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37

Donor Support Officer Jobs in Edinburgh

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Royal Zoological Society of Scotland, Corstorphine (On-site)
£19,547 - £20,036 per year (offer based on experience / salary pro-rated) with future salary progression up to £21,787 per annum
Posted today
Hamlin Fistula UK, Remote
£41,600 per year (pro-rata = £24,960)
We are looking for a passionate Fundraising and Communications Manager to lead on growing income from individual donors
Posted 2 days ago Quick Apply
International Budget Partnerhip (IBP), Remote
€80K - €115K EUROS in Europe(variable country, paid in local currency). £85K £95k GBP in the UK. $75K - $100K USD in Africa (variable country, paid in local currency). $135K – $146K USD in the USA
Posted 1 day ago
Closing tomorrow
NFP People, Remote
£60,000 - £90,000 Per Annum
Posted 3 weeks ago
Make Votes Matter, Remote
£35,000 per year FTE
Posted 1 week ago Quick Apply
Closing in 4 days
Unlock, Remote
£33,000 per year pro rata
Posted 2 weeks ago
Ashby Jenkins Recruitment, Greater London (Remote)
£60000 - £80000 per year
Posted 3 weeks ago
Page 1 of 3
Remote
£30000 - £32000 per annum
Full-time
Permanent
Job description

Ready to make a real impact on supporter engagement and donor retention?
 
If you’re passionate about delivering meaningful donor experiences and have experience in Individual Giving, this Senior Donor Journey Officer role could be the perfect fit for you.
 
Salary: £30,000 - £32,000
Job title: Senior Donor Journey Officer
Charity type: International
Location: Remote (UK-based) with occasional travel to Cambridge or London

 
As a Senior Donor Journey Officer, you will design and implement engaging donor experiences to build long-term supporter relationships. Working within the Individual Giving team, you will ensure their donors feel valued and inspired to continue their support.
 
Key responsibilities include:

  • Developing and improving donor journeys across multiple channels, including email, direct mail, and telemarketing.
  • Managing retention campaigns such as supporter magazines, emergency appeals, and seasonal fundraising.
  • Collaborating with internal teams (Communications, CRM Data Insights) to produce engaging content and data-driven campaigns.
  • Using Marketing Cloud and CRM systems to automate and refine donor journeys.
  • Ensuring compliance with fundraising regulations and GDPR.

 
Ideal experience they are looking for:

  • Experience in donor journey planning and retention campaigns.
  • A data-driven approach, using insights to improve engagement and fundraising.
  • Strong communication and organisational skills to manage multiple projects effectively.
  • Experience using CRM systems like Marketing Cloud and Salesforce (or similar).
  • A passion for building supporter relationships and enhancing their experience.

 
If you’re excited by the opportunity to shape donor journeys and improve retention strategies, we’d love to hear from you. Apply now.

Posted by
TPP Recruitment View profile Organisation type Recruitment Agency Company size 0
Posted on: 06 March 2025
Closing date: 05 April 2025 at 15:43
Job ref: J81868
Tags: Fundraising, Community Fundraising, Individual Giving