Digital Communications Officer Jobs
Invitation to Tender
Development of Praxis’ Strategic Plan 2026-2031
About Praxis
Praxis is an award-winning human rights charity fighting for migrant rights since 1983. We give advice, provide support, and campaign so that migrants and refugees in the UK can live with safety, dignity and respect. Our direct services support people in London, and our training and campaign work has national impact. Our core purpose is to help migrants in crisis or at risk, ensuring they can live in safety, overcome the barriers they face, and take control of their own future. From our East London base, we strive for a world where people are not defined by their immigration status, and everyone is treated with dignity and respect.
Purpose of the role
As our 2020-25 strategy draws to a close, we are seeking a dynamic and insightful consultant(s) to provide expert strategy support and facilitation that will result in the development of Praxis’ next Strategic Plan 2026-31. The consultant(s) will play a key role in helping us clarify our mission, set actionable goals, and develop a comprehensive strategy that aligns with our vision for the future.This process will help us focus our efforts and resources on securing the most impactful change for migrants and refugees at risk of destitution and homelessness. Undertaking this process now will help us ensure that our organisation is in a strong position to respond to future challenges including increasing hostility towards migrant communities, deepening economic inequality and the ongoing housing crisis.
Objectives of the consultancy
· Review our current vision, mission and values
· Identify the key strengths of our current approach and our impact areas.
· Explore areas for organisational development.
· Make recommendations for our strategic priorities for the next 5 years.
· Support the CEO and Board of Directors to draft a new Strategic Plan and updated Theory of Change that will guide our work from 2026-2031.
Relationships
The process will be led by the CEO in close collaboration with the Chair of the Board of Directors.
Person Specification
The CEO is looking for a thought partner who has the following:
- Demonstrable success in facilitating strategic planning processes, particularly for charities.
· Proven strategic and analytic skills, including the ability to identify and challenge on critical questions, choices, and pay-offs.
- Skilled at designing and leading workshops, managing group dynamics, and fostering consensus.
- Ability to communicate complex ideas clearly and effectively, both orally and in writing.
- Flexible and responsive to the evolving needs of the process and organisation.
· A general understanding of the immigration sector and the needs of people at the sharp end of immigration policy.
Our Values
These are the values everyone at Praxis is expected to work according. Candidates are required to support, uphold and sustain these values.
We listen to the needs of our community
We always start with the insight from the people we support
We strive for a better way
We are ambitious for change and use our passion and questioning spirit to help us make progress.
Everyone belongs here
We create respectful, empathetic relationships that ensure everyone feels valued and seen
We learn together
We make space for individual and collective learning so we can elevate our impact
Timeline
To register your expression of interest please send the proposal.
The deadline for submission is 24 February 2025 before 23:59.
We would like to appoint a consultant in March 2025 and conclude the process at the latest by end of January 2026.
Application process
We welcome expression of interest proposals, which should include:
· Proposed project process, including a rough breakdown of a five-month timeline for the project.
· Fee, including VAT (if applicable). Our budget for this work is limited to £10,000, including VAT.
· The names and CVs/ profiles of the consultant(s) and the role which they will play.
· Any additional value you would bring within the price.
To register your expression of interest please send the proposal.
The deadline for submission is 24 February 2025 before 23:59.
Further information about the interview process will be provided to successful applicants.
We welcome expression of interest proposals, which should include:
• Proposed project process, including a rough breakdown of a five-month timeline for the project.
• Fee, including VAT (if applicable). Our budget for this work is limited to £10,000, including VAT.
• The names and CVs/ profiles of the consultant(s) and the role which they will play.
• Any additional value you would bring within the price.
To register your expression of interest please send the proposal
The deadline for submission is 24 February 2025 before 23:59.
Further information about the interview process will be provided to successful applicants.
When politicians treat migrants with cruelty, we refuse to accept it. We give legal support, demand change, and never give in. Join us.
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The client requests no contact from agencies or media sales.
Our Welfare Officers provide direct and impactful welfare support to RAF personnel and their immediate family. As a trusted and confidential source of support, you will assist our service users with challenges they are facing, from mental ill-health, difficult relationships, domestic abuse, financial and cost-of-living concerns, resettlement, housing, childcare, equality issues, bereavement, military discharge or deployment and many more - no day will be the same, as such this is a great opportunity to develop your knowledge and skills within the Welfare sector.
Our intervention is provided with consent on a non-statutory basis, and you will work with and engage our service users to develop appropriate interventions for individual outcomes.
Our service is transitioning to become more accessible and inclusive, digital technology plays a key role in this, as such you will use digital technologies to complement and enhance processes and service user experience.
You will play an active role within the community, promoting the service through the delivery of presentations and representing the service at public engagement events. You will also work closely with RAF welfare teams, local authorities, health, education, civilian agencies, charities and other military organisations to ensure the best outcome for the service user.
About the Team
2024 marks 35 years since SSAFA began delivering an independent non-statutory, and confidential service, for the Royal Air Force community across the UK, and this is an exciting time to be joining as we were recently successful in our bid to continue delivering this service.
We are transforming our ways of working to be innovative, to ensure our service is even more inclusive and accessible to meet the needs of a modern RAF.
We are a hard-working team from diverse professional backgrounds. Although we all have our own area of responsibility, we support each other in delivering the best possible service to our military community.
Find out more about the 35 year history of the Service Personal Support & Social Work Service.
About you
To thrive in this role you will have relevant experience of supporting adults, families and children/young people. You will be able to take a flexible and creative approach to problem solving. You will have excellent communication skills and be able to deliver presentations with confidence.
You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.
It would be advantageous if you have experience of carrying out assessments, preparing plans, monitoring and reviewing outcomes.
There will be some travel required and therefore you will need to be able to drive and have access to your own car.
About SSAFA
SSAFA, the Armed Forces charity is a trusted source of support for serving personnel, veterans and their families in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way, they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
Closing date: Midnight on Thursday 13 February 2025. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.
Interviews:
- Virtual interviews on 21 February 2025
- Face to Face interviews on 27 February 2025
We are looking to recruit an experienced individual with a strong background in operations and office management, financial management, human resources, and some experience of communications to play a central role within our small but dynamic team. The role focuses on developing and overseeing the smooth running of our internal systems and processes, ensuring financial, legal and regulatory compliance, developing and managing a database to monitor the implementation of our strategic plan, and managing risk.
ILP is a network of talented and passionate pro bono lawyers drawn from diverse countries and cultures across the globe. We mobilise teams of legal experts to support the policy and legal needs of marginalised communities, their governments, and their social movement organisations. Our partners are civil society organisations, governments, community groups and investigative journalists.
The Operations Manager role combines governance, human resources, financial management and operational delivery, with some involvement in communications. Working closely with the Executive Director and external bookkeepers, you will be critical in ensuring that all legal, regulatory and statutory requirements of the charity are met, in addition to delivering accurate financial management, and carrying out key HR functions. You will lead on general office management, including IT systems, events and logistics, and be responsible for some communications functions, including managing ILP’s website and social media.
This is a broad and varied role of critical importance to the smooth and effective running of the charity.
Please download our application pack for more details including the full role description and candidate profile.
ILP is an equal opportunities employer. The current Operations Manager is available to answer any questions about the role.
Applications should be submitted by 2330 on Sunday 23 February 2025.
To be considered applications must include the following:
1. An updated CV of no more than three pages, including the names of two references;
2. A cover letter of no more than two pages which concisely explains why you are interested in the role and how you meet all the requirements set out in the Candidate Profile.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role:
The Legal Officer works closely with the Legal Team (Legal Director and Legal and Parliamentary Officer) to support our policy and advocacy work and with the Senior Legal Projects Manager in a key role to coordinate strategic legal advice and litigation. The Legal Officer also works closely with the rest of the ILPA Secretariat, including the Chief Executive, Content and Digital Channels Manager, Training Officer, and with Trustees, ILPA and SLAC members, the SLAC Steering Committee and co-convenors of ILPA’s Working Groups.
You will regularly analyse information, including legal and practice updates, and disseminate information orally and in writing to the public and to ILPA members. You will assist with answering ILPA members’ legal, policy and practice-based queries, raising systemic issues with government departments as appropriate, and provide flexible, tailored, technical and practical support for practitioners and non-practitioners, who include public bodies, professional organisations and non-governmental organisations (NGOs). You will assist in the preparation of legal policy and parliamentary briefings, and ILPA’s responses to consultations, calls for evidence, other official submissions and correspondence with government bodies. You will also help represent ILPA in meetings and work collaboratively with colleagues across the sector in pursuit of ILPA’s influencing aims.
Additionally, you will support the organisation and running of ILPA’s thematic Working Groups, which provide a valuable forum for ILPA members to share best practice and discuss issues of current importance, assisting with agenda-setting, presenting updates, following-up on action points, and preparing meeting summaries. The overall aim of these activities is to improve immigration, asylum and nationality law, policy and practice. You are not expected to have policy experience, as you will gain knowledge and exposure to policy work through this role and we hope to see you grow in the role and take on greater policy responsibility during your time at ILPA, accompanied by corresponding salary increments where deemed appropriate as part of our salary review process.
You will work with the Senior Legal Projects Manager to develop partnerships with NGOs and legal professionals around the UK. You will coordinate the general and regional Strategic Legal Advice Committee (SLAC) meetings. These meetings will be held online, across the UK. Each SLAC group will hold four meetings per year as well as emergency meetings where necessary. You will be responsible for the minute taking of all SLAC meetings. You will work with the Senior Legal Projects Manager to set member-led meeting agendas, identify member training needs, facilitate training, update the SLAC website, and feed in to monitoring and evaluation of the project. You will be responsible for coordinating SLAC Steering Committee meetings.
About you:
The position would suit a self-motivated individual who is passionate about the sector and is looking to further their career in immigration policy or advocacy, including by making the transition from immigration practice to work on immigration policy and strategic legal advice and litigation coordination.
You may be keen to be working at the heart of the systemic changes following Brexit, recent significant legislation, including the Nationality and Borders Act 2022, Illegal Migration Act 2023, Safety of Rwanda (Asylum and Immigration) Act 2024, attempts to remove people seeking asylum in the UK to Rwanda, government initiatives to “reduce net migration” such as the increased Minimum Income Requirement for family visas, and the recently introduced Border Security, Asylum and Immigration Bill.
You will have an interest in strategic litigation and how it can be used to protect and promote the rights of those discriminated against on the basis of their migration status. You will be passionate about being involved in the coordination of a unique and exciting project that brings the third and legal sector together in developing strategic litigation.
Given the complexity of immigration, asylum and nationality law, we do not expect applicants to have expertise in every area, but an understanding of the law and excellent critical analysis skills are key. Any successful applicant will be able to attend ILPA training to further their knowledge.
Main responsibilities
- To liaise, work with, and gather evidence from members to support ILPA’s influencing work and to assist with knowledge-sharing in the sector;
- To assist the Legal Team to influence law and policies through written and oral advocacy;
- To coordinate and contribute to internal and external meetings, which may have a range of attendees including ILPA members, SLAC members, government officials, parliamentarians, experts, lawyers, and other external organisations and individuals;
- To provide support to ILPA’s thematic working groups, and SLAC meetings, including by attending evening meetings, agenda-setting, participating, drafting minutes/meeting summaries, and working with the Secretariat, working group co-convenors, and SLAC Steering Committee to take forward agreed actions;
- To handle queries related to the Legal Team, and SLAC work sent by members and others where appropriate, such as by forwarding these on to relevant individuals and drafting responses;
- To monitor, identify, store, organise, interrogate, retrieve and disseminate information, including legal and policy developments, relevant to ILPA’s work;
- To assist with facilitating SLAC training events, communicating with SLAC members and feed into the monitoring and evaluation of SLAC; and
- To support internal and external communications and updates.
Person Specification
Essential knowledge, experience, skills, and qualities:
- A law degree, postgraduate qualification in law, or other relevant qualification in law;
- Experience of working in or with immigration, asylum and nationality law in the UK;
- Experience of building and managing effective professional relationships with a range of people, with demonstrable ability to communicate effectively in challenging situations;
- Good legal knowledge, skills and judgment, including:
a) an ability to navigate and understand the Immigration Rules and Government guidance,
b) a general understanding of UKVI processes, and
c) an ability to clearly communicate legal and technical information orally and in writing; - Excellent attention to detail;
- Excellent planning, coordination, organisational, time management, strategic problem-solving and independent working skills, including:
a) an ability to take a proactive approach to independent working,
b) managing workstreams effectively,
c) confidently taking responsibility for tasks and decisions,
d) meeting tight deadlines, and
e) taking a calm and diligent approach to problem solving; - Commitment to the principles of a non-racist, non-sexist, just, and equitable system of immigration, asylum and nationality law;
- Commitment to the principles of equality, diversity, and inclusion, and taking a proactive approach to espousing these principles; and
- Commitment to be a champion of ILPA by positively encouraging your team, identifying and encouraging opportunities for growth, and celebrating success.
About the Immigration Law Practitioners’ Association
The Immigration Law Practitioners’ Association (ILPA) is a charity and a professional association the majority of whose members are barristers, solicitors, advocates and IAA (previously OISC) regulated advisers practising in all aspects of immigration, asylum and nationality law. Academics, non-governmental organisations and individuals with a substantial interest in the law are also members.
Founded in 1984 by leading practitioners in the field, ILPA exists to promote and improve advice and representation in immigration, asylum and nationality law, through an extensive programme of training and disseminating information and by providing research and opinion that draw on the experiences of members. ILPA is represented on numerous government, official and non-governmental advisory groups and regularly provides evidence to parliamentary and official inquiries.
The Secretariat does not give advice to members of the public on individual cases but works closely with members to ensure that they are enabled to do their best for their clients. It runs ILPA’s busy training programme and produces a wide range of information for members and non-members.
The objectives of ILPA are:
- To promote the advising and representation of immigrants;
- To provide information to members and others on domestic and European immigration, asylum and nationality law; and
- To secure a non-racist, non-sexist, just and equitable system of immigration, asylum and nationality law practice.
ILPA is an equal opportunities employer. We acknowledge that the legal and charitable sector can be less accessible to people from minoritised or racialised communities and people from less privileged socio-economic backgrounds. We are committed to unsettling the status quo. In this role you will wear many hats and we recognise that the successful candidate may not have all the skills and experience listed in the personal specification. We welcome an application from you if you can see yourself in this role and have an appetite to gain new skills, knowledge, and experience. We encourage applications from individuals who have lived experience of the UK immigration or asylum systems, or the hostile environment.
We also encourage applications from people who have previously unsuccessfully applied for roles at ILPA. We will consider each application afresh. We appreciate that individuals are always learning, growing, and adding to their knowledge and experience.
About the ILPA Team
You would be joining a small team, of around 10 team members. Under our current hybrid work policy, we have one anchor day (currently a Tuesday), in which you will be expected to work from an office setting in London, together with Team members living in England. The rest of the time you will ordinarily work remotely or wherever conferences or meetings might take place.
Reports to: Legal and Parliamentary Officer and Senior Legal Projects Manager
Annual leave: 25 days per annum, plus bank holidays and the week between Christmas and New Year off
Working Hours: 35 hours per week, plus 1 hour lunch break (NB. evening working is required to attend any scheduled evening meetings, which ordinarily finish no later than 7pm). Very occasional travel within the UK will be required to attend meetings.
Start date: As soon as possible
Application deadline: 9:00am on Monday, 24 February 2025
Interviews will be held on 10 and 11 March 2025. Shortlisted candidates will be notified by Monday, 3 March 2025.
Applications from individuals only – no agencies.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraising & Partnerships Officer – Be Free Campaign
Location: Hybrid Baltic Triangle, Liverpool
Salary: £26,000 - £28,000 (Full-time, based on experience)
Contract: Permanent
Start Date: February 2025
About Be Free Campaign
Be Free Campaign is a fast-growing mental health charity dedicated to improving well-being, tackling stigma, and empowering young people through education and support. Fundraising is a positive and collaborative effort across our team, ensuring we can continue our vital work. We are looking for a passionate Fundraising Officer to help drive our fundraising efforts and build relationships with donors, partners, and local communities.
About the Role
This role is perfect for someone in the early stages of their fundraising career who is eager to make a meaningful impact on young people’s mental health. As Fundraising Officer, you’ll play a key role in developing and delivering fundraising initiatives, engaging with supporters, and helping to grow our donor base. You will work closely with our senior leadership team, gaining valuable mentoring and development opportunities.
Key Responsibilities
Community Fundraising
• Support the delivery of fundraising campaigns and appeals.
• Help coordinate the “Be Free Challenge” fundraising initiative.
• Engage with local supporters, businesses, and volunteers.
• Assist in managing and promoting social media fundraising campaigns.
• Research and develop new community fundraising opportunities.
Donor Relations
• Help maintain and update our donor database.
• Assist with donor stewardship, including thank-you processes and impact reporting.
• Support the development of donor updates, newsletters, and regular giving programmes.
• Build strong relationships with individual donors and supporters.
Partnership Support
• Support existing partnership relationships with businesses and organisations.
• Assist with partnership activities, communications, and engagement strategies.
• Research potential new partners and funding opportunities.
• Support funding applications and bid writing.
About You
We’re looking for someone who is:
✅ Passionate About Mental Health – You care deeply about improving mental health support for young people.
✅ A Strong Communicator – You can build relationships and engage with supporters, donors, and partners.
✅ Organised & Proactive – You can juggle multiple projects and meet deadlines effectively.
✅ Creative & Innovative – You enjoy coming up with new ideas for fundraising campaigns and engagement.
✅ Fundraising-Minded – You understand that fundraising is a team effort and are excited to contribute to a positive and empowering approach.
Essential Requirements
• Passion for mental health and young people’s well-being.
• Strong communication and interpersonal skills.
• Understanding of fundraising principles and donor engagement.
• Good organisational abilities and attention to detail.
• Proficiency in social media platforms for fundraising.
• Comfortable using Microsoft Office and databases.
• Ability to work both independently and as part of a team.
Desirable Experience
• 1-2 years’ experience in fundraising, charity, or community engagement.
• Knowledge of the Liverpool/Merseyside community.
• Understanding of mental health issues affecting young people.
• Experience using fundraising databases or CRM systems.
• Experience in digital fundraising and online campaigns.
• A track record of achieving fundraising targets.
What We Offer
Career Development: Clear progression pathways with opportunities to step into leadership roles.
Training & Support: Comprehensive mentoring, training sessions, and access to fundraising networks.
Innovative & Supportive Team: Be part of a dynamic and growing charity with a collaborative culture.
Impactful Work: Your role will directly contribute to improving young people’s mental health.
Liverpool Community Impact Awards: Be part of an organisation that champions local change.
Diversity & Inclusion
As a minority and marginalised-focused charity, we actively encourage applications from underrepresented communities. We value potential as much as experience, so if you’re passionate about mental health and fundraising but don’t meet every criterion, we’d still love to hear from you.
How to Apply
To apply, please submit:
Your CV
✍️ A cover letter telling us:
• Why you’re passionate about mental health.
• What fundraising experience you can bring.
• How you’d like to develop in this role.
Applications will be reviewed on a rolling basis, so early applications are encouraged!
To Apply:
Please submit a CV and cover letter outlining your relevant experience and vision for advancing Be Free Campaign’s community and partnership fundraising goals.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Summary of the role
The Head of Fundraising will lead and manage all fundraising activities for ADSS as part of the senior leadership team to ensure financial sustainability and the delivery of high-impact fundraising campaigns. This role is pivotal in driving the Charity’s income generation strategy through diverse revenue streams, including individual giving, major gifts, corporate partnerships, community fundraising, and trust and foundation support. The successful candidate will bring creativity, innovation, and strategic thinking to ensure that the Charity achieves its ambitious fundraising goals.
Who we are
ADSS (Alzheimer's and Dementia Support Services) believes in enabling those who live with dementia to live well. ADSS is Kent’s biggest independent charity dedicated to providing support to people affected by dementia. Following a significant expansion in 2022, the team is now supporting more people than ever before. We are currently Kent Charity of the Year and Kent Disability Charity of the Year, and have a proven track record in delivering high impact services.
Main Purpose of Job
ADSS has created the role of Head of Fundraising to consolidate growth and ensure ADSS can care for the people they support into the future. Reporting directly to the CEO, the role represents an exciting opportunity for an experienced, creative and dynamic fundraising leader.
The Head of Fundraising will provide subject matter expertise in fundraising and will implement and evaluate the fundraising strategy in support of ADSS’s mission and vision.
The Head of Fundraising will join the Senior Leadership Team (SLT), participate in committees and working groups with the Charity’s Board of Trustees and lead the Fundraising function within the Charity.
An excellent communicator and relationship builder, the Head of Fundraising will lead the production of compelling cases for support. Digitally adept, with a wealth of knowledge across the charitable sector, with the insight, analytical ability and creativity to build on the Charity’s strengths. The role will require cultivation of new funding streams, whilst providing the highest standards of stewardship to existing donors. It will be key to have an understanding of fundraising processes and how a charity can systemise.
The Head of Fundraising will have skill and experience as a manager of people, projects, and fundraising campaigns and initiatives along with a consistent record of meeting targets. The role will require development of relationships with key stakeholders, supporters and major donors, stewarding these relationships to maximise income generation.
The successful candidate will work with the CEO and Trustees to consolidate existing support and build new relationships to fund the implementation of the Charity’s new strategy up to 2030.
Principal Responsibilities
Strategic Leadership
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Implement the new fundraising strategy with a target income increasing to £1.5 million by 2030.
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Monitor and report on delivery of the strategy to senior leadership and Board of Trustees.
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Revise and update the strategy based on evaluation and learning.
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Develop and grow the Fundraising Team to deliver the strategy and maximise income.
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Represent the Fundraising function on the Senior Leadership Team.
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Play a leadership role in committees and working groups with Trustees and colleagues.
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Be an Ambassador for ADSS: embody its values and be a role model for the organisational culture.
Fundraising
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Lead on delivering the Fundraising Strategy.
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Agree fundraising targets with the CEO and support the team in meeting them.
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Create compelling cases for support and fundraising campaigns.
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Build a Fundraising Team that will be able to meet the Charity’s fundraising ambitions.
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Develop the use of Salesforce as ADSS’s fundraising database and record management system.
Management
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Recruit, lead, manage and develop the Fundraising Team, including providing support, guidance and training; appraise and manage performance, ensuring the team workflow is managed effectively towards meeting targets.
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Identify individual and team training needs and plan accordingly through appraisals.
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Create a volunteer team who can support the workload and ambitions of the Fundraising Team.
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Ensure staff adhere to the policies and procedures established by ADSS.
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Manage projects, programmes and campaigns through their lifecycle to time and budget, including oversight of external supplier delivery where necessary.
Compliance/governance
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Support the CEO to ensure the Charity complies with legislation and other requirements for the Charity's operations, including GDPR, Fundraising Regulations and Charity Commission rules
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Ensure we meet our HMRC obligations and understand tax relief and liabilities in relation to different modes of fundraising.
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Support the CEO and Trustees in ensuring that Policies related to Fundraising are up to date and fit for purpose.
General Responsibilities
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Abide by organisational policies and practices including Equal Opportunities and Confidentiality.
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Participate in your own appraisal with your line manager. Work with your line manager to review professional development and undertake training as agreed.
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Provide management support and coaching for staff on Fundraising and Communications matters as required.
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Contribute through ADSS meetings, training and outreach/events to the development of ADSS’s services.
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Contribute to and attend internal/external events and support the COO/SLT with the promotion of the organisation’s workplace culture.
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Carry out any other duties which are considered commensurate with the post.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are currently seeking a Quality and Insight Lead to join our team in Lincolnshire. The requirements of the role will include:
Developing and implementing a Quality Management Framework, which aligns to Lincolnshire County Council Framework. Onboarding the staff team across Lincolnshire with the Quality Framework providing training and support to the teams.
Supporting the development and implementation of Carers First Impact and Evaluation Framework and ISO 9001 to evidence the positive impact the team has on lives of carers. Taking overall responsibility for monitoring, both strengths and learning across Lincolnshire.
To be successful we are looking for a self-motivated individual, who can work flexibly, whilst maintaining a good work/life balance with experience of using CRM systems e.g. Mosaic, BlueBox and Power Bi to manage workflow and record essential data and contacts.
You will require experience of developing and implementing quality systems and measures, collating, analysing and reporting data and be able to make recommendations for performance improvement. You will also require excellent written analytical, listening and verbal communication skills, experience of planning and delivering workshops.
With an ability to build positive and constructive working relationships with colleagues at all levels across the organisation, along with the ability to network, develop and sustain joint work between agencies, including establishing good working relationships.
Good geographical and working knowledge of support services available in Lincolnshire and be able to demonstrate understanding of and commitment to the goals and values of the charity.
We offer the flexibility to work from home with some travel within Lincolnshire.
In return, you will benefit from working for a charity that delivers a service which makes a real difference to people’s lives. We offer training and
development to help you grow your career, good annual leave entitlement, flexible working options, access to our work-place pension, employee assistance programme and a Benenden Healthcare package.
If you are interested in becoming part of our team and have the skills and experience, we are looking for and are passionate about making a real difference then please read our Candidate Pack.
Appointments are subject to Carers First receiving an appropriate disclosure from the Disclosure and Barring Service that we consider acceptable.
We encourage and welcome applications regardless of gender, ethnicity, religion, disability, sexual orientation or age. If you would like to discuss this role confidentially, please contact us and we will be happy to organise for one of the Team to contact you.
Please note that if you have not been contacted within one week of submitting your completed online application, that your application has not been successful.
Carers First is an Equal Opportunities Employer
Positive Collaborative Ambitious
Our new three-year strategy will enable us to grow our work to reach and support significantly more carers delivering innovative programmes of support
The client requests no contact from agencies or media sales.
Pharmacist Support, crowned Small Charity of the Year 2023 and recognised for excellence in workplace wellbeing, is looking for a Central Support Officer to join our dynamic team.
Who Are We?
We’re the pharmacy profession’s independent charity, providing vital support to pharmacists, former pharmacists, and pharmacy students. Over the last five years, we’ve undergone transformational change and are now gearing up to deliver our next five-year strategy, driven by our wellbeing-focused vision and mission.
What’s the Role?
The Central Support Officer will be instrumental in ensuring the smooth delivery of the charity’s activities. You’ll lead on event coordination, office management, and provide essential support to our volunteer, wellbeing, and services teams. Your responsibilities will include:
- Event Coordination: Organising internal and external events, ensuring logistics, safeguarding, and health and safety policies are followed.
- Office Management: Overseeing the Manchester office, managing suppliers, liaising with the landlord, and keeping the workspace functional.
- Volunteer Engagement: Supporting and managing communications with volunteers, trustees, and ambassadors, ensuring they feel informed and valued.
- Team Support: Assisting wellbeing and services teams with bookings, project delivery, and resource development.
- Compliance & Administration: Developing and maintaining effective systems to support the charity’s operational objectives.
What We’re Looking For:
We’re seeking a proactive and organised individual with:
- At least 2 years’ experience in a similar role, ideally within a charity.
- Strong project management skills and experience developing processes.
- Excellent communication and organisational skills, with great attention to detail.
- High level of ICT proficiency (Word, Excel, PowerPoint, Outlook).
- A collaborative mindset and the ability to multitask effectively.
- A commitment to equality and diversity and alignment with our charity’s values.
Why Work for Us?
At Pharmacist Support, we take pride in fostering a flexible, inclusive, and wellbeing-focused work culture. When you join our team, you can expect:
- A supportive and collaborative environment where people matter.
- Opportunities for personal and professional growth.
- A role that directly contributes to making a positive impact on the pharmacy profession.
- Hybrid working and flexible arrangements to suit your needs.
How to Apply:
Ready to take on this exciting challenge? To apply, please complete the application form which can be downloaded from our website. More information can be found in the Recruitment Pack:
- Application deadline: 12noon 10th February 2025.
- Interviews will take place on: 25th February 2025 at our Manchester office.
Be part of something meaningful – join us and help shape the future of our charity!
The client requests no contact from agencies or media sales.
This is a fantastic opportunity to join our collaborative and high performing team, as we introduce the new role of Acquisition and Emergency Fundraising Manager. MSF UK has gone from strength to strength in the last few years and we aim to continually improve and build on our success. This is a really exciting time to join MSF UK as we invest in fundraising and grow our team.
To work alongside the Emergency Fundraising Lead (EFL) to help deliver MSF UK’s acquisition and emergency fundraising strategies to increase income and recruit new supporters; both through one-off cash and regular giving. Develop and deliver cash and regular giving acquisition activity across multiple traditional and digital channels (including TV, printed media and radio) from inception to evaluation.
Work closely with internal stakeholders and external partners to develop campaigns that are fully integrated across the organisation.
Supervise and motivate the Acquisition and Emergency Fundraising Officer to support the acquisition team.
N.B. This is a newly introduced role in the team, not yet in post.
In the event of an emergency, support the EFL (who leads the Emergency Appeals Team) with the quick activation of emergency fundraising activity.
DEPARTMENT: Fundraising
HOURS: Full time, 37.5 hours per week Mon – Fri
LENGTH OF CONTRACT: Permanent
LOCATION: London – Hybrid
SALARY: Salary: £51,577.05 per annum
Internal salary grade: 16.1
The client requests no contact from agencies or media sales.
This is a fantastic opportunity to join our collaborative and high performing team, as we introduce the new role of Legacy Marketing Manager. MSF UK has gone from strength to strength in the last few years and we aim to continually improve and build on our success. This is a really exciting time to join MSF UK as we invest in fundraising and grow our team.
The Legacy Marketing Manager will lead the marketing strategy and implementation for MSF’s new legacy donors, and to retain those who have already pledged.
To work alongside the Donor Development and Legacies Lead (DDLL) to deliver MSF’s Legacy, Marketing Programme, to acquire new Legacy donors to the organisation, and retain those who have already pledged.
Deliver the development and delivery of marketing activity across multiple traditional and digital channels (including digital, radio, DM, Events) from inception to evaluation, as well as testing new channels.
Work closely with internal stakeholder and external partners to develop campaigns.
DEPARTMENT: Fundraising
HOURS: Full Time, 37.5 hours per week (Monday – Friday)
LENGTH OF CONTRACT: Permanent
LOCATION: London - Hybrid
SALARY: Salary: £51,577.05 per annum
Internal salary grade: 16.1
The client requests no contact from agencies or media sales.
Closing date: 19th February.
Interviews: 26th February
Role Purpose
Hospices across the UK face challenging times, with increasing demand for services and financial pressures. In response, we are looking for an innovative Director of Income Generation to maintain and grow our existing income streams while leading an ambitious capital campaign to fund the development of a sustainable, purpose-built new hospice.
This is a unique and exciting opportunity to join our team, take ownership of short-, medium-, and long-term income strategies, and make a tangible difference in the lives of our patients and families.
Beaumond House
Through the doors of Beaumond House you will find a lively and vibrant space, filled with life and laughter. Our staff, volunteers and patients alike bring hope and happiness together in a ‘home from home'. Patients are at the centre of all that we do. We therefore expect all those who come to join our team (in whatever capacity) to ensure that dignity, safety and confidentiality of all patients is respected at all times and that all patients receive the highest possible standard of physical, psychological and spiritual care.
Key Responsibilities:
- Strategic Leadership: Develop and deliver a comprehensive income generation strategy, with a focus on maintaining current income streams, launching a successful capital campaign, and creating sustainable funding models for the new hospice.
- Team Management: Lead, inspire, and manage the Head of Fundraising and Communications and the Head of Retail, ensuring a collaborative and high-performing culture.
- Marketing: Ensure that an effective marketing and communication plan is in place to help support the 5-year strategy.
- Capital Campaign: Plan and execute a multi-million-pound capital campaign to secure funding for the new hospice building.
- Income Diversification: Identify and implement innovative approaches to diversify income streams, including corporate partnerships, legacy giving, digital initiatives and social enterprise.
- Retail Development: Working with the Head of Retail, oversee the growth of our charity shop income, ensuring profitability and growth.
- Relationship Building: Build strong relationships with donors, corporate partners, and stakeholders to enhance long-term engagement and support. Professionally represent the organisation – both internally and externally – to positively maintain and enhance the profile and reputation of Beaumond House Hospice Care
- Financial Oversight: Oversee budgets across income streams, ensuring strong financial performance and return on investment
- Governance and Compliance: Ensure all activities adhere to relevant legislation and best practices.
- Future Planning: Develop short-, medium, and long-term plans to secure the hospice’s financial sustainability and growth
Skills, Experience and Attributes Required
Essential:
- Proven success in income generation, including capital campaigns, within the charity or related sectors.
- Strategic leadership experience with the ability to manage and inspire teams.
- Strong financial acumen and experience managing budgets.
- Exceptional communication and relationship-building skills.
- Marketing and digital marketing capability.
- Creative problem-solving abilities and the drive to identify new opportunities.
- Knowledge of fundraising and retail compliance.
Desirable:
- Experience with digital fundraising and e-commerce.
- Understanding of the local community and key stakeholders.
What we ask of you
- That you act in a manner at all times which supports the Vision and Values of Beaumond House
- That you have a positive and proactive approach
- That you are confident and trustworthy
Please note
All roles are subject to receipt of satisfactory references. Roles may be subject to enhanced Disclosure & Barring Service checks.
This Job Description is intended as a guide only and is not an exhaustive list of duties. It is subject to periodic review with the post holder
Our Vision is to achieve ‘Outstanding Hospice Care, enabling our local communities to live well and die well’
Our Values (Guiding Beliefs) are:
PATIENT CENTRED, WE ‘GO THE EXTRA MILE’ - Every life matters and every moment matters - patients and their families and friends are at the centre of everything we do.
VALUE & SUPPORT OUR PEOPLE – All of our people are important and highly valued, and we support and develop them to be at their best.
OPENNESS & HONESTY, CREATING A SAFE ENVIRONMENT - We provide a safe environment in which feelings may be openly expressed and acknowledged with sensitivity and honesty.
COLLABORATION - We provide a unique and special range of services, in collaboration with our partners in the End of Life Together Alliance.
EFFICIENCY, CARING, PROFESSIONAL - We provide good stewardship of our resources and operate in a professional, caring, and efficient way.
Outstanding Hospice Care, enabling our local communities to live well and die well
The client requests no contact from agencies or media sales.
For over two decades, Social Investment Business has provided finance and support to charities and social enterprises. We empower these organisations to do what they do best - serve the communities they operate within.
Our values are: People First, Curious, Bold, Collaborative, Accountable
For further information on what we do, our values and our generous benefits please visit our website.
Our research has highlighted the lag faced by the community sector in its transition to net zero – no longer burning fossil fuels – compared to the domestic housing sector. To respond to this challenge SIB is launching a Heat Development Company, which will work closely with community initiatives seeking to decarbonise their heating – moving from boilers that burn gas or oil – and engage with their communities to support them through the net zero transition. This role will be integral to the success of this new initiative, working closely with our customers and wider stakeholders to make the community case for electrification and away from gas. Please see page 5 for further information.
About the Role
Reporting to the Deputy CEO this is an exciting role supporting one of the UK’s leading social investors in our pioneering work on heat decarbonisation.
We are looking for someone who is passionate about the work we do, is organised and has excellent attention to detail. Someone who is flexible with a “can do” attitude and who has a desire to get involved within a fast-paced team. If that is you and you can also bring in new ideas and are keen to get involved with the wider team projects as well as collaborate across the organisation then this could be a really exciting opportunity be a part of our values led organisation. For further information please refer to the background information available below.
Key responsibilities
1. To co-create and implement an effective community engagement strategy for the new Heat Development Company involving the three existing grantees on the programme, in particular giving consideration to the ways in which the Heat DevCo’s new investees can best work with local residents to make the case for electrification. To be the first point of contact for the pioneer grantees, and for the programme’s first set of development sites, ensuring that excellent communications are designed and implemented, and that questions and concerns are answered in a timely and informed way.
2. To manage any community consultants engaged as part of the programme, or working with project management partners.
3.To coordinate regular stakeholder engagement with key interest groups: grantees & investees and their communities, the social sector, and the decentralised energy sector. To be creative in developing these contacts, and to consider new and innovative ways of carrying out outreach and ongoing engagement reflecting the differential impact of analogue and digital methods of engagement, their reach into communities, and their replicability and cost.
4. To lead on qualitative research on decarbonisation and electrification for the Heat DevCo, in particular to support the Deputy CEO and research and data team in exploring the potential of heat as a common pool resource.
5. To work closely with the policy and communications team to ensure that stakeholder engagement reflects SIB’s policy priorities on decarbonisation and electrification, and that feedback from stakeholders is reflected in policy and communication outputs. To support the policy and communications team in its development of new policy and communication assets, and to work with the data team to incorporate the best evidence into outputs across SIB’s platforms. To work with external groups on the best approach to public information campaigns on electrification, and to ensure that SIB has a voice in wider efforts to encourage electrification in the UK.
6. To develop a calendar of useful events in heating decarbonisation and electrification, to attend relevant events or conferences and to ensure that the senior team prioritise the best set of opportunities to raise SIB’s profile and progress leads and partnerships. Through attendance to present the Heat Development Company, answering questions and reporting key feedback, ensuring that internal development work effectively reflects a wide set of views and experiences. To be an accessible and responsive contact point for SIB’s work on heat decarbonisation, taking a creative and inclusive approach to outreach and information sharing.
7. To support the coordination and project management of business development in community energy, heating and cooling, social investment fundraising and capacity building, supporting Business Development colleagues with relevant case studies, customer viewpoints and grassroots experience.
8. To provide regular and timely updates on the development of opportunities in heat decarbonisation and electrification to the senior team. These updates should both support effective information sharing across the organisation, and, in particular, reflect the grassroots and community perspective. This should enable SIB to make the best use of its resources and pursue its strategic priorities in an inclusive and accessible way.
9. To contribute to high quality bid responses for invitations to tender from funders, investors and other key client groups in heating, community energy, decarbonisation and electrification, to ensure that these are well-written and represent stakeholder and grassroots viewpoints.
10. To coordinate and contribute to a clear strategy and objectives for decarbonisation and electrification at SIB.
11. To adopt our continuous improvement and learning ethos.
12. To support and embed equality, diversity and inclusion into day-to-day behaviours and activities within your role as well as contributing more widely across SIB’s commitment to E, D & I.
13. To support and contribute to the implementation and delivery of SIB’s strategy.
14. In agreement with manager to undertake other tasks and work on cross team projects that support the objectives of SIB as required.
15. To work within the organisation's values, principles, and processes to achieve operational excellence.
Core competencies
- A good understanding of net zero and decarbonisation. A background or experience in working in this area is helpful but not essential.
- Excellent relationship management skills both with internal and external stakeholders.
- Demonstrable experience of working with a wide range of different interest groups including communities and grassroots organisations.
- Effective time management.
- Self-motivated, with high energy and an engaging level of enthusiasm.
- Excellent customer service skills.
- Strong negotiation and influencing skills.
- Excellent Microsoft Office Skills, including Word, Excel and Powerpoint.
- Flexible and adaptable as a team player.
- Excellent attention to detail.
- Excellent written and verbal communication skills
- Commitment to equality, diversity & inclusion
Desirable competencies
- Understanding of the social investment or grant-making market in the UK
- Understanding of community energy schemes
We believe in the power of the social economy to build a more equal society.
This new role at Factory International is central to embedding the organisation into our new home - Aviva Studios. Over the past three years Factory International has grown into a large complex organisation, now responsible for a major new cultural venue delivering a ground-breaking year-round programme. We are seeking an exceptional operational leader, with a commitment to rigour and excellence, with passion and determination, to help us build the success of this exceptional destination in the heart of Manchester. The Operations Director is the key point of contact for all teams and departments in assessing the practicalities, operational logistics and risk implications of events and activities taking place within Aviva Studios and in the public realm.
The Operations Director will lead on management of operational risk across the organisation including H&S, Emergency Planning, Disaster Recovery and Fire Safety. They are the driving strategic force behind the Visitor Welcome shaping the Visitor Experience Strategy, overseeing the Visitor Welcome Team and contract management of our external security partner.
The Operations Director will ensure that efficient operational systems and controls are in place to manage Factory International @ Aviva Studios’ Day to day activities, ensuring also that the company’s operation and it’s building is safe, compliant and can help deliver the objectives of the business and the welcome we extend to all our visitors.
Through management of the Facilities Team, they will be accountable for planned preventative maintenance programme, reactive maintenance and act as senior contract liaison with the third-party Facilities Management partner (CBRE).
The Operations Director will work closely with creative, design and event teams to oversee the uniquely dynamic social spaces at Aviva Studios, reflecting the changing seasons and needs of different events and productions, while considering the commercial requirements of the site and working proactively with the Commercial Teams to drive revenue across the venue.
RESPONSIBILITIES
Venue Operations
Accountable for all aspects of Aviva Studio operations – inputting into strategic planning and programming schedule, guiding the organisation on legislative and regulatory compliance, and ensuring standard operating procedures and manuals are regularly updated and relevant licences and consents are in place.
Oversight of the reactive and preventative maintenance strategies and ensure that the venue is presented to the highest standard for the public, artists and those working there.
Event & Programme Delivery
Bring high level expertise and insight to the scoping and planning of the varied events that make up Factory International’s programme. Lead on compliance, risk mitigation, safety and operational best practice to support delivery of the in-venue and Festival programmes.
Support delivery of commercial initiatives through close engagement and operational planning with the Commercial Teams and the Food & Beverage partner.
Visitor Experience
Drive the design and ongoing development of the Visitor Experience Strategy. Leading the Welcome teams to deliver a generous, warm and inclusive welcome.
Accountable for the presentation and ‘look and feel’ of our venue and public realm at Aviva Studios, collaborating with colleagues to strengthen the commercial performance and overall destination appeal of the venue and site.
Maintain the safety and security of visitors, through the management of risk, overview of security strategy and through close work with the Head of Welcome on staff and volunteer training programmes.
Emergency Planning
Accountable for the ongoing development of major incident, business continuity and emergency plans, including disaster recovery, Fire Safety and counter terrorism. Ensuring end to end processes are compliant, fully trained in and communicated to all staff.
Work closely with the Director of Audiences to refine the Crisis Communications plans ensuring consistency and alignment across a range of incident scenarios.
Security
Accountable for the delivery of the security strategy and to actively manage the outsourced security contract. Lead on procurement for renewal or additional third-party security services.
Health & Safety
Responsible for building out the Health & Safety policy and organisational delivery plan including accident reporting and investigation processes and first aid provision.
As Chair of the H&S Steering Group, ensure that all plans and policy are communicated and trained to all staff and stakeholders. Maintain compliance through regular reviews.
Keep up to date with any changes in Health & Safety legislation and provide reports to the Executive Director in order that the Board and CEO can exercise their full oversight responsibilities.
Insurance, Risk & Contract Procurement
Identify risk and manage mitigation for Aviva Studio operations including managing the organisation’s insurance broker relationship and ensuring adequate up to date cover.
Lead renewal negotiations or retendering process for key service partners e.g. cleaning, security and facilities management contracts, ensuring favourable commercial terms and alignment with Factory International values.
Support the Executive Director and CFO in refining the Company Risk register, contributing to quarterly updates shared with the Executive Leadership and Board of Trustees.
Stakeholder Relations
Strengthen key external stakeholder relationships ensuring FI is positively represented at all relevant meetings, including: Manchester City Council, blue light agencies, St John’s Estate and local business and resident forums.
PERSON SPECIFICATION
ESSENTIAL - Experience & Skills
- Comprehensive experience in managing venue or site-based operations with proven ability to work at a senior level within a complex organisation, to lead, inspire, and motivate a diverse team within a fast-paced operational setting
- Ability to drive forward our unique visitor experience, ensuring a welcoming, inclusive and safe environment and delivering consistent quality and accessibility for all
- Experience in developing and implementing emergency planning, major incident and business continuity strategies informed by practical experience of security strategies, crowd management, counter terrorism preparedness and fire safety
- Knowledge of licencing compliance and Health & Safety legislation, including NEBOSH or equivalent qualification/practical experience level
- Experience of supporting the scoping planning and delivery of large-scale events
- Track record of successfully procuring and managing third party service contracts
- Strong budget management and record of thinking innovatively in balancing cost control with quality and high performance
- Confidence in written and verbal communication, underpinned by excellent IT and organisational skills
- Willingness to work irregular hours, including weekends and evenings when required
- Commitment to championing representation and inclusion at every level of the organisation with a proven ability to work with people from a wide range of backgrounds
- Willing to get take relevant statutory checks eg DBS (Factory International can support with processing and payment)
Attributes
- Great interpersonal and diplomatic skills for working closely with departments and teams with competing priorities and focus
- Confidence to represent Factory International with the public and with external partners communicating an understanding and enthusiasm for the vision and values of the organisation
- Appetite for creative problem solving and generating solutions
- Highly organised with ability to work at pace with close attention to detail and quality
Desirable Experience
- Background in cultural, creative, events or leisure venues
- Knowledge of sustainability practices and innovative operational strategies
- Track record in contributing to strong commercial results
- Familiarity with capital planning, planned and reactive maintenance strategies
- Experience of working with venue scheduling software and BMS systems
- DPS/Personal Licence holder
- Formal qualifications or training in: Crowd Management, Experience Design, Project Management, Emergency Planning
The client requests no contact from agencies or media sales.
Battersea's Launchpad Programme team has been established at Battersea to deliver our huge exciting and transformational Data Strategy, streamlining the way we receive, manage and work with data right across Battersea. Our new approach will enable smoother animal, customer and supporter journeys and will help us to embed a truly data and insight-driven approach at Battersea.
Supporting the Senior Analysis Officer and the Reporting & Data Quality Officer, this new role will help us to provide and maintain comprehensive reporting and analytics for both the Income Generation and Operations teams at Battersea. By joining our team, the successful candidate will play a key part in enhancing our data capabilities and supporting our mission to be there for every dog and cat.
To be successful in this role, you will have experience of working with data visualisation tools, excellent numerical and analytical skills, the ability to communicate complex data, analysis, or technical information, and experience of writing queries to extract and manipulate data using (e.g.) SQL, Power Query, etc.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 6th February 2025
Interview date(s): TBC
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.
![Battersea Dogs & Cats Home logo](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/he8pi3nbudk_2024_07_04_02_16_56_pm.jpg)
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The client requests no contact from agencies or media sales.
Help build powerful and sustainable communities of peer support groups for kinship carers.
About the role:
Funded by the Department for Education, the National Peer Support Service is a game-changing service that creates a sustainable and life-changing legacy. It builds on Kinship’s 10 years of experience in developing peer support groups and two years of delivering a national service that has set up 145 new groups.
This role is community-based and focuses on engaging kinship carers, bringing them together to form Peer Support Groups, and supporting them to achieve independence at which point they will receive ongoing support from our national Hub. You will be home-based with frequent travel across the London Boroughs and the South East of England, but initially predominantly working in and around Greater London. Note - some work outside this area may be required.
You will do this by working with local authorities, schools, other charities and community groups. Arranging information events such as coffee mornings to engage kinship carers.
You’ll create a welcoming, inclusive, and supportive community for kinship carers, building belonging, resilience, and empowerment.
Who we are looking for:
We are seeking a person located in or close to Greater London, and willing to travel across the South East of England who possesses the drive, passion, and skills to:
- Establish new Peer Support Groups across a diverse range of communities
- Supervise a small team of Peer Support Development Officers
- Demonstrate the energy and enthusiasm required to inspire yourself and your team to achieve key targets and objectives
- Work collaboratively within the Peer Support and Community Team, as well as throughout the broader organisation, to ensure the delivery of safe and effective support services for the kinship community
- Maintain current Peer Support Groups, taking the lead from the national Hub
- Maintain accurate records that are used to populate reports, identify learning and share key insights across Kinship that allow the organisation to continuously improve our services and products
In the role of Senior Peer Support Officer, you will be instrumental in ensuring the delivery of a high-quality, consistent, and sustainable peer support service that has a significant impact on the lives of kinship carers.
You should have experience in developing and maintaining meaningful relationships with various community-based stakeholders such as local authorities, health services, schools, charities, and kinship carers. You will need to understand the key success factors involved in establishing and developing new in-person groups in areas of high need, as well as how to support existing groups in their journey toward sustainability.
As a practical thinker, you will work creatively to identify stakeholders and assets in areas of high need. You will build local connections and bring together kinship carers across the region, empowering them to build resilient and robust peer support communities.
You will be confident in building relationships that generate referrals from external stakeholders and in contacting kinship carers directly to secure engagement with local coffee mornings, community, and training events that will help kick-start a thriving peer support group.
As you establish new groups, you will provide training to help them lead their groups effectively, and develop a healthy group culture, resilience, and skills to function independently while offering reassurance and support to empower them.
You will be an inspirational and energetic team leader with experience in providing day-to-day line management and operational support for a small team.
We are ideally looking for candidates based in or around Greater London and willing to work initially across the London Boroughs and into the South East of England. This role may involve work to establish groups on the periphery of this area that currently have no dedicated Development staff.
An essential requirement of the role is to be a driver with access to a vehicle for work purposes.
Key responsibilities:
Service delivery:
- In person (face-to-face) strategic outreach into local and regional communities including setting up and attending local engagement events
- Work creatively to set up and develop new sustainable in peer support groups, attending up to six sessions in person (if needed) before transition to self-sufficiency. Existing groups that are at risk, closed or need support will need replacing or rejuvenating to maintain DfE service level agreements across the team, in addition to the development of new groups
- Recruit and retain support group leaders to develop their peer support groups
- Deliver training to support group leaders (group roles and responsibilities, safeguarding, setting up, running, and promoting a group)
- Develop strong boundaries and positive relationships with support group leaders – building resilience, empowerment, and community
- Support established groups in your area to access support group leader networks and training (this includes visiting groups in person) to build a peer community
- Help develop and deliver a service blueprint for sustainable peer support groups, thinking strategically about how to develop groups
- You'll collaborate closely with the ‘Hub’ team to provide a joined-up and positive user experience for kinship carers. This collaborative approach is key to our success and ensures that kinship carers receive the best possible support
- Manage special interest groups and regional online groups as required, transitioning to ‘Hub’ team for sustainability and work with partners
Service quality, development and data management:
- Accurately record all recruitment, contact information and volunteer case management in Salesforce in line with service framework and data protection requirements
- Ensure accurate data entry in Salesforce to support service performance, evaluation and learning
- Provide regular reports to ensure targets and SLA are met for the service.
- Support continuous development and improvement of the service (new systems and processes) as required
Management and supervision:
- Inspire, motivate and be responsible for day-to-day line management and supervising up to 4 staff members
- Oversee tactical development of new sustainable groups in your area and your team
- Help set clear objectives to achieve targets and outcomes
- Actively encourage personal development and learning
- Increase efficiencies and impact across the team
- Ensure good team induction processes and systems are in place
- Role model Kinship values
Team culture:
- Act in the best interest of Kinship and the families we support. Maintain and contribute up-to-date understanding of kinship care
- Deliver effective administration with attention to detail and keeping to deadlines
- You'll identify and contribute to appropriate case studies to demonstrate the impact of Kinship services and contribute to policy and campaign work. Your work will directly contribute to our advocacy efforts and help us drive positive change for kinship carers
- Actively contribute to delivering and evidencing a high-performing service
- Take responsibility for your ongoing continued professional development
- Work in line with the Kinship values
How to apply and tips for your application:
- Please send us a cover letter and a CV.
- Make sure you’ve read the job description and the essential requirements – make sure your answer reflects those points in the requirements very clearly.
- Really tell us why you want to work for Kinship. We’re interested in working with people who share our values. You can read about our values in the job pack available for download below.
- Keep your response clear – use bullets points and short paragraphs if that helps. It will help the recruitment team to really focus on your answer.
- Don’t go over 2 page on your covering letter.
- As part of the interview process, we will send you some of the questions in advance.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.
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