Delivery manager jobs

Finance and Admin Manager

Do you want to work for a vibrant and established, award-winning civil society organisation with a national profile?

We are looking for a Finance and Admin Manager to join this innovative, brave and creative team.

Position: Finance and Admin Manager

Location: Cross Green, Leeds 

Hours: 35 hours per week 

Salary: Grade 7 SCP 26 - £34,082 - £37,810 (with a pay award pending of minimum 7% in May 25)

Contract: Permanent

Benefits: The provision of workplace wellbeing support and activities, hybrid working where the role allows, flexible working and a range of family friendly policies and free parking.

Closing Date: Tuesday 29th April 2025 at 5pm

Interview Date: Wednesday 13th May 2025 

The Role

As the Finance and Admin Manager your role will be crucial in ensuring the financial health of the organisation, enabling sustainability and increasing the ability to address the inequalities faced by communities in areas such as homes, health, education, employment, financial, and social inclusion. 

You will oversee the delivery and management of day to day financial processes, you will also work alongside the administration team to enhance and develop our processes, enabling the team to offer a centralised approach to administrative support across the organisation.

You will be responsible for the production of quarterly management accounts, an annual budget and contribute to continued efforts to improve sustainability. 

As a key member of the management team, you will be responsible for fostering a positive and inclusive work environment that promotes collaboration, innovation and excellence in all aspects of the organisations work. Your leadership and strategic vision will be essential in driving the success of the organisation and improving the lives of those it serves.

About You

You will be confident to work in a busy, fast paced, community facing environment that is committed to person-centred working, with active listening skills and an empathetic approach.  You will be resilient and adaptable, and enjoy working in a role with competing priorities and deadlines.

Knowledge and experience;

• Experience of working in finance

• Experience in a more senior finance role

• Have some experience in an administration role using a wide variety of systems

• Have some experience of working in a strategic role contributing to the ongoing development of organisational strategy

• Have some experience of working with communities or people experiencing discrimination and stigma

• Good working knowledge of accounting software – ideally Quickboooks

• Good working knowledge of budgeting and financial management in the charity sector

• Have some experience of line managing a small team

PLEASE NOTE: CV’s will not be accepted for this role, you will be redirected through to the charity’s website where you will need to complete their application form 

About the Organisation

Join an established and award-winning civil society organisation with a national profile, that is recognised as being innovative, brave and creative.  The overall aim is to improve quality of life for Gypsies and Travellers through addressing inequalities in homes, health, education, and employment, financial and social inclusion. The charity run a number of community facing and strategic projects to achieve its aims including advocacy, community development and youth work. Those who access these services and activities are called members.

You may have experience in roles and areas such as Finance, Admin, Administration, Finance and Administration, Finance Manager, Admin Manager, Administration Manager, Finance and Administration Manager, Financial Controller, Finance and Operations Manager. 

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Vacancy Reference Number:

QC/PROG/UK-R1

Position Title:

Quality Coordinator

Reports to:

Programmes Manager

Department:

Programmes

Location:

Muslim Hands, 148 – 164 Gregory Boulevard, Gregory House, Nottingham, NG7 5JE

Hours of Work:

Full-time, 35 hours per week

Salary Range:

£27,000 - £32,000.00 per annum (commensurate with experience)

Terms of Employment:

6-Months’ Fixed-Term Contract (with a 3-Month Probationary Period)

Application Process & Closing Date:

Send an up-to-date CV and supporting Covering Letter by Email by no later than 4th May 2025

Approx. Interview & Role Commencement Date(s):

· Interviews: As and when strong candidates identified

· Start: ASAP thereafter

Note: Strong Applicants may be contacted sooner, ahead of the closing date, to hold either a ‘In-Person’ or Online Interview (via MS Teams, Zoom or Skype) with Muslim Hands; therefore, please familiarise yourself with MS Teams, Zoom or Skype prior to submitting your Application.

Other Information:

Muslim Hands’ Open Kitchen is a community initiative dedicated to providing nutritious, hot meals to individuals in need, while fostering a welcoming and compassionate environment. With three operational Open Kitchens, our mission is to not only alleviate food insecurity but also to serve with dignity, respect, and care. We are looking for a dynamic Quality Coordinator to join our team and help standardise operations, ensuring consistent high-quality service. Additionally, this role will involve creating a blueprint to facilitate the expansion of Muslim Hands’ Open Kitchens across the UK.

Role Overview:

The Quality Coordinator will play a key role in ensuring the smooth and consistent delivery of services across our three Open Kitchens. This includes developing and implementing standard operating procedures (SOPs) related to staff training, volunteer engagement, service delivery, and interactions with service users. In addition, the Quality Coordinator will be responsible for designing a scalable operational blueprint that will enable Muslim Hands to expand its network of Open Kitchens across the UK, replicating best practices and maintaining high standards at new locations.

Main Responsibilities:

1. Development and Implementation of SOPs

Develop and document Standard Operating Procedures (SOPs) for key operational areas, including:

Staff training and induction programmes.

Standardising service delivery (e.g., food preparation, hygiene, and presentation).

Volunteer engagement, management, and retention strategies.

Interactions with service users, ensuring dignity, respect, and cultural sensitivity.

Ensure consistency in operations and service quality across the existing three Open Kitchens.

Regularly review and update SOPs to incorporate feedback from staff, volunteers, and service users.

2. Staff Training & Development

Design and deliver a structured staff training programme covering food safety, hygiene, customer service, safe guarding and kitchen operations.

Ensure that staff are equipped with the necessary skills and knowledge to deliver a high-quality service.

Work with the Programmes Manager and other stakeholders to identify and address training needs or gaps in staff performance.

Conduct performance evaluations and ensure continuous development opportunities for staff members.

3. Standardising Service Delivery

Develop and implement service standards that ensure a consistent and positive experience for all service users, regardless of which Open Kitchen they visit.

Establish guidelines for meal preparation, serving protocols, and dining area management.

Introduce service quality audits to assess and ensure the effectiveness of standardised procedures.

Track service delivery performance and guest satisfaction, and make recommendations for improvement where necessary.

4. Volunteer Engagement and Management

Create and implement a volunteer engagement strategy to attract, train, and retain volunteers across all Open Kitchens.

Develop clear role descriptions, training materials, and expectations for volunteers.

Ensure that all volunteers are trained in food safety and service protocols, and understand the mission of Muslim Hands’ Open Kitchen.

Maintain a positive, welcoming environment for volunteers, and develop strategies to foster long-term volunteer relationships.

5. Service User Interactions

Develop guidelines to ensure that all service users are treated with dignity, respect, and compassion in line with the values of Muslim Hands.

Train staff and volunteers on communication, conflict resolution, and cultural sensitivity.

Gather and analyse feedback from service users to continually improve the guest experience.

Establish and maintain protocols for managing difficult situations with service users effectively and with empathy.

6. Quality Assurance and Continuous Improvement

Regularly assess the performance of the Open Kitchens through audits, inspections, and service user feedback.

Identify opportunities for improvement in service delivery, staff training, and volunteer engagement.

Recommend and implement changes to SOPs based on assessments and findings.

Work with the Programme Manager and Open Kitchen Coordinator to track key performance indicators (KPIs) related to service quality and user satisfaction.

7. Blueprint for Expansion

Design a blueprint for setting up new Muslim Hands’ Open Kitchens across the UK, ensuring that they follow the same standards of service and operations.

Document key learnings from the existing Open Kitchens to create a replicable model that can be applied to future locations.

Collaborate with the Programme Manager identify potential new locations and establish expansion plans.

Ensure that the blueprint includes staffing, volunteer management, operational procedures, and compliance with local regulations.

8. Reporting & Communication

Provide regular reports to the Programmes Manager on the status of quality initiatives, SOP implementation, and service delivery.

Document and report on volunteer engagement, service quality audits, and training outcomes.

Ensure transparent communication with staff and volunteers about updates to SOPs, quality standards, and service delivery.

Qualifications and Skills

Education: Bachelor’s degree in Quality Management, Public Health, Non-profit Management, Hospitality, or a related field preferred.

Experience: 3-5 years of experience in quality assurance, operations coordination, or programme management, ideally within a non-profit or food service setting.

Strong understanding of food safety regulations and service quality standards.

Experience in developing and implementing SOPs, training programmes, and quality audits.

Excellent communication and interpersonal skills, with the ability to train, motivate, and engage staff and volunteers.

Strong problem-solving skills with a continuous improvement mindset.

Ability to manage multiple priorities and projects across different locations.

Proficiency in using Microsoft Office Suite and quality management systems.

Work Context

· The post is based in Nottingham and will involve regular travel to three Open Kitchens and potential new locations, so a valid driver’s licence and reliable transport are desired.

Some evening and weekend work may be required to support kitchen operations and events.

Deadline for applications is 4th May 2025 however we reserve the right to end the application procedure early should the right candidate be found.

NB: Unfortunately, we will only be able to contact successful candidates so if you have not heard from us by the closure date unfortunately your application will have been unsuccessful.

Already working in a fundraising, marketing, legacies or engagement role and looking for a maternity cover role that offers a new challenge, flexible working, a place to learn and grow, or a change of sector or purpose?
Ready to lead fundraising and engagement for a mental health charity rooted in South London, with long-term impact at its heart?

We’re looking for a Engagement and Fundraising Manager on a 12-month maternity cover contract who shares our values, understands what drives long-term support, and has the confidence to work across a wide range of stakeholders – from NHS colleagues to creative agencies – to continue delivery of fundraising and to increase our visibility. You'll be central to growing awareness of our work and the ways people can make an impact, increasing our reach within our NHS mental health Trust, and delivering inspiring supporter experiences that reflect our mission.

Key priorities will be to implement our legacy marketing plans, grow community fundraising with our local NHS staff, and be the key contact for supporters and fundraising opportunities. You’ll need to have experience in marketing, in fundraising across multiple income streams, or in legacy or supporter marketing – and a collaborative mindset to work hand-in-hand with colleagues internally and externally, including our soon-to-be-appointed Creative Agency.

Maudsley Charity is a grant-making charity rooted in south London. Our vision is a world where everyone who experiences mental illness, without exception, has access to the right care and support for them. We work across the mental health sector to build a more equitable and effective mental health care system in south London and promote change across the UK.

The salary is £47,180 FTE (this role is the equivalent of 4 days a week which is £39,254)

This role closes at 9am on Wednesday 23rd April with interviews being held in person on Wednesday 7th May and Tuesday 13th May (2nd round).

CORRECTION: Due to an error with the published person specification for the Fundraising and Engagement Manager role, we are reposting an updated job pack. Please accept our apologies for any inconvenience caused. 
If you would like to receive a full job pack please email Hannah Laking via the apply button. 

Harris Hill is a certified B Corp™ and a leading charity recruitment agency, committed to equitable and inclusive recruitment practices. Applications from all sections of the community are actively welcomed, regardless of age, disability, gender, race, religion, sexuality, or other protected characteristics.
 

Age UK Sutton is a local, independent charity with a mission to make Sutton a more Age Friendly Place. We deliver a mixture of services for those 50+, their families and carers, run a social enterprise and are involved in local influencing and strategy.  Age UK Sutton makes a difference to the lives of older people and enables the older population of Sutton to live independent and fulfilling later lives.

We are looking for an experienced Community Fundraiser, to be responsible for wider community income generation projects as well as lead on the marketing function within Age UK Sutton.  This is an exciting new role within our organisation and an opportunity to help shape the future of a key local charity.

Age UK Sutton are looking for a proactive, motivated and enthusiastic individual who: 

• Can develop and deliver fundraising and marketing strategies to support our Business Plan; 

• Identifies opportunities to generate new income streams; and 

• Builds a strong, effective profile for Age UK Sutton. 

You will work alongside a supportive, committed and passionate staff team.  Training and development opportunities are available to all staff.  

Full details about the role, including a person specification, can be found within the job pack.  Once you hit apply, you will be able to download and view the job pack. We encourage applicants to contact us for an informal chat to discuss the opportunity and working at Age UK Sutton. 

To apply, please submit a CV and supporting statement. We expect candidates to address the experience, skills and knowledge sections of the person specification, found within the job pack, within their statement. 

This is a fixed-term contract for 2 years with potential for extension.   

Closing date for applications: Sunday 20th April

International Partnerships and Engagement Manager

London

£37,734 – £50,391 (salary will be based on skills)

Working arrangements: Full time (35 hours p/w).  Standard working hours between 9am – 5pm, Monday to Friday. Hybrid working, with a minimum of 6 days per month in the office.

Are you an experienced, dynamic and driven business development professional with a passion for international partnerships? Our client is seeking an ambitious international partnerships and engagement Manager to develop and implement their global strategy. This is a unique opportunity to work at the heart of a prestigious medical federation that supports physicians worldwide.

Manage their international development and stakeholder engagement programme, based in London.

As the international partnerships and engagement manager, you will be responsible for the development and implementation of their international strategy. This will include building effective relationships with existing and potential examination centres/hosts, and the identification of opportunities to further expand our international presence of their MRCP(UK) PACES, Specialty Certificate Examinations, and potential conjoint examination arrangements, as well as support for education and training, development of curricula and assessment packages for national governments. Reporting to the head of communications, CPD and international engagement, you will provide close support and advice to the two medical directors for international training and assessment and be responsible for line managing the international partnerships coordinator.

Key responsibilities of the role:

• Expanding their global presence. Develop international partnerships and increase uptake of their examinations and training programmes.
• Building strong relationships: Work closely with existing and potential examination centres, training providers, and national governments.
• Developing market intelligence: Identify new opportunities for international expansion, competitor insights, and emerging trends.
• Driving growth & impact: Assess feasibility, develop new business proposals, and support the delivery of training, curricula, and CPD services.
• Ensuring operational excellence: Work with our teams to secure agreements and accreditation for international training programmes.
• Acting as a non-clinical evaluator: Conduct site visits to inspect international training programmes and provide recommendations for accreditation.

What you bring:

• A strategic mindset: Experience in business development, international partnerships, or stakeholder engagement.
• A strong relationship builder: Proven success in managing stakeholder relationships across different cultures.
• Market insight & commercial awareness: Knowledge of the global education and medical training landscape.
• Management skills: Experience managing a team and leading projects with confidence.
• Flexibility & international outlook: Willingness to travel internationally when required.
• Excellent communication & negotiation skills:  Ability to engage with senior stakeholders and drive strategic growth.

Their benefits 

The benefits they offer include:

• 29 days holiday per annum, plus bank holidays 
• group personal pension plan with 7% employer contribution
• interest-free season ticket loan  
• life assurance 
• annual pay award
• flexible working hours 
• employee assistance programme – 24/7 advice and support for any work-related issues as well as any problems affecting your home life
• occupational health team – includes employment and work-related health assessments, health checks and work station assessments 
• cycle to work scheme 
• health cash plan
• professional training and development opportunities
• enhanced maternity and paternity pay 
• staff discounts platform – including discounts on cinema tickets and a range of high street brands 

Closing date: 21 April 2025

Shortlisted candidates will be notified: w/c 28 April 2025

Interview date: TBC (interviews will be held in-person at our London office located at Regent’s Park)

Our client positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity. 

Our client is all about their people – their members, staff, volunteers and leaders. They educate, influence and collaborate to improve health and healthcare for everyone and know they can only do this by being inclusive, encouraging and celebrating diverse perspectives. Welcoming into their community people who represent the 21st-century medical workforce and the diverse population of patients they serve is a priority for them.

Salary: £41,042 per annum
Hours: Full-time (5 days per week)
 
We also offer:

• 25 days annual leave (plus bank holidays) and a discretionary Christmas closure
• Benefits platform with discounts on retail, dining and days out
• Salary sacrifice schemes for gym, bicycles and nursery/childcare
• Access to a free Employee Assistance Scheme to support you inside and outside of work
• Enhanced maternity and paternity pay

Location: Walthamstow Wetlands (N17 9NH)
 
Walthamstow Wetlands is our flagship visitor centre and welcomes over 500,000 visitors a year, which provides us with an unparalleled opportunity to engage and inspire people from across London to learn more about wildlife and champion nature. The visitor centre has a café, gift shop, education room, art exhibition space and regularly hosts public and private events. The busy nature of the site means a strong, operational presence is required to keep daily activities running efficiently and troubleshooting any logistical challenges.
 
Role & Responsibilities
 
As our Visitor Operations Manager, you’ll be responsible for the overall visitor experience and operational management of Walthamstow Wetlands, as a nature reserve and visitor attraction. Leading on buildings and facilities management, ensuring H&S compliance, overseeing external contractors, and supporting with a range of site activities to ensure an excellent visitor experience for all.
 
You’ll work closely with the multi-disciplinary teams based on site at Walthamstow; Café, Events, Retail, Learning & Engagement and Nature Recovery. As well as liaising with the Trust’s central teams, including; Marketing & Communications, Finance, People & Organisational Development. You’ll also act as the Trust’s representative for the external partnership with landowner; Thames Water and contract manager; Waltham Forest Council.

• Coordinate staffing rotas to ensure 7-day operational coverage at Walthamstow Wetlands, including sessional and site-based staff.
• Lead the delivery of the management contract with Waltham Forest Council, including regular reporting on KPIs and progress.
• Manage the site budget, monitoring income and expenditure in line with agreed forecasts.
• Act as the main point of contact for external stakeholders, fostering partnerships with local authorities, community groups and businesses.
• Oversee health, safety and security on-site, ensuring compliance with Trust policies and legal requirements through drills, audits, and maintenance coordination.
• Chair weekly operations meetings and manage internal communications on site activity, including the weekly 'What’s On' update.
• Support the operational delivery of public and private events, assisting with logistics such as set-up, guest management, and suppliers.
• Maintain a high-quality visitor experience by ensuring clean, accessible spaces, up-to-date signage, and engaging exhibitions and interpretation materials.
• Work with nature conservation teams to support habitat management, statutory site conditions, and the Green Flag Award process.
• Provide effective line management, including 1:1s, appraisals, wellbeing support, and development planning in collaboration with the People & Organisational Development team.

 
(Please see job description for full list of responsibilities)
 
Our ideal Visitor Operations Manager:

• Demonstrable experience of managing a busy visitor centre or complex operational site
• Confident and experienced in coordinating and managing teams
• Proven ability to deliver outstanding visitor experiences
• Knowledgeable in facilities management, health and safety, and compliance processes
• Highly organised, adaptable and proactive problem-solver
• Strong communications skills
• Competent with Microsoft Office and experienced in managing budgets effectively

 
(Please see job description for full person specification)
 
Closing Date: 9am 22nd April
Interviews: Are scheduled to take place on Monday 28th April at Walthamstow Wetlands and reasonable adjustments will be offered to all candidates including the choice to meet online or in-person.
 
Does this sound like you? We’d love to hear from you!
 
Our vision is a London alive with wildlife, with nature in everyone's neighbourhood. To achieve our goal of inspiring everyone to help restore London’s wildlife, we recognise that our team must better reflect and represent all of London’s diverse communities. Find out more about London Wildlife Trust’s commitment to Equality, Diversity, and Inclusion on our website.
 
We are also committed to ensuring that the safety and wellbeing of children, young people and adults at risk is at the heart of our engagement with people. Read about our commitment to safeguarding on our website.
 
REF-221061

Sense International has a fantastic opportunity for someone to join our team as our Programme Manager, working with our partners in South Asia and Peru. This is a permanent position working 30 hours per week, across 4 days, working flexibly between home and our office in King's Cross, London.

Sense International 2022-2027 strategy aims to remove barriers in societies and systems, so that people with deafblindness are fully included and can fulfil their potential, in line with the UN Convention on the Rights of Persons with Disabilities and the 2030 Sustainable Development Agenda.

The Programme Manager will work with Sense International offices and partner teams in South Asia (India, Nepal and Bangladesh) and Peru to support excellent programme and grant management. The successful candidate will support strong planning, resource mobilisation and innovation and scoping opportunities for expansion of our work in South Asia and Peru.
 

Key Responsibilities include

• Ensure that regional and country programmes are aligned with Sense International’s global strategy and country specific strategies and policies.
• Ensure high quality programme management, in line with donor requirements and SI policies and procedures
• Ensure effective programme planning and implementation as well as seeking out opportunities for continuous improvement and innovation.
• Ensure strong budgeting, disbursement, reporting and forecasting for all work in South Asia and Peru working collaboratively with the UK-based Finance team and country teams.
• Monitor country and regional plans and budgets on monthly and quarterly basis to ensure effective programme delivery.
• Collaborate with Finance colleagues to ensure effective systems are in place for managing finances related to the programmes operations and to ensure adherence to high standards of financial management in accordance with SI's Finance Manual and other policies.
• Ensure accurate and high quality internal and external reporting.
• Support reflection and sharing of learning from South Asia and Peru with the rest of Sense International.

Key skills and experience

• At least 3 years’ experience in programme management positions in the international development sector
• Demonstrable experience of managing multi country programmes and grants
• Demonstrable experience of designing and developing projects and programmes
• Demonstrable experience of designing, developing and implementing monitoring, evaluation and learning frameworks
• Demonstrable experience of managing, developing and tracking budgets
• Excellent verbal and written communication skills with the ability to communicate passionately and articulately

Please note the successful candidate will be expected to travel for up to 30 days a year to work with the teams in South Asia and Peru

For a full job description and person specification, please see the link on the left hand side of the page.
 

About Sense International

Sense International is the only international charity dedicated to supporting people with deafblindness and their families around the world. 

We operate in Bangladesh, India, Kenya, Nepal, Peru, Romania, Tanzania and Uganda.

Our vision is to ensure that no-one is left behind.  Our work focuses on ensuring that people with deafblindness are able to access education, healthcare and work, so that they can thrive and live life to their full potential. We are a small charity that has a huge impact because of the way we work.  We work directly with local people and local organisations so that our support is sustainable and has a life changing impact.

Our strategy is focused on removing barriers so that people with deafblindness are fully included; improving understanding of deafblindness through sharing skills and information; and ensuring the voices of people with deafblindness are heard and their rights are realised.  We receive funding from government, trusts, foundations and individuals.

Working at Sense and Sense International can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.

To apply

Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly.  We would recommend that you read the job description and person specification before applying.

Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.

No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.

Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role.

For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. We welcome applications from talented people from all sections of the community who share our values and belief that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. 

Are you a People & Culture Manager who is looking to work part time within the charity sector?

TPP are working in partnership with the Henry Smith Charity to recruit their next People & Culture Manager.

The Henry Smith Charity is an independent grant making trust that was established in 1628 by Henry Smith.

The charity's mission is to utilise its resources to assist individuals and communities in times of need, aiming to bring about positive change by funding organisations that work to reduce social and economic disadvantage.

The role is initially on a 12 month fixed term contract working 21 hours per week over 3 days.

They offer an excellent hybrid working policy, which will see you split your time between their office in Kings Cross and working remotely. The expectations are to work 1 day per week in the office but there will need to be some flexibility on occasions.

This is a really exciting time to join a small but busy team. You will be overseeing operational HR, as well as being involved in some strategic project work.

To be considered for the role, you will be qualified to CIPD level 5 or have relevant equivalent experience. The People & Culture Manager will be able to evidence a consistent and ongoing commitment to continuing professional development in employment law and practice during their career.

Salary & Benefits

• £50,000 per annum (pro-rated)
• A 24-hour counselling helpline, providing employees with up to six counselling sessions
• Access to a company doctor scheme and private medical insurance
• Support from Mental Health First Aiders
• A strong commitment to learning and development through individual, team, and all-staff training and workshops

About the role: 

The People and Culture Manager will provide comprehensive and professional HR support across the charity and will collaborate with the Senior People and Culture Manager and People and Culture Assistant to ensure the people and culture strategy is effectively delivered. 

Main responsibilities of the role include:

Employee Relations

• Provide HR advice and support to managers and staff.
• Guide managers on employee relations issues including performance, grievances, disciplinary
• Capture lessons from cases to inform continuous improvement.
   

Recruitment & Induction

• Lead end to end recruitment, onboarding, and probation processes in line with charity values and DEI.
• Oversee induction administration, right-to-work checks and contract preparation.
   

Policy & Practice

• Help review and update HR policies to reflect best practice.
• Embed organisational values and DEI across all HR processes.
• Assist with HR reporting and support staff engagement, wellbeing, and development.
   

Strategic Projects

• Support delivery of People and Culture strategy, including HR systems and reward review.
• Help develop and manage professional development and performance frameworks.
• Plan and coordinate training to equip managers in supporting team development.
   

How to Apply: 

If you are interested in applying for this role through TPP Recruitment, then please do so by sending your CV quoting reference J81926 - JC

Time Scales

• Applications Close: Friday, 25th April
• Shortlisting: Wednesday 30th April
• First stage interviews onsite: Wednesday, 7th May
• Second stage virtual interview: Monday 12th May
   

Henry Smith Charity highly value the principles of diversity, equity and inclusion and this is central to their successes in grant making, helping individuals and communities to thrive. We welcome applications from people with a wide range of backgrounds and experience including people with disabilities, Black, Asian or Minority Ethnic backgrounds, people who identify as LGBTQI+ and individuals from different socio-economic and educational backgrounds.

We are reviewing CVs as they come in.

TPP are always keen to speak with candidates looking to work in the sector so if this role isn’t quite right for you, please do check out our website and pop your CV over to us!

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Responsible To:

CEO

Responsible For:

The strategic and day-to-day management of the UR4Driving project, including supervision of the UR4Driving team, oversight of service delivery, and engagement with project partners and stakeholders.

Contractual Hours:

35 hours per week (5 days a week) primarily office based

Contract:

Permanent

Salary Level (Per Annum):

Salary in the region of £40,000 per annum (depending on experience)

Annual Leave Entitlement:

25 days (Public Holidays excluded)

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About The Upper Room

The Upper Room is a frontline, community-based charity in Shepherd’s Bush, West London, dedicated to supporting vulnerable individuals facing homelessness, poverty, and social exclusion. Through a holistic range of services—including hot, nutritious meals, skills training, and tailored support—we help people take practical steps towards greater independence, stability, and wellbeing.

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Purpose of the Role

UR4Driving is one of The Upper Room’s key projects, designed to support ex-offenders and young people at risk of criminal involvement. By offering structured support to gain a driving licence, the programme helps individuals rebuild confidence, develop self-discipline, and create new opportunities—ultimately reducing the risk of reoffending and encouraging long-term positive change.
The Project Manager will lead the delivery and development of UR4Driving, overseeing its day-to-day operations, strategic direction, financial management, and team supervision.

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Key Responsibilities

• Promote and publicise the UR4Driving project; manage referral partner relationships and represent the project at relevant meetings across London, including in prisons and probation settings.
• Conduct service user inductions and ensure motivational group sessions are delivered, working with internal and external facilitators.
• Oversee all project administration, including attendance monitoring, driving test bookings, volunteer expenses, and service user case records.
• Identify barriers to progression for service users and facilitate support or referrals as appropriate.
• Manage the project budget in line with financial procedures, including petty cash and invoice approvals.
• Source and oversee driving instructors, ensuring quality, alignment with TUR values, and timely progress updates.
• Work with the Chief Executive and Finance Officer to ensure project spend remains within budget.
• Support fundraising efforts by providing project data, stories, and insights.
• Monitor service user progress and track outcomes post-engagement, maintaining accurate records.
• Contribute to the evaluation and reporting processes, including quarterly and annual reports.
• Maintain up-to-date stock and resources within budget.
• Line manage the UR4Driving Co-ordinator, providing support, guidance, and supervision.
• Uphold organisational policies, especially those related to safeguarding, data protection, equality and diversity, health and safety, and lone working.
• Attend relevant training, meetings, and occasional evening/weekend events (TOIL offered).

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Person Specification

Experience & Abilities

• Proven experience delivering structured programmes or training for socially excluded groups, ideally ex-offenders.
• Confident delivering motivational sessions and one-to-one support.
• Strong organisational and time-management skills.
• Comfortable managing budgets and financial processes.
• Ability to maintain professional boundaries while building positive relationships.
• Experience working with external partners and stakeholders across sectors.

Qualifications

• Educated to NVQ Level 3 or above (desirable).
• IAG or relevant advisory/support qualification (desirable).

Knowledge & Skills

• Understanding of the barriers faced by ex-offenders and relevant legislation (e.g. Rehabilitation of Offenders Act 1974).
• Familiarity with resettlement pathways and their practical applications.
• Proficiency in MS Office and experience using databases and reporting tools.
• Excellent written and verbal communication skills, able to engage and motivate a wide range of audiences.
• Commitment to equality, diversity, and inclusive practice.

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Application Instructions

Please forward your CV with a succinct, introductory covering letter outlining your motivation and suitability for the role (letter to be no more than 500 words). If you would like an informal conversation before applying, please let us know.

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Interview Process

The recruitment process will involve two stages:

• First Round: A panel interview focusing on your experience, skills, and motivation for applying.
• Second Round (if shortlisted): You’ll be invited to deliver a short presentation on a related topic, followed by a more in-depth discussion with the panel.

Full details of the presentation brief and format will be provided in advance to shortlisted candidates.

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Timeline

Posted on: 14/04/2025

Closing date: 28/04/2025

Mental Health and Wellbeing Manager

We are seeking a passionate mental health professional to lead and inspire wellbeing initiatives for those at risk of homelessness in Manchester.

Position: Mental Health and Wellbeing Manager

Salary: £14,952 Per Annum  (Pro Rata for 15 hours/week) Plus Pension and Other Benefits / £37,380 FTE

Location: Manchester

Hours: Part-time, 15 hours per week

Contract: Permanent

Closing Date: 27th April 2025

About the Role

As Mental Health and Wellbeing Manager you will help promote positive mental health coping strategies and the overall wellbeing of clients through various practices that ultimately empower people to take control of their own mental health and wellbeing. 

You will take the lead on developing creative and innovative initiatives that contribute to positive mental health outcomes and personal wellbeing in every aspect of your work.  These initiatives will be based on the Endeavour principle of co-production where we will take an asset-based approach focussing on what is strong in people and the spaces and communities we operate in.

Key responsibilities include:

· Developing resources, workshops and reflective practice training for clients, staff and volunteers

· Supporting teams to navigate mental health services and improve client advocacy

· Building psychologically informed environments (PIEs) across Depaul spaces

· Promoting trauma-informed and ACT-based approaches

· Collaborating with local mental health organisations and national teams to standardise best practice

· Delivering training programmes and managing related budgets

· Ensuring safeguarding and quality standards are upheld

About You

This is a strategic, empowering role suited to someone with a deep commitment to mental health and social impact. You’ll bring a strong understanding of the intersection between homelessness and mental health, as well as experience supporting individuals with complex needs.

To succeed, you will have:

· Experience and demonstrable understanding of challenges faced by people facing homelessness, and in particular of issues facing people with mental health challenges

· Working knowledge of mental health policy, services and community resources

· Strong facilitation and training skills (e.g. TIP, ACT, WRAP, ASIST)

· A degree in a relevant field or equivalent experience

· A collaborative, proactive mindset and strong relationship-building skills

· Understanding of safeguarding practices and budget management

· Commitment to equality, inclusion, and professional boundaries

In return for working here, you will receive:

· A comprehensive training package tailored to your needs and role

· Commitment to continued professional development with internal mentoring.

· Flexible working model for suitable roles.

· Supportive flexitime and toil arrangements.

· 26 days annual leave rising to 30 after five years’ service.

· Family friendly leave policies including - maternity, adoption and parental leave and Carers leave.

· Financial wellbeing offering interest free loans and advances

· Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service

· Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.

· Cycle to Work scheme and interest-free season ticket loans.

· Discount vouchers including gym, retail, food & drink, travel, electricals and more.

· Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More​

· International Accident Cover – accidental death, permanent ​disability

· Death in service (4x Base salary)

· Legal Advice line

About the Organisation

A leading homelessness charity supporting vulnerable young people and adults across the UK. The charity’s mission is to prevent homelessness, increase resilience, and promote opportunities through housing and support services. Grounded in Vincentian values, which focus on the potential of people and a commitment to action, inclusion and dignity.

As part of the team, you’ll receive full induction, training in the Endeavour model, and ongoing supervision and reflective practice support.

An enhanced DBS check will be required for this role.

Other roles you may have experience of could include: Mental Health Lead, Wellbeing Manager, Psychological Wellbeing Practitioner, Counsellor, Clinical Support Lead, Recovery Worker, Mental Health Coordinator, Mental Health Project Manager, Health and Wellbeing Officer, Trauma-Informed Practitioner. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

About the role

You will be responsible for developing, coordinating, and delivering internal training programmes to enhance the skills and knowledge of our staff and volunteers, aligned with our Learning & Development (L&D) policy.

Working closely with managers and subject matter experts, you will identify training needs, create engaging learning materials, and ensure that all training aligns with best practices.

You will also oversee training logistics, maintain accurate records, and evaluate the effectiveness of training initiatives.

You will be passionate about supporting teams to provide high quality services.

You will have experience in learning and development, excellent communication skills, and a strong understanding of the challenges faced by people accessing EF support.

This is a national role, you will be expected to travel to all of our bases across England.

About you

You will have experience of developing, delivering and quality assuring training in the health and social care field.

You should also have:

• Experience of recording information, analysis and presentation of data.
• Flexible approach to training delivery, including face-to-face, virtual, and blended learning across the country.
• Understanding of different learning styles including neurodiversity and how to support all styles
• Experience of planning training or events.
• Ability to gather, analyse, and act on feedback to improve training content and delivery.
• Ability to manage multiple training projects, schedules, and deadlines effectively.
• Ability to maintain accurate training records and ensure compliance with legal or organisational standards.

Are you ready to join The King's Trust and step into a vibrant role where you'll build meaningful connections and nurture relationships with our extraordinary external delivery partners and volunteers, all in the pursuit of connecting with the young hearts and minds we're devoted to supporting? If the answer is yes, read on!

Take the lead in welcoming, training, and expertly managing a group of delivery partners and volunteers. Your mission will be to ensure that our young people have an exceptional experience and achieve those positive outcomes that change lives. You will also be kept engaged as you’ll be required to travel within your local area to support the delivery of programmes as well as programme visits.

Assist and support our delivery partners and volunteers in bringing The Trust's programmes to life. They'll rely on you for access to training, resources, qualifications, and guidance in adhering to our top-notch quality standards. You’ll also be our compliance hero, ensuring that our delivery partners and volunteers are up to speed with all the necessary policies that keep things running smoothly. You'll be our go-to person, ready to tackle any minor concerns or issues that come our way.

Your knack for precision will shine through as you meticulously record information and data on young people, volunteers, or partners. It's all about ensuring that each step of their journey is accurately documented in our systems and aligns perfectly with the requirements of our funding contracts and is at the forefront of championing Equality, Diversity, and Inclusion. Your sheer enthusiasm and commitment will ignite some transformative action, sparking real change as we put those local plans into play and excel in achieving our EDI goals!

Do you have the creativity to facilitate best practice sharing, energise networking sessions, and throw sensational end-of-programme parties? Are you ready to step up and lead sessions with young people when the moment calls? Having a background in education or an understanding of the education system could be an advantage when joining some of our teams, it's like having an ace up your sleeve, whether you're familiar with the intricacies of the school year or you've walked in the shoes of a teacher.

If you are a strong communicator with sharp problem-solving skills and can transform ordinary moments into unforgettable events, you could be just the person we are looking for.

Expect the unexpected and embrace it. Come and be a part of our mission!

About The Role
Closing Date: 22nd April
Interviews: 2nd May

Application Process: Please ensure you apply with your most updated CV and a supporting statement on why you believe you would be the most suitable individual for this position.

This is an exciting opportunity to work within the growing and ambitious Individual Giving team at Alzheimer’s Society.  This role within the Committed Giving team is pivotal to helping us reach our exciting goal of doubling our income by 2030.

You will lead our multi-million-pound regular giving acquisition campaigns across multiple channels, including face-to-face, an important and growing channel for us.  This year, we have significantly increased our investment across regular giving and Lottery acquisition, so working closely with the other Individual Giving manager, you will develop and implement plans to diversify our channel mix, testing new propositions and working closely with our creative and media partners.
You will develop the budget for your campaigns, setting ambitious targets and strategies for future growth, and be encouraged to regularly review and push your campaigns to greater heights, playing an active role in modelling our culture of testing, learning, and innovation.

You will have the opportunity to work with many talented and passionate colleagues.  This includes building close relationships with our agency partners to maximise the effectiveness of our campaigns, working alongside the other Individual Giving manager and Agency manager to ensure we have synergies across our campaigns and working with our Stewardship team to ensure the onward journeys and retention are well planned and focused.

You will have the opportunity to manage at least one officer who is responsible for the day-to-day delivery of marketing campaigns. Your role will be to support, challenge and inspire them to succeed – with a real focus on their development.
This role is predominantly home-based, but the team meets in person on average once a month to build relationships and discuss our strategy.  There may also be some occasional in-person meetings with agencies.  We are happy to discuss any preferences around flexible working before or during the application process.

We will be holding an optional Q&A session on zoom for this role at 7pm on Tuesday 15th April.  If you would like to attend, or have any other questions, please contact the Talent Acquisition Team.

About You

- You are organised and proactive, with experience in direct marketing or individual giving. 
- You are highly motivated to exceed targets and take a strategic approach to achieving long-term growth. 
- You’re always looking to improve and innovate, testing new ideas and learning from both successes and setbacks. 
- You are passionate about working with people, building strong relationships, and prioritising the development of others. 
- Your open and honest communication style helps to create a positive, collaborative environment where regular feedback is encouraged at all levels. 
- You are confident in analysing data to inform decisions, report on KPIs, and forecast income and expenditure across your budget throughout the year. 

We don’t expect applicants to have extensive experience in every area related to this role, and we warmly welcome applications from individuals who are eager to learn and grow. You'll be joining a supportive team that works collaboratively to share knowledge, develop skills, and consistently deliver high-quality work.

JOB TITLE: National Fundraising Manager

LOCATION: Milton Keynes, Buckinghamshire Headquarters – based with regular travel across designated UK regions (including regular overnight stays).

SALARY BAND: Up to £35K depending on experience (mileage reimbursement for travel).

JOB TYPE: Permanent, Full Time (37.5 hours per week)

Job Purpose

To lead and manage regional fundraising initiatives around the UK, developing relationships with volunteers, donors, and community groups to maximise income generation and awareness. This role requires a combination of strategic oversight, operational support and hands-on engagement with volunteers and supporters across multiple regions. Ideally the National Fundraising Manager will be present at the charity’s office 1-2 days per week, with the rest of the time dedicated to travel across the UK in support of our extensive volunteer family.

Key responsibilities

Fundraising development

• Identify and cultivate new opportunities for national fundraising.
• Support volunteers with fundraising ideas, materials, and advice.
• Lead and manage the delivery of national fundraising events, from planning through to execution, ensuring they meet financial and engagement goals.
• Drive income from corporate fundraising in close collaboration with the Corporate Partnerships Manager

Volunteer and supporter engagement

• Visit volunteers and fundraising groups in designated regions across the UK to provide guidance, encouragement, and support.
• Build and maintain strong relationships with key supporters and community groups to maximise fundraising opportunities.
• Deliver presentations and attend events to raise awareness about the charity’s mission.
• Ensure all regional volunteer groups are equipped with the tools, resources, and motivation to fundraise effectively.

Administration and reporting

• Maintain accurate records of fundraising activities and volunteer interactions.
• Provide regular updates and reports on regional fundraising performance.
• Monitor budgets for regional activities to ensure cost-effectiveness.

Person Specification

Experience

• 2 years minimum community fundraising experience or fast paced, target driven field sales environment with demonstrable transferrable skills.
• Experience working with, supporting, and managing volunteers, including providing guidance and fostering a positive and motivated team environment.
• Demonstrated experience in planning, coordinating, and delivering fundraising events, both small and large-scale, with a focus on community engagement.
• Experience in developing and nurturing relationships with donors, supporters, and community groups, ensuring ongoing engagement and support.
• Strong background in administrative tasks such as record-keeping, reporting, and using CRM systems to track donations and supporter engagement.
• Experience in a role that requires travel across a wide geographic area, with the ability to manage time effectively and work independently.
• Proven success in working towards and achieving fundraising targets, with a focus on both short-term and long-term objectives.

Knowledge and Skills

 Knowledge

• Strong understanding of regional and community-based fundraising principles and practices.
• Familiarity with event planning and execution in a fundraising or community engagement context.
• Knowledge of the charity sector and compliance with fundraising regulations (e.g., GDPR, Fundraising Code of Practice).
• Awareness of the diverse needs and motivations of volunteers and supporters.
• Understanding of marketing and promotion strategies for fundraising initiatives.

Skills

• Exceptional written and verbal communication skills, with the ability to adapt messages for diverse audiences.
• Strong interpersonal skills to engage and motivate volunteers, supporters, and community groups.
• Proven ability to manage multiple projects simultaneously, meet deadlines, and maintain attention to detail.
• Creative and proactive approach to overcoming challenges in fundraising and volunteer management.
• Competence in using Microsoft Office (Word, Excel, PowerPoint) and experience with CRM or fundraising software.
• Confidence in delivering presentations and representing the charity at events and meetings.
• Ability to monitor and manage budgets effectively, ensuring value for money in fundraising activities.

Other Requirements

• A full current driving license
• Flexibility to work evenings and weekends
• Night away from home
• You will be required to have a criminal record check carried out by the Disclosure & Barring (DBS) when you first join the charity and at regular intervals thereafter.
• Comfortable with dogs in the workplace/office

Collaboration and communication

• Work closely with the central fundraising team, particularly the Community and Events Manager to align regional efforts with national campaigns.
• Attend team meetings at the Centre when required.
• Share success stories and best practices with the broader team to inspire and motivate others.
• Help with the charity’s communications content by spotting unique fundraising stories and provide photos and videos from events.

 Event support

• Assist with planning and delivery of events, including volunteer recognition events, fundraising activities, and charity-led campaigns.
• Act as a representative of the charity at external events, building relationships and increasing visibility.

​Benefits

• Sick Pay
• Health Cash Plan
• 26 days holiday, increasing with service.
• 5% Employer Pension Contribution
• Life Insurance
• Free On-site parking