Digital Communications Officer Jobs

Job Title: CEO

Salary: Actual salary is £36,000 per year. (FTE £45,000)

Contract/ Hours: 4 days per week / 0.8FTE. The normal working week is 30 hours.

Annual Leave: FTE annual leave entitlement is 23 days pro rata plus public and bank holidays.

Pension: Pension contributions of 5% per month will be paid by NUM and 3% per month will be deducted from salary.

Base/ Location: Must be UK-based. NUM is a national organisation with workspaces in Manchester and Glasgow and CEO will be required to travel throughout the UK and internationally.

About NUM:

National Ugly Mugs (NUM) was established in 2012 as a pilot project of the UK Network of Sex Work Projects. It is now the largest sex worker-serving violence prevention and survivor support service in the UK, with a mandate to ‘end all forms of violence against sex workers.’ All of our services are delivered with, by, and for sex workers and our work is grounded within three principles: 'Sex Workers' First; 'Quality Support'; and 'Learning and Innovation'. We support over 9,800 members, 85% of whom are active adult industry workers, with the remainder comprising a range of frontline practitioners and delivery partners. NUM advocates for the decriminalisation of sex work. To learn more about NUM visit our website: www[dot]nationaluglymugs[dot]org

Role Purpose:

The main purpose of the CEO is to provide inspirational leadership to NUM and ensure long term sustainability through innovation, strategic planning, effective governance, funding, and sound delivery of services. The CEO will take a lead role in the national policy advocacy work NUM carries out to achieve its objectives.

We encourage applications from people with lived experience of sex work.

Documents below contain and a full person specification and the main responsibilities of the role.

How to Apply:

To apply email your CV (no more than 3 pages) and an application covering letter (no more than 2 pages) to admin[at]uglymugs[dot]org[dot] by 5pm on 13th February. Please write CEO Application in your subject line or your application may be lost and not processed.

Short-listed candidates will be contacted for interviews throughout March. Interviews will include a presentation about your strategic direction, and will likely be followed by a second interview.

Your cover letter should set out why you are interested in the post and demonstrate, with specific examples from your experience and qualifications, how you meet the person specification criteria. Please also include two references (including your current or most recent employer; they will only be contacted after confirming this with you).

For a confidential discussion about the position, you are welcome to talk with long-standing board member Dr Laura Graham, laura.n.graham[at]northumbria[dot]ac[dot]uk.

We are committed to inclusion and equal opportunities in the workplace and we actively encourage applicants of all different ages, genders, social and economic backgrounds, ethnicities, religions and sexual orientations, and from people with and without disabilities. Please contact admin[at]nationaluglymugs[dot]org if you have any access needs regarding applying for this role or attending an interview should you have any access requirements or need any reasonable adjustments to be made. Applications are encouraged from people with sex work community experience. If this experience is shared in applications it will be kept confidential.

We are recruiting for a Senior Individual Giving Executive to join our team in London; the scope on this job involves….

Job Title: Senior Individual Giving Executive

Location: Homeworking with a requirement to occasionally work at our Head Office (Vauxhall)
Salary: £33,188 per annum
Contract type: Full-time, Permanent

Hours: 37.5

Refuge is recruiting for a Senior Individual Giving Executive to join the passionate and dynamic Public Fundraising Team. We’re looking for a candidate with experience in a range of individual giving marketing, that can bring their knowledge, skills and experience to Refuge, enabling enable us to achieve our ambition to change attitudes, and policies around domestic abuse, and raise funds to support our vital services.

The Senior Individual Giving Executive is responsible for delivering agreed digital and direct marketing fundraising campaigns to recruit, retain and engage supporters; including telemarketing, direct-to-donate ads and email. You will work closely with the Individual Giving Manager to support the delivery of key fundraising appeals throughout the year to generate one-off income and to grow our monthly giver file.

You will monitor and track results, KPIs, income and expenditure budgets to ensure we meet our targets. In addition, you will continually evaluate our activities, providing suggestions on new products and asks to test and areas for optimisation. By working collaboratively with the Digital, Engagement & Mobilisation team (DME) and specialist third parties you will help to deliver an integrated multi-channel programme of fundraising activity.

This is a fantastic opportunity to join the team as we develop and innovate the programme going into the new financial year.

Closing date: 9.00am on 10 February 2025

Interview date: 17 February 2025

Benefits

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

Goodman Masson are delighted to be partnered with the Florence Nightingale Foundation to recruit for their new Chief Operating Officer (COO). The role oversees key areas, including Finance, fundraising, Digital and HR.

You will have held broad senior finance and operations positions, with a track record of interacting at board level and presenting clear financial and management information. Whilst you don't have to be financially qualified, you will need strong financial acumen and demonstrable ability to monitor, interpret and communicate financial information effectively.

Day to day duties include:

• Oversee the development and monitoring of the financial strategy for the organisation
• Maintain and review polices and processes to ensure good financial controls are in place
• Lead in the development, implementation and monitoring of effective procurement systems and procedures
• Lead on the annual audit in accordance with current practice (SORP)
• Provide leadership around income generation, making sure that this is located within the strategic framework
• Provide leadership and direction for Marketing and Communications
• Provide strategic leadership in overseeing digital initiatives
• Alongside the Head of Operations develop, communicate and implement the People and Culture Strategy

Essentials:

• Experience within senior finance & operations roles
• Ability to establish strong relationships both internally and externally
• Experience overseeing financial risk and governance

Salary range is £80,000 - £89,000 (Depending on experience) + Excellent benefits including employer pension contributions between 7.5% and 10%.

In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.

The Director of Strategy & Advocacy will be responsible for leading the Policy & Engagement, Campaigns and Digital Communications teams. This role is responsible for uniting the function to deliver day to day execution of Bite Back’s strategy. You will develop collaborative, cross-team working practices that ensure teams are making the most of opportunities to drive impact together. You will manage the Head of Communications, Head of Policy & Research and two Senior Campaigns Managers ensuring that the strategies these team members set are aligned and reflective of our organisational strategy. 

2025 is a particularly important year for Bite Back to build relationships with government influencers and make the most of policy opportunities. This role will be responsible for charting our public affairs strategy and building new relationships with MPs, ministers and key government advisors. 

You will ensure that activity across our campaigns, communications and content supports our policy impact ambitions, while working closely with the Chief Brand Officer to identify opportunities for the team to advance our brand ambitions. You will have a knowledge of supporter engagement strategies and support the Head of Communications and Senior Campaigns and Digital Managers to increase our supporter base and their engagement.

Macular disease is the biggest cause of sight loss in the UK, with around 300 people diagnosed every day. The Macular Society is the only charity determined to beat the fear and isolation of macular disease with world class research, and the best advice and support.

To support people affected by macular disease now, the Macular Society provides a range of support, information and services. Our research programme is focused on finding new treatments and a cure to beat macular disease forever.

We are undergoing significant changes, with a transformational new strategy to multiply our income, ultimately funding research that will find a cure.

The Legacy and In Memory Officer, alongside their fellow Officer team member, is responsible for delivering excellent donor care and stewardship of Legacy and In Memory supporters, as well as inspiring others to consider supporting the Macular Society in a way that suits them.

Your team is ambitious, curious and actively seeking ways to continue growing income from legacies and in memory donations, using a range of channels. Our team members enjoy working collaboratively, within a positive culture of high support and challenge.

You will contribute towards this by supporting the development of Legacy and In Memory campaigns, materials and stewardship, whilst ensuring that all donations and correspondence are recorded accurately, enquiries are fulfilled and donors thanked promptly.

We have a great working culture at Macular Society, and offer flexible working options, 26 days annual leave, rising to 27 after one years’ service, the ability to buy or sell annual leave, supportive family policies, and 6% pension contribution.

We are an equal opportunities employer and we welcome applications from all suitably qualified persons.

We offer a flexible approach to working in this role, including the potential opportunity to work compressed hours over fewer days, or spreading out the hours out across the working week.

It is important that you can work from our Andover office for all, or some, of your hours, in order to process and fulfil postal correspondence and donations.

SAT-7 UK is looking to recruit a Supporter Engagement Officer to inspire and influence individuals and the UK Church to show love, strengthen faith and bring joy to millions of people across the Middle East and North Africa.

This is an exciting opportunity for a well-organised and personable individual to help support and build our relationships with individual supporters.We are looking for someone with good administrative and organisational skills to help increase the impact of direct mail (appeals), the development of welcome and regular giving programmes, fundraising projects, and in using personal communications (including phone) to connect with supporters. Experience working in the charity sector, ideally in a fundraising capacity, is desirable.

Applicants should have excellent communication and implementation skills, enjoy the challenge of working in a growing team at a time of transition, and thrive in the context of a voluntary sector environment.  The role requires someone motivated by their Christian faith with a personal interest and heart for the people of the Middle East and North Africa.

KEY RESPONSIBILITIES

• Support the High Level Donor (HLD) touchpoint plan by ringing supporters on a weekly basis
• Track and record communications with prospects and donors in the supporter database
• Use the database to identify HLD prospects and to run regular reports about individual giving as guided by the Fundraising Manager
• Contribute to the delivery of direct marketing campaigns (supporter and external appeal mailings), including preparing appeal briefs, kick-off meetings, liaising with colleagues, external copywriter and external agency/mailing house
• Help develop and grow the joy bringer (regular giving) programme through the use of new data insights, reporting, anniversary gifts and online events
• Ensure individual supporter relationships (including HLDs) are appropriately managed, thanked and asked
• Support key supporter/donor care management processes and programmes
• Support the expansion of digital fundraising campaigns
• Support the development of other fundraising opportunities including legacies / in-memorium giving, emergency appeals and projects e.g. for supporter-sponsored events

If this sounds like the right role for you and you would like to find out more, please see the Application Pack and apply via the SAT-7 UK website.

We are looking for a resourceful  and professional Finance Officer to support the maintenance of financial and administrative services working closely with the Director of Finance and Resources, and our external finance/payroll providers, in order to meet legislative requirements and to support the operations of Tavistock Relationships (TR).

Key aspects of this role will include:

• Invoice, expenses and payment processing 
• First line support for all finance queries 
• Assist budget holders with financial reporting to funders and other financial or budget enquiries
• Maintain financial records 

About us

Since 1948, Tavistock Relationships has been building an international reputation as a leading training and research centre in therapeutic and psycho-educational approaches to supporting couples.

We train the next generation of couple therapists and provide clinical services to couples and parents, face to face (in London) and online. We provide a range of affordable services to help people with relationship difficulties, sexual problems and parenting challenges.

About you

The ideal candidate for this role will have:

• Some level of accounting qualification, or actively study towards it

• Experience of accounting systems

• Previous experience of working in a similar role

• Ability to handle sensitive and confidential information

• Confidence in using Microsoft Office software

About The Role
Join our dynamic and friendly Public Relations team, where you’ll play a crucial role enhancing the profile and support for the Royal British Legion through strategic PR and media activity.

We are looking for a talented National Public Relations Officer to become a key part of our press office, reporting directly to the National Public Relations Manager. This exciting role involves developing and implementing a range of PR and media initiatives aimed at increasing awareness and public support for the Royal British Legion. You will collaborate with the PR team to drive the charity's marketing and communication goals, ensuring our mission resonates widely in the media.

Come and be part of the nation’s leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

In this role, you'll be responsible for identifying and leveraging opportunities to boost the RBL's public profile. You will work closely with external stakeholders and regional PR staff, ensuring our communications are cohesive and effective across all channels. By anticipating risks and proactively solving problems, you will help maintain the RBL’s positive public image and support its wide range of initiatives.

The Royal British Legion has a packed year ahead with some prestigious VIP campaigns to work on including the 80th anniversaries of VE Day and VJ Day, our annual Poppy Appeal and leading the nation through Remembrance.

If you like the idea of joining of a fun working environment where no two days are the same, then come and join our press office where you’ll be telling truly inspiring stories supporting the UK’s Armed Forces community.

The RBL is proud of its work and your role will see you be more than an employee – you’ll be a storyteller, an advocate for veterans and a force for a positive change.

Your tasks will include crafting compelling press releases, articles, and speeches, as well as managing media relations and answering enquiries from journalists. You'll play a vital role in organising events that support our marketing and communications efforts, from securing venues to managing logistics. Additionally, you will work with our digital team to create engaging social media content that highlights the RBL’s work and achievements.

We are seeking someone with substantial experience in media relations, public relations or journalism within a prominent organisation. You should possess strong IT skills, experience in developing strategic communication plans, and the ability to engage effectively with journalists and media outlets. If you have a passion for the RBL’s mission and the skills to drive its public relations efforts forward, we encourage you to apply and contribute to our impactful work.
Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.

You will be contracted to our London Hub, Haig House. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with colleagues, but with a minimum expectation of two days/week connecting directly face-to-face with colleagues at the hub.

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

We’re looking for a highly organised and proactive individual with a proven track record of developing supporter acquisition campaigns across multiple channels such as paid search and social, email, telemarketing and offline channels.

Working for The Royal Marsden Cancer Charity offers you a challenging and rewarding career, as well as the chance to change the lives of those living with cancer.

The Individual Giving Senior Executive - Supporter Acquisition will be instrumental in the success of the Individual Giving team during ambitious growth plans, aimed at increasing income by over 60% in the next 5 years. You will be responsible for the delivery of core elements of the Supporter Acquisition programme, developing engaging communications / products and activity across multiple channels, such as paid search and social, email, telemarketing and offline channels. You will lead and deliver projects for the recruitment of new supporters to identify new audiences, optimise response, grow the supporter base and contribute to the lifetime value of supporters.

Please see full details in the job description. 

Role Overview:

The Talent Set are delighted to be working with a respected charity to recruit a Senior Philanthropy Officer to join their fundraising team. In this role, you will focus on managing and growing relationships with high-net-worth individuals, as well as engaging both new and existing supporters.

You will collaborate closely with the Senior Philanthropy Manager to coordinate key fundraising events and drive the success of the charity's philanthropic initiatives. This is an exciting opportunity to make a meaningful impact within a dynamic, purpose-driven organisation.

Key Responsibilities:

• Proactively engage with new donor prospects and support the expansion of the Patron Programme.
• Conduct targeted research and outreach efforts to identify and engage new supporters.
• Organise exclusive engagement events to foster relationships with key donors.
• Deliver tailored stewardship to maintain and develop ongoing supporter relationships.
• Manage a portfolio of high-net-worth supporters, focusing on bespoke engagement strategies.
• Ensure timely and personalised stewardship for each supporter, maintaining up-to-date records and communications.
• Coordinate events such as intimate dinners or awareness-focused gatherings for major donors.
• Provide key support in organising major fundraising events, including annual dinners and other high-profile initiatives.
• Collaborate with the team to develop tailored proposals and provide regular updates to supporters.
• Work closely with other teams within Fundraising & Marketing to deliver collaborative projects and events.
• Be flexible in supporting event-based work, including evening or weekend commitments when necessary.

Person Specification:

• Proven experience in a similar philanthropy or fundraising role.
• Demonstrated success in building and maintaining effective relationships with supporters.
• Strong project or event management experience.
• Knowledge of philanthropy fundraising, with a focus on high-net-worth individuals.
• Excellent relationship-building skills, particularly with major donors.
• Proven ability to manage multiple projects, meet deadlines, and achieve targets.
• Strong written, verbal, and digital communication skills, with experience using databases like Raiser's Edge.
• Collaborative, adaptable, and team-oriented, with a willingness to work flexibly.
• A proactive approach to continuous learning and professional development.

What’s on Offer:

• A hybrid working pattern with just 2 days per-week in the organisation’s North London office.
• A competitive salary of £34,000 to £38,000 for the successful candidate.
• An exciting permanent role within a fantastic and progressive organisation that offers lots of development and growth opportunities.

How to Apply:

To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button.

Commitment to Diversity:

The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Position: Senior Individual Giving Officer – Acquisition
Type: Full-time (35 hours a week)
Contract: Permanent
Location: Office-based in the London with flexibility to work remotely
Salary: Starting from £32,301 per annum, plus excellent benefits
Salary Band and Job Family: Band 2*, Charity
*you’ll start at our entry point salary of £32,301* per annum, increasing to £34,320* after 6 months service and satisfactory performance and to £36,338* after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information. 

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

Over 150,000 people in the UK are living with MS and it affects everyone in very different ways. At the MS Society we have ambitious fundraising plans to support everyone affected by MS - through the good days and the bad.

This exciting role in our Individual Giving team is part of a supportive and driven team, looking to raise significant income across various acquisition channels to help people living with and affected by MS.

You’ll support with the planning, coordinating and delivery of new and existing acquisition campaigns, across a variety of channels and across a number of income streams, including cash, gaming and regular giving. 

You’ll be experienced in the acquisition of supporters in a fundraising environment. You’ll have impeccable organisational skills and attention to detail. And with strong interpersonal skills, you’ll have experience in working collaboratively with internal stakeholders and external suppliers and agencies to deliver projects and campaigns.

With an independent, logical and enthusiastic approach, you’ll have the opportunity to really own your campaigns, help develop our individual giving programme, and make a real difference to people living with MS.

Closing date for applications: 9:00 on Friday 7 February 2025

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

No agencies please.

Our Welfare Officers provide direct and impactful welfare support to RAF personnel and their immediate family. As a trusted and confidential source of support, you will assist our service users with challenges they are facing, from mental ill-health, difficult relationships, domestic abuse, financial and cost-of-living concerns, resettlement, housing, childcare, equality issues, bereavement, military discharge or deployment and many more - no day will be the same, as such this is a great opportunity to develop your knowledge and skills within the Welfare sector.

Our intervention is provided with consent on a non-statutory basis, and you will work with and engage our service users to develop appropriate interventions for individual outcomes.

Our service is transitioning to become more accessible and inclusive, digital technology plays a key role in this, as such you will use digital technologies to complement and enhance processes and service user experience.

You will play an active role within the community, promoting the service through the delivery of presentations and representing the service at public engagement events. You will also work closely with RAF welfare teams, local authorities, health, education, civilian agencies, charities and other military organisations to ensure the best outcome for the service user.

About the Team

2024 marks 35 years since SSAFA began delivering an independent non-statutory, and confidential service, for the Royal Air Force community across the UK, and this is an exciting time to be joining as we were recently successful in our bid to continue delivering this service.

We are transforming our ways of working to be innovative, to ensure our service is even more inclusive and accessible to meet the needs of a modern RAF.

We are a hard-working team from diverse professional backgrounds.  Although we all have our own area of responsibility, we support each other in delivering the best possible service to our military community.

Find out more about the 35 year history of the Service Personal Support & Social Work Service.

About you

To thrive in this role you will have relevant experience of supporting adults, families and children/young people. You will be able to take a flexible and creative approach to problem solving. You will have excellent communication skills and be able to deliver presentations with confidence.

You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.

It would be advantageous if you have experience of carrying out assessments, preparing plans, monitoring and reviewing outcomes.

There will be some travel required and therefore you will need to be able to drive and have access to your own car.

About SSAFA 

SSAFA, the Armed Forces charity is a trusted source of support for serving personnel, veterans and their families in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way, they need us.

Diversity and Inclusion at SSAFA 

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business. 

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

Closing date: Midnight on Thursday 13 February 2025. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications. 

Interviews: 

• Virtual interviews on 21 February 2025
• Face to Face interviews on 27 February 2025

We are looking to recruit an experienced individual with a strong background in operations and office management, financial management, human resources, and some experience of communications to play a central role within our small but dynamic team. The role focuses on developing and overseeing the smooth running of our internal systems and processes, ensuring financial, legal and regulatory compliance, developing and managing a database to monitor the implementation of our strategic plan, and managing risk. 

ILP is a network of talented and passionate pro bono lawyers drawn from diverse countries and cultures across the globe. We mobilise teams of legal experts to support the policy and legal needs of marginalised communities, their governments, and their social movement organisations. Our partners are civil society organisations, governments, community groups and investigative journalists. 

The Operations Manager role combines governance, human resources, financial management and operational delivery, with some involvement in communications. Working closely with the Executive Director and external bookkeepers, you will be critical in ensuring that all legal, regulatory and statutory requirements of the charity are met, in addition to delivering accurate financial management, and carrying out key HR functions. You will lead on general office management, including IT systems, events and logistics, and be responsible for some communications functions, including managing ILP’s website and social media.  

This is a broad and varied role of critical importance to the smooth and effective running of the charity.

Please download our application pack for more details including the full role description and candidate profile.

ILP is an equal opportunities employer. The current Operations Manager is available to answer any questions about the role.

About the role:

The Legal Officer works closely with the Legal Team (Legal Director and Legal and Parliamentary Officer) to support our policy and advocacy work and with the Senior Legal Projects Manager in a key role to coordinate strategic legal advice and litigation. The Legal Officer also works closely with the rest of the ILPA Secretariat, including the Chief Executive, Content and Digital Channels Manager, Training Officer, and with Trustees, ILPA and SLAC members, the SLAC Steering Committee  and co-convenors of ILPA’s Working Groups.

You will regularly analyse information, including legal and practice updates, and disseminate information orally and in writing to the public and to ILPA members. You will assist with answering ILPA members’ legal, policy and practice-based queries, raising systemic issues with government departments as appropriate, and provide flexible, tailored, technical and practical support for practitioners and non-practitioners, who include public bodies, professional organisations and non-governmental organisations (NGOs). You will assist in the preparation of legal policy and parliamentary briefings, and ILPA’s responses to consultations, calls for evidence, other official submissions and correspondence with government bodies. You will also help represent ILPA in meetings and work collaboratively with colleagues across the sector in pursuit of ILPA’s influencing aims. 

Additionally, you will support the organisation and running of ILPA’s thematic Working Groups, which provide a valuable forum for ILPA members to share best practice and discuss issues of current importance, assisting with agenda-setting, presenting updates, following-up on action points, and preparing meeting summaries. The overall aim of these activities is to improve immigration, asylum and nationality law, policy and practice. You are not expected to have policy experience, as you will gain knowledge and exposure to policy work through this role and we hope to see you grow in the role and take on greater policy responsibility during your time at ILPA, accompanied by corresponding salary increments where deemed appropriate as part of our salary review process. 

You will work with the Senior Legal Projects Manager to develop partnerships with NGOs and legal professionals around the UK. You will coordinate the general and regional Strategic Legal Advice Committee (SLAC) meetings. These meetings will be held online, across the UK. Each SLAC group will hold four meetings per year as well as emergency meetings where necessary. You will be responsible for the minute taking of all SLAC meetings. You will work with the Senior Legal Projects Manager to set member-led meeting agendas, identify member training needs, facilitate training, update the SLAC website, and feed in to monitoring and evaluation of the project. You will be responsible for coordinating SLAC Steering Committee meetings.

About you:

The position would suit a self-motivated individual who is passionate about the sector and is looking to further their career in immigration policy or advocacy, including by making the transition from immigration practice to work on immigration policy and strategic legal advice and litigation coordination. 

You may be keen to be working at the heart of the systemic changes following Brexit, recent significant legislation, including the Nationality and Borders Act 2022, Illegal Migration Act 2023, Safety of Rwanda (Asylum and Immigration) Act 2024, attempts to remove people seeking asylum in the UK to Rwanda, government initiatives to “reduce net migration” such as the increased Minimum Income Requirement for family visas, and the recently introduced Border Security, Asylum and Immigration Bill. 

You will have an interest in strategic litigation and how it can be used to protect and promote the rights of those discriminated against on the basis of their migration status. You will be passionate about being involved in the coordination of a unique and exciting project that brings the third and legal sector together in developing strategic litigation. 

Given the complexity of immigration, asylum and nationality law, we do not expect applicants to have expertise in every area, but an understanding of the law and excellent critical analysis skills are key. Any successful applicant will be able to attend ILPA training to further their knowledge.

Main responsibilities

1. To liaise, work with, and gather evidence from members to support ILPA’s influencing work and to assist with knowledge-sharing in the sector;
2. To assist the Legal Team to influence law and policies through written and oral advocacy;
3. To coordinate and contribute to internal and external meetings, which may have a range of attendees including ILPA members, SLAC members, government officials, parliamentarians, experts, lawyers, and other external organisations and individuals;
4. To provide support to ILPA’s thematic working groups, and SLAC meetings, including by attending evening meetings, agenda-setting, participating, drafting minutes/meeting summaries, and working with the Secretariat, working group co-convenors, and SLAC Steering Committee to take forward agreed actions;
5. To handle queries related to the Legal Team, and SLAC work sent by members and others where appropriate, such as by forwarding these on to relevant individuals and drafting responses;
6. To monitor, identify, store, organise, interrogate, retrieve and disseminate information, including legal and policy developments, relevant to ILPA’s work;
7. To assist with facilitating SLAC training events,  communicating with SLAC members and feed into the monitoring and evaluation of SLAC; and 
8. To support internal and external communications and updates. 

Person Specification

Essential knowledge, experience, skills, and qualities:

1. A law degree, postgraduate qualification in law, or other relevant qualification in law; 
2. Experience of working in or with immigration, asylum and nationality law in the UK;
3. Experience of building and managing effective professional relationships with a range of people, with demonstrable ability to communicate effectively in challenging situations;
4. Good legal knowledge, skills and judgment, including:
   a) an ability to navigate and understand the Immigration Rules and Government guidance,
   b) a general understanding of UKVI processes, and
   c) an ability to clearly communicate legal and technical information orally and in writing;
5. Excellent attention to detail;
6. Excellent planning, coordination, organisational, time management, strategic problem-solving and independent working skills, including:
   a) an ability to take a proactive approach to independent working,
   b) managing workstreams effectively, 
   c) confidently taking responsibility for tasks and decisions, 
   d) meeting tight deadlines, and
   e) taking a calm and diligent approach to problem solving;
7. Commitment to the principles of a non-racist, non-sexist, just, and equitable system of immigration, asylum and nationality law; 
8. Commitment to the principles of equality, diversity, and inclusion, and taking a proactive approach to espousing these principles; and
9. Commitment to be a champion of ILPA by positively encouraging your team, identifying and encouraging opportunities for growth, and celebrating success.

About the Immigration Law Practitioners’ Association

The Immigration Law Practitioners’ Association (ILPA) is a charity and a professional association the majority of whose members are barristers, solicitors, advocates and IAA (previously OISC) regulated advisers practising in all aspects of immigration, asylum and nationality law. Academics, non-governmental organisations and individuals with a substantial interest in the law are also members.

Founded in 1984 by leading practitioners in the field, ILPA exists to promote and improve advice and representation in immigration, asylum and nationality law, through an extensive programme of training and disseminating information and by providing research and opinion that draw on the experiences of members. ILPA is represented on numerous government, official and non-governmental advisory groups and regularly provides evidence to parliamentary and official inquiries.

The Secretariat does not give advice to members of the public on individual cases but works closely with members to ensure that they are enabled to do their best for their clients. It runs ILPA’s busy training programme and produces a wide range of information for members and non-members.

The objectives of ILPA are:

• To promote the advising and representation of immigrants;
• To provide information to members and others on domestic and European immigration, asylum and nationality law; and
• To secure a non-racist, non-sexist, just and equitable system of immigration, asylum and nationality law practice.

ILPA is an equal opportunities employer. We acknowledge that the legal and charitable sector can be less accessible to people from minoritised or racialised communities and people from less privileged socio-economic backgrounds. We are committed to unsettling the status quo. In this role you will wear many hats and we recognise that the successful candidate may not have all the skills and experience listed in the personal specification. We welcome an application from you if you can see yourself in this role and have an appetite to gain new skills, knowledge, and experience. We encourage applications from individuals who have lived experience of the UK immigration or asylum systems, or the hostile environment.

We also encourage applications from people who have previously unsuccessfully applied for roles at ILPA. We will consider each application afresh. We appreciate that individuals are always learning, growing, and adding to their knowledge and experience.

About the ILPA Team 

You would be joining a small team, of around 10 team members. Under our current hybrid work policy, we have one anchor day (currently a Tuesday), in which you will be expected to work from an office setting in London, together with Team members living in England. The rest of the time you will ordinarily work remotely or wherever conferences or meetings might take place.

Reports to: Legal and Parliamentary Officer and Senior Legal Projects Manager

Annual leave: 25 days per annum, plus bank holidays and the week between Christmas and New Year off 

Working Hours: 35 hours per week, plus 1 hour lunch break (NB. evening working is required to attend any scheduled evening meetings, which ordinarily finish no later than 7pm). Very occasional travel within the UK will be required to attend meetings.

Start date: As soon as possible

Application deadline: 9:00am on Monday, 24 February 2025

Interviews will be held on 10 and 11 March 2025. Shortlisted candidates will be notified by Monday, 3 March 2025.

Applications from individuals only – no agencies.