Database Manager Jobs

Here for the Blue Light community  

The Role and the Team 

Blue Light Card Foundation is seeking an experienced Corporate Partnerships Fundraising Manager.

As Fundraising Manager you’ll spearhead the purpose driven corporate partnership program for the Blue Light Card Foundation, to maximise fundraising income.  You’ll play a crucial role in developing and implementing fundraising strategies to support our mission and ensure the financial sustainability of the Charity. 

The Blue Light Card Foundation gives a lifeline to those who give so much to keep us safe and healthy. We fund and deliver mental health and wellbeing support for the issues we know the community needs help with most – because as former police officers, military professionals and more, we've been on or supported the frontline. We understand.

What You’ll Do  

• Identify and cultivate relationships with new, corporate partners, individual donors, major donors' foundations, and other potential supporters 

• Create and execute comprehensive fundraising plans and strategies to achieve revenue targets and support BLCF’S strategic plan and mission 

• Write compelling proposals, solicitation letters, and other fundraising materials to secure funding from businesses 

• Create, launch and manage supporter stewardship and recognition programs to ensure corporate donors and partners feel valued and engaged with the organisation 

• Identify and cultivate community fundraising initiatives such as mass participation employee fundraising. You’ll lead community fundraising efforts among Blue Light Service employees, who are also the potential beneficiaries of our charitable grants 

• Work with the marketing function to create effective fundraising campaigns and materials, including digital and print collateral, social media content, and email campaigns 

• Utilise our donor management software / databases to track donor interactions, manage donor information, and analyse fundraising data 

• Provide regular reports and analysis on fundraising activities, goals, and outcomes to the CEO and Trustees 

What You’ll Bring  

• Significant experience in non-profit fundraising and development with a proven track record of success in meeting fundraising goals and securing major gifts 

• Experience crafting compelling fundraising appeals, grant proposals, and other donor communications 

• A creative approach to corporate partnerships, identifying opportunities for uplift and increased engagement among existing partners, fostering a strong sense of connection to the charity’s mission 

• Knowledge of fundraising best practices, ethical guidelines, and regulations governing charitable organisations 

• Experience in donor pipeline management

• Confidence providing updates to the board of Trustees 

• Knowledge of marketing communications strategy and donor engagement, as well as CSR/ESG driven partnerships would be highly beneficial 

Our Culture 

Blue Light Card Foundation culture is built around our members, who are at the heart of everything we do. Our people are integral to helping deliver life-enhancing local and national projects, through grants, to support the wellbeing of the incredible Blue Light community.

Blue Light Card Foundation allows us to go further in helping our members. We’re committed; we’re supportive; we empower, and we understand. Our values underpin our vision; working towards a future where every member of the Blue Light community, both past and present, feels empowered, supported and heard. 

We work as a team and try to have a bit of fun while we do it, and we recognise the importance of culture and the positive impact it can have on performance for you, the team, our organisation and our members. We believe in attracting the best talent no matter where you are. We promote hybrid working, but we value in-person collaboration so encourage time in our offices. How regular and in which office location depends on the role and team. We don't offer remote-only roles. 

What We Offer 

• Hybrid working and flexible hours 

• Free parking and EV charging onsite (chargeable) 

• 25 days plus public holidays and an additional day off for your birthday

• Great social events e.g., Christmas party, family fun day, summer party, sports matches 

• Relaxed dress code and modern office space (games area, chill-out areas, book club, free coffee/tea/soft drinks/snacks)

• Onsite gym (including access to free HIIT & stretch classes)

• Learning and development opportunities

• Group auto-enrolment pension plan

• Enhanced maternity, paternity, sick pay

• Company funded private medical insurance

• Healthcare cashback plan 

• Employee assistance programme (including mental health support) 

• 35 hour working week 

Major Giving at Friends of the Earth is looking for a new Trusts and Grants Manager, to set the strategic direction of the team and give dynamic and thoughtful leadership to the trusts and foundations portfolio.

The Trusts team is well-established and experienced, and this is great time to take the team forward and take ownership of a varied pipeline of funders. We want someone who is creative, enthusiastic and aligned to our mission – if you dream of making a difference in the climate justice movement, this could be the role for you.

As the team manager, you will be responsible for:

• Setting the direction of the team and leading by example in exceptional account management
• Collaborating with teams across the organisation to bring our work to life for funders
• Communicating the importance of trusts and foundation funding to internal and external stakeholders
• Inspiring the team to seek out new opportunities and build meaningful long-term relationships

Key Skills and Attributes: 

• Proven track record of securing and managing five and six-figure, multi-year grants and delivering first-class donor cultivation and stewardship
• Experience in leading strategy development and delivery
• Evidence of a dynamic and innovative approach to presenting a range of funding options and scenarios
• The ability to proactively build and manage both internal and external stakeholder relationships
• Outstanding written and verbal communication skills to support strong bid and proposal development and reporting
• Strong leadership skills to support and coach team members ensuring continuous improvement and a sustainable work/life integration
• Good understanding of, and proficiency in, fundraising databases

The team: 

The Major Giving team is made up of corporate partnerships, philanthropy and trusts and raises £6 million a year from our partners, funders and donors. It is part of the Income Generation directorate, which includes Individual Giving, Organisational Insight and Supporter Relations.

Working closely with all areas of the organisation, we match high-net-worth individuals, funders and partners to our projects and campaigns and motivate them to give significant gifts to Friends of the Earth.

The Major Giving team is ambitious, well-established, dynamic, and collaborative, with each income stream working closely on projects, events and proposals to ensure donors are stewarded in the most effective ways.

Closing date: Thursday 21st November 2024 (23:59)

Hours: Full time (30 hours over 4 days)

Location: Flexible across England, Wales and Northern Ireland 

Salary:  Regional £42,528 - £44,568 per annum, or London £45,902 – £47,972 per annum (London salary applicable to candidates who are based in the London office a minimum of two days a week)

Please note we only accept applications via the Friends of the Earth Application System.

We offer a competitive range of benefits, good work/life balance including a 4-day working week with no loss of pay, excellent learning and development opportunities and a vibrant organisational culture. 

Our staff body is currently under-representative of People of Colour, LGBTQIA+ people and people with long term conditions or impairments. We are committed to eroding these historic barriers, so as to create a movement in which people from all walks of life see themselves in, and so we particularly encourage you to apply if you belong to one of these groups or sit at multiple intersections of disadvantage. We are committed to the Disability Confident standard and will guarantee an interview to any candidates who declare a disability and who meet the essential criteria for the role.

Friends of the Earth staff who publicly represent Friends of the Earth (including all campaigners) are not allowed to also represent a political party. This is to ensure that there can be no confusion in the minds of the public about Friends of the Earth's party-political independence. Affected staff should also seek permission from the Senior Management Team if they wish to hold a non-public facing official role in a political party. If this is an issue, please do raise this with us as soon as possible.

Friends of the Earth is an international community dedicated to protecting the natural world and the wellbeing of everyone in it. We lead campaigns, provide resources and information, and drive real solutions to the environmental problems facing us all. 

CRM Learning and Engagement Manager (known internally as DARS Senior User Engagement Officer)

The Development and Alumni Relations System (DARS) team is dedicated to enhancing the University's engagement with its alumni and donors through an advanced constituent relationship management system. Our team focuses on supporting this CRM system to drive fundraising and strengthen alumni relations, ensuring seamless collaboration and continuous improvement in our processes and user support.

Permanent contract.

Grade 7: annual increments from £36,924 to £45,163 per annum, with possible extension to £49,250 – plus an Oxford University Weighting of £1,500 per year (pro-rata).

Hybrid working, a mix of vibrant Oxford office and home.

Flexible, life and family-friendly employer.

About the Role

As a member of the User Engagement team, your role will be integral to supporting and enhancing the University's CRM system for development and alumni engagement. Key responsibilities include:

· User Training and Engagement: Develop and update training courses, create learning materials, and facilitate workshops to ensure effective user engagement with the DARS system.

· Business Process Improvement: Analyse and enhance business processes to optimize the functionality and efficiency of the DARS system.

· Support and Relationship Management: Provide comprehensive support through one-on-one coaching, project assistance, and managing key business partnerships to maintain strong collaborative relationships.

To Be Successful You’ll Need:

· Excellent Communication Skills: Ability to clearly convey information and facilitate training sessions, workshops, and presentations.

· Analytical Abilities: Proficiency in analysing business processes and identifying areas for improvement.

· Relationship Management: Experience in managing and nurturing business partnerships or building and maintaining strong collaborative relationships.

· Interpersonal Skills: Excellent interpersonal and customer service skills.

· Technical Proficiency: Proficient in utilising Microsoft Word, Excel, and PowerPoint to create impactful presentations and documents.

- Proficient in learning management systems (LMS) and various e-learning platforms.

- Knowledge of the DARS system as used at the University of Oxford; or of other comparable fundraising or relationship management software (such as Blackbaud Raiser's Edge, Microsoft Dynamics, Salesforce

· Project Management: Skills in managing projects, providing project support, and ensuring timely delivery of objectives.

· Training and Development: Proficient in designing and implementing training programs, crafting educational resources, and utilising learning management systems to enhance employee development.

What We Offer:

Your happiness and wellbeing at work matters to us, so we offer a range of family friendly and financial benefits including:

· Flexible hybrid working

· An excellent contributory pension scheme

· 38 days annual leave

· Membership to CASE .org

· Training and Development opportunities

· A comprehensive range of childcare services

· Family leave schemes

· Cycle loan scheme

· Membership to a variety of social and sports clubs

· Discounted bus travel and Season Ticket travel loans

Application process:

· Click the link to ‘Apply’ and follow the on-screen instructions on our Application portal for vacancy 176202, known at Oxford as ‘DARS Senior User Engagement Officer’.

· Applications must include both a CV and a letter of application, in your own words (in PDF format), outlining your motivations to apply for this role, your relevant experience and how you meet the criteria of the person specification.

Only applications received before 12.00 noon on 14 November 2024 can be considered.

Interviews are currently scheduled to take on 25 November 2024, in person in Oxford.

Development and Alumni Engagement is committed to having a team that is made up of diverse skills and experiences. We encourage applicants from all sectors of the community and are especially keen to encourage candidates from under-represented groups to apply.

The University of Oxford is a stimulating work environment, which enjoys an international reputation as a world-class centre of excellence. Our research plays a key role in tackling many global challenges, from reducing our carbon emissions to developing vaccines during a pandemic.

Use your insight and creativity to raise the profile of the multi professional membership organisation for intensive care.

You'll manage campaigns to raise the profile of the Society and promote our educational and accreditation activities and events (including our annual 3-day State of the Art congress).

You'll use your knowledge and interest in data to make sure that we gain insight and learn from our website, email marketing, CRM database, and streaming analytics to help inform decision-making and strategy, and make sure our activity is as effective as possible.

If you want to know more download the job description and person specification and come and play a vital role to make sure we're meeting the needs of our beneficiaries and delivering impact for this high-profile national organisation.

Liberty is seeking an Infrastructure Manager to undertake a number of interesting short-term projects for a fixed term of 12 months to improve the efficiency of its operations.  The Infrastructure Manager will work closely with the Head of HR & Operations, Finance and Operations Director and external contacts to critically review several support systems and databases and recommend improved infrastructure at Liberty.

The successful candidate must have experience of having specified, sourced and implemented new database solutions in other organisations and a familiarity with a variety of monitoring, learning and evaluation frameworks, concepts, practices and procedures. An excellent project manager with experience of delivering projects to budget and on time and the ability to work with multiple stakeholders, motivating them through change, the successful candidate will be energised by delivering concurrent projects at pace.

Liberty fully embraces flexible working and is committed to employee development. We aim to encourage people from all backgrounds to work with us and are particularly interested in hearing from people from minority backgrounds and all socio-economic sections of society. Liberty supports hybrid working, with a minimum of two days per week in the Westminster office.

The deadline for applications is 5PM Monday 4 November 2024.

Applications received after this deadline will not be considered.

Please be aware that we do not accept CVs for this role. All applicants must complete the application form to apply.

First round interviews will be held on Thursday 21 November 2024

Second round interview will be held on Tuesday 26 November 2024

Apply via the job board on our website.

Do you want to be part of an ambitious and high-performing fundraising team that aims to exploit the legacy growth potential in the animal welfare charity sector?

We are looking for a new member to join our legacy and in-memory team, within its Individual Giving department. This role will help to manage and test legacy marketing campaigns with the aim to grow the size of the charity’s legacy Enquirer and Considerer base using various channels such as social media, direct mail and telemarketing. This role will also work on recruiting enquiries about the charity’s Pet Promise scheme and recruit new in-memory and tribute fund supporters. Although the role is strongly weighted to legacy marketing, the post-holder will also manage Woodgreen’s mid-value programme, creating a brilliant opportunity for an existing legacy fundraiser to broaden their professional remit.

The ideal candidate will have strong project management skills, able to deliver campaigns on time and within budget. They will need to make decisions based on sound evidence, and will always demonstrate an attitude to learn-and-adapt campaigns. They will also have strong communication skills, able to champion legacy and mid-value giving, and work closely with internal and external stakeholders.

We will offer you the opportunity to progress your career in an experienced, ambitious and growing fundraising team, with access to support and training to help you excel in your role.

You will;

• Provide expertise and collaborate with the Senior Donor Development Manager – Engagement and Legacy to develop legacy marketing acquisition and mid-value programme strategies.
• Plan and project manage the annual operational plans, managing direct marketing campaigns from end to end using a mix of offline and online channels, which includes telemarketing, direct mail and social media/PPC to grow the existing legacy pipeline.
• Manage the services of multiple suppliers for the planning, creative, media, print and distribution, producing comprehensive written briefs with verbal discussions to ensure the output meets requirements.
• Build relationships and work closely with internal colleagues across the organisation to leverage ‘piggy-backing opportunities’ as well as helping to champion legacy giving across the charity
• Work with the Database Team to deliver end of campaign results analysis, ensuring reporting data is correct and highlight key observations and recommendations for future activity or further insight requirements.
• Manage a six-figure expenditure budget, allocating budget to channels and products

You will have;

• Experience of planning and managing legacy acquisition campaigns to recruit individual supporters ideally using telemarketing, direct mail and social media/PPC.
• Experience of effective management of multiple key suppliers, ensuring service is to agreed standards
• Experience of effective expenditure budget management
• Experience of prioritising and managing multiple campaigns
• Experience of analysing results and using insight to inform strategy and tactical plans
• Experience of building effective relationships with internal stakeholders

The starting salary for this position is £34,730 - £42,446 per annum depending on experience.  In addition to this you will receive;

• 36 days annual leave per year (inclusive of bank holidays) rising by 1 day each year to 40 days after five years
• Up to 8% employer pension contributions
• Support towards healthcare costs (cashplan)
• Free access to Headspace
• Life assurance (4x salary)
• 25% discount in our charity shop

This vacancy may close earlier should we receive high volumes of applications.  Interviews may commence prior to the closing date.

Woodgreen is committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm. We expect all employees and volunteers to share this commitment.

Head of Advancement Services (Full-time, all year round)

Sevenoaks School Foundation is currently seeking to appoint a Head of Advancement Services (Full-time, all year round).

We are looking for someone with experience working across large, complex organisations and delivering projects through developing strong relationships with senior leadership and someone who has strong experience in managing a relational database. The successful candidate will have excellent knowledge of the compliance and regulatory requirements of a fundraising office and have excellent IT, systems and organisational skills to manage a complex operations function.

Please see Job Description for full details about the role.

Please Note

For applicants applying from other job boards, please ensure you get diverted to the website that contains our application form.

For applicants applying directly on the support staff vacancy page of the Sevenoaks School website, please click on ‘Read more’ alongside the role you are applying for and then click on ‘Apply Now’ (Blue button) on the next page that appears and follow the instructions.

To be considered, you will need to complete the full application form and also attach an updated CV.

The closing date for applications is 18/11/2024 at 9:00am and first stage interviews will take place on 27/11/2024. The School retains the right to interview suitable applicants and appoint before the deadline.

At Sevenoaks School our mission is to ensure that students secure their full potential. We prepare young people for life in a modern, global society and seek to provide every student with excellent role models. Having a diverse staff enhances our school community and we warmly welcome applicants from all backgrounds.

Sevenoaks School is committed to safeguarding and promoting the welfare of children, and therefore, the offer of employment is subject to the satisfactory completion of a number of background checks including but not limited to an enhanced DBS check with Children’s Barred list check, the taking up and verification of references and the verification of career history and fitness to undertake the role, as well as an online check. Registered Charity No. 1101358.

Looking for the next step in your fundraising career? Join our friendly team and help make things better for patients and their families at UHCW.

UHCW Charity funds projects outside of the NHS budget, from tiny gel pillows to support premature babies' heads, to world leading research into lung cancer. If you're ready to make a difference, UHCW Charity needs your expertise to join our expanding team.

Based in Coventry, you will manage a growing team to raise funds across our hospital sites. This will include event management, corporate and community networking and working with teams across the Trust.

This is your chance to make a difference, whilst being fully supported as you develop your career with us. 

Position: Fundraising Manager

Responsible to: Charity Director

Location: UHCW Charity, Main Reception CV2 2DX, Coventry

Hours: 37.5 hours per week (full-time)

Salary: £36,000 - 45,000 depending on experience

Annual leave and benefits:

• 35 days annual leave (including bank holidays)

• Company pension scheme with matched contributions of up to 7%

How to apply: Click the Quick Apply button below. You’ll be asked to submit a CV and covering letter outlining how you meet the Person Specification and Job Description.

First-round interviews will take place on November 6th 2024.

Closing date: 1st November 2024.

Ready to make a real difference? Join us as our new Fundraising Manager and be at the heart of Sufra’s mission to transform lives in Northwest London.

This isn’t just a job; it’s a call to action. You’ll have the freedom to shape our fundraising strategy, working hand-in-hand with our Director and Senior Leadership Team to make a tangible impact in our community.

• Salary: £36,000 - £42,000 per annum (dependent on experience, Full-Time Equivalent)

• Hours: Flexible arrangements from 20 hours per week (0.5 FTE) up to full-time considered. Hybrid working options available.

• Contract: Permanent

About Us

Sufra is an innovative charity in Northwest London that prevents hunger, fights poverty and builds community.

With the help of our volunteers and partners, we coordinate a network of food banks and community kitchens, as well as a social supermarket and café. These act as a gateway for guests to access more holistic support – including welfare advice, asylum support, volunteering opportunities and our award-winning community garden.

We aim to work with our guests to find solutions to their challenges together, whilst campaigning against the causes of hunger and poverty.

What You’ll Do

Strategy & Execution: Create and drive an innovative individual giving strategy that skyrockets our donor base and revenue.

Understanding Our Supporter Base: Dive into our CRM system (Beacon) to understand, profile, and engage with our supporters on a personal level.

Donor Stewardship: Cultivate and nurture relationships with individual donors, including high-net-worth individuals, ensuring they feel valued and connected to our cause.

Campaign Management: Lead dynamic direct marketing campaigns, digital appeals, and social media drives that captivate and convert.

Data, Budgeting & Reporting: Analyse fundraising performance like a pro, managing budgets and providing insightful reports.

Team Leadership: Inspire and guide a passionate team, fostering collaboration across departments to achieve our shared goals.

And More…

• Support our corporate fundraising, sponsorship, and volunteer strategies.

• Boost our PR efforts and build strong media relationships.

• Be the face of Sufra at external events and meetings.

• Work closely with the entire team, stepping in wherever needed to propel our charity forward.

Why You’ll Love Working with Us

Health and Wellbeing: Access to a 24/7 Employee Assistance Programme for confidential advice and counselling.

Learning and Development: Annual training budget, plus shadowing opportunities to grow your skills.

Annual Leave: Start with 25 days per year (pro rata) plus bank holidays, gaining an extra day for each year of service (up to 5 additional days).

Pay and Pension: Competitive salaries with regular reviews, plus eligibility for the Nest pension scheme with employer contributions.

Flexibility: Embrace hybrid and flexible working arrangements tailored to your needs.

If you’re an experienced fundraiser with a knack for storytelling and a heart for serving the community, we want to hear from you. Join us in driving positive change and making a real difference in Northwest London. Apply now and become a pivotal part of our mission.

The Vacancy

The Programme Development Manager is committed to supporting colleagues and partners in programme design and development. The team also connects programmatic issues and global policy and advocacy to ensure they are complementary and conducive to external change based on evidence from the ground.

Saferworld’s income is secured primarily from statutory and institutional donors; however, securing funding to support our partners in conflict-affected countries and allow for more flexible programming increasingly requires a more diverse funding base. The Programme Development Manager will support efforts to identify and secure funds from statutory donors, trusts and foundations, and other non-traditional funding mechanisms.

The Programme Development Manager will support a portfolio of Saferworld’s teams in designing and mobilising funding for peace, security and justice programmes. The successful applicant will have a focus of approximately 4 countries, which will be decided based on the candidate’s experience and preference. Working closely with Country Managers/Directors, and programme and grant management colleagues, the post-holder will lead on: coordinating and facilitating programme development processes (including taking the lead in drafting high quality concept notes and proposals, theories of change, logical models, risk matrixes and budgets); developing and supporting the implementation of long-term country funding strategies and donor engagement strategies; and supporting new donor engagement and sustaining relationships with current donors. The post-holder will be responsible for growing institutional funding portfolios in our programmes.

The post-holder will have a successful track record in developing programmes and leading new business development efforts with institutional donors such as the UK Foreign, Commonwealth & Development Office (FCDO), United States Government (USG)/United States Agency for International Development (USAID), the European Union (EU), UN agencies and European Governments such as Swedish International Development Cooperation Agency (Sida). Additional experience in mobilising resource from trusts and foundations and other non-traditional funding mechanisms is desirable.

They will have proven skills and experience in programme management and support, successful programme design processes and bid leadership.

For more information about the roles and responsibilities, person specification and any other requirements, please refer to the job document.

Saferworld reserves the right to close this vacancy early given sufficient quality applicants. We therefore encourage early applications to avoid missing out.

The Organisation

Saferworld is an international organisation dedicated to conflict prevention and peacebuilding programming, policy and practice. We collaborate with institutions and work directly with partners across Africa, Asia, the Middle East and Europe to tackle diverse factors that drive violent conflict, injustice and insecurity. We participate in major global policy debates on peace, justice and security to influence change.

For more information about Saferworld as an organisation, our commitment to diversity and inclusion, safeguarding, interview process or staff benefits, please refer to our website or jobs page.

Ref 6690

Are you ready to make a difference? Save the Children UK has an exciting opportunity for an ambitious face-to-face specialist to join us as our National Face-to-Face Fundraising Manager.  We are keen to hear from highly motivated individuals with proven track-record of successfully delivering large scale agency fundraising programs.

About us

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.

About you

As our National Face-to-Face Fundraising Manager, you will set the standard for brilliant, effective fundraising putting our supporters are at the heart of everything we do. You will take the lead, bringing both fundraising and operational expertise to deliver strong data driven campaigns, ensuring its success day to day. 

In this role, you will:

• Drive the success of our face-to-face agency program, meeting and exceeding KPIs and targets through effective management of stakeholders.
• Manage budget allocation and optimization across channels, ensuring resources are utilized efficiently.
• Lead the implementation of compliance and safeguarding programs, maintaining the highest standards.
• Support delivery of our innovative fundraiser engagement program, optimizing performance and motivation.
• Utilize data-driven insights to adapt campaign delivery and drive continuous improvement.
• Build strong relationships with agencies through direct engagement and site visits, ensuring transparency and excellence.
• Collaborate with internal teams to improve processes and deliver exceptional results. Lead ad-hoc direct engagement projects as required, contributing to our mission-driven work.

To be successful, it is important that you have:

• Experience of managing the delivery of end-to-end face-to-face fundraising activity or campaigns and teams.
• An in-depth understanding of the F2F landscape and different agency models.
• Experience of designing and delivering exceptional training to drive engagement.
• Knowledge and experience of the compliance environment for charity marketing.
• Experience of managing large budgets.
• Ability to analyse, interpret & explain results with a focus and drive on results.
• Excellent written and verbal communication skills.
• Commitment to Save the Children's vision, mission, and values.

 What we offer you:

• A diverse, unique role where no two days are the same, with huge capacity to build and acquire new personal and professional skills and create your own scope to make change within one of the world's leading international charities.
• Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.
• To have the best (and happiest) employees we focus on flexibility, inclusion, collaboration, health, and wellbeing both in and outside of work.
• We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day.

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Ways of Working:

The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter).  This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building. 

Please note: travel costs to your contracted office will be at your own expense. 

Flexible Working - We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here. 

We are looking for a Supporter CRM and Data Manager for an incredible hospice, to be responsible for the day-to-day management of the Hospices supporter data and income operations strategy and developing annual delivery plans,

With hybrid working their policy is a max of 2 days per week of discretionary home working.

Please note they will look to appoint at the starting scale of the salary, there is flexibility to go to the next scale.

The Charity
A passionate and collaborative hospice, dedicated to working in partnership with the community and committed to providing high quality, safe and supportive specialist palliative care services.

You will be joining an organisation known for its supportive and inclusive working culture, offering fantastic benefits including generous annual leave entitlement which increases with length of service and a commitment to supporting staff in achieving a work-life balance.

The Role
Develop, manage and review processes and procedures for all fundraising income and data across on and offline platform.

Manage the Supporter Data teams expenditure budget and work with the HODAR to contribute to annual budgeting and regular reforecasting.

Be responsible for management and development of the Hospices supporter CRM, including regular review of the teams CRM needs.

Line manage, develop and provide professional support and guidance to the two Supporter Data Officers.

The Candidate
Experience of CRM database management and developing and maintaining database processes and procedures.

Experience of working with data for marketing purposes, including effective and compliant handling of communication preferences.

Experience of managing income processing and reconciliation.

Experience of undertaking data analysis and presenting this in appropriate formats to inform business decisions.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

About the role:

We understand that a spinal cord injury can be devastating, but we believe it shouldn’t prevent anyone from getting the most out of life. And we’re here to help make sure that can happen through our range of services that are designed by, and delivered for people affected by spinal cord injury.

As our Services Manager, you will oversee some of our most impactful delivery, including our Courses service, Vocation service, Digital services, and our award winning Mentoring service. You’ll be just as comfortable working alongside the team to problem solve as you are working with the leadership team on our business plans and budget management.

Reporting to the Head of Services and working with the Outreach & Engagement Manager, you will play a key role in the services leadership team.

You will be naturally driven to achieve the best outcomes for people affected by spinal cord injury. Above all, you will be passionate about being able to demonstrate the impact of what we do, and you will see for yourself how Back Up quite literally transforms lives every day.

About us:

At Back Up, we have big ambitions. Over the next few years, we’re going to be transforming the lives of even more people affected by spinal cord injury.

Together we’ll be working hard to make sure everyone affected by spinal cord injury has access to the support they deserve; and we are the only spinal cord injury charity in the UK providing dedicated services to children and young people. 

At Back Up, inclusion is at the heart of everything we do. Please read our Equality, Diversity and Inclusion Policy Statement. We are committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. We particularly welcome applications from those from black, Asian or ethnic minority backgrounds or those with higher level spinal injuries.

In 2024 Back Up won The Times and The Sunday Times Spotlight Award for Best place to work for disabled employees. As well as this, Back Up has been voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive and supportive spirit of our very skilled staff ensure excellence in the services we deliver.

Guaranteed Interview Scheme

As a ‘Disability Confident’ employer we are committed to the inclusion of candidates and employees with disabilities. If you have a disability and meet the minimum criteria of the role, set out as essential criteria in the job description, we will invite you to interview. Please let us know if you would qualify and want to take advantage of this scheme by emailing: recruitment @ backuptrust . org . uk.

Don’t meet every single requirement? 

At Back Up we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every criteria in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles at Back Up.

Location:

There is flexibility around working location either home-working or office based (Wandsworth). Home based staff will be required to make regular visits to the Back Up office in Wandsworth, London and surrounding area.

We are currently looking for a CRM Systems Manager to join our IT department on a full time permanent basis.

As part of the Digital Systems team, the CRM Systems Manager is responsible for managing the organisation’s Ticketing, Customer Relationship Management and Fundraising CRM application and associated systems. This multifaceted role covers the ongoing support, training and continuous improvement of the applications.

The System Manager oversees system administration and ensures helpdesk requests are resolved appropriately and efficiently, to maximise system effectiveness and high standards of customer service.

The successful candidate will work across a variety of responsibilities which include but are not limited to: 

• Provide support to Southbank Centre and the resident orchestras on CRM, ticketing and other systems
• Research, plan and implement improvements to CRM, ticketing and other relevant systems
• Deliver training on CRM, ticketing and other systems for Southbank Centre and the resident orchestras
• Supplier management
• Supervise industry standard management and best practice processing of data relating to system database and tools to provide high-quality business information
• Take part in the relevant system communities and keep on top of the latest improvements, issues and ideas
• Support system integration and contribute to the development of Southbank Centre’s information architecture
• Contribute to compliance with relevant legislation (e.g. GDPR), regulation and best practice

To learn more about the role please download the Job Description from our career page.

We welcome applications from people from a Black, Asian or Ethnically Diverse background or those who are D/deaf or disabled. If you wish to discuss reasonable adjustments such as a BSL interpreter for your interview for this role please indicate this on your application form. Interviews will take place at Southbank Centre. If you would like to speak to someone about any adjustments or concerns you can also email our People Team and we will be in touch with you to make the necessary arrangements. 

By attracting people to work for us from a broad range of backgrounds with diverse attitudes, opinions and beliefs we can continue to look at the world with fresh eyes and find new ways of doing things. SC is a warm and welcoming place to work, with great aspirations and ambitions to create great and accessible work for all.  We pride ourselves in building a supportive environment to enable the development of our staff. 

If you feel you have just some of the required skills and experience but meet the person specification, we would still encourage you to apply; we are very open to continuing the training and development of individuals who are self motivated to acquire new skills and knowledge relevant to the role.

Southbank Centre

The Southbank Centre is Europe’s largest arts centre and one of the UK’s top five visitor attractions, occupying an 11-acre site that sits in the midst of London’s most vibrant cultural quarter on the South Bank of the Thames.

Its impact and reach are significant and it is respected internationally as a convener of great artists and diverse audiences and for being entrepreneurial and innovative in response to a volatile and changing financial landscape. The Southbank Centre is a charity that is determined to demonstrate its ambition to remain innovative, disruptive and experimental in what it does and to be highly relevant to the artists it wants to work with and to the audiences it wants to attract.

The Southbank Centre believes that a commitment to diversity and inclusion helps it be a more relevant and effective organisation.

Our Artistic Mission

The Southbank Centre exists to provide great artistic experiences for everyone. Through art, we invite our visitors to enjoy shared cultural encounters together. To gaze. To listen. To be moved. To discover a new idea or a new perspective. We are proud that for the last 70 years, the performances and exhibitions here have moved millions. We have provided a home for art and for artists. A community centred on art, where everyone, no matter their job, helps make the experience.

At the Southbank Centre we believe in:

Creating welcoming spaces

• Because upholding respect, safety and belonging is at the heart of vibrant teams and communities. 
• This means us all taking responsibility for shaping and protecting a kind, compassionate and inclusive environment for others.

Making wonderful experiences together

• Because we all contribute to amazing artistic moments at the Southbank Centre.
• This means us all understanding and valuing the different parts we play in creating enjoyment and success.

Sparking new thinking

• Because different views and thought-provoking conversations inspire innovation, learning and growth.
• This means everyone having a desire to learn and being open to evaluating how they think and work.

Benefits & Perks:

As well as working at one of London's most popular and exciting  sites the successful candidate will also benefit from the following:

• A min 5%  employer’s pension contribution (rising to 9% depending on your employee contribution), from day 1 of employment
• 28 days annual leave, plus bank holidays (pro-rata for part time employees)
• Hybrid working model (3 days office working, 2 days from home)
• Enhanced sick pay
• Enhanced family leave benefits
• Up to 30% discounts at onsite retail, food and beverage vendors
• Staff ticket offers for Southbank Centre events
• Free entry to Hayward Gallery
• Free/discounted entry with other reciprocal organisations
• Free staff yoga 
• Free access to emotional support from a confidential specialist Employee Assistance Programme available 24/7
• Season ticket loan
• Cycle to work scheme

The deadline for applications is 23:59 on the closing date for the job posting.