Digital Platform Support Specialist Jobs in B30 2LH
Job Title – Digital Content Manager (Maternity Cover)
Contract – 12 months fixed term contract
Hours – 21 hours per week
Salary – £24,300 per annum (£40,500 FTE)
Location – Remote, with meetings once a month at Coram Campus, Bloomsbury, London WC1N 1AZ
About Coram
Coram is the first and longest serving children’s charity in the UK. Established as the Foundling Hospital in 1739, today we are a vibrant charity group of specialist organisations – the Coram Group – supporting hundreds of thousands of children, young people and families every year.
We do this by championing children's rights and wellbeing and making their lives better every day through our range of services. These include reading support and life skills education in schools for 300,000 children, adoption services for children waiting to find a home, mental health support, cultural programmes, and legal advice and advocacy for thousands of children and families every year.
All of our work delivers across seven key outcomes for children and young people: A fair chance, A loving home, A voice that’s heard, A chance to shine, Skills for the future, No matter where and A society that cares.
About the role
Coram is looking for an experienced Digital Content Manager (maternity cover) to support the marcomms team on websites, analytics, internal comms and other related digital marketing tasks. This is a fast-paced and varied role that involves working on a number of different websites across the Coram Group of charities and providing advice and support to other colleagues.
The role will involve anything from day to day management of existing websites to project managing larger scale rebrands, website moves and new website projects from start to finish. It will also include analysis of web traffic via Google Analytics, managing Coram’s internal comms channels and overseeing the relationship with Coram’s digital agency for Google/Microsoft Ads.
We’re looking for someone who feels confident at working independently and managing tasks and projects, whilst also being able to work together with the central marcomms team and other teams across Coram. The successful person will have experience in managing websites using a range of content management systems and Mailchimp email service, as well as a broad knowledge of Google Analytics 4 reporting. Full training will be provided.
To apply for this role, please click on the 'apply now' button below to complete the application.
Closing date: 10th March
Proposed interview date: w/c 10th March
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
Registered Charity
Coram changes lives, laws and systems to create better chances for children, now and forever.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Main function of job
This is a key role in the Bereavement Support Service. The team provides a wide range of services, including the Helpline, online enquiries, online community, Family Days, and online and printed resources.
The aim of this post is to provide consistent, high-quality emotional support to bereaved families who seek support from the Lullaby Trust.
1. Proactively engage bereaved families with the support service, respond to bereavement support enquiries and ensure anyone seeking advice and support on bereavement is given a high-quality service in a timely way.
To be the primary contact for the bereavement support services.
To cover and answer the bereavement support helpline and online enquiries responding within the set guidelines and KPIs for the department.
Proactively engaging with bereaved families through social media and other online platforms.
Ensure any safeguarding concerns are actioned in accordance with the organisations Safeguarding policy
Send materials to bereaved contacts, including bereavement packs and follow up e-cards, and ensure all paperwork and databases are updated with each contact in line with the department guidelines, including Raiser’s Edge, Excel databases.
Ensure any messages on Bereavement Support FB Groups are monitored and advice is given via befrienders where appropriate
To arrange face to face events for bereaved families including family days, York Carol Service and memorial events to an agreed programme.
Work with the Engagement Team around social media bereavement support posts.
2. Respond to all enquiries regarding the Care of the Next Infant (CONI) programme.
Respond to CONI enquiries from families and professionals and pass referrals to the CONI team in a timely way.
Update the CONI spreadsheet on enquiries progress and outcome.
Ensure families are offered Bereavement Support
3 Manage the Befriender programme with the Head of Support and Information and deliver training to befrienders and support befrienders in their role.
Support Befrienders in their work by maintaining regular contact and support, offering advice and guidance when required.
Keep Befriender records up to date
Allocate Befrienders when required, ensuring there is an even spread of work between the befrienders
To collate, finalise and send out the Befriender newsletter on a monthly basis in conjunction with other members of the Team
Plan and deliver befriender training to new and existing befrienders
Support befrienders in their role and deliver regular online catch up sessions.
Help with the organisation, administration of the Befriender Conference and other events, facialitaing sessions and presentations.
Support the administration and preparation of Befriender Training, attend and participate when required and assist with the new befriender digital documents.
5 Ensure the bereavement support services are promoted to bereaved families and professionals working with bereaved families
Assist with the facilitation of Bereaved Families’ Panel and running online sessions.
Keep up to date with the bereavement support world including joining National Bereavement Alliance, Child Bereavement Network and research around grief and bereavement.
Attend events as required to represent the Lullaby Trust’s bereavement support services
6 Ensure the records and services of the department are kept up to date
Ensure bereaved contacts are added and updated on Excel and Raiser’s Edge
Maintain ongoing knowledge and training on the Lullaby Trust’s advice and the scientific knowledge behind this advice
Collate statistics, as required on areas of work within the support services team.
Assist with the services’ evaluation and impact processes including self-evaluation feedback.
Provide other administrative support to the team as required.
Other:
Attend and participate with External Supervision sessions.
Registered Charity
21 - 50
Safer sleep for babies, Support for families
Thank you!
We are looking for a marketing and communications professional with excellent written skills to help share the stories behind the people and the charity. From promoting breaking news and covering live events, to marketing upcoming opportunities and representing the stories of the Soundabout community, this is a varied and exciting role, where a breadth of creative and digital skills is essential. As part of a small but passionate organisation, this role is key to developing our supporter base, increasing engagement with and awareness of the charity, promoting our services, and increasing our fundraising efforts using a mix of storytelling, marketing, videography and photography, research, and other communications tools. We are entering an exciting new phase of growth and development, and this is an opportunity to make a new role your own. If you would like to be part of a team making a real difference to Learning Disabled people through music, we'd love to hear from you.
Key Responsibilities
The candidate will be responsible for marketing and communications at Soundabout which includes:
• Review, update, and deliver a marketing and communications strategy and calendar to support Soundabout's goals, supported by the CEO.
• Plan and deliver strategic marketing campaigns and events (mostly digital), with strategic support from the CEO, including an annual winter fundraising campaign and ad host virtual events to promote Soundabout and build stakeholder relations.
• Develop, manage, and update the content on Soundabout's main website (WordPress), keeping it compelling, accessible, and on brand for all our key audiences.
• Maintain and update the Soundabout Families and Soundabout Choir Hubs websites, ensuring they stay up-to-date and on brand.
• Create, publish, and schedule posts for Soundabout's social media channels with the aim of engaging and growing our audience and in line with strategy, working with the CEO and wider team to determine content. Replying to and moderating conversations in our community spaces. We are currently active on Facebook, LinkedIn, Instagram, YouTube, and Bluesky.
• Design digital and printed marketing materials and publications, such as newsletters, annual reports / impact reports, and flyers for our different audiences.
• Collate content from across the team, to write and circulate newsletters and ad hoc bulletins, editing content so it is coherent in style, using MailChimp.
• Maintain brand consistency across all communications and craft clear, engaging, and inspiring market copy and compelling communications about Soundabout’s work.
• Collaborate with colleagues and the Soundabout community to collect and share their stories in an authentic and respectful way, further developing Soundabout’s storytelling work.
• Work with Administrator to review mailing lists set up on Salesforce (our CRM system).
• Promoting Soundabout’s commissionable activities, maintaining regular communications with commissioners, and proactively anticipating and negotiating renewals.
• Drafting and circulating thank you letters and other regular communications with Soundabout donors, funders, supporters, as directed by CEO.
• Be innovative: review and implement new technologies to improve our campaigns, drive engagement and boost supporter experience.
• Be reflective: review campaigns and proactively adapt plans to optimise future results. Provide analytics for reporting.
• Share stories externally, utilising publications / journals / virtual spaces related to the sectors Soundabout inhabits.
• Review and update automated responses for mailing list sign ups and donations.
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role: Communications and Influencer Relations Manager
Location: Remote (UK hours with some flexibility)
Contract type: 12 months, with the intention to make permanent
Salary: £35-45,000 (depending on experience)
Working pattern: Full time
Benefits include: 35 days annual leave plus UK bank holidays; open to flexible working
Closing date: 26 February 2025
INTRO
Iswe is a social impact foundation dedicated to finding ways to put people at the heart of social and political decision-making to solve some of society’s greatest challenges.
We are looking for a dedicated and experienced communications and influencer relationship specialist to play a pivotal role, primarily in our flagship initiative: the Global Citizens’ Assembly for People and Planet.
THE ROLE
The Communications and Influencer Relations Manager will play a critical role in elevating Iswe's initiatives, with a primary focus on the Global Citizens' Assembly for People and Planet. By designing and executing communications strategies, engaging influencers and building relationships, this position ensures the Assembly’s transformative work reaches a global audience and inspires meaningful action.
ABOUT THE GLOBAL CITIZENS’ ASSEMBLY FOR PEOPLE AND PLANET
A flagship initiative of Iswe, the Global Citizens' Assembly for People and Planet is an innovative, inclusive platform that empowers citizens worldwide to contribute to critical global decisions on climate. By bringing together diverse voices, the Assembly serves as a model for reimagining governance, ensuring that people and planet are at the centre of decision-making.
This role will focus on amplifying the impact and visibility of the Assembly in the lead up to, and following, COP30 in Brazil in November 2025, using comms and influencer engagement to inspire global participation and collaboration.
If you believe in the wisdom of everyday people, are values-driven, self-reflective, creative, curious, agile, flexible and enthusiastic, if you want to do work that learns and grows from all the richness each of us brings – where we welcome learning from a diverse array of life experiences, cultures, and backgrounds, if you can bring positivity and accountability to your work, if you strive for brilliance, challenges excite you and if you would speak with authenticity and dedication about our work, we want to hear from you!
KEY RESPONSIBILITIES
Influencer engagement management
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Identify and engage influencers through social listening and outreach, ensuring alignment with GCA strategic goals.
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Coordinate onboarding and activation for influencers, including developing kits with assets, hashtags, and impact data.
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Act as the primary point of contact for influencers and media outlets across GCA campaigns.
PR and Media
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Build and maintain strong relationships with media outlets and journalists, pitching content and securing coverage for GCA initiatives.
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Manage the creation of press materials, including press releases, briefing documents, and media kits.
Content development and digital engagement
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Develop and manage engaging content for digital platforms, including blogs and social media posts to a very high standard.
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Support storytelling initiatives, collaborating with the Comms Director and Advocacy team to amplify key narratives.
Event communications support
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Coordinate communications for events, including managing network follow-ups, influencer activations and media outreach.
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Ensure alignment between event messaging and broader GCA goals.
Monitoring and Reporting
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Use social listening tools to monitor effort impact and identify optimisation.
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Prepare performance reports for campaigns and present actionable insights to be shared with funders and stakeholders.
EXPERIENCE AND QUALIFICATIONS
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4-6 years of experience in communications, PR, influencer marketing, and media relations.
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Strong skills in identifying and activating influencers at various levels (high-profile, micro, and mid-tier).
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Proven ability to execute multi-channel campaigns and engage diverse stakeholders.
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Familiarity with social listening tools and data-driven campaign analysis.
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A self-starter with excellent organisational skills and attention to detail.
Ideal Profile
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Strategic thinker with a passion for global governance and sustainability.
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Excellent written and verbal communication skills.
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Existing relationships across media outlets.
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Adaptable and collaborative, thriving in dynamic and fast-paced environments.
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Experience working on climate, sustainability, or democracy-focused initiatives is a plus.
A NOTE ABOUT REPRESENTATION
We know that building a team representative of wider society fosters creativity and innovation. We welcome people of all backgrounds, identities and experiences and are committed to being a place where all belong. We therefore particularly welcome applications from candidates who are disabled, Black, Asian or from other minority ethnic backgrounds, who identify within the LGBTQIA+ community, or identify as from a lower or disadvantaged socioeconomic background as these groups are currently under-represented on our staff team.
ABOUT ISWE
We believe that many of the crises we face today - health, climate, the cost of living etc - are symptoms of failing governance structures, and that putting people in the driving seat of decision-making will transform our futures for the better. Our current strategy focuses on innovations around citizens’ assemblies (and similar deliberative processes), public services and the relationship between politicians and the communities they serve.
Our team has decades of experience in democratic innovation. Recent projects include Global Assembly for COP26, Good Help and The Future Armenian. Iswe is a fast-growing foundation, dedicated to empowering citizens to play a leading role in the decision-making that affects their lives.
Our work is founded on strong values, including openness, transparency and humility. We believe that when ‘I’ (an individual) becomes ‘we’ (part of the collective), the results are transformational. We are actively working to build a healthy culture, rooted in care and characterised by being self-organising and self-reflective. We are committed to addressing the dynamics of oppression in ourselves and our work.
The client requests no contact from agencies or media sales.
Thank you!
At Unlock we want to ensure that people with criminal records have access to the best quality support possible.
We have our website which receives over 1.5 million visits, and our helpline with nearly 10,000 contacts every year; now we want to take this support out into communities to make sure our expertise gets to everyone who needs it. With over 12.5 million people affected by a criminal record and with this number growing, we know our service is even more important than ever.
We want to build a network of community organisations that are connected to Unlock and have access to specialist training in supporting people with criminal records. This new role is pivotal to achieving the vision of Better Advice for All.
If you’d like to be part of this vision and the role fits with your skills and experience, we look forward to your application.
Registered Charity
6 - 10
To help people overcome the long-term disadvantages caused by their criminal records, and work with government, employers and others to enable people
The client requests no contact from agencies or media sales.
Thank you!
Remote (home-based), Leeds office, or hybrid
£26,000 – £28,000 (pro rata to hours worked)
Part-time, 3 days per week
About brainstrust:
At brainstrust, our mission is to support people living with a brain tumour and their caregivers through every stage of their journey. Our services include a robust programme of support and information, developed to ensure our beneficiaries feel more in control, better supported, more resourced, and less isolated. We are expanding our successful programme of regular events—online and in person— to strengthen our community, share valuable expert information, and empower people with a brain tumour, and those around them, with coaching.
Role Purpose:
As Beneficiary Events Officer, you will curate and promote brainstrust’s revered events programme, which includes regular online webinars and support groups delivered by diagnosis, a growing portfolio of volunteer-led face-to-face meet-ups across the UK, and an annual in-person conference. This role is pivotal in creating a safe, supportive, engaging, enabling and energising environment for the people that need to be better connected, better informed and more confident on their individual journeys.
Deadline for applications is 5pm on 28th February 2025.
Download the recruitment pack to find out more and apply.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Samaritan’s Purse International are recruiting for a full time, experienced Marketing Manager to oversee the Communications team, to be based at the National Ministry Centre in Coventry. The Marketing Manager will manage the execution of marketing projects, campaigns and appeals, ensuring they are delivered to the highest standards, within budget, and with a focus on income generation. The Marketing Manager will have a passion for the Gospel and an understanding of their critical role in developing initiatives that lead people to come to know Jesus as their Lord and saviour.
In accordance with the Equality Act of 2010 and due to both the nature and context of the role there is an ‘occupational requirement’ for the post holder to be an evangelical Christian. The job holder should be committed to the purpose of SPI and be able to demonstrate enthusiasm for the Christian purposes of the organisation and be able to live out, hold to, support and contribute to its Christian ethos.
The client requests no contact from agencies or media sales.