Data Support Manager Jobs
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Database Executive
Location – Stanmore (hybrid role - 3 days per week office based)
Salary - £26,000 to £28,000 per annum dependent on experience
Hours - 35 hours per week
Start Date - February 2025
Are you passionate about enhancing supporter experience and ensuring data excellence? Do you have Raiser’s Edge or charity database experience? Join Norwood as a key member of our Fundraising and Community Engagement department, where you'll play a crucial role in providing exemplary database and data services. We aim to keep our supporter information up-to-date, relevant, and meaningful, and we need your expertise to make this happen.
Benefits at Norwood include:
- The opportunity to work for a leading UK charity
- Competitive salary & benefits package
- 21 days annual leave plus 8 bank holidays and Jewish festivals where they fall on a working day and work is not permitted (FTE)
- 1pm finish on a Friday
- Workplace Pension Scheme: Plan for your future with confidence.
- Employee Assistance Programme: We care about your well-being.
- £300 When You Introduce a Friend: Spread the word and reap the rewards.
- Free Eye test & Eyewear allowance
- Access to ‘Blue Light’ discount scheme
- Cycle to work scheme
- Excellent career progression pathway
Key Responsibilities:
- Continuously reviewing and updating our database and data processes
- Assist the Head of Donor Support Services with data entry, processing, and data manipulation.
- Carry out data cleaning and database health-checking processes, ensuring that data is regularly cleaned and that duplicate supporter records are merged.
- Support the department in their use of the Raiser’s Edge database and keep training guides up to date to ensure best practice use of this resource.
- Improve and develop new processes for the use of data to support the fundraising strategy.
- Assist the Head of Donor Support Services with analysis, insight, and reporting of fundraising data.
- Import all electronic data from various sources to the database using Import’omatic and Raiser’s Edge import functions.
- Prepare data for fundraising marketing and communications and monitor email bounce-backs and out-of-office messages to keep supporter records up to date.
- Ensure data used for fundraising complies with Norwood’s GDPR and direct marketing policies and ensure adherence to the Fundraising Regulator Code of Practice.
- Utilise good communication skills, both verbal and written, to build relationships with stakeholders and donors.
- Provide support for emerging priorities, as agreed with your line manager, for example, assisting colleagues in the Donor Support Services team with data input during and after fundraising events and appeal launches.
- Assist at evening or weekend fundraising events, including the Annual Dinner.
- Be an active member of the Fundraising and Community Engagement department and work on any other initiatives as required.
Essential Experience / Skills
- Advanced user of a database or CRM.
- Experience as a data administrator or similar role involving manipulating data
- Experience of using Raiser’s Edge or a similar charity database
- Some experience of running queries and reports and exporting data
- Some experience of running data health routines
- Proficiency in Microsoft Excel to an intermediate level
- Understanding of relational databases
- Excellent IT skills and analytical mindset
Desirable Experience / Skills
- Experience of working in the charity sector
- Experience of writing process guides or other user documentation
- Experience of training or supporting system users
- Knowledge of ImportOmatic
- Working with volunteers
- Knowledge of the Fundraising Regulator Code of Practice
If this opportunity interests you, please press apply and our Recruitment Team will be in touch.
If you are interested in this role, please apply and our Recruitment Team will be in touch.
We reserve the right to close this advertisement early if we receive a high volume of suitable applications.
Due to the high number of candidates who apply to our roles at Norwood, please note we can only provide feedback following an interview, if shortlisted.
We actively celebrate everyone's different abilities, sexual orientation, ethnicity, faith, and gender. Everyone is welcome and supported in their development at all stages in their journey with us.
PA to the Dean & Office Administrator | Southwark Cathedral
Job Title: PA to the Dean & Office Administrator
Reports to: Dean of Southwark
Key Relationships: Dean of Southwark, Cathedral Clergy, COO, Chapter Members, Chapter Committee Members, Senior Management Team, Cathedral Staff, Contractors
Start date: As soon as possible
Salary: £31,000 FTE
Hours of work: 35 hours per week (excluding lunch breaks). Some flexibility will be required to allow attendance at evening meetings and events.
How to apply: Please submit a CV and Cover Letter (no more than two sides of A4) outlining your suitability for this role, with reference to the main duties and person specification below. The deadline is Monday 13 January 2025 at 12pm.
Interviews: Week commencing 20 January 2025
Role Purpose
Southwark Cathedral has been a place of Christian worship for over 1400 years. Now it stands on the vibrant and exciting regenerated south bank of the Thames surrounded by cultural venues such as Tate Modern, Shakespeare’s Globe and Borough Market, the offices of major companies as well as schools and diverse residential communities. It is an inclusive Christian community that offers a welcome to all.
This is a key role at Southwark Cathedral supporting the Dean. This secretarial role will primarily feature management of a busy personal diary, correspondence and broader administrative support for the Dean in his capacity as Dean of Southwark, Chair of Chapter and CEO of the Cathedral.
The role holder will also support the Cathedral team as the Office Administrator – responsible for a range of office duties relating to staff wellbeing & socials, office equipment & spaces and the Cathedral’s general enquiries email address.
Main Duties and Responsibilities
For the Dean
- Manage the Dean’s diary: including making appointments, arranging meetings, scheduling preaching and other liturgical arrangements, programming annual schedules (such as Bishops Staff Meetings, chaplaincy and wider public commitments) - keeping Outlook diaries up to date with any changes and making travel arrangements;
- Prepare the Dean’s weekly diary file, including the preparation of any meeting papers or briefs for the week ahead;
- Provide administrative support for the Dean in relation to their attendance at meetings associated with the governance of the Cathedral, including Chapter, Finance Committee, Audit & Risk Committee, Nominations Committee, Fabric Advisory Committee and Board of Enterprises. This will include liaising with colleagues on the Dean’s availability for upcoming meetings, any research the Dean requires and preparation of paper packs for such meetings. Minute taking will not usually be required, but may be requested from time to time in liaison with members of staff usually responsible for the minutes;
- Draft, file and send outgoing correspondence on the Dean’s behalf and process incoming correspondence;
- Support the Dean in all their working relationships including building and maintaining excellent relationships with Chapter Members and Committee Members, the Bishop’s staff and with the wider Diocese, as well as with congregation members, neighbours, commercial partners, professional advisers and other third-party organisations relating to the Dean’s work;
- Set up meetings including room set up and refreshment provision as required;
- Assist the Dean with the processing of their expenses;
- Work with the Governance & Committees Manager on Gifts Registry declarations for the Dean;
- Provide administrative support to bodies the Dean chairs, e.g. Southwark Cathedral Development Trust, the Deans Fund and other Cathedral-associated bodies;
- Assist the Sub Dean and Precentor with administrative tasks as requested;
- Update the Cathedral database in support of the Dean’s work.
Office Administration
- Receiving, distributing and responding to emails sent to the Cathedral’s general information email address;
- Ordering stationery, office equipment and consumables in line with the Cathedral’s approach to sustainability and ethical buying;
- Ensuring the Cathedral’s printing and franking equipment is kept fully functional, and liaising with our contractors when issues arise;
- Ensuring that the offices, reception area, print room, stationery area, staff kitchen and facilities are kept clean, tidy and supplied;
- Co-ordinating Staff Meetings, including booking suitable space and organising refreshments for the meeting;
- Organising staff social events, outings and meals;
- Providing administrative support on Cathedral projects as and when they arise.
General Duties and Expectations
- Provide general administrative assistance in the context of a busy office;
- Support other teams on an ad hoc basis when required;
- Promote the mission, purpose and values of the Cathedral;
- Ensure that the highest standards of professional performance are maintained & ensure professional skills are regularly updated through participation in training and development activities.
The main duties and responsibilities of your post are outlined in your job description. This list is not exhaustive and is intended to reflect your main tasks and areas of work. Changes may occur over time and you will be expected to agree any reasonable changes to your job description that are commensurate with your salary and in line with the general nature of your post. You will be consulted about any changes to your job description before these are implemented.
Person Specification (E) = Essential (D) = Desirable
Skills & Aptitudes
- Excellent verbal communication skills, including a friendly & efficient phone manner (E)
- Excellent interpersonal skills and an ability to communicate with a wide range of stakeholders (E)
- Able to maintain confidentiality at all times (E)
- Strong writing skills (E)
- Able to manage the formal processes of meeting in a proactive way (E)
- Proficient with MS Office, including Outlook, Word, Excel & PowerPoint (E)
- Well organised, with good prioritisation skills (E)
- Organised approach to physical and digital filing, naming & storing of documents (E)
- Able to take ownership of tasks & complete them with minimal supervision (E)
- Able to draft agendas and papers from an outline brief (D)
Knowledge & Experience
- Experience of working in an office environment (E)
- Experience of working with virtual-meeting platforms such as Zoom & MS Teams (E)
- Experience of working with and administering databases, summarising information in an easy-to-understand format (E)
- Experience of diary management (E)
- Understanding of the Church of England, its structures and liturgy (D)
- Experience of minute-taking and producing summaries of outcomes and actions resulting from meetings (D)
Personal Attributes
- Highly organised, able to work to deadlines (E)
- Proactive problem solver (E)
- Flexible and cooperative team player (E)
- Self-motivated (E)
- Demonstrates sympathy for the vision, mission & values of Southwark Cathedral (E)
Southwark Cathedral believes in promoting and building a diverse and inclusive team, and workplace, culture and governance structures that are welcoming to and respectful of all. We welcome applications from all suitably qualified people whatever their ethnicity, background, age, disability, long term condition, sexual orientation, gender identity, or any other characteristic protected by law.
Safeguarding is at the core of all we do. We follow best practice for Safer Recruitment.
Terms and Conditions
Working Hours
The working hours shall be 35 hours per week (exclusive of meal breaks), over five days. Some out of hours working will be required to support meetings and events and this will be notified in advance. Time off in lieu will be awarded in line with Southwark Cathedral’s policy.
Annual Leave
25 days per annum as well as statutory bank holidays and an additional day at Christmas, with an additional 5 days annual leave after 10 years’ continuous employment.
Probation
The appointment is subject to the satisfactory completion of a six-month probationary period.
Season Ticket Loan
Once the probationary period has been completed satisfactorily, the person appointed will be eligible to take out a season ticket loan.
Pension
The person appointed will be eligible to join a defined contributions pension scheme managed by the Church Workers Pension Fund. The Cathedral will contribute half of the annual premium of 10% of salary.
Working Expenses
Reasonable out of pocket expenses will be reimbursed.
Please submit a CV and Cover Letter (no more than two sides of A4) outlining your suitability for this role, with reference to the main duties and person specification by Monday 13 January 2025 at 12pm.
Membership Services & Engagement Coordinator
Fixed Term Contract – 12 months
Full-time (Mon-Fri, 37.5 hours per week) open for flexible working requests
£25,000-£35000 per annum (depending on experience)
About YBI
Youth Business International (YBI) leads a global network of enterprise support organisations and together we focus on sustainable and inclusive youth entrepreneurship, equipping underserved young people with the ability to start, scale and sustain businesses.
Role Overview
We have an exciting role that plays a critical role in coordinating admin support within our Membership Services and Engagement Team.
We are looking for a highly organised individual to support YBI’s Membership Services and Engagement (MSE) team with a variety of activities to ensure we can deliver quality services and engagement activities to our members and partners.
To be successful the post holder will need to be able to operate independently, be skilled at juggling priorities, and show initiative in supporting the team in various activities. You will also need to have strong interpersonal skills to work with and effectively support the whole team.
Key Responsibilities
The Membership Services & Engagement Coordinator will provide support to the three different areas within the team: Services, Membership and Evidence & Learning. Focus will switch depending on time of the year and on current projects being delivered.
You can find more details of the role in the attached job description.
How to apply
- Please submit your CV (maximum 2 x A4) and a Supporting statement (max 2 x A4) to our hr inbox only.
- Your supporting statement is a very important part of your application and is vital for us to decide whether to shortlist you for an interview. Please demonstrate how you meet the criteria listed in the person specification and your motivation to work for YBI, detailing your experience, skills, achievements and/or abilities that are relevant for the role.
- Please note you must have existing Right to work in the UK as YBI is not a sponsoring organisation.
- Closing date for applications: Midnight on 5th January 2025.
- We will have a competency-based interview taking place on 9th or 10th January 2025.
Please note that due to high volume of applications we reserve the right to close this ad early. If you wish to be considered, please do submit your application as soon as possible.
The client requests no contact from agencies or media sales.
Context and Background
The NSPCC's mission is to end cruelty to children. Every childhood is worth fighting for. This is our
belief. We all share it. And it drives our Income Generation team to get out there and bring in the
funds we need to protect children and prevent abuse.
We’ve been here for children for over 100 years. From our campaigns to our services- we strive to
make a difference in everything we do. Between 2016 and 2021, we’ve helped make 6.6 million
children safer from abuse.
Within the Income Generation Directorate our aim is to maximise resources for the NSPCC’s
mission by raising funds, providing the best possible supporter experience, and building long-term
relationships between donors and our cause.
To continue to deliver our mission we rely on the fundraising support of people across the UK for
90% of our annual income. We are looking to significantly grow our income in new and innovative
ways. To achieve this growth, we need the very best team in place to deliver to ambitious targets.
As a Senior Fundraiser in our Supporter Development team, you will strive to offer the best
experience to our existing supporters. You will be responsible for managing all aspects of direct
marketing campaigns - from campaign planning and briefing of creative, data and fulfilment, to
monitoring, reporting and analysis of campaign results, as well as liaising with our agencies and
suppliers. Campaigns will be delivered through a range of channels, including direct mail and
email, across a range of fundraising programmes.
As Senior Fundraiser, not only will the work you do make a real difference to people’s lives but
opportunity is provided to develop your fundraising experience with a sector leading team.
Join us at this exciting time and you’ll become part of an expanding team that cares about the
work they do and the people they work with. You’ll discover opportunities to grow, along withchallenges and a shared purpose that’ll bring the best out in you. And you’ll get to find your own
way to make a difference that means more, and that impacts millions of young lives. We want to
ensure roles are accessible and inclusive of everyone, which is why the NSPCC offers a high degree
of flexibility around ways of working.
Equality, Diversity and Inclusion (EDI) is at the heart of what we do. At the NSPCC, we understand
how important it is that our workforce is representative of the people we support and who
support us. We believe that every individual has the right to be their true self and to live a full life
without prejudice, fear or barriers. This is the starting point for all our commitments and actions
and underpins our commitment to be there for all children.
Job purpose
Our team strive to offer the best experience to NSPCC supporters and looks to continually develop
our campaigns, approach and messaging to reflect this. The Supporter Development programme
is diverse and expanding, and this role covers the delivery of a variety of campaigns utilising a
variety of channels.
Campaign management - development and implementation of creative and effective campaigns,
appeals and promotion with competing priorities, involving a range of audiences and channels.
Planning, reporting and analysis - reviewing previous performance, analysis and strategy to plan,
brief and schedule accordingly to meet deadlines.
Managing relationships with stakeholders effectively and working collaboratively across a large
team to maximise income for children. Being dynamic and a team player is essential.
Key relationships - Internal
• Reports to Cause Fundraising Manager.
• A member of the Individual Supporters department, working with others across the
department as required.
• Works closely with teams across Communications and Income Generation Directorates –
including Creative, Data and Digital – to deliver campaigns accurately and on time.
• Works with Compliance & Information teams to ensure campaigns are compliant and
accurate.
• Works with Supporter Care to ensure that all activity launched has the best possible
supporter experience.
• Engages with staff in other NSPCC functions, such as Services for Children and Young
People, Communications and Public Policy, as necessary to further fundraising
relationships.
Key relationships - External
• NSPCC supporters and potential supporters• Various agencies and suppliers that support fundraising activity
Main duties and responsibilities
1. Work with the Fundraising Manager to devise, agree and deliver aspects of the
Individual Giving department’s annual business plan and budget to enable the NSPCC
to plan its activity and services
2. To be responsible for the delivery of income from those channels and activities you
are responsible for. If required, to be accountable for the development of the
activities the Fundraiser(s) are responsible for
3. Individually, and with the assistance of the Fundraiser(s) analyse fundraising
opportunities in a range of identified markets and, with the Fundraising Manager,
use informed judgement to develop the strategic plan to maximise income
4. Individually, and with the assistance of the Fundraiser(s)
• To correspond effectively and persuasively with existing supporters using creative
and engaging methods of communication, including written, verbal and electronic
mechanisms and channels
• To proactively take steps to improve knowledge and understanding of potential
supporters through developing the NSPCC relationship with them, evaluating that
relationship on an on-going basis and making necessary adjustments
• Ensuring a trauma informed approach to all campaigns
5. To manage campaign budgets and report on variances on a regular basis, to carry
out campaign analysis and monitoring
6. To carry out research through a range of sources, including the Internet, Intranet,
publications and other external contacts, including other charities, in order to obtain
relevant information that can contribute to programme strategies and fundraising
communications
6. To maximise income by sharing knowledge, expertise, best practice and experience
of a specialist fundraising area with others as appropriate
7. To work with Fundraisers and staff in other departments to maximise relationships
with NSPCC supporters
8. To be the key contact for agencies and other suppliers who support fundraising,
ensuring appropriate agreements are in place and that goods/services are delivered
as agreed
9. To work cross-departmentally to ensure that fundraising activities are managed and
developed in a way that maximises income for the NSPCC10. To undertake specific fundraising projects and activities as necessary or as required
to support Individual Giving’s fundraising or the Fundraising Directorate as a whole
11. To keep up-to-date on best practice and developments within the charity sector
12. To provide back up for the Fundraising Manager, as required
Responsibilities for all Staff within Income Generation
• A commitment to safeguard and promote the welfare of children and young people
• To update databases and supporter information systems on a regular basis in line
with Data Protection legislation and NSPCC policy and procedures.
• To actively participate in regular department and team meetings, contributing to
strategy, discussions and decisions which will be beneficial to the Directorate and
wider NSPCC activities.
• To adhere to all the NSPCC’s service standards, policies and procedures.
• To evidence an understanding of and commitment to the demonstration of the
NSPCC’s values.
• To maintain an awareness of and comply with NSPPC data protection regulations
and to ensure currency of changing GDPR regulations.
• To be responsible for personal learning and development, to support the learning
and development of others and the whole organisation.
• To work in a manner that facilitates and encourages inclusion.
• To be pro-active in identifying ways to improve personal and team performance.
• To maintain an awareness of own and others’ Health and Safety and comply with the
NSPCC’s Health and Safety policy and procedures.
• To take personal responsibility for keeping up to date with NSPCC work to end
cruelty to children, including securing updates on project and service developments
and general NSPCC news.Person specification
1. Well-developed ability to apply effective numeracy skills in entering and recording financial
data, interpreting, analysing and presenting financial data in clear and accurate format to
meet desired outcomes
2. Highly developed written and verbal communication skills to understand, interpret and
present complex information in a clear, confident and persuasive way for a range of
audiences
3. Ability to collect data from various sources, analyse findings, identify opportunities,
evaluate their viability and present findings clearly in a way that meets desired outcomes
4. Proven ability to build, manage and develop positive and fruitful relationships within an
organisation and externally and achieve objectives through these relationships
5. Well-developed ability to successfully negotiate with others to achieve desired outcomes
6. Strong management and team building skills, and working well with others as part of a
team, giving support and recognising expertise in others
7. The ability to plan, monitor and implement projects/events/initiatives to agreed deadlines
often with conflicting priorities
8. Proven ability to demonstrate initiative and creativity to achieve desired outcomesSafer Recruitment
As an organisation, we are committed to creating and fostering a culture that promotes
safeguarding and the welfare of all children and adults at risk.
Our safer recruitment practices support this by ensuring that there is a consistent and thorough
process of obtaining, collating, analysing and evaluating information from and about candidates
to ensure that all persons appointed are suitable to work with our children and adults.
The recruitment and selection of our people will be conducted in a professional, timely and
responsive manner and in compliance with current employment legislation, and relevant
safeguarding legislation and statutory guidance.
Our principles:
• Always seek to recruit the best candidate for the role based on merit including their skills,
experience, motivation and competencies. Our robust recruitment and selection process
should ensure the identification of the person best suited to the role and the organisation.
• Committed to diversity and equality of opportunity and will interview all applicants (internal
and external) who self-declare at application as having a disability and who meet the minimum
requirements in the person specification of the vacancy they are applying for.
• We will make reasonable adjustments at all stages of the recruitment process in order to
enable successful candidates who declare disabilities to start working or volunteering their
time with us.
• Any current member of staff or volunteer who wishes to apply for vacancies and is suitably
qualified will be considered and addressed fairly and objectively based on their merit.
• As an organisation committed to safeguarding, we will ensure all under 18’s joining the
organisation will have ongoing risk assessments to ensure their role and activities are safe and
appropriate.
• All documentation relating to candidates will be treated confidentially in accordance with the
GDPR legislation.
At The National Lottery Community Fund we are committed to making a bigger difference in the years ahead. That’s why being ‘impact-focussed’ is one of our core values. We want to transform how we use insight in our organisation so that we can: identify the communities that most need our funding, demonstrate the difference we make and take an equity-based approach. Our 2030 strategy ‘It starts with community’ sets stretching goals and puts impact at the heart of what we do.
We’re recruiting for a Head of Strategic Analysis in our newly formed Evidence and Impact team. You will help us build stronger insight into the challenges faced by communities across the UK and the case for action in each of our four mission areas. You will connect this evidence about the external environment in which we operate and the future trends for society and the economy to our ongoing performance monitoring and KPIs. You will lead your team’s work to communicate evidence in a compelling and engaging way to a wide range of audiences. The strategic analysis and research your team delivers will support advocacy and influencing at both a UK-wide and country portfolio level.
Ultimately your work will ensure that The National Lottery Community Fund has the evidence we need to deliver the full impact and benefit of ‘It starts with Community’ and that we have the processes in place to adapt and learn, including in preparing the insight that we need to set strategy beyond 2030.
We’re looking for a strategic thinker who can connect the evidence and insight our team creates to the decisions at hand at all levels of our organisation. This means you must be able to demonstrate experience of presenting insight to senior stakeholders at Executive and Board level in a way that promotes evidence-led strategy and policy.
We aim to ‘lead the agenda’ with insight, so you will have strong experience of leading teams to develop clear and purposeful insight products for use in strategic communications and advocacy. Your people management skills will be crucial to this role as you lead the 5-strong Strategic Analysis team, developing a supportive culture of high-performance. You will forge strong partnerships with a wide range of colleagues in the UK-wide Evidence and Impact function and play a key role in our leadership team as we strive for ‘One Fund’ ways of working.
This role can be based in any of our offices. Some travel is expected to attend leadership meetings and connect with colleagues who are based in different locations of the country.
Interview Date: w/c 3rd February
Location: UK - We have a hybrid approach to working, work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices, these are Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Newcastle and Newtown.
On application, please align your supporting statement to the criteria below
Essential criteria
- Educated to undergraduate level, or equivalent level of experience in a relevant discipline such as quantitative or qualitative methods, evidence synthesis or trends analysis.
- Excellent written and verbal communication skills, with the ability to effectively communicate with different audiences.
- Experience of working with multiple stakeholders (including at Board level), often with competing priorities, to gain agreement.
- Proven experience in driving insight to action and in communicating compelling evidence to senior stakeholders, particularly at Executive and Board level.
- Proven experience of delivering impactful evidence at different stages of the strategy cycle, including one or more of the following: consultation, horizon scanning, performance and KPI reporting and policy analysis
Desirable criteria
- Educated to undergraduate level, or equivalent level of experience in a relevant discipline.
- Familiarity with functional standards for analysis and in how they apply to the work of multi-disciplinary teams.
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)
It starts with community.
The client requests no contact from agencies or media sales.
Stonewall is a human rights charity. We stand for lesbian, gay, bi, trans, queer, questioning and ace (LGBTQ+) people everywhere. We imagine a world where all LGBTQ+ people are free to be themselves and we can live our lives to the full. Over the last 30 years, we have helped create transformative change in the lives of LGBTQ+ people in the UK. Our campaigns drive positive change in public attitudes and public policy. We ensure LGBTQ+ people can thrive throughout our lives by building deep, sustained change programmes with the institutions that have the biggest impact on us, whether we're learning, working, praying or playing sport.
As Zoteria Coordinator, you will be a key part of a team of driven, passionate people who deliver our international project work. For this role we are looking for someone who can jump straight in to build relationships with colleagues in the UK and at our global partner organisations, and work collaboratively with them on the roll-out of the Zoteria app and its ongoing promotion. An understanding of data protection and associated safeguarding risks would be beneficial as you work with the Global Project Manager to plan how our data can be used as evidence in advocacy work and policy change efforts.
As well as keeping track of day to day expenditure, you'll be managing a range of suppliers and ensuring invoices are paid promptly. You will make recommendations on future markets for Zoteria, backed up by evidence of need and opportunity. And you will need to take pro-active approaches to fostering creativity among the wider Zoteria group as you all design activities together.
This role is offered as a 6-month fixed term contract.
Our people make up a vibrant, dynamic community. Lots our staff have a personal investment in the work we do, and we come from a wide range of backgrounds. We're proud of this diversity, and of our support for one another – in our teams, our network groups, and our friendships.
Location: London
Contract Type: 6 MonthsFixed Term Contract
Hours: Full time
Salary: £29,808 - £33,500
Closing Date: 5 January 2025
You may also have experience in the following: Project Support, Project Assistant, Project Coordinator, Project Administrator, Project Management, etc.
REF-218640
We have an exciting opportunity for an Caseworker (known internally as an Independent Stalking Advocacy Caseworker) who will specialise in non domestic stalking & harassment, to join the Cope & Recovery team in South Yorkshire working 37.5 hours a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra days holiday for your birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is based at Hackenthorpe Lodge, Sheffield and supporting victims of crime around South Yorkshire
As a Stalking Advocate you will be providing a high quality pro-active service to victims of stalking & harassment delivering a range of short term and ongoing interventions by telephone using digital platforms and in person. The post holder will act as a single point of contact (SPOC) to victims and work collaboratively in a multi-agency environment from the point of crime to the conclusion of the Criminal Justice process/resolution and recovery.
- To undertake effective victim need and risk assessments
- Managing a caseload, providing advocacy, emotional and practical support and information to victims including exploration of legal and civil options, housing, health and finance
- Reviewing cases of harassment where the victim is being supported by Victim Support advocates and
where an indication of stalking - Providing information about the criminal justice system and ensuring victims are aware of their rights outlined in the Victims Code
- To accurately maintain and update all victim contacts and actions on to the case management data base in accordance with the GDPR and VS case management policy
- Increase the awareness of the impact of stalking and how to manage risks
To be successful in this role, you will need:
- experience in delivering services to adults
- able to communicate sensitively and effectively both verbally and in writing with a wide range of people
- an understanding of the effects of trauma and the importance of trauma informed practice
- knowledge of victims rights and the Criminal Justice system
- good telecommunications & IT skills
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Who we're looking for
We are seeking a proactive, adaptable, and creative individual with a detailed understanding and experience of working within youth-based community and faith groups across the UK. The ideal candidate will have outstanding verbal and written communication skills, experience in stakeholder engagement, and the ability to work both autonomously and as part of a team.
You will have experience in developing and delivering training, a strong understanding of IT applications (especially MS Word, Excel, and PowerPoint), and a proven track record of driving projects to achieve agreed outcomes. You should be highly organized, self-motivated, and possess excellent networking skills.
Main role & responsibilities
In this role, you will be an active member of our programmes team and will work across our portfolio of programmes. You will be responsible for regional stakeholder engagement, developing relationships and promoting Ygam training across the UK. You will recruit suitable delegates to workshops, working closely with a range of organisations and families.
You will provide training both face to face and online and will be responsible for the delivery of our assured workshops and promoting the work of Ygam at conferences and events. You will be able to demonstrate the impact of this work by working with organisations to collate case studies and evidence to support the programmes achievements.
We welcome the unique contributions that you can bring and positively encourage applicants from all underrepresented backgrounds, particularly those from minority ethnic groups or individuals with lived experience of gaming and gambling harms.
Please submit your CV and a covering letter (maximum of two sides) via Charity Jobs by 12:00pm on Friday 10th January 2025.
Your covering letter should include:
• Your motivations for applying to Ygam.
• How you meet the Person Specification.
• How this role fits into your wider career plans.
• Any experience (professional, voluntary, lived, or other) relevant to this role in line with the criteria outlined in the person specification
The client requests no contact from agencies or media sales.
We are seeking an enthusiastic and proactive self-starter to join our Fundraising Team as the 'Community Engagement Fundraiser - South'. In this role, you will be responsible for building strong relationships, growing our community presence on the ground, generating new fundraising leads, whilst stewarding current fundraisers through their DRWF fundraising journey.
The post holder will require experience and a good knowledge of community fundraising. The ability to deliver against a regional income target with energy and enthusiasm that will inspire supporters to go the extra mile with their fundraising efforts for DRWF.
You will be target driven, proactive, a determined self-starter and thrive on working with a range of fundraisers, encouraging them to choose DRWF as their preferred charity.
Key areas of responsibilities
To recruit, manage, develop and support an expanding network of supporters wishing to fundraise for Diabetes Research & Wellness Foundation (DRWF), in order to achieve agreed income and expenditure targets; whilst supporting other targeted deliverables for DRWF, such as Lottery, Regular Giving and Legacy Giving.
A full breakdown of the role can be found in the attached document.
How to apply:
Please send the following to: Tim Green, Head of Community Fundraising.
- Your CV (no more than three sides)
- A supporting statement (no more than two pages), explaining why you believe this position is a great fit for you and how your knowledge / experience align with the required criteria.
Closing Date: Friday 10th January 2025 (we will view applications throughout this period).
Interviews: W/C 20th January 2025.
We are funding diabetes research in the UK & around the world in order to understand the causes, prevention, treatment and management.
The client requests no contact from agencies or media sales.
What will you be doing:
Ensuring that all financial transactions are accurately recorded, and that financial controls and procedures are in place to safeguard the charity's assets. This role also plays a key part in providing strategic financial guidance to senior leadership and supporting the charity's growth and development.
Main duties and responsibilities
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Financial Management & Reporting
- Prepare timely, accurate, and comprehensive financial reports, including monthly management accounts, cash flow forecasts, balance sheets, and income statements.
- Lead the preparation and monitoring of the annual budget in consultation with senior management, ensuring alignment with the charity’s goals and objectives.
- Provide detailed financial analysis to senior leadership, highlighting variances, trends, and forecasts that could impact the charity’s financial health.
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Financial Control & Compliance
- Oversee the charity’s accounting systems and processes, ensuring they are efficient, accurate, and compliant with charity law, accounting standards, and internal policies.
- Implement and maintain strong internal financial controls to protect the charity’s assets, minimize risk, and ensure proper governance.
- Manage the charity's cash flow to ensure financial stability and the ability to meet operational and project funding needs.
- Prepare and submit all Office for National Statistics, Charity Commission, Companies House and returns.
- Audit & Tax: Coordinate the annual audit process, liaising with external auditors and ensuring that all tax filings (e.g., VAT, Corporation Tax, Gift Aid) are submitted on time and in accordance with regulations.
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Grant & Fund Management
- Ensure that all grants are managed and reported on in accordance with donor requirements, including preparation of grant financial reports and adherence to restricted fund reporting.
- Oversee the accounting and tracking of restricted funds, ensuring funds are used in compliance with donor specifications.
- Prepare reporting on funding sources for Trustees, Projects Department including trends to enhance and ensure financial sustainability.
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Team Leadership & Development
- Supervise and develop a finance team, ensuring high levels of performance, motivation, and professional development.
- Provide financial training and guidance to non-finance staff to ensure they understand and comply with financial policies and procedures.
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Financial Strategy & Planning
- Work closely with senior leadership to develop and implement the charity’s financial strategy, supporting long-term sustainability and growth.
- Provide regular financial forecasts and risk assessments to inform decision-making.
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Educational Background
- Bachelor’s degree in finance, Accounting, Business Administration, or a related field.
- A master’s degree or professional certification (e.g., CPA, ACCA, CIMA) is preferred.
Salary is dependent on skills and experience.
You will be working within our Finance team at our Headquarters in Swindon. This is an office-based role. Any successful candidate will need to be committed to Barnabas Aid’s ethos, statement of faith and aims, and have the right to work in the UK.
We aim to support Christian communities, churches and individuals around the world who face persecution and discrimination because of their Faith.
The Worker Support Centre (WSC) is a Scotland based charity that promotes decent work and prevents exploitation. We support marginalised and isolated workers in labour sectors where there is a high risk of abuse and exploitation. We work in partnership with workers to build power to secure and advance workplace rights. We prevent human trafficking for forced labour by acting to reduce the risks of worker exploitation. WSC values include: respect for human rights, representation, transparency, equality and innovation.
WSC support includes advice, mediation, advocacy and assisted reporting to enforcement agencies. Our worker engagement informs policy change activity to address harms faced by those in high-risk work. In 2023 and 2024 WSC activities were targeted at workers in seasonal agriculture on the UK Seasonal Worker visa (SWV). During this time, we provided advice, support, and information to 1031 people in relation to the SWV. WSC is now embarking on a new project to engage workers in health and social care to advance care workers’ rights through worker education and power sessions.
About the role
This role is focussed on advancing care workers’ rights by supporting WSC’s peer engagement work including actively conducting outreach to workers and facilitating worker education and power sessions. In this role you will support WSC meet two of its four core objectives to work together with workers to claim spaces for power and representation in decision making; and to build the field of knowledge about workers and their experiences to influence policy. This role also includes handling a small caseload, providing health and social care workers with information, support and impartial advice with any issues that may arise during outreach or sessions. This role will work closely together with our Peer Engagement team and Outreach Caseworker.
WSC strives to achieve representation of individuals with lived experience of the issues on which we work at all levels of our organisation and actively promotes applications from individuals with experience of the issues on which we work. For this role we would especially welcome applications from individuals with experience of working in the health and social care sector.
NB A Basic Disclosure Check is required for this role.
Main tasks and responsibilities
Peer engagement and outreach
· To develop, together with WSC’s Peer Engagement team, a programme of outreach and engagement to workers in social care.
· To conduct social engagement and outreach activities in person and remotely.
· To contribute to the development of WSC’s programme of activities to build worker solidarity.
· To contribute to and translate information for communication with workers on their rights and entitlements and to support WSC Worker Power work.
· Liaising with community and civil society organisations to build strong community networks.
· To ensure that those in need of support access WSC’s Casework service, and/or are signposted to available services, including legal advice.
Casework
· To provide high-quality casework support around housing, debt and employment rights;
· To monitor and respond to email, phone and message enquiries from workers.
· To liaise with external services, including lawyers on legal advice sessions and make appointments for workers to access such advice.
· To support workers to navigate support and advice from external agencies;
· To record worker information using Advice Pro case management software.
Participation
· Support participatory analysis workshops with workers to jointly analyse concerns articulated in order to establish standards workers would like to see upheld for health and social care workers.
· Actively support workers to engage in advocacy, including by providing worker-centred briefings on advocacy processes and meetings, ensuring meaningful participation and leadership by workers.
· Engage with workers via social media and other online tools, through clear communications outputs.
General
· Support the whole organisation goal to integrate workers in all our work at all levels of the organisation.
Person Specification
1) KNOWLEDGE AND TECHNICAL SKILLS
- Understanding of how NGOs operate and knowledge of the issues on which WSC works: labour rights, migrant rights, organising, anti-trafficking and human rights.
- Experience in worker organising, engaging with workers and upholding labour rights, or support provision to workers through casework.
2) QUALIFICATIONS
- Degree level in public policy, law, or human rights or equivalent experience.
- A valid UK Driving license
3) EXPERIENCE REQUIRED
- Experience in labour organising or worker support - 2 years
- Experience of engaging with people with lived experience of the issues on which the organisation works and ensuring they are involved in decision-making processes - 1 year
- Use of equipment and case management systems & Standard Microsoft Office suite - 1 year
- Fluency in English (verbal and written)
- Working competence in at least one other language spoken by migrant social care workers (eg Arabic, Urdu, Hindi, Bengali)
- Experience of work in a precarious sector (eg social care, agriculture, hospitality)
- Experience of work in social care
- Experience of handling a caseload and providing impartial, confidential advice - 1 year
- Experience of facilitating public outreach sessions/events - 1 year
- Experience of communication to wide audiences via a range of social media platforms (eg Tik-tok, Instagram, Telegram, X, Bluesky) - 2 years
- Experience of building and developing relationships with community and civil society organisations - 1 year
4. PERSONAL QUALITIES
- Enthusiastic and committed to advancing workers’ rights.
- Empathy with workers in high-risk labour sectors and the work of WSC.
- Strong work ethic: A self-starter with high-energy levels, ability to use own initiative, prioritise, make decisions and implement them, function to deadlines.
- Ability to build and maintain collaborative and respectful relationships across the organisation and with workers.
- Ability to work flexible hours as required, to travel and spend occasional nights away from home.
- Sound understanding of equal opportunities, data protection and confidentiality.
Applications to consist of a CV and supporting statement no longer than one side of A4 outlining how you meet the skills and experience required.
Digital Fundraising Officer (0841)
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Salary:- £36,660
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Location:- London
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Contract Type:- Indefinite
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Hours:- Full Time
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Closing Date:- 1 January 2025
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First Interview Dates:- 10th January 2025
About the role
As Digital Fundraising Officer at ClientEarth, you will play a key role in supporting the digital fundraising strategy in the UK and internationally to grow ClientEarth’s public supporter base and income streams.
The Digital Fundraising Officer sits within ClientEarth’s Global Digital team, itself a part of the External Affairs Department along with the Grants, Philanthropy, Public Affairs, and Global Communications teams.
Meet your Manager
In this role, you will be managed by Giacomo Vezzani. A fundraiser for 8 years, Giacomo previously worked for Freedom from Torture as part of their award-winning Digital & Campaigns team. At ClientEarth, he leverages his passion for climate comms to grow the organisation's following. Giacomo joined ClientEarth in 2022 and is based in our London office.
Main Duties
- Assist the Digital Acquisition team in the planning of flagship fundraising and lead-generation campaigns by supporting their strategy and delivery phases
- Lead on the delivery of weekly reporting updates for active campaigns, providing crucial insights for data-informed optimisations and tests
- Contribute to the wider Digital Fundraising Team’s quarterly and yearly reporting obligations, playing a key role in the dissemination of campaign results upwards and horizontally
Role requirements
- A track record of delivering successful digital marketing campaigns. This should include planning, delivery, optimisation and reporting.
- A demonstrable experience in handling data and reports, with solid numeracy skills and the ability to interpret and present information effectively.
- A demonstrable experience in developing on-brand digital content that resonates with unfamiliar digital audiences.
Note to candidates: We know that long lists of criteria can be daunting and that some candidates will not apply for a role unless they feel they are 100% qualified. If you feel you meet at least some of the essential criteria, we still encourage you to apply.
Further Information
Have a question about this job? Please visit our Careers site for advice on applying, FAQs, and more.
Flexible working: We are proud to be a Flexa accredited Employer. Visit our Flexa Employer page for more information on our approach to flexible working. Our flexible working policy allows our people the choice to decide to work from home/another location in the country where their contract of employment is issued for 80% of their month, with the other 20% of their month being office-based See our Benefits page for more.
ClientEarth values diversity and inclusion and the benefits this brings. We aim to appoint the most suitable candidate at all times and welcome applications from people from all different backgrounds.
Please note that ClientEarth is only able to employ those who have the pre-existing legal right to work within the UK.
ClientEarth is not a law firm and does not provide legal advice or legal services to third parties.
Using the power of the law to protect life on Earth.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
POST: Children & Families Autism Hub Administrator and Receptionist
LOCATION: Barnet CYP Autism Hub – 858 Finchley Road, Barnet. This role will be 100% onsite.
SALARY: £21k - £22k per annum
HOURS: Full time: 37.5 hpw
Reports to: CYP Autism Hub Manager
Direct Reports: NA
About Resources for Autism (RfA)
We have been around since 1997 when we started as a small playgroup set up by parents dismayed at the lack of provision for their autistic children. Since then, Resources for Autism (RfA) has grown into a major deliverer of services and support in London and the West Midlands with a turnover of around £2.5m per year. Our mission is to support and enable autistic people to live happy and fulfilling lives. We want to change society’s attitude to autism whilst also providing essential services and enriching opportunities to autistic people. We are a values-driven organisation which employs values-driven people who want to make a difference. Our values are: Inclusion, Creativity, Compassion, Courageousness and Expert. You will play a vital part in ensuring that we can resource and sustain this amazing work.
Our Services
All of our services across children and adults and parent/carers, mirror the wider organisational mission of providing safe, fun and meaningful support that enables personal development. We provide this support by ensuring our staff are skilfully trained, meet the highest safeguarding expectations and are encouraged to develop and upskill throughout their career with Resources for Autism.
The Role
Resources for Autism has been providing services from 858 Finchley Road for many years and now working in partnership with the London Borough of Barnet are excited to be establishing the space as an Autism Hub for Children and Young People (CYP). The vision of the hub, is to create a welcoming, safe, neuro-affirmative place where autistic people and those who love and care for them can access the support and social opportunities they need at the right time, enabling them to live their best life. It will also be a place where professionals can connect, collaborate and learn ensuring services are joined-up and effective.
The service will offer a range of support to parents and carers and children and young people with autism in Barnet. The service offer could include:
- Advice support and signposting to the autism community pre and post diagnosis
- Weekly drop ins
- Social groups for autistic young people and those who love and care for them.
- Calendar of monthly workshops on specific issues addressing the needs of parent carers/ adults
- Behaviour surgeries for parents
- Autism Training to partner organisations
This role will provide effective and efficient admin support to the Hub team as well as acting as the first point of contact both digitally and in person for staff, service users and professionals.
Main Responsibilities:
· Act as the receptionist for Resources for Autism and the CYP Autism Hub including answering the phone, responding to messages and answering the door + meeting and greeting.
· Overseeing a room/ desk booking system for the Hub and ensuring there are no double bookings and the space is being used effectively by all building users.
· Promote the hub as required including to the community, any established mailing lists, professionals and others. This will include updates, promoting services, opportunities, sharing good news and quotes and more.
· Liasing with partners/ professionals ensuring effective communication across the CYP Autism Hub.
· Support with event/ activity bookings and attendance management.
· Setting up rooms and tidy down rooms before/ after use ensuring a general level of tidiness.
· Support and advise the manager re accessibility, breakages, room/building issues etc.
· Support the Hub Manager/RfA colleagues re: H&S, first aid, fire safety and support the maintenance of risk assessments.
· Undertake data entry and maintenance of electronic files to support the service and the CYP Hub team.
· Ensure required stock/ resources/ equipment is in place for Hub team, service delivery and any other needs of the service and RfA.
· Keep the website/ social media up to date and maintained relating to the CYP Autism hub and its services and progress.
· Support the Hub project re: evaluations, monitoring, reporting from a gathering/ chasing and inputting and reviewing perspective.
· Undertake any other administrative duties as required to ensure the CYP Autism hub meets its targets and delivers positive outcomes for children and families.
· Work with colleagues in the wider RfA team to ensure smooth partnership working at all times.
· Be proactive in supporting and assisting all areas of the CYP Autism Hub and connected RfA services/ teams.
· Uphold and adhere to the values of RfA at all time
· Ensure there is always compliance with RfA’s safeguarding policies and procedures
· All staff are expected to promote equality in the workplace and in our services
· Undertake any other duties asked of you that are commensurate with your grade
Flexible working:
This role will be 100% office based Monday – Friday 9am – 5.30pm. There may be some occasional out of hours working at weekends or evenings but this will rare and with plenty of notice.
Person Specification
Skills and experience
Essential
Experience of data entry, data input and file management
Minimum 2 years experience in reception and admin duties
Experience in H&S, facilities and building support
The ability to be present and onsite at 858 Finchley Road, Barnet M-F 9-5.30
An understanding/ awareness/ or lived experience of autism
Confident in communications via different formats
Ability to communicate effectively with a wide range of stakeholders
An understanding of website maintenance/ updates and social media
Confident in use of tech and software such as databases and room booking systems
Organised and professional at all times
Working effectively as part of both a small team and a wider team
Standard skills expected of all staff
Excellent communication skills (written and verbal) adaptable to different populations including: colleagues, external professionals, service users, families, volunteers, donors
Strong organisational and prioritisation skills
Good understanding of Safeguarding
IT skills: proficient with Office 365
Self-starter and able to work independently, using own initiative
Non-judgemental, compassionate
Confidentiality
You will have access to confidential information concerning families and other service users and will be required to maintain confidentiality at all times.
Staff Benefits
90% of our staff say that Resources for Autism is “a great place to work”.
Not only will the work you do ensure we are making vital differences and inspiring others, but our other benefits also include:
· flexible working patterns with the option to work in a hybrid way (only available for some roles)
· 25 days of leave (pro rata for part time roles) each year plus 8 bank holidays and an additional 3 Celebration days that could be used between Christmas and new year, but may be used for other religious days or significant days such as your birthday
· access to ongoing training and progress in the areas that interest you
· access to our wellbeing initiatives and an Employee Assistance Programme
· enrolment on to our pension scheme
· a supportive, warm and fun working environment made up of values driven people who are passionate about changing the world for autistic people
Application process:
To apply, please send a one-page covering letter and your CV to our current Head of People via email.
To discuss the role informally, please email us.
We particularly welcome applications from global majority candidates, LGBTQIA+ candidates and disabled candidates, because we would like to increase the representation of these groups at Resources for Autism. We want to do this because we know greater diversity will lead to even greater results for our community.
As you would expect, we are a neuro-affirming employer, with a strengths and rights based approach to neurodiversity which affirms neurodivergent identity – we don’t want to “fix” or “cure” autism, and we don’t see it as a “disability” however we do recognise it can be “disabling”. We are working to improve the ways in which we recruit and support neurodiverse employees and those with lived experience of neurodiversity.
RfA is a Disability Confidant employer and candidates who meet the minimum essential criteria, that have a disability will be guaranteed an interview.
Deadline for applications: 8th January 2025
Interviews: 13th January 2025
A society where autistic people can live happy and fulfilling lives.
The client requests no contact from agencies or media sales.
Reporting to the Chief Executive Officer and as a key member of the Senior Leadership Team (SLT), this critical role will lead the development of a large, expert and high-performing directorate. You will be accountable for the strategic development and successful delivery of MyBnk’s programmes across the United Kingdom, ensuring high impact and consistent quality in every aspect of our programmatic output.
We are holding an information webinar about this role on 18th December. Please register for it via the job pack. All registrants will receive a copy of the recording.
You’ll create and deliver an ambitious new Programmes and Delivery strategy inspired by our new 2024-2027 strategy ‘Money: A Language for Life’ which outlines four strategic pillars:
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Building habits; driving healthy financial habits
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Expanding reach; enabling young people and adults to get financial education when they need it
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Increased accessibility; supporting young people and adults most in need
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Tackling inequality; fighting for financial literacy.
In this role, you’ll ensure that MyBnk have robust and appropriate systems, practices and processes that enable us to deliver best-in-class operational programmes to our learners. This will be rooted in more effective use of data and insights to drive the development of our programme suite. Critical to our new strategy, is driving an ambitious and forward-thinking approach to programme innovation; ensuring our programmes are learner centred, purpose driven and leverage the best techniques for building financial fluency.
You’ll be held strategically accountable for delivering our work across all four UK nations. As we introduce a new leadership framework, you will be responsible for implementing this across your Directorate. Our ambition is to be the leading financial education provider in the UK, and your contribution in this role will be Essential to achieving our goals.
MyBnk Directors are expected to identify and secure strategic partnerships that benefit the organisation. Equally, Directors will exemplify and model the MyBnk values of:
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Young at heart, serious in intent
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Stories are the best means of education
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We live in the real world
This role is a great opportunity to bring your professional toolkit to an exciting, growing and purpose driven charity doing vital work for our society. You will have the resources, support, and visibility you need from the CEO, Senior Leadership Team and Trustees. For the right person it will be a career-shaping role.
We bring the language of finance to life so that everyone can navigate their money with confidence, no matter where they start.
The client requests no contact from agencies or media sales.
Closing date: Tuesday 14th January 2025 at 9am
38 Degrees is undertaking a bold digital transformation of our product estate in order to affirm our position as a leader in the digital campaigning world. Over the next 18 months and beyond, we will be running parallel workstreams where we maintain our current in-house toolsets alongside delivering a transformation project working with some world class technology providers.
This is a really exciting time to be joining us as we move forward with our desire to extend the range, nature and quality of the digital experiences we provide our supporters. We are seeking a dynamic and experienced technology thought leader to work with our Technology Director on a range of initiatives; overseeing day-to-day technology operations, managing aspects of our digital transformation, spearheading new product design efforts, and managing supplier relationships.
Your background and experience
We want to work with someone with a proven record of getting things done, and done well, in cognitively challenging technology environments. You’ll be someone who has set vision, influenced strategy and led people to successful outcomes. You’ll have excellent knowledge of today’s technology and a palpable curiosity around the technology of tomorrow.
Your key responsibilities will include:
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Leading two concurrent workstreams
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Direct project delivery across CRM, Call To Action and Analytics transformation projects
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Maintaining the quality and stability of our current technologies
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Working with a range of internal staff to sustainably manage and deliver change and development requests
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Managing contractor relationships and deliverables
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Overseeing data architecture, migration and the integration workstreams of our new estate
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Ensuring technical governance and risk management
The skills you’ll need will include:
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Proven enterprise CRM implementation experience
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Strong vendor and contractor management capabilities
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Data migration and integration project expertise
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Budget control for complex projects
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Technical, and non technical, project governance knowledge
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Stakeholder management at senior levels
You’ll likely have:
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5+ years of managing and working within complex technology programmes
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CRM platform implementation experience
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Worked in data transformation project delivery
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Multi-vendor technology integration experience
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Managed and co-ordinated contractor teams
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Overseen risk and compliance management in technology contexts
And the following would be nice to have but are not essential:
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Knowledge of the following applications; Salesforce, Tableau, API integration platforms like Mulesoft and CTA tools like Action Kit, Engaging Networks, Movement Industries etc.
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Agile delivery methodologies
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Change management expertise
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Non-profit sector experience
And finally - you’ll need a passion for being part of our mission to make the country a fairer, more respectful, more sustainable place, and a hunger to give our supporters the power to help make that happen.
About us
38 Degrees is one of the UK's biggest campaigning communities, involving over a million supporters who campaign to make the UK a better place. We’re united by a shared vision to create a fairer and more respectful UK and a more sustainable world.
In the space of a week, millions of supporters could be campaigning on anything from protecting our NHS and stopping cuts to Universal Credit, to saving local green spaces and protecting our democracy.
38 Degrees is fiercely independent. We are primarily funded by small donations from hundreds of thousands of members of the public from all over the UK. This independence means we never have to hold ourselves back from taking on those with power and can truly listen to our supporters.
Why you’ll want to work here
The 38 Degrees culture is honest, kind, supportive, courageous, and respectful. We move fast, and frequently change plans to respond to events. We work hard but we also have fun. We regularly enjoy team away days and social hours.
Benefits include:
27 days holiday per year (plus bank holidays); Office closure between Christmas and New year; 9-day fortnight (office closed every other Friday); 4pm closure on the alternate Friday; Flexibility to work 90 days per tax year (30 day maximum per travel in any location as per approval process); One month paid sabbatical leave after 5 years of service; Employer pension contribution; 24 hour employee assistance programme; Enhanced family leave policies; Cycle to work scheme; Employer paid annual flu vaccination; Rental deposit loan; Contribution to eye tests/glasses; Learning and development budget.
Our commitment to Diversity & Inclusion
We’re especially keen to hear from people who’ll bring lived experience of the issues we work on and who’ll make our team more diverse as a result. So if you’re Black, Asian or from any other minority ethnic group, if you’re disabled, LGBTQIA+, or if you’re from a working class home, your application will be especially welcome. And thanks to our flexible home working approach and network of offices, we have a staff team that is increasingly based across the UK. We’re keen to continue diversifying geographically, so that we’re rooted in our supporters’ communities.
To make sure that we are able to reach our goal of a diverse team we have equal opportunities monitoring requirements. Your application will not be complete without the equal opportunities monitoring form.
38 Degrees is committed to inclusive working practices, so during the application process we commit to:
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Paying for childcare whilst you’re at 38 Degrees interviews or tasks
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Paying for your travel costs to the office and back – and for overnight accommodation if you’re travelling from a long distance for an interview although at present the majority of interviews are held online using zoom.
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Making any reasonable adjustments – for example ensuring we have a BSL interpreters organised in advance if you’d need one
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If there anything else you’re concerned about or think we could provide, please let us know.
To be successful in your application you must meet the essential requirements for this role and answer the questions below which are part of the selection criteria. Without completion of this task your application cannot be considered.
The successful candidate must have the right to work in the UK at the time of appointment.
Application Questions (max. word count: 2000 words across all questions)
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Select an application you regularly use and describe three key design features that enhance its user experience. What considerations do you think influenced these design choices?
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Please outline a challenging technology project you have led, describing the primary obstacle encountered and your solution.
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Describe an approach to migrating data and users from multiple systems to a new CRM platform while maintaining business operations.
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Explain your methodology for managing contractor teams to ensure successful delivery of complex technology projects within time, quality and budget parameters.
Please ensure applications are answered for your application to be considered.