Data Support Manager Jobs
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Location: London/Remote working – flexible options available. Staff based in London are required to work 2 days a week at the London office, while staff outside London must attend at least once a month.
Salary: Salary £40,000 - £45,000 per annum, depending on experience (includes £2k London weighting)
Hours: Full-time (37.5 hours/week) or 0.8 FTE, with options for flexible working patterns
Contract: 9 months fixed term, with potential to extend.
Benefits:
At Get Further, you’ll join a growing, supportive team united by bold, optimistic, ambitious, and tenacious values. We offer:
- 36 days of annual leave (including bank holidays)
- Flexible hybrid working
- Regular in-person team development days in London
- Ongoing learning and development opportunities
- The chance to make a tangible impact in a socially conscious organisation
Closing date: 10pm, 12th January 2025
Help Students Get Further
Join Get Further, an award-winning charity dedicated to tackling educational inequality. Get Further helps learners gain vital GCSE and functional skills English and maths qualifications. Without these gateway qualifications, many people face barriers to further education, apprenticeships, and work.
Our bespoke tuition programme, delivered by highly qualified tutors, is proven to improve grades at twice the national average. As we scale up to undertake a major programme evaluation in 2025/26, we are looking for a driven and passionate Digital Manager to play a key role in measuring and articulating the impact of our work, both internally and externally.
About the Role
Over the past year, we’ve enhanced our Salesforce system and are embedding it across the organisation. As Digital Manager and part of the Senior Leadership Team, you will lead this integration, driving digital innovation, overseeing data collection, and ensuring GDPR compliance. Working closely with the Quality and Impact Team, you’ll train staff, provide strategic guidance, and collaborate with external consultants to refine our digital infrastructure.
Key responsibilities:
- Salesforce Integration: Embed and enhance the upgraded Salesforce system by developing processes, training staff, and working with external developers.
- Staff Training: Lead the upskilling of staff to confidently use Salesforce, identifying training needs and delivering tailored programmes.
- System Upgrades: Manage and deliver the next phases of Salesforce upgrades, ensuring the infrastructure is fully developed and GDPR compliant.
- Data Management: Oversee data collection and storage processes, ensuring GDPR compliance and supporting reporting for stakeholders.
- Project Leadership: Collaborate with external consultants, manage budgets and timelines, and drive digital innovation across the organisation.
About You
Ideal candidate will have strong Salesforce expertise, experience managing digital transformation projects, and a passion for data-driven decision-making and team upskilling.
Essential:
- Passionate about reducing educational inequality.
- Advanced Salesforce knowledge, with the ability to train and support staff.
- Strong project management skills, including planning, budgeting, and stakeholder engagement.
- Excellent communication and interpersonal skills.
- Problem-solving mindset and the ability to work independently and collaboratively.
- Commitment to safeguarding and confidentiality.
Desirable:
- Experience in leading digital transformation projects.
- Knowledge of GDPR compliance.
- Previous experience in the charity sector.
This is a UK-based post and applicants must be living in and have the right to work the UK; if applicable please detail your visa status in your covering email. Get Further is an equal opportunities employer and will not discriminate against any candidate on the basis of any characteristic protected by the Equality Act 2010. Please let us know if you require any reasonable adjustments to be made throughout the recruitment process.
The client requests no contact from agencies or media sales.
As the People Systems Implementation Manager, you will lead the implementation project to replace our current people-related systems, including our ATS, LMS, and core HRIS. Working on a fixed term contract from Feb/March 2025 until December 2026, you will collaborate closely with a broader project team, including IT colleagues and subject matter experts, to ensure the new systems align with our policies and deliver a positive user experience.
St Mungo’s is embarking on an exciting transformational project to review and enhance our systems across the organisation. This project aims to improve our support for colleagues, enabling them to deliver the best possible service to our clients experiencing homelessness and to help end rough sleeping for good.
Key Responsibilities
- Lead the implementation of new HR systems, ensuring alignment with policies and efficient processes.
- Collaborate with IT colleagues and subject matter experts to deliver a positive user experience.
- Support continuous improvement in People processes and systems, including testing and integration.
- Work collaboratively with the Project Manager and Subject Matter Experts to create governance papers and communication materials
- Set up and manage the People Systems reporting suite.
- Deliver training for People Systems to colleagues and end-users.
- Keep stakeholders informed and involved throughout the project.
- Monitor and optimise the performance of the new HR system post-implementation.
About You
You will have experience working as part of a People team, with experience in leading the successful planning and implementing of new systems and modernising practices to enhance HR and People services within a complex organisation. You will have the ability to quickly build positive relationships and work collaboratively to achieve shared objectives. Strong communication and influencing skills are essential, enabling you to build relationships with a variety of people across the organisation. Additionally, you will have:
- Experience of using People systems and processes, with a track record of continuous improvements.
- Strong project management skills and stakeholder engagement experience.
- Ability to evaluate and improve service delivery by implementing change.
- Experience of managing large data sets and creating reports.
- Excellent organisation and prioritisation skills.
In this role you will be required to work flexibly for at least 2 days per week from our Central Office in Tower Hill, London. This allows for training, in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
When you're ready to apply click the ‘Apply Now’ Button to submit your CV and answer a few questions to demonstrate your suitability.
Closing date: Wed 8 January 2025
Interviews: Thurs 16 or Fri 17 January 2025
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
The client requests no contact from agencies or media sales.
We’re looking for someone special to lead our Kitchen Club programme, supporting families with children under 5 in temporary accommodation. If you’re passionate about food, families and fairness, with the right skills and experience, then we’d love to hear from you!
At Kitchen Club, families with pre-school children work together to make a healthy lunch alongside activities to support children's learning and development. We aim to support families by improving outcomes in five key areas:
· Nutrition
· The home learning environment
· Mental wellbeing
· Social connection
· Access to information & support
With management responsibility for up to 8 part-time staff, this is a crucial role within our small but growing organisation, combining team leadership with hands-on support for session delivery, including helping with the washing up if that’s what is needed!
We work with families who face a range of significant challenges, including low income, trauma, and inadequate housing. An important aspect of this job is working closely with the delivery team to understand and respond to individual and group needs. The Programme Manager is responsible for ensuring that families have access to the right kind of support, both within sessions, and from external organisations, from food banks to Family Hubs.
Since 2014, we’ve been working to make Kitchen Club more effective and establish a clear model for what ‘good’ looks like. The Kitchen Club Programme Manager will play a key role in continuing to drive improvement. We’re looking for someone who is ambitious about what can be achieved within our existing frameworks, but who is also able to contribute new ideas to enhance reach and impact, working closely with the Chief Executive to take our work to the next level.
Whoever joins our small but committed team will have the opportunity to make a vital difference for families who face significant and complex challenges.
Summary of key responsibilities
· Lead and support a diverse team of staff and volunteers to deliver high quality Kitchen Club sessions across up to 6 settings per week
· Ensure processes to recruit new families are effective, including outreach and referrals-in
· Liaise with senior contacts in key partner organisations
· Represent the Parent Club CIO, and the interests of Kitchen Club families, in policy and practice forums in Hackney and more widely
· Work with the Chief Executive and trustees to develop the 5-year strategic plan
About you
The successful candidate will have a proven track record as a manager, with the ability to lead a diverse team of thoughtful, reflective practitioners. You may have a background in community work, early years, parenting support, psychological support services, or community food projects. Above all, you will be committed to delivering positive outcomes for disadvantaged families with young children.
We particularly encourage applications from people with knowledge and understanding of the diverse communities in Hackney and Haringey, and who speak languages used within them. Those with lived experience of bringing up children in challenging circumstances are also particularly welcome to apply.
The client requests no contact from agencies or media sales.
Job Title: Finance Manager
Hours of Work: Minimum 22.5 hours up to 37 per hours per week
Salary Range: £40,000 - £43,000 pro-rata
Location: Flexible working, with main office base in Morley, Leeds, and occasional travel to the various trust offices across Yorkshire.
Line Manager: Finance Director
Responsible for:
The Finance function for Groundwork Yorkshire and its trading subsidiaries. May also be responsible for the management of temporary staff, outside consultants, contractors, secondees and volunteers.
Objective:
To lead an excellent finance function that serves Groundwork Yorkshire and its subsidiaries ensuring robust financial management, planning, compliance and continued modernization. You will play a key role in coaching and supporting our programme managers to ensure they are able to achieve financial targets, and you will work closely with the Finance Director to drive profitability and efficiencies through continuous improvement and collaboration.
Key Responsibilities:
Work with the senior management team and programme managers to monitor financial KPIs and budgets, reviewing and reforecasting as appropriate.
Manage and lead the Finance Team to maintain and develop the commitment and skills of all team members by regular communication, effective performance reviews and the provision of suitable training and development opportunities.
Maintain detailed insight into the financial position of the organisation, including monitoring cash flow, assessing the financial impact of proposed projects or activities, identifying opportunities for improvement, making financial adjustments and producing financial reports.
Produce monthly management accounts to an agreed timetable and communicate the results to the senior management team.
Provide sound, strategic financial advice to the Finance Director and senior management team to support the long-term financial viability of the charity and its trading subsidiaries.
Collaborate with programme managers to develop a detailed understanding of Groundwork’s full programme of activity, provide monthly financial analysis of each programme and liaise monthly with each of the programme managers individually to ensure they have a full understanding of their programme’s financial performance, highlighting any areas of risk and recommending remedial action.
Prepare year-end accounts ensuring statutory financial reporting for audit in line with SORP recommendations and requirements. Take the lead on liaising with auditors and the successful delivery of the audit.
Ensure the accuracy of payroll and pension including liaising with pension providers, HMRC and other agencies as appropriate.
Ensure VAT is managed, and returns are accurately prepared and submitted.
Maintain all financial records and systems to a high standard of accuracy (including addressing any discrepancies in reconciliations) in accordance with accounting principles, auditing standards and to meet external legal and tax requirements.
Uphold the regulations outlined in the General Authorities Manual, maintain the fixed asset register and process depreciation.
Ensure financial management systems are effective and implement changes as required.
Comply with all requirements as set out in Groundwork Yorkshire’s Health & Safety, Safeguarding, Information Management and EDI policies and procedures.
As well as carrying out specific duties, participate in the wider activities of the charity and its trading companies.
Other duties as required by the Finance Director to ensure the efficient running of the section.
The client requests no contact from agencies or media sales.
Harris Hill are delighted to be working with an international charity to recruit for an exceptional Supporter Acquisition Manager in order to lead a talented team and drive growth in the charity supporter base through innovative, audience-led campaigns.
As a Supporter Acquisition Manager you will:
- Design and deliver annual testing plans across multiple acquisition channels, including DRTV, digital (Paid Social, Paid Search, Display), and print media
- Your work will directly impact the charity’s five-year growth strategy, creating and scaling innovative products such as regular giving and prize-led offerings (e.g., lotteries or raffles).
- Manage relationships with media agencies and ensure alignment across awareness, acquisition, and legacy marketing.
- Lead the development of engaging creatives and innovative products tailored to our target audiences.
- Ensure robust reporting, compliance, and campaign reviews are conducted on time and to a high standard.
- Develop and manage acquisition strategies to meet ambitious KPIs and ROI targets.
To be successful, you must have experience:
- Proven expertise in acquisition marketing, particularly DRTV and digital channels.
- Strong experience in budget management, forecasting, and reporting across varied channels.
- A strategic thinker with a deep understanding of supporter engagement funnels and the ability to align awareness and acquisition efforts.
- Exceptional project management and analytical skills, with the ability to interpret complex data and make informed decisions.
- Experience managing agency contracts and developing compelling, audience-led creatives and propositions.
- Demonstrated success in line management, setting SMART objectives, and motivating teams.
- Knowledge of the charity sector and supporter trends, including experience with prize-led products (e.g., lotteries) or virtual gift appeals.
- Experience developing compelling audience-led creatives, propositions and products to drive acquisition
- Experience running marketing tests against hypothesis with test plans
Salary: £52,000 per annum
Contract type:Full-time, permanent
Location- London, hybrid working with 1 day a week in the office
Closing date: ASAP
Recruitment process: Cv and Supporting Statement to
If this sounds like you, then please do get in touch ASAP!
Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics
Ten Ten Resources is an educational organisation that nurtures spiritual growth, personal development and social responsibility by sharing inspiring, creative content through a Catholic lens.
Working as part of a team of 12, the Office Manager is a key managerial role. You will maintain and improve office systems, processes and policies, ensuring that clients receive a high-quality service, and the remote working them is well-organised and efficient.
This role is offered full-time (5 days) or part-time (4 days).
***
SUMMARY OF RESPONSIBILITIES
- Systems | Manage, review and improve the use of our office systems
- Client Experience | Ensure excellence in our communication with clients
- Line Management | Line Management responsibility for two members of staff
- Team Organisation | Management of team matters
- Reports and Policies | Reporting to senior leadership and policy management
- General Admin | As required
***
IN DETAIL
Systems
Improving the use of our systems including:
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HubSpot for marketing, communications and Knowledge Base
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Trello for project and process management
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Clockify for time management and time off
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Google Drive for file management
You will propose and implement improvements, and train staff members in new and improved practices. Therefore, a previous knowledge of some of the systems we use is desirable, and a proven ability to understand and implement systems is essential.
Client Experience
You will have responsibility for ensuring Client Experience across all communication channels including the website, email communication, telephone, knowledge base and chatbots.
As part of this, you will understand the role and responsibilities of the Office Administrator responsibilities so you can provide training, backfill and assist during busy periods. This includes:
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Resolving user-based queries
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Managing subscriptions and trial subscriptions
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Triaging communication to the relevant member of staff
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Improving and updating CRM data (eg school holidays, pupil numbers, etc)
In addition, under the guidance of the Leadership Team, you will organise, plan and implement the annual subscription process.
Line Management
You will initially have Line Management responsibility of the Finance Officer and Office Administrator. This includes bi-weekly one-to-one meetings, termly reviews, annual appraisals and adhoc meetings with reportees or the Leadership Team as required.
Team Organisation
You will have responsibility for managing various team matters. This includes, although is not exclusive to:
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Payment of goods and services
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Organising Team Gatherings and adhoc in-person meetings
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Remote planning of work events - eg film shoots, conferences
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Team training as required
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Ensuring staff have up to date DBS certificates
Reports and Policies
This includes:
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Producing reports for the Leadership Team regularly and as required
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Producing and updating company-wide policies, ensuring that they are fit for purpose
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Ensuring the Operations Manual is up to date and that department heads update the manual as necessary
General Admin
You will also have responsibility for General Admin tasks. This may include, although is not exclusive to:
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Receiving and triaging post
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Banking cheques
***
PLACE OF WORK
This is a home-working role. All home-working office equipment will be provided by the company as required.
In-person staff gatherings take place three times per year, requiring an overnight stay. Travel and accommodation are provided by the organisation. Additional in-person meetings may also be called as required.
We are most keen to hear from applicants who have made a conscious decision to apply to Ten Ten Resources based on the role and the work of the company. Demonstrating this in your application will set you apart from other applicants. We look forward to hearing you.
We nurture spiritual growth, personal development and social responsibility by sharing inspiring, creative media content through a Catholic lens.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
World Jewish Relief created the Specialist Training and Employment Programme (STEP) for refugees in 2016 and today we are the largest provider of specialist employment support to refugees in the UK.
STEP aims to improve integration for refugees through a targeted employment programme that addresses the complex barriers refugees face in preparing for, and ultimately finding, work in the UK. We support all refugees, regardless of their proximity to the labour market, to develop the skills and identify the opportunities they need to secure sustainable employment. Our work now includes specific programming for women refugees, Afghan nationals, Ukrainians and those who have come through the asylum system.
We now have an exciting opportunity for a Team Manager to oversee a team of Employment Advisors who provide support to refugees in the UK, assisting them in accessing job opportunities, education, and training.
This role can be remote or hybrid - South West location would be an advantage but is not essential.
You will be responsible for:
- Providing effective leadership, guidance, and support to a team of Employment Advisors
- Monitoring and management of workflow for STEP Employment Advisors
- Provide ongoing coaching and mentoring to enhance the performance and professional growth of team members.
- Quality assurance of STEP programme delivery
- Management of the referral process for STEP participants
- Monitoring and reporting using a CRM to ensure all KPIs are being met
About you
We are looking for candidates who have:
- Proven experience in a supervisory or team leadership role, preferably within a refugee support or employment-related context.
- Strong understanding of the refugee context in the UK and the challenges faced in accessing jobs, education, and training.
- Demonstrable ability to motivate, develop, and manage a team, promoting a positive and inclusive work environment.
- Experience in outcome monitoring, data analysis, and reporting and using a CRM (Salesforce/Inform preferable)
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse individuals and stakeholders.
- Strong organisational and problem-solving skills, with the ability to prioritise and manage multiple tasks effectively.
Benefits
We offer a range of benefits including:
- 23 days holiday pro rata plus bank holidays and Jewish holidays.
- Pension scheme – we contribute 5% to the World Jewish Relief pension scheme.
- Life Insurance – up to 3 times salary to nominated beneficiaries.
- Health Cash Plan – cash back to cover the costs of dental treatment, optical care, specialist consultations and a range of complementary therapies.
- Enhanced maternity & paternity pay.
- Employee Assistance Programme – free, confidential advice or support with any personal or work. related concerns or free counselling if needed.
- Season ticket / travel to work loan.
- Cycle to Work Scheme.
- On Friday the office closes at 3pm.
- We encourage flexible working and offer a range of flexible working options.
Equality, Diversity and Inclusion
World Jewish Relief promotes equality, diversity and inclusion in our workplace. We invite and welcome applicants from diverse backgrounds. We encourage applications from candidates of different ethnicities, socio-economic backgrounds, race, gender, age, disability, sexual orientation and of faith or none that meet the criteria set out for this role. You don’t need to be Jewish to work for us, but you must share our desire to assist those who need help based on their vulnerability, not their identity, recognising the dignity and potential of all people.
To apply
Please upload your CV and a cover letter which outlines why this role appeals to you and how you meet the criteria in the person specification.
Interviews will be held week commencing 13th January 2025
Bringing life-changing action to people in crisis around the world
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Media Trust Films
Media Trust Films bridges the gap between charities and filmmakers, creating powerful films that amplify the impact of grassroots organisations by leveraging the expertise of our talented directors, many with lived experience of the causes they’re supporting.
We carefully match charities with experienced volunteer filmmakers who produce and direct short films about their designated charity’s work and impact. Media Trust oversees the production, guiding and supporting the charities and filmmakers as needed.
We also provide training for charities on the filmmaking process and distribution strategies for their finished film, as well as training for filmmakers on intersectional story-telling and working with people with lived experience.
Many of our films have been recognised for their creativity and high production values at the Creative Circle Awards, Smiley Charity Film Awards, Big Syn Sustainability Film Awards and Third Sector Awards.
This year, Media Trust Films made over 40 short films for charities supported by City Bridge Foundation, Crucible Foundation, John Lyons Charity, The Mercers' Company and Santander Foundation.
For charities that are not supported by one of the funders that we work with, we also make Commissioned Films for charities who have budget to make a film.
About the Role
We’re looking to recruit a Project Coordinator to join our award-winning Media Trust Films’ team. You will work closely with the Head of Media Trust Films and our team of Executive Producers and provide them with vital logistical and administrative support, ensuring all our projects are on track.
This is a fantastic opportunity for someone who is passionate about supporting charities to drive social change, who loves storytelling through film, revels in being part of a busy team and takes pride in being well-organised and detail-oriented.
Place of work: Remote, with semi-regular travel to Central London for events and meetings (once or twice a month)
Key responsibilities
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Support the setting up of each film scheme by helping with charity research, processing charity and director enquiries and applications, helping with charity and director outreach, and supporting the team with diary and meeting management
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Provide vital logistical and administrative support for the team
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Create and maintain production schedules using our project management systems
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Ensure all programme and participant data is up to date and logged in our CRM system
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Support the monitoring and evaluation of programmes through online feedback surveys, data collation and analysis, and writing impact reports
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Support with financial administration including processing invoices and budget tracking
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Collect and file release forms, video files and production paperwork
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Support the marketing and promotion of the films
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Facilitate electronic deliveries of materials to the charities
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Ship equipment or data drives to directors and charities
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Help the team provide solutions to accessibility issues and any barriers for participants
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Assist with any other duties as may be required on an ad hoc basis.
What we are looking for in you
Essential
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Effective project management (planning, organisational and administration) skills with the ability to prioritise and manage deadlines and work across multiple workstreams at the same time
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Excellent problem solving and time management skills
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Experience in data management and maintaining databases and spreadsheets
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Keen attention to detail
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Experience in requesting quotes from, and negotiating with, suppliers
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Commitment to equal opportunities and the values of Media Trust
Desirable
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Knowledge and experience of using Microsoft 365, Eventbrite, Survey Monkey and Salesforce
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A basic knowledge of filmmaking: understanding the process and needs of filmmakers
The above job description is a guide to the work you may be required to undertake but does not form part of your contract of employment and may change from time to time to reflect changing circumstances.
Working at Media Trust
Media Trust is an ambitious charity, full of passionate people. We are a small and dynamic team that works collaboratively and supports each other in a fast-paced environment. We are looking for motivated, agile and value-driven people to join our team. In return we offer:
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Remote working
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30 days annual leave (plus bank holidays)
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Flexible hours, to be agreed with line manager
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Pension contributions
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2 volunteer days each year
Flexible Working at Media Trust
Media Trust values and respects all differences in people (seen and unseen). One of the ways we do this is by actively encouraging staff to work in ways that best suit their needs and our flexible working policy outlines many of the options available, such as part-time and term-time working, job sharing, home working and working compressed hours. Please talk to us at the interview about the flexibility and equipment or other support you need. We can’t promise to give you exactly what you want, but we do promise not to judge you for asking.
About Media Trust
At Media Trust, we believe it’s by giving everyone an equal voice that we’ll get to a more equal society. That’s why we work with charities to strengthen their storytelling, advocacy and campaigning, press engagement and social media. We do this through media, communications and digital skills training delivered with our media and creative industry partners and by matching charities looking for content creation and other communications support with media industry volunteers looking to give back. At the same time, our programmes for under-represented talent are giving young and diverse talent the creative media skills, access and mentoring to break into the media.
For more information about Media Trust’s work, see our 2023 Impact Report.
Please include a CV and covering letter (max 2 pages) headed “Media Trust Films Project Coordinator”, describing how your skills and experience match our requirements. Please also let us know where/how you first heard about the vacancy.
We aim to represent the communities we support. We encourage applications from people of colour, those who identify as LGBTQIA, working class as well as Disabled people and those living with mental health conditions.
We are happy to make reasonable adjustments for applicants who need additional support at any stage of the recruitment process – please just get in touch to discuss.
Closing date: 5pm on Wednesday 8 January 2025
Interviews: w/c Monday 12 January and Monday 19 January 2025
We believe in the power of the media to change lives.
The client requests no contact from agencies or media sales.
Charity People is delighted to be partnering with National Literacy Trust to recruit for a brand new CRM Digital Project Manager as they invest in their digital team and IT team.
Reaching out to the communities and people who need them most, National Literacy Trust empowers children, young people and adults with the literacy skills they need to succeed. Working closely with over 5,000 schools, nurseries, prisons, YOIs and through teams leading community literacy programmes across the UK, the organisation believes that literacy is a vital element of action against poverty that everyone should have access to.
CRM Digital Project Manager
Contract: Permanent, full time role
Salary: £35,000 to £38,000 per annum
Location: Hybrid - home based with ideally two days plus (up to three) in the London office per week
Closing date for applications: midnight on Thursday 9th January
As CRM Digital Project Manager you will join a supportive, flexible team, within an organisation that places huge value on staff wellbeing.
Reporting to the Senior Digital Project Manager you'll work closely with colleagues from across CRM, IT, and digital teams as well as with the wider organisation and external suppliers.
Core responsibilities within your role will include:
- Be the first point of contact and provide frontline support for queries regarding Salesforce and FormAssembly usage across the organisation
- Lead on Salesforce training to all departments, ensuring that each team understands their responsibilities around data entry, management and reporting and has the capabilities to do so
- Work with teams to translate their processes into actions on Salesforce
- Lead on user experience and feedback, capturing requirements for development where necessary and managing the delivery of projects
- Use Agile methodologies to bring together requirements from multi-disciplinary teams and create a pipeline of work
- Contribute to the emerging CRM and data strategy that underpins the work of the wider digital team
- Take active leadership in the adoption of new tools and processes, supporting the delivery of strategies for digital change management and creating metrics for success
- Proactively consider development needs and integrated tools to support processes, and provide thought leadership on how the evolution of technology can support charitable growth
- Become an active member of the Digital Customer Experience team, focusing on digital efforts more generally across the organisation and making sure that thinking and planning is strategically aligned
- Manage data visualisation projects for teams to measure their impact through dashboards and compare against public datasets
- Support with reporting at key milestones to internal and external stakeholders, understanding organisational KPIs and how the work of every team can be best represented through data
We would love to hear from you if you have the following skills and experience:
- Previous experience of working with Salesforce, ideally with experience of using FormAssembly and Salesforce data tools (e.g. Data Loader)
- Salesforce Administrator Certification of equivalent experience using Salesforce configuration and change management
- Experience of working with a range of datasets and the ability to organise information for different needs and audiences
- Experience of system development
- Experience of supporting digital products through a design life-cycle, from capturing user requirements and building a concept to user training and delivery
- Confidence in presenting technical information to different lay audiences and experience in delivering training
We're also particularly interested to receive applications from candidates who have the below, although this is not essential:
- Experience using and configuring APIs and of and using middleware (e.g. Zapier)
- Knowledge of coding languages including SQL
- Experience using data visualisation tools such as Tableau or Power BI
If you're interested in hearing more about this opportunity, please send your CV to Alice at Charity People in the first instance.
Charity People and actively promotes equality, diversity, and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Job Title: Service Manager
Location: Derby
Salary: £39,444 per annum
Contract type: Full time, Permanent
Hours: 37.5 hours per week with a requirement to particiapte in the out of hours on-call on a rota basis
We are recruiting for a Service Manager who is passionate about supporting survivors who are impacted by domestic abuse and other gender-based crimes. This is a multifaceted, fast paced, and exciting role where you will join our team in Derby to lead on the delivery and development of high-quality refuge and outreach services for survivors of domestic abuse and other gender-based crimes.
The post holder will provide line management and high-quality support to the direct reports in line with Refuge’s policies and procedures. This will include providing supervision on complex and high-risk cases, overseeing operational emergencies, and ensuring high standards of casework. The Service Manager will lead on the delivery of the multiagency aspect of work, working jointly with the Refuge teams and wider stakeholders to deliver best services to the survivors.
Candidates must have proven experience of providing direct emotional and practical support to vulnerable people, managing, and motivating staff, managing casework as well as working within multiagency setting. In addition, you must have an excellent knowledge of domestic abuse and other gender-based violence and its impact on survivors. You will have knowledge of relevant Criminal and Civil law legislation, as well as Housing and Health and Safety legislation.
As part of this role, you will be required to participate in an out-of-hours on call rota.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am 6 January 2025
Interview Date: 16 and 17 January 2025
Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development.
Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.
The client requests no contact from agencies or media sales.
Job overview
Since 1999, RUHX has had an unwavering commitment to excellence that has extended beyond NHS budgets, supporting the RUH and community healthcare. We have gone further to give every patient the extra extraordinary care they deserve while supporting our staff to do what they do best and furthering innovation within our hospitals. We’re out there in our community, collaborating with the people and organisations that drive real change. And we’re making sure that every penny we raise goes towards improving health, happiness, and well-being for everyone in our community.
Every day on our team is a unique experience, offering a flexible work environment. We believe in a balanced approach, with equal time spent working from home, in the office, and engaging with our community.
Our track record speaks volumes, evidenced by £10m raised for the Dyson Cancer Centre, which opened in April 2024, the introduction of Robotic Surgery in 2023 following a £2.3m campaign, £1m+ for the Breast Unit expansion in 2022 and many other projects. We have numerous other initiatives on the horizon—this is an exciting time to join the team.
Main duties of the job
As our new Charity Impact Manager, you’ll have many opportunities to make your mark and the freedom to try new ideas. You will also be supported by a culture that encourages learning and being positively disruptive.
As our lead on grant-making and impact reporting, you will work closely with the Associate Director of RUHX, Head of Operations, Head of Development, and colleagues across the RUH to further develop our internal grant-making scheme and impact reporting. From multi-million pound surgical robots to providing starter packs for children diagnosed with type 1 diabetes, you will work on projects that make an extraordinary difference to our patients, our staff and our community.
You will need experience in charity grant-making and impact reporting. We will help you grow your career in the charity sector while you are part of an ambitious and fun team that goes further to give every patient the extra extraordinary care they deserve.
Closing date: 20/01/2025 23:59
The client requests no contact from agencies or media sales.
Battersea’s Finance and Corporate Services incorporates a range of functions that support the rest of the organisation, working strategically and collaboratively to ensure that Battersea can be here for every dog and cat.
We are looking for someone to join our team as a Risk Manager, to manage and improve Battersea’s existing enterprise risk management approach at a strategic and operational level.
To be successful in this role, you will have strong experience of being a risk leader, a comprehensive understanding of enterprise risk management, and practical application of risk management across a similarly sized organisation, with significant analytical skills.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 6th January 2025
Interview date(s): w/c 13th & 20th January 2025
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.
The client requests no contact from agencies or media sales.
Are you ready to support a dedicated team of expert practitioners supporting young prison leavers to transform their lives? Switchback supports young Londoners to live life differently after prison with award-winning results. At the heart of the organisation, our Delivery Team has grown quickly over the last four years to ten Switchback Mentors with two Delivery Managers and a Pathways Partnership Manager.
The Delivery Manager role leads on ensuring our team of Switchback Mentors, who work within prisons and the community, have the support, systems and processes in place to deliver the Switchback programme effectively, maximising the impact for Trainees. Caseloads are deliberately small; Mentors work with no more than five Trainees at a time, with an annual Trainee minimum target of 10-12.
The post holder will be responsible for line managing Switchback Mentors, providing support, development, and motivation to ensure the delivery of the Switchback programme to a high standard, in line with the organisation's approach and values. Additionally, they will ensure that the Delivery Team’s operational processes are well-developed and effectively implemented.
Working alongside the Head of Delivery, CEO and one other Delivery Manager, you will ensure that the insights from our work with Trainees inform the continued development of our programme and methodology. You will also support the Head of Delivery to implement improvements to our model, including piloting and assessing new approaches and adaptations, so we can continuously strengthen and grow our offer to reach more men in the justice system.
The client requests no contact from agencies or media sales.
Are you looking for a flexible role in a position that can really make a difference? If so, maybe you could be our next Finance Manager.
Possability People is a pan-impairment disability charity based in Brighton. We work with people with a number of health conditions, including mental health, as well as older people. We support people through a number of services and projects with a passionate and dedicated staff team. We empower and enable those we work with to live the lives they choose.
The Finance Manager is a key member of our team. You will be responsible for the accounting and financial management of the charity and its trading company. You will be responsible for reporting on the financial performance to Trustee Board and the Finance Sub-Committee.
In liaison with the Chief Executive Officer (CEO) and Chief Operating Officer (COO), you will lead on agreeing departmental and overall budgets. You will be responsible with the CEO for ensuring a high quality and effective working of the charity including compliance with all its financial policies and statutory requirements.
This role can be worked flexibly; at home, hybrid, or in our office in Kemp Town Brighton, and on the days and times that suit you, whether that’s mornings, afternoons, or even evenings.
Part time post 18 hours per week, 0.51 full-time equivalent FTE)
Salary £40,000 per annum (pro-rata)
Closing Date: Friday 10 January at 9am
Interview: To be confirmed, but likely Thursday 16 January
TO APPLY please visit our website.
Volunteer Opportunities also exist in various areas in the organisation. It would be great to hear from you.
We actively encourage applications from disabled people in accordance with a policy of equal opportunity. We guarantee an interview if you demonstrate you meet the essential criteria and have let us know you’re a disabled person.
Registered Charity No. 1114435, Company Ltd. By Guarantee No: 05706441
Enabling and empowering people with health conditions to live the life they choose.
The client requests no contact from agencies or media sales.
Please note: In accordance with our Safer Recruitment Policy, we are unable to accept CV's and ask that you complete the application form instead This can be found to download further down this page.
Application deadline: Monday 13th January 2025 (9:00 am)
Proposed Interview Date(s): Tuesday 21st / Wednesday 22nd January 2025 - Please make sure you can be available on the proposed interview date(s) as it is very difficult to offer an alternative.
About The Role
The Fundraising and Impact Manager is a vital role for Creative Youth Network as we seek to reach ambitious funding targets and build on our recent growth. We are looking for an excellent storyteller who brings together data, young people’s voices and a creative approach to produce persuasive and impactful proposals. The post-holder will be an accomplished relationship manager who understands the motivations of different funders as well as how to nurture those who have already given.
We’re looking for someone with a genuine passion for both youth work and the importance of creativity as transformative tools in a young person’s life.
About Us
Creative Youth Network is an award-winning charity with a mission to enable young people to reach their potential, no matter what their background or circumstances. Operating across Bristol and South Gloucestershire, we offer a range of services ranging from our 10 local youth clubs, to targeted support for young people with specific needs, work within schools (in particular for young people at risk of disengaging from education), and an exciting range of creative courses, programmes and activities, including early career support for young people embarking on careers in the creative sector. Our services are rated “Outstanding” by the National Youth Agency.
The Benefits
• 33 days annual leave (inc. bank holidays) per year pro rata
• Excellent family friendly policies
• A generous pension scheme
• A cycle to work scheme
• Paid breaks
• Fantastic development opportunities
• Employee Assistance Program
• Virtual GP consultation and medical advice service
Next Steps
A full Job Description and Application form are available to download below and via our website where you can also apply.
In accordance with our Safer Recruitment Policy, we are unable to accept CV's and ask that you complete the application form instead.
This role is subject to a satisfactory enhanced DBS check.
Equity, diversity and inclusion
Creative Youth Network is committed to inclusivity, equality, and equity. We pride ourselves on giving opportunities to people of all walks of life and all class backgrounds. This includes people who identify as D/deaf, disabled or neurodivergent, LGBTQIA+, are early in their careers or come from groups who experience racial inequality.
We therefore particularly encourage applications from candidates who are likely to be underrepresented, including people from Global Majority backgrounds (often referred to as BAME – Black, Asian or Minority Ethnic).
As an employer we are committed to promoting and protecting the physical and mental health and wellbeing of all our staff.
The client requests no contact from agencies or media sales.