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Our client provides health and social care services across the North of England. They support over 30,000 adults and young people to stay well each year. They are an award winning, certified as a Great Place to Work for the 2nd year running and ranking in the top 100 medium sized workplaces for Women & in the Not-For-Profit sector in 2024.

Their service team is looking for a full time Service Manager to lead and oversee a busy and dynamic team.

The successful applicant will benefit from leading a skilled and motivated team, in a truly hybrid working environment.  This is a home-based role, however the successful applicant will be required to facilitate regular community working with the team in and around Staffordshire, as well as attending organisational events in the North-West of England. The use of a private vehicle for business purposes is therefore required.
This is an exciting and rewarding role, managing a team who provide support to both young and adult carers in Staffordshire.

The successful applicant will have responsibility for:

-

- People management for a small team of employees, students and volunteers.
- Analysing contract performance, quality and outcomes.
- Supporting the implementation, development and progress against work plans, stakeholder engagement, community engagement, marketing and communications and operational development plans.
- Developing and maintaining relationships/referral pathways with key stakeholders with the express aim of identifying and supporting hidden Carers.
- Overseeing the production of a regular newsletter for Carers and professionals.
- Representing the service at Carers specific meetings/events/networks.
- Managing and leading on Carers Week and Carers Rights Day; sourcing sponsorship to fund events, promoting, increasing involvement and using these key dates as a vehicle to identify and support hidden Carers.
- Supporting the Head of Service at contract review meetings with their commissioners. 
- Ensuring required policy, process, systems and equipment are in place, fit for purpose, observed by the team and regularly are reviewed. 
- Ensuring the team utilise internal and externals systems in line with agreed protocols.
- Ensuring services and team workings are compliant with legislation and best working practices.
- Managing timely escalation of issues and providing expertise, advice and support to overcome issues and challenges.
- Working with senior management to inform annual operational budgets. 
- Managing expenditure against annual operational budgets and managing petty cash in line with agreed financial procedures.
- Providing on call support for out of hours working.
- Providing team meeting facilitation, line management, supervision and support to direct reports.
- Ensuring human resources are managed within the agreed policies and procedures including, recruitment and selection, discipline, grievance, supervision and appraisal.
- Provide contingency support through the Carers Services structure as required

Please find attached on their website, the full Job Description, Person Specification and benefits package. 

Please send your application through as soon as possible, as applications will be shortlisted upon receipt, which may result in closing the vacancy sooner than the advertised closing date.

Successful applicants will be required to undergo a DBS check. 
Our client is an equal opportunities employer.  If you require any reasonable adjustments to enable you to apply for this role, please contact us.
Successful applicants will be required to undergo an enhanced DBS check (formally CRB)

REF-217 932

CENTRE FOR AGEING BETTER 

Research and Evaluation Manager (50+ Employment)

• Fixed term 18 months
• Salary £47,336 per annum
• This is a Full Time post. However, we will consider applications from people looking to work 2-3 days a week if they are willing to job share.
• Flexible working options will be supported: such as condensed hours (eg. 9-day fortnight)
• Hybrid Working. You will be expected to spend at least 6 days a month in our Central London Office.

We offer a pension scheme with employer contribution up to 10%, in addition you’ll receive 28 days holiday plus bank holidays, 24-hour access to a comprehensive employee assistance programme, cycle to work scheme and season ticket loan scheme and other benefits.

About the role

Do you want to use research and evaluation to make the UK labour market fairer for all of us? Do you want to make sure no one is shut out of work due to their age? Do you want a job where you get to work with contractors and internal colleagues to deliver research projects?

We are looking for a Research and Evaluation Manager to join the Work Action Area team at the Centre for Ageing Better.

We are a friendly, passionate, multi-disciplinary team of 11 people working to create fair access to work for people in their 50s and 60s. We run the Age-friendly Employer Pledge, pilot projects to test out new models of employment support and undertake high-level policy analysis and influencing.

The Research and Evaluation Manager is core to this work. You will be the research lead in the team – managing the research and evaluation activity that generates the strong evidence base we are known for.

About you

We would like someone who has been involved in the nitty gritty of evaluation research, balancing an interest in the technical sides of answering evaluation questions with an awareness of the practical challenges of doing so. It would be great if you had experience on the research commissioning side, but you could still have the right skills if you have only worked within a contracted research team.

We would like you to have good experience of qualitative research and secondary research. You need to be comfortable with numbers and basic data analysis, but you don’t need to be a quantitative specialist (as we have one of those).

We want you to have some experience working on policy-oriented research and developing policy recommendations. You need to be motivated by change, as well as understanding the problem. You will be a line manager in this role. Line management experience is a desirable attribute – but it is essential you can demonstrate that you have supported other people to deliver their work.

There is a full person specification in the Job Description.

About us

The Centre for Ageing Better is a charitable foundation funded by The National Lottery Community Fund and part of the government’s What Works Network

Everyone has the right to a good life as they get older and our whole society benefits when people are able to age well. But far too many people face huge barriers, and as a result are living in bad housing, dealing with poverty and poor health and made to feel invisible in their communities and society. 

The Centre for Ageing Better is pioneering ways to make ageing better a reality for everyone. Its key areas of work include challenging ageism and building a nationwide Age-friendly Movement, creating Age-friendly Employment and Age-friendly Homes.

We are striving to create an organisation that reflects our society and the communities we serve. A workplace where everyone feels empowered and where diversity of background and thought is celebrated. We know there is more work to be done and are committed to continuing to improve our practice around Equality, Diversity, and Inclusion. 

We very much welcome applications from minority groups and those underrepresented in our workforce. This especially includes people from Black, Asian and Minority Ethnic backgrounds, LGBT+ people, and Disabled people.

We are a Positive Action employer, therefore in recruitment where two candidates are ‘as qualified as’ each other, we will favour a candidate from any group identified as currently underrepresented in our team based on protected characteristics as outlined in the Equality Act 2010.

To Apply

To apply please follow the link below to be directed to our website and complete an application form. 

Please address in your supporting statement how you meet the person specification for the role as fully as possible to demonstrate why you should be shortlisted for interview for this post. Failure to do so will result in your application being automatically rejected.

The closing date for this role is 11:59pm on Sunday 1st December, with in- person interviews to take place Friday 13th and Monday 16th December 2024.

Digital Project Manager
Type: Full-time (35 hours a week), fixed term 6 months contract
Location: Office-based in London with the flexibility to work remotely
Salary: £43,342 per annum plus excellent benefits
Salary Band and Job Family: Band 3, Profession /Technical

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

We’re looking for a confident, skilled and personable Digital Project Manager to help us deliver our ambitious roadmap of digital projects.

You’ll lead on the production of digital, creative, UX, campaign and content-based projects. This’ll include everything from leading on the digital and content element of major campaigns and appeals, through to developing new digital and content-based tools to help people live well with MS.

Working within our combined digital and content team, you’ll thrive working with cross-organisational teams to deliver projects on time, to scope and within budget.

You’ll be super organised and used to capturing requirements, preparing, documenting and delivering projects and reporting on progress.

This is a fantastic opportunity to be part of a supportive and vibrant team, who are dedicated to making a difference for people with MS.

We’re keen for you to work where you're most effective and comfortable so we’re flexible about remote working and the pattern of how you work your hours.

Closing date for applications: 9:00 on Monday 2 December 2024

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Our client, a leading London Independent School is looking to recruit a permanent, part-time (21-hours per week) Database & Gifts Officer.  The post is to start as soon as possible and based in Dulwich.

Key responsibilities for this post will include:

• Maintaining the alumnae database, including planning, integration of other data sources across the school, liaising with colleagues across the school ensuring data integrity, GDPR and best practices.
• Following and maintaining clear processes to capture data supporting the development and alumnae activities and communications - ensuring that information is imported and recorded accurately and in a timely manner.
• Creating an annual timeline for data transference across the school, setting out and following clear process and structure. Including new alumnae, new parents, former parents and staff data.
• Conducting in-depth data analysis, data segmentation and reporting to understand key audiences, including researching across the department to identify "lost alumnae".
• Managing all demographic information, donor gift records, market analysis, and generating financial reports for the head of department.
• Working closely with the school's finance department to ensure that figures and data are reconciled for all reporting purposes and liaising on matters relating to the direct debit service provider & third-party gift processing agencies.
• Use the school's system to update and maintain accurate records and details, ensuring that any data collected complies with all GDPR legislation and best practices.
• Assisting when required at department alumnae reunions and events (which may be at evenings and weekends).

To be considered for this role you will have:

• Worked in a similar post previously, ideally from a school or not-for-profit organisation.
• Knowledge of the systems ToucanTech or Raiser's Edge or similar databases in a fundraising capacity.
• Demonstratable experience in database administration including import/export, configuration and troubleshooting.
• Excellent administrative, organisation, attention to detail and time-management skills.
• Excellent IT skills, including MS Office suite of products and the ability to use bespoke systems.
• Knowledge and understanding of GDPR practices regarding confidentiality of personal information.
• A satisfactory Enhanced Disclosure from the Disclosure and Barring Service.

If you are interested in finding out more information about this new opportunity, please register your interest and submit your CV by clicking 'apply now' below. 

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.

Robertson Bell are working on behalf of The King’s Trust to recruit to a Treasury Manager position on a permanent basis. At The King’s Trust, we believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing. We help young people from disadvantaged communities and those facing the greatest adversity by supporting them to build the confidence and skills to live, learn and earn.

The role of the Treasury Accountant is to ensure the effective management of the Trust's cash and investments and timely and accurate maintenance of the ledger.  The role is expected to ensure that the treasury reconciliations are updated on a regular basis, manage the issue and governance of cash and procurement cards and assist the Head of Financial Operations in the stewardship of our cash and investment balances.

Key Responsibilities:

• Oversee the management, monitoring, and reporting of the Trust’s financial instruments, driving optimal performance and security.
• Act as the key liaison for internal stakeholders and Banking institutions, expertly managing transfers, investments, credit facilities, and account structures.
• Maintain and improve the bank mandates and user access framework, ensuring compliance and efficiency.
• Collaborate with the finance governance team to strengthen fraud prevention and monetary risk controls.
• Record and manage treasury transactions in the ledgers, upholding the highest standards of financial accuracy.
• Lead the monthly reconciliation of treasury codes, swiftly resolving issues and mitigating risks to maintain financial stability.
• Manage month-end treasury operations, delivering insightful reports that guide strategic decision-making.
• Provide in-depth working capital analysis, enabling senior stakeholders to optimise cash planning and maximise fund returns.
• Develop and deliver comprehensive cashflow reports and forecasts for Trustees and other key stakeholders.
• Partner with the Transactions Manager to enforce robust financial controls and oversee effective cash management training to enhance the organisation's control culture.

The successful candidate will:

• Be a qualified Accountant, part-qualified or qualified by experience.
• Have excellent interpersonal and communication skills in order to effectively produce information for financial stakeholders across the Trust.
• Be an experienced treasury and accounting professional who can confidently monitor cashflow, lead in liquidity reporting and forecasting, and manage working capital and analysis.
• Have experience working with banks, bank accounts, purchase ledger and procurement teams to promote effective and strong relationships.

The successful candidate will be based in their Birmingham office, requiring you to go into the office three days per week. You will also benefit from a fantastic holiday package, including 30 days annual leave, plus bank holidays and closure over Christmas and New Year.

Applications will be under constant review before the closing date so please submit your application to our agent Robertson Bell. Apply now to be considered!

Partnership Lead

Job Purpose

The Partnership Lead will play a key role in operationalising and overseeing the support for approximately 34 school hubs across England, contributing to local school improvement. They will also take the lead in operationalising the renewal of all schools across the Challenge Partners network.

Schools within Challenge Partners subscribe annually and join forces in local hubs,  spanning England from Cornwall to County Durham. The hub works together over the course of the academic year pulling together a Hub Action Plan, which aims to tackle collectively agreed priorities using funding from Challenge Partners. Challenge Partners hubs provide the local element of our collaborative partnership. 

The Partnership Lead will build and manage relationships with a wide range of stakeholders and hold responsibility for ensuring all hubs have everything they need to provide an excellent experience to schools. They will also support the renewal of all schools, through leading excellent Customer Care practices and operationalising the annual retention campaign, working with the Partnership Development Manager. They will work closely with the Partnership Experience Manager and the team of Partnership Coordinators to ensure excellent delivery.

Established in 2011, Challenge Partners is a well-respected nationwide network of practitioners who engage in hard-edged collaboration and mutual accountability to ensure every school community can benefit from the combined wisdom of the education system. 

Key Responsibilities

Reporting to the Partnership Experience Manager, the Partnership Lead will have the following key areas of responsibility and will be expected to undertake other responsibilities commensurate with the role as requested:

Partnership Delivery and Development

Individual Partnership Delivery and Development responsibilities: 

• Implement the annual cycle of hub work, including planning and implementing key partnership correspondence, activities and events.

• Support up to five hubs of their own, working closely with internal teams to ensure a high-quality experience for schools across all selected Challenge Partners activities.

• Lead the renewals campaign for all schools across the partnership, proactively escalating any renewal concerns, and monitoring and reporting renewals data.

• Oversee the monitoring of the Partnership inbox, ensuring all queries are dealt with by a member of the team promptly and effectively. 

• Manage the Partnership budget; monitoring spending and signing off invoices within agreed budgets, including hub funding. 

• Lead on ensuring an excellent experience for schools in Challenge Partners. This includes, but is not limited to, monitoring risks and mitigating/escalating as appropriate, and leading on Customer Care and Pricing Governance issues. 

• Support the Partnership Experience Manager to deliver improvements to the quality of our hubs, ensuring all schools are getting excellent value. This includes, but is not limited to the engagement of new technologies, processes and ways of working. 

• Lead on the implementation of new strategies for delivery in your areas of responsibility with Partnership Coordinator support.

Support all hub owners through matrix working to: 

• Embed excellent account management, delivering outstanding support for our partner schools, multi-academy trusts and hubs.

• Maintain highly effective stakeholder relationships with Headteachers, trust CEOs, Senior Partners and Hub Managers.

• Induct new schools and hubs, making sure that all are appropriately onboarded to Challenge Partners. 

• Implement Customer Care work, ensuring that all members of the team are able to monitor Customer Care cases and identify solutions.

• Deliver growth and renewals work, enabling schools and trusts to renew their subscription with Challenge Partners.

Data Management and Systems 

• Ensure school data is accurately recorded on Salesforce (our CRM system) and work closely with the Data and Systems Lead to improve systems and processes.

• Monitor and report renewals data to inform renewals progress, predictions and strategy.

• Implementation of annual partnership evaluation work with the support of the Partnership Experience Manager.

Event Planning, Organisation and Monitoring

• Lead on the planning, logistics and delivery of an annual National Induction event for all new and rejoining schools, working with the Partnership Experience Manager and Leadership Team to agree event design.

• Liaise with speakers, venues and suppliers to ensure high quality delivery of the National Induction.

• Coordinate the team effectively to ensure excellent event delivery.

• Work closely with the marketing team to create a social media plan to showcase the National Induction.

• Monitor event quality and delivery, including dealing with and escalating issues to ensure positive solutions are reached.

Line Management

• Provide high-quality and consistent line management for up to two Partnership Coordinators, including regular one-to-one meetings and performance reviews.

• Identify opportunities for personal and professional development for direct reports.

• Provide accountability and support to direct reports to ensure excellent delivery across all Challenge Partners’ activities and meet key organisational priorities.

Matrix Management

At Challenge Partners, we work in a matrix structure which means that individuals collaborate across different work streams and are, at times, task managed by colleagues who are not their direct line manager

• Provide consistent and high quality task management to all Partnership Coordinators supporting activities related to hubs and cultivating relationships with all hub owners.

• Provide consistent and high quality task management to all colleagues involved in school renewals. This includes upwards management of Managers and Leadership Team.

• Collaborate effectively with other line managers and teams to support Partnership Coordinators to provide excellent delivery across all Challenge Partners activities and meet key organisational priorities.

• Provide training to all Partnership Coordinators in Customer Care and hub support. 

Person Specification

Specific skills and attitudes we are looking for in an applicant are as follows:

• As one of our cadre of Leads, you will be a role model for our values at all times and a cultural lead within the team.

• Strong project management and organisational skills (a ‘completer-finisher’).

• Ability to prioritise effectively to meet competing demands and work under pressure, through excellent organisation and time management.

• Outstanding attention to detail, and pride in your work.

• Strong sense of proactivity, ensuring any issues are recognised and dealt with before they escalate.

• Excellent written and oral communication skills, with the ability to deal with people diplomatically and appropriately, building rapport with those at varying levels of seniority.

• Positivity, optimism and agility - we are a small organisation and all staff are expected to contribute across the organisation (and sometimes beyond their specific job role) to ensure our success and sustainability. 

• High computer literacy - confidence and competence in using Google Suite, Microsoft programmes and Salesforce (or a similar CRM system) would be an advantage

• A willingness to learn and give and receive feedback

• A passion for education, and a desire to make a difference

About Challenge Partners

Who we are: Challenge Partners is a practitioner-led education charity that enables collaboration and challenge between schools to enhance the life chances of all children, especially the most disadvantaged.

How we do it: The Challenge Partners central team works closely with school leaders and other education professionals to facilitate a variety of programmes and activities for schools in our partnership. We ensure the knowledge and skills of the best in our network are available to everyone, reducing the variability in education provision whilst improving the performance of all trusts, schools, leaders, and pupils in the partnership.

Our team: There are currently just over 25 in our growing team. We are dedicated to working hard for our schools whilst enjoying what we do and who we work with. You will be working in a friendly and dynamic group with backgrounds in education, the wider social enterprise and charity sector, and the corporate world. The majority of roles are school-facing, and team members work closely with leaders in our schools to generate and refine ideas and create maximum value for the network.

Our values

At Challenge Partners, how we go about our work is as important as the work we do. This is underpinned by our six values:

Excellence

We work hard and with urgency, striving for excellence in all that we do. We put the needs of our schools first.

Equity

We treat each other/everyone fairly, with care and respect. We value, encourage, and celebrate diversity in all its forms. We are one team.

Courageous leadership

Everyone is a leader, encouraged and empowered to take ownership and responsibility for their contribution to our mission.

Challenge

We expect the best of each other and support and challenge each other as critical friends.

Collaboration

We work purposefully together and in partnership with our schools to achieve more together than we could alone.

Innovation

We use and generate research and innovation intelligently to continually improve the work we do.

Benefits of working for Challenge Partners

• 25 days of paid holiday per year

• An employer contributed pension - matched up to 5% of your own contribution

• Private health insurance 

• London and hybrid working - we require all staff to attend our office in London or be present at an event at least two days per week, with remote working during school holidays

• A supportive and friendly team

• A chance to make a real difference to educational outcomes

• The opportunity to progress and develop skills in a young and fast-growing team

How to apply and our recruitment process

Interviews will take place on Monday 9th December and Tuesday 10th December, at our London office (Resource for London, 356 Holloway Rd, London N7 6PA)

Challenge Partners is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates.

We are recruiting for an enthusiastic, motivated and committed Team Manager, with extensive experience of working with adults with a learning disability/autism and complex needs to join Outward.

This is an exciting opportunity for an experienced manager wanting to further utilise their skills in coaching and mentoring the staff team, and embedding high standards in the running of the service. You will be managing our Autism Outreach Service that provides support to people in seven London Boroughs, and who live at home with family or in supported living services. Therefore, the ability to promote positive working relationships with family and stakeholders is essential to this role. You will be responsible for managing and motivating your staff team to provide creative and flexible services that makes a positive difference to the lives of those we support, and enables them to thrive and enjoy a good quality of life as active and valued members of their community.

Outward’s autism outreach service has a strong reputation across North East London, where we support people to live the lives they choose to lead and to improve their quality of life. You will be supported by two deputy managers to lead a large team of community outreach support workers, to ensure a high standard of quality support to the people we support.

About the role

• You will assess new referrals, develop, and manage comprehensive support & risk management plans.
• You will be required to build and maintain strong relationships and partnership approach with families and professionals/stakeholders.
• You will develop, coach and mentor a positive and resilient team of support workers and deputies to deliver high quality and personalised support and embed a culture of positive behaviour support.
• You will be responsible for ensuring support is delivered innovatively, flexibly and on a person - centred basis to meet the needs and outcomes of the people supported.
• You will be responsible for delivering the service within budget and within expected performance indicators including delivering on outcomes for the people supported
• You will be responsible for ensuring the service is safe, effective, caring, well led, responsive and managed to meet CQC essential standards to a minimum of good service and with aim of achievement of outstanding.
• You will line manage and work with the deputy managers to meet the growth targets for the service
• You will be responsible to provide management support to Outreach services across a number of boroughs
• You will mentor and support the team to create support plans and risk assessments that reflect people’s needs, preferences and aspirations, ensuring that plans are actively implemented and reviewed.
• You will be able to translate policy into practice, including principles and practices of safeguarding adults at risk and the Mental Capacity Act

About You

• You will have significant management experience of working in a similar setting.

Ideally you will have as a minimum:

o 3 years’ experience of delivering person centred support to people with a learning disability/autism and complex needs including behaviours of concern. (E)

o A minimum of 1 years’ experience of managing a service for people with a learning disability/autism and complex needs including behaviours of concern. (E)

• You will hold a qualification in Positive Behaviour Support Coaching (BILD accredited), NAPPI level 2 (or equivalent) or a willingness to gain the qualifications within the first 3 months of employment.  (E)
• You will be an excellent communicator liaising effectively with key stakeholders including the multi-disciplinary and health professionals, family carers and people we support. (E)
• You will have experience of staff management and the ability to lead, motivate and develop a large team, ensuring staff are appropriately trained. You will be visible in the service and strive to model best practice and inspire support workers. (E)
• You will be able to think creatively and be adaptable in approaches, with experience of implementing emergency management guidance to support staff. (D)
• Experience of carrying out needs assessments and creating support and risk management plans for people with behaviours of concern. Be committed to include the person and their circle of support at all times. (E)
• The ability to deliver  a creative and flexible service that make a positive difference to people’s lives, in accordance with an individual support plans, the service specification and CQC requirements (D)
• A commitment to providing high quality, personalised active support (D)
• Leading by example, you will uphold the rights of people we support to be involved at all levels of decision making. (E)
• You will share our values and passion to engage, enable and empower people with autism or a learning disability to lead the lives they want. (E)
• Knowledge of managing a budget is desirable. (D)
• You will have the emotional and physical resilience to work in an environment that may be challenging at times. (D)

E – essential, D - Desirable

Employee Benefits

We value everything our staff do for the people we support, so we provide a great benefits package:

• 25 days Annual Leave excluding Bank Holidays (pro rata for part time)
• Computing Scheme
• Credit Union Scheme
• Cycle-to-Work Scheme
• Death in Service Benefit
• Health Assured – Employee Assistance Programme
• Eye care Vouchers
• Flu Jab Reimbursement
• Long Service Awards
• Pension Scheme
• Purchase Additional Annual Leave
• Refer-a-Friend Scheme
• Retirements
• Loans (including season tickets and parking permit loans)
• Blue Light Card

About Outward

Outward has been providing high-quality support and care services to vulnerable people for over 45 years. Set up by parents of children with a disability looking for alternatives to institutional care. Our aim is to support people to have genuine control over their lives, play an active role in the community, accept responsibilities and develop as individuals. 

We are committed to safeguarding and promoting the welfare of adults at risk and expect all staff to share this commitment. If the post you apply for involves working with or having access to adults at risk and/or their records, we will require an Enhanced Disclosure from the Disclosure and Barring Services. This will be fully subsidised by Outward.

How to Apply

If you think you meet the requirements of the role then please submit an application by following the link below:

Closing Date for all Applications is Wednesday, 4th December 2024.

Interviews will be held week beginning 16th December 2024.

Outward is committed to equality and diversity and welcomes applications from all sections of the community. As an employer, who aspire to become Disability Confident Committed, we aim to ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview. Please indicate clearly at the beginning of your supporting statement if you have a disability (as defined by the Equality Act 2010), and you wish to be considered for an Offer Of an Interview (OOI)? Please note that the OOI is available to disabled candidates only. Regrettably, any false declaration of disability in order to secure an interview will impact on your overall application.

ShareAction is an independent charity and an expert on responsible investment. We work to build a world where the financial system serves our planet and its people. We set ambitious standards for how financial institutions, through their investment decisions, can protect our planet and its people and campaign for this approach to become the norm. We convene shareholders to collectively push companies to tackle the climate crisis, protect nature, improve workers’ rights and shape healthier societies. In the UK and EU, we advocate for financial regulation that has society’s best interests at its core.

ShareAction’s Financial Sector Research (FSR) team researches a variety of sectors’ performance and publishes regular rankings and analysis, as well as engaging with each surveyed institution and providing them with detailed recommendations for improvement. The FSR team also supports other campaign teams within ShareAction by providing relevant data and increasingly aims to share more data externally, too.

What you’ll do

The Senior Research Officer will contribute to this research, collecting information from institutions and databases, analysing quantitative and qualitative data, producing engaging content, and translating this analysis into actionable steps for institutions in our reports.

The focus of this role is to support the production and publication of our survey of the European banking sector. In this role, you will work closely with colleagues in both the Financial Sector Research and the Banking Standards teams to:

• Develop a methodology that is consistent with other financial sector benchmarks published by ShareAction, reflects recent market developments, draws on internal and external subject matter expertise, and reflects our campaign priorities.
• Collect, audit and analyse data regarding banks’ climate and sustainability strategies.
• Produce accurate and engaging written reports and data visualisations summarising the key findings of the research and drafting credible and persuasive recommendations.
• Support the presentation of the survey’s findings to banks, investors, funders, and the media.
• Contribute to responses to external consultations from regulators, policymakers, and other NGOs and support data sharing with external partners as appropriate.

The survey and benchmark of the European banking sector will be led by the Banking Programme team, with support from the Financial Sector Research team. This role will sit within the Financial Sector Research team, to benefit from the experience and processes already established for ShareAction’s asset management and insurance benchmarks. While you will focus on the survey of the European banking sector, there will be an opportunity to contribute to and learn about the other financial sector benchmarks as part of this role.

In this role, your responsibilities will include:

• Analysing quantitative and qualitative data and writing reports on banks’ responsible finance performance.
• Coordinating between the Financial Sector Research and Banking Standards teams to ensure consistency across ShareAction’s financial sector benchmarks.
• Conducting research across the themes covered by the benchmarks that draws on internal and external resources to inform survey development and data analysis.
• Using Excel and Python to analyse and organise large data sets (training will be provided for Python if needed).
• Participating in engagement calls with banks and answering technical questions relating to the research content.
• Presenting findings of our work to external and internal stakeholders through blogs, presentations, webinars, and roundtables and supporting the coordination of these events as appropriate.
• Organising and planning work with a high level of autonomy.
• Supporting the monitoring, evaluation and learning of our work.
• Contributing to funding bids and reporting on KPIs to funders where appropriate.
• Supporting the wider Financial Sector Research team to deliver other pieces of research, particularly the asset manager and insurance sector benchmarks.
• Keeping up to date on relevant news and information on the financial sector and the thematic areas covered by our work.

What you’ll bring to the team

This a very exciting time to be joining ShareAction as we seek to develop our benchmarks to increase their impact. In this rapidly evolving field, we are looking for a person with excellent research and communication skills and a passion to make a difference to join our team. We will ensure that you receive sufficient support and oversight to ensure you feel comfortable and knowledgeable in delivering this bold and challenging research.

We welcome anyone who shares our passion for environmental and social justice through the transformation of the financial sector. Please feel free to apply even if you’re not sure you tick every box.

Essential

• Excellent analytical skills, attention to detail, and a proven ability to conduct qualitative and quantitative research.
• A broad understanding of how the financial sector works and how financial institutions can have an impact on environmental and social issues.
• A keen interest in driving the finance sector (particularly asset managers and insurers) to better serve people and planet.
• Excellent organisational skills and a proven ability to manage competing demands while still meeting deadlines.
• Strong communication skills in written and spoken English.
• Competency with Microsoft Excel, including writing formulae and building charts.
• Strong team-working skills with the ability to work collaboratively.
• A passion for ShareAction’s vision, mission, and values.

Desirable

• Subject matter knowledge in climate change, biodiversity, or human/labour rights.
• Knowledge of/experience with the finance sector; an understanding of responsible investment and its implications for different types of financial institutions.
• Understanding of how private commercial banks operate and what products and services they offer to corporate and retail clients.
• Advanced data visualisation skills.
• Experience giving presentations.
• Any experience in programming, particularly an interest in learning Python for data processing.
• Experience managing relationships with external stakeholders.
• Experience with Microsoft Office 365, particularly SharePoint.
• Experience with CRM systems, ideally Salesforce.

We are currently formalising our hybrid working policy; however, the FSR team normally meets in the office on a weekly basis, with some flexibility possible.

What we will do for you

We are a fast-paced organisation that has grown substantially over the past few years. We recognise that our people work hard to advocate for responsible investment and drive meaningful engagement with those who have the power to create a brighter future. Every day, they bring their expertise, passion and persistence to build a world where the financial system serves our people and planet. We want to ensure we provide the right environment for our colleagues to thrive, and we are committed to improving our employee offer where possible.

Currently, we are pleased to offer:

• A commitment to flexible working: over 60% of our employees have some sort of flexible working arrangement in place.
• Hybrid working: we are committed to supporting our staff to work in a way that suits their lifestyle and meets the requirements of their role.
• Internal promotion and development opportunities: we offer a range of ways to improve your skills and focus on what you love, including promotion, secondment, or sideways development opportunities. For some levels of roles, we also offer direct progression.
• The opportunity to help make a difference: we tackle some of the world’s biggest social and environmental challenges. We offer opportunities for you to develop your skills and experience in a friendly, flexible and supportive working environment.
• A unionised work environment: our staff have the opportunity to join the union and are supported by our recognised union, Unite. We regularly consult and negotiate with our employees on workplace matters ranging from working conditions to pay.
• Regular in-person meetings, including all-staff away days, retreats and directorate strategy days to create connected teams.
• 8% non-contributory pension, invested with NEST and their green funds.
• Healthcare cash plan with Westfield that gives you money back on your healthcare costs.
• Employee assistance programme: advice and support, lifestyle discounts and short-term counselling.
• 25 days’ annual leave (increasing with length of service) plus office closure at the end of the year, ensuring everyone gets time to switch off together.
• Enhanced family leave pay: up to 18 weeks paid at 90% for either parent.
• Enhanced sick pay starting at 5 weeks’ full pay from day 1.
• Season ticket loan and cycle-to-work scheme.

ShareAction values and respects all differences in people (seen and unseen) and welcomes applications from all backgrounds, communities and industries. We are committed to having a team that is made up of diverse skills, experiences and abilities, and we are working hard to provide an environment where all can bring their authentic selves to work. We know that some people won’t apply for a role unless they meet all the requirements listed in the job description. If this is the case for you, but you think you would excel in this role, we want to hear from you!

For further information and to apply, please visit our website via the Apply button.

Closing date: 9.00 am on Monday 9th December 2024.
First-round interviews: w/c 16th December 2024 (online).
Second-round interviews: w/c 6th January 2025. 

To be considered for this post, you must be legally eligible to work in the UK; unfortunately, we are unable to provide visa sponsorship.

Please be aware that when shortlisting we are really keen to get a sense of your unique voice and individual experience, especially if you are using generative AI tools as part of your drafting process.

About the position

This is an exciting and demanding role for an outstanding individual as the Freedom Fund seeks to deliver on its ambitious new strategic plan. Reporting to the CEO and working as part of the Freedom Fund’s Senior Leadership Team (SLT), the successful candidate will play a lead role in ensuring the organisation meets its strategic fundraising target by 2030. As a collaborative fund, fundraising and building long-term strategic partnerships is central to the mission of the Freedom Fund. The post holder will represent the Freedom Fund globally and lead the Freedom Fund’s engagement with private and government donors.  They will also engage with anti-slavery organisations, corporates, policymakers and other relevant actors.

The Managing Director, External Relations will lead high performing Strategic Partnerships and Communications teams across the London and New York offices to advance the Freedom Fund’s global fundraising strategy, targeting governments, foundations, multilaterals, ultra-high net worth individuals, corporates and academic institutions internationally. The successful candidate will be responsible for initiating and stewarding high value relationships across sectors and geographies, and of leading a professional fundraising, grant management, events and communications operation. 

The Managing Director, External Relations will be a global influencer and thought leader, championing and shaping agendas surrounding modern day slavery, and in particular the importance of working closely with frontline partners and survivor leaders. The Managing Director will be expected to speak and publish widely, champion and share best practices, and pursue innovative opportunities and connections for the CEO, and other key spokespeople. 

Responsibilities 

Fundraising and Communications

• Build on the Freedom Fund’s strong fundraising performance to date, take the lead on achieving the organisation’s new strategic fundraising target by 2030 as well as working with the SLT.

• Collaborate across the organisation to ensure development strategy and tactics are aligned with organisational priorities and funding needs.

• Ensure that comprehensive donor mapping and engagement strategies are in place across all sectors (ultra-high net worth individuals, trusts and foundations, governments, etc) and geographies, working together with the Head of Strategic Partnerships.

• Support and 'deploy' the CEO and other colleagues to engage with and ensure coherent messaging with donors on all levels and across all areas of interaction.

• Maintain an overview of the entire funding pipeline for all donors, including cultivation, proposals/bids, fund and grant management and donor servicing/reporting and compliance.

• Review financial and organisational management processes and policies - in close collaboration with the other SLT members - with a view to ensuring their compatibility with donor requirements, proposing reforms as needed.

• Develop and deliver future fundraising strategies in collaboration with the Head of Strategic Partnerships and with input from the wider Strategic Partnerships team.

• To champion and oversee the Freedom Fund’s communications, working together with the Head of Communications.

External Engagement and Events

• As an ambassador for the organisation, represent the Freedom Fund to key current and prospective donors; other external audiences and partners and in key forums as required. This includes both formal and informal presentations such as making speeches and attending conferences and other meetings as necessary. 

• Actively engage with and build relationships with donors, corporations, governments and other relevant high-level actors.

• Ensure that the Freedom Fund participates in relevant conferences, convenings, meetings and other discussions relevant to our mission and our fundraising objectives.

• Build and maintain relationships with anti-slavery organisations, private and government donors, corporates, policymakers and other relevant actors. 

• Share and leverage evidence, engage directly with key stakeholders, cultivate and leverage champions, publish across influential platforms.

• Help shape global agendas surrounding modern day slavery, and in particular the importance of working closely with frontline partners and survivor leaders. 

Strategic Leadership, Governance and Operational Management

• Work with SLT colleagues to develop and deliver on strategic plans for the organisation.

• Engage with the Freedom Fund’s Board members including through Board and Board sub-committee meetings.

• Develop and deliver on operational plans and participate in the organisational budgeting process.

• Report on fundraising and communications progress at quarterly Board meetings.

• Lead three direct reports, Head of Communications (oversees a team of 3), Head of Strategic Partnerships (oversees a team of 7) and Operations Manager.

• Collaborate with the CEO to ensure their external engagement efforts support the greater development and partnerships strategy.

• Ensure there is a close and effective working relationship with all other Freedom Fund departments.

• Oversee and run the New York office, supported by the Executive Assistant to the Managing Director, External Relations. 

Qualifications and experience

Essential

• Proven ability to win multi-million £ / $ fundraising commitments from governments, foundations, corporates and high net worth individuals.

• Enthusiasm for the Freedom Fund’s mission to raise significant funding for its anti-slavery work. 

• Ability to clearly and powerfully articulate and communicate the organisation’s mission and work.

• Senior NGO, government or corporate management experience.

• At least 10 years senior level fundraising experience - with significant anti-slavery, human rights or international development experience highly desirable.

• Business-oriented with a market-based, metrics-driven approach to funding and organisational management.

• Ability to lead a high performing team and manage organisational change. 

• Entitled to work in the UK without work permit sponsorship from the Freedom Fund.

Desirable

• Advanced degree.

• Experience in the anti-slavery sector

Personal attributes

Essential

• Strong relationship management and networking skills.

• Strong commitment to the Freedom Fund’s vision, mission, values and goals, with a passion for human rights issues.

• Impactful storyteller and communicator across various mediums.

• Commitment to excellence and a relentless pursuit of results with an exceptional work ethic, strong organisational skills and a can-do attitude.

• Strong critical thinking skills, ability to problem solve and resourcefulness.

• Entrepreneurial and driven individual with exceptional attention to detail.

• Willingness to work as part of a team in a cooperative and supportive way.

• Ability to build partnerships with a wide range of individuals from diverse backgrounds.

• Comfortable planning and delivering multiple activities under pressure to strict deadlines and high levels of precision.

• Willingness and ability to travel (estimated up to 20% of time)

Compensation

• $219,336 - $242,424

• 5% employer sponsored 401k contribution (non-matched). 

• 25 days holiday per year, plus public holidays

• Generous health benefits package with full coverage of monthly premiums for medical, dental and vision. Additional cover is provided for spouses and dependants.

• Support for relocation to New York from within the United States will be considered for the right candidate

ShareAction is an independent charity and an expert on responsible investment. We work to build a world where the financial system serves our planet and its people. We set ambitious standards for how financial institutions, through their investment decisions, can protect our planet and its people and campaign for this approach to become the norm. We convene shareholders to collectively push companies to tackle the climate crisis, protect nature, improve workers’ rights and shape healthier societies. In the UK and EU, we advocate for financial regulation that has society’s best interests at its core.

ShareAction’s Banking Standards team works towards holding banks accountable for their impact on people and planet, with a particular focus on climate change. We have a history of campaigning on key aspects of banks’ climate strategies – such as their emission reduction targets or fossil fuel policies – and we are gradually expanding our work to include other sustainability themes and banking regulation. Recently, we have achieved significant wins, such as contributing to HSBC becoming the world’s largest bank to cease financing for new oil and gas fields, Barclays dramatically reducing its oil sands financing, and mobilising investors to call on Societe Generale to set a renewable energy target.

Our campaign activities are rooted in rigorous analysis and facts. We produce a variety of research outputs supporting our engagement with banks, including:

• Investor briefings and research notes, reviewing commitments made by individual banks.
• Banking sector benchmarks, ranking European banks on their approach to climate change and other sustainability themes.
• Thematic reports and position papers, reviewing how the European banking sector aims to address specific issues and relevant sustainability standards.

What you’ll do

As a Research Manager, you will play a pivotal role in shaping our banking survey. Through your work, you will have the opportunity to influence the banking sector’s approach to sustainability by highlighting areas of improvement and leading practices among Europe’s largest banks. In close collaboration with colleagues in the Banking Standards and Financial Sector Research teams, you will:

• Lead survey development: Oversee all aspects of our banking survey, from designing methodology and collecting and analysing data to producing engaging written outputs and data visualisations that summarise key findings. You will coordinate the project from start to finish and liaise with multiple stakeholders, ensuring that surveys remain consistent with other ShareAction benchmarks and align with our campaign priorities.
• Conduct thematic research: Undertake research and engage with internal and external subject matter experts to inform positions on themes covered in banking surveys, ensuring that surveys are based on robust criteria and reflect the latest market developments.
• Engage with key stakeholders: Design engaging presentations and present survey findings and recommendations to banks, investors, and other stakeholders. You will act as an internal and external spokesperson for the banking survey, with the support of the Communications team and members of the Banking team. Additionally, you will contribute to external consultations and coordinate data-sharing initiatives with partners.
• Contribute to monitoring, evaluation and learning: Support the development and implementation of a monitoring, evaluation, and learning strategy for our banking surveys to continuously enhance their impact, relevance, and delivery process.
• Support funding and resource development: Assist with funding bids to secure resources for the survey’s continued growth and impact. You will also be responsible for hiring and managing additional researchers when necessary.

What you’ll bring to the team

• Passionate about climate change, sustainability, and/or the role of the financial system in addressing these issues.
• Excellent organisational and time management skills with a proven ability to manage competing demands while meeting deadlines.
• Experience in project management, including task delegation and consideration of project team workload.
• Excellent analytical skills with a proven ability to analyse complex quantitative and qualitative data, produce detailed reports, and summarise findings.
• Proven ability to manage relationships with multiple internal and external stakeholders.
• Proficiency in Microsoft Office with a proven ability to manage data, produce research insights, and create data visualisations.
• Strong verbal and written communication skills with a proven ability to convey complex information to a wide variety of audiences.
• A great team player.

It would also be great – but not essential – if you have:

• Experience in conducting surveys and/or carrying out qualitative or quantitative research on financial institutions.
• Strong understanding of climate change, biodiversity, human rights, and/or public health.
• Strong understanding of how private commercial banks operate and the products and services they offer to corporate and retail clients.
• Experience integrating innovative tools into research processes, particularly AI tools.
• Experience with the Salesforce CRM system.
• Experience developing and/or managing databases using Excel or other applications.
  

While we hope we’ll find someone with the majority of these skills and experience, we’re keen to hear from you even if you don’t have them all. We appreciate lots of skills are transferable, and we welcome opportunities to explore different ways of achieving our goals.

We are currently formalising our hybrid working policy. However, the Banking team meets in the office every Tuesday as we find this helps with team bonding and productivity. We expect candidates based in London to come into the office at least once a week every Tuesday and candidates based outside of London to come into the office at least twice a month on a Tuesday.

What we will do for you

We are a fast-paced organisation that has grown substantially over the past few years. We recognise that our people work hard to advocate for responsible investment and drive meaningful engagement with those who have the power to create a brighter future. Every day, they bring their expertise, passion and persistence to build a world where the financial system serves our people and planet. We want to ensure we provide the right environment for our colleagues to thrive, and we are committed to improving our employee offer where possible.

Currently, we are pleased to offer:

• A commitment to flexible working: over 60% of our employees have some sort of flexible working arrangement in place.
• Hybrid working: we are committed to supporting our staff to work in a way that suits their lifestyle and meets the requirements of their role.
• Internal promotion and development opportunities: we offer a range of ways to improve your skills and focus on what you love, including promotion, secondment, or sideways development opportunities. For some levels of roles, we also offer direct progression.
• The opportunity to help make a difference: we tackle some of the world’s biggest social and environmental challenges. We offer opportunities for you to develop your skills and experience in a friendly, flexible and supportive working environment.
• A unionised work environment: our staff have the opportunity to join the union and are supported by our recognised union, Unite. We regularly consult and negotiate with our employees on workplace matters ranging from working conditions to pay.
• Regular in-person meetings, including all-staff away days, retreats and directorate strategy days to create connected teams.
• 8% non-contributory pension, invested with NEST and their green funds.
• Healthcare cash plan with Westfield that gives you money back on your healthcare costs.
• Employee assistance programme: advice and support, lifestyle discounts and short-term counselling.
• 25 days’ annual leave (increasing with length of service) plus office closure at the end of the year, ensuring everyone gets time to switch off together.
• Enhanced family leave pay: up to 18 weeks paid at 90% for either parent.
• Enhanced sick pay starting at 5 weeks’ full pay from day 1.
• Season ticket loan and cycle-to-work scheme.

ShareAction values and respects all differences in people (seen and unseen) and welcomes applications from all backgrounds, communities and industries. We are committed to having a team that is made up of diverse skills, experiences and abilities, and we are working hard to provide an environment where all can bring their authentic selves to work. We know that some people won’t apply for a role unless they meet all the requirements listed in the job description. If this is the case for you, but you think you would excel in this role, we want to hear from you!

For further information and to apply, please visit our website via the Apply button.

Closing date: 9.00 am on Monday 9th December 2024.
First-round interviews: Thursday 19th/Friday 20th December 2024 (online).
Second-round interviews: Early January 2025 (online). 

To be considered for this post, you must be legally eligible to work in the UK; unfortunately, we are unable to provide visa sponsorship.

Please be aware that when shortlisting we are really keen to get a sense of your unique voice and individual experience, especially if you are using generative AI tools as part of your drafting process.

Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness they're likely to die from.

We want a different society than the one we live in now. Our mission for the next five years is to close the gap in the number of people missing out on what they need at the end-of-life, through 3 ways: 

- Growing and transforming our direct care and support 
- Delivering more practical information and support 
- Leading in shaping the end-of-life experience  

Your role in our mission…..

This role is a fantastic opportunity for someone looking to kickstart and develop their charity events career, joining a busy National Events Team.

Our Events Assistant will play a key role in delivering impactful fundraising projects for Marie Curie. You'll support a variety of activities, from initial planning to event-day execution. You'll provide administrative and event delivery support across our challenge events and supporter led portfolio, ensuring our supporters have an outstanding experience.

This role offers hands-on fundraising experience and the opportunity to be the welcoming first point of contact for many of our supporters. Help us make a real difference while developing your skills in a collaborative and rewarding environment!

Key Responsibilities:
- Provide administrative support for product planning, delivery, and team operations.
- Assist with participant communication processes, including enquiries, registrations, and thanking supporters.
- Collaborate with Product Officers and Leads to ensure efficient procedures.
- Attend and support meetings, events, and promotional activities.
- Help develop marketing materials to recruit supporters.
- Monitor and report on fundraising activity on various topics including social media and email results.
- Support the team to manage expenditure, process invoices, and track budgets.
- Thank supporters via social media and other channels.
- Maintain and update supporter data on the database.
- Conduct competitor research and respond promptly to queries.
- Serve as a first point of contact for supporters, handling written and verbal communications.
- Complete general administrative tasks as needed.
- Manage the events team kit ahead of event days.
- Attend fundraising events in person - this role will require some work outside of normal office hours (weekends) where fundraising events necessitate.

Skills:
- Strong interpersonal skills for building relationships with diverse stakeholders.
- Proactive and able to work independently.
- Highly organized with excellent multitasking and administrative abilities.
- Detail-oriented with a high level of accuracy.
- Confident, resilient, and calm under pressure with a positive "can-do" attitude.
- Excellent written and verbal communication skills.
- Proficient in Microsoft Office and experienced in accurate database management.

Please see the full job description here

Application Process
As part of your online application, you will be asked for a CV and covering letter. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.

Close date for applications: 1st December 2024
Salary: £ 20,821 - £ 22,088
Contract: Full time, Permanent role
Based: Homebased Travel to London Office on Monthly basis

Benefits you'll LOVE:
- Flexible working. We're happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services.

We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

We're happy to accommodate any requests for reasonable adjustments. Please email any requests to [email protected]

About the role

WorldSkills UK is seeking a dynamic Network Member Manager to support and expand the growing network of institutions that are part of our award-winning Centre of Excellence. This role is vital to driving value for members and enhancing our flagship programme, which is dedicated to transforming Technical and Vocational Education and Training (TVET) across the UK. As Network Member Manager, you will manage relationships, engage members, and maximise the impact of the Centre of Excellence, ensuring member institutions have access to world-class training and development resources. Your work will support the Centre of Excellence set new benchmarks for teaching, learning, and assessment, ultimately contributing to the UK's global competitiveness in skills excellence.

Role purpose

The Centre of Excellence is WorldSkills UK’s cornerstone programme aimed at raising the standards of teaching, learning, and assessment across TVET. By harnessing international best practices and expertise, it fosters innovation and advances the quality of education across the sector. As Network Member Manager, you will be at the heart of the programme joining a vibrant and diverse team, working closely with member institutions to deliver impactful, sustained engagement and provide strategic support.

Key tasks and responsibilities

Programme management and reporting:

• Establish and maintain an account management framework to encourage member participation in the Centre of Excellence’s core offerings.

• Track and report on member engagement metrics, leveraging data insights to drive retention, satisfaction, and continuous improvement.

• Regularly evaluate and refine the member engagement framework to meet evolving needs, including offering tailored training and development solutions.

• Prepare comprehensive reports for management and leadership that provide insights into programme outcomes, trends, and impact. These reports will inform partners and stakeholders, highlighting the Centre’s achievements and demonstrating value to support continued engagement.

Member engagement and relationship management:

• Build effective working relationships with senior leaders from across the membership, serving as the primary point of contact for ongoing support.

• Develop and execute a robust engagement strategy to ensure that institutions gain maximum value from their membership.

• Oversee the enrolment and validation of new members, guiding them through the onboarding process and ensuring alignment with programme requirements.

• Conduct regular needs assessments and check-ins with members to ensure alignment with the Centre’s objectives and identify opportunities for enhanced engagement.

• Facilitate knowledge-sharing and collaboration opportunities within the network to foster partnerships and shared learning.

• Lead the annual recognition review, coordinating judging panels and planning events to showcase and reward excellence across the network.

Member communication and support:

• Collaborate with marketing and communications teams to keep members informed about events, training opportunities, and programme updates.

• Respond to member inquiries promptly, providing resources and guidance to support their full engagement with the Centre.

• Lead promotional activities to boost member engagement and manage the creation of impactful content for publications, social media, and other channels.

• Conduct and share impact studies that demonstrate the benefits of the Centre’s programmes, helping to raise the profile of WorldSkills UK across various platforms.

• Promote WorldSkills UK’s products and services to drive growth and increase reach within the education sector.

General responsibilities for a manager:

In addition to the key tasks and responsibilities set out above, all employees at this level are expected to:

• Manage, support and motivate allocated staff to successfully deliver activities/tasks.

• Manage resources (including staff, volunteers, suppliers, and partners) so that all project elements are delivered to acceptable standards on time, to budget and meet the required specifications and objectives.

• Contribute to a performance driven culture ensuring outcomes and activities are continuously monitored, reviewed, and evaluated against grant KPIs, resolving issues, and initiating appropriate corrective action.

• Establish a strong mechanism to measure impact, capture, report, and transfer intelligence across programmes of work.

• Produce requirement specifications in line with WorldSkills UK’s procurement strategies for all outsourced activity.

• Maintain WorldSkills UK’s established management policies for dealing with risks and issues for the Workforce Development team and the wider organisation.

• Contribute to the successful delivery of WorldSkills UK’s strategic priorities and annual business objectives.

• Promote and comply with WorldSkills UK’s Employee Handbook and the policies contained therein with particular reference to those related to Health and Safety and on equity, diversity and inclusion.

• Carry out any other duty as may be reasonably assigned that is consistent with the nature of the job and its level of responsibility. Any significant changes will be made in consultation with the post holder acknowledging experience, education and ability.

Person specification Key:

[E] Essential / [D] Desirable.

Qualifications and experience:

• Experience working with in Further and Higher Technical Education. [E]

• Experience establishing strong working relationships with senior leaders across education and training. [E]

• Experience in network or member management, ideally within an education or workforce development context. [E]

• Experience in developing and implementing engagement strategies to drive member satisfaction and retention. [E]

Knowledge and skills:

• Strong relationship management skills, with a demonstrated ability to build and sustain positive, collaborative partnerships [E].

• Excellent communication and interpersonal skills, with the ability to influence and motivate diverse stakeholders [E].

• Strong organisational skills and a proactive approach to managing multiple priorities and deadlines [E].

• Ability to implement change initiatives, focusing effort and commitment on making change work [E].

• Ability to analyse data and use insights to inform decision-making and improve processes [E].

• Knowledge of account management frameworks and best practices in member engagement [D].

• Familiarity with CRM systems and other tools for tracking member engagement and programme impact [D].

Personal qualities and attributes:

• Very reliable and with a high level of probity [E].

• Able to work to own initiative with broad direction [E].

• Able to think creatively and solve problems [E]. • Flexible in working methods and ideas [E].

• Excellent team player and collaborative approach to work [E].

• Enthusiastic and able to motivate others [E].

Special circumstances:

• Prepared occasionally to work outside normal hours [E].

• Prepared to travel within the United Kingdom [E].

• Able to spend time away from home [E].

This role is office based (as above) but with flexible hybrid working. It is expected the postholder will attend the office at least once or twice a week.

Full time working hours are a minimum of 35 hours per week, normal working hours are 09:00 to 17:00 Monday to Friday although we pride ourselves on having a flexible approach to our working practices and service delivery and are happy to discuss flexible working options, including part time, with suitable candidates.

25 days’ annual leave [which will increase by one additional day for each completed year of service up to a maximum of 30 days] plus public and bank holidays.

Reasonable adjustments will be offered to all candidates and every stage of the recruitment process.

This is an exciting opportunity to join the Cornwall Community Foundation as Fundraising Manager, based in Cornwall and able to attend the CCF office in Bodmin weekly.

Salary: £31,000-£34,000 FTE depending on experience

At the Cornwall Community Foundation, we want Cornwall and the Isles of Scilly to be a great place to live for everyone. Our mission is to raise sustainable funds from individuals and businesses and distribute them to community and grassroots non-profit organisations who are changing people’s lives across the county.

As Fundraising Manager you will be responsible for managing relationships with trust funds, including bid-writing, and supporting the stewardship of donors, including through our membership schemes. The suitable candidate will undertake a wide variety of duties and must have the ability to work to tight deadlines.

If you have a strong customer relationship or client management background – possibly from major donor fundraising, we want to hear from you. We offer a friendly environment to work in and you'll be joining a team who really are making a difference in Cornwall.

To apply for this post please read the application pack on our website.

Closing date Thursday 5th December 2024.

This is an exciting opportunity to join the Cornwall Community Foundation as Philanthropy Director, based in Cornwall and able to attend the CCF office in Bodmin weekly.

Salary: £39,000-£43,000 FTE depending on experience

At the Cornwall Community Foundation, we want Cornwall and the Isles of Scilly to be a great place to live for everyone. Our mission is to raise sustainable funds from individuals and businesses and distribute them to community and grassroots non-profit organisations who are changing people’s lives across the county.

This is a rare opportunity to join our team in an interim capacity as Philanthropy Director where you will be responsible for managing and developing relationships with our long-term supporters.

If you have a strong major donor fundraising background we want to hear from you. We offer a friendly environment to work in and you'll be joining a team who really are making a difference in Cornwall.

To apply for this post please read the application pack on our website.

Closing date Thursday 5th December 2024.