Digital Manager Jobs
We have a number of Youth Development Lead positions we are recruiting for across the East Midlands.
We will be hosting an assessment centres on the 3rd and 4th of October at our Nottingham centre. Please note you must be available to attend on those day. You can find out more about each role we have advertised and its specialism along with the relevant job description by viewing the adverts on our Careers site. All roles we are considering for the Assessment Centre will have (East Midlans) in brackets by them.
Why do we need Youth Development Leads?
Last year, we helped more than 40,000 Young People, with every three in four moving into a positive outcome for either work, education or training. Youth Development Leads play a crucial role in supporting young people, no matter the young person's background or current circumstances, to fulfil their full potential. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Youth Development Leads!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Unless the location of the role is remote, the Youth Development Lead role requires a combination of office days and working from home.
- You can volunteer for and/or attend events – music festivals, The Prince’s Trust Awards, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – PT CAN (Cultural Awareness Network), PT GEN (Gender Equality Network), PT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
Equal Opportunities
Here at The Prince's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives.
We are looking for people who can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.
We’re a Stonewall Diversity Champion and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by PT CAN (our Cultural Awareness Network), PT GEN (Gender Equality Network), PT DAWN (Disability & Wellbeing Network) and Pulse (LGBTQIA+ Network).
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Praxis is a dynamic, award-winning human rights charity. We have 40 years of experience working with migrant communities in London. Our immigration advice service offers support to more than 2,000 people each year. Praxis provides a safe space and support through immigration advice and support to access services such as housing and health. We run peer support groups that build social networks and confidence. Together with people with lived experience, Praxis campaigns for a compassionate and humane immigration system where no one is discriminated against based on their immigration status, race, or class.
Praxis has recently significantly scaled up its campaigns and communications work. We are looking for a new Stories and Media Coordinator to join our Fundraising and Communications team, to help ensure that people with lived experience of the immigration system are the driving force of our dynamic communications work, whilst also building the organisation’s profile and amplifying our systems-change work.
You will play an integral role in the Fundraising and Communications team in an ambitious organisation.
We are looking for the below skills and experience:
· Strong experience and understanding of working with experts by experience in communications, media and storytelling work, including excellent understanding of safeguarding and risk management;
· Significant experience of developing and maintaining good relationships with a range of journalists;
· A sharp understanding of what makes a strong story;
· Strong communication skills, both written and verbal;
· Ability to build relationships and rapport with a wide range of people.
See the Person Specification and Job Description for more detail.
Our Attractive Benefits Package Includes
· A 35-hour working week including flexible working hours (pro rata for part time posts)
· A hybrid work model
· 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays)
· Option to buy up to 3 days annual leave each year.
· 1-day additional birthday leave
· A defined contribution pension scheme
· Our employee assistance programme offers counselling and support for you 24/7.
· A season ticket loan to help you spread the cost of your commute.
We are an equal opportunity employer and strongly encourage applications from those with lived experience of migration, and from diverse applicants regardless of age, disability, gender reassignment, marital/civil partnership status, race, religion or belief, sex, sexual orientation, or pregnancy/maternity leave status.
Please see our website to find out more about our work.
For further details, please contact Josephine Whitaker-Yilmaz, our Policy and Public Affairs Manager.
To apply, send us your CV and cover letter demonstrating your capabilities in relation to each of the points of the person specification. Where relevant use your answers to illustrate how your competencies have helped you to achieve positive results. This will give you the best possible chance to be shortlisted.
If you would like to speak to someone about any adjustments or have any questions you can email and we will be in touch with you to make the necessary arrangements.
Application deadline: Monday 30th September 2024 at midnight.
Interviews will be held on Tuesday 15th October 2024.
To apply, send us your CV and cover letter demonstrating your capabilities in relation to each of the points of the person specification. Where relevant use your answers to illustrate how your competencies have helped you to achieve positive results. This will give you the best possible chance to be shortlisted.
If you would like to speak to someone about any adjustments or have any questions you can email and we will be in touch with you to make the necessary arrangements.
Application deadline: Monday 30th September 2024 at midnight.
Interviews will be held on Tuesday 15th October 2024.
When politicians treat migrants with cruelty, we refuse to accept it. We give legal support, demand change, and never give in. Join us.
![Praxis Community Projects logo](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/c0bxm7x15je_2024_04_25_09_00_25_am.jpg)
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The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This position reports directly to the Senior Fundraising & Marketing Manager, sharing collective responsibility to deliver Beechwood’s mission in supporting those affected by cancer and in attracting and growing fundraising income to achieve this.
You will lead on developing and delivering the departmental strategy and identify new propositions and campaigns to grow and diversify activities and income. You will review our existing portfolio of fundraising events and develop community fundraising initiatives and awareness of the Charity across local areas.
The successful candidate will require the confidence and people skills to develop new and existing corporate supporter relationships, together with sponsorship opportunities.
Key Responsibilities:
Fundraising, Development, and Income Generation
- Assist in developing and delivering the fundraising strategy to raise awareness and to achieve agreed income targets across a range of revenue streams including corporate partnerships, trusts and grants, fundraising events, community fundraising, individual giving, legacies and digital fundraising.
- To maximise growth opportunities for current partnerships and event sponsors.
- To research identify and develop potential new supporters, sponsors or major donors.
- Nurture and manage a range of external relationships, with an ability to speak confidently and to give presentations.
- Ensure all supporter and donor data is captured on the in-house CRM system and all other fundraising and supporter records are up to date.
- Ensure fundraising Gift Aid is recorded accurately, records maintained, and claims filed in a timely manner.
- Ensure fundraising and event expenditure is within agreed budgets and report on all events/ROI.
- Oversee the fundraising pipeline to ensure targets are achievable and quality is maintained, producing monthly reports for the CEO, Board of Trustees and Head of Finance.
- Actively participate in staff meetings, contributing to the sharing of knowledge and experience and the development of Beechwood and its profile.
- Nurture and develop fundraising volunteers.
Marketing & Communications
- To ensure fundraising events and community supporters are recognised and thanked on appropriate social media channels, contributing to the writing of content when required.
- To ensure all social media is relevant and always reflects the Charity positively.
- To ensure all communications are well written, accurate and presented in a way that reflects the Charity’s image and purpose.
- Ensure that service users, volunteers and all other supporters are treated with respect and that we communicate positively.
A full job description, person specification and application form are available on our Company Website.
CVs without a supporting statement outlining how you meet the person specification will not be considered.
Supporting those affected by cancer, grief and bereavement.
![Beechwood Cancer Care Centre logo](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/vikqhporhbi_2024_03_28_11_57_57_am.jpg)
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The client requests no contact from agencies or media sales.
We have a fantastic opportunity for a communications professional to join the Design, Digital and Internal Communications team. This is a remote role (must live in England or Wales) working 37.5 hours a week (part-time will be considered).
Do you have a passion for communications and engagement? Do you want to help make a difference to victims and survivors?
This role is a remote role (must be in England or Wales) within a supportive and friendly team.
As the Internal Communications Lead you will:
- Manage, update and monitor VS internal communication channels so that internal stakeholders (staff and volunteers) across England and Wales are informed of organisation news, successes and strategy and have a mechanism for feeding back.
- Produce, commission and edit copy adhering to all brand and style guidelines for email communications and intranet articles.
- Manage an engaging programme of webinars to update staff on new initiatives, training programmes and other key engagement activities.
- Work closely with staff across the organisation to ensure self-generated content is of a high standard, adheres to brand and style guidelines and is succinct, clear and engaging.
- Advise colleagues on complex communication messages and to form part of the wider communication team response in a major incident or crisis situation.
You will need:
- Significant experience of managing multi-channel internal communications (inc. intranet).
- Experience of writing concise, well written and engaging communications.
- Experience of reporting on key internal communication metrics.
- Experience of editing of video content.
- Excellent interpersonal skills to be able to liaise effectively at all levels.
- Strong personal integrity, reliable under pressure and team ethos.
- Proven ability to demonstrate a commitment to Equality and Diversity, to influence people to achieve effective desired outcomes.
- Educated to degree level or equivalent professional qualification.
- Proficiency in English language.
Interviews for this role will take place w/c 23 September 2024.
About Victim Support:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We are working towards a future where victims’ rights are respected, their voices are heard and they feel well supported.
Everyone at VS is driven by our purpose, vision, mission and values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
VS are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
VS strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we’ll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
Please apply for this role via the Victim Support website. You will need to complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
The client requests no contact from agencies or media sales.
Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life. We believe no one should face financial hardship in later life. Our Helpline and expert advisers offer free, practical support to older people without enough money to live on. Through our grants programme, we support hundreds of local organisations working with older people across the UK.
We use the knowledge and insight gained from our support services and partnerships to highlight the issues experienced by older people in poverty and campaign for change. We would love to find individuals from all walks of life and diverse backgrounds to join us on this journey.
Responsibilities and Person Specification:
This role is an integral part of the day-to-day delivery of our Advice and Support Service, which has been re-shaped and went live in the summer of 2024. The service is targeted at older people in or facing financial hardship, and provides information, advice and follow up support relating to a range of issues, including Welfare Benefits, Social Care and Housing.
As a Senior Adviser you will be responsible for supporting Advisers with their welfare benefits and housing work, including responding to the advisers on duty, supporting with complex cases, carrying out independent file reviews in line with Advice Quality Standard and designing and delivering internal and external training.
You should have in depth, specialist level knowledge of Welfare Benefits or Housing (ideally both) as they relate to older people, and experience of working within an advice setting and advice supervision framework such as the AQS framework. You will have a warm, supportive and motivating style to enable Advisers to grow and feel empowered in their work.
For full details on the role and requirements, please review the job description and person specification. If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway.
This is a full-time role, 35 hours per week, which you can choose to work over five days or a 9-day fortnight.
What it’s like to work at Independent Age:
We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included.
We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits.
We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and hybrid working is standard for all; those contracted to work in the office usually attend 1 day per week, and homebased colleagues will regularly attend the office. But if you need a different form of flexibility, we are always happy to talk flexible working.
You can find out more about what it’s like to work at Independent Age on our jobs website.
Salary information:
Hybrid working in London: £38,142 per annum, increasing to £39,218 after 6 months.
Homebased (with regular travel to London): £34,362 per annum, increasing to £35,307 after 6 months.
Application Process:
To apply, please submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification, by visiting our jobs website (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format).
To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement. Please do not omit dates of employment. Please ensure the title of any uploads does not contain your name.
Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer. A Basic DBS Certificate will be required for this role.
Closing Date: 23:59, Sunday 8th September
Interview Dates: Interviews will be held online. First Round on 17th September, Second Round on 24th September
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The role
MIND in Haringey and its partner Public Voice deliver the Haringey Community Collaborative, providing strategic leadership and capacity building for the borough’s Voluntary and Community Sector (VCS). MIND in Haringey and Public Voice are ambitious, committed and passionate in their support of the VCS, and the social impact that it collectively delivers for residents and communities every day.
The Haringey Community Collaborative service involves providing Haringey VCS:
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One-to-one and group capacity building support
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Funding opportunities for projects addressing priority local challenges
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Access to training and resources
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A community of practice for collaboration and knowledge sharing, both in person and online.
The Haringey Community Collaborative team is located across and employed by either Public Voice and MIND in Haringey. This role works alongside a manager for Haringey’s digital community of practice platform, NavNet; and a communications lead for the Community Collaborative. The role reports to the Haringey Community Collaborative Manager.
About You
We are looking for someone who wants to make a difference to the local community through their work, supporting the success of the voluntary and community sector. You will need to have experience working with organisations and groups to help them develop and grow, and convening.
A confident public speaker with strong presenting skills with the ability to present to a wide range of diverse community groups. Able to engage with people and have a good understanding of co-production.
Able to carry out research and find suitable funding opportunities supporting VCS to write bids and method statements. Designing and delivering workshops on various topics that will support the local VCS in Haringey based on their needs.
Having a knowledge of the VCS organisations within Haringey would be an advantage but not essential.
We translate the insights and needs of people into actions to improve public services, leading to reduced inequalities and improved outcomes.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
The Support Services Coordinator is crucial in helping with the administration and data management of the Support and Information team. We are a small and friendly team of 8, who need a coordinator with excellent I.T. and data skills who is keen to put these into practice to directly support bereaved families and the professionals who work with them.
This is a great role for someone with excellent organisational skills and a passion for the work of the charity.
Please answer the following three questions in your cover letter
Q1 It is 4pm on a Friday and aftr a busy week you still have the following tasks to undertake:
1. Complete the End of month statistical report for your manager and for Fundraising (this usually takes 2 hours to complete).
2. Post bereavement packs to 3 families
3. Email the helpline befrienders the weekend helpline rota.
4. Import Professionals e-Newsletter sign-ups into Raiser’s Edge (database)
5. A colleague has been locked out of the training platform and requires help.
6. Respond to an email from a bereaved parent asking for directions to the Family Day which is happening this weekend.
7. Run an urgent report the National CONI Lead requested this morning.
8. Email training certificates to delegates following completion of their online training evaluation
Please put these in order of priority and explain your reasoning
Q2 You have received an excel spreadsheet with a download of our online training evaluation forms, each form contains about 10 questions and you have about 100 answers already. You have been asked to analyse this data and provide a draft report with graphs, % and some simple explanation/analysis. Tell us step by step on how you will approach this task?
Q3 - Outline an example of where accuracy, thoroughness and timeliness of your record keeping has been important and explain how you went about achieving this.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
Learning with Parents supports all families to have positive learning interactions together and leads the sector to learn what works in tackling inequality.
In partnership with 150 primary schools, we support families across the UK to enjoy learning together at home. Families are motivated to sustain and enjoy frequent and positive interactions at home.
Our parental engagement journey with schools starts by focussing on reading. Our digital reading log is an inclusive way for schools and families to record reading, replacing physical reading records.
Our full Maths and English programme builds on the positive habits fostered by our reading log. It replaces traditional Maths and English homework with fun activities which have parent-child interaction at their heart. Through behavioural insight research, innovative technology and teacher training we ensure that as many families as possible are supported effectively.
We are working to improve parental engagement across the sector, by producing evidence of parents’ impact and generating insights into how schools can best support them. Learnings are disseminated through the Parental Engagement Forum and amplified through the Fair Education Alliance.
You can read our 2023 impact report here and see our latest news and blogs here.
About the Role
We are looking for a technologist to help us in the next phase of scaling our web platform and supporting the communities we serve. To date our tech support has all come through an external team, and now we are excited to add an in-house role with significant support from our experienced (part-time) CTO and an external team.
You will work across a range of technologies on a variety of problems, which may include working with the team to triage urgent bugs; making improvements in our testing setup and CI/CD pipeline; understanding and investigating our data; supporting with IT issues; and more.
This is a flexible role in a growing charity, with the opportunity to build and deploy solutions from the ground up. As well as our CTO, the former lead engineer will be on hand to answer questions and support (0.2FTE), and the team developing features has experience working on this app. We will look to expand this team over time as the charity continues to grow.
Our technology
Our platform is built on the following stack, so familiarity with some of these, or equivalents, will be helpful for this role.
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Platforms: AWS, Vercel, Cloudflare
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Frameworks/technologies: NextJS, NestJS (Typescript), GraphQL, Postgres
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Code: Github
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Test: Cypress, Jest, Lambdatest
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Monitoring: New Relic, Zabbix
We also use a range of common cloud systems in managing the IT side of the organisation, including Google Workspace and InTune.
Areas of Responsibility
Monitoring and resolving issues
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Performing root cause analysis of production errors and resolving technical issues (with support from tech lead and development team)
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Communicating with the school partnership team and content development team to understand requirements and keep them updated on issue progress
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Designing procedures for system troubleshooting and maintenance
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Building tools to reduce occurrence of errors and improve customer experience
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Providing level 2/3 technical support
Platform engineering, pipelines and deployment
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Setting up CI/CD pipelines for our products
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Building and maintaining development tools and infrastructure
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Deploying updates and fixes to production environments
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Working on ways to automate and improve development and release processes
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Building and deploying automation and monitoring solutions
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Ensuring that systems are safe and secure against cybersecurity threats
Support with data
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Liaising with the wider team to understand data needs
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Writing and reviewing SQL queries, including to extract anonymised data or report statistics
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Creating data dashboards (potentially with volunteer support)
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Making sure our Postgres database is operating efficiently and reviewing updates
IT
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Support with laptop setup
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Support with issues with a range of cloud services
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Working with users to ensure the tools are meeting user needs and proposing solutions
About You
Our ideal candidate is a problem solver who has capability across a range of technology areas, and can drive the range of problems that might arise in running a web platform to solutions. You may have developed and deployed a web application, whether professionally or as a side project, and been responsible for its end-to-end maintenance. You may have managed the IT for an organisation, whether professionally or in a voluntary capacity, including managing integrations and solving users’ problems.
We will ask you for examples of the following skills and experience:
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Experience in continuous integration and continuous delivery practices
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Experience deploying & maintaining web applications, including cloud hosting (AWS or equivalent)
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Working knowledge of databases and SQL
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Familiarity with version control software (Git preferred)
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Understanding of monitoring tools (Sentry or equivalent)
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Experience with automated testing tools (Cypress or equivalent)
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Collaborative approach to solving technical problems
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Effective communications skills with both technical and non-technical audiences
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Willingness to learn and apply new technologies
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Working well within a team, drawing on the skills and knowledge of those around you, as well as supporting others with your own expertise
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A desire to champion and uphold our vision, mission and values.
Our ideal candidate might also be able to provide examples of when they have used some of the following skills and experience, although these are not essential:
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Experience in agile testing approaches, frameworks and implementations
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Experience with performance and/or security testing
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An understanding of education inequality in the UK
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Lived experience of some of the barriers that families from disadvantaged communities face in engaging with children’s learning
Our Values
Our Learning with Parents values are key to how we work and inform our strategy, programme, and how we collaborate.
Ambition
We strive do more for the families, schools and organisations we work with
Collaboration
We value the voices of others and achieve more by working together
Exploration
We are curious and seek evidence to inform our work
Innovation
We test, learn, adapt and embrace failure in our pursuit of progress
Integrity
We act responsibly and honestly, and default to transparency
Supportive environment
We work to create an environment which supports growth, belonging and wellbeing for everyone
Benefits
We have a passionate team and supportive culture, which was recognised as we were named one of “The top 100 organisations to escape to in 2022” by Escape the City. In addition, we offer:
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Generous holiday allowance (35 days, including bank holidays)
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Additional day off on your birthday
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Enhanced maternity and paternity leave policy
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Income protection in case of sickness
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Flexible working times
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Social events
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Environmental (Net Zero) Pension
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Cycle to work scheme
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Benefit Hub, including virtual GP and discount scheme
To Apply
Please apply via our website. You will be asked to submit a CV and one-page Cover Letter outlining your interest and suitability for this role. First round interviews will be online. Second round interviews will be in person, at our Bristol offices. Interviews will typically be arranged within a month of applications being received.
We think it is important that our charity reflects the lived experience of our beneficiaries, and we want to be an organisation where employees and supporters from any background can thrive. We particularly welcome applications from disabled, Black, Asian and Minority Ethnic (BAME), Lesbian, Gay, Bi, Trans including non-binary (LGBTQ+) candidates, and candidates from low-income families. These groups are currently underrepresented at Learning with Parents, and we are committed to increasing representation and diversity at the charity.
Due to the nature of our work with young people, on acceptance of offers all Learning with Parents employees are subject to a DBS check in accordance with Safeguarding Policies and offers will also be subject to reference checks.
Our vision is that every child is supported at home to fulfil their potential.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Head of UX
An exciting and new opportunity has recently arisen for a Head of UX with a strong understanding of User Research to join a hugely respected, well established and extremely well known charity based in London. This is an amazing role for someone with a great passion for user experience to take make a real difference!
As the Head of UX, you’ll be responsible for leading on user-centred research to create exceptional experiences for the organisation’s supporters and service users. The Head of UX will also be responsible for leading on user testing and ensuring UX design is as optimal as possible.
Skills that are required for the Head of UX are:
- Strong understanding of User Experience
- Strong knowledge of User Research and User Testing
- Understanding of Customer Journeys
- Ability to work alongside 3rd party agencies
Head of UX / User Experience / User Research / Customer Journeys / User Testing
This is a fantastic opportunity to help an extremely well-known charity really make strides across the exceptional research they carry out, while developing along the way!
Salary: £58,000 - £67,500 plus excellent benefits
Locations: London (Flexibility Encouraged)
Apply now for further details and immediate consideration for this excellent career opportunity.
Understanding Recruitment is acting as an Employment Agency in relation to this vacancy.
We are looking for two additional people to join our existing Universal Credit Support - Help to Claim team.
The team provides an effective and efficient support service for first time Universal Credit claimants including those subject to managed migration. The service includes the provision of advice, information and digital support via telephone and digital channels, aimed at helping claimants through to the first payment of Universal Credit.
You will need to be proficient in IT with effective communication skills. Knowledge and experience of welfare benefits advice is desirable but not essential, as training will be given.
The role will be a mix of home and office working.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Scripture Union is passionate about seeing a new generation of children and young people have a vibrant, personal faith in Jesus. We are seeking a dynamic and driven Data and Compliance Enabler to work in partnership with key staff across the Movement. As a Data and Compliance Enabler, you will equip an organization that is seeking to become more effective in the delivery and operations of the mission. You will provide outstanding technical service and support to all customers, both internal and external.
The successful candidate will:
- Work closely with the Senior Database Manager, Technical Services Manager and the rest of the Digital Solutions Team to ensure that the systems and software we use, alongside the data we hold are secure and stable and can be accessed by staff.
- Work across the different teams to maximise the benefit we can get from our systems, offering support, training and solutions within the compliance framework.
- Have a good grasp of the IT systems and the security toolset used by Scripture Union.
- Understand the legal framework of GDPR. In addition, regularly review and update data and security policies.
- Work with different teams within Scripture Union to identify data and security issues and seek solutions, either through training or improving processes.
- Conduct regular compliance audits for data management.
- Ensure frequency of staff training, communication updates and give guidance on data protection queries.
- Understand key technical IT security requirements and ensure SU is operating according to national standards.
If this describes you, and you are in agreement with the aims and beliefs of Scripture Union, then we would like to hear from you. To apply for this role, in the first instance please send your CV and a covering letter to our HR Officer, We will contact shortlisted candidates to ask them to complete an application form ahead of interview.
For more details, please visit our website and download an application pack.
We provide a range of benefits to reward our employees which includes: 23 days annual leave plus bank holidays plus an additional 5 days to volunteer on a Scripture Union event. Group pension scheme, with up to 12% employer contribution. Life insurance (death in service). Permanent health insurance (PHI) which provides 75% of base salary, after six months absence and free Bible reading notes.
* This role is a 2 year fixed term contract. This role requires office presence of approx. 3 days a week at our National Offices in Milton Keynes. f you have any questions about this role, please contact , the HR Officer and they will call you back.
Closing date: 30th September 2024
Interview date: We will hold interviews as suitable applications are received. The suitable candidates will be informed accordingly.
Interview location: Trinity House, Milton Keynes
The Movement takes Safeguarding seriously. This role will require an Disclosure from the Disclosure & Barring Service and have an occupational requirement to be filled by a committed Christian, active in church life. Equality Act 2010, Part 1, Schedule 9 applies. We are committed to building a culturally diverse workforce. As part of this commitment, we welcome applications from people, regardless of their background.
The client requests no contact from agencies or media sales.
We are looking for a highly motivated, detail oriented and flexible team player, for this varied and exciting role. In this role, you will provide finance, bookkeeping, and administration support to MD, processing and maintaining all financial records, data and payroll, helping us grow as an organisation while maintaining the smooth day-to-day running of the office.
You will also work closely with the Grants Team to provide support in reviewing financial reports and documents from partners.
We are looking for someone who enjoys working across teams and can prioritise work while keeping a professional manner and working to meet deadlines.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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The PR and Media Officer is responsible for developing and delivering PR activities to ensure effective communication with stakeholders, media and the public. A primary objective is to establish and raise the profile of KCLSU across media – trade, local and national.
Working in a small team, the successful candidate will play a key role in delivering successful media campaigns and daily management of media enquiries, always in line with KCLSU's strategic objectives.
Key responsibilities include:
1. Raise KCLSU's profile, creating an understanding among key audiences by presenting the Student Union's core messages and services in specialist and mainstream print, broadcast, online and digital media.
2. Develop strong relationships with journalists/press agencies in both mainstream and Higher Education media.
3. Work with student officers and colleagues to achieve high-quality media coverage and public awareness for issues of importance to KCLSU.
4. Support and deliver PR and Media campaigns which align with KCLSU strategy.
5. Collaborate with student newspaper ROAR to promote upcoming events and other relevant KCLSU news.
6. Explore fundraising opportunities through media coverage.
7. Assist the communications team in written and verbal communications.
8. Monitor KCLSU's PR activities with periodic reports to the line manager and Head of Communications and Digital.
Person Specification
As PR & Media Officer, the role holder should be an organised and cool-tempered professional who is able to handle a crisis. They will have a creative mind and excellent communications skills, with experience in public speaking and project management.
The successful candidate will hold the following personal and professional attributes:
1. Excellent interpersonal, verbal and written communication skills.
2. Confidence to network and work collaboratively.
3. Strong organisational skills with an ability to think and plan strategically.
4. Excellent time management skills and ability to juggle competing work priorities while under pressure.
5. Enthusiam to work in the education sector with a young and energetic team.
6. Awareness and interest to learn more about the HE sector.
7. Flair, energy and adaptability.
This position also requires a candidate with a degree in Communications, PR, Journalism or any other subject relevant to the job requirements.
Benefits of Working for KCLSU:
- Hybrid Working Policy
- Pension Contribution
- Interest Free Season Ticket Loan & Computer Loan
- Cycle to work Scheme
- Enhanced Sick Pay
- Enhanced Maternity and Paternity Pay
- Eye Tests & single focal glasses allowance
- 34 days annual holidays including Bank holidays, volunteering days and wellbeing days
- Discounts and Venues
- £30 wellbeing allowance per term
- Employee Assistance Programme
- "No meeting Friday" ethos
- KEATS Learning Platform & LinkedIn Learning subscription
- Death in Service
- Access to Kings Libraries
At KCLSU Equality, Diversity and Inclusion are at the heart of everything we do and we endeavour to ensure equal treatment of all candidates. We welcome a diverse range of applicants and are open to discussing flexibility with the right candidate. Reasonable adjustments will be made for candidates with disabilities at all stages of the recruitment and selection process, and to ensure that a successful candidate with a disability can undertake the post.
Eligibility: To be eligible to apply for this role you must:
- Be eligible to work in the UK, and provide proof of this (i.e. a passport/visa) when asked by KCLSU. Please note that KCLSU is unable to offer visa sponsorship.
- Have a National Insurance number, or be in the process of applying for one
- Not be a trustee of King’s College London Students’ Union
- Trustees should not apply for a role whilst in their term of office, or should their application be accepted or progressed to the interview stage.
- Ex-Trustees can apply for student staff (non-administrative) roles, as soon as they finish their tenure.
- Ex-Trustees can apply for career staff / permanent staff roles, only after a year has passed of them being a trustee. Applications submitted within the year should not be accepted or progressed to the interview stage.
KCLSU is an independent charitable organisation that works to further the interests of approximately 36000 students at King's College London. Join us!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re an award-winning charity running local learning centres in the heart of the communities where the young people we support live. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.
As the UK’s leading university access organisation, our staff team is helping more than 50,000 young people each year at its 43 learning centres and extension projects across England and Scotland, and we plan to scale-up our provision to 50 centres over the coming years.
We are seeking a talented Director of Development (maternity cover), fully committed to our widening participation cause, to join our Senior Leadership Team. Working with the Chief Development Officer, the postholder will coordinate all aspects of the charity’s fundraising function, joining the leadership of a highly successful fundraising team to meet and exceed its ambitious fundraising targets (currently £13m per annum from donations, grants and university partnerships - and projected to rise each year as the charity expands its reach)
Contract
Full-time, fixed-term until November 2025. This role may also be part-time (0.8 FTE) - responsibilities will be adjusted proportionally for part-time candidates.
Start date
As soon as possible, to be agreed with the candidate
Working hours
09:00 to 17:30, Monday to Friday.
However, we operate core working hours in Head Office so you can choose to start early and finish early (e.g. 8:00 to 16.30), or start later and finish later (e.g. 9.30 to 18:00).
We are a delivery organisation providing frontline educational services for young people. Our Head Office team is based on the site of our North Kensington centre in West London. We are an organisation with team members at different stages of their career, including many in their first roles: we are committed to nurturing talent and providing a developmental culture for all. Our Head Office team works in-person 4 days (or 3 days for a 0.8 FTE staff member) per week.
Salary
£63,000 - £68,000 (inclusive of £2,600 London contribution)
Location
IntoUniversity Head Office, 95 Sirdar Road, London W11 4EQ, with regular travel to engage funders and other stakeholders.
Annual leave
36 days (33 days leave inc. bank & public holidays + 3 closure days, two in December and one in July)
Staff benefits
- Employer pension contributions of 6%
- Year round ‘early finish’ Fridays at 4.30pm
- Summer working hours (finish at 1pm on Fridays for six weeks in the summer
- Employee Assistance Programme including access to medical and legal support
- Life Assurance scheme with AIG including SmartHealth service with access to 24/7 online GP appointments
- Interest-free new starter loans of up to £1,000
- Cycle to Work Scheme and Travelcard Loan Scheme
- Enhanced maternity, paternity, shared parental and adoption pay and sick pay allowances
- Staff in FOCUS – rewards, competitions and prizes across the year
The main duties of the role
Working with the Chief Development Officer and Assistant Director of Development to oversee the charity’s fundraising operations, including:
- Leading the day-to-day active oversight and coordination of the charity’s fundraising operations (eg the management of prospect research and prioritisation, managing workflows, solicitation planning, ensuring effective stewardship of supporters, tracking and monitoring funding)
- Along with the Chief Development Officer and other members of the team, leading on fundraising bids, and supporting the fundraising team in their preparation of compelling and high-quality applications
- Supporting the fundraising team in the effective management and prioritisation of its prospect pipelines
- Ensuring effective solicitation planning across the team, from researching potential donors and the development of donor relationships, through to the design and implementation of solicitation and stewardship strategies
- Senior oversight within the fundraising team over the charity’s fundraising from Trusts and Foundations
- Ensuring effective stewardship of supporters is maintained and developed across the team
- Tracking and monitoring of funding, working closely with the finance team and ensuring that accurate records are maintained
- Coordination of the Trustee and Development working group meetings on fundraising, and implementation of agreed actions
- Managing a portfolio of strategic funders including high-net-worth donors, university partners and family foundations
- Taking on a leadership role on targeted fundraising campaigns, in particular in conjunction with university partners for multiple centres
- Working with the data protection team to ensure fundraising activities meet data protection requirements
- Developing and maintaining a donor communications plan
- Coordination of fundraising requests to the Senior Management Team
- Senior oversight of events, encompassing both fundraising initiatives and maximisation of stakeholder engagement and fundraising
To provide direction, expertise, guidance, vision and leadership through:
- Playing a fully active role on the Senior Leadership Team in the general management of the charity, ranging from taking forward the charity’s strategic planning through to responding to the unexpected and contributing to day-to-day decisions on operational and staffing matters
- Acting as line manager for members of the fundraising team, including (but not limited to) the Senior Partnerships Manager and Trust and Foundations Manager
- Championing diversity and inclusion in your role at all times, fully supporting with the implementation of the charity’s Diversity and Inclusion Strategy
- Taking on specific projects for the charity as appropriate, and supporting the work of IntoUniversity in any other reasonable ways
The client requests no contact from agencies or media sales.
About the role
- Reporting to: Communications and Engagement Manager
- Contract: Full-time
- Hours per week: 35 hours, usually between 9:30 – 5:30. One hour for lunch.
- Annual leave: 25 days holiday, plus statutory bank holidays
We’re looking to recruit a Senior Communications and Engagement Officer to join the friendly CharityComms team to help us plan, organise and deliver communications and engagement outputs that support the needs of members, and drive organisational development.
A core part of the job will be overseeing the CharityComms’ social media work, by managing our channels, creating content, and delivering on our social media strategy to engage people and increase our brand profile.
Other key tasks include content creation and commissioning projects for our website, and having a supporting role in other general communications, engagement and marketing activity and administration as needed. This is a great opportunity for a strategic thinker with a passion for creative, impactful communications, who is ready to demonstrate their initiative.
Location
Remote, with the option of occasional working in our central London office, and as needed for in-person events (full travel costs will be covered for any in-person events).
About CharityComms
CharityComms is a thriving membership network of communications professionals working in UK charities. Our amazing community is made up of more than 750 charities, adding up to almost 12,000 people.
We work with our members and the wider communications community to raise the standard of charity communications, to enable them to deliver their world-changing missions more effectively. From our range of services and events to our best practice guides, reports, support for professional development and web and social media content, we represent, support, inspire, connect and inform our members and the wider charity communications community.
We are a small, friendly team of 13, working closely together to achieve big things for our members and the sector. In 2021 we won Team of the Year and have recently been shortlisted for Best Professional Body or Learned Society at the Memcom awards.
Purpose of the role
You will be working with the Communications and Engagement team to promote CharityComms and what we offer, through the creation and development of effective and engaging content, and community and stakeholder engagement.
Communications and content are at the heart of this role, and we’re looking for someone with demonstratable experience in strategic, content-based projects, including commissioning and editing content from external stakeholders, social media management and content creation, and community management.
Social media management and community engagement
You will own the social media management of our channels, maximising their performance and supporting stakeholder engagement with our work. You will:
- Deliver and adapt a creative and engaging social content strategy with the Communications and Engagement Manager that meets our wider business aims and objectives.
- Craft key organisational messaging into engaging social media content and posts to generate conversations.
- Be responsible for creating, scheduling and managing social content using Twitter, Facebook, LinkedIn and our management tool, Sprout Social.
- Responsible for maintaining upkeep of social analytics reporting, as directed by the Communications and Engagement Manager, to ensure activity supports wider marketing, communications and engagement strategies.
- Continuously improve our social media presence and brand profile, including recommending and piloting new approaches to content and channel development to increase community engagement and meet targets.
- Manage and monitor forum and social media groups and act as facilitator of conversations where needed, working closely with relevant colleagues and stakeholders.
- Grow and deliver ways to increase engagement with new and existing audiences, including regular engagement activity on member’s posts (sharing, liking) and ensuring our member network is up to date within these channels.
Content commissioning and creation
Working proactively and collaboratively with the Communications and Engagement Manager to deliver our content plans. You will:
- Deliver and adapt our communications and engagement strategy to meet our objectives.
- Play an active role in content creation and marketing activity – including designing, producing and editing creative content i.e. graphics, photography, videos.
- Develop, coordinate and update long-form pieces for our website, i.e. best practice guides and templates.
- Have remit to commission content projects – using own initiative to develop initial pitches relevant to charity communicators and oversee the commissioning process.
- Work with external providers where necessary to develop resources and creative materials where required.
- Stay up to date with current communications, marketing and content trends, to advise the wider CharityComms team on best practice regarding content and campaigns, including accessibility.
Website and email comms
Working collaboratively with teams where needed or taking key roles to:
- Edit, upload, and publish content on the CharityComms website as directed.
- Work with the Communications and Engagement Manager to continuously deliver on website strategy activities.
- Work alongside the Communications and Engagement Manager to deliver eNews campaigns. This could include commissioning, writing, research, proof-reading, scheduling, maintaining lists and reporting on performance as needed.
- Actively provide feedback to the Communications and Engagement Manager and Head of Membership and Insight on planned activities and make recommendations for improvements.
Other activities
- Ability and confidence to deputise for the Communications and Engagement Manager where necessary.
- Analyse data for reporting and make recommendations.
- Work across the organisation to support communications and marketing activity to ensure consistent messaging, tone and content.
- Provide communications support across key organisational projects, and on any other activity, as reasonably requested, that will generate social and/or financial return on investment for CharityComms.
- Support the admin of the comms inbox, responding appropriately to requests or flagging for colleagues.
- Keep up to date with sector news, events and activities.
- Attend CharityComms and sector events, where appropriate, either in-person or online.
Person specification
Experience
- Experience of working in a professional membership organisation - desirable.
- Experience of digital content management; especially working with a CMS - desirable.
- Experience of running social media accounts and engaging communities through them - essential.
- A good knowledge of current communications and engagement techniques and practice - essential.
- Experience of both writing and editing for the web - essential.
- Experience of video and photo editing - essential.
- Experience of commissioning content - essential.
- Experience of social analytics reporting - essential.
Personal attributes
- Highly motivated and goal orientated - essential.
- Empathy with the goals and vision of CharityComms - essential.
- Excellent communications and interpersonal skills and ability to represent CharityComms externally - essential.
- Strategically minded with a practical hands-on approach - essential.
- Excellent organisational and administrative skills - essential.
- Ability to work alone and with others and work under pressure - essential.
- Ability to demonstrate initiative and creativity - essential.
- A good level of IT literacy, including the use of data bases (preferably Salesforce) and AV systems - essential.
- Commitment to self-directed learning and networking across sectors and share new ways of working with colleagues - essential.
- Maintain an externally facing focus - essential.
- Support CharityComms proactive, results orientated and collaborative culture - essential.
Interviews
Interviews will be held online via Zoom. Our friendly interview panel will be made up of staff members from the Comms and Engagement team.
These are some of the types of questions we will be asking during the interview:
- What interests you about working at CharityComms?
- Tell us about a time when you had to prioritise multiple tasks or deadlines.
- What is your previous experience of working remotely – particularly with communicating and making sure you are working most effectively with your teammates?
Shortlisted candidates will be sent the list of interview questions in advance of the interview.
Diversity and Inclusion
At CharityComms, we’re committed to creating an inclusive culture, internally and in the wider charity sector, where everyone can be themselves and reach their full potential. We value lived and learned experiences of social issues, justice and change.
We actively encourage applications from people of all backgrounds and cultures and we will do our best to support you to upskill because we want to recruit, retain and develop the best talent available.
Additional info
All staff are currently working remotely from home, but there is the option to go into the office (located near London Bridge), to work and meet other members of the team as necessary.
Benefits include:
- Yearly personal development budget.
- Generous pension contributions.
- Opportunity to attend CharityComms events.
- Reciprocal membership and training opportunities with many other sector organisations.
- Flexible working is offered where possible.
The client requests no contact from agencies or media sales.