Development Officer Jobs
CRM Learning and Engagement Manager (known internally as DARS Senior User Engagement Officer)
The Development and Alumni Relations System (DARS) team is dedicated to enhancing the University's engagement with its alumni and donors through an advanced constituent relationship management system. Our team focuses on supporting this CRM system to drive fundraising and strengthen alumni relations, ensuring seamless collaboration and continuous improvement in our processes and user support.
Permanent contract.
Grade 7: annual increments from £36,924 to £45,163 per annum, with possible extension to £49,250 – plus an Oxford University Weighting of £1,500 per year (pro-rata).
Hybrid working, a mix of vibrant Oxford office and home.
Flexible, life and family-friendly employer.
About the Role
As a member of the User Engagement team, your role will be integral to supporting and enhancing the University's CRM system for development and alumni engagement. Key responsibilities include:
· User Training and Engagement: Develop and update training courses, create learning materials, and facilitate workshops to ensure effective user engagement with the DARS system.
· Business Process Improvement: Analyse and enhance business processes to optimize the functionality and efficiency of the DARS system.
· Support and Relationship Management: Provide comprehensive support through one-on-one coaching, project assistance, and managing key business partnerships to maintain strong collaborative relationships.
To Be Successful You’ll Need:
· Excellent Communication Skills: Ability to clearly convey information and facilitate training sessions, workshops, and presentations.
· Analytical Abilities: Proficiency in analysing business processes and identifying areas for improvement.
· Relationship Management: Experience in managing and nurturing business partnerships or building and maintaining strong collaborative relationships.
· Interpersonal Skills: Excellent interpersonal and customer service skills.
· Technical Proficiency: Proficient in utilising Microsoft Word, Excel, and PowerPoint to create impactful presentations and documents.
- Proficient in learning management systems (LMS) and various e-learning platforms.
- Knowledge of the DARS system as used at the University of Oxford; or of other comparable fundraising or relationship management software (such as Blackbaud Raiser's Edge, Microsoft Dynamics, Salesforce
· Project Management: Skills in managing projects, providing project support, and ensuring timely delivery of objectives.
· Training and Development: Proficient in designing and implementing training programs, crafting educational resources, and utilising learning management systems to enhance employee development.
What We Offer:
Your happiness and wellbeing at work matters to us, so we offer a range of family friendly and financial benefits including:
· Flexible hybrid working
· An excellent contributory pension scheme
· 38 days annual leave
· Membership to CASE .org
· Training and Development opportunities
· A comprehensive range of childcare services
· Family leave schemes
· Cycle loan scheme
· Membership to a variety of social and sports clubs
· Discounted bus travel and Season Ticket travel loans
Application process:
· Click the link to ‘Apply’ and follow the on-screen instructions on our Application portal for vacancy 176202, known at Oxford as ‘DARS Senior User Engagement Officer’.
· Applications must include both a CV and a letter of application, in your own words (in PDF format), outlining your motivations to apply for this role, your relevant experience and how you meet the criteria of the person specification.
Only applications received before 12.00 noon on 14 November 2024 can be considered.
Interviews are currently scheduled to take on 25 November 2024, in person in Oxford.
Development and Alumni Engagement is committed to having a team that is made up of diverse skills and experiences. We encourage applicants from all sectors of the community and are especially keen to encourage candidates from under-represented groups to apply.
The University of Oxford is a stimulating work environment, which enjoys an international reputation as a world-class centre of excellence. Our research plays a key role in tackling many global challenges, from reducing our carbon emissions to developing vaccines during a pandemic.
We raise funds in support of the University’s academic priorities, securing donations for all aspects of academic and student endeavour.
The client requests no contact from agencies or media sales.
High Rise Officer (Housing)
£32,325 to £35,917 plus excellent benefits
Leicester
Permanent, Full Time
Are you passionate about making a difference and improving our Neighbourhoods?
An opportunity has arisen to join our Localities team as a High Rise Officer. As part of this role, you will be responsible for providing a tenancy and customer related service at our Elizabeth House and DeMontfort House properties in Leicester.
As the main point of contact for residents, you will be able to develop connections with the residents and the community. You will also show a professional and proactive approach when dealing with any queries or concerns.
You will be the primary responder in the case of emergency incidents, which will need to be handled in a calm and swift manner. It is paramount that important processes are followed, with critical information being recorded accurately and messages passed on to the responsible managers and emergency services.
This is a full-time role working 35 hours per week, Monday to Friday 9 to 5. You will be required to be on an on-call rota every 3 weeks to respond to any emergencies at the High Rise properties. Due to the requirement to be on call, candidates will require a driving license and the ability to drive to the site within 20 minutes. You will be working with our Localities team and you will occasionally be required to support our patch across the Midlands.
What could you be doing?
- Support new and existing tenants to sustain their tenancy, identifying any vulnerable tenant’s needs and assessing any risk so that measures to support them can be put in place.
- Ensuring fire assessments are carried out and management plans are compliant in line with group policies and procedures.
- Maintain a record of Personal Emergency Evacuation Plans (PEEPs) for customers who may be at increased risk of being unable to self-evacuate from the building in the case of an emergency.
- Ensure effective management of tenancy issues such as Anti-Social Behaviour, breaches of tenancy and tenancy adjustments.
- To ensure that issues pertaining to safeguarding are reported to the local authority and any required remedial actions are performed.
Some things we need from you:
- Housing management experience, preferably gained within High Rise living facilities.
- Excellent communication skills, which will allow you to communicate effectively with customers who may be upset or distressed.
- Experience of conducting fire risk assessments.
- The ability to work on your own initiative, stay calm when under pressure and have a proactive approach to your work.
- A driving license and access to your own vehicle.
- The capability to accurately record and report incidents
- A basic DBS check is required for this role.
Some of our great benefits include
- Up to 28 days annual leave (plus bank holidays) with the opportunity to buy and sell leave
- Family friendly policies
- Medicash membership for all employees which includes access to an employee assistance?programme, discounted gym membership and exclusive discounts
- Non- contributory health & wellbeing plans with cashback for dental, optical, physio and complementary therapies
- Pension contribution scheme with employer contributions of up to 12% (inclusive of life assurance and dependent on employee contributions)
- Learning and Development opportunities
- Salary sacrifice electric vehicle scheme
- Employee reward and recognition scheme with wellbeing hub and discount from a wide range of retailers
If this sounds like the ideal opportunity for you, please click apply!
Hours: Please note this is a part time role working 21 hours a week, the salary will be pro rata.
Application Process: For this application, we strongly recommend including a supporting statement letting us know why you are interested in this role.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
The Evaluation Officer role is a specialist post created to support the management, development and implementation of evaluation programmes across Alzheimer’s Society. The role is pivotal to promoting a culture of continuous improvement across all directorates. The post holder will support the Evaluation and Impact Team in the development and implementation of evaluation and impact measurement programmes for support services, influencing and research activities across England, Wales, and Northern Ireland.
You are someone who is passionate about making a difference for people affected by dementia and understand the important role that evaluation plays in making this happen. You also appreciate the complexities that come with working in a large and fast-moving organisation but are able to prioritise tasks and manage your time effectively to get the job done. We are looking for a quick learner who brings an open mind and lots of enthusiasm.
The successful candidate will benefit from working as part of a small and supportive team, whilst also taking responsibility for a number of their own evaluation projects. They will connect with colleagues across the Society to understand areas of work and develop appropriate evaluation approaches, provide evaluation support and recommendations, report on and share findings.
You are:
- Proficient in Qualitative and Quantitative research approaches in social research
- Able to lead on 2/3 projects simultaneously, using project management approaches.
- Able to apply research methodology into practice from scoping projects, to producing reports and making recommendations, aligned to an evidence base and with the Help and Hope strategy
- Aware of differing evaluative approaches and tools.
- Able to facilitate training and focus groups
- Curious, with a problem solving approach to data collection to greater inform decision making
Alzheimer's Society has recently been named on the Sunday Times Best Places to Work 2023! We have achieved excellent scores for workplace happiness, pride, and job satisfaction. This is a fantastic achievement and we're incredibly proud as this is a fantastic indication of how far we’ve travelled over the past few years.
About Alzheimer's Society
At Alzheimer's Society, we believe passionately that life doesn't end when dementia begins. We are here for anyone affected by dementia, and we do everything we can to keep people with dementia connected to their lives and the people who matter most.
Everything we do is shaped by people affected by dementia. Their knowledge and experience are critical to bringing about real-world solutions. From choosing the most promising research through to telling their stories to raise awareness; they are the heart of this organisation.
Our Values
We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.
Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.
Through our values we will make the greatest difference for people affected by dementia.
Equal Opportunities
We’re a national charity providing dementia support to a community that’s ethnically diverse, but we don’t reflect this in our senior leadership. This needs to change.
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We welcome applications from people of all backgrounds, particularly those from ethnically diverse communities who are traditionally underrepresented in the charity sector leadership roles.
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.
Having launched our new organisation-wide CRM, Salesforce, we now enter a phase of embedding and optimisation. This is a hugely significant and transformative time that provides the opportunity to grow the way we engage with our supporters.
As the Senior Database Officer, your key purpose is to ensure efficient, compliant data management, and effective data processes. You will be responsible for ensuring we have a proactive data quality programme in place. You will proactively support, find improvements, and push for efficiencies to allow Salesforce users to engage with and effectively manage our supporters all completed in line with relevant data protection legislation.
You will play a key role in facilitating process improvements across the organisation, scoping, defining, and implementing data quality improvements ensuring that Salesforce becomes an organisational success and drives data informed decisions across all teams.
Main duties and responsibilities of the role:
· Line management of a Database Executive, providing guidance, support, and development opportunities.
· Act as the team’s coach, providing a sounding board to Officers and Executives in the team and sharing the benefit of your experience.
· Ensure the accurate processing of Direct Debit claims and Gift Aid claims on the agreed schedule.
· Introduce and manage an ongoing data quality programme to enhance the integrity and usefulness of the data within Salesforce and building users’ confidence in the data.
· Play a regular part in the sprint development team, completing configuration work in Salesforce as directed and taking part in all sprint development meetings.
· Manage data import processes and ensure any exceptions are triaged and the issues rectified, including escalating issues to the relevant agency, or logging a defect in Jira Software.
· Support the Database Manager on database improvement projects aimed at improving teams’ processes surrounding their use of Salesforce.
· Provide 3rd line support for the Data Team ticketing system, ensuring tickets are resolved in a timely manner.
What we are looking for:
· Line management experience
· Experience of developing data quality rules and enhancing the quality of the data held in a CRM system
· Experience of using Salesforce or similar modern CRM systems.
· Experience using a ticketing system, such as Jira Service Desk.
· Experience of process improvement and automation.
· Experience of using an ETL tool to manage loading of data to a CRM system.
· Working knowledge of SQL.
· Knowledge of relational databases, CRM systems and/or large datasets.
· Understanding of data protection legislation and its application to charities.
· Understanding of BACS Direct Debits processes
· Understanding of HMRC Gift Aid processes and compliance
· Excellent verbal and written communication skills.
· Ability to manage multiple tasks simultaneously.
· A creative, positive, and proactive approach to problem solving.
· Excellent internal stakeholder management skills.
· Proven ability to work to a high standard and with an excellent eye for detail.
· Advanced Excel skills.
Additional Information:
Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £36,000 per annum, plus benefits
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 10th November 2024, with interviews likely to be held week commencing the 18th November 2024. We would encourage you to submit your application at the earliest opportunity as the closing date may be brought forward at any time. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure.
In 2022, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement and were also listed in the prestigious Best Companies lists:
• 48th in the 100 Best Large Companies to Work For in the UK.
• 19th in the 100 Best Companies to Work For in the East of England.
• 3rd in the 50 Best Companies to Work For in the Charity Sector.
In addition, we were also shortlisted for a special award recognising the work undertaken on reducing our environmental impact.
In 2021, we were awarded the HR Management award by The Charity Times for our Wellbeing initiatives throughout the pandemic.
In 2020, we demonstrated our commitment to changing the way we think and act about mental health in the workplace and signed the Time to Change Employer Pledge.
ARUK really does look after its people, where you will be able to add value and make a difference.
To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK
The client requests no contact from agencies or media sales.
Role: Campaign Officer – Oil and Gas
Contract: Permanent
Based: Hybrid working - London or Cornwall office three days per week with two days home working.
Reports to: Campaign lead – Oil and Gas
Are you an ambitious campaigner and passionate about the ocean?
Ø Are you passionate about protecting the ocean, stopping fossil fuel expansion, and delivering climate justice?
Ø Are you a campaigner with a track record in supporting innovative campaigns that inspire the public and hold policy makers to account?
Ø Do you have a good network of contacts in the NGO, climate, and/or marine sectors?
Ø Do you have experience of building collaborative partnerships with other NGOs and other stakeholders?
Ø Do you want to join one of the world’s most effective marine conservation organisations with an exciting and expanding UK presence?
Oceana
Oceana is dedicated to protecting and restoring the world’s oceans on a global scale. We are a leader in science-based advocacy, and we campaign for policies to make the world’s oceans more abundant, vibrant, and biodiverse. Globally, Oceana has won more than 275 policy victories for marine life and habitats. From stopping bottom trawling in sensitive habitat areas to protecting sea turtles from commercial fishing gear, our victories represent new hope for the world's oceans.
We operate as a combined international organisation. Through recent expansion, our talented staff consists globally of about 240 people, working in more than 12 countries, including scientists, communications, fundraising, finance, administration, policy, and advocacy experts.
Oceana in the UK is tightly focused on some of the biggest threats facing UK seas, alongside climate change. Fighting habitat destruction, stopping industrial overfishing, and preventing new offshore oil and gas developments with their inextricable link to the climate crisis.
Oceana has a vision for thriving seas around the British Isles, using highly visible campaigns and detailed policy interventions to secure measurable changes to rebuild and maintain ocean abundance and health. We act as a vital public-policy interface – raising the profile of our issues through campaigns, science, communications, and expeditions, and influencing policymakers directly for commitments at key moments throughout the year.
Our small, experienced, and highly motivated team work in geographically diverse locations in London and Cornwall, coming together both digitally and in person as part of developing and delivering our ambitious campaign strategy to restore ocean biodiversity and abundance.
We’re proud to be bold, creative, agile and visual in our campaigns, and proud of the team we’re creating here in the UK. We’d love for you to join us.
Job Purpose
Oceana is looking for a talented and motivated campaign officer to join our team at a critical and exciting moment for our ocean & climate campaign. The position can be based in Oceana’s UK flexible workspaces in Cornwall or London. Regular travel may be required to meet team members and stakeholders in geographically diverse locations.
The role will be directly supporting our campaign to end new oil and gas drilling in UK waters, and drive forward our Ocean Alliance Against Offshore Drilling, a coalition of over 50 organisations united behind this goal. You will help Oceana to embed our role as a leading marine organisation in the marine conservation space the UK on this crucial issue, and drive forward bold campaign actions that inspire meaningful change. This is a very exciting time for the energy transition in UK seas and Oceana is leading the marine front against further expansion of oil and gas.
Eligible candidates should have some experience in campaigning and communications, but we’re equally looking for passion, motivation and a drive to protect the ocean. You should be a self-starter, with a strong ability to work independently and as part of a small but growing team.
Role Overview
Ø Support the delivery of Oceana’s Oil & Gas campaign, working with the relevant campaign lead and other colleagues.
Ø Convene and coordinate the Ocean Alliance Against Offshore Drilling , including organising in person and online meetings and establishing joint alliance campaign plans and activities.
Ø Gather evidence and insights to support lobbying and campaign actions, and public mobilisation.
Ø Manage specific projects within our Oil & Gas campaign, and draft campaign letters, materials and briefings as directed by the Campaign Lead.
Ø Commission and manage consultants to produce creative campaigning outputs, working closely with the rest of the team.
Ø Work closely with the UK Communications team at Oceana to ensure that all campaign communications are in line with Oceana’s brand, campaign goals, science, and evidence.
Ø Actively participate in key policy and campaign events to defend and advance Oceana campaign goals.
Ø Build strong external relationships and represent Oceana to ensure we advance our goals with a wide range of stakeholders, from the general public to politicians.
Ø Represent Oceana externally in relevant networks, with partners and in the media as needed.
Ø Regularly monitor campaign progress in line with agreed KPIs and contribute to wider organisational monitoring and evaluation processes as required.
Ø Contribute to annual internal campaign planning cycle.
Ø Other campaign and administrative tasks as required to support the campaigns team.
Candidate Requirements
Education and work experience:
Ø At least two years of professional experience in campaigning.
Ø Experience supporting successful public campaigns that directly challenge policy makers
Ø Familiarity with marine and climate issues, regulations and policies in the UK, as well as with key institutions and decision-making processes.
Ø Experience working with or coordinating NGO networks/coalitions on a campaign issue
Ø A passion for UK seas and delivering a healthy ocean in general.
Ø Degree or masters in environmental or marine science, or a related field (Desirable but not essential).
Skills and knowledge
Ø Ability to confidently communicate campaign messages to high level stakeholders and engage in relevant debates and negotiations.
Ø Excellent relationship building and stakeholder management skills.
Ø Strong project management skills, with demonstrable experience managing multiple workstreams effectively.
Ø Commitment to diversity, equity, and inclusion through continuous development, modelling inclusive behaviours, and proactively managing bias.
Ø Integrity and the ability to work with confidential information with discretion.
Ø Prioritising skills with the ability to manage multiple tasks, projects, and timelines.
Ø Ability to work collaboratively with staff and other organizations.
Equal Opportunities
Oceana is committed to having a diverse workforce that is representative of the community it serves at all levels of the organisation, and we particularly welcome applications from candidates who are currently underrepresented within the conservation sector.
All offers of employment are conditional upon the successful completion of reference checks.
Ø Application Deadline: 11th November 2024
Ø Interviews: 25th/26th November 2024
Click on the ‘Apply’ button below to be redirected to our recruitment platform.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a senior leader looking for a move into the charity sector OR already in the sector looking for your next challenge?
If so get in touch with us!
At West Devon CVS, we are looking for a new Chief Officer to provide leadership, direction and overall management of the charity and our friendly team of 12 staff.
The role of Chief Officer in a VCSE infrastructure support organisation is wide-ranging and requires an agile leader, adept in relationship and people management and multi-tasking as well as being fearless in furthering the aims and objectives of the VCSE sector in West Devon. Someone who is capable of operating at both a strategic and an operational level.
Our Services and Projects
- Leadership and advocacy: We provide leadership in our community, strengthening our sector’s voice and influence on key decision-makers and funders.
- Partnerships and collaborations: We create and nurture opportunities for collaborative working by building networks and partnerships between local organisations and strategic partners so that communities are better equipped to collaborate and work together to develop and deliver projects; to respond in times of crisis; to understand need and develop solutions
- Community Development: Practical support to local voluntary and community organisations so that people and communities become more resilient and able to flourish. We provide training, resources and advice to strengthen the capabilities of local groups, enabling them to develop and strengthen their services.
- Active Citizenship: Active Citizenship and Volunteering is integral to thriving communities. We encourage and nurture volunteering opportunities, so that people can build connections and work together on things they care about, driving positive change locally.
- Health and Wellbeing Projects: Our projects deliver improved health and wellbeing outcomes where they can be supported by services from the not for profit sector. Current projects are Social Prescribing, Hospital Discharge and HOPE workshop facilitation. Whilst these projects are aimed at individuals it is with the explicit aim of re engaging them with their communities. The understanding of the services required and the ability to support services provide a wrap around service to the groups concerned.
If you enjoy a challenge then this is the role for you.
Please read the Recruitment pack attached
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As a Grant Operations Officer, you’ll take on a varied role where you’ll be involved with:
• Supporting the logistical and secretariat process for the senior grant advisory and review panels.
• Lead on the preparation of administrative aspects of all funding streams, including setting up funding rounds and applications on the Grant Management System (GMS; Grant Tracker).
• Supporting in the peer review process.
• Managing grant funding operational and administration processes.
If you’re looking for an environment where you can lead on process improvement projects and work in a dynamic environment, then we want to hear from you.
Skills, Knowledge and Expertise
• Previous experience within a grants funding position.
• Exceptional attention to detail.
• Previous administration experience.
• Project Management skills.
• Strong interpersonal skills with the ability to establish good working relationships with stakeholders at all levels.
This role focuses on scientific and healthcare grants, so any experience working or studying within a scientific discipline is highly desirable.
How to apply
Please click on the apply button, where you will be taken to our careers page.
Closing date: 25 November 2024
We are Great Ormond Street Hospital Charity. We stop at nothing to help give seriously ill children childhoods that are fuller, funner and longer.
Are you passionate about seeing children and young people supported and empowered to thrive? Would you like to work for an independent organisation that fosters creativity, encourages everyone to contribute to organisational growth and makes sure staff feel supported and valued?
SAFE! Support for Young People Affected by Crime is an independent charity working across the Thames Valley. We are looking to recruit a Head of Finance & Business Development to manage our financial operations and help us progress business development opportunities.
Role: Head of Finance & Business Development
Location and hours: Oxford, full time or part-time hours considered
Are you the right candidate?
We are seeking a self-motivated, dynamic and experienced individual to join our senior management team. You will manage all financial aspects of our charity, and support income growth. You will oversee our planning, budgeting and forecasting and develop our financial management policies, systems and processes. You will support our CEO on funding bids and tenders and help us progress development of diverse income growth opportunities. You will also have management responsibility for the Finance and Administration Manager.
Applicants will have a good understanding of financial and charity standards and regulations, maintaining records in accordance with the Data Protection (GDPR) Act. In addition, you must be able to demonstrate your active commitment to promoting equal opportunities and diversity.
If you have proven experience in financial management and income generation within the 3rd sector, excellent communication and interpersonal skills with the ability to develop long-lasting working relationships with colleagues, trustees and stakeholders we’d love to hear from you.
The welfare of children is paramount to all that we do in SAFE! and we would expect all successful candidates to demonstrate that they are equally committed to these values. We follow safer recruitment processes to ensure that we adhere to these standards. Appointments will be subject to references and checks made by the Disclosure and Barring Service (DBS) satisfactory to SAFE!
Why work for us?
SAFE! offers competitive rewards and benefits including a 5% pension contribution, flexible working and 28 days annual leave (pro rata). In addition, we offer an Employee Assistance Programme, Cycle to Work Scheme and various benefits. We can offer a hybrid approach with regular time spent in our Oxford office, as well as working from home, if appropriate.
We place great importance on staff wellbeing and encourage and enable staff to prioritise healthy work-life balance through flexible working. We are committed to professional development through regular training and encourage all staff to take a lead role in a particular area of interest. We are a creative and responsive organisation and we seek the input of staff and service users to ensure that we can meet their changing needs.
Closing date is Wednesday 6 November 2024 at 9am. Interviews week commencing 18 November 2024.
The client requests no contact from agencies or media sales.
Location: Hybrid working part London Office (Islington, London) part home working. The post holder will work a minimum of 1 day per week in the office.
Salary: £37,375 per annum
Hours: 35 hours per week
Closing date: Tuesday 12 November 2024 at 10.00am
Interview date: Thursday 21 November 2024
This is a full-time permanent position.
Who we are looking for
You’ll be joining our Fundraising and Engagement team at an exciting time as we leverage our new, global brand to engage and recruit supporters and raise essential funds to power our work.
Using your digital marketing and advertising skills, you will lead on planning, delivering and evaluating marketing campaigns with a focus on digital advertising to recruit supporters and promote our activities.
As a valued member of our determined, ambitious team, you’ll play an important role in driving forward life-changing research to make life better for people living with Type 1 Diabetes (T1D)
You will be driven by insights and confident developing and managing digital advertising plans to reach your audiences. You will be supporter-focused, collaborative, confident, friendly professional, able to act as both a critical friend and thought partner, providing constructive challenge and feedback to ensure results are achieved.
Experience required
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Delivering integrated marketing campaigns
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Managing a digital advertising schedule
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Building, monitoring and optimising paid for (PPC) advertising campaigns, across a range of platforms and tools, including Meta Ads Manager
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Producing organic social media marketing content to promote and engage activity
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Working with creative and media buying agency suppliers
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Providing support to multiple teams across an organisation
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Producing campaign evaluations and applying learnings
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Goal orientated with strong negotiation skills
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Excellent communication skills with the ability to write and think creatively
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Strong budget management, planning and organisational skills
About Breakthrough T1D
Breakthrough T1D is the world’s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia.
You will find a vibrant atmosphere and spirited team at Breakthrough T1D, always striving to make a difference to people living with type 1.
Employee benefits
As an employer we offer:
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Hybrid working arrangements
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Flexible working and will consider compressed hours
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Generous annual leave entitlement – 25 days per year plus bank holidays for full-time staff with leave increasing after three and five years’ service
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Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment
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Season ticket and cycle loan
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Pension scheme
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Family-friendly policies – maternity, paternity, adoption and shared parental leave at enhanced rates
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Personalised training to suit your career aspirations and professional development
Breakthrough T1D is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age.
Breakthrough T1D drives breakthroughs towards a world where no one lives with type 1. Until then, it makes everyday life better for the people who fac
The client requests no contact from agencies or media sales.
The ideal candidate for the Chief Officer position will have a passion for creativity and community engagement, along with strong leadership, bid writing and strategic planning skills. This role involves overseeing all aspects of the Centre’s operations, including program development, fundraising, and community outreach.
This role can influence the delivery of the mental health agenda across Greater Manchester and requires the jobholder to be a positive leader and role model for the CLC’s members, employees, and volunteers.
The Chief Officer will also work on behalf of the Charity to develop and deliver the Vision and Mission through the delivery of the strategic plan, ensuring the CLC’s ongoing sustainability, growth, and success in todays challenging economic environment
Key Responsibilities:
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Develop and provide strategic leadership and direction to the Creative Living Centre.
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Develop and implement programs that align with our mission and goals.
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Oversee budgets, expenditure and management accounts ensuring that income and expenditure is within planned targets. Accountable to the Board of Trustees for the overall financial health of the CLC, including ensuring that new funding opportunities are pursued.
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Oversee fundraising efforts and build relationships with donors and sponsors.
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Manage the Centre’s budget and ensure financial sustainability, asset management and risk appraisal.
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Foster a positive and inclusive community environment.
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Represent the Centre at public events and in the media.
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Collaborate with staff, volunteers, and community partners.
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Ensure all staff are effectively line managed and performance managed
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Take overall responsibility for achieving, monitoring, and reporting on performance against targets in all areas of the CLC’s activities.
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Report to the Trustee Board regularly on progress against key strategic objectives, providing information and answering for the CLC’s performance.
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Ensure that the Board operates within statutory and corporate approved frameworks, requirements and guidelines.
Who are we looking for?
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Proven experience in a leadership role developing business plans, preferably in a non-profit or community organization ideally a mental health charity.
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Strong leadership style with line management, team building experience.
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Robust knowledge of Charity Governance, Policies, and statutory requirements
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Strong understanding of creative and cultural sectors.
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Excellent communication and interpersonal skills.
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Demonstrated ability to develop and implement strategic plans.
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Experience in fundraising and financial management.
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Passion for creativity and community engagement.
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Experience of working closely with Boards of Trustees, advising, and guiding robust decision making
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Financial management including forecasting, budget setting and monitoring income and expenditure.
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Risk strategy and management.
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Knowledge of Mental Health Strategies both at local, Greater Manchester and National levels highly desirable.
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Strong organisational skills and ability to prioritise multiple activities/workstreams.
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Excellent IT skills with ability to prepare reports in Word, spreadsheets in Excel and Power Point
What you can expect in return
The role is part-time, 26.5 hours per week. The successful candidate can work the hours in a variable pattern which can suit both parties, subject to agreement with the CLC’s board of trustees. The successful candidate will be required to spend time at the CLC each week.
Equal Opportunity Employer: The Creative Living Centre is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Please note, this role is subject to the receipt of a satisfactory Enhanced Disclosure and Barring Service check and references. Applicants must also be eligible to work in the UK.
Please send a CV and covering letter explaining your motivation for applying for the role and the skills and experience you can bring to it based on the attached file of job description and person specification. The closing date for applications is 11th November 2024 but may close earlier if a high number of applications received. Interviews will take place on the 15th November 2024 and will include a presentation
The client requests no contact from agencies or media sales.
Vice-Chancellor’s Office
Development, Alumni & Campaigns Office
Senior Prospect Research Officer / Prospect Research Manager
Ref: ALC1519
Salary for a Senior Prospect Research Officer (grade 6) will be £30,505 per annum, dependent on skills and experience, with an annual increment up to £36,924 per annum.
Salary for a Prospect Research Manager (grade 7) will be £37,999 per annum, dependent on skills and experience, with an annual increment up to £45,163 per annum.
This is an exciting time to join our fundraising team in the Development, Alumni and Campaigns Office. We have just launched our new £100m fundraising campaign and we wish to appoint an individual who shares in our passion for philanthropy.
We are looking to recruit a highly skilled individual to join a dedicated and enthusiastic fundraising team where you will be personally responsible for providing on-demand and planned research and analysis, using and developing specialist internet search technology, algorithms, AI and software to identify lost alumni and prospects to significantly enhance our capability to identify prospects.
This post is based within the Data and Research unit of the Development Office, as part of the University’s fundraising programme.
Educated to A level standard (or equivalent qualification or experience) in a directly transferable role, you will be responsible for the development and delivery of the prospect research strategy to ensure there is a robust pipeline of high value donors. You will focus on researching donors and prospects, analysing data for prospect capacity and propensity, creating donor profiles, and identifying priorities for relationship managers to achieve income objectives.
The post is available immediately on a full-time indefinite basis. The appointment will be considered at grade 6 or grade 7 dependent on skills and experience. Within your personal statement please specify the grade of role you would like to be considered for. You must be able to meet all the essential criteria for that grade set out in the Person Specification, full details can be found in the Candidate Brochure.
Benefits include:
- 44 days annual leave inclusive of Bank Holidays and University Customary days (pro rata for part-time).
- Family and Work-life balance policies including hybrid working and considerable maternity, paternity, shared parental leave and adoption leave.
- Generous pension scheme with life cover for dependants, plus incapacity cover.
- Health and Wellbeing: discounted access to Sportspark facilities, relaxation rooms, 320 acres of rolling parkland, wellbeing walks, Wellbeing Ambassador network, on-campus medical centre including NHS Dentist, Occupational Health and a 24/7 Employee Assistance Programme.
- Campus Facilities: Sportspark, library, nursery, supermarket, post office, bars and catering outlets.
- Exclusive shopping discounts to help cut the cost of household bills, childcare salary sacrifice scheme, Cycle to Work scheme and public transport discounts.
- Personal Development: unlimited access to LinkedIn Learning courses, specialist advice and training from our Organisational Development and Professional Learning Team.
Closing date: 21 November 2024
The University holds an Athena Swan Silver Institutional Award in recognition of our advancement towards gender equality.
The client requests no contact from agencies or media sales.
Salary: £31,133 per annum
Contract: Fixed term until April 2026
Location: Blackburn Central Library
Hours:37.5 hours per week
Closing date: Wednesday 13th November at 11.30pm
Do you have a good understanding of how lived experience of bad housing or homelessness can impact an individual, plus a real desire and proven ability to help individuals to share their feedback, stories and experiences so that we can better help them in the future?
Then join Shelter as an Involvement Officer and you could soon be playing a vital role within a brand new project that aims to reach more people at risk of losing their homes and work with communities before they reach crisis point.
About the role
Your role will involve planning and delivering a programme of involvement activities with the aim of ensuring the views and experiences of individuals with lived experience of bad housing or homelessness informs all of Shelter’s work. We will also rely on you to deliver involvement activities across the organisation which will shape the ongoing design, delivery and governance of our work.
People with lived experience will be involved in a variety of ways too, including involvement groups, taking part in events within local communities, co-designing services and campaigns, sharing stories and speaking out about the housing emergency. You will work closely alongside people with lived experience to influence and steer the direction of Shelter’s work, so that lived experience informs everything we do.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About you
To succeed, you will ideally need some experience of facilitating involvement groups and other activities in order to involve people with lived experience in Shelter’s work while ensuring a safe and inclusive space where everybody can contribute. You will have a good understanding of how lived experience of housing problems can impact people and be able to support them to talk about their experiences.
The ability to plan and co-ordinate involvement activities with local teams and have several activities running during the same time period, is important too, as is a flair for developing successful relationships with colleagues across a large organisation, as well as with local organisations and partners. Some experience of presenting information verbally and in writing is also required, as is proficiency using IT tools to carry out your day-to-day work, including case management systems, Microsoft Office, internet, email and online meetings.
Benefits
We offer a wide range of benefits, including 30 days of annual leave (pro rata), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
About the team
We have launched a new 3-year project with a leading UK Bank which aims to help more than 3,000 people at risk of losing their home during the cost of living crisis and build financial resilience in local communities to help prevent homelessness.
Every day Shelter’s frontline services hear from people who are really struggling and don’t know how they’re going to pay their rent or put food on their table. Our ambition is to do more to stop people from becoming homeless in the first place by working with them before they reach crisis point.
About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
How to Apply
Please click ‘Apply for Job’ below. You are required to submit a CV and responses to the 'About You' points outlined in the job description of no more than 350 words each. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses:
- We prioritise diversity and have an inclusive and open mindset
Any applications submitted without a supporting statement will not be considered.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
We’re looking for an Events and Community Fundraising Officer to join our team
Salary: £30,000
Base: Central Edinburgh/hybrid
Hours: Full time and permanent. 35 hours a week over core working hours of 10am - 3pm, Monday to Friday, with a one-hour lunch break. The office is open 8am – 6pm daily and our hybrid working policy requires all full-time employees to work at least two days a week in the Edinburgh office.
Benefits: 10% employer pension contribution; employee assistance programme and counselling service; enhanced maternity/paternity/adoption pay; enhanced sick pay; 31 days’ paid holiday/year plus four paid winter public holidays; 2-weeks fully remote working/year; three paid carer days/year; death in service benefit; cycle to work and travel season ticket schemes.
To support the Team’s work-life balance, we work a nine-day fortnight where the charity is closed every second Friday.
About the role and why we need you
By joining our friendly, committed charity you’ll be making an impact every day. Working within the Events and Community Team, you will have the opportunity to grow this income stream and work across the charity to provide sector-leading supporter experience. You will work closely with the Events and Community Manger to lead the charity’s outdoor and challenge event portfolio, attend challenge events and community fundraising activities to steward supporters, deliver talks and give thanks. The role also gives you the chance to show why discovery research is vital to starting new cancer cures, and as a highly collaborative charity, your colleagues will be eager to share their expertise with you.
The charity’s values are Curious, United, Real, Entrepreneurial and Spirited, which you can readily demonstrate day to day. You will be an advocate for our vision and act as a role model for the charity when in touch with event and challenge participants.
Please note your cover letter will be key to the success of your application and applications without cover letters may not be considered.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Role
The Supporter Journey Team is responsible for delivering world-class behavioural journeys for our charity partners.
You will ensure that we are continuously providing the best supporter journeys in the sector by designing, building, delivering and optimising omni-channel behavioural journeys at scale, in turn delivering value to our clients.
Working across both Social Mind and Social Sync, you will join an existing team reporting into our Campaign Manager and you will ensure all our charity partners and their supporters receive personal, bespoke communications to maximise fundraising for our charity partners.
Key Responsibilities
- Design and Development:
- Develop comprehensive, integrated journeys for supporters across multiple channels.
- Ensure these journeys are behavioural and provide a great stewardship experience for supporters.
- Performance Analysis:
- Monitor and evaluate the effectiveness of supporter journeys.
- Analyse key metrics to assess the contribution of these journeys to overall goals, for example, email open and click through rates.
- Optimisation and Supporter Experience:
- Identify areas for improvement within existing journeys.
- Propose and implement enhancements based on testing and learning outcomes.
- React to key performance indicators (KPIs) to pinpoint opportunities for journey improvements to help drive campaign performance and income.
- Make data-driven decisions to refine and improve the journeys.
- Commit to delivering a high-quality experience for all supporters.
- Address and resolve any issues impacting supporter satisfaction promptly.
Skills and Knowledge
- Experience of designing, creating and delivering outstanding supporter experiences that increase engagement, fundraising rates and average value.
- Ability to understand our charity partners objectives and translating that into exceptional supporter experiences at scale.
- Ability to analyse data and make recommendations that improve fundraising and the supporter experience.
- Meticulous attention to detail.
- Experience of writing stewardship copy and ability to adopt different charity’s tone of voice.
- Experience of using communication software.
- Be comfortable operating in a fast paced start up environment, working efficiently at pace with available resources.
- Basic understanding of Charity Law, Data Protection Law, The Fundraising Code of Practice, and other relevant marketing and fundraising standards across the UK
Equal Opportunities Statement
We are an equal opportunity employer and believe in the power of a diverse, inclusive team.
We welcome all applications from all suitably qualified people, regardless of race, sex, disability, religion / belief, sexual orientation or age.
Please let us know if you require anything which would enable your success throughout our interview process.
We cannot offer visa sponsorship and you must be able to work in the UK.
The client requests no contact from agencies or media sales.
Senior Media Officer
Contract:12 Months Fixed Term Contract, Full-time, 35 hours per week
Salary: £39,358 - £41,325 per annum with excellent benefits
Location: London, UK
Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.
About WaterAid:
From delivering proactive data-driven stories on the global water crisis, to creating impactful media stunts and campaigns and responding to breaking news such as flooding events and disease outbreaks, the role of a Senior Media Officer at WaterAid is varied and exciting.
If you have sound news judgement, a creative approach to PR, excellent writing skills and are passionate about making a difference to people's lives across the globe, this could be the role for you. Join WaterAid as a Senior Media Officer to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.
This role will be pivotal in delivering high impact, high profile UK and global media coverage for upcoming priority advocacy moments and public engagement campaigns, as well as supporting the day to day running of a reactive press office function.
About the Team:
To support an exciting and busy time in the WaterAid UK communications team, we are seeking an experienced Senior Press Officer to join our team on a 12 month contract. This role will involve close collaboration with our UK teams, country and regional offices, as well as managing relationships with external partners and stakeholders.
This is a full-time, Monday to Friday role. You will be expected to take part in our out of hours press office rota approx. every 8 weeks, and international may be required from time to time.
About the Role:
You will ideally have newsroom or busy press office or agency experience, work well under pressure, and be full of creative media ideas. As a news driven, creative and ambitious Senior Media Officer, you will lead on a wide range of media activities including timely statements, ground-breaking research reports, fundraising appeals and events, and key policy and advocacy moments.
You will also work on projects with celebrity ambassadors, corporate partners and staff from across WaterAid's global federation - all in support of WaterAid's mission to change normal for millions of people living without water, decent toilets and good hygiene so they can unlock their potential, break free from poverty and change their lives for good.
You will drive, develop and implement proactive and reactive media strategies, use your warm media contacts and build new contacts to achieve organisational communications objectives, including increasing awareness of the global water and sanitation crisis as well as our work around the world and our policy, fundraising and campaigning activities.
Specific responsibilities include, but are not limited to:
- Write audience centric media strategies for advocacy research and reports and campaigns, with political and public stakeholders in mind.
- Build and ensure effective media relations by establishing and nurturing relationships with key journalists and media outlets, maintaining media lists using relevant media databases.
- Ensure a responsive, agile news desk and respond to enquiries on the key issues we work on.
- Draft and distribute first class media materials, including press releases, media messages, statements, op-eds and thought leadership pieces, and lines against enquiry.
- Integrate media activity across communications and the wider communications and fundraising directorate to ensure media work is impactful and supports wider strategic objectives.
- Advise WaterAid staff up to the Chief Executive using your media expertise.
- Build on and maintain excellent relationships with teams across the organisation and in countries where we work.
- Help drive WaterAid's online media work and engage with bloggers, online journalists and social media influencers.
- Evaluate and report back on key campaigns to the team and rest of the organisation
- Brief journalists on and off the record, arrange radio and TV interviews where necessary and brief staff in preparation.
- Join the 24/7 on-call rota
About You:
- Proven experience in media relations, working in a busy press office, agency or as a journalist.
- Experience of working in a large, matrix organisation
- Experience of liaising with journalists of all levels
- Strong understanding of the UK and global media landscape, with an excellent nose for a story and established relationships with key journalists and media outlets for major UK and global titles.
- Proven experience in launching policy and research reports and data-driven stories to the media
- Proven experience on working on public engagement and supporter focused media
- Excellent command of written English and editing skills, with the ability to craft compelling media materials and media messages at the highest quality
- Experience in developing and executing media strategies and securing impactful coverage.
- To have initiative, deadline driven, strong project management skills, able to work autonomously while contributing to a high performing team
- Willing to travel within and outside of the UK infrequently on travel to further media objectives.
- Creativity and tenacity.
- Ability to handle multiple projects and a variety of work simultaneously
Although not essential, we also prefer you to have:
- Experience running events with media audiences or attendance, including organising press events/press conferences.
- Experience of working on international issues including development, rights or humanitarian.
- Good understanding of social media
- Experience of working with corporate partners
Closing date: Applications will close 23:59 on Wednesday 20th November, 2024. Availability for interview is required week commencing Monday 25th November 2025.
How to Apply: To see the full job pack, please click ‘Apply’. Please apply by submitting your CV and a cover letter into one document in either Word Document or PDF format.
Pre-employment screening: In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.
Our Benefits:
- 36 days' holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days annual leave
- We offer a generous pension plan with employer contribution of up to 10%
- Wide range of flexible and agile-working arrangement
- Season Ticket Loan
- Free annual eye tests
- Pay as You Give charitable giving scheme
- Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
- Sabbaticals
- Volunteer Day
Our Commitment
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.