Database Assistant Jobs
Supporter Services Officer
Salary - £23,948 to £26,133 per annum
Full time, 12 months’ fixed term contract
About the role
Our supporters are really important to us which is why we want to do everything we can to make their experience of being part of the Practical Action team a positive one. Our Supporter Services Team work tirelessly to deliver the highest level of service possible to our supporters at all points of contact, including email, phone, and postal channels. So whether it’s processing donations or answering enquiries, our aim is to make sure our supporters know how vital they are to us and for them to feel valued.
About you
As a Supporter Services Officer you’ll be part of a busy team delivering an outstanding multi-channel contact service to Practical Action’s existing and potential supporters and donors. You will have a passion for people and will always be looking to go the extra mile to help others.
Previous experience of processing financial transactions and delivering high levels of customer service is essential and you’ll enjoy talking to supporters over the telephone, via email or letter. You’ll be a real team player and be able to work closely with colleagues in the Supporter Experience and Stewardship team and the wider Supporter Experience and Digital Division.
This is a demanding role that requires high levels of supporter relationship management, engagement and dynamism as well as an attention to detail, especially when it comes to income processing and database management. So, if you share our passion, are energetic and think you have the right skills and experience to join our Supporter Services team, we’d love to hear from you.
Key Working Relationships
The post-holder will report directly to the Supporter Experience Manager and will regularly collaborate with the rest of the Supporter Experience, Insight, Trusts and Major Donor and Digital teams. The post-holder will be expected to liaise effectively with other staff and teams across the Marketing Directorate.
KEY ACCOUNTABILITIES
Supporter Relationship Management
- To provide the best possible experience for our supporters, at all points of contact, including email, phone and postal channels.
- To keep informed and up to date about all relevant activities of Practical Action in the countries of operation, retaining and managing information needed to respond to supporters.
- To make outbound telephone calls and emails as required to new supporters, follow up queries, verify details or thank donors, acting as an ambassador for Supporter Services and Practical Action at all times.
Income Processing / Database Management
- To deal with incoming and outgoing post, all donations made online via the Practical Action website and other charitable giving platforms, ensuring all donations are handled accurately and in line with agreed procedures.
- To process cash donations effectively and accurately onto our database.
- To produce and send out letters of acknowledgement to supporters, personalising these communications appropriately.
- To set up Direct Debits/Standing Orders, handle upgrades and other changes to committed gifts, issuing appropriate communications to supporters.
- To accurately process and commit Direct Debit claims.
- To manage Gift Aid on supporter records. This will include setting up new declarations, ending and cancelling declarations and sending out notifications to supporters.
- To deal with new supporters’ welcome communications.
- To liaise with supporters regarding cancellation of donations.
- To update supporter information on the database such as personal details, communication preferences, and other indications of interest or activities to ensure that all our donor information is up to date.
- To undertake manual data entry where required, and to work to avoid the need for duplication of data entry, and ensure automation where possible.
- To pull information required, download and process third party donations ensuring that they are compliant with GDPR.
Compliance
- To keep abreast of all legislation relating to charitable giving such as PCI DSS, Institute of Fundraising guidelines and best practice, Data Protection and Gift Aid Regulations.
- To ensure data is managed to appropriate standards of data protection and security.
- To be aware of and consistently using organisational policies and procedures
Team Working
- To undertake and participate on projects as directed by the Supporter Experience Manager.
- To work closely with the team to review and improve practices and procedures, implementing positive changes and improving efficiency.
- To contribute to organisational meetings e.g. Stand Up, team away days etc.
- To be proactive in joining cross functional working groups.
- To work closely with the finance and fundraising teams to ensure that all processes are working to the highest standard.
- To undertake other tasks that may be reasonably requested by the Supporter Experience Manager and Head of Supporter Experience and Digital.
PERSON PROFILE
Qualifications, Knowledge and Experience
- Relevant experience in a customer or supporter service environment with experience of processing financial transactions and using a CRM database.
- Educated to GCSE level or equivalent, including English and Mathematics
Skills, Abilities and Competences
- Excellent communications skills, both written and verbal
- Excellent call handling skills and the ability to respectfully, honestly and transparently adjust communication to audience recognising the importance of diversity
- Able to use a CRM database
- Able to work across a team following business controls and systems
- Good understanding of the Microsoft Office suite (word, Excel etc. at advanced level)
- Ability to multitask and be able to manage changing priorities
- Ability to work on own initiative to solve problems
- Understanding of data protection legislation
- Prepared to learn or already have an understanding of gift aid legislation, Payment Card Industry, Data Security Standards compliance and charity sector guidelines and best practice.
Why join us?
- The opportunity to work for an organisation that is making a positive difference to the lives of people worldwide, a friendly and supportive culture, working with values-driven and highly engaged colleagues are just some of the reasons we think Practical Action is a great place to work.
- Our open plan offices are located in the centre of Rugby near to the train station.
- In addition, we offer the following benefits:
- Flexible working/hours – full-time roles are contracted at 35 hours per week.
- 27 days’ holiday in addition to public holidays.
- A pension scheme that new employees can join from day one of employment – (rules apply) employer contributes 10.5% of salary and the employee contributes a minimum of 5%.
- Life assurance (3 x annual salary).
- Cycle to Work scheme.
About us
We are an international development organisation putting ingenious ideas to work so people in poverty can change their world.
We help people find solutions to some of the world’s toughest problems. Challenges made worse by catastrophic climate change and persistent gender inequality. We work with communities to develop ingenious, lasting, and locally owned solutions for agriculture, water and waste management, climate resilience, and clean energy. And we share what works with others, so answers that start small can grow big.
We’re a global change-making group. The group consists of a UK-registered charity with community projects in Africa, Asia, and Latin America, an independent development publishing company, and a technical consulting service. We combine these specialisms to multiply our impact and help shape a world that works better for everyone.
Additional information
Practical Action believes that having a diverse workforce and inclusive workplace culture based on respect will enable us to be an effective organisation. We seek to create an inclusive workplace in which people are accepted as individuals, regardless of their differences and where they feel their contribution is valued. Practical Action is an equal opportunities employer, and we encourage applications from under-represented groups.
We stay committed to cultivating an inclusive and diverse working environment and believe that people from different backgrounds or cultures give us different perspectives, and the more perspectives we have, the more successful we will be. By building a culture where everyone feels heard, respected, and valued we give everyone working with us the opportunity to achieve their full potential.
Practical Action is committed to safeguarding and protecting children and vulnerable adults and as such candidates will be subject to pre-employment checks including criminal checks and terrorist financing.
Please note that should we recruit a suitable candidate before the closing date, we will close applications earlier than the specified date.
The successful applicant must have the pre-existing right to both live and work in the UK.
Closing date for applications: Friday 26th July 2024
Interviews: It is anticipated that interviews will take place in the week commencing 5th August 2024.
HOW TO APPLY
If you want to work for a charity with significant people ambitions, then we would like to hear from you. To apply, please submit a copy of your CV and a supporting statement outlining your suitability for the role.
Please ensure a supporting statement is submitted alongside the CV
The client requests no contact from agencies or media sales.
About Us
Headway East London is a charity supporting people affected by brain injury. Working across 13 London boroughs we offer specialist support and services for survivors and their family. We offer therapies, advocacy, family support and community support work alongside our day service: a community venue where people can make the most of their abilities and interests.
We also promote awareness and understanding of brain injury by providing information to the public, and offering training to university students, professionals and businesses.
Our vision is to build a community where people with brain injury are valued, respected and able to fulfil their potential.
About the Role
The Finance & Administration Assistant is a newly created role that will provide various parts of the organisation with administrative support, as well as some receptionist duties. This dynamic role will sit within the Finance team and report to the Director of Finance, however it will directly support the areas of Administration, Finance, Fundraising, and three different Service Delivery functions.
Principal Duties and Responsibilities
Administrative tasks
- Manage external communications through post, telephone and email, ensuring information is redirected to the relevant person to be dealt with efficiently and effectively.
- Support service/department managers with necessary purchasing.
- Keep up to date record of monthly invoicing information for services and liaise between the Senior Finance Officer and the Service Managers to ensure this system is running efficiently and effectively.
Finance related tasks
- Manage Petty Cash transactions on site, ensuring accurate and up to date records are kept at all times, and perform the bank runs.
- Collect and check monthly debit card and credit card reports with all necessary Purchase Invoices and PO’s from the card holders.
- Assist the Finance Officer in processing expenditure: checking Purchase Invoices against PO’s, ensuring that all authorisations are in place, and posting expenditure on the QuickBooks database.
- Assist the Senior Finance Officer in sending out statements to overdue Debtors from QuickBooks.
Fundraising related tasks
- Process donation payments received via cheque, cash or PayPal and similar platforms onto the Beacon database.
- Assist the Fundraising Manager in keeping the Beacon database up to date with donations/grants received, gift aid eligibility and forms, and grant contracts.
- Instigate periodic thank-you letters to donors.
The client requests no contact from agencies or media sales.
About the Operations and Facilities Assistant role
We are seeking an Operations and Facilities Assistant to work closely with the Senior Operations & Facilities Manager to ensure the effective and efficient running of the organisation’s administrative systems and day to day activities.
This role supports the work of the whole organisation – acting as our receptionist, as well as supporting on a wide range of administrative tasks across HR, systems, IT, and building management.
The Operations & Facilities Assistant will often be the first point of contact for the internal Helpdesk, playing a key role in responding effectively to enquiries, as well as supporting key projects within the Operations and Facilities team.
About you
We’re looking for someone with excellent organisational and interpersonal skills and well as good project management abilities. You’ll need to be able to manage multiple competing priorities, have strong research skills, and be keen to learn and innovate. You’ll be a good problem solver and have strong judgment as well as an awareness of risk. You’ll need to have good resilience and self-care, and be prepared to work in an environment where abuse and violence are regularly talked about. You’ll need to understand the impact of trauma and how that affects our frontline staff.
At Galop, we believe that life should be safe, just and fair for all LGBT+ people, and that includes our staff in the workplace. We believe in equity and understand the importance of inclusion for staff with a wide range of lived experience. No matter your age, race, faith, orientation, gender identity, disability, or class, we want you to feel welcome here. To that end Galop has a multi-year Equity, Diversity, and Inclusion plan in place, currently focusing on equity and inclusion for trans and BAMER members of staff. We are committed to listening and learning, and to constant improvement. We believe it is our job to make sure that all our staff, particularly those from minoritised backgrounds, feel welcome, safe, and able to thrive at Galop.
For more information about this role, including the essential and desirable criteria, please download the attached job description.
Location
Galop’s offices are located in London. This role will be hybrid, 3-4 days working in the office, 1-2 days working from home.
Hours
Full time (35 hours per week)
Contract
Permanent.
Reports to
Senior Operations & Facilities Manager
Salary
£26,030.63 - £28,309.92 (including an inner London weighting of £4,129.42)
The closing date for this role is 28th July 2024 at 23:59. Interviews for this role will be held on the 7th and 8th August 2024 at the Galop offices in central London.
Please visit our website to apply.
The client requests no contact from agencies or media sales.
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
We’re looking to recruit a healthcare professional support and engagement assistant, who will work closely with the healthcare professional support and engagement team to oversee the smooth running of the team’s activities, including the oversight and management of team email inboxes, responsibility for tracking activities on our database, as well as supporting with the coordination of conference activities, online webinars and meetings.
About you
Are you an experienced administrator, able to work as part of a busy team and across different geographical sites? You will be highly organised and process driven with excellent time management skills. You will have excellent oral and written communication skills as well possessing excellent working knowledge of IT systems, including working with databases.
Friendly and approachable, you will be able to quickly build effective connections with new people and have a sensitive approach and understanding of confidentiality appropriate for working with vulnerable people.
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role and hybrid working
This role is primarily based in our London or Sheffield office. Our hybrid working model allows you to work up to 3 days per week at home.
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact Breast Cancer Now Recruitment Team.
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
Closing date Monday 15 July 2024 at 9:00am
Interview date Monday 22 July 2024 and Tuesday 23rd July 2024
Join our dedicated team and play a vital role in ensuring everyone affected by Motor Neurone Disease (MND) has access to the care and support they need. As a Policy and Campaigns Assistant, you will support the Campaigning, Policy, and Public Affairs Team in achieving their strategic goals. Your contributions will help develop our campaigning community, keep our records and communications up to date, and produce impactful, tailored communications.
You will be the primary point of contact for policy and campaigns enquiries received via email, phone, and post. This role involves monitoring and maintaining the policy and campaigns sections on our internal and external websites, as well as our social media channels. You will assist in drafting content for publications, online platforms, and promotional materials for events.
Managing and maintaining databases for contact management will be a key part of your responsibilities. You will support national and local campaigns and assist in planning and delivering campaigning events. Additionally, you will help organise communications for the All-Party Parliamentary Group on MND, involvement and advisory groups, and policy focus groups.
If you are ready to contribute to a meaningful cause and be part of a supportive, engaged team, we would love to hear from you. Apply now to help us create a better future for everyone affected by MND.
Hybrid Working Expectations: up to 2 days per week office attendance
(Flexibility to attend the office more regularly on occasion may be required to meet business needs.)
What are we looking for?
We seek an organised, proactive individual with excellent communication skills and a passion for making a difference. Your role will be crucial in ensuring our campaigns reach and resonate with our audience, driving forward our mission to support those affected by MND.
Demonstratable campaigns experience is important. You should be adept at using digital and social media to promote campaigns and communicate effectively with a range of stakeholders, from senior politicians to local volunteers.
You will need excellent written and verbal communication skills, with experience in writing for diverse audiences. Being a good team player is essential, as is the ability to plan and coordinate events. Strong computer skills, including database management, are required.
Flexibility is key, as occasional evening and weekend work may be necessary. You must also be able to travel to external meetings and events.
An understanding of health, social care, and welfare structures in England, Wales, and Northern Ireland is desirable, as is knowledge of neurodegenerative diseases like MND. Experience with digital campaigning software and parliamentary processes would be an advantage.
For full role responsibilities please view the job description located within the Candidate Pack.
Our Benefits
- 28 days holiday, rising to 33 days after 5 years' service, plus Bank Holidays
- Access to UK Healthcare which includes reimbursement for dental appointments, eyecare, Health & Wellbeing screening and therapies
- Access to a 24/7 phone and video GP Service
- Life assurance
- Confidential counselling helplines
- Salary sacrifice schemes to include: Cycle to work & Buy and sell annual leave
- BenefitHub which offers lifestyle discounts and offers on everyday shopping
- Enhanced pension scheme
- Opportunities for training and personal development
- Hybrid working
How to apply
Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.
- Campaigns experience within a voluntary organisation.
- Experience of working with digital and social media.
- Excellent written and verbal communication skills, including experience of writing for a range of audiences.
Where experience is asked for, please give one example showing what you did and what it achieved. Where we require evidence of ability, please explain either how you would approach that particular competence or give an example to support your suitability.
About Us
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
We are committed to equality and value diversity. We are working hard to remove perceived and actual barriers to participation for people with and affected by MND, current and future staff, volunteers, and stakeholders.
We guarantee interviews for disabled applicants that meet the requirements of the role as part of our commitment to the Disability Confident Scheme. Reasonable adjustments can be made as required.
Important Information
Adverts may be closed before the deadline once sufficient applications are received. To avoid disappointment, please apply early.
We request that recruitment agencies do not contact us in relation to this role.
The client requests no contact from agencies or media sales.
About us
Crisis is the national charity for people experiencing homelessness. We know that homelessness is not inevitable. We know that together we can end it.
We are now recruiting the team that will deliver Crisis at Christmas 2024. This unique project mobilises a huge volunteering effort to provide warmth, companionship and vital services in temporary centres across London to people facing homelessness.
Contract: Fixed Term Contact - starting either 10 or 17 September 2024 till January/ February 2025 (as required)
Hours: 35 hours per week (some rota’d working to cover weekends and bank holidays over Christmas period)
Location: Canning Town Warehouse, Unit 4 SEGRO Park, London E16 4ES - two days per week onsite
About the role
We are looking for three new Project Assistants to support the delivery of a range of services our guests need to have a safe and happy Christmas. From healthcare and catering to advice and wellbeing services such as arts and crafts and salon, our services can make a real difference. You will support with the recruitment and management of Crisis at Christmas volunteers and external partners to help deliver services, ensuring teams have all the information and equipment they need. This is a varied role including processing volunteer applications, creating comms materials, managing, and communicating schedules, organising training, organising and setting up kit, ensuring our teams of specialists have the equipment and materials they need and helping out in our centres.
This is great role to kickstart your career in the housing, homelessness, or volunteer events sector.
About you
To be successful in this role you will have…
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Experience of providing administrative support in a busy events or project based environment
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Experience of customer service and ability to deal with high volumes of enquiries via phone and email in a professional and friendly manner
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Excellent spoken and written skills to communicate effectively and confidently with a wide range of audiences
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Strong organisational skills with an ability to manage multiple priorities and work to tight deadlines
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Experience of providing administrative support including general office duties and maintaining accurate records
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Strong IT skills and ability to utilise databases in order to process data effectively
You may have experience running events or working on busy projects or have experience in a busy customer service or administration environment. You should have an interest in the charity or homelessness sector and a commitment to Crisis’ purpose and values.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds.
Working at Crisis
As a member of the team, you will have access to a wide range of employee benefits including:
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Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
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Pension scheme with an employer contribution of 8.5%
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28 days’ annual leave
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Enhanced maternity, paternity, shared parental, and adoption pay
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Flexible working around the core hours 10am-4pm
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And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How to apply
If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.
Closing date: 21 July 2024 (at 23:59)
Interviews will be held on 30, 31 July and 1 August 2024
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Join Our Vibrant Team at Manchester Metropolitan University.
Are you a dynamic and ambitious individual looking to kick-start your career? Look no further. Manchester Metropolitan University, one of the largest universities in the UK, is seeking a Development Operations Assistant (Database Assistant) to join our forward-thinking Development and Alumni Relations (DAR) team.
About Us
At Manchester Met, we're not just an institution; we're a community. Nestled in the heart of a bustling city, our roots trace back to the early 19th century when we were established to empower local people through education. Today, we continue to play a vital role in our global city, enriching the lives of our students, colleagues, and the wider community.
Why Join Us?
- Exciting Office Environment: Our modern office space is just a stone's throw away from Oxford Road Station. With a convenient location, you'll have easy access to public transport and all the city has to offer.
- Flexible Work Schedule: We believe in work-life balance. You'll usually spend two days a week in the office, allowing you to enjoy the best of both worlds.
- Impactful Work: As a Development Operations Assistant, you'll contribute directly to our strategic goals. From gift processing to database management, your role will shape the future of our alumni relations and fundraising efforts.
- Professional Growth: Join a team that values your growth. We'll support your development and provide opportunities to learn and thrive.
Your Role
As a Development Operations Assistant, you'll:
- Assist in delivering our strategic priorities by providing administrative and database support.
- Manage sensitive personal and financial data within our CRM database (Raiser's Edge NXT).
- Contribute to alumni volunteering initiatives and enhance student success through fundraising efforts.
Qualifications
- Strong organizational skills and attention to detail.
- Familiarity with database work (experience with Raiser's Edge NXT is a plus).
- Excellent communication skills.
Ready to be part of something bigger? Apply now and help shape the future of Manchester Met.
Manchester Metropolitan University is committed to supporting the rights, responsibilities, dignity, health and wellbeing of staff and students through our commitment to equality, diversity and inclusion.
We promote applications from all sections of the community, irrespective of background, belief or identity, recognising the benefits that a diverse organisation can bring and particularly encourage applications from groups which are underrepresented in the University workforce.
Hybrid working is offered for this role. The nature of the role requires presence on campus at certain times of year, but at other times you will be able to complete some work remotely. We recognise the benefits and importance of an environment that supports flexible working and are open to conversations throughout the application process.
Manchester Met University is committed to creating an intentionally inclusive culture of belonging that promotes equity and celebrates diversity. We understand the importance of having a diverse workforce and the benefits it can bring to ensuring diversity of thought and innovation in everything we do. We, therefore, encourage applications from people from ethnic minority groups, disabled people and people who identify as LGBTQIA+.
Administrative Assistant
We are hiring for an Administrative Assistant for the International Personnel Section at the organisations international headquarters in London.
The charity is an international movement, an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by love for God. Its mission is to preach the gospel of Jesus Christ and meet human needs in his name without discrimination.
Position: VAC0093 Administrative Assistant and International Personnel Section
Hours: Full-time, 35 hours per week (flexible working after probation available)
Location: London
Salary: £27,588.76 pa plus travel to work allowance up to £3,700 pa
Contract: Permanent
Benefits: Contributory Pension Scheme; Generous Travel to work Allowance 25 days annual leave plus 8 Bank Holidays per annum, Café discount.
Closing Date: 12th July 2024
Interviews: Week of 22nd July 2024
About the Role
In brief, this role involves technical and administrative support for the Assistant Chief Secretary, International Personnel section, managing databases and searches, providing support for a Learning Management System, as well as reviewing processes and undertaking a variety of administrative tasks.
About You
The successful candidate will have:
- Significant experience of working with complex databases including data input, analysis and reporting, as well as trouble shooting technical issues.
- Excellent IT and technical skills including an intermediate working knowledge of Microsoft Office packages including Word, Excel, PowerPoint and Outlook.
- Excellent attention to detail and the ability to proactively deal with matters arising
- Understanding of and adherence to confidentiality protocols
- Empathy with the aims and Ethos of charity
- Excellent written and verbal communication skills with all levels of stakeholders
You must be in sympathy with the aims and objectives of the organisation.
If you are a humanitarian at heart, motivated to work for and with the leader of a global Christian church and charity, we are keen to hear from you.
If you feel you have the necessary experience and would like to join the team, apply today! You will be redirected to the charity’s website where you will need to complete their online application process, please note CVs will not be accepted.
Other roles you may have experience with could include Admin, Administration, Administrator, Data, Database, Data Administrator, Database Administrator, Administration Support, Data Support Officer, Database Support Officer, Database Coordinator. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We have a new opportunity for a Finance Assistant to join our team based in Kings Cross.
You will join us on a full time, permanent basis, working 37.5 hours and in return, you will receive a competitive salary of £26,086.71 increasing incrementally to £28,247.60 per annum plus benefits.
About the role:
This is a fantastic opportunity for a keen and driven Finance Assistant who is looking to expand their career and knowledge - the role will provide a broad spectrum of exposure and experience across organisations accounts.
The post holder will be responsible for carrying out a range of finance related processes, data entry and administrative tasks to assist the Accountant and Finance Team. The aim of the role is to complete high quality accurate transactions at the point of data entry, including processing of invoices, payments, receipts of rent income and recording activities, data entry, filing, as well as providing information, answering queries, filing and other relevant tasks. This will help ensure timely and accurate financial information to share across SHP enabling the best data to aid operational and strategic decision making. High quality transactional data is also the starting point for a positive financial audit.
About you:
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Intermediate to Advanced Excel skills
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Good communication skills
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Attention to detail
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Good numeracy skills and an understanding of double entry book keeping
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Good team player with ability to work on own initiative
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Demonstrable ability to use a computerised accounting system with specific ability to manage a large purchase and sales ledger
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Good organisational, record keeping and time management skills
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life. We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across London boroughs.
Don’t miss out on this great opportunity to join the Single Homeless Project team. Please click ‘apply’ now to become our Finance Assistant. We look forward to receiving your application.
Important information:
Closing date: 14th July 2024 - However please don't delay your application by CV as we may close earlier if a suitable person is found.
Interviews: Interviews to be held on an ongoing basis
To be considered remove your name and other personal details from your C.V. before uploading.
We reserve the right to close this vacancy early if we receive sufficient and suitable applications for the role. Therefore, if you are interested, please submit your application as early as possible.
This post will require a DBS check to be processed for the successful applicant.
Our attractive benefits package includes:
- A salary increase after successfully completing six month's probationary period
- A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services
- 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays),
- A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary
- Staff Health Cash Plan and discounts scheme
- Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work
At Single Homeless Project, we welcome and encourage applications from people of all backgrounds and are committed to having a workforce that is made up of diverse individuals, skills, experiences and abilities. Due to current under –representation at management level, we particularly encourage applications from individuals within our Black and Asian communities.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Events Assistant
Full time - Permanent
London - Lincoln’s Inn Fields WC2A (Hybrid working or full time in office)
c.£25-27k per annum (depending on experience) + generous pension contribution
(Please note: For hybrid working - the postholder is required to work from the London office for a minimum of 2-3 days per week).
The role:
We are looking for an organised and enthusiastic team player to deliver high quality support to the Events Manager in the planning and delivery of a range of onsite and online meetings, events and courses. This will necessitate maintaining effective administration systems and working with databases, websites and social media.
Reporting to the Events Manager, the Events Assistant will provide administrative and event delivery support for events in the planning of physical and/or virtual meetings, events and courses. This will include general support tasks pre-event, onsite and post-event including sourcing and liaising with venues, producing event marketing and communications and coordinating event material. The postholder will join our Events Manager and Events Assistant – bringing the Events Team to three people.
This role requires exceptional organisational skills, a meticulous eye for accuracy, high levels of customer service and the ability to deliver multiple projects in a timely manner. Also essential is a flexible, ‘hands-on’ approach and a willingness to help out in all areas of the Association potentially including attending and assisting at events which will require overnight stays at locations throughout the UK.
See the link to the full job description.
The benefits:
- Salary of c £25-27k per annum (depending on experience)
- The opportunity to join and work with a small, friendly and dedicated team
- A very generous pension contribution
- A minimum of 25 days’ holiday plus Bank Holidays (and normally days off between Christmas and New Year!)
About BAUS:
BAUS is a professional membership association dedicated to ensuring the highest standards in the practice of urology. We support healthcare professionals who treat urological patients to deliver excellent care by developing guidance for clinical practice, providing education and fostering research. We have a membership of circa 2000 members from medical students to consultants & associated urological specialists practicing in the UK, and also have an international membership.
To apply:
If you want to join our small, friendly and dedicated team and can meet the requirements detailed above then email your CV and a short covering email that sets out the skills you can bring to the role and your current salary and benefits package to our consultant: Michelle Prescott of Persona People Management Ltd.
For more information on BAUS and what our charity does to promote the highest standards of practice in urology please go to our website.
Closing date: 5.00pm on Friday 5 July 2024
First Interviews will be via Zoom.
No agencies please.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
An exciting opportunity to join Spitalfields Crypt Trust (SCT), a vibrant East London charity dedicated to supporting individuals affected by homelessness and addiction. This role is crucial in ensuring excellent relationships with fundraisers and donors while supporting the administrative functions of the fundraising team.
Role Overview:
- Responding to Supporter Enquiries: Handle emails, calls, and postal enquiries, providing high standards of customer service.
- Fundraising Stewardship: Thank supporters and acknowledge key events.
- Platform Management: Manage Just Giving, Go Cardless, and other online payment platforms, ensuring accurate record-keeping and reporting.
- Financial Records: Maintain up-to-date financial records and donor databases.
- Event Support: Assist with the planning and execution of fundraising events.
- Communications Support: Aid in producing marketing materials and distributing them to SCT shops.
Salary: £24,324 pa FTE
Benefits: 25 days annual leave (rising to 30 with length of service) plus bank holidays (pro rata on basis of 35 pw full time equivalent), 5% employer contribution pension, BUPA Employee Assistance Programme, BUPA Health Insurance cash plan, season ticket loan, cycle to work scheme.
Hours: 21 hours per week
The client requests no contact from agencies or media sales.
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Rehab Assistant
35 hours per week
£12.50 per hour
3% contributory pension
25 days holiday pro rata per annum in addition to public holidays.
The post-holder will be based at Headway Surrey’s centre, at Headway House, 21 North Road, Guildford, GU2 9PU. Occasional remote working may be offered either permanently or ad hoc with Services Coordinator’s prior agreement.
3 months probation
On the job training will be provided at all times to help develop your skills and knowledge.
After successful completion of probation, the post holder will be required to undertake a self-study Brain Tree Training Course, called Cognitive Rehabilitation for Professionals which will be paid for by Headway Surrey. Assignments, exercises, and self-tests are included throughout the coursework—some of which are mailed or emailed to a course tutor for feedback. Headway Surrey will provide 2 hours a week paid study time. The course should be completed within 6-12 weeks.
Training on Headway Surrey’s CRM database, Charitylog will be given.
A clean driving licence must be held. Car mileage allowance for travel to meetings in connection with work
JOB PURPOSE:
The main purpose of the role is to:
- Carry out tasks allocated by the Services Manager;
- assist the Rehab Coordinators with a range of administration tasks and session support.
- support clients during workshops and with other admin tasks.
A Rehab Assistant will play a key role in achieving Headway Surrey’s objectives by supporting the Rehab Team to achieve our vision and mission:
Vision - To be known as the go to place for acquired brain injury in Surrey. Supporting people in Surrey from all circumstances with traumatic and acquired brain injury, their carers, and families, are supported to improve their quality of life by optimising recovery and maximising independence.
Mission – Headway Surrey supports people with head injuries, their families, and carers, and promotes understanding of the implications of head injury throughout Surrey.
ROLE OVERVIEW
The key areas of responsibility include:
To support Centre Day Workshops which run on Tuesdays and Thursdays 10am-2.30pm. Under the direction of a Rehab Coordinator and with the assistance of volunteers:
- Prepare worksheets for clients.
- Support clients to complete worksheets.
- Help to present sessions.
- Stimulate conversation and managing correct behaviour in a classroom environment.
- Oversee other sessions throughout the day, which may include art, boardgames, discussions, brain injury education workshops etc.
To attend team meetings as required, either in-person or zoom.
To provide administration support to enable new enquiries (clients and carers) to access Headway Surrey’s rehab services. Undertaking assessments after training has been completed.
To record accurately all details on CRM (CharityLog), eg. documents, medical evidence, client contract forms, GDPR consents, details of phone calls, emails etc.
To support clients to complete Brain Injury ID Card application forms, issued by Headway UK.
To support clients by liaising with adult social care or Citizen’s Advice Bureau (CAB) and signposting where appropriate.
As part of the team, you are required to clean and tidy the centre, as necessary.
INITIALLY
To undertake an induction program given by the Services Manager and other members of staff. Observation of sessions, training on CRM, telephone system and other processes/systems.
OTHER TASKS
As a small organisation we plan carefully, but sometimes, medical and unplanned absences may present themselves. We may need you to cover / help the team. Training will be given, so that you are prepared for these eventualities.
To provide occasional support in the wider administration duties of the organisation as directed by the Service's Manager.
Headway Surrey is an equal opportunity employer. Employment is based solely on a person's merit, skills, experience and qualifications directly related to professional competence.Applications from individuals are encouraged regardless of disability, age, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
How to apply
For an informal telephone discussion ring
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To apply, please send your CV and a short email, highlighting anything that will support your application to show why you are a great fit for our job.
No closing date: Position needs to be filled as soon as possible. 2 interviews (1 on zoom and 1 at the Guildford centre), references, DBS check.
Headway Surrey supports people with head injuries, their families, and carers, and promotes understanding of the implications of head injury
Job Title: Project Assistant
Position Type: Paid
Reports to: Senior Partnerships & Programmes Officer
Based at: School Food Matters, The Bridge, 7b Parkshot, London TW9 2RD
Working Hours: 5 days a week, 9am-5pm (flexible)
Salary:£28,770
Pension:School Food Matters matches pension contributions at 5% of pensionable earnings
Holiday:31 days including bank holidays that fall on working days.Holidays must be taken during the school holidays
Contract: Permanent
Background to School Food Matters
School Food Matters (SFM) exists to teach children about food and to improve children’s access to healthy, sustainable food during their time at school. We provide fully funded food education programmes to schools. Our experience delivering these programmes informs and strengthens our campaigns, bringing the voices of children, parents and teachers to government policy.
Job purpose
· To support the team with the organisation and delivery of all food education programmes
Key tasks include:
· Providing project support to the Senior Partnerships and Programmes Officer and Development Manager in both the office and on-site to deliver SFM’s food education programmes, including gathering quotes and photos on projects
· Creating new and maintaining existing relationships with schools
· Delivering some assemblies and workshops to schools
· Supporting existing relationships with programme partners and funders
· Assisting with grant-giving processes
· Supporting the food education team with the preparation of grant monitoring reports
· Keeping up to date with safeguarding requirements and reporting procedures
- Maintaining the ethos of the charity and positively promoting our work at all times
· The Project Assistant will also undertake any other tasks relevant to the affairs of SFM that may arise from time to time. Therefore, being flexible and approaching the job with an open and positive mindset is essential!
Person specification
Essential
· Strong administrative, organisational, and motivational skills with great attention to detail
· Ability to work to tight deadlines and prioritise workload
· Experience of building relationships with partner organisations and individuals
· Comfortable engaging with a variety of audiences (students, school staff and programme partners) including writing and responding to emails, conducting telephone, virtual and face-to-face meetings, running workshops and delivering assemblies
· The ability to be flexible and support with session delivery outside the office as required, sometimes with short notice
· Clear and engaging communication skills, particularly oral
· Excellent IT skills including excel, word and email
· Ability to work in a team, and seek help when needed
· Self-motivated and optimistic with a can-do attitude
Desirable
· Experience of working for a charity or not-for-profit organisation
· Experience of working in education
· An interest in food education and children’s health
· Experience of working with Airtable or another database
· Experience of writing reports
The client requests no contact from agencies or media sales.
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Finance team
The role will provide support to the Financial Controller in effective stewardship and oversight of all finance functions, with responsibility for ensuring accurate budget holder reporting, project reporting and aid in the production of management accounts.
Working with the Financial Controller and Finance Assistant, this role is essential to the reporting of financial information across the Charity. The Assistant Management Accountant will also support in the delivery of new projects and systems advancements.
About the role
The Assistant Management Accountant is a critical role within the organisation and is being recruited at an exciting time as Kidney Care UK seeks to realise its growth ambitions within its strategy.
The role will provide support to the Financial Controller in effective stewardship and oversight of all finance functions, with responsibility for ensuring accurate budget holder reporting, project reporting and aid in the production of management accounts. This role is essential to the reporting of financial information across the Charity. The Assistant Management Accountant will also support in the delivery of new projects and systems advancements.
In addition the Assistant Management Accountant will help to prepare the Charity’s quarterly VAT returns, ensuring that all transactions have the correct VAT coding. The role will be pivotal in the monthly close down process and ongoing accuracy of the transactions held on the accounting system.
The successful candidate will have excellent communication skills and will be highly organised. The ideal candidate will be able to organise conflicting priorities around the monthly management accounts cycle. They will be flexible and adaptable in their approach to support transformational change in our processes and systems.
Core tasks and responsibilities
- Monthly accounting, budgeting, reporting and analysis:
- Produce monthly budget vs actual variance reports for budget holders.
- Prepare monthly expenditure reports for the patient grants team, reconciling the finance system to the database.
- Prepare and post the weekly income imports from information provided by Fundraising.
- Undertake regular monthly income reconciliations with the Fundraising Team, agreeing the finance system to the database.
- Aid in the month-end closing procedures and prepare the monthly reconciliations required: bank reconciliation, corporate card reconciliations, project reconciliations.
- Ensure that proper procedures are in place and followed for company credit cards, ensure that credit card expenditure is entered and reconciled through the control account and balanced each month.
- Ensure that all transactions are correctly accounted for in respect of VAT.
- Aid in training non-finance staff on ExpenseIn (our expenses management system). Support the Financial Controller in resolving ExpenseIn queries.
- Raise invoices and maintain the sales ledger.
- Covering for the Accounts Assistant on the purchase ledger when required.
- Aid in the monthly payroll process, incorporating a review of the payroll workings and allocation journal prepared by the outsourced payroll function. Ensure that the correct pension deductions are being made and accounted for correctly on the finance system.
Person specification
- Experience of charity accounting and FRS102 SORP requirements
- Knowledge and experience of management accounts
- A good knowledge of VAT
- Robust understanding of financial controls
- Experience of using a range accounting packages
- High degree of proficiency in Microsoft 365
- Excellent written and verbal communication skills. Ability to communicate financial matters to non-financial stakeholders
- Self-motivated individual capable of working on their own and as part of a team
- Ability to manage and prioritise a substantial workload handling issues effectively and efficiently
- Ability to analyse complex problems and interpret information effectively and exercise sound judgement and develop practical and workable solutions as a consequence.
- A strong sense of personal and team accountability coupled to a clear understanding of the boundaries around delegated authority.
- Ability to manage to deadlines and within resources.
- Drive for continuous improvement to produce more effective service delivery and partnerships.
- Able to prioritise; organised self-motivated and flexible.
For an informal discussion, please message Charlotte Donnelly Finance Director via:
charlotte.donnelly(a)kidneycareuk org
We look forward to receiving your application.
The client requests no contact from agencies or media sales.
Growing Hope is a charity that champions accessibility and provides free therapy for children and young people with additional needs in partnership with local churches across the UK. We aim to grow hope for children, hope for families and hope in Jesus.
Growing Hope was founded in December 2017 and has a vision to see 20 clinics set up across the UK by 2030. We have five clinics, King’s Cross, Brockley, High Wycombe, Gateshead and Redbridge. Each clinic is a local CIO which runs in partnership with Growing Hope and the local church. We have worked with over 1000 children, young people, parents, carers and siblings since we launched. As a national charity Growing Hope has trained over 1500 professionals & parents. We are continuing to expand, with the set-up of further local clinics on the horizon
We are seeking an experienced Executive Assistant to our senior leadership team of four individuals – our CEO, Executive Director of Services, Director of Operations, and Director of Growth. We are looking for a strategic and innovative individual with strong planning and organisational skills who is committed to the Growing Hope vision and values. As the charity grows we require support for project management and development of processes across the organisation. We’re looking for an individual who looks at the bigger picture, can help us with horizon scanning and can bring new ideas and processes to our ways of working.
Job Purpose
As Growing Hope reaches towards its vision to have twenty clinics by 2030, the Senior Team require additional support in order that they can fulfil the strategic direction of their roles. The Executive Assistant will be flexible and adaptable and able to help the team with streamlining processes as the charity grows. This role will provide essential daily support to the senior team including diary management, project management and process support across the organisation.
Main Duties and Responsibilities
Duties and responsibilities will be discussed and developed as the charity continues to grow. The role will involve:
- Providing administrative support for the Senior Leadership Team, making effective use of their time by planning and managing their schedules through diary management, forward planning and managing deadlines.
- Strategically developing processes to enable the senior leadership team to manage their work effectively.
- Taking initiative within the team in order to support the function of the charity.
- Having a flexible approach and working with individuals at all levels.
- Excellent time management skills and ability to prioritise work and projects.
- Supporting standing meetings and committees: scheduling meetings in liaison with participants, compiling papers, taking and distributing minutes.
- Support managing inboxes as requested.
- Managing complex diaries and scheduling meetings across the team.
- Maintaining the charities strategic risk register.
- Support with policy and procedures. Helping to ensure policies and procedures are up to date and reflect current legislation.
- Maintain data protection and confidentiality in line with Growing Hope’s information governance policy.
- Ensure adherence to Safeguarding and wider Growing Hope policies.
- Upholding Growing Hope’s Christian values and leading and participating in prayer and worship within meetings.
Project Management:
- Managing specific projects as agreed with the team for example, Fundraising Event planning, Christian Therapists Forum etc.
- Liaising with external organisations to support various functions within the charity, including IT, HR, insurance, and governance.
- Support of the Director of Operations with general office admin and volunteer onboarding and supervision
Person Specification
The ideal candidate will have be highly organised and innovative in their approach.
ESSENTIAL
- Occupational Requirement - This role has an Occupational Requirement to be a Christian, as permitted under Schedule 9, Part 1, of the Equality Act 2010.
- Experience of working in business or administration support and developing systems for executive teams.
- Commitment to Growing Hope’s vision
- IT skills – experience of MS Office and Google Drive or similar.
- Excellent telephone manner and written English
- Excellent interpersonal skills
- Excellent attention to detail
- Ability to work both independently and as part of a team, as the task requires
- Excellent organisational skills
- Ability to carry out administrative duties effectively
- An innovative and creative approach
- Desire to learn and develop skills
- Experience in managing spreadsheets and databases
- Experience in using outlook and mail features including mailmerge.
DESIRABLE
- Experience in using Salesforce
- Experience, interest in or commitment to a career in additional needs and inclusion
- Interest in or experience of working in the charity/NGO sector
Championing accessibility and providing free therapy for children and young people with additional needs, in partnership with local churches
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The client requests no contact from agencies or media sales.