Digital Content Manager Jobs in Hammersmith, Greater London

The purpose of this role is to support the Digital Communications Manager in promoting, strengthening and protecting the reputation of the Academy by delivering and evaluating short- and long-term digital campaigns across key communications channels that engage and influence new and existing audiences.

You will achieve this by creating high-quality, engaging written and visual content that is on brand and optimised for different audiences and digital channels used by the Academy including social media channels (LinkedIn, X, Instagram, YouTube and Bluesky), email, and our website. You will work collaboratively with colleagues and external partners, including influential UK and international medical researchers as well as patients, carers and the public, to help shape our work. 

You will strive for excellence to develop an understanding of the Academy’s audiences and an ability to tell impactful stories in a compelling way. You will be agile in how you work on multiple long- and short-term projects and will work well under pressure to meet short deadlines.  

You will behave with integrity to build effective relationships quickly, developing trust as you collaborate widely with colleagues, digital content creators, biomedical scientists and peers from partner Academies, charities, universities and government bodies, both national and international. You will act on evidence from data insights to deliver factually sound and impactful communications that resonate with our Fellows, grant awardees, public, patients, researchers and policymakers.  

We’re looking for someone with the energy and passion to actively seek diversity and inclusion across our communications activities. Someone who lives our values of kindness and resilience by modelling healthy working practices and supporting wellbeing and work-life balance for colleagues, collaborators and most importantly themselves.  

Benefits

• Salary progression framework
• Hybrid and agile working
• 29 days annual leave including Christmas closure dates, plus Bank Holidays
• Pension (The Academy offers a flexible contribution structure with a minimum employer contribution of 8% up to a maximum of 13% of gross salary, with an employee contribution ranging from 3% to 8%)
• Life assurance
• Season ticket travel loan (interest free)
• Family-friendly benefits - enhanced maternity and paternity leave (subject to qualifying period), coaching for parents returning to work
• Subscription to Headspace and Class pass
• Staff training to support your development including EDI training

For more information and to apply, please visit our careers page.

Closing date: Midday on Monday, 4 November 2024.

Interview dates: 14, 15, 18 November 2024 (held online).

Age UK is recruiting for a Partner Communications Manager to develop and oversee communication channels and plans which are aligned to our strategic objectives and which ensure our network colleagues feel supported, informed, included.

Working closely with Age UK's Chief Network Officer, Director of Network Support and Engagement, and Head of Internal Communications, you will be part of a team leading on a communications strategy which helps to make the Age UK network a great network to be a part of.

You'll collaborate with colleagues across Age UK and the Age UK network to develop inspiring content so we can best support people the Age UK network and help them in their work to improve the lives of older people.

Please see role description for all responsibilities.

We operate a hybrid-working model, a blend of home and office working. This role will include regular days working from our London office. Travel costs to the London office are the responsibility of the post-holder and are not covered by the charity.

Closing date for applications - 25th October, 2024

Must haves:

* Demonstrable experience in a similar communications role (internal or federation / member communications) with practical examples of impact.
* Outstanding writing skills with the ability to turn complex material into succinct, accurate and engaging copy with a strong understanding of audience.
* An eagle eye with strong attention to detail and excellent proof-reading skills.
* Strong story telling skills.
* Adept at strategic and critical thinking, always keeping sight of the bigger picture.
* A credible networker with strong inter-personal skills, able to build trusted relationships at all levels.
* Strong diplomacy, influencing and coaching abilities.
* Ability to work under pressure in a fast paced, changing environment, and proven organisational skills.
* Current knowledge of a broad range of communication tools, including a good understanding of email marketing and content management platforms and demonstrable experience of using them to deliver internal communication plans.
* Experience of using and managing intranet content management systems.
* Have the confidence to share ideas with colleagues both in person and online.

Great to haves:
* Experience of developing launching and overseeing intranet systems, with a strong focus on audience and engaging and up-to-date content.
* Strong working knowledge of using Sharepoint/ MS Teams for internal communications and employee engagement.
* Experience of using online and offline tools and products for increasing employee engagement (eg LinkedIn, Yammer, printed collateral etc)
* Experience of developing corporate communications products, including annual reporting.
* Experience of using video editing and graphic design software.
* Project management experience with the ability to balance multiple priorities and stakeholders and use initiative, influencing skills and inter-personal skills to take forward projects.

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Excellent pension scheme, life assurance, health cashback plan and EAP
• Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
• Blue Light Card Scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information

All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

About Us 

Help Musicians and sister charity Music Minds Matter are powered by a love of music, which is why they empower and support those who create it and make it happen.

For over 100 years, Help Musicians has been working hard to make a meaningful difference to the lives of musicians across the UK. In a precarious profession often filled with ups and downs, opportunities are hard-won whilst challenges come along all too easily, with unsteady income and physical and mental health concerns common issues. Help Musicians offers a broad range of help to support music creators in times of crisis and opportunity - ensuring musicians across the UK can achieve their creative potential and sustain a career in music. 

Sister charity, Music Minds Matter, puts mental wellbeing centre stage in music. It works proactively to help prevent mental health crises, providing everybody who works in music with the early support, knowledge and tools they need, at exactly the time they need them. 

Love Music; Help Musicians

About the role

This role drives significant growth in awareness and engagement on our digital platforms through storytelling and campaign management.

You will use your digital marketing knowledge to increase the reach of the two charities’ brands, building donor awareness through optimised digital advertising (paid social, Google ad grants etc).

As a primary stakeholder in our social media strategy, you will understand what makes a good story; bringing our fundraising, brand and services to life.

About you

You'll be data-driven with a deep understanding of paid social media, Google Search, CPC, SEO. You will optimise campaigns by leveraging analytics and be able to communicate insights and recommendations to stakeholders across the charity using reporting platforms such as PowerBI. Excellent written communication skills are essential for effectively sharing insights.

Our work has a direct impact on the lives of thousands of people every year. If you are passionate about creating a world where musicians can thrive, then this could be the place for you.

How do I apply?

For full details of the role and how to apply please click Apply and visit our website. You will need to download our application forms and submit these to us by the deadline below.

Deadline for applications: Wednesday 30th October, 9am

Our commitment to EDI

We are a charity that welcomes and positively encourages applications from individuals from a diverse range of backgrounds and experiences and will select the best person for the job based on merit, regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy and maternity, or socio-economic background. 

We are proactively focussed on inclusion to ensure our team at Help Musicians and Music Minds Matter is representative of the diversity of musicians that we support. To find out more about our current Equity, Diversity and Inclusion work, visit our dedicated webpage.

Find out more about our values, employee benefits and what it’s like to work at Help Musicians here.

Job Title - Digital Manager

Location - Hybrid working including 2/3 days per week at BSG Office, London NW1 4LB

Reports to - Head of Digital

Other Regular Relationships - BSG Team, External Agency Relationships
 

About The BSG

The British Society of Gastroenterology (BSG) is an organisation focused on the promotion of gastroenterology and hepatology within the United Kingdom. It has over 4000 members drawn from the ranks of physicians, surgeons, pathologists, radiologists, scientists, nurses, dietitians and others interested in the field.

Founded in 1937, it has grown from a club to be a major force in British medicine, with representation within the British Royal Colleges and consequently the Department of Health and Government.

The BSG believes that equity of opportunity is of fundamental importance for everyone involved in our organisation. We welcome and actively seek to recruit individuals to our activities regardless of race, religion, ethnic origin, disability, age, gender or sexual orientation.

The BSG delivers a wide range of projects, many of which involve digital touchpoints and interactions which serve as the conduit for interaction with our membership. The Digital Manager will be a role that ensures that all digital operations are optimised to deliver a first-class membership experience to both our members and BSG Staff.

Roles and Responsibilities

To support the Head of Digital and Membership secretary in operations of the BSG website:

• Understand all current core functionality of the website - troubleshooting bugs and technical issues
• Identifying areas for improvement and development – understand and help drive the digital roadmap
• Assume day to day management and assume POC for our digital / security and infrastructure agencies
• Reporting and analytics – own and improve on the reporting suite for site performance and membership operations

Membership experience, including but not limited to:

• Day to day support in membership operations
• Support membership secretary with Member’s trouble tickets
• Develop and craft a good member experience and user journey across all digital touchpoints – enhancing and refining them where possible

Managing new Digital Project delivery as they arise eg. Education/e-learning offering and subsequent development, streaming etc.

Improve data quality across all systems, identify gaps in information in records, and update where necessary, keeping a record of all changes

Attend the BSG Live Annual Conference (travel required)

Key Competencies

• Excellent understanding of the importance of systems integration, user experience and user journeys
• Excellent data and metric analysis abilities
• Good time management and organisational skills with the ability to delegate and prioritise work across multiple projects
• Proven ability to establish targets and manage budgets and cost across a range of projects
• Competency in using Microsoft’s suite of products
• The ability to use various marketing software such as Google Business Tools, Adobe Suite, Hootsuite, Kentico Xperience, ZohoOne, Fasthosts, Cloudflare, Zapier
• Enthusiasm and a proactive work ethic
• Excellent communication skills across a range of seniority levels
• Good problem-solving skills and the ability to “think outside the box” and suggest novel solutions
• Desire to develop your own skills and knowledge
• The ability to provide, accept, and act appropriately, on feedback
• Willingness to embrace new ideas and adapt to changes

Essential - Experience and Skills

• Proficient understanding of CMS platforms and how they operate
• Proficient understanding of CRM platforms and how they operate
• Understanding of project management principles and concepts
• Strong verbal and written Communication skills in English with excellent attention to detail
• Ability to work independently and as part of a team.
• Attention to detail and problem-solving skills

Desirable - Experience and Skills

• Kentico CMS Experience
  
• Zoho One Experience
  
• Experience in a membership organisation desired but not essential
  
• Good working knowledge of GDPR and data policies
• Stakeholder engagement experience desired but not essential

As Content Manager, you will be responsible for implementing and iterating the content framework. The framework describes the what, why, and how of producing high-quality, effective content at Battersea:

• What: Defining content pillars and content types that the content team works on.
• Why: Ensuring that all content the team produces supports Battersea’s overall marketing strategy and organisational strategy.
• How: Upholding an efficient process for content production and effective collaboration with stakeholders.

Collaboration is essential within this role. You’ll need to work closely with senior stakeholders and channel owners across the Brand team, Digital team, Communications, Insight and Impact and the wider organisation.
Strong communication, interpersonal and consultative skills, and the proven ability to build relationships are vital to aid the smooth delivery of strategic projects and to drive to do things more effectively and efficiently through buy-in.
You’ll be adept at using data to inform content strategy and content approach exploring the ‘why’ across user needs. This includes leveraging insights, conducting content evaluations, and performing your own desktop research to bring our work to life, as we continue to develop our audience building and evaluation frameworks.
You’ll be supporting a dynamic Content team, giving guidance, coaching and fostering a culture of creativity and strategic direction, so they can deliver the right content, to the right audience at the right time which inspires connection to our cause and engagement with our brand.

What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year
• Discounted gym memberships and cycle to work schemes
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions – up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our Hybrid Working Policy:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion
At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 3rd November 2024
Interview date(s): 7th November 2024 (1st round); 14th November 2024 (2nd round)
Start date: ASAP

To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Vacancy Reference Number:

WCM/COMMS/FR/UK-R1

Position title:

Website Content Manager

Reports to:

Head of Digital

Location:

Muslim Hands, 148 – 164 Gregory Boulevard, Gregory House, Nottingham, NG7 5JE

OR

Muslim Hands UK, 595-597 Commercial Road, London, E1 0HJ.

OR

Remote / Hybrid

Hours of Work:

Full-time, 35 hours per week

Salary guideline:

(Up to) £39,500.00 per annum (commensurate with experience)

Terms of Employment:

12-Months’ Fixed-Term Contract (subject to successfully completing a 6-Month Probationary Period, Contract is extendable and renewable subject to performance)

Application Process & Closing Date:

Please send an introductory email detailing why feel you are most suitable for the role along with your up-to-date CV by no later than 4th November 2024.

Ensure the Vacancy Reference Code is added within the Subject line of the Application Email. 

Approx. Interview & Role Commencement Date(s):

Interviews: ASAP – as and when we find a suitable applicant

Start: ASAP thereafter

Note: Strong Applicants may be contacted sooner, ahead of the closing date, to hold an Online Interview with Muslim Hands; therefore, please familiarise yourself with ZOOM, Team Link, MS Teams, and Skype post successful submission of your application.

Job purpose:

The Website Content Manager will lead on the content strategy for our new and improved website - delivering engaging content which inspires our audiences to take action from praying to donating in order for Muslim Hands to continue it’s lifesaving work. The Website Manager will have oversight of all pages, from blogs to appeals, responsible for optimising our each for SEO and CRO.

Main responsibilities:

• Produce and publish new pages from appeals to blogs in line with the organisation’s needs – this includes copywriting and liaising with designers for creative.
• Create and deliver the website content strategy inline with our key fundraising touchpoints – delivering an approach which puts the audience at the centre of our plans.
• Lead on our SEO strategy in partnership with our agency to deliver SEO audits, SEO driven blogs and to improve our overall website ranking.
• Lead on creating and delivering our conversion rate optimisation strategy.
• Deliver a test plan of website content which optimises the user experience.
• Create, update and audit website pages in line with the orgs needs. Including copy, creative, landing pages, functions, journeys in line with our brand guidelines.
• Work closely with the external developers to suggest new features we’d like to test in terms of the site’s functionality.
• Communicate website updates to the wider organisation.
• Lead on reporting for organic search, SEO and CRO metrics on a weekly and monthly basis – sharing with SLT.
• Work closely with the digital marketing team to provide optimal user journeys to improve our fundraising and retention efforts.
• AOB the organisation sees fit for the role.

Person specification:

• A strategic thinker who will problem solve to deliver the website strategy.
• Project and time management skills including ability to implement test strategies.
• Proficient communicator with internal and external stakeholders. 
• Experience working in an agile fundraising environment and collaborating across multiple teams with strong stakeholder management skills.
• Detail orientated to provide complete and accurate content, some of which may need regular updating.
• Strong copywriter and storyteller.
• Previous Umbraco experience.
• Experience of SEO and SEM.
• Data driven and comfortable digging into analytics of website metrics.
• Experience working in a fundraising role.

Additional Requirements:

• Travel: Occasional travel may be required for meetings or events.
• Flexibility: Willingness to work outside of normal business hours when necessary:
• Ability to demonstrate current eligibility to work within the United Kingdom
• Must be able to either:
  • Provide a valid Disclosure Barring Service (DBS) certificate (issued within the last year) when requested by Muslim Hands; OR
  • Undertake to provide full cooperation for Muslim Hands to perform a DBS Check at the required level appropriate for this / similar role.

Deadline for applications is 4th November 2024 however Muslim Hands reserves the right to end the application procedure early should the right candidate(s) be found. 

NB: Unfortunately, we will only be able to contact successful candidates so if you have not heard from us by the closure date unfortunately your application will have been unsuccessful.

Other Information:

Muslim Hands is a UK based international relief organisation working in over 40 countries worldwide. The Head Office in Nottingham and a fundraising team in Whitechapel London; occasional travel between the two locations. Muslim Hands UK is seeking an enthusiastic and passionate individual to join our team during an exciting period of growth and change as we have ambitious plans to grow our activities by 2030.

Muslim Hands is an NGO that is at the forefront of delivering live saving aid and emergency relief to those who need it most, as well as building long term solutions that help the needy and impoverished worldwide.

Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life. We believe no one should face financial hardship in later life. Our Helpline and expert advisers offer free, practical support to older people without enough money to live on. Through our grants programme, we support hundreds of local organisations working with older people across the UK. 

We use the knowledge and insight gained from our support services and partnerships to highlight the issues experienced by older people in poverty and campaign for change. We would love to find individuals from all walks of life and diverse backgrounds to join us on this journey.

Responsibilities and Person Specification:

The Media Communications Manager is responsible for overseeing Independent Age’s media communications programme, including media and PR, social media, celebrities and stories. They will lead the team to secure profile-raising coverage for our work in a range of print, online and broadcast media outlets including national news, consumer, sector-specific, and regional titles, oversee our organic social media and ensure our channels amplify our work and reach older people, decision makers and other influential stakeholders.

The Media Communications Manager will build excellent relationships with older people with lived experience of poverty, ensuring the voices of older people in financial hardship are at the centre of everything we do. They will also grow the organisations relationships with journalists, channel owners, celebrities, ambassadors, and other influencers to ensure that our media communications activity supports our organisational objective to tackle poverty in later life.    

You should have broad experience of developing and implementing innovative, successful profile-raising plans (across digital and traditional channels).  You will bring an ability to work both proactively and reactively, and experience of handling reputational or crisis issues. You should also have a passion for, and affinity with, the charity’s cause. 

For full details on the role and requirements, please review the job description and person specification.  If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway. 

This is a full-time role, 35 hours per week, which you can choose to work over five days or a 9 day fortnight.

What it’s like to work at Independent Age:

We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included.

We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits.

We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and hybrid working is standard for all (those contracted to work in the office usually attend 1 day per week). But if you need a different form of flexibility, we are always happy to talk flexible working. 

You can find out more about what it’s like to work at Independent Age on our jobs website.

Application Process:

To apply, please submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification, by visiting our jobs website (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format).

To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement. Please do not omit dates of employment. Please ensure the title of any uploads does not contain your name. 

Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer. A Basic DBS Certificate will also be required for this role.  

Closing Date: 27 October 2024

Interview Dates: 6 and 7 November 2024

Tottenham Hotspur Foundation (the Foundation) is a registered charity and the community arm of Premier League football club Tottenham Hotspur. The Club, through the Foundation, seeks to use the power and unique appeal of football to provide opportunities that change lives throughout its local community.

The Foundation is based at the Grade II-listed 18th century Percy House on Tottenham High Road – painstakingly restored by the Club as part of the wider sport-led regeneration of the area.  We are driven by a passion for creating positive change in people’s lives within an area of significant socio-economic deprivation, yet where a vibrancy and richness of talent and ambition exists.  The Foundation harnesses and builds on this through a range of projects and initiatives to pursue, achieve and sustain desired impacts and outcomes, utilising partnerships within the private, not-for-profit, and public sectors.

The Foundation is seeking a Digital Communications Coordinator to support in overseeing its presence on the Club website and develop the Foundation’s social media presence through planning, production and distribution of compelling digital content showcasing how the Foundation inspires and empowers people living within our local communities to thrive. The role will also involve assisting with the Foundation’s digital marketing outreach.

JOB PURPOSE

• To support overseeing the Foundation’s presence on the Club website, ensuring it amplifies the Foundation’s voice and fosters meaningful connections and engagement with all stakeholders.
• To develop and help maintain the Foundation’s social media presence – this is an exciting time to get involved, with the Foundation discussing its launch on Instagram and some other major platforms.
• To play a key supporting role in email marketing and provide analysis reports on all things digital.

KEY RESPONSIBILITIES

• Work with the Foundation’s growing fundraising & communications team to develop digital and social media strategies that meet the organisation’s objectives.
• Produce high-quality digital content in the form of videos, infographics and more.
• Maintain on brand and up-to-date presence for the Foundation on the Club website.
• Provide support in the implementation of email marketing to key Foundation audiences.
• Produce regular analysis reports, utilising data and responding to what it tells us.
• Spend time working at Foundation activities and across Club sites to understand what stories there are to tell and how we can best share them.
• Help lead the testing and implementation of digital trends and tools.
• Work with Foundation staff and beneficiaries so that content is not just about them, but led by them.
• Participate in staff training offered by the Foundation.
• Perform all responsibilities in line with legislative guidance and Club/Foundation policy on safeguarding, ED&I practices and environmental sustainability.
• Due to the nature of the industry and the role, some out-of-office hours work may be required from time to time, including evenings, weekends and bank holidays.

PERSON SPECIFICATION

• A creative mind, daring to try new ways of working and with the drive to take forward ideas independently.
• Confidence in building and maintaining relationships internally and externally, across multiple sites and groups of stakeholders.
• Excellent planner, organiser and calm under pressure.
• A passion for storytelling and attention to detail.
• A commitment to safeguarding, ED&I and environmental sustainability.
• Thinks ahead, generates innovative ideas.
• Values and respects others, builds relationships, collaborates.
• Gets things done, delivers to highest of standards, takes responsibility.

SKILLS AND EXPERIENCE

Essential

• Proven experience of website management and content management systems.
• Extensive knowledge and use of social media channels and management tools.
• Proven experience in using analytics to inform future ways of working.
• Strong interpersonal skills, with the ability to make relationships and enlist support.
• An understanding around the importance of obtaining consent for people to be in photos and videos.
• Sound writing and proofreading skills.

Desirable

• Knowledge of and ability to use Adobe video editing programs and Canva, as current preferred tools of ours.
• Experience and knowledge of best practice around email marketing.
• Good understanding of how digital communications can support a charity fundraising function.
• Good understanding of the sports/CSR landscape also desirable.

Safeguarding is fundamental to the success in all that we do. Successful candidates are to be reminded they would be subject to various background, DBS and reference checks for this role.

Tottenham Hotspur Foundation welcomes applications from anyone regardless of age, disability, race or ethnic and national origins, religion or belief, or sexual orientation.

To apply, please click the apply button to visit our website.

Closing date: 8th November 2024

We are recruiting for a Head of Digital Mobilisation and Engagement to join our team; the scope on this job involves….

Job Title: Head of Digital Mobilisation and Engagement

Location: Remote, with the requirement to occasionally work at our Head Office (Vauxhall) or other locations due to business need.
Salary: £55,009 per annum
Contract type: Full-time, Permanent

Hours: 37.5

An exciting opportunity has arisen for a passionate and skilled digital specialist to join Refuge as Head of Digital Mobilisation and Engagement.

Leading a talented team of six, the Head of Digital Mobilisation and Engagement is responsible for Refuge’s digital engagement and mobilisation work, collaborating with colleagues across Fundraising, Communications and Policy, to continuously improve the effectiveness and impact of Refuge’s work.

They will implement our Digital Engagement and Mobilisation Strategy, delivering sustainable growth and value to Refuge, with an emphasis on digital mobilisation to shift social norms, change policy and rasie income. An expert in mobilisation strategy, social, email, website, content, paid media, and digital tactics, they will also provide analysis and insight to improve programme performance, whilst ensuring we are testing, learning, and optimising all the time.

The successful candidate will have substantial experience of developing and delivering digital strategies to mobilise the public with innovative campaigns, recruit new supporters, grow income, and deepen engagement, in addition, they will possess deep knowledge of the theory and principles of digital engagement, campaigning and fundraising.

This role would suit an ambitious digital expert seeking to utilise their technical and leadership skills to make a real impact on Refuge’s work.

For further information, including a full job description, please see the downloadable job information pack at the top of the page.

To apply, click on the ‘Apply Now’ button and submit your application by 9am on Monday 4 November 2024. First round of interviews will be held remotely on 13 November 2024 and the second round of interviews will be held remotely on 18 November 2024.

Benefits

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

The Role

As the Digital Marketing Manager, you will lead the strategic planning, execution, and optimisation of multi-channel digital marketing campaigns that drive impactful results for our charity partners. This role combines strategic oversight with hands-on management, ensuring that both day-to-day tactical tasks and long-term strategic goals are met.

You will be responsible for managing paid social campaigns across platforms such as Facebook, Instagram, LinkedIn, TikTok, X (Twitter) and more. This includes overseeing campaign performance, client communications, and ensuring that our campaigns deliver a strong return on ad spend (ROAS).

You will collaborate closely with internal teams to build, deliver, and refine sector-leading digital marketing campaigns that maximise income for our clients.

Background

Social Mind are experts at using social fundraising to drive income and engagement. From product innovation, journey design and campaign builds to virtual event management, we support charities in delivering successful campaigns at scale.

Our fundraising platform, Social Sync, aims to revolutionise the sector with integrated digital fundraising campaigns, and behavioural omni-channel supporter journeys.

We empower charities to raise more money with integrated multi-platform fundraising, drive supporter acquisition and build stronger relationships with sophisticated, personal journeys unlocking supporter potential with meaningful insights.

Key Responsibilities

Marketing Strategy

• Campaign Development: Oversee the development of multichannel paid social media marketing campaigns with the objective of providing our clients the best possible return on ad spend.
• Strategy refinement and innovation: Responsible for the refinement of the paid marketing strategies offered to our charity partners. Leading on testing new platform, audience and creative approaches which significantly improve outcomes.
• Industry Leadership: Understand and influence industry trends and standards, ensuring that Social Mind remains a leader in digital marketing innovation for the charity sector

Campaign Delivery

• Production: Oversee and support the production of marketing campaign resources such as copy and media ensuring the final execution meets our charity partners brand requirements and delivers the best possible results.
• Media Buying and Search Engine Optimisation: Oversee and support the delivery of paid social media campaigns with significant budgets working across a variety of channels including Facebook, Instagram, LinkedIn, TikTok, X (Twitter), and more. Develop and execute SEO strategies.
• Campaign Optimisation: Continuously monitor campaign KPIs, adjusting strategies as needed to maximise ROAS and campaign effectiveness.

Team Leadership and Development

• Mentorship and Team Support: Mentor and develop team members, fostering a culture of continuous learning and improvement in digital marketing practices. Lead on recruitment and resource management of both permanent staff and freelance contributors to build a strong marketing team capable of delivering exceptional results.
• Cross-Functional Collaboration: Work closely with internal teams including Customer Success, Stewardship, Supporter Journeys and Product to ensure cohesive and successful campaign delivery.
• Client Side Subject Matter Expert: Work closely with Customer Success team to provide client communications and to attend client meetings in capacity of subject matter expert on digital campaign strategy and optimisation.

What You Will Do

• Proactively Lead Industry Innovation: Continuously scan the horizon for emerging trends and advancements in digital marketing, ensuring Social Mind not only stays ahead of industry shifts but also actively influences and shapes future standards in the charity sector.
• Lead Paid Social Campaigns and SEO: Oversee the end-to-end management of multi-channel paid social campaigns across platforms such as Facebook, Instagram, LinkedIn, TikTok, X (Twitter) ensuring effective execution and optimisation for maximum return on ad spend.
• Drive Campaign Innovation: Implement innovative strategies to continuously improve campaign performance, adopting a test-and-learn approach to optimise ads, targeting, and creative assets.
• Creative Design: Be accountable for creative design and managing the required resource to deliver against multiple concurrent projects with competing deadline making decisions on when to outsource to support internal team.
• Analyse and Report Campaign Performance: Use analytics to track, measure, and report on the success of campaigns, providing insights and recommendations for improvement.
• Develop Team Expertise: Mentor and support your team, fostering a progressive culture of development in digital marketing practices, creative design, and data-driven decision-making.

Skills and Knowledge

• Paid Media and SEO Expertise: Significant hands-on experience in planning, executing, and optimising PPC and paid social campaigns, preferably within a digital agency or charity environment.
• Analytical Proficiency: Strong analytical skills with experience in using tools like Google Analytics to track, report, and optimise campaign performance.
• Digital Marketing Landscape: A thorough understanding of the digital marketing landscape, including experience across multiple platforms.
• Attention to Detail: Outstanding written skills with a keen eye for detail, ensuring error-free communication and reporting.
• Project Management: Proven track record of managing multiple projects or accounts concurrently while maintaining high standards of work.
• Innovative Thinking: Ability to identify and implement new digital marketing strategies, driving continuous improvement and staying ahead of industry trends.

We are respectful of differences and embrace diversity, equity, inclusion and belonging. We particularly encourage applications from under-represented communities.

Role purpose

As Digital Communications Manager, you will be using digital communication channels to support the engagement of our community of supporters, partners, patients, families and staff in the work of the charity and helping realise our shared ambition with the Trust to be national leaders in the delivery of patient care and health innovation. Reporting to the Head of Communications and Marketing, the Digital Communications Manager will be proactive in shaping and managing the charity’s digital presence (including the website), with a strong focus on tracking and using data. The Digital Communications Manager will be part of a collaborative and creative team responsible for the development and delivery of the CW+ Communications and Marketing strategy, including on- and offline communications, PR and media, donor stewardship and marketing collateral, and events support.

Key responsibilities

• Working with the Head of Communications and Marketing to ensure effective, data-driven use of CW+ digital channels (website and social media) in support of marketing, communications and fundraising plans and annual social media plan.
• Working closely with the Public Fundraising Manager to ensure that the charity’s fundraising activities are being effectively supported and promoted across all channels.
• Working closely with the Fundraising Team on the development of fundraising campaigns and leading on the use of paid socials (including budget management and reporting).
• Leading on using digital tracking, analysis and insights to inform and adapt digital content and strategy as the charity’s strategic needs evolve.
• Providing expert ownership of Mailchimp (or other mailing platforms as required) and ensuring PECR/GDPR compliance.
• Strategic oversight and day-to-day management of the CW+ website and social media channels, including creating accurate content and assets that conform to the CW+ style and brand guidelines.
• Providing the main point of contact with external developers, designers and suppliers where necessary.
• Leading on website accessibility, updating and informing colleagues as necessary.
• Supporting the delivery of CW+ events.
• Writing engaging, tailored copy for a variety of audiences.
• Commissioning and creating content for on- and offline channels.
• Proofreading and editing copy, ensuring that it adheres to the CW+ tone of voice and style guidelines.
• Carrying out any other duties within the scope, spirit and purpose of the job, as requested by the line manager. 

Essential skills and experience

• Communications and content creation experience across a wide range of channels including digital and print.
• Demonstrable experience of tracking and analysing data in support of effective marketing and communications activities in line with strategic objectives.
• Experience of website Content Management Systems and Customer Relationship Management systems.
• Extensive experience of using digital marketing email platforms.
• Understanding of Web Content Accessibility Guidelines and SEO.
• Understanding of current PECR and GDPR guidelines.
• Experience of updating, monitoring and managing multiple social media platforms including managing paid campaigns.
• The ability to communicate clearly and effectively, orally and in writing, with different audiences and stakeholders. • Excellent writing, copy-editing and proofreading skills.
• Excellent attention to detail. 
• Experience of working in a busy communications, PR or marketing team.
• Experience of working to tight deadlines and managing schedules internally and with external suppliers.
• Experience of working to corporate style and brand guidelines. 
• Good working knowledge of Adobe Creative Suite.

Desirable skills and experience

• Intermediate/advanced Adobe InDesign skills.
• Experience in a healthcare or NHS charity setting.
• Experience of Asana or a similar work management platform. 

Personal attributes

• Excellent interpersonal skills and a proactive and collegiate approach to work.
• The ability to work in a collaborative and sensitive way within a team, across an organisation and with external stakeholders.
•  The ability to respond effectively to changing priorities, manage competing deadlines and perform well under pressure.
• Well organised and proactive with strong attention to detail.
• Commitment to the purpose and ethos of CW+.

Key terms and benefits

• Hours: 35 per week (normally 9am-5pm, Monday-Friday with flexible and/or hybrid working where appropriate).
• Pension: employer contribution of 8%.
• Holiday: 27 days per annum, plus UK bank holidays (pro-rata for part time staff).
• Other benefits available: HSF health plan, season ticket loan

To apply, please send a CV and covering letter of no more than two sides demonstrating how your skills and experience match the person specification in the job description. 

Closing date for applications: 5pm on 22 October 2024. 

Please note that interviews will be held in person at the CW+ office in London on 5 November 2024 so please let us know when you apply if you are unable to make that date. The successful candidate will ideally start in early January, so please let us know your current notice period if applicable. 

Job Purpose: 

The Head of Brand and Content plays a lead role in managing the brand, overseeing the production of content, coordinating content across all channels and ensuring that it follows MSF’s objectives in terms of operations, fundraising, advocacy and recruitment.

In close collaboration with the Director of Communications, you would lead the development and implementation of the organisation’s brand and content strategy. 

You would manage and support a team of content producers in line with our best practice management standards; appraising, coaching, mentoring and supporting your team and ensuring they are fulfilling their objectives to the best of their ability. You will also ensure that your team supports content producers in other teams by ensuring products adhere to brand guidelines and by providing copywriting and editorial support, audio-visual materials and graphic design services. 

You will operate collaboratively across multiple departments and teams within MSF UK, including Fundraising, HAARP (advocacy) and the Manson Unit to ensure quality and strategic alignment of cross-departmental communications initiatives. You will also serve as a focal point for discussions on content management across the international MSF movement, of which MSF UK is a member. 

Knowledge, Skill & Experience: 

• Demonstrable experience of devising and delivering communications strategies to advance the aims of an organization 
• Extensive knowledge of the principles of brand management and brand practice 
• Demonstratable knowledge and senior experience of digital and print production processes, content gathering, content management systems, copywriting/editorial, audiovisual and graphic design, or a mixture of these
• Outstanding organisational and strategic skills with the ability to handle large volumes of work, track multiple projects or activities at any one time 
• Significant leadership and line management experience with proven ability to communicate and engage with diverse stakeholders, as well as the ability to “manage upwards”
• Superior interpersonal and networking skills and ability to work cooperatively with a wide variety of stakeholders 
• Experience of working in a dynamic, complex organisation 
• Experience managing communications-specific risks and demonstrable awareness of best practice within humanitarian contexts, particularly in areas of safeguarding and EDI 
• A strong understanding of and engagement with global current affairs and the communications environment within which MSF operates 

Right to work - Candidates must have the right to work in the UK. Employment sponsorship will NOT be offered by MSF UK for this role.

MSF UK is an equal opportunities employer. We are committed to diversity and creating an inclusive environment for all employees. We encourage applications from all sections of our diverse community.

How to Apply:

Please apply on our website by submitting a copy of your CV together with a letter of motivation (please upload as one document) by the closing date:

27 October 2024, 11.59pm 

Incomplete applications will not be considered.

Location: Hybrid working - Any UK Trust office

Interviews: 18/11

For more information or to apply, please click 'apply now' to be directed to our careers site.

We’re looking for an experienced Change Programme Manager to join our Programme Development team on a maternity cover basis. This is a great opportunity to join a dynamic and innovative team who are responsible for the delivery of key changes to our programmes. The team develop market-leading programmes that combine face-to-face and digital learning to support young people.

In this role you will be responsible for supporting the delivery of the Programme Development roadmap, ensuring that projects are effectively initiated, scoped and delivered successfully; on time, on budget and to requirements. You will work closely with colleagues across The Trust to successfully deliver these projects throughout the delivery life cycle from inception to launch, including proactively managing risks and issues and ensuring control of project timelines, budgets and deliverables.

This role is perfect for you if you have excellent communication skills, enjoy defining solutions to resolve challenges and are great at bringing people together and leading a team.

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We're now The King's Trust. And we're still working for young people.

We've changed our name from The Prince's Trust to The King’s Trust. Rest assured, the support we offer young people remains the same. This change marks an exciting new chapter for us, and we hope you'll continue supporting us to transform young lives.

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What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Change Programme Managers? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Change Programme Managers! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – music festivals, The King's Trust Awards, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Equal Opportunities 

Here at The King's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives. 

We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.  

We’re a Stonewall Top 100 Employer and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and PULSE (LGBTQIA+ Network).

Safeguarding 

The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants. 

A NOTE FOR RECRUITMENT AGENCIES:

We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!

Req ID: 3243 

Background

The Karen Hilltribes Trust (KHT) is a UK registered Charity that has worked in Northern Thailand for the past three decades. Our mission is to partner with Karen communities to improve their health, livelihoods, and access to education. By taking an integrated approach to the complex socio-economic issues at hand, we aim to achieve sustainable change by empowering Karen communities to improve their own lives.

Since 1986, KHT has transformed the health and well-being of over 50,000 people through the provision of clean drinking water, improved sanitation facilities and hygiene education; secured agriculture as a sustainable livelihood for more than 17,000 farmers through the construction of flood-resistant irrigation systems; and increased accessed to education for 17,000 children and young people through school meals, transport and accommodation, and higher education scholarships.

Main Purpose of The Position

The Fundraising Manager will work closely with the Thai-Karen team and Director of KHT to secure funding to support the successful operation of the charity and implement projects in KHT’s three key programme areas: Community Health; Sustainable Livelihoods; and Access to Education. The role will be primarily desk based but with opportunities to travel to the field. The successful candidate will be directly responsible for:

• Developing and implementing KHT’s fundraising strategy;

• Applying for grants from foundations, corporations, and individuals;

• Implement Prospect Research on existing and new potential donors (major gifts, corporates, trusts and foundations, individual donors) and creating solicitation plans, informing the Director on updates and activities implementation;

• Implementing KHT’s volunteer strategy, ensuring it provides funding to KHT’s projects;

• Ensuring our donors are engaged with high quality materials.

Main Duties and Responsibilities

The Fundraising Manager will be responsible for the following duties:

1. Develop and maintain a fundraising strategy with the Director, paying particular attention to increasing unrestricted funding opportunities.

2. Help develop and implement a CSR strategy to better engage corporations.

3. Manage grant applications for our projects to existing and new funders, who may be foundations, corporations, or individual donors.

4. Implement Prospect Research on existing and new potential donors (major gifts, corporates, trusts and foundations, individual donors) and creating solicitation plans, informing the Director on updates and activities implementation;

5. Check and constantly update Donorfy database, in coordination with KHT Director and KHT Finance Administrator;

6. Recruit volunteers to join our projects in Thailand, organically and potentially through partnerships.

7. Keep relationship with KHT Board of Trustees, in order to keep them informed on any useful material and initiatives they may help KHT with.

8. Implement community fundraising activities and organise talks and fundraising events, with the support and help of KHT Trustees and volunteers.  

9. Ensure that the organisation communicates regularly with its supporters, creating bespoke messages to increase engagement and donations and supporting social media content.

10. Ensure that the organisation complies with fundraising regulations set by the Charity Commission, Fundraising Regulator, and other relevant bodies.

11. Visit our team in Northern Thailand on an occasional basis (likely once a year) to better understand our work on the ground and support fundraising initiatives.

12. To perform other such duties as may be required by the Director, which are consistent with the responsibilities of the post.

Person Specification

You’ll likely have:

• Several years of experience in a relevant role fundraising for registered charities.

• Demonstrable success in securing funding through grant applications and by engaging donors.

• Excellent written and verbal communication skills, with the ability to produce high-level written communications in English and adapt writing style for an array of different audiences.

• Knowledge of Charity Commission/Fundraising Regulator regulations pertaining to fundraising.

• High level of computer literacy and a proficiency in Microsoft Office.

• Confidence to present the work of the charity to donors and supporters.

• Capable of working within different cultures and with teams from different economic and cultural backgrounds, where English might not be the first language.

• Well organised, able to prioritise effectively to meet deadlines.

• Have a proactive, flexible, and patient attitude.

• Right to work in the UK.

Other skills that would be useful:

• Experience of using Donorfy.

• Experience working with analytics and Search Engine Optimisation (SEO) to drive website performance.

• Experience working with social media analytics to drive social media engagement.

• Experience of working in international development or for a small UK charity.

Benefits

• £27,000 FTE for 40 hours a week.

• Opportunity to travel to Thailand.

• Flexible and remote working whilst in the UK.

• 5% employer contribution to pension after probationary period.

• 25 days per year FTE paid holidays, plus bank holidays in England and Wales

*Please note KHT is willing to consider a Part-Time Position for the right candidate, and can be flexible with working days.