Director of community services jobs
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Interested in managing the CRM database of an International Development Charity? You will help deliver continuous improvement to the CRM system and data quality within it. You will need to be able to effectively analyse and configure the CRM system, adding new fields as and when approved via a change approval process.
Mothers' Union is a global Christian movement working with people of all faiths and none to develop communities, strengthen families and advocate for change. Our members are active in 83 countries and work tirelessly to serve their communities to build a future where everyone thrives.
The Role
We have recently launched our new CRM based on Microsoft Dynamics 365, and are looking for a CRM Manager to join an end user Charity in Central London. The Charity has a direct front end CRM user base of around 30 staff. It also has a power platforms bespoke portal for between 64-120 regional staff to login to, who contribute to the membership programme, creating new memberships and managing the renewals process which happens each year. It also has a power portals Donation portal which directly integrates to Dynamics 365 and Business central. This role is to support our internal staff (30) and external Staff (120) with the day to day activities ensuring business processes are fit for purpose and seek out possible improvements in the long term roadmap.
Key Functional Areas
- Data architecture– Lead on the review and structure of data on CRM.
- Systems Governance - Ensuring system best practices are followed, producing dashboards to identify common errors to follow up with users offering tailored training for common issues.
- Training and Support - training of new members, ongoing training and refreshing areas where common issues are found in regular training sessions all staff and portal users can attend.
- Information Governance and Data Protection - Ensuring data is kept up to date and added in the correct formats and standards. Leading on data compliance and legalisation for the charity
Please refer our job description for more information
Key skills & experience we are looking for
- 3 years’ CRM experience with at least 2+ years experience with administering Dynamics CRM/365/2016.
- Proficient in Microsoft Office 365.
- Experience in systems and requirements analysis/Systems documentation.
- Managing issues and maintaining issue management systems.
- Microsoft Office 365 automation, including Microsoft Flow.
- Business Process Modelling Notation (BPMN).
- Business Central.
- Power BI.
Benefits
- 25 days of annual leave (full time) plus up to 4 days of leave (full time) given at the discretion of Mothers’ Union.
- Employer pension contribution of 6.5%.
- Enhanced maternity, paternity and adoption pay.
- Two volunteering days per calendar year.
- One away day per calendar year.
- Enhanced sick pay.
- Bereavement leave & Compassionate leave
- Season ticket loan.
- Cycle to work scheme.
- Employee assistance programme.
- Eye care voucher and an allowance towards glasses.
Work Location/Hybrid Working Pattern
This role will be based at our Head Office in central London. Mothers’ Union operates a hybrid working model. Staff are required to work an aggregate minimum of 90 days per calendar year (pro rata for part timers) at our Head Office, Mary Sumner House in central London. Tuesdays are our anchor days where every staff member is expected to be at the office. The 90 days includes anchor Tuesdays. In addition, Thursday is a core working day where part time staff are expected to work, either at home or from the office as needed.
How to Apply
If you are interested in this position, please apply by sending your CV and a Cover Letter via Charity Job. The Cover Letter should clearly outline how your skills match the main responsibilities of the role. Please note – only applications with a cover letter, alongside a CV, will be considered.
Application Deadline
The deadline for applications is 08 May 2025 at 5:00 pm. Due to the number of applications we may receive, we will not be able to individually respond to each applicant. Kindly note, we will only be getting in touch with the applicants shortlisted for an interview. We aim to get in touch with the shortlisted candidates after the application deadline. We will be conducting interviews for suitable candidates as we go along and may fill the role before the closing date.
Equal Opportunity
Mothers’ Union is an Equal Opportunity Employer. We celebrate diversity and are committed to create an inclusive environment for all employees.
The client requests no contact from agencies or media sales.
The role of the Young Carers Programme Manager is to lead on the delivery of our employability and aspirations programming for young adult carers, to support positive transitions from education into employment. The role works in partnership with our network of local carer organisation, employers and wider sector stakeholders, to deliver an engaging and diverse programme of opportunities for young adult careers to meet with employers, experience work environments, and broaden opportunities to access careers of choice.
Our ideal candidate:
- We are looking for someone with strong organisational skills and the ability to manage competing priorities, regardless of the industry you've worked in.
- Skills such as project coordination, gained through professional roles, volunteering, or other responsibilities, will be highly valued.
- Excellent presentation skills and ability to speak engagingly in public to a range of audiences will be key.
- Knowledge and understanding of young carers issues would be beneficial, whether gained in a personal or professional capacity, such as policy and legislation affecting young carers, children, and young people generally.
- Familiarity of monitoring and evaluation processes.
- Competency in digital tools and social media which can be used to engage, promote activities and events for young people.
- Experience of delivering employability and/or skills development programmes would be beneficial.
- Demonstrated experience working with volunteers and coordinating volunteering programmes.
If this sounds like you, download the recruitment pack below to find out more about the role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ABOUT ULI EUROPE
ULI, the Urban Land Institute, is a non-profit research and education organisation focused on the real estate sector with a strong mission, to shape the future of the built environment for transformative impact in communities worldwide. To advance the mission, the members have identified three mission priorities, which are decarbonisation, affordable and adequate housing and educating the next generation of real estate leaders.
Founded in 1936, we now have over 48,000 members worldwide, representing the entire spectrum of land use and real estate development disciplines working in private and public sectors.
In Europe we have c. 5,500 members. We have a particularly strong presence in the major European real estate markets with National Councils in 15 countries across Europe, including e.g., France, Germany, Spain, and United Kingdom. ULI’s main revenue sources come from individual and corporate membership, in addition to corporate sponsorship for a wide range of activities ULI delivers, including events, research and mission driven programmes such as C Change or UrbanPlan. To advance its mission priorities, ULI is aiming to diversify and grow its funding sources and especially focus on philanthropic donations from individuals, corporates and foundations, in addition to grants from other local and European institutions.
ULI Europe requires an experienced, highly-organised individual to work closely with the CEO of ULI Europe, Chair of the ULI Charitable Trust, Chief (Philanthropic) Fundraising Officer and VP of Business Development and Membership to administer and support the growth of ULI’s philanthropic fundraising work in Europe.
POSITION SUMMARY
The Senior Manager of Philanthropic Fundraising will serve as the cornerstone of administrative support for ULI’s philanthropic fundraising initiatives in Europe.
The role will report to the Vice President, Business Development & Membership on a day-to-day basis and work closely with the Chair of the ULI Charitable Trust and CEO ULI Europe. The role will have a functional reporting line to the Chief (Philanthropic) Fundraising Officer.
This position requires excellent organisational, administrative, and stakeholder management skills, particularly within the charity or philanthropic sector.
SPECIFIC RESPONSIBILITIES
- Provide administrative and management support to the philanthropic fundraising initiatives of the ULI Charitable Trust (and the CT Board of Trustees / ULIF Europe Committee) and ULI Europe, including fundraising campaigns, donation tracking, gift processing, and donor stewardship in cooperation with the ULI Finance team in the US.
- Oversee and coordinate design and development of marketing collateral, presentations supporting fundraising campaigns, in collaboration with the ULI Europe Marketing and Communications team.
- Collaborate closely with the ULI Europe Business Development and Membership team, ULI’s country directors, and the governance director to support the planning and implementation of the European philanthropic fundraising strategy set by the CT Board of Trustees / ULIF Europe Committee.
- Coordinate and maintain relationships with individual and institutional donors,, in close collaboration with the corporate accounts team, CEO, ULI Europe and the Chair of the Charitable Trust / Chair of the ULIF Europe Committee;
- Work in close collaboration with Research & Advisory Services and ESG Programmes colleagues, to identify and research (third party) philanthropic funding and grant opportunities and assist in the preparation of applications for philanthropic funding from (third party) foundations and government agencies;
- Coordination of proposal writing for potential foundation funding, in close collaboration with the research, marketing communications and legal and compliance teams.
- Develop and manage internal processes for grant compliance, application tracking, reporting, and gift acknowledgement for ULI Europe.
EXPERIENCE & SKILLS
- Experience working in an operations, administration, or governance role within a UK or European charity, charitable trust, or foundation.
- Experience working in an international business environment.
- Strong communication and interpersonal skills.
- Excellent attention to detail.
- Excellent communication and coordination skills.
- A track record of managing transactions or projects that required multi-tasking and meeting deadlines
- A quick learner who is able to adapt easily
Desirable:
- Familiarity with UK or EU charitable compliance and reporting standards.
- Experience coordinating funding proposals or donor-facing reports.
- Proficiency in one other European language preferred.
- Real estate background desired, but not essential.
- Occasional international travel required.
EDUCATION
- Bachelor or Master’s degree in a relevant field or similar experience.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Communications and Events Officer
Job Description and Person Specification
Job title Communications and Events Officer
Hours 28 hours per week (can be flexible on work pattern)
Salary £27,000 FTE £21,600 actual pro rata
Location Hybrid work between home and our Vauxhall office – please read more about our approach to hybrid working in the relevant section below. Please note that our offices are fully wheelchair accessible and that we are committed to making our workplace fully inclusive
Reports to Policy and Communications manager
National Voices
Making what matters to people matter in health and care
National Voices is the leading coalition of health and social care charities in England. We have more than 200 members covering a diverse range of health conditions and communities, connecting us with the experiences of millions of people. We work together to strengthen the voice of people: patients, service users, carers, their families, and the voluntary organisations that work for them.
Our Vision:
People shaping their health and care.
Our Mission:
We advocate for more inclusive and person centred health and care, shaped by the people who use and need it the most.
We do this by:
· Understanding and advocating for what matters to people especially those living with health conditions and groups who experience inequalities.
· Finding common cause across communities and conditions by working with member charities and those they support.
· Connecting and convening charities, decision makers and citizens to work together to change health and care for good.
The Role
The purpose of the Communication and Events Officer role is to:
- Communicate National Voices’ all relevant organisational output to members, decision makers, external influencers and media, including policy, improvement, lived experience and insight work.
- Assist the organisation to plan, develop and deliver content and logistics for our operations teams’ internal event commitments, including supporting on the Annual General Meeting, board events and staff team days etc.
- Work with voluntary sector organisations and people with the greatest health and care needs to develop National Voices’ communications positions and deliver against funded project work
The role will be a mix of communications and internal events work, with 75% of the role focused on communications.
Responsibilities
Deliver on our communications work
· Develop engaging content that conveys National Voices messages to members, external stakeholders, and media (including managing the day to day running of social media platforms) to maximise the reach and impact of the organisation’s policy messages and funded project work
· Support the Policy and Communications Manager with media relations activity by drafting media statements, liaising with journalists and other media activity as required
· Create National Voices’ membership content, including member newsletters and member blogs
· Oversee and manage process of external design of National Voices reports with designer
· Manage the comms and events calendar and work with internal and external team to schedule project releases and other events
· Support the maintenance of National Voices’ website, keeping the site up to date and coordinating input and content from National Voices staff and members.
· Coordinate the production of key publications, from liaising with partner organisations to overseeing design and production
· Communications administrative tasks including developing and maintaining press list, tracking press coverage and social media analytics data
· Support operation team’s internal comms around job postings, organisational policy changes, and office announcement.
Support the operations team internal events programme
· Work across the organisation to support our internal events programme including leading on some events. This includes support on logistics like venue booking, arranging catering and providing technical support.
· Support the creation and development of materials for events and presentations.
· Support in the organisation of our Annual General Meeting and board events where needed.
· Work with the team to lead on staff social events.
· Provide ad hoc support to the operations team as required.
General
· Take a pro-active approach to including our members and people with lived experience in all areas of our work.
· Support the senior team in identifying potential new members and funding opportunities where possible.
· Follow processes set out to measure, monitor and communicate the impact of our work.
· Support good project, financial and data management.
· Contribute to the team’s planning activities and undertake other relevant duties as appropriate.
· Deputise for other members of the team when needed.
· Check the post when in the office and flag important notices with relevant members of staff.
· Be prepared to take part in full day events, including providing planning and support
· Be prepared to take part in events outside of core hours, when sufficient notice has been given
Person Specification
Values, attitudes and behaviours
· Passionate about National Voices’ mission and work.
· Proactive, flexible and responsive
· Comfortable working in a team, as well as under own initiative
· Calm under pressure and able to work to tight deadlines.
· Committed to reducing inequality and embracing diversity.
· Comfortable with a range of views and perspectives and keen to make connections and build relationships.
· Willing and confident to assert views, constructively challenge others and receive constructive feedback.
Skills and abilities
· Strong communication skills, both written and oral.
· Able to synthesise complex information and present it in simple and impactful ways.
· Strong organisational and project management skills, including demonstrable ability to prioritise workload and maintain quality.
· Excellent people skills, able to work collaboratively and flexibly in a small, friendly team, and communicate and collaborate with a wide range of external stakeholders at all levels
· Ability to embed clear and reliable processes amongst a team of creative and busy people
· Strong IT skills including Microsoft Office programmes, CRM systems, online conference/meeting software and other programmes where required.
· Able to work well under pressure and to tight deadlines while maintaining attention to detail.
Our approach to hybrid working
We recognise the importance of coming together regularly, in-person, as a team, so we can share learnings and spend social time with each other. We also recognise that people need flexibility, and that homeworking enables focused work and can fit well in people’s lives.
We ask all staff to take part in pre-arranged team meetings which take place every six weeks in our office space. We also might ask you to meet in-person with members of your team from time to time, or to be available for face-to-face meetings with clients and partners where this enhances the work.
We assume that this would usually not amount to more than one day per fortnight for people who work full time.
We are happy to discuss how this sits in your life. This can be agreed by your line manager.
Equality and Inclusion
As reflected in our Equality Action Plan, we are committed to being a truly diverse organisation. We want to ensure that our trustees, staff members, lived experience partners and volunteers come from a wide range of backgrounds, each bringing their own unique perspectives and experiences. We want to ensure that everyone feels heard and is fully able to participate and thrive.
We are committed to diversifying our team in order to broaden the insight and experiences we can draw on, and to do our work more credibly. So we strongly encourage people from a Black, Asian or Minority Ethnic background, and people who live with health conditions or disability to apply. Our offices are fully accessible and we are an LGBT+ friendly employer. Men are currently underrepresented in our team so we would welcome applications from men and non-binary people.
We welcome applications from people who have been in contact with the criminal justice system. For some roles, you may be asked to undergo a basic or enhanced DBS check, but you will only be deemed ineligible for roles which relate to any offences on your criminal record.
We have a range of benefits in place to ensure everyone can thrive, for example:
· We are a Disability Confident employer
· We offer enhanced parental and sickness leave
· We offer flexible working wherever possible
· We provide our employees with an annual wellbeing allowance
· And much more
Application guidance
Please submit a cover letter along with a CV to apply.
Applications should be addressed to our Director of Policy and External Affairs, Sharon Brennan, and submitted through CharityJob.
Please apply by Monday the 5th May 2025
We will let you know the outcome of your application by 9th May 2025
Interviews will be held on 20th May 2025 on Teams
Please note, we will be blind shortlisting all applications, so we ask you not to include your name in your application.
If you are invited to interview, we will ask you about any reasonable adjustments you will need to be able to participate. We will share interview questions in advance of the interview. If you require any adjustments at any stage of your application, please do not hesitate to get in touch with Matthew Haslehurst Director of Finance and Operations.
Please specify any access or other requirements of which we need to be aware for the online interview.
Purpose of the job
UK Youth are seeking an exceptional Grants Manager to lead our grant-making processes, ensuring effective distribution of funds to youth-focused organisations. You will play a key role in managing relationships with grantees, supporting capacity-building initiatives, and ensuring funding is used effectively to drive positive outcomes for young people.
Reporting to the Head of Network Development, as part of a wider team leading our network development initiatives, you’ll be responsible for be line managing a Grants Officer and providing much needed and valued support for a sector that delivers life changing impact for young people in a difficult, underinvested landscape. You’ll have opportunity to lead a function that’s committed to working with young people and using equitable, innovative principles and approaches to funding (such as unrestricted, multi-year funds). You’ll also work collaboratively across the organisation and externally to amplify impact for young people across the UK.
Key responsibilities
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Manage the full grant-making cycle, from application and assessment to award, monitoring, and evaluation.
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Develop and implement grant-making approaches that align with the charity’s objectives, and funding principles, strategies and priorities e.g. building on our youth participation practices.
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Build and maintain strong relationships with grantees, funders, and sector stakeholders, working collaboratively and cross functionally with internal colleagues with work related to grants.
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Work closely with youth organisations to understand their needs and provide tailored funding and capacity-building support.
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Work with Impact colleagues to monitor and evaluate grants, ensuring compliance with funding agreements and identifying opportunities for impact and learning.
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Ensure a transparent and equitable grant-making process, embedding best practices in equity, diversity, and inclusion.
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Work with Impact and External Relations colleagues to support and prepare reports and impact assessments for internal and external stakeholders, including trustees and funders.
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Support the maintenance and development of partnerships and new funding opportunities to enhance the charity’s grant-making capacity, including the IVAR community .
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Stay informed about trends in youth work and funding, sharing insights to shape the charity’s approach.
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Ensure the CRM and grant management systems support data-driven decision-making and reporting, providing training and support to colleagues as needed.
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Support the development, and continuous improvement of the charity’s CRM and grant management systems to ensure efficient and effective grant processing.
Experience we're after
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Previous line management experience and a proven track record of successfully leading a grants function in a previous role.
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Experience in grant-making, funding management, or a related role within the charity sector.
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Strong understanding of youth sector challenges and the role of funding in strengthening organisations.
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Excellent project management and organisational skills, with the ability to manage multiple grants simultaneously.
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Analytical skills to assess funding applications and evaluate impact.
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Strong relationship management and communication skills, both verbal and written, with experience working with charities and funders.
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Financially numerate with the ability to set and manage budgets.
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Knowledge of funding compliance, financial reporting, GDPR and charity governance
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Proactive, collaborative and solution focused.
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Commitment to equity, diversity, and inclusion in grant-making practices.
Who we are
UK Youth is a leading charity that exists to ensure all young people are equipped to thrive and empowered to contribute at every stage of their lives. We work with others to ensure that the youth sector is strengthened, supported, and that provision is youth-led, evidence-informed and delivers high-quality outcomes.
UK Youth plays a unique role in addressing; the lack of investment in the youth sector, the lack of cross sector understanding in how youth work makes a difference and the limited opportunities to embed effective solutions. These factors lead to mass inequality of access to youth services for young people. To find more about us and how we make an impact, please visit UK Youth Website.
Why work at UK Youth?
We are a value-based, passionate and committed organisation offering a friendly working environment with lots of opportunities for professional development and socialising (even for those working remotely!) from lunch and learn sessions, staff quizzes to virtual coffee meet ups.
UK Youth prides itself on being an Equal Opportunity employer and we would particularly welcome applications for this role from those who identify under one of the protected characteristics under the Equality Act 2010.
We value the differences that a diverse workforce brings and are committed to inclusivity, and to employing and supporting a diverse workforce. Our selection procedures ensure that people are treated on the basis of their relevant merits, experience, skills and abilities and that no individual receives more or less favourable treatment.
We welcome applications from groups currently under-represented in our organisation including BIPOC, LGBTQ+ and persons with disabilities. We are also currently underrepresented by men, and so are seeking applications from different backgrounds, cultures, age, experience and identity to bring a wide range of experience, ideas, views and insights to UK Youth.
What we can offer you
We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:
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Flexible/Agile Working
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27 days annual leave plus bank holidays (pro rata for part time employees)
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Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity
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Other training available in support of your personal and professional development
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Pension scheme (currently UK Youth match employee contributions up to 5%)
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Membership of our life insurance scheme which would pay-out up to 4 times your salary
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Employee Assistance Programme to support employees both professionally and personally
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20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.
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IT equipment provided for the duration of contract
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CycleScheme and TechScheme
How to apply
If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.
Closing date: Monday 12th May at 11:59PM (midnight)
Provisional Interview Date: Friday 23rd May
As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference.
UK Youth is a leading charity with a vision that all young people are equipped to thrive and empowered to contribute at every stage of their lives.

The client requests no contact from agencies or media sales.
We are looking for an experienced senior fundraiser who has demonstrable success in generating income through a range of income streams and prides themselves on compelling, engaging written communications for a range of audiences. Recently kicking off our new ‘Creating Positive Change Together’ strategy, coproduced by over 130 staff, volunteers, clients and partner, Groundswell has ambitious plans and a compelling model which in its simplest form promotes healthier lives and a better future for anyone who has experienced homelessness.
The post-holder will have the opportunity to develop Groundswell’s next fundraising strategy, working closely with the Senior Leadership Team (SLT), and particularly Finance & Fundraising Director who can bring a wealth of knowledge and insight from recent external and internal reviews of Groundswell’s fundraising portfolio. You will be a champion for the joined up working of fundraising and communications, with the ability to line manage a team and lead strategic plans to engage a range of current and potential donors (individuals, trusts, corporates) to diversify Groundswell’s income and ultimately help Groundswell continue to create positive change in the lives of people, services and systems on their mission to tackle homeless health inequalities.
You will put relationships and effective communications at the core of your work; ensuring both those who give (or have the potential to give), alongside crucial internal stakeholders are energised and involved in Groundswell’s mission. You will pride yourself in collaborative working to ensure the most successful chance of securing income, whilst being a self-starter who can manage their own workload effectively.
The client requests no contact from agencies or media sales.
Do you want to be part of the team in a charity that has a 135-year history of combating the challenges arising from deprivation and social exclusion in East London?
Our mission at St. Hilda’s East is to equip our service users with the resilience to navigate modern life. We welcome everyone into our spaces and work together to deliver engaging activities, promote social contact and ultimately enrich lives.
Located in Tower Hamlets, we welcome people of all ages to our large, friendly community centre in Shoreditch where we offer a wide range of activities promoting wellbeing and social connections. Our services include sensory play for Under-5’s, youth programmes, wellbeing activities for those experiencing mental health issues, bilingual advice, and activities to reduce social isolation and enhance physical and mental wellbeing for older people. We also run a day centre in Shadwell, where we care for elders from the Bangladeshi and other communities.
We employ over 40 staff and engage about 65 volunteers each year. In a recent survey of our staff, more than three-quarters reported St Hilda's as a great place to work, and this role will help embed best practice relating to employment and volunteering to ensure we can build upon this positivity. The postholder will work closely with our Senior Leadership Team and the Board, including a Trustee who has several decades experience as a HR manager and consultant. The role would highly suit someone in the early stages of their career in HR wishing to expand upon their experience or, alternatively, someone with a career in HR behind them, looking for a change of scene and to get involved in a mission driven charity.
The postholder will provide support and guidance on HR matters to all staff and managers, helping to foster a positive and inclusive workplace culture. Our newly refreshed strategic priorities include a commitment to increasing volunteer participation within the charity’s work, and the postholder will play a key role in implementing this priority by improving our procedures and enhancing our capacity.
This job is for you, if you:
- Have at least 2 years’ experience in HR administration and practice, ideally within the charity sector.
- A good working knowledge of employment legislation and best practice in people management.
- The ability and passion to drive forward an agenda around staff and volunteer engagement and wellbeing.
- Ability to write organisational policies.
- Demonstrable knowledge of best practice around volunteer management, or the ability to learn quickly.
Benefits include flexible working arrangements including the option to split your time approximately half-and-half between the office and home, 25 days annual leave, and access to an Employee Assistance Programme.
Closing date for applications: Monday 28th April at 23:59
Interviews will be held in the week commencing 5th May.
St Hilda's is committed to racial justice and wider inclusion and diversity. We are working towards a goal where our team fully reflects the diversity and difference in lived experiences of our local community.
To apply, please upload your CV and cover letter by clicking on the "Quick Apply" button. Your cover letter should be no more than 1500 words and explain how you meet each of the criteria in the Person Specification. Don’t forget to provide examples to evidence your experience and abilities.
St Hilda’s East delivers a wide range of engaging activities for local communities in Tower Hamlets to promote wellbeing and social connection.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Financial Controller (Ark and Ventures)
Reports to: Finance Director for Ark and Ventures
Location: Currently operating hybrid working in our West London Office
Contract: Permanent
Pattern: Full Time (standard hours 9am – 5.30pm)
Closing date: 05/05/2025
1st stage interviews: w/c 05/05/2025 (virtual)
2nd stage interviews: w/c 12/05/2025 (in person)
Salary: £60,000 to £75,000 (depending on experience)
About the role:
This is a vital and high-profile role for us and requires a person with strong technical skills and the power of independent thought; meticulous organisational skills and attention to detail; and drive to constantly develop new and improved ways of working. The successful candidate will be a qualified and committed accountant, ready to lead financial control for Ark’s central Finance team.
The Financial Controller will be mainly responsible for ensuring the highest standards of financial control are met across Ark, its subsidiaries and the various external ventures Ark supports. Within this, the role will be responsible for the processing and reporting of financial accounting data for Ark and its related entities, day-to-day cash flow management and compliant statutory returns (including VAT).
The Financial Controller for Ark and Ventures will report into Finance Director for Ark and Ventures. This role is currently operating hybrid working in our West London Office on a permanent basis working full time.
First-round interviews will take place virtually w/c Monday 5th May and second-round interviews will take place in person w/c Monday 12th May.
Key Responsibilities:
- Staff management including training and regular appraisals. The team currently consists of two Finance Officers. Also supporting two business partners.
- Provide up-to-date financial information and technical advice to Ark management and the Venture teams, including cash management.
- Lead the year-end process, including creation of annual accounts for Ark and its related entities (excluding Ark Schools) and overseeing the audits.
- First review of monthly management accounts.
- Take responsibility for the year-end audit and preparation/supervision of draft statutory accounts for the Group and 5 subsidiary entities in accordance with Charities SORP, Companies Act and UK GAAP. Liaise with auditors and ensure timetable and deadlines are met
- Management and oversight of the month-end process to ensure timely period close, including approval of all manual journals posted to the accounting system.
- Review and approval of balance sheets control account reconciliations, including bank reconciliation, petty cash, purchase ledger, staff loans, credit card, and Payroll accounts.
- Responsible for the day-to-day management of the Group’s cash flow and Treasury and preparation of performance reports for the Ark Management Team and Finance and Risk Committee.
- Set-up and maintenance of PS Financials (accounting system) and Concur (invoice and expense system), including maintaining workflows in accordance with the Scheme of Delegation.
- Relationship owner for Lloyds (banker), including set-up of Commercial Banking Online and credit cards in accordance with the Scheme of Delegation. Responsible for maintaining all bank accounts and mandates.
- Responsibility for writing and maintaining finance policies and processes, including the financial Scheme of Delegation, and ensuring these are freely available to all relevant staff.
- Accounts Payable Lead ensuring all suppliers are paid on time. Responsible for processing weekly BACs runs and authorisations in line with the Scheme of Delegation.
- Manage insurance provision for the Ark Group.
Key Requirements:
- Right to work in the UK.
- Professional Accounting Qualification (at least 3-years post-qualification).
- Educated to degree level or equivalent.
- A record of Continuing Professional Development activities.
- Audit experience.
- Hands on experience of producing statutory accounts.
- Experience of VAT, including international and/or construction industry scheme reverse charge, ideally in a charity context.
- Advanced level IT skills and ability to make effective use of standard software packages, e.g., Microsoft Words, Excel, PowerPoint and Outlook.
- Staff management.
- Knowledge of the latest Charities SORP and Companies Act.
- Understanding and/or experience of working across a Group structure with a variety of business activities.
- Exceptional written and oral communication skills, influencing and relationship building skills at multiple levels.
- Self-motivated with excellent time-management skills and the ability to plan, manage and prioritise a varied workload, and to take responsibility for issues through to resolution.
- High attention to detail, proactive, confident, independent thinker and an enthusiastic ‘can do’ attitude.
- Ability to effectively present financial information at the appropriate level.
- Ability to challenge and influence assertively and cooperatively.
Benefits:
- Our hybrid working model aims to offer the best of both worlds, striking the right balance between in-person collaboration and remote working. You will work a minimum of two days per week in our state-of-the-art office in West London allowing you to connect with colleagues, with the flexibility to work remotely, or in the office over the remaining days
- In addition to our current hybrid working arrangements, employees can request to work fully remotely for up to 10 working days a year, whether this be in the UK or abroad
- Our flexitime policy allows you to work your hours around our core hours of 10.00 - 16.00, helping you prioritise your work-life balance and personal commitments
- 27 days annual leave plus bank holidays, rising with each year of service up to 30 days after 3-years’ service. This entitlement is pro rata for part time employees. This entitlement excludes bank holidays
- Full office closure between Christmas and New Year
- As an Ark employee, you will have the opportunity to be part of the TPT (The Pension Trust) scheme, our workplace pension scheme where we make an 11% contribution; you are not required to contribute towards this scheme unless you choose to
- Access to high-quality professional learning throughout your career, offering both face-to-face sessions and a bespoke online learning platform
- Access to Ark Rewards scheme offering savings from over 3,000 major retailers, interest-free loans available for season tickets or a bike, gym discounts offering up to 40% off your local gym and free eye tests.
About Us:
Ark is an education charity that exists to make sure that all children, regardless of their background, have access to a great education and real choices in life. Our network of 39 schools reaches traditionally underserved communities in Birmingham, Hastings, London and Portsmouth. We educate 30,000 pupils and have nearly 3,000 teaching staff across our network. We also incubate and scale innovative ventures, which we roll out beyond our network of schools for the benefit of teachers, pupils and the education system as a whole. Current Ventures include Ark Curriculum Plus, which equips teachers with the subject expertise needed to ensure students succeed, and Ark Start, a growing chain of nurseries offering affordable, high-quality early years education.
Recently, Ark moved to new offices at EdCity – a unique not-for-profit development in West London, in partnership with Hammersmith & Fulham council. EdCity is designed to bring mission-aligned organisations together to focus on improving the lives of children, especially through education. It offers leased offices, a range of venues for training and events, and an innovation hub for the education sector to connect, collaborate and learn together.
Diversity and Inclusion:
We aim to build a diverse and inclusive organisation where everyone – staff and students – can do their best work and achieve their full potential. We want to reflect and represent diverse perspectives across our organisation because we know that doing so will make us stronger and more effective. To know more about Ark’s diversity and inclusion commitments, please click on this link.
Safeguarding statement:
Ark is committed to safeguarding and promoting the welfare of children and young people in its academies. In order to meet this responsibility, its academies follow a rigorous selection process to discourage and screen out unsuitable applicants.
Ark requires all employees to undertake an enhanced DBS check. You are required, before appointment, to disclose any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975. Non-disclosure may lead to termination of employment. However, disclosure of a criminal background will not necessarily debar you from employment - this will depend upon the nature of the offence(s) and when they occurred. To read more about Ark’s safer recruitment process, please click this link.
Please note we will be reviewing applications on an on-going basis and this role may close earlier than advertised depending on the level of response. We strongly encourage to submit your application at your earliest convenience.
Ark works to make sure that all children, regardless of their background, have access to a great education and real choices in life.

The client requests no contact from agencies or media sales.
We are seeking a full-time Primary Science Mentor to join our team of experts. Through your knowledge of and passion for primary science education, you will inspire transformational change in schools.
You'll be home based and able to support schools in one of the following regions: East Midlands, North East England, North West England or South Wales Valleys.
About the Primary Science Teaching Trust (PSTT)
PSTT is a registered charity with a clear vision – we want to see excellent teaching of science in every primary classroom in the UK. We believe it is vital that children are engaged and inspired by science from an early age. We want to draw on their natural curiosity to help them explore, understand and ask questions about the world around them.
We’ve built a Primary Science Teacher College of over 200 outstanding teachers; each helping to shape and influence science teaching across the UK. We produce great resources that improve how science is taught and planned. We organise engaging professional learning events for teachers, and work with partner organisations to further enhance how science is taught. Our 2023-28 strategy is building on these strengths to reach more teachers across a more diverse range of schools.
We’re dedicating our most intensive efforts to areas of the UK requiring most development in primary science. Our Priority Areas initiative is being piloted in 30 schools, and in September 2025 we plan to launch this programme in a further 30 schools. Our Regional Mentors have worked with more than 3,000 schools across England, with exceptionally positive feedback.
Job summary
There are two parts to the Primary Science Mentor role. The majority of the role will focus on strengthening primary science teaching and leadership by leading our second Priority Areas initiative. Through their knowledge of and passion for primary science education, the successful candidate will inspire transformational change in schools taking part in this project. They will build close working relationships with participating schools and create a vibrant and exciting learning community based on mutual support and the sharing of expertise.
The remaining hours in the role will be as a Regional Mentor: joining PSTT’s growing team of primary science experts who provide bespoke support directly to individual schools, multi-academy trusts and other school groupings and organisations. This includes developing and delivering training in a variety of contexts, including online; working individually with Science Leaders; being a leading voice, expert and advocate for primary science (both regionally and nationally); and creating partnerships with other organisations that support science within the region.
A crucial part of the role is to ensure collection of appropriate data for both Priority Areas and Regional Mentor activities, so that we can evaluate our work against intended outcomes.
Key facts about this role
Salary
PSTT band E(ii): starting salary £49,149. A cost-of-living increase will be applied on 1 September 2025; amount TBC.
Pension and benefits
Employer pension scheme, sick pay and maternity/paternity/adoption pay as detailed in our pay and reward scheme
Location
Home based in either the East Midlands, North East England, North West England or the South Wales Valleys.
Travel
The job requires extensive travel to schools within the Primary Science Mentor’s working region, and sometimes beyond that region (including occasional meetings at PSTT’s Bristol office). Expenses will be reimbursed.
Line manager
Director of Regional Programme
Start date
1 September 2025. Potential for some work prior to 1 September to support with identification and recruitment of schools (to be discussed at interview).
Contractual basis
2 years
Hours
35 hours per week (full time), usually worked between Monday-Friday. You may occasionally be required to work during evenings and weekends.
Annual leave
28 days (of which 3 must be taken during the Christmas closure period) plus public holidays
Our vision is to see excellent teaching of science in every primary classroom in the UK.
The client requests no contact from agencies or media sales.
Following a successful 12-year tenure by the current Chief Executive Officer, South Yorkshire Eating Disorders Association (SYEDA) is seeking a new leader to guide the organisation into its next exciting chapter.
Rooted in lived experience and developed over three decades, SYEDA is a leading regional charity offering support to individuals affected by eating disorders, along with their carers and the professionals who support them. The organisation has recently secured a major five-year contract, along with additional grant funding, to expand both its clinical services and early intervention work, including innovative programmes in schools and community settings.
This opportunity calls for a forward-thinking, emotionally intelligent, and strategic leader with the vision and capability to build on a strong foundation—enhancing reach, influence, and impact across the region.
As CEO, you will:
- Lead SYEDA’s strategy and vision, working closely with a committed Board and team
- Oversee the delivery of clinical and preventative services, ensuring high standards of care, access and innovation
- Support and develop the staff team (~20 people), embedding a culture of inclusion, learning, and wellbeing
- Drive income generation and ensure financial sustainability
- Represent SYEDA regionally and nationally.
About you:
You’re an experienced senior leader with proven experience in people management, strategy, and operational delivery. You understand the importance of good governance and inclusive leadership. Ideally, you’ve worked in or alongside the NHS or charity sector, and you bring passion for health/social care, EDI, and recovery.
Why join SYEDA?
· To become part of a specialist charity with a growing national profile, a financially stable, and with ambitious plans for future growth.
· To join and promote a warm, collaborative culture with a strong commitment strong commitment to incorporating lived experience at all levels of the organisation.
· For an opportunity to shape support for some of the most underrepresented individuals in the mental health field today.
The client requests no contact from agencies or media sales.
Chief Finance Officer
We are seeking a Chief Finance Officer who will manage the Cathedral Finance team and contribute to leadership across the organisation.
In addition, you will play a leading role in developing and delivering the Cathedral’s financial strategy at what is a genuinely exciting time of transformation and opportunity for the Cathedral as it celebrates its 950th anniversary.
If you’re motivated by purpose, ready to roll up your sleeves, and excited by the idea of working somewhere with deep roots and bold ambitions, we would be delighted to hear from you.
Position: Chief Finance Officer
Location: Chichester/Hybrid
Hours: Part-time (17.5 – 21 hours per week)
Salary: £65,000 pro rata
Contract: Permanent
Benefits: Pension contribution, pro rata of 34 days’ leave including bank holidays, Employee Assistance Programme, free onsite parking, and flexible working opportunities
Closing Date: 9.00am on Tuesday 13 May 2025
Interview date: Chichester on Thursday 22 May 2025
The Role
This is a rare opportunity to help shape the future of a remarkable place. You will be working in partnership with colleagues across the Cathedral — from estates and music to retail, fundraising and visitor experience — helping to protect heritage while building a resilient future.
Reporting to the Chief Operating Officer, you will manage the Cathedral finance team and be an effective member of the Senior Management Group with the COO and senior clergy. You will be accountable for ensuring that there is an effective finance function in addition to contributing to leadership across the organisation.
A copy of the job description is available once you click to apply.
About You
A qualified accountant (ACA, ACCA, CIMA, CIPFA) or someone with relevant experience in a senior financial leadership role, ideally in a charity, heritage, or not-for-profit sector, you will have:
• Strong commercial awareness and experience in income generation.
• Proven ability to manage budgets, forecasting, and financial planning.
• Strong communication and stakeholder management skills.
• Experience working within the Church of England or a heritage organisation.
• Understanding of charity finance regulations.
• Ability to make informed decisions about investments to support the organisation's sustainability.
About the Organisation
The Cathedral is a living, working place of worship that has been at the centre of life in Chichester for over nine centuries. It is the Mother Church of the Diocese, which covers East and West Sussex and it is also a visitor attraction, a venue for music and the arts and an all-round hub for the community welcoming over 350,000 visitors each year. Staff do not have to be Christian, but you should understand the Christian mission.
You may also have experience in areas such as CFO, Chief Finance Officer, COO, Director of Finance, Finance Manager, Financial Controller, Director of Corporate Services, Corporate Services Director, Head of Finance, Head of Resources. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Variety, the Children's Charity, seeks an experienced Corporate Partnerships Manager to develop and deliver our corporate partnerships portfolio and secure new, high-value partnerships – could it be you?Our corporate supporters are key to achieving our mission to fund life-changing practical support to disabled and disadvantaged children and young people across the UK. You will be joining the charity at a very exciting time as we launch a three-year strategy to drive ambitious growth and develop sector-leading partnerships.
Based in our head office in London, you will play a key role in our fundraising team, working alongside the CEO and Director of Fundraising and Communications to develop corporate leads from our high-profile events and supporters, grow our existing partnerships and drive corporate engagement to achieve our goals.
In the UK, there are more than 1.3 million disabled children and nearly four million children living in poverty. Variety exists to improve their lives. We believe every child has a right to live their best life and reach their full potential, whoever they are. We fund and deliver life-changing programmes that enhance their quality of life and give children and young people across the UK a better future.
Over the past 75 years we have supported over one million children by funding almost 6,000 Sunshine Coaches, almost the same number of wheelchairs, and giving thousands of grants to individual children, schools, youth clubs and other organisations for specialist equipment. Variety is also involved with a number of capital projects which transform the facilities of hospitals and SEN schools. In addition, each year tens of thousands of children take part in day trips, special events and educational activities as part of our Variety Great Days Out programme and every single day we are improving more young lives. We do it with practical, tangible help. Help that makes a real and immediate difference.
We’re not content to rest on our laurels – we have recently completed a leadership transition that will provide the strategic and operational foundation for the charity to be more effective than ever. We plan to double our income in the next three years and grow our support for children and young people across the UK.
Here are some of key responsibilities of the role although a full brief and job description is available on request:
● Account management of a portfolio of corporate partnerships, delivering first class stewardship to meet income targets and agreed KPI’s, increasing engagement to deliver maximum potential for Variety
●Management of the new business pipeline and new business approaches, developing leads and identifying prospects, engaging them with our work to grow the partnerships portfolio
●Create comprehensive partnership delivery plans including fundraising, communications, finance, impact reporting with partnership key messaging
● Write and deliver bespoke propositions, proposals and pitches for new business development meeting agreed KPI’s
In return we are looking for someone that has the following attributes and experience:
• Experience of managing multiple, large corporate partnerships
• Experience of managing a variety of different types of partnerships (e.g. employee fundraising, transactional, programme focussed partnerships, corporate foundations, etc)
• Experience of new business development and securing new partnerships
• Experience of account management set-up and partnership agreements
• Good organisational and planning skills
• Enthusiastic, energetic, self-motivated
• An understanding of the fundraising marketplace and partnership trends
HOW TO APPLY
Please submit your CV with a covering letter explaining why you’d make a great candidate for this role.
Applications will close on 30th April 2025 at 5pm with interviews taking place week commencing 5th May 2025. Please let us know if you have any accessibility requirements or need any adjustments for the interview
MAIN BENEFITS, TERMS AND CONDITIONS
- 25 days holiday (we also normally give between Christmas and New Year off, but this is not contractual).
- In addition, after one year's continuous service, there will be an extra 2 days annual holiday for every complete year of service, up to a maximum of five days' extra holiday.
- Employer pension contributions of 7%,
- Life Assurance 4x annual salary
- Medicash cover
- Company sick pay scheme
- Hybrid working - 3 days in the office, 1/2 days working from home
EQUALITY DIVERSITY AND INCLUSION
Inclusion is one of our key values and it is our ambition to recruit great people from diverse communities.
We welcome and encourage applications from suitably qualified candidates regardless of age, disability, sex, gender reassignment/identity, sexual orientation, pregnancy/maternity and or marriage/civil partnership status, race, religion or belief.
Please let us know if you have any access requirements which we might need to consider in relation to the selection process.
The client requests no contact from agencies or media sales.
Parkinson’s UK is a dedicated charity focused on making a significant impact on the lives of people affected by Parkinson’s. Through our comprehensive research, support services, and advocacy, we strive to improve the quality of life for individuals living with Parkinson’s and their families. Our Major Gifts Department plays a pivotal role in ensuring we have the resources to continue our vital work.
About the role:
We are seeking a passionate and experienced Senior Trusts Officer to join our dynamic team. In this role, you will be instrumental in fostering relationships with trust funders, crafting compelling proposals and reports, and uncovering new opportunities to support our mission. Your efforts will directly contribute to maximising lifetime support for our charity from key stakeholders.
What you’ll do:
- Develop and maintain strong relationships with a portfolio of trust funders, enhancing their engagement with our cause
- Generate high-quality proposals and reports for high and mid-value funders, securing significant gifts and expanding the long-term value of your portfolio
- Lead innovative strategies to work with the Parkinson’s community, improving our fundraising approaches.
- Spearhead the trust donor experience strategies, including creating bespoke content and organising targeted events.
- Implement a new mid-value trust fundraising strategy in collaboration with your fellow senior officer.
What you’ll bring:
- Proven experience of leading successful five figure fundraising from major trusts and foundations.
- Demonstrable expertise in the requirements of trusts fundraising, e.g. bid-writing, budgeting, activity and outcomes reporting
- Understanding of the needs of the Parkinson’s community and strong interpersonal and diplomacy skills.
- Strong team-working ability including to lead internal project teams towards clear goals.
- Experience of operating collaboratively and productively in a digital workplace, including using a fundraising database and online funding research tools. .
- Ability to analyse, organise and present written and numerical reporting data, with excellent writing skills.
Why Join Us?
This is an incredible opportunity to make a tangible difference in the lives of those affected by Parkinson’s. You will be part of a supportive team, working towards a common goal in a rewarding environment. This is an exciting time for Parkinson’s UK and we would love you to join us!
Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.
Interviews for this role will be held in person on Tuesday 20 May at our London Office.
We are committed to working with the principles of fairness and equality. All of our applications are anonymous until the interview stage, and we welcome applications from people from all sections of the community, irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We actively encourage people with Parkinson's to apply.
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
We exist to make every day better, for everybody living with Parkinson’s. Right now.

Introduction
The National House Project (NHP) supports Local Authorities to work with young people to give them the knowledge, skills and confidence to live connected and fulfilling lives. By developing a community of support, completing the House Project Programme and being able to make their house a home young people can look forward to a positive future.
This is an exciting time to join NHP and we are seeking a skilled and experienced professional who can support our vision to ensure that young people leaving care live connected and fulfilling lives.
About the role
Whilst the House Project approach sets out a clear pathway for young people to move into a house that becomes their home, being in the House Project is so much more than an offer of accommodation.
Staff working in the projects are trained in relational and trauma informed approaches. They use a psychologically informed practice framework to work with young people in both groupwork and individual settings and this work is supported by social pedagogical approaches. Working with young people in a groupwork setting and offering individual direct support enables the development of relationships and shared experiences which allows young people to be involved in the running of their LHP and central to the decisions that are made about them.
NHP provides a framework and not a model and whilst LHPs must keep to the fidelity of the approach, local environments and the young people themselves will determine how projects proceed. This is where you will come in as a practice lead. With knowledge of child development, attachment styles, trauma informed care, the care system and the House Project approach you will support staff in LHPs to work in ways to develop practice that puts young people at the heart of the decision-making process and supports the local ‘system’ to improve how young people leave care.
As a Practice Lead you will have responsibility for a number of LHPs and will:
- Ensure that LHPs have young people at the heart of the decision-making process and that practice is evidence based and trauma informed
- Ensure that LHPs adhere to the fidelity of the approach whilst flexing to accommodate local arrangements
- Manage risk and deal with trauma at an individual, organisational and systemic level, turning these challenges into opportunities for change with improved outcomes for the young people.
- Work with the Care Leavers National Movement as well as the core team to ensure that young people continue to drive their own LHP and develop practice at both a local and national level
This is a rare and exciting opportunity for someone with a commitment to making a difference to the lives of young people through imaginative new models of social care and therapy and the scaling of the approach to make a difference to policy, practice and outcomes for young people at a national level.
You will have primary responsibility for supporting LHPs in The North.
For detailed information see full Job Description and Person Specification attached.
You will be responsible to the Deputy Director NHP and will deputise for them when required.
You will be based at the NHP office in Crewe for a minimum of 2 days per week, but you will be expected to travel to LHP and attend meetings across the country on a regular basis.
Benefits include:
- 31 days annual leave plus bank holidays
- 10% pension contribution
- Salary sacrifice options
- Hybrid working
- Professional development opportunities
Safeguarding Statement: NHP is committed to protecting the well-being of young people. All staff must adhere to our safeguarding policies.
Recruitment Agencies: We do not accept unsolicited CVs from agencies.
General Requirements: Right to work in the UK, two professional references, and a DBS check.
Find out more:
If you’re excited by the opportunity to build something transformative, we’d love to hear from you -
You are invited to join the online briefing on Friday 16 May 2025 2pm
Please register in advance for this meeting: https://us06web.zoom.us/meeting/register/JES0vut8RUW5NlM9Tfbi4w
After registering, you will receive a confirmation email containing information about joining the meeting.
How to Apply
- Submit your CV and cover letter via Charity Job detailing what skills, knowledge and experiences make you the best candidate for the role by 23 May 2025. Apply Now.
We welcome applications from all backgrounds. If you require adjustments during the process, let us know.
Interviews are due to take place on Friday 6 June.
The client requests no contact from agencies or media sales.
Governance and Business Administrator
Salary: (Banding Level 2) £27,185
Contract type: Permanent
Working hours: Full time (Part time hours could be considered)
Location: Taunton, Somerset with Opportunity for hybrid working
Somerset Wildlife Trust requires a talented Administrator to join the busy People, Culture & Resources Team.
This is a key post within the Trust communicating with key stakeholders and Teams. This is a fantastic opportunity for career development, joining a team of passionate people committed to working together to achieve more for nature in the beautiful county of Somerset.
The role will provide effective governance organising and facilitating Trust Council and committee meetings. Responsibilities will include scheduling meetings, preparing agendas, and taking minutes for board and committee meetings. The Governance and Business Administrator will be maintaining records, advising on governance procedures and liaising with stakeholders.
As Business Administrator within the People, Culture and Resources (PCR) Team, the role will provide office support, answering telephone calls, emails, handling correspondence and maintaining records. The role will develop and maintain relationships with Trustees, external contacts and other stakeholders. Also, the role will implement techniques and processes to enhance productivity and efficiency.
Responsibility 1: Lead on providing expertise on a comprehensive governance service
- Acting as secretary to the Trusts Council, sub committees and Sales Board.
- Providing logistical and administrative support to the CEO, Directors, Chair and Trustees.
- Supporting the chair to set dates of council meetings, produce Council agendas in liaison with the CEO, Chair & Committee Chairs and ensuring accurate minutes are taken, approved, and circulated in a timely manner.
- Working autonomously maintaining the governance archive for Council and overseeing full governance archive on SharePoint.
- Maintaining live files and records at Companies House.
- Acting as secretary to the Nominations Committee including maintaining the register of trustee and honorary officer terms of office and managing the process of nominating, recruiting and inducting Trustees.
- Assisting with the production of high-quality papers and presentation materials and developing solutions to complex issues.
- Fixing dates, orchestrate agendas, papers and minutes for Council meetings and carry out chasing actions as required using your excellent communication and negotiation skills.
- Organising and facilitating Trustee inductions.
- Regular and structured reviewing of governance documents, policies, processes, and terms of reference, keeping abreast of developments in governance legislation & best practice.
- Maintaining and updating the SWT Governance Handbook and ensuring legal compliance.
Responsibility 2: Provide a comprehensive administrative and clerical support to the People, Culture and Resources Team to support the smooth running of the office.
- Overseeing the PCR team administrative support functions.
- Handling communications: Greeting clients, answering incoming calls, replying to emails and dealing with both incoming and outgoing post.
- Organising schedules: Scheduling meetings, appointments and events, and organising any necessary materials for them.
- Maintaining office equipment: Operating and maintaining equipment such as photocopier and franking machine.
- Supporting staff: providing administrative support to colleagues with occasional administrative work on PCR projects.
- Keeping track of inventory and ordering office supplies such as first aid equipment, coffee and tea and other items.
- Using spreadsheets for budget evidencing and monitoring purposes – (credit card transactions & Amazon purchasing).
Responsibility 3: Utilising your strong commitment to customer service, provide a first-class customer service for the organisation and its stakeholders, ensuring that every customer is completely satisfied with their customer experience
- Ensuring that all telephone, face to face and written enquiries are responded to promptly and dealt with in an efficient manner.
- Answering customer queries, responding to questions from incoming correspondence.
- Resolving complaints by liaising with relevant teams to ensure customer satisfaction and ensure regular contact with both internal colleagues and external stakeholders.
- Keeping accurate records of customer interactions including a complaints log.
- Providing information to stakeholders to answer questions and queries.
- Escalating issues referring any complex issues to Heads or Team managers when necessary.
We offer fantastic benefits of working for the Somerset Wildlife Trust including:
- 7% employer pension contribution
- Life insurance
- Flexible and agile working
- Wellbeing support – Employee Assistance Program
- Diversity networks through RSWT/TWT
- Paid volunteer days
- Continuous Professional Development opportunities
- 33 days of holiday (25 + bank holidays)
- Staff social calendar and events
The opportunity to make a real and positive difference to nature, communities, and the climate
Closing date: Monday 12 May 2025
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Somerset Wildlife Trust have an Equality, Diversity and Inclusion Plan and are committed to continuing to improve the equality, diversity and inclusion of every aspect of our work; we know we need to engage with everyone to live our values and achieve our goals. We welcome applications from everyone and are happy to discuss any accommodations or arrangements that would make the recruitment process better for you, and the working environment should you be employed.
No agencies please.