Digital Project Manager Jobs

Benefits:

• enhanced maternity, paternity and adoption leave, and shared parental pay
• family-friendly policies
• 8% employer pension contribution (Aviva) or opportunity to continue NHS pension
• free health cashback plan (Medicash): employee cover plus up to four dependent children
• 24/7 virtual GP access (UK registered), plus access to Best Doctors
• free, confidential employee assistance programme (Medicash)
• access to a wellbeing app
• flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
• learning and development opportunities including bespoke training and access to LinkedIn Learning)
• commitment to employee health and wellbeing.
• we have a Menopause Friendly accreditation and are a Disability Confident employer

About Us

Every three minutes someone in the UK develops dementia: a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime, either by caring for someone with the condition, developing it ourselves, or both.

Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible, for as long as possible.

About the role
This is an exciting opportunity to join Dementia UK in a new role as Head of Digital Engagement. You will be responsible for developing and delivering an effective, proactive and integrated digital strategy, overseeing an operational plan that supports the organisation’s overarching objectives.

As the Head of Digital Engagement, you will lead our Digital Engagement Team, motivating and empowering colleagues to create inspiring and engaging cross-channel digital marketing activity (including website, email, pay-per-click and paid social media activity). This will include ensuring our digital activity is inclusive and accessible, as well as focused on segmentation, testing, scheduling, optimisation, acquisition, supporter journeys and engagement.

With other key stakeholders, you will help to drive digital transformation and a digital culture across the charity. You will identify opportunities for the charity that will help meet our organisational objectives and work with key stakeholders to drive these forward, ensuring there is a joined-up and prioritised approach to our digital projects. Working closely with the Head of Brand and Marketing and the Head of Communications, you will help increase awareness of Dementia UK and Admiral Nurses, while supporting our fundraising, influencing and service delivery goals. Together, you will ensure brand integration across all channels, keeping the brand fresh, consistent and impactful. You will also ensure that the brand and its assets are accessible and effective across all digital platforms, and that everything we produce reflects the values and identity of Dementia UK.

To succeed in this role, you will bring significant experience of digital marketing and communications at a senior level. You will have a strong track record of overseeing the successful delivery of digital projects, campaigns and content that generate measurable results. You will also have experience in developing and implementing strategic plans, alongside managing operational plans with clearly defined KPIs and identified risks. In addition, you will be a strong communicator and proven leader of high-performing teams, able to provide clear direction, motivation and effective line management through supervision and staff development.

If this sounds like you, join us in making a difference in the lives of those affected by dementia.

Our culture

In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.

Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute to and lead on our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.

Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.

Dementia UK is a Disability Confident Employer.

By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.

*Please note that any decision on flexible working is based on business needs 

At Camden Disability Action, we believe in a radically inclusive world where difference is embraced, and no one is disabled by society. We empower and support Disabled individuals and communities through grassroots initiatives, ensuring that Disabled people lead in all aspects of life. Our work is rooted in the Social Model of Disability, challenging systemic barriers and flipping power dynamics to create meaningful, lasting change. 

About the Role – Empowering Disabled Leaders 

We believe that Disabled people should be at the forefront of shaping their own futures. That’s why we are looking for a passionate and experienced Leadership and Coaching Manager to lead and grow our Leadership Programme. 

This is a unique opportunity to support and develop Disabled Leaders who are actively transforming their communities through user-led projects. You’ll be at the heart of flipping the power, ensuring that Disabled individuals are equipped to take charge of their leadership journeys, break down barriers, and drive real change. 

The successful candidate will lead our Leadership Programme, provide coaching and mentoring, and help create a sustainable future for Disabled Leaders. You’ll be part of a dynamic team in an inclusive environment where Disabled people set the agenda and define their own leadership. 

What You'll Do 

• Lead and expand the Leadership Programme, flipping the power by ensuring Disabled people lead the change they want to see. 

• Provide one-on-one coaching and group mentoring for Disabled Leaders, helping them break down barriers and develop their leadership potential. 

• Design and deliver leadership workshops, creating more opportunities for new Leaders to grow and succeed. 

• Manage a team of 4 Disabled staff members, fostering an environment of leadership development, collaboration, and co-production. 

• Collaborate with senior management to align leadership initiatives with CDA’s strategic goals, ensuring Disabled voices are central to decision-making. 

• Work alongside the Operations Manager to oversee budgets and help Disabled Leaders secure funding for their projects. 

We currently have an exciting opportunity for a Marketing Manager to join our fantastic Communications and Engagement Team.

This role is a 12-month fixed term contract, working alongside the Head of Marketing and Marketing Officer on a part-time basis. The post holder will work 14 hours per week or two full days. We can be flexible on the days worked to accommodate the post-holder’s needs. We will require them to be predominately office-based because of the need to build relationships with team members, internal colleagues, and crucially our commercial tenants. 

About the Marketing Manager (Part-Time) role 

Are you passionate about creating interesting and engaging marketing strategies and campaigns to support independent businesses and brilliant neighbourhood spaces? Then as the leading social enterprise on London’s South Bank, we want to hear from you.

As our Marketing Manager, you will be responsible for developing and delivering marketing plans which support Coin Street’s purpose and values.

This includes raising brand awareness, promoting the shops, studios, and restaurants at Oxo Tower Wharf and Gabriel’s Wharf, and developing marketing events and in-person activities at the sites. 

The successful candidate will have marketing experience in retail, leisure, or hospitality, with a strong track record in developing strategies and executing online and offline campaigns. They should be strong at managing stakeholder relationships, using content management systems, Google Analytics, and email marketing. Candidates should also be experienced in brand management and overseeing creative projects.

About Coin Street Community Builders 

We provide the opportunities and spaces for people to lead their own change. Our activities are wide and far reaching. From giving families and children the best start in life through our childcare and family support, to creating and maintaining high quality spaces to live, work and play on the land that we own.  

We promote enterprise, creativity, and lifelong learning whether that is through providing employment, volunteering opportunities, nurturing enterprise, or delivering programmes and activities. We provide housing that supports our community; we champion co-operative housing and influence local and national housing policy.  

From sports and dance to healthy eating and gardening, we offer a range of facilities and activities accessible to everyone to support health and wellbeing in our community.

Contract 

Fixed-Term Contract (12 months). Part-Time, 14 hours per week. 

Salary 

£16,000 per annum. 

Extras 

• 27 days’ annual leave (excluding bank holidays)/Equivalent of 35 days annual leave (including Bank holidays), pro rata for part-time staff 

• 8% contributory pension scheme (5% employer contribution, 3% employee contribution) 

• Health and wellbeing support, including online mental health therapy sessions.   

• Free gym membership at Colombo, annual flu jabs 

• Commitment to training and development 

How to Apply 

Please submit your application by midnight on Sunday 27 April. Please note that incomplete applications will not be considered. 

The successful candidate will be required to undertake a DBS check.  

An amazing organisation doing great work, this is a fantastic opportunity to join the small, effective team as Digital Project Manager where you will play a vital role in driving and managing the delivery of the organisation's digital transformation strategy, working with key stakeholders to enhance digital tools.

Charity People is delighted to be partnering with this fantastic organisation to recruit a Digital Project Manager to join their team.

Holding the core belief that giving everyone a voice will lead to a more equal society, the organisation designs and delivers innovative and impactful training for charities so that they can communicate most effectively to support their communities and drive social change. At the same time, the organisation works with under-represented talent with the skills, access and mentoring to progress their careers in the media and creative sectors.

Digital Project Manager

Contract: One year fixed term contract with potential to extend

Salary: £32,000 - £36,000 dependent on experience (pro rata if part-time)

Location: Remote with monthly travel to Central London around once a month, travel is paid for by the organisation

Hours: Full-time or part-time options available (35 hours per week or 28 hours minimum - pro rata)

Closing date for applications: Monday 14th April

Interviews: First stage interviews will be held week commencing 21st April with second round held end of the week

This is a great opportunity for a highly motivated individual, with relevant experience of managing digital projects including ideally Salesforce and WordPress, to join a purpose-led charity that is ambitious about using digital tools and technology to achieve greater social impact.

Core responsibilities within your role will be to:

• CRM management: Oversee the day-to-day management of the organisation's Salesforce CRM system, ensuring data integrity and optimisation for fundraising, communications and stakeholder engagement

• Website Management: Manage the organisation's website (built on WordPress), ensuring it is updated, functional, accessible, optimised for performance, SEO and user experience

• Digital strategy: Contribute to the development of the organisation's digital strategy to enhance user engagement, improve platform performance and support the organisation's overall goals
• Stakeholder coordination: Work closely with internal teams to understand their digital needs and translate them into actionable digital strategies. Communicate effectively with external partners, agencies, and stakeholders to ensure smooth project delivery
• Support management of programme data: Support data-driven programme design, delivery and measurement of impact across programmes and services through digital solutions, data collection and analysis
• Analytics and impact measurement: Configure analytics tools (e.g., GA4, Salesforce Analytics) to track the performance of digital marketing channels and provide actionable insights to the Marcomms team for campaign optimisation and stakeholder reporting

• Agency management: Coordinate with external website and CRM agencies, ensuring timely delivery of projects, troubleshooting and alignment with organisational objectives
• Line management: Manage the Digital Coordinator, providing guidance, support and performance management to ensure effective delivery of digital priorities

We would love to hear from you if you have the following skills and experience:

• Proven experience with CRM systems (ideally Salesforce), including customising workflows, reports and integrations
• Hands-on experience managing websites (ideally using WordPress), including familiarity with plugins, SEO best practices and web analytics
• Demonstrable experience of working with external agencies to manage website and CRM development
• Excellent communication skills, both written and verbal; able to work effectively with internal teams and external partners
• Strong project management skills; able to juggle multiple priorities and deliver projects on time and within tight budgets
• A good understanding of how digital infrastructure can support the monitoring and evaluation of programmes through data collection and analysis
• Experience of interrogating data to generate actionable insights and drive decision making

We're particularly interested to receive applications from candidates who have the below, although this is in no way essential:

• Knowledge of digital marketing techniques, including email marketing, social media, and Google Analytics
• Line management experience, with the ability to motivate and develop others
• Ideally, experience in the charity or non-profit sector

If you're interested in hearing more about this opportunity, please send your CV to Alice at Charity People in the first instance.

Charity People and actively promotes equality, diversity, and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

This exciting new role is to project manage the integration of digital fundraising within The Christie charity, enhancing existing technology and looking for new digital solutions to fundraising processes and new projects.

We are about to embark on a programme of transformational change, and we are looking for an ambitious self-starter who will play an essential role in the development and implementation of a new digital strategy.

This is a fantastic opportunity for a passionate and motivated individual to make a real difference to cancer patients.

At The Christie Charity we are an ambitious and forward-thinking organisation with a loyal supporter base. You would be part of a successful high achieving collaborative team, and this role gives you the opportunity to experience multiple fundraising disciplines.

We’re looking for a Digital Content Manager with a background in delivering engaging and accessible digital content across channels, as well as previous experience of line management, to join our friendly, agile and expert Digital team.

As Digital Content Manager, you'll be responsible for planning, creating, re-purposing, reviewing and scheduling high-quality, accessible content across our digital channels - web, social and email marketing. With expertise in content strategy and ideation, SEO, content marketing and optimisation, you will ensure our digital content meets our strategic objectives, digital goals and audience needs.

Hybrid working with some regular time in our Cally Yard, London office, by agreement.

About Impetus

Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get the right support to succeed in school, in work and in life.

We find, fund and build the most promising organisations working with these young people, providing core funding and working shoulder-to-shoulder with their leaders over the long term to help them become stronger.

At Impetus we focus on the critical factors that influence the education and employment outcomes for disadvantaged young people in the UK, working with organisations that have the potential for impact at scale, helping their leaders to deliver lifechanging, benchmark beating, sustained outcomes.

We provide them with the funding and the tools to grow and deliver on their promises to the young people they serve. We also seek to influence government and the wider sector to back effective support for young people and invest with other like-minded organisations to tackle the most difficult and under-supported challenges.

We are resolutely focused on outcomes and impact, driven by quality evidence.

You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our charity partners and the young people we serve.

Impetus is a registered charity and our charity number is 1152262.

About the team

This is an important role based in a busy Operations team which covers office management, information technology, finance and human resources. The team play a key role in supporting the organisation to achieve its mission of supporting young people from disadvantaged backgrounds to succeed.

The Operations team comprises the Director of Finance and Operations, HR and Learning Manager, Head of Finance, HR Officer, Finance and Operations Assistant and a part time Administrator. Payroll and IT support are outsourced.

About this role

We are looking for a talented professional with a strong understanding of CRM and digital systems and a passion for maximising the value of data, who is looking to join an organisation where they can put their skills to use across all aspects of our operations. You will join at a key time to develop and embed our work in this area, providing critical support to all our teams as well as maintaining and developing our cross-organisation systems.

You will lead on the development, administration, and staff engagement with, and training on, our Salesforce CRM system. This will include data from, and working with, all departments of Impetus, including our donors and prospects, our collaboration with partner charities, and our communications with email audiences. You will also manage the relationship with our existing Salesforce partner agency, drawing on them for additional support resource and coordinating broader development projects. The successful candidate will have experience developing and drawing value from Salesforce, including both technical development and collaborating closely with teams to drive engagement and best practice.

You will be responsible for our other cross-organisational digital systems, including our office and file storage platforms, data warehouse, visualisation, and ETL tools, website analytics, and Digital Asset Management system, as well as providing support for our Finance and HR systems, including providing training to staff and answering any questions related to these systems. You will collaborate closely with our Communications team, for example around website and social media analytics and reviewing the progress of the social media strategy. From time to time you may also be asked to provide support or advice to our portfolio charities. The role will also be responsible for helping to drive adoption of GenAI across Impetus.

As the sole technical and digital specialist role at Impetus, this position requires a collaborative individual who can work across diverse teams while also operating independently with a high level of autonomy. You will take ownership of CRM and systems for a dynamic, inquisitive, and growing organisation, helping to drive its growth and impact.

Key responsibilities

CRM:

• Own the development and administration of our Salesforce system.
• Work with all teams at Impetus to maximise their engagement with Salesforce and provide relevant training.
• Manage the relationship with our Salesforce support partner to leverage additional administration, and development project, resource.
• Ensure data quality and integrity within Salesforce.
• Gather information and data to identify business requirements and processes for adding to, or further developing on, Salesforce. 
• Evaluate technical solutions in terms of meeting business requirements. 
• Develop reporting within Salesforce. 
• Answer staff queries and ad hoc requests.

Systems Management:

• Administer, maintain, and develop core organisational systems, including our office and file storage platforms, data visualisation and ETL tools, website analytics, Digital Asset Management system, and Finance and HR systems.
• Ensure effective knowledge management across our internal systems.
• Provide support to staff on these systems, including training, and answering any queries and ad hoc requests.
• Lead the development of the visualisation of core organisational and team data, as well as managing the underlying data.
• Maintain and develop our data warehouse.
• Collaborate with our outsourced IT partner to ensure the availability, resilient operation, and development of our systems.
• Aid the development of a culture of data literacy and data-driven decision-making across Impetus.

Person specification

Essential:

• Advanced knowledge of, and significant experience with, Salesforce development in a professional context.
• Experience around ensuring compliance with GDPR and cybersecurity frameworks e.g. CyberEssentials.
• Significant experience of collaborating closely with varied non-technical stakeholders to determine requirements, evaluate solutions, and plan development.
• Experience working with agencies and partners.
• Excellent team player, willing to work flexibly and collaboratively to respond to changing organisational needs/priorities.
• A proactive and solutions focussed approach.
• Excellent written and oral communications skills with the ability to communicate effectively in a range of formats to a range of audiences.
• Strong project management skills.
• Ability to work independently and use initiative to manage a busy and varied workload.
• Strong attention to detail with a clear and diligent working approach. 
• Experience with MS Office suite.
• A commitment to Impetus’ mission.
• A commitment to equality, diversity and inclusion.

Desirable:

• Salesforce certification.
• Knowledge of and experience with some of our other core systems:
  • PowerBI (or similar visualisation tools)
  • Google Analytics
  • Snowflake (or similar data warehouses)
  • Fivetran (or similar ETL tools)
  • Xero (or similar Finance tools)
  • Canto  (or similar Digital Asset Management systems)
• Knowledge of T-SQL.
• Experience with cross-system automation tools e.g. Zapier, Power Automate.
• Experience in delivering cross-organisational training.

Our commitment to equality, diversity and inclusion

We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.

We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.

We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.

Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.

Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.

How to apply

You will need to:

• Complete the online form (including the equal opportunities monitoring form).
• Upload a comprehensive CV and supporting statement. 

The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.

You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.

As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.

The deadline for applications is 9am Tuesday 15 April 2025.

Interviews

First round interviews will take place: 23 April 2025.

Second round interviews will take place: 30 April 2025.

You will also be required to provide proof of your eligibility to work in the UK.

Personal Data

Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.

Campaigns Project Manager

Contract type: Maternity Cover, 12 months, 35 hours per week, with a starting date from June 2025

Location: London, UK subject to the right to work.

UK Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.

*60/40 hybrid working at WaterAid is currently defined as: 60% of an employee’s time in a location of their choice, 40% face to face per week, defined as in the London office, at conferences or at stakeholder meetings or other location as relevant for the proper performance of the duties of the role. 

Salary: £43,668 - £45,851 per year with excellent benefits

About WaterAid

Use your skills to play a vital role in changing the world through water. We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.

Join WaterAid as Campaigns Project Manager to drive change through water, so millions of people can break free from poverty and change their lives for good.

About the Team

The role sits within the Supporter Marketing team, a team at the heart of WaterAid’s communications with its supporters. The Supporter Marketing team plays a pivotal role in shaping the dialogue with our supporters, defining and facilitating their crucial contribution to driving our mission forward. We are responsible for creating the best supporter experience in the UK, that people genuinely love and feel part of. We build relationships and increase the engagement with our supporters – delivering £37 million income stream from a supporter base of 700,000+ individual supporters, through an audience-led communication programme of diverse channels.

About the Role

As our enthusiastic Campaigns Project Manager, you will be responsible for developing and implementing WaterAid's mass campaigning strategy to influence governments and policy makers, driving campaigning actions through stunning, personal, story-led communications. The purpose of which is to increase our political impact and inspire supporters to advocate to end the water crisis.

This role is a Full-Time, 12 months maternity cover, with a starting date from June 2025. Our offices are based in Canary Wharf, London.

In this role you will lead on developing and implementing WaterAid's mass campaigning strategy to influence governments and policy makers, maximising political impact and supporter engagement, identifying opportunities to test innovative ideas.

You’ll also: 

• Devise and manage appropriate supporter journeys for campaigners, developing a relationship with supporters to ensure their support is maximised
• Create phenomenal personal communications, that develop supporter conversations and make lifetime connections
• Help build a team that everyone wants to work with and for, and where people do work that most interests them

To be successful, you’ll need: 

• A good understanding of mass campaigning principles, and a strong interest in creating meaningful individual political actions that result in change
• Proven experience in a successful mass campaigning, direct marketing, supporter engagement and/or customer marketing role
• Solid project management experience, with the ability to manage large, complex projects from start to finish, working to agreed timescales and outcomes and with multiple stakeholders
• A passion for creating phenomenal, unexpected, personal story-led creative, which tells of extraordinary human experiences.

Although not essential, we also prefer you to have:

• Experience of volunteers or campaigners’ management
• Experience with new product development
• Hands-on experience of working with budgets and reporting on financial KPIs
• An empathy with overseas development issues

Closing Date: Applications will close 10:00 am UK Time on 14 April 2025. Availability for interview is required on the week of 28 April.

How to Apply: Click ‘Apply’ to upload your CV and an essential Cover Letter.

*Please indicate in the summary the relevant skills and experience you bring that makes you an ideal candidate for this role. 

Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to the applicable laws in the respective countries to comply with our Safer Recruitment policy. All our UK-based vacancies require a basic Disclosure and Barring Service (DBS) check. 

Our Benefits:

• 36 days' holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days annual leave
• We offer a generous pension plan with employer contribution of up to 10%
• Wide range of flexible and agile-working arrangement
• Season Ticket Loan
• Free annual eye tests
• Pay as You Give charitable giving scheme
• Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
• Sabbaticals
• Volunteer Day

Our Global Commitment:

Our People Promise: We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have.  We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values. 

Equal opportunities: We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.

Safeguarding: We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. As a safeguarding measure, WaterAid carries out background checks on all potential employees. This is done following the conclusion of recruitment and prior to assuming full employment.

Do you have experience uncovering conversion problems through insight and analytics, then turning that data into impactful A/B tests and optimisation decisions? Are you comfortable diving into tools like Google Analytics 4 and Looker Studio? Keen to use your skills to make a real difference to millions of people?

We’re seeking a skilled CRO Analyst on a fixed term contract basis to join an exciting experimentation program, where you’ll own the end-to-end CRO process for our fundraising event products such as the famous London to Brighton bike ride.

Supported by developers, UX designers, content creators and tracking implementation specialists, you’ll be responsible for defining and delivering the experimentation roadmap for BHF Events products, spanning insight, test ideation, test completion, analysis and stakeholder management.

In this role you’ll set up funnels and other custom reports and generate actionable insights as well as devise experiments and optimisation strategies that will align with business goals.

You’ll develop strong collaborative relationships with our BHF Events product owners, analyse the customer journey, provide teams with key insights, monitor and report on performance, and manage a programme of testing to measurably improve conversions.

This job will appeal to you if you’re keen to join passionate, supportive, growing team at the heart of everything digital at the BHF. Your work will power income growth through experimentation and make a tangible contribution to BHF’s lifesaving work.

About You

An advanced user of Google Analytics 4 (GA4), you have extensive experience analysing onsite journeys, end-to-end conversion funnel reporting, and planning and running experiments (particularly A/B testing).

With strong data analysis skills, you can set up funnels and other custom reports and generate actionable insights from them.  A strategic thinker with a result-driven approach, you can devise experiments and optimisation strategies that adhere to best practice and align with business goals.

Collaborative, proactive and positive, you are a team player with experience working and building relationships cross-functionally to deliver outcomes. With excellent communication skills, you can communicate complex findings in a clear and concise manner to stakeholders and colleagues.

Possessing a customer-centric mindset, you are always focused on delivering great user experience.

You bring knowledge and experience of the following tools and techniques:

• Strong knowledge of GA4 and digital analytics in general
• Familiarity with data visualisation tools, such as Looker Studio or PowerBI
• A/B testing best practices and experimentation management
• Basic knowledge of HTML and CSS
• Familiarity with testing tools, such as ABTasty, Optimizely or VWO
• Basic knowledge of usability best practice and user-centred design principles

Your current job title may be CRO Analyst, Web Analyst, Digital Analyst, Product Analyst, Product Manager, CRO Specialist, CRO Manager, Experimentation Specialist, Experimentation Manager, Experiment Analyst, or a related field.

Working arrangements

12-month fixed term contract, with possibility of extension. Start date is as soon as possible.

This is a blended role, where your work will be dual located between your home and our London Office.

At the BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average.The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.

Direct Marketing Manager-Acquisition at the Disasters Emergency Committee delivers key direct marketing activities during appeals for major disasters. You will work with the Direct Marketing Manager-Retention to deliver a programme of supporter communications to feedback to donors on the impact of their donations and to retain their future support. 

The purpose of the role is to:

• Contribute to and develop DEC direct marketing strategies,
• Implement the direct marketing strategies during each appeal with income maximisation and supporter acquisition as the key focus,
• Manage the capturing and analysis of results to ensure channel optimisation between appeals,
• Lead the benchmarking process of DEC Member Agency fundraising performance.

The role will deliver responsibilities for strategy and planning, fundraising, networking and building relationships.

You must have strong direct marketing experience with a focus on high volume donor acquisition. Demonstrable knowledge of offline marketing techniques in press, outdoor, direct mail and telephone. A proven track record of developing effective digital and direct marketing strategies, which resulted in significant growth of income. Experience of managing complex budgets and proven ability to manage a complex operational plan within very short timeframes and within budget.

Ideally you will have experience of working in the international humanitarian aid sector, have used Salesforce and Salesforce Marketing Cloud and Google analytics.

You must have excellent communication skills both written and spoken, with the ability to write compelling and emotive fundraising copy. Significant technical marketing expertise across a range of direct marketing channels. Excellent numeracy, budget development, planning and project management skills.

An ability to work under extreme pressure during appeals and to very tight deadlines with excellent attention to detail is a key driver for success in this role.

You will join a collaborative team, department and organisation that excels in maximising their fundraising effort in response to disasters and keeps donors and recipients of funds updated and engaged throughout and beyond the journey of an appeal.

Please download the job description for full details of the responsibilities and expectations of the role.

We're looking for an experienced UX Designer to join our Digital Team and help shape the online user experience for the British Heart Foundation (BHF). 

About the Role:

The British Heart Foundation (BHF) is embarking on a significant digital transformation, prioritising personalised customer experiences, boosting fundraising income, and improving support for individuals living with heart and circulatory conditions.

 As a UX Designer, you'll be pivotal in driving this transformation. You'll spearhead user research, identify key user behaviours, translate insights into practical recommendations, and deliver innovative design concepts that align with best practices.

You'll work closely with our dynamic Digital, Marketing, Fundraising, and Engagement teams to craft and optimise impactful digital experiences.

Key Responsibilities:

• User Research & Discovery: Conduct thorough user research to understand user needs and behaviours.
• UX Strategy & Design: Convert research findings into wireframes, interactive prototypes, and high-fidelity UI designs (preferably using Figma). Additionally, ensure all designs are inclusive and accessible to diverse user groups.
• Trend Analysis & Innovation: Stay abreast of UX trends and implement best practices to enhance the user experience.
• Stakeholder Communication: Effectively visualise, explain, and secure buy-in for design decisions from stakeholders at all levels.
• Business Impact: Translate business objectives into user-centred designs that deliver tangible organisational impact.
• Project Management: Manage multiple projects effectively, ensuring timely delivery and collaboration with various stakeholders.

Working arrangements

This is 12 month fixed term contract. 

This is a blended role, where your work will be dual located between your home and our London office.

At the BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average.  The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.

About you

As our ideal candidate, you bring experience conducting thorough user research and discovery, producing wireframes, interactive prototypes, and UI designs, ideally within Figma. 

With proven experience as a UX Designer, UI Designer, or similar role, you have a strong portfolio of design projects, a track record of staying ahead of UX trends, and a solid understanding of what makes an experience accessible to all users.

Able to visualise, explain, and create buy-in for your work with stakeholders at all levels, you have a solid background in translating diverse business objectives into UX insights as well as designs that meet customer needs and drive tangible impact on organisational objectives.

You have outstanding time management and organisation skills, demonstrated by your track record of  managing multiple projects with different stakeholders across a wide-ranging business portfolio.

About us

Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world free from the fear of heart and circulatory diseases.

We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.

Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.

Benefits

To find out more about the benefits available at the BHF please download our benefits document at the bottom of our advert page.

Interview process

Interviews may be held during the advertising period or shortly after the close date. Please note interviews will be held over Microsoft Teams.

 Job purpose:

We are looking for an organised, enthusiastic, and experienced Digital Marketing Executive with a passion for social media and marketing to join the Spread a Smile team.

Reporting to the Head of Marketing, you will help to deliver our marketing strategies and day-to-day output across our digital platforms including social media, website and e-comms and our Smile TV online viewing channel for families.

You will play a key role driving social media growth with responsibility for developing and posting creative content and managing interactions across our social media platforms, ensuring that we remain consistent in terms of brand and tone. You will have an excellent understanding of and passion for social media (TikTok, Instagram, Facebook, X and LinkedIn), uses, trends and development.

You will provide marketing support across the Fundraising and Services team, including producing marketing/fundraising materials and literature, appeals and events collateral (services and fundraising related), case stories, PR activity, and supporting management of our photo / film libraries and brand.

You will be brilliantly organised, and comfortable working across a wider team, juggling multiple projects at a time. You will be willing to go the extra mile to help us reach new audiences and achieve our strategic aims.

Key responsibilities and duties:

• Responsible for the day-to-day output of our social media content across Instagram, Facebook, X, TikTok and LinkedIn (we use Hootsuite). Scheduling, writing and producing content (including reels), responding to comments and messages etc.

• Leading on the development of our TikTok channel, delivering engaging content and plans to grow this platform in particular. Also mirroring for Instagram too.

• Managing our Linktree platform (Instagram) and exploring other suitable platforms and reporting for socials.

• Supporting the Head of Marketing to develop social media strategies and growth plans, identifying new audiences, influencer targets, creative content, trends, and PR/marketing opportunities and exploring sponsorship and advertising.

• Using Canva to create social media content, charity materials and videos/reels.

• Responsible for the day-to-day upkeep and update of the Spread a Smile website, making amends and creating content as required.

• Supporting the Head of Marketing on wider website development and marketing strategies and support tools such as researching and using AI i.e. ChatGPT.Responsible for creating monthly supporter e-newsletter in Mailchimp, regular family e-newsletters (4 per annum) and other e-comms, (with Head of Marketing leading on content strategy), helping to ensure schedules for delivery are agreed and adhered to.

• Working with the Head of Marketing to maintain brand quality control, ensuring brand guidelines and support materials are up-to-date and accessible to the whole team.

• Researching and exploring marketing and promotional initiatives and avenues such as Google Ads, PPC, Instagram / Facebook promotions / sponsorship / ads etc.

• Managing Google Analytics and communications tracking, producing monthly reporting on marketing activity using agreed reporting template, including website activity, e-comms performance, social media performance and growth and audience analysis.

• Liaising with external designers as required on charity collateral and managing relationships with printers, obtaining relevant quotes and ensuring costing clarity.

• Supporting the Head of Marketing and wider fundraising team on fundraising appeals and events, helping to deliver relevant collateral, promotional strategies and communications and supporting fundraising relationship requirements as needed (i.e. website news stories etc).

• Working closely with the Head of Marketing and Services team to support marketing requirements for the Services and family events, including delivery and production of materials, visiting hospital partners to take good quality photos and film content etc.

• Attending our Family events as required to support with photos and marketing content.

• Helping to maintain our photo library and ensuring good management systems

General:

• Work in accordance with the organisation’s Vision, Mission and Values and all policies and procedures

• Support a culture of care for the team, volunteers and the families that we work with, including appropriate responsibility for safeguarding. Follow the organisation’s safeguarding policy and procedures at all times

• Contribute to the culture of the organisation, actively supporting wider organisational activities including attendance fundraising events.

Thames Hospice is an independent adult hospice with a beautiful 28 bed hospice at Bray Lake in Maidenhead with views of the lake and state of the art facilities.

We’re looking for a talented and experienced Digital Marketing Manager to join our team on a 12-month maternity cover contract. This is a fantastic opportunity for someone who can hit the ground running, manage multiple projects with ease, and deliver outstanding digital campaigns.

What you’ll do:

·Plan, execute, and optimise multi-channel digital marketing campaigns, with a strong focus on PPC (Google Ads, social media ads, etc.)

·Write compelling copy for ads, websites, and marketing materials that drive engagement and conversions

·Collaborate with creative teams to develop visually impactful campaigns

·Manage multiple projects and deadlines, ensuring all campaigns are delivered on time and within budget

·Analyse campaign performance and provide actionable insights to improve results

·Build and maintain strong relationships with internal stakeholders and external partners

What we’re looking for:

·Proven experience in digital marketing, with hands-on expertise in PPC campaign management

·Excellent writing and communication skills with a strong attention to detail

·A keen eye for design and creative content

·Exceptional project management and organisational skills

·A collaborative team player who thrives in a fast-paced environment

If you’re ready to dive in and make an impact, we’d love to hear from you!

To apply, please send your CV and a cover letter to by 11th April 2025.

For an informal discussion about the role, please contact Stephanie Peters, Head of Marketing and Communications.

This job advert will close as soon as sufficient applications have been received

Digital Manager

£45,000 per annum (FTE)

37 hours per week flexi-time § London/Basildon/Hybrid

CTSI, boasting a rich legacy of safeguarding consumers for 141 years, stands as an ambitious professional membership organisation. Fuelled by the perspectives of our members and a resolute sense of purpose, we broaden our impact through the diverse range of services we provide to Trading Standards professionals across the UK.

If you are an experienced Digital Manager with a passion for Web development and the more technical aspects of digital marketing, then we have the opportunity for you! The opportunity has arisen for a “digital guru” to join our small digital and marketing team, to develop engaging and accessible content across our range of websites, to share knowledge and experience with the team and boost the profile of our profession.

The role requires someone with a hybrid creative/technical mind: a high standard of digital skills (e.g. good HTML skills, with knowledge of common Content Management Systems, Social Media channels, email marketing and Google Ads), and familiarity with popular digital tools, combined with good content development skills (i.e. a capable writer, with an eye for design, and excellent attention to detail) and the enthusiasm to learn quickly, on-the-job. Knowledge and prior experience of website accessibility would be a bonus too.

The ideal candidate will have advanced digital skills, extensive experience with content production and digital marketing tools. Experience within a Membership organisation is advantageous but not essential. This busy role is part of a small team with big ambitions, so the ideal person will be able to juggle priorities efficiently, pick up new skills and projects quickly, and work collaboratively across the organisation for the best results.

CTSI has embraced remote and flexible working and as such, this role is mainly remote, with IT and DSE equipment provided. However, we are hybrid with a small office near Cannon Street in Central London and our Head Office in Basildon, Essex, and expectations are for all staff to attend for mandatory meetings, usually once a month. There may be occasions where other travel is necessary, such as for client meetings or exhibitions, but this will be communicated in advance.

We would love to hear from you, even if you don't have all the listed experience or skills; you might bring something valuable we haven't even considered!

Benefits include:

- Hybrid working, working abroad policy

- Minimum 25 days holiday plus bank holiday

- Christmas shut down, paid volunteer days

- Increased pension contribution

- EDI and family friendly policies

- Training and Membership funding

The closing date for receipt of applications is noon on Friday 11th April 2025

CTSI is an equal opportunity employer dedicated to fostering diversity, inclusion, and equal opportunities in the workplace for all staff. We encourage applications from individuals of all backgrounds.If you require any accommodations during the application process, please reach out.