Data Support Manager Jobs

ROLE PURPOSE

The Trusts, Foundation and Corporate Partnerships Manager will play a critical role in maximising income for St George’s Hospital Charity through the development and management of relationships with trusts, foundations, and corporate partners. This position requires a can-do, proactive attitude in securing unrestricted and restricted philanthropic support for key projects, particularly our Time For a Change fundraising appeal that aims to raise £5m to transform our children’s wards at St George’s Hospital.

You will be responsible for growing restricted and unrestricted income through the development of strategic, long-term partnerships with Trusts and Foundations and Corporate Partners that provide a sustainable source of income. Working closely with Head of High Value and Director of Fundraising and Communications the postholder will be instrumental in developing a strong and realistic pipeline prospects and securing regular five-six figure gifts. You will maintain £1.2m income/year with ambitions to grow this income to £1.7m/year from Trusts and Foundations and Corporate Partnerships over the next 5 years and by 29/30. The ideal candidate will be proactive and solutions focussed. They will have a proven track record of philanthropy including relationship management, proposal writing, budget development and collaboration with internal teams to communicate impactful fundraising appeal

MAIN DUTIES & RESPONSIBILITIES

Fundraising Responsibilities

• Develop a strong and realistic pipeline of Trusts and Foundations and Corporate Partnerships that align with our strategic objectives and fundraising appeals.

• Be proactive and ambitious supporting the growth of our income across Trusts, Foundations and Corporate Partnerships from £1.2m/year to £1.7m/year over 5 years.

• Develop and manage a robust income portfolio, researching prospects, making approaches, building relationships and submitting compelling proposals and application to Trusts and Foundations and Corporates.

• Build project budgets from scratch.

• Create tailored stewardship opportunities for funders which effectively communicate the difference their support has made. To include face-to-face meetings, hospital visits, written reports/digests and attendance at relevant events to strengthen relationships and enhance donor engagement

• Provide regular progress reports to the Head of High Value and Director of Fundraising and Communications, highlighting milestones, KPIs, and potential risks to income generation.

Corporate Partnerships Management

• Contribute to and implement the strategy for securing new corporate partnerships while maintaining and enhancing relationships with existing partners to ensure ongoing support.

• Develop creative and impactful partnership pitches and proposals to attract new corporate sponsors.

• Oversee account management plans for existing corporate partners, programming stewardship events, ensuring that reporting is undertaken, engagement is sustained and opportunities for growth are identified and acted upon.

• Work closely with senior volunteers and stakeholders to develop new business leads and maximise partnership potential.

• Collaborate with the Community & Events Manager to leverage corporate opportunities, turning local engagements into larger partnerships.

Trusts and Foundations Management

• Build and maintain income from Trusts and Foundations using prospecting tools and desk-based research.

• Be proactive in approaches to Trusts and Foundations via phone and/or emails

• Develop creative and compelling approaches and applications that are tailored to charitable objectives of funders.

• Build project budgets and fundraising pipelines in line with funders requirements.

• Maintain and manage a calendar of activity for Trusts and Foundations to ensure we deliver an excellent level of stewardship including six-monthly updates and bespoke visits.

Research and Pipeline Management

• Conduct thorough research to identify and qualify potential funders across trusts, foundations, and corporate sectors, maintaining a dynamic philanthropy pipeline.

• Monitor and manage progress through the pipeline, ensuring that prospects are appropriately cultivated and that targets for each stage of the portfolio are met.

• Ensure compliance with fundraising regulations and data protection laws throughout the prospect research and relationship management processes.

General Duties

• Maintain accurate records of stakeholder communications in our Raiser’s Edge database and activities in line with data protection obligations and best practices.

• Work with Finance to reconcile income.

• Participate actively in team meetings and contribute to the overall objectives of the fundraising department.

• Working with the Head of High Value ensure our offer to partners is accurately reflected on our SGHC – Role Profile Page 3 of 3 website. This may include updating webpages.

• Supporting fundraising events.

• As and when required, provide front desk coverage, welcoming visitors and donors at the Welcome Office and serving as a friendly and helpful representative of the organisation.

• Engage in continuous professional development and participate in regular performance reviews. This is not an exhaustive list of tasks.

Duties may vary depending on Charity’s needs. Interviews will take place on Monday 13 January and be help in person

Role description:

Southampton Hospitals Charity is a newly set up charity, with a new finance department. We are looking for a self-motivated, experienced individual, to undertake and manage all day to day book keeping operations and tasks in the department. This will mean rolling up the shirt sleeves and doing the book-keeping (in the short term, alongside the Director of Finance). In the medium term, after assessing resourcing requirements, we may recruit an additional member of staff for this role to manage.

Essentially, this role will be responsible for all day to day book keeping operations in the finance department, ensuring that accurate and complete accounting records are kept up to Trial Balance, and that financial processes are efficient and adhered to. They will not be responsible for preparing management accounts.

The role will be expected to collaborate with the Director of Finance on the improvement of existing systems and the introductions of new ones, especially those used by non-financial staff, to ensure that all necessary information is fed to the finance department. They should be proactive, and excited by the opportunity to make their mark on this fledgling charity with a remit to raise money for the NHS in the local area.

Main Responsibilities:

Income

• Post all income streams to the nominal ledger
• Download supporting records from all payment platforms (JustGiving, Stripe, etc), and reconcile to receipts
• Liaise with fundraising staff to identify other bank receipts
• Raise sales invoices as required
• Maintain credit control over the very small sales ledger
• Reconcile fundraising CRM software with accounting software

Expenditure

• Process purchase orders and purchase invoices, ensuring compliance with authorisation procedures
• Process grant awards, ensuring compliance with authorisation procedures
• Reconcile supplier statements
• Generate suggested payment runs
• Maintain purchase ledger and resolve supplier queries
• Process staff expenses
• Process prepayment card and credit card expenses

Bank

• Perform bank reconciliation
• Manage the process for onsite storage of cash and cheques, their transfer to the NHS Trust cashiers office, and the recording of cash and cheques

Record keeping

• Ensure that records are properly maintained in electronic format to comply with statutory, financial and GDPR regulations
• Support end-of-year preparation to ensure compliance with statutory reporting and thorough, accurate record-keeping
• Assist in gathering documentation for audits, ensuring necessary information is organised and available
• Work with FD to ensure that the necessary accounting processes and reporting systems are in place

Other

• Reconcile control accounts at month end
• Post regular journals as required
• Produce ad-hoc reports as required
• Complete government and other surveys as required
• Represent the Charity in all dealings with internal and external stakeholders in a professional and efficient manner
• Champion our code of behaviour and act as a role model, ensuring that our safeguarding and other key policies and procedures are adhered to at all times so as to protect the people we work with and our reputation
• Perform other duties as reasonably required in line with the nature of the role

Person Specification:

Knowledge and experience

• Qualified or part-qualified in an accounting qualification
• Experience of maintaining book-keeping records for an entire organisation
• Experience of working with accounting software (Xero is used by the charity)
• Experience of working independently
• Some experience working within a charitable or health-based organisation would be useful but not essential.

Skills, abilities, and behaviours

• A drive for accuracy
• A drive for adherence to processes
• Exceptional attention to detail
• Excellent problem solving skills
• Good communication skills – liaison with other charity staff will be essential
• Good IT skills, including database work and at least intermediate Excel
• Good written communication skills
• Commitment to team-working and respect and consideration for the skills of others

Role description

We are looking for two self-motivated individuals to lead our programme delivery. One Programme Manager will be based in London with potential travel required across different locations in England, most likely Reading and the South East of England. The other Programme Manager will be based in Birmingham with potential travel required across different locations in England, most likely Coventry, and the across the West Midlands.

At the forefront of the organisation, you will be responsible for delivering all programmes allocated to you. Working alongside the Programmes Team Leader, you will be responsible for leading conversations related to retention and expansion of partnerships to drive our mission.

Our programme delivery involves maintaining partnerships with schools and universities, supporting our volunteers to become highly effective coaches, and managing programmes end-to-end from initial planning through to impact evaluation.

As well as delivering programmes in schools, once qualified as a coach, you will have the opportunity to be a professional coach to young adults from disadvantaged backgrounds currently at university or in the early stages of their career. 

You will also be responsible for the retention and renewal of partnerships within the region. You won’t have responsibility for generating new partnerships, but will be expected to support the CEO and Director of Programmes with identifying new opportunities and partners where you can.

You will flourish in this role if you enjoy thinking quickly, responding to challenges!

Programme coordination and delivery: 

• Coordinate and run multiple in-school and online programmes (core and peer to peer) across the region. 

• Set timelines for programme start and finish dates. 

• Oversee programme quality and communicate with school staff  weekly to provide feedback after sessions. 

• Facilitate in-school or digital workshops for groups of pupils (KS1-5). 

• Plan and organise graduation trips to a local university for pupils on the programme.

• Coordinate and allocate coaches to school programmes, communicating with them weekly and when needed arranging transport for them to schools.

• Collect data for monitoring and evaluation purposes, such as pre and post programme questionnaires, attendance records, and pupil and coach feedback.

• Report regularly to the Director of Programmes on key performance indicators and  programme updates.

• Build and maintain relationships with coaches, pupils and teachers.

• Collect data and write impact reports and case studies.

• Once qualified Coach on our Lifecycle programmes.

Volunteer recruitment and management:

• Recruit and retain volunteer coaches (meeting minimum requirements set termly). 

• Manage volunteers and Head Coaches.

• Deliver coach training to volunteers in person and online. 

• Create a thriving community of social mobility advocates among university  students and young professionals. 

• Develop and maintain relationships with universities, corporate partners and others.

Contributing to the development of the region and wider organisation:

• Ensure retention of schools within the region by delivering high quality programmes, and leading retention, renewal, and expansion conversations with partners.

• Support a strong and supportive network of schools, Multi-Academy Trusts (MATs), universities, corporate partners and others.

• Ensure the retention of volunteer coaches (meeting minimum targets set termly).

• Maintain relationships with coaches, pupils and teachers.

• Contribute to programme design, take part in a working group and whole team meetings.

• Content generation  for social media and marketing materials. 

• Running pupil and school leader focus groups.

• Carry out other tasks that are within the scope and spirit of the role.

Person Specification

Essential characteristics and experience: 

• Passion for social mobility. We have big aims and are looking for those who share our desire to make education fairer in the UK so a person’s background does not determine their future.

• Ability to think on your feet. Volunteer management and working with young people can be unpredictable, so you will need to be comfortable working reactively to solve challenges at short notice.

• Programme or project management experience. 

• Experience with young people. Comfortable running a session or delivering a workshop with a group of young people from age 8-18.

• Relationship building and facilitating. This is a public-facing role so you will be involved in communicating and delivering workshops to groups as well as communicating our mission to a wide range of stakeholders (business leaders, senior members of MATs, universities etc.).

• Experience of coaching or willing to complete a Level 1 Coaching Qualification.

• Experience of sales or partnership management/development.

• Excellent communication skills – written and verbal - and experience of making presentations to diverse audiences.

• Ability to think and plan strategically to achieve successful organisational outcomes.

• Clear analytical skills, and ability to plan ahead and supervise and support operations.

• Ability to make quick and clear decisions.

• Excellent planning skills to ensure effective use of resources and budget.

• Carry out other tasks that are within the scope and spirit of the role.

Desired characteristics and experience: 

Volunteer recruitment and management:

• Understanding of the specific barriers to social mobility and the context for pupils we work with. 

• Experience of sales or partnership management/development.

• Experience of working in education settings.

• Experience of working with and empowering people who have faced challenges in their lives.

Key details

Benefits:

• An opportunity to contribute to a young, exciting charity with scope to input widely and take on new responsibilities.

• Starting salary of £30,579 pro-rata (plus £2,500 London weighting where applicable).

• 28 annual leave days (pro-rata).

• Fridays off during non-term-time.

• The opportunity to become a certified coach.

• Access to a £100 individual annual CPD budget in addition to CoachBright’s standard training offer which includes safeguarding, health and safety and diversity, equity and inclusion training).

• Access to a 24-hour employee assisted helpline facilitated independently by Health Assured.

• Access to BrightHR perks which includes an array of discounts in various areas such as retail and technology. 

Key Information:

• Permanent contract.

• Remote role with travel to schools across England. 

• Full-Time/part time position, 35 hours per week pro-rata (with some weekend/evening hours required during volunteer recruitment and training periods which will be acknowledged in TOIL). 

• Reporting to the Programmes Team Leader.

• Start date as soon as possible.

Job Title: Individual Giving Manager – VAC120

Working Hours: 37.5 hours per week

Salary: up to £40,000 per annum

Contract: Permanent

Deadline: Monday, 13 January 2025

Telephone Screening: 17- 20 January 2025

Interviews to take place: Wednesday, 29 January 2025

Location: Leeds with the option to work from home.

Do you want to work for a Charity that offers flexible working, training and development and a culture that is committed to the health and wellbeing of its employees?  Do you have previous experience working within Fundraising and have strategic skills? If so, we want to speak to you!

Leeds Hospitals Charity

Leeds Hospitals Charity is proud to support Leeds Teaching Hospitals NHS Trust. At Leeds Hospitals Charity, we work with NHS staff to improve the experience of patients and families. We are passionate about healthcare and about making our hospitals amazing.

People are central to everything we do at the Charity.  Our home city of Leeds is multicultural, and we embrace its diversity. Difference is to be celebrated, it inspires innovation and makes us stronger. For us equality, diversity, and inclusion are fundamental principles. They underpin our goal to support the communities of the hospitals in Leeds.

The Role

Reporting to the Head of Individual Giving, this role will help the charity to grow unrestricted income from individuals – including regular giving, giving in appreciation, mid value giving and appeals. You will lead on plans to grow our Individual Giving supporter base, uplifting donor gifts and providing excellent supporter experience to increase retention rates through the loyalty and commitment of donors.

The person will:

· Directly manage an Individual Giving Officer.

· Manage and identify growth opportunities for key individual giving income streams including appeals, regular giving, mid value giving, supporter newsletters, digital giving and appreciation of care donations. 

· Write engaging, impactful copy to engage and motivate donors and potential new donors.

· Work with the Supporter Journeys Officer to plan, introduce and evaluate integrated supporter journeys to grow loyalty and commitment.

· Produce detailed reports on campaign performance and monitor against past performance and planned expectations.

The successful candidate will have:

· Ideally you will have 3-4 years’ experience in a similar individual giving role.

· Previous line management experience, including conducting 1-1s and appraisals.

· An understanding of charity law, GDPR, data protection, PECR and the code of fundraising practice.

· Be a natural storyteller, able to demonstrate impact of support to encourage donations and increase retention.

· Previous experience of full campaign management including briefing agencies, sourcing content, managing data, copy development, proofing, briefing stakeholders, developing campaign analysis and reporting, managing budgets.

· Experience of using a CRM database and working with data teams to update key information, segment audiences and interpret results.

Benefits:

· 27 days holiday a year plus bank holidays with the option to buy additional holiday.

· Flexible and Hybrid Working

· Volunteering Days

· Unlimited access to our online Learning & Development Portal

· Line Management Training Programme

· Pension scheme- 5% employer contribution

· Annual pay review

· Health & Wellbeing support including:

o access to an Employee Assistance Programmes and trained Mental Health First Aiders

· Life Insurance Protection

· Cyclescheme

· Car Lease Scheme

· NHS Blue Light Card and Discounts.

As a Disability Confident Employer we commit to offering all applicants who consider themselves to have a disability an interview if they demonstrate they possess the essential skills and experience required for the role. Please advise on your covering letter if you consider yourself to have a disability.

Thank you for taking the time to apply for our position. We appreciate your interest in Leeds Hospitals Charity. If your application is selected to continue in the interview process, a member of our HR Team will be in contact with you before the scheduled interview date.

Location: Hybrid working part London Office (Islington, London) part home work. The post holder will work a minimum of 1 day per week in the office.

Salary: £40,450 per annum  
Hours: 35 hours per week 

This is a full-time permanent position.

Interviews will be scheduled as and when applications are received. Please apply promptly as the vacancy will close once we have appointed a successful candidate. 

Who we are looking for 

You’ll be joining our Fundraising and Engagement team at an exciting time as we leverage our new, global brand to engage and recruit supporters and raise essential funds to power our work.

We’re looking for a strategic, insights-led individual to join our passionate Supporter Marketing & Experience team and lead Individual Giving. The team is on an exciting journey of growth as we prepare to launch a new Membership product to unlock our connected masses and grow our Legacies programme.

With your insight-led approach and direct marketing expertise, you’ll help shape the programme, working closely with the Head of Supporter Marketing & Experience. 

Experience required 

• ​Leading and managing a team

• Planning, managing and evaluating multi-channel direct marketing campaigns for supporter acquisition and retention 

• Planning, executing and evaluating integrated supporter journeys, using digital and email platforms

• Developing and monitoring KPI’s and reporting to drive decision making

• Collaborative working with multiple internal and external partners including fundraising & marketing agencies 

• Planning and managing projects and budgets

• Evaluation and reporting of direct marketing activities

• Working in a recognised database 

About Breakthrough T1D 

Breakthrough T1D is the world’s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia. 

You will find a vibrant atmosphere and spirited team at Breakthrough T1D, always striving to make a difference to people living with type 1. 

Employee benefits 

As an employer we offer: 

• Hybrid working arrangements

• Flexible working and will consider compressed hours

• Generous annual leave entitlement – 25 days per year plus bank holidays for full-time staff with leave increasing after three and five years’ service

• Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment

• Season ticket and cycle loan

• Pension scheme

• Family-friendly policies – maternity, paternity, adoption and shared parental leave at enhanced rates

• Personalised training to suit your career aspirations and professional development 

Breakthrough T1D is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age. 

Job role: Programmes Manager

Salary: £45,000, plus generous benefits

Contract type: Permanent

Full-time/Part -time: 35 hours; flexible working considered

Key dates: Closes 23:59, Monday 6 January 2025, Interviews w/c 20 January 2025

Foundations strives to be a great place to work, where everyone is high performing and where together we achieve impact that makes a real difference for vulnerable children and families. We focus on using and championing high-quality evidence, working directly with government and local leaders to provide practical solutions and encourage change. We’re an organisation with ambitious aims and our people are essential to our success.

The Programmes Team at Foundations plays a key role in the generation of actionable evidence in early intervention and children’s social care. We strive to raise the standards and volume of good quality research in the sector by identifying promising interventions and building up and strengthening the sector’s capacity to take part in, learn from and use high quality evidence.

We use programme funding as a mechanism to support the generation of new evidence where there are gaps, and as a lever by which to influence the standards of research in the wider sector. As a What Works Centre, we fund the delivery of a programme in order to commission an independent evaluation to determine the impact of these interventions on outcomes of interest.

The Programmes Team is responsible for ensuring grant funding and commissioning are done to the highest standards across the organisation and the team also oversees a varied portfolio of delivery grants.

Our Programme Managers span many areas of expertise. We're therefore looking for an individual to join our team, with strong experience in one or more of the following areas:

· Project management and/or programme management

· Grant making or commissioning

· Grant management.

We are particularly keen to see applicants with the above experience who have worked in the early intervention and children's social care sector and/or research sector. We also welcome applications from individuals who have lived experience of children's social care, or who have worked directly in practice.

We value and celebrate diversity and are committed to providing an inclusive environment for all our employees. Our people are at the heart of everything we do. We believe it’s vital that our workforce reflects the diversity of our stakeholders, and the wider society in the UK, and we actively seek candidates from diverse backgrounds and communities.

We offer excellent salaries, learning and development opportunities, and a great office location situated in the heart of St James’s. We work in a hybrid and flexible way at Foundations that recognises the importance of a good work-life balance.

Closing Date: 23:59, Monday 6 January 2025

Interviews (Virtual): w/c 20 January 2025

About ELBA
ELBA's mission is to bridge the gap between businesses and communities to drive social change and create opportunities for all. The organisation is dedicated to tackling the systemic issues of social mobility, poverty, and inequality, particularly in East London and surrounding areas. ELBA achieves this by mobilising the resources, skills, and expertise of the business sector to support over 36,000 beneficiaries each year.

At the core of ELBA's mission is the belief that everyone deserves the chance to thrive, regardless of their background or circumstances. By fostering partnerships between businesses and communities, ELBA aims to create sustainable change, improve access to services, education and employment, and build stronger, more inclusive communities. Through its programmes and interventions, ELBA works to ensure that economic growth benefits everyone and that barriers to opportunity are dismantled.

Each year, over 100 corporations and regional stakeholders channel their efforts, volunteers, resources, and social impact strategies through ELBA to achieve meaningful impact. The organisation is widely trusted and recognised for designing, managing, and measuring award-winning corporate-community investment partnerships. ELBA collaborates with leading organisations across financial services, law, insurance, professional services, real estate, and technology as well as with local charities, schools, universities, the NHS, and local authorities.

Job Purpose

The Operations Director is a strategic leader responsible for overseeing ELBA's operational functions to maximise community impact and strengthen corporate partnerships. This role is pivotal in ensuring that programme teams are empowered, supported, and held accountable for achieving their objectives. The Operations Director will work closely with the CEO and Partnership Directors to sustain ELBA’s position as a leader in Employee Supported Volunteering (ESV), social mobility, and place-based initiatives.

Working for ELBA

As well as a competitive salary we have a generous annual leave entitlement that increases with length of service; life assurance; 5% employer pension contribution; BUPA health cash plan; enhanced maternity and paternity pay; an active wellbeing and equalities programme led by staff; a varied and busy learning and development schedule; bicycle purchase scheme; and an Employee Assistance Helpline. In our staff survey our people tell us they love the interaction with active and caring colleagues; the worthwhile nature of our work; and great agency in how they deliver their objectives.

ELBA is a very diverse organisation, representative of the community we serve in East London. 

Key Responsibilities:

1. Leadership and Team Management: Oversee Heads of Programmes, fostering a culture of collaboration, accountability, and innovation; provide resources, support, and professional development to ensure teams meet objectives.

2. Operational Strategy: Develop and improve systems, processes, and KPIs aligned with strategic goals; champion Salesforce adoption and digital transformation.

3. Cross-Functional Collaboration: Enhance internal efficiencies, reduce silos, and align operational and programme activities with community and corporate needs.

4. Impact Measurement: Strengthen impact reporting frameworks, promote data-driven programme management, and ensure transparent reporting on partnerships.

5. Resource Management: Oversee budget planning and resource allocation; ensure financial efficiency and support programme delivery.

6. Compliance and Risk: Ensure compliance with regulations, develop risk management processes, and conduct regular operational audits.

7. Sector Leadership: Support ELBA’s leadership in ESV, social mobility, and community impact by staying ahead of sector trends and driving operational excellence.

Key Competencies:

• Proven leadership and team management experience.

• Strategic planning and alignment with organisational goals.

• Operational excellence with a focus on systems, processes, and reporting.

• Stakeholder management and data-driven decision-making (Salesforce preferred).

• Strong focus on impact measurement and resource efficiency.

Person Specification:

• Extensive senior operations and line management experience.

• Expertise in ESV, community development, and corporate partnerships.

• Knowledge of compliance, risk management, and regulatory standards.

• Skilled in resource planning, budgeting, and cross-functional collaboration.

• Experience in digital transformation and CRM systems.

Desirable:

• Formal project management qualifications (e.g., PRINCE2, PMP).

• Understanding of social impact measurement and safeguarding policies.

ELBA wants to represent the diverse community we support and aims to be an inclusive employer in terms of ethnicity, disability, sexual orientation & background. We are an equal opportunities employer and we welcome all applications. 

Please note this role is required to have an enhanced Disclosure and Barring Service (DBS) check. The successful candidate will be required to comply with ELBA's safeguarding policies and any appointment will be subject to satisfactory references as well as DBS.

 As a Bid Writing and Fundraising Manager, you will be responsible for raising significant funds and securing new business partnerships that will support the transformational journey of our charity. This role requires exceptional strategic thinking, strong networking skills and contacts, and a proven track record of achieving fundraising targets.

This position is an opportunity to make an impact on how childhood, teenage and young adult cancer research is funded both nationally and internationally. The post holder will raise funds and lead on the Charity’s mission. With this in mind, the post holder will need to be a self-starter and identify and act upon areas for fundraising. They will be the bid writing and fundraising lead, representing the charity and building collaborative relationships and our reputation with partners, clinicians and research and policy organisations, including co-funders and the AMRC, NCRI, Children and Young People with Cancer Coalition, One Cancer Voice, etc.

Job Title: Production and Facilities Manager
Location: The Poppy Factory, 20 Petersham Road, Richmond, Surrey TW10 6UR
Full Time: 37.5 hours per week (08:00-16:30, Monday to Friday)
Contract: Permanent
Salary: £48,175 per annum

At The Poppy Factory, we take immense pride in our mission to support veterans and their families, helping them to lead fulfilling lives after service. We are a close-knit team united by our shared values of Adaptability, Collaboration, Empowerment and Sense of Purpose. We are looking for a Production and Facilities Manager who embodies these values, someone who is committed to excellence, teamwork, and making a meaningful difference.

The Role:

As the Production and Facilities Manager, you will be at the heart of our operations, ensuring that our annual order for the Royal British Legion's Poppy Appeal is fulfilled to the highest standards. You will also oversee Health & Safety and Facilities management for the organisation, our premises, and office tenants.

Responsibilities will include:

• Overseeing all aspects of the production process, ensuring products are delivered on time and to quality standards.

• Leading and developing a production team of 17 staff, managing staff performance, and offering support, coaching, and mentoring to help everyone reach their full potential.

• Taking the lead on health and safety for the factory, visitor centre, and commercial properties.
• Overseeing facilities maintenance, ensuring that all buildings and systems (fire safety, ventilation, heating) are regularly tested and compliant.

• Coordinating work experience schemes, corporate volunteering, and other initiatives that engage the wider community in supporting veterans.

Who We’re Looking For:

We are looking for someone who has a deep sense of responsibility and pride in their work, someone who thrives in a fast-paced environment and values the opportunity to make a real impact. You’ll be a natural leader who can inspire a team, and you will have experience in managing production operations, facilities, and health and safety.

Key Skills and Experience:

• Experience: Proven experience in a management role in a manufacturing or operations environment. Experience of staff management, production scheduling, and liaising with external contractors is key.
• Leadership: Strong leadership skills with a hands-on approach to staff development and performance management.
• Health & Safety: Knowledge of health and safety regulations and practical experience implementing safe working practices.
• Facilities Management: Experience in overseeing building maintenance and managing service contracts.
• Values: A strong commitment to diversity, equality, and inclusion, with an understanding of the challenges faced by veterans and people with disabilities.
• Communication: Clear, concise communication skills, with the ability to work collaboratively with internal teams, external contractors, and stakeholders.

Desirable:

• A qualification in Health & Safety (e.g., NEBOSH) or equivalent.
• Experience in project management or operations/logistics management.
• Knowledge of mental health issues, safeguarding, and first aid training.

Why Work at The Poppy Factory?

Joining The Poppy Factory is more than just a job. You will be part of an inspiring and passionate team that provides meaningful work that directly supports veterans and their families. We are committed to creating an inclusive and supportive workplace that values each individual’s contribution and well-being.

The Poppy Factory aims to be an exemplar employer. We recognise the impact that working with a challenging cohort can have on our staff, which is why we prioritise work/life balance and support mechanisms including training, supervision and EAP provision.

The Poppy Factory provides competitive terms and conditions of employment, including:

• Opportunity for home-based/hybrid and flexible working
• 28 days’ basic annual leave per year (including a day in lieu of Armistice Day, and 3 days’ Christmas closure), rising to 32 days with long service, plus bank holidays
• Double-matched pension contributions up to 10% employer contribution

How to apply

To apply for this position please send your CV and a covering letter clearly outlining how you meet the essential criteria in the person specification as set out in the candidate pack and submit via the online application process. Please address your covering letter to Jeff Short, Director of Production & Estate.

The closing date for applications will be 19 January 2025. Please note, we are unable to accept late or incomplete applications.

Equality, Diversity and Inclusion

We are committed to equality, valuing diversity and promoting inclusion within our workforce, including the volunteers who give their time to us.  We work to maintain an environment where the needs and aspirations of all employees are met, irrespective of characteristics protected under the legislative framework of the Equality Act 2010. We expect everyone to understand and accept their personal responsibility to recognise and value differences and the unique contributions that people make to the way we deliver our work. As an equal opportunities employer our commitment is to take positive measures to recruit people from underrepresented groups, and we actively encourage applicants from diverse backgrounds.

As a Disability Confident employer, we offer a guaranteed interview for any job applicant with a disability who meets the essential criteria for the role. Please indicate in your covering letter if you wish to be considered under this scheme. We are also happy to discuss reasonable adjustments to the application or interview process to accommodate disabled candidates. 

Additionally, we offer a guaranteed interview to veterans of the UK armed forces or members of the Reservist forces who meet the essential role criteria. Please make it clear in your application if you wish to be considered on this basis. Please note, to be eligible for consideration under this scheme your application must demonstrate that you meet the essential role criteria as set out in the person specification.

Full time (flexible working options available)

Hybrid - Farringdon, London/Home-based

Closing Date: 5 January 2025

Ref 6912

Save the Children UK has an exciting opportunity for a collaborative and creative marketing professional with strong experience in mid-value supporter engagement to join us as our Mid-Value Marketing Manager, where you will develop and deliver impactful marketing campaigns to deepen supporter relationships and drive income growth. 

This is a unique opportunity to shape a new role, creating strategies to deepen engagement and drive long-term support for our mission to improve children's lives worldwide. 

Please note that this role offers the opportunity for hybrid working and will require the successful application to work from our London, Farringdon office up to 4 days per month.   

About Us 

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn, and protection from harm. 

When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach. 

About the Role 

As Mid-Value Marketing Manager, you will oversee our mid-value programme, creating and implementing marketing campaigns that build meaningful connections with supporters. Using audience insights and data analysis, you will tailor strategies to inspire action and loyalty while ensuring all touchpoints deliver a cohesive supporter experience. 

You will work in a fast-paced, collaborative environment, applying agile principles to adapt plans and drive improvements. This role is integral to achieving mid-value income and engagement targets, ultimately helping to deliver long-term value for children. 

In this Role, You Will: 

• Work as part of a multi-disciplinary team to attract, retain, and engage mid-value supporters, leveraging insights to build long-term relationships. 

• Plan and execute marketing activities to meet ambitious income, action, and loyalty targets. 

• Collaborate with Loyalty and Philanthropy teams to develop seamless supporter journeys that foster increased engagement and progression to higher-value segments. 

• Analyse marketing effectiveness, applying a test-and-learn approach to improve campaign outcomes and drive innovation. 

• Develop and maintain a cohesive mid-value supporter experience across all channels. 

• Manage mid-value content plans and produce creative assets that inspire action and engagement. 

• Support income and expenditure budget management, including planning, reporting, and re-forecasting. 

• Ensure compliance with legislation and best practices in all mid-value communications. 

About You 

To be successful, it is important that you have: 

• Extensive experience in attracting, retaining, and engaging mid-value supporters, including campaign development, data analysis, and audience planning. 

• Significant experience delivering multi-channel marketing campaigns (mail, email, telemarketing, events). 

• A proven track record of managing audience insights to create effective, audience-led strategies that achieve KPIs. 

• Strong project management skills, with the ability to deliver complex projects on time and to budget. 

• Experience managing external partners (e.g., creative and print agencies). 

• Proven ability to develop engaging supporter journeys that deepen relationships and drive action. 

• Excellent communication and collaboration skills, with the ability to inspire and engage stakeholders. 

• A passion for delivering exceptional supporter experiences with a focus on audience and results. 

• Commitment to Save the Children's vision, mission, and values. 

What We Offer You 

Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance. 

We focus on flexibility, inclusion, collaboration, health, and wellbeing both in and outside of work. 

We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to improve the lives of children every day. You can read more about our benefits here. 

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Ways of Working:

The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 4 days per month or 8 days per quarter).  This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building. 

Please note: travel costs to your contracted office will be at your own expense. 

Flexible Working - We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here. 

We are delighted to announce that a new 2 year fixed-term role has become available and we are looking to recruit a Programme and Events Manager.

The primary focus of the role is the day-to-day management of contracts to deliver the secretariat functions of: the Global Education Evidence Advisory Panel (GEEAP) and the Building Evidence in Education (BE2) network. This comprises of various donor contracts, both from governmental and private sector foundations.  The Programme and Events Manager will oversee the delivery of programmes, coordinating budgets, workplans, consultant management, and administration. The Programme and Events Manager will also work with the Team Lead to schedule and plan GEEAP and BE2 events such as the annual BE2 members meeting, the GEEAP panel meeting and participation in Education World Forum (EWF).

The Programme and Events Manager may be assisted in this by a Project Officer (tbc). The Programme and Events Manager will work closely with teams of staff and consultants based globally including the Team Lead based in the USA, and will report to the Gender and Social Development Head of Practice (based in the UK).

World Jewish Relief created the Specialist Training and Employment Programme (STEP) for refugees in 2016 and today we are the largest provider of specialist employment support to refugees in the UK.

STEP aims to improve integration for refugees through a targeted employment programme that addresses the complex barriers refugees face in preparing for, and ultimately finding, work in the UK. We support all refugees, regardless of their proximity to the labour market, to develop the skills and identify the opportunities they need to secure sustainable employment. Our work now includes specific programming for women refugees, Afghan nationals, Ukrainians and those who have come through the asylum system.

We now have an exciting opportunity for a Team Manager to oversee a team of Employment Advisors who provide support to refugees in the UK, assisting them in accessing job opportunities, education, and training. 

This role can be remote or hybrid - South West location would be an advantage but is not essential.

You will be responsible for:

• Providing effective leadership, guidance, and support to a team of Employment Advisors 
• Monitoring and management of workflow for STEP Employment Advisors
• Provide ongoing coaching and mentoring to enhance the performance and professional growth of team members. 
• Quality assurance of STEP programme delivery 
• Management of the referral process for STEP participants 
• Monitoring and reporting using a CRM to ensure all KPIs are being met

About you

We are looking for candidates who have:

• Proven experience in a supervisory or team leadership role, preferably within a refugee support or employment-related context.
• Strong understanding of the refugee context in the UK and the challenges faced in accessing jobs, education, and training. 
• Demonstrable ability to motivate, develop, and manage a team, promoting a positive and inclusive work environment. 
• Experience in outcome monitoring, data analysis, and reporting and using a CRM (Salesforce/Inform preferable)
• Excellent communication and interpersonal skills, with the ability to work effectively with diverse individuals and stakeholders. 
• Strong organisational and problem-solving skills, with the ability to prioritise and manage multiple tasks effectively. 

​Benefits

We offer a range of benefits including:

• 23 days holiday pro rata plus bank holidays and Jewish holidays.
• Pension scheme – we contribute 5% to the World Jewish Relief pension scheme.
• Life Insurance – up to 3 times salary to nominated beneficiaries.
• Health Cash Plan – cash back to cover the costs of dental treatment, optical care, specialist consultations and a range of complementary therapies.
• Enhanced maternity & paternity pay.
• Employee Assistance Programme – free, confidential advice or support with any personal or work. related concerns or free counselling if needed.
• Season ticket / travel to work loan.
• Cycle to Work Scheme.
• On Friday the office closes at 3pm.
• We encourage flexible working and offer a range of flexible working options.

Equality, Diversity and Inclusion

World Jewish Relief promotes equality, diversity and inclusion in our workplace. We invite and welcome applicants from diverse backgrounds. We encourage applications from candidates of different ethnicities, socio-economic backgrounds, race, gender, age, disability, sexual orientation and of faith or none that meet the criteria set out for this role. You don’t need to be Jewish to work for us, but you must share our desire to assist those who need help based on their vulnerability, not their identity, recognising the dignity and potential of all people.

To apply

Please upload your CV and a cover letter which outlines why this role appeals to you and how you meet the criteria in the person specification. 

Interviews will be held week commencing 13th January 2025

About the Role

Base Location: The main headquarters of the Charity is in Leamington Spa although some of the work involves being located across Coventry, Solihull & Warwickshire. We have a blended approach of home-based working, office-based working and travelling to and attending meetings as required. The postholder is expected to adopt a flexible approach to their work.

Salary: £29,094 + travel expenses + pension.

Working Pattern: 37 hours per week | 1 FTE | Job Share or Part time options

Contract type: Fixed Term until 31 March 2027 (subject to successfully passing probation and subject to extension beyond this date subject to funding)

The main responsibilities of this role are:

Relationship Management

· To act as the lead and relationship manager with partners on behalf of Think Active Lead, or support on the development of local partnerships and networks promoting collaboration across all relevant sectors

· Raise awareness of funding opportunities available to increase participation in sport and physical activity.

· Lead, or support on the development of local place partnerships that align multiple agendas with partners from across different sectors and advocate for the benefits of physical activity.

Project Management

· To act as the lead for Sport England and other projects and initiatives managed by Think Active.

· High quality Project Management that ensures projects aims are clear, that they are delivered on time and on budget and in line with our values.

· Effective delivery of the Think Active. #WeThinkActive Strategy, through your contribution as a team member of Think Active and with and through partners.

· Tangibly contribute to the increase participation in sport and physical activity and address wider social needs through creative and innovative approaches and partnerships.

· Seek out opportunities to generate income and contribute to Think Active business development and income generation targets both for the organisation and for local partners.

· Use robust data and insight to co-design, implement and evaluate innovative. and appropriate projects and initiatives.

· Prepare detailed reports; including performance and financial in relation to your work.

· Adhere to GDPR and data protection through your planning, implementation and communication.

Financial Management

· Plan, implement and in accordance with funding guidance, financial procedures,

and policies, take responsibility for diversifying Think Active’s income streams through in line with the strategy and business development plan

· Project and budget management including forecasting, monitoring of income and expenditure, plus the submission of financial reporting

Demonstrating Impact

Reporting progress and capturing value through case studies and evaluation processes designed to evidence the impact targets. Story telling – the ability to articulate the impact and value of Think Active (locally, regionally, nationally across various sectors)

Marketing and Communications

· Work with the Marketing and Communications Leads and deliberately and thoughtfully align projects and work with Think Active’s Active Societies strategic objective.

· By strategically cultivating and managing partnerships you will play an important role in building brand visibility and enhancing Think Active’s marketing and communications efforts.

· You will collaborate with internal colleagues and external stakeholders to create compelling narratives that showcase the impact of our projects and initiatives, driving awareness and engagement.

· By leveraging partnerships, the Partnership Manager will contribute to positioning Think Active in promoting health and well-being through innovative and impactful physical activity projects, initiatives and collaborations.

We need to expand our Strategic Programme Team, as we begin to put in place the practical steps that will move us towards our vision to “bless the 1.5 million people” in our diocese who currently have no meaningful opportunity to hear the good news of Jesus Christ.

You will play a key role in shaping, articulating and securing funding for our transformation plan, and helping to develop and then manage key elements of the Strategic Programme. 

The post is based at Church House, Daresbury, with some travel around the Diocese.  A full driving licence and access to a car is essential.

Salary: £44,864 - 48,976 per annum, dependent upon skills and experience.

The background paper, job description, person specification, and application form can be downloaded from the Diocesan website - Please see website address in the attached documents.

Completed application forms should be returned to Mrs EA Geddes, Director of HR, preferably by email - Please see email address in the attached documents.

or Church House, 5500 Daresbury Park, Warrington, WA4 4GE.

Informal telephone conversations with Jon Pocock, Strategic Programme Director, are welcome - Please see contact details in the attached documents.

Closing date: Thursday 9 January 2025
Interviews: Thursday 23 January 2025