Data Services Officer Jobs

We are looking for a self-motivated individual to lead our Programmes Team whilst our current Director of Programmes is on maternity leave. The role will be fixed term from December 2024 until January 2026, although there may be further opportunities beyond the length of the contract depending on organisational growth.

The Director of Programmes will be a key member of CoachBright’s Senior Management Team, and will have input on both operational and strategic decision making. Whilst we will expect your input on matters relating to programme delivery and impact, all members of SMT are expected to contribute to decision making across the organisation. As a result, the role is an excellent opportunity to get genuine leadership experience at an educational charity, with the opportunity to report directly to our board of trustees depending on growth in the role.

The primary responsibility for the Director of Programmes will be to recruit school partners for our EEF trial, with delivery beginning September 2025. This trial is to test the impact our Peer to Peer coaching programme (Y10s coaching Y7s) can have on the maths attainment of disadvantaged pupils. The trial will require us to recruit 100 participating schools, 50 of whom will receive the intervention, with another 50 allocated to a control group.

Working alongside the CEO and the Programmes Team Leader, you will create and execute a strategy to recruit new schools as participants to this trial. As a result, experience of managing sales or partnerships with schools, or existing connections with senior leaders at secondary schools and multi-academy trusts, would be beneficial.

Alongside this, you will line manage our current Programmes Team Leader, who directly line manages our team of Programme Managers. From Sept 2025, we are expecting our Programmes Team to grow, and you will play a key role in recruiting for that expanded team. At that point, we would expect you to begin line managing a small number of Programme Managers directly.

The role is an exciting and challenging opportunity to contribute to the growth of an ambitious charity, develop genuine leadership and strategic experience, and project manage a trial supported by the EEF - one of the most highly regarded and respected educational research organisations. 
 

EEF Trial

• Write and execute the strategy to deliver our EEF trial. This will primarily involve recruiting and onboarding 100 schools to participate from January 2025 through to July 2025, for programmes to begin in September 2025.

Leadership

• Be a key member of the Senior Management Team, working alongside the trustees, CEO, Director of People and Operations, and Director of Finance to drive high quality leadership and decision making.

• Work alongside the CEO to develop and define strategic priorities and targets for programmes.

• Align programmes team around organisational strategy and ensure buy in.

• Help create an organisational culture which is supportive, collaborative and embeds learning & continuous improvement across the programmes team.

People Management

• Line manage our Programmes Team Leader, who will directly line manage all of our Programme Managers. We expect the number of team members you directly manage to increase as our Programmes Team grows.

• Support the Programmes Team Leader with development and delivery of programme KPIs and ensure that Programme Managers are delivering effectively and developing in their roles. 

• Identify skills gaps and development needs for the Programmes Team and work with the Director of People and Operations to develop a training plan for the team to support with programme delivery. 

• Deliver yearly performance appraisals for direct reports.

Programme Delivery

• Overseeing the management of programme delivery in schools to meet KPIs, predominantly those related to our EEF trial.

• Leading the implementation of our primary and secondary programme delivery processes. This will include but is not limited to:

  • Staff guides and handbooks: codifying our ways of working.

  • Simplifying and automating tasks via our Monday platform. 

  • Joining up all strands of programme delivery (school induction, launch, training, impact measurement, sessions, graduation and review).

• Ensure that programmes team adhere to CoachBright’s safeguarding, health and safety and GDPR policies and procedures.

• Ensure systems and processes are working for the Programmes Team to effectively deliver programmes.

• Ensure programmes are delivered to a consistently high standard, including ensuring that our quality assurance and impact evaluation frameworks are being used consistently.

• Ensure school relationships are managed appropriately and that termly retention targets are met.

• Oversee the budget for programme delivery including printing cost, room bookings and programme events.

• Carry out other tasks that are within the scope and spirit of the role.

Volunteer recruitment and training

• Alongside the Team Leader, oversee and provide input on our volunteer recruitment plan, in order to deliver our Core programmes. (Distinct from our Peer to Peer programmes, our Core programmes feature undergraduate volunteers coaching, rather than senior pupils).

Programme Design and Impact

• Project manage the development of programme resources including workshops, session plans and launch and graduation materials, particularly those related to the EEF trial.

• Work with our Data & Impact Manager to capture programme impact via feedback forms, Impact Reports and Annual Reports.

Safeguarding

• Act as CoachBright’s National Deputy Designated Safeguarding Lead (DSL).

• Support the National DSL in developing and establishing CoachBright’s organisation’s approach to safeguarding.

• Support the National DSL with the coordination of the distribution of policies, procedures and safeguarding resources throughout the organisation.

• Provide safeguarding advice and support to staff and volunteers.

• Manage safeguarding concerns, allegations or incidents escalated up. 

• Manage referrals to key safeguarding agencies e.g. social services or police of any incidents or allegations of abuse and harm.

Person specification

Essential characteristics

• Passion for social mobility, we have big aims and are looking for those who share our desire to make education fairer in the UK so a person’s background does not determine their future.

• Experience of selling, managing, and retaining partnerships with schools and multi-academy trusts.

• Programme management experience, including programme design and delivery, monitoring and evaluation.

• Experience of curriculum and training design, and delivery of training.

• Experience of managing remote and cross regional teams.

• Experience managing relationships with a diverse range of stakeholders, including school leaders, funders, corporate partners and charity sector organisations.

• Strong change management skills with experience of managing teams through change. Ability to work with ambiguity, lead through uncertainty and motivate people through change.

• Effective people management, including supervision, appraisals and performance management. 

• Proven experience in developing and implementing quality standards. 

• Experience of working in or within education settings and a good understanding of the educational landscape.

• Exceptional leadership and interpersonal skill with the ability to coach the team to proactively identify issues and opportunities.

• Excellent verbal and written communication skills.

• A business acumen with strategic ability.

• An analytical mindset with great problem solving skills.

• Self reflective and stretches self, team members and colleagues to develop.

• Ability to encourage a culture of reflection and innovation.

Desirable characteristics

• Fundraising experience.

• Experience of writing papers and reporting to the board of trustees.

• Experience of working with and empowering people who have faced challenges in their lives.

Key details

Benefits:

• An opportunity to contribute to a young, exciting charity with scope to input widely and take on new responsibilities.

• The opportunity to lead, and be the project manager for, an Education Endowment Foundation trial, which we expect to leave a lasting impact on the sector.

• Starting salary of £42,057 plus £2,500 London weighting where applicable.

• 28 annual leave days (pro rata).

• Fridays off during non-term-time (pro rata).

• Access to a £100 individual annual CPD budget in addition to CoachBright’s standard training offer which includes safeguarding, health and safety and diversity, equity and inclusion training).

• Access to a 24-hour employee assisted helpline facilitated independently by Health Assured.

• Access to BrightHR perks which includes an array of discounts in various areas such as retail and technology. 

Key Information:

• Fixed term contract from 2nd December 2024 until 30th January 2026. We have some flexibility on these dates.

• Remote role, with access to a network of Regus coworking spaces across the country. Some travel across our key programme areas will be required (expected to be London, Birmingham and Manchester, but not exclusively).

• Full-Time position, 35 hours per week (with some weekend/evening hours required during volunteer recruitment and training periods which will be acknowledged in TOIL). 

• Reporting to the CEO.

About Black Thrive 

Black Thrive Global (BTG) evolved from the work of the Black Thrive Lambeth Partnership, which was established in 2016. We exist to address the inequalities that negatively impact the mental health and wellbeing of Black people so that the thriving of Black communities is the norm. 

Our guiding principle is that Black communities should be at the forefront of reimagining, redefining and co-creating a society where systemic racism and other oppressive systems have been dismantled so that they have fulfilling lives. We have two priorities – building a Black Thrive Research Institute and embedding race equity in systems change. 

Job title: Head of Finance and Operations  

Reports to: Chief Executive Officer

Manages: 1 x Finance Officer + 1 x Human Resources & Admin Manager + Dotted line management for all staff in different teams with finance and admin responsibilities

Geographic focus: All 

Salary: £50,000 - £60,000 

Hours: 37.5 per week (flexible working available) 

Benefits: 26 days annual leave plus bank holidays, pension contribution 

Purpose of the role 

The purpose of this role is to lead our finance and operations functions and support the Chief Executive Officer (CEO) to implement management systems to efficiently run the business and achieve strategic objectives agreed by Global Black Thrive Board of Directors.  This includes governance, finance, human resources, IT, legal, health and safety, and facilities management. 

This role is strategic as well as multi-faceted and hands-on and will work collaboratively as part of Global Black Thrive’s Senior Leadership Team to

• Develop robust approaches to finance and operations and provide practical support for Black Thrive teams to manage their programmes and projects; and 

• Support staff to take on delegated responsibility for finance, HR and operations and to develop their skills and knowledge base. 

• Develop a Fundraising Strategy through creating comprehensive fundraising plans tailored to the organisation's needs and goals. 

Duties and responsibilities 

1. Support the CEO to manage the organisation and ensure compliance with statutory requirements, including finance, HR, health and safety, data protection, and deadlines for annual returns to Companies House, the Office of the Regulator of Community Interest Companies, and HMRC.
2. Put in place governance and management systems to support the efficient operation of the business, and the achievement of strategic objectives and milestones agreed by the Global Black Thrive Board of Directors. 
3. Support in the development of Black Thrive’s internal Learning and development infrastructure, particularly with the Learning Week.
4. Lead on strategic reviews of organisational policies and procedures and work with the CEO and colleagues to review, update and operationalise policies and procedures.
5. Line manage Finance Officer and lead finance functions, including working with managers to prepare and monitor budgets, ensuring that there are appropriate financial controls and operational arrangements in place (including for outgoing and incoming invoices and grants), liaising with external accounting and payroll providers and training staff as required.
6. Line mange the HR and Admin Manager and support with updating policies, rolling out strategic changes and communicating these companywide.
7. Provide timely and accurate strategic financial management information to enable the Board of Directors, CEO and managers to have effective oversight and make strategic short-term and long-term decisions.
8. Work with others in the organisation and support the Fundraising Strategy. This will also include strategies for creating our own independent funds that are not linked to an external funder.
9. Support the CEO to fulfil their role as Designated Lead Officer for safeguarding, including updating the safeguarding policy, ensuring that it is given effect and maintaining a robust system of Disclosure and Barring Service (DBS) checks and training for staff, associates, consultants and volunteers.
10. Ensure the provision of effective day-to-day administration of HR functions, including induction, training, learning week organisation and appraisal systems
11. Ensure effective management of premises, facilities, and equipment, including maintenance of an asset register.
12. Stay up to date with trends and best practices in governance, finance and operations relevant to Global Black Thrive’s mission.
13. Work with Global Black Thrive Directors to resolve disputes or disagreements that negatively impact on the achievement of objectives.
14. Ensure compliance with legislation and policies relevant to the job role, including equality, safeguarding, health and safety, data protection and financial probity.
15. Produce and deliver presentations, reports and other material relevant to the role.
16. Occasionally work at weekends and in the evenings when required.

Please note: The above is not an exhaustive list of duties, and you will be expected to perform different tasks as necessitated by your evolving role within the organisation and the overall business objectives of the organisation.

PERSON SPECIFICATION 

Head of Finance and Operations 

E – Essential: requirements without which the job could not be done. 
D – Desirable: requirements that would enable the candidate to perform the job well. 

Qualifications and Experience 

1. Equivalent of a bachelor’s degree in finance, business administration or related fieldE 
2. A minimum of 5 years’ experience in financial and operations in an organisation dealing with multiple and/or complex programmes and partnerships. E 
3. Experience in developing and implementing new systems and processes in start-up environments D 
4. Experience of using online accounting software e.g. Xero and setting up and maintaining financial and administrative systems that are compliant with data protection and privacy laws. E 
5. Experience of fundraising or generating funds for an organisation through grant applications, external funders or through fund raising events and activities. D
   
   ​Ability, skills, knowledge
6. Strong leadership and management skills, with the ability to balance “taking charge” with motivating others and supporting them to grow and develop. E 
7. A good track record of achieving objectives and meeting deadlines. E 
8. Excellent understanding of financial management and controls. E 
9. Knowledge of statutory frameworks relating to governance, finance, HR, health and safety and data protection and ability to ensure compliance.D 
10. Commitment to equality for all people as well as good knowledge and understanding of the experiences of Black people of African and Caribbean descent and a strong drive to address the factors which negatively impact upon their health and wellbeing. E 
11. Commitment to the key principles underpinning the Social Model of Disability. D 
12. Strong analytical and problem-solving skills. E 
13. Excellent communication and interpersonal skills, including conveying complex information adaptable to people from different professional backgrounds and levels of seniority. E 
14. Excellent organisational skills, strong attention to detail, ability to multitask and to manage a heavy workload and competing priorities.E 
15. Ability to work at speed through ambiguity and uncertainty and remain calm under pressure.   D
16. Ability to remain enthusiastic, optimistic and solutions-focused in the face of adversity and to deliver tangible results with minimal supervision.  E
17. High level of digital competence to support strategic and operational goals. D

A Disclosure and Barring Service (DBS) check will be required but we will treat applicants who have a criminal record fairly and will not unreasonably discriminate because of a conviction or other information revealed.

Do you want to work as part of a dynamic and engaging team supporting young people in Northampton?

Due to project expansion Aquarius Young People’s Substance Misuse Team are recruiting for several Complex Needs Practitioners - Substance Misuse across the county.

Aquarius has been providing structured and targeted interventions to young people engaging in, at risk of substance misuse or affected by parental substance misuse for many years.

You will work on an outreach basis, including visiting schools & colleges, the Children and Families service, the YOT as well as other local community agencies. The role will involve:

• supporting young people away from engaging in substance misuse
• providing young people with skills and coping strategies to manage their recovery journey
• delivering 1-1 and some group work interventions
• targeted outreach to engage 'hard-to-reach' young people
• delivery of service talks and substance misuse presentations to enhance external professional workforce development with our partner agencies.

Working hours will be Monday-Friday, 37 hours per week, most work will occur during the day, however as a young people’s service we may occasionally ask you to support out of hours sessional work.

Holding a relevant qualification in substance misuse/youth work/psychology/counselling/ mental health/social care or with relevant experience and willingness to work towards a Level 3 Qualification in Health & Social Care you will also:

• Have experience of working with at risk/vulnerable young people in a community setting.
• Be able to deliver behaviour change support, including group work.
• Be knowledgeable about: safeguarding children, confidentiality, consent and mental capacity and Hidden Harm.
• Adopt a flexible approach to work - hours and locations.

In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities. Benefits include:

• 32 days holiday + bank holidays
• Excellent learning and development opportunities and career progression
• Generous company pension scheme
• Flexible working
• Cultural celebration day
• Access to blue light card discounts

This is a permanent full-time role requiring the post holder to work 37 hours per week.

We are committed to increasing our diversity and welcome applications from those with lived experience.

To apply, please visit our website and send a CV and covering letter explaining why you feel you are right for the role.

This is a rolling recruitment process; shortlisted candidates will be interviewed as and when they apply.

Aquarius was a subsidiary of Richmond Fellowship, with both organisations being part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. On 1st June 2024 Richmond Fellowship merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. At the same time, Aquarius became a subsidiary of Humankind, with no impact to terms and conditions of employment. In October 2024, Humankind was renamed Waythrough to reflect the new organisation, of which Aquarius will remain a subsidiary.

Senior Corporate Partnerships Officer

Salary:  £29,217 per annum

Hours:  37.5 hours per week, 1-year fixed term contract

Location:  Gravesend DA11 7HQ / Swanscombe DA10 0AB and occasionally work from home

ellenor is a charity and a specialist palliative care provider for adults and children in Dartford, Gravesham and Swanley, and for children across the London Borough of Bexley.  The Organisation has In-patient, Community, Wellbeing and therapeutic services at Northfleet.

We are looking for a Senior Corporate Partnerships Officer to help us grow sustainable income from businesses and build strong, purposeful partnerships. In this role, you’ll focus on securing new business and sponsorships, maintaining excellent relationships with existing partners, and finding opportunities for growth. You’ll also assist in managing the corporate budget with the support of the Corporate Partnerships Manager.

If you’re looking for a rewarding role where you’ll make a real difference in providing care and support when it's needed most, we’d love to hear from you!

Essential Requirements:

· Educated to GCSE level or equivalent professional experience.

· Proven success in securing new corporate business.

· Skilled in researching leads, managing pipelines, and account management.

· Experience in event, project, and campaign management.

· Track record of exceeding income targets.

· Ability to create and present proposals confidently.

· Excellent verbal, written, organisational, and time management skills.

· Strong relationship management and customer service.

· Confident in using CRM databases and proficient in Word, Excel, PowerPoint, and Outlook.

· Access to own vehicle with valid driving license and business insurance.

How to apply:

By application form, either online or downloadable from our website or by submitting a CV and cover letter, CVs without a cover letter will not be considered.

This post is subject to Standard DBS clearance.

Closing date: 8 November 2024

Applications will be reviewed on an ongoing basis. Therefore, if you are interested, kindly submit your application at your earliest convenience as the vacancy may close prior to the closing date.

At ellenor, we are committed to acknowledging and celebrating our differences, fostering an inclusive environment for all. Join us in building an outstanding and diverse team dedicated to supporting our patients and their families during one of life's most challenging times.

Finance, Planning & Analysis Manager
Location: Cambridge, UK 
Salary: £65,000 – £68,750 p.a. full-time equivalent, dependent on experience
Basis: Permanent; full-time, part-time or flexible
Eligibility: You must be eligible to work in the UK

The role

We are looking to recruit a fully qualified (ACA/ACCA/CIMA) FP&A Manager to lead a newly established Business Planning team for the Raspberry Pi Foundation. The Foundation has an annual expenditure of £17m and employs 180 people in the UK, Ireland, India and the USA. We are anticipating further growth in the coming years. 

Reporting to the Director of Operations and working closely with the Chief Financial Officer, you will lead all aspects of the annual business planning and budgeting cycle and monthly reporting to the Foundation’s management and Trustees. You will partner with the Foundation’s Financial Controller and leadership team to provide insight and help inform decision making. The role will include financial planning, budgeting and analysis, and management accounting. You will lead a highly-skilled team, including the current Business Operations Manager and a Finance Apprentice.

The ideal candidate will have experience of working in an international organisation. You will have strong analytical ability and attention to detail and excellent business partnering skills. You will be accustomed to working with colleagues at all levels of the organisation and will be used to presenting and communicating financial information to non-finance people. 

We strive to make the Foundation a place where talented people who care about our mission can do the best work of their careers. We have a flexible and collaborative approach to all aspects of our work. If you’re the right person for the job, we’ll make it work for you, and you can be confident that you’ll be working with an exceptional team.

Responsibilities

• Oversee annual business planning, budgeting, forecasting, and long-term financial planning. 

• Partner with the leadership team to develop budgets, forecasts, and long-term financial plans.

• Work closely with the leadership team, providing financial expertise and guidance to support decision-making and optimise resource allocation across products and programmes.

• Provide in-depth financial analysis and insights, identifying trends, risks, and opportunities for improvement across products and programmes.

• Support Fundraising in bid process, providing robust and costed financial data for bids and reports back to funders.

• Embed cross team collaboration and systems between fundraising and finance to establish one source of truth on performance against grants.

• Provide assistance to the financial controller with cash flow forecasting, particularly in relation to timing of receipts of grant income and payment of onward grants.

• Manages a team of 2.

• The role will partner closely with the Financial Controller and two Senior Fundraising & Development Managers.

Experience and personal attributes

We recognise that everyone has the potential for growth, and we welcome applications from candidates who can demonstrate that they have some, but not all, of the experience and personal attributes listed here.

• Qualified accountant with 5+ years PQE or equivalent

• Significant experience in budgeting, forecasting, financial modelling, and analysis

• Proven track record in developing and implementing business plans, ideally in a nonprofit context

• Experience with grant budgeting, reporting, and compliance

• Familiarity with setting KPIs, tracking performance, and using data to inform decision-making

• Strong analytical skills and the ability to derive insights from financial and operational data

• Strong business partnering and interpersonal skills to build relationships with key stakeholders

• Excellent communication skills to present financial information clearly and concisely to diverse audiences

• Experience leading and managing teams, fostering collaboration, and developing talent.

About us

The Raspberry Pi Foundation is a UK-based educational charity with the mission to enable young people to realise their full potential through the power of computing and digital technologies. You can read more about us on our careers page.

Established in 2008 and first known for our product — the wildly successful Raspberry Pi computer — the Foundation has developed education programmes, learning experiences, and products that are helping millions of young people learn vital new knowledge and skills

Through Code Club and CoderDojo, we support the world’s largest network of free informal computing clubs for young people. Tens of thousands of educators have taken our online courses, and millions of people use our free online learning resources. To deepen our understanding of how young people learn about computing and how to create with digital technologies, we conduct academic research, and we use that knowledge to increase the impact of our work and advance the field of computing education.

Across all of our work, we work hard to engage young people who come from backgrounds that are traditionally underrepresented in the field of computing or who experience educational disadvantage. We work all over the world, with teams based in the UK, Ireland, North America, and India, and partnerships with mission-aligned organisations in over 40 countries.

We are at the forefront of the global movement to help young people learn about computing and digital making. You can read more about our mission, values, and goals in our Annual Review 2023 and our Strategy 2022–2025.

Benefits

In addition to competitive salaries, we offer a range of benefits for all of our colleagues, including:

• 25 days’ annual leave initially, growing to 30 days after five years service

• Company-wide close down for 3 days at the end of the year

• Generous company pension scheme with 8% employer and 4% employee contributions

• Private healthcare

• Life assurance and long-term illness insurance policy

• Investment in professional development and learning

• Flexible work hours as needed, to fit around childcare or other commitments

• Generous family leave policy

• Cycle-to-work scheme and season ticket loan

Timetable for applications
Closing date: 21 October 2024; 09:00 am GMT
Phone screen: From application to week commencing 21 October 2024
First-round interview: Week commencing 28 October 2024
Second-round interview: Week commencing 04 November 2024

We are committed to safeguarding and promoting the welfare of children and young people, and we expect all staff and volunteers to share this commitment. If successful in the selection process, you will be required to undergo a background check to confirm that you are a suitable person to work with children. Further background checks will be made at regular intervals thereafter.

Job Title: Money & Energy Adviser

Reports to: Money & Energy Advice Service Lead

Location: Based at home/preferred place of work, with travel across the region as required

Hours: 37.5 (full time) Monday to Friday. Hours to be agreed with successful candidate. Must be sufficiently flexible to work irregular hours as demanded by the requirements of the post

Contract: Full fixed term contract, ending 31 March 2026

Salary: 35 hpw £27,000 pa - pay review pending Jan 2025

(plus expenses, pension, and generous annual leave)

To deliver money and energy advice service for kidney patients struggling with their energy and water bills and other costs of living challenges. You will provide subject matter expert support within our Patient Support Services team, and will work closely with our Patient Support & Advocacy Officers to develop and grow this service in your area.

Summary
To raise awareness of the service and build strong relationships with kidney patients, professionals, and other kidney stakeholder groups in your defined geographic region.

Key responsibilities
• With support, establish the Kidney Care UK Money & Energy Advice Service in the region for patients and carers at risk of fuel poverty to access independent support on money and energy matters
• Responsible for the day-to-day delivery of the Money & Energy Advice Service across the region, effectively managing an ongoing caseload
• Provide practical advice to patients, assessing their needs and identifying sources of support to resolve financial, practical and psychosocial challenges.

• Activities will include creating budget plans, completing income maximisation checks and benefit claims, carrying out switching exercises and Home Energy Surveys (this is not an exclusive list of tasks)
• Responsible for identifying cases where FSA approved advice is required, and supporting patients in the referral of their case to our approved partner organisation or other appropriate regional/national services

• Act as a gateway to local information and access to:

• Kidney Care UK Patient Grants service, raising awareness of the service and supporting applications
• Kidney Care UK Patient Support & Advocacy Service, to ensure patients have access to reliable and accurate patient information relating to kidney disease, patient pathways, models of care, and patient choice
• Kidney Care UK Counselling Service and other appropriate services to meet patients’ emotional and physiological needs

• Work closely with local Kidney Care UK Patient Support & Advocacy Officers to ensure that patients receive expert advice in all areas of need, with smooth, effective handovers ensuring that patients feel supported and part of the Kidney Care UK ‘family’ at all times
• Maintain records on the Kidney Care UK database to support service delivery and communications with patients, and facility effective reporting to Kidney Care UK and our funders
• Raise awareness of Kidney Care UK and the benefit of its full range of Patient Support Services amongst kidney patients, their families, carers and professionals across the region
• Provide insight on patients’ concerns and unmet needs to inform Kidney Care UK research, campaigns, and new service development activity
• Work in a way that respects the personal, social, cultural and spiritual needs of the individual and maintains the confidentiality of information they may have shared with you

About the position

This is an exciting opportunity for an ambitious individual to increase the effectiveness and impact of a non-profit working to improve the lives of millions of the most vulnerable people around the world. 

This position is based in London but supports the Freedom Fund globally (approximately 85 staff across ten countries). Reporting to the Business Operations Manager, the IT Officer will be responsible for the day-to-day management of the Freedom Fund's IT environment - providing technical support on existing and new infrastructure and software; troubleshooting issues and providing internal IT support for system users. The post holder will also advise on updates to the Freedom Fund’s IT and cyber security policies and processes and lead on the project to consolidate IT programs under Microsoft 365. 

The successful candidate will act as a point of contact between the organisation and external service providers (e.g. Microsoft, Zoom, etc) for day-to-day operational activities.

Responsibilities 

Internal IT support

• Serve as the in-house IT support for the global organisation (approximately 85 staff members over 10 countries), providing ongoing IT support and troubleshooting for all staff.

• Set up and onboard new starters, training new staff on all core organisational IT systems and policies.

• Support the administration of key IT systems such as Business Central (our accounting software) and Salesforce (our customer relationship management and grant management system).

• Work with all departments to ensure they are sufficiently and appropriately equipped with IT resources and that there is consistent maintenance and management.

• Manage all physical IT assets and infrastructure and ensure the Asset Register is kept updated. 

• Support the Business Operations Manager in delivering new technologies and services and in identifying working processes or policy improvements.

IT Infrastructure and Cyber Security 

• Administer an ongoing IT project - moving away from a range of programs including Gmail, Dropbox, Zoom and Slack towards a consolidation of programs under Microsoft 365, adopting M365 Outlook, SharePoint, Teams and Engage.

• Design and run training for Freedom Fund staff on how to use all Microsoft 365 programs, secure communications and cyber security

• Liaise with external IT service providers

• Support the Business Operations Manager in ensuring that the organisation is adequately protected from cyber security threats, including maintaining anti-virus software 

• Support the Business Operations Manager in ensuring the organisation has the correct data security measures and storage mechanism in place to protect internal and external personal data, in accordance with local legislation – including data protection legislation. 

• Assist the organisation in the safe storage and monitoring of data, including required retention and eventual disposal of personal data

• Provide plain language advice to management on IT risks and mitigation strategies

Policy and compliance 

• Assist the Business Operations Manager in periodic IT audits

• Ensure IT systems, policies and procedures are both legally compliant and adhered to by staff 

• Ensure IT assets and data are appropriately protected in any agreements with third parties

• Assist the organisation in the implementation of its data protection policy, abiding by the UK Data Protection Law

Qualifications and experience

Essential

• Entitled to work in the UK without work permit sponsorship from the Freedom Fund

• Proven track record of implementing new IT processes and policies in an organisation

• Experience of providing guidance and support on IT and cyber security matters across an organisation

• Experience of both Mac and PC support

• Comfortable providing support on Google Workspace, Microsoft Office 365 (OneDrive, SharePoint, Outlook, Teams) Slack, Dropbox and Zoom

• Up-to-date knowledge of data protection regulations and best practice

• Outstanding written and verbal communications skills in English, ability to use ‘plain English’ in explaining complex concepts and to present information in succinct ways

• Prior knowledge of UK Data Protection/GDPR laws and their implementation from an IT perspective a plus. 

Personal attributes

• Excellent verbal and written communication

• Strong project management skills

• Strategic thinker with ability to bring structure in the development of new concepts

• Problem solving, logical troubleshooting and analytical skills

• Flexible, “can-do” attitude 

• Ability to work independently, displaying strong initiative in solving day-to-day problems with limited direction

Compensation

• £43,341to £44,481per annum

• 10% non-contributory pension scheme. 

• 25 days holiday pro rata, plus public holidays.

This Telephone Team Coach and Supporter Care Officer role is the perfect opportunity to build on your proven ability to get the best from individuals, teams and databases in providing inspirational customer/supporter service.

Greenpeace is an international network of non profit campaigning organisations operating in over 55 countries. Our independence and global reach enable us to stand for positive change through action in order to defend nature and promote peace. We investigate and expose global environmental problems, confront those in positions of power and present alternative solutions.

A key part of your role will be coaching our small team of in-house callers to make outgoing calls that build, retain and strengthen relationships with our supporters: welcoming, thanking and encouraging them to leave a gift in their Will for lasting impact.

You’ll also handle inbound supporter care across a variety of channels – including phone, email and social media – responding to questions and producing engaging personalised replies, as well as writing inspirational copy to answer regularly asked campaign questions.

Location: Islington, London. Our hybrid working model enables us to enjoy the benefits of both office based and remote working. We ask that staff work from the office in Islington 40% of their time, with 20% required as a minimum. Reasonable adjustments as well as specific office based needs will be considered for those with long term health conditions and disabilities.

What we're looking for:

• Experience of coaching and motivating a team to achieve fundraising or supporter experience targets and managing individual performance, holding team members accountable for hitting their goals.
• Experience in a customer or supporter service environment, with the ability to answer large volumes of public enquiries across all communication channels.
• Experience using databases (CRMs) to run regular reports on calling campaigns and individual performance, with the ability to disseminate key insights and data to relevant stakeholders.
• Excellent written communication, with the ability to write engaging responses to enquiries, judging the appropriate tone and content to be used.
• Emotional resilience to recover quickly from setbacks, keep positive and maintain perspective while navigating negative, challenging or emotive interactions.
• Excellent organisational skills, with the ability to prioritise and organise your own work, follow agreed work-plans and meet deadlines.
• Genuine interest and enthusiasm for environmental issues and the work of Greenpeace, with a passion for sharing this with our supporters.

We give you:

You’ll be encouraged to develop both personally and professionally, taking advantage of the wide range of learning and development opportunities available to our staff. We offer great benefits such as a generous pension scheme, subsidised lunches, free yoga and a wealth of well-being resources, just to name a few. Take a look at our Work for Greenpeace pages to find out more about what it’s like to work for us and why you should apply.

We are happy to consider flexible working requests as part of the recruitment process. 

Our commitment to diversity: Greenpeace UK is committed to providing equal opportunities for everyone regardless of their background. We acknowledge that people from certain backgrounds are under-represented in environmental and campaigning organisations and we’re committed to doing what we can to correct this. We are particularly keen to receive applications from people of colour; people with disabilities; people who identify as being LGBTQIA; people who have a mental health condition; and people who identify as working class now or in the past.

To Apply

For further information and to apply please click the apply button. 

Greenpeace UK is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds and do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age or any other category protected by law

CLOSING DATE: 9.00 am 23rd October
INTERVIEWS: 5th and 6th November 

We are recruiting a Communications Officer to join our team, helping us plan and deliver a full programme of engagement opportunities for our 60th anniversary year; drive membership of the charity and recruit volunteers; and deepen engagement with the cause across multiple audiences and touchpoints. 

We're looking for someone who will embody our values of being Attentive, Ambitious, Achievers and will bring all their communications experience to the organisation at an exciting and busy time.

About us

Carers UK’s vision is to create a society that recognises, values and supports carers. As the leading national charity for unpaid carers, we exist to make life better for carers, however caring affects them. Our support, advice, information and campaigning work are now needed more than ever, as unpaid carers are providing more and more care, adversely impacting on their own health and wellbeing.

About the role

The Communications Officer has a key role to play in planning and delivering communications to key stakeholders including carers, members, supporters, volunteers, partner organisations, and staff. The post holder will write, edit, co-ordinate and publish content across various channels, including the website, social media, digital, print and through integrated communications and marketing campaigns.

The Communications Officer will deliver consistent messaging, including across all nations, appropriate for audience and channel, that helps build awareness of, and connection to, Carers UK.

Diversity and inclusion

Carers UK is committed to becoming a diverse and truly inclusive organisation. We strive to create a workplace where our colleagues and volunteers can truly be themselves and feel like they belong and constantly seek to ensure all voices are heard.

To embrace this culture of diversity, our employee and volunteer recruitment should reflect our stakeholders and the society that we serve and support, regardless of age, race, gender, sexual orientation, physical abilities, disabilities or religious practices. We value individual diversity and are actively building diverse teams here at Carers UK and value our colleagues from a wide range of backgrounds.

As a membership charity for carers, we particularly seek employees and volunteers with a real understanding of the issues faced by carers. Reasonable adjustments can be made to the process and role dependent on the needs of the applicant.

At Carers UK we want our application process to be as accessible as possible. If you need any adjustments to apply please email the recruitment team to discuss.

The closing date for applications is 5pm, Thursday 24 October 2024

Carers UK anonymises all applications prior to shortlisting.

Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.

Carers UK are actively interviewing as we receive applications.

Carers UK may carry out online and social media checks as well as seek references before a formal offer is made.

Job Title: Fundraising Officer– UK based
Contract type: Permanent – part time 21 hours per week
Salary: £28,000 FTE
Base: Remote
Reports to: Fundraiser

Do you want to make a difference to the lives of others? Do you want to work with like-minded professionals in a great team?

Rees seeks to support those who have, at some stage in their lives, been in foster care or residential care, including those with custodial experience. The charity understands the importance of having a lifelong support network. Our aim is to help care experienced people thrive in all aspects of their lives at any age. We listen, offer help and guidance and we develop projects that really can make a positive difference.

Rees Foundation delivers learning and development opportunities to public and voluntary sector commissioners, businesses, other agencies, and professionals.

The Fundraising Officer will join the charity during an exciting time as it grows and expands its business development, fundraising and income generation.

This role can be undertaken remotely so we are accepting applications from anywhere in the UK, although you will be required to attend the office in Worcestershire at least monthly.

There will be some UK travel required on occasion so the successful candidate should be willing to travel.

Position Overview

We are seeking a highly motivated and organised individual to join our team as a Fundraising Officer. In this role, you will play a vital part in supporting our fundraising efforts to advance our impact in supporting care experienced people.

The Fundraising Assistant will work closely with the Fundraiser to execute various administrative and operational fundraising activities, manage donor relationships, and contribute to the overall success of our fundraising initiatives.

We’re looking for someone with great people skills, as well as drive, initiative, and determination. You’ll excel in communication, both face-to-face and in writing, with a knack for crafting persuasive funding proposals tailored to various stakeholders. You’ll be diligent with details and accuracy and have a dynamic approach to your work. You will be a natural problem solver, always looking to improve upon current processes to enhance efficiency. You will develop and maintain both internal and external contacts and be able to research and undertake analysis of funding streams, bids, and tenders and support in their collation and submission.

Responsibilities include but may not be limited to:

Prospect Research:

Conduct research on prospective donors, including individuals, corporations, and foundations, to identify new funding opportunities and support donor cultivation efforts.

Communication:

Conduct research and develop compelling fundraising proposals for trusts, foundations, corporations, and individuals. Assist in creating and distributing engaging fundraising materials, including appeal letters, newsletters, and social media content, to captivate donors and promote our fundraising initiatives.

Donor Management:

Assist in maintaining donor records, including contact information, donation history, and communication preferences, using a CRM database.

Donation Processing:

Process donations, issue acknowledgment letters, and ensure accurate recording of donations in the database.

Fundraising Campaign Support:

Assist in the planning, coordination, and execution of fundraising campaigns and events, including mailings, online fundraising initiatives, and donor appreciation events.

Grant Administration:

Assist in the preparation of grant proposals, reports, and other grant-related materials, ensuring compliance with grant requirements and deadlines.

Reporting:

Generate reports on fundraising activities, donor trends, and campaign outcomes to track progress and inform decision-making.

Administrative Support:

Provide administrative support to the Fundraiser, including scheduling meetings, preparing documents, and managing correspondence.

Collaboration:

Collaborate with staff across departments to integrate fundraising efforts with other organizational activities and initiatives.

Strategic:

Work closely with the Fundraiser to develop and implement the charity’s fundraising and income development strategy.

It will be beneficial if you have a working knowledge of the UK charity framework and Fundraising Regulatory requirements.

Joining the Rees Foundation will give you the opportunity to thrive in a diverse and passionate working environment.  You will be able to develop your commercial and Foundations/Trust bid writing and fundraising skills to secure vital resources and contribute to the growth and impact of the organisation. If you are passionate about making a positive difference, we invite you to apply for this exciting role.

Fundraising Officer

Salary: Up to £28,000.00 Per Annum, Plus Desirable Benefits

Full-Time, Permanent Position

Based at Port Lympne Hotel & Reserve

This is a newly created and pivotal role in The Aspinall Foundation’s small fundraising team. The Fundraising Officer will be responsible for the delivery and implementation of the charity’s key adoption fundraising programme and supporting the effective running of the Department as a whole.

Within this role, you will work closely with the Head of Fundraising to lead and manage key fundraising initiatives, including adoption programs, lottery communications, and a variety of in-person and virtual events. Responsibilities include improving donor acquisition, retention, and stewardship across multiple channels, while also supporting community fundraising and merchandise efforts.

The candidate will work closely with internal teams and external suppliers to develop compelling fundraising materials and maintain strong relationships with donors and volunteers. Additional duties include ensuring compliance with fundraising regulations, monitoring budgets, and providing administrative support to the Fundraising Team as needed.

A full job description is available on request.

Who we are looking for:

We are seeking a candidate who has a proven track record and passion for delivering exceptional customer support. The successful candidate will possess excellent IT skills, including proficiency in MS Office applications (Word, Excel, Outlook, PowerPoint), and have prior experience using CRM databases. A broad education, combined with outstanding communication skills and meticulous attention to detail, is essential.

The candidate must be adaptable, able to respond to changing demands, and collaborate effectively within a busy team environment. While knowledge of GDPR and previous experience in the charity sector are preferred, they are not mandatory. Above all, the candidate should be dedicated to providing an exceptional experience to our supporters, ensuring they feel valued and appreciated.

A warm, engaging personality, a team-player attitude, and a genuine passion for animal conservation and rewilding are key. If you have a personal connection to our cause and a desire to make a real difference, we’d love to hear from you!

Contract details:

This is a full-time, permanent position, working 40 hours per week, Monday – Friday, 9-5pm. This role is based at Port Lympne Hotel & Reserve near Folkestone and Ashford. All applicants must have the right to work in the UK. A reliable mode of transport is recommended due to our remote location

About The Aspinall Foundation:

The Aspinall Foundation’s mission is to prevent the extinction of endangered animals. Our overseas project teams work with communities and Governments in Gabon, Congo, Madagascar, South Africa and Java to develop a balanced and sustainable future with wildlife and people living harmoniously side by side. By working in partnership with our two wild animal parks in Kent we have rewilded hundreds of captive-born endangered animals back to their natural habitat to support and restore native wild populations.

Why you should join us:

As well as walking to work surrounded by the calls of Howler monkeys and the roars from our pride of Lions, you will also join a supportive team who are passionate about their place of work.

You can also expect a host of other benefits including:

• 28 days annual leave inclusive of bank holidays, rising with length of service. (Pro-rated to start date)
• Comprehensive training and development opportunities, including workshops and e-learning
• Unlimited free entry for you and a person of your choice into both of our parks as well as friends and family tickets.
• Exceptional discounts on food, retail and accommodation at our parks.
• Numerous retail discounts and access to a 24-hour counselling line through our Healthy Extras Scheme.
• Company Pension.

Please note, this role may close early if we receive a high volume of applications.

To apply: If you want to work in an exciting and unique environment where no two days are the same, please email your C.V. and covering letter

Purpose of the job

 The Evaluation & Learning Manager will work closely with the Assistant Director of Research & Impact and internal/external colleagues. You will help the organisation make good decisions and influence others – informed by the best available evidence, analysis of the charity’s impact, learning from organisations, youth practitioners and young people.

 You will be responsible for the day-to-day management and delivery of a portfolio of evaluation and learning projects. This will involve conducting research in-house, as well as managing external research partners. You can also expect to have line management responsibility for a direct report and should work closely with other members of the Impact Function to improve our ways of working and meet the organisation’s system change ambitions.

 The Impact Function will not evaluate programmes in isolation but rather help to build a cumulative knowledge base that proves and improves the impact of UK Youth’s activities and youth work more generally. Learning and knowledge management is a major component of this role and you will ensure that insights are easily understood and applied to have real world impact.

Experience we're after

• Significant experience of using quantitative and/or qualitative and/or mixed research methods to conduct evaluations of interventions in community settings

• Significant experience of managing projects and coordinating effectively with internal and external stakeholders

• Experience of working with large datasets and conducting descriptive and inferential data analysis

• Experience of using qualitative research methods with young people

• Experience of working with external research and/or evaluation partners

• Experience of supporting others to use data and evidence to inform their decision making through creative and persuasive comms, engagement and dissemination.

  Who we are

  UK Youth is a leading charity that exists to ensure all young people are equipped to thrive and empowered to contribute at every stage of their lives. We work with others to ensure that the youth sector is strengthened, supported, and that provision is youth-led, evidence-informed and delivers high-quality outcomes.

  UK Youth plays a unique role in addressing; the lack of investment in the youth sector, the lack of cross sector understanding in how youth work makes a difference and the limited opportunities to embed effective solutions. These factors lead to mass inequality of access to youth services for young people. To find more about us and how we make an impact, please visit UK Youth Website.

  Why work at UK Youth? 

  UK Youth is a leading charity that exists to ensure all young people are equipped to thrive and empowered to contribute at every stage of their lives. We work with others to ensure that theyouth sector is strengthened, supported, and that provision is youth-led, evidence-informed and delivers high-quality outcomes. UK Youth plays a unique role in addressing; the lack of investment in the youth sector, the lack of cross-sector understanding in how youth work makes a difference and the limited opportunities to embed effective solutions. These factors lead to massinequality of access to youth services for young people.

  What we can offer you

  We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:

  • Flexible/Agile Working

  • 27 days annual leave plus bank holidays (pro rata for part time employees)

  • Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity

  • Other training available in support of your personal and professional development

  • Pension scheme (currently UK Youth match employee contributions up to 5%)

  • Membership of our life insurance scheme which would pay-out up to 4 times your salary

  • Employee Assistance Programme to support employees both professionally and personally

  • 20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.

  • IT equipment provided for the duration of contract

  • CycleScheme and TechScheme

  How to apply

  If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.

  Closing date: Friday 1st November 2024 at 11:59pm (Midnight)

  Interview date(s) proposed: W/c 11th November 2024

  **Please note that this opportunity is a 12 Month Fixed Term Contract and not a permanent role at present.

Senior Policy and Public Affairs Officer

Permanent

Salary: £31,000 - £34,000 per annum, plus benefits

London N1

Full time – 37.5 hours a week 

We're a hybrid working employer, meaning you're required to come into the office at least 2 days per week currently Tuesday, and Wednesday or Thursday.

Closing date: 5pm, 20th October 2024

Interviews: w/c 4th November 2024 

It's an exciting time to join World Cancer Research Fund International's policy team. In 2024, the organisation started undertaking proactive UK policy and public affairs to join our well-established international policy work. 

We are recruiting a Senior Policy and Public Affairs Officer to support the development of our policy and public affairs work in the UK and evidence-based policy for both our International and UK work. We will be developing a UK Policy and Public Affairs strategy for 2025 onwards, with several influencing opportunities in the pipeline.

World Cancer Research Fund International leads and unifies a network of cancer prevention charities based in Europe, the Americas and Asia and is responsible for cancer prevention science, policy, strategic and operational direction to the network charities.

We are looking for a candidate with a passion for delivering improvements to public health and cancer prevention through policy and public affairs, who has experience advising colleagues on political matter areas and the ability to maintain up to date knowledge on political issues. Experience of sourcing, scanning for, reviewing, assessing and analysing policy documents or legislation is also key. 

You will have significant professional experience in a UK policy and public affairs environment such as a charity or working in parliament - preferably in health - and a Bachelor degree (or Masters degree desirable) in public policy, public or global health, or health policy (e.g. policies on cancer, non-communicable diseases, food, obesity, physical activity) or other relevant subjects, or a Bachelor of Law.

Application Details:
If you are interested in this role and feel you possess the necessary requirements, please submit a current CV and covering letter (maximum 2 pages) by the closing date. You must have current right to work in the UK.

Please note: Your cover letter should highlight how your skills and experience will benefit WCRF International and equip you for the role.Due to the high volume of applications we receive, we are only able to provide feedback to shortlisted candidates. If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. 

Join Our Team as our new Finance Manager!   

Are you a talented and motivated qualified accountant looking to make a meaningful impact? 

Based in Eastcote, our charity provides crucial support to ADHD/autistic individuals, their families, and professionals, fostering neurodiverse-aware communities.

About the Role:

As Finance Manager, you will be at the heart of our charity’s operations, ensuring the smooth delivery of finance, resource, monitoring, HR, and contracting functions. Reporting to the Finance Director, you’ll play a pivotal role in our management team, supporting over 30 staff and managing the Finance and Monitoring Assistant and Office Assistant. Your work will underpin the 11,000+ instances of support we provide each year.

What You’ll Do:

Lead Financial Operations: Prepare and present monthly and quarterly accounts, support annual budgeting and audits, and manage day-to-day financial activities.

Enhance Resource Management: Oversee IT and phone systems, provide first-line IT support, and manage charity assets and resources.

Drive Monitoring and Reporting: Ensure accurate data, produce insightful monitoring reports, and support impact evaluation for fundraising.

Streamline HR and Payroll: Manage onboarding/offboarding processes, ensure compliance with recruitment policies, and oversee the monthly payroll.

Why Join Us?

Make a Difference: Contribute to the well-being of neurodivergent individuals and their families.

Supportive Environment: Be part of a collaborative and dedicated team that is passionate about our cause.

Professional Growth: Opportunity to advance your career in a senior finance role within a dynamic charity.

If you’re ready to bring your expertise and enthusiasm to a role where you can truly make an impact, we’d love to hear from you!

Terms

The role will be based in our office in Eastcote for 3 days per week, with the possibility for home working for the remainder of the time.

Salary:  c. £41k FTE.  Note the salary listed is a full time equivalent salary based on 35hrs per week, so actual salary will vary depending on hours agreed.

Hours: Part time 21-28hours per week to suit the candidate. Reduced hours available in the school holidays if desired

Terms: Permanent role

Additional project work may be available on an ad-hoc basis. Flexible hours, evening and weekend work may be required, and the work pattern may vary each week.

Job Summary

CAAS provide an ADHD and Autism Support Service for the 8 boroughs of NW London, from our base in Eastcote, with a team of Support Workers. Our work includes offering information, advice, and support to ADHD / autistic people, their families, and professionals in NW London, with the aim of improving quality of life and developing neurodiverse-aware communities. Some of the support is offered through one2one meetings, some of the support is provided through groups and courses which aim to increase understanding and awareness, and provide opportunities for peer support, and some of the support is offered through training and workshops to educate professionals and drive for accommodations to be made to services to allow greater access for our client group.

As Finance Manager you will report to and work closely with the Finance Director and have responsibility for the operational delivery of the finance, resource, monitoring, HR and contracting work streams within the charity. The role sits within the management group at CAAS, alongside the Youth, Adult and Family Service managers and the Client Programmes Director and manages the Finance and Monitoring Assistant and the Office Assistant.

The Finance Manager plays a crucial role in ensuring the infrastructure and operational delivery at the charity are effective for the more than 30 staff we employ, and the more than 11,000 instances of support we provide each year. Therefore, we are looking for a capable, calm, self-motivated, organised and hard-working accountant who is looking to move into a senior finance role, from any commercial, statutory or charitable background.

The role requires strong organisation skills, excellent communication skills, experience of management accounting and reporting, and an understanding of HR and payroll operations. You will ideally have some line management or project management experience to draw on in this role. Ultimately you will have the drive to ensure that everyone who works for us, and everyone who seeks support from us, has the best possible experience.

There is no requirement for any experience of, or understanding of ADHD / autistic individuals, as we will provide training on the conditions. A genuine acceptance of diversity and a keenness to make an impact are essential.

Key Responsibilities

Financial Planning, Management and Reporting

· Prepare accurate, timely and well controlled and documented monthly and quarterly accounts. Share the outcomes of your reviews with the Finance Director, and ensure the accounts are reported in an meaningful way.

· Support in the preparation of Trustee reporting

· Support in the preparation and audit of the annual statutory accounts.

· Support with the annual budget and periodic reforecast processes to ensure the timely and appropriate provision of information to facilitate necessary adjustments to operational activity and appropriate decision making around cash investments.

· Ensure processes and procedures are carried out on a timely and effective basis to ensure financial policies and procedures are adhered to, and any control weaknesses mitigated and improvement plans in place

· Maintain records to ensure accurate restricted and unrestricted fund allocation.

· Be accountable for operating effective controls and oversight regarding contracts with freelancers, volunteers or other suppliers

· Deliver all day-to-day finance and cash management operations, scheduling, tracking and fulfilling invoices and payments, providing accurate bookkeeping, approving payment runs and reconciled balance sheets, detailed records re credit card and other payment platforms, and generally work to use and improve the financial systems in place to ensure the charity’s overall stability and sustainability.

· Review and update funder schedule allocations, ensuring invoices raised on time and costs allocated correctly.

· Review and approve Customer and Supplier invoices, review of month end information from finance team. Creation and posting of month end journals, reviewing the month end accounts to budget and analysing any discrepancies.

· Supporting the Finance Director and CEO on adhoc reports or analysis

· As a member of the management group participate in cross team working meetings and management meetings, and build relationships with the other members of the management group such that you become an integral support resource to them as they deliver for our clients.

Resource & IT Management

· Hold responsibility for arranging and maintaining the charity IT and phone hardware and software

· Act as first line IT support for charity staff

· Hold the relationship with the external IT provider and liaise to ensure appropriate on and off boarding and security arrangements.

· Manage our internal personnel and H&S support programmes, such as our EAP provider, our training providers and our office maintenance systems.

· Maintain the charity asset register, and complete the necessary operational tasks to ensure the charity is appropriately resourced to provide effective infrastructure backdrop for our staff.

Monitoring Management, Reporting and Impact Evaluation

· Carry out the necessary regular reviews and support so that our CRM records are complete and accurate in respect of work performed, and prepare and distribute monthly, quarterly and annual monitoring reports internally.

· Prepare monitoring reports for funders on quarterly basis as and when required

· Ensure best practice in monitoring collection and evaluation, including managing GDPR processes, creating appropriate forms, and communicating deadlines and requirements to all staff.

· Operate as the internal first line of support for our CRM system and consequent monitoring reporting tools, to ensure they are accurate, regularly reviewed and procedures documented and continuously improved.

· Prepare impact and distance travelled statistics for our external communications, to support our fundraising efforts.

HR and Payroll Operations

· Deliver on the necessary onboarding and offboarding processes for staff, including complying with on our safer recruitment requirements, creating contracts and contract variation letters, supporting staff with timesheets and other records of work, carrying out pension operations and supporting with interview arrangements.

· Carry out the delivery of the monthly payroll process, including preparation and review of the payroll files, carrying out calculations around overtime pay etc, providing an accurate and well controlled process, and enabling payments to be made on the pay date each month. Processing the payroll journals on a monthly basis

Other Responsibilities

To carry out other tasks appropriate to the post and as agreed with the CEO

To actively participate and undertake training and development of self and others.

To comply with the H&S, EDI, data protection and code of conduct standards expected within the organisation

Please note job descriptions only reflect 80% of a role and are not an exhaustive list of duties. You are expected to carry out other activities within the scope of the role.

Person Specification - Essential

· Fully qualified accountant: eg ACA, ACCA, CIMA, with proven financial management knowledge and experience

· Strong business acumen: with the ability to analyse and drive the performance of commercial, operational and income generation functions

· Excellent Organisational and Leadership Skills: Ability to manage multiple tasks simultaneously with high attention to detail, crucial for handling a demanding workload and managing a busy team

· Communication Skills: Excellent written and verbal communication skills, capable of representing the organisation effectively both internally and externally, at all levels including developing a close relationship with the management group, preparing reports for the SLT, communicating financial and monitoring information to staff and offering insights to the finance and admin team.

· Tech Proficiency: Skilled in using computer software such as CRM systems, Finance systems, Microsoft Office Suite and Phone Management Systems as well as be able to manage IT onboarding and admin requirements around computer hardware

· Adaptability and Probity: Capable of adjusting to changing priorities and managing a variety of tasks efficiently. High level of personal integrity and commitment to ‘doing the right thing’.

· Interpersonal Skills: Warm and welcoming demeanour, capable of active listening and using neuro-affirmative language to support inclusive communication.

Person Specification - Desirable

· Natural Leader: experience of working as a team leader, with responsibility for more junior staff, or for managing complex projects

· Knowledge of Charity accounting: previous experience of working in a charity, or with restricted income streams or under FRS102

· Training in GDPR and Data Protection: Formal training or certification in data protection and GDPR.

· Flexibility: Willingness to work flexible hours if required to meet organisational needs.

· Commitment to Continuous Learning: Demonstrated interest in personal and professional development, particularly in areas relevant to the role.

Equal Opportunities

CAAS recognises the positive value of diversity, promotes equity and challenges discrimination. We welcome and encourage job applications from people of all backgrounds, including applications from Black, Asian and Ethnic Minority communities, people who identify as having a disability, and LGB+, Trans and non-binary candidates.

We also recognise the value of flexible working, so will consider different types of flexibility (such as term time, annualised or compressed hours, and a minimum requirement of 60% working in the office for all staff), as well as the possibility of offering the role on a job share basis.

CAAS is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.  The successful candidate will be required to undergo an enhanced DBS disclosure.

To Apply

PLEASE NOTE WE WILL NOT ACCEPT CVS INSTEAD OF APPLICATION FORMS. TO APPLY FOR THIS ROLE, YOU MUST FILL IN THE APPLICATION FORM ON THE VACANCIES PAGE OF OUR WEBSITE BY 10AM ON MONDAY 4TH NOVEMBER