Digital transformation manager jobs in washington d c, district of columbia
The Organisation
The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.
We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with 77 million visits every year.
We are currently undertaking a group wide digital transformation. We have a cloud first strategy (Azure) and are looking to further leverage Microsoft technologies to support operational efficiencies and our exciting growth plans.
We are now looking for a 2nd Line Support Engineer* to join us on a full-time, permanent basis.
*Actual role title IT Technical Support Engineer
The Benefits
- Salary of £33,666- £39,187 per annum, depending on experience
- 26 days' annual leave plus public holidays, increasing to 29 days after 3 years’ service
- Pension scheme (3% employee contribution; up to 10% employer contribution)
- Private medical insurance and healthcare cash plan
- Employee assistance programme and access to mental health first aiders
- Learning and development opportunities
- Cycle to work scheme
- Offices in a beautiful location
You’ll have the chance to work in the stunning Hyde Park, one of the most iconic and historically rich locations in London while directly contributing to the preservation and enhancement of some of the UK's most visited and cherished public spaces.
So, if you want to make a tangible difference while enjoying a fulfilling and rewarding career, we want to hear from you!
The Role
You will be responsible for the 2nd line, desktop support, for numerous sites across our park locations. You will be working on the support and resolution of broad ranging issues across our hardware, software and network technologies. The environment is very much Microsoft/Windows based, so Office 365, Outlook & Exchange, Active Directory, Endpoint, etc.
There’s a lot going on, with plenty of opportunity to gain in-depth technical experience. You would receive continuous training and development, to enable you to progress your skills and your career - lots of opportunity to learn!
The role will also see you contribute to several key IT projects including our Windows 11 rollout, ongoing cloud migration, and our Cyber Security program.
About You
To be considered as our 2nd Line Support Engineer, you will need:
- Significant experience of 2nd line/ desktop support
- Experience of supporting Microsoft packages (MS Office 365, Endpoint, Exchange, Windows 10 & 11)
- Strong LAN/WAN and Active Directory
- Degree in IT
- The ability to work well under pressure to strict deadlines
- Excellent communication skills and a confident telephone manner
- Hold a full UK driving license
We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an “Accessibility Tools” button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch.
The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please visit our website to find out more on our approach to Equality, Diversity and Inclusion.
So, if you are interested in this unique opportunity as a 2nd Line Support Engineer, please apply via the button shown. Successful candidates will be appointed on merit.
Registered Charity
101 - 500
We provide free access to London’s beautiful, natural and historic green spaces, to help improve everyone’s quality of life and wellbeing.
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
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We are seeking a dynamic Support Worker to provide holistic support to Praxis clients. You will be part of a holistic support service beyond traditional client assistance, focused on enabling people to navigate the immigration and asylum system independently, and empowering people with lived experience to champion their own cause. Your responsibilities will encompass delivering support in areas such as housing, benefits advice, access to education and employment with the assistance of volunteers.
Praxis Community Projects is a dynamic, award-winning human rights charity that supports migrants in crisis or at risk, ensuring their essential human needs are met and that they can overcome the barriers they face. We provide legal advice and a range of welfare support, including group work. We build community, challenge exclusion and discrimination, influence policy, improve services and inspire solidarity with migrants.
The ideal candidate will have a good understanding of the challenges faced by migrants with NRPF and those at risk of homelessness navigating systems, and what they need to overcome these. They will be able to step immediately into a busy advice environment and work independently.
At Praxis, we work to build community, challenge exclusion and discrimination, influence policy and improve services. We advocate and campaign for lasting changes to policy and practice to address the root causes of the issues faced by at-risk migrants.
We are a progressive organisation, committed to an inclusive workplace which reflects our values and the society we want to live in.
We recognise that how you feel about your work is impacted by what is happening in your life outside of work. As a result, we offer generous family leave policies, with equal parental leave, flexible and hybrid working, and enhanced annual leave through our Life Happens and Religious and Reflective Leave policies. We take care of our staff by thinking about their health and wellbeing and offer reflective practice, a Menstrual Champion and a range of policies to support people at work.
We welcome applications from all backgrounds and particularly encourage applications from candidates with lived experience of the migration system or who have experienced homelessness.
Having a criminal conviction will not automatically disqualify you from this role. We believe in second chances and assess each application on individual merit. We encourage all qualified candidates to apply, regardless of background.
Our Attractive Benefits Package Includes
· Culture of flexible and hybrid working (where appropriate)
· 25 days annual leave increasing to 30 with service (plus paid Bank Holidays)
· Equal parental leave (incl. 26 weeks on full pay, eligible after 1 year in post)
· Religious/reflective leave, life happens leave and menstrual leave
· Reflective practice for all frontline roles
· Employee Assistance Programme offers counselling and support 24/7
· Workplace Pension Scheme and Life Assurance (1x annual salary)
· Financial wellbeing support, including payroll savings, signposted advice and hardship loans
If you need us to make an adjustment or provide additional support as you apply for a role, please email our Recruitment team who will contact you to discuss how we can help.
For further details, please contact Teya Cooper - Support Coordinator.
To apply, send us your CV and cover letter demonstrating how you meet the requirements in the Person Specification. Where relevant, use examples to illustrate how you meet these requirements. Applications will only be accepted with a cover letter.
If you don’t meet every single requirement, but you’re excited about the role and think you could do it well, please apply. We’re happy to consider transferable skills and potential.
To apply, send us your CV and cover letter demonstrating how you meet the requirements in the Person Specification. Where relevant, use examples to illustrate how you meet these requirements. Applications will only be accepted with a cover letter.
If you don’t meet every single requirement, but you’re excited about the role and think you could do it well, please apply. We’re happy to consider transferable skills and potential.
Registered Charity
21 - 50
When politicians treat migrants with cruelty, we refuse to accept it. We give legal support, demand change, and never give in. Join us.
The client requests no contact from agencies or media sales.