagine being part of an organisation whose common purpose is to help those who are severely impacted by mental illness. We believe that everyone should be treated with respect and dignity – and that’s why equity is one of our core values. We draw on the expertise, unique perspectives and lived experience of our people – regardless of who they are or their background – to help us become inclusive and anti-racist employer, campaigning organisation and service provider that reflect the diverse communities we support as a mental health charity.
Mental health training and workplace services are some of the key ways we are changing the experience for people affected by poor mental health across the UK.
We constantly adapt and evolve our services and work, to reflect societal climate as well as best practice. We encourage innovation and bespoke products, to support teams in implementing genuine changes in their work. We work flexibly and collaboratively across different services and departments to support each other and provide individual skills and expertise.
How you will make a difference
As a Senior Workplace Mental Health and Training Officer, I research, develop, test and deliver high-quality, evidence-based training and initiatives suitable for a wide range of customers and delivered in different formats. I use my knowledge and passion for mental health and workplace mental health to:
- Deliver our training in a range of settings i.e. to workplaces, community groups and members of the public both in person and remotely
- Provide needs analysis and consultancy to our corporate clients, using various tools such as desk-based analysis, surveys, focus groups and interviews
- Deliver other initiatives, such as facilitated peer support, in workplaces
I deliver these services myself and support our freelance associate trainers and facilitators to deliver them. I deliver across all sectors and industries in the public, third and private sector.
I provide excellent account management and customer service. I monitor, track and report on the progress of contracts and programmes, providing reports suitable for internal and external stakeholders.
*Appointments will be at the minimum of the salary band shown above.
Diversity, Equity, Inclusion
Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer. We recognise and support staff networks for our Black, Asian and minority ethnic and our LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.
Becoming a truly anti-racist organisation
We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrate our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.
We therefore actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Description – Head of Food Partnerships
Reporting to: COO
Location: Field base (regular food industry visits and travel)
Contract: 12 month FTC (Maternity Cover)
Hours: Full time – 35 hours
Salary: £68,974-£72,605
We welcome applications from all backgrounds. We are a Disability Confident Employer that welcome disabled applicants and provide reasonable adjustments.
About FareShare
FareShare is the UK's biggest food charity, strengthening communities reaching nearly 1 million people through over 8,000 charities with over 134 million meals.
The food we provide would cost charities and people over £184 million if they had to buy it at retail value. This saves charities an average of £154 per week, which they use to build their capacity through things like paying for overheads, training staff, and investing in new equipment and resources.
We save the UK over £225 million through 34 sites, 18 delivery partners, over 26000 volunteers and over 1000 employability programme participants. Our work reaches 99.8% of UK constituencies, strengthening those communities through outcomes like providing healthier diets, reducing isolation, and helping children do better in school.
However, there are still over 10 billion meals worth of food being wasted in the UK's supply chain every year and tens of thousands across the country we could support to do more.
Our Vision: No good food goes to waste
Our Mission: Maximize the social and environmental impact of surplus food
Our Purpose: We are doers. We are a community. We change lives.
Our Values:
Passion – for our cause and the challenge that lies ahead
Ambition – to go the extra mile and drive the change that must happen
Respect – for ourselves, each other, our volunteers, our partners and our beneficiaries
Collaboration – it’s only by working with others that we can be stronger
Focus – on providing the best service possible so that we deliver and achieve the most for our clients/customers.
The role
Our key priority at FareShare UK is to increase the amount of surplus food redistributed to the charities and community groups we support across the UK. Food partners (manufacturers, retailers, wholesalers, importers, packers, catering providers, producers and others) are essential in helping us to achieve this, providing access to food and many other strategic resources. This crucial role will focus on working with our top food partners to maximise the mutual value in the relationship through strategic and structured account management. Our ability to meet growing demand and increase the amount of surplus food redistributed will be heavily influenced by the success you have in this role.
You will be the account lead for some of the biggest food businesses in the UK and will lead the Food Partnership Team focused on deepening and developing our most established food partnerships, maintaining food and funding from key accounts.
The role will see you lead your team to deliver a tiered and structured strategic account management approach of all top partners, coordinating colleagues across departments, including the Food Team, FareShare Go, Marketing, Fundraising, Network Operations and Volunteering teams. Working closely with the top food partners and internal stakeholders will ensure appropriate identification of activities, and monitoring of progress, benefits and evaluation.
You will help identify and overcome the barriers to food redistribution and increase the volumes of foods available to FareShare from food partners and their wider supply chains. You will innovate and problem-solve to provide the best outcomes for our most important food partners.
Main areas of responsibility
Business Development and Relationship Management
- Support the senior Leadership team by implementing and driving FareShare’s strategy to deliver the services that our top food partners want now and in the future.
- Keep up-to-date on trends and key areas of opportunity for top accounts.
- Lead a team of account managers, embedding a structured approach of account management to secure multi-year partnerships with key food partners
- Engage colleagues from across departments in delivering a holistic account management approach, underpinned by mutually beneficial joint business planning.
- Innovate and identify opportunities for improved partner experience
- Directly account manage key accounts, whose food and funding support we are looking to maintain, through structured joint business planning.
- Embed a strategic approach to account management and joint business planning processes for top partners to make sure that they receive a best in class service from FareShare.
- Develop relationships with key personnel within our top food partners and develop a good understanding of their structure and operations to help drive sustainable, successful relationships and engage the relevant internal departments
Business Process Improvement to deliver growth
- Understand the barriers to redistribution of food and lead initiatives to overcome them
- Develop new models of food redistribution which meet market needs and build new channels of supply to FareShare
- Liaise with colleagues in the FareShare Go and Supply Chain and Logistics teams to highlight and resolve any operational issues and support improvement programmes.
Project and Initiative Management
- Be responsible for managing and communicating key projects and initiatives and securing support from a range of internal stakeholders within the food partners and among the FareShare network.
- Prepare and proactively present the benefits of new initiatives to existing and potential partners despite the challenges to existing embedded processes.
People and Culture
- Lead, manage and motivate the part of the Food Partner Team focused on maintaining and deepening partnerships, creating a culture of high performance and a positive working environment.
- Support effective working with colleagues in the wider Food Team, and Network Development and Operations Teams to support an atmosphere of collaboration and trust consistent with FareShare’s values.
- Foster positive change, new ways of working and an understanding of best practice in using FareShare’s Customer Relationship Management systems.
Person Specification
As an employer committed to Equal Opportunities, we will assess applications in line with these criteria that we consider either as being essential or desirable in this role.
- Proven influencing, negotiation and selling skills, and ability to demonstrate the value of the proposition to the customer.
- Ability to coach and lead a team to deliver results.
- Understanding of a strategic account management approach and ability to manage multiple accounts in the FMCG, food, retail or comparable sector with professionalism and integrity consistently meeting or exceeding challenging targets
- Good working knowledge of the key players and ways of working in the food industry
- Successful track record of managing cross-functional projects such as new launches, operational initiatives, promotional activity or other projects to tight timescales and budgets, ensuring involvement of all key stakeholders
- The ability to develop and maintain effective working relationships at a range of levels and across multiple functions with a variety of internal and external stakeholders
- Ability to prioritise effectively with strong time management skills to ensure effective allocation of FareShare resources to cope with competing demands and to prioritise tasks appropriately
- Ability to use own initiative working independently and responsibly
Experience
- Track record of building, leading and managing high-performing, effective teams through periods of growth and change
- Food industry account management experience, working at a senior level across Operations, Communications, Marketing, CSR, business support and technology.
- Demonstrable experience of driving significant growth and impact in food accounts
- Experience of managing direct reports including managing performance issues
- Project management of multiple stakeholder initiatives
- Delivery of process improvement in a sales or customer service environment
- Knowledge of and interest in Sustainable Development, Corporate Social Responsibility and experience of its application within the business environment.
- Drive and motivation in ensuring all business opportunities presented to FareShare are captured and explored
- Organised and able to work under pressure, whilst maintaining excellent attention to detail
- Good knowledge of Microsoft Offices packages, ideally at an advanced level and with a good level of numeracy and literacy
Competencies and behaviours
- Excellent written and verbal communication with effective presentation skills
- Proven ability to lead and manage teams and build strategic relationships across the business with a customer service focus
- Negotiation and influencing skills to deliver win-win outcomes
- Excellent organisational skills
- Creative approach to problem-solving
Benefits
- Hybrid / Flexible working, with regular UK travel
- 28 days’ annual leave + 8 bank holidays
- Employers pension contribution
- Employee Assistance Program
- Interest free bicycle purchase loan scheme
- Season ticket loan
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Norton Housing and Support is a well-established Charity and social housing provider, offering high quality accommodation and support services to adults with support needs.
As part of an exciting programme of expansion, we are opening a new development in Blaby, Leicestershire comprising of 15, 1-bedroom flats, generous office / communal space and landscaped courtyard garden. The scheme will offer Housing Management Support to individuals who have mental health diagnosis
Based at the scheme 30 hours per week, the Housing Officer will play a key role from the outset, ensuring that the service offers a friendly and mutually supportive environment that successfully integrates within the wider community and gives resident the best possible opportunity to maintain their tenancy.
We offer:
- A full induction and ongoing training to help you develop your skills. Our current training programme includes trauma informed practice, motivational interviewing, and safeguarding.
- A small, friendly team. In our 2023 survey, 100% of staff agreed Norton was a good place to work. “I enjoy feeling like I make a difference to people’s lives…. It’s a great feeling knowing you have brightened up a person’s day”.
- Regular line management support and team engagement opportunities
- Generous annual leave allowance of 5 weeks per annum plus bank holidays (pro rata), with additional leave for long service
-A health plan, allowing you to claim back a wide range of everyday health expenses up to your annual limit, access to a 24-hour counselling service, tax and legal support, and shopping discounts
- Attractive pension scheme
- Mileage paid for car usage (where applicable)
- Sociable working patterns, with no weekend or bank holiday working
Norton Housing and Support is Investors in People Accredited.
More About the Role
As a Housing Officer, you will:
- Supervise and be responsible for the day-to-day management of the accommodation, ensuring a safe and secure environment.
- Provide housing related advice and an intensive housing management service to residents.
- Work with residents to manage their accommodation and tenancy.
- Complete all tasks and work as part of the team in accordance with NH&S organisational values:
- person centered
- empowerment
- respect
- inclusiveness
- integrity
- working in partnership
If you have previous experience of housing management, including health and safety, and of working with vulnerable groups, then this role could be perfect for you! We are looking for committed individuals who are driven by a desire to make real difference to the lives of adults living within our supported accommodation settings.
You will need:
- Excellent interpersonal and communication skills
- The ability to earn and maintain the trust of residents, and staff from other organisations
- A warm, empathic and non judgemental approach
A qualification in housing would be advantageous, but full training will be given.
A full person specification and job description are available on our website.
Hours of work will be 30 hours per week, Monday to Friday.
We aim to develop a workforce that reflects the community we serve. To this end we actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups, including members of our black and minority ethnic communities.
Recruitment Process
Any offer of employment is subject to proof of right to work in the UK, two satisfactory references (one of whom should be your last or most recent employer, where applicable) and health screening questionnaire. Please note, we are currently unable to provide/transfer visa sponsorship to work in the UK.
The role is exempt from the Rehabilitation of Offenders Act 1974, and an enhanced DBS (criminal record) check is required. More information about our approach to DBS checks and employment of ex-offenders can be found on our website.
To apply, please send your CV and ensuring that you complete the Supporting Statement by referring to the Job Description and Person Specification.
Applications without sufficient information, including an up to date CV / Supporting Statement will not be considered.
Unfortunately, we are unable to acknowledge all applications.
Interviews will be conducted in 2 stages
Please note, that we reserve the right to close applications early.
Norton Housing and Support are an equal opportunities employer, please make us aware should you require any reasonable adjustments during the recruitment process.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for an Early Help IDVA
Salary: £26,000 - £32,000
Location: Brent Civic Centre & Hammersmith
Hours: 35 Hours per week
Contract: Permanent
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
The Early Help domestic violence project aims to embed early intervention and domestic violence homicide prevention best practice into a multi-agency whole family approach response to lead to better outcomes for those involved including children. The purpose of the Early Help IDVA role is to work closely with Early Help / Family solutions and Brent Family Front Door / MASH to support women who have had Early Help intervention due to domestic violence.
The Early Help domestic violence project aims to embed early intervention and domestic violence homicide prevention best practice into a multi-agency, whole-family-approach response to lead to better outcomes for those involved, including children. The purpose of the Early Help IDVA role is to work closely with Early Help / Family solutions and Brent Family Front Door / MASH to support women who have had Early Help intervention due to domestic violence.
About You:
To be successful as the Early Help IDVA you will need the below experience and skills.
The post holder will be co-located within Brent Early Help and will help raise the team’s awareness, identification and response to those experiencing domestic violence, the post holder will jointly work with Early Help Practitioners on cases to support service users and improve partnership responses. The post holder will have an excellent understanding of domestic violence and its effects on women and children. The post holder will also have an understanding of children’s social care and care proceedings. As an experienced domestic violence advocate who has worked with complex and multiple needs, the post holder will be skilled in risk management and safety planning, remaining calm in a crisis and in handling sensitive information on a daily basis. Experience of direct work with female survivors of domestic violence, of supporting women involved with Children’s Social Services and Early Help, and of working within safeguarding procedures is essential for this post, as is the need to adopt and promote a strong partnership approach to service provision.
To be successful as the Early Help IDVA, you’ll need the below experience and skills:
§ Excellent understanding of domestic violence and its effects on women and children
§ An understanding of children’s social care and care proceedings
§ Be an experienced domestic violence advocate who has worked with complex and multiple needs
§ Skilled in risk management and safety planning, remaining calm in a crisis and in handling sensitive information on a daily basis
§ Experience of direct work with female survivors of domestic violence, of supporting women involved with Children’s Social Services and Early Help
§ Ability to adopt and promote a strong partnership approach to service provision
§ Working within safeguarding procedures is essential
How to apply:
Please submit your up to date CV along with a covering letter to the Talent email address - PLEASE WRITE THE JOB TITLE IN THE *SUBJECT*
· Closing Date for Applications: Sunday 4 August 2024 @ 23:59
· Interviews are taking place on week commencing 12 August 2024
*Advance reserves the right to close the advert early, or on the appointment of a candidate.
What we can offer you - Employee Benefits:
- A 35-hour working week
- An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
- Additional days off to celebrate International Women’s Day, and for religious observance and moving home
- Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
- Pension scheme
- Enhanced maternity/adoption provision
- Access to our Employee Assistance Programme
- Employee eye-care scheme
- Clinical supervision for front line staff and first line management roles
- Refer a Friend Scheme - £250 for each referral who passes probation
- Organisation wide away days
- Career development pathways
- One week’s paid dependents leave
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
ACT (or Aldates Community Transformation Initiatives) is a welcoming community that includes many with lived experience of prison, street homelessness or addiction. Through street and prison outreach, community meals, mentoring and housing, we help people rebuild their lives after some of life’s toughest experiences.
Everything we do is designed to help people find belonging, purpose and hope. That looks different for each person. But most of our activities are rooted in relationship – whether that’s bacon butty breakfasts, small group sessions, back-to-work projects or our annual holiday.
ACT is a registered charity with the board of trustees drawn from within the church, including the Rector. Occasionally we invite other trustees with specific expertise. ACT has a total income of around £400,000 per annum, five salaried staff, and over 100 volunteers from within the church. Staff are employed by St Aldates PCC and seconded to the ACT Charity with the Head of Charity line managed by the St Aldates COO.
ST ALDATES and ACT CHARITY
ACT has a strong connection with St Aldates Church which supports the ministry with people, practical support and use of office and gathering spaces. The Head of Charity is key to leading the outreach work of St Aldates.
As a city centre church, working alongside people who are poor or marginalised is a key part of St Aldates’ ministry and is carried out largely through ACT.
We are excited about what God is doing in our midst. We are seeing people come to faith in Jesus on a weekly basis, and we are pioneering new ways of discipling people to make a difference in every area of their lives. We are passionate about connecting with and supporting people who are street homeless and those in or leaving local prisons through our ACT ministry.
PURPOSE OF THE ROLE
Crucial to the success of ACT is the Head of Charity, who provides leadership and vision, ensures that its activities are underpinned by prayer, and that this work remains central to the ministry of St Aldates.
As the Head of Charity, you will drive the charity's mission and vision alongside the Board, ensuring our community receives the best possible support.
You will have a heart for those who have been marginalised, and experience of running a business or charity. Your role will be to lead staff and volunteers in the vision and manage funds and key projects. Partnering with others across other charities, key stakeholders and donors you will become a strong ambassador for the charity.
The client requests no contact from agencies or media sales.
Location: Wilson Carlile Centre, Sheffield
Salary: £38,897 per annum
Hours: 37.5 Hours per week (Full-Time)
Contract: Full Time, Open Ended
Occupational Requirement: This post is subject to an Occupational Requirement under the provisions made in the Equality Act 2010 that the post holder has an active faith in Jesus. The successful candidate must be in agreement with the vision and values of Church Army.
DBS: A DBS check is not required for this post. However, all staff are expected to read and comply with Church Army’s Safer Ministry Policy.
Church Army & The Role
For over 140 years Church Army has equipped and empowered people to share the good news of the gospel in accessible ways across the UK & Ireland.
We go to places where hope is hard to find; journeying with people, giving them the opportunity to meet and connect with the God who restores and brings life in all its fullness. And this is what compels us: our vision for everyone to encounter God’s love and be empowered to transform their communities.
We are an army of hope with good news to share. Igniting faith in Jesus; restoring life: physically, emotionally, spiritually.
In the role as a Digital Lead, you will play a pivotal role in enhancing our digital communications and presence. You will lead and manage digital projects, aligning them with Church Army’s mission and strategic goals.
Innovating and driving our digital strategy across various platforms you will be ensuring that we stay at the forefront of digital engagement enabling our fundraising efforts using the latest digital tools and methodologies.
You will be managing internal team members and external agency relationships to ensure effective delivery of digital projects aligning with Church Army’s mission and strategic objectives.
Main Responsibilities
- Oversee the Digital Project Manager and Social Media Officer, to enable effective delivery of digital projects and social media management.
- Manage Relationships with outsourced agencies including digital analysts, paid media and web developer roles to ensure cohesive digital strategies and execution.
- Develop and implement comprehensive digital strategies that grow new Church Army audiences.
- Collaborating with other teams and individuals in Church Army to integrate agile methodologies, ensure alignment of digital initiatives and using informed data to grow brand awareness and affinity.
- Being a pioneer for AI and oversee Church Army’s strategy and implementation of AI.
- Being a primary source of contact for outsourced digital agencies, ensuring clear communication and alignment with Church Army’s objectives.
- Oversee major digital projects such as website refreshes, working with internal and external agencies.
Knowledge, Skills & Experience
The successful candidate will have:
- Profound understanding of digital marketing strategies and digital content management.
- Familiarity with SEO, social media, content development, and email marketing.
- Knowledge of data analytics and its application to digital marketing effectiveness.
- A track record of successfully implementing innovative digital strategies that grow new audiences.
- Proven experience in leading digital teams and managing digital projects.
Benefits
Church Army employees get access to a variety of different benefits, to see what benefits you would be eligible for please check the job pack linked below.
WeCare – Provides access to a 24/7 online GP, mental health support service, get fit programmes, counselling and wellbeing support.
LifeWorks – LifeWorks allows employees to access ‘employee perks’ which supplies exclusive discounts, cashback, gift cards and cinema deals.
Cycle to Work Scheme – CycleScheme allows you to purchase a new bike and accessories through Church Army. With no upfront payment it can save you 25% – 39% with tax-effective monthly repayments.
Specsavers Eye Tests – Employees who habitually use display screen equipment for their job, will be eligible for an eye test voucher with Specsavers.
Annual Leave: 25 days per annum plus bank holiday.
For more information on this role please refer to the job pack attached.
Closing Date: 12/08/24
Interviews: w/c 26/08/24
We want everyone everywhere to encounter God’s love and be empowered to transform their communities through faith shared in words and action.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a change in career to one that has a real and fulfilling impact? Do you have a passion for making a difference? Would you like to be part of an award-winning Charity that helps improve the lives of more than 260,000+ individuals each year?
If so, CXK is looking for a Trainee Careers Adviser to work at both HMP Maidstone and East Sutton Park as part of its expanding and successful in-custody Information, Advice and Guidance (IAG) service covering Kent, Surrey, and Sussex.
As part of a collaborative team, you will provide professional, impartial IAG to prison residents, motivate them, develop their work-related skills, and provide overall support to help them find employment, education, training, apprenticeships, or volunteering opportunities upon their release.
You will receive full training and be supported by CXK’s excellent training team to obtain all the skills you need to flourish in the role and achieve an accredited formal IAG Level 4 qualification.
To be eligible for this role, you must have a willingness to learn on the role and a commitment to obtain your IAG qualification. You must also possess the ability to build effective and professional relationships with individual clients, coupled with a non-judgmental attitude and a desire to support people in fulfilling their potential.
Don’t miss out on this unique opportunity to make a positive impact on people’s lives and at the same time as learning new skills, a formal qualification and opening up great career opportunities for yourself.
Join CXK’s expanding prisons team and become part of a Charity that is committed to making a real difference and inspiring people to thrive. Apply now to be part of this rewarding and meaningful journey.
In return for your skills and experience, you’ll receive the following benefits:
- An annual salary of £25,372 (pro rata)
- 30-33 days holiday, plus bank holidays (pro rata)
- Defined contribution pension scheme (matched by CXK up to 10% depending on length of service)
- Death in service life assurance policy (3 x annual salary)
- Flexible working
- Generous sick leave benefits
- Enhanced maternity and paternity leave
- Comprehensive training and development programmes
- Mental health first aiders
- Cycle to work scheme
- Interest free season ticket loans
- Interest free parking permit loans
- Employee Assistance programme (AXA)
About CXK
CXK is an award-winning charity that empowers young people and adults to build the skills and confidence they need to move into sustainable education, employment or training. We continually strive to provide the best services to meet the needs of 260,000+ beneficiaries that we support each year – empowering individuals and strengthening communities across the South of England.
Passion, innovation, and integrity are at the heart of our culture. Therefore, we’re dedicated to bringing together highly skilled people who are passionate about making a difference. In return, we offer a flexible, professional, and friendly work environment in which are staff are truly valued and invested in.
Closing date for applications: 9am, Monday 29th July 2024. Interviews will take place on 9th August 2024 in Ashford, Kent.
**Please note that we reserve the right close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as soon as possible*
The vacancy
We are seeking to appoint 11 lay chair members to our Hearings Panel.
About the GOC
We are the regulator for the optical professions in the UK. Our purpose is to protect the public by promoting high standards of education, performance and conduct.
About the Hearings Panel
The Hearings Panel’s work relates to our Fitness to Practise functions. The Panel consists of around 70 members, lay (non-registrant) and registrant, from whom members of our Fitness to Practise Committees (FtPCs) and Registration Appeals Committees (RACs) are drawn. As a lay chair member of our Hearings Panel, you will chair either FtPCs or RACs.
You do not have to be a legally qualified individual or have specialist medical knowledge for this role. We are looking for individuals who can chair meetings effectively and impartially, ensure that allegations are considered fairly and independently, and that standards are maintained for registrants and the protection of the public.
A FtPC considers whether a registrant’s fitness to practise is impaired and imposes sanctions if appropriate to do so. This includes considering allegations, hearing evidence, and determining the fitness to practise, train or carry on business of our registrants.
A FtPC also determines whether it is necessary for interim measures (suspension or conditions) to be put in place whilst an investigation is in progress for the protection of members of the public or in the interests of a registrant.
A RAC considers an appeal against a decision by our Registrar to refuse to enter or restore an individual or business to the appropriate register; and applications for restoration by former registrants who have been erased by the FtPC.
We encourage applications from people of all backgrounds with a passion for public protection; and the ability to think critically, listen effectively, consider evidence and to build a consensus.
Remuneration and time commitment
This role requires a commitment of approximately 16-20 days per year, including time spent preparing for meetings. Meetings will usually take place via MS teams, but on occasion may be held at our offices in Central London.
A daily fee of £372 is paid in line with our member fees policy and member fee schedule, and expenses can also be claimed.
APPLICATION DEADLINE: midnight Sunday 28 July 2024.
Online interviews will be held on the week commencing 2 September 2024.
For more information on the role and how to apply please refer to the candidate recruitment pack attached.
We strive to be as diverse as the public we protect and welcome applications from everyone, regardless of age, disability, gender reassignment, race, religion or belief, ethnicity, sex, sexual orientation, marriage and civil partnership, pregnancy, maternity and geographical locations outside of London.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a change in career to one that has a real and fulfilling impact? Do you have a passion for making a difference? Would you like to be part of an award-winning Charity that helps improve the lives of more than 260,000+ individuals each year?
If so, CXK is looking for a Trainee Careers Adviser to work at both HMP Elmley and Standford Hill as part of its expanding and successful in-custody Information, Advice and Guidance (IAG) service covering Kent, Surrey, and Sussex.
As part of a collaborative team, you will provide professional, impartial IAG to prison residents, motivate them, develop their work-related skills, and provide overall support to help them find employment, education, training, apprenticeships, or volunteering opportunities upon their release.
You will receive full training and be supported by CXK’s excellent training team to obtain all the skills you need to flourish in the role and achieve an accredited formal IAG Level 4 qualification.
To be eligible for this role, you must have a willingness to learn on the role and a commitment to obtain your IAG qualification. You must also possess the ability to build effective and professional relationships with individual clients, coupled with a non-judgmental attitude and a desire to support people in fulfilling their potential.
Don’t miss out on this unique opportunity to make a positive impact on people’s lives and at the same time as learning new skills, a formal qualification and opening up great career opportunities for yourself.
Join CXK’s expanding prisons team and become part of a Charity that is committed to making a real difference and inspiring people to thrive. Apply now to be part of this rewarding and meaningful journey.
In return for your skills and experience, you’ll receive the following benefits:
- An annual salary of £25,372 (pro rata)
- 30-33 days holiday, plus bank holidays (pro rata)
- Defined contribution pension scheme (matched by CXK up to 10% depending on length of service)
- Death in service life assurance policy (3 x annual salary)
- Flexible working
- Generous sick leave benefits
- Enhanced maternity and paternity leave
- Comprehensive training and development programmes
- Mental health first aiders
- Cycle to work scheme
- Interest free season ticket loans
- Interest free parking permit loans
- Employee Assistance programme (AXA)
About CXK
CXK is an award-winning charity that empowers young people and adults to build the skills and confidence they need to move into sustainable education, employment or training. We continually strive to provide the best services to meet the needs of 260,000+ beneficiaries that we support each year – empowering individuals and strengthening communities across the South of England.
Passion, innovation, and integrity are at the heart of our culture. Therefore, we’re dedicated to bringing together highly skilled people who are passionate about making a difference. In return, we offer a flexible, professional, and friendly work environment in which are staff are truly valued and invested in.
Closing date for applications: 9am, Monday 29th July 2024. Interviews will take place on 9th August in Ashford, Kent.
**Please note that we reserve the right close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as soon as possible**
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As part of our continuing commitment to improve community relationships, generate income and deliver events, we are currently seeking Fundraising Officers who will be based at our East London office.
Position: Fundraising Officers London
Responsible to: Head of Fundraising & Donor Care
Status: Permanent, Full-time (40 hours per week)
Working Hours:Variable (core office hours Mon-Fri 10am-6pm; some evenings and weekend work)
Salary: £24k-£30k dependent experience + London allowance
Location: London, office-based (East London)
Deadline for Applications: 31st July 2024
THE COMPANY
Islamic Help is a UK-based international relief and development organisation that has developed rapidly since being established in 2003. Our programmes aim to help and empower disadvantaged communities in the UK and abroad; some of the key areas we work in are emergency response, WASH, education, livelihood and environmental conservation.
WHAT WE OFFER
Islamic Help acknowledges that our employees are our most valuable resource. Therefore, we provide a variety of benefits aimed at promoting their professional growth, as well as supporting their mental and physical well-being, and maintaining a healthy work-life balance.
- Holiday entitlement of 30 days per financial year (includes bank holidays entitlement – due to the nature of the role, you may be required to work on bank holidays)
- Personal learning and development opportunities.
- Automatic enrolment into our workplace Pension Plan (option to opt out).
- Employee Assistance Programme for support with health & wellbeing, financial matters, and any other assistance.
- Free office car park for staff.
- Prayer facilities in the Mosque located below our office (Brothers and Sisters).
THE ROLE
The Fundraising Officer/s will be responsible for planning, co-ordinating, and executing all fundraising activities and initiatives. The role requires the development and implementation of strategies to maximise donations and enhance donor relationships, in alignment with Islamic Help’s fundraising strategy. This position involves engaging with individual donors, businesses, and community partners to secure financial support for Islamic Help’s life-saving projects.
KEY RESPONSIBILITIES:
In collaboration with the Fundraising Manager/Head of Fundraising, to identify specific programmes and funding priorities, and organise targeted fundraising campaigns.
- Monitor donor funding trends and priorities and communicate this information to the Fundraising Manager/Head of Fundraising to ensure alignment with Islamic Help’s objectives.
- Plan and co-ordinate fundraising campaigns, events, and initiatives such as tours, treks, lectures, and dinners.
- Recruit, engage, and train volunteers to support fundraising activities and events.
- Track, monitor, and process pledges made by colleagues at events, ensuring records are regularly updated.
- Monitor online donations and activities, maintaining up-to-date records and ensuring relevant departments and donors are informed.
- Create promotional materials to support fundraising activities, including merchandise, banners, and other marketing collateral.
- Identify local, national, and international funding opportunities, and contribute to the development of Islamic Help’s fundraising strategy.
- Manage fundraising income by maintaining reports, tracking donations, and handling donor correspondence, and evaluate the success of fundraising activities.
- Identify partnership opportunities locally, nationally, and internationally for joint fundraising campaigns, aiming to expand Islamic Help’s capabilities in skills, expertise, and donor base.
- Represent Islamic Help positively in all aspects of your work, adhering to the organisation’s values.
- Operate in accordance with the organisation’s policies and procedures.
- Ensure your actions maintain the health and safety of yourself and others.
- Participate in all training workshops and take responsibility for your personal learning and development.
- Collaborate closely as a team to ensure adequate coverage during key campaigns such as Ramadan, Qurbani, and emergency situations.
- Perform any other duties assigned by your line manager that are appropriate to your role within the organisation.
ATTRIBUTES:
Candidates will be required to show:
- A creative and pro-active approach towards fundraising activities.
- A high standard of verbal and written communication skills.
- Knowledge and experience of using IT (beneficial).
- Able to multi-task, be organised and prioritise workload.
- Ability to work independently and as part of a team.
- Adaptable and flexible in working style as this role will entail evening and weekend work to attend events and meet deadlines.
- Some travel across the region or the country may be necessary to meet with donors or attend events, a driving licence is desirable.
- A demonstrable track record of fundraising or related activities (desirable).
- Most importantly, you must be able to communicate and develop relationships with members of the public and organisations.
HOW TO APPLY
To apply, please email a CV and covering letter detailing how you meet the requirements for the post.
Deadline for this vacancy: 31st July 2024
We regret that only shortlisted candidates will be contacted.
You must have proof that you have the right to work in the UK.
We are an equal opportunities employer and welcome all applications regardless of age, gender, ethnicity, faith or disability.
Please note: Interviews are expected to take place on an ongoing basis until the vacancy is filled. The advert therefore may close sooner than the deadline date.
The client requests no contact from agencies or media sales.
Switchboard’s listening service is available to all LGBTQIA+ communities in the UK. It offers a safe space for anyone to discuss anything, including topics such as sexuality, gender identity, sexual health, and emotional well-being and more. Handling over 17,000 conversations each year, their services continue to be in high demand, with their network of volunteers overing a vital service to people across the country in times of need, but also proving incredible insights into the issues that impact the LGBTQIA+ community the most.
Since 2021 the organisation has been on a journey to establish a staff team to oversee day-to-day operations within the charity. They are now looking to introduce this new role as they grow throughout 2024 to a team of 11.
Prospectus is delighted to be supporting Switchboard as they look to appoint a Volunteer Training Lead to join the organisation. The Volunteer Training Lead will oversee the initial onboarding training (CAT Training) which volunteers take when they join the organisation, and will also contribute towards their ongoing development. This position is offered on a full-time, hybrid basis with 2 days working in the London office a week and the remaining flexibly from home.
The role:
This vital, newly created role, working closely with the Head of Volunteering and Training, will be responsible for getting to know and eventually taking ownership of the Core Acceptance Training (CAT) volunteer training programme. This role oversees the induction, system set-up and onboarding of trainees, as well as the scheduling of training courses and onboarding/preparation of all CAT trainers. This will include scheduling and facilitating training courses, arranging payments to freelance trainers, organising forums, webinars and events, promoting the training sessions and dealing with enquiries from a wide range of connected stakeholders.
This role will also commission professional trainers to carry out essential training courses and will administer thorough monitoring and evaluation of the success of the programme, developing systems accordingly and thereby preparing the charity for the credible growth it needs to meet its ambitious and exciting aims and objectives.
The person:
The successful candidate will have experience of working in a Learning and Development environment, ideally (but not essentially) within the charity sector or indeed, local authority, education, health or the corporate sector. This person will be an accomplished relationship manager with both internal and external stakeholders, have an understanding of e-learning principles, and will have strong programme management and coordination skills. Highly organised, collaborative and able to use their own initiative, this person will also be able to see the bigger picture and fully committed to the aims and objectives of Switchboard’s work.
Switchboard has an open, supportive and equitable working culture which embraces diversity and encourages ideas and new ways of doing things. The ideal candidate will be a confident, diplomatic self-starter and will be able to deal with change positively and proactively.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
An exciting opportunity to join Spitalfields Crypt Trust (SCT), a vibrant East London charity dedicated to supporting individuals affected by homelessness and addiction. This role is crucial in providing personalised support and interventions for those experiencing homelessness and addiction issues, and to create a safe environment that empowers residents to make positive changes in their lives.
Role Overview:
Housing and Service Delivery
- Provide strong and effective support to residents in Acorn House that focuses on their strengths and goals, and is delivered in a personalised way and within a framework of active engagement and co-production
- Developing and reviewing support plans that reflect the interests and aspirations of residents
- Induct new residents in line with the service’s policies and procedures and support them to
continue in their journey towards recovery from addiction - Carry out assessments of those referred to Acorn House, and induct new residents
- Ensure the fundamental needs of residents are met including good quality accommodation and facilities, healthy food, advice and guidance around benefits, and alcohol and drug testing (to help maintain an abstinent environment)
- Deal with the immediate support needs of residents as appropriate, providing crisis intervention where necessary
- Support residents in addressing physical and mental health issues, including liaison with primary and secondary health teams
- Ensure residents are supported through court or welfare rulings (if necessary)
- Ensure effective and compliant administration of resident data using a bespoke Salesforce- based platform (In-Form)
- Ensure Housing Benefit and Services Charges are collected and managed effectively
- Monitor resident’s physical and mental health, ensuring appropriate support is provided
- Be flexible and responsive at all times to meet the changing needs of the service and the service users and ensuring high quality support is provided.
- Ensure each resident’s support plan is written, monitored and reviewed as appropriate to reflect their changing needs.
- Ensure residents progress and engage with other SCT programmes (when required)
- Ensure conditions and requirements relating to any contracts or management agreements are applied throughout SCT’s services
- Work effectively as part of a team, attending team/ staff meetings and making a positive contribution to the development of the team and wider SCT services
- Effectively control and manage financial records appropriate to the duties of the post (petty cash/rent)
- Participate in a feedback culture for continuous improvement
- Promote social inclusion for residents, supporting them to access all benefits available to them
- Support residents with physical and mental health issues, including liaison with mental health teams within the community.
- Ensure all repairs and maintenance needs are raised
Monitoring and Evaluation
- Maintain accurate records of residents on In-Form
Operational Support
- Comply with Health and Safety, including but not limited to any fire maintenance, risk assessments and complete room checks and raise any risks to the Supported Housing Manager
- Ensure equipment of all applicable facilities is in good working order
- To provide an on-call/out-of-hours service when required
- Carry out other duties as may reasonably be required
Special Conditions
- This post requires the holder to work varying shifts between 08.00 am and 8.00 pm and participation in the call rota system (for which an additional allowance is paid)
- The post-holder is required to work weekends as part of a rota and Bank Holidays when required
- On occasions you may be requested to change your rota to ensure the requirements of the service are covered
- In accordance with the guidelines on Health and Safety, to accept responsibility for working within these guidelines and reporting any concerns to the Supported Housing Manager
The client requests no contact from agencies or media sales.