Database Administrator Jobs

We are COSRT - a unique professional body for specialist psychotherapists in the UK and beyond.  We provide and accredit training, set professional standards, and support professionals and the public.  All so that people can access the best possible therapy no matter where or who they are.

Now, after an internal promotion, we are looking to recruit an Organisational Support Officer.  This is a vital, interesting and challenging role.  It will mean you're involved in everything we do.  You'll work alongside and give practical support to all colleagues, using your skills to help us deliver products and services smoothly.

This isn't a stereotypical administration post - it is true support across our functions.There will be four main areas where you will be most involved:

• Training....including setting up agreements with trainers, providing pre and post event support for online sessions, creating products on our online training platform.
• Operations...including processing membership applications, dealing with queries from the public and professionals, supporting internal financial and other processes.
• Standards and governance...clerking complaints, setting up and supporting committee meetings.
• Communications...including social media posting, updating website content, creating newsletters.

There is no doubt that this is an exciting role.  No week will be the same and you will be supported in getting involved in as many things as possible to help your professional development.

To succeed you'll need to be flexible, proactive and have a diverse skillset.  You'll have an eye for detail.  You'll be good with numbers and able to do key administrative tasks.  You'll be comfortable working with technology and learning how to do new things quickly.  You'll be able to work independently as well as in close collaboration with others.  You'll be an excellent communicator, comfortable speaking with a range of people and producing high quality written outputs.

Job Title - Supporter Care Officer

Hours - 35 hours per week

Salary - £30,000 to £32,000 per annum, dependent on experience

Location - London

About Coram

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive. We work in a dynamic environment, always innovating and changing whilst ensuring that our standards of data management are at the highest level and the best it can possibly be.

The role:

Coram’s Fundraising Team raises funds for the charity, the Individual Giving team is responsible for supporter care, customer service, donor administration and managing our supporter database. Coram has been growing its investment in Individual Giving for a number of years, has a loyal and very generous supporter base and has an ambition to see this grow and develop further by embracing new ideas. The team has an exciting future, and this role will play a key part in its success.

We are looking for a highly motivated individual to join the Individual Giving team and support the development and growth of the programme. The role will involve processing supporter donations and reporting information for Finance to reconcile gifts to Coram. It will also involve ensuring supporters are thanked, helping to improve supporter stewardship, and enhancing their experience to strengthen their continued support of our work. This role in the Individual Giving team offers a real opportunity for the right candidate to help shape it into an integral part of Fundraising.

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing Date: 2nd February 2025

Interview Date: W/c 3rd February 2025

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

Our service support team is responsible for all our service administration across the UK.

As part of the team, you will demonstrate excellent customer care skills via telephone, email and occasionally face to face, guaranteeing service enquiries are handled sensitively and efficiently. You will play a pivotal role in ensuring the smooth running of services through the administrative support required for delivery and have line management responsibilities for two team members.

About you

You are enthusiastic, proactive and committed to providing excellent customer service. An experienced administrator, you will be organised and methodical as well possessing excellent working knowledge of IT systems, including working with databases.

Friendly and approachable, you will be able to quickly build effective connections with new people and have a sensitive approach and understanding of confidentiality appropriate for working with vulnerable people.

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working

This role is primarily based in our Sheffield office. Our hybrid working model allows you to work up to 3 days per week at home.

When applying

We hope you choose to apply for this role. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact Breast Cancer Now recruitment. 

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date: Monday 27 January 2025, 9:00am

We reserve the right to close this advert early subject to volume of applicants.Therefore, if you are interested, please submit your application as early as possible.

Interview date: Thursday 30 January 2025 at our Sheffield office

Job Title: Administration Manager/PA to the CEO

Location: Home based

Responsible to: CEO

ABOUT US

The Teaching Awards Trust is a charity committed to raising the profile of the outstanding, life-changing work that takes place in education across the UK. We champion, celebrate and raise the morale of all those who work in education.  Our mission is currently carried out through two powerful campaigns; The Pearson National Teaching Awards and Thank a Teacher.

ABOUT THE JOB

This is an exciting new support role created to provide support to the team, and the CEO. The primary responsibility of this role is to provide high-quality administrative support to the Teaching Awards Trust, ensuring the efficient operation of the charity’s virtual office and daily activities. This includes offering confidential personal assistant (PA) services to the CEO and Board of Trustees, as well as providing cross-functional support to the wider team in areas such as fundraising, human resources, awards management, marketing, and event coordination. As this is a new role, you will have the opportunity to help shape and grow the role to make it your own.

ABOUT YOU

A track record of at least 4/5 years’ experience providing PA/Administrative support, ideally at a senior or executive level, with experience within the education/charity sector advantageous.

You will have excellent organisation skills with a strong attention to detail as well as exceptional interpersonal and communication skills.

The ability to build strong, collaborative relationships both internally and externally is essential for you to be able to hit the ground running in this new role.

As with other jobs of this level, a high level of discretion and confidentiality is needed when dealing with sensitive information

Overall, you will be looking for the opportunity to make a real difference in your role and to help support of aims of the trust.

ABOUT OUR BENEFITS

A salary of £30-35,000 per annum. You will be home based with some need to travel for team meetings and other events.  Annual leave is 25 days excluding bank holidays, Employer pension contributions of 6%, Learning and Development packages are also available.

ABOUT OUR APPLICATION PROCESS

The closing date for applications is midnight on 31st January 2025 but applications will be reviewed and longlisted as soon as they are received.

To apply, please follow the website link provided, along with a CV and a covering letter including why you are applying for this role and also describing your key achievements in your most recent administrative role.

Successful candidates will be contacted by phone or email by 3rd February 2025 for an initial short phone call conversation followed by remote first interviews during w/c 3rd February 2025.

Second round interviews will take place w/c 10th February 2025.

The Teaching Awards Trust is an equal opportunities employer, and we welcome applications from all suitably qualified persons. If you require any assistance or adjustments during the application process, please do not hesitate to reach out.

Job Title: Programme and Support Coordinator 

Contract: Permanent, full-time 

Reporting to: Programme Manager 

Location of Work: Westminster Kingsway College, 76 Vincent Square, SW1P 2PD & Hybrid Working 

Hours: 40 hours per week, including very occasional weekends and evening work 

Flexible Working: Due to the nature of the role, you will need to be onsite during training sessions. While there is a core requirement for being present during essential programme times, there is room for flexible working arrangements outside of these hours and outside of scheduled programme times. 

Benefits 

Salary and Leave 

• Annual salary of 30,000. 

• Annual Leave: 33 days of annual leave, inclusive of all public and bank holidays. 

• Pension Scheme with Nest 

Professional Development 

• 1:1 Coaching 

• Supervision 

• Group Reflective Practice 

• Ongoing Training 

Well-being and Support 

• Employee Assistance Programme (EAP): Through Hospitality Action, the EAP provides confidential support and resources to employees, such as counseling, legal advice, and financial planning. 

• Wellbeing activities such as staff socials, yoga, mindfulness, and meditation. 

About Us 

Hotel School is an award-winning charity that empowers people who have experienced homelessness and other disadvantages to thrive in the hospitality industry. This dynamic 10-week programme combines theory, hands-on experience, and industry visits to provide the skills and confidence to land a job and excel in it.

Hotel School provides a welcoming, inclusive, and supportive training environment where students are given the opportunity to build their confidence to learn and grow. Our holistic approach is how we succeed in finding and sustaining long-term employment and progression, even for those who have been unemployed for over 20 years. We support our graduates as they take their first steps into work through mentoring, employer education, and progression management and support our graduates for up to one year after graduation, and sometimes longer if needed.

Hotel School operates as a Psychologically Informed Environment (PIE), meaning our training programme is tailored to address the emotional and psychological needs of the individuals we work with. Within this framework, Hotel School adopts a Trauma-Informed approach when engaging with students and graduates, acknowledging that many may have encountered complex trauma. 

About the Role of Programme Coordinator 

You will have the unique opportunity to make a significant impact on individuals' lives while immersing yourself in the vibrant world of hospitality. You will join a small but dynamic and passionate team committed to supporting individuals from disadvantaged backgrounds to complete our training and then guide them into sustainable employment within the hospitality industry. Your role will involve promoting and recruiting onto the programme, working closely with students, and providing individualised support to help them overcome barriers, stay motivated, and achieve their training and career goals. 

About You 

The successful candidate will be able to demonstrate the following: 

Skills: 

• Compassionate & Determined: Supporting people with multiple challenges is not always easy and requires patience, compassion, and resilience. 

• Composed Under Pressure: Maintain a calm and focused presence in higher-pressure situations. 

• Strong Communication Skills: Ability to effectively engage with diverse individuals, demonstrating active listening, empathy, and clear, respectful dialogue. 

• Organisational Skills: Proven track record of managing multiple tasks efficiently, prioritising responsibilities, and maintaining systems. 

• Adaptability & Flexibility: Skilled in tailoring approaches to meet the unique needs of different individuals, ensuring personalised and effective support. 

• Problem-Solving: Ability to focus on finding solutions, have a can-do approach and the ability to take initiative. 

• Teamwork: Strong ability to work collaboratively across multiple agencies & partners to achieve optimal outcomes for students & graduates. 

• Administrative Skills: Confident using MS Office packages, such as PowerPoint, Excel, and email, and our database INFORM. 

Experience: 

• Experience working with people experiencing homelessness and/or other disadvantages or in employment services - essential 

• Understanding of the housing & welfare benefits system 

• Experience working in the hospitality industry – desirable but not essential 

• Background in using person-centred and/or trauma-informed methods, ensuring compassionate and informed support. 

Key Responsibilities: 

Programme Promotion: 

• Promote the training programme to referral organisations to attract potential applicants. 

• Deliver inspiring presentations to partners and referral organisations. 

• Build and maintain relationships with referral partners to enhance programme visibility. 

• Manage a dedicated inbox for referrals. 

Information and Taster Sessions: 

• Coordinate and deliver information and taster sessions both internally and externally to inform and engage potential participants. 

Recruitment: 

• Recruit a target number of applicants for the programme. 

• Conduct interviews, complete assessment paperwork, evaluate applicants’ learning needs and support requirements and complete enrolment paperwork. 

• Signpost applicants not suitable to the programme to other suitable organisations 

Student Assessment and Support: 

• Assess, support, and mentor students throughout the training programme. 

• Monitor student progress and work collaboratively to offer additional support in areas such as housing, finances, mental health, and physical health as needed. 

• Provide emotional support to students who may be finding the programme challenging. 

• Provide assistance to students with general queries and address any challenges they may encounter. 

• Regularly update referral partners and support agencies on students' progress and identify any ongoing areas where additional support may be needed. 

Reviews and Records Management: 

• Conduct regular reviews with students to track their progress. 

• Maintain and update all required records, including learner records, course content folders, and database entries in accordance with programme requirements. 

Programme Delivery: 

• Work collaboratively with the Training Manager to support the overall delivery of the training programme, which can include classroom setup and cleanup. 

• Work collaboratively with the Employment & Progression team to ensure students are prepared for work experience. 

• Manage students' travel expenses during the programme. 

• Act as a secondary resource in the classroom, assisting with sessions where relevant to support student learning. 

• Communicate with students regarding absences or lateness and liaise with trainers as necessary. 

Training Activities: 

• Participate in and support training activities such as external visits and practical sessions. 

• Deliver employability-related workshops. 

• Purchase training equipment, and ingredients as needed to support programme activities. 

Transition to Employment: 

• Work with the Employment & Progression team to facilitate a smooth transition for students from the training programme into the Employment & Progression phase. 

• Work collaboratively with the Employment & Progression team or other referral partners to identify and/or secure appropriate housing options for graduates. 

How to Apply:

Please submit a CV (no more than two pages) and a covering letter by Friday 17th January 2025 5:30 PM The covering letter should demonstrate how you meet the above criteria.

We understand that applicants may not possess 100% of the skills and experiences outlined in the person specification. If you believe you may fit the role and would like an informal chat, please contact Zoe.

If successful, the next steps once a CV and Cover Letter have been submitted are:

• An initial call with the Programme Manager.

• An invitation to a formal interview in February 2025.  

Equal Opportunities:

Hotel School is committed to creating a diverse and inclusive workplace. We believe that a diverse team enhances our ability to innovate and work with our students and graduates effectively. We are an equal opportunity employer and do not discriminate on the basis of race, colour, religion, sex, gender identity or expression, sexual orientation, national origin, disability, age, or any other characteristic protected by applicable laws.

We welcome and encourage applicants from all backgrounds and walks of life to apply. If you have any accessibility needs that require an alternative application or interview process, please let us know.

Enhanced DBS Check: 

Due to the nature of this role and Hotel School's commitment to Safeguarding, an enhanced DBS check is required.

Start date:

March or April 

Summary

We have ambitious growth plans in Fundraising, so that people, now and in the future, can benefit from nature and heritage. The Data & Performance Analyst is a new role to support the ever-growing importance of data, insight and analysis, to help deliver these ambitions.

In this role, you’ll focus first and foremost on Grants data and performance analysis. You’ll champion the use of relevant database products, ensuring data capture is optimised to deliver meaningful and comprehensive insight, analysis and reporting.

What it's like to work here

We’re bigger than you think, we’re more complicated than we appear and we’re larger scale than you’d imagine. We’ve got dedicated people in all our teams, and we’ve got so much more we want to achieve.

Your contractual location will be our head office in Swindon and there will be an expectation for you to attend the office. However, there is flexibility on where you are based at other times. You will be required to work at a National Trust location for 40-60% of your working week. This will be discussed in more detail at interview.

What you'll be doing

As part of the Fundraising Operations team, you'll work closely with Central and Regional Grants colleagues, overseeing the adoption, use, and development of core databases (Unit 4 and Salesforce) for Grants Fundraising. You’ll ensure high-quality Grants data to meet business needs and lead for the creation of Grants analysis, insights, and reporting. Collaborating with other Analyst teams, you'll support performance reporting and reviews. You'll advocate for best practices in data input and quality, delivering training and guidance to increase user confidence. Ultimately, you'll become a specialist in Grants data and analysis enabling constantly improving decision making across this critical income stream.

You can view the full role profile for this role in the document attached. You don't need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what is possible in this role.

Who we're looking for

We’d love to hear from you if you have:

• Demonstrable experience of working with databases and data models in a fundraising context.
• Understanding of how data informs decision-making and growth planning.
• Data management skills, with the ability to create and implement effective tools and processes to continuously improve data capture, quality and compliance
• Ability to create meaningful analysis and reporting and draw insights and recommendations to present to stakeholders.
• Ability to collaborate and engage with and co-ordinate key stakeholders
• Experience in developing and providing training and guidance to help users engage with database products effectively and appropriately.

The package

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary

• Free entry to National Trust places for you, a guest and your children (under 18)

• Rental deposit loan scheme

• Season ticket loan

• EV car lease scheme 

• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts

• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

• Flexible working whenever possible

• Employee assistance programme

• Free parking at most Trust places

Ten Ten Resources is an educational organisation that nurtures spiritual growth, personal development and social responsibility by sharing inspiring, creative content through a Catholic lens.

Working as part of a team of 12, the Office Manager is a key managerial role. You will maintain and improve office systems, processes and policies, ensuring that clients receive a high-quality service, and the remote working them is well-organised and efficient.

This role is offered full-time (5 days) or part-time (4 days).

***

SUMMARY OF RESPONSIBILITIES

• Systems | Manage, review and improve the use of our office systems
• Client Experience | Ensure excellence in our communication with clients
• Line Management | Line Management responsibility for two members of staff
• Team Organisation | Management of team matters
• Reports and Policies | Reporting to senior leadership and policy management
• General Admin | As required 

***

IN DETAIL

Systems

Improving the use of our systems including:

• HubSpot for marketing, communications and Knowledge Base

• Trello for project and process management 

• Clockify for time management and time off

• Google Drive for file management

You will propose and implement improvements, and train staff members in new and improved practices. Therefore, a previous knowledge of some of the systems we use is desirable, and a proven ability to understand and implement systems is essential. 

Client Experience

You will have responsibility for ensuring Client Experience across all communication channels including the website, email communication, telephone, knowledge base and chatbots.

As part of this, you will understand the role and responsibilities of the Office Administrator responsibilities so you can provide training, backfill and assist during busy periods. This includes:

• Resolving user-based queries

• Managing subscriptions and trial subscriptions

• Triaging communication to the relevant member of staff

• Improving and updating CRM data (eg school holidays, pupil numbers, etc)

In addition, under the guidance of the Leadership Team, you will organise, plan and implement the annual subscription process.

Line Management

You will initially have Line Management responsibility of the Finance Officer and Office Administrator. This includes bi-weekly one-to-one meetings, termly reviews, annual appraisals and adhoc meetings with reportees or the Leadership Team as required.

Team Organisation

You will have responsibility for managing various team matters. This includes, although is not exclusive to:

• Payment of goods and services

• Organising Team Gatherings and adhoc in-person meetings

• Remote planning of work events - eg film shoots, conferences

• Team training as required

• Ensuring staff have up to date DBS certificates

Reports and Policies

This includes:

• Producing reports for the Leadership Team regularly and as required

• Producing and updating company-wide policies, ensuring that they are fit for purpose

• Ensuring the Operations Manual is up to date and that department heads update the manual as necessary

General Admin

You will also have responsibility for General Admin tasks. This may include, although is not exclusive to:

• Receiving and triaging post

• Banking cheques

***

PLACE OF WORK

This is a home-working role. All home-working office equipment will be provided by the company as required.

In-person staff gatherings take place three times per year, requiring an overnight stay. Travel and accommodation are provided by the organisation. Additional in-person meetings may also be called as required.

Who are Guts UK Charity?

People are suffering. People are dying. All because of a lack of knowledge about our guts. 

Guts UK is the only charity that covers all of the digestive system, from ‘top to tail’ covering the gut, the liver and the pancreas. Guts UK works actively and collaboratively with other charities. However, with our own limited resources, we choose to focus particularly on the conditions that have no other specific charity or voice - those illnesses that really are underserved such as pancreatitis, diverticular disease, irritable bowel syndrome (IBS), childhood gut and liver disease and digestive cancers.

Our vision is a world where digestive disorders are better understood, better treated and everyone who lives with one gets the support that they need. 

Overall Purpose of the Finance and Administation Officer

This is a pivotal role for the charity in ensuring finances are managed in a timely, accurate and compliant manner. The Finance and Administration Officer will maintain the day-to-day accounts for the charity including bank reconciliations, journal posting and invoicing and supported by our experienced Finance Manager, will be responsible for month-end and quarter-end closure and reporting and will support with the year end audit and reporting.

In addition to the financial responsibilities, this role is critical in providing administrative support for the leadership and wider team. They will support with key HR and admin processes including the onboarding of new staff and trustees and maintaining HR record management.

Who we’re looking for?

If you are a qualified finance technician or you’re part way through  finance or accounting qualifications then this may be the perfect role for you.   

We’re looking for someone methodical and structured, with a keen eye for detail who can keep our finances, HR and administration running smoothly. You’ll be someone who prides yourself on doing things properly and loves it when a system and a spreadsheet reconcile!

The role forms part of a small finance and operations team so the ideal candidate needs to be prepared to roll their sleeves up and support where needed to ensure we can keep our processes running smoothly and efficiently.

Location

We have offices in London and Huddersfield which are easily accessible by road orpublic transport. We support hybrid working but attendance in one of the offices [dependent on your location] is required on an average of 2 days per week. If you are interested in the role but have queries about office-base requirements, please contactus to discuss.

Please see the attached detail job pack for further information and how to apply. 

Are you an HR Advisor looking for a new and exciting part-time opportunity (0.8)? Do you have a passion for working in the not for profit sector for a charity with a great cause?

My client is a national charity with around 100 employees that supports families with disabled children. They do this by providing information, advice and support. They aim to bring families together so they can support each other. They campaign to improve their circumstances and for their right to be included and equal in society.

The charity is located close to Angel tube station and they go into the office around 1-2 days per week. You will be part of a small but talented HR team, where you will play a key role in providing HR generalist support to the charity over the next 12 months and potentially beyond. You will report to the newly appointed Head of HR where you act as a deputy to them, offering advice and solutions where possible.

The purpose of this part-time (0.8)12-month FTC People and Payroll Advisor job is to provide a business partner approach to HR, recruitment and payroll processes. The salary ranges from £40,000 - £45,000 pro rata based on experience.

The key duties of the role include:

• Providing advice and support on ER case work, using up to date policies and legislation to help ensure the right outcome is reached.
• Reviewing HR policies, making changes and improvements where possible.
• Overseeing payroll administration, making changes and ensuring the outsourced payroll provider is updated.
• Advising and supporting recruiting managers to ensure a better and more diverse recruitment process is undertaken.
• Preparing monthly payroll schedules using information provided by line managers and HR records.
• Maintaining the HR database (Staffology) and running key reports for the leadership team and line managers.

This is a really exciting opportunity for an experienced CIPD qualified HR Advisor looking for a 4-day per week HR role. You will need to be able to provide both HR and payroll support to a charity as they embark on their new HR strategy. You will need to be able to build strong relationships with employees at all levels along with managing a busy workload.

The People and Payroll Advisor will need to have up to date employment law knowledge and be able to provide a business partnering approach across a wide range of HR duties.

The interview process will consist of a one stage interview held in person at their office. My client would like someone in post by the end of January/ start of February 2025.

For more information on this role, please get in touch.

Location: National Support Centre, MSSC NSC, 200B Lambeth Road, London, SE1 7JY (Hybrid Working)

Contract: Full time, permanent

Salary: £37,000 gross per annum

Closing Date: 27 January 2025

Application: CV & Covering Letter

Are you a data analyst, charity evaluator or social researcher looking for a new opportunity?

The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure and also enabling seafarers and maritime professionals to realise their potential through learning and career development. Working with our employees, cadets, and volunteers, we have built a strong vision and five-year Future Ready strategy to meet the growing demand for what we provide, both for young people, seafarers and maritime professionals – and the thousands who aspire to be the sea cadets and marine professionals of the future. It is also about equipping them to achieve their potential and thrive in a rapidly changing world, while growing our charity to benefit even more people – including those from under-represented or marginalised groups.

We are currently looking for a Data Analyst to join our team.

About the role

Reporting to the Head of Policy and Insight this role is a central part of MSSC understanding its impact and driving change across the youth and maritime sectors.

The Data Analyst leads on the coordination and delivery of organisation wide key performance indicators (KPIs) while working to support the organisation’s wider evaluation and research work. The Data Analyst is embedded into the wider organisation and there are exciting opportunities to support other staff and volunteers to access and use data, as well as understanding how to transform data recommendations into practical change. The role suits a keen analytical thinker, who revels in opportunities to collect and understand data and then see their recommendations bear fruit.

Responsibilities

The following is a list of the principal tasks of the Data Analyst and is not intended to be an exhaustive list:

· To gather correlate, and monitor relevant data from across the organisation (e.g. Westminster) and from external sources (e.g. ONS)

· To evaluate our existing data processes and make recommendations regarding the streamlining of data collection and presentation

· To develop and implement new data collection, and analysis systems and processes where required

· To lead on regular KPI reporting

· To support the head of policy and insight in developing evaluation processes across the organisation

· To support the head of policy and insight, in identifying, and collecting (including leading on elements of research independently) appropriate data for influencing work

· To provide practical upskilling, training, and support to teams and directorates who need to engage in self-serve data analysis and research

· To develop and utilise new ways to present MSSC data to engage key internal and external stakeholders

Requirements

· Experience of handling diverse datasets of varying quality

· Experience of translating findings from a range of different audiences both internal and external

·Understanding of how to process and analyse quantitative data

· Experience of appropriate processes around data security

· Experience of developing processes and procedures to collect and present data

· Experience of training in upscaling non-data experts

· Confidence in engaging with service users where required for data collection and analysis

· Confidence general database management

· Confidence in database administration

For further information, please download the Recruitment Pack attached. 

Benefits

• 25 days annual leave per annum, increasing with length of service
• Hybrid working
• Volunteering Leave
• Life assurance (4x salary)
• Private medical insurance
• Generous pension (employer contribution up to 10%)
• Cycle to work scheme
• Wellbeing portal and EAP with 121 counselling
• Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.

Additional Information

MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.

We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire. 

All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.

Department: Community Fundraising, Events and Innovation
Location: hybrid – a minimum of 2 days in our Aldgate, London office each week
Hours of work: 37.5 hours
Contract: permanent, full time
Salary: £25,500 – £29,500 per annum
Closing date:  Monday 20th January at 11.59pm

Annual leave: 33 days (plus eight bank holidays)

Benefits:

• enhanced maternity, paternity and adoption leave, and shared parental pay
• family-friendly policies
• 8% employer pension contribution (Aviva) or opportunity to continue NHS pension
• free health cashback plan (Medicash): employee cover plus up to four dependent children
• 24/7 virtual GP access (UK registered), plus access to Best Doctors
• free, confidential employee assistance programme (Medicash)
• access to a wellbeing appflexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
• learning and development opportunities including bespoke training and access to LinkedIn Learning)
• commitment to employee health and wellbeing. We have a Menopause Friendly accreditation and are a Disability Confident employer

Background

Every three minutes someone in the UK develops dementia: a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime – either by caring for someone with the condition, developing it ourselves, or both.

Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible, for as long as possible.

Purpose of the job/about the role

This is an exciting opportunity to join the Challenge Events Team at Dementia UK, where you will help coordinate the day-to-day activities of the team, providing crucial administrative support and helping to deliver excellent supporter experiences.

As the Challenge Events Assistant, you will act as the first point of contact for challenge event supporters, responding to enquiries within agreed timeframes and ensuring an excellent stewardship to motivate, recognise and reward fundraisers to encourage their long-term support.

You will be responsible for fulfilling fundraising materials, coordinating administrative processes for the team and maintaining the fundraising database to ensure all supporter information is up to date. Additionally, you will be responsible for coordinating administrative processes for the team including writing internal briefs, data entry, and supporting with stewardship.

To be successful in the role, you will have experience of building positive relationships and customer service expertise, as well as an understanding of using databases and Office 365. Additionally, we are looking for someone with excellent communication, organisational and planning skills with the ability to prioritise your workload.
Join us now and be part of a team dedicated to making a real difference in the lives of those affected by dementia.

Our culture

In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.

Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute to and lead on our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.

Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.

Dementia UK is a Disability Confident employer.

How to apply

This role will be subject to an Basic DBS check.

By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.

*Please note that any decision on flexible working is based on business needs

This is an exciting time for Parkinson’s UK, we want to reach as many people as possible so we can improve life for everyone affected by Parkinson’s. We are looking for people to join our network, make genuine connections, and be part of a larger team that works together to support the Parkinson’s community.

About the role 

We have an exciting opportunity for someone to join our Community Fundraising Central team. This is a role with an opportunity to make a real impact! You will support the effective delivery of our Community Fundraising strategy and plan, as well as maximising the potential of each valuable supporter.

You will ensure that every supporter has a great experience of Parkinson’s UK through providing operational administrative support, analysis and research and assisting in the development and maintenance of robust procedures. 

What you’ll do: 

• Provide a welcoming, efficient, proactive and professional service to supporters and potential supporters of Parkinson’s UK by working as part of a team

• Work with the Community Fundraising team and other members of the Parkinson’s UK Fundraising and Experience Directorate to ensure effective delivery of the Community Fundraising strategy and plan

• Support the Community Fundraising team in providing operational and administrative support, analysis and research 

What you’ll bring: 

• Friendly and approachable manner with the ability to build and maintain strong relationships and provide first class customer service & supporter care 

• Familiarity with relational databases (Raiser's Edge preferred), including inputting and retrieving data and producing reports.

• Strong written and verbal communication skills with the ability to communicate with people at all levels providing clear information, support and advice both verbally and in writing 

This is an exciting time for Parkinson’s UK and we would love you to join us!

Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.

As well as flexible working hours, this role is offered on a flexible contract giving you the opportunity to also work from home, on an agreed working pattern.  You will be required to cover your own travel expenses to the office.

Interviews to be held on: 04 February 2025. 

We are committed to working with the principles of fairness and equality. All of our applications are anonymous until the interview stage, and we welcome applications from people from all sections of the community, irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We actively encourage people with Parkinson's to apply.

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

Reporting to the Fundraising Manager, the Fundraising Executive is an integral part of the Fundraising team, providing outstanding administrative and general fundraising support. The Fundraising Executive manages all incoming fundraising enquiries and provides excellent customer care and stewardship to our third-party event supporters. This is a busy role, supporting colleagues across multiple areas of fundraising, including events, third-party, mass, and trusts fundraising.

In this role, you will undertake all key administrative, database and financial duties to ensure the smooth running of team processes and procedures.

The role provides an opportunity to develop fundraising knowledge and is perfect for someone who has a passion for building income, relationships and delivering excellent supporter care. As this is a people-facing role, you will be working with supporters over the phone, online, in writing, and face-to-face, to ensure our supporters receive the ultimate supporter journey and experience.

The post holder should have a full clean driving license and be willing to travel and work occasional evenings and weekends.

This is a fantastic opportunity for a passionate fundraiser to make a real difference to children with high needs living in the highest areas of deprivation in the UK.

Supporter Services Assistant

£25,000 FTE per annum, plus 8% employer pension contribution

Part time, please state what hours and days you are available

January – July contract

Hybrid Working – a mixture of office (Godalming) and home working

Do you have a passion for engaging with customers or supporters? Are you dedicated to delivering a high level of customer service? Do you thrive on attention to detail? 

As a leading campaigning and lobbying organisation, we actively combat the persecution of wild animals for 'sport' in the modern world. If that sounds like a cause you believe in, we want you to join our dynamic team at the League Against Cruel Sports.

This is more than just a job—it’s an opportunity to be part of a movement that drives meaningful change for wildlife in need. If you're ready to contribute your skills to a cause you care about, apply today!

What You’ll Do:

As our Supporter Services Assistant, you will play a pivotal role in developing the credible, compassionate image the League gives to supporters as well as delivering excellent customer service. Your responsibilities include:

• Responding to all supporter enquiries
• Providing inbound and outbound telephone services
• Keying in supporter details and actions onto our database
• Creating direct debits, taking credit card donations and processing supporter payments;
• Dealing with inbound and outbound post

Who You Are:

We need a forward-thinking and creative individual with a passion for animal welfare, who possesses:

• Experience in a customer or supporter services role
• Proven experience of working with Excel
• Excellent written and verbal communications skills

Why Join Us:  

We understand the importance of a healthy work-life balance, with 28 days of annual leave (pro-rata), in addition to public holidays, we also enjoy flexible working arrangements, including options for compressed hours and remote work from day one. We offer a generous employer contribution of eight percent towards your pension scheme so you only have to contribute if you want to, and additionally, our benefits package includes discounts on shopping, electronics, hospitality and leisure. Find out more about working at the League.

The League Against Cruel Sports is committed to inclusivity and diversity, and we welcome candidates from all backgrounds to apply.

We believe that together we can end animal cruelty in the name of sport. Join us in our purposeful mission to redefine what is acceptable and inspire positive change in animal welfare legislation. 

Ready to make a real difference? Don't wait - apply now! We're looking to fill this position quickly and will be reviewing applications on a rolling basis.

To apply, please submit your CV along with a covering letter stating what days and hours you are available.

Together, we can redefine what is acceptable and create a better world for animals.