Director Of Development Jobs
The Supporter-led Fundraising (SLF) team at Alzheimer’s Research UK (ARUK) is responsible for securing income from individuals, groups, and regional corporate partners across the UK. SLF bring in a significant number of new supporters and income to the charity through mass participation events, fundraising products, and self-fundraising events. The team manage these supporters to give them the best possible experience with ARUK, and to help them fundraise for a cure.
As the Senior Marketing & Engagement Manager in a one-year FTC role, you will lead the Marketing & Engagement team. You will manage the Marketing & Engagement Manager and support the work of the Community Fundraising and Sporting Events teams in order to deliver our strategy and meet our annual income target.
You will: support the development and progression of the Marketing & Engagement Manager and two Marketing Campaigns Officers, oversee the strategy for SLF-wide marketing campaigns, manage marketing budgets and own the relationships with external media and creative agencies, support with sign off for all SLF marketing content, own stakeholder management with Heads and Managers across ARUK, and oversee a new engagement strategy to review and implement a new stewardship plan across SLF supporters.
This is a 12-month Fixed Term Contract, or on the return of the substantive post holder, to cover a period of maternity leave.
Main duties and responsibilities of the role:
· Shape the strategic direction for marketing and supporter engagement for the SLF function within the charity.
· Innovation – be responsive to the ever-changing digital landscape and react to trends and opportunities.
· Work closely with the Digital and other Marketing teams across ARUK to integrate the newly appointed media agency: ensure best practice, more aligned working, better spending of budgets, and improved performance and results.
· Team leadership and stakeholder management – you will support the team with prioritisation of work and requests based on the wider Fundraising & Marketing priorities to support growth.
· Manage the SLF relationship with external media and creative agencies.
· Creative sign off of all SLF marketing content.
· Working with SLF Heads and Senior Managers to deliver £7m annual income within SLF, defining and making sure SLF priorities are delivered, shaping team culture and developing the growth strategy and ambition
Strategy and planning
· With the support of the Director of Supporter-led Fundraising, lead the development of the overall SLF marketing strategy to deliver exceptional supporter relationships, partnerships, and fundraising products to achieve further transformational growth.
· Be the digital marketing expert among SLF products and events teams, leading the Marketing & Engagement team to support on the delivery of their income objectives.
· Lead the development of the Marketing & Engagement team’s annual operational planning and five-year strategy, driving greater focus on scaling up the volume and value of supporters whilst maintaining great engagement and supporter experience.
Product marketing and management
· Lead the Marketing & Engagement team to support with the strategic planning and delivery of new and existing fundraising products/events to maximise income and attract new audiences.
· Ensure the creative and brand integration of products across SLF to drive maximum value and awareness.
· Support the development and delivery of all products on time, on budget, and on brand across a variety of media.
· Routine end of campaign reviews and analysis, with proactive adaptation of plans to optimise results.
· With the Marketing & Engagement Manager, be the SLF points of sign off for all marketing materials, responsible for proofreading and approving all marketing literature and brand materials for the department.
· Lead the team to deliver exceptional marketing creative and copy in-house, with support from the Design and Brand teams.
Supporter engagement
· Write inspiring marketing copy and compelling communications supporting SLF activities to drive action.
· Lead the team to deliver and implement a new supporter engagement strategy, improving stewardship and engagement journeys across all SLF supporters.
· Work with teams across ARUK to develop and implement improved SLF CRM/supporter segmentation, supporter journeys, and lifetime value understanding.
· Working with the Insight team and SLF Heads, improve SLF audience insights, interpretation, and application.
People management
· Management and development of the Marketing & Engagement Manager and support their growth as the manager of two Marketing Campaigns Officers.
· Continue to develop the vision, purpose, and strategy for the Marketing & Engagement team.
· Agency relationship management across a variety of partners and suppliers, including our media and creative agencies.
· Work with the Head of Communications, Head of Brand and Head of Digital to ensure all communications and activities are aligned across the charity.
· Work together with Heads and Senior Managers across the organisation, integrate the new media agency to drive better planning and collaboration, aligning strategically for our next phase of growth.
Budget management and reporting
· Annual budgeting of fundraising product/marketing expenditure and regular reforecasting and reporting.
· Annual operational planning and five-year forecasting, including quarterly Fundraising & Marketing directorate check-ins.
· Work closely with key teams across ARUK to ensure engagement, acquisition, and remittance is monitored and evaluated (including trend analysis and KPI tracking).
What we are looking for:
· Creating and delivering multi-channel marketing acquisition strategies.
· Delivering budgets, annual operational planning, and five-year strategy.
· Copywriting, copyediting and proofreading.
· Line management and team development.
· Digital marketing expertise and growth ambition.
· Managing external media and creative agencies.
· Excellent GDPR knowledge and practice.
· Excellent attention to detail to deliver high quality output.
· Stakeholder management skills (internal and with external agencies).
· Reactivity and agility to change activity or re-allocate budget based on performance.
· Experience of working as part of a leadership team.
Additional Information:
Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £52,000 per annum, plus benefits
Please download the Vacancy Pack for more information.
The closing date for applications is the 21st July 2024, with interviews likely to be held week commencing the 29th July 2024. We would encourage you to submit your application at the earliest opportunity as the closing date may be brought forward at any time. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, your CV will be anonymised as part of the selection process. Should you need any adjustments at either the application or interview stage, then please do contact us via our wrebsite.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK:
Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure.
In 2022, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement and were also listed in the prestigious Best Companies lists:
• 48th in the 100 Best Large Companies to Work For in the UK.
• 19th in the 100 Best Companies to Work For in the East of England.
• 3rd in the 50 Best Companies to Work For in the Charity Sector.
In addition, we were also shortlisted for a special award recognising the work undertaken on reducing our environmental impact.
In 2021, we were awarded the HR Management award by The Charity Times for our Wellbeing initiatives throughout the pandemic.
In 2020, we demonstrated our commitment to changing the way we think and act about mental health in the workplace and signed the Time to Change Employer Pledge.
ARUK really does look after its people, where you will be able to add value and make a difference.
To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK.
The client requests no contact from agencies or media sales.
User Voice exists to reduce reoffending and improve rehabilitation by working with those who are often not heard. One of the main ways that we do this is through our council model, which allows those currently in prison, or on licence, to have their say and contribute ideas and solutions to benefit everyone. We know that if people with convictions are motivated to give feedback on their experience of services, it fuels a culture of continuous improvement within the criminal justice system and gives people a sense of purpose.
The past year has been a period of change and reflection for User Voice. We have invested in our central operations and services, and we now have a solid platform for further growth and innovation for the coming years. We are now looking for a values-led individual who matches our ambition and who can lead our amazing organisation into the next phase of its journey.
As Chief Executive, you will have the opportunity to develop a new strategy that seeks to capitalise on the opportunities that are available to us, while ensuring that we have a diverse and sustainable, long-term funding model. When User Voice first began, lived experience was on the periphery of the criminal justice sector. Now, there are numerous organisations that utilise lived experience in their practice. However, they do not do so to the extent that we do. As our new Chief Executive, you must be energised to push User Voice to where it belongs – the forefront of the sector.
We are looking for a leader who has a genuine desire to see real change for individuals, institutions and the criminal justice system as a whole. You will bring sharp strategic thinking and an enterprising mindset, with the ability to spot new opportunities for us to have an even greater impact, combined with an authentic and inspiring management style that brings the whole team with you on that journey. A natural ambassador and external advocate, you will also be enthusiastic about partnerships and able to ensure that User Voice, as a small charity, has a powerful and credible voice externally.
The journey won’t always be easy, and so you will need to be resilient; though you will have an excellent team behind you that is rich with lived experience. And you will also be supported by a committed Board of Trustees, who are all passionate about what we do and who have the enthusiasm to be different and step outside our comfort zone.
We would welcome candidates with no previous experience of being a Chief Executive. More important is understanding the value of lived experience, a commitment to the objects of User Voice and a hunger to see meaningful improvements for those in the criminal justice system. We particularly encourage applications from candidates who bring personal lived experience of the criminal justice system.
To download a full copy of the candidate brief and learn more about the role, please click the ‘Apply’ button, where you will be redirected to the website of our recruitment partner, Tall Roots. If you would like an informal discussion about the role, please email Mark Crowley or Natalie Sanders at Tall Roots.
Head of Operations
We are seeking an experienced Head of Centre Operations to work for one of the UK’s top animal welfare charities based in Watford, committed to improving the lives of the UK’s pets and striving to give every animal the best chance of finding a new home.
Position: Head of Centre Operations
Location: Watford/Hybrid
Contract: Full time, 35 hours per week, Permanent
Salary: £55,000 - £60,000 per annum depending on experience, plus £5,000 car allowance
Benefits: 25 days annual leave (plus bank holidays), contributory pension scheme, access to free 24/7 support service including legal, financial, emotional, and medical advice.
Closing Date: 9th July, 2024
About the role:
The Head of Centre Operations is responsible for delivering the Trust’s strategic aims through a team of over ninety employees, as well as a significant number of volunteers across the organisations five rescue and re-homing centres and remote supporter groups.
This is a ‘hands-on’ role, the Head of Operations will plan, lead and consistently deliver in the charity’s rescue, rehoming and preventative work; maintaining high standards of animal welfare and customer service at all times.
About you:
The ideal person for this role will have a strong track record of management and leading teams across multiple site locations, you will also have experience in the following:
- A strong focus on coaching and a history of employee development
- An excellent verbal and written communicator
- Confident in using IT in the workplace, particularly Microsoft word, excel and presentations
- Experience in managing diverse operations across multi-site locations.
- Highly organised, with the ability to manage multiple projects and workflows simultaneously
- The ability to influence organisational strategy as part of the senior team
- An empathy with animal welfare
- A driving license
Although not essential, experience within the animal welfare sector would be beneficial for this role.
Please include your CV and a cover letter and tell us why you want to work for us and what you will bring to the role.
Other roles you may have experience with could include Director of Operations, Operations Director, Operations Manager, Head of Operations, Regional Operations Director, Multi-site Manager, Multi-site Director, Senior Operations Manager, and Senior Operations Director. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
My client is seeking a dynamic, compassionate and experienced CEO to lead their organisation and ensure its continued expansion in the local community.
The CEO will be responsible for the overall strategic direction, management and financial sustainability of the organisation. They are committed to their Christian values and ethos as described in its governing documents, which influences all areas of the operation.
Overall Responsibilities of the Chief Executive Officer:
- Develop and implement a long-term strategic plan aligned with the organisations mission, vision and values
- Provide visionary leadership to the team, inspiring and motivating staff, volunteers, and stakeholders towards achieving organisational goals as being a Christian ministry.
- Regularly assess the evolving needs of the community and identify opportunities for program development and expansion.
- Oversee operations, ensuring the effective delivery of services and adherence to organisational policies and procedures.
- Develop and maintain robust systems for data collection, analysis, and reporting to measure the impact and effectiveness of the organisation’s programs.
- Develop and implement a comprehensive fundraising strategy to secure diverse funding sources and ensure the financial sustainability of the organisation.
- Cultivate relationships with donors, corporate partners, and community stakeholders to maximize financial support and engagement.
- Work closely with the Board of Trustees, providing regular updates, reports, and recommendations on key organisational matters.
- Support the recruitment, training, and development of board members, ensuring effective governance and strategic oversight in line with the stated charitable objects and Christian ethos.
- Act as a liaison between the board and staff, facilitating communication, and fostering a collaborative working relationship.
Ideal Criteria and Experience for the Chief Executive Officer
- By the Equality Act 2010, it is a genuine occupational requirement that the post holder is a practising Christian. This is essential to the credibility of the organisation and performance of this role and ensures that the charity is following its governing document.
- Proven experience in a senior leadership role, preferably within the non-profit sector.
- Ability to speak and lead church meetings to promote the work of the organisation amongst the local churches.
- Strong strategic thinking and problem-solving abilities, with a track record of successfully implementing organisational strategies and driving positive change.
- Excellent interpersonal and communication skills, with the ability to build relationships with diverse stakeholders and inspire a shared vision.
- Demonstrate experience in fundraising, including grant writing, donor cultivation, and relationship management.
- Financial acumen and experience in budgeting, financial reporting, and resource allocation.
- Understanding of governance principles and experience working with boards of directors/trustees.
- Knowledge of UK regulations governing charities and business including knowledge of company administration and charity governance.
For further information on this exciting opportunity please forward a copy of your CV
The Café forms part of a central hub, housing a daytime café for the community and an after-school Youth Café that connects vulnerable young people to positive and inspiring role-models from their community, empowering and inspiring them to become active citizens in their community. The space is used for two similar, but distinct purposes and excellent working relationships between these are essential. This role is responsible for the daytime café and related income generating activities.
An initiative of the Matrix Trust, our café has built an excellent reputation, with the vision to provide a space for local people to retreat to, where they will find a friendly welcome and an opportunity to give back to the community. Key elements include: quality coffee, delicious healthy food, a calm but welcoming environment, and an eco-friendly, low waste ethos.
The Café is open 5 days a week, 8:30am to 3pm on Tuesday to Friday and 10am to 3pm on Saturdays.
Day-to-Day Responsibilities
● Oversee the efficient daily operation of the café, ensuring high standards and excellent customer service.
● Engage customers, take and serve orders, and drive sales.
● Ensure all health & safety and food safety standards are met.
● Maintain a clean, welcoming, and friendly environment for customers.
● Manage stock levels, place supply orders, and handle cash management, including cashing up and reporting till adjustments.
● Develop and maintain a visually inviting space with up-to-date menus and quality food offerings.
● Implement and follow food rotation and waste management procedures to minimise waste and maximise margins.
● Utilise and develop methods that encourage repeat business.
● Secure the café at the end of the shift.
● Ensure all food and drinks served are of the highest quality.
● Achieve and maintain an excellent food standards rating.
● Liaising with the Head of Operations, oversee maintenance and repair of café equipment, ensuring everything is in working order.
Customer Service
● Ensure customers have an efficient and enjoyable experience, consistently exceeding service and value expectations.
● Address customer complaints or refunds in a professional manner.
● Upsell products as appropriate and ensure the team is knowledgeable about the menu items.
● Foster a welcoming atmosphere for all customers, including regulars and first-time visitors.
Team Management
● Recruit, train, support, and lead a small team of paid staff, volunteers, and apprentices, including at-risk young people.
● Plan staff rotas, monitor performance, and conduct appraisals to recognise training needs and potential.
● Ensure the team maintains a clean, visually inviting space.
● Act as a positive role model for young apprentices, volunteers, and work experience students.
● Develop and implement staff development programmes, including team-building activities.
Café Development
● Develop seasonal menus and menu items to celebrate calendar events.
● Promote the vision of Matrix through the café.
● Be passionate about the vision of the café.
● Achieve café goals and targets set by the Board of Directors.
● Identify areas for development that will drive the business forward, keeping abreast of new concepts and ideas in the industry.
● Ensure that customers are given an efficient and enjoyable experience and that service and value expectations are consistently exceeded.
● Collaborate with marketing and business development to create promotional strategies, including social media campaigns.
Building and Event Management
● Liaise with the Head of Operations about any building maintenance issues.
● Promote the hireable spaces and arrange events that enhance the café’s offerings.
● Encourage use of the café by local groups such as creatives, book clubs, parents etc.
● Manage café events, ensuring the team sets up the space as required and that the hirers are properly looked after.
● Coordinate with local businesses and community organisations for partnerships and events.
General and Wider Charity Involvement
● Be a proactive part of the wider Matrix team, getting involved in projects that benefit the mission of Matrix, such as fundraising activities or team projects.
● Ensure knowledge of current Matrix projects and their impact.
● Participate in community outreach programmes and initiatives that align with the café’s social enterprise goals.
For further details, please see attached Job Pack.
Are you skilled at managing complex calendars and ensuring deliverables stay on track? Do you excel in high-level PA roles and Project Coordination? Are you passionate about research and innovation in the humanitarian sector?
Charity People are delighted to be partnering with a global charity that is dedicated to finding solutions to complex humanitarian problems through research and innovation. This well-established organisation works in collaboration with humanitarian organisations, researchers, innovators, and the private sector to tackle some of the most challenging issues affecting people worldwide. Their mission is to build a global research and innovation system that is relevant, responsive to need, and capable of delivering transformative solutions.
As the Executive Personal Assistant, you will provide comprehensive and confidential administrative support to the Director of Impact and Engagement and their direct reports (Heads of Teams) to help manage their workload and keep deliverables on schedule.
Executive Personal Assistant
Duration: Initially for 3 months with a potential monthly rolling extension.
Immediate start essential
Location: London, Cardiff, Edinburgh, Manchester, or remote within the UK.
A remote-first working environment whereby staff can choose to work from home or their office of reference. Staff are expected to attend in-person meetings monthly (at most) to support collaboration and connection with team members.
Hours: Full time (35 hours per week)
Flexible working is supported as much as possible and requests for non-standard hours will be considered.
Pay: Hourly pay £20.37 plus £2.46 per hour holiday pay, up to £22.35 plus £2.70 holiday pay per hour (Equivalent to annual salary of £37,080 - £40,685 FTE)
Key Responsibilities:
- Develop and maintain good relationships with members of the Board, Leadership Group, managers, and external stakeholders.
- Effectively manage the Director's and Heads of Team's Outlook calendars, anticipating and scheduling regular events, meetings, and appointments.
- Maintain inboxes, ensuring urgent emails are prioritised and responding appropriately.
- Assist on a range of projects focused on programme delivery and organisational development, communicating progress updates and resolving issues.
- Coordinate procurement and contract management processes, ensuring compliance.
- Collate information, statistics, reports, and presentations to support the Director and Heads of teams.
- Support the planning, administration, and organisation of events, including programmatic steering groups, engagement events, and staff events.
- Organise travel and accommodation through our corporate travel agent in line with company policy.
- Maintain and develop intranet pages related to the teams and provide support and coordination to our current SharePoint development project.
- Coordinate and organise meetings, prepare agendas, take notes of actions, and ensure staff members are adequately prepared.
- Process expenses and invoices, ensuring compliance with financial processes.
- Undertake any other duties as assigned in support of the charity's purpose and objectives.
Essential Skills and Experience:
- Significant experience working as an executive PA for a senior team, including administrative support, diary, and inbox management.
- Autonomous working with the ability to use judgement and discretion.
- Experience coordinating procurement and contracting processes.
- Project coordination experience, maintaining deadlines, budgets, and stakeholder communication.
- Proactive attitude with the ability to take initiative confidently.
- Excellent problem-solving skills, independently resolving administrative, compliance, and policy issues.
- Strong communication skills with the ability to build rapport quickly with a wide range of stakeholders.
- Exceptional organisational skills, with the ability to plan, prioritise, and meet tight deadlines under pressure.
- Events coordination experience.
- Experience working within grant management, innovation, or research.
How to Apply:
If you are interested in this opportunity, please apply without delay as we are reviewing applications on a rolling basis.
Closing date: 8th July at 9am
Interviews: Thursday 11 July via Teams
Start: ASAP
Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join The Society as Communications and Membership Manager to drive our strategic objectives and elevate the profile of physiology among the public and key stakeholders. You will be responsible for developing and executing effective integrated communications plans, supporting the development of resources for the Training Hub, and leading strategic initiatives for membership recruitment and retention. Additionally, you will oversee the efficient delivery and maintenance of grants, ensuring good governance practices.
The Physiological Society
The Physiological Society has made significant contributions to our knowledge of biological systems and the treatment of disease. The Society promotes physiology and supports those working in the field by organising world-class scientific meetings, offering grants for research, collaboration and international travel, and by publishing the latest developments in its leading scientific journals.
The position
In this role, you will coordinate The Society’s communications activities to ensure a coherent and impactful narrative, manage the Communications Grid, and act as a brand champion. Your responsibilities will include establishing and maintaining networks with partner organisations and third-party suppliers, managing the communications and membership budget, and leading the establishment of key performance indicators for communications and engagement activities. You will also develop targeted narratives, oversee the production of various communications content, and monitor trends to propose innovative projects.
The Communications and Membership Manager has line management responsibility for a Senior Communications Officer, Membership and Grants Officer, and a Communities and Contents Officer.
Who are we looking for?
The ideal candidate will have a Life-Science degree or relevant experience in Life Sciences. They should have a strong track record of developing and delivering multi-channel communications for diverse audiences, including translating complex research for lay audiences. High digital literacy is essential, encompassing digital design tools, content creation, website management, email platforms, and social media management. Experience in project management, creating accurate visual and written content for various platforms, and excellent organisational skills with a proactive problem-solving approach are required. The candidate should also have experience maintaining professional relationships, working collaboratively within a team, and line management.
What can we offer you?
We offer great benefits including 30 days holiday (including our Christmas office closure days); non-contributory pension scheme; private medical insurance; life assurance; flexible working; and, excellent training and development opportunities.
We are committed to actively promoting equality, diversity and inclusivity. To this end we would welcome applications from individuals from underrepresented groups, including minoritised communities and applicants with a disability, to better reflect the community we support and help broaden our perspectives.
Please do not apply if you do not have the legal right to work in the UK.
To apply, please email a CV and covering letter to the HR Manager via the button below.
We reserve the right to close this vacancy early if we receive a suitable application for the role. Therefore, if you are interested, please submit your application as early as possible.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
What You'll Do:
Leadership and Prevention: Lead, inspire, and effectively deliver training including in house and open courses and the delivery of bespoke workshops in the local community.
- Innovation and Empowerment: Channel your passion into providing training and promoting training courses for S&G Mind. Empowering people to build confidence, understanding and resilience whilst supporting themselves or others with mental health needs
- Quality and Leadership: As a S&G Mind Mental Health Trainer, you will lead on collecting data and evaluation forms in relation to training delivery.
Why Join Us:
• Impact Matters: Join a team where your work directly transforms lives and contributes to a healthier community.
• Personal Growth: We offer professional development opportunities that will enrich your career and help shape the future of mental health services in Swindon.
• Collaborative Culture: Work alongside like-minded individuals who share your passion for making a meaningful impact. Together, we can build a brighter, healthier future for people in Swindon and Gloucestershire. Your leadership can make all the difference.
We provide advice and support to empower anyone in our local communities experiencing a mental health problem.
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The client requests no contact from agencies or media sales.
As a Money and Debt Coach (Omni-Channel: Telephone & Video), your primary role will be
to provide financial coaching and ensure that over-indebted clients receive tailored debt
advice through various channels, including telephone, WhatsApp, and our network of video
advice kiosks located in prisons, hospitals, job centres, town halls, and other community
settings
Scope of role
- Providing tailored financial advice and support.
- To maintain detailed case records.
- Keep up to date with legislation, policies and procedures and undertake appropriate training.
Key Responsibilities
- Accurate, effective and individually tailored advice
- Deliver financial capability workshops at various NHS sites, promoting financialresilience and wellbeing.
- Provide money coaching advice through various channels including face-to-face, video, and telephone sessions.
- Complete assessments which lead to appropriate referral to an in house debt adviser
- Interviewing those that access the service using sensitive listening andquestioning skills to allow them to explain their problem(s) and empower them to
set their own priorities.
- Signposting/referring clients to internal and other agencies where required. Issuing foodbank vouchers.
Detailed case records
- Maintaining detailed case records, ensuring that all work meets all auditing and quality standards and the requirements of the funder.
- Ensuring all case records and written up in a timely manner.
- Monitor and report on client engagement and outcomes from advice sessions.
- Familiarity with CRM systems and practices (Customer Relationship Management system).
- Handle customer complaints, provide appropriate solutions within the time limits, follow up to ensure resolution.
Up-to-date training
- Completing a minimum of 16 hours of technical CPD accredited training orqualifying activity.
- Maintaining an up-to-date record of all training sessions.
Teamwork and Collaboration
- Work to an agreed work-plan, meeting targets and milestones, whilst prioritisingand managing your own workload.
- Be an active member of the team, identifying opportunities for your owndevelopment, and demonstrating financial efficiency and value for money
throughout your work.
- Compliance with Toynbee Hall policies and procedures, including health andsafety.
5. Other
- Travel across London as required, and occasionally the UK.
- Undertake additional tasks as delegated by DFA Management.
Please download the full Job Description for more details.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are currently recruiting for a Fundraising Officer whose principle role will be to develop, support and champion Individual, Corporate and Community Fundraising activity.
The main purpose of this role is to collaborate with the Fundraising Manager in order to drive all fundraising activity in support of the Charity.
The secondary purpose of the role is to plan, manage and execute a programme of fundraising initiatives across the area to encourage corporates and community to help generate income through well considered, thoughtfully planned and effectively delivered programmes of fundraising activities.
The incumbent will have direct ownership of specific areas to allow for independence and the ability to grow skills. Experience in Legacy/will-writing campaigns or programmes would be an advantage.
Relationships:
The post holder is expected to foster excellent working relationships with potential, existing and lapsed corporate partners, external partners, community groups and individual supporters, and the wider Fundraising team.
Main Responsibilities:
• Identify prospective new corporate partners in specific sectors through research, networking, and an understanding of the marketplace with the goal of maximising sustainable opportunities for income generation to agreed budgets.
• Develop and nurture portfolio of corporate accounts, liaising with directors, CSR managers and executives to cultivate effective and sustainable partnerships with companies that are truly committed to helping Hounds for Heroes achieve its aims.
• Actively track in-year and long-term income potential, highlighting income at risk or lost, and develop plans to minimise the impact
• Act as a brand ambassador for the Charity establishing multi-level relationships which educate and inform key contacts and Charity ambassadors and encourage the growth of a dedicated supporter base.
• Maintain thorough records and plans in support of all activities
• Maintain a thorough and up-to-date understanding of Hounds For Heroes’ operational priorities, articulating our vision and creating winning cases for support
• Promote networking events in order to raise the profile of the Charity and its activities nationally but with a particular focus in southern England
• Bring fresh ideas into the future growth and work of Hounds for Heroes whilst actively contributing to a culture of innovation, resourcefulness and best practice
• Develop, implement and run a will writing/legacy campaign on behalf of the Charity, liaising with stakeholders, partners etc.
• Attend events where Charity presence is required – both in and outside of office hours.
Key Behaviours: E = Essential D = Desirable
• Self-driven, results-oriented with a positive outlook and a clear focus on supporters with the ability to influence both internal and external audiences. (E)
• Evidence of working in Corporate and Community Fundraising with a proven track record of over achievement with at least 2 years' experience. (E)
• Evidence of working to, monitoring and achievement of income targets. (E)
• Evidence of identifying and delivering new opportunities to maximise value. (E)
• Evidence of creative business development - Across multiple sites. (D)
• Evidence in the development of bespoke stewardship plans. (E)
Key Skills and Abilities:
• Confident communicator an ability to prepare and deliver compelling presentations to
positively engage and influence a wide range of audiences. (E)
• Self-motivated and solution focused with excellent interpersonal skills including
exemplary telephone and face to face manner. (E)
• Resourceful and collaborative able to work independently and as part of team. (E)
• Good written skills with the ability to communicate with a variety of audiences. (E)
• Strong administrative skills and competent use of Microsoft office applications. (E)
• Excellent time and resource management skills. (E)
• A connection to the armed forces. (D)
• Able to demonstrate a whole-hearted commitment to the vision and values of Hounds for Heroes. (E)
Other qualities:
• A full UK driving license and access to a car. (E)
• Flexibility outside of working hours and a willingness to travel and work evenings and weekends as required. (E)
• Knowledge and experience in the effective use of a supporter CRM database. (D)
This job description is not exhaustive and will be reviewed in consultation with the post holder from time to time and amended in the light of the changing needs of the Charity. Hounds for Heroes operates a system of regular performance reviews, which includes an Annual Appraisal where the job description, progress against objectives and overall performance in post are discussed.
Provides benefit through specially trained assistance dogs to those serving or served in HM Armed Forces and the Emergency Services.
The client requests no contact from agencies or media sales.
About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.
Crisis is getting ready to publish its 10-year strategy, setting out the steps we’ll take to bring about the end of homelessness. To support our bold ambitions, we’ve refreshed our organisational values and are digging into what we can do better to build the culture we need.
Using your communication and engagement skills, you’ll be helping to make a difference to the lives of thousands of people experiencing homelessness right now.
We’re an open, friendly, and dedicated team. We love to learn and between us have a broad range of communication and technical skills. We work hard to support one another as well as the wider organisation and are never too busy to share our thoughts or offer an extra pair of hands.
Hours: 35 per week (we are also open to candidates looking to work 28 hours per week or compressed hours as per Crisis’ Flexible Working Policy)
Location: Based in our London office, close to Liverpool Street and Aldgate (we are open to a range of flexible working options, in line with Crisis’ Hybrid-Working Policy)
About the role
As our Employee Communications and Engagement Lead, you’ll be supporting more than 600 colleagues across England, Scotland, and Wales.
Our colleagues work in a huge variety of roles and are based in lots of different locations. It’s our job to help make sure everyone has access to the information and tools they need to do their best work, regardless of where they’re based or when and how they work. This might mean making sure they have access to guidance to help them support a vulnerable member (the people we support); sharing information on a new staff benefit, such as our network of Mental Health First Aiders; or an invitation to learn about our latest campaign or fundraising event.
When it comes to sharing information and bringing people together, your role will be key. We’re well networked across the organisation and have a wide range of communication tools and channels in place, but we know we can do better. You’ll be encouraged to share your thoughts and ideas and to explore your curious side.
Day to day you’ll work with stakeholders across Crisis to help raise awareness and understanding of our strategic goals and to build engagement and excitement around our cultural ambitions. You’ll contribute to the wider work of the Employee Communication and Engagement team and our priorities for 2024. This includes the ongoing development of a new intranet, embedding Crisis’ new values, building awareness and understanding of Crisis’ strategic aims, and carrying out an audience segmentation exercise.
You’ll report to the Head of Employee Communications and Engagement and will be supported by our Employee Communications and Events Assistant, as well as colleagues across the organisation who will share their expertise and knowledge and help you to build your own network of peers.
About you
We’re looking for an experienced communications expert who has planned, managed, and evaluated strategic engagement for either internal or external audiences; someone who is people-focused with great interpersonal skills. Someone who can build and maintain strong working relationships with colleagues in all parts of the organisation.
You’ll be committed to strengthening the voice of our staff and to influence the way we share information and knowledge, including our strategic priorities.
You’re curious, creative, and open to new ideas, pushing us as a team and encouraging others to think about different ways to engage and build connections.
You’ll bring experience of delivering communication campaigns to diverse audiences and will be confident in using a variety of digital tools to support great engagement. If there’s something you don’t know, you’ll look for ways to learn and boost your skills.
You understand the importance of planning ahead, are proactive and can use your own initiative to troubleshoot challenges and prioritise.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
As a member of the team, you will have access to a wide range of employee benefits including:
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Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
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Pension scheme with an employer contribution of 8.5%
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28 days’ annual leave
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Enhanced maternity, paternity, shared parental, and adoption pay.
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Flexible working around the core hours 10am-4pm
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And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How to apply
If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.
Closing date: Wednesday 17 July 2024 (at 23:59)
Interviews to be held W/C 29 July 2024
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Sobell House is a hospice based in Oxford. It is jointly funded by the NHS and Sobell House Hospice Charity. The hospice offers specialist palliative care to those facing life threatening illness, death and bereavement in Oxfordshire.
It is our mission to enrich the lives of our patients and those who love and care for them. We aim to make sure that excellent palliative and end of life care is available to everybody in our community who needs it.
This is an exciting opportunity for an individual to join our Charity Fundraising Team in a newly formed role. We are looking for an individual with a passion for making a difference and who thrives on building long-term, multi-faceted relationships.
You will be responsible for the delivery and growth of our philanthropy and corporate fundraising programmes, building significant donor relationships including creating, developing and implementing a portfolio of donor cultivation, stewardship and touchpoints.
Your role will highlight the vital work Sobell House does, and raise vital income for Sobell House.
Overall Tasks and Responsibilities:
- Work proactively to deliver and maximise philanthropic and corporate relationships and delivery of income targets
- Secure long-term, sustainable income from High Net Worth Individuals (HNWIs) and Corporate Partners to meet fundraising targets
- Work with the Director of Fundraising and Fundraising Management Team to build and grow a donor pipeline by identifying potential prospects and connecting networks
- Diversify the Corporate Partnerships and Philanthropy income streams by developing a suite of opportunities for income generation including; multi-year donations, sponsorship, Gifts in Kind, Charity of the Year, Sobell Business Club and payroll giving as well as stocks and shares
- Build, manage and maintain a portfolio of HNWI and Corporate events
- Steward relationships to ensure donor satisfaction and long-term financial commitment, including detailed and timely reporting
- Manage effective and collaborative relationships with colleagues across Sobell House to support prospect cultivation and donor stewardship
- Review and develop strategic plans with the Director of Fundraising and Relationship Fundraising Manager to ensure growth and sustainability
- Manage and maintain donor records and plans on our CRM, Donorfy.
- Develop and maintain stewardship plans to ensure successful development of prospects
Salary: £32,853
Hours of Work: 37.5 hours per week
Holiday Entitlement: 36 including 8 Bank Holidays
Pension: 7% employer pension contribution
Sick Pay: 6 weeks in any rolling 12 months after probation completed
Additional Benefits: Employee Assistance Programme, Group Life Insurance, Cycle to Work Scheme, Pension, Salary Sacrifice.
Enhanced Family Leave: Maternity/Adoption: 13 weeks 100%, 26 weeks 50% + SMP. Paternity: 4 weeks 100%
Shared parental leave: 13 weeks 100% pay, 37 weeks ShPP
Interviews to take place on 18th and 19th July
It is our mission to enrich the lives of our patients and those who love and care for them.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join a team with a bold mission – at Swindon & Gloucestershire Mind, we are dedicated to reshaping the landscape of mental health and emotional wellbeing in our community. The Wellbeing Practitioner will be the forefront of a critical support system for people experiencing homelessness. You will be working with people with mental health needs, offering wellbeing support to rough sleepers identified in the borough.
What You'll Do:
- Collaboration and Efficiency: Work hand-in-hand with existing Mental Health Provision. well as other local agencies/organisations to effectively support young people transitioning from services.
- Innovation and Empowerment: Channel your passion into providing evidence-based interventions, elevating the mental health and emotional well-being of the people we serve, while opening doors to life's possibilities.
Why Join Us:
• Impact Matters: Join a team where your work directly transforms lives and contributes to a healthier community.
• Personal Growth: We offer professional development opportunities that will enrich your career and help shape the future of mental health services in Swindon.
• Collaborative Culture: Work alongside like-minded individuals who share your passion for making a meaningful impact.
Together, we can build a brighter, healthier future for Swindon. Your contribution can make all the difference.
We provide advice and support to empower anyone in our local communities experiencing a mental health problem.
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The client requests no contact from agencies or media sales.
Are you a technically minded finance professional seeking a more well-rounded role, that will enable you to progress over time? Are you a proactive finance professional with a knack for process improvement? Do you excel in leading and mentoring finance teams? If yes, read on!
This unique not-for-profit organisation is currently seeking a Head of Finance to join their team on a permanent in this newly created role. Reporting into the Finance Director, you will manage a team of five, across all areas of finance, from financial accounting and audit to management accounts and investments, so this varied role means no two days will ever be the same!
The key duties of this Head of Finance role are as follows:
- Manage a small team of finance professionals, ensuring high performance, coaching and development.
- Serve as the main contact for external auditors during year-end accounts and audit.
- Maintain accurate monthly investment accounting data for presentation at board level and oversee the opening of new investment accounts.
- Prepare and present financial reports to stakeholders and support annual budget preparation.
- Conduct monthly reviews of the trial balance, P&L, balance sheet, and variance analysis when discrepancies arise.
- Lead the production of the monthly management accounts, including preparation of the management information pack for presentation at board and committee level.
- Participate in the development and improvement of financial systems and processes to ensure efficiency and accuracy.
This opportunity would suit either someone with well-rounded finance experience who is looking to take the next step in their career, or a financial accountant who is looking to diversify their experience into something more well-rounded. The Finance Director has a brilliant track record of developing high-performing finance professionals, and is looking to increase the level of responsibility within this role over time, offering exceptional potential for future progression.
The successful candidate will have:
- Achieved their full accountancy qualification, or be able to demonstrate that they are qualified by significant experience.
- A solid grounding across both management and financial accounting, although candidates with more of a specialism in one than the other are encouraged to apply.
- Experience managing and upskilling a small team, or demonstrable leadership qualities.
- An entrepreneurial mindset and a brilliant multi-tasker.
Applications from candidates who are looking to make their first move from practice and into industry would also be welcomed.
If you are ready to drive high performance and efficient financial processes, apply today so you don’t miss out!
The Model of Care and Quality Improvement Officer role is all about making sure that the care and support models developed and implemented by the National Gambling Support Network (NGSN) are effective, efficient and of high quality. The post holder will support the work around the current and ongoing development of the model of care to make sure that the NGSN is delivering against best practice and evidence-based interventions, supporting quality improvement.
You'll be working with the Quality and Performance Manager and providers to:
- Develop and implement an NGSN model of care.
- Monitor quality and performance standards as part of the commissioning process.
- Support the tracking of the evaluation and delivery of related project milestones.
- Work with colleagues so that findings of good practice and/or lessons learnt are built into future service planning, delivery, and improvement.
- Work with colleagues to build capacity, quality and continuously improve performance standards within GambleAware and commissioned services.
- Provide quality and performance information of the peer review process, contributing to interim evaluation reports and outputs where appropriate.
We're looking for someone with good knowledge of healthcare delivery models, and experience in applying quality improvement methodologies to drive measurable improvements in healthcare outcomes. You'll need a track record of successfully supporting the development of quality improvement projects from conception to implementation. And you'll be a great communicator and know how to work with and engage people.
We're asking for a lot, and in return we're offering a range of benefits that support employee wellbeing and that make GambleAware a great place to work.
The client requests no contact from agencies or media sales.