Database Assistant Jobs

Job Role - Assistant Director

Job type - Full time 36.5 hrs per week

Location - Leyland/Hybrid

Job Hours - Mon-Fri flexible working hours

Salary - £49,000-£51,000 per annum

Description - Assistant Director, Opportunity at Key Unlocking Futures

Are you a driven professional, passionate about making a difference?

Key, a forward-thinking charity delivering services across Lancashire, is seeking an exceptional and inspirational people leader to empower and motivate our skilled and high-performing staff team.

Key Unlocking Futures exists to help people build better lives. For 30 years, we've provided prevention and critical support to people across Lancashire, catching people before they fall and helping those in crisis find their feet.

Each year we already help more than 7000 people across Lancashire achieve their potential.

Help us to continue delivering quality services whilst helping to develop new ideas and create other services.  Help us to evolve, develop, and achieve even greater impact.

In particular, we’re interested in someone who may have experience of supported housing and domestic abuse services but above all, you will have a passionate dedication to improve outcomes for people we support.

We want an empathetic leader who has a vision aligned with our direction of travel, and who wants to work to build on all that Key has achieved so far.

Key helps people to build better lives and exceptional people make it happen.

Role Highlights:

• £49,000-£51,000 pa
• Full-time (36.5 hours)
• Purpose-Driven Work

What We're Looking For:

• Someone with a proven track record of senior operational leadership
• A collaborative leader skilled in working across a broad range of stakeholders
• Someone with the ability to identify, secure and implement new opportunities

Key Responsibilities:

• Develop innovative funding strategies
• Research and secure new funding streams
• Manage social media presence
• Build relationships with institutional donors
• Identify market trends and growth opportunities

Ideal Candidate:

• Degree-qualified 
• Experience of supported housing and domestic abuse services
• Excellent communication and influencing skills
• Passionate about supporting people through challenging times
• Commitment to Key's core values
• Comfortable working flexibly, including occasional evenings/weekends

What We Offer:

• Meaningful work that creates real social impact
• Opportunity to grow and develop
• Collaborative and supportive work environment
• Hybrid working

HELP US TO HELP THEM ACHIEVE THEIR POTENTIAL

Why Join Key Unlocking Futures?

• Pride in Our Purpose: Be part of a team where your work is valued, purposeful, and contributes to our legacy of unlocking people’s potential.
• Empowering Work Environment: Thrive in a culture that inspires you to be your best.
• Teamwork and Trust: Our staff survey results speak volumes about the supportive and collaborative environment we cultivate.

We help people find their purpose.  Are you about to find yours?

Apply now and help us to build better lives.

Closing date

9am Monday 13th January 2025

Key Unlocking Futures is an equal opportunity employer. We are committed to diversity and inclusion, welcoming applicants from all backgrounds to join our team.

Please note that in cases of high application volumes, some roles may close earlier than the advertised end date to manage all applicants appropriately.

Please go to Key’s website Latest vacancies - Key Unlocking Futures  to view the Application Form and start the application process. 

This is an exciting opportunity to help Cambridge City Foodbank (CCFb) realise it’s vision of ending the need for foodbanks by assisting the development and smooth running of our Fairbite Food Club network, in support of the Fairbite Development Manager. The Fairbite Food Clubs provide affordable food to those in need for a small membership fee, as well as a sense of community and wrap around support such as financial advice. We currently have a network of five Fairbite Food Clubs throughout the city.

Main Duties

●       Liaise with Fairbite Food Club coordinators on a range of operational issues, such as stock needs.

●       Order stock through a variety of routes, e.g. supermarket, fruit and vegetable suppliers, FareShare etc.

●Look into alternate supply chains, to ensure we are getting value for money.

●Assist with the day to day running of Fairbite Food Club Arbury, such as arranging the volunteer rota, training new volunteers, checking stock needs.

●Help with maintenance issues arising relating to the Fairbite Food Clubs, such as new equipment needs or arranging to get equipment fixed.

●Ensuring that Fairbite Food Clubs are compliant with food safety and health and safety regulations.

●Carry out various administrative tasks, such as issuing time credits to volunteers, inputting member or volunteer data, producing signage for shops

●Support the running of a Fairbite Food Club session, where needed, alongside volunteers.

●Other activities may be requested from time to time by the CEO, consistent with the job role and the needs of the Charity.

Personal Specification:

Technical skills and minimum knowledge:

● Strong administrative experience (including budget administration), highly organised, and able to effectively juggle multiple administrative tasks at the same time!

● Experience of community work and working with volunteers.

● Excellent written and verbal communication and relationship management skills.

● Competent in the use of Zoom/Teams and MS Office software.

● Able to work on own initiative and as part of a team.

● Able to do manual handling, including moving chairs and tables.

● Full clean driving licence, and use of car to travel between community locations.

Behaviours and competencies:

● Good community spirit and able to demonstrate empathy for the people we serve.

● Confident in communicating with people from a wide range of socio-economic backgrounds in a friendly, non-judgemental manner, and to convey information and win support.

● Be committed to the vision, respect the ethos and uphold the values of Cambridge City Foodbank and Trussell.

Our Vision, Ethos & Values:

Our Vision is for a UK without the need for foodbanks. Each day we meet the need for emergency and affordable food, and tackle the causes of poverty, by harnessing the power of the community. We are an independent local charity and member of the Trussell Trust network.

We value dignity, justice, compassion, community and impact, in all that we do. We serve local people regardless of background, inspired by our Christian ethos and values.

As part of our commitment to inclusion, diversity and equity, we actively encourage applications from under-represented groups such as returning parents or carers who are re-entering work after a career break, people who are LGBT+, from Black, Asian and Minority Ethnic (BAME) backgrounds, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions and those with a lived experience of poverty as well as any other under-represented group in our workforce. We are committed to ensuring the safety and protection of our employees from all forms of harm.

Currently: our amazing team of over 200 volunteers assisted by a small staff team, provided over 17,500 3-day emergency food parcels to people across Cambridge (around one-third are children) and distribute in excess of 170,000 Kilos of food.

PA to the Dean & Office Administrator | Southwark Cathedral

Job Title: PA to the Dean & Office Administrator

Reports to: Dean of Southwark

Key Relationships: Dean of Southwark, Cathedral Clergy, COO, Chapter Members, Chapter Committee Members, Senior Management Team, Cathedral Staff, Contractors

Start date: As soon as possible

Salary: £31,000 FTE

Hours of work: 35 hours per week (excluding lunch breaks). Some flexibility will be required to allow attendance at evening meetings and events.

How to apply: Please submit a CV and Cover Letter (no more than two sides of A4) outlining your suitability for this role, with reference to the main duties and person specification below. The deadline is Monday 13 January 2025 at 12pm. 

Interviews: Week commencing 20 January 2025

Role Purpose

Southwark Cathedral has been a place of Christian worship for over 1400 years. Now it stands on the vibrant and exciting regenerated south bank of the Thames surrounded by cultural venues such as Tate Modern, Shakespeare’s Globe and Borough Market, the offices of major companies as well as schools and diverse residential communities. It is an inclusive Christian community that offers a welcome to all.

This is a key role at Southwark Cathedral supporting the Dean. This secretarial role will primarily feature management of a busy personal diary, correspondence and broader administrative support for the Dean in his capacity as Dean of Southwark, Chair of Chapter and CEO of the Cathedral.

The role holder will also support the Cathedral team as the Office Administrator – responsible for a range of office duties relating to staff wellbeing & socials, office equipment & spaces and the Cathedral’s general enquiries email address.

Main Duties and Responsibilities

For the Dean

• Manage the Dean’s diary: including making appointments, arranging meetings, scheduling preaching and other liturgical arrangements, programming annual schedules (such as Bishops Staff Meetings, chaplaincy and wider public commitments) - keeping Outlook diaries up to date with any changes and making travel arrangements;
• Prepare the Dean’s weekly diary file, including the preparation of any meeting papers or briefs for the week ahead;
• Provide administrative support for the Dean in relation to their attendance at meetings associated with the governance of the Cathedral, including Chapter, Finance Committee, Audit & Risk Committee, Nominations Committee, Fabric Advisory Committee and Board of Enterprises. This will include liaising with colleagues on the Dean’s availability for upcoming meetings, any research the Dean requires and preparation of paper packs for such meetings. Minute taking will not usually be required, but may be requested from time to time in liaison with members of staff usually responsible for the minutes;
• Draft, file and send outgoing correspondence on the Dean’s behalf and process incoming correspondence;
• Support the Dean in all their working relationships including building and maintaining excellent relationships with Chapter Members and Committee Members, the Bishop’s staff and with the wider Diocese, as well as with congregation members, neighbours, commercial partners, professional advisers and other third-party organisations relating to the Dean’s work;
• Set up meetings including room set up and refreshment provision as required;
• Assist the Dean with the processing of their expenses;
• Work with the Governance & Committees Manager on Gifts Registry declarations for the Dean;
• Provide administrative support to bodies the Dean chairs, e.g. Southwark Cathedral Development Trust, the Deans Fund and other Cathedral-associated bodies;
• Assist the Sub Dean and Precentor with administrative tasks as requested;
• Update the Cathedral database in support of the Dean’s work.  

Office Administration

• Receiving, distributing and responding to emails sent to the Cathedral’s general information email address;
• Ordering stationery, office equipment and consumables in line with the Cathedral’s approach to sustainability and ethical buying;
• Ensuring the Cathedral’s printing and franking equipment is kept fully functional, and liaising with our contractors when issues arise;
• Ensuring that the offices, reception area, print room, stationery area, staff kitchen and facilities are kept clean, tidy and supplied;
• Co-ordinating Staff Meetings, including booking suitable space and organising refreshments for the meeting;
• Organising staff social events, outings and meals;
• Providing administrative support on Cathedral projects as and when they arise.

General Duties and Expectations

• Provide general administrative assistance in the context of a busy office;
• Support other teams on an ad hoc basis when required;
• Promote the mission, purpose and values of the Cathedral;
• Ensure that the highest standards of professional performance are maintained & ensure professional skills are regularly updated through participation in training and development activities.

The main duties and responsibilities of your post are outlined in your job description. This list is not exhaustive and is intended to reflect your main tasks and areas of work. Changes may occur over time and you will be expected to agree any reasonable changes to your job description that are commensurate with your salary and in line with the general nature of your post. You will be consulted about any changes to your job description before these are implemented.
 

Person Specification (E) = Essential (D) = Desirable
 

Skills & Aptitudes

• Excellent verbal communication skills, including a friendly & efficient phone manner (E)
• Excellent interpersonal skills and an ability to communicate with a wide range of stakeholders (E)
• Able to maintain confidentiality at all times (E)
• Strong writing skills (E) 
• Able to manage the formal processes of meeting in a proactive way (E)
• Proficient with MS Office, including Outlook, Word, Excel & PowerPoint (E)
• Well organised, with good prioritisation skills (E)
• Organised approach to physical and digital filing, naming & storing of documents (E)
• Able to take ownership of tasks & complete them with minimal supervision (E)
• Able to draft agendas and papers from an outline brief (D)

Knowledge & Experience

• Experience of working in an office environment (E)
• Experience of working with virtual-meeting platforms such as Zoom & MS Teams (E)
• Experience of working with and administering databases, summarising information in an easy-to-understand format (E)
• Experience of diary management (E)
• Understanding of the Church of England, its structures and liturgy (D)
• Experience of minute-taking and producing summaries of outcomes and actions resulting from meetings (D)

Personal Attributes

• Highly organised, able to work to deadlines (E)
• Proactive problem solver (E)
• Flexible and cooperative team player (E)
• Self-motivated (E)
• Demonstrates sympathy for the vision, mission & values of Southwark Cathedral (E)

Southwark Cathedral believes in promoting and building a diverse and inclusive team, and workplace, culture and governance structures that are welcoming to and respectful of all. We welcome applications from all suitably qualified people whatever their ethnicity, background, age, disability, long term condition, sexual orientation, gender identity, or any other characteristic protected by law.

Safeguarding is at the core of all we do. We follow best practice for Safer Recruitment.
 

Terms and Conditions

Working Hours

The working hours shall be 35 hours per week (exclusive of meal breaks), over five days. Some out of hours working will be required to support meetings and events and this will be notified in advance. Time off in lieu will be awarded in line with Southwark Cathedral’s policy.

Annual Leave

25 days per annum as well as statutory bank holidays and an additional day at Christmas, with an additional 5 days annual leave after 10 years’ continuous employment. 

Probation

The appointment is subject to the satisfactory completion of a six-month probationary period.

Season Ticket Loan

Once the probationary period has been completed satisfactorily, the person appointed will be eligible to take out a season ticket loan.

Pension

The person appointed will be eligible to join a defined contributions pension scheme managed by the Church Workers Pension Fund. The Cathedral will contribute half of the annual premium of 10% of salary.

Working Expenses

Reasonable out of pocket expenses will be reimbursed.

We are looking for a part-time administrator to provide efficient and effective administrative support to the busy Treasury Office team. Duties include general office administration such as diary management, taking occasional minutes, ordering office supplies, posting merchandise orders and responding to queries received.  There will be a requirement to occasionally work in the evenings and at weekends for which overtime/TOIL will be paid.

What we need:

We need an experienced administrator with effective communications skills, a high standard of IT literacy and excellent attention to detail.  You should have proven experience of minute taking and financial reconciliation. Previous experience of working in a membership organisation is desirable.

About us:

Treasury Office is responsible for student admissions to the Inn; management of the Inn’s membership records; the Inn’s diary; the organisation of professional and social events; management of our publications, conservation of the Inn’s collection of paintings and silver and maintenance of the interior of the Treasury Building.

What we offer:

Salary is £15,000 (FTE £25,000) per annum, a generous non-contributory pension benefit, free lunches at work when the Inn’s kitchens are open, a taxed daily luncheon allowance provided when they are closed, season ticket loan or Cycle to Work scheme after passing probation and 25 days’ annual leave.

How to Apply:

To apply, please go to our website to download further information about the job and an application form.

Then, to apply please send your completed application form by 7th January 2025. CVs are not accepted.

The Inn welcomes all applicants, especially those from under-represented groups to apply. Please also complete the equality monitoring form – link is on our website.

Please note that applicants need to demonstrate they have the right to live and work in the UK.

If you have been shortlisted for interview, you will be informed by email. Regrettably, we are normally unable to acknowledge unsuccessful applicants. 

Da'aro Youth Project is looking for a Freelance Mentoring and Activities Assistant to join our dynamic team. In this part-time role, you'll assist with the Mentoring and Activity leads, and support the administrative needs of the two roles. From helping with social media content to managing logistics for youth clubs and trips, this role is perfect for someone who thrives in a collaborative environment and is dedicated to empowering young refugees and asylum seekers. If you’re ready to make a difference and gain valuable experience in a rewarding field, we’d love to hear from you!

About the Role

Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. MAP is the leading UK charity delivering health and medical care to those worst affected by conflict, occupation and displacement, in the occupied Palestinian territory and Palestinian refugee camps of Lebanon.

This role is to support the development of MAP’s programmes to achieve greater coherence and maximum impact in meeting health needs. 

About You

The successful candidate will have experience of effective, accurate, and timely administration, be highly organized, responsible and flexible; ability to maintain responsibility for multiple administration tasks in a fast-paced work environment. Experience of working on client/volunteer databases and maintaining client records. Experience of writing letters of support and minutes of meetings. Knowledge of the political and conflict situation in the occupied Palestinian territory. Previous experience working in INGOs/humanitarian organisations is desirable; and excellent writing skills in English.

Duties and key responsibilities 

Administrative support for regular medical missions

• Support the coordination of MAP’s regular Emergency Medical Teams (EMTs) which provide medical support to health facilities in the region.
• Support the Programme Support Officer to manager MAP’s network of volunteer health specialists. This includes scheduling and recruiting new volunteers and conducting background checks, arranging briefing calls, ensuring all required documentation is collected, accurately recorded.
• Monitoring the Programmes Team shared inbox, responding to enquiries from potential new volunteers, and logging data.
• Working closely with MAP’s UK Logistics and Procurement Officer for volunteers’ flights, orders supplies; writing letters of support
• Supporting the maintenance of MAP’s medical volunteer database.
• Provide logistical and administrative support for the Institutional, MEAL and Safety & Security functions within the UK Programmes Team.
• Schedule and coordinate meetings, ensuring team calendars are up-to-date, and minuting  programme meetings.
• Maintain key project tracking documents and project files.
• Provide any other administrative support to the Programmes team.

PERSON SPECIFICATION

Knowledge / Experience

• · Experience with administration within programme and healthcare
• · Ability to maintain responsibility for multiple administration tasks in a fast-paced work environment
• · Understanding of humanitarian and international development
• · Experience of with client/volunteer databases and record management
• · Experience drafting letters of support and minuting meetings
• · Knowledge of the political and conflict situation in the occupied Palestinian territory
• · Previous experience working in INGOs/humanitarian organisations is desirable; and health related                programme experience is desirable

Skills 

• · Excellent verbal and written communication skills in English and  Arabic is desirable.
• · Attention to detail, organisational and problem-solving skills and the ability to work independently and             under pressure.
• · Organisational skills to manage programme processes across multiple regions.
• · Flexibility and adaptability to handle competing priorities in dynamic environments.

Personal attributes and other requirements 

• · Commitment to a zero-tolerance policy on sexual exploitation & abuse/safeguarding.
• · Commitment to anti-discriminatory practice and equal opportunities.
• · Commitment to upholding the rights of people facing disadvantage and discrimination.
• · Commitment to MAP’s values of Solidarity, Impact,  Dignity and Integrity
• · An ability to apply awareness of diversity issues to all work areas.
• · Able to work flexibly in emergencies.
• · Attention to detail, organisational and problem-solving skills, and the ability to work independently and              under pressure.
• · A commitment to MAP’s vision, mission and values and a passion for improving the health and dignity of          Palestinians.
• · Work collaboratively with others in all aspects of our work.
• · Abide by organisational policies, codes of conduct, practices and values of Solidarity, Impact, Dignity               andIntegrity.
• · Treat with confidentiality any data or sensitive information about individuals, organisations, clients and               employees at MAP.

We are looking for a talented Communications Assistant with organisational, people and coordination skills to thrive in a medical charity focusing on supporting doctors to deliver medical imaging and cancer services!

The Communications Assistant is an integral role, supporting the Director and teams to successfully deliver on ambitious objectives. We’re looking for a detailed and efficient self-starter who can turn their hand to database management, diary management, sending out press releases and offering support to the Communications Director, the RCR’s President and also the Chief Executive. 

As Communications Assistant you will be able to manage a varied workload in this multi-faceted role, whilst also being able to learn huge amounts about communications, digital and public affairs. You will have demonstratable knowledge, interest, or experience of working within a Communications team, and have strong communication skills, with an understanding of how to effectively support senior executives. 

What you’ll do

• Update the communications planner and other organisational tools
• Assist with draft press releases – seeking amends and securing sign off
• Draft and/or copy edit basic copy for relevant RCR communications as directed.
• Support an asset management system, ensuring that we have permissions for case studies, photographs and other assets
• Send out emails on request
• Produce powerpoint presentations and other assets as required
• Undertake other general administration for the directorate including processing invoices, bookings and arranging meetings, etc.
• Provide support to the President, particularly around the Annual Dinner and Annual Drinks Reception, managing the invite list, sending out invitations and co-ordinating the event
• Provide some light support to the Executive Director, Communications by processing expenses, organising meetings, making travel/accommodation arrangements

What you’ll need

• Demonstrated knowledge, experience or interest of working within a Communications team
• Ability to manage databases, organise meetings effectively and support administratively
• Ability to multi task in a multi-faceted role
• An understanding of how to support senior executives effectively
• Good writing and communication skills
• Great attention to detail
• Flexible and self-motivated 
• Able to manage a varied workload 

Please find out more about the role and instructions on how to apply from the candidate pack.

Why join us:

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (40% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

JOB DESCRIPTION AND PERSON SPECIFICATION

As an eCommerce Assistant, you will play a vital role in our dynamic retail team, working closely with the eCommerce Manager to manage daily operations and support income growth. This will be achieved through the sale of a wide variety of donations from our high street shops on our online platforms, primarily eBay and other marketplaces.

Your core responsibilities will include processing high-quality stock, managing listings, providing excellent customer service, dispatching orders, and supporting a team of volunteers to ensure smooth and efficient operations. You will also collaborate with Shop Managers to communicate stock requirements and maintain a steady flow of donations. In addition, this role involves supporting the organisation and participation in events to drive sales and raise awareness, alongside collaborating with auction houses, where appropriate, to secure the best price for high-value items.

The ideal candidate will have demonstrable experience in online sales and, ideally, working knowledge of eBay and other online marketplaces. Strong communication skills, attention to detail, and a good level of written and spoken English are essential.

Responsible to

eCommerce Trading Manager.

Working hours and contract

Permanent, full-time (35 hours per week).

You will primarily work Monday to Friday, 9.30am to 5.00pm, with flexibility to work weekends as required by the needs of the business.

Salary

25k per annum.

Location

Based at our West Norwood Retail Office, SE27 9AA

Start date

As soon as possible.

Role Responsibilities:

· Support daily operations of online stores, focusing on efficiency, quality assurance, and achieving listing and sales targets.

· Create high-quality listings across various e-commerce channels with a focus on product condition, clear descriptions, and accurate details.

· Ensure daily listing targets set by your line manager are met consistently.

· Adhere to efficient processes for stock processing, listing optimisation, and order fulfilment, ensuring all steps meet company standards.

· Oversee the production of high-quality photographic assets for product listings and marketing activities.

· Control pricing strategies to maximise sales and profitability, supported by regular sales and performance analysis.

· Collaborate with auction houses, where appropriate, to secure the best price for high-value items, maximising the impact for our beneficiaries.

· Support the organisation and participation in events and pop-ups to drive sales and raise awareness of our mission.

· Work closely with Shop Managers and the Donations Hub team to source appropriate volumes of stock to meet listing targets. Provide training and development to win hearts and minds and ensure smooth stock supply.

· Maintain high standards of customer service across platforms by responding promptly to inquiries, feedback, and complaints, enhancing customer satisfaction and retention.

· Ensure volunteer and team expenses are accurately recorded and comply with relevant procedures.

· Follow correct procedures for processing retail Gift Aid to maximise its value for the charity.

· Support the training and management of volunteers, providing inductions, supervision, feedback, and ongoing support to create a positive and productive work environment.

· Collaborate with marketing and communications to implement effective online sales strategies and optimise the charity’s online presence.

· Research and monitor industry trends, sales data, and best practices in eCommerce, applying new learnings to improve performance

· Proactively assess personal development needs and seek out opportunities for growth within the eCommerce field.

· Ensure adherence to financial and security protocols for online sales and maintain operational functionality.

· Support the maintenance of equipment and ensure it is in good working order to support eCommerce operations.

· Help maintain a clean and organised working environment, ensuring both the physical workspace and digital records are well-managed.

· Ensure fulfilment processes are followed, including packaging items securely, checking that details match orders, meeting dispatch times, adhering to inventory procedures, and processing returns as per policy, to maintain a high standard of customer satisfaction.

· Coordinate with third-party logistics providers to ensure timely order dispatch and shipping.

· Identify areas for continuous improvement in fulfilment, customer service, and operational processes, suggesting and implementing solutions to increase efficiency and effectiveness.

· Help maintain a safe working environment for staff and volunteers, adhering to health and safety policies and assisting with necessary safety training.

Person specification:

Skills, knowledge & experience

Essential

• Experience with online marketplaces, particularly eBay and Depop, for listing and inventory management, and supporting sales and fulfilment.

• Ability to assist with sales analysis, understanding basic metrics to help improve performance.

• Basic photography skills for creating high-quality images of products for listings.

• Knowledge of popular brands and the ability to identify items that have potential value for resale.

• Research skills to gather information on items, brands, and trends to support listings and pricing decisions.

• Good communication skills, both verbal and written, with attention to detail.

• Commitment to delivering exceptional customer service, responding to inquiries and resolving issues efficiently.

• Understanding of eCommerce best practices, with a willingness to learn and apply new trends and technologies.

• Strong planning and organisational skills, with the ability to prioritise tasks effectively and meet deadlines.

• Basic problem-solving skills, with a logical and calm approach to operational challenges.

• GCSE grade C or equivalent in Mathematics and English or a similar qualification.

Personal Attributes

• Comfortable working in a small team, with a positive, “can-do” attitude.

• Highly organised, with the ability to prioritise tasks and maintain efficiency under pressure.

• Adaptable to changing circumstances, able to handle a fast-paced, evolving environment.

• Proactive and willing to take initiative, suggesting improvements to processes and operations.

• An understanding of and commitment to supporting blind and partially sighted people, aligning with the charity’s mission.

Desirable

• Experience working in charity retail or a similar sector.

• Basic knowledge of Gift Aid and its application within charity retail operations.

• Understanding of marketing principles as they relate to online sales and branding.

• Experience with planning and organising events or promotional activities for online sales.

Flexibility

· The role description is a general outline of duties and responsibilities and may be amended as the charity develops and the role grows. The post holder may be required to undertake other duties as may be reasonably required from time to time.

Team: Email Marketing

Location: Homebased with occasional travel for meetings

Work pattern: 35 hours per week, Monday to Friday

Salary: Up to £26,796 per annum

Contract: Fixed Term for 6 months

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Email Marketing Assistant

• As Email Marketing Assistant, you will be an important member of a team that maximises engagement with our warm audiences and new supporters and grow sustainable income through the delivery of engaging and informative email communications that meet the charity’s strategic objectives.
• The role will largely support the Email Marketing team and the multiple teams across the charity to facilitate their email marketing and campaign needs, helping to maintain the ESP we use whilst making sure we stay compliant and adhere to best email marketing practices.

About the Email Marketing team:

• We sit within the Marketing & Income Generation directorate
• Our team is responsible for the delivery of all national and regional email marketing campaigns and journeys via Cats Protection’s email platform (currently DotDigital) end to end, from conception to delivery to evaluation.
• We currently have a team 6

What we’re looking for in our Email Marketing Assistant:

• Experience in an email marketing role or similar
• Experience of assisting with the organisation of projects/activities or schedules
• An up to date knowledge of email and digital marketing trends
• Experience of working with a database
• Competent level of IT literacy including Office applications

What we can offer you:

• range of health benefits
• 26 days’ annual leave plus bank holidays, increasing with length of service
• Salary Finance, which empowers you to take control of your financial wellbeing
• and much more, which you can learn about 

Interested? Here’s how to apply:

Application closing date: 1st January 2025

Virtual interview date: Week commencing 13th January 2025

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.  You may be just the right candidate. 

If successful, your recruitment journey will include:

1. Anonymised application form

2. Virtual interview via Microsoft Teams

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

The Vacancy

Islamic Relief Worldwide (IRW) is a faith-based humanitarian relief and development organisation working to save and transform the lives of some of the world’s most vulnerable people.  Established in 1984, with an active presence in over 45 countries, we strive to make the world a better and fairer place for those affected by poverty, conflict and natural disasters. 

Islamic Relief UK (IRUK) is a Strategic Business Unit (SBU) that is part of Islamic Relief Worldwide. IRUK’s focus is strengthening effective funding, mobilising for change through advocacy and awareness-raising and strengthening programme development and delivery. IRUK works with various partners and institutions, from governments, non-governmental organisations and local authorities to grassroots communities.

Islamic Relief UK (IRUK) is actively recruiting for the 5 positions for ‘Supporter Relations Assistant’ on a 3 months fixed term basis, to be based from its Waterloo Office, London. The organisation is currently operating to a hybrid working model.

The purpose of the role is to manage IRUK’s switchboard and phone enquiry system and to administer the entry of data on the fundraising database. This will include processing donations, updating supporter details, maintaining supporter records, and ensuring that information held is accurate, appropriate and up to date.

The successful candidate must have:

• Demonstrable experience in a similar role
• Experience of using databases
• Excellent customer service experience
• Experience of working with sensitive information
• Experience of and passion for, delivering excellent supporter care
• Good levels of computer skills with experience of working with databases and competent in Microsoft Office applications such as Word and Excel.
• Fast and accurate data entry skills
• Good standard of numeracy
• Proven administrative skills
• Excellent communication skills by phone, email, and post
• Experience of delivering timely and accurate responses
• Experience of multi-tasking and effectively prioritising workload.
• Ability to work in a methodical manner with attention to detail
• Must be a team player as well as being able to work on own initiative
• Strong empathy for the aims and work of Islamic Relief
• Knowledge of Data Protection Act/GDPR

For more information, please click on the Documents tab above to view the full Job Description.

If you are talented, reliable, service-minded, resilient and a highly motivated professional looking for a meaningful career, with a strong commitment to IRW’s mission and values of sincerity, excellence, compassion, social justice and custodianship, please apply by completing our online application form.

For more information on the excellent company benefits we offer our employees, please visit our website.

PLEASE NOTE: Interviews are expected to take place early to mid-January 2025.

Pre-employment Checks:

Any employment with Islamic Relief will be subject to the following checks:

• screening clearance
• proof of eligibility to live and work within the UK
• receipt of satisfactory references

Please note, for UK-based roles, we are only able to accept applications from candidates who are eligible to work in the UK. We are unable to progress applications which would require sponsorship.

Our values and commitment to safeguarding

IRW is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IRW engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter Agency Misconduct Disclosure Scheme.

In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.

By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

Islamic Relief is an equal opportunities employer

The purpose of your role

We are looking for a personal assistant with some previous experience, who is keen to support Police Now’s mission of community transformation and culture change in policing, and to undertake a meaningful role supporting the executive leadership team in a busy, agile and ambitious organisation. 

Police Now’s executive leadership team currently includes the Chief Executive Officer, Chief Operating Officer, Chief Marketing Officer and Programmes Director. Together, the Executive is responsible for the organisation’s overall health and success and is accountable to the board of trustees. 

This role will work both independently and collaboratively to ensure that the executive team works efficiently and effectively. This will primarily be achieved via swift and thoughtful diary management, meeting support (for example, taking minutes of formal meetings and actions from informal ones), management of email inboxes, drafting and responding to correspondence, and similar administrative and support duties. Over time, there are opportunities to develop and add additional activities and responsibilities to the role. 

Absolute discretion and trust is critical, as is strong and confident communication with a diverse range of people. You will need to be intrinsically motivated, trustworthy and prepared to take on exciting and varied challenges within Police Now.

Key responsibilities

• Board and board committee governance: be a point of contact for trustees, partners and other external stakeholders and plan and coordinate board meetings, sub-committees, and the senior leadership team meetings. This includes ensuring papers are circulated in advance, meeting room bookings, attending meetings and producing timely, concise and accurate minutes and actions. You will work with the Company Secretary to update our records on Companies House and the Charities Commission to ensure that Police Now is always compliant as well as manage and maintain databases and systems relating to governance.
• Executive team diary management: support the executive team with day-to-day diary management to help ensure that they are effectively utilising their time in the most impactful ways. This includes arranging and coordinating meetings, booking rooms in our London office, arranging travel and accommodation when required and in some cases, sourcing an external venue while being cost effective, all while ensuring that digital infrastructure is available to support hybrid working. 
• Financial processing: you will process invoices relating to the executive through our financial system and reconcile the executive teams monthly credit card statements and personal expenses in a timely manner as well as occasionally process expenses for trustees and committee members.
• Project support: assist and support the Executive team and Strategy, Stakeholders and Governance Manager as needed with strategic projects and other ad hoc tasks as required.
• Inbox management: manage the general enquiries inbox and some individual executive inboxes to effectively direct queries and escalate risks as appropriate.

Key Requirements 

• We are looking for someone with a good grounding as a personal assistant or with significant relevant experience within an administrative role. 
• An ability to handle confidential information with absolute discretion; a track record of integrity and good judgement. 
• Strong organisational skills with the ability to work at real pace, manage a varied workload, work to short deadlines and prioritise effectively.
• Excellent interpersonal skills, strong emotional intelligence and the ability to build positive relationships and trust with stakeholders, including staff and external partners.
• Excellent attention to detail, as well as the ability to select the most important information to note or share during meetings.
• Excellent written communication skills, particularly minute writing, report writing and correspondence.
• Good initiative, able to proactively suggest ways to streamline or improve processes to enhance efficiency.
• Ability to work independently with limited supervision; can proactively anticipate, respond and adapt to situations.
• Proficiency in Microsoft Office (Outlook, Word, Excel, and PowerPoint), particularly report writing and slide packs; experience in Salesforce or CRM systems is an advantage but not essential. 
• A real passion for our mission and values. 
• Ability to attend the office for a minimum of three days per week (this may change depending on business needs) as well as national travel as and when required. 
   

What you'll get from us

• A bright, airy and modern office in Zone 1
• Competitive salary of £36,000 - £43,000, per annum (dependent on experience and inclusive of London weighting)
• Flexible working
• 27 days holiday each year, plus bank holidays 
• A range of hospitality discounts
• Sanctus coaching (private mental health coaching for the workplace)
• Access to the Vitality programme which includes healthcare benefits, an Employee Assistance Programme and discounts
• Training opportunities for personal development
• Participation in a pension scheme (with 6% employer contributions and 2% employee contributions)

Please note the closing date for this role is Thursday 2nd January at 9am.

Applications will be screened as they are received and invited to interview accordingly. Police Now reserves the right to close the advert prior to the advertised date, early applications are therefore encouraged.

VACANCY

Fundraising Assistant

£ 23,742 (pro rata)

22.5 hours per week worked flexibly across 3-5 days

Predominantly Mon-Fri with some evening and weekend working

5 weeks holiday pay plus Bank Holidays (pro rata), Pension Scheme, Staff referral scheme (earn extra pay every time you successfully refer someone), Employee Assistance Programme, including private GP access, National retail/attractions discount scheme, Roadside parking off site, Free DBS check.

Closing date for applicants:  23rd January 2025

Interviews will be held on: 29th January 2025

 Would you like to work in a genuinely rewarding organisation?

Nottinghamshire Hospice lead the provision of compassionate, community palliative care to those who are dying in Nottingham and Nottinghamshire from a terminal or life limiting illness.  Our values are embedded throughout the organisation – Compassion, Trust and Ambition.

We launched a new three-year fundraising strategy in 2023, and excellent data management underpins this strategy. Our CRM database is critical to that, and this role will play a key role in ensuring we can achieve our strategic aims. The role is responsible for all aspects of the database administration, accurately recording income streams and donor information from across fundraising and producing reports for various stakeholders. As well as general administration for the Fundraising Team.

You’ll be organised, a great communicator, happy working under your own initiative and as part of a team. You’ll have experience in database administration or have other transferable administration experience and keen to support the effective operation of the fundraising team and provide a great experience to our supporters.

ROLE PURPOSE

This role provides vital administrative support to the fundraising team, handling a range of tasks from donation processing and data management to coordinating team schedules and managing the giving inbox. The Fundraising Assistant plays a key role in ensuring smooth daily operations through effective record-keeping, accurate processing of cash and card donations, and organising essential materials and resources. Additionally, this position serves as a first point of contact for donors and supporters, delivering a warm and welcoming experience for all who call or visit the Welcome Office.

MAIN DUTIES & RESPONSIBILITIES

Administrative Support

• Donation Processing: Process and log all donations, including cash, card payments, and online donations. Ensure accurate coding and logging of donation information, especially during seasonal appeals, and support backlog processing as needed.

• Email and Inbox Management: Respond to emails in the giving inbox, directing queries appropriately and maintaining organised records of communication.

• Cash Handling and Banking: Arrange and oversee regular cash collections, maintain records in the safe, and support regular cash counting and banking to ensure accurate and secure handling of donations.

• Scheduling and Coordination: Support team scheduling needs, including coordinating departmental meetings, agendas, and any follow-up actions. Assist with booking and organising events as needed.

• General Office Support: Manage the distribution of collection tins and buckets, assist with inventory and stock checks for fundraising materials, and ensure an organised work environment for all fundraising resources.

• Additional Administrative Duties: Perform a variety of other administrative tasks to support the wider fundraising team, including preparing reports, maintaining organised files, and supporting volunteer coordination when required.

Supporter Engagement

• Act as the first point of contact for all donor enquiries through phone, email, and in-person interactions, ensuring a positive and engaging experience for all supporters.

• Process donations made in person, over the phone, and through other direct channels, and assist with maintaining a timely and personalised thank-you process for supporters.

• Help ensure that donors and supporters receive the necessary materials and information for a successful and enjoyable engagement with the charity. SGHC – Role Profile Page 2 of 2

Team Collaboration

• Provide front desk coverage, welcoming visitors and donors at the Welcome Office and serving as a friendly and helpful representative of the organisation.

• Work collaboratively with the fundraising and wider team to support ongoing needs, assisting with tasks across departments as needed to ensure smooth operations.

• Support team members with ad hoc projects, activities, and any high-priority tasks to contribute to overall team objectives.

• Any other duties as required by the needs of the organisation

Additional Information

• Hours: This is a part-time role of 22.5 hours per week. While the role is fully office-based, there is flexibility in how these hours can be scheduled, and they may be spread across 3, 4, or 5 days depending on preference.

• Location: This role is based in the Welcome Office, at St George’s Hospital, Tooting where the Fundraising Assistant will serve as a front-facing representative for the organisation. 

Coeliac UK currently has an exciting opportunity for a Fundraising Assistant, to join our team hybrid working, including on site at Coeliac UK Head Office, High Wycombe. You will join us on a full time basis. In return you will receive a competitive salary.

Coeliac UK represents over 60,000 members providing information and support to those affected by coeliac disease or following a gluten free diet. We also campaign on behalf of all those living with coeliac disease and undertake research into the causes of the disease.

The Fundraising Assistant role:

The Fundraising Assistant will play a vital role in supporting the fundraising team, ensuring excellent stewardship of Coeliac UK's supporters. This includes processing donations, supporting fundraising events, preparing fundraising materials and merchandise, and ensuring exceptional supporter care. This is an excellent opportunity for individuals looking to start a career in the charity sector, with or without prior fundraising experience.

Key responsibilities of the Fundraising Assistant :

Supporting the fundraising team with admin tasks as required including:

• Incoming Post: Handle all incoming mail and ensure efficient logging of mail returns in the CRM database.
• Donation Processing: Accurately recording cheques, cash and credit card donations taken over the phone, and updating the CRM accordingly.
• Gift Aid Management: Scan Gift Aid declarations and log them in the CRM.
• Fundraising Packs: Collate and send out fundraising packs to supporters.
• Supporter Communications: Send thank-you letters and certificates to donors, maintaining excellent relationships.
• Data Management: Update supporter details on the CRM and assist with importing data for fundraising campaigns.
• Event Participation: Attend events where necessary and support cheer squads, putting together goody bags and assisting with event logistics.
• Merchandise and Shop: Order stock for the online shop and manage the store cupboard inventory. Prepare and log shop products for events.
• Supporter Queries: Answer queries from supporters with professionalism and empathy. Responding to telephone, web and email enquires
• Record Keeping: Keep the “Share Your Stories” log, images and consent forms up to date.

Knowledge, Skills and Experience required for the Fundraising Assistant :

• Customer Care Experience: Previous experience in supporter or customer care roles is essential.
• Organisational Skills: Ability to plan and prioritise workload effectively.
• Communication Skills: Exceptional written and verbal communication skills, with the ability to engage confidently with supporters.
• Interpersonal Skills: Strong interpersonal abilities to connect with supporters face-to-face, over the phone, and online.
• Attention to Detail: High level of accuracy in all tasks, particularly in data entry and communication.
• Self-Motivation: Ability to work independently and manage time efficiently.
• Technical Skills: Proficient in Microsoft Office (Outlook, Excel, Word) and experience with databases.
• Enthusiastic Team Player: Willingness to collaborate within a lively and friendly team environment.

If you would like to be considered as our Fundraising Assistant, please apply now with your CV and cover letter. For your application to be considered, please combine your covering letter and CV into a single document for uploading purposes. We’d love to hear from you!