Designer Jobs

We’re looking for a creative, customer-focused individual who is passionate about delivering a customer experience that is meaningful through crafting intentional, well-designed messaging across channels, that helps those we serve be the best stewards of the resources God gives them.

You will play a key role in delivering intentionally crafted communications designed to respond to opportunities arising from analysing the needs, sentiment and behaviours of our customers at different touchpoints. By connecting dots across product, service and engagement platforms, you will assist the Head of Customer Experience to deliver a cohesive experience that feels personalised, resolution-obsessed and best facilitates every stage of the customer journey. 

As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:

· Active membership of local church congregation.

An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.

Since 1960 we have invested more than £500 million in blood cancer research in the UK. Where we’ve invested, survival rates and quality of life have improved. We’ve been working to beat blood cancer for over 50 years, and we won’t stop until we do. Be a part of our story and help us change the world.

We need a talented and driven individual to help us deliver outstanding creative solutions that are sector leading. You’ll be passionate about all things design and will be ready to help push our brand to the next level.

You will join as part of the brand and creative team, working in a small ambitious design team that will give you an opportunity to be fully involved in projects across the organisation.

You’ll report to the Senior Brand and Creative Manager and will work closely with our Lead Designer, Multimedia Producer and Creative Services Manager. 

We work in a hybrid manner, which means while we have an office, we work wherever we do our best work. With that in mind you will be expected to travel to the London office for meetings, trainings and when project demands arise. On average we expect this to be 1-2 times a month, however this can vary depending on business needs. The office is available to work from Monday – Thursday should you choose to work from there at your own accord.

Please supply a portfolio as part of your application on your cover letter, either as a pdf or a link to your own website. Any applications without this will not be considered. 

We're looking for a Content Designer to research, structure and write user-centred content for Tearfund's channels. This includes Tearfund's website, email, advertising, social media and print channels. We value effective collaboration at Tearfund, so you won't be working in isolation. Instead, you will collaborate with Marketing, UX Design, Graphic Design and Subject Matter Experts to create user-centred content that helps raise income to support Tearfund's work around the world. You'll be familiar with using evidence and data to write and optimise content, as well as running workshops to map user journeys and review content as part of the content production process.

Our successful candidate will have:

• Proven track record of high quality copywriting and/or significant editorial experience
• A clear understanding of content design best practice
• Experience using data and insights to write user-centred content and user journey maps
• Confidence running workshops and championing content design best practice
• Excellent interpersonal, verbal and written communication skills

Poverty is not God's plan. You are. We believe that we all play a part in ending extreme poverty and using our God-given skills to make a difference.

Do your skills, experience and passion match the above? Then we'd love to hear from you!

We particularly welcome applications from people with disabilities and those from Black, Asian or Minority Ethnic (BAME) backgrounds (in our UK workforce) as these groups are currently under-represented at Tearfund.

This role is eligible for hybrid working and you will be required to work from a designated Tearfund office and from your home by agreement with the line manager.

All applicants must be committed to Tearfund's Christian beliefs.

The recruitment process will include specific checks related to safeguarding. In addition, personal identification information will be submitted against a Watchlist database to check against criminal convictions as a counter-terror measure.

UX Designer 24-7 Prayer Apps

Location: 24-7 Prayer, Woking
Salary: £37,000 - £45,000 (DOE)
Hours: 37.5h
Job Type: Full time
Contract Type: Permanent

Join the 24-7 Prayer team! 

We’re looking to recruit a UX Designer for our 24-7 Prayer Apps. You’ll be someone who loves to use your skills to draw people across different cultures and denominations into the presence of God and have a personal passion for prayer, mission and justice.

In this role, you’ll bring excellent user experience design skills and the ability to conduct user research which leads to effective prototyping and testing of our apps. You’ll have excellent written and verbal communication skills that enable you to work with internal and external stakeholders to understand the needs of the organisation and app users to improve user experience.

This role can be either based in our Woking office or a hybrid role. We are open to receiving international applications. This role may require occasional travel both nationally and internationally. 

If you would like to apply for the role, please click here to complete the application form. When prompted in the application process, please upload*:

Your CV 

A one-page covering letter explaining why you are suitable for the role and why you would like to work at 24-7 Prayer. 
*If you do not upload both pieces of documentation your application will not be taken further. 

Closing date for applications: Sunday 19 January 2025
Interview date: W/C 27 January 2025 (online)

Please note that this role holds an occupational requirement for the post holder to be a practising Christian with a living relationship with God, living in accordance to biblical principles. This is in accordance with Schedule 9 of the Equality Act 2010.

For further information about the key responsibilities, please see the attached job description.

About 27-7 Prayer

24-7 Prayer is an international, interdenominational movement of prayer, mission and justice; a non-stop prayer meeting that has continued for every minute of this century so far, in over half the countries on Earth.

24-7 Prayer began as one simple prayer meeting in 1999, and is now an international, interdenominational movement, reviving the church and rewiring the culture through non-stop night and day prayer. From apps and courses to prayer rooms and blogs; we exist to help people pray.

REF-218698

Digital Product Designer

Contract: Permanent, Full-time, 35 hours per week

Salary: £43,668 - £45,851 with excellent benefits

Location: London, UK
Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.

About WaterAid:
Want to use your design skills to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere? We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.

Join WaterAid as Digital Product Designer to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good. 

About the Team:
This role will sit across the Digital Product team and Innovation Lab - Income, supporting existing work in the Communications and Fundraising directorate as well as shaping the lab’s experiments to grow new sources of income. Through this role, you will help build WaterAid’s capacity for digital innovation and play a critical part in our ambitious strategy to end the water crisis.

The Digital Product team is responsible for WaterAid’s global web estate, working with colleagues across our fundraising, comms, innovation & systems teams to deliver great supporter experiences online.  

The Innovation Lab – Income has a bold and ambitious remit and to revolutionise income generation and generate new scalable business models for the charity. We seek to challenge ourselves and others, drive entrepreneurial approaches and diversify income for WaterAid. Digital platforms and product testing are a core element to us realising our remit. 

About the Role:
We are looking for an experienced Digital Product Designer to join our in-house team and drive the design and development of innovative digital products. The ideal candidate will be passionate about creating user-friendly, visually appealing, and functional web experiences. In collaboration with cross-functional teams, including product managers, developers, and stakeholders, you will:  

In this role, you will lead the User Experience (UX) design process from ideation to implementation, ensuring products meet user needs and business objectives.

You’ll also: 

• Collaborate with cross-functional teams, including product managers, developers, and stakeholders, to co-design and iterate clickable web prototypes.
• Design and prototype engaging digital experiences using tools like Figma and other associated design software.
• Develop and refine content approaches, UX flows, and visual designs for Prototypes, Minimal Viable Products MVPs .
• Ensure the digital products are optimised for functionality and user engagement, including the ability to collect user feedback, analyse features, and secure data (e.g., waitlist sign-ups) for promotional use.
• Help to develop systems & processes for running experiments in collaboration with the Innovation Lab and contribute to selection of tools, vendors etc.
• Design solutions for non-wateraid domains (e.g.,com, io, tech, club), as determined by product requirements.
• Stay up-to-date with the latest design trends, tools, and techniques, applying this knowledge to enhance the user experience.

Time Allocation:

• 40% of your time will be spent supporting the Innovation Lab – Income, focusing on driving MVPs and platforms to market, meeting key product launch targets.
• The remaining 60% of your time will be dedicated to working within the digital product team, which manages the development of our website and collaborates with other teams in Mass Engagement and Communications to implement acquisition strategies and enhance user engagement.

About You: 

• Proven experience in digital product design, with a strong portfolio showcasing work on web and mobile platforms.
• Expertise in Figma and familiarity with other design tools (e.g., Sketch, Adobe XD, InVision).
• Strong understanding of UX principles and the ability to translate user needs into intuitive design solutions.
• Strong knowledge of accessibility standards and best practices, with demonstrable experience of accessible design work.
• Proven ability to influence technical and non-technical stakeholders, ensuring cohesion, collaboration and comprehension of complex principles.
• Experience with co-designing clickable prototypes and collaborating with developers to implement designs that not only are creatively appealing but deliver analytical requirements that experiments require.
• Knowledge of front-end development (HTML, CSS, JavaScript) and experience working closely with developers.
• Proven ability to work across diverse cultures and stakeholder groups, effectively balancing stakeholder needs with the project delivery timescales.
• Ability to design for MVPs and iterate quickly based on user feedback and data analysis.
• Familiarity with designing around payment gateways and secure data collection methods.
• Excellent communication skills, with the ability to present and explain design concepts to stakeholders.
• Ability to turn project briefs into reality, navigating and interpreting stakeholder needs to ensure the best outcome
• Working style that reflects WaterAid’s values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation.

Although not essential, we also prefer you to have:

• Experience working in agile environments.
• Experience designing for split tests and working iteratively based on testing data.
• Familiarity with user testing methodologies and tools.
• Background in designing products for various web domains (e.g., .com, .io).

Closing date: Applications will close at 23:59 on 12th Jan 2025. Availability for interview is required week commencing 20th January 2025.

How to Apply: To see the full job pack, please click ‘Apply’. Please apply by submitting your CV and your portfolio into one document in either Word Document or PDF format. 

Pre-employment screening: In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.

Our Benefits:

• 36 days' holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days annual leave
• We offer a generous pension plan with employer contribution of up to 10%
• Wide range of flexible and agile-working arrangement
• Season Ticket Loan Free annual eye tests
• Pay as You Give charitable giving scheme
• Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
• Sabbaticals
• Volunteer Day

Our Commitment

Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have.  We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.  

Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.

Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.

This is a UK based contract and as such, you are required to have the Right to Work in the UK. Evidence of your Right to Work will be checked prior to interview.

At WWF-UK we’re committed to an inclusive and accessible recruitment process. As a Disability Confident Employer, we acknowledge that some candidates may require additional support to overcome barriers experienced during the application process. If you require any reasonable adjustments to support your application or interview, please reach out to the Talent Acquisition team via our website.

About the role

New Design & Impact Advisor needed for WWF-UK: if you love the detail of supporting teams to design brilliant programmes and then guide their implementation from a monitoring perspective; if you want to support teams working anywhere between Peru and PNG; if you have lots of experience in leading DMEAL approaches; this may be the opportunity for you!

As Design and Impact Adviser you will support colleagues across the organisation in the design and implementation of programmes, projects, campaigns, and fundraising activities. You will advise and coach colleagues in the UK, enabling the application of good practice in developing, monitoring and evaluating campaign, project and programme strategies too. You will also advise strategic leads in the monitoring and reporting of our Strategy as well as respond to requests from Network colleagues for technical support.  Important will be the ability to manage consultancies in order to ensure value for money and effective delivery of products that inform learning.

We’re looking for someone with:

• Hands-on project or programme management expertise.
• Experience of facilitating training and guidance of peers to support teams working on conservation, environmental policy and practice, corporate partnerships, campaigns and communications.
• A background of working within institutional conservation, fundraising or development programmes OR within the corporate, or sustainability consulting sector and/or in lobbying or campaigning.
• A strong understanding of Safeguards in environmental programmes.
• Strong communication and interpersonal skills.
• Degree in environmental, social sciences or relevant disciplines.

Benefits, rewards & location

The salary for this role is £45,000 pro rata: job shares are welcome to apply.We also offer a full benefits and rewards package including:

• Annual leave starting at 26 days a year, rising one day each year to a maximum of 30 days plus bank holidays
• Flexible working options
• 5% employer contribution to pension, increased to 10% with employee contribution.
• Training and development opportunities
• Regular wellbeing initiatives.

This role is hybrid and you’ll be required to be in the office 20% of your contracted hours. The job is based at our UK head office, the Living Planet Centre in Woking, Surrey. The Living Planet Centre is one of the greenest buildings in the UK, and you’ll hot desk among trees and gardens.

About WWF-UK

We’re a global conservation charity with hundreds of projects around the world and millions of supporters.

At WWF-UK, we’re bringing our world back to life. Protecting what’s left is not enough – we’re now in a race to restore the natural world and prevent catastrophic climate change before it’s too late. And it’s a race we can still win.

We’re courageous and passionate about fighting for the future we want to see – a world where people and nature can thrive.

We were born out of passion and science, and for more than 60 years we’ve been at the forefront of global efforts to protect wildlife and the natural world. We operate with integrity, collaboratively and with respect for those we work alongside.

How to apply and the recruitment process

Please click on the link and apply via our website by completing the application form and submitting a copy of your up-to-date CV and a supporting statement to highlight what makes you a good fit for us.

• Application closes: COB 12/01/2025
• A short task will be sent to long-listed candidates 14/01/2025 for completion by 19/01/2025
• Shortlisted candidates will be contacted with further information on 21/01/2025
• Interviews will be virtual during the week of 27th January

Our policies and benefits reflect the importance of people being able to have a good work-life balance and being able to bring their ‘full self’ to work.

Bring Our Brand to Life and Inspire Our Community

Are you a creative copywriter with a talent for storytelling and a passion for making a difference? St Catherine’s Hospice is seeking a Copywriter to develop and evolve our tone of voice, crafting content that connects deeply with our community and supports our vital work.

This role is your opportunity to use your creativity to engage hearts and minds, working across a variety of projects, from advertising campaigns to patient leaflets. You’ll play a key part in shaping our communications and building awareness of the vital care we provide.

About the Role

As our Copywriter, you will:

• Develop Our Voice: Build and refine the tone of voice for St Catherine’s Hospice and The Mill, ensuring it aligns with our values and brings our personality to life.
• Create Engaging Copy: Craft compelling, results-focused communications for a variety of external audiences across multiple channels.
• Conceptualize Campaigns: Collaborate with in-house designers to brainstorm and develop innovative campaign ideas that inspire and drive action.
• Support Marketing Objectives: Deliver clear, concise, and engaging copy that contributes to achieving marketing goals and building awareness.
• Engage with Sensitivity: Write with emotional intelligence and empathy, reflecting the experiences of patients and families we serve.

What We’re Looking For

• Creative Talent: Experience in campaign ideation and the ability to write impactful headlines and succinct advertising copy.
• Adaptability: Skill in tailoring content to different audiences and channels while maintaining a consistent voice.
• Time Management: Proven ability to juggle multiple projects, meet deadlines, and work both independently and collaboratively.
• Empathy and Resilience: Comfort in interacting with sensitive subjects and an understanding of the importance of confidentiality.
• Commitment: Dedication to our values of caring, compassion, and commitment, as well as personal and professional development.

Why Join Us?

This is more than just a writing role—it’s a chance to:

• Shape a brand that truly makes a difference in people’s lives.
• See your ideas come to life in campaigns that inspire community support.
• Collaborate with a passionate team in a values-driven environment.
• Contribute to a cause that has a direct and meaningful impact.

What We Offer

• Competitive salary
• 36 days annual leave (inclusive of bank holidays) and an additional day off on your birthday or nearest working day
• Access to an employee assistance programme with a wealth of wellbeing resources
• Competitive pension scheme
• Life insurance
• Hybrid working opportunities
• On-site free parking
• A chance to use your skills for a cause that makes a difference every day

About You

You’re an experienced copywriter who combines creative flair with strategic thinking. You understand the power of words to inspire action and are motivated by the opportunity to connect with and uplift a community.

Apply Today
Be part of something extraordinary. Submit a CV and covering letter by 12th January 2025 at 5pm.

Interviews will take place on 30th January 2025

We’re looking for an experienced Marketing and Communications Officer to join our Marcoms Team. This role represents an exciting opportunity to work with a charity that has real impact on the lives of children, young people and their families. Whether you’re liaising with the media to raise awareness of our work in schools, working with school-based colleagues to develop case studies, promoting our professional qualifications, or developing marketing and communications campaigns and activity, including Children’s Mental Health Week, you will be motivated by knowing that this role will help Place2be to support children across the UK with their mental health.

You will play a key role in campaigns, creating compelling copy to raise awareness of our work and work closely with our Head of Marketing and Communications to secure press coverage and supporting with the creation of digital media, key blogs and content. This is a role that requires a unique mix of skills across communications, marketing and PR.

If you share our core values of perseverance, integrity, compassion and creativity and have the ‘can do’ attitude towards your work and the key skills needed to succeed, we would love to hear from you. It’s varied and interesting role but hugely rewarding and fulfilling - you will be helping to give young people a brighter future.

Together we can change children’s lives. At Place2Be, we believe every child should have easy access to mental health support whenever they need it. We create a safe place in schools where children and young people can open up without pressure or stigma, allowing our highly skilled and diverse counsellors to reach children, young people and their families who need us.

For a career with purpose, this is your place.

Recruitment Process:

As part of your application you will need to answer some shortlisting questions. Please answer these as fully as you can, we recommend using the STAR model. Situation, Task, Action Result.

Closing date for applications: Midnight on 12 January 2025

1st Interview date: 17 January 2025

2nd Interview : 23 January 2025

Our Benefits

When you work at Place2Be –whether that's in a school, supporting families, providing clinical supervision, or in IT, Finance, or Fundraising –every role can make the difference to a young person. To achieve this, we ask that you bring your best self to your role and our commitment to you, is to welcome you into our community, and help you progress. Because we know that you being at your best, means the best outcomes for the children we support.

Here’s just a few things we have on offer:

• Annual Leave that increases with service
• Comprehensive learning and development to enable you to progress your career
• 5% contributory pension scheme
• Life assurance of four times your annual salary
• A comprehensive employee assistance programme
• Mobile Phone Discounts (EE network)
• Wellbeing days to allow you some ‘you’ time
• Christmas holidays closure period in addition to your annual leave

We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability. We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented within our organization.

Please note if we receive a high volume of applications, we may close this vacancy early. If you are interested, please apply asap.

Safeguarding the young people we support is our top priority. We are committed to recruiting candidates who share this commitment to safeguarding, and we therefore apply robust recruitment and selection procedures to ensure all candidates are appropriate for the roles they apply for and are appropriately screened prior to appointment including DBS checks and social media background checks.

Our client is seeking a talented Communications Project Manager to join its team on a 6-month fixed-term contract, covering a planned absence of the Communications Manager.
 
The organisation is an independent, non-statutory body that oversees fundraising across England, Wales, and Northern Ireland. Committed to diversity, equality, and inclusion, the organisation strives to build a workforce that reflects the society it serves. Through a fair and inclusive recruitment process and flexible working policies, it ensures employees feel respected, valued, and empowered to give their best.
 
As the Communications Project Manager, you will oversee the execution of two essential projects while leading a dynamic team of three specialised officers. Reporting to the Head of Communications and Corporate Services, your focus will be on publishing and launching the updated Code of Fundraising Practice and managing its integration into the Fundraising Regulator’s website. Your role will involve coordinating with internal teams, external designers, web developers, and media partners to deliver a successful rollout.
 
The successful candidate will be an experienced Communications professional with a strong background in Project Management, preferably within a regulatory, non-profit, or similar environment. The ideal candidate must demonstrate a proven ability to manage complex, high-stakes projects that involve multiple stakeholders and competing deadlines, showcasing exceptional organisational and problem-solving skills. The role requires a strong leader who has a track record of effectively managing and supporting a team to achieve results. As a core member of the wider team, excellent communication skills—both written and verbal—are essential, along with a keen eye for detail to ensure accuracy and quality in all outputs. Experience in collaborating with web development teams, external designers, and media agencies is also highly desirable, as it will equip the selected candidate to excel from the get-go.

If this description resonates with you, we encourage you to submit your CV in Word format as soon as possible. Suitable candidates will be provided with further details about the role.

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.

There when it matters

We have an exiting career opportunity for a Marketing Manager (Healthcare), to join our expert Marcomms team.
This key role will provide marketing recommendations for internal clients with a range of healthcare or bereavement marketing needs, whilst managing healthcare and bereavement marketing campaigns and activity from briefing to final delivery and evaluation.
You will position Sue Ryder as a specialist and expert healthcare and bereavement provider, through tactical and strategic marketing communications and ensure healthcare and bereavement marketing messaging is consistent and on brand across all marketing and communications activity.

About the role:

• Work with senior colleagues in healthcare to develop consistent branding of services across all hospices.
• Review, develop and manage hospice literature and marketing materials ensuring consistency across hospices and adherence to tone of voice and brand guidelines.
• Review, develop and manage literature and marketing materials ensuring consistency across centres and adherence to tone of voice and brand guidelines.
• Develop marketing plans and materials to promote bereavement products and services.
• Develop and maintain key messages for a healthcare professionals’ audience.
• Develop marketing plans and materials to increase the recruitment of key healthcare staff.
• Manage projects from initial brief through to design and production to dissemination, working with others and leading cross-team working groups where appropriate.
• Managing the print run for healthcare marketing materials, liaising with designers
• Act as health and social care brand guardian, on all relevant marketing and communications materials.
• Support colleagues' understanding of relevant and appropriate marketing tools and channels to meet organisational objectives
• Build strong, internal relationships with all teams across Sue Ryder to ensure marketing activity is considered well in advance.
• Help ensure all health marketing materials remain up to date.
• Continuously increase sector and professional marketing knowledge and feed into marketing activity.
• To stay informed of all Sue Ryder activity and to understand and adhere to the values and objectives of Sue Ryder.
Contribute to team meetings and organisational priorities.

About you:
• Proven experience in planning, delivering and evaluating multi-channel marketing campaigns to deadlines and within budget.
• Proven experience delivering either B2B or B2C healthcare marketing campaigns and projects.
• An understanding of the structure of the NHS (is desirable), and a willingness to stay up to date on developments within the health sector
• Experience of cross-team working to ensure effective, integrated ways of working.
• Building and developing strong working relationships with internal staff such as Service Directors and Clinical Leads.
• Experience working with health professionals to develop and interrogate marketing briefs.
• Working with internal and freelance designers to produce engaging and impactful marketing materials.
• Keen attention to detail, a creative approach and strong presentation skills.
• Excellent copywriting and copy editing skills
• To be ambitious, and able to work at pace with the ability to proactively overcome problems.

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone.

Benefits
• Company pension scheme
• 27 days holiday - rising to 33 with length of service plus bank holidays
• Enhanced maternity and paternity pay
• Enhanced sick pay
• Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, and Women and Non Binary Individuals
• Staff discount of 10% on new goods online 
• Structured induction programme and learning and development opportunities.
For more of our employee benefits please visit our website.

We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse workforce possible.

We are particularly interested in increasing applications from the global majority, LGTBQIA+ and people with disabilities as they are currently underrepresented in our organisation.

Please let us know if you have any feedback to make our recruitment processes more accessible and inclusive or if you require any adjustments made to your application or interview process 

If you want more than just a job, we want you.

Join the team and be there when it matters.

Do you want to make a difference and be part of a vibrant and inclusive organisation that has been helping save lives for more than a century?  As one of the country’s best-loved charities, St John Ambulance played a pivotal role in responding to the pandemic as well as everyday health emergencies, training, supporting communities, and improving young people’s lives.

 Supporting the Direct Marketing Manager in delivering growth in income through St John Ambulance’s direct marketing Retention programme via a range of campaigns. You will focus on supporting the Retention strategy which includes using data and insight to deliver across a variety of channels including digital, email, social media, direct mail, telemarketing and SMS.

You will either be able to work in a hybrid way working between home and 2 days per week at our London office or remotely working from home with a requirement to attend our London office for a team anchor day once a month

We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. The role benefits from a competitive salary, generous pension, hybrid, flexible working, 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years, options to buy and sell holiday, free first/mental aid first aider courses, Blue Light and NHS online shopping discounts, cycle to work scheme, life assurance, flu jab, eye care, mental health and wellbeing tools and volunteering days. 

About You:

Having worked in a third sector direct marketing role previously, you will have experience running effective national and regional campaigns using a variety of fundraising channels including digital, email, social media, direct mail, and telemarketing. With your good organisational and time management skills you’ll be able to meet deadlines and manage conflicting priorities under pressure. 

You will have knowledge of usability testing, user research methods and conversion rate optimisation as well as an understanding of fundraising regulator guidance, gambling commission compliance and GDPR. 

About The Role

• Manage the delivery of all Retention campaigns from concept through to evaluation, using data and insight to drive creative and production, drawing up schedules, and managing the approval processes
• Work collaboratively with data teams to ensure effective use of supporter profiling for delivery across a range of Retention campaigns
• Manage relationships with external agencies including media houses, designers and printers; to negotiate costs and relevant performance reviews
• Responsibility for collation of all KPI tracking, trend analysis and activity results that feed into the team’s reporting and performance structure
• Work alongside the Content team to research and develop retention. To gather information, case studies and photos for use in all direct marketing campaigns. Where appropriate, to liaise with external agencies such as designers and copywriters

Please see the job description for more detail 

If you are a current St John Ambulance employee, please apply here: Click here

For all other candidates, or SJA volunteers wishing to apply, please apply below. 

About Us:

St John Ambulance is committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve. At St John, everyone is valued and supported to thrive; we have several networks including the Armed Forces Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups. We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equity, diversity and inclusion. 

  We reserve the right to close this vacancy early if we receive a high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Are you an experienced marketing professional looking to use your skills to make a real difference? At St Catherine’s Hospice, we are seeking a Marketing Manager to lead our marketing efforts and help embed a supporter-centric, data-driven approach across our organisation.

This is a unique opportunity to shape and deliver a marketing strategy that will raise awareness, engage the community, and drive the essential income that sustains our vital care. If you’re ready to build something impactful from the ground up, build and lead a passionate team, and use your expertise for a meaningful cause, we want to hear from you.

About the Role

As Marketing Manager, you will:

• Develop and Implement Strategy: Create and deliver a comprehensive marketing strategy and annual plan, working closely with the Director of Marketing and Engagement.
• Raise Awareness and Support: Inspire our community by sharing powerful stories, recognising supporters, and elevating the Hospice’s profile.
• Deliver High-Impact Campaigns: Oversee multi-channel campaigns to promote our initiatives, drive brand awareness, and support fundraising goals.
• Lead Digital Excellence: Manage and optimise our website and digital platforms to enhance user experiences and meet audience needs.
• Analyse and Refine: Use data and insights to evaluate performance, identify growth opportunities, and continuously improve our marketing efforts.
• Build and Mentor a Team: Lead and inspire the marketing team, fostering collaboration and ensuring their development and success.

What We’re Looking For

• Experience: Proven track record in business-to-consumer or not-for-profit marketing, with expertise in leading teams and delivering successful campaigns.
• Leadership: Skilled in mentoring, strategic thinking, and building relationships across teams and stakeholders.
• Technical Expertise: Proficient in digital marketing techniques, CRM systems, and campaign management with creative literacy and an understanding of brand.
• Creativity and Pragmatism: A visionary thinker who can turn ideas into impactful action.
• Resilience and Emotional Intelligence: Sensitive to the needs of patients and families, with the emotional intelligence to navigate challenging situations.

Why Join Us?

At St Catherine’s Hospice, you’ll find more than a job—you’ll find purpose. Here, your work will directly contribute to providing care and support to those who need it most. You’ll enjoy the autonomy to shape your team and plans while being part of an organisation that values innovation, compassion, and community.

Qualifications and Skills Required

• Degree in marketing or extensive equivalent experience
• Expertise in campaign planning, digital marketing, and brand building
• Strong communication and interpersonal skills
• Proven ability to manage budgets, analyse data, and make informed decisions

What We Offer

• Competitive salary
• 36 days annual leave (inclusive of bank holidays) and your birthday off
• Access to an employee assistance programme with a wealth of wellbeing resources
• Competitive pension scheme (up to 8% employer contribution)
• Life insurance
• Hybrid working opportunities
• On-site free parking
• Opportunity to lead a growing marketing team
• A chance to use your skills for a cause that makes a difference every day

Join us in shaping the future of St Catherine’s Hospice and making a lasting impact on our community.

Apply Today
Be part of something extraordinary. Submit a CV and covering letter by Wednesday 8th January 2025 at 5.00 pm

Interviews will take place on 22nd January 2025

BookTrust is the UK’s largest children’s reading charity. We know that children who read are happier, healthier, more empathetic, and more creative. They also do better at school.

Working with every local authority and across every region in the country, and supported by Arts Council funding, we reach over 1.3 million families a year via partners in schools, children’s centres, health visitors and libraries. This incredible network helps us to get children reading across the country.

To apply please complete the application along with a copy of your CV and covering letter showing how you meet the person specification and your motivations for applying for the role. Your covering letter should not be longer than two sides.

It’s an exciting time at BookTrust, we’re investing in developing our traded offers to enable us to provide more intensive support and reach more families to get children reading. We need a New Product Development Lead, to drive new product development in response to key new markets for BookTrust – fostering, adoption agencies, local authorities and primary schools. Working with our Proposition Development Manager, Product Developers and new commercial team, the postholder will design and develop new products and services that meet customer needs, our organisational goals and most importantly our puts our families’ needs at the heart of design.  The postholder will take a ‘test and learn’ approach, making rapid progress against our most risky assumptions, whilst also sketching out and engaging the organisation in a 3 year product development strategy.

Objectives and Deliverables for the role:

• Lead the development and prioritisation of our key product hypotheses and build out 3-year development plan scenarios for Story Explorers (our brand new subscription offer) and prioritised primary school offers (tbc) including (not exhaustive) our optimal subscription model, online support model for parents/carers and practitioners, parent/carer push notifications, B2B customer journey.

• Work with our research and impact team to establish robust design learning approach and methodology that supports us to make rapid progress against hypothesis testing and ensure our Story Explorers offer has maximum impact with families.

• Work closely with our supply chain, IT, digital and books teams to scope feasibility and define key product parameters and design requirements early in the development process. 

• Create excellent documentation including concept boards and low fidelity prototypes, process maps, development roadmap, empathy maps, ecosystem maps and value proposition canvas’ to support ongoing development to support the development of our new offers. 

• Establish project group, structures and ways of working to support ongoing offer development and establish the right level of governance for development work.

• Coach and support more junior designers/line reports to nurture BookTrust’s in-house service design capability.

Would suit someone who:

• Has strong practical experience of using design thinking or human centered design approaches to develop new products and services.

• Has a product or service development background in a mid-large organisation/company.

• Has some commercial/social enterprise experience.

• Is used to combining on and off-line touchpoints to create impactful products and services.

• Is very comfortable with ambiguity and guiding stakeholders through it.

• Understands that brilliant collaboration is at the heart of design.

PLEASE NOTE: Applying as soon as possible is advised, as the vacancy may close early, due to the high volume of applicants.

Our Commitment to Diversity and Inclusivity

We aim to provide an inclusive recruitment process and actively welcome applications from diverse talent pools: minority ethnic candidates, candidates with disabilities and long-term conditions and candidates from underrepresented communities.

We are committed to equality of opportunity and want to ensure we have an accessible application process for all candidates. If you need any reasonable adjustments or would like us to do anything differently during the application process, please contact our HR team (contact details can be found on our website) to discuss your requirements further.

BookTrust is committed to safeguarding and promoting the welfare of children. The recruitment and selection process reflect our commitment to safeguarding therefore, the suitability of all prospective employees will be assessed during the recruitment process in line with this commitment, and pre-employment checks.

Unifrog’s mission
 

We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counsellors to manage the progression process effectively.
 

Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.
 

We have a clear social purpose, and we’re hugely ambitious. We already work with over half of UK secondary schools, and hundreds of international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer (check out this video to hear more about the Unifrog platform).
 

Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!
 

We believe in the power of diversity. If you are from an ethnic minority background, we would like to strongly encourage you to apply.

The role and your key responsibilities

As Marketing Lead, you’ll head up the marketing to our UK and international school audiences - from building compelling email campaigns to crafting engaging slide decks. UK and international schools are our two biggest audiences, and you’ll play a key role in driving their continued growth, helping us to support as many students as possible to make informed decisions about their next steps.

Your key responsibilities:
 

• Marketing strategy and planning

  • Work with the Head of Marketing to set the marketing strategy for our UK and international school audiences, including understanding our customer personas, setting objectives, and identifying priorities for the year.

  • Execute the strategy and lead on the creation and delivery of all comms to these two key audiences.

• Email

  • Plan, write, and send compelling email campaigns, tailored to our different school audiences across the world.

  • Work with the Content team to plan content for our teacher, parent and student-facing newsletters, and proof-read drafts.
  • Use data to conduct regular ‘test and learns’ to maximise engagement with email campaigns. 

• Events 

  • Work with our Events team to effectively market our school-facing events, including in-person teacher conferences, webinars, and virtual university and careers fairs for students.

  • Create and send promotional comms, and support the Events team to write engaging event descriptions, conversion, and follow-up emails.

  • Provide on-the-day support to the Events team for bigger events, such as our in-person teacher conferences.

• Social media

  • Grow, create engaging content for, and spark conversations in our private UK teacher and international counselor Facebook groups.

• Design

  • Write effective briefs and work with our in-house Graphic Designer to create impactful marketing collateral to use across digital channels and at in-person events.

  • Create your own graphic design projects, based on templates, such as event agendas and slide decks for the UK and International schools teams to present at conferences. 

Working together

You’ll be working as part of a small marketing team, alongside our: Head of Marketing (your line manager), Marketing Lead for HE and Employers, Events Manager, Events Leads, and Events Assistant. You’ll also be working closely with our Content team, as well as our UK and International school partnerships teams. 

What we’re looking for

• 3-4 years’ experience in a marketing role.
   

• Exceptional writing skills, including ability to pick up our Unifrog tone of voice and tailor messages to different audiences.
   

• Excellent writing and communication skills, in person, over the phone and via video call.
   

• Strong stakeholder management skills.
   

• Highly organised and able to juggle different projects and deadlines.
   

• Confident with Google Sheets and Docs, and happy to learn new platforms such as Asana, Visme and Canva.
   

• Comfortable working both as part of a team and independently, and able to take the initiative when required.
   

• An interest in education, careers, and development.
   

• Proactive attitude and willingness to get stuck in. You need to be excited about going beyond the core responsibilities detailed above to improve what we do and make it a success.

You will be joining a team of highly motivated people who are passionate about our mission of helping students to find the best next step for them after school. If this excites you, you love keeping on top of the latest marketing trends, and are an energetic person who is willing to learn, then we’d love to hear from you.

Benefits

Head to our jobs page for a full list of the excellent benefits we offer our team.

• Join one of ‘the best organisations to escape to’ and help transform careers and destinations in schools. 

• Become part of a committed, dynamic, and growing company. We want to build our team for the long term: if you do well, we will do our best to make sure you want to stay at the company for a long time.

• Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.

• Influence the company’s direction: we love to promote great ideas, wherever they come from.

Key details

• £36,000 - £40,000 per annum (Grade B) (pro rata) depending on experience, plus a share in a company-wide performance bonus.
   

• Full-time. 

• 10-month FTC maternity cover.

• 28 days paid holiday per year (plus bank holidays) pro rata.

• Working hours are 9:00 am to 5:00 pm, Monday to Thursday, and 9:00 am to 4:30 pm on Friday.
   

• Work remotely or in our London office.
   

• Start date: Monday 31st March 2025 (although we can be flexible depending on notice periods).
   

• If you require reasonable adjustments, or want to discuss any details about the role before applying please get in touch.
   

• We can only consider candidates who have the right to work in the UK.

Application process

Deadline: 10:00AM (GMT) on Friday 10th January 2025

• Stage 1: Application form (~1 hour) ✍️
  • i. With reference to examples of your recent experience, what would make you an excellent candidate for this role? (250 words)
  • ​ii. You joined the team mid-campaign for the launch of a new tool on the Unifrog platform. It becomes clear that the campaign is off track and internal stakeholders have started to express concerns. How would you go about understanding the cause/s of the issue, and how would you regain stakeholder confidence? (250 words)
  • iii. Tell us about a time when you had to tailor an email campaign for a specific audience. What informed your approach? (250 words)

• Stage 2: Marketing task (1 hour) ✉️

  • For the next stage of the application process, we’ll ask you to draft a marketing email to one of our audiences. We will send you instructions if you are successful in the first application stage. We will be scheduling these tasks after the application deadline. 

• Stage 3: Video call interview (1 hour) ��️

  • Standard Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions).
  • Video call interviews will be held w/c 27th January 2025.

Your answers are an opportunity to let us know more about your motivations and experience. While we understand that candidates might want to use AI to improve parts of their application, we strongly encourage you to write your answers independently.

Please note, we compare all answers to an AI generated answer. Where we suspect AI has been used to write the majority of the answer, this will be taken into consideration when scoring.

Inclusion and diversity at Unifrog
 

• Within the company we try to foster a culture of innovation, and a happy working environment, both because this is the right thing to do, and because we think this results in the most effective team. To this end we believe in open communication, celebrating successes, supporting each other, not being afraid to be wrong or to fail, and promoting good ideas wherever they come from.

• As a platform that supports teachers and students from a huge variety of backgrounds it’s important that our team and leadership reflects this diversity. This is something we are actively working towards and prioritising. We want to embed diversity, equity and inclusion across everything we do, continually evaluating policies and practices to make sure they are inclusive and equitable.

• To make sure everyone’s voice is heard and people have the opportunities to learn to be better allies in the workplace, we encourage the team to share what they’re celebrating, facilitate training and group discussions, and seek regular feedback about what more the company could do to help people feel included.

• To ensure that our recruitment process is consistent and fair, we anonymise your application and therefore do not see your name, personal, educational or professional background. We also randomise the order of responses so that it’s less likely that a candidate is advantaged or disadvantaged by where their answers appear compared to other candidates.