Direct Jobs

Interviews: 02/12 or 03/12 

For more information or to apply, please click 'apply now' to be directed to our careers site.

Join Our Team as Senior Head of Principal Giving!

Are you a passionate leader with a flair for philanthropy? At The King’s Trust, we're seeking a dynamic individual to lead our Principal Giving team, driving transformational impact for young people across the UK. In this senior leadership role, you will inspire your team to secure 7-8 figure gifts, build long-lasting relationships with high-value donors and cultivate new principal gift-level prospects. You’ll play a key part in our ambitious plans, including the next phase of our landmark 50th-anniversary campaign – aiming to raise £150m across our core funding and endowment. You’ll have a central role in guiding our Campaign Board and maximising our 50th anniversary year to deliver fundraising success.

If you're an experienced fundraiser with a proven track record in securing major gifts, exceptional communication skills, a skilled leader with an ability to motivate and develop high performance, and a deep empathy for the challenges young people face, we want to hear from you. Together we can help make a lasting difference for young people now and for future generations to come.

Key Responsibilities:

• Lead and inspire a high-performing team to meet a multi-million-pound target.
• Build strategic, long-term relationships with major donors and drive a new business culture.
• Drive the success of high-profile campaigns and projects.
• Ensure ethical, effective, and inclusive fundraising practices.

Apply today to be part of something truly transformational!

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need a Senior Head of Principal Giving? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of our Senior Head of Principal Giving! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – music festivals, The King's Trust Awards, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Equal Opportunities 

Here at The King's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives. 

We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.  

We’re a Stonewall Top 100 Employer and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and PULSE (LGBTQIA+ Network). 

Safeguarding 

The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants. 

A NOTE FOR RECRUITMENT AGENCIES:

We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!

Req ID: 3237 

Post summary

This is an exciting position for an exceptional person with fundraising, campaigning, policy, communications and management/leadership experience to temporarily direct one of the UK’s leading human rights NGOs. In this role, you’ll have the opportunity to oversee high-impact civil liberties campaigns to achieve real change and manage a high-performing multi-disciplinary team to further privacy, free expression and data protection rights in the United Kingdom. Importantly, you’ll be an experienced fundraiser, responsible for leading our grants and major giving to maintain Big Brother Watch’s income growth, and have experience with financial reporting.

You’ll have a diverse skill-set enabling you to line manage our Advocacy Manager, Digital Communications Manager and Head of Research and Investigations. An ideal candidate will also be responsible for leading the development of policy positions on new and emerging issues alongside our talented team.

You may also share spokesperson responsibilities, taking up our role as a recognised voice on civil liberties matters in the national media, though this is not essential.

The start and end of the position will include comprehensive handover periods with the current Director, and may include a period of co-working full time with the current Director.

We recognise that applicants may not have all the skills relevant to this role, or policy expertise across all of our key campaign areas. However, if you are a committed and experienced civil liberties advocate with significant fundraising and management experience, we would like to hear from you.

About you

We’re looking for highly experienced professional with a track record of NGO fundraising and management with a demonstrable passion for protecting civil liberties, especially privacy and freedom of expression. Ideally, you’ll have a high level of experience of or interest in working on new and emerging technologies.

Importantly, you’ll have excellent political judgement. You’ll have strong knowledge of British politics, a strong network of relevant contacts and significant experience both fundraising and advocating for change.

You’ll have an entrepreneurial approach, always identifying opportunities to boost Big Brother Watch’s campaigns, resources and reputation. The ideal candidate will appreciate the importance of winning in the court of public opinion in order to win in parliament, and have the skills to do both.

You’ll be a brilliant communicator internally and externally, able to simplify complex technology issues and convey powerful messages whether in campaign slogans or in interviews as a Big Brother Watch spokesperson.

You’ll be at ease working on a strictly non-partisan, cross-party basis and grounding our campaigns and communications strategies in human rights and liberal principles. You’ll also embody our principles of equality, respect and accountability.

We’re looking for someone with natural leadership qualities, ideally with experience of managing managers, who will bring the best out of our highly capable team as a motivating and compassionate director.

If you’re committed to Big Brother Watch’s mission, we’d like to hear from you.

Big Brother Watch

Big Brother Watch is a UK civil liberties campaign group fighting for a free future. We’re determined to reclaim our privacy and defend freedoms at this time of enormous technological change. And we fight to win.

We’re a fiercely independent, diverse, non-partisan and non-profit group of campaigners and researchers who work to roll back the surveillance state and protect rights in parliament, the media or the courts if we have to. We publish unique investigations and pursue powerful public campaigns to pursue real change. We work relentlessly to inform and empower the public to collectively reclaim privacy, defend our civil liberties and protect freedoms for the future.

We’re a small, dedicated and highly effective team of seven full-time staff, in addition to contractors and volunteers.

JOB DESCRIPTION

Fundraising

• Seeking fundraising opportunities and writing fundraising applications

• Reporting to funders, including trusts/grants and individual donors

Management and finances

• Day to day operational management of the office, ensuring policies are upheld

• Management of the Advocacy Manager, including overseeing the development of quarterly campaign plans and evaluations across our priority areas

• Management of the Digital Communications Officer and our public communications strategy/scheduling, encompassing digital fundraising

• Management of the Head of Research and Investigations, ensuring ongoing production of high-quality research, investigations and reports to support priority campaign areas

• Ensuring the highest level of quality of all campaigns, communications and research output

• Manage staff performance and development, and ensure wellbeing

• Help foster a positive, supportive work environment

• Financial management of the organisation, liaising with our accountants, with quarterly financial reporting to the Board of Directors, and maintenance of our annual budget

• Organise quarterly meetings of the Board of Directors and prepare papers, including financial and campaign updates

Advocacy

• Lead a high-performing, multi-disciplinary team to further our strategic aims across campaigns, communications, research and some litigation

• Identify advocacy and press opportunities to further campaign aims, with the team

• Oversee and ultimately authorise our public messaging, from press quotes to public stunts, in line with our strategic aims

• Work with the team to promote Big Brother Watch’s campaigns externally/in the media, supporting spokespeople or personally undertaking speaking engagements, media interviews/opinion writing, etc.

• Uphold Big Brother Watch’s reputational excellence in public fora

• Work with the team to communicate complex issues to varied audiences, whether parliament, press or public

• Identify opportunities to further our strategic aims whether in parliament, the press or through legal action

• Identify and support opportunities for the team to work with stakeholders and pursue collaborative campaigns/coalitions on key issues

• Develop and advance Big Brother Watch’s relationships with allies across Government, legislative bodies, international organisations & NGOs in a strictly cross-party manner

• Produce formal correspondence, blog posts, presentations, and other documents articulating Big Brother Watch’s strategic goals

• Reflect, evaluate and implement learning from Big Brother Watch’s performance

PERSON SPECIFICATION

Essential

• Successful experience (2y+) fundraising from trusts and individual donors for a non-profit/NGO

• Experience of budget management and financial reporting, particularly in a non-profit context

• Proven leadership in a senior management role (2y+) in a similar role or environment

• Proven experience with high-level political judgement and decision-making

• A strong understanding of the external political environment, including levers for change and knowledge of what changes the minds of decision-makers

• A demonstrated commitment to defending rights and civil liberties in the UK

• Strong problem-solving skills

• Proven ability to work successfully in a non-party, cross-party environment

• Proven ability to represent an organisation as a responsible and high-impact ambassador

• Proven commitment to organisational excellence across all outputs

Desirable

• Experience managing managers

• Expertise and experience on UK issues relating to data protection, civil liberties, privacy, surveillance and/or free expression

• Excellent and persuasive communications skills

• Aptitude for managing and building relationships with stakeholders

• Familiarity with relevant UK surveillance and data protection laws

Are you experienced in the field of Reward and Benefits? Are you looking for a new Part Time, Contract opportunity? We would like to hear from you!

We are looking for a Reward and Benefits Advisor to join our wider People and Organisational Development directorate for a 12 month Fixed Term period.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Here at RBL, we aim to offer fair, reasonable and competitive pay for work undertaken (within the context of a national charity), and to provide a supportive and attractive set of benefits. Working with the Pay and Benefits Lead this role will offer support across all aspects of both ongoing and project-based pay and benefits activity within the organisation.

Based within our People team, key responsibilities will include:

- Supporting the benefits package, through administering benefits provision and communication, and undertaking research to ensure RBL has a competitive and attractive benefits package.
- Undertaking salary benchmarking using a range of survey data, internal comparators and investigation of external markets
- Supporting the annual salary review process, through research, benchmarking etc, assist in the compilation of associated communications
- Undertaking Gender Pay Gap reporting, providing data and insights
- Providing effective reporting, reconciliation, and analysis of reward related data, providing trend analysis and recommendations
- Providing advice and guidance to People colleagues and senior managers on reward and benefit issues

This post is a 12 month Fixed Term Contract, Part Time opportunity, working 21 hours per week. Schedule of hours to be agreed between Monday-Friday 9:00am-5:00pm.

Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.

You will be contracted to your home address, and you will perform most of your work remotely there using our collaboration tools to work with colleagues, with occasional travel (incl. for monthly team meetings).

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

Interview Dates:        virtual interviews week commencing 18th November

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.

At Independent Age, we believe that no older person should face financial hardship. That’s why, by 2027, our goal is to have improved the lives of one million older people.

Our impact across policy, campaigning, information and advice, grant-making and partnerships improves lives by increasing the financial well-being of older people in financial hardship, enabling greater choice and independence in wider areas of life. We want to find talented individuals from diverse backgrounds to join us on this journey. 

Responsibilities and Person Specification: 

This role at Independent Age is a brilliant opportunity to work on our grant funding programmes, involving support of grant management, applications, assessments, and funding administration. The postholder will foster positive connections with funded organisations, service partners and individual grant holders, contribute to the review and analysis of grant and partnership reporting and evaluations, and help communicate the impact of grants working with multiple stakeholders. You will support with creating value-adding opportunities for grantees, from organising engaging training to hosting networking events.

A strong understanding of grant making and experience in supporting partnerships, a project, or programme of work, your collaborative approach, outstanding interpersonal skills, and commitment to customer service will be important for this role. You should also have excellent administrative and organisational skills, a keen eye for detail and be experienced in data management. 

For full details on the role and requirements, please review the job description and person specification.  If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway.

This is a full-time role, 35 hours per week, which you can choose to work over five days or a 9 day fortnight.

What it’s like to work at Independent Age: 

We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included. 

We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits. 

We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and hybrid working is standard for all (those contracted to work in the office usually attend 1 day per week). But if you need a different form of flexibility, we are always happy to talk flexible working.

You can find out more about what it’s like to work at Independent Age by visiting the Careers page on our website.

Application Process: 

To apply, please visit our website to submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format). 

To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement. Please do not omit dates of employment. Please ensure the title of any uploads does not contain your name.

Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer. A Basic DBS Certificate will be required for this role. 

Closing Date: 23:59 on Monday 18th November 2024 

Interview Dates:  

• First Interviews will be held online on Thursday 28th November 2024 
• Second Interviews will be held in person on Thursday 5th December 2024 at Independent Age, 19 Avonmore Road, W14 8RR. 

Are you passionate about safeguarding and driving best practice? We’re looking for a dynamic and experienced Head of Safeguarding to join Samaritans. In this vital leadership role, you’ll provide strategic oversight and expert advice on safeguarding adults and children at risk, ensuring a robust safeguarding culture across all of our services and the organisation as a whole.

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• £62,000-£67,000 per annum + emergency phone allowance 

• Permanent, full-time role (35 hours per week)

• We are passionate about flexible working, talk to us about your preferences

• Hybrid working: Linked to Ewell, Surrey office. A blend of working from home, the Ewell office and other locations for team meetings. 

• In-person working: Meeting in person is something we value. Mandated in-person meetings will be in place from Jan 2025. This is around 2 days per month and further information can be found on our careers website .

• Occasional travel and weekend work may be required. You’ll also be part of our emergency phone rota which is roughly one week in six.

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You’ll lead a talented team, shaping our safeguarding policies and practices for volunteers and staff, and work closely with senior leadership to manage complex cases, respond to safeguarding incidents, and chair key panels. Your expertise will help ensure Samaritans has a thriving safeguarding culture and continues to deliver safeguarding excellence, continuously improving, demonstrating impact and learning from best practice    . 

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Key Responsibilities:

• Managing a team of Managers

• Leading our safeguarding strategy and policy development

• Providing expert safeguarding advice across the organisation

• Chairing serious safeguarding incident panels

• Building strong relationships with external safeguarding bodies

• Representing Samaritans at conferences and external meetings

• Developing and updating safeguarding training

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What we’re looking for:

• Up to date Designated Safeguarding Lead training and Safeguarding training

• A qualified and registered Social Worker 

• Significant safeguarding experience, child protection and/or protection of adults at risk of harm

• Previous experience working with volunteers 

• Excellent up to date knowledge of safeguarding legislation, best practice guidance, policy and procedure 

• Extensive leadership experience including managing high performing teams, with the ability to challenge, build and maintain strong and effective relationships

• Experience of chairing and reporting serious case reviews and reporting to regulatory bodies, disclosure services, Local Authority Designated Officers, police and social services

• Strong problem-solving and communication skills, with the ability to manage complex safeguarding cases​

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Criminal record check (DBS): 

We take safeguarding seriously at Samaritans and follow safe recruitment practices. As this role has direct contact with children and adults at risk, this role will require an Enhanced DBS check with Adults and Children’s Barred Lists.

At offer stage, as part of the conditional job offer, we will require the candidate to disclose in full, spent and unspent convictions by completing a declaration form. The declaration form will only be seen by those who need to see it as part of the recruitment process. 

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What’s in it for you – our benefits

So, you want to work for us? Good choice. We like it here too. We offer competitive salaries, flexible and hybrid working to suit your needs, family-friendly policies, 28 days annual leave inclusive of wellbeing days and a matched pension contribution up to 5%. You’ll have a structured induction and ongoing projects, secondments & learning opportunities. We also have colleague-led affinity groups made up of people with shared identities. 

Your health and wellbeing is our priority. We have a staff community of Mental Health First Aiders, a Health Cash Plan and an Employee Assistance Programme. You’ll have free subscriptions to Headspace (your personal guide to mindfulness, sleep, focus, movement, and more) & Perkbox (an employee benefits platform with online exercise classes). That’s not all. We listen to your ideas and have staff forum and social committee networks.

Being Inclusive: We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from Disabled, BAME and LGBTQ+ candidates, as these people are under-represented at Samaritans. 

Application: If this sounds like the opportunity for you, please apply. You’ll be asked to upload your CV and cover letter (2 page max), outlining your motivations for applying and your transferable skills and experience. Applications close midnight on 10 November. Video interviews will take place on 18 November. 

If you're ready to lead impactful change and contribute to our mission that fewer people die by suicide, apply today.

Would you like to join the Campaigns, Policy and Research team for a leading national charity? Are you looking for a challenging new opportunity which will truly make a difference?

We are looking for a Public Affairs and Campaigns Officer to join the Royal British Legion’s London-based team. This role will see you help to shape and carry out RBL’s public affairs and campaigning activities at a national level, and to devise and deliver our political engagement events and campaigning work in Westminster.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Reporting to the Public Affairs and Campaigns Manager, key responsibilities will include:

- Planning and organising political engagement events, including Parliamentary and Party Conference receptions, exhibitions, panel discussions, consultation events, Poppy Rides and more
- Devising and delivering a bespoke engagement programme for MPs and their staff
- External and internal team communications, including social media, team website and intranet content, responses to enquiries from the public.
- Monitoring and researching Parliamentary developments, consultations and legislation of interest to RBL and producing briefings for senior colleagues across the organisation on relevant issues
- Developing and maintaining good working relationships with key Parliamentarians and their staff, as well as partner organisations key to the successful delivery of RBL’s campaigns and engagement events programme

Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.

You will be contracted to our London, Haig House Hub. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with colleagues but with a minimum expectation of two days/week connecting directly face-to-face with colleagues at the hub.

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.

Care Navigator (Diabetes)

Salary: £27,527 - £30,831 per annum + 6% pension

Employment type: 12 months (possible extension)

Hours: 36 hours per week

Based at: Haringey GP Federation offices (or as assigned)

Closing date: 11 November 2024 at 12noon

Interviews: 15 November 2024

Job Reference: 2024006

The Bridge Renewal Trust in partnership with Haringey GP Federation and North Central London Clinical Commissioning Group are delivering a new Pan-Haringey Diabetes Care Navigation Service. 

As a Care Navigator, you will provide support to people whose diabetes is not well managed or who are not engaging with health professionals, in particular, deprived and vulnerable groups within this cohort. You will support people to access diabetes information and/or education in their own language, improve their ability to navigate the health and care system and improve their confidence to self-manage their condition. This is a new and exciting approach to working with people with diabetes in Haringey.

The Bridge Renewal Trust is a charity that delivers practical ways that people can live healthier, long and fulfilling lives – thus playing our part in working towards reducing health inequalities and building stronger communities.

Are you a passionate and dynamic individual with excellent organisational and interpersonal skills; and a proven track record of working in a multi-disciplinary team, working closely with GP practices and other healthcare professionals, the general public and voluntary sector? Ability to speak Somali, Bengali or another Haringey community language would be desirable.

We are currently recruiting for a Care Navigator who will enable people to better utilise resources in the voluntary and community sector.  This will in part be by direct work with individuals, and also by collating information about voluntary and community resources locally, to share with individuals and health professionals in clinics and GP practices.

This is a unique opportunity to join a progressive organisation where we value and reward the performance of our staff. 

To apply, please email your CV with contact details of two referees, a supporting statement demonstrating how you meet the requirements set out in the Person Specification and completed equal opportunities monitoring form.

For a full job description, please visit the Bridge Renewal Trust website.

Company registration No: 06949568, Registered Charity No: 1131941

At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities. 

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today. 

We are delighted to be delivering the National School Breakfast Programme. Family Action is committed to supporting child development, and we believe a healthy school breakfast, without barrier or stigma, can set up children to succeed and give them the very best chance to learn. Working with schools across the country, the post holder will make a vital contribution in ensuring thousands of children in disadvantaged areas have a healthy breakfast at the start of the school day.

As a School Breakfast Coordinator, you will be required to work directly with schools to recruit them to the programme, facilitate the successful set up of breakfast delivery in their schools and provide ongoing support and advice. A big part of this role will be to proactively contact schools to offer them a virtual meeting to support them to sustain and grow their breakfast provision. 

Main Responsibilities:

• Proactively contact schools to offer online meetings and support in the ongoing delivery of their breakfast provision. Offering advice and guidance to increase the number of children having breakfast each day
• Respond to school queries via a support desk either by phone or email in a timely manner. Escalating to colleagues within the service as appropriate.
• Share knowledge, ideas, feedback and evidence of good practice with schools to inspire and encourage improved delivery of the breakfast provision.
• Work closely with colleagues and partners supplying the service delivery, ensuring any issues relating to Food orders, deliveries or provision help are reported and action is taken immediately.

Main Requirements (for details check the job description and person specification):

• The successful candidate will preferably be educated to degree level or relevant professional qualification to level 3. Have experience of working in customer service environments or experience of being first point of contact and providing high quality support.
• Experience of working in an educational setting or in partnership with schools or other educational providers and knowledge of how schools operate.
• Experience working in a remote team with the ability to confidently build relationships with a range of professionals, stakeholders and services.
• Excellent interpersonal and presentation skills including the ability to engage a range of audiences virtually.
• Proficient in Microsoft Office with strong IT and administration skills and a high level of competency in the use of Salesforce or a similar CRM tool. 

Benefits: 

• an annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holidays 
• up to 6% matched-pension contributions
• enhanced paid sick leave and paid family leave provisions
• eye care and winter flu jabs vouchers
• cycle to work scheme
• investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:

· Download and submit a completed Application Form linked to the Family Action job advert

• Closing Date: Monday 11th November 2024

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process, and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role and will reimburse your travel cost if you attend an interview.

*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons

Having launched our new organisation-wide CRM, Salesforce, we now enter a phase of embedding and optimisation. This is a hugely significant and transformative time that provides the opportunity to grow the way we engage with our supporters.

As the Senior Database Officer, your key purpose is to ensure efficient, compliant data management, and effective data processes.  You will be responsible for ensuring we have a proactive data quality programme in place. You will proactively support, find improvements, and push for efficiencies to allow Salesforce users to engage with and effectively manage our supporters all completed in line with relevant data protection legislation.

You will play a key role in facilitating process improvements across the organisation, scoping, defining, and implementing data quality improvements ensuring that Salesforce becomes an organisational success and drives data informed decisions across all teams.

Main duties and responsibilities of the role:

· Line management of a Database Executive, providing guidance, support, and development opportunities.

· Act as the team’s coach, providing a sounding board to Officers and Executives in the team and sharing the benefit of your experience.

· Ensure the accurate processing of Direct Debit claims and Gift Aid claims on the agreed schedule.

· Introduce and manage an ongoing data quality programme to enhance the integrity and usefulness of the data within Salesforce and building users’ confidence in the data.

· Play a regular part in the sprint development team, completing configuration work in Salesforce as directed and taking part in all sprint development meetings.

· Manage data import processes and ensure any exceptions are triaged and the issues rectified, including escalating issues to the relevant agency, or logging a defect in Jira Software.

· Support the Database Manager on database improvement projects aimed at improving teams’ processes surrounding their use of Salesforce.

· Provide 3rd line support for the Data Team ticketing system, ensuring tickets are resolved in a timely manner.

 

What we are looking for:

· Line management experience

· Experience of developing data quality rules and enhancing the quality of the data held in a CRM system

· Experience of using Salesforce or similar modern CRM systems.

· Experience using a ticketing system, such as Jira Service Desk.

· Experience of process improvement and automation.

· Experience of using an ETL tool to manage loading of data to a CRM system.

· Working knowledge of SQL.

· Knowledge of relational databases, CRM systems and/or large datasets.

· Understanding of data protection legislation and its application to charities.

· Understanding of BACS Direct Debits processes

· Understanding of HMRC Gift Aid processes and compliance

· Excellent verbal and written communication skills.

· Ability to manage multiple tasks simultaneously.

· A creative, positive, and proactive approach to problem solving.

· Excellent internal stakeholder management skills.

· Proven ability to work to a high standard and with an excellent eye for detail.

· Advanced Excel skills.

Additional Information:

Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £36,000 per annum, plus benefits

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 10th November 2024, with interviews likely to be held week commencing the 18th November 2024. We would encourage you to submit your application at the earliest opportunity as the closing date may be brought forward at any time. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.  Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website.

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure. 

In 2022, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement and were also listed in the prestigious Best Companies lists:

• 48th in the 100 Best Large Companies to Work For in the UK.

• 19th in the 100 Best Companies to Work For in the East of England.

• 3rd in the 50 Best Companies to Work For in the Charity Sector.

In addition, we were also shortlisted for a special award recognising the work undertaken on reducing our environmental impact.

In 2021, we were awarded the HR Management award by The Charity Times for our Wellbeing initiatives throughout the pandemic.

In 2020, we demonstrated our commitment to changing the way we think and act about mental health in the workplace and signed the Time to Change Employer Pledge. 

ARUK really does look after its people, where you will be able to add value and make a difference. 

To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK

Are you looking for a rewarding career that enables you to make a positive difference to the lives of young people?

Are you a dedicated and empathetic individual with a proven ability to build strong relationships and support individuals from diverse backgrounds in achieving their goals?

Would you like to be part of an award-winning Charity that helps improve the lives of more than 260,000 individuals each year?

If so, this role could be the perfect fit for you.

CXK is looking for a Skills & Employability Adviser to support a case load of young people who are not in education, employment or training (NEET), or are at risk of becoming NEET, with their transition into post-16 provision.  As a Skills & Employability Adviser, you will use your creativity and mentoring skills to engage young people in the Youth Employability Service (YES), supporting them to move on to their next progression.

Covering the West of the county and based in Eastbourne, we are looking for someone with experience and initiative, who can work creatively to engage young people in the service and then move onto to their next progression.

Your role will extend beyond direct beneficiary support; you’ll collaborate closely with partner organisations and community hubs throughout East Sussex, ensuring seamless referrals and continued progress for our beneficiaries.

Main responsibilities:

• Effectively liaising and communicating with a range of partner organisations to identify support for young people as needed.
• Champion and promote opportunities and resources with the caseload and partners/stakeholders.
• Maintain regular and consistent contact with young people to gain their trust, delivering effective caseload management, appropriately managing risk and safeguarding.
• Assess, action plan and review to make sure that appropriate IAG planning, and support is available for young people on caseload. 
• Supporting young people in their local communities, including travel across the county. (A car is essential for this role)

In return for your skills and experience, you’ll receive the following benefits:

• An annual salary of £24,386 to £29,732 per annum
• 30-33 days holiday, plus bank holidays
• Defined contribution pension scheme (matched by CXK up to 10% depending on length of service)
• Death in service life assurance policy (3 x annual salary)
• Generous sick leave benefits
• Enhanced maternity and paternity leave
• Comprehensive training and development programmes
• Mental health first aiders
• Cycle to work scheme
• Interest free season ticket loans
• Interest free parking permit loans
• Health Assured – Employee Assistance programme

Closing date for applications: 9am, Monday 11th November 2024.

Interviews will be held at our Eastbourne office on Tuesday 19th November 2024.

**Please note that we reserve the right to close this vacancy early if we receive sufficient applications for the role.  Therefore, if you are interested, please submit your application as soon as possible**

We have an exciting new opportunity for a Head of Fundraising to join our Income Generation team. Primarily, this new role will have direct responsibility for growing and managing our Individual Giving income streams within the Fundraising team, but will also have managerial responsibility for the Corporate, Community & Events income streams. The role will provide leadership and support to motivate and inspire team members to drive income.

The role will also play a crucial part in contributing to the success of the wider organisation, representing fundraising at the Heads of Service meetings.

The ideal candidate will have experience working in fundraising in the charity/not for profit sector, managerial experience, a proven record of meeting and exceeding targets and KPI’s, and excellent communication skills.

Tearfund is looking for a Data & Resources Officer who is passionate about serving those living in poverty by providing excellent customer service to our supporters.

Our team enables the transformative work of Tearfund around the world by serving Tearfund's UK based supporters. The successful candidate will be working on one of Tearfund's front lines providing a personal link and building relationships between our supporters and ourselves. Your role will involve answering supporter queries by email, letter and answering telephone calls from supporters; as well as to carry out additions, deletions and amendments to the supporter database, in order to maintain and increase the accuracy of the database.

Our team also manages Toilet Twinning & Tearfund Resources orders. This will also be answering supporter queries and working with an external fulfilment house to ensure that orders are sent out in a timely manner.

The successful applicant will demonstrate a desire to serve our supporters with professional excellence in a busy environment. They will set themselves high standards of working with speed and accuracy as they record information on our supporter database.

We are looking for a candidate who is:

• a flexible team player
• able to learn quickly
• organised and able to juggle competing priorities

Are you ready to help Tearfund maintain our reputation as one of the industry's best organisations for customer service? Then this could be the role for you!

All applicants must be committed to Tearfund's Christian beliefs.

Salary: This is a part time role working 28 hours per week. The full time salary is £29,688 per annum and the part time salary is £23,750 per annum.

This role can be largely home based, but the person in this role will need to work from the Teddington office regularly.

The recruitment process will include specific checks related to safe-guarding issues.

About the Help Chapter

The Help chapter brings together our core services responsible for responding to incoming enquiries from supporters, beneficiaries, and members of the public, including managing and responding to feedback and complaints.

About the role

As a Chapter Member at the National Deaf Children's Society, you'll be in a Chapter of like-minded and skilled specialists, experts, and emerging experts. Chapters are self-organising, and every member has a vital role to play, sharing their skills, knowledge and experience and learning and developing together. Led by the Chapter Lead all Chapter Members will value and respect each other's contribution and learn and develop collaboratively.

This role will design, implement and manage systems to ensure that fundraising and marketing activity is of a high quality, complies with relevant legislation and sector codes and is consistent with National Deaf Children’s Society policies.

You will carry out a programme of detailed quality assurance activity and monitoring to identify areas where improvements can be made and provide fundraising teams with recommended actions. This work has a particular focus on the management of telemarketing and face to face recruitment.

You will prepare reports for internal teams and stakeholders and provide support and guidance to fundraising staff in relation to compliance and what is required of them.

You will network effectively with peers across the sector and engage with external regulatory and sector bodies, such as the Fundraising Regulator, the CIOF, the DMA and the ICO, to ensure that the organisation is aware of all relevant developments and our views and priorities are taken into consideration; actively participating in sector consultations, meetings and working groups as appropriate.

Occasional travel will be required to shadow and monitor compliance training and to support our fundraising agencies.

 What might a day in the life look like? 

• Take ownership of and manage our internal Call Monitoring process – selecting and allocating calls from our agencies and listening to the majority to recognise any potential issues or trends that may arise.
• To follow up any feedback with the agencies and ensure they are compliant with fundraising code of practice.
• Updating and monitoring the site lists on our websites to ensure our supporters know where we are.
• Attend monthly and ad-hoc compliance forums and engage with external bodies to ensure we are maintaining standards across the sector. A chance to network with peers and even offer insight into our best practise.
• Quarterly due diligence checks with our agencies, along with monitoring of job adverts and contracts to ensure compliance.
• To manage and monitor our Mystery Shopping programme – engaging with the agencies regarding feedback and follow up, and approving invoices.
• A monthly compliance tracker to be shared internally so we know our key areas of focus.
• Management of our fundraising shadowing programme, with the occasional visits to our agencies for compliance training, feedback and shadowing.
• To help the organisation to deliver excellent standards of supporter care by providing cover for the team where necessary.
• To identify compliance issues which require follow-up or investigation and to conduct or direct any internal investigation.
• To conduct periodic audits (including National Deaf Children’s Society’s fundraising suppliers) to ensure that compliance procedures are followed and that compliance systems are effective.
• To catch up with your Chapter and offer valuable insights and support.

Who are you?  

· You’re passionate about working as part of a team and sharing and developing your skills, knowledge, and expertise in a collaborative environment 

· You have a can-do attitude and are focused on achieving outcomes 

· You’re happy to share your thoughts, skills, knowledge, and experience 

· You have an open mindset and embrace new concepts and ideas 

· You’re a natural collaborator 

· You’re adaptable within a changeable environment 

· You thrive in an agile product design and delivery environment 

What will be in your toolkit? 

· Strong digital skills and a sound understanding of agile values and principles 

· A commitment to the organisation’s culture 

· Comfortable with ambiguity 

· Bravery, courage and an appetite for risk taking 

· An exclusive focus on customers 

· An enthusiasm for giving and receiving continual feedback 

 

Disclosure check

This role requires a basic disclosure check. This post will be working in a position of trust and responsibility within the charity.

 

Our expectations

We expect all staff to:

· abide by and promote our Policy of Informed Choice, its Vision and Values, Code of Conduct and Equal Opportunities Statement.

· take responsibility for promoting and safeguarding the welfare of children and young people.

· develop an understanding of deaf awareness and BSL skills whilst employed with the charity.

The National Deaf Children’s Society is committed to safeguarding and promoting the welfare of children and young adults and expects staff and volunteers to share that commitment. 

JOB TITLE:                     Fundraising Retention Lead 

SALARY:                  £30,000 pa - £40,000 pa (FTE)  depending on skills and experience, (working 2 days per week with

                                    Wednesday as a working day, pro rata salary £12,000 pa - £16,000 pa)            

LONDON:                      Home Working/London Office                          

HOURS OF WORK:      Part-time 14 hours per week

REPORTING TO:          Head of Fundraising

Are you passionate about nurturing lasting relationships with supporters? Join Premier as the Fundraising Retention Lead!

Premier, Europe’s leading Christian Media organisation, is at an exciting juncture in our journey. In this pivotal role, you'll be responsible for spearheading strategies that not only retain but deeply engage our donors. Through heartfelt communication and impactful storytelling, you'll communicate the significant difference our donors' support makes, ensuring they feel deeply connected and valued by Premier. Your efforts will directly contribute to sustaining and advancing Premier’s mission, to help people encounter God through media. 

Role Overview

• Lead and implement Premier’s comprehensive donor retention strategy, crafting communication that supports long-term donor engagement.

• Ensure all first-time donors receive immediate, heartfelt acknowledgment, fostering a strong initial connection.

• Plan the reactivation journey for lapsed Direct Debit donors, analysing and enhancing the conversion rate of such campaigns.

• Create bespoke communication plans through personalized updates, including exclusive insights and messages from the CEO.

• Oversee fundraising content for Premier’s quarterly supporter publication and liaise with external agencies to produce impactful donor retention materials.

• Utilise retention metrics to refine strategies and recommendations for Premier’s broader fundraising efforts.

Why Join Premier?

• We offer competitive salary

• Hybrid work

• Additional leave on your birthday

• Extra annual leave in addition to statutory

• Competitive sickness absence pay scheme

• Life Assurance scheme

• Employee Assistance with online GP scheme 

• Working from home equipment allowance

• Eye care scheme 

• Enhanced Maternity and Paternity leave pay 

In addition to competitive pay and benefits, Premier offers:

• Great place to work, with people that support, encourage and look out for one another. You will love coming into work, both in person and virtually.

• Mission-driven work where you make a tangible impact by contributing to a mission that reaches millions worldwide.

• Dynamic team culture with supportive, creative, and passionate team that values innovation and collaboration.

Please note that the nature and/or context of the role mean that an occupational requirement applies for the postholder to be Christian.

Ready to make a lasting Impact? Apply now!