Design Jobs

This is a pivotal strategic role in our organisation which will focus on the growth and development of our engagement with our stakeholders, partners and supporters. Together with your counterpart, The Head of Fundraising and Communication (Public and Corporate), you will drive income growth and lead on developing our social capital and presence within the city.

We are currently undergoing a strategy refresh and are looking for someone with a proven record of securing and maintaining large, multi-year grants, strategic acumen, innovative thinking and a positive proactive outlook to support us on the next stage of our development.

This role will be based at our main office in Bristol and will require the post holder to be present at our offices with some homeworking.

About James’ Place 

James’ Place Charity was set up by Clare Milford Haven and Nick Wentworth-Stanley in 2008 after their twenty-one-year-old son, James, died by suicide ten days after a minor operation. James had no history of mental illness or depression and had sought urgent help for anxiety and suicidal thoughts, but didn’t find it.   

James' Place was set up to make the experience of finding help as easy as possible. James’ Place offers men who are experiencing a suicidal crisis a brief, intensive, therapeutic intervention in a safe environment. Men who walk through the door at James’ Place will be in a space where they feel valued and respected. 

The first James’ Place opened in June 2018 in Liverpool, the first of its kind in the UK, and has to date supported more than 2,300 men experiencing suicidal crisis through our innovative and safe therapeutic intervention. We provide a calm and peaceful environment both inside the centre and in our landscaped garden, accessible to men who visit us as well as their friends and families.

In 2022 we opened a new centre in London and in early in 2023 we launched an appeal to raise over £10m to fund three more centres across the country. Our third centre opened in Newcastle at the beginning of 2024, and we are currently raising funds to open a James’ Place in Brimingham. 

The Fundraising and Communications team 

We are a small team with big ambitions. The team comprises a Head of Fundraising and Communications, two Fundraising Managers, a Senior Communications Manager and a Senior Outreach Officer. We are recruiting two roles to the team: a Fundraising Executive and a Fundraising and Communications Assistant.

Fundraising Executive

We are looking to recruit a Fundraising Executive to support our fundraising and communications activities and be part of our small and dedicated team. This role is a new post in the team, so it is a great time to join the charity as we invest in our fundraising and communications team to maximise our income and realise our ambitions. 

About You

Having previously worked in the charity sector, you will be passionate about our cause and committed to supporting us in raising the money required to meet our ambitions.

With an eye for detail, strong analytical and organisational skills, you will be able to undertake research on prospective corporate, major, trust and public donors and produce high quality written reports to support funding bids.

Using your ability to build effective relationships and work collaboratively, you will support fundraisers by providing them with timely and accurate information and manage a portfolio of smaller trusts and foundations, which will also include stewardship.

Please take a look at the Job Description and Person Specification and get in touch if you have any questions.

Fundraising and Communications Assistant

In this varied and interesting role, you will:

· Manage the receipt, recording and acknowledgement of donations received by the London centre and national fundraising activities, working with other centre staff on the development of administration procedures.

· Ensure the CRM database is kept up to date and support the fundraising team to produce high quality reports.

· Support the Events Manger in the delivery of fundraising and engagement events across the organisation.

· Support the Fundraising Managers in arranging meetings and visits with donors and prospective donors.

· Use digital media strategy tools to generate relevant and varied digital content across chosen channels.

· Create regular communications, reports and updates for fundraisers to tailor for their individual donors.

About you:

You will be a self-starter with a desire to make an impact and a connection to James’ Place, you will bring your passion, previous administrative experience and a proactive approach, to enable our fundraising team to be as efficient as possible.  Using your knowledge and understanding of a range of social media platforms and your keen interest in learning about new digital innovations, you will support us in creating digital content across our chosen channels. You will work with our CRM software, Salesforce, to ensure our records are up to date, accurate and provide useful reports.

These are exciting opportunities for someone looking to take progress their career in the charity sector at a vibrant and growing organisation, working for a vital cause where you can have a huge impact. You will have an excellent opportunity to build and broaden your understanding of fundraising and gain experience, as well as supporting challenge fundraisers and working with a wide range of key stakeholders.

About the role

The Head of IT Services is responsible for the management of all IT services for the Motability Foundation and delivery of our digital, data and technology strategy. Working in a single site environment, with a focus on Microsoft technologies, you will ensure that our business continues to operate successfully day-to-day and continues to evolve to meet future challenges.  

Role Accountabilities

Network and Systems

· Oversee and direct the development of infrastructure of IT applications, networks, security and telecoms.

· Ensure we have a robust IT business continuity plan that forms part of the overall business continuity strategy.

· Oversee and direct the procurement of IT hardware, software and maintenance in line with company policy.

· Ensure that all other IT policies and procedures comply with statutory and regulatory requirements, are regularly reviewed and the required audits are in place to ensure compliance.

· Oversee all data exchange procedures with Scheme Partners and Government Agencies.

· Ensure compliance with all hardware and software licensing requirements.

· Responsible for the management of hardware and software updates ensuring that all systems remain within support and meet the on-going requirements of the business.

· Ensuring that system and data security is continuously tested for new IT viruses, be alert to new security risks and have plans in place to deal with them.

IT Strategy

· Design and implement an IT roadmap for all hardware and software in line with the overall Motability Foundation digital, data and technology strategy.  

· Provide technical and professional support to the Executives in their longer-term review of IT investment strategy based on future business needs and processes.

· Provide leadership with regards to emerging IT opportunities and threats, providing recommendations to executives as and when required.

· Maintain our structured project development methodology to ensure that only relevant and supported projects are initiated.

· Ensure the successful delivery of approved IT projects against agreed timelines, deliverables, and budgets.

Partnering with the Business

· Act as a partner to the business in identifying and delivering digital, data and technology solutions to support business aims.

· Work with Senior Management, Scheme Partners and Suppliers to propose, agree and deliver an IT service to defined Service Level Agreements.

· Continuously seek feedback from the business on the service provided by IT and develop action plans to put in place improvements.

Leading the Team

· Manage, develop, and motivate the thriving internal IT team of 12.

· Monitor performance against service level targets ensuring constructive and rapid solutions to problems.

· Maintain staff by recruiting, selecting, orienting, and training employees; maintaining a safe and secure work environment; developing personal growth opportunities.

· Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.

· Role model our values of being collaborative, respectful and evolving.

Managing our Costs

· Responsible for IT budget of c. £1.7million.

· Provide regular and ad-hoc reports to present to the Executive Team.

· Analyse problems, research solutions and present to the Executive Team.

· Raise and approve regular and ad-hoc IT purchase orders.

What will make you great in this role?

You will have excellent communication skills and a naturally collaborative approach to identifying problems, bringing together solutions, and creating a plan to deliver the changes to make a real difference to the system users. Your ‘can do’ attitude will be balanced with a pragmatic approach to problem solving and the ability manage a range of stakeholder expectations.

You will be passionate about IT adding value to the business and delivering support to our busy teams. Your ability to translate technical issues into meaningful plans will greatly help colleagues who will look to you to learn about new concepts and technologies.

Your experience

Must haves:

· Significant IT experience which includes a strong knowledge of Microsoft technologies (M365) and Networking (Lan/Wan Cisco technologies).

· Experience in IT infrastructure planning and development and managing significant capital projects and budgets.

· Possesses good knowledge of different software systems, client/service architectures and various compatibility requirements.

· Experience of managing suppliers and supplier relationships.

· Able to communicate and influence clearly and persuasively, both verbally and in writing.

· Ability to motivate and develop a diverse team.

· Maintain a broad and long-term perspective of IT developments to influence forward planning.

· Take ownership of and analyse problems, implementing practical solutions.

· Maintain organisational effectiveness and efficiency by defining, delivering and supporting strategic plans for implementing information technologies.

· Experience working within a not for profit environment.

Nice to haves:

· IT degree level (IT) or equivalent.

· MCSE/MCP certification.

· ITIL Foundation.

· Experience with Virtualization technologies.

· Experience of BCP/DR planning, implementation and testing.

· Experience of Cloud Computing/SaaS.

· GDPR awareness.

Reporting lines and relationships

Reports to: Executive Committee.

Key relationships: Motability Foundation Executive Committee, Board of Governors, Heads of Departments and Managers.

Direct reports: Team of 12 across Service Desk, IT Operations, Systems and Data and Security.

Extra Information

The role is based at our offices in Harlow, Essex which is easily commutable from London (30 minutes from Liverpool Street or 18 minutes from Tottenham Hale). We offer both blended and flexible working arrangements which can be discussed as part of the application process. It is expected that the role will be required in the office 2-3 days per week.

Working as part of the External Relations department, you’ll be responsible for leading and driving our digital communications and marketing efforts, taking our engagement with key audiences to new heights.

Nurtureuk trains teachers to identify and address children's unmet social, emotional and mental health needs, ensuring pupils are ready and able to learn. Nurture practice was developed more than 50 years ago and is a way of relating to children that helps build their social skills, confidence and self esteem. Our work helps schools improve behaviour and attendance and reduce exclusions, and most importantly it improves children and young people's wellbeing. 

We're on a mission to make nurture the norm in schools and we have ambitious plans to raise our profile and showcase the transformative effect nurture practice is having across the UK. 

We're looking for a digital engagement manager with a strategic understanding of digital communications and extensive experience of using a range of marketing tools and channels. They will be brimming with ideas for original content that amplifies our messages and helps demonstrate the impact of nurture. 

Please download the job description for full details. 

The NSPCC's mission is to end cruelty to children in UK. To carry out its charitable work and achieve its strategic objectives, the NSPCC must communicate efficiently and effectively with the maximum possible impact,relevance, and emotional resonance to engage all key audiences including supporters, professionals, serviceusers, volunteers, and the public across a variety of offline and online channels.

The purpose of the Brand and Content team is to create the most compelling, relevant content and communications for our audiences - informed by channel and creative expertise - to help prevent child abuse.

Our key focus is to:

·Lead the development of the organisation's brand and content strategy

·Tell a clear and inspiring story of what we do and the impact we have as a charity

·Develop, deliver, and optimise content for our audiences across our owned channels

The Brand and Content team is made up of creatives, digital and social content makers, producers, and project managers. We are responsible for creating marketing identities, concepts, materials, and campaigns across all channelsand for all audiences.

Job purpose

The role of Junior Creative Project Manager is integral to the day to day running and delivery of projects and therelationship management between commissioning teams across the organisation, our in-house creatives, andour external suppliers.

·Contribute to the Communication function's purpose of ensuring that all content and communications areof an appropriate high standard, consistent with NSPCC's brand and key messages.

·Manage and deliver the production of a range of creative content and communications materialsfor campaigns, partnerships, and events across all channels and platforms.

·Manage key client relationships across the organisation - ensuring work meets the expectations set out inthe original client brief and support the creative team in providing clear and persuasive rationale for concepts and creative execution.

·Help deliver the agreed Brand and Content team strategy, plans and standards.

Key relationships - Internal

·Reports to Senior Creative Project Manager

·Works closely with other members of the Creative Project Management team, and wider Brand & Content department

·Works closely with colleagues from the Communications directorate and other teams across the organisation

Key relationships - External

·Liaison with creative freelancers as appropriate

Main duties and responsibilities

·Manage creative production to ensure high quality work is delivered on time and to budget through internal and external services

·Oversee the day-to-day production of several projects

·Engage with stakeholders and commissioners to build strong relationships and manage expectations throughout project lifecycle

·Facilitate project meetings; briefings, stand ups, wash ups

·Define project objectives into actionable creative tasks

·Create and maintain project schedules, problem-solving any deviations

·Encourage best practice and look for opportunities to optimise ways of working

Responsibilities for all Staff within the Communications directorate

·A commitment to safeguard and promote the welfare of children and young people

·To actively participate in regular department and team meetings, contributing to strategy, discussions and decisions which will be beneficial to NSPCC's communications activities.

·To maintain an awareness of own and others' Health and Safety and comply with the NSPCC's Healthand Safety policy and procedures.

·To take personal responsibility for keeping up to date with NSPCC work to end cruelty to children,including securing updates on project and service developments and general NSPCC news.

Person specification

·You have excellent communication skills and are confident managing stakeholders, commissioners, and external suppliers

·You are proactive and think ahead, asking the right questions along the way

·You are a problem solver and know how to navigate a challenge

·Great attention to detail and organisation skills

·Exceptional time management and know how to drive a project forward

·You are adaptable and keep calm when things don't quite go as planned

·You can manage several projects simultaneously

·You love collaborating on creative projects and like to keep up to date on creative developments

Safer Recruitment

As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk.

Our safer recruitment practices support this by ensuring that there is a consistent and thorough process ofobtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.

The recruitment and selection of our people will be conducted in a professional, timely and responsive manner and incompliance with current employment legislation, and relevant safeguarding legislation and statutory guidance.

Our principles:

Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation andcompetencies. Our robust recruitment and selection process should ensure the identification of the person bestsuited to the role and the organisation.

•Committed to diversity and equality of opportunity and will interview all applicants (internal and external)who self-declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for.

•We will make reasonable adjustments at all stages of the recruitment process in order to enable successfulcandidates who declare disabilities to start working or volunteering their time with us.

•Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit.

•As an organisation committed to safeguarding, we will ensure all under 18's joining the organisation willhave ongoing risk assessments to ensure their role and activities are safe and appropriate.

•All documentation relating to candidates will be treated confidentially in accordance with the GDPR legislation.

Sight Scotland is Scotland’s leading charity providing specialist care, education and research for people with vision impairment. The charity has been in existence for over 230 years, and offer a variety of services in the community as well as education, transcription into alternative formats and residential care for adults and children. Their vision is of an inclusive Scotland where people of all visual abilities have the opportunity to thrive. To achieve their mission they are looking for a Supporter Fundraiser who will proactively engage with supporters, community groups and volunteers in the community.

The Digital and Social Media Creative is a new post, joining the Fundraising team within a newly formed Cause and Engagement team. It is an exciting time to join with investment in the Fundraising team, a new organisational strategy and direction, and a roadmap for fundraising planned. The charity is recruiting for 5 other fundraising roles alongside this role, including another digital fundraising role.

This role is responsible for developing and creating engaging digital content and for managing Sight Scotland’s social media channels. This role requires a mix of creativity, digital storytelling and a passion for social media in the charity sector. The role will enhance Sight Scotland’s online presence and engage their audiences, inspiring people to donate, take part in sponsored events and online campaign actions as well as contacting the charities for support with sight loss.

It is important that the successful candidate for this role has existing experience of working within a charity/fundraising environment. In order to ensure the role is successful, an understanding of fundraising and how we can effectively apply digital tools and techniques to support income generation is vital. 

To apply, please download the Candidate pack and contact THINK Recruitment for a screening call. 

Role Purpose

We are seeking an organised and proactive Engagement Assistant to join our team. In this role, you will collaborate closely with Programme Teams and Engagement Team to design and execute impactful events, and support communications. This position is ideal for someone who thrives in dynamic environments and is passionate about delivering exceptional event experiences.

Key responsibilities will include:

Events

· Work closely with the Senior Events Manager and Events Manager to manage and deliver a number of events from conception to completion.

· Take ownership and manage the administration of all event admin.

· Lead on all elements of guest correspondence including guestlist collation, managing the RSVP inbox, overseeing development of guest communication, and managing guest registration at events.

· Team lead for Salesforce.

· Overseeing the design development of key event materials.

Please note that this role will involve some occasional UK and International travel.

Comms

· Take ownership of The Royal Foundation calendars and planners

· Provide administrative support for communication and event activity

· Creating PowerPoint decks for Communication or Events team

Knowledge, experience, and personal qualities

· Ability to manage tasks with numerous dependencies.

· Exceptional communication skills, with the ability to collaborate and work with multiple teams.

· Capable of delivering exceptional work at a fast pace in complex environments and balancing a large number of different stakeholders and priorities at once.

Knowledge and experience (all essential)

· Experience delivering events (essential)

· Experience working in communications/campaigns (desirable)

· Experience using Salesforce (desirable)

Personal qualities (all essential)

· Willingness to learn and develop new skills.

· Self-starter and independent thinker; able to solve problems and instigate solutions.

· Take initiative and responsibility for their own workload.

Our Company & Culture:

The Royal Foundation is committed to equity, diversity, and inclusion and to ensuring a positive, safe, and respectful environment which promotes the wellbeing and dignity of our employees, partners, suppliers, and those whose interests we represent. We are committed to promoting a positive and inclusive working environment that has a diversity of people and views, and one that supports our culture of collaboration and curiosity. These principles underpin our professional behaviour and are embedded in our policies, procedures, day-to-day practices, and external relationships.  We therefore welcome and encourage job applications from people of all backgrounds.

If you have the relevant skills and enthusiasm for the role, then we’d love to hear from you.  Please send your CV and a one-page covering letter explaining your motivation for applying and how you meet the skills and experience required for the role by clicking ‘Apply’ now.

Closing Date for applications: 29th November 2024

About SafeLives

We are SafeLives, the UK-wide charity dedicated to ending domestic abuse, for everyone and for good.    

Last year alone, 14,000 professionals received our training. Over 80,000 adults at risk of serious harm or murder and more than 100,000 children received support through dedicated multi-agency support designed by us and delivered with partners. In the last six years, over 4,000 perpetrators have been challenged and supported to change by interventions we created with partners, and that’s just the start. 

Together we can end domestic abuse. Forever. For everyone.

The Role

The Drive Partnership works across the domestic abuse specialist sector, public sector partners and beyond to develop sustainable, national systems in England and Wales that respond effectively to all perpetrators of domestic abuse. In this key role, the Senior Project Management Support Officer will be responsible for supporting the effective project management of a number of our projects and providing administrative support for the wider Drive Partnership Teams.

As a member of the Project Management Office (PMO) a key element of this will be supporting the Drive team and Drive Partnership organisations – SafeLives and Respect, with development and delivery of training products to support workforce development in the perpetrator services sector.  

Hours: 37.5 hours per week.

Contract: Fixed term for 2 years (with possibility of extension).

Location: SafeLives Bristol or London office, with flexible home working (with travel to London and Bristol offices, and Drive sites, as required).

Benefits

• 34 days' holiday incl. public holidays
• Flexible working e.g. compressed hours
• Cycle to work scheme
• Eye care vouchers
• Pension scheme with 4% employer contribution
• Childcare vouchers
• Employee assistance programme
• Clinical supervision
• Holiday purchase scheme to buy up to an additional 5 days
• Enhanced family leave policies
• Enhanced sick pay
• Professional development fund
• Individual learning budget
• Restorative practice training
• Time off in lieu 

If this challenge sounds as exciting to you as it does to us and you believe you have the qualities we have described, please take a look over the job description and submit a 500-word cover letter and CV.

Closing date: 9am on Monday 9th December 2024. 

SafeLives is a committed provider of equal opportunities for all; please see our job description for full details.

No agencies, please.

Just Treatment is excited to be hiring a Youth Mental Health Organiser to work alongside our Senior Youth Mental Health Organiser and young people directly affected by the youth mental health crisis. This role focuses on supporting young people to lead powerful campaigns that hold the corporations driving and profiting from the youth mental health crisis to account.

If you’re passionate about empowering communities and creating systemic change, we’d love to hear from you!

Just Treatment is a growing patient-led campaign fighting to ensure everyone gets the healthcare they need by demanding that the government acts to put patients before corporate profits. We believe the only way we can achieve these changes is by building a movement of those directly affected by the problem to challenge the power of the pharmaceutical and health industries. We have a track record of high impact campaigns that have changed the lives of the people we work with, and thousands of NHS patients, by forcing corporations and politicians to move.

Our approach is centred on deep organising with a cohort of patient leaders who have been directly impacted by the health injustices on which we campaign. This group steer and lead our campaigns, but are supported by a much larger group of volunteers and supporters. This role will be focused on our campaign strand around the crisis in young people’s mental health, focused on the role that late-stage capitalism is having on both the drivers of poor mental health, mental illness, and madness, and the ineffective responses to this crisis.

The role has two distinct parts: providing administrative support that facilitates the work of the Senior Youth Mental Health Organiser; and identifying and developing the leadership of young people directly affected by these health injustices and their families, building trusting relationships that ensure they are able to shape the strategy and lead the campaigns that win tangible improvements in the mental health and wellbeing of the people we are campaigning with and for.

You will work with key external allies to coordinate and multiply our campaigns, and ensure there are meaningful actions volunteers and supporters can do to further our campaign goals . You’ll love working as part of a collaborative, small team and you’ll thrive on building trusting relationships with the people you work with. And you’ll be committed to taking on David Vs Goliath fights for justice.

Check out our website for more info and how to apply!

About Us: 

Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people’s lives and strengthen our local community.

At Enable, we value our employees and our culture, focusing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best. On top of a competitive salary and flexible working environment, employees will also receive:

Reports to: Mental Health Client Assessment Coordinator

Based: Wandsworth

Salary: £31.52 per hour 

Work Arrangement: Casual

DBS: Enhanced

Role Overview: 

This role will offer the opportunity to work as a personal trainer across the Active Wellbeing Programme.

The Active Wellbeing Programme:  

The Active Wellbeing programme is a specialist mental health exercise referral programme. This programme is designed to engage and promote health and wellbeing to people diagnosed with a severe mental illness (SMI). The role will be working across the Kingston borough on our Active Wellbeing Kingston BME pilot service the option to work across our Richmond Active Wellbeing programme.

The Health and Wellbeing Team at Enable are a passionate group of health professionals who empower people to make lasting changes to their health and wellbeing and improve their quality of life. We put the person at the centre of everything we do, building innovative initiatives that tackle barriers to improving health. We are experts at reducing health inequalities, real or perceived, and creating lasting changes. 

Location 

The role will be primarily working across the Wandsworth borough on our Active Wellbeing service with some areas into Richmond being available as follows:

• Battersea
• Tooting
• Balham
• Wandsworth
• Putney
• Roehampton
• Barnes
• Sheen
• Kew

Job Purpose and Dimensions 

• The post-holder will be responsible for delivering a 10 week, 1:1 personal training programme to clients with severe mental health illnesses (SMI) which can include: Bipolar, Schizophrenia, Severe Clinical Depression.
• The post-holder will be responsible for attending initial and final assessment meetings either side of the 10 week programme for each client assigned to them as part of the Active Wellbeing programme.
• Ensures that the service is provided to the standards required by the organisation, Government Legislation and governing body rulings.
• Deliver a one hour exercise session each week over a duration of 10 sessions per assigned programme client.
• Actively involved in programme assessments either side of the 10 session programme.
• Deliver an individualised physical activity programme to each client assigned

Main Duties/Responsibilities:  

• Design and deliver a weekly physical activity session for each client considering safety and progression with each of the 10 sessions.
• Engage in all client assessments prior to and beyond their 10-week programme
• Active engagement and design of goals and individualised exercise plans for each client
• Monitor clients exercise intensity, type, and ability to ensure clients are exercising safely.
• Monitoring clients mental wellbeing during sessions to ensure safety and communicating any concerns to the line manager.
• Responsible for arranging weekly sessions with clients.
• High level of communication between instructor and client to confirm session times and locations.
• High level of communication between instructor and line manager to report any concerns with a clients mental and physical wellbeing during sessions.
• Provide motivation and encouragement for clients to engage in sessions and stay engaged in their programme.
• Responsible for the setup of equipment for outdoor or online sessions.
• Responsible with checking in and out of sessions with the admin team to ensure safety of both instructor and client.
• Responsible for checking the safety of equipment. If equipment is faulty and needs to be replaced, responsible for communicating this with the Active Wellbeing programme coordinator.
• Responsible for administering first aid in the event of an accident and ensuring that safety requirements are met in all areas.

Skills and Experience:  

• Level 3 qualified personal training certification (essential)
• At least 2 years’ experience in a role that involves delivering face-to-face personal training physical activity support
• Experiencing working in a mental health setting and/or long term health conditions (essential)
• Experience working with vulnerable groups (desirable)
• Mental health first aid, suicide prevention or mental health awareness qualification (desirable) or willingness to undertake training (essential)
• Understanding of the principles of confidentiality and how these apply when handling service-user information.
• Understanding of the challenge’s vulnerable adults diagnosed with an SMI face in relation to independent activity and accessing health programmes
• Good ability to use Microsoft Office and Outlook email
• Ability to work with vulnerable adults with a wide range of social, health and wellbeing needs, inspiring trust and confidence, motivating others to reach their potential. 
• Excellent organisation, planning and time management skills.
• Able to commute to various service locations across the Kingston borough as required

We currently have a preference for applications from instructors who identify as female, to ensure we can provide this as an option for our service users.

This is an exciting opportunity to be a part of a company that positively impacts the community around them! If you are someone that is motivated by a desire to enrich the lives of others and make a genuine difference, then please Apply Now and follow the prompts. 

Enable is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. To find out more on our approach to Equality, Diversity and Inclusion, please visit our website. 

We believe anyone in our community should have enough to feed themselves and their family. That is why we provide three days' nutritionally balanced emergency food packs to local people who are referred to us in crisis. We also offer additional advice and support to help people address the underlying issues.

Our work is made possible by a group of amazing volunteers and a small passionate staff team. As part of the overall management team, the Volunteers and Warehouse Manager will be responsible for the recruitment, induction, training and scheduling of rotas for our dedicated team of volunteers across all foodbank activities and will lead in the organisation and running of school holiday family lunches, cookery classes, Duke of Edinburgh student volunteering programme, and social events for volunteers. They will also be responsible for the day-to-day functions of the onsite warehouse units ensuring adequate stock levels and apprpriate stock rotation.   

We're looking for kind, compassionate and resilient Bank Support Workers to join our learning disabilities service in Hertfordshire.

£13.15 per hour, working on a zero hour contract.

Want to feel like you're making a difference? You'll feel at home here.

Bank Support Workers have the ability to accept any shifts available on an ad-hoc basis across from all of Look Ahead's specialisms including Mental Health, Learning Disabilities, Homelessness and Young People. Bank Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices. Within Learning Disability services, this will include providing physical, domestic, emotional and social care. Within Mental Health and Homelessness services they will enable vulnerable people living in a variety of different tenures to manage their tenancies/ licences and move towards greater independence within the community by providing a flexible and individually tailored support package. While carrying out activities, Bank Support Workers should deal with all customers, visitors and staff in a professional and appropriate manner and report to Look Ahead staff and management any observations relating to customers' welfare.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Working proactively with other members of the team to handle the service caseload and administrative responsibilities
Building supportive, trusting relationships with customers
Conducting key work sessions that are innovative and engaging in order to achieve Support Plan goals
Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
Proactively manage risk and safety both in and outside of their physical living environment
Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
Report any observations relating to customers welfare
Develop and maintain links with all key agencies and service providers in the local area to provide a range of engagement opportunities for customers in the community

For the full list please see our website.

The above sets out the key responsibilities and typical tasks, however not all of these tasks will be relevant to all specialisms. You may also be required to undertake various other tasks and duties to ensure that our customers' needs are fully and effectively met. The list is not exhaustive.

About you:

Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Approachable and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Flexible
Open to feedback and self development
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is essentially customer-focused
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviours

What you'll bring:

Applicants may have some previous relevant work experience. This may be experience gained from care of a vulnerable person or work in similar organisations. Prior experience is not a pre-requisite for the role as key behaviours and core competencies will also be taken into account.

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

4,000 professionals, 0 days wasted, 1 incredible purpose.

Face to Face Delivery Manager - Outsourced Partners

£34,000 - £39,000 plus

Reports to: Senior Face to Face Manager

Directorate: Marketing, Fundraising & Engagement

Contract: Permanent

Hours: Full time 35 hours per week (compressed hours or 4 day weeks would be considered)

Location: Stratford, London Office-based with high flexibility (1 day per week in the office)we are also open to flexible working requests such as home working

Closing date: 08 December 2022 23:55

This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. Please let us know if there is anything about the recruitment process that you would like to discuss, in particular if there are any changes or adjustments that would make it easier for you to apply.

Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

Recruitment process: Competency based interview via Teams

At Cancer Research UK, we exist to beat cancer.

Cancer Research UK are looking for a dynamic, pragmatic and proactive individual to join us as Face to Face Delivery Manager for our outsourced partners.

As well as having our own inhouse Face to Face Fundraising team, we work with circa 4 agencies who provide us with the resource to engage and inspire the public to sign up to monthly donations supporting CRUK. To date, we have generated over £120m from face-to-face fundraising third-party individual giving activity, having a huge impact for our life saving research

As a Face-to-Face Fundraising Manager, you'll be the driving force behind delivering our ambitious fundraising targets in this area, maximising opportunities, working with a range of agencies, stakeholders and your team to deliver our outsourced face to face acquisition programme in the UK, ensuring its success day to day.

You don't need to have worked specifically in the Face-to-Face Fundraising space previously, but you will need to come with experience of managing multiple agency relationships as well as strong stakeholder management skills.

In return you will have the chance to work within a varied role where you can use your skills and experience to help us beat cancer sooner.

What will I be doing?

• Deliver a face to face fundraising acquisition programme via outsourced partners, in line with agreed strategy and targets.

• Drive the success of the face to face fundraising acquisition programme, ensuring key performance indicators are met, pro-actively looking for opportunities to improve performance, working collaboratively and alongside our outsourced partners in order to do so.

• Ensure appropriate training and compliance monitoring of face to face outsourced partner activity is in place, with timely and appropriate remedial action being taken where needed to ensure Cancer Research UK and industry standards are upheld and an excellent supporter experience is offered.

• Establish, develop and maintain excellent relationships with our suppliers and partners, proactively looking for opportunities to optimise our partnership with outsourced partners, for the benefit of the organisation.

• Lead on the troubleshooting of day to day campaign delivery challenges, acting swiftly to implement workable solutions and ways forward, working closely with the F2F Manager - Outsourced Partners, Individual Giving Operations team, and the relevant stakeholders in order to do so.

• Ensure all operational aspects of campaigns from planning through to execution and analysis are in place and as efficient as possible, putting processes in place to ensure the effective management of campaigns, working with the Individual Giving Operations team and other internal and external stakeholders to achieve this.

• Onboard new suppliers as required, and manage existing relationships through contracts, performance, monitoring compliance and service level agreements, working closely with the Face to Face Manager - Outsourced Partners, in order to do so

What are you looking for?

• Relevant experience of managing agency relationships, contract management, managing performance, meeting or exceeding key performance indicators ( Face to Face agencies would be beneficial but isn't essential)

• Experience of working in a heavily regulated environment and ability to get up to speed with current fundraising regulation

• Relevant experience of planning, delivery and analysis of end to end project activity or campaigns (fundraising or face to face would be beneficial)

• Flexible approach, with an ability to work successfully in a dynamic operating environment

• Proactive approach to problem solving with ability to manage several projects at any one time

• Excellent influencing and negotiation skills - both internal and external stakeholders, and suppliers

• Excellent verbal and written communication skills

Our organisation values are designed to guide all that we do.

Bold: Act with ambition, courage and determination

Credible: Act with rigour and professionalism

Human: Act to have a positive impact on people

Together: Act inclusively and collaboratively

We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.

If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you.

What will I gain?

We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.

How do I apply?

We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively.

Job Title

Graduate Commercial Bid Writer

Grade

GRADE 7

Reports to

Head of Commercial Bid Writing  

Responsible for

N/A

Job purpose

As part of the bid writing team be accountable for writing multi million pound winning bids for agreed contracts, tenders and frameworks in line with the agreed operating model, enabling United Response to retain and grow income in a sustainable way.

Key responsibilities

Bid writing

· Writing high quality and innovative responses in tenders and framework that are representative of United Response work in collaboration with Operation colleagues and Relationship Managers that will lead to winning multi million pound partnerships

· Working closely with the Principle Commercial Bid Writer, Heads of business development, operational subject matter experts to ensure that all tenders, are written to an excellent standard and meet necessary criteria within internal and procurement timeframes.

· Editing and copywriting content to provide consistent and engaging written submissions.

· To articulate and illustrate information provided to you as well as work up concepts into creative and innovative ideas, in line with The United Response strategy and brand. This will include research, example gathering, development of new initiatives and engaging internal and external stakeholders, to include in model development and submissions which will lead to significant increases in income.

· Working with the Principle Commercial Bid Writer to develop a library of sector leading stock responses ensuring tools, examples and information are kept up to date and properly represents the work we do

· Write excellent bids, that bring our offer to life and win UR the contracts

Budgets and Critical Analysis

· Develop comprehensive blue prints for each of our contracts, which will include:

o Rigorous and comprehensive cost benefit analysis for all of our services and bids.

o Experience of developing significant comprehensive budgets for bids to ensure that the ROI is met ensuring sustainable contracts.

o A full risk assessment for the contract to inform decision making for a bid no bid scenario.

Best Practice and Learning

· Keep abreast of latest innovations and research to include in responses.

· Work with colleagues in Operational, Quality and Practice teams to ensure the best practice is shared and knowledge and management information is both used in tenders and available to the organisation.

· Research and data collection for bids, contributing as actively to bespoke model design and innovation development.

· Evaluate and improve future submissions utilising bid feedback and good practice from successful bids, taking a lead and ownership of the Response Library.

Opportunities

· Develop strong and effective communication and relationships across the organisation to understand opportunities and requirements that will take key stakeholders on the bid development journey.

Information & Governance

· Ensure that all processes, procedures and systems to support income generation are followed in accordance with best practice and Information Governance Policies.

· Ensure that United Response and partner’s intellectual property and commercially sensitive information is protected and used appropriately.

· Ensure confidentiality of our people and the people we support is maintained at all times.

Service User Engagement

· Always act as a champion of United Response and local partnerships internally and externally, modelling appropriate behaviours.

· Engage in and instigate true co-production, devolved decision making and strengthening the voices of the people we support.

· Develop and/or build strong and positive relationships with key stakeholders and where required commissioners.

Person specification

Essential Criteria

Part One – Experience

We will be looking for evidence of your:

· Credibility in your potential to write multi million pound sector leading bids and frameworks in the social care sector.

· Credibility in building relationships with operational colleagues and other key stakeholders.

· Credibility in developing rigorous and comprehensive cost benefit analysis for multi million-pound contracts and tenders.

· Supporting colleagues to think differently, developing bids that are easy to read and impactful.

· Understanding of how to deliver social purpose in a business-like manner, good business and financial planning skills and proven track record in delivering against financial targets and managing business risk.

· Commitment to co-production with people we support and their families/advocates.

Part Two - Key Competencies

We will be looking for evidence that you:

· Exceptional writing and communication skills.

· Analytical with an eye for detail.

· Have strong & practical understanding of how to write powerful bids in personalised public services.

· Can critically appraise ideas, proposals, and operating models to ensure that the bids we submit are deliverable and achieve agreed operating margins.

· Ability to work at pace and can juggle competing demands, making reasoned decisions about priorities.

• Can apply project management techniques appropriately to the scale of the task in hand.

· Can harness creative thinking and innovative approaches both of your own and enable others to apply these to deliver practical outcomes.

· Can strike a balance between tried & tested approaches while being willing to take calculated risks in developing new ways of doing things.

· Can show resilience when needed for yourself and assist others to develop this.

· Can hold colleagues to account in an appropriate way to provide high quality information needed for the bids.

Part Three - Personal Style and Behaviour

We will be looking for evidence that you:

· Can describe what your commitment to the aims, values and goals of United Response looks like in practice.

· Have integrity and display courage in tricky situations.

· Work collaboratively with the Business Development team to help deliver exceptional results.

· Are articulate, able to transform complex and often technical subjects into clear messages, and with strong presentation skills, able to create concise yet robust bids.

Desirable criteria

· Volutary or employed bid writing experience

· Certificate in Bid Management or similar