Database Assistant Jobs in Islington, Greater London
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Bain Research UK (BRUK) funds world-class research to discover the causes, develop new treatments and improve the lives of all those who are affected by neurological conditions.
Thanks to the generosity of our supporters vital life changing, life-saving neurological research can be funded.
We are a well-established charity that has recently launched a new strategy to accelerate the progress and funding of neurological research. This is a new role. As a small and ambitious charity, we are seeking someone who is keen to join a growing team and develop their skills and career within a vibrant, positive organisation.
The role
Reporting to the Events and Community Fundraising Manager, you will play a crucial role as part of the Fundraising Team by providing the highest levels of fundraising and event administration support to ensure the provision of seamless, excellent supporter care and assistance to our supporters.
Whilst this role is primarily providing administrative support for our fundraising and event activities, there will be opportunities to be involved with all other aspects of the charity.
The successful candidate will need to be a good team player, able to work independently, flexible, hardworking and prepared to play an enthusiastic role in helping to deliver excellent supporter care and increased fundraising income. Excellent verbal and written communication skills are essential.
Responsibilities
In this position, you will:
· Be the primary contact point with our supporters and fundraisers to provide excellent customer care
· Answer general public and supporter enquiries that come in by telephone, email and mail in a way that makes them feel important and valued regardless of the nature of their enquiry
· Ensure all fundraising income (cash, cheques online platform donations) is processed and recorded correctly onto the Donorfy database, and thanked in a timely manner
· Record as necessary enquiries, correspondence and responses on Donorfy
· Be the primary point of contact for our challenge events and community fundraisers. Build excellent relationships with them and provide materials and support, liaising before, during and following their activity/event as needed
· To work with the team to provide support for key fundraising activities such as the London Marathon and other challenge events. This will include assisting with event administration, answering telephone calls, responding to emails, thanking participants, processing donations, sending materials to participants and updating records on Donorfy
· Monitor our general email inboxes and respond to all enquiries in a timely manner
· Monitor Social Media and assist with providing content and responding to any enquires that come through these mediums
· Be responsible for ensuring stock control is monitored, both at the office and at our fulfilment house
· Appeal support: this may include contributing to content and will include monitoring schedules and deadlines
· Liaise with our fulfilment house and/or other suppliers, where necessary
· Liaise with finance as required
Person specification
You will be keen to develop your existing skills and to learn and absorb new skills. You will be methodical and well organised and provide careful attention to detail
It is essential that you have the following skills:
· Supporter care – must be able to provide our supporters and the general public with excellent customer service both written and over the phone
· Time management – you must be able to effectively manage your time and workload
· Attention to detail - you must be able to consistently produce accurate work
· IT literacy – you must be proficient in Word, Excel, Outlook and, ideally, PowerPoint
· Familiarity with the use of social media
It is desirable that you have the following skills:
· Familiarity with CRM and/or database
Knowledge
It is desirable that you have the following knowledge:
· Knowledge of fundraising principles and practices
This job description is not intended to be exhaustive in every respect, and you may be required to carry out any other duties that fall reasonably within this role. There may be occasions where you will be required to work evenings and weekends at events.
This is a description of the job as it is presently constituted. It is BRUK practice to review job descriptions and to update them from time to time, in consultation with the post-holder, to ensure they relate to the job as then being performed, or to incorporate whatever changes are reasonably required.
The client requests no contact from agencies or media sales.
JOB DESCRIBTION
Job title: Executive Assistant to the CEO
Contract: Part time, 3 days/22.5 hours per week. Flexibility regarding working pattern: hours could be worked across 3 or 4 days in the week. Permanent contract.
Salary: £16,799 pro rata (£28,000 full time equivalent)
Manager: Gestalt Centre CEO
Location: Working in-person at the centre at London Kings Cross and remotely.
ABOUT THE JOB
Job Purpose
We are looking for an exemplary people-oriented administrator to provide administrative support to the Gestalt Centre CEO and the workstreams she manages. An important role in the organisation, working with senior leadership and across teams, in a welcoming and supportive environment with opportunities to learn and grow on the job.
ABOUT US: THE GESTALT CENTRE
We are the Gestalt Centre, an established therapy not-for-profit organisation, supporting the mental and psychological well-being of individuals, groups, and organisations. We are a dynamic charity that runs, accommodates, and supports a number of counselling, psychotherapy, personal and professional development courses, and a range of therapeutic practices that enhance mental and psychological wellbeing.
As Gestalt Centre, our relationship with people who work for the centre starts from a place of trust. We see our structure as an organisational shape that we use to organise ourselves. What matters for us is how we all work together. We prioritise collaboration and ‘horizontal’ consultative decision making with individual and collective responsibility and accountability.
OUR VISION is a world were meaningful and fulfilling relationships lead to wellbeing and positive change in people’s lives.
OUR PURPOSE is to promote the mental and psychological well-being of individuals, groups and organisations through Gestalt education, training and practice.
Gestalt is a life-changing approach to life, counselling, and psychotherapy. It enables people to develop meaningful relationships, navigate change and lead fulfilling lives by creatively utilising their own resources, skills and strengths.
To apply please forward to Archie Rotap your CV and a supporting statement of no more than 2 pages, outlining how you meet the job requirements and the value you’ll bring to it.
Looking forward to hearing from you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Finance Assistant
Reporting to: HQ Finance Manager
Salary: £24,000 - £26,000
Hours: 37.5 per week
Principal Location: London, hybrid with a minimum of 3 days and moving to 4 days in the office per week.
Introduction to Street Child:
Street Child is one of the world's fastest-growing children's charities. In less than 15 years we have made a material impact on the lives of nearly a million children - but the desire, potential and need to go so much further, and to reach millions more children in need of safety and a quality education, is what motivates us every day. Strong finance functions underpin everything that we want to achieve as an organisation and this role is a vital part of this.
Part 1: Role Purpose:
This role is a great introduction to the world of charity finance as a key member of the busy HQ finance function. The role is primarily focused on HQ finances and will also work with colleagues across our global finance team. The role focuses on accounts payable and as the finance assistant develops in the role will offer the chance to work across a number of finance functions, including: treasury, accounts receivable, month end close, management accounting, supporting year end audit. This role provides a great opportunity to experience the full breadth of finance work in a charity across all functions in a varied and interesting role, learning quickly and making a real difference from day one.
Part 2: Key Responsibilities:
1) (60%) Accounts Payable
- Recording all approved supplier invoices, requisitions, staff expenses and other expenditure in the accounting system ensuring that they are all appropriately coded including the correct cost centre, GL code, projects and donor codes.
- Ensure that all supporting documentation for all transactions are uploaded into the finance system.
- Ensuring that all invoices for payment are appropriately approved by budget holder.
- Running short term cash flow forecasting and recommending bank account transfers including moving cash held in reserve into current access accounts. Looking for value for money in Foreign Currency transfers by choosing the best means of payment from available payment platforms.
- Ensure timely payment of all invoices by managing at least two payment runs a week and additional runs as required; setting up payments on online banking platforms and sending out requests for payment approvals to payment authorisers and verifying that all payments are fully approved by the deadline set.
- Once the payment is made, allocating the payment against the invoices in the Finance system and reviewing to ensure that all payments are allocated correctly.
- Reviewing staff expense claims to ensure that all supporting documentation is provided before payment.
- Supporting monthly staff credit card reconciliations to run the monthly statements.
- Monthly creditor account reconciliations to ensure correct allocation of payments to supplier accounts and validating any open account balances.
- Any other responsibilities relating to Accounts Payable.
2) (20%) Month end support and general support
- Complete bank reconciliations each month for all group bank accounts.
- Uploading monthly exchange rates to the Finance System
- Ensuring supporting information for transactions is correctly stored in electronic format on Teams such as bank statements, remittance advices, credit statements.
- Assist in preparation of internal reports.
- Assisting with compilation of information for Gift Aid returns.
- General support and assistance to the team including administrative duties and managing the office post.
- Other ad hoc support to the wider operations team as may be required.
3) (20%) Accounts Receivable
- Supporting with work on accounts receivable including accessing, downloading and saving in a systematic manner reports from donor portals, bank account and other sources.
- Analysing and coding income reports in Excel and uploading it to the Finance system on a timely basis, at least weekly.
- Maintaining details of cheques received and paying into the bank account.
- Issuing donor receipts.
- Raising donor invoices and requests for payments.
- Income and customer account reconciliations.
- Any other responsibilities relating to Accounts Receivable.
Part 3: Person Specification
Attributes / Essential / Desirable
Education / Qualifications
- 5 GCSE at Grade C or above including English and Maths
- Post-GCSE qualification such as A-Level or T-level or equivalent
- Good book-keeping knowledge
- Part qualified AAT
- Degree
- Experience and Knowledge
- Attributes / Essential / Desirable
- IT Literate with strong Excel skills
- Familiar with using Teams
- Experience of working in a similar role
- Experience of using a CRM would be an advantage
- Charity or third sector experience is not essential but ideal
Skills and Abilities
Attributes / Essential / Desirable
- Attention to detail
- Highly organised and self-motivated
- Flexible and able to manage multiple tasks at one time.
- Good written, verbal and presentation skills
- Shows initiative in identifying problems and posing solutions
- Persistence and tenacity
Other
Attributes / Essential / Desirable
- Pro-active communication style including keeping team-members informed and updated as necessary.
- Not afraid to ask for help!
- Work co-operatively and collaboratively with other departments and other external contacts
- Good Interpersonal skills
The client requests no contact from agencies or media sales.
Job Summary
The primary role of the Area Dean’s PA is to provide high quality and professional administrative support to the Area Dean of Hackney in their work. The job requires someone who is a self-starter, who is able to prioritise a busy workload, meet deadlines and work as part of a dynamic team.
Job responsibilities
PA duties
-
To support Area Deans with the administrative aspects of the Hackney and Islington Projects: Hackney Area Dean oversees the catholic mission stream of work
-
To support the Area Dean with administration related to their parish and deanery responsibilities in partnership with local colleagues, ensuring that all documents and briefing materials are prepared and collated.
-
Dealing sensitively and confidentially with mail, email and telephone calls. To respond as far as possible on the Area Dean’s behalf, and, where appropriate, draft emails and letters.
General Duties
-
To develop and maintain efficient filing systems, both in hard copy and electronically.
-
To be responsible for the ordering of office supplies and equipment.
Support to Mission Project
-
Assist the Area Dean with organising meetings with colleagues, planning mission and training events
-
Liaise with the Archdeacon and Dean of Mission and Associate Area Dean
-
Communications with the Stepney Area Team.
-
Provide administrative support to the Parish and Deanery (rotas, minutes, agendas etc) in a way that releases capacity of the ministry of the Area Dean
-
Processing of Area Dean’s expenses.
Finance
-
Support the parish finance processes where required.
The postholder may be required to undertake any other duties that are commensurate with the role.
Please refer to the attached Job Description for the full details on the main responsibilities.
Person Specification
Essential
-
Excellent administrative skills with proven relevant experience
-
Experience of email management and electronic filing
-
Ability to innovate, initiate and maintain good and effective administrative procedures
-
Proficient user of Microsoft Office and Eventbrite with the ability to master quickly other software packages
-
Database experience
-
Good interpersonal and social skills: Good communication skills with the ability to communicate effectively in written and spoken English, and able to relate to the wider public
-
The ability to work well with others, as well as independently when required (This post will be located in a satellite office)
-
Efficient and organised with an eye for detail and an ability to anticipate what needs to be done
-
Sympathetic to the aims and ethos of the work of the Church of England
-
Be willing to turn their hand to a variety of tasks as the need arises
-
Good judgment, discretion and confidentiality
-
Self-motivated with the ability to remain calm under pressure
-
Willingness to work flexibly with occasional evening and weekend attendance required (Time off in lieu given)
Desirable
-
Experience of running and overseeing events and courses
Please refer to the attached Job Description for the full details on Person Specification.
About the London Diocesan Fund
The London Diocesan Fund (LDF) is the employment body that serves and supports the Diocese of London and Church of England. The Diocesan of London comprises of c400 parishes north of the River Thames and within the M25 motorway.
The Church of England in London is growing, vibrant and at the heart of communities throughout the capital. At the London Diocesan Fund, we seek to do everything we can to support this mission and growth, using our resources to help our parishes and chaplains to serve over 4 million people.
Equality, Diversity, and Inclusion
The Diocese of London is committed to creating and sustaining a diverse and inclusive workforce which represents our context and wider community.
We are aware that those of Global Majority Heritage/United Kingdom Minority Ethnic (GMH/UKME), women, and disabled people are currently under-represented among our clergy and workforce, and we particularly encourage applications from those with the relevant skills and experience that will increase this representation.
Safeguarding
The Diocese of London is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.
Benefits of working with us
The LDF offers a supportive working environment, opportunity for career development and the following financial benefits:
-
Competitive remuneration package
-
27 annual leave days to rise to 30 after 5 years’ service, plus bank holidays
-
15% employer pension contribution and salary sacrifice available
-
Death in service benefit x3 of basic gross salary
-
Enhanced maternity leave of six months full pay, after 12 months’ of employment
-
Season ticket loans of public transport
-
Access to Benenden Health Insurance
-
EAP counselling through Health Assured
-
Up to £100 for eye test and contribution to spectacles
-
Two additional paid days for community volunteering
Interviews will be held on 5th November 2024.
The London Diocesan Fund (LDF) is seeking an Administration Assistant for the Bishop of Edmonton to play a crucial role within the Parish Area Support (Edmonton) team, based at Causton Street.
Job Summary
The Administration Assistant provides comprehensive support to the Bishop of the Edmonton Episcopal area. This includes handling communications, managing schedules, maintaining records, and assisting with safeguarding. Strong organizational skills and confidentiality are essential.
Job Responsibilities
Administrative
- Handle mail, inquiries, telephone calls, and emails to ensure smooth communication.
- Manage the Bishop’s diary and inbox daily, resolving scheduling conflicts.
- Draft letters, memos, and documents as requested.
- Maintain central databases (People System, CMS, Crockfords).
- Liaise with the Director of Ministry for ordination ceremonies.
- Coordinate domestic and international travel for the Bishop.
- Organize meetings, set agendas, take minutes, and distribute them.
- Compile the diocesan newsletter and communications.
- Ensure confidentiality in handling sensitive documents.
- Assist with the renewal and issuance of permissions for clergy and laity.
- Maintain awareness of significant events (confirmations, ordinations, etc.).
Reception and Hospitality
- Provide a professional welcome to visitors.
- Coordinate events, such as seminars, conferences, interviews, and social gatherings. Liaise with external parties to ensure successful execution.
Safeguarding
- Ensure safer recruitment processes, working with the HR team on checks.
- Monitor visa status for clergy without British citizenship.
- Track DBS checks and safeguarding training for clergy and licensed ministers.
- Manage clergy ‘blue files’ in line with GDPR and statutory requirements.
- Handle sensitive safeguarding concerns, identifying appropriate actions.
- Respond to pastoral situations such as clergy in crisis or safeguarding concerns.
Other Duties
- Perform other duties commensurate with the role, contributing to the diocesan team’s success.
Person Specification
Essential
- Proven experience in an administration role.
- Strong organizational skills and administrative efficiency.
- Proficient in MS Office (Word, Excel, Outlook).
- Ability to maintain confidentiality and adhere to safeguarding policies.
- Excellent literacy and numeracy skills.
- Ability to manage workloads under pressure and meet deadlines.
- Empathy with the Church of England’s mission and values.
- Right to work in the UK.
Desirable
- Educated to A-Level or equivalent.
- Administration-related qualification or relevant experience.
- Some understanding of the Church of England structures.
Equality, Diversity, and Inclusion
The Diocese of London is committed to a diverse and inclusive workforce. We encourage applications from individuals of Global Majority Heritage/United Kingdom Minority Ethnic (GMH/UKME), women, and disabled people, who are under-represented in our clergy and workforce.
Safeguarding
The Diocese of London is committed to safeguarding children, young people, and vulnerable adults.
Benefits
- Competitive remuneration package.
- 27 annual leave days, rising to 30 after 5 years, plus bank holidays.
- 15% employer pension contribution with salary sacrifice.
- Death-in-service benefit (x3 basic salary).
- Enhanced maternity leave of six months full pay after 12 months.
- Season ticket loans for public transport.
- Access to Benenden Health Insurance and EAP counselling.
- Up to £100 for eye tests and contribution toward spectacles.
- Two additional paid days for community volunteering.
Interviews will be held on 31st October 2024 (via Zoom).
King’s College Hospital Charity is dedicated to supporting life-changing care at King’s College Hospital NHS Foundation Trust. We’re here to help King’s go beyond what the NHS can provide to meet the needs of current and future patients.
We make the best care possible by raising money for cutting-edge equipment and facilities, innovative research and pioneering treatment, pushing boundaries, transforming clinical services and finding new ways to improve how people experience King's hospitals.
The Senior Fundraising Operations Officer will lead on a number of weekly and monthly data import processes, ensuring income and supporter contact data is loaded accurately onto the CRM system.
The successful candidate will work closely with the Database Manager in the management and development of the Charity CRM database, championing its use across fundraising and identifying opportunities for system development. They will also work with colleagues across fundraising and communications to support the selection of data for marketing campaigns.
Key tasks
- Lead on the import of both online and offline income streams, investigating and resolving anomalies.
- Undertake data marketing selections, in conjunction with the Database Manager, liaising with fundraising colleagues on selection criteria.
- Work with the Database Manager to provide effective database and operational support to end users.
- Undertake all aspects of the Supporter Services Assistant role on days when they are not in the office, ensuring supporter enquiries are responded to, income processed twice weekly and donations thanked.
- Work with the Database Manager to develop and continuously improve database reporting across both Charity CRM and Power BI in support of the fundraising and communications operational plan.
About you
You will have:
- A highly organised, and thorough approach to work with meticulous attention to detail
- The ability to see projects through from start to finish managing time and tasks effectively
- The ability to multi-task, managing a heavy workload and at times conflicting priorities as well as tracking progress on a wide range of tasks
- Excellent interpersonal skills
- The ability to work on own initiative without supervision
- Advanced Microsoft Office skills, particularly Excel, Word and Outlook
- Ability to communicate effectively, both orally and in writing
- A team-building approach, coupled with discretion and a supportive style
- Experience in working with Customer Relationship Management (CRM) databases
- Experience in using Advanced Microsoft Office packages, particularly Excel, Word, and SharePoint
- Experience in undertaking data selections for marketing mailings
- Experience in data import protocols - extracting data and transforming it ready for import.
We are a friendly team, committed to a diverse and inclusive culture and welcome applications from individuals of all backgrounds and identities. We offer a collaborative working environment with bespoke learning opportunities, 25 days holiday plus the bank holidays, and various employee benefits to help you balance your work and life. To apply, please submit your CV and a cover letter of no more than two pages on setting out how you meet the criteria via the Charity website by Tuesday 22nd October at 23:59:59.
Stage 1 phone call will take place either Wednesday 23rd or Friday 25th October. Interviews will take place Monday 28th October.
The client requests no contact from agencies or media sales.
Passionate about Dog Welfare? Are you a skilled communicator? Do you want to help us reach and make the difference to thousands of dog owners?
We are looking for a passionate assistant to provide administrative support to our regionally based teams within Dogs Trusts' Prevention and Community Engagement (PCE) Department.
About this job:
As a Prevention & Community Engagement Assistant you will:
- Manage the procurement of uniforms, equipment, printed materials and other materials for PCE staff and volunteers, liaising with suppliers to ensure quality items within budget.
- Create and distribute weekly and monthly reports using data from our CRM system
- Assist the Central Prevention & Community Engagement Manager in development of relevant systems, assisting with comms and training for colleagues where necessary. Support the department in delivering the highest standards of advice and training across a range of audiences.
- Monitor and respond to queries from the public that come through the website, email or customer support centre, signposting to other team members in PCE where required.
About you:
Organised and proactive, you will have great communication skills enabling you to liaise regularly with colleagues within the department to ensure the successful delivery of our activities. You will be self-motivated and able to effectively prioritise a varied and substantial workload. With strong IT skills you will be passionate about Dogs Trust objectives.
About Dogs Trust:
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
About the team:
Within the Dogs Trust Operations directorate sits the Prevention and Community Engagement (PCE) Department. PCE is made up of UK wide, regionally focussed teams with a mixture of expertise, including training and behaviour, teaching, education, customer experience and running Human Behaviour Change initiatives. The Department is core to the mission of Dogs Trust, with an aim of identifying and preventing the issues faced by dogs and owners which commonly result in relinquishment or early euthanasia.
What you need to know:
This role is based at our Head Office in London, with approximately two days per week spent in the office and the remainder spent working from home. Please note that this may change depending on the needs of the business.This is a 12 month fixed term contract.
This is a great role for someone looking to join the charity sector. You will work as part of our Supporter Engagement team to provide excellent customer care, and engage, involve and inspire all supporters of Crohn’s & Colitis UK through building excellent relationships via a variety of communication channels.
Salary: £20,570 - £24,000 (FTE) per annum, depending on experience
Hours: 35 hrs FTE
Place of work: Hybrid/Flexible/Hatfield (minimum of 2 days per week in the office)
About Us
We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis.
A diagnosis of Crohn’s or Colitis is life-changing. Over 500,000 people in the UK are living with a lifelong disease many people have never heard of, and for which there is no known cure.
Crohn’s & Colitis UK funds research, provides award winning information and support and raises vital awareness by increasing the public’s understanding of the conditions, and what it means to live with debilitating symptoms. But we need to do more. We need to be a louder voice in the marketplace. Our ambitious plans for 2024, will help to make a real difference to every supporter’s journey with us. If this excites you - join us!
Role Overview
You will be integral to achieving our strategic priorities of generating income through repeat support, and providing exceptional supporter journeys for our community, ensuring they feel valued and engaged.
Providing excellent customer care, engaging and involving and inspiring all supporters of Crohn’s and Colitis UK through building excellent relationships via a variety of communication channels. To be integral to achieving strategic Income Generation priorities, including raising funds from supporters through exceptional standards of supporter stewardship, and to deliver administrative support for the Income Generation Team.
About You
You will have experience of working in a similar role, providing a high standard of customer care in a fast-paced environment, handling supporter queries and providing information in a concise and comprehensive manner. You'll need strong written and verbal communication skills to write engaging and inspiring content and messaging, you'll also be skilled at listening and responding to queries appropriately and be comfortable and effective at managing challenging situations.
You will have the ability to manage a busy workload and deadlines whilst taking ownership of problems to find a solution where possible, escalating to a manager where required.
Experience of Microsoft office is essential, as well as excellent administration skills and high levels of accuracy and attention to detail. If you like the sound of our role then this could be an opportunity to join a leading charity as we enter the next stage of growth and expansion.
Please see our Recruitment Pack for details of our full Job Description and Person Specification.
Our Location
We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail. In this role, there is plenty of scope for working from home although you will need to be in the office for two days a week minimum. There will also be other times when you’ll need to be in the office for fulfilment tasks or to attend meetings such as our ‘All Staff Together’ days four times a year and you will also be required to attend fundraising events.
Benefits
- 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
- Pension scheme
- Flexible working options
- Enhanced maternity, adoption and paternity pay
- 24/7 Employee Assistance Programme
- Wellbeing programme
- Interest free loan for season tickets
- Cycle to work scheme
- Free parking and secure bike locks
- Training and development financial support and/or study leave
- Performance review and development scheme
How to apply
If you have any queries about this role, would like to have a conversation before formally applying, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact Natalie Wood, Supporter Engagement Manager.
Please submit a CV and supporting statement outlining why you’d like to apply, how you fulfil the person specification, and what you feel you will bring to the role, so you’ll need to refer to the Recruitment Pack found on our website.
Closing date: Monday 28th October 2024 – 9am
Please note: no applications will move forward within the recruiting process without a supporting statement.
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to the applicant residing in the UK and a valid right to work in the UK being provided.
We will not be accepting any contact from Recruitment Agencies or Media Sales
We break taboos, drive pioneering research, bring people together & campaign to improve lives. We are leading the fight against Crohn's & Colitis
The client requests no contact from agencies or media sales.
The role
In this period of a new government, we have an ambitious programme of events planned under our Political Leadership theme and we are recruiting an events assistant to join us for one year to support the additional work anticipated, as well as assist on Green Alliance’s other core events. This work will significantly involve varied activity under our new one year training programme for the environment sector, Project Boost, which includes retreats, workshops and panel discussions.
You will be an enthusiastic individual who wants to develop their experience in events management. In the early stages of your career, you will be keen to learn and develop skills across a range of event formats.
You will need good interpersonal skills and attention to detail, helping us to maintain our high brand values and reputation amongst senior audiences for excellent, smoothly run, ‘must attend’ events. You will work across teams and will be someone who enjoys multi-tasking and managing a varied workload, at times in a fast paced environment.
Position in the organisation
This role is part of Green Alliance’s communications team. The communications team includes the head of communications, events and engagement manager, the senior press officer, and the communications officer. The events assistant will report to the events and engagement manager and work closely with the politics team.
Key tasks and responsibilities
Event assistance
− Help with logistics and administration in advance of events, including badge making, researching venues, invitation tracking and document circulation.
− Assist in gathering and compiling details for speaker briefings.
− Organise important logistics such as organising event materials, printing and travel.
− Assist onsite at events, for example with registration, venue liaison and managing Q&A mics.
Contact management assistance
− Assist with uploading attendee information to the database.
− Assist with database management, keeping contact lists regularly updated.
Other
− Participate in all-staff planning and training sessions.
− Any task which may be reasonably requested to be undertaken within the scope of this post.
Person specification
Knowledge & experience
Essential:
− Previous experience in assisting on events.
− Excellent multi-tasking skills and experience with managing a varied workload
− A high standard of written English.
− An understanding of good communications principles.
− Excellent interpersonal skills.
− Excellent attention to detail.
− Ability to act on own initiative and exercise sound judgment.
− Good organisational skills and time management.
− Flexible team worker.
Desirable:
− Interest in and understanding of environmental issues.
− Experience of working in an office.
Green Alliance is an independent think tank and charity focused on ambitious leadership for the environment.
The client requests no contact from agencies or media sales.
Since the inception of IOM in 1951, Movement Operations have been and continue to be a fundamental pillar of the Organization’s work. The organized assistance of persons in need of international migration support is a primary mandate of the Organization and a cornerstone of IOM’s operations. Movement Operations Units in various IOM Country Offices, coordinated under the Resettlement and Movement Management (RMM) Division in the Department of Mobility Pathways and Inclusion at IOM’s Geneva Headquarters, are responsible for all aspects of travel for migrants and refugees under IOM’s auspices, in accordance with the various framework agreements with resettlement and receiving Governments and partners across the spectrum of the Organization's programmes.
Under the general supervision of the Head of Operations and the direct supervision of the Senior Operations and Reporting Coordinator, the Operations Data Entry Assistant, is responsible for the following duties : https://unitedkingdom.iom.int/careers (please click on the link for more details about the duties and how to apply).
About us
Mind in Tower Hamlets, Newham & Redbridge (Mind THNR) is a local Mind association and community mental health charity. We endeavour to make sure that everyone with a mental health or emotional issue has somewhere to turn for advice and support.
Our vision is a society where everyone is accepted and included; where there is no stigma or discrimination towards people because of mental health issues; and where our clients' needs and ambitions are supported. We provide an extensive range of support services- including for those in crisis, through our work in Tower Hamlets, Newham and Redbridge.
The Role
We have an exciting opportunity to join us in the brand new role of Governance and Executive Officer.
You will provide proactive and efficient secretariat and administrative support to the Executive and Non-Executive Teams, working closely with the Leadership Team to support the fulfilment of their day-to-day tasks and strategic objectives.
The role includes supporting and organising meetings and reports, and minuting of executive meetings. In addition to general PA and administrative duties, you will provide a cohesive secretariat function to support the smooth and efficient operation of the Mind THNR Board and its sub-committees.
You will work closely with the Leadership Team to set agendas, monitor action logs, and provide a high level of support to the Board. You will share collective responsibility for supporting the delivery of business objectives, through active engagement and collaboration with colleagues at all levels in the organisation
This role is flexible in terms of days and hours, although you need to attend Board meetings in person, once a quarter in the evening and committee meetings, which are also in the evening, but on line, so three evening meetings a quarter. We are based in a beautiful office in Tower Hamlets, with lots of outside space and a café, so ideally you would be present in the office two or three days a week ( if full time).
We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. The majority of our staff and trustees have live experienced of mental health.
How to apply
You will need to:
- Submit a comprehensive CV and supporting statement
The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.
You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.
Closing Date: Sunday 3 November
Interview date: 7 November (likely to be in person)
You will also be required to provide proof of your eligibility to work in the UK.
The client requests no contact from agencies or media sales.
Are you a people person with an analytical mind? Do you have data and income processing experience? If so, this is the perfect role for you.
Salary: £31,410-£34,000 (FTE) per annum, depending on experience
Hours: 35 hrs FTE
Place of work: Hybrid/Flexible/Hatfield (minimum of 2 days per week in the office)
Join Our Team!
We are looking for someone who is passionate about making a difference to the lives of the Crohn’s & Colitis community. You would be joining an experienced and friendly team and you will help provide excellent customer experience to our supporters through building excellent relationships via a variety of communication channels.
About Us
We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis.
A diagnosis of Crohn’s or Colitis is life-changing. Over 500,000 people in the UK are living with a lifelong disease many people have never heard of, and for which there is no known cure.
Crohn’s & Colitis UK funds research, provides award winning information and support and raises vital awareness by increasing the public’s understanding of the conditions, and what it means to live with debilitating symptoms. But we need to do more. We need to be a louder voice in the marketplace. Our ongoing ambitious plans, will help to make a real difference to every supporter’s journey with us. If this excites you - join us!
Role Overview
As a member of the Supporter Engagement Team no two days will be the same. You will be essential in helping us improve the lives of those living with Crohn's and Colitis by offering fantastic supporter service and ensuring our members and fundraisers feel valued and keen to continue to support!
The Supporter Engagement Officer plays a pivotal role in achieving this. By taking a lead in the day to day management of the income processing and membership arm of the team ensuring all income is processed quickly and accurately and supporters are thanked efficiently.
About You
You will have experience of working in a similar role, providing a high standard of customer care in a fast-paced environment, handling supporter queries and providing information in a concise and comprehensive manner.
You will be experienced in supervising staff or volunteers and be an effective and approachable networker with a proved track record of building excellent relations with all stakeholders, using high levels of tact and sensitivity when needed.
You'll need strong written and verbal skills and the ability to adapt your style depending on the audience. You'll also be effective at managing challenging situations and competing priorities.
You will have the ability to manage a busy workload and deadlines whilst taking ownership of problems to find a solution where possible, escalating to a manager where required.
You will also have experience of working with databases to produce reports and insights, as well as the managing the handling of cash and finance processes.
Experience of Microsoft office is essential, as well as high levels of accuracy and attention to detail.
If you are committed to our values of ambition, compassion and team-working and like the sound of our role, then this could be an opportunity to join a leading charity as we enter the next stage of growth and expansion. Most importantly you will be people focused, and passionate about achieving our vision and mission, by making a difference to those living with Crohn’s and Colitis.
Our Location
We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail. In this role, there is plenty of scope for working from home although you will need to be in the office for two days a week minimum. There will also be other times when you’ll need to be in the office for fulfilment tasks or to attend meetings such as our ‘All Staff Together’ days four times a year and you will also be required to attend fundraising events.
Benefits
- 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
- Pension scheme
- Flexible working options
- Enhanced maternity, adoption and paternity pay
- 24/7 Employee Assistance Programme
- Wellbeing programme
- Interest free loan for season tickets
- Cycle to work scheme
- Free parking and secure bike locks
- Training and development financial support and/or study leave
- Performance review and development scheme
How to apply
If you have any queries about this role, would like to have a conversation before formally applying, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact Natalie Wood, Supporter Engagement Manager.
Please submit a CV and supporting statement outlining why you’d like to apply, how you fulfil the person specification, and what you feel you will bring to the role, so you’ll need to refer to the Recruitment Pack found on our website.
Closing date: Monday 28th October 2024 – 9am
Please note: no applications will move forward within the recruiting process without a supporting statement.
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to the applicant residing in the UK and a valid right to work in the UK being provided.
We will not be accepting any contact from Recruitment Agencies or Media Sales
We break taboos, drive pioneering research, bring people together & campaign to improve lives. We are leading the fight against Crohn's & Colitis
The client requests no contact from agencies or media sales.
The Down’s Syndrome Association (DSA) aims to create and develop the conditions that will enable people who have Down's syndrome to lead fulfilling and rewarding lives. We are seeking an organised and enthusiastic Fundraising Events Assistant to join our fundraising team. This role is perfect for someone interested in start a career in fundraising and want to learn and develop with the community and challenge events fundraising.
The successful candidate will support the Manager of fundraising events with all challenge events in the portfolio. This includes the planning, organisation, marketing, delivery, recruitment and stewardship of participants and day to day administration for all DSA events.
We are hoping to recruit as soon as possible.
Contact Georgina Lamond to discuss the position and to apply with a CV.
Main responsibilities:-
· Assist the Manager of Fundraising Events with future event plans and creating and building on our Community Fundraising offer.
· Assist in the sale of items from the shop- especially Christmas cards, socks and merchandise.
· Support and develop relationships with members, supporters who participate in events taking responsibility for the supporter journey; providing motivation and encouragement from start to finish to ensure they continue to support.
· Managing the Events Inbox; Replying to all enquiries coming into the inbox.
· Attend and participate in events as required. This may involve occasional evening and weekend work, for which you will receive equal time back in lieu.
· Assist with the fundraising pages of the website ensuring copy is up to date and relevant and those events that require extra marketing are featured on the home page.
· Work closely with the Communications Team to develop promotional plans for each event maximising recruitment and exposure through our newsletter and social media platforms.
·Provide support to your team members during particularly busy times (and vice versa) such as Down’s Syndrome Awareness Week.
· To undertake any other duties as required by the Manager of Fundraising Events that fall within the grade and remit of this post.
Person specifications:-
Qualifications: A level or equivalent qualification.
Essential
· Experience of working in a customer facing environment
· Proven ability to complete multiple tasks by managing own workload
· Experience of problem solving
· Ability to work collaboratively in a team
· Understanding of good customer service
· Excellent writing and proofreading skills
· Excellent communication skills
· Good organisational and administrative skills with attention to detail
· Good computer skills including using main Microsoft packages (word, excel, powerpoint) as well as experience with different IT systems
· A ‘can do’ positive and professional attitude that can flex and adapt to change and challenges
Desirable
· Sensitivity and understanding to the needs of people who have Down’s syndrome and their family members
· Experience of fundraising – in a professional or personal way
· Good presentation skills
· Experience or understanding of using a CRM/Database
· Understanding of, or transferable skills in building relationships
· Ability to analyse information and draw conclusions
The client requests no contact from agencies or media sales.
Want to kick-start your career in social media and campaigning at a leading LGBTQI+ asylum and immigration rights charity?
Rainbow Migration, the longest-running charity in Europe dedicated to supporting LGBTQI+ people through the asylum and immigration system, is recruiting a Communications and Campaigns Assistant who is keen to gain experience in digital communications, campaigning and supporting the involvement of people with lived experience in our work.
Rainbow Migration has been campaigning for the rights of LGBTQI+ people since 1993 and has stepped up this work since 2021. We now have an opportunity for a Communications and Campaigns Assistant to join us and provide vital support across our communications, campaigning and influencing work.
This would be an ideal position for a creative, digitally experienced individual with a passion for LGBTQI+ campaigning.
This role will receive full training and support to build your skills while making a real impact. Your responsibilities will include:
- Create and schedule eye-catching social media posts – with a focus on Instagram and Tik Tok
- Create graphic, audio and video content to showcase our services and campaigns
- Get hands-on with digital campaigns by helping to set-up, test and promote online campaign actions
- Support the planning and delivery of online and in-person events
- Interview service users and support them to turn their experiences into inspiring stories
- Support LGBTQI+ people who have sought asylum to be involved in our communications and campaigns
Rainbow Migration’s vision is that LGBTQI+ people can settle safely in the UK and lead fulfilling lives.
Our values are:
- Safety: We believe everyone should be safe from persecution and safe to be themselves. We strive to create a safe workplace culture, and we place importance on the wellbeing of everyone involved with Rainbow Migration.
- Integrity: We are thorough and honest in everything we do, and we take responsibility for our actions. We want to be accountable to our communities and those who support us.
- Belonging: We welcome and include all LGBTQI+ people, and we celebrate and value their range of experience in terms of gender, religion, race, age, disability status and class. We try to remove obstacles to participation, champion equality and promote a sense of family or home through our services.
- Respect: We believe that every person is equal and deserves the same level of courtesy, care, and attention. We respect the rights, wishes and feelings of our service users, and campaign for their rights to be respected as they go through the asylum and immigration system.
At Rainbow Migration, we don’t just accept difference – we celebrate it, we support it, and we thrive on it. We’re proud to be an equal opportunity employer and we value diversity. We do not unlawfully discriminate on the basis of race, religion, colour, national origin, gender, gender identity sexual orientation, age, marital status, or disability status. We consider all qualified applicants, consistent with any legal requirements.
We strive to build a team that reflects the diversity of the community we work in and welcome applications from candidates with lived experience of going through the UK asylum system or who have been subject to immigration control, and also people of colour who are currently underrepresented among our staff in relation to our service users. We offer a guaranteed interview scheme for anyone considered as disabled under the Equality Act 2010 if they meet the essential criteria. If you wish to qualify under this scheme, please make this clear when applying.
Owing to the nature of the work, the successful applicant the successful applicant will be required at the point of conditional job offer to disclose all unspent criminal records and subsequently to undergo a basic DBS check. See our website for more information.
Contract Type: Permanent
Hours: Full-time (35 hours per week). Working part-time (minimum 28 hours a week) will be considered. When applying, please state what hours you are looking to work. Occasional evening or weekend work is required, but with plenty of notice. Rainbow Migration encourages staff to maintain a good work life balance and has a TOIL system in place.
Salary: Starting at £23,928 with potential annual step increases up to £26,930 (pro rata if working part-time), plus statutory employer’s pension contribution. In addition to an annual step increase, the trustees consider giving a separate inflationary increase every April.
Location: Remote or from Rainbow Migration’s offices which are based in London between Vauxhall and the Oval. Hybrid working will also be considered. The successful candidate could work from anywhere in the UK but would be expected to occasionally travel to London and other parts of the country for meetings and events. At the time of posting this advert, none of our staff are going into the office every day. Please contact us if you have any questions.
Annual Leave: 25 days per year rising after 24 months by 1 day after each year of service to maximum of 28 days per year (pro rata if working part-time).
Benefits:
- Two days of wellbeing leave to be taken at short notice in each calendar year (pro rata for part-time staff)
- Enhanced parental leave and pay
- Full pay for jury service (up to four weeks), compassionate leave (up to two weeks) and dependants’ leave (up to four days, pro rata for part-time staff)
- Separate salary step and inflationary increases considered every year
- TOIL system
- Hybrid working policy, including possibility of working abroad for 10 working days (pro rata for part-time staff) each year
- Policy on staff loans or salary advances for difficult times
- Work laptop and mobile phone
- Training and learning opportunities
- Employee telephone counselling service
- Clinical supervision for staff delivering services
How to apply:
Closing date: 12pm 1 November 2024
Interview dates: Week commencing 11 November 2024
Please read the job description and person specification. If you have any questions about the role or would like to find out more before applying, then you can contact the line manager via the email address you will find in the job description or on our website.
Please send to the email address you will find in the job description or on our website
- Your CV
- A written statement (max 1,000 words). Instead of a written statement you may submit your statement by video or audio recording (max 8 minutes)
We’d also be grateful if you would complete an optional monitoring form - the link is available in the job description or on our website.
In your statement, please:
- Explain why you are interested in this role and give examples of how you meet the person specification. In addition to what is on your CV, we want to hear about any relevant skills and experience that demonstrate how you meet the necessary criteria for the role, and if you meet any of the advantageous criteria. Skills and experience could be from training, volunteering, interests or life experience
- Confirm if you wish to be considered under the guaranteed interview scheme for anyone considered as disabled under the Equality Act 2010 (physical or mental impairment that has a ‘substantial’ and ‘long-term’ effect on your ability to do normal daily activities)
- Accept that, if successful, you will be required to disclose all unspent criminal records at the point of conditional job and subsequently to undergo a basic DBS (Disclosure and Barring Service) check
If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for independent and confidential support for your job application from the Experts by Experience Employment Network. Please complete the form linked in the job description to request support and they will confirm if they can match you with a mentor to support your application.
By submitting an application, you:
- Confirm that you have the right to work in the UK and will produce the necessary documentation if you are offered this post.
- Declare that to the best of your knowledge and belief, the information provided with your application is true and correct and that you understand that any false information or statement given will justify your dismissal from Rainbow Migration if appointed.
Privacy notice
If you apply for this role, the information you provide will be processed according to Rainbow Migration's privacy policy (you will find the link on our website). Rainbow Migration will not share your information with any third parties unless part of the recruitment process or are legally required to do so. By applying, you are permitting Rainbow Migration to access and use the information for recruitment purposes. Information is kept for the minimum period necessary, which for CVs, covering statements and/or audio or video submissions for unsuccessful applicants is 12 months after the conclusion of the recruitment campaign. Monitoring information is kept separately and is pseudonymised to avoid identification of applicants. It is amalgamated for statistical purposes and the original data is then deleted after six months.
The client requests no contact from agencies or media sales.
This Supporter Care Assistant role is a chance to make the most of your customer or supporter service skills, your all-round communication and organisational abilities – and your passion for environmental Issues.
Greenpeace UK is an independent national/regional organisation within the global Greenpeace campaigning network, which acts to change attitudes and behaviour, to protect and conserve the environment and to promote peace. The global network of Greenpeace organisations comprises 26 independent national/regional Greenpeace organisations with presence in over 55 countries across Europe, Africa, the Americas, Asia and the Pacific, as well as a coordinating and supporting organisation, Greenpeace International.
As one of our vital Supporter Care Assistants, you’ll provide a variety of clear and engaging customer service for Greenpeace supporters via email, phone and post. You’ll respond to routine enquiries, handle donation changes and other administrative matters and answer questions about our campaigns, always making sure that your replies are personalised, accurate and timely.
It will also be an important part of your role to make thank-you calls to long-term donors, to welcome new supporters to Greenpeace, and to handle complaints with empathy and understanding, ensuring a positive experience at all times.
Location: Islington, London. Our hybrid working model enables us to enjoy the benefits of both office based and remote working. We ask that staff work from the office in Islington 40% of their time, with 20% required as a minimum. Reasonable adjustments as well as specific office based needs will be considered for those with long term health conditions and disabilities.
What we're looking for:
• Experience in customer service, supporter care or a similar role.
• Strong written and verbal communication, with the ability to write engaging, personalised responses and handle phone queries confidently, adjusting your tone for different audiences.
• Strong ability to manage a busy workload, prioritise tasks and meet deadlines, especially when dealing with a high volume of enquiries.
• Ability to use technology, including database systems and Google Suite, with a willingness to learn new tools and software.
• A genuine interest in environmental issues, with a willingness to learn about Greenpeace’s work and a desire to inspire others to take action.
• The resilience to maintain a positive attitude, remain calm under pressure and bounce back from challenging situations.
• Cooperative teamworking skills, with the flexibility to adapt to changing priorities and provide support for other team members whenever needed.
We give you:
You’ll be encouraged to develop both personally and professionally, taking advantage of the wide range of learning and development opportunities available to our staff. We offer great benefits such as a generous pension scheme, subsidised lunches, free yoga and a wealth of well-being resources, just to name a few. Take a look at our Work for Greenpeace pages to find out more about what it’s like to work for us and why you should apply.
Our commitment to diversity: Greenpeace UK is committed to providing equal opportunities for everyone regardless of their background. We acknowledge that people from certain backgrounds are under-represented in environmental and campaigning organisations and we’re committed to doing what we can to correct this. We are particularly keen to receive applications from people of colour; people with disabilities; people who identify as being LGBTQIA; people who have a mental health condition; and people who identify as working class now or in the past.
To Apply
For further information, or to apply, please click the apply button.
Greenpeace UK is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds and do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age or any other category protected by law.
CLOSING DATE: 9.00 am 4 November
FIRST INTERVIEWS: 14th November