Data Support Manager Jobs

Digital Fundraising Manager

Apply by 17.00 11th November 2024

About Restless Development

Restless Development is a global non profit agency. We support the collective power of young leaders to create a better world. We are independently registered and governed in nine countries (India, Nepal, Sierra Leone, Tanzania, Uganda, UK, USA, Zambia and Zimbabwe) bound together by our vision for youth power. We run youth-led programmes to tackle the issues that young people care about the most –  We also run the Youth Collective – a growing network of over 4000 local youth civil society groups and organisations in 185 countries. We are committed to creating an agency that walks the talk on power shifting, using the power shifting checklist, both internally and externally.

Our approach to safeguarding

Restless Development considers the welfare and protection of children, young people and vulnerable adults to be an organisational imperative with primacy over the success of programmes or strategic objectives. We recognise that safeguarding is everyone’s responsibility and we expect all of our staff, volunteers and partners to ensure we protect the communities in which we operate from harm and abide by our Safeguarding Policy.

About the role

The Digital Fundraising Manager is a key member of the Philanthropy team, responsible for planning, implementing, and optimising digital fundraising campaigns in the UK and US. This role will drive revenue growth through online channels, including email campaigns, social media, website fundraising, and other digital initiatives. The ideal candidate is a strategic thinker with a deep understanding of digital fundraising tactics, a creative mindset, and the ability to analyse data to make informed decisions.

You’ll report to our Head of Fundraising - setting your strategy, reporting on whether plans and income are on track, and discussing how you’re dealing with any financial shortfalls, with a mindset focused on significantly expanding our unrestricted income streams.

In 2024/25 the Fundraising Team is aiming to raise circa £1.9m – a critical element of Restless Development’s overall income of around £10m, the rest of which primarily comes from institutional funders and trusts/ foundations and is restricted to particular programmatic work.

Key responsibilities

• Digital Fundraising Strategy: Develop and execute a comprehensive digital fundraising strategy aligned with the organisation's goals and objectives. Identify key digital fundraising opportunities and implement strategies to optimise online giving.
• Email Marketing: Create and manage email campaigns, including crafting compelling content, designing engaging emails, segmenting lists, and conducting A/B testing to increase donor engagement and conversions.
• Social Media Fundraising: Oversee social media fundraising campaigns, leveraging platforms such as Facebook, Instagram, and Twitter to drive donations and supporter engagement.
• Website Fundraising: Manage and improve the online donation process on the organisation's website, ensuring an easy and secure donation experience for supporters.
• Content Development: Collaborate with the Communications team (including a Digital Communications Manager counter-part) to create persuasive fundraising content, such as donation appeals, impact stories, and success narratives to inspire supporters.
• Donor Engagement: Foster relationships with existing donors through personalised online interactions, stewardship emails, and recognition activities.
• Analytics and Reporting: Track and analyse digital fundraising performance, providing regular reports on campaign results, identifying areas for improvement, and making data-driven recommendations.
• Compliance: Stay up to date with digital fundraising regulations and best practices to ensure that the organisation complies with all relevant laws and standards.

Job title: Digital Fundraising Manager

Location: Waterloo, London

Salary: £42,059 (Band-0)

Preferred start date: January 2025

Length of contract: Permanent

Reports to: Head of Fundraising 

Expected travel: Some occasional travel around the UK and overseas. Occasional evening and weekend work for which time off in lieu will be given.

About you

We are looking for people with the right competencies and skills for the role, and who demonstrate the personal qualities consistent with our values.

Our value: HEART - We are who we serve. We are brave.

• Values led - Upholds a values-led culture across the Hub or International Unit, inspiring a Restless passion and professionalism amongst all others. Considers the Restless Values when making decisions and taking measured risks at a strategic level.
• Innovation - Creates an enabling environment for innovation across the Hub or International Unit. Takes measured risks and solves complex issues with creativity and innovation. Maintains a focus on aligning the organisational vision for long-term growth in a changing world.

Our value: HEAD - Delivers Quality. We are 100% professional.

• Delivers quality - Drives quality across the Hub or International Unit by holding all teams to account for high performance and value-for-money. Ensures the Hub or International Unit is effectively and efficiently resourced to deliver quality against strategic priorities.
• Decision making - Drives change across the Hub or International Unit by considering the long term impact of risks and strategic decisions to multiple teams.

Our value: VOICE - We generate leaders. We are proud to carry the banner for youth-led development.

• Leadership - Leads strategy development and creates a compelling organisational vision. Is accountable for performance at a Hub or International Unit level. Develops leadership in others for future growth of the organisation.
• People development - Builds organisational capacity by creating a culture of continual learning through performance management, training, coaching and mentoring; aligning their own personal and professional development to current and future organisational needs.

Our value: HANDS - We are in it together. We listen and learn.

• Effective communication - Builds consensus and commitment amongst staff and major national partners. Confidently anticipates and responds to challenge or resistance in difficult circumstances. Coaches others to communicate strategically.
• Collaboration - Is a role model for collaboration at a national, regional and global level; frequently contributing to internal processes and decisions. Leads participatory decision making and strategy development.

Skills and experience

Essential

• 3+ years of experience in digital fundraising and communications in a nonprofit setting.
• Proficiency in digital fundraising tools, email marketing platforms, and donor management software (experience with Salesforce and Dot Digital preferred).
• Strong analytical skills and the ability to interpret data to drive strategic decisions.
• Excellent written and verbal communication skills.
• Creative thinking and a passion for storytelling.
• Ability to work collaboratively within a team and cross-functionally with other departments.
• Knowledge of best practices in online fundraising and a commitment to staying up to date with industry trends.

Desirable

• An understanding of international development, in particular the youth sector
• Up to date knowledge of the sector, including the setup of the Fundraising Preference Service and General Data Protection Regulation changes

Restless Development is an Equal Opportunities employer and welcomes applications from all sectors of the community. Restless Development will ensure that no applicant or staff member receives less favourable treatment on the grounds of gender, sexual orientation, marital status, social status, caste, race, ethnic origin, religious belief, age, HIV status, disability, or any other factor that cannot be shown to be relevant to performance.

What we do for you

Remuneration

We are proud to commit to a transparent global salary scale, ensuring a fair and comparable system of pay across all global locations. In addition to salary, we offer pension contributions and other benefits in accordance with the local Hub.

Values and Culture

At Restless Development, we’re proud that the strength and integrity of our Values has been recognised by staff, young people, donors and others who we work with.  Beyond this, we have a culture of recognising and celebrating both our Values and our global achievements with monthly Values Champions and an annual Values Day.

Work-life Balance

It goes without saying that we work hard at Restless Development. We also recognise the importance of helping staff to maintain a positive work-life balance by offering:

• 24 days annual leave (in addition to public holidays and with an extra day of annual leave given for each full year of service, up to a maximum of 28 days).
• Birthday Leave
• Access to flexible working.
• Generous study leave, maternity, paternity or adoption leave, and other leave allowances.

Professional Development

Restless Development is proud to be an employer who recognises potential and invests in the development of its staff.  We are committed to the professional development of our staff through:

• Empowering opportunities to work on significant projects which stretch and inspire staff – allowing them to develop on-the-job. 
• Regular performance management.
• Training and development opportunities, including supporting our staff to identify mentors both within and outside of the agency.
• Quarterly Staff Workshops for all staff to give and receive agency updates, receive training, and socialise.

Travel and Medical Insurance

When travelling abroad with work, all staff will be covered by Restless Development’s travel and medical insurance.

To Apply

Please submit your CV and a cover letter that provides tangible examples of how your skills, knowledge and experience will support your ability to perform the key priorities outlined in the above job description (using no more than 750 words)

Fundraising Legacy Manager  

Salary: £40,000 Circa 

Location: Remote 

Full Time, Permanent  

Closing Date: Sunday 3rd November 2024 

At Camphill Village Trust we know exactly why we do what we do. With a bold and ambitious vision to be leaders of integrated Social Care, with the proven benefits of Nature, we transform life opportunities for adults with a learning disability and autism to be their best selves each and every day.

We do this by providing meaningful therapeutic, work and volunteering choice delivered across extraordinary rural and urban Communities, working farms and social gardens and a heck of a lot more in between! 

If you want to tell authentic stories, maximise impact and make a true and meaningful difference read on.

The Legacy Manager will be responsible for the entire legacy function from marketing legacies to the existing database, stewarding pledgers and supporters through to the administration of the legacies themselves, working with the legacy administrator. You'll work closely with the Director of Fundraising to deliver the legacy and in-memoriam giving programme.

We’re looking for those who can deliver an exceptional supporter experience for current and prospective legacy supporters with a focus on securing strategic long-term support by building a robust, sustainable pipeline of legacy Pledges. 

As a leader you'll embed a legacy giving culture internally and will work closely with colleagues across the whole charity to promote legacy and in-memoriam giving messages. This, in turn, will inspire supporters to help Camphill Village Trust support more people with learning disabilities, autism and other mental health challenges. 

What you’ll bring to the role: 

• Evidence of working at manager level to develop and implement successful legacy / donor giving strategies, particularly legacy stewardship. 

• Ability to manage and lead the legacy function. 

• Evidence of achieving annual fundraising targets, maintaining an acceptable ROI, and managing budgets. 

• Experience in a complexed geographically spread organisation.

• A strong personal track record of achieving significant legacy support and successfully building long-term relationships with excellent verbal and written communication skills. 

• Evidence of working effectively with teams and building relationships internally and externally. 

• Excellent data analysis and insight skills. 

• Ability to manage several projects and activities simultaneously. 

• A good working knowledge of current charity law, compliance and fundraising best practice as they apply to legacy fundraising and legacy administration, particularly in the areas of ethical due diligence, data protection, privacy and marketing consent, and safeguarding. 

Excited? Read our pack, look at our strategy and know that you would be joining an amazing Trust, a brilliant team and that you would have the ability to make a real difference.

Ideally we are looking for someone to be based either within corridors of Midlands to London or Manchester to York. You will be a home worker with some travel to attend meetings in London and visit Communities in Hertfordshire, Gloucestershire, Yorkshire, and Worcestershire. 

Your application should include your CV and a supporting statement of no less than one page detailing why you would like to work for the Trust and how your skills and experience meet the job description and person specification (see attached Job pack). 

We have an exciting opportunity to join our thriving and committed Community and Events Fundraising team. We are looking for someone who is experienced in project management and implementation of ambitious supporter retention and stewardship programmes to maximize income generation.  We are looking for someone who is creative, ambitious, and passionate about ensuring an excellent supporter experience, to help us drive income growth. This is a new role, offering you the opportunity to truly bring your strengths to it.

As the Community and Events Retention Officer, you will be an excellent communicator, a strategic thinker, take a test and learn approach and be able to demonstrate success of your strategies against KPIs and clear income targets.  You'll be joining a team of friendly and passionate fundraisers, and you'll be supported to develop your skills and personal development plans.

This is a permanent full-time position based either at our new Headquarters: -The Salvation Army, Territorial Headquarters, 1 Champion Park, London SE5 8FJ, or flexible agile working from home.

Our exciting new building provides a more effective workplace to help The Salvation Army better achieve its mission. Applicants must be able to work within the Christian ethos of The Salvation Army.

Applicants must be able to work within the Christian ethos of The Salvation Army.

Benefits:
25 days annual leave + bank holidays (pro rata for part-time); a contributory pension scheme; season ticket loan and an employee assistance programme.

Closing date: 10th November 2024 at 23.59pm

Interview date: To be confirmed - weekly on an ongoing basis - You are encouraged to apply early. 

In order to complete your application please download and read the job profile and any other attachments. In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting. 

Appointment subject to satisfactory references and proof of right to work in the UK. 

We reserve the right to close this advert earlier if we feel that we have received sufficient applications.

Promoting equality in the workplace and as a disability confident scheme employer, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.

Kentown Family Support Worker

£23,000 annual salary plus Company Car (additional benefit of approx. £5K), 5% employers pension contribution and 25 days annual leave.

Preston, Blackpool and surrounding areas

About the role:

We are looking to appoint a Kentown Family Support Worker to deliver a high-quality family support service as part of the pilot Kentown Children’s Palliative Care Programme, in collaboration with Kentown Wizard and Together for Short Lives.

Reporting to the Kentown Project Lead out of our Lancaster team base and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.

What we’re looking for:

· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care.

· A warm, inclusive approach to achieving goals quickly and correctly.

· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines.

· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)

· A persuasive and open communicator, you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates

· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

We have a range of fantastic benefits that we offer our employees, this includes.

· Flexible working hours to balance home and working life

· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)

· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

· Company car for front line care posts

· Access to the Blue Light Card Scheme, and other rewards and discounts

· Bike to work, season ticket loan and payroll giving schemes, as well as a recommend a friend recruitment bonus

· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

· Pension scheme where we contribute 5% of your salary and you contribute at least 3%

· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

· Robust training and development programmes to support your learning and growth

We have a range of fantastic benefits that we offer our employees. If you’d like to find out more about these benefits and working with us, please visit our website.

We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.

Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.

The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

To apply please visit our website via the link and apply online.

Interviews will take place via Teams or in person with a date to be confirmed. We will only contact those applicants who have been successful.

There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.

We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.

Permanent Full Time

Circa £40,000 plus competitive benefits

Do you want to make a difference?

The RAF Benevolent Fund is the leading welfare charity for the RAF. Every year we make a real difference to over 40,000 people who benefit from our services, by providing support including:

· Helping to reduce social isolation and loneliness among veterans. 

· Supporting ill or injured men and women to have a safe place to call home, a home that meets their specific needs.

· Funding youth services on stations to provide clubs and activities for the children of serving personnel who move every few years.

· Providing grants to help with the cost of living. But this is just a few of the ways we help.

It doesn’t matter how long someone served or when. If they were part of the RAF, they and their family are part of our RAF Family. We will always be here to support them when they need it most. Join the RAF Family and play your part in making a difference.

Do you want to play a part in what we do?

We are looking for an individual who is inspired to meet fundraising goals through investigating, securing, developing and maintaining corporate partnerships. The ideal candidate will work with various sectors and use their corporate fundraising experience to obtain a range of new partnerships and grow existing ones. Supporting the Head of Strategic Partnerships to deliver the team’s business plan and stretching but realistic targets will be a concurrent theme throughout the role.

As one of our Corporate team, you could get to hang out with Spitfires and Typhoons, take part in a Dambusters bike ride, attend events like Royal Ascot, the Royal International Air Tattoo and the Bomber Command Memorial Service. Every day you will make a difference and play your part in changing the lives of others to help people in the RAF Family get through the toughest of times.

The role is based in our London HQ and currently work a minimum of three days in the office per week. The successful candidate for this role will need to prove they have the right to work in the UK.

To apply, please click on this link to apply through our secure recruitment portal, sending your CV together with a covering letter detailing why you believe you are suitable for this role.

The closing date for applications is Friday 8th November 2024, 5.00pm.  Please note interviews will take place w/c 18th November 2024.

A copy of the Fund’s Candidate Privacy Notice can be found on our website. As an equal opportunities employer, the Royal Air Force Benevolent Fund is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Fund.

The Royal Air Force Benevolent Fund is a Registered Charity (No. 1081009).

Salary: £40,000 - £44,000 per annum
Location: Home-based OR office-based in Glasgow or Sheffield (with hybrid flexibility up to 3 days a week from home)
Hours: 35 hours per week

As the Community Fundraising Manager for this household charity brand, you'll play a central role in helping them support those affected, through innovative community fundraising strategies that inspire and engage. There is opportunity to significantly grow income in areas of the patch across Scotland, North and Midlands.

What You'll Do as a Community Fundraising Manager:

• Lead & Innovate: Guide your team to success, driving the community fundraising programme across your region and beyond. Your creativity and insight will shape the strategy for sustainable income and new supporter engagement.
• Exceptional Supporter Experience: Focus on delivering a top-tier experience for fundraisers through targeted supporter journeys, engaging events, and personalised communication.
• Team Leadership: Manage a team of six, including two direct reports, and inspire them to excel, creating a positive and inclusive work environment that brings out the best in everyone.
• Data-Driven Strategy: Oversee fundraising operations, reporting, and analysis to ensure that insights are at the heart of decisions, helping to grow income from both new audiences and loyal supporters.

About You:

• Your previous experience in community or relationship fundraising has equipped you with the skills to build effective strategies and exceed income targets.
• You are skilled in team leadership, bringing a supportive, hands-on approach to help your team achieve their best.
• With a focus on stewardship and data-led decision-making, you know how to build relationships that translate into meaningful support.
  

Apply today to become the Community Fundraising Manager for this fantastic health charity and support many lives affected by a terrible disease. If this sounds like you, please do get in touch and we look forward to speaking with you.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

The UK Humanitarian Innovation Hub (UKHIH) is looking to recruit an Operations Adviser for a Maternity Cover for up to 1 year. In this role you will have the opportunity to contribute to the successful implementation and management of UKHIH research and innovation workstreams.

Managed by the Head of Operations, the role works closely with colleagues across UKHIH and Elrha to manage a portfolio of key relationships, grants and service contracts to a high standard. The role also supports essential UKHIH operational functions, including coordinating communications, managing convening activities, and contributing to broader organizational and operational development processes and strategy.

Your application will need to demonstrate: 

• Experience of grant and contract management including managing procurement processes, preparing grant agreements and service contracts, and quality assuring delivery and payment plans. 
• An understanding and interest in the humanitarian or development sectors, ideally demonstrated through academic qualifications and/or paid or voluntary work.
• Experience of developing and maintaining a contacts database.
• Proven ability to provide advice and guidance relating to operational capacity building, including effective operations, grant management and the development of business cases.
• Experience of organising events and meetings bringing together diverse groups and stakeholders, online and in person.
• Excellent financial acumen with ability to analyse financial data and monitor financial reports. 
• Demonstrated attention to detail and organisational skills including the ability to plan, prioritise and ensure implementation of work to required standards and tight deadlines, often under pressure. 
• Ability to use own initiative and professional judgement to solve problems and generate new ideas. 

Experience of risk management methodologies, project management tools and software such as Trello, Sharepoint and website management tools would also be an advantage. 

If you want to be part of an organisation that creates positive change in the humanitarian sector, then join us and we’ll give you every opportunity to succeed.   

We offer: 

• Remote working as standard – staff can access office bases in London, Cardiff, Edinburgh and Manchester if required/ appropriate. We expect staff to attend team meetings and away days in person as required. 
• As standard we work 35 hours per week. We are also happy to discuss flexible working patterns and many of our staff work non-standard working hours. 
• Our benefits include minimum 5% employer pension contribution (3% employee contribution), life cover, organisational sick pay, family friendly pay and leave schemes; incremental increase in annual leave (25 day basic entitlement) depending on length of service, opportunities for learning and development, a comprehensive Employee Assistance Programme (EAP) and retail discounts platform. 
• Please read through the Information for Candidates document for further information to support your application, including details on Our Values, Strategy, Benefits and Salary. 

Note for applicants: 

• Candidates must have the independent right to work in UK at the time of appointment as we are unable to support visa sponsorship for this role. 
• Please read through the job description for a detailed list of requirements, and ensure you complete the personal statement to explain how you feel you meet the requirements of the role and why you feel this is next career move for you. 
• When applying you will be taken through the Save the Children UK recruitment system. Elrha is an independent subsidiary of SCUK and benefits from some SCUK systems and processes.

Closing date: Thursday 14th November 2024 
Interview dates: Tuesday 26th November 2024 (online) 

About UKHIH   

 Founded in 2020, the UK Humanitarian Innovation Hub (UKHIH) is an initiative hosted by Elrha, a global organisation committed to solving complex humanitarian challenges, and is funded by the UK’s Foreign and Commonwealth Development Office (FCDO). Our mission is to address significant humanitarian issues through rigorous research and innovative solutions. We achieve this by bringing together diverse stakeholders from both within and beyond the humanitarian sector, fostering collaboration, co-creation, and the mobilisation of resources. This approach integrates the perspectives of crisis-affected communities with the expertise of humanitarian actors, leveraging UK and global capacities to develop effective, relevant solutions.  

Since its inception, UKHIH has been at the forefront of advancing humanitarian innovation through Accelerated Innovation Collaborations (AICs), which are high-impact partnerships that drive major advancements in the field via a shared strategic learning process. A key feature of these collaborations is the inclusion of researchers from Low- and Middle-Income Countries (LMICs) through the UKHIH fellowship scheme, allowing for invaluable insights and strengthening local capacities. Additionally, UKHIH supports the Humanitarian Rapid Research Initiative (HRRI), which conducts real-time research on emerging crises, producing pivotal reports on issues such as ethical concerns in Afghanistan, response capacities to cholera, and the humanitarian impacts of natural disasters like the Turkey/Syria earthquake and the Pakistan floods. More recently, UKHIH has expanded its efforts to include ecosystem development within the humanitarian sector, focusing on UK capability mapping and exploring emerging technologies to tackle future challenges effectively.  

Commitment to Diversity & Inclusion 

Elrha is committed to diversity and equality of opportunity in all aspects of our work both external and internal. We strive to be an inclusive employer and particularly encourage applications from under-represented groups such as returning parents or carers who are re-entering work after a career break, people who are LGBTQ+, from Black, Asian and Minority Ethnic backgrounds, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions, and from less advantaged socioeconomic backgrounds. 

Please ensure you read the full job description, the Candidate Information pack and complete the Personal Statement as requested in the application process. We look forward to hearing from you. 

Expert computing. Modern Tech-Stack. Being Agile.

Lead Engineering Manager

£80,000 (+ )

Reports to: Head of Engineering

Department: Chief Operating Office

Contract: 18 month fixed-term contract

Hours: Full time 35 hours per week

Location: Stratford, London. Office-based with high flexibility (1-2 days per week in the office)

Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

Closing date: 04 November 2024 23:55

This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible.

Recruitment process: Two competency-based interviews

Interview date: We will be shortlisting on a rolling basis so please do not delay in applying

How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively.

At Cancer Research UK, we exist to beat cancer.

We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who wants to develop their skills, someone like you.

Cancer Research UK has an ambitious approach to technology, having built multiple in-house software products, including agile development of web applications and platforms with millions of users. Our Engineering team brings together software engineering, cloud infrastructure, platform engineering, quality assurance, and data engineering to keep the charity at the forefront of the fast-moving technology landscape.

As a Lead Engineering Manager you will directly line manage, lead, and motivate our CRM & Marketing Development and Support teams across various disciplines and levels (c. 8 direct reports). This will involve supporting the team to decommission our legacy platforms and develop the skills they need to work with Salesforce, thus setting up their careers for future success.

If you are an experienced Engineering Manager with strong people management and leadership skills, we would love for you to join our mission.

What will I be doing?

• Leading the CRM & Marketing Engineering team, incorporating all necessary disciplines (Development, Environments, and Support) to deliver the priorities defined by the Head of Product Portfolio and the Relationship Management & Marketing Product Managers. This will involve:

  • Balancing the needs of the organisation to ensure development progresses at pace and environments are reliable.

  • Supporting DevOps approaches and Support teams to ensure an excellent service that meets user needs and maintains the platform's data integrity.

• Collaborating closely with the Head of Product Portfolio and Product Managers to:

  • Support the delivery of their priorities while ensuring appropriate levels of governance, platform reliability, efficiency, and quality of delivery.

  • Support the definition of, and implementation of, Engineering and Data Strategies.

• Leading the CRM & Marketing Engineering in transitioning from the legacy monolith Siebel to the new Salesforce.

  • This will include providing technical leadership for decommissioning Siebe ensuring to coach the team while maintaining morale and developing their skills to take on the new platforms.

• Collaborating closely with the implementation partners to ensure the new platforms meet Cancer Research UK's needs, and that team members are appropriately involved in the implementations.

  • It is crucial that knowledge transfer is taken seriously to avoid long-term dependency on the implementation partner and to build internal capacity for ongoing transformation.

• Defining and delivering the Relationship Management & Marketing aspects of the Engineering Strategy.

  • This includes optimising the delivery of work through the team in terms of throughput and quality, by promoting and embedding DevOps tools and processes, and Agile methods as appropriate.

• Continually improving the availability, stability, and resilience of our platforms by addressing technical debt, improving support mechanisms, acting on support pain points, and ensuring the voice of the customer is heard in the team.

• Coaching and developing staff in the team ensuring that they are gaining in skill, learning the new platforms, and that they can support each other through cross-skilling.

• Providing expert insight into the ongoing development and delivery of the Relationship Management & Marketing technology elements of Cancer Research UK's Engage transformation programme (including strategy and delivery).

Line management:

• Line managing, leading, and developing an inclusive and high-functioning team.

  • As a line manager, you will be responsible for creating a positive culture that recognises success, develops, and drives high performance and rewards results to retain talent within the team and wider function.

  • c.8 direct reports within the CRM & Marketing Engineering team.

• Setting objectives and KPIs (key performance indicators) for the team while monitoring and tracking overperformance with recognition and supporting underperformance through a performance management process.

• Leading the team through a period of profound change which will involve managing the people impact of decommissioning legacy systems while implementing new technologies and ways of working.

What skills will I need?

• Extensive experience in line managing, leading, and motivating technical Development and Support teams (c. 8-10+ direct reports) across various disciplines and levels (this can either be within CRM or non-CRM Engineering).

  • Ideally has navigated teams through periods of ambiguity and transformation (this is desirable, we welcome applicants without this experience)

• Some knowledge of CRM platforms within hybrid environments (on-premise & cloud / SaaS)

  • You do not need to have managed CRM teams before or be a CRM expert - our key priority is finding someone with the management skills to lead CRM specialists.

• Some understanding of Salesforce (e.g., Sales Cloud and Service Cloud).

• Previously managed and transformed the development and operation of enterprise-grade platforms.

• Proven ability to influence, challenge, and engage internal and external stakeholders from a leadership and strategic perspective.

• Knowledge of engineering best practices and DevOps culture, tools and processes.

What will I gain?

Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that's impressive.

In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well.

Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more.

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Our work - from funding cutting-edge research to developing public policy - will change the world. It's exciting to be part of our team.

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Job Title: Programmes Officer - Sierra Leone
Reporting to: Head of Programmes – Sierra Leone & Liberia
Salary: £25,000 - £30,000
Contract Type: Full time (37.5 hours per week)
Principal Location: Freetown, with frequent travel across Sierra Leone
Updated: October 2024

Our Organisation:

Street Child believes that every child deserves the chance to go to school and learn. Our projects focus on a combination of education, child protection and livelihood support to address the social, economic and structural issues that underpin today’s education crisis. We partner with local organisations and communities to deliver our locally rooted programmes, using evidence to drive learning and the refinement and scale up of programmes to create maximum impact for the most children at the lowest cost. We pride ourselves on being willing to go to the world’s toughest places where others won’t, including remote, hard-to-reach areas and fragile, disaster-affected states across sub-Saharan Africa and South Asia. Since 2008 we have helped over 1,000,000 children to go to school and learn.

Part 1: Role Purpose:

We are seeking an outstanding Programmes Officer for an exciting opportunity to support Street Child’s programme portfolio in Sierra Leone. The key objectives of this role are to work closely with Street Child’s national partner to support the effective implementation of adaptive programming, and to support accurate and timely donor reporting across a range of institutional, trust & foundations, and corporate donors. The ideal candidate will have strong written and excel skills, with experience of MEAL and financial management processes, and a strong preference for German language skills and experience of working with Bengo funding. The role will include regular, detailed interaction with Street Child’s UK and European fundraising community, in support of donor reporting and future funding opportunities

The role holder will work in close collaboration with Street Child’s regional Head of Programmes, based in Freetown, as well as partner Programmes, MEAL and Finance teams to coordinate timely and quality implementation and reporting across the programmes portfolio.

Part 2: Key Responsibilities:

1) Reporting & Programme Funding Engagement – 35%

• Review narrative and financial quarterly reporting from country teams and provide feedback.
• Lead on the consolidation of narrative reporting (low-mid value donors) for a variety of donors within the portfolio.
• Ensure regular information flow to Street Child communications and fundraising teams, inclusive of collection and drafting of case studies and photos.
• Supporting income-generation opportunities - potentially including supporting donor visits, in-country donor engagement and broad-based support to the group’s global programme-funding efforts for Sierra Leone.

2) Programme & MEAL Management – 35%

• Work in collaboration with national partner and cross-country implementation teams across Liberia and Sierra Leone to ensure quality and timely implementation of project activities.
• Work alongside social, enterprise and education teams across both countries to support a joined-up approach to project implementation and MEAL, ensuring relevant data are collected with due care and utilised for project planning, reporting and learning.
• Provide strong support to programme staff and partners in Sierra Leone in programme and MEAL department.
• Alongside colleagues provide training, guidance and advice to partner delivery staff to ensure effective and accurate use of programme documents and tools.
• In liaison with Safeguarding Focal Points monitor safeguarding policies ensuring adequate implementation of policies and procedures, and support to close feedback loops with partners & project participants.

3) Financial Support – 25%

• Support the country teams in compiling requisitions in line with programme forecasts and budgets.
• Support on the collation of financial reporting requirements for low-mid value donors.
• Support on tracking of donors & match funding.

4) Other – 5%

• Cordinating staff, stakeholders and donor visits.
• A strong commitment to Street Childs vision, mission and values
• Adhere to all Street Child’s policies and procedures.
• Represent Street Child appropriately both internally and externally.
• Carry out all reasonable requests that are within the broad remit of the role.

Part 3: Person Specification

Attributes / Essential / Beneficial

Experience and Knowledge:

• Relevant field experience of development programming, with a commitment to and respect for local partnership.
• Experience of successful delivery of team objectives by working closely and collaboratively within a team at all levels
• Experience of data collection, cleaning and analysis.
• Relevant experience of working in support of local partners.
• Demonstrable experience of quality programme implementation.
• Demonstrable experience of budget management.
• Demonstrable experience of capacity building with national staff.
• Demonstrable experience of donor reporting.
• Strong working knowledge of education, child protection and livelihoods approaches.
• Strong working knowledge of the Liberia and/or Liberia context.
• Experience with Bengo funding and/or other German donors.

Attributes / Essential / Beneficial

Skills and Abilities:

• Good organisation and administrative skills and an ability to forward plan
• Coaching / Capacity Strengthening Skills
• Good time management skills, able to work to tight deadlines and an ability to work under pressure

Attributes / Essential / Beneficial

Other:

• Excellent written and spoken communications in English (additional languages welcome).
• A ‘can-do’, and agile attitude, a passion for problem solving and adaptive thinking.
• Self-starter with strong motivation to succeed and ability to work independently in carrying out assigned tasks within a fast-paced team.
• German language skills advantageous.

Attributes / Essential / Beneficial

Education / Qualifications:

• Degree or Higher in International Development or related field; or relevant training courses in MEAL

Street Child’s commitment to Safeguarding:

Street Child is committed to the safeguarding and protection of the communities we serve, our partners, our volunteers, and our staff.

As part of this commitment to safeguarding, all offers of employment will be subject to satisfactory references and appropriate background checks. Street Child also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.

To apply:

Please submit your CV and a covering note explaining why you think you could make an extraordinary impact in this role. Please also answer the pre-application questions in depth.

We will be reviewing applications as they are submitted so interested candidates are encouraged to apply early.

We are currently recruiting for a Team Services Manager at A Rocha UK, a key role that will be instrumental in driving our mission to mobilise Christians for conservation. The right candidate will have the opportunity to streamline operations, enhance administrative processes, and support a dynamic team dedicated to environmental impact.

Community First is a registered charity based in Devizes. As a member of Action with Communities in Rural England, we support communities across Wiltshire and Swindon. Our Patron is Her Majesty The Queen.

Voice It, Hear It is a partnership programme that is committed to co-production and Service Users engagement throughout Wiltshire.

 We work together to:

• Extend collaborative reach, working with VCSEs and marginalised groups lacking service access and community feedback participation
• Jointly advocate for Service Users as an Alliance, amplifying their voices in multiple arenas and forums

This post holder will foster strong partnership to deliver the User Engagement Service (Voice It, Hear It) This service aims to amplify and advocate for peoples voice to inform local strategy and  develop community action to create stronger and more resilient communities.

The post holder will lead on consultations and engagements with a range of stakeholders, ensuring accurate and timely reporting, ensuring a proactive and collaborative approach to partnership working.

Main Purpose: To support the Café and Kitchen Manager in day to day running of the CareTrade’s Café Traineeship Programme at the Southwark Resource Centre, SE17 providing hands on work-based training to autistic jobseekers interested in catering and hospitality careers

This post is based on a full-time salary of £28,000 per annum. Holiday is based on annual leave of 5 weeks plus bank holidays

Reporting to: Café and Kitchen Manager

Line Management responsibility: Café Assistant and between 3 and 4 Trainee Café Assistants (at any one time)

Working with: Southwark Resource Centre Management, Café and Kitchen Manager, Larcom Kitchen Chef, CareTrade Head of Education, TAP Project Coordinator, Administrator and CEO, Café Assistant, Trainee Café Assistants

Place of work: Southwark Resource Centre, Hithard Court, 10 Bradenham Close, SE17 2 QB and CareTrade’s Office, Larcom House, 9 Larcom Street, SE17 1RT

Core Responsibilities:

1. Supervising CareTrade Café throughout the school year (including half terms)

2. To work with the Café and Kitchen Manager to write and prepare training materials for the Trainee Café Assistants

3. Oversee the training of the Trainee Café Assistants (young people with autism) during work placement

4. Monitor the progress of Trainees and write end of placement reports

5. Line Manage the Café Assistant and the Trainee Café Assistants and report to Café and Kitchen Manager

6. To work closely with the Southwark Resource Manager and CareTrade to develop marketing materials and promotions for the Café and Community involvement

7. Responsible for opening and locking up the café and cashing up

8. Prepare coffee and food including: baking cakes, making sandwiches, salads, cooking hot meals.

9. Restock/refill items as necessary and list items that need ordering from suppliers.

10. Check stock in fridge for out of date products and dispose of as necessary.

11. Customer service including taking orders, serving customers and cash handling.

12. Maintain coffee machine including set up, cleaning and refilling with beans.

13. Ensure daily cash up form is filled in and money is in safe.

14. Ensure café is ready for customers on opening.

15. Create a welcoming and professional environment.

16. To help raise awareness of autism amongst customers.

17. To keep the café clean and ensure a high standard of hygiene.

18. To ensure food safety guidelines and laws are adhered to.

19. To ensure a Healthy and Safe working environment for self, staff, trainees and customers.

General Responsibilities:

1. To attend all staff meetings and participate in staff development as required.

2. Promote a positive image of autism, the Project, Southwark Resource Centre, Project partners and CareTrade.

3. Co-operate with all CareTrade and Southwark Resource Centre staff in maintaining good relationships with outside agencies and the general public in order to promote the charity and win increased support for its work

4. Co-operate with all CareTrade and Southwark Resource Centre staff in maintaining harmonious inter-personal relationships. Ensure that your conduct within and outside of your work place does not conflict with professional expectations.

5. Ensure an awareness and observation of Fire and Health and Safety Regulations at the work place.

6. Ensure the respect, dignity and rights to privacy of both students and staff as far as possible.

7. Work within all CareTrade and Southwark Resource Centre policies and procedures, in particular Health & Safety, Equal Opportunities, Confidentiality and Data Protection.

8. Carry out any duties as are within the scope, spirit and purpose of the job and the title of the post, as required by your Line Manager.

The job description reflects the present requirements of the post. You will be expected to carry out other activities that are within the scope of the role.

We are committed to safeguarding and promoting the welfare of all young people who use our services and as such expect all staff and volunteers to share this commitment. All staff must provide a current, adequate and relevant DBS Certificate or be willing for CareTrade to process a new enhanced DBS application. All staff must have a satisfactory enhanced DBS check prior to starting.

Confidentiality: All staff are required to maintain confidentiality for all areas of the CareTrade Charitable Trust, partner organisations, its staff, and its work. The nature of the work entrusts people with confidential information about clients/service users, their families and staff within CareTrade and partner organisations. Any breach of this confidentiality will constitute gross misconduct. 

We are committed to safeguarding and promoting the welfare of all young people and adults who use our services and as such expect all staff and volunteers to share this commitment. All staff must provide a current, adequate and relevant DBS Certificate or be willing for CareTrade to process a new enhanced DBS application. All staff must have a satisfactory enhanced DBS check (formerly CRB check) prior to starting.

Applications are sought from all suitably qualified sections of the community.

Job Types: Full-time

Pay: £28,000.00 per year

Work Location: In person

Application deadline: 24/11/2024

To support the delivery of quantitative or technical components of projects within the Research and Analysis (R&A) team and to contribute knowledge, data analysis and research skills to a range of CSE projects across all teams.

Pay and conditions

• The role is full-time 37.5 hours per week.
• The salary for the role will be £27,121-£32,486 per year.
• You will be entitled to 25 days paid holiday (plus statutory holidays).

CSE offer a range of benefits including, subsidised bike purchase and Tech Scheme, Life Assurance, Health Cash plan, retail discounts and discounted breakdown cover and many more.

We will pay fees and expenses on relevant training courses.

Specific responsibilities

An applicant appointed to the role will be expected to:

• Support research and technical projects or activities using data analysis, statistical analysis, modelling and mapping tools (both in-house and external) or other quantitative techniques.
• Produce high quality written material for reports and other publications by summarising key research findings, presenting effective visualisation of data and producing well evidenced research findings.
• Communicate outputs effectively to internal team members and support the communication of outputs to external stakeholders.
• Ensure project data is well organised and appropriately stored and shared in line with any legal and ethical requirements.
• Apply appropriate and reproducible analytical methods.
• Be a proficient user of Excel and other data analysis tools (such as R, SPSS, SQL, Python, GIS, QGIS)
• Continuously improve research and analysis skills through online training, knowledge sharing within the R&A team, and mentorship from senior staff.
• Contribute to the method write up in research bids or consultancy proposals.
• Contribute to one or more of CSE’s strategic work programmes (see Organisational Strategy 2024-28), supporting idea development and impact activities.

Essential attributes for this role include:

• A degree level qualification or equivalent in a relevant field (for example energy, economics, STEM subjects, social science or data analytics).
• Experience of managing, cleaning, processing and analysing data using Excel and tools such as R, SPSS, etc.
• Experience of writing up research outputs and effectively communicating complex issues.
• Ability to write high quality research reports and publications with excellent attention to detail.
• Ability to present research findings in accessible and compelling ways for a range of audiences.
• Ability to work effectively both autonomously and as part of a team.
• Good organisational skills and ability to manage own workload.

How to apply

To apply, please download and complete the application form available from our website. Your application should demonstrate your suitability for the role against the criteria outlined in the person specification. Please complete the application form and provide a 2-page CV. The application form asks you to provide up to 350-word answers to each of these three questions:

1. Please can you describe your motivations for applying to CSE for the Junior Analyst role. 
2. Please can you describe the experience you bring to the role and how it relates to the job description.
3. Please can you describe how this role relates to your career aspirations.

The closing date for applications is midday on Monday 11 November 2024.

Interviews are expected to take place Friday 22 November & Monday 25 November 2024, though this is subject to change.  

If invited to interview, we will ask you to provide evidence of eligibility to work in the UK.

The Young Ealing Foundation’s vision is to ensure all young people in Ealing can access the opportunities and support they need to grow up and lead happy and safe lives, fulfil their potential and become a valued and listened to part of the local community. We work towards this by working with and in the community to empower small, local charities to thrive and flourish in order to enable sustainable, high quality service provision for children and young people and promote great youth work in all its forms.

As a small, place-based charity, we often find ourselves responding in dynamic ways to local need, whether of the children and young people in Ealing, or the grassroots charities who form our membership. This role would suit someone who gets excited about approaching opportunities in innovative ways and moving quickly to enact these. 

Our Ealing Young Champions programme has been developed over the last four years, and we have secured multi-year funding to run projects designed to engage and empower local young people to advocate for practical solutions to address the issues that they and their peers face. Whilst a core group has been established over time, the way the project is run will be set by the successful applicant according to their own experience of working with young people.

We are also about to begin an exciting new project, taking over a local Library and developing it as a hub for services for children, young people and families in Greenford, alongside a core library offer for the local community. The appointed person will be instrumental in engaging with local young people to ensure they have a say in how the building and services within it are developed.

Main Purpose of the role:

1. Manage the planning, recruitment and delivery of our Ealing Young Champions Youth Voice project

2. Advocate for and embed youth voice into the work of partners, stakeholders and members and identify new opportunities to develop youth voice and co-production programmes

3. Work with colleagues to set a strategy for embedding co-production in YEF’s organisational practice

4. To provide project management and support on youth engagement with the Greenford Library project

Please see attached role description and person specification for a more detailed breakdown of the role and skills needed to do it.