Data Support Manager Jobs

TLC: Talk, Listen, Change is a dynamic, leading relationships charity based in Greater Manchester. 

The role
This role will work collaboratively within Manchester City Council’s multi-disciplinary Thriving Families Team to support families where children are open to Child Protection or Child In Need plans by working with the person who is causing or has caused harm. The Domestic Abuse Prevention Worker will strive to make contact and work on a one-to-one basis with perpetrators of domestic abuse identified through the Thriving Families multi-disciplinary team. By delivering a tailored intervention we aim to increase the perpetrator’s accountability and motivation to change, whilst reducing risk to victims and children. The Domestic Abuse Prevention worker will work closely with the Thriving Families Team and existing agencies as part of a co located multi agency approach. The Domestic Abuse Prevention worker will work closely with the victim/survivor service to review risk, develop safety plans, and improve outcomes for all parties involved.

We believe in fostering a work environment that supports flexibility and productivity. We understand that everyone has unique needs and responsibilities, and we are committed to accommodating flexible working arrangements to help our team members perform at their best. Whether you need to adjust your hours, work remotely, or explore other flexible options, we are open to discussing and accommodating your requests. Join us and experience a workplace that values your individual work style and well-being.

This post is subject to an Enhanced DBS Check

Key Responsibilities:

Interagency work 

• Work to embed the Domestic Abuse Prevention role into multi-agency responses to domestic abuse in the area, in line with the Thriving Families Manchester Team.
• Support other professionals within the Thriving Families Team in responding to service users in a way that aligns with the aims and ethos of TLC.
• Working closely with other professionals to ensure that risk management and safeguarding duties are effectively met. 
• Develop and maintain effective partnership working with statutory, private, and voluntary agencies to address the issue of domestic abuse. 
• Represent the service at operational multi-agency meetings, feeding back initiatives and outcomes to the team and contribute to the evaluation of the quality of activities these services offer. 
• Provide a single point of proactive and regular contact for a range of professionals involved in the case of the service user. 
• Be flexible and willing to work in all types of environments. 

Case management 

• Comply with child protection and information sharing policies, ensuring that service users and colleagues understand and comply with the service’s safeguarding framework. 
• Manage a case load focusing on working with perpetrators of all levels of risk of domestic abuse to provide an assertive, medium to long term service, based on thorough assessment and individual support planning that adopts the principles of both, support and motivation to change.
• Contribute to regular service reviews which include monitoring data, evaluations, intake and output policy, and practice and workload reviews for the whole service. 
• Attend regular case management meeting with the TLC Service Manager and regular meetings within the Thriving Families Manchester Team.
• Attend clinical and practice supervision. 
• Take appropriate steps to protect where there is an imminent risk to another person. 

Recording and administration 

• Ensure that case files and records are accurate and complete and are kept and in compliance with Data Protection Act requirements. 
• To enter all the required information into organisational electronic case management system to enable tracking of service user change, multi-agency working and risk management. 
• Weekly maintenance and accurate and secure audit trail of all relevant communication. 
• Comply with the data protection and information sharing protocols to support the Thriving Families Model. 

Direct work with service users 

• Maintain a proactive response to service users, continuously providing positive options for behaviour change throughout the service users time on service.
• Use combination of motivational work, relationship building and a broad range of therapeutic skills to engage service users to address their abusive behaviour.
• Motivate and support service users to address the broad range of needs that may contribute to the risk that they pose to others or act as barrier for them in addressing that risk. e.g., housing, substance use etc. 
• Ensure that there is a consistent delivery of services to the identified perpetrators of domestic abuse, including comprehensive risk assessment, support planning, referrals to other agencies and MARACs. 
• Undertake assessment of risk, needs and attitudes to inform the individual service user’s intervention plan. 
• Ensure that risk assessment and risk management procedures are followed.
• Respect and value the diversity of the community in which the service works in, providing a service that recognises the diverse needs of service users and their families. 
• Work closely with the victim services supporting the partners, ex-partners, new partners, and family members of service users in managing risk and developing intervention plans, as part of the Thriving Families model.
• The welfare and safety of children and young people is paramount, considered in every aspect of your work, address parenting needs where appropriate and taking action to safeguard children. 

General

• Remain up-to-date and compliant with all relevant legislation connected to your work, including organisational procedures, policies and professional codes of conduct and practice guidance, to uphold standards of best practice. 
• Represent the service at local events; deliver training and presentations as required. 
• Feed into the learning process via the Service to improve services to perpetrators of domestic abuse ensuring that the experiences of service users and other agencies inform this process. 
• Be confident to evidence reflective practice in all aspects of work, sharing learning and
• Be committed to reviewing individual and team practice and undertake regular training. 
• Act with integrity and respect when interacting with service users, employees, agencies, and individuals. 
• Competent in defensible decision making, recording and being held accountable.
• Show initiative in tackling issues within the service and in relation to other agencies. 
• Act as a champion for the implementation of the pilot programme in your area 
• Must be able to travel across the pilot area as required. 

Job Description ​​and Person Specification

Job title: Senior Email Marketing Officer

Reporting to: Digital Marketing Manager

Location: London

Contract type: Permanent

Hours per week: 35

Salary & Grade: £32,880 - £34,610 

Our Vision: A UK where “No good food goes to waste”. 

We are UK’s national network of charitable food redistributors, made up of 18 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to approximately 8,500 frontline charities and community groups.  Every week we provide enough food to create almost a million meals for vulnerable people.

There has never been a more exciting time to join an organisation at the heart of public consciousness.  For more information visit our website.

FareShare is an equal opportunity employer, and we welcome applications from all backgrounds and abilities and as a Disability Confident Employer, we provide reasonable adjustments.

We aim to recruit from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. If you share our values and our commitment to redistributing surplus food, come and join us. 

The role 

The Senior Email Marketing Officer will play an integral part in FareShare’s Digital Marketing team, managing and optimising our approach to email communications across the organisation. Using a data-driven and insight-led approach, the post holder will develop supporter journeys and engage multiple audiences, including fundraisers, corporate partners, volunteers, and the public. This role offers an exciting opportunity to shape FareShare’s email marketing strategy, enhance supporter engagement, and contribute to FareShare’s mission of fighting hunger and food waste.

Main areas of responsibility

• Develop and oversee FareShare’s email communications strategy, including newsletters and automated journeys.
• Utilise Salesforce Email Marketing Cloud and Active Campaign to deliver, monitor, and optimise email performance.
• Collaborate with FareShare managers to refine stewardship strategies, supporter segmentation, and cross-sell opportunities, enhancing supporter journeys and generating long-term engagement.
• Approve all email campaigns, ensuring content is optimised, effective calls-to-action, and messaging aligns with FareShare’s voice.
• Create multi-version emails targeting specific demographics, ensuring compatibility across devices.
• Produce and manage email newsletters and updates, segmenting user groups for effective lead conversion and retention.
• Document stewardship activities in Salesforce, providing a streamlined process for team use.
• Partner with MarComms and other teams to generate engaging platform content that supports FareShare’s objectives.
• Introduce a testing matrix to track and implement the best-performing tactics across the organisation.
• Work with the Data Systems Manager to develop automated supporter journeys and ensure GDPR, PECR, and fundraising compliance.
• Monitor supporter feedback and satisfaction, using insights to improve engagement and stewardship.
• Stay updated on industry best practices and regulations, continuously enhancing FareShare’s email marketing approach.

Person Specification 

Essential Criteria 

• Strong knowledge of email marketing principles, preferably within a charity or non-profit context.
• Experience using email marketing platforms (ideally Salesforce Email Marketing Cloud and Active Campaign) to manage, monitor, and improve campaign performance.
• Proficiency in data management, using relational databases to enhance the supporter experience.
• Demonstrated experience developing data structures and managing data integrity in a fundraising environment.
• Proven ability to develop and implement effective stewardship journeys across multiple audience segments.
• Strong communication skills, engaging various stakeholders and ensuring goal alignment.
• Thorough understanding of GDPR, PECR, and fundraising regulations, with experience applying these in a charitable setting.

Desirable Criteria 

• Experience designing and implementing cross-selling campaigns.
• Familiarity with Salesforce for managing supporter experience.
• Interest in the environmental impact of food waste and the root causes of food poverty.

Competencies and behaviours 

• An understanding of and commitment to FareShare’s mission. 
• A commitment to Equal Opportunities. 
• Flexibility and collaborative style of working across FareShare and with all our stakeholders
• Enthusiasm for staying current with digital marketing trends and practices, ensuring FareShare’s strategies remain impactful.

Benefits

• Hybrid / Flexible working, with regular UK travel
• 28 days’ annual leave + 8 bank holidays
• Employers pension contribution
• Employee Assistance Program
• Interest free bicycle purchase loan scheme
• Season ticket loan

We are seeking an organised and resourceful individual to lead our Philanthropy & Corporate Partnerships Support Services function. As a Philanthropy & Corporate Partnerships Support Services Manager, you'll play a key part in helping our team achieve their goals and support impactful fundraising initiatives.

About Us: Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

Are you an ambitious, energetic fundraising professional looking to make a real difference in people's lives?

Do you have a passion for building strong, lasting relationships with supporters?

This could be just the role you are looking for.

Harris Hill are delighted to be working with St Christopher's Hospice to find them an experienced and driven Senior Philanthropy Manager to join its dynamic Fundraising Team. This critical role will support the charity's mission by leading efforts to generate sustainable income for vital care services provided to individuals and families across south east London. Responsible for cultivating major donors, developing corporate partnerships, and maximising trust income, this role contributes directly to 30% of the team's income goals.

Title: Senior Philanthropy Manager

Location : South east London (Hybrid/Flexible options available)

Salary : £50,744

Deadline: Friday 3rd January, CV and Supporting statement to be sent to [email protected]

Interview date: January TBC

Role Highlights :

* Building and managing high-value relationships with major donors, corporations, and trusts
* Developing a comprehensive philanthropy strategy for long-term growth
* Leading a talented team of fundraising professionals
* Driving innovation through data insights to shape and enhance fundraising efforts

Ideal Candidate Profile :

* The successful candidate will have significant experience in philanthropic giving and a strong track record of securing high-value donations.
* They will be an exceptional relationship-builder, strategic thinker, and passionate advocate for the charity's mission, equipped with outstanding communication and leadership skills.

This role offers a unique opportunity to make a meaningful difference while leading impactful fundraising initiatives.

Apply now to join a dedicated team committed to transformative end of life care.

To apply for this role and for further details, including a job description and person specification, please email Hannah at Harris Hill on [email protected] or call her on 02078207331.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Your new company
We offer a variety of expert services to healthcare organisations and other entities across the UK and beyond. Our services encompass case management advice, assessments, and specialised interventions such as remediation support, workplace mediation, and team reviews. Additionally, we provide education programs and other expert services tailored to meet the needs of our clients.
Your new role
The Education Support Administrator will provide administrative and logistics support to the Education Team and members of the Adviser team in their role as educational facilitators.
The role will include activities such as:

• Supporting delivery of digital training, including setting up of break out rooms, on the day event support, provision of training for trainers in related software, assisting with new product design for online materials.
• In the case of face to face training tasks might include, but are not limited to liaising with, clients, booking venues/meeting rooms, external suppliers, making accommodation bookings, ordering refreshments, assisting in the production and maintenance of educational materials and presentation slides, providing on the day virtual event support via MS Teams including the management of break out rooms, basic data entry, checking various corporate stakeholder contact databases for accuracy; inputting and/or downloading data (usually evaluation feedback and workshop registrations); ordering relevant stationery, printing and collating educational materials, couriering materials to relevant venues, setting up and down training rooms.
• The post holder will be responsible for contributing to the delivery of the annual work plan of the Education Team.
• The post holder will be managed by the Education Manager and will report to the Education Support Co-ordinator.

What you'll need to succeed

• Provide effective customer service through a timely, confident response to internal and external customer needs and queries via telephone, face to face work and email.
• Provide technical support for training delivery via MS Teams and other platforms to enable delivery of training.
• Carry out delegated administrative tasks designed to support training delivery including but not confined to, ordering of supplies, liaising with and setting up of venues, liaison with SME's and other identified internal and external stakeholders, printing, collating and photocopying and aspects of technical support.
• Commit to accurate recording of data using agreed systems

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

The International Federation of Gynecology and Obstetrics (FIGO) is the world’s largest alliance of national societies of obstetrics and gynaecology, bringing together professionals from more than 139 countries and territories. For over 65 years, FIGO has collaborated with the world’s top health, rights and donor bodies. We are in official relations with the World Health Organization and consultative status with the United Nations.
FIGO is dedicated to the improvement of the health and rights of women and girls and to the reduction of disparities in health care, as well as to advancing the science and practice of obstetrics and gynaecology. We pursue our mission through education, research implementation, advocacy and capacity building with our member societies.

As an experienced and qualified CIMA Accountant, you will provide the charity with proven Business Partnering with Management Accounting experience skills, including BI reporting, stakeholder management and risk mitigation work. You will work as part of a small, dedicated team responsible for the effective management and control of the financial functioning of a medium sized dynamic Charity. This is a pivotal role leading the financial outcomes, which will directly support senior leadership and top-level decision making and closely partner an array of key non-finance colleagues across the charity and its trading company.

Global Canopy is a data-driven not for profit that targets the market forces destroying nature. We do this by improving transparency and accountability. We provide innovative open-access data, clear metrics, and actionable insights to leading companies, financial institutions, governments and campaigning organisations worldwide. 

Corporate Performance: A growing number of companies and financial institutions are seeking to mitigate their impacts on nature. But many have made commitments that are not being met, and others are failing to take any action at all. Through our Corporate Performance work and Forest 500 project, we assess the policies and performance of influential companies and financial institutions. Our newly launched Deforestation Action Tracker monitors financial institutions with significant climate commitments to track their action on deforestation and associated human rights abuses.

We also support financial institutions and investors by providing a suite of guidance including our Deforestation-free finance Roadmap, Pensions Guidance and our Deforestation-free investment mandate. And we support the finance sector, policy makers and other stakeholders by providing market-leading data on deforestation and ESG metrics through our Forest IQ project. 

The role: overview 

This role will lead strategic communications for Global Canopy’s programme objectives under the Corporate Performance programme, and will support Global Canopy's wider communications to build the organisation's profile, brand and messaging.

Working as part of the Uptake workstream within Corporate Performance, and also as part of the Global Canopy Communications team, you will take responsibility for leading all aspects of public relations for the programme - press, media, events, promotion and publicity.

To be successful in this role, these are the things that will matter the most:

• Writing - demonstrable experience of creating compelling and concise written pieces both from scratch and from detailed technical information, accurately and creatively.
• Planning - demonstrable experience of creating and delivering communications plans for data/insight, brand and product releases, or in response to external events, to deliver on Global Canopy’s strategic priorities.
• Engage and influence - demonstrable experience of building relationships with key people and organisations including journalists and partner organisations.
• Decision-making - make sound tactical decisions on the right public relations approach and messaging emphasis to ensure our external communications work remains tightly aligned with our strategy for engagement and impact.
• Innovative - bring new ideas and approaches to the table, think creatively and question assumptions.

Required skills and experience:

• Outstanding written and verbal communications skills.
• Experience and success in strategic communications i.e. using communications to deliver on strategic goals through many routes, including advocacy, engagement, partnership working.
• Track record in creating, delivering and evaluating communications plans; including a strong focus on press and media relations.
• Track record of working with complex or technical information and making it accessible to a variety of audiences.
• Track record of working on global issues with multiple partners.
• Experience of building relationships with journalists, and partnering with other organisations to leverage impact.

At Global Canopy, we value diversity and inclusion. You can read our diversity statement on our website. We encourage applications from all backgrounds and are committed to having a team with a diverse set of skills, experiences and abilities. We are committed to reducing systemic barriers in our recruitment processes. 

Global Canopy works on issues of tropical deforestation. We are particularly interested in strengthening our team to include those with a background from forest regions such as Latin America and South East Asia. We welcome applications from people from these regions.

Global Canopy is an inclusive employer and accommodations will be made to allow anyone who requires additional support to apply for this role. Please get in touch with us if you require any additional support.

Working Well Trust is a mental health and employment charity in London. All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities, neurodiversity and/or complex issues through training and employment. 

We are recruiting for Peer Support Worker in Kingston upon Thames.

We are looking for an enthusiastic, flexible person with lived experience of autism who is committed to supporting autistic people to work towards their individual goals. Lived experience refers to the first-hand involvement or direct experiences and choices of a given person, and the knowledge that they gain from it, as opposed to the knowledge a given person gains from second-hand source. 

Goals you may support clients to work on include: 

· Taking more control of their lives through gaining a greater understanding of their own wellbeing 

· Reducing feelings of isolation through building connections in the local community 

· Gaining confidence and an improved sense of wellbeing

You will use your own direct lived experience of autism, to work together with people to identify their wellbeing goals and find the right resources and support for their needs. You will have excellent interpersonal skills and be committed to using a strength based and client led approach. 

Experience of peer support is not essential; it is more important that you share our commitment to supporting people to achieve their personal and wellbeing goals. Peer support training will be provided. 

This is a hybrid role involving both working from home and working in the community.

Please click apply to send your CV and a cover letter. Please add a cover letter to the end of your CV when uploading. Applications without a cover form will not be considered. 

Candidates need to clearly outline how they meet the person specification points in their personal statement. 

Staff benefits include an employer contribution to a personal or workplace pension equivalent to 6% of gross salary. 25 days annual leave per annum pro rata plus statutory holiday. 

Working Well Trust is an equal opportunities and confident about disabilities employer (two ticks). We welcome applicants of all backgrounds, cultures, genders, ethnicities, disability statuses and sexual orientations. We are happy to discuss any workplace adjustments individuals may require in the recruitment process, on commencement, or once in post. Special requirements for the interview process can be submitted in the cover form. 

Closing date: Wednesday 1st January (9am). Please note, Interviews will be arranged throughout the application window. Therefore, it is important to get your application in as soon as possible. We may close this vacancy early.

The purpose of your role

We are looking for a personal assistant with some previous experience, who is keen to support Police Now’s mission of community transformation and culture change in policing, and to undertake a meaningful role supporting the executive leadership team in a busy, agile and ambitious organisation. 

Police Now’s executive leadership team currently includes the Chief Executive Officer, Chief Operating Officer, Chief Marketing Officer and Programmes Director. Together, the Executive is responsible for the organisation’s overall health and success and is accountable to the board of trustees. 

This role will work both independently and collaboratively to ensure that the executive team works efficiently and effectively. This will primarily be achieved via swift and thoughtful diary management, meeting support (for example, taking minutes of formal meetings and actions from informal ones), management of email inboxes, drafting and responding to correspondence, and similar administrative and support duties. Over time, there are opportunities to develop and add additional activities and responsibilities to the role. 

Absolute discretion and trust is critical, as is strong and confident communication with a diverse range of people. You will need to be intrinsically motivated, trustworthy and prepared to take on exciting and varied challenges within Police Now.

Key responsibilities

• Board and board committee governance: be a point of contact for trustees, partners and other external stakeholders and plan and coordinate board meetings, sub-committees, and the senior leadership team meetings. This includes ensuring papers are circulated in advance, meeting room bookings, attending meetings and producing timely, concise and accurate minutes and actions. You will work with the Company Secretary to update our records on Companies House and the Charities Commission to ensure that Police Now is always compliant as well as manage and maintain databases and systems relating to governance.
• Executive team diary management: support the executive team with day-to-day diary management to help ensure that they are effectively utilising their time in the most impactful ways. This includes arranging and coordinating meetings, booking rooms in our London office, arranging travel and accommodation when required and in some cases, sourcing an external venue while being cost effective, all while ensuring that digital infrastructure is available to support hybrid working. 
• Financial processing: you will process invoices relating to the executive through our financial system and reconcile the executive teams monthly credit card statements and personal expenses in a timely manner as well as occasionally process expenses for trustees and committee members.
• Project support: assist and support the Executive team and Strategy, Stakeholders and Governance Manager as needed with strategic projects and other ad hoc tasks as required.
• Inbox management: manage the general enquiries inbox and some individual executive inboxes to effectively direct queries and escalate risks as appropriate.

Key Requirements 

• We are looking for someone with a good grounding as a personal assistant or with significant relevant experience within an administrative role. 
• An ability to handle confidential information with absolute discretion; a track record of integrity and good judgement. 
• Strong organisational skills with the ability to work at real pace, manage a varied workload, work to short deadlines and prioritise effectively.
• Excellent interpersonal skills, strong emotional intelligence and the ability to build positive relationships and trust with stakeholders, including staff and external partners.
• Excellent attention to detail, as well as the ability to select the most important information to note or share during meetings.
• Excellent written communication skills, particularly minute writing, report writing and correspondence.
• Good initiative, able to proactively suggest ways to streamline or improve processes to enhance efficiency.
• Ability to work independently with limited supervision; can proactively anticipate, respond and adapt to situations.
• Proficiency in Microsoft Office (Outlook, Word, Excel, and PowerPoint), particularly report writing and slide packs; experience in Salesforce or CRM systems is an advantage but not essential. 
• A real passion for our mission and values. 
• Ability to attend the office for a minimum of three days per week (this may change depending on business needs) as well as national travel as and when required. 
   

What you'll get from us

• A bright, airy and modern office in Zone 1
• Competitive salary of £36,000 - £43,000, per annum (dependent on experience and inclusive of London weighting)
• Flexible working
• 27 days holiday each year, plus bank holidays 
• A range of hospitality discounts
• Sanctus coaching (private mental health coaching for the workplace)
• Access to the Vitality programme which includes healthcare benefits, an Employee Assistance Programme and discounts
• Training opportunities for personal development
• Participation in a pension scheme (with 6% employer contributions and 2% employee contributions)

Please note the closing date for this role is Thursday 2nd January at 9am.

Applications will be screened as they are received and invited to interview accordingly. Police Now reserves the right to close the advert prior to the advertised date, early applications are therefore encouraged.

About Us 

Hibiscus Initiatives is a passionate, women’s organisation, delivering high impact advocacy and advice services for more than 35 years to those at the intersection of the Criminal Justice and Immigration systems. As an organisation, we have distinct expertise in working with Black and minoritised women in prison, in the community and in immigration removals centres.

Our holistic and trauma informed approach makes a real and lasting impact on women's lives. We aim to make a difference within the criminal justice and immigration systems too by working with women and amplifying their own voices, so their experience is recognised by those making policy decisions

We are particularly keen to attract talent from Black and minoritised communities and those with lived experience of immigration, the criminal justice systems, and/or gender-based violence.

Hibiscus adopts anti-racist; anti-oppression, and feminist principles and believes in the importance of nurturing a diverse team who can embody these principles.

We are committed to the wellbeing and development of our staff. We provide regular training and other learning opportunities and offer wellbeing classes and activities, clinical supervision, an Employee Assistance Program and other benefits to support staff wellbeing.

This post is restricted to women only as a genuine occupational requirement under Schedule 9 paragraph 1, Equality Act 2010.

About the Role

We are now recruiting for an experienced Director of Operations to play a crucial role in guiding our driven and committed team as we shift our culture and infrastructure, upholding our vision, mission, principles, and values.

The post holder will work with colleagues to develop, implement and review Hibiscus’s strategy and plans, particularly as they impact our operating and finance models. They will be responsible for developing and monitoring the annual business plan, reporting progress and providing reliable structural, financial and people management. They will support the CEO in building and instilling a sense of unity and purpose into the work of the organisation, and represent the operational work to the Board. They will be responsible for the efficient running of operations and central functions, conducting risk assessments, monitoring performance and reviewing procedures, with a particular focus on overseeing the effective financial management of the organisation.

The successful candidate will be responsible for financial planning and producing financial budgets for the organisation, alongside monitoring projects from start to finish, preparing costings for funding applications, agreeing contracts and grant terms, monitoring deliverables and co-ordinating timely reporting. They will oversee the production of quarterly management accounts and yearly finance audits, and communicate the financial landscape of the organisation to the Senior Leadership Team (SLT) and Board. The Director of Operations will play a key role in risk and compliance, with a focus on data, safeguarding, policies and procedures, and legal and statutory requirements. They will work to increase the effectiveness of our operations, whilst supporting and contributing to the fundraising efforts of the organisation. A key element of the role will be to work to integrate our workplace culture into HR processes and procedures, modelling a fair and open management approach that ensures trusted relationships are embedded throughout the organisation.

[Please note: Successful candidates will need to have been resident in the UK for a minimum of 3 years to ensure the clearance process is authorised.]

Salary
£60,000 – £65,000* per annum

*Salary negotiable up to the mid-point of the band, depending on experience

Team
Operations

Duration
Permanent 

Hours
Full-time (35 hours per week)

Location
Hibiscus’ main office in Islington, London, for between two and three days a week. Flexible working arrangements available for the remaining days.

Reporting to
CEO

About you

We are particularly keen to attract talent from Black and minoritised communities and those with lived experience of immigration, the criminal justice systems, and/or gender-based violence.

The successful candidate will have significant experience of strategic financial planning and managing organisational finances. The candidate will have a clear commitment to Hibiscus’ vision, mission and values, and a strong commitment to anti-racism. They will have a willingness to deepen their understanding of our work and show a commitment to personal growth.

The successful candidate will be able to demonstrate a strong understanding of safeguarding, health and safety, data protection, Charity Commission and Companies House requirements, alongside other major compliance areas. They will have highly effective communication and presentation skills, and will be confident liaising with Hibiscus’ teams, the board and a wide range of contractors and partners. This will include demonstrable skills around change management and a strong understanding of risk management. Experience of writing and contributing to fundraising bids is desirable, as is prior experience of the charity sector.

The successful candidate will demonstrate a commitment to Hibiscus's ethos aims and objectives, including having an intersectional and anti-racist approach to the work and a comprehensive understanding of one of more of Hibiscus’ key work areas.

About GISF

The Global Interagency Security Forum strengthens NGO safety and security practices worldwide. We have more than 130 member INGOs and offices in London and Washington, DC. GISF’s member-led structure makes us a trusted platform for collaboration, a driver of innovative security risk management (SRM), and a repository of best practices. We also work closely with policymakers to enhance their understanding of SRM. We strengthen NGO security practice worldwide by:

• Maintaining and building from our expertise in humanitarian security risk management
• Offering trusted platforms for coordination and knowledge sharing
• Driving innovation, capturing best practice, and improving SRM capabilities.
• Supporting policy-makers and the humanitarian system to increase their understanding of SRM and maximise access to people in need

What We Offer

• 25 days of annual leave increasing after 2 years, up to a maximum 30 days (plus bank holidays)
• Office shutdown between Christmas and New Year
• Employer Pension contributions
• A focus on professional development, including access to overseas events, workshops, and training

The Job
The Technical Lead (SRM Capacity Strengthening) will bring extensive practical experience in NGO Security Risk Management (SRM) and training design and delivery to the GISF team.

This is a key role in disseminating knowledge generated through GISF’s network of more than 130 members. Your primary responsibility will be to lead the development and delivery of virtual and in-person trainings and workshops to enhance the SRM capacity of GISF Members and the wider NGO sector. These activities will range from addressing strategic topics for senior SRM leaders to promoting best practices in operational coordination.

Global travel will be required, up to 25% of the year. 

Drawing on your expertise, you will ensure GISF’s products and services remain relevant and impactful. This includes leading the creation and regular updating of technical guides and developing practical tools based on GISF research for our Members and NGOs worldwide.

You will work closely with GISF’s Technical Lead (SRM and Coordination), collaborating to meet the needs of Members and the NGO community.

Additionally, you will represent GISF externally, building relationships with regional NGO SRM coordination groups and attending events on GISF’s behalf.

Job Description

Research, Guides and Training

• Lead the development and delivery of trainings and workshops to strengthen Members’ and other NGOs’ SRM capacity, leveraging GISF’s technical guides, research, and projects.
• Responsible for the design and update of training material and contextualization based on the target audienc
• Identify innovative approaches to support Members in building SRM capacity.
• Collaborate with external organizations (e.g., Members, NGOs, service providers) to deliver dynamic workshops for GISF Members.
• Work with the Membership and Communications teams to engage NGO platforms at the country and regional levels, increasing awareness of available capacity-strengthening activities.
• Engage and manage consultants, as needed, to support training and workshop delivery.
• Develop new technical guides for NGOs based on GISF research and best practices, and regularly update existing guides to ensure they remain current.
• Support the Research team by reviewing and contributing to terms of reference, assessing researchers’ suitability, and ensuring outputs are practical and relevant.
• Monitor developments in NGO safety and security, identify key knowledge gaps, and coordinate with relevant teams to address them.
• Work with the Training and Travel Coordinator to maintain a long-term delivery plan for trainings and workshops, while remaining responsive to urgent requests for assistance.
• Support Members in coordinating and sharing best practices for internal training efforts.

Member & NGO Services

• May be required to travel at short notice to provide short-term SRM coordination support (up to 10 weeks) in coordination with NGO fora. Depending on access, this may need to be done remotely.
• Engage with country-level NGO coordination structures to assess and build their SRM coordination capacity.
• Contribute to GISF webinars and blogs by developing engaging and relevant content.
• Contribute to the development and analysis of member and NGO assessment tools.

External engagement, relationships, and frameworks

• Represent GISF in regional NGO SRM coordination bodies.
• Represent GISF at external events, including delivering presentations.
• Contribute to agenda development for events such as GISF’s Forums, Humanitarian Networks Partnership Week, and AidEx.
• Develop and deliver sessions at GISF Forums and other events.
• Identify opportunities for GISF to present at or convene workshops, side sessions, and meetings aligned with its policy and program objectives.
• Work with communications, fundraising, and advocacy teams to ensure effective external engagement and achieve impact.

Operations

• Support the security management of GISF staff and programmes

Person Specification

Experience

• At least five years of demonstrated experience in NGO safety and security. 
  • Varied experience working across the humanitarian, development and human rights sectors. (Desirable)
• At least two years of NGO operational experience 
• Demonstrable experience in developing and delivering trainings to a range of audiences.
• Demonstrable experience in developing and delivering technical guides, security policies, etc.
•  Experience participating in security coordination platforms.
• Demonstrable experience of project management, delivering to agreed outcomes, and monitoring and evaluating success.
• Experience in working collaboratively and inclusively with a wide range of colleagues and experts.
• Demonstrated experience working independently in difficult environments.
• Experience in access planning and negotiations. (Desirable)
• Experience participating in the response to an acute crisis. (Desirable)
• Experience working with national NGOs on SRM. (Desirable)

Skills and Knowledge

• Understanding of how to develop policies and procedures for an NGO, and how to tailor those to available resources.
• Understanding of modern training methodologies, both remote and in-person.
• A capable writer. 
• A thorough knowledge of security risk management principles, security in unstable environments, duty of care, protection strategies, access.
• Awareness of key political issues affecting safety and security in the NGO sector.
• Strong relationship management skills and an ability to find solutions and common ground in the best interest of the organisation. 
• Clear communication skills, with experience of speaking in public and to senior leaders and stakeholders. 

Aptitude

• Confident communicator
• Ability to work independently, but also to identify the need to convene or consult when needed.
• Ability to work collaboratively and in line with organisational values.
• Innovative and creative, bringing strong professional experience, aptitude and motivation to further the team’s performance and profile.
• Ability to network and establish good working relationships with a variety of contacts, comfortably engaging with people at a range of levels, as well as with those who have both significant and limited technical understanding of GISF’s work.
• Enthusiastic, willing to learn, and motivated by honing skills and working as part of a new team that is developing effective ways of working. 
• Committed to the vision, mission and values of GISF.

Student Voice & Representation Manager

The Guild wishes to recruit a proactive Student Voice & Representation Manager who will be responsible for Student Voice to be a strong presence, supporting students to make positive change in issues that matter to them, as set out in the Guild’s strategic plan.

This role is part of the Community & Representation Directorate and will lead and develop the Student Voice department to manage the Guild’s democratic and representation activity, policy and campaigns work.

The Role

This role has responsibility for enabling the Guild to operate as an effective democratic organisation including the administration of free and fair elections, the Guild’s democratic decision-making framework and the Student Representation Scheme. You will lead the work on the Guild’s response to, and work to improve, satisfaction results from national and local student surveys, including NSS, PTES and PRES, including supporting Officers and other departments to align activity to result outcomes. You will also ensure the effective implementation of the delivery plans for the Officer training and induction programme seeking feedback to evaluate its overall effectiveness.

Success in the role will require a highly student and customer focused approach together with an emphasis on teamwork. The role involves extensive collaboration with internal and external stakeholders, to ensure that staff and Officers are well-informed, prepared and supported to engage with students.

Generating a culture of ambitious targets and taking a strategic approach to the evaluation and development of the departments’ work are key

We expect managers to help to create an inclusive and engaging environment for all.

The Benefits

We offer great benefits including:

• 36 days annual leave (including 8 Bank Holidays and 7 Closed Days), rising to 42 days after 5 years’ service, meaning you will not work during Christmas, New Year or Easter.
• Full sick pay from the moment you start working for us.
• A comprehensive suite of basic training for all employees which includes Equality & Diversity, Mental Health Awareness and Data Protection
• Discounted membership rates at University of Birmingham Sport & Fitness
• The opportunity for new staff to join the NEST pension scheme. The Guild contributes a matched payment of between 4-6% of your salary
• A range of wellbeing benefits

We are a Times 100 Best Companies to Work For employer and in our most recent staff engagement survey (April 2024) 80% of our staff said they would recommend this organisation as a good place to work.

The Guild of Students is committed to equality, diversity and inclusion and welcomes applications from all members of the community.

We are seeking a talented Director of Programme Development and Impact, fully committed to our widening participation cause, to join the Senior Leadership Team in an exciting and pivotal role for a growing and ambitious charity. 

In your role, you will champion and evolve quality and impact across our network and programmes, and inspire our stakeholders through leading our university partnerships network. And of course, you will need to have a genuine passion and enthusiasm for working with young people and helping them achieve their ambitions.

The Director of Programme Development and Impact is a Senior Leadership Team position within the charity and reports into the Chief Operating Officer. The role will champion and evolve quality and impact across our network and programmes, and inspire our stakeholders through leading our university partnerships network.

Contract
This is a permanent role. This role can be either full-time or part-time (0.8 FTE) - responsibilities will be adjusted proportionally for part-time candidates.

Start date
May 2025 (or as otherwise agreed)

Working hours
Mon and Thurs: 09:30-18:00
Tues, Weds, Fri: 09:00-17:30
We are a delivery organisation providing frontline educational services for young people. We are an organisation with team members at different stages of their career, including many in their first roles: We are committed to nurturing talent and
providing a developmental culture for all. Our team works in-person 4 days per week (or 3 days for a 0.8 FTE staff member) with 1 day working from home. 

Location
The role would be based at one of IntoUniversity centres in Birmingham, Bristol, Coventry, Leeds, Liverpool, London, Manchester or Nottingham, with regular travel across the network and to our Head Office in London. 

Salary
£57,500. 
Plus additional London contribution of £2,600 for London-based candidates.Pro rata for part-time candidate.

Annual leave
33 days (inc bank & public holidays)
+ 3 closure days (two in December and one in July)
+ additional length of service entitlement
(one day per year of service, up to 5 days)

Staff benefits

• Employer pension contributions of 6% (and up to 8% after two years)
• Year round ‘early finish’ Fridays at 4.30pm
• Employee Assistance Programme including access to medical and legal support
• Life Assurance scheme with AIG including SmartHealth service with access to 24/7 online GP appointments
• Interest-free new starter loans of up to £1,000
• Cycle to Work Scheme and Travelcard Loan Scheme
• Enhanced maternity, paternity, shared parental and adoption pay and sick pay allowances
• Staff in FOCUS – rewards, competitions and prizes across the year

Application deadline - 9am Monday 20th January 2025.

Interview Day (in-person) - Friday 31st January 2025. Please ensure that you are available on this date.

We are looking for an early career fundraising professional to build on the recent fundraising successes of Everyone’s Invited. This role is a unique opportunity for a driven and ambitious individual to leave their mark on Everyone’s Invited and the sector. As part of our small team, you will be given the opportunity to work closely with the CEO and own a number of key processes and fundraising streams. You will be able to gain further experience in all elements of fundraising and financial management, all while working in a supportive and dynamic environment. 

NOTE: the application deadline has been extended until the 8th of January.

Please refer to the Job Description attached for the full details of the role. 

Who we are looking for: 

Essential:

• 2+ years of experience in a fundraising role in the non-profit sector

• Comfortable with sensitive content to do with rape culture

• Strong track record of managing funding relationships and achieving financial targets, alone or as part of a team 

• Excellent communication skills, particularly in persuasive writing and interpersonal relations

• Strong background in strategic planning, budgeting, and performance monitoring

• Organisational abilities with a keen attention to detail

• Ability to shift priorities quickly and problem-solve effectively

Desirable:

• Experience working in a small charity and spearheading/contributing to a range of processes across funding streams

• Experience managing large grants valued over £200,000+ 

• Knowledge of restricted grant management and reporting

• Proven experience of securing repeat support from extant standing donors

• Experience of monitoring and evaluation within a non-profit programmes context/experience of social science research in a university setting

• Experience with CRM software 

Note: We encourage all interested applicants to apply even if they don’t meet all criteria in the person specification

Timeline: 

Deadline for applications: 8th of January, 23:59pm GMT

First interviews (online): w/c 13th of January 2024

Second interviews (in-person): w/c 20th of January 2024