Delivery Associate Jobs in Manchester

Role description

The Communities Lead is a critical role in developing and delivering the Centre for Excellence in Community Investment, facilitating its national and local thematic networks, engaging with colleagues across and beyond the social housing sector and identifying potential opportunities for collaboration. We’re all about fostering communities of practice and supporting the sector to have a transformative impact in local communities it works alongside across the UK.

Working closely with the Head of Communities and Projects, the Communities and Network Lead will ensure that the activities of the Centre’s networks align with and inform the overarching strategy of the Centre for Excellence in Community Investment. Our networks are spaces for learning, collaboration, problem solving and building positive social impact.

As well as providing a light touch secretariat function to the networks, the post-holder will coordinate activities, identify potential speakers and liaise with network chairs to deliver programmes of work that engage and generate impact.

The Communities and Network Lead will be comfortable representing HACT and the Centre externally, identifying emerging trends and working with the Head of Communities and Projects, and other HACT colleagues, to support the delivery of a programme of work that delivers lasting impact across the social housing sector at a national level.

Key responsibilities

 • Leading the development and delivery of the Centre for Excellence in Community Investment’s numerous networks, involving people across the housing sector in agreeing each network’s purpose, governance, membership and activity.

• Work closely with the Head of Communities to ensure that network activities align with and inform the overarching strategy and aims of the Centre for Excellence in Community Investment.

• Identify new opportunities for collaboration, working with network members to understand the outcomes they hope to achieve and with the Head of Communities and Projects and the Head of Business Development to develop potential project proposals.

• Developing and delivering project plans for each network, collating relevant metrics in order to report on progress internally and to project funders, as required.

• Support network groups, organising meetings, liaising with participants, involving them in key decisions, reporting on progress, shaping workplans.

• Identify new individuals, groups and organisations that will be of interest to the networks.

• Identify needs and opportunities across the community investment sector for capacity building support, consultancy and subscriptions.

• Collaborate closely with HACT’s marketing colleagues to share regular news and opportunities with our partners and to help share the stories of community investment.

• Represent HACT and the Centre in external sector events and other relevant forums

• Actively building your profile across the sector through speaking engagements, posts to social media, and HACT communications channels, by working with colleagues to identify and develop content out of your insights from network meetings.

• Staying abreast of social housing sector issues and discussions and feed these into HACT work.

Location: Remote working with travel to London and other partners of the UK to meet partners and colleagues as required

Person specification

 Essential:

• Experience of group facilitation and effective chairing of meetings in multi-agency settings.

• Experience of organising events, meetings and networks.

• Experience working on projects that have a national reach.

• Excellent organisational skills and familiar with using project management tools to juggle multiple workstreams.

• An enthusiasm to work at the cutting edge of new thinking, to be curious and confident about new ideas and willing to learn.

• Experience of engaging, communicating and building relationships with a wide range of stakeholders at different levels.

• Ability to be flexible, adaptable and to thrive on the challenge of working in a developing area.

• Knowledge of community investment and the role social housing plays in communities.

• At least three years’ experience working in social housing or an associated sector.

• Ability to identify, conceptualise and propose projects that respond to emerging opportunities.

Desirable:

• Ability to communicate complicated ideas in simple terms, including experience of developing content.

• Research and evaluation skills.

• Experience of working in a role or setting that supports training and learning & development

• Knowledge of co-production and community engagement practices.

HACT and community investment

 Our reputation in this space is founded on:

• the Centre for Excellence in Community Investment, a virtual centre we established in 2018, through which we provide webinars, conferences and thematic and regional networks;

• our UK Social Value Bank, and Social Value Insight tool, that enables organisations to model, monitor and measure the impact of their community investment activities;

• our Local Data Insight tool that enables organisations to understand the needs of local

• the Green Skills Programme, established in 2023, through which we are working with local housing associations, local stakeholders and specialist training providers to deliver green skills training in Bournemouth, Christchurch and Poole;

• energy support for social housing residents: since 2020, we have distributed over

£5.75 million in energy support to social housing residents through a network of over 280 housing associations and charities across the UK.

• our research and consultancy services, including local needs analyses, service evaluations, community engagement and community investment strategies.

About HACT

Innovation in housing: it’s what we’ve always done

As the charity of the social housing sector, we have supported the transformation and development of housing providers for over 60 years.

We believe the provision of housing is about more than just bricks and mortar – it’s about enhancing peoples’ lives. To us, housing providers are at their most successful when focused on the social value they create and meeting the needs of their residents and investing in their thriving communities. We exist to help them do this.

• From our inception in 1960, we’ve been pioneers in driving change and creating key innovations – from the first HA’s to setting up Shelter to introducing Care and Repair

• We’ve created, supported and provided grants to numerous HA’s who are now part of the housing sector’s most respected organisations

• Our passion drove and continues to drive transformative action including the introduction of the Social Value Bank, the UK Housing Data Standards and the Centre for Excellence in Community Investment

HACT prides itself on its attractive Employee Value Preposition, which includes:

• Benchmarked salaries

• Working from home

• Flexi time working / TOIL

• Yearly annual leave increase

• Interest-free loans

• Christmas break

• CPI annual increase

• Personal development fund

• Mentoring and job shadowing

• Long service benefits

• Volunteering

• Continuous improvement

• Glasses and eye health

• Flu vaccinations

• Pension and life insurance

• Enhance maternity and sick pay

• Perkbox business rewards

We're looking for an enthusiastic individual with project administration experience, or experience of supporting complex processes, to join us as Governance, Risk and Policy Officer (internally known as Governance, Risk and Policy Senior Associate) on a permanent basis.

You'll be responsible for supporting the day-to-day management of our governance, risk and policy systems, ensuring Ambition is well-positioned to deliver on its refreshed, long-term strategy. You'll also provide administrative support to leaders across the organisation and thrive in a busy, dynamic environment.

Who are Ambition Institute?
A great teacher changes the future every day. Especially for children who have had a tough start in life, a teacher can be the critical factor in their success.

At Ambition Institute we help schools tackling educational disadvantage to keep getting better and help their teachers and school leaders to become more expert over time.

That’s how we’ll make sure every child gets a great education and the best possible start in life.

• We train teachers and leaders at all levels to get better at the things that make the biggest difference: what you teach, how you teach it, and how you create the conditions for schools to thrive.
• We share what works. Everyone can benefit from evidence of how great teaching and leadership can improve schools and change lives, so we connect people to the latest research and best practice.
• We champion every teacher and school leader’s potential to develop, as the driving force for sustainable school improvement.

This is an exciting time to join Ambition Institute. In the past few years, we have grown to become the biggest provider of professional development for teachers and school leaders, with around 1 in 10 participating in one of our programmes. We are proud of the way in which we are contributing to tackling educational disadvantage and are looking for an individual who is equally as enthusiastic about our mission to join the team.

We would like you to:

• Work closely with the Governance, Risk and Policy Managers to drive and support projects that rationalise and/or improve our governance, risk and policy systems 
• Develop and own efficient administrative practices to ensure the effective delivery of business-as-usual processes 
• Contribute to the development of supporting resources, such as guidelines, templates, and training materials, to facilitate the adoption of best practices across the organisation 
• Manage logistical arrangements for internal and external events, including meetings, away days and residentials. 

Working in a hybrid way, you’ll be attached to either our Birmingham, London or Manchester office and will report to the Governance, Risk and Policy Manager.  In line with our current ways of working, you’ll be expected to be in the office at least 1 day a month, in addition to team days and this may be reviewed by Ambition. 

Skills, Knowledge and Experience

To succeed in this role you'll be proactive, detail-oriented and possess strong organisational skills. You will excel at building productive working relationships with colleagues across the organisation, including in a hybrid working environment.

Knowledge or some exposure of governance, risk or policy would be beneficial.

If you are someone who thrives in a busy, dynamic environment and this role has sparked some interest, we'd love to receive an application from you.

What’s in it for you….?

• Competitive annual salary
• Professional development for all staff
• 25 days’ annual leave, plus bank holidays and 'winter shut down’ at the end of December/beginning of January
• Employer pension contribution of 11%
• Agile, hybrid working culture, so you can manage when and where you work
• Staff affinity networks that help keep equality, diversity and inclusion at the heart of our work
• Blind recruitment process to ensure equality and fairness in our hiring
• Enhanced maternity pay after a year’s service
• Shared parental leave package
• Access to free, confidential 24/7 wellbeing and support line
• Comfortable and collaborative workspaces in the city centres of Manchester, Birmingham and London
• Work-from-home technology package to support hybrid working
• Interest free season ticket / bike loans

We don’t expect the person we hire to have all of the following, but this should give you a sense of what would enable you to thrive in this role and in our organisation:

You should apply for this role if:

• You care deeply about educational disadvantage and being part of an organisation that challenges inequality
• You have a good work ethic and strive to make a difference in the job you do
• You always give maximum effort to understand and meet the needs of our partners and participants
• You always have a great attitude so we “can do” for all our colleagues, partners and participants
• You are open to feedback and learning because we want to keep getting better
• You work with your initiative to bring new ideas and a fresh perspective
• You are well organised and can prioritise work that will have the greatest impact

You'll love working at Ambition if…

• You want a career with a person-centred organisation with a cause at its heart.
• You have a collaborative work ethos, bring warmth and good humour to work and constructive outlook to every situation
• You enjoy working in a fast-moving workplace, with a great support structure around you
• You would like to grow with an ambitious organisation as it progresses over time
• Want flexibility in how you work – splitting your time between one of our offices and remote working and managing your own working patterns to get the job done.

How to apply…

Applications will be considered for all office locations.

All applications must be received by the closing date 23:59 on 20 January 2025. Interviews are expected to take place week commencing 3rd February. Please note when you click apply, you'll be taken to the Birmingham posting of the role. You can still apply via this posting as it won't determine your location if successful.

Equality and diversity matters to us. If you think you’d be suited to one of our roles we’d love to hear from you regardless of age, disability status, ethnicity, gender, religion or sexuality.

We are committed to the safeguarding of children and the most vulnerable in our society and, as such, we are unable to employ individuals with relevant convictions, including the following: a conviction for an offence involving violence or dishonesty, of a sexual nature or against minors, or for any other offence that is relevant to the nature of the services provided by our organisation.

As an employer, we have a responsibility to prevent illegal working in the UK by ensuring that our employees have the right to work in the UK. Therefore, as part of the recruitment process to verify your eligibility you will be required to produce relevant documentation.

Location:            Manchester Hub (working across Greater Manchester)

Contract type:   Fixed Term until 31st July 2025

Salary:                Grade 3 -  £31,133.37 (pro-rata for part time)

Hours:                 Part time – 30 hours per week

Closing Date: Wednesday 22nd January 2025 at 11.30pm

This role is ring-fenced for those with lived experience of multiple disadvantage. 

Are you dedicated to empowering people with experience of homelessness? Do you have excellent communication interpersonal skills and a commitment to overcoming barriers to healthcare faced by those with lived experience?

Join Shelter and you could soon be playing a vital role helping people who are affected by the housing emergency.

About The Role

You will support the Project Coordinator to deliver the My Health Matters Project in Manchester including the Homeless Health Peer Advocacy service. The Service is delivered by volunteers with lived experience and is a front facing project delivering 1 to 1 support on an outreach basis. You will help to recruit volunteers and support them through their induction with Shelter; provide day to day support for peer advocates and peer research volunteers; accompany volunteers on outreach appointments, support with referrals, attend group meetings, administer expenses and other admin duties. The post will be based in our office at Swan St but will require travel across Greater Manchester and occasional travel to other cities including possible overnights.

About You

You understand the barriers to accessing healthcare faced by people who are experiencing homelessness and can form professional relationships with peer advocates and Homeless Health Peer Advocacy clients, all the while following relevant guidance and safeguarding procedures.

You empower those with lived experience through your excellent interpersonal and communication skills and you are as comfortable working collaboratively as you are working independently.

Most importantly, you are dedicated to developing your skills to support others in the role and committed to Shelter’s purpose and values of equality and social inclusion.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension, and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme, and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support, and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

About The Team

My Health Matters is a peer-led health inclusion project that works towards an inclusive health system where everyone has access to the health care they need. My Health Matters supports people experiencing homelessness to address physical and mental health issues through the delivery of a Homeless Health Peer Advocacy service. We work to improve people’s confidence in using health services and increase their ability to access healthcare independently. The project brings together frontline health and social care services with those with lived experience supporting the co-production of solutions to health inequalities in Manchester.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

How to Apply

Please submit your CV, along with a completed application form. The application contains one unassessed question regarding your lived experience and four assessed questions. Please demonstrate the below behaviours below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset
• We enable decision making

 Please use real examples and write up to 350 words per point. CVs without an accompanying application form will not be considered.

Safeguarding Statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Recruitment Agencies

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them

Remote in the UK with travel to London once a month (at own cost)

Who we are

Animal Equality is an international animal protection organisation working with society, governments and companies to end cruelty to farmed animals. Animal Equality has offices in the United Kingdom, United States, Germany, Italy, Spain, Mexico, Brazil and India.

Animal Equality releases investigative materials captured from inside factory farms and slaughterhouses, exposing the conditions that farmed animals face around the world. We publish our findings on television, in newspapers and online. We routinely secure mainstream media coverage, including on the BBC, ITV, Sky news, The Times, the Guardian, New York Times and many more.

Animal Equality also advocates for political change. Our current campaigns include a UK ban on foie gras imports, increased enforcement of existing animal protection laws, legal protections for farmed fish, and Government subsidies for transitioning towards a plant-based food system.

We focus on farmed animals because of the scale and severity of the issue. More than a billion animals are confined and killed for human consumption every year in the UK. Farmed animals also often suffer in some of the worst ways: pigs typically endure painful mutilations, many chickens die of heart attacks, fish are confined in underwater cages, and some farmed animals are victims of deliberate abuse and neglect. But the problem is solvable! By utilising effective campaigning strategies, Animal Equality is having an impact for animals around the world and building a future where all animals are respected and protected and are no longer exploited for human consumption.

About the role

An experienced advocate with a sound understanding of the UK political system and legislative process, the Policy and Advocacy Specialist will be responsible for leading on Animal Equality’s life-saving legal advocacy campaigns on behalf of farmed animals.

Working as part of a highly effective team, within a fast-paced environment, the Policy and Advocacy Specialist will develop and implement advocacy strategies that influence public policy with a goal to advance Animal Equality UK’s mission: to end the exploitation of farmed animals.

An excellent communicator, with an ability to convey complex information in a digestible way, the Policy and Advocacy Specialist will be a professional with a proven track record of policy programme delivery. The role involves engaging with policymakers, building relationships with coalition partners, overseeing public affairs initiatives, and influencing Government policy to create meaningful changes for farmed animals.

General responsibilities:

• Contribute to the organisation’s policy programmes: Garner reliable intel, conduct in-depth research, and carry out robust data analysis to inform Animal Equality UK’s ongoing policy and advocacy efforts for animals. Develop authentic, ambitious, and inspiring short-term and long-term policy goals that have the greatest impact for farmed animals. Maintain and develop the organisation’s policy statements, as required.
• Shaping policy initiatives: Influence decision-makers across the devolved governments. Identify ways to shape the debate, engage thoroughly in the legislative process to affect how farmed animal issues are framed, and maximise opportunities for targeted animal advocacy campaigns.
• Conduct stakeholder mapping: Identify and ensure regular engagement with key political figures and influencers, including ministers, politicians, civil servants, advisory bodies, officials, regulators, and local authorities. Propose ways to engage Parliamentarians and identify those with the potential to become champions for our cause.
• Influence decision-makers: Foster and maintain relationships with individuals critical to achieving successful outcomes for animals. Build on established relationships with individuals and bodies in a position to create lasting change for animals and convince influential political decision-makers to prioritise farmed animals in their funding and policy agendas.
• Produce compelling briefings: Develop high-quality, evidence-based responses to new policy developments, animal agriculture industry reports, Government consultations, and more. Craft politically persuasive briefings, including formal policy submissions, briefings, blogs, and press statements. Lead on the dissemination of relevant information to key political stakeholders.
• Work closely with campaigning colleagues: Work with colleagues in the Communications, Marketing, and Campaigns Departments to support the effective execution of public awareness campaigns that raise Animal Equality UK’s public profile and inform members of the public about the plight of farmed animals. Keep abreast of relevant political developments and maintain Animal Equality’s strong external policy presence through coordinated, proactive, and reactive lobbying and campaigning efforts.
• Grow strategically aligned partnerships: Liaise with and, where appropriate, convene fellow experts and advocacy organisations to gather intelligence, share best practice, and canvas opinion to inform policy positions. Support Animal Equality’s engagement in coalitions.
• Support in the organisation of events: Assist in the organisation of key events to inform and influence policymakers. Represent Animal Equality, where appropriate, at policy and networking events.
• Monitor outcomes: Measure, track, and critically evaluate policy developments, ensuring internal alignment on key issues and opportunities associated with our current campaigns. Manage against a set budget and agreed deadlines, reporting on the performance and progress against set deliverables. Share learnings with colleagues and fellow advocates.
• Support with other ad hoc duties, as requested by your line-manager.

Individual attributes required:

• Excellent interpersonal skills.
• Strong written communication skills.
• Agile.
• A natural problem-solver.
• Data-driven, with strong analytical and research skills.
• Highly organised and comfortable multi-tasking.

Position requirements:

• Minimum of three years of related experience in policy development, advocacy, public affairs, or a related role, preferably within a non-profit organisation.
• Excellent written and oral communication skills, with the ability to engage and influence stakeholders at all levels.
• Proficiency in Microsoft Office, Google Docs and in the use of databases and spreadsheets. Experience of using Salesforce is a plus.
• Ability to maintain confidentiality.
• Adherence to a vegan diet.
• Thorough knowledge of farmed animal issues.
• Plays an active role in supporting Animal Equality’s fundraising and philanthropic efforts.
• Commitment to the objectives of the organisation.
• Professional manner.

Salary and benefits

Salary band £32,500-£35,000, depending on experience. This is a remote working opportunity (UK-based candidates only); colleagues are expected to attend mandatory monthly meet-ups in central London.

• Holiday entitlement equal to 33 days per year (including standard public holidays).
• Personalised Employee Assistance Program (EAP): an Animal Equality-funded benefit that offers employees confidential counselling and advice on a wide range of work and personal issues. The program offers several services, such as a 24/7 confidential helpline and expert Cognitive Behavioural Therapy.
• Flexible hours, with the option to start between 8am-10am and finish between 4pm-6pm.
• Able Futures Support: The service is a nine month, practical and confidential support service for employees whose circumstances or mental health may impact their wellbeing or work. Employees can work with a mental health professional to deepen their understanding of how their mental health may impact them and will build coping skills and resilience to thrive at work.
• Yearly stipend to access learning and development resources, to help employees further grow their personal and professional skills.
• A free vegan lunch every month at the Animal Equality monthly meetups.

For more information and to apply, please visit our careers page.

Closing date: 5.00pm GMT on Monday 3rd February 2025.

The interview process will comprise a multiple-stage interview and Skills Test, which will take place throughout February.