Development Operations Coordinator Jobs in Leeds, West Yorkshire
Location: Remote - Multiple locations
Gloucestershire · Wiltshire · Dorset · Somerset · Cornwall · Devon · BristolHome based in the South West
About the role
Our passionate Regional Casework Coordinators are SSAFA’s front line of support for members of the armed forces community in need. They are the first point of contact for all beneficiaries into the Regional Office, assessing needs and allocating the case to one of our volunteer caseworkers.
You will sometimes handle complex problems from individuals who may be distressed, identifying the presenting and potential underlying needs to determine the best way to support the beneficiary. You will have ownership of cases from beginning to end, coordinating the casework process in a timely manner and ensure that the beneficiary journey is at the centre of the Service. You will have the opportunity to shape processes and procedures within the office which will lead to improvements in the service offered to clients.
To help you establish yourself in this new post you will receive excellent training and induction to SSAFA.
Whilst the post is homebased, to be eligible for this role you are required to live in the South West region in Cornwall, Devon, Dorset, Wiltshire, Gloucestershire or Somerset. There will be occasional travel around the South West Region, and you will be required to travel for quarterly face to face team meetings.
About the team
The team work remotely and pride themselves in maintaining a close working bond which ensures the smooth operation of the office. You will work closely with volunteers from the eight SSAFA branches in the South West, supporting them to administer casework for SSAFA beneficiaries. The successful candidate will work as part of a larger team of 10, which includes two Regional Casework Managers and a Regional Operations Manager.
About you
To carry out this role successfully you will have a track record of providing welfare advice in key areas such as housing benefits, debt, disability, mobility or immigration issues. You will have knowledge of safeguarding and GDPR and experience in dealing with sensitive information and people in vulnerable situations. You will be able to provide excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.
It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families and if you have experience of recruiting and supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across the South West would be valuable
About SSAFA
SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
Closing date: Midnight on 09 October 2024. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.
Interviews: 18 and 21 October 2024
As part of the selection process, you will be required to complete an IT assessment.
Anticipated start date and induction: 02 December 2024
Vision
We are committed to building a society which enables people who draw on social care to live fulfilling lives.
The role:
A great opportunity for you to join our small friendly team and make a real difference to people’s lives by:
· Playing a pivotal role in providing operational and strategic leadership in the financial management of SCIE
· Leading the Finance Team on all aspects of SCIE’s day-to-day financial operations to ensure financial health, long-term sustainability and compliance with polices, charity legislation and other relevant financial standards
· Leading on the process of preparing and setting budgets, financial forecasting and reporting, liaising closely with the Director of Finance and Corporate Resources and budget holders as appropriate
· Lead on the timely preparation and production of the monthly management accounts, ensuring income and expenditure is recognised accurately with appropriate, supporting audit documentation in place
· Lead on the critical undertaking of required financial due diligence approval checks against the raising of our client sales invoices, monthly payroll submissions, fortnightly BACS runs, cash flow management and bank reconciliations
· Leading on SCIE’s annual external audit, including the preparation of our statutory accounts, ensuring compliance with all relevant charity legislation, regulations and financial reporting standards
What we are looking for:
· Achievement of a recognised, fully qualified professional Accountancy qualification (for example, ACA, ACCA, CIMA or equivalent)
· A dynamic and experienced individual, with proven experience in a senior financial management role, ideally within the charity sector
· Proficient in preparing, analysing and presenting financial statements (income statement, balance sheet and cashflow statement).
· Excellent communication and interpersonal skills, including the ability to explain financial processes to non-financial staff.
· Strategic thinker with a proactive approach to problem-solving and decision-making
· Proven IT skills, including a high-level proficiency in Microsoft Office packages, with a strong knowledge of Excel’s functions and formulas
· Proficient in financial management software and tools
What we offer in return.
We offer excellent staff benefits including a competitive salary and homeworking allowance. We provide an employer pension contribution above the statutory minimum, an award-winning employee assistance programme, and an attractive holiday package which rises with length of service.
If you would like to access the application form in a different format or if would like any assistance that might help improve your experience while completing the application, please contact us.
The client requests no contact from agencies or media sales.
Location: Remote - Multiple locations
West Sussex, UK · East Sussex, UK · Surrey, UK · Oxfordshire, UK · Kent, UK · Jersey · Isle of Wight, UK · Hampshire, UK · Guernsey · Buckinghamshire, UK · West Berkshire, UK
About the role
Our passionate Regional Casework Coordinators are SSAFA’s front line of support for members of the armed forces community in need. They are the first point of contact for all beneficiaries into the Regional Office, assessing needs and allocating the case to one of our volunteer caseworkers.
You will sometimes handle complex problems from individuals who may be distressed, identifying the presenting and potential underlying needs to determine the best way to support the beneficiary. You will have ownership of cases from beginning to end, coordinating the casework process in a timely manner and ensure that the beneficiary journey is at the centre of the Service. You will have the opportunity to shape processes and procedures within the office which will lead to improvements in the service offered to clients.
To help you establish yourself in this new post you will receive excellent training and induction to SSAFA.
Whilst the post is homebased, to be eligible for this role you are required to live in the South East region, which includes: Berkshire, Buckinghamshire, Guernsey, Hampshire, Isle of Wight, Jersey, Kent, Oxfordshire, Surrey, Sussex.
There will be occasional travel around the South East Region and you may be required to travel at short notice for face to face meetings.
About the team
The team work remotely and pride themselves in maintaining a close working bond which ensures the smooth operation of the office. You will work closely with volunteers from the ten SSAFA branches in the South East, supporting them to administer casework for SSAFA beneficiaries. The wider support team includes a Casework Manager and a Regional Operations Support Manager.
About you
To carry out this role successfully you will have a track record of providing welfare advice in key areas such as, housing benefits, debt, disability, mobility or immigration issues. You will have knowledge of safeguarding and GDPR and experience in dealing with sensitive information and people in vulnerable situations. You will be able to provide excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.
It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families and if you have experience of recruiting and supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across the South East Region would be valuable.
About SSAFA
SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
Closing date: Midnight on 07 October 2024 . SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications. As part of the selection process, you will be required to complete a verbal reasoning test and an IT assessment.
Do you enjoy project coordination, collaborative work and building partnerships? Do you want to support families and help ensure that every child in London gets the best start in life? Join Home-Start London as Operations Coordinator!
Location: Home-based, with regular travel in London
Salary: £33,800 FTE pro-rata
Type: 6 months fixed term contract, with potential for extension
Hours: P/T 14-21 hours per week, hours can be worked flexibly
About Home-Start
Home-Start is here to ensure that no parent or carer with young children feels alone. Through volunteer-led home visiting support, we provide emotional and practical support to parents and carers with young children facing challenges such as isolation, mental health difficulties and poverty. With our support, families avoid crisis point and children thrive.
Home-Start London is an independent charity that connects and strengthens the 16 local Home-Starts in the capital so that together we can reach more families. Collectively, our network supported over 6,500 families including 9,500 children last year.
About the role
Working closely with the Director and Home-Start staff, volunteers and partners across the capital, you will play a vital role in ensuring the successful delivery of our joint projects and activities from our peer learning groups and network events to our growing portfolio of funded partnerships.
What you'll be working on:
- You’ll take the lead on coordinating our peer learning groups, joint research and volunteer recruitment campaigns
- You’ll support the Director to secure and manage funding partnerships, including monitoring plans and budgets
- You’ll oversee development and monitoring of Home-Start London’s annual operational plan
- You’ll regularly engage with local Home-Starts and partners, ensuring they are shaping our work
- You’ll oversee logistics for network events
- You’ll provide administrative support, from raising invoices to organising/chairing network meetings
- You’ll create content for our website and social media to help promote our work
- You’ll manage office volunteers, ensuring they are happy, effective and well supported
About you
To thrive in this role, you will be highly organised with excellent multi-tasking skills and previous experience of project coordination and/or operational administration. You will be a great relationship builder, able to support people to work together effectively while ensuring agreed targets are met. As much as you enjoy collaborative work, you will also be happy working independently under your own initiative.
This job is for you if you:
- have experience of successfully coordinating projects involving multiple partners
- have experience providing office administrative support and organising events
- have strong written and verbal communication skills
- are able to develop and monitor work plans and budgets
- are able to take initiative and work independently
- are confident in building and maintaining positive working relationships
- are confident in use of MS Office, including Excel
- are flexible and able to manage changing priorities and deadlines
- have a commitment to and an understanding of safeguarding, equal opportunities and maintaining confidentiality
Inclusion matters
Home-Start London is committed to equality of opportunity and diversity. We encourage applications from all parts of the community irrespective of gender, race, colour, age, sexual orientation or disability. Appointments will be based on merit, following an open and fair selection process.
Don't meet every single requirement? Who does! If you're excited about this role but your experience doesn't align perfectly, we'd love you to apply anyway. If you’d like to, then give us a call for a confidential conversation about the role. If this isn’t the right one, we may have other opportunities that could be.
How to apply
See job pack for full details. To apply for this role, please click the "quick apply" button below. You will be asked to provide a CV and cover letter (no more than two pages).
Closing date for applications is 9am on 8th October.
Interviews will be held w/c 14th October.
The client requests no contact from agencies or media sales.
Prospectus is delighted to be working with an international charity in their search for a Corporate Resources Coordinator who will provide pro-active, generalist and comprehensive operational, governance and HR administrative support to all staff.
This is a part-time (21 hours per week) role, on a 9-month FTC, offered remotely.
Reporting to the Senior International Finance and Operations Manager, the Corporate Resources Coordinator will support in all operations (including facilities, compliance and IT). The postholder will help source IT equipment, overseeing the smooth running of the Google platform, ensuring compliance. The successful candidate work as work to support both the HR and Governance administration, such as managing meeting timetabling and assisting with staff communication activities.
To be successful, you will have worked within a varied administrative role, with operational and IT responsibilities. You will have experience in working with external suppliers, with knowledge of administration systems, with Google Apps experience desirable. You will able to prioritise your workload and manage multiple tasks simultaneously, with effective communication skills.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
The hiring managers are reviewing applications on a rolling basis, please initially submit a CV to learn more, and ensure you don’t miss out.
Join us!
Contact is a national charity for families with disabled children. We provide information, advice and support, and bring families together so they can support each other. We campaign to improve their circumstances, and for their right to be included and equal in society.
Your role
The business development team aims to expand Contact’s reach to parent carers and practitioners by exploring opportunities for new projects, partnerships, commissions and paid for content including webinars, workshops and training. We also work with forums to offer support on areas not covered by their grant. We expand our reach and support offer alongside of funded programmes. We aim to increase organisational sustainability by generating income and contributing to core organisational costs.
The Business Development Co-ordinator reports to the Business Development Operations Manager and is the linchpin for our business development programmes. You will be responsible for setting up events online and face to face, contacting trainers, taking bookings and supporting with promotion; making sure the support and content made available to families is kept up to date. The role also involves updating our CRM database, making sure invoices are raised and paid and collating information for reports from the database or Excel.
What we’re looking for
We are looking for someone who has excellent IT and digital skills, ideally with experience of online event systems such as Eventbrite and Zoom, a good knowledge of Excel and experience using a CRM database. You’ll need to be highly organised with excellent written and verbal communication skills, a friendly, confident phone manner and a good knowledge of the issues and concerns families with disabled children face.
How to apply
Please return a completed application form along with an equal opportunities monitoring form (downloadable as part of the job pack) by the date stated below.
Important dates
Closing date: Sunday 6 October at 23:59
Interview date: week commencing 14 October 2024
Are you an organised and proactive professional with a knack for operational, governance, and HR administration? Are you used to supporting global teams and different cultures? Do you enjoy working both independently and as part of a team?
Work setting: Remote
Salary: FTE £26,705 and £27,705 per annum
Contract: 9-month FTC
Hours: Part-time (21 hours per week)
Location: London
TPP are recruiting a Corporate Resources Coordinator on behalf of our client, a civil society organisation focused on supporting children and their families.
The Role:
As the Corporate Resources Coordinator, you will provide comprehensive support across various functions, including global operations, governance, and HR administration. Your responsibilities will span managing IT equipment, ensuring compliance with operational policies, supporting committee and board meetings, and providing HR administration support. Key to this role is building strong relationships, being responsive, and communicating effectively.
Main responsibilities:
- Support the Senior International Finance and Operations Manager in global operations and facilities planning.
- Ensure compliance with operations policies, providing training and support as needed.
- Manage relationships with global facilities service providers and oversee virtual office operations.
- Maintain and archive corporate documentation and financial records.
- Assist in maintaining insurance provisions, including managing renewals and claims.
- Support health and safety standards, proposing policy improvements and ensuring staff compliance.
- Manage contracts with outsourced IT support providers and oversee IT equipment sourcing and setup.
- Oversee the Google platform, ensuring efficiency and security.
- Deliver IT inductions for new starters and manage the IT leaver process.
- Act as the first point of contact for all IT matters, including cyber security concerns.
- Coordinate board and committee meetings and assist with general meeting preparation.
- Maintain company registers and communicate with trustees.
- Assist with employee engagement activities, staff communication, and Learning and Development administration.
- Support safeguarding compliance by tracking and processing necessary documents and checks.
- Process all operations-related invoices and provide input for financial and operational planning.
- Build and maintain relationships across all teams.
- Establish efficient administration systems and undertake additional duties to support the Secretariat.
Essential requirements:
- Experience in varied administrative roles, managing multiple tasks simultaneously.
- Strong administrative and office experience, including systems administration with Google Apps.
- Effective communication skills across all organisational levels and experience in multicultural settings.
- Excellent communication skills at all levels.
- High standard of numeracy and analytical skills.
- Attention to detail and ability to maintain accuracy under pressure.
- Strong intercultural competence and ability to build relationships across borders.
- Flexible, adaptable, and capable of working outside typical hours across time zones.
If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today!
TPP are always keen to speak with candidates looking to work in the sector so if this role isn't quite right for you, please do check out our website and pop your CV over to us!
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Are you ready to lead and develop this pioneering new project in partnership with the Office of Sussex Police & Crime Commissioner (OSPCC). Do you thrive on building trust and engagement with young people, school communities and families?
As the Breck Foundation's new Project Coordinator (Pan Sussex), with the support of the CEO, you will lead the initial project set up, the recruitment of schools and young people, followed by all training and coordination of the delivery.
The post holder will need to reside in Sussex and be required to work from home permanently but willing and able to travel regularly to various locations across East and West Sussex. Occasional travel farther afield as necessary to fulfil the requirements of the role, to deliver aspects of the programme and to engage with other stakeholders and colleagues.
Breck Foundation
Breck Foundation is a unique and dynamic organisation that makes a real difference. The charity was founded in 2014 in memory of Breck Bednar, a 14-year-old boy who was groomed and murdered by someone he met online. We inform, educate and campaign to help young people and the wider UK public reclaim the internet from those who seek to harm others through it. Our educational programmes reach thousands of students, parents and safeguarding professionals each year.
The Project
Over the last few years, the Breck Foundation worked closely with Volunteer Police Cadet Units in Surrey and Tower Hamlets to train cadets as ‘Breck Ambassadors’, equipping them with the training needed to talk in schools to their peers about staying safe online and the key signs of grooming.
We are proud to take this successful project further having secured funding with the Office of Sussex Police & Crime Commissioner (OSPCC) to recruit and train up to 30 ‘Youth Ambassadors’ (for online safety) in schools across Sussex. The Youth Ambassadors will learn how to tell Breck’s story and empower young people with the tools they need to stay safe online. Working closely with schools to enable the students to become Online Safety Ambassadors for their school community, advocate for their peers and to be a voice of expertise and counsel. You will work with schools and community groups to generate impact through Breck’s story (on online grooming) and other important topics related to children’s online safety.
This flagship project for the OSPCC will launch in April 2025 (Coordinator starts in January 2025) and run for at least 12 months, with potential funding up to three years. We hope it will set a precedent for others to follow our lead and develop similar programmes for young people across the UK.
To Apply:
Please attach your CV and personal statement, providing clear examples of how you meet the essential requirements of the job description - his is the section you will be scored.
Closing date: Monday 7th October at 5:30pm
Interview date: From Tuesday 15th October
The client requests no contact from agencies or media sales.
About the role
Our passionate Regional Casework Coordinators are SSAFA’s front line of support for members of the armed forces community in need. They are the first point of contact for all beneficiaries into the Regional Office, assessing needs and allocating the case to one of our volunteer caseworkers.
You will sometimes handle complex problems from individuals who may be distressed, identifying the presenting and potential underlying needs to determine the best way to support the beneficiary. You will have ownership of cases from beginning to end, coordinating the casework process in a timely manner and ensure that the beneficiary journey is at the centre of the Service. You will have the opportunity to shape processes and procedures within the office which will lead to improvements in the service offered to clients.
To help you establish yourself in this new post you will receive excellent training and induction to SSAFA.
Whilst the post is homebased, to be eligible for this role you are required to live in the Greater London areat. There will be occasional travel around the Greater London region, and you will be required to travel for quarterly face to face team meetings.
About the team
The team work remotely and pride themselves in maintaining a close working bond which ensures the smooth operation of the office. You will work closely with volunteers from the eight SSAFA branches in the South West, supporting them to administer casework for SSAFA beneficiaries. The successful candidate will work as part of a larger team of 10, which includes two Regional Casework Managers and a Regional Operations Manager.
About you
To carry out this role successfully you will have a track record of providing welfare advice in key areas such as housing benefits, debt, disability, mobility or immigration issues. You will have knowledge of safeguarding and GDPR and experience in dealing with sensitive information and people in vulnerable situations. You will be able to provide excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.
It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families and if you have experience of recruiting and supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across the London area would be valuable
About SSAFA
SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
Closing date: Midnight on Tuesday 27 September 2024. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.
Interviews: 8 and 9 October 2024
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to be part of our Programmes and Advocacy team, supporting our exciting global strategy to make Leprosy and Lymphatic Filariasis diseases of little consequence? If your answer is yes, then we want to hear from you. We are looking for a Programmes Officer to join our team. You will have the following knowledge and experience:
- Bachelor’s degree in Public Health, Social Sciences, International Development, or related field or equivalent experience.
- Experience in project coordination, preferably in the health; humanitarian or in the international development sector.
- Ability to plan, execute, monitor, and evaluate projects effectively.
- Experience in coordinating multiple tasks and managing timelines effectively.
- Experience in data collection, analysis, and reporting is an advantage.
- Experience with statistical analysis software or GIS mapping tools.
The purpose of the role is to provide essential support to a small, dedicated team within the UK Programmes and Advocacy team, facilitating the effective planning, implementation, and monitoring of projects aimed at addressing leprosy and LF. Working closely with the Senior Programme Manager, MEAL Manager, Advocacy Manager, and Research and Technical Advisor, the Programmes Officer will ensure seamless coordination of activities, enhance data-driven decision-making processes, and contribute to impactful advocacy and research initiatives.
It is an exciting time to be coming joining Lepra. We have just completed developing our new multi-year global strategy to take us through to 2030, and to guide our work into the future; and we are using our Centenary year in 2024 as a springboard to launch us into our new strategic period.
As well as the above knowledge and experience you will also have the following skills:
- Strong organisational skills and attention to detail.
- Excellent administrative skills, specifically Excel and significant experience in MS Office packages.
- Excellent written and verbal communication skills.
- Ability to work collaboratively in a small team and across departments.
- Ability to work independently, be flexible and prioritise workload.
- Ability to handle multiple projects simultaneously and meet deadlines.
- Ability to travel within the UK and overseas.
- The right to work in the UK.
The salary for this position is £26,999 (FTE) – Lead Level. We have fully embraced flexible working and the role can be either fully remote, hybrid or fully based at our Colchester offices. We offer a lot of flexibility in working practices and there is free reserved parking available. We also offer
26 days annual leave plus public holidays (pro-rated), pension, and support from an in-house well-being team.
Please refer to the full job description for further details on the role.
Please check your email inbox and spam/junk mail folder for any email correspondence for this vacancy.
If you require any reasonable considerations such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments.
ABOUT GLAN
The Global Legal Action Network (GLAN) works with affected communities to pursue innovative legal actions across borders to challenge states and other powerful actors involved in human rights violations and systemic injustice. Our actions address the most pressing instances of human rights concern and they fall within the following themes: War and occupation; accountability and supply chains; environmental and economic justice; and migration and border violence.
Since our establishment in 2016, we have developed legal strategies directly addressing human rights impacts in over 23 countries and territories. Our cases include the successful legal challenge against imports of cotton produced with forced labour in Xinjiang (East Turkistan) into the UK on behalf of World Uyghur Congress and the climate case against 32 European States before the Grand Chamber of the European Court of Human Rights, brought on behalf of six Portuguese youth-applicants.
More recently, we have supported the preeminent Palestinian human rights organisation Al Haq, to rapidly challenge UK weapons exports to Israel due to the risk of these arms being used in violations of international law.
ABOUT THE ROLE
As the Head of Strategic Communications at GLAN, you will spearhead the development and execution of a comprehensive communications strategy that amplifies GLAN's mission and impact on a global scale.
You will lead the strategic planning, implementation, and evaluation of all communications efforts to enhance the organisation's brand, increase public awareness, and support advocacy and fundraising initiatives.
A key part of your role will be to establish GLAN's voice and brand, ensuring it resonates with diverse audiences. You will lead on improving our website and communications style, producing high quality content and ensuring consistent and compelling messaging across all platforms.
By fostering strong relationships with key stakeholders, including the media, partners, and the affected communities we support you will play a crucial role in advancing GLAN's vision to challenge injustice through innovative legal strategies.
Reporting directly to the CEO you will form part of the Senior Leadership Team to drive organisational growth & development; looking beyond your immediate communications responsibilities.
This is an exciting time to join GLAN. We are seeking a Head of Strategic Communications to build an ambitious communications strategy focused on some of the biggest human rights and climate change issues of our time. At this point in time, the team is small with some budget to work with external freelancers, consultants or agencies. We are looking for someone to grow with GLAN; joining us with a communications team of two and developing your team in the years to come. You should recognise that in the short to medium term, the role will involve some hands-on responsibilities until such time that we can expand the team.
KEY RESPONSIBITIES
Communications Strategy
- Align cross-media communication strategies with thematic goals to maximise success across all initiatives. Develop campaign & advocacy communications which will influence change.
- Collaborate with project delivery teams across GLAN to ensure a consistent calendar of communications, highlighting all key areas of work.
- Lead and mentor a high-performing communications and advocacy team, currently including a Campaigns Coordinator.
- Create and manage the departmental budget in alignment with the overall communications strategy.
- Utilise data and insights to map and analyse audience behaviour, informing and optimising communication activities.
- Monitor and evaluate the success of campaigns, tracking performance against strategic KPIs.
GLAN brand
- Oversee the review and redesign of the organisation's website to enhance user experience and engagement.
- Champion and promote the use of GLAN's brand among colleagues, fostering a unified brand identity.
- Develop a strong brand presence and establish comprehensive brand guidelines that reflect GLAN’s core values, emphasising the voices of affected communities in all communications.
Senior Leadership Team (SLT)
- Serve as a key member of the senior management team, contributing to strategic decision-making and organisational planning.
- Represent the organisation externally at events, conferences, and meetings.
- Prepare communications updates and reports to the Board and relevant committees Work with SLT to improve impact measurement across GLAN.
- External stakeholders Be a Face of GLAN; building & cultivating tactical relationships and networks
- Develop a robust relationship management system to enhance engagement with key press contacts, partner organisations, related networks, and other critical stakeholders.
GENERAL RESPONSBILITIES
- Undergo ongoing training to stay updated with changes and new developments in the legal field.
- Always conduct yourself in an ethical and professional manner. Adhere to all company policies and procedures.
- Undertake any other reasonable task or duty as may be assigned by the Director, Chief Operations Officer, Senior Lawyers or Board of Trustees.
POSITIVE ACTION STATEMENT
We regret that GLAN’s workforce is currently not representative of society. We seek excellence in our team, and we are aware that in not attracting diversity, we are missing exceptional candidates. We are looking to expand on the range of experiences and perspectives of our colleagues, as we believe this will better serve the people we represent. We especially invite applications from those with knowledge of the language, culture, and political environment of countries in the Global Majority, particularly those in which we currently work.
BENEFITS
You are likely to join the Global Action Network because you are passionate about our work. But here are some other great reasons to work with us:
- Salary £50,000 - £55,000
- Home working
- We’ll enrol you in a pension scheme, with 3% contribution from GLAN if you put in at least 5%.
- We have access to an Employee Assistance Programme.
- 25 days annual leave, plus bank holidays and three days gifted between Christmas and New Year
- Enhanced maternity, paternity & adoption pay
- Enhanced compassionate & bereavement leave
- Paid wellbeing leave
- Access to co-working spaces
- Homeworking allowance (as per HMRC guidelines)
- Potential for sabbatical leave to support staff who wish to take time away from work to pursue travel, study or other personal life changes
QUALIFICATIONS
A degree or equivalent professional experience in a relevant discipline.
EXPERIENCE
Essential
- At least 5 years’ experience in a senior communications position with overall responsibility for organisational strategy design and delivery
- Experience in developing and implementing campaign based communications strategies, advocating and influencing change Line management and team development including KPI setting in line with strategy
- Brand identity and development Experience of maximising campaign success and creating compelling media assets on a small budget
- Experience of monitoring and evaluating multichannel communications and presenting this data as a tool to optimise communications
- Experience working with external agencies
Desirable
- A progressive communications style empowering the communities we support.
SKILLS & KNOWLEDGE
Essential
- Excellent verbal, written and interpersonal communication skills, with the ability to communicate and tailor content effectively for different formats and audiences and with high levels of accuracy and attention to detail
- Proven ability to meet tight individual and group deadlines and to manage one’s own workload through effective prioritisation, time management and organisational skills
- Excellent interpersonal skills
- Ability to spark collaboration with external and internal stakeholders
- Works well to deadlines
Desirable
- Experience of developing communications strategies for small NGOs
- Experience of, and interest in human rights and environmental issues
SPECIAL REQUIREMENTS
GLAN is a homebased organisation. It is expected you will have an appropriate space, free from distraction, to carry out your duties. You will be required to attend semi-regular meetings & events.
GLAN VALUES
GLAN has a set of core values. As a Lawyer you would be required to uphold these values through some of the examples below:
Community Centred
- Ensure effective development & delivery of communication strategies & plans that contribute to our vision and mission, ensuring our communications feature the voices and issues faced by the communities we support.
Partnership Focused
- Building and maintaining key relationships internally and with press, partners, networks and communities.
- Experienced in coordinating communication campaigns with external networks.
Radical
- Committed to deep, systemic change rather than superficial fixes both in how we work and how we run our organisation.
- We strive to dismantling systems of oppression that perpetuate racial and class inequalities within our organisation and the communities we serve.
Creative
- Bold, innovative, and creative in the identification, development and communication of our work.
Tenacious
- Build long term case strategies to persist in awareness raising and maximising support for our cases.
The client requests no contact from agencies or media sales.