Data Support Manager Jobs

The Legacy & Endowment Officer role is your opportunity to join our excellent team at an exciting time as we enter our 125th anniversary year as a University. You will be passionate about the impact the University’s teaching and research has on the world and have enthusiasm for working in a higher education fundraising and helping the University achieve its charitable objectives. You will be an excellent communicator, willing to be in an external facing role, speaking regularly with our supporters and highly organised, thriving in a fast-paced working environment. 

This role sits within the Philanthropy Team and reports to the Head of Legacies & Endowments, who you will work alongside to generate new gifts to the University and care for our existing donors. Legacy gifts, or gifts in wills, play a major part in supporting both students and research and you will require a broad skillset but a relationship centred approach to take on this varied role in which you will be well supported with training and development. We are ambitious to grow our legacy and endowment programmes substantially in the coming years and would relish your passion and enthusiasm to help us do that. 

The Development and Alumni Relations Office (DARO) exists to support The University of Birmingham's academic and student community by engaging, inspiring, and celebrating alumni, individuals, and charitable funders who give their money, time, and networks to support the University’s strategic priorities. The Office, which is comprised of five teams, is focused on fundraising and volunteering from alumni, organisations and individuals who are passionate about changing lives, through funding various research projects, supporting student bursaries, mentoring students, and providing internships, as well as providing a versatile programme of engagement opportunities for our global alumni community.

We believe there is no such thing as a typical member of staff and that diversity is a source of strength that underpins the exchange of ideas, innovation, and debate. We warmly welcome people from all backgrounds and are committed to fostering an inclusive environment where diversity is at the heart of who and what we are, and how we work.

Supporting our people to achieve a healthy work/life balance is important both to our employees and to the success of the University and, depending on the role, we offer a variety of flexible working arrangements. We therefore welcome discussions on all forms of flexible working. In addition, you will receive a generous package of benefits including 40 days paid holiday a year, one paid day a year for volunteering, occupational sick pay, and a pension scheme.

BVSC is all about supporting the voluntary sector, the volunteers and residents in the best way possible.  We aim to unlock the potential of all voluntary organisations, from the grassroots small groups to the well establised larger charities. 

We’re looking for a talented and experienced person to lead our mission to innovate, expand and enhance our services. Your leadership will support our commitment to build the capacity of local charitable organisations by providing, and supporting your team to provide, targeted support to increase sustainability of organisations, with a specific focus on Children and Young People. You will also lead on our vision of making volunteering more accessible, driving forward an innovative volunteering strategy for Bexley.  If you can apply the skills of leadership, strategy, monitoring, evaluation and financial oversight – we’d love to hear from you!

Do you have proven experience of leading qualitative and quantitative research projects, ideally relating to housing or social justice? Do you want an exciting, varied role that includes lived experience co-production, survey design, statistical analysis and more? Then join Shelter as Senior Research Officer and you could soon be doing research that spearheads our fight for home.

About the role
The main objectives of the role are:

• To plan, manage and carry out quantitative and qualitative research to support Shelter’s policy, campaigns and public affairs work, and provide research and data to support fundraising.
• To support colleagues across the organisation in identifying opportunities and developing projects which meet our research needs
• To provide effective line management

About you
We’re looking for an experienced researcher to provide project oversight and line management within our Research Team. You will be expected to have experience in researching social policy and a good understanding of the appropriate qualitative and quantitative research methods. It would be desirable – but not required – to have a strong awareness of the housing and homelessness research area.

Apply to be part of our team and be the change you want to see in society.

Benefits 
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team
The Research Team produces innovative research to understand the nature and causes of housing and homelessness problems. Our work helps Shelter develop great policy and high impact campaigns, as well as supporting the charity’s fundraising and service development activities.

We carry out primary and secondary research, both in-house and commissioned, with Shelter clients and the even greater number of people in housing need, many of which often don’t seek help. The team is externally recognised as the go-to organisation for credible, robust and insightful evidence and analysis on housing issues. And, as part of Shelter’s belief in the power of communities to effect change, we work closely with our campaigning hubs across England to support grassroots and lived experience-led research.

Any applications submitted without a cover letter will not be considered.

About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. 

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Job details

This is a maternity cover role with a fixed-term contract of twelve months. 

Given the close connection with women who have faced trauma and experienced violence, it is a Genuine Occupational Requirement (as set out in the Equality Act 2010) for the postholder to be female.

Please note that this is one of two maternity cover posts currently advertised by Strength & Stem. We are also looking for an Interim CEO (maternity cover post).

Role Title: Interim Programme Director

Reports to:  Interim CEO

Hours: 0.6 or 0.8 FTE. This is the equivalent of three or four days a week (22.5-30 hours) but there is mutual flexibility in the structure of how these hours are agreed.  Attendance at programme-related activities in Kings Cross, London, at some evening meetings and the occasional weekend (Saturday) work will be required.

Salary:  £40,000 pro rata (equating to £24,000 for three days a week or £32,000 for four days per week). Reasonable programme-related travel expenses will be covered (this does not include accommodation).

Location: Hybrid working. Your normal place of work will be from home. However, you will be required to attend all in-person programme-related activities. All in-person work takes place in London (mostly in King’s Cross). In-person activities average to about four times per month across the year.

Start date: February 2025.

To see the full job description and person specification, please visit our website and download the Job Description.

About Strength & Stem

Strength & Stem is a charity and social enterprise that uses floristry to help female modern slavery survivors experience restoration and empowerment.

Our core programme, “Flowers for the Future”, is led by a small staff team and runs annually from May to January in Kings Cross London. Over nine months, participants complete vocational floristry training, prevocational and wellbeing skills training, mentorship, and work experience to increase their agency, strengthen relationships and wellbeing, and become prepared for employment. Working with flowers, participants gain valuable skills, build a brighter future, and engage with a therapeutic tool to support their healing from trauma.  

Ultimately, our vision is to see survivors restored from their trauma, empowered for the future, and able to sustain a good quality of life.

Strength and Stem started with a pilot project in 2019, and we are now into our third year of running a programme based on a well-developed theory of change and monitoring and evaluation approach.

We are a values-led and faith-based organisation which welcomes everyone and works hard to live out its values of

• Empowerment
• Restoration
• Inclusivity
• Connection
• Regular Reflection
• Creativity

Role summary

The Interim Programme Director will lead Strength & Stem’s programmes, supporting female survivors of modern slavery and human trafficking through impactful skills training, mentorship, and work experience schemes. Acting as Safeguarding Lead, they will ensure participant safety while managing staff, facilitators, volunteers, and budgets to deliver programmes on time and to a high standard. They will engage with stakeholders, foster alumni networks, and oversee monitoring and evaluation data collection to drive continuous improvement. The role combines leadership, programme delivery, and strategic development to advance the organisation’s mission.

How to apply

Please send an up-to-date CV along with a cover letter of no more than two pages to the email address outlined in the Job Description.

Please ensure your cover letter references how your skills and experience match the job description.

The application deadline is midnight on Wednesday the 8th of January 2025.

Sensory Services by Sight for Surrey has been established for over 100 years.  We enable and empower people who are Deaf, hard of hearing, blind, partially sighted, and deafblind to overcome barriers and to be as independent as possible. 

An exciting opportunity has arisen to join us as a Head of Finance to lead our Finance Team and to act as part of the Senior Management Team.

The successful candidate will be responsible for the integrity of the organisation’s financial data and security, and ensure the provision of consistent, robust and accurate financial reporting to the organisation on a timely basis.  They will lead the preparation of the annual accounts and will be the primary liaison point with the external auditors. They will maintain consistent financial controls, high standards of delivery service and regulatory compliance across the finance function. 

 Job Purpose:

· To provide strategic financial support to the CEO and senior leadership team

· Ensure a robust financial control environment

· Accurate, timely and insightful reporting to charity leadership and Trustees

 Principal Accountabilities:

1. Accountable for all aspects of the finances for the charity, including VAT returns, payroll, gift aid, and the administration of investments and pension arrangements, in line with standard guidelines.

2. Act as strategic financial partner to the CEO ensuring strategy is grounded in robust financial planning. Build, monitor, review and evaluate all budgets, with the Chief Executive and Senior Managers as appropriate.

3. Provide the Chief Executive, Treasurer, and other Trustees with timely and insightful monthly reports, such as: income and expenditure, cashflow, investment etc.

4. Prepare for, and present at, the quarterly Finance and Investment Committee meeting

5. Work with the Treasurer and Chief Executive to manage the annual programme for the Finance and Investment Committee.

6. Carry out periodic and ad hoc finance risk assessments and risk testing, advising the Chief Executive on the extent of the risk and remedial action necessary.

7. Manage all arrangements associated with the annual audit of accounts.

8. Ensure that appropriate financial controls are in place, that they work, and that they are monitored effectively and reviewed regularly.

9. Identify where cost savings can be made without detriment to services.

10. Work with the Treasurer and Trustees to assist them in making decisions on investments.

11. Line manage the Finance Officer and Finance Assistant to ensure objectives are met and that the finance function runs smoothly. Succession plan to ensure the team remains fully staffed.

12. Provide business partnering collaboration and support to each Head of Department.

13. Work as part of the Senior Management Team (SMT) to lead the day-to-day running of the charity.

Work Context:

The role of Head of Finance is crucial to the continued success of the charity, and the support we provide to children and adults in Surrey who are Deaf, hard of hearing, blind, partially sighted and deafblind. Early warnings, and long-term predictions of financial problems are essential to the annual planning of activities.

This role involves the post holder having detailed knowledge of daily accounting, as well as the ability of the incumbent to be able to describe financial matters to trustees and staff who may not be financially trained, along with the ability to take a more strategic outlook and to work with other Senior Managers. Careful briefing is needed to help Senior Managers to manage their budget effectively, and to enable Trustees to understand the monthly dashboard and end of year accounts. The post-holder is personally responsible for identifying financial risks to the Chief Executive and Treasurer, along with suggested mitigations that they have identified. The Head of Finance is responsible for making all the necessary arrangements for the Annual Audit of Accounts with the chosen auditors.

The charity constantly needs to reassess priorities in line with a changing funding environment and the needs identified by the people we support. In order to successfully manage these pressures, there is a need for all staff to be flexible and work wherever their core skills are needed most. No one will be asked to carry out work for which they are not properly trained. As a member of the Senior Management Team you may be asked to use your skills to manage such situations and transfer your own experience partially or completely, depending on the situation. As a member of the Senior Management Team, you will be responsible in your contributions to the effective management of all aspects of the operation of the charity and our services.

Competencies Required:

Strategic/Operational Management

Establishing the clear long-term financial direction of the charity, to contribute to the work of the Business Plan, taking into account the complexity and interdependence of the environment and the organisation itself. Reviewing the financial effectiveness of each element of the charity.

Inspiration

Valuing and supporting others and motivating them towards the pursuit of a common goal.

Making Things Happen

Establishing plans and organising and prioritising the activities of self and others to ensure that the intended results are achieved on time and within available resources. Demonstrating a consultative and constructive approach to problem solving and being flexible and responsive to issues as they arise. Being able to liaise effectively between services in a proactive and constructive way.

Communication

Taking responsibility for briefing others. Relating to individuals across all levels (in their own terms) and helping them to understand the intricacies of financial control. Listening actively, demonstrating understanding of communications they receive and responding to them appropriately. Taking responsibility for the clarity and understanding of financial information by non-financial staff.

Developing Others

Sharing their knowledge and skills with others, where possible. Supporting others in their development and contributing positively to the development of the work of each department and team.

Managing/Embracing Change

Identifying where change is needed and conveying this information to the right people in a sensitive and supportive manner. Seeking ways to continuously improve financial performance. Suggesting ways where improvements in service could be made.

Personal Impact

Making a positive impression on people as a consequence of their personal style, strengths, enthusiasm and credibility. Acting with integrity and in line with the principles of equal opportunities. Striving to develop the competencies that the organisation needs. Respecting the opinion and expertise of others.

Customer Focus

Putting the organisation at the forefront of everything they do. Building good professional relationships with service users. Taking the greatest care to understand the services that are delivered and the financial consequences of poor financial management. Ensuring that all information is readily available and that their needs are respected and satisfied. Respond positively to customer feedback.

Use of IT

Using relevant technology, particularly software, proactively and effectively to do their job and support the organisation. Being cognizant of cybersecurity and fraud risks and how these contribute to financial risks, with the ability to help to identify mitigations to key risks.

Skills and Experience:

Experience

Either, experience of working in a charity environment within the last two years, or commercial experience that has involved ‘hands on’ work in all areas needed by the charity. Demonstrable experience of being able to support at a strategic financial level to help shape the agenda and be hands on is essential

Qualifications

ACCA, CIMA, ACA or CIPFA or similar qualification is required.

Skills

Able to provide both strategic and hands-on financial support whenever necessary.

Working knowledge and experience of SAGE or similar accounting systems.

Experience and competence in using Microsoft 365 and a range of other software and applications.

Developed understanding of financial risk management, including the interaction between cybersecurity and fraud risks and controls and financial risks.

Physical Requirements/Effort: Ability to carry out an office-based role.

Working Environment: Office based (some flexibility for hybrid for an exceptional candidate)

Dimensions:

Staff: Two part time staff

Financial: Turnover approx. £3M per annum

Statistics: N/A

We can offer you:

• A generous annual leave allowance (full time annual leave entitlement is 28 days per annum, plus bank holidays) 

• Private medical insurance 

• Investment in your development 

• Access to an Employee Assistance and Rewards Programme 

• Pension contributions 6% matched with the Pensions Trust 

• Annual flu vaccinations and an eye test every two years with a contribution towards work related glasses 

• Wide range of training opportunities suitable for your role 

• A growing range of other staff benefits 

An Enhanced Disclosure and Barring Service will be required which we can arrange. 

An exciting opportunity has arisen for an innovative, enthusiastic and ambitious leader to join King Edward’s School, Bath as our Director of IT.

As Director of IT, the position holder will be responsible for leading the development and application of IT systems and services throughout the School.  Through the management of the School’s IT Department, infrastructure, and resources, the Director of IT will ensure that the School’s IT provision supports all pupils and staff in accessing and using technology to enhance and enable their studies, teaching and work at the School.

As a leading member of the IT Steering Group, which is chaired by the Deputy Head (Academic), the Director of IT will also play a key role in the development and implementation of the School’s IT Strategy.

The successful candidate will have a proven track record of operating at a senior level, leading on both the operational and strategic aspects of an organisation’s IT provision. Whilst we welcome applications from those who have not worked in education before, the successful candidate will have a deep empathy and understanding of the role which IT can have in enhancing and supporting the delivery of teaching and learning, as well as supporting the School’s wider operational functions.

The postholder will be provided with a full induction, supportive line management and appropriate training. This role will be worked Monday to Thursday 8am to 4.30pm and 8am to 4pm on Friday with an hour unpaid break daily. 

We are currently offering a rewarding opportunity for a motivated and proactive self-starter to join our friendly and dynamic team.

Welfare Benefits Advisor

Salary: £35,000

Full Time (35 hours per week)

We will consider candidates on reduced hours (minimum of 21 hours per week)

This role requires a minimum number of days to be worked onsite which will be dependant on the number of hours worked per week.

Benefits of working for Wandsworth Carers’ Centre:

• Friendly team and working environment
• Annual leave starts at 26 days increasing to 31 days plus bank holidays 
• Contributory company pension,
• Ongoing training and development opportunities 
• Employee assistance program.

Our Charity:

We are a busy, ambitious charity operating at the heart of the Wandsworth community since 1995, helping thousands of people across the borough in unpaid Caring roles. We give information and advice, organise respite, offer complementary therapies, deliver training, provide peer support, arrange fun events and much more.  In short, we are the Carer's friend and advocate, often helping Carers through difficult times.

Are you passionate about supporting carers and making a real impact in their lives? We're looking for a dedicated individual to join our busy team provide welfare benefit advice & guidance to those who need it most.

As the successful candidate, you'll bring your knowledge and expertise to provide vital support to Carers, with a comprehensive and up-to-date knowledge in welfare benefits and recent experience of managing a case load.

You will manage your own caseload while also providing mentoring and support to one trainee advisor. 

Your excellent communication skills will help you connect with and support carers, while your IT proficiency will enable you to provide effective, efficient assistance.

Key Responsibilities Include:

• Providing advice & advocacy on welfare benefits and housing. 
• Managing your own case load
• Offering guidance and support to colleagues 
• Maintaining accurate case records, adhering to AQS standards. 

Essential Requirements:

• Experience of providing benefits advice, guidance and support
• Experience of managing a case load
• Experience of representing clients with external bodies / organisations
• Experience of supporting with benefit appeals through to tribunal stage.
• Knowledge of or ability to understand and use relevant legislation.
• Ability to work across the borough and provide home visits

If you're committed to working in the voluntary sector and want to be part of a dynamic team that makes a real difference, this role is for you!

Wandsworth Carers’ Centre is an inclusive employer, committed to the continued development of a diverse workforce.

Dandelion Time’s pioneering nature-based therapy seeks to rebuild the confidence and self-belief of children and families impacted by trauma, enabling them to take the necessary steps to move forward. 

To support our expansion, we have an exciting opportunity to join our close knit and hugely supportive team as the Fundraising and Marketing Co-ordinator. 

Reporting to the Director of Fundraising and PR,  you will play a key role in supporting our collaborative and successful Fundraising and Marketing team. You will be responsible for the exemplary stewardship of donors and prospective supporters, building strong and loyal relationships with your excellent written and verbal communications as well as ensuring effective and efficient management of the CRM system.

To excel in this role you will demonstrate experience of working successfully in a busy and sometimes demanding administrative support role.   You will be proficient in Microsoft Office Packages (including Outlook and Teams), have creative problem-solving skills, a meticulous attention to detail and collaborative approach.  Equally important is a great sense of humour and passion for the work that we do transforming the lives of traumatised children and their families.  

What can we offer you?

At Dandelion Time we always strive to achieve a happy and healthy work-life balance for all.   Where practicable we offer flexible working arrangements to allow you to work in a way that suits your individual lifestyle. 

In addition we offer:

25 days annual leave plus bank holidays (pro rata for part time staff) with the opportunity to purchase additional annual leave up to 50 days pro-rata per annum

A generous enhanced sick pay scheme

5% contributory pension scheme

Excellent communication and technology processes

Skilled, supportive, collaborative, fun and caring colleagues

The opportunity to work in and with nature and animals at our rural based settings – Matilda and Basil our two resident cats regularly join in with our team meetings. Our Donkeys, Alpacas, Sheep, Chickens and Guinea Pigs prefer to stay outside but always look forward to a visit from their colleagues

In this particular role you will work 22.5 hours each over 3 or 4 days from home and our Maidstone HQ with at least one day each week in the office.  You will also need to be available to work some evenings and weekends to support our various events and to visit our other sites including Shadoxhurst (Ashford) and Shorne (Gravesend).  Please note that public transport is limited at all our sites so you will need your own transport.

Safeguarding

Dandelion Time is committed to a culture that safeguards and promotes the welfare of children and their families with robust recruitment procedures that deter and prevent people who are unsuitable to work with children from applying for or securing employment within the charity.  All individuals working in any capacity at Dandelion Time will be subject to safeguarding checks in line with the statutory guidance Keeping Children Safe in Education.  This will include a satisfactory enhanced Disclosure and Barring Service check against both the Adult and Child Barred List service.  Evidence of ID, your right to work in the UK, your relevant qualifications, current address and satisfactory references are also a requirement.

Equality and Diversity

Dandelion Time is committed to creating a more inclusive organisation which benefits from a variety of perspectives and better reflects the communities we serve, to make smarter decisions and better support our families.  We expect all our people to be accountable for equality, diversity and inclusion at Dandelion Time. It is only by working together in unity that we can ensure that everyone can perform at their best. We warmly welcome applications from all sectors of the community and from a diverse range of genders, age, backgrounds, ethnicities, sexual orientations and physical abilities.

As part of our Safer Recruitment procedures, we proactively remove bias by ensuring whenever possible, the recruiting panel only receive anonymised applications to complete the shortlisting process.

Reporting to the Director of Finance and METRO's Finance Business Partner, the Finance Officer will work in a small and friendly team, managing the charity's sales and purchase ledgers in Xero. This role will oversee the weekly processing of staff expenses, and analyse variances on income and expenditure on a monthly and quarterly basis. Other key responsibilities for the role include providing assistance and support to colleagues with their financial requests and queries, assisting with financial reporting (when needed), and proactively identifying and evaluating improvements to financial processes and systems to enhance efficiency, accuracy and compliance. 

Hours: Full- and part-time positions

Contract: Permanent

Location: CAML charity offices and outreach venues across Merton

Salary (pro rata for part time):

From £28,000 per annum, dependent on experience, for accredited Advisers

Annual Leave: 25 days (pro rata for part time), Charity Day, plus public holidays

Pension: The charity operates a pension scheme

The charity offers an employee assistance programme

Deadline: 6pm, Monday 6th January 2025

Are you an experienced accredited Adviser?

Do you want to support individuals and families impacted by the cost of living crisis?

Are you looking for a role with a professional, supportive and expanding advice charity with over 80 years of experience working in South West London?

If so please read on:

Citizens Advice Merton and Lambeth (CAML) is the leading advice charity supporting individuals and families across the London boroughs of Lambeth, Merton but also wider London. We provide a range of information, support and advice services. We also work to raise awareness and understanding of the challenging issues affecting our clients and communities.

Owing to charity expansion, we are looking for experienced, accredited Advisers to provide comprehensive advice and support to clients. If you have at least one year’s experience of working in an advice support organisation, are passionate about supporting individuals and families in need and interested in joining a dedicated, professional team we would love to hear from you.

The successful candidates will have excellent interpersonal skills and be able to work flexibly with clients and for the charity. You will be meticulous in your work, especially when supporting clients and maintaining case records for continuity of follow up advice and casework. You will also be very well informed with regard to legislation, case law and policy changes relating to advice and benefits.

Main duties and responsibilities

• Provide comprehensive advice in all generalist subject areas including welfare benefits, debt and income maximisation, in line with Citizens Advice requirements.

• Commit to ongoing training/development as requested by the charity

• Use your interpersonal skills to explore, listen and understand complex problems as they affect each individual and tailor your approach to advice accordingly

• Provide a clear plan of action and follow-up on actions relating to cases as appropriate

• Identify and escalate serious problems, including safeguarding, appropriately

• Ability to work to own initiative within a team environment. Work closely with service colleagues and wider CAML team

• Support clients in CAML offices and outreach venues

Monitoring Quality and Case Recording

• Ensure all client engagement and support is comprehensively and accurately recorded

• Review your work, and monitor quality standards, as per the Citizens Advice quality framework

• Ensure data protections regulations are adhered and office procedures followed

• Work with your line manager and senior managers to develop and improve services, and your own standards.

Other Duties and Responsibilities

• With wider charity team and other organisations, ensure clients are supported with related advice issues

• Ensure all work is fully compliant with our policies and procedures and Citizens Advice Quality Standard

• Assist and contribute to the charity’s communications, research and campaigns work

• Maintain positive working relations with our stakeholders

• Professionally represent Citizens Advice Merton and Lambeth

• Other duties as requested by your line manager, senior manager and Chief Executive

Professional Development

• All our team receive comprehensive induction to the charity and our work. We support Advisers in their professional development to ensure we’re up to date with recent legislation, case law, policies and procedures relating to benefits and debt and undertake appropriate training as agreed with your line manager.

Person Specification

• Generalist Adviser certificate (Citizens Advice or equivalent) - Essential

• Experience of using client management databases (we use Casebook) – Essential

• Fantastic communication skills - Essential

• Ability to prioritise work, meet deadlines and manage caseload – Essential

• IT competency and experience – Essential

• Ability and willingness to work as a team – Essential

• Understanding of and commitment to the aims, principles and values of Citizens Advice service – Essential

This job description and personal specification does not form part of any contract.

If you’re interested in the role and joining us, we would be delighted to hear from you. Please follow the link to our website to find out how to apply.

The deadline for applications is 6pm, Monday 6th January 2025 

If you do not hear from us, we are afraid your application was unsuccessful.

We reserve the right to close applications early if we receive sufficient applications for the role.

We are registered with the Information Commissioner's Office and will process your personal data in accordance with the General Data Protection Regulation and Data Protection Act 2018. Please refer to our online Privacy Policy for more information on how your personal data will be processed and stored.

Fundraising Marketing Officer – Lottery and Cash 

£28785 - £30300 37.5hrs per week  

Leicester based LE3 1UT with hybrid working 

Benefits include:  

• Up to 42 days annual leave, life insurance and sick pay  

• Health Care Cash Back Plan to cover every day health care costs 

• 5% employer pension contribution under salary sacrifice  

• Free eye tests and a contribution towards glasses  

• Cycle to work scheme / close to park and ride at Leicester Forest East  

• Subsidised short breaks at selected RAFA Accommodation  

About us 

The RAF (Royal Air Forces) Association has a clear objective: to help sustain a resilient and empowered RAF community. Through our sector-leading welfare and wellbeing services, we offer a wide range of support to serving personnel, veterans and their families. With thousands of members and supporters across the UK and further afield, plus hundreds of dedicated employees and volunteers, we have the network and experience needed for a personal one-to-one approach. We work together to make sure no one is ever left behind.   

About the role  

This is not a generic marketing role! Whilst this position requires an abundance of creative flair and energy, you’ll be fully involved in planning marketing strategies, as well as working closely with creative and media agencies to bring our campaigns to life. Using a variety of both online and offline channels to connect with our audiences, you’ll be creating eye-catching and engaging marketing campaigns to drive our cash appeals, and increase Wings Lotto players, with the aim of maximising income to the Association.

The role involves owning and managing multiple relationships with a variety of internal and external stakeholders, to ensure our campaigns are built around data driven insight, reaching the right audience, with the right messaging, on the right channels, which ultimately deliver results. Previous project management experience will ensure you are able to plan and execute a range of projects in parallel to meet committed timescales, within a budget. 

About you   

Ideally you will have proven track record in fundraising or marketing, and desirably hold a relevant degree in this area. People skills are integral to this post as you will be working with a range of diverse stakeholders to deliver marketing activity to meet targets.  You must have the ability to understand audiences and impart information and key messages clearly, concisely and convincingly. Overall, We are looking for an individual with the desire and passion to grow our Lottery & Cash Appeal income through creative ideas, along with great organisation skills, and feel a sense of pride knowing that this work provides vital support for our RAF Community. If this sounds like you, we would love to hear from you. 

Want to join us?  

You may find it helpful to have a look at our website and social media to find out more about who we are and what we do. The full role profile and person specification is available to download on our website 

To apply 

Applications with cover letters stand a much higher chance of shortlisting so please do take some time to tell us how your skills align with this role. 

Closing Date 8am Wednesday 8 January 

The RAF Association is a Disability Confident employer. Please let us know if you require any assistance with your application. 

Interserve’s purpose is to make Jesus Christ known through wholistic ministry, in partnership with the global Church, amongst the neediest peoples of Asia and the Arab World. Our vision is to see lives and communities transformed through encounter with Jesus Christ.

Interserve Great Britain & Ireland (GBI) works in fellowship with Interserve International, placing and supporting Partners overseas to serve peoples of Asia and the Arab world. The GBI Country Team also enables work among people of Asia and the Arab world living here in Great Britain and Ireland. This is an increasingly diverse team, which includes Partners sent from Interserve’s offices around the world, to form a vibrant and dynamic international community.

The GBI Office is based at our National Mission Hub in the West Midlands. The centre provides an administrative base for Interserve GBI, offers a meeting place and retreats for those across Interserve and beyond, and enables cross-cultural work within the local community, embodying a significant expression of Interserve GBI’s intercultural heartbeat.

We are seeking a spiritual leader with strong strategic and organisational gifts. The National Director will lead ISGBI to bring wholistic, Christ -centred ministry to the peoples of Asia and the Arab world, wherever they may be in the world.

You will:

• Be a motivated and inspirational leader, with significant experience of people management within the Christian or charity sector;

• Support and contribute to the Christian ethos of Interserve GBI;

• Be an effective communicator with strong networking skills;

• Be able to work cross-culturally;

• Be able to provide strategic and organisational leadership;

• Be able to nurture and support team development;

• Be financially literate.

There is an Occupational Requirement for the successful candidate to be a committed Christian, as you will be expected to provide spiritual leadership to the Interserve GBI community and be in alignment with the vision and values of Interserve International.

This is a full-time role, which comes with a salary of £58,860, a contributory pension scheme and 29 days paid annual leave plus bank holidays.

The role can be worked as a hybrid from our National Office in Birmingham and remotely from home, in line with the requirements of the role.

For further details and to request a recruitment pack, please contact Dawn Macaulay (People Care Manager).  Follow the link on our website

Upon receiving the recruitment pack, if you would like to apply formally for the role please submit your completed application form, CV and a covering letter (outlining your reason for application and suitability for the role in no more than 1,000 words) We look forward to hearing from you.

Closing date for applications is midnight 12th January 2025. The first round of interviews will be held on 30th and 31st January and the follow-up second round of interviews will be on 28th February and 1st March 2025.

Interserve is committed to safeguarding and promoting the welfare of children and adults at risk and expects all within the Interserve community to share this commitment. DBS checks will be required for all employees

HR & Office Administrator

Hours: Part-time, 21 hours a week

Salary: £35,418 - £39,146 (pro rata)

Contract: Permanent

Location: London (with hybrid working options)

 Are you an organised, detail-oriented professional passionate about HR? Join CPAG as an HR & Office Administrator and become a vital part of our mission to end child poverty in the UK.

We operate a hybrid working system and would be happy to discuss any flexibilities required. CPAG is committed to equity, diversity and inclusion which you can read more about in the job pack.

For more information about this post and to apply download the HR & Office Administrator job pack and application form.

If you have questions or need specific arrangements or reasonable adjustments to take part in the selection process please contact us at the email address listed in the application pack.

Closing date for applications: 9am, Friday 17th January 2025

Interview will be held on: Week beginning 27th January 2025

FareShare GM redistributed an amazing 1,929 tonnes of surplus food to 306 community groups, supplying 4.6 million meals to those in need in 2023/24.  Working with FareShare UK, we help unlock good food from a wide variety of national and local food suppliers, food that otherwise would have gone in the bin.  We support diverse groups including those catering to the elderly, young families, the BAME community, disabled individuals and those facing homelessness or other forms of poverty.

It’s a busy operation with a lot of moving parts: you’ll take ownership for the smooth running of the Allocations office, supervising the distribution of surplus food to our Community Food Members.   By working closely with the Warehouse team and drivers, you’ll help ensure the timely, accurate and food safe compliant deliveries and collections, optimising our income whilst minimising food waste.

To be a success in this role, you’ll need to have experience in a busy office or operational environment, great communication skills, and experience supervising and motivating staff.  You’ll need to be able to adapt to regularly changing priorities, happy to get involved where needed and constantly reviewing daily targets to keep the team on track.  Ideally you’ll have some experience with volunteers (or have volunteering experience yourself), and/or in the not for profit sector working with disadvantaged groups.