Direct Jobs

Location: Hybrid working part London Office (Islington, London) part home work. The post holder will work a minimum of 1 day per week in the office.

Salary: £40,450 per annum  
Hours: 35 hours per week 

Closing date: Tuesday 19 November 2024 at 10.00am 

Interview date: Thursday 28 November 2024 

This is a full-time permanent position. 

Please note that we reserve the right to hold interviews earlier so please apply as soon as possible. 

Who we are looking for 

You’ll be joining our Fundraising and Engagement team at an exciting time as we leverage our new, global brand to engage and recruit supporters and raise essential funds to power our work.

We’re looking for a strategic, insights-led individual to join our passionate Supporter Marketing & Experience team and lead Individual Giving. The team is on an exciting journey of growth as we prepare to launch a new Membership product to unlock our connected masses and grow our Legacies programme.

With your insight-led approach and direct marketing expertise, you’ll help shape the programme, working closely with the Head of Supporter Marketing & Experience. 

Experience required 

• ​Leading and managing a team

• Planning, managing and evaluating multi-channel direct marketing campaigns for supporter acquisition and retention 

• Planning, executing and evaluating integrated supporter journeys, using digital and email platforms

• Developing and monitoring KPI’s and reporting to drive decision making

• Collaborative working with multiple internal and external partners including fundraising & marketing agencies 

• Planning and managing projects and budgets

• Evaluation and reporting of direct marketing activities

• Working in a recognised database 

About Breakthrough T1D 

Breakthrough T1D is the world’s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia. 

You will find a vibrant atmosphere and spirited team at Breakthrough T1D, always striving to make a difference to people living with type 1. 

Employee benefits 

As an employer we offer: 

• Hybrid working arrangements

• Flexible working and will consider compressed hours

• Generous annual leave entitlement – 25 days per year plus bank holidays for full-time staff with leave increasing after three and five years’ service

• Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment

• Season ticket and cycle loan

• Pension scheme

• Family-friendly policies – maternity, paternity, adoption and shared parental leave at enhanced rates

• Personalised training to suit your career aspirations and professional development 

Breakthrough T1D is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age. 

Battersea is here for every dog and cat, and has been since 1860. Our multiple award-winning Income Generation department raises around 60% of the Charity’s total income, allowing us to continue to grow to make sure we can be here for every cat and dog, now and in the future.

We are looking for someone to join our team as our Senior Legacy & In Memory Stewardship Officer to manage our Legacy and In Memory Retention and Stewardship programme – delivering bespoke and personal, multi-discipline stewardship and excellent supporter care to Legacy enquirers, Legacy pledgers and In Memory Donors, to build lasting relationships with these audiences and maximise income. 

To be successful in this role, you will have proven ability to plan, implement and evaluate direct marketing campaigns with substantial understanding of retention and stewardship journeys, as well as excellent interpersonal skills and a track record of building, maintaining and managing successful individual relationships with a variety of stakeholders.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.   

By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. 

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 14th November 2024
Interview date(s): 26th & 28th November 2024 (1st round, video); 3rd December 2024 (2nd round, in person)

To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

We have an exciting opportunity to join our Support Care Team in either our Glasgow or London office to provide our donors and fundraisers with excellent supporter care.

You will have a minimum of 1 year’s experience in supporter care/customer service, and you will have experience of inputting data and general use of databases.

This is a full time, fixed-term position for 12 months.

Your responsibilities

• Deliver excellent supporter care and stewardship journeys to our donors, fundraisers and event participants through effective communication via inbound/outbound calls and e-mails.

• Identify opportunities to steward and maximise the lifetime value of supporters.

• Ensure accurate banking and recording of all donations to Maggie's, including processing income from a variety of online fundraising platforms to ensure funds are attributed to the correct donors.

• Ensuring mailing preferences are applied to donors' records on our database.

• Manage and respond to a wide range of enquiries from supporters, people with cancer and their friends and family, volunteers, centre fundraising staff and third-party suppliers.

Benefits we offer

In addition to a highly rewarding career, we offer a range of staff benefits, including:

• a unique, experiential induction based in one of our centres 
• a structured, year-round performance review process focused on developing you in your current role and exploring opportunities for the future
• a competitive holiday entitlement
• workplace pension with the option to apply to continue NHS pension
• the option to apply for a Bike Loan, Travel Card Loan, Ride to Work scheme and much more. 

Please see our website for further details.

The role of the Direct Marketing Executive is a varied one. Working with different teams & suppliers, you will be supporting and delivering direct marketing campaigns online, offline and across a range of media channels. The acquisition programme is an evolving one and there is change and growth happening in a lot of interesting areas at a fast pace.

As well as running day-to-day activity on your own campaigns, the post holder will be responsible for supporting the wider acquisition team by ensuring data and supporter engagement processes are running smoothly across campaigns. Alongside this, they will ensure compliance and adherence to the most recent regulations and codes of practice is top of the agenda.

Fundraising experience is not essential for the role, but we are looking for someone with the desire and self-motivation to learn and develop, and the drive and passion to change the future for those affected by dementia. The successful candidate will be able to show this, be collaborative and enthusiastic, want to learn and develop, and be keen to get involved with the activities of the team right away.

Main duties and responsibilities of the role:

Campaign Management

· Support with planning and delivery of a wide range of supporter engagement and fundraising activities including digital marketing and face-to-face fundraising.

· Support with the creation of content copywriting for digital adverts.

· Work with others in the team to conduct mystery shopping, shadowing and call listening to measure fundraising quality and ensure compliance.

· Liaise with designers, printers, mailing houses, agencies, and fulfilment houses.

· Support the day-to-day management of fundraising agencies and suppliers, ensuring relationships are effective and productive.

· Assist in the production and delivery of motivating fundraiser training.

· Support in recommendations for change and refinement across the direct marketing programme.

Finance & Reporting

· Daily campaign tracking and reporting

· Administer the recording, reconciliation, and processing of invoices to be paid from acquisition Direct Marketing nominal codes.

Other duties

· Tracking and evaluating competitor and industry trends, collaborating with the other Direct Marketing Executive to provide recommendations to the wider team for potential improvements and testing opportunities.

· Keep up to date on the latest developments within the sector relating to best practice in fundraising.

· Proof-read direct marketing materials and collateral.

· Regularly attend, support, and contribute to meetings and events.

· Ensure compliance and adherence to the most recent regulations and codes of practice.

· Keep up to date with dementia news, research developments and the work of ARUK and consider the impact on campaigns.

· Undertake any other relevant duties and projects delegated by the Senior Direct Marketing Officer in line with the responsibilities of the post.

What we are looking for:

· Experience of using Microsoft packages; particularly Excel, Word and PowerPoint

· Proof reading

· Administrative experience.

· Good organisational skills and the ability to prioritise workload.

· Willingness to collaborate and work closely with other departments and external suppliers.

· Excellent attention to detail.

· Excellent written and verbal communication skills and the confidence to communicate with people of all levels.

· Strong team player and self-motivator.

· Strong focus on results and continuous improvement.

· Flexibility to work some unsocial hours and willingness to travel independently.

Additional Information:

Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £23,500 per annum, plus benefits

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 10th November 2024, with interviews likely to be held week commencing the 18th November 2024. We would encourage you to submit your application at the earliest opportunity as the closing date may be brought forward at any time. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.  Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website. 

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure. 

In 2022, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement and were also listed in the prestigious Best Companies lists:

• 48th in the 100 Best Large Companies to Work For in the UK.

• 19th in the 100 Best Companies to Work For in the East of England.

• 3rd in the 50 Best Companies to Work For in the Charity Sector.

In addition, we were also shortlisted for a special award recognising the work undertaken on reducing our environmental impact.

In 2021, we were awarded the HR Management award by The Charity Times for our Wellbeing initiatives throughout the pandemic.

In 2020, we demonstrated our commitment to changing the way we think and act about mental health in the workplace and signed the Time to Change Employer Pledge. 

ARUK really does look after its people, where you will be able to add value and make a difference. 

To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK

Salary:  £31,133.37 per annum 

Location: Flexible – home or office based

Contract: Permanent

Hours: Full time 37.5 hours

Closing date: Thursday the 14th of November at 11:30pm

Are you eager to learn about the face-to-face fundraising industry surrounded by an engaged and friendly team? Are you passionate about providing outstanding supporter experiences? Do you want to work with one of the UK’s leading housing and homelessness charities?  Then join Shelter in this new role as a Direct Marketing Executive and you could soon be playing a key role at the heart of our Individual Giving team.

About the role

The role will involve playing a pivotal role in to help deliver on Individual Giving’s ambitious programme as you seek to maximise income opportunities which will help more people and families secure a safe home. Day-to-day, you’ll work alongside a Direct Marketing Manager to support and lead on exceptional fundraising campaigns and projects.

Your challenge will be to make sure each campaign builds strong supporter relationships and long-term commitment to Shelter. We’ll also rely on you to help develop our F2F fundraising programme to create innovative new ways to fundraise for Shelter and work directly with our F2F fundraising teams to train, monitor and enhance performance.

And, when it comes to helping deliver on our Individual Giving strategy, working with teams in IG to increase lifetime value of cash, regular giving, and lottery supporters, managing budgets or working on new products and propositions, again, we’ll count on you.

About you

Passionate about providing outstanding supporter experiences and face-to-face fundraising as a direct marketing channel, you’ll also need a real enthusiasm for motivating and teaching others about Shelter’s work. A proactive forward thinker, you have a keen eye for detail, are used to working in matrix teams, great at building relationships and a skilled communicator who enjoys sharing knowledge with others. What’s more, you’re a confident decision maker who’s eager to learn more about the F2F fundraising industry and Shelter as a whole.

Experience of face-to-face fundraising would be particularly useful, while an interest to learn more about project management and development is key. Someone who knows how to utilise insight, including the motivations, interests and behaviours of supporters or customers to guide decisions, you’re used to optimising and reviewing campaigns and using data to interpret, analyse and convey results. Equally important, you’re willing to challenge the status quo and introduce new ideas, methods and processes and to critique campaigns and materials to assess and improve.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team

Part of a thriving Income Generation (IG) department, our Individual Giving team consists of three programmes - Supporter Acquisition, Direct Dialogue and Supporter Retention and Development. Together, we deliver a diverse programme of work with ambitious income targets that support our organisational strategy, across cash, regular giving and lottery products. We’ve grown quite a bit over the past few years and benefitted from both investment and opportunity for innovation. That’s resulted in us generating over £20m of unrestricted income every year. We’re also welcoming and supportive, firmly believe in developing our people and can offer you every opportunity to progress.

How to apply

Please click ‘Apply for Job’ below. You are required to submit a CV and responses to the 'About you' points outlined in the job description of no more than 350 words each. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

We are looking for a Direct Marketing Executive (Acquisition) to join an incredible medical charity and support the acquisition strategy which includes using data and insight to deliver across a variety of channels including digital, email, social media, direct mail, telemarketing and SMS.

The role can either be UK homebased working, with once a month in the London office or Hybrid working with two days a week in the London office. Salary range is dependant on Location 27,250 29,697 (Remote) - 32,625-35,000 (London)

The Charity
An inspiring medical charity dedicated to helping people at some of the most vulnerable moments in their lives. Youll be joining a highly respected organisation, known for its supportive and inclusive working culture, offering fantastic benefits including hybrid and flexible working!

The Role
Manage the delivery of acquisition campaigns from concept through to evaluation, using data and insight to drive creative and production, drawing up schedules, and managing the approval processes.

Work collaboratively with data teams to ensure effective use of supporter profiling for delivery across a range of annual acquisition campaigns.

Manage relationships with external agencies including media houses, designers and printers; to negotiate costs and
relevant performance reviews.

The Candidate
Experience of running effective digital campaigns on a national or regional basis.

Experience of using a variety of fundraising channels including digital, email, social media, direct mail, telemarketing and SMS.

Experience of using fundraising databases e.g. Dynamics 365, Raisers Edge or similar to produce reports and access a range of data.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Do you want to make a difference and be part of a vibrant and inclusive organisation that has been helping save lives for more than a century?  As one of the country’s best-loved charities, St John Ambulance played a pivotal role in responding to the pandemic as well as everyday health emergencies, training, supporting communities, and improving young people’s lives.

 Supporting the Direct Marketing Manager in delivering growth in income through St John Ambulance’s direct marketing Retention programme via a range of campaigns. You will focus on supporting the Retention strategy which includes using data and insight to deliver across a variety of channels including digital, email, social media, direct mail, telemarketing and SMS.

You will either be able to work in a hybrid way working between home and 2 days per week at our London office or remotely working from home with a requirement to attend our London office for a team anchor day once a month

We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. The role benefits from a competitive salary, generous pension, hybrid, flexible working, 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years, options to buy and sell holiday, free first/mental aid first aider courses, Blue Light and NHS online shopping discounts, cycle to work scheme, life assurance, flu jab, eye care, mental health and wellbeing tools and volunteering days. 

About You:

Having worked in a third sector direct marketing role previously, you will have experience running effective national and regional campaigns using a variety of fundraising channels including digital, email, social media, direct mail, and telemarketing. With your good organisational and time management skills you’ll be able to meet deadlines and manage conflicting priorities under pressure. 

You will have knowledge of usability testing, user research methods and conversion rate optimisation as well as an understanding of fundraising regulator guidance, gambling commission compliance and GDPR. 

About The Role

• Manage the delivery of all Retention campaigns from concept through to evaluation, using data and insight to drive creative and production, drawing up schedules, and managing the approval processes
• Work collaboratively with data teams to ensure effective use of supporter profiling for delivery across a range of Retention campaigns
• Manage relationships with external agencies including media houses, designers and printers; to negotiate costs and relevant performance reviews
• Responsibility for collation of all KPI tracking, trend analysis and activity results that feed into the team’s reporting and performance structure 
• Work alongside the Content team to research and develop retention. To gather information, case studies and photos for use in all direct marketing campaigns. Where appropriate, to liaise with external agencies such as designers and copywriters

Please see the job description for more detail 

If you are a current St John Ambulance employee, please apply here: Click here

For all other candidates, or SJA volunteers wishing to apply, please apply below. 

About Us:

St John Ambulance is committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve. At St John, everyone is valued and supported to thrive; we have several networks including the Armed Forces Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups. We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equity, diversity and inclusion. 

  We reserve the right to close this vacancy early if we receive a high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Do you want to make a difference and be part of a vibrant and inclusive organisation that has been helping save lives for more than a century?  As one of the country’s best-loved charities, St John Ambulance played a pivotal role in responding to the pandemic as well as everyday health emergencies, training, supporting communities, and improving young people’s lives.

 

Supporting the Direct Marketing Manager, you’ll play a key role in delivering growth in voluntary income through our direct marketing acquisition programme utilising a range of campaigns and products, both online and offline. Products include one-off donations, regular giving (including value-exchange/ sponsorship products) and lottery. You’ll also be responsible for the development, implementation, day to day management, evaluation, and delivery of our acquisition portfolio. 

You will be able to work in a hybrid way between home and 2 days per week at our London office.  

We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. The role benefits from a competitive salary, generous pension, hybrid, flexible working, 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years, options to buy and sell holiday, free first/mental aid first aider courses, Blue Light and NHS online shopping discounts, cycle to work scheme, life assurance, flu jab, eye care, mental health and wellbeing tools and volunteering days. 

About You:

You will have experience of running effective national and regional campaigns using a variety of fundraising channels including digital, email, social media, direct mail, and telemarketing. With your good organisational and time management skills you’ll be able to meet deadlines and manage conflicting priorities under pressure. 

You will have knowledge of google analytics as well as an understanding of fundraising regulator guidance, gambling commission compliance and GDPR. 

About The Role

• Manage the delivery of acquisition campaigns from concept through to evaluation, using data and insight to drive creative and production, drawing up schedules, and managing the approval processes.
• Work alongside the Content team to research and develop acquisition products, journeys and communications, gathering information, case studies and photos for use in all direct marketing campaigns.
• Manage relationships with external agencies including media houses, designers and printers; to negotiate costs and monitor performance 
• Working collaboratively with a number of internal teams to ensure effective use of supporter profiling for delivery across a range of annual acquisition campaigns. 

Please see the job description for more detail 

About Us:

St John Ambulance is committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve. At St John, everyone is valued and supported to thrive; we have several networks including the Armed Forces Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups. We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equity, diversity and inclusion. 

If you are a current St John Ambulance employee, please apply here: Click here

For all other candidates, or St John Ambulance volunteers wishing to apply: please apply below

St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve.At St John, everyone is valued and supported to thrive.  We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately about equity, diversity and inclusion.

Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.

Recruitment Agencies: We are not utilising the services of recruitment agencies for this vacancy and will accept direct applications only.

  We reserve the right to close this vacancy early if we receive a high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Event Manager

Salary: £45,000

Contract: Full time (35 hours a week), 14 months fixed term contract

Location: The position is based at the Peace Direct office in Central London (with options for hybrid working) 

Peace Direct is an international charity that works with local peacebuilders and their allies to shift power and resources for sustainable peace. Local people are the experts in the conflicts that affect their communities, and only they understand what it takes to build peace that lasts. We make sure these local peacebuilders have the resources they need to make peace a reality, and that their work is resourced, acknowledged and supported by the international community.

The role

If you have the expertise and enthusiasm for event management, this could be the role for you!

We are seeking a highly skilled and experienced Event Manager to help coordinate, plan and deliver Peace Direct’s 2025 global peacebuilding gathering to be held in Kenya. The ideal candidate will have a proven track record of successfully managing large-scale events from inception to completion. This role requires excellent organizational, communication, and leadership skills to ensure the seamless execution of events.

This brand new role is a 14 month contract specifically developed to deliver and roll out the event. Along with two Event Assistants under your direction, you will be responsible for managing and implementing the programme, including handling travel arrangements (100+ bookings), including flights, hotels, and transportation. You will have a solid background evidencing strong communication and interpersonal skills and the ability to build a smooth rapport with internal and external stakeholders critical to the success of the event. Stakeholders will include local suppliers, peacebuilders, funders and direct engagement with the venue and service providers and key donors.

We are looking for someone with a keen eye for detail to ensure a high professional standard is maintained - even under work pressures - and with budget management experience of large projects (exceeding $250k), ensuring cost-effectiveness and adherence to financial and time constraints.

Interested? Then please see the attached recruitment pack for more details about the role and how to apply. 

The deadline for applications is 23:30hrs on Wednesday 6th November.

Location: This position will be based at Peace Direct’s UK or Netherlands offices, with options for hybrid working. Please note that currently Peace direct has no Certificate of Sponsorship for UK visas.

The Role 
Are you passionate about supporting people-centred and locally-driven approaches to learning and research?  Are you experienced in community-based research, data collection and knowledge management? 

We are looking for a Senior Learning and Research Analyst to join our International Programmes and Research Team. Supported by our Learning and Impact Manager and working alongside our Senior Monitoring and Evaluation Analyst and team of researchers, you will be responsible for consolidating and managing a central database and knowledge system that will underpin Peace Direct’s learning loop with specific emphasis on locally-led peacebuilding initiatives in Afghanistan, eastern DRC, Mali and Sudan.

This work is integral to our decolonised ways of working and will form an important part of our multi-year ‘Local First: Transforming the Peacebuilding System’ programme funded by the Dutch MfA.

This is a role for someone with a passion for peacebuilding and local leadership and a strong commitment to shifting power in the international system.  You will have excellent analytical skills with experience of developing research, information or MEL systems in the international development sector.

Working in partnership with peacebuilders in francophone countries means the ability to work in French (proficiency level B2 or above) is a must and as such will be tested in interview.  Added to this is the requirement for experience of processing qualitative and quantitative data using various approaches, including working with local knowledge systems, which will be highly valuable in this role.

Who we are 

Peace Direct is an international charity with a vision for a just world, free from violent conflict. Working in partnership with local peacebuilders in some of the world’s most conflict-affected places, we want to change the international system so that it better supports the role that local people and communities play in preventing violence and building and sustaining peace.

Still interested? Take a look at the job description to see full details about the role and whether it matches your skills, career goals and experience.

How to Apply: Please upload your CV and a cover letter detailing relevant experience and why you are passionate about locally led peacebuilding.

Your covering letter should be no longer than two sides of A4. Please indicate in your cover letter, should you choose to, whether you are applying through the Disability Confident Scheme.

We also offer candidates the choice of submitting a video clip (ie. a video cover letter) if this is preferable to a written cover letter - To ensure fairness we suggest you turn the camera off so that we only hear your voice. It should be no more than 2 minutes in length. You should email it as a video link via WeTransfer or any other file sharing tool to our recruitment inbox, the address of which you will find on the jobs page of our website as unfortunately the Charity Jobs website does not permit a url to be inserted here. 

For the video cover letter, the following should guide your speaking points:

• Your name;
• The job you are applying for;
• Describe your overall skills and abilities (as they relate to the post being advertised);
• A brief description of your work experience (in relation to the post being advertised);
• What makes you qualified for the new position;
• Any additional details that help introduce yourself

You should choose either a written cover letter or a video cover letter, but we request that you please DO NOT submit both.

Closing deadline for CV and cover letter is 23:30hrs on Sunday 10th November.   

Shortlisted candidates will be asked to complete a short supplementary information form.

Interviews will be held online during the weeks of 18th and 25th November.

Peace Direct strives to be a diverse and inclusive employer, with equality of opportunities regardless of personal identity, and we are committed to improving our systems and ways of working to support this, including creating a Diversity, Equality and Inclusion (DEI) working group, DEI strategy and recruitment guidelines. We strongly encourage individuals from disadvantaged and underrepresented backgrounds to apply, including Black, Asian and Minority Ethnic (BAME), LGBTQ+, people with disabilities and people with mental health challenges.

We welcome people from all backgrounds and strongly advocate our DEI policy and commitment to maintain an inclusive workplace culture; we take pride in being inclusive, fair, equitable and transparent, so we welcome a conversation about any DEI concerns you may have.  Please contact our HR Manager, Lesley Agbarakwe. What’s important isn’t your level of education or the opportunities which you have had; it’s about your passion and how you seize the opportunities ahead of you to use your skills and knowledge in this field of work.

Our values and commitment to safeguarding

All offers of employment will be subject to satisfactory references and appropriate screening checks, which includes criminal records (DBS) checks. Peace Direct also participates in the Inter Agency Misconduct Disclosure Scheme (MDS). In line with this Scheme, we will ask your consent to request information from previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation after having left previous employment.

By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

Peace Direct is committed to preventing and protecting all people from harm in their interactions with us. We expect all those that act in our name to uphold our approach to doing no harm and to sign up to our Safeguarding policy and Code of Conduct. As part of being a Disability Confident Committed employer, we welcome people with disabilities or health challenges to apply and those who meet our Essential requirements as laid out in the job specification will be guaranteed an interview for the job for which you are applying, through our Disability Confident scheme (formerly known as the Guaranteed Interview Scheme).

Interim Finance Director

Location: London – Hybrid (flexi) 
Hours: Part time, 3 days per week
Contract Type Fixed Term Contract – 6 month (commencing Jan 2025) 
Salary: £75,000 - £85,000

Reporting to the CEO, the Finance Director will be part of In Kind Direct’s leadership team and contribute to the overall leadership, strategic direction and decision-making of the organisation. 

Do you believe that everyone should have access to life’s essentials & that no usable product should go to waste?

You will be joining an inspiring peer group and wider team committed to this mission. You will also work closely with the Board of Trustees for In Kind Direct and In Kind Direct International, a diverse and high-profile group of individuals who bring a wealth of knowledge and passion to help drive our strategic objectives and achieve our impact goals for 2025 and beyond. 

Specifically, you will lead the development and performance of financial strategies that enable long-term financial sustainability and efficient operations of the organisation, all with the focus on delivering greater impact to those we serve. You will advise the CEO and Board on these strategies, including working with the Partnerships and Impact Director and Commercial Director to set the philanthropic and commercial income strategies. 

The Finance Director will also be responsible for implementing and developing financial planning, budgeting and forecasting to support IKD’s decision making for increased impact and improve IKD’s effectiveness and efficiency. This includes responsibility for the development and maintenance of the internal finance controls, policies, procedures and systems. Finally, you will also lead decision-making on investments, reserves and the management of financial strategy and risks, taking into account our approach to sustainability. Previous experience in eCommerce and distribution will be a significant advantage given the innovative In Kind Direct model.

Skills and experience you will bring

• Experience working at FD level with in-depth knowledge of financial and operational management, ideally including relevant experience within the charity sector.
• Strategic thinker experienced in collaborative strategy development.
• Innovative, curious and rigorous - able to find strategic solutions and work at pace to support commercial and operational decisions [CW5] with modelling that drive greater impact.
• Fully qualified finance professional (ACA, ACCA, CIMA or equivalent)
• Understanding of Ecommerce and distribution is highly desirable.
• Wide experience of business planning, functional development and performance reporting, including to the Board of Trustees.
• Experience managing outsourced finance teams desirable.
• An experienced leader with a track record of delivering ambitious goals, bringing together diverse, inclusive, high performing teams.
• Equally adept at and enthused by engaging in strategic decision making and rolling up their sleeves to get involved in the day-to-day delivery of In Kind Direct.
• Values-driven with exceptional integrity and committed to our other core values of innovation, kindness and togetherness. 
• Knowledge and experience of tax and accounting regulations. Knowledge of the charity sector desirable.
• Demonstrably committed to equal opportunities and anti-discriminatory practice and promotes diversity.

About In Kind Direct

Who we are

We are a UK charity that works with charitable organisations and companies to ensure everyone has access to the products they need to live well.

What we believe

Everyone deserves access to life’s essentials and no usable product should go to waste.

Our Purpose

We create powerful partnerships, enabling more communities to thrive.

What we do

We distribute products including personal hygiene, household, clothes, toys and technology, donated by manufacturers and retailers, to charities, community groups, food banks and schools across the UK.

We are currently supporting 500,000 people each week. In 2023 we unlocked over £25m in savings into the voluntary sector. This helped charitable organisations meet the increasing need in their communities, at a time when their own resources are stretched.

Our role

We are a practical response to the widening gap in society. We help meet today’s need and use our insights to reduce tomorrow’s. 2024 is the fourth year of our ambitious five-year strategy to triple our impact

Our impact

Since being founded in 1996 by HM King Charles III, we have distributed £359m of essential products, diverted 38,652 tonnes from waste, and supported over 15,000 charitable organisations.

Our values

We work with kindness, togetherness and integrity, driving innovation

Working at In Kind Direct

• We are an equal opportunities employer and support our team to succeed in their roles through training, adaptations, flexibility in working, and a range of policies to support people in their personal, family and care responsibilities. We have just been recognised and accredited as a Great Place to Work.
• We seek to challenge discrimination and are committed to our values of kindness, togetherness, integrity, and innovation. We are on an organisational journey to achieving our EDI vision and welcome any questions about our progress and aspirations. We especially welcome applications from anyone with lived experience of being on low income or working with smaller charitable organisations. We will meet all reasonable expenses and will support anyone invited to interview to be able to participate. 

How to apply

To apply, please use the application link, complete a short application form, upload your CV, and a brief supporting statement (max. 500 words). We will also request an Equality Monitoring Form. Applications submitted without a supporting statement may not be considered. 

The deadline for applying for this role is Wednesday 30th October.

You may also have experience in the following: You may also have experience in the following: Financial Controller, Finance Manager, Group Controller, Management Accountant, Chief Accountant, Finance Director, Finance Controller, Company Accountant, Group Accountant, Finance Accountant, Financial Accountant, Qualified Accountant, Legal Finance etc.

REF-217 426

Operation Smile is a global nonprofit specialising in cleft surgery and care. We provide medical training, education and mentorship to surgical teams around the world, along with expertise, research and care through our staff and volunteers, working alongside local governments, nonprofits and health systems.

Join Operation Smile UK as our Senior Acquisition Manager and make a difference in the lives of children. We're searching for a fundraising professional with experience in acquiring new donors through a variety of fundraising channels including Door to Door (F2F), digital fundraising, DRTV, cold mailing and door drops. You'll be responsible for managing a £2.4 million budget and developing innovative strategies to increase individual cash and regular giving support.

Key Responsibilities

• Manage and drive recruitment of regular givers and cash givers to grow income and supporter volumes, in a multi-channel programme including Door to Door (F2F), digital fundraising channels, DRTV, cold mailing and door drops.
• Manage relationships with agency partners executing acquisition campaigns on behalf of Operation Smile UK for the betterment of the acquisition programme.
• Lead and execute our door to door (F2F) programme with the goal of expanding this form of acquisition fundraising over the coming years.
• Conduct a comprehensive evaluation of OSUK's digital acquisition fundraising program, including the performance of current agencies and consultants. Develop strategic recommendations and a future-focused plan that leverages the expertise of existing or new external partners.
• Full campaign management and execution in line with prescribed deadlines. This includes briefing agencies, sourcing content, managing data, copy development, proofing, briefing stakeholders, training agents, developing campaign analysis and reporting, managing costs and invoice processing.
• Monitor and report on budgets and assist in building future expenditure and income targets. Work as part of the Individual Giving team to reach strategic targets.
• Work closely with the Communications & Digital team, and Individual Giving team to ensure campaigns are in line with brand standards and integrated seamlessly with supporter retention.
• Work closely with the Individual Giving team to constantly refine the newly introduced ‘welcome programme’ aimed at transitioning new donors to retained donors and improving retention rate.
• To work closely with the Senior Database Manager and agency partners to review direct marketing acquisition campaigns and ensure that information is used to maximise income for future campaigns.
• Collaborate with the Senior Database Manager to develop and implement essential Power BI dashboards. Proactively request ad-hoc data analysis to track key acquisition metrics and inform strategic decision-making.
• Introduce new acquisition channels and develop existing ones within KPIs to manage risk and keep fundraising up-to-date within evolving channels.
• To ensure that campaigns are where possible integrated or co-ordinated thematically, creatively and/or by target audience to maximise impact.
• To lead in the training of external agencies, effectively communicating the work of Operation Smile to key representatives.
• Travel to meetings in the UK and overseas where necessary.

Staff Benefits

• Hybrid Working (1-2 days per week at the UK Office if you are based in Greater London or 2 days per month if you are further afield)
• Season Ticket Loan
• 1-day additional holiday each year to a maximum of 30 days annual leave
• Additional days off over the Christmas period
• Cycle to Work Scheme
• Enhanced maternity and sick pay benefits, subject to length of service
• 6.1% employer pension contribution
• Access to the Employee Assistance Programme, a confidential employee benefit designed to help you deal with personal and professional problems that could be affecting your home life or work life, health, and general well-being. The EAP service provides a complete support network that offers expert advice and compassionate guidance 24/7, covering a wide range of issues. 

Application Process

Submit your CV for review and we will be interviewing candidates at the latter end of November (dates to be confirmed), with first interviews held in person at our UK office.

The full job description and person specification is provided as a PDF with this job advert.

Note: The deadline for applications has been extended until 30 November.

Senior Marketing Officer (Supporter Activation)
Contract: 10 Months Fixed term contract, Maternity Cover, 35 hours per week

Salary: £39,358 - £41,325 with excellent benefits

Location: London, UK
Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.

About WaterAid:
Want to make a splash in fundraising? To use your skills to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere? We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.

Join WaterAid as a Senior Marketing Officer (Supporter Activation) in the Activation team to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good. 

About the Team: 
The Supporter Activation team sits within the Supporter Marketing team and plays a key role in our successful and innovative fundraising programme. The team is vital to the long-term income growth of the organisation; recruiting new individual givers through audience led communications across a range of activation channels.

About the Role:
As our Senior Marketing Officer (Supporter Activation) you will project lead our highly successful water bill insert campaign (managed in close collaboration with the Water Industry Partnership Team). Overseeing the delivery of these campaigns from briefing through to post-campaign analysis, as well as the development of new ideas to maximise the opportunities offered by this relationship.

You’ll support the Marketing Manager and wider team in the day-to-day development, management and delivery of a number of fundraising campaigns. In particular our successful DRTV programme, managing the relationship with our telemarketing agency and support in planning and delivery of new creative.

You’ll also: 

• Managing our response handling agency to ensure effective conversion of response for our DRTV campaigns through regular monitoring and testing; providing training and development and analysing results regularly. 
• Manage agency relationships; overseeing the management and development of any campaigns from briefing through to post-campaign analysis, collaborating with external partners, taking responsibility for resolving queries, trafficking all stages of the project and escalation of potential problems.
• Help develop and manage expenditure and income budgets. Help create the budget, to monitor monthly management accounts and key performance indicators and to undertake reforecasts as required. 
• Regularly monitor, evaluate and analyse campaigns, providing regular results and recommendations for strategy development based on reviews and analysis.
• Liaise with team leaders and project managers in other departments to identify and implement new cross-working opportunities utilising specialist knowledge and experience in direct marketing. 
• Remain up-to-date about developments in the external market-place and assess the suitability of new, innovative approaches for recruiting supporters to remain competitive.
• Take responsibility for ensuring that all supporter communications are consistent with the WaterAid brand, working closely with the International, Policy and Campaigns, and Communications teams.

About You:

• Successful track record of working in a direct marketing role, including proven experience of planning and executing campaigns across different channels, including digital.
• Experience of managing telemarketing, call handling and large-scale print campaigns
• Experience of managing creative development, including writing creative briefs, working with creative agencies, ensuring the correct sign off procedures are followed, and appropriate stakeholders consulted. 
• Project management experience including identifying opportunities and managing through to implementation.
• Ability to work flexibly and independently, to manage varying competing priorities and meet strict deadlines with often changing priorities.
• The ability to work as part of a team and collaboratively with a diverse group to deliver cross-organisational projects or objectives. 
• Excellent numeracy skills with attention to detail and experience in monitoring, evaluating and analysing campaigns. 
• Strong interpersonal skills and demonstrable experience managing external suppliers.

Although not essential, we also prefer you to have:

• Experience of working in the voluntary / fundraising sector.
• Experience of delivering supporter direct mail and communication programmes.
• Experience managing new product development and/or innovation projects.
• Empathy with and understanding of overseas development issues.

Closing date: Applications will close at 23:59 on Sunday 10th November 2024. Shortlisting and interviews may take place on a rolling basis and the application process will close if a suitable candidate is found prior to the advertised closing date..

How to Apply: To see the full job pack, please click ‘Apply’. Please apply by submitting your CV and a cover letter into one document in either Word Document or PDF format. 

Pre-employment screening: In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.

Our Benefits:

• 36 days' holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days annual leave
• We offer a generous pension plan with employer contribution of up to 10%
• Wide range of flexible and agile-working arrangement
• Season Ticket Loan
• Free annual eye tests
• Pay as You Give charitable giving scheme
• Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
• Sabbaticals
• Volunteer Day

Our Commitment

Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have.  We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.  

Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.

Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.

This vital and substantive new role is to increase charitable income so BBG can deliver its charitable purpose and planned major development.

The Development Manager post has been created with support from The National Lottery Heritage Fund to increase fundraising skill and capacity and will be responsible for managing the day-to-day fundraising function. The priority is the capital project, but in addition the postholder will also build a portfolio of fundraising streams for capital, projects, and operational costs. The Development Manager will be responsible for day-to-day activity, including fundraising data management, income from trusts, grants, individuals, sponsorship, legacies etc, providing exceptional levels of stewardship for all donors and funding partners.

The new postholder will work with the small but dedicated team of Development Director and Systems Development Officer (part time). The new post includes management of any staff and volunteers working to support the development function. The postholder is responsible to the Development Director in raising the funds to deliver the Major project and beyond and growing the day-to-day fundraising operation and a strong body of supporters at BBG.

Key Responsibilities

• Achieve income and performance targets in accordance with BBG’s agreed Fundraising Strategy and business needs, as directed by the Development Director.

• Responsible for managing BBG’s development/fundraising function data, ensuring the highest quality and accuracy of data and information on BBG’s new Spektrix CRM system in compliance with wider BBG requirements and the Data Protection Act.

• Raise funding from trusts, grants, and sponsors and support campaigns for fundraising from individuals, especially major donors, to meet the targets of the Major project, as agreed.

• Work with Horticultural, Commercial and learning/Engagement teams, and other staff to determine projects and outcomes, maximising opportunities for raising funds to support core functions as well as projects, once the capital is secured.

• Manage and oversee funding contracts with trusts, grant givers etc, including payment schedules, reporting, and monitoring compliance with any conditions of funding.

• Responsible for high quality stewarding of all donors and supporters, ensuring BBG’s reputation as an exemplary charity is maintained. Respectful approach and manner in all fundraising. Developing a culture of giving in the charity. 

Experience

3-5 years’ experience working in a fundraising capacity, including the raising of significant funds for a charity, including major donors/individuals.

• Evidence of responsibility for raising 6 x figure funds from a variety of sources.

• Experience of taking responsibility for fundraising data management systems

• Experience of managing donors and funder