Director of communications jobs

Family Holiday Charity - CEO

Making memories happen

The Family Holiday Charity helps families get time away together, often for the first time ever.

We're here for children who've never seen the sea. For teenagers who can't remember when they last saw mum smile. For parents and carers having to juggle paying bills and dealing with some of life's toughest challenges. We're here for young carers, grandparent carers. For families facing illness, isolation, or bereavement.

Holidays offer new possibilities. Time spent together, even a day away, helps to build relationships, confidence and hope for the future.

About Family Holiday Charity

Our vision is to transform lives with the anticipation, enjoyment and memory of a holiday. Our mission is to give families the chance to enjoy time away together to explore, have new experiences, to meet new people and to have fun!

Family Holiday Charity is a £1 million income charity, providing nearly 400 life-changing holidays each year. However, our ambitions go far beyond this. We are at an exciting stage in our development and have taken steps to build a sustainable future.

About the role

We are seeking an experienced CEO to lead us into the next phase of growth, driving our mission forward with vision and passion. Working with the Board of Trustees and the Senior Leadership Team, we're looking for someone to provide strategic leadership, ensure financial sustainability and to oversee the charity's operations whilst preparing us for our next phase of development.

Key responsibilities

• Provide vision and leadership for the charity
• Support the charity's fundraising strategy, securing funding through grants, donations, and partnerships
• Act as the public face of the charity, advocating for its cause and engaging with stakeholders
• Foster partnerships with other charities, businesses, and community organisations
• Have overall responsibility for the financial management of the charity
• Assist the board with its decision making and strategic direction for the charity's long-term sustainability

Who We're Looking For:
You'll be an inspirational and tenacious leader who combines strategic vision with hands-on implementation. Resilient and adaptable, you'll thrive in a dynamic environment and be able to demonstrate perseverance and flexibility. You'll be a strong communicator and relationship builder, persuasive and articulate. Commercially and financially literate, you'll have a compassionate and values-led approach to leadership. Ideally, you'll have experience in fundraising, specifically developing corporate partnerships.

Skills and Experience:

• Experience of leading and managing multidisciplinary teams at CEO or similar level
• Strategic thinker and problem solver
• Delivery and execution of strategic plans
• Experience of working effectively with a Board of Trustees
• Proven experience in budget setting and financial management, reporting to funders and Trustees
• Understanding of Charity law and regulations, governance requirements, and reporting standards

Terms and Benefits:

• Full-time, permanent role, based in Bermondsey with hybrid working possible
• Occasional weekend and out of hours working is required.
• Open to flexible working arrangements - let us know what you're thinking, and we can discuss
• Salary: Hybrid from £73,017 - £80,703
• Pension: 5% employer pension contribution
• Holidays: 25 days annual leave plus bank holidays.
• 3 days extra between Christmas and New Year for office closure/headspace.

Timeline:

A Q&A webinar session will be hosted by Family Holiday Charity at 6pm on Tuesday 13th May where they will share further insights and answer any additional questions you may have. Please register your interest in attending this webinar with your consultant to receive joining instructions.

Application deadline: 5pm on 30th May

First interviews: w/c 16th June

Second interviews: w/c 23rd June

How to Apply:
Charity People Ltd is acting as a recruitment agency advisor to Family Holiday Charity on this appointment. Interested candidates are invited to submit a CV and request a candidate pack. If you have further questions prior to applying, please contact Philippa Randle at Charity People

We want you to have every opportunity to demonstrate your skills, ability, and potential; please contact us if you require any assistance or adjustment so we can help make the application process work for you.

Charity People actively promotes equality, diversity, and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities with which we work.

Location: Head office in Victoria typically 1-2 days per week, remaining working from home
Flexible working: this role is based in Victoria with typical working hours of 9-5pm. Hybrid working is available in this position. Flexible working requests are available from day one. We would also consider applications from part time applicants working 4-4.5 days per week.
Salary: £80,000
 
We also offer:
 

• 25 days annual leave (plus bank holidays) and a discretionary Christmas closure
• Benefits platform with discounts on retail, dining and days out
• Salary sacrifice schemes for gym, bicycles and nursery/childcare
• Access to a free Employee Assistance Scheme to support you inside and outside of work
• Enhanced maternity and paternity pay

 
Role & Responsibilities
 
Our COO is a pivotal role – a similar role has not existed within our organisation for five years, during which time our income has increased from £4.5 million to over £6 million and rising. This role provides a fantastic opportunity for someone who enjoys making a role their own, finds great fulfilment in supporting others to achieve their best, and enjoys seeing positive changes in action.
 
As our COO, you’ll be a member of the Trust’s Senior Leadership Team with day-to-day overall leadership responsibility for finance, people, organisational development, impact measurement and governance.

• Support the CEO in ensuring the Trust’s good governance, including planning and preparation for Board and subcommittee meetings, and broader Trustee engagement including recruitment and away days
• Working closely with the CEO and SLT, take ownership of the development and implementation of the Trust’s 5yr strategic business plan ensuring regular review of financial progress and high-quality reporting to the Board
• Lead on risk management, business continuity and crisis management including resilience planning and developing contingency procedures
• Lead, develop and manage the Central Services team including two direct reports: Head of Finance and Head of People & Organisational Development
• Act as the Trust’s Health and Safety lead by taking a proactive approach to oversight and monitoring of the Trust’s H&S management systems and processes

 
(Please see job description for full role profile)
 
Our ideal Chief Operating Officer

• Senior level experience in an organisation with responsibility for developing, implementing and reviewing financial and strategic business plans
• Strong strategic finance and financial forecasting experience including working knowledge of charity SORP accounting, VAT, Gift Aid and balance of restricted and unrestricted income
• Proven skill and confidence in building, working with and interpreting complex financial spreadsheets and data; including the ability to model different financial scenarios and communicate effectively both with qualified finance professionals and non-finance colleagues
• Experience of working collaboratively to set and monitor organisational budgets and income targets, ensuring that accountability is embedded throughout the organisation and supporting organisational growth
• Commercial acumen, including a track record in identifying, developing and supporting successful and sustainable commercial operations within an organisation
• Demonstrable experience of overseeing the collation, analysis and communication of data to produce internal and external evaluations and reports

Closing Date: 28th April at 10am

 

 

Interviews: Are scheduled to take place on 2nd May (first stage) and 9th May (second stage) and reasonable adjustments will be offered to all candidates including the choice to meet online or in-person.

Does this sound like you? We’d love to hear from you!
 
Our vision is a London alive with wildlife, with nature in everyone's neighbourhood. To achieve our goal of inspiring everyone to help restore London’s wildlife, we recognise that our team must better reflect and represent all of London’s diverse communities. Find out more about London Wildlife Trust’s commitment to Equality, Diversity, and Inclusion on our website.
 
We are also committed to ensuring that the safety and wellbeing of children, young people and adults at risk is at the heart of our engagement with people. Read about our commitment to safeguarding on our website.
 
Our COO is a pivotal role – a similar role has not existed within our organisation for five years, during which time our income has increased from £4.5 million to over £6 million and rising. This role provides a fantastic opportunity for someone who enjoys making a role their own, finds great fulfilment in supporting others to achieve their best, and enjoys seeing positive changes in action.
 
REF-220958

Care & Repair in Powys is a Community Benefit Society with charitable purposes.  We are seeking a Service Delivery Manager to join our small and friendly team.  The post holder will use their management and organisational experience and skills to ensure that the agency continues to deliver high quality, cost effective small, medium and large home adaptations enabling older and disabled people to remain at home in comfort and security.

The post holder will line manage the technical, practical services and administrative teams, ensuring that Health and Safety requirements are fully met.

The post is for 21 hours per week (0.6FTE), on a hybrid contract.  A minimum of 60% of hours is expected at the Newtown based office, with the remainder being available as home working.

Please refer to the job description and person specification requirements in your application.

Examples of our work can be viewed here:

https://youtu.be/CNauWJzbSbg

https://youtu.be/qNCFgK_qoTc

https://youtu.be/yQ3_QfoN0lE

Care & Repair in Powys is a subsidiary of the Barcud Group.

This is a newly created role which is being introduced to support the centralisation and future growth of the Marlow Education Trust . This hands-on role will be responsible for preparation of monthly management accounts, ensuring all transactions and month-end processes are carried out, preparation of balance sheet, capital projects and fixed assets reconciliations , line management of finance officers and assistants, as well as  oversight of accounts payable, accounts receivable and VAT returns. You will be involved in cash flow forecasting, treasury/banking processes, budgeting/forecasting process, monthly reporting, variance analysis and more. You will support the CFO, and work closely with all schools’ leadership teams and Headteachers.

The successful candidate will have previous financial experience ideally in a school environment and a recognised accounting qualification,, and will be flexible and able to  demonstrate an ability to adapt to a changing environment. You will be professional in your approach to all aspects of the role,  extremely well organised, a team player and competent with accounting and procurement software, MsOffice and Google Suites. 

Main Responsibilities 

• Produce draft monthly and annual financial statements, including payroll and balance sheets reconciliations, income and expenditure, and cash flow statements

• Undertake payroll preparation including staff cost allocation on a monthly basis

• Support the production of regular re-forecasts during the academic year

• Prepare and post monthly and annual prepayment and accruals

• Maintain fixed asset register and post depreciation

• Monitor of capital projects income and expenditure and carry out necessary postings at the end of each project

• Ensure compliance with VAT, taxation, and other liabilities, minimizing amounts due while meeting legal requirements

• Undertake a credit control function thus ensuring that the payment of outstanding sums are received as swiftly as possible

• Liaise with auditors and facilitate all audit arrangements

• Manage finance team in the central services and work closely with School Leaders to provide consistent financial information to all schools

• Collaborate with the CFO to design and implement new financial systems and processes, ensuring efficiency and effectiveness while maintaining strong internal controls

• Act as an extended part of the schools' Senior Leadership Teams, providing high-level support to their back-office functions

• Support schools in setting reliable and realistic budgets based on consistent planning assumptions

• Monitor and identify corrective actions when necessary to ensure budget adherence.

• Serve as a liaison between the finance team and our schools, providing support and equipping them to carry out their roles effectively

• Develop the knowledge and understanding of the Trust’s schools' Leadership Teams, fostering professional relationships and networking opportunities between school

Other 

• Work within school policies and procedures, including participating in performance management and professional  development as required 

• Contributing to the development of systems and procedures, sharing best practice with colleagues and proactively seeking  opportunities for improvement 

• Support and provide cover within the finance team as required 

• Promote the ethos of the Trust

• To maintain confidentiality and ensure that duties are undertaken with due regard to and compliance with the Data Protection and Equality Act at all times 

• To carry out duties and responsibilities in accordance with the school and Academy Trust’s Health and Safety Policy and relevant Health and Safety legislation 

• To demonstrate consistently high standards of personal and professional conduct; showing tolerance and respect of the rights of others whether other staff, students or parents

• To observe proper professional boundaries and having regard to the safeguarding and wellbeing of students 

• The post holder is responsible for ensuring all child protection and Safeguarding policies are adhered to and that any concerns or incidents are raised in accordance with these policies

• To undertake any other task as directed by the CFO commensurate with the level of post

 

Join our vibrant and supportive fundraising team! This position is ideal for someone who excels at relationship-building and is passionate about making a difference in their community by working for a local charity.  We're looking for someone who thrives on building strong relationships with corporate partners and local businesses across Berkshire and nearby counties, helping to generate essential income for our charity. This includes assisting with the organisation and delivery of events.

You'll leverage your creativity and professionalism to manage and grow existing corporate partnerships, while proactively seeking new business opportunities by undertaking research, create compelling proposals for a range of audiences and pitching to companies to secure their support. It you have the transferable skills to succeed, no formal fundraising experience is necessary. 

In addition to a competitive salary, we offer generous annual leave, access to a pension scheme, private medical insurance, and life assurance. You'll also enjoy free on-site parking and the benefits of our Employee Assistance Programme.

Dear Candidate,

As Executive Headteacher of Southover Partnership School, I am excited to invite you to apply for the position of Chief Financial and Operations Officer (CFOO). This is an exceptional opportunity to join our school during a period of significant change and development, where we are building on our successes and transforming our future. At Southover Partnership School, we are dedicated to providing a supportive and inclusive environment where children with social, emotional, and mental health challenges, autism, and other complex needs, receives the tailored care and attention they need to thrive both academically and personally.

We are embarking on an exciting journey of growth and innovation. The school is full of energy and ambition, and we are committed to providing an outstanding educational experience for our students, with a focus on continuous improvement and development.

In this role, you will play a key part in ensuring the financial stability of the school, while leading the operational systems that support the delivery of our strategic vision. Working closely with our hardworking and forward-thinking SLT, trustees, and staff, you will help shape the future of Southover Partnership School, ensuring we meet the challenges ahead and provide the best possible environment for all in the changing SEND landscape.

We are looking for a strategic, proactive individual who is passionate about making a difference and who thrives in a collaborative and dynamic environment. If you are ready to take on a leadership role in a school that values creativity, hard work, and innovation, we would love to hear from you.

I am looking forward to receiving your application and discussing how you can contribute to the continued success and development of The Southover Partnership School.

Warm regards,
Angela Moore
Executive Headteacher
Southover Partnership School

BACKGROUND

“Our society will be judged by how we respond to those to whom we owe nothing.”

Helen Bamber OBE

Vision: All survivors of trafficking, torture, and extreme human cruelty have safety, freedom, and power.

 Purpose: Together with survivors, partners and supporters we change systems by taking action

and bearing witness so that all survivors of trafficking and torture can access recovery and

protection

Mission:

· Combining lived and learned expertise the Helen Bamber Foundation Group puts the Human Rights of survivors of trafficking, torture and extreme human cruelty at the centre of everything we do. Together we rebuild lives.

· We and change the systems that further traumatise, isolate and fuel the exploitation of survivors. Together we challenge.

· We lead and enable improvements to best practice and policy in the UK and Globally based on evidence from lived and learned expertise. Together we transform.

· We host and partner with others to maximise collaboration in pursuit of safety, freedom and power for all survivors of trafficking, torture and human cruelty. Together we are stronger.

The Helen Bamber Foundation, founded in 2005 by the pioneering human rights advocate Helen Bamber, was created to reflect the evolving global patterns of violence and persecution. Helen Bamber, who entered Bergen-Belsen Concentration Camp in 1945 as part of one of the first rehabilitation teams, recognised that all survivors of extreme violence—regardless of the perpetrator—require safety, legal protection, and medical and emotional support. Today it is a specialist clinical and human rights charity that works with people seeking asylum and refugees who are Survivors of trafficking, torture and other forms of extreme human cruelty.

In 2020,  the Helen Bamber Foundation joined forces with Asylum Aid (established in 1990) to form the Group. Asylum Aid specialises in providing legal representation to vulnerable individuals seeking asylum, focusing on the most complex cases including survivors of trafficking, children, and stateless people. Asylum Aid is a leading actor in strategic litigation and advocates for policy and systemic changes to remove barriers to protection and justice. Asylum Aid maximises its impact by providing training and working in partnership with other organisations.

Today, the Helen Bamber Foundation's unique Model of Integrated Care (MoIC) provides holistic support encompassing therapy, legal advocacy, medical treatment, and practical assistance, helping survivors rebuild their lives with safety, freedom, and dignity. Using our expertise we drive best practice and systems change to deliver for all survivors.

We are innovative, ambitious and compassionate. The bravery and resilience of our clients is an inspiration to all the team at Helen Bamber Foundation Group, which comprises Helen Bamber Foundation and Asylum Aid. We believe that all Survivors should have safety, freedom and power to rebuild their lives.

Equity, Diversity & Inclusion  

Our commitment to principles of equity, diversity and inclusion is an integral part of our approach to our clients, our volunteers and our staff, and we are an equal opportunities and Living Wage employer.

We are committed to attracting and recruiting diverse candidates because we are keen to make sure that all our staff, trustees, volunteers and ambassadors reflect the communities we serve and the wider community we work in.  

We recognise and value the role diversity plays in good governance and genuinely welcome and encourage applications from a range of backgrounds, especially people of colour, people with disabilities, people from low socio-economic backgrounds, refugees, stateless people and others with lived experience of forced migration or trauma.

OVERVIEW OF THE ROLE 

Having moved into our new Trauma Centre last year, we are now looking for our first Office Manager, to coordinate and ensure that our office space and facilities are maintained in a safe, clean, and secure environment. They will have overall ownership of the office with regards to the day to day running and ensuring health and safety compliance, and with the support of a Facilities and Operations Assistant, they will ensure our staff and clients are able to enjoy a safe and comfortable environment.

APPLICATION PROCESS

The first stage is to complete on our online application form on our website by 9am 6th May 2025

The website form will asked you to:

1. Upload a short covering letter. Please tell us why the position appeals to you, and how your skills and experience demonstrate your suitability for the role

2. Upload your current CV

3. Complete an online Equal Opportunities monitoring form – completion of this form will help us ensure that our recruitment procedures operate in such a way as to provide genuine equality of opportunity. The questions are entirely optional, and this information will not be available to members of the selection panel.

SELECTION PROCESS

We anticipate that we will invite candidates to an initial 15-minute online screening meeting week commencing 12th May, followed by shortlisted candidates attending in-person interview week commencing 19th May. We will also ask you to complete a short written task ahead of the day.

At Helen Bamber Foundation Group we want to be transparent about what kind of qualities we are looking for and build trust from the very beginning of your journey with us. The first step is your interview, and we mean ‘your’ interview so we will provide you with your interview questions ahead of the interview. This will allow you time to prepare, and ensure you have your best examples in mind.

ELIGIBILITY

Please note that the successful candidate must have the right to work in the UK (as a small charity we do not have the capacity to sponsor work visas).

Successful candidates will also be subject to an enhanced/DBS check and disclosure of adult and child barring lists, and confirmation of current registration with your professional body (if relevant). If appointed, you will also be required to give your consent to the charity to receive regular updates on your criminal records status throughout your employment and to disclose any relevant convictions incurred during your time with us.

ADJUSTMENTS

We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavour to be as accommodating as possible. If you require a different format of the application form, such as large print or Word format, or if you would like to discuss any specific requirements, please get in touch with us.

EXPERTS BY EXPERIENCE SUPPORT

We are also proud to be a member of the Experts by Experience Employment Network), which aims to increase representation of people with lived experience in the charitable sector. Please feel free to use information and resources  which may help in preparing your job application.

Location: Manchester, Newcastle or London (Hybrid working - minimum of 2 days in the office)

Interviews: 30th April 2025

Are you passionate about using the power of prospect development to make a real impact? Do you have the skills for excellent research, portfolio management, and leading high-performing teams? If so, we would love you to be part of our dynamic team at The King's Trust.

As we approach our 50th anniversary and embark on an exciting new strategy, we’re looking for a Head of Prospect Development to play a pivotal role in shaping our future. Young people are at the heart of everything we do, and this is your chance to drive fundraising performance by leading exceptional prospect development and managing a pipeline of high-value opportunities.

In this role, you’ll lead and inspire our talented prospect development team, working closely with fundraising colleagues across philanthropy and corporate partnerships. Together, you’ll provide high-quality, compliant, and impactful research and portfolio management support that directly contributes to achieving our ambitious goals for young people.

This is more than just a job. It’s an opportunity to be part of something bigger—to empower the next generation and help us make a lasting impact in the lives of young people who are striving for a brighter future.

 

What we’re looking for:

• Proven expertise in prospect development, research, and portfolio management
• A passion for data-driven strategies and a collaborative, people-focused approach
• A natural leader who can inspire, mentor, and guide a team to success
• A strong understanding of philanthropy and corporate fundraising
• A commitment to creating impactful, compliant, and innovative prospect development strategies

If you're driven by a sense of purpose, excited by the prospect of shaping the future of young people, and eager to contribute to a thriving, ambitious team, we would love to hear from you.

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need a Head of Prospect Development? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of theHead of Prospect Development! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Equal Opportunities 

Here at The King's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives. 

We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.  

We’re a Stonewall Top 100 Employer and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and PULSE (LGBTQIA+ Network). 

Safeguarding 

The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants. 

A NOTE FOR RECRUITMENT AGENCIES:

We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!

Req ID: 3472 

All applicants need to submit a CV and a covering letter on why you should be considered for this role. Applications will not be accepted if no covering letter is included. 

Please note that the closing date for this role is 9th May 2025 however, we may close early should sufficient applications be received, so early application is advised.

Please be advised that this role is part-time working 15 hours per week and fixed-term with an expected to end date of 31st March 2026. The annual salary is £47,000 pro rata.

We have a preference for hybrid working, however we'll consider the role being completely remote for the right candidate.

Job Description

You'll be an experienced qualified High Intensity Therapist with BABCP accreditation who likes working as part of a supportive team to help clients who struggle with common mental health problems such as anxiety and/or depression.

You will be responsible for the clinical supervision of Mind and Body Practitioners and CBT Therapists. Supervision will be provided on both an individual and group basis. You will be expected to support the clinical governance of the Mind and Body service.

Interviews are due to take place around 19th May 2025.

Essential Skills

• Have a Post Graduate Diploma in an NHS Talking Therapies Course or a recorded/registered qualification in one of the following - nursing, social work, occupational therapy, arts therapy or within a psychological therapy – plus further post-graduate qualification training in CBT along with significant experience working as a practitioner
• Have accreditation with BABCP 
• Have demonstrable experience working in mental health and young person services
• Have demonstrable experience with routine outcome monitoring
• Use clinical supervision and personal development positively and effectively
• Know child protection issues and other relevant legislation
• Be able to work within a team and foster good working relationships
• Have advanced communication skills

We're recruiting for someone to lead our public engagement work on climate and nature and ensure that the public are involved in critical decisions on how to reach net zero and protect the future of nature and land in the UK. 

Involve has a commitment to use our skills, time and experience to address big challenges. Climate change is one of those big challenges and is a policy area where citizen engagement on both principles and practice is vital.  It, and Net Zero in particular, risk becoming a polarised and politicised issue where there is little room for considered, inclusive decision making. 

This exciting role will lead and coordinate our work with institutions, and others, to find a way through difficult issues like low emission zones, the energy transition, industrialisation of green spaces and other challenges in a way that centres the people who are impacted, with a social justice and equity lens. This role will primarily sit within our Innovation and Practice (I&P) function - focused on practical delivery of public engagement such as citizen assemblies, juries and other deliberative processes. The successful candidate will lead several of our major climate change and nature projects, including the UKRI Net Zero Living project - working with 28 Councils to embed meaningful public participation in their route to net zero. You will also contribute to the training, standards setting and advocacy work that Involve does - maintaining and growing our reputation in climate and environment networks and communicating the contribution we can make and impact that we are having.

We have a significant track record in public deliberation on climate change. We ran the first Climate Assembly in the UK and have since delivered many projects in this area including the People’s Plan for Nature. We have developed a reputation for best practice public dialogue, deliberation and capacity building. We want to grasp the opportunity for deliberative practices to make a real contribution to the change needed to respond to the climate crisis. This is a great opportunity to play a central role in taking this work forward. We are looking for someone to bring experience in designing and running participatory and deliberative processes and a good understanding of the complexities and challenges of climate and/or nature. You will need to be committed to taking a collaborative approach -  co-creating and coordinating our strategy on public engagement across the organisation and build on the work that others are doing.

Key responsibilities:

Income Generation

• Drive online income generation through effective use of digital fundraising platforms, social media, and supporter journeys.
• Optimise and manage digital giving platforms, such as Funraisin, to increase donations and supporter engagement.
• Expand and enhance peer-to-peer fundraising, ensuring fundraisers have the tools and motivation to maximise income.

Digital & Social Media

• Increase digital reach and visibility, making sure fundraising messages are seen and acted upon.
• Leverage social media fundraising tools, such as Elovate (CommittedGiving), to improve donor retention and engagement.
• Use AI-powered tools to streamline prospect research, automate content personalisation, and optimise donor engagement.
• Develop and execute strategies to convert social media and website visitors into long-term donors.

Support & Collaboration

• Provide guidance and digital tools to e-volunteers and fundraising champions, enabling them to spread AvMA’s fundraising messages and attract donations.
• Analyse and report on digital fundraising performance, using insights to refine strategy and improve return on investment.
• Contribute to digital income diversification, exploring new revenue-generating opportunities such as online retail or supporter-driven fundraising products (e-commerce experience desirable).

Other Duties

• To undertake other duties as required commensurate with this post.
• To travel as necessary for events and fundraising activities

Children’s Services Delivery and Operations Manager
 
Location: Welsh House- Pen Y Bryn
Department: Operations
Salary: £40,000.00 to £42,000.00pa
Hours: 37.5 per week
Job Type: Full time
Contract Type: Permanent
 
e are looking for a dynamic and experienced Operations Manager to oversee the day-to-day management of services, compliance, and staff leadership in a remote setting. This role requires a strong leader who can balance professionalism with charisma, effectively engaging with stakeholders and building new relationships to drive growth and success. The ideal candidate will have a proven track record in operations management, excellent communication skills, and the ability to manage both strategic planning and operational delivery. Flexibility is essential, as the role may require working weekends, evenings, and school holidays. If you are a motivated individual who thrives in a hands-on, fast-paced environment and is committed to creating a safe and compliant setting for all, we would love to hear from you.
 
Job Purpose
 
The Operations Manager is responsible for the effective day-to-day management of services, compliance, staff leadership, site maintenance, and stakeholder engagement. This role ensures service continuity, safeguarding compliance, financial oversight, and infrastructure management, particularly in a remote location that requires strong on-the-ground leadership.
 
The ideal candidate will balance professionalism with charisma, fostering a positive and collaborative team environment. They will also play a key role in securing new relationships and engaging with a diverse range of stakeholders, using strategic communication and interpersonal skills to build and sustain long-term partnerships.
 
Flexibility is required, as the role may involve working weekends, evenings, and school holidays. The Operations Manager will be hands-on in both strategic planning and operational delivery, ensuring that staff, children, and external stakeholders are fully supported in a safe, compliant, and well-run environment.
 
Key Responsibilities
 
Service Operations & Delivery

• Oversee weekly staff scheduling and rotas, ensuring adequate cover for respite and SEAL programmes.
• Confirm and manage SEAL bookings, supporting the daily delivery of the programme, liaising with schools and handling logistics.
• Conduct site inspections, ensuring all facilities, transport, and equipment meet safety standards.
• Ensure programme materials, food, and supplies are organised ahead of service delivery.
• Coordinate transport and minibus safety checks, ensuring compliance with regulations.

 
Safeguarding & Risk Management
 

• Act as the Designated Safeguarding Lead, ensuring all policies and procedures are followed.
• Review weekly safeguarding reports, updating risk assessments and actioning any concerns.
• Oversee and log incident reports, ensuring concerns are escalated where necessary.
• Conduct daily health & safety checks, including fire safety and emergency response planning.
• Ensure swimming pool safety compliance, conducting water checks and regulatory reporting.
• Attend referral board meetings, discussing child placements and safeguarding needs.

 
Staff Leadership & Development

• Line manage all child-facing staff, including The Children's Services Coordinator and the Groundsman, ensuring effective service delivery.
• Deliver staff briefings, ensuring all team members understand their responsibilities.
• Monitor staff performance, identifying training needs and areas for development.
• Ensure all staff have completed safeguarding, first aid, and compliance training.
• Provide supervision and mentorship, ensuring staff are well-supported and engaged.

 
Site & Facilities Management

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• Conduct weekly site inspections, identifying and actioning necessary maintenance.
• Oversee contractors and external service providers, ensuring all work is completed to standard.
• Ensure fire safety, security systems, and emergency protocols are fully operational.
• Manage waste disposal, hygiene standards, and overall site cleanliness.
• Ensure transport compliance, including minibus servicing, safety checks, and records.
•  

Finance & Administration

• Work with the Database Manager to ensure new system updates and process changes are embedded within the operations team on-site.
• Review and approve weekly timesheets, ensuring accuracy for payroll processing.
• Oversee the administration of HR record management systems, ensuring staff records are accurate, up to date, and compliant with regulations.
• Attend monthly payroll meetings and complete monthly payroll administration, ensuring accuracy and compliance.
• Track operational expenditure and reconcile budgets, ensuring cost efficiency.
• Process invoices for site maintenance, supplies, and programme costs.
• Respond to emails and phone calls, handling stakeholder queries and urgent matters.

 
Stakeholder & External Engagement

• Actively market services to existing partners and establish new referring partners, ensuring continued growth and engagement.
• Liaise with schools, social workers, and local authorities, ensuring smooth referrals.
• Attend networking meetings, representing the organisation and strengthening partnerships.
• Ensure marketing materials are up to date and available, supporting engagement efforts.
• Maintain positive relationships with parents and carers, providing updates on services.

 
Strategic & Financial Planning

• Work with the Director of Operations and other managers to ensure continual service improvements, identifying areas for operational enhancements and efficiency gains.
• Attend monthly payroll meetings, ensuring budget alignment and financial oversight.
• Play a key role in the annual budget-setting process, ensuring alignment with service needs.
• Prepare for and support compliance inspections, ensuring policies and procedures are audit-ready.
• Attend monthly charity-wide meetings online and biannual in-person full charity meetings.

 
Person Specification
 
Essential Criteria

• Proven experience in stakeholder engagement and/or marketing, particularly in promoting services and developing referral partnerships.
• Extensive experience in operations management, preferably within a children’s services or social care setting.
• Strong safeguarding knowledge, with experience as a Designated Safeguarding Lead or similar role.
• Experience managing staff, including training, supervision, and performance management.
• Proven experience in budget management and financial oversight.
• Knowledge of health & safety regulations, including fire safety and site risk assessments.
• Ability to work autonomously, making on-site decisions in a remote location.
• Excellent organisational and problem-solving skills, with the ability to prioritise competing demands.
• Excellent communication skills, with the ability to liaise confidently with stakeholders at all levels.
• Competency in IT systems, including financial tracking, compliance reporting, and scheduling tools.

 
Desirable Criteria

• Leadership and management qualification (Level 5 or equivalent).
• Experience managing a residential or respite setting.
• First Aid at Work qualification.
• Minibus driver certification (or willingness to obtain).
• Understanding of GDPR compliance in a childcare setting.

 
Additional Information
 
This role requires flexibility, including some weekend and evening working as required. - The post-holder must pass an enhanced DBS check prior to employment. - Due to the remote location, the ability to travel independently is required.
 
REF-220980

Playing a relevant and active role in our local community is our core purpose at Chiswick House and Gardens Trust. We recognise that without local people using our green and historic spaces, helping us to care for them and benefitting from them, our future is unsustainable. The role of Community Participation Manager is an opportunity to join an already successful, innovative, and inclusive team and make it even better! Based in our thriving kitchen garden, our community, schools and volunteer programme is ready to grow with new facilities and high demand. Above all, we are here to make a difference to people’s lives.

We are looking for a new colleague that has drive, energy, passion for people and places: somebody that is excited by change and has vision for potential.