Database Officer Jobs in Hammersmith, Greater London

As a charity we aim to follow the principles and practices associated with coproduction where all stakeholders are engaged in the designing, fundraising, delivering, monitoring, evaluating, and learning. In this way we are all accountable.

We are looking for a motivated, dynamic, passionate and experieinced person to join our team and take their seat at this table and take ownership of the fundraising function targeting the £10,000 plus market and by so doing, enable amazing change to happen. 

Job Profile

Role Name: Trusts and Foundation Officer

Reports To: Managing Director, Livingstone Tanzania Trust

Hours 16 hours per week

Salary c£14,500 per annum (Full time  c £34,000  per annum for 37.5 hrs per week)

Preferred Start date          13th January 2025

Location: Working from home, with occasional attendance in person

Summary

Livingstone Tanzania Trust (LTT) was set up in 2007. Our vision is to live in a world where every young person has access to a quality education.  Our mission is to work in partnership with communities in Tanzania to address the barriers that prevent young people from accessing the quality education they need to reach their full educational potential. To achieve this, we focus on infrastructure and resource programmes, developing teachers’ competencies and addressing issues surrounding household poverty.

As a charity we aim to follow the principles and practices associated with coproduction where all stakeholders are engaged in the designing, fundraising, delivering, monitoring, evaluating, and learning. In this way we are all accountable.

In addition, as a charity, we aim to support our partners in Tanzania to reduce their dependence on us, which we achieve by building their skills to stand on their own feet. This requires us to share our knowledge and provide mentoring services as our partners grow

Working with a team of three LTT employees, as well as Trustees and supporters the key objectives of the Partnerships team is to:

1. Support our ambitious vision: a quality, inclusive education for every child in Tanzania.
2. Plan; manage; deliver; monitor and maintain oversight of LTT’s Trust and Foundation fundraising portfolio, activities and opportunities. Target is to raise in excess of £300,000 per annum from UK and International Trusts, Foundations, other Institutional Donors and individuals in 2025-6 and increase by £40,000 a year thereafter. 

Responsibilities and Accountabilities

This position will focus on sourcing and developing potential national and international funders who provide single and multi-year grants in excess of £10,000 including those who do not accept unsolicited grants.

Duties include:

• Develop and manage opportunity pipelines of prospective funders, planning introductions.
• Write compelling, concise, well-presented, tailored approaches and grant applications in Word and Canva.
• Liaise with the Operations team, to gather the relevant information for grant applications (e.g. data, case studies, imagery etc).
• Ensure systems are kept up to date with all details of grant application documents, progress and outcomes and any other interactions with funders.
• Work with partners in Tanzania to offer them support and guidance 
• Draft programme reports for projects for which you have raised funds.
• Contribute with other team members to the organisational budgeting process, by producing a detailed breakdown of opportunities and likelihood of success.
• Contribute to production of key external documents which may impact Trust and Foundation fundraising e.g. Annual Report & Accounts, Impact Report.
• Attend team meetings at least twice a year
• Attend relevant third-party events/training as required.
• Attend and assist with some LTT fundraising events.
• Other related duties as required.

Key Requirements

• Knowledgeable and passionate about International Development/Education
• Understanding and respectful of cultural differences.
• Minimum 3 years’ experience in a grant fundraising role, with a successful track record of regularly securing 4 and 5 figure grants.
• Knowledge of funding databases and other sources of potential funders.
• Ability to absorb, collate and organise large amounts of information from different sources/channels.
• Ability to select and distil programme information to develop a core message for target funders, aligned to their specific interests.
• Persuasive writing skills – weaving powerful stories with clear evidence of programme impacts.
• Strong IT literacy and adept in making funding applications online.
• Experience of developing fundraising budgets.
• Excellent organisational/planning skills.
• Networking skills.
• Willingness for occasional travel for meetings and events.

Health Poverty Action (HPA) acts in solidarity with poor and marginalised communities in their struggle for health and social justice, recognising these injustices are often rooted in colonialism and imperialism (both historical and ongoing) and have strong racial and gender dimensions.

We develop and implement locally rooted and culturally appropriate solutions to improve health for communities in 10 countries across Central America, Asia and Africa. Alongside these global programmes, we campaign to change the unjust policies and practices that push people into poverty and destroy their health and tackle the powerful vested interests that sustain them.

As Partnership Officer, you will be the critical driver of growing our partnerships fundraising and ensuring that more people worldwide are able to realise their right to health. 

• Job purpose: To help grow unrestricted income for Health Poverty Action through community and corporate partnerships. 
• Location: Home-based, within commuting distance to London for events and meetings. 
• Salary: £26,095 rising in length of service increments to £29,832. 
• Responsible to: Head of Fundraising 
• Annual leave: 25 days per year, plus the time between Christmas and New Year, plus bank holidays.

How to apply: Download and complete the application form available on our website.

This helps ensure fairness and consistency and is also a demonstration of your interest in the role; therefore, we will only consider those applications who use the application form. 

Closing date: Wednesday, 2 October 2024 at 11:59 PM BST 

Interview dates: Monday, 14 October and Tuesday, 15 October 2024 

Your key responsibilities will be flexible. You’ll manage your workload and set objectives, priorities and deadlines with the Head of Fundraising. Your work will include: 

• Partnerships Fundraising: You’ll lead and grow our partnerships fundraising portfolio by nurturing existing relationships and identifying new prospective partnerships. You will prepare proposals, pitches, and reports based on key funding needs, and implement stewardship plans to retain support, maximising partnership value. 

• Community Fundraising: You’ll manage community-based fundraising efforts, including coordinating with other organisations. Develop new community fundraising initiatives and engage volunteers, working to maintain an established network of volunteers which support community fundraising activities.

• Events Fundraising: You will manage our fundraising events, including the London Marathon. This will include recruitment, resourcing, relationship-building and supporting our event participants in their fundraising efforts. We are also excited for you to develop and oversee other innovative and profitable one-off events. 

• Fundraising Management: You will monitor and report on fundraising activities, manage relevant website pages, and ensure effective administration and record-keeping. You’ll need to stay abreast of industry trends and react accordingly to maximize opportunities. 

• What else? We encourage you to be aware of all of Health Poverty Action’s work and any key developments which may affect it. When representing Health Poverty Action, you should communicate our work in a professional and passionate way. 

At Health Poverty Action we celebrate diversity and promote equality and inclusion amongst all our staff and everyone we work with. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We are particularly keen to hear from ethnic minority candidates.  

The role

Do you have good people skills, are you organised, methodical and can work with IT equipment and manage databases?

We are looking for a Corporate Services Support Officer who will support our HR & IT functions.  You will be responsible for the end-to-end process of employee recruitment, updating our policies and procedures, managing the IT requirements and maintaining the HR & IT databases.  We need someone who has got experience of working in a support function and would like to be involved in moving our support model forward. 

Criminal Record Checks

All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online: 

· Applicants in England and Wales: DBS Code of Practice

· Applicants in Northern Ireland: AccessNI Code of Practice

Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders' Policy & Handling Criminal Record Check Data Policy are available on request by email.

We comply with all relevant data protection legislation and process your data fairly.   

Growing Hope is a charity providing free therapy for children and young people with additional needs in partnership with local churches across the UK. We aim to grow hope for children, hope for families and hope in Jesus. Growing Hope was founded in December 2017 and has a vision to see 20 clinics set up across the UK by 2030. We currently have three clinics, King’s Cross, Brockley and High Wycombe. We worked with over 500 children, young people, parents, carers, siblings and professionals in 2023. 

Role Summary:
We are recruiting an Operations Officer who will support with operations across the charity. This includes supporting the team with administration, finance, training and fundraising. We are seeking an individual who is flexible and adaptive in their approach, and has excellent attention to detail, IT and communication skills. We are open to candidates who have a strong work ethic and are keen to learn and develop the essential skills for the role. We are looking for employees who are committed to Growing Hope’s vision and values and can demonstrate these both within their interview and as they complete their job role. Growing Hope values:

• Hope - We believe Jesus brings hope to children, young people and families, even in the most difficult situations, and that underpins everything we do.
• Community - We are accepting of all and want everyone to know they are seen, heard and belong.
• Courage - We are brave, choosing honesty over comfort, and tackling problems because we want to change lives.
• Innovation - We are innovative, flexible and creative in our approach, always aiming for excellence.
• Generosity - We look out for others and share our time, encouragement, finances and skills.

Job Purpose 
Growing Hope is a national charity with a growing number of clinics across the UK. This operations role will provide support across the Growing Hope national staff team. This will include support with administration, finance, fundraising and training. This role is key in enabling all the functions of the national charity to run smoothly and effectively. The role will be based in King’s Cross with occasional events outside of the office.

Main Duties and Responsibilities 
Duties and responsibilities will be discussed and developed as the charity continues to grow. It is anticipated that this time will be flexible and adjusted according to the needs and priorities at the time. Specifically the role with include: 

IT administration

• Administration of IT systems, logins and spreadsheets for the team, volunteers, staff and freelancers (keeping these up to date and amending systems as required).
• Ordering and setting up IT hardware and software for individuals joining the team.
• Oversight of IT systems used by Growing Hope including ticket tailor, jot form, mail chimp, Microsoft office, google adverts and tracking. Supporting with problem solving when issues arise. 
• Overseeing and training others in Canopy (clinic administration software) and helping support and problem solve with using this. This includes liaising with a freelance software developer to manage the development project.

HR administration

• Oversight of the recruitment checking process for new volunteers, trustees, freelancers and employees. This includes carrying out DBS checks, calling referees, chasing for references and communicating with individuals as they start with Growing Hope.
• Management of the ‘internal news’ list in order to track individuals working closely with the charity. 
• Writing, drafting and sending out HR letters, contracts and contract variations. 
• Organising internal events on behalf of the team including away days, training days and ad hoc events. 
• Organising online training as required for members of the Growing Hope team.

Office Support

• Overseeing the day to day office and building use including the alarm, maintenance visits, wifi, printer and other equipment. This includes liaising with other individuals who have office use.
• Liaising with the Director of Operations around the use of the office.
• Ordering office supplies as required, ensuring office space and storage is kept organised. 
• Supporting with external events planning including finding venues, sponsorship and items needed.
• Ordering equipment as required across the team.
• Ad hoc tasks as required across the team. 

Volunteer admin support

• Processing volunteer applications and induction as required. 
• Oversight of volunteers using the office space on a day to day basis. Including allocating volunteer tasks and explaining and supporting with these as required. 
• Managing volunteer IT access. 

General 

• Sending letters and emails and making phone calls as required.
• Logging all actions on Salesforce database.
• Maintain data protection & confidentiality in line with Growing Hope’s policy.
• Ensure adherence to Safeguarding and wider Growing Hope policies.
• Actively contributing to staff prayer meetings and upholding Growing Hope’s Christian values.

Person Specification 
The ideal candidate will have a genuine interest in working in the charity sector, an interest in additional needs and inclusion are highly desirable.

ESSENTIAL

• This role has an Occupational Requirement to be a Christian, as permitted under Schedule 9, Part 1, of the Equality Act 2010.  Excellent copywriting and proof-reading skills and attention to detail.
• Excellent organisation and time management skills.
• Ability to work with Microsoft word, excel, outlook and ppt efficiently and effectively.
• Ability to understand and work with back end IT systems such as wordpress, google admin suite and azure.
• Ability to take initiative and have a flexible approach to tasks. 
• Commitment to Growing Hope’s vision. Excellent communication and interpersonal skills. 
• Ability to work both independently and as part of a team, as the task requires

DESIRABLE

• Experience, interest in or commitment to a career in additional needs and inclusion. 
• Experience of working in the charity/NGO sector. 
• Experience of other IT systems such as quickbooks, mailchimp and ticket tailor. 

IKWRO –Women’s Rights Organisation (IKWRO) is an award-winning charity founded (as the Iranian and Kurdish Women’s Rights Organisation) in 2002. IKWRO is a registered charity which provides advice and support to Middle Eastern, North African and Afghan women and girls living in the UK, who have experienced, or are at risk of all forms of “honour” based abuse, including; forced marriage, child marriage and female genital mutilation (FGM), or domestic abuse.

We work with women and girls of all ages, including lesbian women, bisexual women and trans women. We offer services in Kurdish, Farsi, Arabic, Dari, Pashto, Turkish and English. IKWRO offers free advice, advocacy and counselling services and operates a refuge which provides safe accommodation and specialist support to single women at risk of “honour” based abuse, forced marriage and domestic abuse.

IKWRO also provides training for women and girls to help them understand their rights in the UK. In partnership with other organisations, we assist survivors of abuse with accessing English language classes and education, training and employment opportunities. As well as supporting women and girls directly, we offer advice and training for professionals from the statutory and voluntary sectors, to better understand the needs of the women and girls we represent, the types of abuse they experience and to provide best practice prevention and support services.

We campaign to increase awareness and improve laws and policies to tackle all forms of “honour” based abuse and harmful practices including; forced marriage, child marriage, marital captivity, female genital mutilation, virginity testing and hymenoplasty, discrimination by sharia courts and to push for better laws and policies toprotect women’s and girl’s rights.

The British Nutrition Foundation exists to give people, educators, and organisations access to reliable information on nutrition. Grounded in science, working with experts, we support people on their journey towards a healthy, sustainable diet. 

We are seeking a Communications Officer with experience of working in a communications role within a non-profit and/or public health environment. You’ll be an enthusiastic individual with openness to new ideas and have a strong track record of delivering engaging social media content across different channels. Your role’s purpose is to raise the profile of the British Nutrition Foundation (BNF) as a public-facing charity and a trusted source of information about food and nutrition.

Job Title: Information & Advice Helpline Officer (Maternity Cover)

Hours: 17.5 hours (Tuesday 9.30 - 4.00, Thursday and Friday 9.30 – 4.30)

(Some flexibility with hours/days may be possible)

Contract: Maternity Cover - Fixed Term to May 2025 (possible extension subject to funding)

Location: This role operates from our office in Thornton Heath

Salary:  £8542.58 pro-rata from FTE of £25,627.74

Background to the Role

Do you have helpline or call centre experience?  Are you good at communicating on the telephone?  Do you enjoy helping people to find information and solutions to challenges?  Are you approachable and a good communicator? We need you to join our high volume, friendly helpline team of staff and volunteers, answering calls and providing information and support to older people in Croydon.

Our helpline is a first point of contact for many older people and their families and carers as they tackle a variety of issues around finance, social engagement, housing and council tax, travel concessions such as Blue Badge and Taxi card.  You will play a crucial role in answering our busy Information & Advice Helpline phone: listening carefully and sympathetically to callers, finding solutions to their queries or issues and. The role is varied and very rewarding, and no two days are the same.

Main Duties (but not limited to)

• Providing information and signposting to callers to our Helpline and to people enquiring by email
• Entering new client referrals on our database and recording each new enquiry on our systems
• Supporting and supervising volunteers within the I&A Team
• This list is not exhaustive.

Responsibilities will include (but are not limited to)

• Offering a friendly and professional first point of contact for people phoning or emailing Age UK Croydon’s I&A Service
• Listening carefully to what clients say and ensuring the response to every enquiry is centered around them.
• Finding out clients’ needs, by asking them open questions about their circumstances, and opening up opportunities to offer them holistic support.
• This list is not exhaustive.

CVs will not be accepted.

Closing date: 12pm, Friday 18th October 2024

Interview: Thursday, 24th October 2024

This post is subject to a Disclosure and Barring Service check.

Do you believe in the power of social enterprise to create meaningful and scalable social change in disadvantaged communities, across the Middle East and North Africa (MENA)? Are you looking to be involved with and help grow a movement that is backing sustainable social change across the Arab region? 

ABOUT ALFANAR

Launched in 2004, Alfanar is the Arab region’s oldest venture philanthropy organisation.  We are a UK-based charity with operations in Cairo, Beirut and Amman and affiliates in the US and the Netherlands.  We aim to transform lives in disadvantaged communities across the Arab world by strengthening ambitious social enterprises responding to pressing needs, especially around children’s education, youth employment and women’s economic empowerment. Alfanar provides grants, repayable grants and impact investment (through a soon to be launched sister impact fund) and technical assistance to social enterprises, enabling them to scale their impact in disadvantaged communities, while increasing the sales of goods and services to achieve greater financial sustainability. Alfanar’s highly engaged venture philanthropy approach applies the principles of private sector investment to charitable giving, delivering social returns that are sustainable, scalable, and game changing. For more information about Alfanar’s venture philanthropy work, see our 2021 Annual Report and our website.

Scope of the Job

The Finance Officer at Alfanar will play a crucial role in delivering an effective and efficient finance function across the organization's group structure. Reporting to the Head of Finance, the Finance Officer will be supporting various financial tasks, including budgeting, forecasting, financial reporting, cash and reserves management, accounting processes, and financial risk mitigation. The role requires a focus on continuous improvement, problem-solving, and development to ensure high-performance standards and exceptional finance services for Alfanar's teams.

Reports to: Head of Finance

Main Responsibilities

· Manage all receivables and payables following agreed processes and ensure timely payment.

· Prepare monthly payroll and set up salary payments

· Reconcile bank accounts on a monthly basis

· Producing Monthly Management Accounts with the help of the finance system and Excel templates.

· Review donor reports prepared by the country office for accuracy and cost allocation

· Claim gift aid on a regular basis

· Support organisation budget and proposal budget process.

· Support organisational audit process.

· Any other duties as agreed by the Head of Finance.

Financial accounting

· Be an integral part of ensuring effective and efficient financial control environment across Alfanar’s group structure

· Operate key financial controls including balance sheet schedules, intercompany and income reconciliations

· Support the continuing develop of effective financial management procedures, increasing automation and efficiency

· Ensure accurate and complete records for restricted funds

· Active involvement in payroll to ensure an accurate and up to date payroll

· Manage the payments process using Xero financial software ,review and set up payments at the bank

· Support Head of Finance in developing and implementing  Finance processes across the Alfanar group.

· Ensure Alfanar is up to date and compliant with its statutory duties relating to Payroll, Pensions, VAT , Corporation Tax and  other statutory submissions.

Reporting

● Support Head of Finance with the preparation of  annual accounts in line with financial reporting standards, including consolidation of future group entities, ready for Audit.

● Support Head of Finance during organisation’s external audit

● Liaise with external accountants, including on all filing requirements

● Prepare financial information for the trustees annual report and liaise with the communications function on presentation

Financial management reporting and finance business partnering

● Support budgeting and reforecasting process led by Head of Finance. Ensure relevant team members receive guidance notes and documentation in relation to the budget and forecast processes and templates

● Manage the month end close procedure, including preparing journals to record the required accruals and fund transfers

● Prepare, review and analyse management accounts, seek variance explanations, prepare commentary and summaries based on budget holder responses, and ensure management understand any required actions.

● Continue to develop monthly management reports and budget Vs actual reports for budget holders.

● Work with the fundraising team to ensure that income data flows are documented, and finance and fundraising metrics are clearly defined and accurately calculated and reported

Tax, cash, risk and reserves management and group operations

● Working with the Head of Finance, manage, review and improve Alfanar’s (online) banking arrangements and relationships, across the group structure

● Prepare monthly cash flow forecasts and requirements and ensure appropriate cash management and transfers across the group structure.

● Should it be required, support with Alfanar’s registration for VAT, set up and operate the required changes to the accounting systems, and prepare and file VAT returns, including other entities within the VAT group

Qualifications & Experience

Essential

● Experience of supporting in accounting, payments, transaction processing, financial reporting, tax, and cash management with international operations ideally in a growing group.

● Experience of automating financial processes and developing  reporting functionality from accounting systems

● Knowledge and experience of using Xero or other cloud-based accounting software.

● Experience of providing financial management support/business partnering to managers/budget holders, who may not have a financial background.

● Qualified affiliate accountant or working towards a qualification (UK ACA, CIMA, ACCA ,AAT or equivalent)

● Knowledge of data protection legislation, risk management and other governance regulations including confidentiality.

Desired

● Bachelor or Master's degree in accounting or finance.

● Experience in Finance Function in a not-for-profit setting, whether gained in a paid or voluntary capacity

Experience of working with high volume payment processing supplier systems and integrating the associated data flows into internal databases

● Knowledge of UK requirements for accounting for restricted funds

● Interest in social enterprise development and impact investment

● Willingness to travel to the MENA region, if needed

Skills & Abilities

● Excellent policy and process development skills

● Clear thinking and excellent logic skills, able to unpick and simplify complexity

● Self-motivated and self-organised, with good problem-solving skills

● Able to work flexibly as part of a team

● Able to contribute from a Finance perspective in a multi-disciplinary team

● Able to work and produce deliverables in a timely manner, and to manage priorities, communicating timeline changes clearly to line manager and team

● Flexibility and adaptability in your attitude and approach to work, with a willingness to ‘get involved’ and support the team with whatever might arise, working towards a common objective

● Excellent and clear communicator in English, face to face, in writing and over the telephone/ Zoom

Self-confident and able to take initiative but also to work effectively within a formal governance structure

Personal qualities

● Honesty, reliability, attention to detail

● Excellent interpersonal skills

● Exemplary organisational and time management skills

● Ability to present information concisely and effectively, both verbally and in writing

● Ability to work on your own initiative and in shifting environments

● Passionate about organisational mission and values

SUCCESS FACTORS

The successful candidate will be capable of multitasking, rapid decision-making, have initiative, drive and a lot of energy, as well as high emotional intelligence.  S/he will be committed to empowering and strengthening high impact, sustainable social enterprises in the Arab world.  An ability to work independently and prioritize different deliverables with strict deadlines is going to be paramount in making a success of this opportunity.  Working with a diverse team across different locations will mean an ability to work effectively online with people in multiple time zones is a must.  This is an exciting opportunity to join a committed and growing team at a pivotal point in our growth.

We’re looking for an experienced Social Media Officer to support our team campaigning to stop the development of new oil and gas fields and for a rapid and fast phase out of oil & gas in the UK through a just transition.

About us

Uplift is a campaigning and research organisation which supports efforts to create a rapid and fair transition away from oil and gas production in the UK. We have coordinated and implemented major successful campaigns and developed cutting-edge campaign, communications and research tactics. We have grown rapidly as an organisation over the last three years and are now looking for a Social Media Officer.

The Role

Core responsibilities will include: 

• Maintaining and implementing content plan for social media channels (primarily Instagram, X, Tiktok and Facebook) including drafting copy, creating content and ensure consistent posting for all channels with the guidance of Digital campaigner/Digital Campaign Lead and campaign team
• Producing a range of daily digital content for Uplift’s social media channels - from simple social-first graphic design, to lo-fi effective social video content
• Working in collaboration with other creatives - ie graphic designers, video producers, creators and influencers - for additional campaign assets
• Creating reactive content and messaging to respond to current events, helping Uplift maximise opportunities for engagement and growth using the news cycle
• Community management across the various campaign channels
• Developing social media toolkits and coordinating with partners around big mobilisations
• Analysing the performance of social media outputs and their contribution towards the wider campaign, and making recommendations on how to improve
• Managing the distribution of key pieces of social media content to relevant stakeholders to increase online amplification (partners, groups and pages)
• Supporting the campaign team on other digital tasks as required: ie  maintaining campaign websites, digital action tools, online databases and email inbox

Our ideal candidate:

Our ideal candidate will be a person who can bring positive energy and can-do spirit to the team, supporting the campaign’s digital strategy, driving all elements forward to deadline, and who can work well with the campaign team and working group leads to keep coalition organisations engaged in key digital mobilisation and campaign moments.

Required skills/attributes:

• High attention to detail
• Positive, can-do attitude
• Capable of working independently and in collaboration with others to ideate and execute content
• Embraces constructive feedback
• Excellent written and spoken English and ability to write sharp concise copy for social media
• Experience in identifying social media trends and news moments to join online discussion and cut through online
• Familiar with social media monitoring and analysis and communicating key findings to stakeholders
• A track record of delivering high quality, proactive and reactive digital content across multiple platforms
• Ability to produce simple but effective static and video social-first creative
• A keen interest in, and up to date knowledge of, new digital communications trends and platform developments
• Excellent interpersonal and communication skills
• Experience working in a fast-paced environment, balancing multiple priorities
• A strong commitment to Uplift’s mission and core values of equity and climate justice

Desirable skills/attributes

• Experience (voluntary or paid) working on high-profile/ambitious campaigns
• An understanding of the debate surrounding the energy transition, and how it plays out in contemporary politics and current affairs
• Experience working with external freelancers and agencies
• Experience using Canva and the Adobe Creative Suite (or other similar creative software)

Equality, diversity and inclusion are at the core of Uplift’s values and therefore we strongly encourage applications from candidates whose backgrounds or accessibility/support needs mean they have been traditionally under-represented in the climate and environment sector. If you are unsure if you meet the requirements or feel you will be disadvantaged by the process then please email us so we can see how we might provide support.

Unfortunately, we can only consider candidates who are already eligible to work in the UK.

• Location: Remote  (within UK)
• Benefits: 3% employer pension contribution, Employee Assistance Programme, consideration of flexible working requirements and work/workplace adjustments where required
• Starting date: ASAP
• Closing date: Sunday 20 October 2024 - 11pm
• Proposed interviews: w/c 28 October 2024

As a key member of our small, dedicated team, you will be instrumental in developing and marketing Icon membership while delivering exceptional customer service. Your role involves proactively engaging with members by processing their applications, managing renewals, addressing inquiries, and performing various administrative tasks.

In addition to member engagement, you will contribute to Icon’s communications and marketing efforts. You will use a blend of digital and analogue media to enhance Icon’s visibility both within the cultural heritage sector and beyond. Your support in executing marketing activities will be crucial in driving our broader growth ambitions.

This role is based at Icon’s office in Farringdon, London. Icon operates a hybrid working policy, which requires staff to be in the office at least two days per week, with the flexibility to work remotely for the remainder.

The post-holder will report directly to the Marketing and Membership Manager.

Specific duties

Membership services

• Processing membership applications.
• Maintaining accurate membership records on the CRM system (Ready Membership).
• Responding to enquiries from prospective members, existing members, colleagues and the general public within agreed customer service timeframes.

Data management

• Effectively use data analytics to understand impact and success rates and deliver informative regular reporting against agreed KPIs.

Content and communications

• Working collaboratively with the wider Icon Team to develop the annual communications plan in line with the annual operational plan.
• Developing, commissioning and delivering the production of content for Icon’s website and Social Media channels in line with communications plan.
• Maintaining and updating Icon’s website in line with analytics data and communications plan.
• Developing and issuing Icon’s monthly internal and external email newsletters.

Marketing

• Contributing to the implementation of Icon’s Membership Growth Strategy by assisting with the development of recruitment campaigns.
• Supporting the implementation of marketing plans and promotional ideas.
• Supporting the development of Icon’s Social Media strategy and contribute to Icon’s Email Marketing strategy by utilising external newsletters to support broader advocacy work and marketing lead generation.
• Coordinating Icon’s presence at partner and sector events, including the design and production of marketing collateral, ensuring a visible presence and effective contribution is achieved.

Other

• Support Icon’s 28 special interest groups, including responding to queries and administering and promoting group events.
• Actively contributing to the development of marketing and communication initiatives relating to wider activity within Icon.
• Any other responsibilities that may be reasonably requested by the Chief Executive

Battersea is here for every dog and cat, and has been since 1860. Our multiple award-winning Income Generation department raises around 60% of the Charity’s total income, allowing us to continue to grow to make sure we can be here for every cat and dog, now and in the future.

Our Direct Marketing Team is part of this department, and recruits and develops supporters. We are seeking a Direct Marketing Officer to join this team to manage and deliver a series of high standard direct marketing campaigns across our Regular Giving programme. This individual will be recruiting, retaining and upgrading regular donors to generate income through a variety of direct marketing methods such as direct dialogue, DRTV, digital, and direct mail. They will be encouraging regular monthly gifts or support via one of our main products such as general Regular Giving and Sponsorship, our Lottery, Value Exchange programme and other methods of committed giving as they arise.

This will be a very rewarding opportunity to play a vital role in giving the dogs and cats in our care a better life.

More about Battersea:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love and expert care and get to know their characters and quirks so we can find them a new home that’s just right for them.

All the knowledge we gather in our centres helps us to improve the lives of the animals we’ll never meet, through our work with other rescue organisations and charities. We also help people make informed choices when getting a pet, we provide training and welfare advice, and we campaign for changes in the law when we see that dogs and cats or their owners deserve better.

Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

What we can offer you:

We offer our employees a wide range of benefits to reward them for the value that they bring to Battersea, to support them in their work, to help improve their health and wellbeing, and maintain a healthy work-life balance. These include:

- 28 days of annual leave (plus 8 days paid public holidays) per year
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
- Annual interest-free season ticket loans
- Discounted gym memberships and cycle to work schemes
- Life insurance
- Support for your professional and career development, including access to digital and in-person training programmes, a wide range of tools and resources, leadership and management training, mentoring and much more.

Our hybrid working policy:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to maintain the benefits of home working, while allowing for collaboration and maintaining a connection to our cause. In addition to this, our offices are in a great location within London, have modern facilities, offer great employee socialising spaces and a discounted café. Best of all, coming on site offers you the opportunity to meet our lovely rescues with lunchtime cat socialising and the occasional office dog!

Equality, diversity and inclusion at Battersea:

At Battersea, we are committed to providing equality of opportunity, and developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.

By hearing from and valuing different experiences, perspectives and contributions, we know we can provide the best expert care for every dog and cat who needs us. We particularly welcome applications from people with disabilities and from members of minority ethnic communities, who we know are currently under-represented at Battersea.

As a Disability Confident Committed employer, we're happy to discuss any support or personalisation you may need during your application and/or interview process as part of our workplace adjustments. 

Closing date: 30th September 2024
Interview date(s): w/c 7th October 2024

If you think you’re a good fit for the role, and you’re passionate about dogs, cats and our work, then we’d like to hear from you.

For full details, please download our recruitment pack.

To apply for the role, please click the button below. All applications must be submitted before the closing date advertised; we reserve the right to close the vacancy early if a high volume of applications is received.

The organisation

Every year in the UK, around 100 children are diagnosed with neuroblastoma, a rare and aggressive cancer that mostly affects children under five. Neuroblastoma UK is a small national charity dedicated to finding a cure for this life-threatening disease - and is seeking a talented Senior Fundraising Officer to help us raise vital funds. 

For 40 years, we’ve funded leading research to develop new, more effective and kinder treatments for children with neuroblastoma. You’ll be joining us at an exciting time for the charity as look to fund further research projects to help fight childhood cancer and save more young lives, and build our profile across the national media and social media channels, using the support of our celebrity patrons and families. 

The role

The Senior Fundraising Officer is responsible for managing our portfolio of events and liaising with our community fundraisers to maximise their fundraising, as well as managing our individual supporters and managing fundraising admin across multiple areas. A key part of the role is ensuring our fundraising is compliant and developing strong relationships with our fundraisers. 

The charity has a small team so everyone helps with thanking and banking, database management and administrative tasks and this role gives you the opportunity to have lots of autonomy and creative freedom in developing our fundraising.

Currently, this role reports to a committed Board of Trustees, many of whom have a personal connection to the cause. 

We are happy to offer a balance of remote and office-based working. Staff receive a range of benefits including 30 days annual leave (exclusive of public/bank holidays), pension and training/development opportunities to help you achieve your full potential.

Responsibilities

• Managing our portfolio of challenge events and their participants, as well as the relationships with our committed community fundraisers, to support them and help them to maximise their fundraising.

• Promoting and managing our small Lottery product, ensuring we are compliant with regulations.

• Ensuring all relevant fundraising administration is carried out to ensure that, for example, the database is kept up to date, that we can accurately report on income etc. 

• Ensuring assets are regularly reviewed and updated.

• Supporting the Senior Communications Officer to develop, maintain and deliver annual social media calendar, developing engaging, impactful and relevant content, monitoring comments and engagements.

• Supporting in duties outside of your specific team or department as required.

Person Specification

• Demonstrable experience of fundraising, ideally with experience in Community & Events fundraising 

• Microsoft Office skills – especially Excel

• Excellent organisational skills

• Excellent communication and interpersonal skills

• Excellent attention to detail

• Able to work well alone and in a team

• Excellent phone manner

• Ability to deal with sensitive situations with empathy

• Happy and able to work autonomously

• Proactive in optimising existing processes to improve performance

• Proactive in looking for innovative opportunities for Neuroblastoma UK’s fundraising

• Sympathetic to the aims and values of Neuroblastoma UK

• Experience of working with a database – we use Beacon

• Proactive in looking for solutions to any barriers you may encounter - solution focused .

Application Instructions

Please submit CV and cover letter to apply for this role.

The cover letter should detail why you would like to work for Neuroblastoma UK and why you would be a good fit for the role.

If you have any questions, please get in touch.

Background

Chance to Shine is an independent children’s charity. We change young people’s lives through cricket giving them the opportunity to play, learn and develop through the sport. We keep them physically active, teach them vital skills like teamwork, communication and leadership. And above all, they have fun.

Since 2005 our Chance to Shine Schools programme has helped reverse the decline of cricket in state schools with millions of boys and girls in over 13,000 state schools playing and learning through cricket. Chance to Shine Street supports young people in under-served communities to access and benefit from cricket in a free, inclusive, fun and fast-paced tape ball environment.

Purpose of the Role

A key part of Chance to Shine’s Communications department, this role will have help to drive awareness of the charity – communicating our mission, vision and messages to key audiences.

Principal Responsibilities

The Communications Officer will support include the following areas:

• To offer support on a range of diverse projects and events to increase the profile and awareness of Chance to Shine
• To help with the planning, execution and analysis of communications and marketing campaigns throughout the year
• To help manage the Chance to Shine brand internally and externally – including both written and visual brand guidelines
• Supporting the Director of Communications and Digital and the Fundraising team with the activation of corporate and funding partners
• Assisting with media liaison and monitoring including but not limited to:

Ø  Managing the media contacts database

Ø  Monitoring and organising media coverage

Ø  Pitching stories to local print, online and broadcast media

Ø  Managing relationships with designated media outlets

•  To lead the charity’s application process for internal and external awards
• To help develop the Chance to Shine ambassador scheme; maintaining relationships and organising visits
• Supporting the Director of Communications and Digital in the production of key publications and documentation
• Support public affairs activities, including drafting letters, preparing lobbying documents, sharing information, and raising awareness of the charity
• To drive content and media activations with key partners such as the England  and Wales Cricket Board and the Chance to Shine delivery network
•  To help carry out any other tasks as required

 Key relationships

The job holder will liaise with:

· Chief Executive and the CTS senior management team

· The Chance to Shine delivery network

· National and regional media

· MPs and government

· Ambassadors and player agents

· Agencies and contractors

· Operations, Fundraising, Finance & Resources and Impact & Evaluation teams

Skills, knowledge & personal competencies

The job holder should be able to demonstrate the following:

• Excellent written and verbal communication skills
• Excellent IT skills: knowledge and experience of using MS Office Excel, Word and Outlook
• Able to plan and prioritise and work under pressure
• Able to work on own initiative-confident/self-starter/finisher
• An effective and enthusiastic team player
• Willingness to learn with a can do attitude

Experience & qualifications

Essential:

· Track record of working across multiple projects, campaigns or media activations simultaneously

· Experience with developing and executing marketing calendars

· Experience of pitching stories to local and national media outlets 

· Familiarity with media monitoring tools

· Familiarity with campaign analysis tools

· Strong writing, editing, and proofreading skills

Desirable:

• Experience in managing relationships with ambassadors or high-profile individuals

· Knowledge of Westminster and Parliament processes

· Experience in using graphic design tools

· Full and clean UK driver’s license

Benefits

·       25 days annual leave pro rata (with additional non-contractual time at Christmas when the office is closed)

·       8% non-contributory employer pension

·       Private medical healthcare

·       Employee health cash-back plan

·       Long-term sickness insurance

·       Life assurance - four times your annual basic salary

·       Season ticket loan scheme

·       Flexible working

·       Enhanced maternity/paternity pay

·       Generous sick pay

·       Volunteering 2 days per year

·       OpenBlend - an innovative coaching and performance management tool

·       WeCare - 24/7 UK-based online GP, mental health counselling, a get fit programme, legal and financial guidance

·       Cycle 2 Work Scheme

Join Tearfund as an Evidence Communication Officer

Do you want to use your skills and expertise to help Tearfund make a meaningful difference in the fight against poverty?

We're looking for a talented individual to join our Impact  Team, where you'll play a vital role in communicating the evidence of our work's impact to key donor audiences, including individual supporters, UK churches, trusts & foundations, and institutional donors.

As part of this dynamic team, you'll bring data and evidence to life through compelling content, helping us inspire and inform our donors.

Key Responsibilities:

• Work with evidence and data to produce clear, engaging content tailored to a range of audiences
• Collaborate with various teams to improve how we communicate the impact of our projects and initiatives
• Contribute to shaping the way Tearfund shares stories of change with donors, churches, and partners

About You:

We're looking for someone who thrives on working with data and enjoys transforming complex information into captivating narratives. You'll need:

• Strong analytical skills and a keen eye for detail
• Excellent written communication skills with the ability to present data clearly and creatively
• A passion for storytelling through evidence and primary research

Essential Experience:

• Conducting evaluations, impact assessments, or primary research
• Summarising data and evidence for non-expert audiences
• Writing engaging and creative content

Knowledge and Understanding:

• Understanding of donor audiences such as UK churches, trusts & foundations, and institutional donors
• Understanding in analysing datasets and appraising evidence

If this sounds like you, we would love to hear from you! You could be the new Evidence Communication Officer at Tearfund.

All applicants must be committed to Tearfund's Christian values.

The recruitment process will include specific checks related to safeguarding issues. In addition, personal identification information will be submitted against a Watchlist database to check against criminal convictions as a counter-terror measure.