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Charity People, City of London (Hybrid)
£35000 - £38000 per annum
Posted 2 weeks ago Quick Apply
Stop Domestic Abuse, Havant, Hampshire (On-site)
£35,482 - £38,224 per year
Exciting opportunity for a Fundraising Manager to design, develop & lead on the delivery of ambitious fundraising initiatives and campaigns.
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Get Further, London (On-site)
£40,000 - £45,000 per year (includes £2,000 London weighting)
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Royal College of Paediatrics and Child Health, Multiple Locations (Hybrid)
£37,264 pa pro rata plus excellent benefits
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The Foyer Federation, Remote
£28,000 - £32,000 per year dependent on experience
Are you a detail-oriented, motivated and focused professional? A digitally savvy person with a passion for learning?
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MS Society UK, London (Hybrid)
£43,342* per annum plus excellent benefits
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£29,000 - £31,000 per year
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TPP Recruitment, City of London (Hybrid)
Up to £43342 per annum
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Amnesty International UK, London (Hybrid)
Up to £61537 per annum + 35 days holiday (including BH)
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Blue Ventures, Multiple Locations (Hybrid)
£48,043 - £62,316 per year; or equivalent national salary banding
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Nurtureuk, Remote
£33,421 - £40,000 pa
We are looking for a dynamic and experienced systems manager to support, manage and improve systems within our rapidly evolving charity.
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Conciliation Resources, London (On-site)
£48,000 - £50,758 per year
Posted 1 day ago
Page 1 of 19
City of London (Hybrid)
£35000 - £38000 per annum
Full-time
Permanent
Job description

Charity People is delighted to be partnering with National Literacy Trust to recruit for a brand new CRM Digital Project Manager as they invest in their digital team and IT team.

Reaching out to the communities and people who need them most, National Literacy Trust empowers children, young people and adults with the literacy skills they need to succeed. Working closely with over 5,000 schools, nurseries, prisons, YOIs and through teams leading community literacy programmes across the UK, the organisation believes that literacy is a vital element of action against poverty that everyone should have access to.

CRM Digital Project Manager

Contract: Permanent, full time role

Salary: £35,000 to £38,000 per annum

Location: Hybrid - home based with ideally two days plus (up to three) in the London office per week

Closing date for applications: midnight on Thursday 9th January

As CRM Digital Project Manager you will join a supportive, flexible team, within an organisation that places huge value on staff wellbeing.

Reporting to the Senior Digital Project Manager you'll work closely with colleagues from across CRM, IT, and digital teams as well as with the wider organisation and external suppliers.

Core responsibilities within your role will include:

  • Be the first point of contact and provide frontline support for queries regarding Salesforce and FormAssembly usage across the organisation
  • Lead on Salesforce training to all departments, ensuring that each team understands their responsibilities around data entry, management and reporting and has the capabilities to do so
  • Work with teams to translate their processes into actions on Salesforce
  • Lead on user experience and feedback, capturing requirements for development where necessary and managing the delivery of projects
  • Use Agile methodologies to bring together requirements from multi-disciplinary teams and create a pipeline of work
  • Contribute to the emerging CRM and data strategy that underpins the work of the wider digital team
  • Take active leadership in the adoption of new tools and processes, supporting the delivery of strategies for digital change management and creating metrics for success
  • Proactively consider development needs and integrated tools to support processes, and provide thought leadership on how the evolution of technology can support charitable growth
  • Become an active member of the Digital Customer Experience team, focusing on digital efforts more generally across the organisation and making sure that thinking and planning is strategically aligned
  • Manage data visualisation projects for teams to measure their impact through dashboards and compare against public datasets
  • Support with reporting at key milestones to internal and external stakeholders, understanding organisational KPIs and how the work of every team can be best represented through data

We would love to hear from you if you have the following skills and experience:

  • Previous experience of working with Salesforce, ideally with experience of using FormAssembly and Salesforce data tools (e.g. Data Loader)
  • Salesforce Administrator Certification of equivalent experience using Salesforce configuration and change management
  • Experience of working with a range of datasets and the ability to organise information for different needs and audiences
  • Experience of system development
  • Experience of supporting digital products through a design life-cycle, from capturing user requirements and building a concept to user training and delivery
  • Confidence in presenting technical information to different lay audiences and experience in delivering training

We're also particularly interested to receive applications from candidates who have the below, although this is not essential:

  • Experience using and configuring APIs and of and using middleware (e.g. Zapier)
  • Knowledge of coding languages including SQL
  • Experience using data visualisation tools such as Tableau or Power BI

If you're interested in hearing more about this opportunity, please send your CV to Alice at Charity People in the first instance. 

Charity People and actively promotes equality, diversity, and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

Posted by
Charity People View profile Organisation type Recruitment Agency Company size 0
Posted on: 12 December 2024
Closing date: 09 January 2025 at 00:00
Job ref: 85621
Tags: Project Management, Digital, CRM