Data Support Manager Jobs

 Job Title: Fundraising and Events Administrator  (office based/hybrid)

Location: Vincent Square, London

Salary: £28,000 - £30,000

Hours:   35

Contract: Permanent

Overview of the Role:  

We are looking for a Fundraising and Events Administrator to join our supportive and friendly team. The Fundraising and Events Administrator role reports into the Development Events Manager and supports the Events, Fellows (Patrons), Legacy and Individual Giving functions within the Department.

This role is a great introduction to the charitable sector with the opportunity to work across a range of fundraising and events functions and with a variety of donors and stakeholders. As the initial contact for all enquiries coming into the team, you will need excellent interpersonal skills and take pride in delivering a high standard of customer service. You will be proving valuable day-to-day administrative support to the Events, Fellows, Legacy and Individual Giving campaigns, such as weekly lottery and appeals. This includes supporting campaign preparation, reviewing donor data, assisting with performance analysis, and ensuring donations are processed accurately. You will also update records and ensure timely and appropriate acknowledgment, thanking and donor stewardship.

You will be working with the Development Events Manager on the planning, management and delivery of a busy programme of donor events which range from small legacy information events to major donor receptions at the prestigious RHS Chelsea Flower Show. This role will involve travel across our five RHS Gardens and to many of our Shows.

Details of our great benefits can be found here.

To work for the Royal Horticultural Society (RHS) is to join a thriving charity, whose mission is to be there for everyone on their lifelong adventure with gardening. Everything we do is built on the transformational power of gardening – and the benefits it brings to people, places and our planet.

And we couldn’t do this without our people. We’re proud of the knowledge, enthusiasm and ideas that each one of our team members brings. From working across our social media channels, to volunteering in the RHS Gardens, from serving customers in our garden centres to running national marketing campaigns, we believe that every member of the RHS team should have the opportunity to make a difference.  Our careers portal here provides a comprehensive overview of what we offer, the teams that work at the RHS and our great benefits.

Safeguarding and Inclusion

The RHS is committed to safeguarding and promoting the welfare of children, young people and adults at risk and expects all personnel to share in this commitment. We are an inclusive employer and welcome applicants from all backgrounds.

We may review applications as soon as we receive them so if you see a vacancy that you are interested in, please apply straight away as the vacancy will be closed as soon as we hire the right candidate. If you require any additional support with making your application, please contact Sharon Ellis@rhs lease ensure to include the job title or job reference number REQ (found at the top of the advert) when emailing.

Are you passionate about empowering young entrepreneurs and driving impactful programme delivery to support young people facing barriers?

Prospectus is delighted to be partnering with our client in the recruitment of a Head of Programmes & Delivery on a full-time, permanent basis. This on-site role is based in Tooting Broadway, London, and offers a salary of £45,000–£50,000.

The organisation is a registered charity providing entrepreneurial support and training to young people aged 16–30 from across London. Operating from Tooting Works—a vibrant business centre and community hub—the charity has been a cornerstone for young entrepreneurs and local businesses for over 30 years. Reporting directly to the CEO, the Head of Programmes & Delivery will lead the strategic development and delivery of interventions, ensuring operational excellence and measurable outcomes across all programmes.

As Head of Programmes & Delivery, you will be responsible for managing the delivery of programmes, workshops, events, and business coaching services, while leading and empowering the delivery team to maintain high standards and achieve KPIs. You will oversee data collection and reporting to assess impact, ensure quality assurance, and maintain safeguarding and risk management processes. Acting as a key member of the Executive Leadership Team, you will contribute to overall strategic objectives, foster positive relationships with funders and stakeholders, and ensure budgets are managed effectively.

To be considered for this position, you will have significant experience in programme delivery, ideally within a charity or nonprofit context, and a proven track record of designing and delivering impactful initiatives for young people. You will bring strong project management and leadership skills, coupled with the ability to build strategic relationships with a diverse range of stakeholders. A deep understanding of the barriers faced by young people from challenging backgrounds is essential, along with excellent communication and organisational skills. Experience with Salesforce and safeguarding qualifications would be advantageous.

This is an exciting opportunity to join an organisation at the forefront of empowering young entrepreneurs and to play a pivotal role in shaping its future impact. Please apply by submitting your CV in Word format (cover letters are not required at this stage). Successful candidates will be contacted and invited to provide a supporting statement.

As a specialist recruitment practice, we are committed to building inclusive and diverse organisations and welcome applications from all sections of the community. We are invested in supporting you through your application journey.

This is a UK based contract and as such, you are required to have the Right to Work in the UK. Evidence of your Right to Work will be checked prior to interview.

At WWF-UK we’re committed to an inclusive and accessible recruitment process. As a Disability Confident Employer, we acknowledge that some candidates may require additional support to overcome barriers experienced during the application process. If you require any reasonable adjustments to support your application or interview, please reach out to the Talent Acquisition team via our website.

About the role

New Design & Impact Advisor needed for WWF-UK: if you love the detail of supporting teams to design brilliant programmes and then guide their implementation from a monitoring perspective; if you want to support teams working anywhere between Peru and PNG; if you have lots of experience in leading DMEAL approaches; this may be the opportunity for you!

As Design and Impact Adviser you will support colleagues across the organisation in the design and implementation of programmes, projects, campaigns, and fundraising activities. You will advise and coach colleagues in the UK, enabling the application of good practice in developing, monitoring and evaluating campaign, project and programme strategies too. You will also advise strategic leads in the monitoring and reporting of our Strategy as well as respond to requests from Network colleagues for technical support.  Important will be the ability to manage consultancies in order to ensure value for money and effective delivery of products that inform learning.

We’re looking for someone with:

• Hands-on project or programme management expertise.
• Experience of facilitating training and guidance of peers to support teams working on conservation, environmental policy and practice, corporate partnerships, campaigns and communications.
• A background of working within institutional conservation, fundraising or development programmes OR within the corporate, or sustainability consulting sector and/or in lobbying or campaigning.
• A strong understanding of Safeguards in environmental programmes.
• Strong communication and interpersonal skills.
• Degree in environmental, social sciences or relevant disciplines.

Benefits, rewards & location

The salary for this role is £45,000 pro rata: job shares are welcome to apply.We also offer a full benefits and rewards package including:

• Annual leave starting at 26 days a year, rising one day each year to a maximum of 30 days plus bank holidays
• Flexible working options
• 5% employer contribution to pension, increased to 10% with employee contribution.
• Training and development opportunities
• Regular wellbeing initiatives.

This role is hybrid and you’ll be required to be in the office 20% of your contracted hours. The job is based at our UK head office, the Living Planet Centre in Woking, Surrey. The Living Planet Centre is one of the greenest buildings in the UK, and you’ll hot desk among trees and gardens.

About WWF-UK

We’re a global conservation charity with hundreds of projects around the world and millions of supporters.

At WWF-UK, we’re bringing our world back to life. Protecting what’s left is not enough – we’re now in a race to restore the natural world and prevent catastrophic climate change before it’s too late. And it’s a race we can still win.

We’re courageous and passionate about fighting for the future we want to see – a world where people and nature can thrive.

We were born out of passion and science, and for more than 60 years we’ve been at the forefront of global efforts to protect wildlife and the natural world. We operate with integrity, collaboratively and with respect for those we work alongside.

How to apply and the recruitment process

Please click on the link and apply via our website by completing the application form and submitting a copy of your up-to-date CV and a supporting statement to highlight what makes you a good fit for us.

• Application closes: COB 12/01/2025
• A short task will be sent to long-listed candidates 14/01/2025 for completion by 19/01/2025
• Shortlisted candidates will be contacted with further information on 21/01/2025
• Interviews will be virtual during the week of 27th January

Our policies and benefits reflect the importance of people being able to have a good work-life balance and being able to bring their ‘full self’ to work.

Exciting Opportunity Alert!

Our client is offering an exciting opportunity for a Membership Services Coordinator to join a dynamic Member Services team and deliver exceptional service to valued members and customers! This is your chance to be part of a prestigious membership organisation dedicated to promoting professional excellence across various industries.

Role: Membership Services Coordinator
Organisation Type: Professional Membership Organisation
Salary/Rate: £26,000 per annum
Working Arrangements: Remote/Hybrid
Location: WFH (Initially remote with potential office attendance in London from April)
Employment Type: 5-month fixed-term contract
Working Hours: Full-time

About the role:

As the Membership Services Coordinator, you will play a vital role in providing outstanding customer service and administrative support. Acting as the first point of contact for members, you'll ensure smooth operations during a busy period of annual membership renewals for approximately 10,000 members. This includes assisting members in setting up new accounts, managing repeat communications, and handling enquiries with professionalism and care.

This role is perfect for someone who thrives in a fast-paced, customer-focused environment and enjoys building meaningful relationships.

Main responsibilities of the role include:

• Membership Enquiries: Managing the membership inbox, promptly and professionally responding to emails and calls, and forwarding to appropriate team members where necessary.
• New Member Applications: Assisting the Member Relationship Manager in efficiently processing applications.
• Membership Renewals: Preparing and reconciling data for the annual renewal cycle and assisting in follow-up communications.
• General Support: Providing administrative assistance to the Member Relationship Manager and the wider Member Services team.

To be considered for the role, you will have the following skills, knowledge, and experience:

• Experience in a membership or customer service role.
• Strong administrative skills with the ability to manage competing demands effectively.
• Proficiency in CRM/database systems (Microsoft Dynamics experience is a bonus) and MS Office.
• Exceptional communication skills with a friendly, professional, and proactive approach.
• Excellent organisational and time management skills.
• Ability to work both independently and collaboratively within a team.

How to Apply:

To apply for the Membership Services Coordinator role, please reply and upload your CV quoting reference 81722SOH, and we will provide more information to you. We look forward to recieving your application!

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

This is an exciting opportunity for a  senior leadership role to develop and implement strategy and programmes to deliver Southwark Vision 2024-35, Christ Centred|Outward Focussed.

This is a role for someone who has a heart to see the Church of England grow and thrive, who is committed to the development of mission and outreach in our churches and who finds joy in seeing congregations welcoming children, young people and families, growing and becoming more diverse in all ways, to represent all the people that we serve. The Diocese is committed to becoming a truly anti-racist organisation and to increasing our diversity at all levels. We especially welcome applications from those with Global Majority Heritage, those with disabilities and other protected characteristics.

The main focus will be delivery of the Diocesan Investment Programme, a nine-year partnership with the Church Commissioners which will invest £29m in projects in the Diocese aligned with the Church Commissioners’ nine year ‘Vision and Strategy’ programme. The role will also oversee the whole range of other centrally funded programmes and projects including Strategic Development Fund, Racial Justice Programme, Net Zero Carbon Programme, Flourish funding, and will provide expertise and input into other areas requiring strategic experience. 

This is the ideal opportunity for someone with experience of implementing complex, high-value programmes in a matrix-management environment, leading teams, managing risks, and reporting to senior individuals, boards and committees.

Whilst this opportunity is available on a part-time basis and we can offer flexibility around how the 21 hours is worked, there may be scope for more than 21 hours, and please contact Nicola Thomas, Diocesan Secretary for a discussion if this is of interest.

Closing date: 27th January 2025

Interview are anticipated to take place in mid-late February

Job Title: Counsellor – Adult Domestic & Sexual Abuse

Location: Staffordshire

Contract Duration: Initial contract until March 31st 2026

Salary: £34,834 (FTE) per annum Actual Salary £11,146

Hours of Work: 12 per week

This post is open to women only, under the Equality Act 2010 pursuant to Schedule 9, Part 1.  We value diversity and are committed to ensuring that our organisation is an inclusive place to work. We encourage applications from women from all backgrounds and communities and actively welcome applicants from Black, Asian, or other ethnic minority backgrounds and women with a disability .  

About Pathway Project

We are a domestic and sexual abuse service based in Lichfield & Tamworth, Staffordshire.

We offer a range of support services and run two refuges in confidential locations.

We have been operating for over 30 years helping adults and children overcome domestic abuse, and to build a future where they live in safety and are free from fear.

Since our founder, Kathy Coe MBE, created Pathway Project, we have helped over 25,000 people, with 5,814 hours of support provided in the last year.

We offer a wide range of services, including adult and children outreach and community support, mental health, wellbeing and financial advice.

We support the relatives of those who have experienced domestic and sexual violence and offer specialist counselling, advocacy and care to all who need us.

Pathway Project believes in working as a cohesive team and are service user led.

Our helpline is access to all and is open 24 hours a day, 365 days a year.

Why work for us?

Pathway Project is an inspiring  place to be, we are a charity with big ambitions and huge energy.

We are currently evolving a bold new strategy and a passion  for excellence in service delivery.

Supported by a driven and energetic board of trustees the new Chief Executive is leading Pathway Project through their ambitious plans.

It’s a really fantastic time to join our amazing charity as we move into the next phase of our exciting journey.

We are a flexible and supportive employer, committed to the personal and professional development and wellbeing of our employees. We welcome applications from women with lived experience of domestic abuse and from minority  or under-represented groups.

We offer the following benefits:

· 25 days paid leave plus statutory holidays (pro rata)

· A competitive pension scheme

· Employee Assistance Programme delivered by Health Assured which offers incredible support to staff and their families

We value our colleagues and are constantly reviewing our policies and practice, looking for ways in which we can better demonstrate this. We also recognise the potential impact of working in this field and provide clinical supervision to all of our employees, whatever their role.

About the role

The post-holder will deliver a high-quality counselling service to survivors and victims of domestic and sexual violence (aged 18+) that is trauma-informed, ethical and supports key outcomes.  Supporting the Lead Counsellor and the wider counselling team to develop and maintain a safe, professional and accessible service.

Managing a caseload of clients accessing short to medium term counselling, providing face to face, telephone and online counselling sessions. Where clients are engaged with the criminal justice system ensuring that they are working to Pre-Trail Therapy guidance.

The post holder will work with people with different cultural backgrounds and ages, using interpreters when necessary and should be committed to equal opportunities. The post holder will work within a multi-agency setting and communicate regularly with other agencies.

This role description cannot cover every eventuality or task that may arise within this position and the post holder will be expected to carry out other duties from time to time which are broadly consistent with the role.

Tasks and responsibilities

1. CLINICAL

· Assess and support people impacted by abuse and violence in need of therapy by delivering interventions as appropriate and supporting them in the self-management of their recovery.

· Undertake clinical assessments and make decisions on suitability of new referrals, adhering to the service referral protocols, refering unsuitable clients on to the relevant appropriate services or back to the referral agent as necessary, ensuring open communication with the individual throughout.

· Deliver trauma-informed short term counselling over a  8-10 week period with individuals.

· Complete all requirements relating to data collection within the service.

· Ensure that records of all activity are kept up to date for all clients in line with service protocols, best practice and the requirements of relevant statutory agencies records, including using OASIS case management system to report all support activity and monitoring information as required.

· Work closely with other members of the team ensuring onward referrals, or escalations are managed appropriately.

· Assess and integrate issues impacting recovery into therapy to support the individual holistically.

· To attend regular line management, monthly clinical supervision and participate in team meetings and peer review, to ensure safe practice.

· Escalate and safeguard risk where appropriate and respond accordingly and appropriately in relation to the ‘do no harm principal’. This may include referrals to Children Social Care, MARAC or Adults social care as appropriate. Seek advice from a Senior Service Manager in the first instance to consider and support appropriate steps.

· Contribute to the development of service policies, protocols, guidelines and strategies within area of practice as necessary.

· Coordinate and accommodate multiagency working, sharing information pertaining to risk at all times, and with a view to best support the individual throughout their journey, ensuring they are fully informed throughout.

2. PROFESSIONAL

· Ensure the maintenance of standards of practice according to the employer and any regulating counselling bodies (i.e. BACP, UKCP, NCPS) and keep up to date on new recommendations/guidelines set by the department of health (e.g. National Institute for Clinical Excellence, RESPECT).

· Ensure that client confidentiality is protected and advocated for at all times.

· Ensure clear objectives are identified, discussed and reviewed with manager on a regular basis as part of continuing professional development.

· Participate in individual performance review and respond to agreed objectives.

· Attend relevant conferences /workshops in line with identified professional objectives.

· To support, promote and work in accordance with Pathway Project’s aims and objectives.

3. GENERAL

· To maintain up-to-date knowledge of legislation, national and local policies and procedures in relation to Mental Health and Primary Care Services as well as Domestic and Sexual Abuse services.

· All employees have a duty and responsibility for their own health and safety and the health of safety of colleagues, clients and the general public.

All employees have a responsibility and a legal obligation to ensure that information processed for both clients and staff is kept accurate, confidential, secure and in line with the General Data Protection Regulations and Security and Confidentiality Policies.

· It is the responsibility of all staff that they do not abuse their official position for personal gain, to seek advantage of further private business or other interests in the course of their official duties.

Essential

• Recognised qualification in counselling and psychotherapy Level 4 or above
• Evidence of significant post-qualifying continuous professional development
• Membership of BACP
• Eligible for or working towards professional accreditation
• Ability to carry out clinical assessments and provide high quality counselling
• Experience of working with victims of abuse and violence
• Experience of working in a time-limited counselling approach as well as longer term work.
• A good understanding of working within a trauma-informed approach
• Experience of delivering integrative Counselling
• Experience of leading service development
• Ability to assess and support client’s needs and risks including those with complex issues
• Excellent interpersonal skills and ability to maintain clear boundaries
• Strong team working ethos and team management skills
• Ability to communicate effectively with clients, colleagues and management, both verbally and in writing
• Case recording and monitoring skills and ability to interpret data to produce reports
• Good organisational, project management and IT skills
• Ability to work well within a team
• Experience of working under pressure and handling competing demands
• Experience of working independently and managing own workload
• A strong commitment to increase the availability of DA/SV counselling
• Willingness to contribute to the charitable aims of the organisation and profitability

Desirable

• Level 7 in counselling and psychotherapy
• Certificate in counselling supervision
• BACP accreditation
• Experience of group work
• Experience of delivering counselling in the voluntary sector
• Significant experience of working with victims of abuse and violence
• Significant experience of working with different modalities
• Experience of service evaluation, service improvement or contributing to service expansion
• Experience of managing a service as part of a small organisation
• Experience of audit and or research
• Experience with using OASIS

Other information:

Pathway Project is committed to equal opportunities and welcomes diversity across our services. All of our employees are required to adhere to our Equality & Diversity policies and to challenge discrimination wherever it is appropriate.

We strive to be as inclusive as is possible and look to recruit individuals with the right skills, experience and attitude, however, for genuine occupational requirement reasons we are looking to appoint a female only for this post (exemption under the Equality Act 2010 Part 1 Schedule 9.

The role is subject to receiving satisfactory references, Enhanced Disclosure and Barring Service check, plus a probationary period.

How to apply:

Closing date – 5pm Tuesday 14th January

Interview date Wednesday 29th January ( by invitation)

Please send a full CV together with a covering letter indicating why you meet the essential criteria In no more than 2 sides of A4 by email.

The Wave Project is the UK’s leading Surf Therapy charity, a pioneer in using surfing as a form of therapy. As a multi-award-winning charity we pride ourselves on delivering a big impact with a small, committed team of 35 staff and 1,600 wonderful volunteers. In 2024, we supported over 2,500 children and young people to improve their confidence, self-esteem, resilience and social skills. 

The Head of Fundraising is a key member of the charity’s Senior Leadership Team and provides strategic leadership and operational oversight across all fundraising and marketing activities, ensuring sustainable income growth and enhancing The Wave Project’s visibility and impact. The role is critical to fostering a strong supporter base, developing innovative campaigns and cultivating partnerships that align with the charity’s mission of transforming young lives through Surf Therapy.

Head of Fundraising & Partnerships 2024

Body & Soul is a thought leading organisation in frontline health and wellbeing and we are seeking exceptionally passionate and skilled people to lead our Fundraising & Partnerships team.

Body & Soul is a multi-award-winning organisation with a mission is to transform trauma across the life course. Our unique therapeutic and community-based programmes engage thousands of members of all ages in programmes including the RSPH award-winning 'You Are Not Alone' (Suicide Prevention Service), Body & Soul Families (Adoption Support) and Body & Soul HIV Support Programmes for children, young people and families.

Before you go any further…

Body & Soul works with marginalised communities and issues that do not attract mass support, awareness or funding, which is why we are here. It’s not the easy-end of the charity sector and not for faint-hearted. We are all campaigners alongside our formal roles, challenging stigma, racism and power that impacts our community and prevents access to resources that can transform adversity.

There are benefits if working here, but they are not the usual package of remote working, holiday allowance or pension schemes. What we have full access to is a working environment and community where you will be valued, respected and made to feel a part, rather than small cog in a machine. You will have full access to a rich learning culture that enhances our team’s wellbeing and an absolute sense of identity and purpose. You will hear inspiring stories and the people behind them, every single day. Then there’s the food, but we will tell you more about that another time….

At the Heart of the Charity

The work of our organisation is not just about the frontline. We believe Fundraising and Partnerships is part of a crucial operational set-up that is very much at the centre of our work at Body & Soul. Our mission drives us to constantly develop our model and design cutting-edge services for communities whose needs are often unseen or underserviced. We have the vision of health that looks beyond the diagnosis and fully understands the importance of ‘what has happened to people’, not ‘what is wrong with them’.

Fundraising and Partnerships is the pipeline that provides the stability and confidence in our services that our members need so much.

Fundraising works hand in hand with service research, design & development. The Fundraising and Partnerships Manager skillfully translates our model into compelling proposals that communicate a progressive, effective approach to health. The combination of a rich heritage, proven impact, a vibrant brand and a culture of innovation, makes this an incredibly rich environment in which to work.

Qualities

Passion: This role is made for an accomplished professional who is passionate about addressing some of the most marginalised health issues of our time. We want to work with people who are motivated to be part of challenging the conventions of healthcare that exclude minority communities and fail to effectively address the complex roots of so many current health issues. We need open minds and passion for change!

Communication: We also require the communication skills to translate our strong values and philosophy into inspiring and achievable project proposals. You’ll be skilled and experienced in your grant-writing but equally able to translate this into a range of formats to meet your audience.

People-focused: At Body & Soul you need to be drawn towards people. Our community will be your inspiration on a daily basis. If you envisage a department far away from the ‘real work’, you could not be further from the reality here. This role is based amidst the real everyday work. Bringing together impact data for reports is a part of the role, but every day you’ll see evidence around you. Your ability to build relationships with a diverse range of funders will be fundamental to generating financial support in the most challenging of times.

Creativity: the way we see and understand health is unique. The way we think and embrace design, language and authentic compassion are, we believe, rare commodities in the sector. We are always looking to find creative ways to translate this way of working into inspiring proposals with real vision!

Broad shoulders: This job comes with responsibility and challenging targets. Our members have found our services to be both a lifeline and a key to a future very different to the past. It is true to say that they were unable to find this anywhere else. With this responsibility comes the enormous job-satisfaction of securing relationships that can enable us to help thousands more.

Location: Home based in the South West - Gloucestershire / Wiltshire / Dorset / Somerset / Cornwall / Devon / Bristol

Our passionate Regional Casework Coordinators are SSAFA’s front line of support for members of the armed forces community in need. They are the first point of contact for all beneficiaries into the Regional Office, assessing needs and allocating the case to one of our volunteer caseworkers. 

You will sometimes handle complex problems from individuals who may be distressed, identifying the presenting and potential underlying needs to determine the best way to support the beneficiary. You will have ownership of cases from beginning to end, coordinating the casework process in a timely manner and ensure that the beneficiary journey is at the centre of the Service. You will have the opportunity to shape processes and procedures within the office which will lead to improvements in the service offered to clients.

To help you establish yourself in this new post you will receive excellent training and induction to SSAFA. 

Whilst the post is homebased, to be eligible for this role you are required to live in the South West region in Cornwall, Devon, Dorset, Wiltshire, Gloucestershire or Somerset. There will be occasional travel around the South West Region, and you will be required to travel for quarterly face to face team meetings. 

About the team 

The team work remotely and pride themselves in maintaining a close working bond which ensures the smooth operation of the office. You will work closely with volunteers from the eight SSAFA branches in the South West, supporting them to administer casework for SSAFA beneficiaries. The successful candidate will work as part of a larger team of 10, which includes two Regional Casework Managers and a Regional Operations Manager. 

About you 

To carry out this role successfully you will have a track record of providing welfare advice in key areas such as housing benefits, debt, disability, mobility or immigration issues. You will have knowledge of safeguarding and GDPR and experience in dealing with sensitive information and people in vulnerable situations. You will be able to provide excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.

 It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families and if you have experience of recruiting and supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across the South West would be valuable

About SSAFA

SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

If you've applied for this role previously within the last six months, we encourage you not to reapply as we already have your details saved on our system and will contact you if a suitable position becomes available.

Closing date: Midnight on 26 January 2025. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.

Interviews: 04 and 05 February 2025

As part of the selection process, you will be required to complete an IT assessment.

Role Description

This role combines expertise in safeguarding with collaboration across communities, clubs, and organisations. Acting as a trusted and proactive safeguarding presence, this role ensures that everyone engaging in physical activity experiences safe, inclusive, and equitable environments. The Safeguarding and Welfare Advisor will play a key role in strengthening existing safeguarding structures while building new opportunities for collaboration and best practice across Staffordshire and Stoke-on-Trent.

Role Outcomes

• Together Active’s programmes are compliant with the latest safeguarding and welfare standards, particularly in relation to inclusivity.
• Increased trust in safeguarding processes among local clubs and organisations delivering physical activity.
• Tangible improvements in safeguarding and welfare standards across Staffordshire and Stoke-on-Trent.

What Does This Mean Day to Day?

• Collaborate with local clubs and organisations to strengthen safeguarding and welfare practices.
• Facilitate connections between community safeguarding officers, National Governing Bodies, and statutory services.
• Deliver training and guidance to Club Welfare Officers to ensure they are confident and well-equipped to fulfil their roles.
• Visit local clubs and events to raise safeguarding awareness among participants, parents/carers, and volunteers.
• Support community organisations in developing and implementing safeguarding action plans.
• Collate examples of learning and best practices to share locally and nationally.
• Promote safeguarding campaigns and initiatives to raise awareness of key welfare issues.

How We Value You

• Generous annual leave allowance: 27.5 days upon commencement of employment plus bank holidays, increasing by an additional day per year after two years of continuous employment (up to an additional 5 days).
• Three concessionary days leave over Christmas and New Year (pro rata for part-time staff).
• Death in service scheme up to the value of three times actual salary.
• Wellbeing Grant: £50 voucher per year to spend on health and wellbeing.
• Volunteer day to support an organisation or cause of your choice.
• Up to 8% employer contribution to the pension scheme.
• Reimbursement of the cost of a standard eye test as a user of visual display equipment.
• Access to Cyclescheme.
• Annual CPD courses offered by Staffordshire University.
• Online skills training platform for personal and professional development.
• Access to counselling services.

Senior Media Officer 

London or Birmingham - Hybrid Working  (minimum 1 day office per week / remaining days home working) 

Salary £36,935 - £38,284 depending on location  

Permanent, Full Time 

Birmingham £36,935 per annum plus pension 

London £38,284 per annum plus pension 

Closing date: 27th January 2025 

Do you have experience as a press officer or journalist or an impressive track record of increasing the profile of a consumer-facing charity brand across a range of media? Are you looking for an opportunity to make a difference? Then we want to hear from you! 

At the Money Advice Trust, we help people recover from financial difficulty, and aim to stop it happening in the first place. We’re looking for a Senior Media Officer to help us raise awareness of our vital debt advice services by securing high-volume, high-impact consumer facing media coverage, including TV and radio coverage. 

As Senior Media Officer you will need to be confident in developing and implementing effective media strategies, to help us grow the reach and impact of our services and to campaign for change. 

We’re looking for someone with excellent news and media judgement, who can proactively identify and create media opportunities. You’ll also need excellent writing and editing skills and be able to build and maintain strong relationships with journalists. 

In return, you’ll make a real difference by ensuring more people get the support they need, and by helping to prevent financial difficulty. It is an extremely rewarding role in a friendly and supportive environment with excellent salary and benefits. 

• 29 days annual leave plus bank holidays 

• A contributory pension scheme 

• Hybrid working arrangement 

• Generous Life Insurance 

• Wellbeing days 

•  Healthcare cash back scheme 

• Free on-site gym 

• Enhanced maternity pay 

• Long service awards 

• Subsidised parking 

• Social events 

• Birthday voucher 

• Employee Assistance Programme 

We reserve the right to close the role early should we receive high numbers of applications. To avoid disappointment, please apply as soon as possible. 

We will only use the data you supply to us in CVs or application forms for recruitment purposes. This data will be held for twelve months. For further information please refer to our Privacy Notice for Job Applicants, available on the vacancies page of our website. 

We take diversity seriously and are committed to making diversity and inclusion a part of everything we do. We strive to create a workplace that reflects the communities we serve. Our vision, underpinned by our values, to put people first, support each other and solve problems, is to be a place where everyone feels welcome and empowered to bring their authentic selves to work and to make the Money Advice Trust an employer of choice. 

We are committed to working in an equitable, diverse and inclusive environment and welcome applications from all backgrounds. We use a blind recruitment system which hides your personal details such as name, address, gender, ethnicity, sexual orientation, educational institution to ensure all candidates are on a level playing field. Personal details will only be revealed once the application has been shortlisted. 

We are looking for a Communications Coordinator who will maintain and develop the charity’s traditional, social and digital media presence in order to support charity campaigns and profile. This role is crucial in helping the charity to increase its membership base, grow involvement in projects, deliver campaign messages, promote & deliver events, attract funding, and to inform members/supporters of charity activities, news, and successes. 

The post calls for a positive, creative individual with a ‘can do’ attitude.  We need an accomplished communicator who is a talented writer with the ability to produce and design succinct, intelligent, and accessible copy. We welcome applications from candidates with a background in communications in the charity sector or those who possess transferable skills.

Come and be part of our culture of inclusion. Our focus on health & wellbeing and flexible working models, supports everyone, regardless of background, to feel valued and to be at their best.

The successful candidate will need to show a passion for empowering and raising the voices of people with learning disabilities. This is core to who we are and what we are about.

My Life My Choice (MLMC) is a multi-award-winning self-advocacy charity uniquely run by and for people with learning disabilities, founded in 1998.  The charity delivers a diverse range of innovative user led projects that enhance and empower the lives of adults with learning disabilities in Oxfordshire. 

MLMC offers an enhanced pension contribution, a Healthcare Plan (claim up to £1,650 pa towards dental, optician, health consultations and therapy costs), Employee Assistance Programme, Life Assurance, flexible working with time off in lieu, a weekly fruit basket, a £100 contribution towards a health & wellbeing activity, cycle to work scheme, business mileage rate of 20p (bicycle) and 45p (car) per mile and working from home when appropriate. Free, dedicated staff parking is also available.

Job description: Download from our website

Salary: £30,559 - £32,654 pa, plus 8% pension contribution

Closing Date: Wednesday 15th January 2025

Interview Date:  In person on Thursday 23rd January 2025

Start Date: Monday 3rd March 2025 (but negotiable)

To Apply: Please send CV (max of two sides of A4) and a covering letter (max of two sides of A4) matching skills/experience to the Job Description and Person Specification. 

INTRODUCTION TO GIRLS NOT BRIDES

Girls Not Brides is the only global organisation uniquely focused on creating and sustaining a worldwide movement to end child, early and forced marriage and unions (CEFMU) and ensuring that this movement leads to tangible change for the girls at risk or affected by the practice. We are a network of more than 1,400 civil society organisations in over 100 countries working in partnership to end child marriage.

Our vision is a world without child marriage, where girls and women enjoy equal status with boys and men and can achieve their full potential in all aspects of their lives. Our vision challenges deeply embedded social norms that harm the lives of girls, women, and their communities.
 

INTRODUCTION TO THE ROLE

This role sits within the global communications team – part of the External Engagement directorate – at Girls Not Brides and will report to the Communications Manager. This position will play a pivotal role in supporting the organisation to reach strategic audiences, shaping conversations around ending child marriage, and positioning Girls Not Brides and our members as thought leaders. This role will shape our engagement with media as key strategic influencers and partners to advance the ending child marriage agenda, with a focus on global and cross-regional outlets.

The successful candidate will work closely with internal teams to identify opportunities to engage media in order to influence powerholders and to shape the global and cross-regional narrative around child marriage. The candidate will be responsible for ensuring timely response to breaking news, ensuring adherence to internal procedures and processes.

Job location

London, UK (hybrid with up to two days on site per week). May include international travel.

Accountable to

Communications Manager

Salary range

£32,600 rising on an annual incremental basis. Girls Not Brides also offers a generous 10% pension.

Contract

This is a permanent full-time role. The successful candidate must have the right to work in the United Kingdom.

KEY RESPONSIBILITIES
 

Media engagement and storytelling (60%)

● Develop and implement media plans aligned to communications, external engagement, and secretariat strategy.

● Manage Girls Not Brides’ press office function and media inbox, managing and coordinating day-to-day media enquiries and responding to requests in coordination with internal teams.

● Build and maintain relationships with journalists and media contacts for global and regional media outlets.

● Work with internal colleagues, including in regional teams, to proactively identify opportunities for media engagement linked to key events, moments, and learning outputs.

● Identify opportunities to position Girls Not Brides CEO, champions and members across key media outlets.

● Brief and prepare Girls Not Brides staff, champions, and members for media interviews and engagements, including developing talking points, advising on messaging, and arranging media training where necessary.

● Respond rapidly to breaking news, informing colleagues of news, and producing news pieces for the website, liaising with subject matter experts for content and evidence

● Develop, implement, and manage risk assessment, management and mitigation measures for external engagement activity.

● Develop and manage processes for Girls Not Brides positioning and response process to critical issues and news.

● Grow and maintain a database of critical media contacts.

● Monitor media coverage of child marriage around the world, identifying trends, opportunities, and risks to inform strategic decisions.

● Produce media coverage reports, maintain media logs, and report on the impact of media engagement.

● Proactively develop and disseminate press releases, opinion pieces, stories, blog posts, speeches, and other written or multimedia content to strengthen Girls Not Brides’ positioning and impact.
 

Wider communications responsibilities (40%)

● Champion ethical communication principles and processes internally and with external media contacts, ensuring best practices are followed for informed consent and ethical content gathering and storytelling, acting as the champion for ethical communications

● Gather content, including photography, film and written, applying ethical communications principles.

● Support our members in increasing their capacity to tell their stories of impact and to engage media.

● Support copywriting for blog, website and other channels as needed.

● Support design of digital and print products, marketing materials, and video storytelling as needed.

● Support translation of communications materials across our core languages.

● Play an active role in the Global Communications team and External Engagement directorate, working on whole team projects as required.
 

Wider Organisational Responsibilities

● Commit to the mission and vision of Girls Not Brides, putting these at the forefront of all planning, work and actions.

● Uphold the core values of Girls Not Brides in all areas of work and interactions with colleagues, members, partners, and other stakeholders.

● Comply with Girls Not Brides’ policies and processes, with note for safeguarding, diversity and inclusion, the code of conduct and data protection.

● Ensure that internal databases and monitoring information are kept fully up-to-date.

● Commit to ongoing personal development and learning.

● Fulfil any other reasonable requests for the advancement of Girls Not Brides.

PERSON SPECIFICATION
 

Essential experience

● Professional experience in media engagement and public relations for not-for-profit organisations, social movements, research centres, or social enterprises, or for media outlets on human rights, gender equality or international development topics, ideally across multiple regions

● Experience with media relations principles and practices, including experience in building and maintaining relationships with journalists and global media outlets.

● Experience developing and implementing public relations risk assessments, and developing and implementing response processes.

● Significant experience in creating written content, including articles, blogs, case studies, data-driven stories, people-centric stories, news, opinion, keynote speeches, etc.

● Experience in ethical content gathering, including photography, film and written storytelling, and knowledge of ethical best practices and standards for public relations professionals.

● Experience using and maintaining asset management systems.

● Experience identifying and tracking media coverage and trends, and using insights to inform future planning.
 

Essential skills and knowledge

● Excellent written communication skills, with the ability to effectively convey complex ideas and key messages with nuance to diverse audiences.

● Excellent networking, interpersonal and relationship-building skills, as well as the ability to persuade and inspire others.

● Proficiency in crafting compelling written storytelling content for various platforms, including media, press, website, blog, and newsletters.

● Crisis management skills, with the ability to handle sensitive issues and maintain composure under pressure.

● Strong knowledge and demonstrable engagement in current affairs and girls’ and women’s rights.

● Highly developed cultural awareness and ability to work well in an international environment with people from diverse backgrounds and cultures.

● Proactive, excellent time management, and able to meet rapid deadlines and respond rapidly to changing priorities.

● In-depth knowledge of media monitoring and media management platforms.

● Understanding of how media engagement fits into a multi-channel strategy for influence.

Desirable skills and knowledge

● Skilled at using third-party email marketing tools, such as Campaign Monitor

● Skilled at producing graphics and video content across relevant programmes, including Canva, CapCut and the Adobe Creative Suite

● Able to speak, read, and write in at least one other language, ideally French, or Spanish.

Essential values and attributes

● Strong commitment to the mission and values of Girls Not Brides and our vision in relation to addressing child marriage and gender justice.

● Team player spirit, proactive and able to confidently take initiative and make appropriate decisions.

● Willingness to work flexibly and regularly travel internationally, as necessary.
 

Safeguarding

Girls Not Brides is committed to safeguarding all children, young people and adults at risk with whom our staff and representatives work and interface. Any employment with Girls Not Brides may be subject to the satisfactory completion of a background check and a criminal records check, which can include but is not limited to; an overseas police record check, a Disclosure and Barring Service Check (for those based in the UK) or an International Criminal Record Check (if applicable).
 

How to apply

Girls Not Brides is an equal opportunities employer. We embrace diversity, equal opportunity and inclusion in a serious way. We are committed to building a staff body that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

The closing date for this role is 09:00 GMT on 14 January 2025.
 
In-person interviews will be conducted between 22-31 January 2025.

To apply, please click on the ‘Apply now’ button on the job page and submit your CV and a brief cover letter clearly demonstrating how you meet the criteria.

We regret that due to the large number of applications anticipated, only shortlisted candidates will be contacted.