Database Service Manager Jobs in Manchester
Join Racing Welfare as Head of Fundraising and Make a Lasting Impact!
Are you an ambitious, results-driven fundraising leader with a passion for making a difference? Racing Welfare is looking for an exceptional Head of Fundraising to join our senior management team and take the helm of a thriving, high-performance fundraising operation. This is a unique opportunity for someone who wants to shape the future of British horseracing’s charitable support, driving growth and innovation in a vital sector.
About Racing Welfare:
Racing Welfare is a registered charity dedicated to supporting the workforce of British horseracing – from stud, stable, and racecourse staff to those in related professions. Our mission is to help these dedicated individuals thrive in their careers and lives, offering guidance, practical assistance, and support throughout their journey – from recruitment to retirement.
The Role:
As Head of Fundraising, you will play a central role in Racing Welfare’s strategic direction and growth. You’ll work closely with the Chief Executive and Chief Operating Officer to craft and execute an ambitious fundraising strategy that delivers innovative income streams to fund our vital services. You’ll lead, inspire, and develop a talented team, empowering them to deliver outstanding fundraising initiatives and events that drive real change.
Key Responsibilities:
- Develop & Deliver Fundraising Strategy: Work with senior leadership to shape the charity’s fundraising vision, ensuring the strategy aligns with our wider goals and drives long-term sustainability.
- Innovative Fundraising Campaigns: Create and implement engaging campaigns, managing budgets and evaluating performance to optimise success.
- Team Leadership & Development: Lead, mentor, and motivate a high-performing fundraising team, supporting their professional growth and achieving collective goals.
- Building Strategic Partnerships: Cultivate relationships with trusts, foundations, and corporate partners to build lasting, mutually beneficial collaborations.
- Drive Operational Excellence: Oversee day-to-day fundraising operations, ensuring smooth management of income, expenditure, and compliance.
You Will Bring:
- Proven experience in fundraising or commercial management, with a track record of successfully recruiting donors and sponsors.
- A natural leader with exceptional people management skills, able to inspire and empower teams to excel.
- Solid experience in budgeting, financial planning, and performance management.
- Excellent communication skills, with the ability to engage and motivate diverse stakeholders.
- A passion for innovation and the ability to think strategically about fundraising opportunities.
Bonus: Experience in the horseracing industry is desirable, but not essential.
Why Racing Welfare?
This is your chance to take on a leadership role in a respected and impactful charity. You’ll be part of a passionate team, working in a dynamic environment with opportunities for personal and professional growth. The role offers flexibility with the option to work from home or our Newmarket office, alongside occasional travel across the UK (including evenings and weekends).
As a charity, wellbeing is at the forefront of all we do. We aim to be a leading employer in the industry and make sure everyone at Racing Welfare has the opportunity to thrive.
If you’re ready to make a significant contribution to the future of Racing Welfare and help improve the lives of those who dedicate themselves to British horseracing, we’d love to hear from you.
Apply Today:
Submit your CV and covering letter to join Racing Welfare and lead our fundraising efforts to new heights.
We welcome enquiries from everyone and value diversity in our workforce. The closing date for this role is 14 February 2025. Interviews will be held the week commencing 25 February 2025. We reserve the right to bring forward the closing date if we receive a large number of suitable applications.
Salary: £50,000 p.a.
Racing Welfare is committed to safeguarding and will always recruit all personnel in line with government guidelines, relevant legislation, and the Charity Commission's best practice guidance.
This post is not exempt from the Rehabilitation of Offenders Act 1974. We only ask applicants to disclose convictions which are not yet spent under the Rehabilitation of Offenders Act 1974
Racing Welfare’s Safeguarding Statement of Intent can be found on our website.
The client requests no contact from agencies or media sales.
About the role
You will
- Celebrate the achievements of brain injury survivors across the UK, promote the services that Headway UK offers and raise awareness of the prevalence of brain injury.
- Establish Headway as a leading voice in the area of brain injury, ensuring that relevant media outlets are presented with relevant information.
What you will do
- Obtain regular positive national and local media coverage for Headway
- Produce high-quality written materials for release to the media
- Communicate with and facilitate media coverage for independent Headway charities and volunteer-led branches, helping to raise their profiles locally
- Monitor and evaluate media coverage and PR activity to enable the effective tracking of the charity’s reputation.
- Be the first point of call for all media enquiries and take appropriate action
- Manage and cultivate relationships with local and national media.
- Liaise with the fundraising department and promote its initiatives in local and national media outlets.
- Source and interview individuals willing to share their personal experiences of brain injury & to draft personal testimonies and create a database of case studies ready to be used in reaction to relevant news stories.
- Assist in the production of Headway News and other regular communications
- Assist in the planning and execution of the national campaign for Action for Brain Injury Week and to assist in the implementation of additional campaigns throughout the year
About you
We’re open-minded & welcome all applicants who believe they can succeed. Though ideally, you will:
-
Have experience of working with local, regional and national media outlets, including crafting in press releases and sell-in
-
Have experience of interviewing people from all backgrounds
-
Have a highly collaborative working style, fostering teamwork and cross-functional cooperation.
-
Be comfortable being the first point of call for journalist enquiries
-
Excellent organisational abilities, with a track record of managing multiple projects and meeting deadlines efficiently.
-
Exceptional verbal and written communication skills, ensuring clear, effective messaging across all channels.
Visit our website to find out more about the role, the work of Headway, the benefits we offer and apply for this job. We look forward to hearing from you.
About Chapter One
Chapter One is a growing charity dedicated to ensuring every child has access to one-to-one reading support at the time they need it most.
Our innovative Online Reading Volunteers Programme aims to support 3,300 children facing disadvantage during the 2024-25 academic year, pairing five to eight-year-old children with reading support volunteers from over 140 local and national businesses. Our unique approach requires volunteers to commit just 30 minutes a week for an entire academic year, using our bespoke digital platform. The results are transformative, significantly boosting children's reading confidence and ability. Our ambitious five year plan targets growth of 20% year on year.
For more information about our programmes please visit our website. Please also take some time to visit our social media channels and watch our videos.
About the role
With ambitious targets to support thousands more children by 2029, Chapter One is seeking a passionate, energetic Fundraising Officer to be an integral part of our Fundraising team. Reporting to our Trusts & Foundations Manager, you’ll generate income from a range of existing and new trusts and foundations, along with individual fundraising activities to contribute towards the 2024-25 fundraising target of £278,000, rising to £348,000 in 2025-26 in which you’ll have an individual target.
This new role is ideal for an early career professional who can write creative, compelling bids and build impactful relationships to make your mark in a fast-growing charity which is flexible and agile. You’ll be a proactive, determined self-starter and have high standards for yourself and others. You’ll develop and manage a funding pipeline by investing in thorough research and relationship cultivation, and you will thrive in working with funders, partners and supporters on a day -to-day basis.
Key Responsibilities
Deliver the fundraising plan
● Work collaboratively with the Trusts & Foundations Manager to grow Chapter One’s fundraising portfolio and meet agreed income targets from trusts and foundations.
● Maintain a portfolio of existing trusts and foundations, ensuring an excellent cultivation and stewardship journey in order to build relationships and maximise income.
● Proactively identify and research new prospective trust funders, finding creative ways to engage with them to secure support.
● Create compelling and tailored fundraising applications and reports, ensuring there is a strong emotional case for support and accuracy, to inspire prospects and supporters across trusts and foundations.
● Contribute to the highest levels of donor care for supporters, including creative stewardship, adhering to all grant conditions and responding in a timely manner to all enquiries from supporters and prospects.
● Research, interpret and present data about literacy and impact that makes a compelling case for Chapter One’s programmes.
● Contribute to internal planning and budget setting for restricted and unrestricted activities, setting out clear plans and a pipeline for income generation from trusts and foundations.
● Work with the Trusts & Foundations Manager, Corporate Partnerships team and Communications team to support the development of strategies and campaigns to grow individual giving from existing volunteers and supporters.
● Undertake administrative duties to support the delivery of individual fundraising initiatives including matched-giving campaigns and Payroll Giving.
● Work closely with the Trusts & Foundations Manager, Business Development Manager, Corporate Partnerships team and Communications team to ensure a cohesive approach and maximise all fundraising opportunities.
General
● Oversee and maintain specific fundraising administrative processes, including
recording of activity on the Salesforce CRM and internal databases.
● Maintain up-to-date knowledge of fundraising regulations, networks, and developments across the sector.
● Adherence to Chapter One’s Donation Acceptance Policy.
● Contribute to forecasting and regular reporting, producing verbal and written reports for senior management as required.
We are looking for some of the following attributes, though you might be more experienced in some areas than others:
● A commitment to Chapter One’s mission and values.
● Experience of fundraising, ideally from trusts and foundations.
● A demonstrable track record of successfully generating income and achieving targets.
● An ability to create compelling and successful fundraising applications and proposals.
● Excellent written communication skills, with an understanding of how to tailor communications for different audiences/contexts.
● Strong interpersonal skills, with the ability to build and manage relationships with a range of stakeholders, both internally and externally.
● Evidence of effective prospect research, growing and managing a pipeline, planning for your portfolio and increasing income.
● Good financial acumen and proven ability to present complex financial information accurately.
● Excellent organisational skills, attention to detail and high levels of accuracy.
● Ability to effectively work under pressure and manage conflicting priorities.
You’ll be more successful in the role if you have:
● Experience of individual giving or employee fundraising.
● Experience of working in a charity that has a strong corporate volunteering offer.
● Experience using the Salesforce CRM Non-profit Success Pack.
Chapter One is an Equal Opportunity Employer. We value and celebrate diversity in backgrounds and experience and are deliberate about the kind of teams we are building. Literacy is a universal concern, and we need people from all backgrounds to maximise our innovation, creativity and impact. We especially welcome applications from persons who have experienced disadvantage and/or from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation.
Chapter One is committed to safeguarding children and young people. All postholders are subject to a satisfactory enhanced Disclosure and Barring Service disclosure. Copies of our Safeguarding Policy and Safer Recruitment Policy are available on request.
Please submit a CV (max. 2 A4 sides) and covering letter. Your covering letter (max. 1 side of A4) should:
1) Detail your relevant experience with reference to the job description, including clear examples.
2) Tell us the story of a successful fundraising relationship that you have been involved in, how much you raised and what you did to make it succeed.
3) Tell us about how our organisational mission is in line with your values.
Applications that fail to meet these criteria will automatically be discounted. We want you to have every opportunity to show us your talents - please let us know if there is anything we can do to make sure the assessment process works for you.
First Round Interview: 7th Feb
Second Round Interview: 12th Feb
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A rare and exciting opportunity to support the fundraising, strategic development and impact evaluation of a wide range of Charities in the UK, as part of a friendly and supportive consulting team.
Charity Fundraising Ltd provides a comprehensive range of fundraising, strategic consultancy and evaluation services to Charities and other not-for-profit organisations. Established in 2000, our services range from grant and contract bid writing and review, to developing fundraising strategies, developing M&E frameworks and undertaking project and programme evaluations. We also offer a range of strategic support, mentoring and training. We work with lots of amazing charities, both local and national, small and large, across the UK, covering themes such as: Homelessness; addiction; youth; community; disability; mental health; minoritised groups; medical conditions; heritage; environment and more.
We are seeking an exceptional fundraiser who can offer a strong track record of driving organisational growth in the voluntary sector. Multi-year experience in two or more of the following core service areas is essential:
- Achieving major grant funding from trusts, foundations, lottery distributors, public sector agencies or similar.
- Planning and developing successful fundraising strategies and action plans.
- Undertaking voluntary sector project evaluations / developing M&E frameworks.
- Planning and developing successful contract tender submissions.
The role is varied and interesting - managing a portfolio of clients and supporting them directly or strategically with their fundraising, impact evaluation and organisational development. Our consultants are all employees and we work closely together as a supportive team, sharing and developing skills and knowledge. We anticipate the appointee may not hold experience across all core areas of our services. We will enable the appointee to focus on projects that play to their strengths and experience and provide further support and training as necessary.
Based from home (must be UK resident), with ad hoc client and team meetings/socials (all travel paid), mostly within England. All IT equipment provided. Full-time or part-time (minimum 0.8 FTE - 28 hrs).
Benefits include: 24 days paid annual leave (pro rata), 4% employers pension contribution, potential cash / annual leave bonus, CPD budget and paid CPD time + lots of opportunity to learn from our experienced consultant team.
Please note that applications will only be considered where the screening questions are fully completed.
Here's what some of our team say about working for Charity Fundraising Ltd:
"I don’t think I have ever worked with such a nice bunch of people, everyone has been very welcoming, supportive and just all round lovely"
"I really enjoy working for CF because I get to work independently with a diverse range of interesting clients, and am also part of a great, supportive team - best of all worlds!"
“Supportive and fun team; and great to learn new ideas from others fundraising skills, knowledge and expertise”
"I love being part of such a passionate, professional team and who prides itself on building close working relationships with each other and with our clients."
The client requests no contact from agencies or media sales.
Age UK Mid Mersey are offering a great opportunity to join our professional, innovative and dedicated team to help launch a new lottery funded Maintenance Cognitive Stimulation Therapy (MCST) programme in Mid Mersey’s four boroughs: Halton, Knowsley, St Helens and Warrington.
Maintenance Cognitive Stimulation Therapy (MCST) is a weekly group programme for people living with mild to moderate dementia or cognitive impairment.
Group members take part in meaningful and stimulating activities, proven to help maintain memory and mental functioning. The groups provide a fun, supportive environment where people can build new friendships.
Activities include:
- discussions
- word games
- quizzes
- physical activities
- creative and musical activities.
Cognitive Stimulation is the only non-drug treatment recommended to improve cognition, independence and well-being by the National Institute for Health and Care Excellence (NICE).
Alongside the MCST group sessions the programme will also provide advice, information and facilitated peer support for the carers of groups members.
The MCST Team Leader will lead a small team of MCST group facilitators, Carer Support workers and volunteers.
The Team Leader will plan programmes, provide support and supervision to staff, and ensure compliance with relevant guidelines and standards. They will be responsible for undertaking initial assessment visits with clients in their own homes to ensure the MCST programme is appropriate for them.
Travel across Mid-Mersey is expected so the post holder must have access to their own vehicle and a full clean driving licence.
Full training in MCST will be provided alongside management training and mentoring.
Full job details are contained within the supporting Job Description and Person Specification.
Actual Salary for 21hrs £16,200 per annum (£26,700 FTE)
Application Process:
To apply, please visit our website to complete an Age UK Mid Mersey Employee Application form, detailing how your skills and experience meet the criteria within the Job Description and Person Specification (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format).
To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, your personal details will be excluded prior to shortlisting.
Age UK Mid Mersey is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application form, and if offered the post, we will require two employment references including your current or most recent employer.
The post is also subject to an Enhanced DBS Certificate.
Closing Date: 23:59 on Sunday 26th January 2025
Interview Dates: Interviews will be held w/c 3rd February 2025
Age UK Mid Mersey exists to promote improved quality of life and empowerment for people aged 50+ and their carers.
The client requests no contact from agencies or media sales.
Fundraising Officer – North of England
Job description
A fantastic permanent opportunity has arisen for a part-time Fundraising Officer to join our dynamic, friendly and supportive fundraising team. This is a home-based role and will suit an individual living in the North of England. You will be reporting to the Corporate & Regional Fundraising Manager and working in a very varied and exciting working environment.
The perfect candidate will enjoy forging positive and robust relationships with supporters including corporate partners, small businesses, philanthropic groups as well as supporting community fundraisers across the North of England, to raise vital income for our Association.
You will use your creative and professional skillset to provide high-quality account management, stewardship, and growth across all managed income streams. No two days are the same and we are looking for someone who can be flexible in their approach and able to multitask effectively.
Blesma is a unique membership Association as well as a charity. Our Members (limbless veterans) are at the heart of all our work – therefore, the impact of our fundraising is clearly visible in the experiences of our inspirational injured veterans.
We would love to hear from talented individuals who want to help us raise the funds that we need to support limbless veterans. If you would like to apply for this exciting role, please read the attached Job Description and apply with your C.V. and a Covering Letter detailing why you’d be an ideal candidate for the role and how your experience and skills match those detailed in the Person Specification.
If you are uncertain about your suitability for this role, we encourage you to apply and allow us to assess your fit.
Please note that we may close this advertisement early if we receive a high volume of applications.
We look forward to hearing from you.
The client requests no contact from agencies or media sales.
We’re recruiting for a Volunteer Officer to join our team.
ReachOut is a national youth development charity and a strategic partner for schools. Through collective mentoring and engaging activities, we build socio-emotional skills that transform outcomes for young people constrained by circumstance.
Our Volunteer Officer is responsible for the recruitment, onboarding, training and development of our volunteers – particularly those from our community partners. This role ensures that volunteers have a fantastic experience across a range of ReachOut opportunities that are highly impactful for the young people that we work with. The postholder will also play a key role in developing the ongoing training offer for volunteers and building networks with community organisations across our regions.
2025 is an exciting time to join ReachOut as we launch our new organisational strategy. You’ll be joining a friendly and supportive team, helping us make a real difference to the lives and futures of young people across London and Manchester.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Gaddum, we treat everyone as individuals. We really get to know those we help, understanding their world to offer a range of support that’s right for them. Our promise of tailored support is made possible by our breadth and depth of knowledge, through our unwavering commitment to the local people of Greater Manchester.
Our experience listening to generation after generation, for nearly 200 years, has taught us the importance of considering not just the individual but also the relationships around them. Our innovative approach means we can, not only build resilience, but identify further risks and offer preventive support now and in the future. At Gaddum, we believe that by supporting individuals, we ultimately help support entire communities.
Our aim is to empower and enhance the lives of people in Greater Manchester.
Job Summary
Community Mental Health Transformation is part of a long-term plan to improve mental health services. Big Life group has commissioned Gaddum to support the development of the lived experience input in a key system change project for the improvement people’s experiences of services. Greater Manchester’s Co-Occurring Conditions project is centred on those who have concurrent mental health and substance use challenges.
Job Purpose
To support the development of lived experience engagement within the co-occurring conditions workstream. You will support people with lived experience to attend and contribute to design and testing session of services and systems.
You will work with the GM Co-Occurring Conditions Team and wider partners across GM to ensure lived experience is at the heart of mental health services in Greater Manchester.
Main Duties and Responsibilities
1. Support people with lived experience to engage with the Co-Occurring Conditions workstream.
2. Attendance at events and publicising the programme.
3. Organising and ensuring involvement at Co-occurring Conditions meetings.
4. Developing community interest Representation across Coproduction internally and building opportunities across community led groups and peer groups.
5. Developing Lived Experience activities to encourage collaboration, information sharing and opportunities.
6. Identify and, wherever possible, remove barriers to panel member participation including but not limited to travel, childcare, carer responsibilities and translation costs.
7. Work collaboratively with other coproduction leads across Gaddum.
8. Manage the recruitment specific additional members for each of these opportunities, depending on the theme of the event.
9. Ensure that Lived Experience members, whether from the core group or single invitees, are properly off boarded.
10.Maintain records and data and to provide regular monitoring reports and outcomes, including end of project evaluation report.
11.Contribute to Gaddum newsletters, website, and meetings, sharing information and learning form the programme.
The post-holder will be required to undertake other tasks as reasonably directed by the Senior Leadership Team, which will usually be commensurate with the skills and experience of the post-holder.
The client requests no contact from agencies or media sales.
Job Title: Administration Manager/PA to the CEO
Location: Home based
Responsible to: CEO
ABOUT US
The Teaching Awards Trust is a charity committed to raising the profile of the outstanding, life-changing work that takes place in education across the UK. We champion, celebrate and raise the morale of all those who work in education. Our mission is currently carried out through two powerful campaigns; The Pearson National Teaching Awards and Thank a Teacher.
ABOUT THE JOB
This is an exciting new support role created to provide support to the team, and the CEO. The primary responsibility of this role is to provide high-quality administrative support to the Teaching Awards Trust, ensuring the efficient operation of the charity’s virtual office and daily activities. This includes offering confidential personal assistant (PA) services to the CEO and Board of Trustees, as well as providing cross-functional support to the wider team in areas such as fundraising, human resources, awards management, marketing, and event coordination. As this is a new role, you will have the opportunity to help shape and grow the role to make it your own.
ABOUT YOU
A track record of at least 4/5 years’ experience providing PA/Administrative support, ideally at a senior or executive level, with experience within the education/charity sector advantageous.
You will have excellent organisation skills with a strong attention to detail as well as exceptional interpersonal and communication skills.
The ability to build strong, collaborative relationships both internally and externally is essential for you to be able to hit the ground running in this new role.
As with other jobs of this level, a high level of discretion and confidentiality is needed when dealing with sensitive information
Overall, you will be looking for the opportunity to make a real difference in your role and to help support of aims of the trust.
ABOUT OUR BENEFITS
A salary of £30-35,000 per annum. You will be home based with some need to travel for team meetings and other events. Annual leave is 25 days excluding bank holidays, Employer pension contributions of 6%, Learning and Development packages are also available.
ABOUT OUR APPLICATION PROCESS
The closing date for applications is midnight on 31st January 2025 but applications will be reviewed and longlisted as soon as they are received.
To apply, please follow the website link provided, along with a CV and a covering letter including why you are applying for this role and also describing your key achievements in your most recent administrative role.
Successful candidates will be contacted by phone or email by 3rd February 2025 for an initial short phone call conversation followed by remote first interviews during w/c 3rd February 2025.
Second round interviews will take place w/c 10th February 2025.
The Teaching Awards Trust is an equal opportunities employer, and we welcome applications from all suitably qualified persons. If you require any assistance or adjustments during the application process, please do not hesitate to reach out.
Are you interested in improving the lives of people who have been severely affected by their cancer treatment? The Pelvic Radiation Disease Association (PRDA) is seeking to recruit a skilled Services & Volunteer Coordinator to join its small team of staff and volunteers who are passionate about making a difference.
This is an exciting time to join the charity as we continue to develop our services. We are growing quickly as a charity while continuing to offer a personalised range of direct support services to people living with PRD.
The Role
The Services and Volunteer Coordinator will have two key roles – to develop and coordinate the delivery of our direct patient support services and to recruit to and manage our small team of volunteers in a variety of roles in order to enhance our work.
Who we are looking for
Our ideal candidate will be a skilled, empathetic communicator with excellent organisational skills who has experience in recruiting and supporting volunteers and managing services, preferably in a health charity.
The ability to gain and maintain volunteers’ confidence is essential, as is a commitment to equality and inclusion. Experience working within a support group or helpline type service would be advantageous, as would experience developing and delivering support services and/or project management experience.
Next steps
Please see the full Job Description and Person Specification for more details.
To apply please forward your CV and covering letter (of no more than 2 sides each) via the Charity Job website demonstrating how your experience matches the criteria set out in the Person Specification.
The client requests no contact from agencies or media sales.
The Operations, Fundraising and Communications Manager will:
- Manage the internal operations of the organisation and ensure that the Board of Trustees meets its legal obligations.
- Manage the external profile of High Peak Community Arts, in order to maintain and increase the sustainability of the organisation, through increased visibility and income streams.
- Take joint responsibility with the Board of Trustees and the staff team for the ongoing development of the organisation.
The client requests no contact from agencies or media sales.
ReachOut is a national youth development charity and a strategic partner for schools. Through collective mentoring and engaging activities, we build socio-emotional skills that transform outcomes for young people constrained by circumstance.
Our Grants and Trusts Manager is responsible for managing and developing ReachOut’s income from Trusts and other Grant-making bodies. Working closely with the partnerships team and the Head of Programmes & Impact they will make evidence-informed decisions and collaborate across the organisation to meet our strategic aims. This role is currently reporting to the CEO for an interim period, but longterm will report to the Head of Marketing and Partnerships.
2025 is an exciting time to join ReachOut as we launch our new organisational strategy. You’ll be joining a friendly and supportive team, helping us make a real difference to the lives and futures of young people across London and Manchester.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About us
REMAP is a unique national charity. It brings together two groups of people: volunteers skilled at making things and disabled people who need specialist equipment. Each year, around 3,000 pieces of custom-made equipment help transform the lives of disabled people.
REMAP’s army of ingenious inventors designs and makes equipment for young and old alike and then provides it free of charge. The aim is always to help people achieve quality of life, filling the gap where no suitable equipment is available commercially.
With an exciting new strategy that will continue to place the client at the heart of our work, we seek an experienced charity sector referral officer to help us deliver on our mission and vision.
REMAP is an organisation that encourages its team members to contribute their thoughts and ideas actively and work together to achieve its aims and ambitions. You will be given the space to work autonomously and grow in the role, but with the support of your colleagues and line manager when you need us. You can work to your strengths and share your successes and learning with the broader team, who will, in turn, look to share their experiences and learning.
The Role
The Referrals Officer role is critical to the charity. It ensures that our referral process is managed effectively for our clients and branches.
This is both an internal and external role. The person in this role is the first point of contact for all referral queries. You will assign referrals to branches, liaise with clients and volunteers, and maintain our CRM system.
We are seeking a strong people person with at least two years of experience operating and maintaining a CRM system regularly (ideally Salesforce). Experience working to develop a CRM system and client journey would be advantageous.
As a small charity, you will thrive in a busy environment, have excellent prioritisation skills and have a positive ‘can do’ attitude. We are a supportive team, and you will work closely with our Operations Manager and wider volunteer delivery colleagues to help REMAP support our clients and branches across the UK.
About You
We want you to bring relevant experience, passion, dedication, positivity, and flair to our work.
To be considered for this role, you will have demonstrable experience in a similar position and be comfortable working with a diverse range of volunteers/people. As a self-starter, you can work at pace and quickly assess and deliver to changing priorities in a busy remote team. You will have excellent interpersonal skills, be able to coordinate multiple tasks/activities and have the flexibility to respond to changing demands. Ideally, you will have experience dealing with enquiries from health professionals and vulnerable clients.
You will be proactive, enthusiastic, and excited about joining an organisation with ambitious plans to future-proof its services and reach more disabled people. Experience working in a remote environment is highly desirable.
Additional information about the role
Place of work: Fully remote, with occasional 2/3 nights away for year-round events.
Working Hours: Full-time, 37 hours per week
Salary: £26,000 – £29,000 dependent on experience
Holiday entitlement: Begins at 25 days per annum, in addition to public holidays.
We are a Disabled Confident employee.
Closing date for Applications: 11.59 pm Sunday 19th January 2025
Interviews: Formal interviews for the role will be held on the week commencing 3rd February 2025.
To apply, please send your CV and a separate cover letter of no more than two A4 sides describing how you meet the job description and personal specifications.
Within your cover letter please answer the following 2 questions:
1. What CRM software have you used previously to manage referrals/cases/clients, and how proficient are you with maintaining a CRM? Please provide examples of the features you have routinely used when using a CRM system
2. How do you ensure you communicate effectively with clients, external teams, or other stakeholders during the referral process? Please provide examples.
Candidates who fail to follow the instructions will automatically be screened out of the selection.
REMAP exists to improve the quality of life for people who experience short or long-term disability through infirmity, illness or ageing.
The client requests no contact from agencies or media sales.
We are recruiting a part-time (16 hours per week) Data Management Officer to join our supportive team who are committed to making life better for Manchester’s unpaid carers. This post is an ideal opportunity for someone passionate about data, who enjoys working as part of a team and wants to use their skills within a small charity.
We are looking for someone experienced in data management, who can organise, maintain and develop our information systems, and produce reports for different audiences. You might also have some experience supporting reporting and evaluation for a community or charitable organisation, but this is not essential. What is essential, are strong skills in Microsoft Excel!
This is a remote working role and can be worked flexibly, with a limited number of fixed online meeting dates during the month. There may be very occasional in person meetings in Manchester, primarily central Manchester. Your office/admin base would be your home address.
We offer training opportunities, flexible working and a generous leave entitlement.
This is a permanent position.
The deadline for applications is Tuesday 4th February 2025 at 9am. Interviews will take place on Wednesday 12th February 2025. We will contact successful applicants by email.
We are unable to accept CVs.
We welcome applications from everyone irrespective of sex, sexual orientation, gender identity, ethnicity, faith and religion, disability and age. Appointment will be made on merit alone.
If you are disabled we will support you throughout the recruitment process with reasonable adjustments required.
Thank you for considering Manchester Carers Forum!
The client requests no contact from agencies or media sales.
Reporting to the Fundraising Manager, the Fundraising Executive is an integral part of the Fundraising team, providing outstanding administrative and general fundraising support. The Fundraising Executive manages all incoming fundraising enquiries and provides excellent customer care and stewardship to our third-party event supporters. This is a busy role, supporting colleagues across multiple areas of fundraising, including events, third-party, mass, and trusts fundraising.
In this role, you will undertake all key administrative, database and financial duties to ensure the smooth running of team processes and procedures.
The role provides an opportunity to develop fundraising knowledge and is perfect for someone who has a passion for building income, relationships and delivering excellent supporter care. As this is a people-facing role, you will be working with supporters over the phone, online, in writing, and face-to-face, to ensure our supporters receive the ultimate supporter journey and experience.
The post holder should have a full clean driving license and be willing to travel and work occasional evenings and weekends.
This is a fantastic opportunity for a passionate fundraiser to make a real difference to children with high needs living in the highest areas of deprivation in the UK.