Director Of Finance Jobs

Business Development Manager

Birmingham LGBT is seeking to recruit a Business Development Manager (BDM) to work closely with the Director to grow the business activities of Birmingham LGBT. The BDM’s core purpose is to work with the Director, the management team and the Board of Trustees to identify and develop new business and funding opportunities to help Birmingham LGBT to meet its charitable objectives.

We recognise the importance and advantages of diverse workplaces and communities, and we acknowledge under-representation in our workforce of Black, Asian and global majority people; people with a Romany or Irish Traveller background, and people with lived experience of migration. We particularly welcome applicants from those backgrounds, identities and lived experiences.

The successful applicant will join a motivated and enthusiastic team based at the Birmingham LGBT Centre in central Birmingham.

Terms:

Salary £34,854 (approx. 50% pro rata )18.5 hours per week

25 days’ annual leave (approx. 50% pro rata ) plus bank holidays

Plus up to 5% matched pension contributions.

18-month fixed-term contract, ongoing subject to funding.

Birmingham LGBT is an equal opportunities employer.

To apply, please click "apply" and download the application pack from our website, or download the attachments to this ad, then complete the application form with reference to the Job Description and Person Specification and email it in Word format back to us.

The closing date is 5pm on Friday 29 November 2024.

The post is subject to an enhanced DBS check and two employer references.

Bursar and Chief Operating Officer

The Bursar and Chief Operating Officer is a key senior appointment leading all non-academic aspects of the Hall’s activities and contributing to the leadership of the Hall by working closely with the Principal and other members of the Senior Management Team (SMT), as well as regularly engaging with members of the Trustee Board.

For further details:

Please download the full Job Description, which includes details of salary, benefits, selection criteria and how to apply.

Closing date and selection process:

Applications are to arrive by 12 noon Friday 6 December. Interviews are to take place at Wycliffe Hall on Monday 16 December.

Vacancy posted: 8/11/24

About us:

The National Rifle Association of the UK (NRA) is a registered charity with a Royal Charter and our current patron is His Majesty the King, who continues a long history of Royal patronage.

We greatly value our military heritage and close links with the UK Armed Forces which align to the NRA’s charitable objectives to promote and encourage marksmanship throughout the King's dominions in the interest of defence and the permanence of the volunteer and auxiliary forces, naval, military and air.

With over 90 members of staff and numerous volunteers the NRA represents some 53,000 marksmen and markswomen across its membership and affiliated organisations. The 4,000-acre Bisley Estate is home to the NRA; the charity had consolidated income in excess of 10 million in 2023.

Andrew Mercer, the current Secretary General and Chief Executive, will be retiring in 2025 after 12 successful and rewarding years with the charity.

Job Summary:

As Secretary General of the NRA and Chief Executive of the National Shooting Centre Limited, the NRA’s commercial enterprise subsidiary, you will be responsible for leading the management and operations of the organisations, as well as implementing the overall vision for the charity working with the Trustees. The role involves a high level of responsibility, with pivotal decision-making that affects the future of the charity and its beneficiaries.

Working closely with the NRA Board of Trustees and NSC Board of Directors you will develop the long-term strategy, and business plans of both entities and ensure they comply with the law and regulations applicable to each, but in particular the relevant Charities legislation.

As the main driver of the organisation, the Secretary General is ultimately accountable to the NRA’s council of trustees and works closely with them to achieve the charity's objectives.

Within this role, you will be expected to oversee all operations, including financial management, programme development, and stakeholder engagement. The Secretary General and Chief Executive will also be expected to develop and approve strategies for the charity and communicate them to internal and external audiences.

Acting as ambassador for the NRA and NSC, you will provide and be the public face for campaigns and build relationships with stakeholders in national and local government, the wider shooting community, media and business.

You will play a key role in motivating and engaging staff, membership, volunteers, and affiliated organisations.

What’s on Offer:

Competitive package including salary £110,000 – £125,000 dependent on experience

Benefits:

Excellent benefits package including 20 days per year + bank holidays + 3 days leave between Christmas and New Year, 5% employer pension contribution, colleague discounts on food, accommodation, and shooting.

Main Duties:

• Lead the development and execution of strategic plans, aligning objectives with annual budgets.
• Build and manage relationships with political, military, and governmental stakeholders.
• Monitor key performance indicators to assess financial health and organisational impact.
• Oversee all operations, including financial management and HR policy adherence.
• Represent the NRA and NSC as a national governing body and an important voice for the shooting community.
• Represent the NRA and NSC at public events and media opportunities.
• Ensure staff and volunteers are focused on the charity’s mission and objectives.
• Deliver business plans and strategies to increase revenue and reduce expenses.
• Make major decisions regarding operations and resources, ensuring the NRA’s growth and sustainability.

Personal Responsibilities / Duty Holdings:

• Range Safety Certificates: Oversee the safety of the Bisley rifle ranges with guidance from professional staff.
• Competency & Training Certificates: Ensure shooters’ qualifications on Bisley and MoD ranges.
• Registered Firearms Dealer / Explosives Licence: Manage the possession and use of firearms, ammunition, and components. The successful candidate will need to meet the application requirements in line with relevant firearms and health and safety legislation, including police background checks and medical assessments.
• Home Office Authorities: Maintain permissions for specialised firearms use.
• Member Director, British Shooting: Represent the NRA in the Olympic and Paralympic Shooting activities.
• Council Member, British Shooting Sports Council: Represent NRA interests in the wider shooting community.

About You:

The successful candidate will have a commitment to the NRA’s mission, emotional intelligence, and the ability to work collaboratively with the Board, senior leadership, and external stakeholders.

Knowledge / Experience

Essential:

• Degree in a relevant field (e.g., finance, business)
• Proven track record of managing medium to large organisations
• Substantial experience developing organisational strategy, driving growth, and managing change
• Experience working collaboratively with Boards
• Risk identification and management
• People management, especially senior management teams
• Engagement and relationship management with key stakeholders

Desirable:

• MBA
• Experience running a not-for-profit or charity

Essential Key Skills

• Strong leadership: Ability, to inspire, motivate, and delegate to staff
• Advocacy, engagement, and communication: Effective public and private representation of the NRA and its aims
• Excellent interpersonal skills: Able to engage with members, staff, senior government officials, military, and police
• High business acumen: Ability to generate new revenue streams and identify effective cost management strategies that do not materially weaken the efficacy of the organisation
• Quick learner: Ability to rapidly understand NRA and NSC issues and challenges
• Resilience: Capable of making difficult decisions under pressure
• Strategic thinker: Able to see the big picture and long-term vision
• Attention to detail and strong organisational skills

The role demands flexibility, including weekend work, to meet the expectations of stakeholders and volunteers.

Trinity House is a charity dedicated to safeguarding shipping and seafarers, providing education, support and welfare to the seafaring community with a statutory duty as a General Lighthouse Authority to deliver a reliable, efficient and cost-effective aids to navigation service for the benefit and safety of all mariners.  Its Corporate Department runs one of the UK’s largest maritime charities with an endowment of c£250m as well as a Fraternity comprising distinguished members of the maritime community.

The Department is establishing a new post of Head of Operations and Change Projects to take responsibility for the specific operational outputs set out in the Role Description together with the management and delivery of an agenda of innovative Change Projects commissioned by the Corporate Board.  Please see attached job description for further information about this exciting opportunity.

To apply, please submit a CV and a covering letter of no more than 2 sides of A4.

In Your Corner are entering an exciting phase of growth, having recently converted to a charitable legal structure. After eight years of successful leadership, our founder is stepping down from their current post as CEO, and their position on the board. We are now looking forward to our future as a charity and seek a strategic leader with the passion to drive us forward. 

We are an award-winning social enterprise whose mission is to support young people to develop the emotional and relational skills that will support them to thrive, through combining non-contact boxing with evidence-based ideas from psychological intervention.  As a values-based organisation we're seeking someone with a commitment to our mission, vision and values; as-well as a solid understanding of youth work, mental health, or boxing/sport for change work and ability to use this to guide leadership decisions and actions. 

The CEO will lead IYC’s services and charitable activities, ensuring effective day-to-day management and development of services and income, while maintaining a positive stakeholder engagement that aligns with its strategy, and ensures future success, financial sustainability, and impact.

This role is part-time and will include occasional evenings to support core project delivery times and board meetings. Regular in-person working in Inner London locations for project visits and meetings is a requirement. However, other activities can be completed via remote working.

We welcome applications from first-time CEOs who feel they have the skills, experiences and vision for this role. We are committed to diversity and inclusion and positively encourage applications from under-represented communities and people with lived experience.

You can find all information, specifications and requirements within our role pack. Please note that all applications must be received by 23:30 on Sunday 8th December 2024.

Founded in 2007, Electric Storm Youth (ESY) is a youth work charity based in Lancing, West Sussex. We run a full range of youth-based programmes, including young carers support, mental health counselling, general youth sessions, LGBTQ+ sessions, street-based (detached) youth work, mentoring and work-experience.

ESY currently support around 200 young people by working to improve their personal and social development, teaching them new skills, and improving the quality of their lives.

We are looking for an experienced Business/Office Manager to join our team to support the Chief Executive Officer (CEO), Senior Youth Work Manager, Board of Directors/Trustees and our wider team of youth workers and volunteers as well as providing general business administration and office management. 

This role offers lots of opportunity to bring your business management skills to ensure the smooth and efficient running of the operational side of the charity.

MLC Partners are working with one of the leading conservation charities in the UK to recruit a Commercial Reporting Manager to join their high-performing team. After a period of significant growth over the last few years, the organisation has diversified their income streams from both a charitable and commercial perspective. This high-profile position reports into a Head of Finance who has a keen focus on developing people and comes about following a promotion of the current postholder.

Main responsibilities include:

• Continue the promotion of a strong business partnering culture between finance other stakeholders across the organisation, including SMT members.
• Lead the annual budgeting and business planning process, including delivery of executive reports and presentations, ensuring strategic directional alignment.
• Manage the financial reporting, supporting the Financial Accountant with year-end and the annual report and lead a further team of three business partners.
• Oversee the monthly management account production with a specific focus on the commercial analysis and insight.

The successful candidate:

• Must be a fully qualified accountant with significant experience working in either another charitable organisation or in a commercial business.
• Will have demonstrable experience delivering slick reports and presentations to SMT, clearly displaying information to non-financial stakeholders.
• Display proven experience in leading a team covering financial reporting, budgeting and forecasting processes.
• Understanding of data visualisation tools such as Power BI will be beneficial but is not essential.

This is a fantastic opportunity for an ambitious Senior FBP or FP&A Manager looking for their next move into a broader position as step towards a future director role.

Applications will be reviewed daily, and the role may close before the advertised date. For more information or an informal discussion about your job search, please contact Jamie Elliott at MLC Partners.

We are seeking a talented and experienced leader to join our Strategic Leadership Team.

You will have a compassionate heart and be deeply motivated by your evangelical Christian faith to lead the financial management and operations of this respected Christian Ministry.

Your experience in operations or business development within the charity sector will ensure that Release International’s day-to-day operations remain compliant, responsive, effective and efficient.

Your significant competence in financial management will enable you to analyse financial information, and other data, to support decision making at a senior level.

Your proven track record of strategic planning, team building, proactive risk management, and ability to manage multiple deadlines and projects will be essential to the role.

As the lead for all aspects of ‘People and Culture’, you will use your excellent people skills and positive outlook to empower and encourage others towards success, promoting and modelling our person-centred Christian ethos, culture and values.

If you believe God may be calling you to fulfil this exciting new and pivotal role and you understand the importance of excellence in the stewardship of our precious resources, then please apply for this full-time position which is based at our office in Orpington, Kent, with some agreed flexibility to work from home.

Applicants must be committed to Release International’s evangelical Christian beliefs (occupational requirement). 

Job Description

Fuel is looking for a skilled and proactive Senior Fundraiser to join the team. The new Senior Fundraiser will join at an exciting time in the company's 20th year and will be able to make their mark engaging supporters and securing funds for our core operation and artistic programme. The right person will embody the company's core values of curiosity, trust, learning, representation, sustainability and creativity.

We are an equal opportunities employer, and we encourage applications from all suitably qualified persons, regardless of race, sex, disability, sexual orientation, religion/belief or age. We actively welcome applications from those currently under-represented in the arts sector. Candidates can be based anywhere in the UK.

Your line manager will be: Executive Director

You will also have close working relationships with the Artistic Director & CEO and the Producing team.

Key roles and responsibilities are grouped into these areas:

1. Strategic Planning and Implementation
2. Fundraising (T&Fs and Statutory)
3. Individuals & Sponsors
4. General

Fuel is interested in and keen to support ongoing professional development and will work closely with the post-holder to ensure that their needs in this area are met. Fuel offers a training budget and mentoring support.

Job Requirements

Experience and Skills

Essential

• Proven experience of creating and delivering effective fundraising campaigns and achieving fundraising targets.
• Proven experience of securing significant/multi-year grants from Trusts & Foundations.
• Proven experience of stewarding and securing gifts from Individuals and Sponsors.
• Experience of Arts Council England grant funding and reporting.
• Experience of running digital fundraising campaigns.
• Experience of managing a donor database.
• Excellent communication and collaboration skills, including the ability to draft a compelling case for support.
• Proven experience of managing evaluation and reporting processes for funders.
• Excellent relationship building skills, including the ability to work with a wide range of people from varied backgrounds.
• Attention to detail and ability to work to deadlines.
• An understanding and a passion for contemporary theatre.

Please see our full job pack for the 'Desired Experience and Skills' section.

Job Responsibilities

1. Strategic Planning and Implementation

• Together with the Executive Director and Artistic Director/CEO drive Fuel's fundraising capacity at the highest level, ensuring strong stewardship of Fuel's fundraising targets, plans and potentials;
• Work with the Executive Director and Artistic Director/ CEO to devise and implement funding strategies for supporting Fuel's core operation and ongoing programme;
• Proactively contribute to strategic planning, particularly with respect to fundraising opportunities and challenges.

2. Fundraising (T&Fs and Statutory)

• Research potential funders from all appropriate sources and sectors
• Write and compile appropriate solicitation plans, supporting materials, and draft bids, prior to presenting requests for funding (including applications, proposals and one-to-one requests)

For additional responsibilities listed in the 'T&Fs and Statutory' section and for the 'Individuals & Sponsors' and 'General' sections, please see our full job pack.

Global Canopy is a data-driven not for profit delivering real transparency and accountability for market impacts on nature and people. Our special focus is on ending deforestation – an essential step in achieving urgent global goals on climate, nature and human rights.

As People and Culture Manager, working to the Director of Planning and Execution, you will be responsible for the evolution of the People function at Global Canopy. Providing support to the Leadership Team and colleagues across teams, you will be at the heart of an inclusive culture. You will lead on People initiatives that create stronger relationships, more effective learning and professional development, and crucially better delivery of our work and greater impact as an organisation.

You will bring strong relationship-building and influencing skills and deep technical expertise to ensure that we can recruit, retain, develop, support and deeply engage the people we rely on to deliver our vital work for forests, nature and human rights. You will manage all aspects of team members’ journey with the organisation, including recruitment, performance management, employee relations and payroll.

Requirements

To be successful in this role, these are the things that will matter the most: 

• People-first and positive approach to HR management 
• Broad experience of managing human resources work across organisations, with a good understanding of HR procedures and legislation in the UK
• A deep alignment with our values and our mission, and a passion for collaboratively contributing to a deeply grounded organisational culture in which people thrive

Essential behavioural competencies: 

• Leading with warmth 
• Credibility as both structured and effective as well as emotionally intelligent
• Able to handle difficult situations sensitively and confidentially
• Initiative & ability to manage and prioritise own workload, working to deadlines
• Creativity

At Global Canopy, we value diversity and inclusion. You can read our diversity statement on our website. We encourage applications from all backgrounds and are committed to having a team with a diverse set of skills, experiences and abilities.

Global Canopy works on issues of global deforestation. We are particularly interested in strengthening our team to include those with a background from forest regions such as Latin America and South East Asia. We would welcome applications from people from these regions.

Applicant data will be managed in accordance with the candidate privacy policy available on our website. 

Job term: Part time, 75% (24 hours) over three days per week

Salary: £43,920 FTE (£32,920 for 24 hours per week) plus attractive benefits

Location: One day in office in SW4 and two days remote

Closing date: 10:00 on 09 December 2024

Interviews: w/c 16 December 2024 (in-person preferred but remote options available)

Start date: Monday 27 January 2025

Supported by some of the world’s leading philanthropic foundations, Alliance Publishing Trust (APT) is a registered charity and a publisher of coverage of global philanthropy across print, digital, and events, including our flagship quarterly publication Alliance magazine.

APT aims to create a culture of collective involvement where all team members can contribute to both the direction and processes of the organisation. We aim to be a fluid organisation, being able to introduce new ideas in quick time, enabling us to punch above our weight and deliver impact at a level beyond our size. APT is proud to be both an accredited Living Wage Employer and 4-Day Week Employer.

We are currently seeking a motivated and confident individual with excellent organisational and inter-personal skills who is looking for an opportunity with real agency to help lead the next phase of development of our growing staff team in the new role of operations manager.

Working with the executive director you will take a proactive approach to ensuring that the policies and practices of APT not just meet legislative requirements but push the boundaries of best practice and play a central role in maintaining and developing a strong and vibrant workplace culture. Building on existing practices you will look to introduce new or improved policies that centre the wellbeing of staff. You will manage the people and culture budget to deliver a creative and thoughtful package of benefits and development opportunities for all employees. You will help deliver an annual EDI programme and organise an annual all staff workshop with a view to fostering a culture of inclusion and collaboration. You will also support the organisation by delivering key functions across finance, governance, and office management.

The successful candidate will have a bold and imaginative approach to people & culture, a strong commitment to staff welfare and healthy work life balance, a strong understanding of and commitment to EDI, excellent communication and interpersonal skills with the ability to forge good relationships across the organisation. The successful candidate will also have excellent organisation and time-management skills, and be a willing participant in all APT discussions and play an active role in driving the organisation forward.

To apply, please send a CV and short cover letter to David Drewery by 10:00am on Monday 09 December. We are a small organisation and only successful interview candidates will be contacted. If you have questions about the role, please contact us by email.

Main responsibilities

People & culture

· Working with the executive director to take a proactive approach to ensuring that the policies and practices of APT not just meet legislative requirements but push the boundaries of best practice to create a positive work environment

· Working with the executive director and trustees to annually review existing policies

· Maximising the organisations resources to deliver a considered and valued employee benefits package in line with our organisational values

· Managing the people and culture budget including staff benefits and development

· Maintaining and developing the APT staff handbook

· Working with the designated EDI lead to foster a culture of inclusion and deliver an annual EDI programme for the organisation

· Organising an annual all-staff workshop

· Being an approachable point of contact for all staff members for questions on personnel processes and procedures and maintaining a strong knowledge of the organisation and the support available if needed

· Working with managers to manage the employee cycle including co-ordinating the recruitment process, delivering inductions and processing leavers.

· Ensuring all personnel records – of staff and contractors – are accurate and up to date

Financial administration

• Processing of invoice payments, including international payments
• Conducting weekly reconciliation of all income and expenditure via Sage Accounts
• Processing monthly payroll via Sage Payroll including APT’s pension provision
• Processing quarterly VAT returns via Sage Accounts
• Conducting an annual review of suppliers to ensure good value for money for the charity
• Work with the executive director to ensure that the charity’s financial systems comply with statutory requirements

Governance & Risk

· Providing appropriate risk management by maintaining APT’s risk register and register of interests and ensuring adequate insurance provisions are in place

· Working with and supporting the work of the trustee Governance & Risk committee

• Support the executive director to ensure the annual submissions to Companies House and the Charity Commission are made in good time

· Supporting the executive team in preparation for twice annual trustee meetings and with new trustee recruitment and inductions

Office management

• Maintaining APT’s health and safety policy and associated risk assessments ensuring legislative compliance

· Maintaining the supplies and facilities required to ensure a smoothly functioning office

· Co-ordinating the once a month administration assistant and their work

General

· Attending team meetings and being an active team member and contributing ideas to the long-term development of Alliance

· Working on required tasks relating to any other APT projects

Person specification

Essential

· Professional experience working in a HR or people and culture role

· A strong commitment to staff welfare and healthy work life balance

· Knowledge of personnel policy legislative requirements but with a desire to push beyond them

· A strong understanding of and commitment to EDI

· Excellent communication and interpersonal skills

· Ability to forge strong relationships with colleagues

· Excellent organisation and time-management skills

· Ability to work independently

Desirable

· Experience of using Sage software or similar

· Experience working in the charity sector and understanding of associated governance requirements

· Understanding of charity accounts and budgets

· Experience of recruitment

· Experience of using Office 365 programmes

· Awareness of the philanthropy sector

Workplace benefits

Including, but not limited to:

· Four-day work week

· Flexible working, both in terms of times and location

· Equivalent of 7 weeks of annual leave (including Bank Holidays) rising to 8 weeks depending on service

· Enhanced pension

· Life assurance

· Enhanced occupational Sick Pay

· Enhanced parental policies

· Critical illness insurance

· Health cash plan for items such as dental and opticians

· Monthly physical wellbeing stipend

· Mental wellbeing support app

· Interest free season ticket loan

· Interest free tenancy deposit loan

· Travel insurance

· Employee volunteering day

At Bluebell Wood Children’s Hospice, we care for children and young people whose lives are just too short. Our aim is to reach every family that needs our help and to offer them the very best choice of care. Did you know that every year we need to raise £6.5m to keep our doors open and only around 16% of our income comes from government sources, the rest has to be raised through fundraising activity.

Our services include short overnight stays and community breaks at home or in the hospice. We also support the whole family from diagnosis with our multi-disciplinary Family Support team who provide counselling, sibling support groups, music therapy and much more. Our care team support these families in our modern, purpose-built building. All our rooms bedrooms have a homely feel. We have a sensory room, spa pool, cinema room and six acres of gardens.

We support families from a large geographical area, including South Yorkshire, North Nottinghamshire, North Derbyshire and parts of North Lincolnshire. The hospice is easily accessible from Barnsley, Rotherham, Doncaster, Sheffield and North Notts. We have free secure on-site parking for families and staff to use.

The role:

As our Fundraising Business Partner, you will be at the forefront of our regional fundraising team. You’ll work hand-in-hand with the Income Generation and Communications Director, crafting and implementing innovative, long-term strategies to expand and diversify our income streams. You’ll identify new opportunities, guide a talented team of six fundraising professionals, and build lasting partnerships that strive to reach our income aims.

Key Responsibilities:

· Management and Leadership: Develop and drive comprehensive fundraising strategies, ensuring alignment with our goals and exploring new funding avenues.

· Team Leadership: Mentor, manage, and inspire a high-performing fundraising team. Lead by example, foster professional development, and create an empowering culture.

· Income Generation: Lead of key fundraising campaigns and build relationships with major donors, corporate partners, and local communities. Work collaboratively with marketing to craft impactful marketing and engagement proposals.

· Business Partnering: Collaborate across all departments and with senior leadership to ensure our fundraising strategy integrates seamlessly with the broader goals of the hospice.

· Financial Management: Oversee budget allocation, reporting, and ROI maximisation to hit income targets and deliver on strategic plans.

· Compliance and Governance: Ensure all fundraising initiatives meet legislative and ethical standards and represent Bluebell Wood at events to foster new relationships and raise our profile.

The requirements:

· Proven leadership in fundraising with strategic vision and hands-on experience in managing successful campaigns.

· Strong interpersonal skills to nurture relationships with stakeholders, donors, and team members.

· Innovative thinking to bring creative, data-driven approaches to income generation.

· Resilient and adaptable mindset to navigate challenges and drive continuous improvement.

· Passion for our mission and a genuine desire to make a tangible difference in the lives of children and families.

In return, we can offer you a fantastic working environment and the following benefits:

· 33 days’ annual leave with the option to buy and sell

· Sick pay

· Health Care Cash Back Scheme

· Free counselling sessions

· Enhanced maternity pay

· Enhanced paternity pay

· Enhanced parental bereavement leave

· Compassionate leave

· Salary sacrifice scheme

· Training & Development

· Investment in your wellbeing

· Volunteering & shadowing days

· Free parking on main site

· Free drinks and subsidised meals

· Time off in lieu

· Uniform

· Eligible for NHS Blue Light Card

· Eligible for The Company Shop

At Bluebell Wood Children’s Hospice we value everyone who works with us, embrace individual differences and recognise that great things happen when we work together.

Previous applicants need not apply

Closing date:      2nd December 2024

Interviews: 13th December 2024.

Role: Partnerships Account Manager 

Location: Hybrid - London/home with regular UK travel

Salary: 36k-45k dependent on experience

Demand for our specialist tutoring programmes for Children Looked After, those with Special Educational Needs and Disabilities (SEND) and Unaccompanied Asylum Seeking Children (UASC) continues to increase and we are seeking an excellent addition to our team to support the increased demand for our provision and to support the continued scaling of our organisation.

The Organisation

Equal Education is a social enterprise working to improve outcomes and narrow the attainment gap for disadvantaged and vulnerable learners, including Children Looked After, those with SEND, and unaccompanied asylum seeking children. We have 12 years’ experience delivering 1:1 tuition, working with schools and Local Authority partners across the country, reaching hundreds of pupils annually. 

As a member of the Fair Education Alliance, we believe in providing meaningful educational provision to students whose needs may not be best met within a traditional classroom environment, those who aren’t currently accessing education, or who benefit from additional 1:1 support. We work with over 200 qualified teachers to provide academic, subject specialised and individual tutoring and mentoring for children of all ages. Tutors provide pastoral care and work with pupils to increase engagement and attainment. Our programmes will help the students to overcome barriers to learning, help them build trusted relationships, increase their aspirations, and fulfil their potential. We are passionate about our cause and are looking for people who are motivated by a strong desire to address educational inequality and improve outcomes. 

What is the Role?

The Partnerships Account Manager will drive business growth by securing new partnerships and managing key client accounts across designated regions. With a focus on building and sustaining long-term school and local council relationships, the Partnerships Account Manager will work closely with clients to understand their needs, expand our service offerings, and ensure the highest levels of satisfaction. 

The post holder will manage two administrators who will provide essential bid-writing and administrative support to facilitate efficient and effective client management.

The post holder would benefit from experience or an understanding of working in a small, high-growth organisation. 

The role will be suited to those who have held the title: SENCO, Head of Department, Advisory Teacher, Inclusion Coordinator or Designated Teacher. 

This role is ideal for an ambitious, client-focused individual, passionate about creating positive outcomes for vulnerable students. If you’re ready to contribute to a growing organisation that’s making a difference, we’d love to hear from you.

Key Responsibilities:

1. Client Acquisition and Relationship Management

   • Proactively seek new business opportunities within assigned regions to grow the client base.

   • Develop and maintain strong, positive relationships with key clients, ensuring their evolving needs are met and service offerings are aligned.

   • Lead regular client review meetings to discuss progress, gather feedback, and identify additional service opportunities.

   • Manage internal relationships to ensure what matters to clients is communicated internally using the proper channels, to allow for effective delivery by our Operations teams. 

   • Maintain good internal stakeholder relationships with our Operations teams to ensure high client demands are balanced with our processes and team capacity. 

2. Strategic Planning and Development

   • Collaborate with Senior Leaders to develop strategies for client retention and growth.

   • Work closely with the wider partnerships team to align on strategic objectives and ensure seamless service delivery across functions.

   • Participate in client and industry events to represent the organisation, expand networks, and identify new business opportunities.

3. Performance Monitoring and Reporting

   • Monitor client engagement, satisfaction levels, and service outcomes; produce regular progress reports for management.

   • Oversee tracking and analysis of client-related statistics to ensure targets are met and clients receive impactful, value-driven service.

   • Manage and track client data and prospect pipelines using CRM systems, ensuring accuracy and up-to-date information.

   • Report to SLT on accounts, Tenders, Bids, client meetings on a regular basis

   • Be curious to explore our Salesforce system data, understanding and interpreting delivery and impact data 

4. Team Management and Support Coordination

   • Lead, mentor, and manage two administrators focused on bid-writing, tender management, and client-related administration.

   • Support administrators in producing and reviewing high-quality bid documents and responses that align with client requirements and enhance our partnership outcomes.

   • Provide oversight to ensure that administrative tasks are completed efficiently, supporting smooth client interactions and consistent follow-through.

   • Work with other leads like allocations and recruitment to ensure we can fulfil referrals

   • Foster a strong working relationship between bid writers and recruitment to ensure we can find tutors and go for the right bids. 

5. Bid Management and Process Improvement

   • Oversee the preparation and submission of tenders and bids, working closely with administrators to ensure high-quality and timely submissions.

   • Continuously review and improve internal processes to optimise bid management, client onboarding, and service delivery.

   • Report on bid submission performance, review client feedback to continuously improve. 

Essential Skills and Experience:

• Detailed knowledge of the UK Education Sector.

• Proven track record in client relationship management, with experience in sales or partnership development roles.

• Strong communication skills, particularly in face-to-face and telephone interactions, with the ability to build rapport quickly and maintain long-lasting relationships.

• Experience managing a small team, providing leadership, direction, and support to ensure high-performance standards.

• High level of empathy and commitment to supporting vulnerable and underserved communities.

• Strong organisational skills with the ability to manage multiple tasks and meet both short- and long-term deadlines effectively.

• Familiarity with CRM systems (e.g., Salesforce) for tracking client data, leads, and progress.

• Proactive, problem-solving mindset, able to address issues independently and provide client-focused solutions.

• Able to work in a high pressure environment, whilst taking initiative, we would want the postholder to ask for support when needed.

Desirable Qualifications:

• Experience working in the education sector or with local authorities, particularly in roles involving SEND or children’s services.

• Knowledge of safeguarding requirements and best practices for handling sensitive information.

• Experience in bid-writing, tender management, or grant applications.

General

The job is subject to having the right to work in the UK, two professional references and a basic DBS check.

Why Equal Education?

• Competitive salary

• Staff wellbeing benefits such as ClassPass membership, access to discounts via Perks at Work, eyecare vouchers, regular wellbeing sessions and team social events.

• Investment in you - we believe in developing from within and offer our team training opportunities and personalised development plans, as well as the chance to get involved with lots of projects across the organisation.

• Flexible, hybrid work environment with regular opportunities for in-person client engagement.

• Working alongside a passionate team working to make a positive impact in the lives of under-resourced children and young people across the UK

At Equal Education, you are the expert. We give you the space, the support and the technology to be your best. The rest is up to you.

Being you at Equal Education 

Every young person we support is unique and our team isn’t any different. Our differences are our strength when it comes to providing a tailored, human approach to education. We are proud of our people and provide an environment where everyone can bring their most authentic self to work. 

Our recruitment practices are carried out in line with equal opportunities and all candidates will be reviewed fairly regardless of age, gender reassignment, sex, race, religion, ethnicity, disability, sexual orientation or any other protected characteristic.

This is a key role within the Operations Department reporting directly to the Operations Director, and working closely with Finance and Communications (our fundraising and marketing function). Supporter Care aims to deliver exceptional service to our supporters in terms of administering donations and postal logistics, and via our call-centre. Therefore, a key focus will be the leadership of the Administration and Telephone Support teams (both are within Supporter Care).  

A significant objective for this role is the implementation of a new CRM system which is part of UCB’s wider integrated data strategy. Working alongside IT, and Finance in particular, the Head of Supporter Care is responsible for the management of data in the new CRM system. Therefore, you will have knowledge and previous experience of working with CRM systems. Furthermore, you will be responsible for ensuring Supporter Care staff are trained, and associated ways of working are stream-lined.

We expect you to have leadership experience with strong business acumen and service development, educated to degree level or able to demonstrate equivalent experience. As part of UCB’s leadership team you should welcome the challenge of prioritising a busy and diverse workload with the ability and flexibility required to meet tight deadlines and the initiative required to guide the Supporter Care staff through this transition period. A working knowledge of regulations associated with fundraising would be ideal, but not essential (such as HMRC, ICO, GDPR, Charity Commission, Fundraising Regulation).

This position will be based at our Operations Centre, Westport Road, Burslem, Stoke-on-Trent ST6 4JF

Closing date for applications: Friday 13th December 2024 -  noon

Interviews: Wednesday 18th December 2024

Salary: £37,500 -  £46,000  per annum plus staff benefits.  Staff benefits include life assurance of 4x salary, healthcare cash plan, and matched pension contributions up to 6%

UCB is a Christian Charity.  Schedule 9 Part 1 (3a) and (3b) of the Equality Act 2010 apply to this vacancy