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Top job
Citizens Advice Southwark, Southwark (On-site)
NJC Scale 2 - £28,050 to £28,427 per annum
The role will assist in providing a quality service to clients through face to face, telephone and digital gateway assessment
Posted today
SAT-7 UK Ltd, Chippenham (Hybrid)
£32,000 - £36,000 per year
A passionate, connected and well-organised leader, to manage a team partnering with UK churches, networks, community groups and volunteers.
Posted today
Motor Neurone Disease Association, Northampton (Hybrid)
£30,800 per annum plus benefits
Posted 2 days ago
The King's Trust, Multiple Locations (Hybrid)
£33,000 - £49,000 per year (Depending on location)
Posted 1 day ago
Diocese of Portsmouth, SO17, Southampton (Hybrid)
c. £28,000 FTE
We are seeking an experienced Finance Administrator with bookkeeping and accounts knowledge, whose skills can make a real difference.
Posted 1 day ago Apply Now
MSI Reproductive Choices UK, Remote
£46,434.5 - £56,185.8 per year depending on location and experience
Posted 2 weeks ago Apply Now
Closing in 4 days
Association of Anaesthetists, London (Hybrid)
£43,332 per year
Seeking an experienced marketing professional to lead our income-generating activities following a strategic review.
Posted 1 week ago
Closing in 3 days
St Martin-in-the-Fields Charity, London (Hybrid)
£33,000 per year
Lead inspiring campaigns & support a 99-year legacy! Join us as Individual Giving Officer at St Martin’s Charity to help end homelessness.
Posted 1 week ago
Diocese of Portsmouth, Portsmouth (On-site)
£40,000 - £48,000 per year
The Catholic Diocese of Portsmouth is seeking a highly motivated professional Fundraising Manager whose skills can make a real difference.
Posted 1 week ago Apply Now
MSI Reproductive Choices UK, Remote
£64,866.2 - £71,352.8 per year depending on experience
Posted 2 weeks ago Apply Now
Closing in 7 days
The Guide Dogs for the Blind Association, Sheffield (On-site)
£31,000 - £36,255.99 per annum + excellent benefits
Do you have the skills to empower families and help children and young people with sight loss achieve their fullest potential?
Posted 2 days ago
Page 6 of 29
Southwark, Greater London (On-site)
NJC Scale 2 - £28,050 to £28,427 per annum
Full-time
Permanent
Job description

“Providing free, independent, confidential and impartial advice”

Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns. 

Gateway Assessor

NJC Scale 2 - £28,050 to £28,427 per annum

Full-time – 35 hours per week

The role will assist in providing a quality service to clients through face to face, telephone and digital gateway assessment by supplying accurate, personalised, relevant information and guidance. You must have:

  • Recent experience of undertaking the role of Gateway Assessor or of providing information, advice and guidance to the public either through face to face, telephone and emails including experience of exploring clients’ problems and identifying appropriate next steps.
  • An understanding of the main enquiry issues involved in assessing clients' problems
  •  Experience of using interpersonal skills, including sensitive listening and questioning skills to understand the needs of others, especially in the context of telephony
  • To understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies

Closing date: 9.00 am Monday 12 May 2025

Interviews: Wednesday 14 May 2025

In return, we can offer you a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% of gross salary, an Employee Assistance Programme and training and development opportunities to continue your professional development.

Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

Posted by
Citizens Advice Southwark View profile Organisation type Registered Charity
Posted on: Friday, 25 April 2025
Closing date: 12 May 2025 at 09:00
Tags: Advice / Information, Social Care / Development