Database Administrator Jobs

Summary

• Ensure clear communication of financial income and expenditure with colleagues in the Ministry Development Team
• Ensure effective expense payment workflows on SAP
• Provide colleagues in the Ministry Development Team with financial information including expenditure and supplier payments
• Administration of the Train a Priest (TAP), Women's continuing ministerial education trust (WCMET) and other Hardship Grants
• Complete calculation and payment of tuition fees and maintenance grants for continuing students
• Monitor and report on the use of MDT restricted funds

• Familiarity with use of databases and financial systems such as SAP
• High level of computer literacy in particular the creation and formatting of spreadsheets
• Experience of working with grants and finances preferable in a Church or other charitable organisation
• High numeracy skills and attention to detail
• Excellent oral and written communication skills

• A salary of £20,880.60 per annum (£34,801 FTE) plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of salary.
• 25 days annual leave (increasing to 30 days within 5 years) plus three additional days
• Flexible working hours and location, with an expectation of just 1-2 days per week in our office in Westminster
• Structured induction programme and access to a range of development opportunities including apprenticeships
• Access to Occupational Health, and an Employee Assistance Programme
• Opportunity to the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies

 Administrator (General & Clinical)

Salary: £25,000 p.a.

 Type: Full-time, Permanent

 Location: Remote (with occasional in-person meetings in London; transitioning to hybrid working within 18 months).

 Hours: 35 hours per week

Are you ready to make a real difference in the world of mental health? Do you thrive in a role where every detail matters and your work directly impacts the lives of others? If so, we’d love to hear from you!

About Us

At Help Counselling, we’ve been empowering individuals and communities for over 60 years. As a mental health charity, we provide training placements for aspiring counsellors and psychotherapists, enabling them to gain the experience they need to qualify and register with professional bodies like BACP and UKCP.

Our unique volunteer model allows us to offer low-cost, long-term therapy, making mental health support accessible to those who need it most.

Join us in our mission to meet the growing demand for mental health services with compassion, consistency, and care.

The Role

We’re looking for a passionate and organised Administrator (General & Clinical) to be the backbone of our operations. In this role, you’ll support our clients, trainee counsellors, and clinical team, ensuring that everything runs smoothly behind the scenes.

With 250–300 clients per month, a team of 90 counsellors, and a clinical network of 20 professionals, your work will have a meaningful impact on hundreds of lives.

What You’ll Do

· Be the first point of contact for clients, counsellors, and assessors via email and phone.

· Manage onboarding processes for trainee counsellors and process client referrals.

· Handle client allocation and reallocation with care and efficiency.

· Maintain and update records across systems like Medesk and SharePoint.

· Support reporting by updating weekly dashboard documentation.

· Research and share updates for the Online Counsellor Hub.

· Stay informed about and follow organisational policies and protocols.

This is a dynamic role that will evolve as you grow with us.

Person Specification - What We’re Looking For

We’re looking for someone who is as passionate about mental health as we are.

Education and Experience

· A degree or equivalent experience in a similar role.

· GCSEs in English and Maths (Grades 6–9 or equivalent) and two post-16 qualifications.

Skills and Qualities

· Proactive, self-motivated, and highly organised.

· Excellent attention to detail and problem-solving skills.

· A strong communicator with a proven track record in customer service.

· Tech-savvy and quick to learn new systems (experience with Microsoft Office Suite is a must).

· A team player who can also work independently.

· Compassionate and empathetic, with a genuine interest in mental health.

Why Join Us?

· Be part of a meaningful mission: Your work will directly impact the lives of people seeking mental health support.

· Grow with us: As we expand, your role will grow, giving you opportunities to develop professionally.

· Hybrid flexibility: Work remotely now, with plans to transition to a hybrid model that keeps you connected to a vibrant London community.

· Supportive culture: Join a team of dedicated professionals passionate about making a difference.

Don’t wait—apply today and take the first step towards a career where you can truly make an impact!

Overview

The Skinners’ Company is recruiting an experienced Grants & Administration Officer to join their team in a part time capacity, three days per-week. The role supports the effective management and delivery of The Thomas Wall Trust and offers administrative support to the Membership and Philanthropy of the Company.

Thomas Wall Trust work includes:
- Providing secretarial duties to the Board of Trustees (producing agendas, papers, minutes)
- Managing the Trust’s programme of funding (to both charities and individuals)
- Facilitating the effective administration of the charity.

Membership & Philanthropy work includes:
- Supporting the Membership functions of The Skinners’ Company
- Administrating the Membership and History Committees (producing papers and minutes) 
- General administrative duties 

For full details, please see the attached Job Description.

We are looking for a candidate with skills including secretarial, committee support, grant making and general administration who will enjoy a varied role in a modern and dynamic membership organisation committed to education and philanthropy.

About The Skinners’ Company

The Skinners’ Company’s mission is to ensure our communities of young, old and the vulnerable have an improved quality of life. We invest in education and unlock potential, we provide sheltered housing and enable security, we give grants to those in need and create hope.

Our strength is our people, connected by a belief to shape a more equitable, sustainable and inclusive society, ensuring a legacy of impact and fellowship for future generations to build on.

The Skinners’ Company dates from the 14th Century and is one of the City of London’s Great Twelve Livery Companies, each established to represent their respective trades. The Company is no longer aligned to the fur trade and focuses its resources on charitable impact, supported by its Members.

About The Thomas Wall Trust

Thomas Wall II created his Trust in 1920 for the “encouragement and assistance of educational work and social service”. Today, the Trust continues to assist in these areas by providing grants to individuals and organisations.

 

Employee Benefits
Generous (15%) pension contribution
Health Insurance
Interest free season ticket loan
Gym subsidy
Death in service

How to apply:

Please submit your CV and a covering letter of up to two pages outlining why you would be suitable for the role.

The closing date for applications is Friday 31 January.

Interviews will be held on Tuesday 11 February, with a second stage meeting with the Company Clerk (CEO) and the Thomas Wall Trust Chair.

A unique ofpportunity has become available supporting the administration of a well established local charity. Home-Start Harwich is looking fora special person who shows empathy for the needs of families and has experience of administration, book keeping, finance, spreadsheets, database recording, Microsoft including excel and general office duties. The successful candidate must be an excellent communicator, work well as part of a team and have good time management skills. Based in our main office in Bathside, Harwich, the role includes working closely with the manager and is 28 hours per week worked over 5 days Monday to Friday. If you think this could be you, contact us today to find out more or check out our website or Facebook page.

About GISF

The Global Interagency Security Forum strengthens NGO safety and security practices worldwide. We have more than 130 member INGOs and offices in London and Washington, DC. GISF’s member-led structure makes us a trusted platform for collaboration, a driver of innovative security risk management (SRM), and a repository of best practices. We also work closely with policymakers to enhance their understanding of SRM. We strengthen NGO security practice worldwide by:

• Maintaining and building from our expertise in humanitarian security risk management
• Offering trusted platforms for coordination and knowledge sharing
• Driving innovation, capturing best practice, and improving SRM capabilities.
• Supporting policy-makers and the humanitarian system to increase their understanding of SRM and maximise access to people in need

What We Offer

• 25 days of annual leave increasing annually after 2 years, up to a maximum 30 days (plus bank holidays)
• Office shutdown between Christmas and New Year
• Employer Pension contributions
• A focus on professional development, including access to overseas events, workshops, and training

The Job

The Admin and Projects Officer (APO) will work closely with GISF’s Business & Operations Manager and the Head of Global Membership and NGO Services. The APO will provide efficient administrative support to enable the smooth functioning of the GISF Secretariat. You will be working as a part of a UK/US Administrative Team. Some European travel may be required to support at events. 

Job Description

• Maintain GISF publications stock and storage
• Support with project mail outs
• Support with event logistics and organisation
• Maintain and distribute GISF promotional and marketing stock
• Support with membership database updates
• Support with grant opportunity identification
• Office Manual and Employee Handbook Updates
• Coordinate GISF meetings, including booking meeting rooms
• Travel bookings for GISF Team and events
  • Support emergency deployment of staff responding to crises
• Support with managing IT provider
• Liaise with London office property manager on behalf of the team
• Maintaining filing system on cloud server
• Support with consultancy contracts and all staff recruitment
• Provide administrative support to GISF’s governance bodies
• Provide general administrative support to the team

Person Specification
Essential Skills/Experience

• Some experience in a similar administrative role 
• Able to work on own initiative – a self-starter 
• Able to work virtually as part of an already existing team
• T-literate, with good knowledge of Microsoft Word and Excel and Office 365
• Good communication skills and strong written and spoken English
• An eye for detail and a systematic approach to work
• Ability to handle confidential information

Desirable

• Knowledge of CRM systems (Salesforce)
• Previous experience in the charity sector 

HR & Office Administrator

Hours: Part-time, 21 hours a week

Salary: £35,418 - £39,146 (pro rata)

Contract: Permanent

Location: London (with hybrid working options)

 Are you an organised, detail-oriented professional passionate about HR? Join CPAG as an HR & Office Administrator and become a vital part of our mission to end child poverty in the UK.

We operate a hybrid working system and would be happy to discuss any flexibilities required. CPAG is committed to equity, diversity and inclusion which you can read more about in the job pack.

For more information about this post and to apply download the HR & Office Administrator job pack and application form.

If you have questions or need specific arrangements or reasonable adjustments to take part in the selection process please contact us at the email address listed in the application pack.

Closing date for applications: 9am, Friday 17th January 2025

Interview will be held on: Week beginning 27th January 2025

Job Title: Administrator: Professional Learning & Development (PLD)

Job Type: 12-month fixed term contract

Hours: 35 hours per week

Salary: £26,532 - £28,494 FTE

Reports to: Head of Professional Learning & Development

Location: Hybrid – FSRH Office (London Bridge) and home working

Can you help us?

We are seeking an experienced administrator to join the team to support of the effective delivery of the PLD portfolio including the administration of the PLD Board of Council and several committees. As part of the team the postholder will work closely with the E&T Team, FSRH members as well as wider clinical experts and stakeholders.

Our Purpose:

The Faculty of Sexual and Reproductive Healthcare (FSRH) is the leader in the field of sexual and reproductive healthcare, and the voice for professionals working in this area. As a multi-disciplinary professional membership organisation, we set clinical guidance and standards, provide training and lifelong education, and champion safe and effective sexual and reproductive healthcare across the life course for all. 

The role:

• Committee Administration: Organising meetings, diary management, preparing agendas, distributing documents, taking minutes, and following up on action items.
• Communication: Managing and resolving escalated member support queries, emails, phone calls, and acting as a liaison between team members and other departments.
• Processing applications for advanced qualifications and trainer registrations.
• Maintaining standard operating procedures documentation and updating when required
•  Document management: Organising and maintaining digital and physical files, including educational materials and administrative documents.
• Data entry: Inputting and updating information in databases or spreadsheets related to content, projects, or team performance etc.
• Supporting course arrangements: Booking transportation, accommodations, sourcing, invoicing, equipment etc.
• Administrative reports: Compiling and formatting reports on team activities, progress, and performance metrics.
• Any other duties considered necessary for the role.

You will be:

• An experienced and effective administrator
• Organised with a logical approach to workload planning and delivering and reporting on actions.  
• Willing to learn about the SRH and a proactive, effective team member.

You will have:

• Excellent Microsoft Office skills in particular knowledge of Office 365
• Experienced in using a variety of digital solutions including databases.  
• Excellent communication skills both written and verbal.
• Excellent organisational skills including the ability to prioritise, multitask and work flexibly.
• Strong attention to detail and is thorough in error checking work.
• High standards of numeracy and literacy.
• Good stakeholder and interpersonal skills across a range of professionals and levels of an organisation.
• Previous experience working with committees including agenda setting, minute taking and tracking actions.

Experience of the following is advantageous but not essential:

• Website editing
• Using project and planning systems

We will offer you:

 We offer a range of benefits at FSRH to support staff wellbeing, including:

• 25 days holiday, with an additional 2 days leave after 2 years of service, and a further 3 days after 5 years.
• Birthday leave day
• Annual Volunteering Day
• Flexible working culture
• Pension and life assurance scheme:  10% employer contribution / 5% employee contribution after successful completion of probation. This also includes access to life assurance at 4x annual salary and an income protection scheme.
• Employee Assistance Programme (EAP)
• Employee discounts portal
• Free Lunch Thursday
• Training and development

To Apply

Please send your CV and 1 page covering letter 
Deadline for applications is 16 January 2025 at 12pm

Interviews will be scheduled w/c 27 January 2025

We value diversity, promote equality and encourage applications from people of all backgrounds.

NB:  In order to fulfil this role you should be resident in the UK with a valid right to work; we are unable to sponsor people requiring a work visa.

What we do at Hampton Fund is simple: we relieve the burden of financial, physical and emotional hardship and create opportunities to live well in our local community, here within the London Borough of Richmond upon Thames.

Each year, we do this directly by helping with the costs of gas, electricity and other household essentials for over 2,000 local residents. But we also do it through financial support to 50+ local voluntary sector organisations. Our vision is for an empowered, resilient and compassionate local community where everyone has an equal opportunity to thrive.

We are seeking a highly organised and proactive administrator.  You will play an integral part in the distribution of critical funds, and support the development new ways of working as we implement an ambitious new strategy.  You will use your excellent customer care skills to provide support directly to those applying to us for help, and work closely with the small staff team to provide meaningful change in peoples’ lives within the local community.

Position: Grants Administrator

Responsible to: Chief Executive

Location: Hampton, TW12 2SA (this is an office-based role as you will be dealing with grant applicants in person).

Salary: £26,500 per annum pro rata

Contract: Permanent, Part time - 0.6 (22.5 hours per week)

How to apply: Click the Quick Apply button below. You’ll be asked to submit a CV and a short 1-page statement about your relevant skills and motivation.

Closing date: 3rd February 2025.

Please note, we’re actively reviewing applications and interviews will be held on a rolling basis. The ad may close early if a successful candidate is found.

What you will be working on:

• Supporting the assessment of Individual Grants, under the supervision of the Individual Grants Manager.
• Answering enquiries by phone, website, email and in person. 
• Working with Grants Managers to prepare papers for grant committees, and other trustee meetings.
• Maintaining records on our grants databases, both setting up new grant records and editing existing ones. From this you will be running reports and preparing additional analysis, for quality assurance or other purposes.
• Supporting the smooth running of the office, and working with the team to maintain and develop systems or processes that support the efficient running of the grants programmes and the office more broadly.

• Supporting the delivery of key strategic projects. 
• Supporting communications, outreach and marketing work to promote Hampton Fund’s work and grant making programmes.

 About you:

This is a wide-ranging role, which will suit someone who is happy assisting with a variety of tasks, taking a proactive approach and with a good eye for detail.

This role is for you if…

• Are someone with a passion for community based support, and a team player with strong organisational and customer care skills.
• Have the ability to work comfortably with numerical and financial information.
• Have some relevant previous experience that demonstrates administrative skills such as using databases and Information Management Systems.
• Are caring and compassionate, with good listening skills and understanding of vulnerabilities.
• Have good IT skills, and are familiar with MS Office (including Word, Teams, Excel, Outlook)

Supporter Engagement Administrator
Salary range: £22,684 - £24,829 per annum
Location: Melbourn, Cambridgeshire
Hours: Full-time, 37.5 hours per week Monday to Friday. Hybrid working 3 days per week in the office, 2 days home working
Contract: Permanent contract

East Anglian Air Ambulance (EAAA) is a regional charity providing life-saving care across Bedfordshire, Cambridgeshire, Norfolk, Suffolk and beyond. With two state of the art helicopters and a fleet of critical care cars, our crew of critical care paramedics and specialist doctors bring their advanced skills, equipment and medicine to the scene of the incident in the fastest time possible.

The Supporter Engagement Team is the first point of contact for all our supporters and is a key function in our fundraising team. As Supporter Engagement Administrator, you will deliver excellent customer service, ensuring that all supporters are engaged with, receive exceptional supporter care and are encouraged to support us further.

You will ensure that information is captured, income is processed, thanked and banked in the best way possible, and supporters are stewarded effectively. You will continually identify ways to improve processes and procedures to ensure all our donors and supporters have a great experience supporting EAAA.

An excellent communicator with experience working within a customer service environment, you will be able to quickly form good working relationships and understanding with colleagues and supporters.

You will demonstrate strong IT skills, including experience of using a CRM database and Microsoft Office.

You will be joining a truly inspirational organisation. EAAA not only operates with total patient focus but provides a supportive working environment where everyone can develop and make a difference - Together We Save Lives.

Closing date: 28th January 2025

Interview date: 04th February 2025

Interested?

If you would like to apply and find out more about this position, please click the apply button to be directed to our website.

No agencies please.

Database Executive

Permanent
c.£28,000- £30,000 per annum
Hybrid Working, Outer London Based

The Talent Set is delighted to partner with a charity dedicated to supporting neurodiverse individuals and adults with neurodevelopmental disabilities. We are recruiting a motivated Database Executive to play a vital role in enhancing supporter experiences and providing essential database services for the Fundraising and Community Engagement team. In this key position, you will ensure supporter records are accurate, consistent, and up to date, while helping colleagues across the organisation use data effectively to drive engagement, boost donations, and strengthen marketing initiatives.

Key Responsibilities:

• Manage the import of electronic data into Raiser’s Edge using tools like importomatic and ensure all data complies with GDPR and fundraising regulations.
• Support the team with data entry, processing, manipulation, and reporting to ensure accurate and meaningful insights for fundraising.
• Develop and refine data processes to align with the fundraising strategy, preparing accurate data for marketing and communications campaigns.
• Conduct regular data cleaning and database health checks, merging duplicate supporter records and maintaining high data quality.
• Collaborate with colleagues on donor engagement, event support, and appeals, contributing to the success of key fundraising initiatives.
• Monitor and update supporter records by managing email bounce-backs and out-of-office messages to maintain accurate contact information.

Person Specification:

• Strong proficiency in Excel, including advanced functions such as pivot tables and VLOOKUPs, as well as hands-on experience with CRM systems like Raiser’s Edge.
• Exceptional accuracy, organisational skills, and the ability to manipulate and analyse data to generate actionable insights.
• Previous experience working with relational databases in a nonprofit setting, with a solid understanding of GDPR and data protection practices.
• Adaptable and collaborative team player with experience supporting or training system users.
• Ability to manage competing priorities, anticipate challenges, and maintain a calm, solutions-focused approach under pressure.

Why Join?

• Work for a well-known charity with a long-standing impact in the community.
• Contribute to a meaningful mission while honing your technical and data management skills.
• A supportive and inclusive culture with a strong focus on professional development and teamwork.

The deadline for applications is Monday 20th January 2025.

To be considered for this position, please apply with your CV as soon as possible. Please note that only candidates with the right to work in the UK can be considered. Regrettably, we may not be able to reply to every application.

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process

Da'aro Youth Project is looking for a dedicated Office Administrator to help us provide essential support to unaccompanied asylum seekers and refugees from the Horn of Africa. In this key role, you’ll be a vital part of our dynamic team, ensuring smooth operations, managing records, and contributing to the growth of our programmes that empower young people across London. This is a unique opportunity to provide essential administrative expertise to an organisation that advocates for change and creates a welcoming environment for young refugees and asylum seekers in London. 

Leukaemia UK – Our Charity

Leukaemia UK is growing! We are expanding our team to achieve a step-change in income, profile and impact in 2025 and beyond.

We are a ‘small but mighty’ charity with one big ambition: to stop leukaemia devastating lives. Over the next 10 years we want to help save and improve the lives of more people with leukaemia through funding life-changing research and campaigning for change.

Despite progress in recent decades, someone in the UK is diagnosed with a blood cancer every 16 minutes and for some types of leukaemia survival rates are among the worst of any cancer.  And the physical and psychological impact can be lifelong. 

Our current strategy outlines our plan to increase our investment into ground-breaking world class research and policy development focused on improving access to kinder, more effective diagnosis, treatment and care for leukaemia and other blood cancers. To do this, we are embarking on a period of significant growth, investing strategically to grow our income, profile, influence, and engagement and impact.

As we begin the fourth year of this ambitious 5-year strategy, we are seeking a passionate and pro-active Public Fundraising Administrator.

Team

We are a close-knit team, who are all passionate about Leukaemia UK and putting those affected by the disease at the heart of everything we do.  We are all focused on “keeping it real” with pragmatic, practical solutions, as well as ensuring that our charity gets the funding it needs to continue to help those diagnosed with leukaemia and other blood cancers.

From us you can expect fun and creativity, as well as great challenge and support. We may not be about the corporate life here, but we are all about delivering exceptional expertise and making a real change to people’s lives.

Leukaemia UK and You 

We are looking for an organised and accurate assistant to support the Public Fundraising team across a range of administrative tasks to ensure our fundraisers have a positive experience supporting Leukaemia UK. These include banking cheques and thanking donors, sending out fundraising materials such as running vests, adding supporters to the database and relevant third-party consoles and fulfilling a range of other enquiries.

The successful candidate will be a friendly, supporter-focussed individual who approaches their work with pride and enthusiasm, working quickly and diligently in a fast-paced environment. They will need to be able to work from our central London office at least two days a week.

Knowledge & Experience

Experience

• Accurate data entry
• Working in an office environment 

Knowledge and Skills:

• Good working knowledge of customer/supporter databases.
• Working knowledge of Excel, Word, Outlook.
• Professional, confident and friendly telephone manner to work with a wide range of people and suppliers.
• Ability to work with a high level of accuracy and attention to detail.
• Excellent written English including spelling and grammar.
• Ability to pick up new processes and tasks quickly and work independently.
• Ability to manage a varied workload.

Job specifics

• Hours: Full time hours are 37.5 Monday to Friday

• Location: Hybrid working with a minimum of two days per week in the office

• Salary range £22,000 - £27,000 (FTE)

• Interviews will be face to face in our London Offices – at 26 Great Queen St, London WC2B 5BL on Monday 27th and Tuesday 28th January 2025

• We are proud of our benefits – see a summary on our website Work with us - Leukaemia UK 

If you feel you have the passion for our work and the right mix of skills, energy, and flair to embrace this broad and challenging role and enable our strategy to fly, then we would love you to apply. Please also see the full job description attached to the advert.  

Application instructions: To minimise unconscious bias, we use anonymous recruitment and are unable to consider direct applications. Please apply via the CharityJob website with your CV and covering letter.

Closing Date: Midnight Sunday 19th January 2025

We look forward to hearing from you! 

Sarah Weber

Head of Public Fundraising

Database Executive

Location – Stanmore (hybrid role - 3 days per week office based)

Salary - £26,000 to £28,000 per annum dependent on experience

Hours - 35 hours per week 

Start Date - February 2025

Are you passionate about enhancing supporter experience and ensuring data excellence? Do you have Raiser’s Edge or charity database experience? Join Norwood as a key member of our Fundraising and Community Engagement department, where you'll play a crucial role in providing exemplary database and data services. We aim to keep our supporter information up-to-date, relevant, and meaningful, and we need your expertise to make this happen.

Benefits at Norwood include:

• The opportunity to work for a leading UK charity
• Competitive salary & benefits package
• 21 days annual leave plus 8 bank holidays and Jewish festivals where they fall on a working day and work is not permitted (FTE)
• 1pm finish on a Friday
• Workplace Pension Scheme: Plan for your future with confidence.
• Employee Assistance Programme: We care about your well-being.
• £300 When You Introduce a Friend: Spread the word and reap the rewards.
• Free Eye test & Eyewear allowance
• Access to ‘Blue Light’ discount scheme
• Cycle to work scheme
• Excellent career progression pathway

Key Responsibilities:

• Continuously reviewing and updating our database and data processes
• Assist the Head of Donor Support Services with data entry, processing, and data manipulation.
• Carry out data cleaning and database health-checking processes, ensuring that data is regularly cleaned and that duplicate supporter records are merged.
• Support the department in their use of the Raiser’s Edge database and keep training guides up to date to ensure best practice use of this resource.
• Improve and develop new processes for the use of data to support the fundraising strategy.
• Assist the Head of Donor Support Services with analysis, insight, and reporting of fundraising data.
• Import all electronic data from various sources to the database using Import’omatic and Raiser’s Edge import functions.
• Prepare data for fundraising marketing and communications and monitor email bounce-backs and out-of-office messages to keep supporter records up to date.
• Ensure data used for fundraising complies with Norwood’s GDPR and direct marketing policies and ensure adherence to the Fundraising Regulator Code of Practice.
• Utilise good communication skills, both verbal and written, to build relationships with stakeholders and donors.
• Provide support for emerging priorities, as agreed with your line manager, for example, assisting colleagues in the Donor Support Services team with data input during and after fundraising events and appeal launches.
• Assist at evening or weekend fundraising events, including the Annual Dinner.
• Be an active member of the Fundraising and Community Engagement department and work on any other initiatives as required.

Essential Experience / Skills

• Advanced user of a database or CRM.
• Experience as a data administrator or similar role involving manipulating data
• Experience of using Raiser’s Edge or a similar charity database
• Some experience of running queries and reports and exporting data
• Some experience of running data health routines
• Proficiency in Microsoft Excel to an intermediate level
• Understanding of relational databases
• Excellent IT skills and analytical mindset

Desirable Experience / Skills

• Experience of working in the charity sector
• Experience of writing process guides or other user documentation
• Experience of training or supporting system users
• Knowledge of ImportOmatic
• Working with volunteers
• Knowledge of the Fundraising Regulator Code of Practice

If this opportunity interests you, please press apply and our Recruitment Team will be in touch.

If you are interested in this role, please apply and our Recruitment Team will be in touch. 

We reserve the right to close this advertisement early if we receive a high volume of suitable applications.

Due to the high number of candidates who apply to our roles at Norwood, please note we can only provide feedback following an interview, if shortlisted.

We actively celebrate everyone's different abilities, sexual orientation, ethnicity, faith, and gender. Everyone is welcome and supported in their development at all stages in their journey with us.

Salesforce Administrator

We are looking for a Salesforce Administrator to join the team in this hybrid working role.

The organisation is an equal opportunities’ employer and welcomes applications from under-represented groups; in particular from Black, Asian, Mixed Race and other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities. The dedicated Equality, Diversity & Inclusion Group, with support from the Senior Leadership Team, is actively promoting and advancing diversity and inclusion, ensuring a culture where everyone can be themselves and thrive.

Position: Salesforce Administrator

Location: Hybrid working: two days in the Bolton or London offices (based in White City) combined with home working and travel across our Youth Zone network as required.

Salary: £31,000 - £36,000 (dependent upon experience)

Contract: Permanent

Hours: Full-time (37.5 hours/week)

Benefits: Agile working organisation with flexibility in working hours; 25 days annual leave (rising to a maximum of 30 days with length of service) plus bank holidays, birthday leave and annual leave purchase scheme (from day one of employment); company matched pension; company sick, maternity, paternity & adoption pay; voluntary benefits with discounts on health & wellbeing, retail & leisure.

Closing Date: 12noon on 3 February 2025

First stage interviews (virtual): Monday 10th and Tuesday 11th February 2025

Second stage interviews (in-person): Tuesday 18th February 2025

There will also be a short, values-based phone interview around the second stage.

About the Role

The organisation manages multiple business operations through a customized Salesforce platform and a number of third-party integrations. This is an exciting time to join the Systems Team supporting ambitious growth plans to build new Youth Zones across the country.

The Salesforce Administrator will play a key role in ensuring the stability and efficiency of the Salesforce org, which currently supports over 300 users and includes a number of custom objects and integrations. You will be responsible for:

• Maintaining and optimising the Salesforce environment: Performing regular system maintenance, managing user access and security, and ensuring data integrity.
• Empowering users: Providing technical support, troubleshooting issues, and supporting Youth Zone staff to utilise Salesforce effectively.
• Driving continuous improvement: Identifying opportunities to enhance Salesforce functionality through no- and low-cost solutions, including workflow automation, process builders, and custom reports and dashboards.
• Supporting Network growth: Playing a vital role in onboarding new Youth Zones onto the Salesforce platform, providing technical setup, data migration, and on-site support.

About You

You will have experience in Salesforce administration, including user management, security settings, profiles and permission sets, and basic platform configuration and hands-on experience with Salesforce data management, including importing, exporting, and cleaning data.

You will have a proven ability to troubleshoot and resolve Salesforce user issues and experience with workflow rules, process builders, or flow automation to streamline processes and data migration and integration between Salesforce and other systems.

To apply, please submit a CV and cover letter (of not more than two pages), explaining clearly why you are interested in the role, and answering ALL points as outlined on the role profile.

About the Organisation

A national charity that believes all young people should have the opportunity to discover their passion and their purpose that fund and build state-of-the-art, multimillion-pound youth centres called Youth Zones in the country’s most economically disadvantaged areas. We train the amazing people that run them and offer continuing support to Youth Zones nationwide through a national network of independent youth charities.

You are actively encouraged to submit anonymous applications; in practice this means removing your name and email address from your CV and cover letter. The HR Lead will have these details from your submission, but they will not be available to the selection panel when they are considering your application.

The charity is committed to the safeguarding of young people. In accordance with its Child Protection and Safeguarding procedures, this position requires a basic DBS check.

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PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation