Digital skills officer jobs in hillingdon, greater london

About This Job

We are seeking a highly organised and proactive Service Support Officer to join our Service Operations team. In this role, you will play a key role in supporting cadet units by assisting with their queries, resolving technical issues, and providing guidance & training on digital systems. You will ensure that users receive timely and effective support, helping them navigate challenges and make the most of our digital services. Additionally, you will collaborate with stakeholders to enhance system functionality, produce analytical reports, and contribute to the ongoing improvement of our digital solutions.

This is an exciting opportunity to work in a dynamic digital environment, supporting applications that enable the smooth operation of Cadet Forces across the UK. If you have strong administration and IT skills, excellent communication abilities, and a problem-solving mindset, we’d love to hear from you!

Responsibilities

· Provide direct support to cadet units, assisting with system queries and problem-solving.

· Manage helpdesk queries, ensuring timely and effective resolution of technical issues.

· Collaborate with stakeholders to understand their needs and support digital solutions.

· Identify and report system bugs to the development team.

· Produce clear and effective user guidance materials.

· Generate reports using Oracle Analytics to support decision-making.

· Undertake additional tasks as required.

Please refer to the attached Job Description for further information.

Our charity

ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.

We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.

We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.

Who we are

You will enjoy being part of our small team who work very happily together. By joining ACCT UK you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.

What we can offer you

In addition to your salary, we offer all staff:

· Flexible working arrangements (you agree a working pattern with your line manager).

· Personal Accident Insurance, including loss of earnings cover and death benefit.

· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).

· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).

· Good leave allowances (which are offered pro-rata for part time staff):

o 20 days annual leave plus Bank Holidays.

o Additional privilege leave, on set days each year, such as between Christmas and New Year.

o An additional five days of volunteering leave.

· Support for qualifications and personal development.

· Employee Assistance Programme.

· Season ticket loan.

· Railcard (if you are eligible)

· A caring and supportive team environment.

How to apply

Please send a covering letter that details how you meet the requirements of the job description along with a CV by 23:59 hrs on Sunday 18th May 2025.

Interviews will be held (virtually) during the week commencing 26th May 2025.

Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo both a Disclosure and Barring Service check and a Baseline Personnel Security Standard (BPSS) check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references.

Help shape science policy that tackles the biggest challenges of our time.
From tackling the health impacts of climate change and supporting healthy ageing to advancing medical innovation, physiology – the science of how the body works – underpins some of the most urgent and exciting frontiers in research and policy today. At The Physiological Society, we bring together scientists from around the world to champion evidence-based policy and support a thriving research ecosystem. We’re looking for a Policy and Public Affairs Officer to join our team and help ensure science plays a central role in shaping policy for healthier, longer lives. Whether your background is in health, biomedical research, the environment or science policy more broadly, this role offers a unique opportunity to make an impact across a wide range of issues. You will join us at an exciting time, as we host the Global Climate & Health Summit.

About the role
You’ll play a vital role in delivering an ambitious programme of policy and public affairs activity, influencing government, engaging key stakeholders and championing evidence-based policy informed by physiology. Working closely with the Policy and Public Affairs Manager, internal teams, Society members and global experts, your work will span issues such as precision medicine, climate change and health, and research funding. This is an exciting opportunity to shape the broader R&D and policy landscape while supporting a dynamic scientific community.

Key responsibilities include:

• Developing policy positions and crafting impactful responses to government consultations
• Monitoring political developments and advising internal stakeholders
• Building strong relationships with policymakers, parliamentarians and external partners
• Organising events such as policy briefings and parliamentary receptions
• Supporting funding proposals for policy-related initiatives
• Writing engaging briefings, statements and communications tailored to diverse audiences

About you
You’ll be passionate about policy and science, with a strong understanding of how public affairs can influence change. You’ll also bring:

• A degree in life sciences, public policy, political science, or a related field
• Proven experience developing and advocating for policy positions
• Excellent communication and writing skills, including the ability to translate complex ideas clearly
• Strong organisational skills and the ability to manage multiple projects
• Confidence engaging with senior stakeholders and representing the organisation externally

Desirable:

• Familiarity with the UK and Ireland’s research and science policy landscape
• Experience using digital tools for public engagement and stakeholder management
• Event planning experience
• Understanding of climate, health or biomedical research policy

Why join us?
At The Physiological Society, we are committed to equity, diversity and inclusion and strongly encourage applications from individuals of all backgrounds, particularly those from underrepresented communities.

You’ll be part of a supportive, mission-driven team making a real difference in how science shapes society.

We offer excellent benefits, including private medical insurance and a generous pension scheme.

How to apply
To apply, please send your CV and a covering letter outlining how your experience aligns with the role.

Location: Home based, or office based at Society Building, 8 All Saints Street, London N1, in line with NCVO’s flexible working policy or home working policy.

​Closing date: 08.00 Tuesday 6 May 2025

​Shortlisting date: Thursday 8 May 2025

Interviews: Thursday 15 May 2025

About NCVO

We are the charities charity. For over 100 years, NCVO has stood shoulder to shoulder with communities, championing and celebrating voluntary action.

Our membership is made up of over 17,000 voluntary organisations across England, from small, grassroots community groups and social enterprises, to large, far-reaching charities.

We believe that communities are strengthened by voluntary action. We therefore want charities to thrive and be empowered to deliver for people and communities.

About the Transformation directorate

This role sits within the newly formed Transformation Unit.

​​The Transformation Unit comprises the Strategic Review; People, Culture and Inclusion; Technology, Programmes and Innovation; and Data and Insight teams. It will deliver key strategic projects that have a demonstrable impact on the organisational culture, growth and capabilities.

About the Insights Hub team 

The Insights Hub sits within NCVO’s Transformation Directorate and acts as the organisation’s central intelligence engine.

Bringing together expertise in research, data, performance and CRM, the team supports strategic decision-making through robust research and data analysis. From delivering flagship research projects like the UK Civil Society Almanac to optimising data systems and supporting internal and external stakeholders, the Hub transforms complex data into clear, actionable insights.

The Insights Hub ensures that everything we do is grounded in robust evidence and aligned with real-world impact across the charity and voluntary sectors.

About the role

The Research Officer will contribute to the Insights Hub’s qualitative, quantitative, and mixed-methods research.

This role supports the Research and Insights Manager with research projects including our flagship UK Civil Society Almanac, designing and analysing data, writing reports, and presenting findings to diverse stakeholders.

The Research Officer will also coordinate the Research Ethics Committee (REC) work, manage client relationships, and oversee research administration.

Equality, diversity and inclusion

NCVO is fully committed to equity, diversity and inclusion in our sector. We want this to be reflected in the diversity of the people who work for us and we welcome applications from people from all backgrounds and identities. We particularly welcome applications from under-represented groups in the voluntary sector and those with diverse, lived experience. As part of our commitment to employing disabled people, all disabled candidates who meet the minimum requirement for all competencies on the person specification will be guaranteed an interview.

If you have access needs or require reasonable adjustments as part of the recruitment process, please let us know. Shortlisted candidates will be asked to complete a pre-interview task and will have one week to complete the exercise. Interview questions will be shared in advance. 

NCVO is an equal opportunities employer and we welcome applications from everyone. Charity No. 225922.

Benefits for NCVO employees

NCVO offers attractive benefits including:

• 25 days’ annual leave (for full time staff and pro-rata for part-time staff) and office closure between 25 December and 1 January inclusive. After three years' service annual holiday increases to 27 days, and after five years to 30 days, (pro rata for part time staff)
• the option to purchase or sell up to five more days each year
• five days’ volunteering leave (pro rata for part-time staff)
• 2.5 extra ‘wellbeing’ days off during the year
• enhanced pay for sick/maternity/adoption leave
• subsidised gym membership
• season ticket loan
• flexible working, including opportunities to work from home/off site
• monthly homeworking allowance for permanent homeworkers
• monthly office worker allowance for those who have to work from the office on a daily basis
• generous employer pension contribution of up to 8.5% of salary, into our stakeholder pension scheme (linked to employee contribution)
• training and development opportunities.
• The opportunity to join Hospital Saturday Fund health cash plan for free at the basic level of cover, or at a reduced rate for other levels of cover
• 24-hour free and confidential employee assistance programme

We’re located a short walk from London King’s Cross station in a modern accessible building, overlooking Regent’s canal.

This is a fantastic opportunity for a proactive individual who enjoys working collaboratively to join Waterloo Uncovered as Administrative Assistant.

Waterloo Uncovered is the ground-breaking charity that combines world-class archaeology with veteran recovery and wellbeing.  Since 2015 we have been supporting veterans and serving military personnel, through programmes centred around the archaeology of the Waterloo battlefield.  For example, learning archaeological skills through excavation on the battlefield supported by a wellbeing team, bringing the artefacts discovered at Waterloo to beneficiaries in their community, or supporting beneficiaries to explore archaeology and history of conflict through our online programme.  All our programmes link conflicts past to conflict present, as beneficiaries uncover, recover and discover.  

As Administrative Assistant you will be part of our small, dynamic, and passionate team, which is supported by an extensive network of volunteers.  You will work closely with the Chief Executive on all aspects of our administration in support of our operational delivery, communications, fundraising and outreach.

Key responsibilities:

• Programme administration, engaging directly in support of beneficiaries for onboarding, logistics and follow up, answering enquiries and general tasks.

• Customer service, responding to email and telephone enquiries and correspondence.

• Database and spreadsheet management, including managing contacts and suppliers, as well as donor and volunteer data on our CRM system and digital filing.

• Processing financial and accounting requirements, including invoices, payroll, expenses and supplier payments.

• Virtual office support, arranging meetings and team events, providing secretariat to Trustee Board, office contracts, suppliers and administration.

• Researches as requested, complies and summarises information for drafting applications for grants and trusts, managing fundraising pipeline and tracking, reporting schedules and reports.

• Administration of social media accounts, support to drafts of newsletter and impact reports, and other communication initiatives.

• Event administration, including bookings, logistics and support to outreach and event delivery.

What you will need

• Strong written and verbal communication and interpersonal skills, able to present a professional and positive image for the organisation.

• Ability to work under pressure, with accuracy and minimal supervision, with a proactive approach to problem solving and process improvement.

• Data management and entry skills, including the ability to maintain and improve data and information digital filing systems, with accurate record keeping.

• Digital literacy,  proficiency on google suite, microsoft, and social media (e.g. linkedin, facebook), able to present information accurately and clearly.

• Excellent organisational, time management and collaborative skills, able to work with a range of stakeholders.

• Experience of working within the charity or similar sector in an administrative role.

• Communications and / or social media experience.

How to apply

Application is by way of a CV and Covering letter.  The closing date for applications is 5pm on Monday 5 May. Interviews will take place around 12-13 May.  Please indicate in your cover letter any dates of unavailability.

Please note that this role is remote, but the successful candidate will be required to travel to team days in London at least twice per month at their own cost.

Digital Officer (Website) at The Royal Marsden Cancer Charity

Full Time, Permanent

Location: Chelsea, London UK with occasional travel to Sutton.

Hybrid Working: 40% of time in Chelsea/Sutton office, London UK

£28-32k DOE

What we offer:

• Hybrid working between home and Chelsea, London with occasional travel to Sutton.
• 37.5 hrs a week, with flexible working around our core hours of 10am to 4pm
• 27 days annual leave
• Up to 6% employer contributions subject to matched contribution from you (increasing with length of service)
• Training, support and development opportunities
• Access to the blue light discount scheme
• Range of wellbeing initiatives

Looking for a meaningful career in digital?

The Royal Marsden Cancer Charity raises money solely to support The Royal Marsden, a world-leading cancer centre. We ensure our nurses, doctors and research teams can provide the very best care and develop life-saving treatments, which are used across the UK and around the world.

From funding state-of-the-art equipment and ground-breaking research, to creating the very best patient environments, we will never stop looking for ways to improve the lives of people affected by cancer.

We are a very ambitious organisation which has gone through transformational growth over the past five years. Alongside funding an existing programme of world-leading research, treatment and care, the Charity has recently completed its largest capital appeal to date, successfully raising £70 million to build the Oak Cancer Centre at the hospital’s Sutton site.

About the role:

The Digital Officer is a key member of the Marketing and Digital team. We are a friendly, creative, and supportive team, responsible for raising awareness and growing the brand of The Royal Marsden Cancer Charity, as well as our website, email, social, direct mail, paid advertising and more. This is a particularly exciting time to join our growing team as we shape and improve the charity’s digital approach and prepare to launch a new large-scale capital fundraising appeal.

As Digital Officer you'll work closely with Marketing and digital colleagues, as well as fundraising teams across the organisation. You will be a key player in maintaining and improving the charity’s digital presence, focussing on website management and web content, keeping our supporters and audiences at the heart of everything you do.

It is also an exciting time to join our digital team, as this role will begin part way through a redevelopment of our website. The Digital Officer will play a vital part in supporting the wider digital team to QA and deploy the new site, and support the Digital teams efforts to embed new ways of working and processes for the new site and ongoing roadmap.

Responsibilities include, but are not limited to:

• Support day-to-day management and improvement of the website. Includes content updates to ensure information is correct and up-to-date, and editing pages as needed across the site, following digital best practice.

• Support with the blog content calendar and blog content creation. Writing, building, publishing and optimising digital content, then measuring performance using tools like GA4 and Hotjar.

• Embedding and promoting digital best practice. Ensuring new content developed follows digital, SEO and UX best practices and supporting colleagues within the charity to understand and deliver the best digital experience across key campaigns by providing advice, recommendations and feedback.

• Supporting the wider Digital Team in delivering a training programme across the organisation, which will embed our new content creation process and build digital skills across the organisation.

To be successful in your application you'll need:

• Professional experience using CMS (Content Management Systems) and knowledge of website management, on-page and technical SEO and digital best practice. Knowledge of UX is desirable but not essential.
• Experience using data tools, such as Google Analytics for reporting and identifying actionable insights.
• Excellent copywriting, editorial and proofreading skills.
• Experience in writing for the web or digital channels and creating content tailored to a variety of audiences.
• Ability to communicate, work collaboratively and build good working relationships.
• Strong organisational skills with the ability to work proactively and manage multiple projects concurrently.

The following are beneficial to your application but not essential:

• Experience of digital collaboration and project management tools like Trello, MS teams or JIRA.
• Experience in a similar role within a complex organisation, charity or health/science organisation.
• Experience of working with contractors, agencies and freelancers.
• Previous training in digital publishing, digital marketing, Google Analytics, SEO, UX, copy writing or similar.

If this sounds like you, we’d love to hear from you!

How to Apply:

Please click 'Apply' and submit your CV and cover letter.

• Deadline for applications is 28th April.
• Interviews will take place from 28th April to 8th May.
• Role starts from 1st July.

Senior Digital Communications Officer

Salary: £36,124 starting salary (salary range will increase to a max £38,626 via the length of service) per annum plus £4,190 Inner London Weighting if based in London per annum

Contract: Fixed Term contract until June 2026

Hours: Full-time. 35 hours per week (excluding lunch breaks). Some evening and weekend work may be required for which time off in lieu should be claimed.

Location: Any Refugee Action Office: London, Manchester, Birmingham, Bradford.  We will consider a UK-based hybrid working option. 

Information Session

We are running an information session Via Zoom on Wednesday 23 April 4pm-5pm. 

This will be an opportunity to learn more and ask questions about this role or about any aspect of the recruitment process. 
Please do attend if you’d like to know more. Details for joining the call are below: 

Topic: Senior Digital Communications Officer - Information session
Time: Apr 23, 2025 04:00 PM London
Join Zoom Meeting
https://us02web.zoom.us/j/81563391101
Meeting ID: 815 6339 1101

About Refugee Action
Refugee Action exists to work with refugees and people seeking asylum who’ve survived some of the world’s worst regimes. We are a national charity with more than 40 years’ experience of empowering people who’ve survived some of the world’s worst regimes to secure the protection and support that they need to live with dignity and respect and build a new life in the UK. We do this by providing expert advice and casework, building the capacity of partner organisations and campaigning on the policies that affect them.

About the post
This exciting role would mean joining Refugee Action at a crucial point in the charity’s 40-year history, full of opportunity and potential. You will use your creative skills to support the creation of innovative digital content to engage and mobilise existing supporters and add to Refugee Action’s rapidly growing audience. Working between the fundraising and campaigns team, this role will support the Digital Communications Manager to deliver our ambitious digital strategy, focusing on the development of engaging digital content, the management of one of our key supporter databases, and will lead on the engagement and retention work which supports Refugee Action’s fundraising and campaigning.

We are looking for candidates that can demonstrate:
• Commitment to removing barriers to power for people with lived experience, and commitment to anti-racist practices.
• Understanding of how the UK’s hostile refugee protection and asylum system impacts those affected by it.
• Strong understanding of the role of digital tactics in the development and execution of campaign strategies.
• Strong writing, editing and proof-reading skills, with experience of using these within a fast-paced environment and adapting content for difference audiences.
• Experience of maintaining and nurturing social media communities and creating impactful digital content.
• Knowledge of Facebook advertising, including the set-up, management and analysis of ad performance.
• Experience using Canva, or Adobe creative software – particularly Photoshop, InDesign and Premiere.
• Experience of using Engaging Networks or similar system or proven ability to learn new systems quickly.
• Thorough understanding of website optimisation with experience working with website content management systems.
• Experience of using Google AdWords, and of using reporting and analytics tools, such as Google Analytics.
• Understanding of the digital landscape, and emerging trends in web and social technology and digital fundraising.

Closing date: 23.59pm, 27 April 2025
Interviews: 7 May 2025

Refugee Action only operates in the UK, so all roles are UK-based, and you must have the right to work in the UK.

This role is not on the Shortage Occupation List. If you have permission to work that is restricted to the Shortage Occupation List, we will be unable to appoint you to this role.
You can find out which roles are on the shortage occupation list via these two links:
• Skilled Worker visa: shortage occupations
• Skilled Worker visa: shortage occupations for healthcare and education

We are currently campaigning for people seeking asylum to have the right to work in the UK, see our Lift the Ban campaign here.

Wellbeing of Women is the women’s health charity saving and changing the lives of women, girls and babies. Our ambition is to ensure that women’s lives are not limited by their gynaecological and reproductive health.

We do this by investing in world class research, championing education, tackling taboos, influencing guidelines, policy and practice and empowering women to advocate for themselves.

The charity is in an exciting stage in our evolution. We are four years into a five-year organisational strategy that is funding groundbreaking research and driving the charity to reach more women and girls through education and advocacy campaigns.

We are looking for a Digital Communications Officer to join our Communications and Campaigns team.

Our Communications and Campaigns team is growing this year. We have been changing how we communicate and campaign and are carving out a new approach to media work, political engagement, and digital mobilisation. This role will play a crucial part in raising our profile.

As Digital Communications Officer you will take a lead on social media content production on all platforms and management of our social media channels.

We are looking for someone with:

• hands on experience in social media content production, multi-media creation, be able to use content management platforms, video and design software, social media scheduling tools, digital dashboards, and email marketing systems.
• an ability to manage website content and run social media campaigns, and an understanding of SEO and digital analytics.
• very good interpersonal skills, and the ability to work confidently with external stakeholders and colleagues at all levels of the organisation.
• brilliant organisational skills, including the ability to use initiative, prioritise workload and meet short deadlines.

The ideal candidate will also be self-motivated, a strong communicator with excellent writing and speaking skills and attention to detail. They should enjoy working as part of a busy and fast-paced team.

Importantly, we are seeking someone who passionately believes in the work that Wellbeing of Women invests in to help make a difference to the lives of women, babies and their families.

This role requires good attention to detail and the ability to take initiative. We are looking for someone with a flexible, can-do attitude, a willingness to learn, and a passion for writing clear and engaging copy.

Benefits

Attractive benefits package including employee discount scheme and cycle to work scheme.

Wellbeing of Women is an equal opportunities employer.

Job purpose

To support and deliver effective communications, including marketing and digital engagement activities, which raise awareness of Dementia Carers Count and foster connections with our community of carers, campaigners and donors. Your work will help us reach and support more carers, raise funds and campaign for changes which will ensure that no dementia carer feels isolated, invisible or alone. 

Key responsibilities  

•Understand our cause, linked issues, and how these are publicly perceived 

•Horizon scan to spot social and news trends as well as potential influencer targets 

•Manage our social platforms, keeping abreast of media and public zeitgeist about our cause and related issues. You will design and deliver paid advertising campaigns and monitor, respond, share, engage, comment on posts, according to our guidelines and with responsibility for reputation management 

•Share audience insights with colleagues to ensure effective stewardship of all our defined audiences 

•Support development of media relationships. You will curate press and media lists and respond to media queries, with shared out of hours responsibility.

•Draft statements and press releases and pitch ideas for articles and features, developing copy as needed and tracking coverage 

•Support user-led story telling as part of content creation, including interviewing carers about their experiences and identifying opportunities to share carers’ voices in our materials 

•Draft website copy and develop assets for digital use and printed materials which communicate our key messages and brand and which support specific campaigns 

•Review and monitor evaluation and reporting metrics to provide regular and campaign-based management information relating to the success of digital and media activity 

•Support effective cross-organisational internal communication 

•Adhere to all relevant legislative and regulatory obligations relating to marketing, digital and communications 

•Carry out other duties commensurate with this post as requested. 

All of us at The Talent Foundry believe that a young person's success should be determined by the talents and abilities they have, not where they come from.

All too often we hear from teachers in our school network that those from underserved communities are missing out on the skills and development opportunities that could completely change their futures.

In this brand-new role you will be responsible for is responsible for our digital communications to engage educators, industry partners, volunteers and supporters so that more young people canaccess our inspiring - and free - programmes and extra-curricular opportunities.

“I’ll go as far as saying if we could offer a The Talent Foundry session every week for every single student, we would.” Aspirations Lead.

For 16 years, we have been offering programmes in schools which spark and unlock a young person's confidence in the abilities that they have - and connect them to employers and industries where they can have a successful career.

The role 

With support from our Marketing and Communications Manager and wider team, you will play a vital role by creating, managing and optimising our digital communications, including the development, execution and measurement of email mailshots and campaigns, our social media channels, and our website. 

You will be comfortable planning and devising email and social media content ideas, designing creative assets, writing sharp, engaging social media copy, and helping colleagues to grow their own social media presence.

Responsibilities 

• Reaching more underserved young people 
• Telling the TTF story
• Teamwork in outreach
• Attention to detail across data and administration 

We recommend reading the full job description and person specification for an overview of the skills, experience and knowledge we are looking for before applying for this role. 

Your experience

• Writing engaging and inspiring copy for various purposes and digital channels
• Managing and creating content for social media channels
• Proven track record in a digital communications role, with experience of delivering against targets
• Use of CRM systems and spreadsheets to record and monitor impact of communications to meet targets
• Development of effective mail delivery systems
• Management of high-volume data - keeping accurate records and information from different sources 
• Working remotely or in a hybrid environment
• Supporting a team that manages different projects with competing priorities to achieve their communications goals

This is a hybrid role. You will be working from home with IT provided and join Team Together Days in a co-working space in London 2-3 individual days each month. These days are considered commuting days. You do not need to live in London to apply for this role, but you will need to consider what is a reasonable commuting distance for you to able to attend the team days in London.

In our job information pack you can also read our advice on using AI in your application. 

We also offer 28 days holiday + bank holidays (as we close for the Christmas period). 

Safeguarding

We are committed to safeguarding and promoting the wellbeing and welfare of children and we require everyone associated with The Talent Foundry Trust, including all trustees, employees, and volunteers to share this commitment. Successful applicants will need to undergo child protection screening appropriate to the role, including completing our Safer Recruitment process, references from past employers and Disclosure and Barring Service checks. 

Maternity Cover June 2025 – April 2026

Post Title Digital Marketing and Communications Officer

Responsible to  Director of Fundraising, Communications and Marketing

Purpose of post The delivery of SCT digital marketing and communications activities

Salary£33,000

Hours 35 hours per week

Line management             N/A

Location                            Hybrid working between home, SCT Head Office and SCT sites in East London

Additional Benefits: BUPA Employee Assistance Programme 

 BUPA Wellbeing plan 

Cycle to work scheme 

Season ticket loan 

25 days annual leave (rising to 30 with length of service) plus bank holidays. 

Contributory Pension Scheme with employer matched contributions of 5% 

Training and Development opportunities  

Hybrid working

INTRODUCTION

Spitalfields Crypt Trust (SCT) is an East London charity, providing practical help, support and training to people affected by homelessness and addiction. We are passionate about the people and communities we support and embrace creative, innovative and inclusive ways of working.

We provide a residential addictions treatment programme, supported housing, training and development opportunities and a highly effective Housing First service. Our nine charity shops and two social enterprises put us at the heart of diverse East London communities.

You will join a Fundraising, Marketing and Communication team committed to working collaboratively and sharing knowledge, ideas and skills, to create a supportive culture. This is something we are proud of and believe is at the heart of our success.

Over the past year, we have transformed our communications, updating our brand and messaging. In this role, you will use your creativity to continue to deliver a vision set out by our Digital Marketing and Communications Manager during their maternity leave.

We seek to recruit people with a good combination of talent, skills and potential, promoting equality for all.

ROLE AND RESPONSIBILITIES

In this role, you will have the opportunity to use your experience and creativity to deliver an exciting digital, marketing and communications plan, including

Digital Marketing

Create engaging brand social media content and publishing it across our channels, Facebook, Instagram, LinkedIn, YouTube and TikTok.

Support services, fundraising and retail marketing on social media, including implementing paid-for advertising.

Create and edit photography and video content for our website and social media channels

Create and send out marketing emails using MailChimp and report on their performance.

Monitor responses on our social media channels, ensuring messages and comments are responded to in a timely manner.

Support our WordPress website, including updating pages and uploading posts and stories, and look for opportunities for search engine optimisation.

Monitor the performance of our WordPress website and ensure that senior managers are alerted to any issues that arise.

Communications

Write case studies, blogs and other written content, working with colleagues across the organisation.

Design posters, flyers, brochures and reports using Canva, ensuring they are within the SCT brand.

Ensure any materials adhere to SCT brand guidelines.

Retail marketing

Work in collaboration with charity retail colleagues to:

Develop collateral for SCT Shops and Social Enterprises, ensuring materials are high quality and within the SCT brand.

Ensure there is a regular flow of compelling social media content that creates customer loyalty and reaches new customers.

Other duties

Work with the Director of Fundraising, Marketing and Communications and colleagues across SCT on the implementation of our 60th anniversary campaign.

Maintain a marketing calendar and project plans using ASANA.

Work with the Director of Fundraising, Marketing and Communications on PR activities, engaging with journalists and the media, influencers and other stakeholders.

Work in collaboration with colleagues in SCT services teams.

·Attend events and be willing to occasionally work outside working hours (TOIL will be given).

·Actively keep up to date with new developments in marketing and communications.

PERSON SPECIFICATION

 Essential

Digital Marketing

A minimum of two years managing social media accounts, including Facebook, Instagram, Twitter and Linked in.

A good understanding of GDPR legislation and how it relates to digital marketing.

Demonstratable experience of running a WordPress website, planning and uploading content and monitoring its performance

A demonstratable understanding of SEO and Google ads.

Demonstrable experience of managing paid for digital ads via Meta business manager.

Experience of producing creative and impactful social media content, including photography, video and audio materials.

Experience of creating compelling and creative marketing emails using e-mail marketing software such as Mail Chimp.

Experience of working with colleagues to develop their content creation skills and improve their understanding of social media.

Communications and marketing

A love of storytelling and excellent written communication skills, with the ability to write accurate copy for different audiences

Desireable

Proven experience of working within brand guidelines and advising others on brand execution.

Experience using CANVA to produce marketing materials in-house.

Demonstratable experience of managing a marketing calendar and leading planning meetings with internal stakeholders.

Experience in using ASANA or similar project management software.

Experience of working in a charity and working closely with fundraisers to promote their campaigns and activities.

Experience in charity retail marketing

Personal qualities

A proven ability to work with a range of internal and external stakeholders

A creative self-starter, with the ability to try new ideas and have the confidence to fail fast, test and learn.

A demonstrable interest in emerging ideas and developments in digital marketing and communications.

The ability to work with people with lived experience of homelessness and addiction, ensuring all interactions are carried out sensitively.

Digital Communications Officer 

About NASP 

The National Academy for Social Prescribing (NASP) is a registered charity and company limited by guarantee. Our goals are to promote social prescribing and to bring about a social revolution in wellbeing, as set out in the NASP Strategic Plan.

To learn more about our organisation, partners, and social prescribing, please visit our website. 

At NASP, we operate a flexible, hybrid working model to support both collaboration and individual needs. Most work is carried out remotely, with Microsoft Teams serving as our primary platform for meetings and planning. We also provide access to an office space at London’s Southbank Centre, which staff can use as needed.

Travel may be required for in-person meetings, site visits, events, or team away days, ensuring opportunities for connection and shared learning. Travel requirements will vary depending on the duties of each particular role.

Our working culture values flexibility, wellbeing, and collaboration. We are committed to supporting our staff to work in ways that suit their roles and personal circumstances, fostering an environment where everyone can thrive and contribute to the success of the organisation.

Inclusion at NASP 

At NASP, we are passionate about creating an inclusive workplace. It’s important to that we represent the communities that social prescribing aims to serve and therefore we welcome applicants with lived experience of social prescribing. We also particularly welcome applicants from global majority and LGBTQIA communities, and those who identify as disabled and/or neurodiverse to apply. 

We guarantee to interview candidates who identify as disabled as part of our Disability Confident Scheme commitments, provided that they meet the minimum criteria for the position. 

NASP seeks to be a truly 21st Century employer and organisation. Supporting our staff’s wellbeing is central to that goal, as our staff are one of our greatest assets. We are committed to ensuring fairness and accessibility throughout the recruitment process and will consider reasonable adjustments to meet individual needs. While adjustments will depend on specific circumstances, common examples include: 

• Flexibility with interview times and formats, including location 

• Providing documents, such as the application form, in alternative formats (e.g., large print, braille and pre-recorded video or audio recordings)

If you require adjustments, an alternative method of application, or would like to discuss your specific needs, please contact us, and we will do our best to support you.

How To Apply 

To apply for this role, please complete all sections of the application form (available on the Careers page of the NASP website) and send to the recruitment team by 12:00 (midday) on Monday 28th April.

Please do not send a CV, as we only assess applications based on the information provided in your chosen application format. 

Interviews will be held w/c 5th May, please indicate on your application form if you might be unavailable during this period.

Applications are welcomed from applicants who wish to apply for a position based on a flexible working arrangement. Should a candidate be successful after the interview stage, any reasonable requests will be reviewed and be sought to be accommodated within the needs of the role. All appointments are subject to proof of right to work in the UK, references and a 3-month probationary period. 

To support us with monitoring our commitments to access and inclusion, we kindly ask you to answer our Equal Opportunities form alongside your application. Your responses will not be shared with the panel.

For more information or an informal conversation, please email any questions to our recruitment team. We look forward to hearing from you about the role of Digital Communications Officer. 

Role Details & Staff Benefits 

Salary: £29,500 per annum 

Duration: 12 months (with possibility of extension) 

Hours: Full time 

Location: Hybrid – NASP have an office space at London's Southbank Centre which can be used by staff at any time. The role will be expected to work up to 2 days per week in the office with the remainder at home. There may also be additional occasional travel required for staff days and other events. 

NASP offer a range of core benefits for staff on payroll, including:  

• 30 days paid annual leave per annum, plus Bank Holidays   

• An additional day of paid leave per year on your birthday  

• Opportunities for Volunteering & CPD days each year  

• Opportunity to request flexible working arrangements, including compressed hours  

• Contribution to annual eye test, eyeglass purchase, and flu vaccination  

Purpose of This Role: 

Reporting to the Head of Communications, the role will provide support for a range of Comms functions across the organisation, particularly NASP’s social media, website, newsletter, CRM, and video & graphic design. 

Person Specification: 

Experience & Knowledge: 

• Knowledge and experience of Facebook, Instagram, X, You Tube and LinkedIn platforms, including the creation of organic content and paid for campaigns

• Ability to write, proofread and edit copy to a high standard for a wide range of audiences

• Experience of website management and maintenance 

• Ability to synthesise complex information into simple but accurate content

• Ability to design and create strong visual content suitable for different social media channels and a range of audiences, using Canva or similar programmes 

• Team-player who shares their knowledge and supports colleagues 

• Proactive and organised self-starter able to use their own initiative and make tasks their own 

Skills & Attributes: 

• Affinity with NASP’s Values as defined in the NASP Strategic Plan 

• Video editing skills

• Experience of working on a behaviour-change campaign aimed at the public 

• Experience working with Hootsuite or a similar platform

• Knowledge of Google Analytics

• Experience working with Umbraco or Wordpress 

• Experience of working with a Customer Relationship Management system (CRM) or Microsoft Dynamics

• Knowledge of best Search Engine Optimisation (SEO) practices 

• Understanding of social prescribing and the work of the National Academy for Social Prescribing 

Responsibilities: 

• Develop and execute NASP’s social media plan, ensuring that activity aligns with the organisation’s strategic priorities, and to develop a holistic social media approach based on organisational objectives 

• Support the Head of Communications on website development and management, such as updating, editing and improving pages, using a CMS, sourcing content and ensuring accessibility 

• Lead on NASP newsletter communications, developing customer journeys through the CRM and implementing effective segmentation of audiences and messages

• Lead on internal communications by writing and sending a weekly staff email, updating the intranet

• Generate case studies and other content across all digital channels and to proactively contribute to the editorial calendar, ensuring relevant content is promoted at the optimal time on the most effective channels

• Collating and designing documents such as evidence reviews and reports

• Engage and respond to social media engagements, proactively reaching out and creating opportunities 

• Management of the central communications and enquiries inboxes, responding to and triaging enquiries from external and internal sources

• Create videos and graphics highlighting NASP’s work, and support the creation of videos and podcasts featuring NASP’s ambassadors and projects

• Lead on evaluating impact of social media and related activity and recommending action to take to maximise achievement of objectives

• Grow NASP’s online presence, and to scope further opportunities in line with the business objectives 

• Work with colleagues to deliver NASP’s webinar programme

• Work with Programmes and Corporate Affairs teams to promote NASP’s events, coordinating social media marketing, and to provide administrative support for events when required 

• Administrative support for the Communications team, as required 

• Update NASP’s CRM as required 

Reporting To: Head of Communications  

Join an amazing charity that makes a difference for the 110,000 adults and children in the UK with a muscle-wasting condition. This is a role where you can really make a difference. Responsible for email marketing, PPC and paid social campaigns to drive engagement, reach new audiences and provide an excellent supporter experience. 

You’ll work closely with the Digital Marketing Manager and wider Marketing team to contribute to the wider marketing strategy, and with teams across the organisation to effectively communicate our wide range of information, services, fundraising and campaigns to digital audiences.

About us:

Muscular Dystrophy UK is the charity bringing individuals, families and professionals together to fight muscle-wasting conditions. We bring together more than 60 rare and very rare progressive muscle-weakening and wasting conditions, affecting around 110,000 children and adults in the UK. 

We share expert advice and support to live well now; fund groundbreaking research to understand the different conditions better and lead us to new treatments; work with the NHS towards universal access to specialist health; and together, campaign for people’s rights, better understanding, accessibility, and access to treatments.

Benefits:

We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, cycle scheme, health cash plan, financial wellbeing and an employee assistance programme.

Please download the job description to see full role responsibilities.

Location: We operate a hybrid model (home and office, London SE1). 

Closing date: Sunday 27 April 

Care & Support Digital Technology Officer

Location: Tottenham Hale, N17 (North London) with ideally 5 days per week in the office

Salary: £34,000 per annum

Closing date for applications: Sunday 27th April

Interviews: Tuesday 6th May, held in person

Do you have a strong background in digital technology within a care and support environment, and are keen to enhance care delivery and streamline operations at an organisation passionate about helping people develop independence and meet their personal goals and aspirations?

Charity People is delighted to be working with a fantastic charity to recruit a Care & Support Digital Technology Officer who will play a pivotal role in bridging the gap between digital innovation and care delivery.

With expertise in both the Care & Support sector and digital technology, the post holder will embed the implementation of the Sona Rostering Time Management system, support the development and rollout of a new Care Planning system, and provide first line support and assistance to the charity's staff and managers. The role requires a collaborative approach to ensure digital solutions streamline operations and enhance care delivery across the organisation.

About the charity

This is a forward-thinking and inclusive charity, working across ten London boroughs to support people with significant support needs to live with dignity and purpose.

The organisation's work is diverse, from supporting people to live independently in their own home and in supported accommodation settings, to providing short breaks and supported holidays.

As Care & Support Digital Technology Officer, your core responsibilities will include:

• Support teams across Care & Support (C&S) Service delivery to make the best use of technology in their work
• Collaborate with the Digital Technology team to design and deliver comprehensive guides for digital tools and systems, including Sona and the Care Planning system
• Assess the digital proficiency of staff and create tailored training plans to bridge skill gaps
• Act as the primary point of contact for C&S staff seeking support with digital tools, ensuring systems are used effectively to enhance care delivery, record-keeping, and operational efficiency
• Assist in testing and validation processes for technological systems to ensure they meet organisational requirements
• Provide first-line support for technical queries, escalating complex issues as needed
• Ensure the Care Planning system works smoothly and that care records are regularly reviewed
• Maintain the Care Planning system and support C&S Managers in auditing and reviewing care records
• Handle basic troubleshooting, resolves common systems' problems, and provides guidance to users on using systems
• Provide support during the migration to Microsoft 365
• Oversee the Digital Inbox, triaging queries for timely resolution or escalation
• Support the day-to-day administration of digital software platforms for C&S
• Participate in data cleansing and migration to maintain accurate and useful datasets
• Assist in refining system requirement specifications to align with C&S needs
• Configure and set up hardware devices for use with digital systems for the C&S services
• Attend regular meetings with Newlon IT to address support tickets related to C&S services
• Develop and update policies, procedures, and training guides to support the effective use of digital technology systems for C&S
• Document recurring issues and create self-help resources, FAQs, and troubleshooting guides
• Work closely with the Digital Technology and C&S teams to ensure systems meet operational and care delivery needs
• Liaise with SaaS providers to address complex queries and support system enhancements
• Build strong working relationships with C&S managers and staff to promote digital adoption and address challenges proactively

We'd love to see applications from individuals with the following skills and experience:

• Proven experience working in a Care & Support environment
• Strong background in digital technology, including implementing and supporting software systems
• Experience of using and integrating attendance management systems such as Sona Rostering Time Management
• Experience training staff and creating training materials for digital systems
• Experience in data cleansing, migration, and modelling activities
• Excellent understanding of care sector requirements, including rostering time-management shifts planning and compliance standards
• Strong IT skills, including proficiency in managing software platforms and troubleshooting technical issues
• Knowledge of system testing, validation, and ongoing maintenance
• Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical users
• Highly organised, with the ability to prioritise tasks and manage time effectively
• Strong problem-solving skills and a proactive mind-set
• Collaborative and adaptable, with a commitment to supporting both technical and care teams
• Attention to detail and commitment to maintaining accurate records
• Willingness to travel between sites and work flexible hours, including occasional evenings or weekends as required
• Understanding of safeguarding responsibilities and commitment to promoting the welfare of vulnerable adults

How to apply

To formally apply we will need a CV and Supporting Statement. If you would like to apply for this role or to have an informal confidential chat, please apply via the link below with a copy of your CV in the first instance or email Alice Wood at Charity People to find out more.

We want you to have every opportunity to demonstrate your skills, ability, and potential. Please inform Alice if you require any assistance or adjustment to help ensure the application process works for you.

At Charity People, we match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

Digital Campaigns Officer

Position Objective:

To implement and support digital campaign advocacy programmes for PETA and other PETA entities, including e-mail marketing programmes and online petitions

Term of Employment:

Full-time

Location:

Hybrid in London or remote (with monthly attendance to the London office)

Reports To:

Digital Campaigns Manager

Salary:

£30,000 - £32,000

Primary Responsibilities and Duties:

• Support the advocacy e-mail programme by writing, building, and/or sending e-mail marketing broadcasts on behalf of PETA and other PETA entities  to increase engagement with or awareness of campaigns
• Maintain and regularly update digital campaign action alerts, which may include updating campaign targets, ensuring the accuracy of the text, and writing campaign updates
• Build and publish action alerts or petitions on PETA’s and other PETA entities’ websites
• Analyse and test the success of e-mail engagement
• Track and analyse the success of action alerts
• Launch and analyse the performance of Facebook ads
• Problem solve technical problems related to action alerts and emails
• Assist the digital campaigns manager with e-mail list management, data hygiene, and growth
• Write blogs to raise awareness of PETA’s campaigns and animal rights issues
• Perform any other duties assigned by the supervisor

Qualifications:

• Experience in e-mail marketing and marketing automation
• Knowledge of Google Analytics 4 preferred
• Knowledge of Facebook ads preferred
• Knowledge of HTML an advantage but not essential
• Intermediate knowledge of photo editing using Photoshop or Canva
• Experience with e-campaigning tools such as Engaging Networks preferred
• Knowledge of the latest digital marketing trends
• Excellent analytical skills
• Excellent attention to detail
• Demonstrated excellent written and verbal communication skills
• Ability to work well under pressure and meet tight deadlines
• Demonstrated ability to work independently and as part of a team
• Strong work ethic with a focus on efficiency, patience, a positive attitude, and innovative ideas
• French and/or Dutch language skills are a strong advantage but not a requirement
• Knowledge of animal rights issues and PETA campaigns
• Adherence to a vegan lifestyle is strongly preferred
• Ability to advocate the organisation’s positions on issues to the public in a professional manner
• Commitment to the objectives of the organisation