Data Manager Jobs in Farringdon, Greater London
I am delighted to be working with an amazing children’s charity in search of an Interim Recruiter. This is a full-time, London based hybrid (1 day per week in office) role for around 3-months. As the Recruiter you will work alongside the Resourcing Manager to implement a more proactive approach to talent acquisition at the organisation and strengthen the inclusive recruitment practice across the organisation.
Main duties:
Collaborate with the Resourcing Manager and Diversity and Inclusion to Lead, to enable the organisation to enhance inclusion best practice in our recruitment
Manage the end-to-end inclusive recruitment process, policies and Applicant tracking System, using that knowledge to advise, guide and equip recruiting managers to employ inclusion best practice in their recruitment campaigns.
Advise, coach, provide proactive search support to recruiting managers to develop a successful campaign first time
Talent map and attract passive applicants to apply for vacancies, using all available candidate databases
Use LinkedIn Recruiter and other online platforms and resources to develop talent pools by researching, identifying and engaging with a diverse range of candidates, demonstrating the charities values at all candidate touch points
Alongside the Resourcing Manager, deliver training in best practice inclusive recruitment.
Liaise with People Assistants to review the job advertising and marketing materials in line with the brand and tone of voice
Support the design and delivery of recruitment data and analytics, to inform and track progress and improve practice.
If you have the above skills and experience and are immediately available, please apply online today, I would love to have a conversation with you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
If you share our vision that ‘every young person should be empowered to gain the confidence, independence and skills they need for a better and brighter future’ we might have the perfect role for you!
ThinkForward is recruiting a Progression Coach in N5, London to join our team delivering our unique programme supporting young people into further education and employment. If you are….
· Passionate about, and have experience in, supporting young people to make amazing decisions about their futures
· Committed to equity, diversity, anti-racist and anti-discriminatory practice
· Persistent, empathic and agile in your style of work and able to apply a coaching approach to the delivery of our programme
· Able to tell the stories of our work through data
· Confident in running one-to-one and group work sessions
· Knowledgeable of employability practices and the importance of tailored progression planning for young people
…then please click on the job pack for our role description and information pack for more details about ThinkForward and the role you could play, then apply via CharityJob with your CV and cover letter.
We look forward to hearing from you.
The client requests no contact from agencies or media sales.
For over 60 years the National Children’s Bureau (NCB) has been building a better childhood for all.
This is an exciting opportunity to join the Participation Team supporting NCB’s work on children and young people’s engagement and participation.
Project Assistant - Participation Team
Reference: 2398
Location: Mentmore Terrace, London Fields. NCB promotes a hybrid, flexible way of working, staff can work remotely for part of the week if they wish and, in the office, or face to face for at least 2 days per week.
Status: Permanent, 35 hours per week
Salary: £24,721 (Band 2) with generous benefits package including 3 years of salary increments (increases), 30 days annual leave plus Bank holidays and 3 days of Christmas closure
The post holder will be the first point of contact for a busy team, supporting effective delivery of key participation projects that puts children and young people’s voices at the heart of government. This is primarily an administration post with some opportunity to develop engagement skills. This is a varied role that requires significant attention to detail, the ability to move between tasks at rapid pace, and skill to make complex information accessible for a range of stakeholders. The majority of the post holder’s duties will support the Making Participation Work programme, experience of working with disabled children and young people and those with special educational needs would be an advantage.
This role provides the opportunity to work closely with children and young people, colleagues and external partners. You will also be responsible for managing children and young people’s data and information, creating newsletters and social media content. Being proactive, efficient and organised is critical for this role, you must be able to co-ordinate logistics and analyse large amounts of data. You will be an integral part of a fast-paced team with a strong national profile and reputation for expertise and excellence in delivery.
This role includes out of hours working, agreed in advance.
Applications close at 8.00am on Monday 30th September 2024.
Please quote the job title and reference number in your application. CVs will not be accepted.
Assessment and interviews to be conducted on Monday 7th October 2024. Please note that only shortlisted candidates will be contacted.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
NCB is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, political opinion, marital status, pregnancy and maternity, paternity, and carer status.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
OUR VISION: A society where everyone, regardless of background has equal opportunity to achieve long-term professional and personal success
OUR MISSION: To prepare talented students from underserved and underrepresented backgrounds for career success.
OUR VALUES: We value teamwork and champion diversity in all its forms, including diversity of thought. We demonstrate empathy and passion in everything we do. We act with integrity; communicating openly and provide a collaborative and rewarding environment with continuous personal and professional development opportunities for all.
Role Description
We are seeking an enthusiastic and proactive Programme Coordinator to take the lead in ensuring the seamless execution of all student-focused events. In this pivotal role, you will immerse yourself in SEO-London’s wide range of programmes, gaining insight into the industries they support and using this knowledge to engage with students and partner firms. You’ll be at the heart of planning, organising, and promoting impactful events that drive student success.
Your data-driven approach will allow you to create insightful reports that measure the impact of each programme, helping to shape future initiatives. Collaborating closely with a passionate team, you’ll have the opportunity to propose fresh ideas and innovative solutions to continuously enhance the student experience.
With a strong focus on delivering top-tier customer care, you’ll ensure every student interaction is professional and supportive. This is an exciting chance to make a meaningful contribution to the development of future leaders while honing your skills in event coordination and stakeholder management!
If successful, you will sit within the SEO Schools division of SEO London, where you will support the prep and delivery of multiple impactful and engaging initiatives, such as:
- SEO Empower (Year 12-13): A 2-year work readiness programme where students benefit from multi-industry insight sessions, work experience, university access, mentoring and skills training
- *New for the 2024-25 academic year* Plan A (Year 13): A 6-month programme designed to educate and train students intending to pursue a Higher-Level Apprenticeship, through demystifying the landscape and application process
- *New for the 2024-25 academic year* SEO Ignite (Year 11): An Intensive 1-week residential programme for students post-GCSE exams, which delivers introductions to career pathways, insights to different industries and authentic exposure to employers
- *New for the 2024-25 academic year* SEO Spark (Year 10); A 1-day career insight opportunity where SEO London connects partner schools with sponsor firm volunteers to deliver interactive activities that meet careers benchmarks
Accountabilities
DAY TO DAY DELIVERY OF EVENTS
- Responsible for the overall administration of all student events, ensuring student communication is exceptional. Including event management (covering agenda creation and resource/activity development), student and partner communication/coordination, along with posting opportunities and roles in the weekly newsletter.
STUDENT MANAGEMENT & QUERY HANDLING
- Responsible for the relationship management of the students - including the ability to understand needs, resolve issues, and anticipating and creating a strong relationship on behalf of SEO-London
- Responsible for managing student query escalations and to identify where there are opportunities to improve communication, marketing, or the type of events
- Responsible for managing the programme inboxes (where applicable)
- Responsible for identifying creative and innovative ways to connect, educate and train students
- Provide oversight of higher education applications, CV support, screening, and recruitment preparation
- Responsible for attending campus/school careers events and representing SEO-London professionally with knowledge and enthusiasm
- Organise mentoring and buddying allocations
QUALITY ASSURANCE
- Responsible for ensuring that all information relating to the events and student data is managed within the GDPR guidelines and is updated in Salesforce effectively for tracking purposes.
- Responsible for running reports to track and monitor events from the CRM
Required qualifications
- University degree (any discipline)
Candidates without qualifications will be considered if they have at least 1 years relevant and relatable work experience in a similar role.
Skills and experience
We are looking for applicants who have demonstrable experience in some of the following skills and will be willing to learn and develop others:
- Project Management
- Stakeholder management
- Organisation skills
- A passion for supporting young people, along with having a working knowledge of the student lifecycle (both school and university) in the UK
- Having an interest and knowledge about the industries SEO-London operates in
- Business writing skills
- Diversity and inclusion knowledge
- Database experience and analysing data
- Strong understanding of employability skills required by students to be job market ready
- Microsoft (Outlook, Word, Excel, PowerPoint) - ability to create & edit documents in Word, creating spreadsheets, tables & running and analysing pivot tables in Excel; along with the ability to manage Outlook and create PowerPoint slideshows. Ability to use Teams and Zoom to communicate and collaborate.
- Demonstrable communication and listening skills
- Ability to collaborate and work as part of a team
- Empathic approach to working with others
What we offer?
- Salary: from £26-31k, depending on experience
- Annual Leave: 28 days + Bank Holidays
- Enhanced Family Friendly Policy
- Flexible working - 2 days in the office
- Benefits: Employee Assistance Programme, Private Health Insurance, Discount to Nuffield Gyms via Private Health Care and many more…
Closing date for applications
Closing date for applications: 29th September 2024 - 23:59pm
First Interview dates: 8th and 10th October 2024
Second Interview dates: 15th October 2024
Equal opportunities Statement
As part of its recruitment policy, SEO London intends to ensure that no prospective or actual employee is discriminated against on the basis of race, sex, nationality, marital status, sexual orientation, employment status, class, disability, age, religious belief or political persuasion or is disadvantaged by any condition or requirement which is not demonstrably justifiable.
Safeguarding
All posts at SEO London involve some degree of responsibility for safeguarding. Successful applicants are required to complete a Disclosure Form from the Disclosure and Barring Service ("DBS") for the position. Failure to declare any convictions (that are not subject to DBS filtering) may disqualify a candidate for appointment or result in summary dismissal if the discrepancy comes to light subsequently.
Right to work
Do you have the right to work in the UK? Unfortunately, at this time, we cannot provide sponsorship or consider overseas applications.
The client requests no contact from agencies or media sales.
Early applications are strongly encouraged as interviews will be scheduled on an ongoing basis and this role may be filled before the advertised closing date.
This role is primarily based in our London office, with a hybrid working arrangement of 2 days in the office and 3 days working from home. Alternatively, the position can be fully remote within the UK under a homebased contract, in which case the salary will range from *£44,400 - £48,229.
(*) This salary includes a market supplement of £7,663, which has been added to reflect current market conditions.
About us
Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.
There's never been a better time to join Christian Aid's Fundraising & Supporter Engagement Department. We would say that, wouldn't we? But we mean it. Despite the challenges we've all faced over recent years, we have grown income and smashed our targets, making a transformational impact for people in poverty. Your next career step could see you joining our passionate and energetic team of poverty-fighters. We inspire more than 250,000 supporters and thousands of supporting churches to raise more than £40 million annually to tackle the root causes of extreme poverty.
We're committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don't have to be Christian to work here - we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we're open to part-time and flexible working. We also offer hybrid working for our office-based colleagues and the option of being a homeworker for most of our roles too.
Want to know more about what it's like to work here? Click here to hear directly from some of our amazing colleagues.
Learn about our vision, mission and values
About the role
The Digital Optimisation Analyst is instrumental in advancing Christian Aid's digital strategy and supporting colleagues in achieving their ambitious digital, fundraising and supporter engagement goals. Through utilising measurable data and analytical tools such as Google Analytics, the role provides in-depth campaign analyses, performance reports, and a deep dive into users' online activities and behaviours. The deliverable insights and contributions empower teams to make data-driven, impactful decisions that generate positive change across the organisation.
About you
You will be the go-to expert in digital analysis, working closely alongside a variety of teams to maximise the reach, engagement and conversion of our digital journeys. You will be comfortable managing competing priorities and proactively engaging with multiple stakeholders. Alongside digital analysis projects, you will have a finger on the pulse of current trends, tools and best practice across the digital space.
Competency questions
As part of your application you will be asked to demonstrate your suitability by giving answers to the following questions:
-Understanding User Behaviour: Can you describe a time when you used analytics tools to analyse user behaviour on digital platforms? How did you use this data to enhance the user experience, and what did you achieve?
-Optimising Campaign Performance: Please share an experience where you identified opportunities to improve campaign performance in the digital space. How did you develop and test hypotheses to achieve better results?
-Empowering Teams with Insights: How do you ensure that the insights and reports you provide to teams are actionable and relevant to their objectives? Can you share an example of a time when your insights directly influenced a team's strategy or approach?
Further information
At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.
We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams.
We have a strong Christian ethos and we encourage applications from all faiths and none (with the exception of Director positions where there is a genuine occupational requirement to be a practicing Christian - Exempted under the Equality Act 2010).
All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants' previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.
You can expect a wide range of rewards and benefits, including a generous holiday allowance, a season ticket loan, and flexibility that will ensure you enjoy a good work/life balance
We have an exciting opportunity for an established and highly motivated Director of Finance to join our Senior Leadership Team, and who will be responsible for providing financial leadership, control and planning for the organisation.
Victim Support is the leading charity in England and Wales that supports people affected by crime and traumatic incidents. We provide personalised support to help people manage after crime and feel safer through a combination of dedicated specialist services as well as on-line support. We also ensure victims know their rights and we campaign to make them stronger.
Each year we offer information and support to almost 800,000 people and 153,000 received tailored support from our dedicated, skilled support workers and volunteers, Independent Domestic Abuse advisors and Independent Sexual Violence advisors. We are a truly independent organisation that delivers our services both through local teams embedded in the communities in which they live and work, as well as nationally through services such as the National Homicide Service, our 24/7 Support line, our live chat service and our on-line self-help platform, My Support Space.
This year we celebrate our 50th anniversary. As we look ahead to the future, we will continue to deliver the highest quality services to those that need them. We will give victims a voice and a platform to create change and reform in a deeply broken criminal justice system. We will listen, adapt and improve, giving victims options and flexibility in how they access our support, reflecting the changing ways we all live our lives.
In order to achieve our vision we need a highly capable Director of Finance to build and improve on our high-performing finance function and to drive forward operational excellence.
Reporting directly into the CEO, you will be responsible for developing and implementing our financial strategy, long-term financial planning, and developing commercial strategies to maximise income and operating contribution. You will also have responsibility of cash management, risk management and governance. You will be the Senior Information Risk Owner (SIRO) for the organisation and will lead on Property and Procurement.
This is a varied and exciting role which will provide you with the opportunity of leading a well-established team of professionals, reporting on the financial performance of the organisation together with providing analysis, advice and support to facilitate decision making to deliver sound financial management.
You will be a qualified accountant, and will need to demonstrate:
· Proven experience in a leadership role;
· Experience at Board level and ability to work in collaboration with Trustees and colleagues;
· Understanding and experience of strategic risk management, finance audit and internal controls
You will be a confident, energetic and engaging individual with an enquiring mind and passion for excellence and innovation in pursuit of sustainable growth and excellent service delivery. You will have excellent communication skills and confidence to operate at the highest levels. A commitment to Victim Support’s purpose, vision, values and ethos is essential. This is an excellent opportunity for somebody who wants to make a difference.
If you believe you have the skills and qualities to provide the exceptional leadership we are seeking, we very much look forward to hearing from you.
We are strongly committed to increasing the diversity of our organisation and welcome applications from all sectors and backgrounds.
Recruitment timetable:
Application deadline: Sunday 13th October
Shortlisting: approx. Wednesday 16th October
First stage interviews: w/c 21st October
Second stage interviews: 2/c 4th November
To apply, please send your CV and supporting statement via the link by Sunday 13th October
For an informal conversation about the role please contact our exclusive recruitment partner, Rosemary Pini of Allen Lane via the agency website.
Please submit your CV and cover letter (no more than sides for the cover letter).
We are seeking an operational and people focussed Chief Operating Officer (COO) to join our Executive Team. You will drive development of all financial and operational management, processes and reporting, overseeing the organisation’s day-to-day operations including the leadership of Finance, People, Governance, Fundraising, Marketing and Communications and Digital.
The successful candidate will have held broad finance and operations positions, with a track record of interacting at Board level and presenting clear financial and management information. Whilst you don’t have to be financially qualified, we do need someone with strong financial acumen and demonstrable ability to monitor, interpret and communicate financial information effectively. You will have experience in implementing new and/or successful improvements to existing systems and processes, with a track record of driving organisational change. The post holder will have a good understanding of regulation and best practice alongside the ability to develop efficient processes and controls in line with our governance framework. Ensuring that people are at the centre of the Florence Nightingale Foundation (FNF) you will play a key role within the Executive team supporting the charity to achieve sustainable growth and delivery of efficient and effective services ensuring plans are developed and implemented, and targets are met.
You will have a passion for our purpose, commitment to our mission and alignment with our organisational values. Whilst being robust about process, you need to be able to flex to changing circumstances and be skilled at getting the best out of people as well as driving a culture of continuous improvement and learning. Crucially, you will be wholly committed to driving forward the core infrastructure for our work supporting nurses and midwives in leadership development to improve health and care outcomes.
This role provides a unique opportunity to inform, lead and shape the future of our impactful charitable mission and growth.
Principle Duties and Areas of Responsibility
Operational Leadership and Governance
- Overall accountability for the operations of the foundation
- Oversee and optimise internal processes and workflows to enhance efficiency and productivity
- Evaluate and improve overall performance by gathering, analysing and interpreting data and metrics
- Oversee robust risk management processes and protocols proactively identifying and mitigating potential risks
- Oversee the development of all necessary policies to ensure safe and healthy working environments
- Ensure FNF is compliant with all financial, tax, charity and legal requirements
Financial Management
- Oversee the development and monitoring of the financial strategy for the organisation, providing recommendations, information and guidance to the Trustees and Executive team to inform decision making
- Maintain and review polices and processes to ensure good financial controls are in place that meet both legal and tax requirements. This includes maintaining appropriate records and controls over restricted funds to ensure that these are used and reported appropriately
- Support the Finance Manager and Executive team in setting FNF’s annual budget, with robust analysis and justification of intended expenditure, financial forecasts, cashflow etc. securing active engagement and ownership from all internal budget holders
- Oversee the financial reports required to review progress against plans and forecasts throughout the year and ensuring these are disseminated and understood across the organisation
- Accountable for regular financial updates to Trustees including the Finance Investment Committee (FIC) and Board meetings along with the preparation of the financial aspects of the annual report and accounts
- Oversee the management and development of VAT reporting for FNF and trading subsidiary
- Oversee the financial aspect of FNF Global delivery to ensure compliance with HMRC
Systems and controls
- Lead in the development, implementation and monitoring of effective procurement systems and procedures, ensuring that FNF achieves best value and drives efficiencies through our external contracts
- Lead on the annual audit in accordance with current practice and the Charity Commissions Standard of Recommended Practice (SORP), liaising and managing the relationship with the auditors
- Oversee the operation of the payroll process and related HMRC contract ensuring that payments are made in an accurate and timely way
- Work with the Finance Committee to manage the investments for FNF, overseeing regular reviews of the investment policy and portfolio, liaising with external partners as necessary
Fundraising, Events, Marketing and Communications
- Provide leadership around income generation, making sure that this is located within the strategic framework and day to day thinking of the Foundation
- Provide leadership and direction for Marketing and Communications, ensuring that overall plans are in support of our strategic objectives
- Ensure all income generation activities from within this team are fully integrated across the Foundation, recognising the importance of inter departmental relationships
- Lead the team in the planning, communications, income generation and execution of the annual Florence Nightingale Commemoration Service and any similar high profile events.
Digital
- Provide strategic leadership in overseeing digital initiatives, guiding the development and execution of a comprehensive digital strategy
HR
- Provide expert professional judgement, advice, and guidance to the Executive and Senior Leadership teams in developing, monitoring, and implementing people strategies, policies and procedures, workforce and training that meet service needs.
- In partnership with the Head of Operations develop, communicate and implement the People and Culture Strategy.
- Support the ongoing development of a culture to enable the development of a workforce which is at the heart of the organisation, in which colleagues feel valued, safe, and respected.
- Build on our ability to work in agile and flexible ways, establishing innovative ways of working and providing outstanding learning and development opportunities for all colleagues.
- Create relevant and dynamic talent and succession plans, enabling us to develop and support our workforce as well as focus on the long-term skills and capabilities required within FNF
People Leadership
- Lead and develop the operations team, leading by example you will promote a positive and proactive culture, encouraging the team to work collaboratively across FNF
- Effectively manage the performance of the team, ensuring they are working on agreed objectives and outcomes
Person Specification
Experience, Knowledge, and Skills
- Proven experience as a senior leader in ideally a non-profit or public sector organisation
- Strong and extensive operations management experience, financial leadership and programme delivery
- Experience of working on projects to integrate systems and improve processes / ways of working would be highly desirable
- Demonstrated success in strategic planning, organisational development and stakeholder engagement
- Excellent leadership and team management skills, with the ability to inspire and motivate staff
- Exceptional communication and interpersonal abilities, capable of representing the charity effectively to external audience
- Experience of working with a Charity Board of Trustees
- Proven ability to develop a long term financial strategy and plans
- Experience of developing and implementing processes and policies as well as setting standards and targets aligned to organisation objectives
- A commitment to the charity's mission and values
- Excellent numerical and analytical skills with the ability to distil and communicate complex financial information in a way that is easy to understand
- Ability to think strategically, anticipating future trends and developing plans accordingly
- Encourage innovation and seek to understand best practice from both inside and outside the sector
- Strong financial acumen and demonstrable ability to monitor, interpret and communicate financial information effectively is essential
- ACCA/CIMA/ACA or an equivalent finance qualification is desirable
Competencies
- Able to demonstrate strong leadership inspiring teams to achieve strategic goals through collaboration and communication
- Develops and establishes strong relationships both internally and externally to enhance organisational partnerships and drive success
- Champions innovation fostering a culture of adaptability and forward thinking
- Comfortable with ambiguity, possesses the drive, energy and resilience to see through change
- Proactively oversees financial risk and governance, anticipating potential challenges and implementing pre-emptive measures to ensure resilience and assurance.
- Sound judgement to make informed decisions and balance competing demands, even in complex or ambiguous situations.
First Interviews will be held on: 21st October 2024
Strictly no agencies please.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A fast-expanding IAPT compliant Service requires a service administrator to support a team of volunteer counsellors. Mind in Enfield and Barnet is a local, independent mental health charity, working in partnership with other statutory and voluntary organizations to provide a range of services to the local community. The service administrator will work alongside volunteer counsellors, service managers and other clinical staff. This is an integral service of the organization delivering counselling to around 650 people per year. We are looking for a highly motivated and enthusiastic individual with work experience in a counselling service.
Seeking a proactive and experienced Administrator to ensure the smooth day-to-day running of a busy and growing IAPT counselling service through excellent administration skills. You will work closely with and support the Therapy Service Co-ordinator and Therapy Service Administrators to ensure effective administration and organisation of the service.
Experience
- Experience of working in mental health service provision and voluntary sector
- Experience of working in a client-facing administrative and reception role
- Experience in appropriate handling and storage of confidential and sensitive information
- Excellent secretarial skills
Skills
- Awareness of the needs of people with mental health issues in the community
- Commitment to valuing diversity
- Excellent verbal and written communication skil
- Excellent multi-tasking and time-management skills
- Excellent organisational skills
- Ability to set up and use databases and reports as required
- Ability to meet deadlines and sometimes work under pressure to tight deadlines
- Good listening skills and an ability to work with challenging clients
- Ability to work flexibly as part of a small team as well as on own initiative
- Ability to deal with a range of staff issues with confidence and be a pillar of support for the service
Knowledge
- Excellent IT skills and knowledge of Microsoft Office Suite (including OneDrive) and database systems
- Good knowledge of office administration
- Previous experience of diary management and scheduling
Education & Qualifications
- 5 GCSEs or equivalent
- NVQ in Administration or equivalent
This position is part time, (22 hours per week) and is based in our Enfield Office in Fore Street, N9. The office hours are:
Mondays 3-8pm, Tuesdays 3-8pm, Wednesdays 12-6pm, Thursday 10-4pm
Please see attached Job Description for a full list of duties and details on the role.
Deadline for Applications - Monday 30th September 2024.
Growing Hope is a charity providing free therapy for children and young people with additional needs in partnership with local churches across the UK. We aim to grow hope for children, hope for families and hope in Jesus. Growing Hope was founded in December 2017 and has a vision to see 20 clinics set up across the UK by 2030. We currently have three clinics, King’s Cross, Brockley and High Wycombe. We worked with over 500 children, young people, parents, carers, siblings and professionals in 2023.
Role Summary:
We are recruiting an Operations Officer who will support with operations across the charity. This includes supporting the team with administration, finance, training and fundraising. We are seeking an individual who is flexible and adaptive in their approach, and has excellent attention to detail, IT and communication skills. We are open to candidates who have a strong work ethic and are keen to learn and develop the essential skills for the role. We are looking for employees who are committed to Growing Hope’s vision and values and can demonstrate these both within their interview and as they complete their job role. Growing Hope values:
- Hope - We believe Jesus brings hope to children, young people and families, even in the most difficult situations, and that underpins everything we do.
- Community - We are accepting of all and want everyone to know they are seen, heard and belong.
- Courage - We are brave, choosing honesty over comfort, and tackling problems because we want to change lives.
- Innovation - We are innovative, flexible and creative in our approach, always aiming for excellence.
- Generosity - We look out for others and share our time, encouragement, finances and skills.
Job Purpose
Growing Hope is a national charity with a growing number of clinics across the UK. This operations role will provide support across the Growing Hope national staff team. This will include support with administration, finance, fundraising and training. This role is key in enabling all the functions of the national charity to run smoothly and effectively. The role will be based in King’s Cross with occasional events outside of the office.
Main Duties and Responsibilities
Duties and responsibilities will be discussed and developed as the charity continues to grow. It is anticipated that this time will be flexible and adjusted according to the needs and priorities at the time. Specifically the role with include:
IT administration
- Administration of IT systems, logins and spreadsheets for the team, volunteers, staff and freelancers (keeping these up to date and amending systems as required).
- Ordering and setting up IT hardware and software for individuals joining the team.
- Oversight of IT systems used by Growing Hope including ticket tailor, jot form, mail chimp, Microsoft office, google adverts and tracking. Supporting with problem solving when issues arise.
- Overseeing and training others in Canopy (clinic administration software) and helping support and problem solve with using this. This includes liaising with a freelance software developer to manage the development project.
HR administration
- Oversight of the recruitment checking process for new volunteers, trustees, freelancers and employees. This includes carrying out DBS checks, calling referees, chasing for references and communicating with individuals as they start with Growing Hope.
- Management of the ‘internal news’ list in order to track individuals working closely with the charity.
- Writing, drafting and sending out HR letters, contracts and contract variations.
- Organising internal events on behalf of the team including away days, training days and ad hoc events.
- Organising online training as required for members of the Growing Hope team.
Office Support
- Overseeing the day to day office and building use including the alarm, maintenance visits, wifi, printer and other equipment. This includes liaising with other individuals who have office use.
- Liaising with the Director of Operations around the use of the office.
- Ordering office supplies as required, ensuring office space and storage is kept organised.
- Supporting with external events planning including finding venues, sponsorship and items needed.
- Ordering equipment as required across the team.
- Ad hoc tasks as required across the team.
Volunteer admin support
- Processing volunteer applications and induction as required.
- Oversight of volunteers using the office space on a day to day basis. Including allocating volunteer tasks and explaining and supporting with these as required.
- Managing volunteer IT access.
General
- Sending letters and emails and making phone calls as required.
- Logging all actions on Salesforce database.
- Maintain data protection & confidentiality in line with Growing Hope’s policy.
- Ensure adherence to Safeguarding and wider Growing Hope policies.
- Actively contributing to staff prayer meetings and upholding Growing Hope’s Christian values.
Person Specification
The ideal candidate will have a genuine interest in working in the charity sector, an interest in additional needs and inclusion are highly desirable.
ESSENTIAL
- This role has an Occupational Requirement to be a Christian, as permitted under Schedule 9, Part 1, of the Equality Act 2010. Excellent copywriting and proof-reading skills and attention to detail.
- Excellent organisation and time management skills.
- Ability to work with Microsoft word, excel, outlook and ppt efficiently and effectively.
- Ability to understand and work with back end IT systems such as wordpress, google admin suite and azure.
- Ability to take initiative and have a flexible approach to tasks.
- Commitment to Growing Hope’s vision. Excellent communication and interpersonal skills.
- Ability to work both independently and as part of a team, as the task requires
DESIRABLE
- Experience, interest in or commitment to a career in additional needs and inclusion.
- Experience of working in the charity/NGO sector.
- Experience of other IT systems such as quickbooks, mailchimp and ticket tailor.
Championing accessibility and providing free therapy for children and young people with additional needs, in partnership with local churches
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Are you looking for a new challenge? Are you keen to develop your influencing and communication skills to help Chapter One retain, grow and unlock corporate partnerships for the benefit of struggling young readers?
40% of children from disadvantaged backgrounds leave primary school in England each year unable to read to the expected standard. Chapter One is a fast-growing charity, with a vision of a world in which all children have the literacy skills they need to thrive.
Many children fall behind with reading simply because they lack the opportunity to practise: we work to ensure that every child has 1:1 reading support at the time they need it most. Chapter One’s unique, online, reading support programme pairs struggling 5 to 8 year olds in over 11 areas of the UK with over 3000 volunteers who are recruited from a range of local and national businesses.
We are seeking a proactive, energetic and enthusiastic Corporate Partnerships Officer to be an integral part of a team which aims to both maximise corporate income and deliver an excellent partner experience. This is an opportunity for an early career professional to learn about charity-business partnerships in a dynamic, small charity which is flexible and agile.
Reporting to our Corporate Partnerships Manager, but also working closely with our Business Development Manager, you’ll support them both to deliver our annual volunteer targets and maintain our strong partner retention rate (currently 88%). This will involve supporting both the identification, acquisition, and onboarding of new partners, but also the account management of a portfolio of existing partners.
Please read the full job description for details of the responsibilities of the role, and our employee recruitment pack to learn more about Chapter One. This is a fully remote position and is ideal for someone home-based with the ability to travel to occasional meetings.
Chapter One is an Equal Opportunity Employer. We value and celebrate diversity in backgrounds and experience and are deliberate about the kind of teams we are building. Literacy is a universal concern, and we need people from all backgrounds to maximise our innovation, creativity and impact. We especially welcome applications from persons who have experienced disadvantage and/or from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation.
Chapter One is committed to safeguarding children and young people. All postholders are appointed subject to a satisfactory Disclosure and Barring Service disclosure. Copies of our Safeguarding Policy and Safer Recruitment Policy are available on request.
Please send your CV (maximum 2 A4 sides) and a covering letter. Your covering letter (maximum 1 side of A4) should include:
1) Your relevant experience, including clear examples.
2) Tell us about a partnership that you have initiated or been involved with and what you did to make it succeed.
3) Tell us about how our organisational mission is in line with your values.
The client requests no contact from agencies or media sales.
Are you passionate about making a difference in the community? Do you thrive in a role where your efforts directly support life-changing initiatives? As this Individual Giving Officer, you'll have the unique opportunity to shape the future of a historic organisation dedicated to helping those most in need.
Job title: Individual Giving Officer
Industry: Charity
Salary: £34,000 to £36,000
Location: London
Working arrangement: Hybrid working policy
As the Individual Giving Officer, you will be at the heart of their fundraising efforts. Your role will involve developing and implementing strategies to engage individual donors, nurturing relationships that lead to meaningful financial contributions. You'll manage direct mail appeals, online fundraising campaigns, and oversee the membership scheme. Your efforts will ensure their supporters feel connected to the mission and inspired to contribute.
The role as an Individual Giving Officer:
- Develop and Implement Strategies: Create and deliver individual giving strategies, focusing on donor acquisition, retention, and stewardship.
- Cultivate Relationships: Build and nurture strong relationships with donors, ensuring they feel connected and inspired by their mission.
- Drive Campaigns: Lead direct mail appeals and online fundraising efforts, working closely with the Digital Fundraising and Marketing teams.
- Analyse and Innovate: Use data insights to monitor performance and inform future strategies, ensuring continuous improvement.
- Engage Our Community: Manage their membership scheme to maximise income and engagement.
You're an energetic and creative individual, full of fresh ideas and the drive to see them through. Your skills include:
- Fundraising Knowledge: A solid understanding of Individual Giving and donor care.
- Project Management: Experience in managing multiple campaigns or projects simultaneously.
- Communication Skills: Strong copywriting abilities and experience of engaging with supporters.
- Data-Driven Approach: Proficiency in using donor databases to segment audiences and analyse performance.
f you're excited about using your skills to drive meaningful change, then apply within.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
We are seeking a Head of People and Operations to join our Senior Leadership Team. This is a multifaceted role, leading the people and culture agenda along with responsibility for the smooth running of our operations, including overall office management and managing our IT provider.
Reporting directly to our Chief Operating Officer (COO), the successful candidate will be both forward thinking and focussed on long term sustainable improvements as well as hands on, developing initiatives that will improve efficiencies and ways of working throughout FNF and will have proven experience in working in an operational role within a similar sized environment.
Principle Duties and Areas of Responsibility
People and Engagement
- Work closely with the Senior Leadership Team on the development and delivery of a people plan that drives engagement and performance. This includes proactively listening, learning and acting on feedback from our people engagement survey
- Lead on all aspects of HR, including recruitment, onboarding and performance management, staff benefits, leave allowances and mandatory learning.
- Responsible for managing our employee relations provider, ensuring that their service is fit for purpose and supporting all managers within the charity
- Work with our Occupational Health outsourced service to ensure that we are providing our people with an effective occupational health solution
- Create an approach to reward and recognition that celebrates success and encourages people to go above and beyond and making a difference for FNF, fully utilising our recognition platform
- Lead on the diversity, equity and inclusion agenda, ensuring that inclusion is considered throughout the employee lifecycle
- Work with our Marketing and Communications team to drive internal communications including our newsletter and team meetings
- Champion and embed the new values and behaviours across FNF, ensuring they are reflected in HR policies, practices and employee engagement initiatives to drive a positive and inclusive workplace culture
Policy and Governance
- Ensure that the people KPIs are monitored each month, looking at any themes and trends and associated actions
- Develop and maintain people policies and processes which are fair, transparent and comply with relevant legislation promoting FNF as an employer of choice.
- Maintain all employee records in line with regulation and organisational policy ensuring that all information is up to date and relevant
- Provide transparent and clear people and workforce information to the Board along with the relevant FNF committees
- Work collaboratively with our Finance team and Pension administrator to effectively manage the FNF salary exchange pension
Health and Safety
- Ensure that health and safety standards are met across FNF, this includes the communication of health and safety policies to ensure they are understood and adhered to
- Conduct regular risk assessments across all areas of FNF including office spaces, remote working environments and any other areas where the charity operates
- Establish and maintain an effective system for reporting, managing and investigating accidents, incidents and near misses
- Work with external partners to keep up to date with changes in legislation and to conduct the annual health and safety audit and ensure that any recommendations are implemented promptly
IT
- Act as the primary point of contact between FNF and the IT provider, ensuring clear and effective communication to ensure they deliver high quality services that meet our needs
- Review and manage the IT service contract ensuring that all terms and SLAs are monitored as well as considering value for money and service experience
- Manage the budget for the IT function at FNF
- Maintain an inventory of IT assets (hardware, software licenses etc) and ensure they are properly managed and documented. This includes the procurement and disposal of IT equipment as needed.
Office Management / Administration
- Partner with managed office provider to ensure that all services are delivered as per the contract, building a strong working relationship with the building and facilities team
- Ensure that the office environment is well maintained, welcoming and conducive to productive work
- Oversee the management of office supplies, ensuring that stock levels are maintained and ordered are placed
- Implement best practices in office management, including document management, filing systems and communication protocol
- To identify areas across the charity where processes, systems and collaborative working can be made more efficient, and support the team in implementing improvements
Person Specification
Experience, Knowledge, and Skills
- Relevant professional qualifications in business administration or a related field would be desirable
- Previous experience working in a similar varied role ideally within the non-profit sector
- Demonstrable experience in reviewing and improving processes to enhance efficiency and effectiveness
- Previously managed HR activities such as recruitment, onboarding, performance management and engagement
- Experience in development and implementing policies and procedures, ensuring compliance and best practice
- Knowledge of managing relationships with vendors, including SLA’s and contract terms
- Highly organised with strong multitasking abilities, juggling different pieces of work and meeting deadlines
- Strong analytical and problem solving skills
- Exceptional verbal and written communication skills, interacting with people internally and externally
- Excellent analytical skills with the ability to distil and communicate information in a way that is easy to understand
Competencies
- Proactive and committed to continuous improvement
- Adaptable and flexible to changing circumstances and handling unexpected challenges with resilience and flexibility
- Demonstrates a high level of integrity and professionalism
- Able to demonstrate strong leadership inspiring teams through collaboration and communication
- Develops and establishes strong relationships both internally and externally to enhance organisational partnerships and drive success
First interviews will be held: w/c 14th October 2024
Strictly no agencies please.
The client requests no contact from agencies or media sales.
Supporter Operations Officer
Contract: Permanent, Full Time, 35 hours per week
Salary: £33,233 - £34,894 with excellent benefits
Location: London, UK
Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.
About WaterAid:
Want to use your skills in operations & planning to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?
Join WaterAid as Supporter Operations Officer to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good. On top of that you’ll be joining a 2020 Great Place to Work® award-winning organisation.
This role is a part of the Supporter Experience & Operations (SEO) team that sits within the Mass Engagement Department at WaterAid and aspires to deliver sector-leading supporter care, excellent supplier management and effective internal response handling operations. The team exist to champion the supporter experience across the organisation and ensure this remains consistent at every touch point.
As our organised and conscientious Supporter Operations Officer you will provide effective monitoring of our internal supporter response handling processes, including donation and query management, and bring to the role an understanding of regulations that affect the management of supporter data, and the processing of financial responses.
About the Team:
The Supporter Operations Team plays a central role in delivering an exceptional supporter experience, ensuring smooth internal and external fulfilment to maximise supporter engagement in order to meet our ambitious targets.
This role sits within the Supporter Operations sub-team, reporting into the Supporter Operations Manager. The Supporter Operations Team plays a central role in supporting our fundraising teams, to maximise supporter engagement and ensure that the fulfilment of our fundraising appeals, donor thanking and donation processes are carried out correctly and in compliance with all relevant regulations
About the Role:
In this role, you will manage the team’s workload, forecasting expected capacity to ensure that daily, weekly and monthly tasks are planned out and completed in accordance with set KPIs. As well as supporting the Supporter Operations Manager in monitoring & evaluating the performance of the Operations team using reports to investigate any unusual results/trends.
You’ll also:
- Bring to the role a keen understanding of supporter response handling, the intricacies of processing donations, Direct Debits, Gift Aid, and communication preferences
- Assist with due diligence processes within the wider SEO team, specifically focusing on internal data security practices, response handling accuracy, and adherence to relevant regulatory requirements such as those for Gift Aid or the BACS scheme for Direct Debits
- Proactively identify processes for improvement across the Supporter Experience & Operations Team to deliver efficiencies and improve the effectiveness of internal procedures
- Support campaign managers and other colleagues with any new or existing projects relating to fundraising operations, working closely with internal stakeholders, ensuring requirements are clear and fully documented
About you:
- Knowledge of the rules and regulations of Gift Aid, Direct Debit, Data protection and PCI-DSS compliance
- Strong team player. Proven experience and/ or evidence of providing support/supervision/ training to team members
- Experience of documenting business processes, and comfortable with communicating and influencing a range of stakeholders
- Experience of income processing and donor response handling
- Excellent IT skills (use of Microsoft products, particularly Excel) with ability to analyse data accurately
- High attention to detail with ability to work methodically, ensuring minimal errors, and able to problem solve should errors arise
- Ability to analyse fundraiser requirements, and capable of providing the best fulfilment solution working with internal stakeholders
- Proven problem-solving skills with the ability to listen, understand, analyse and resolve queries of a technical nature (incl. complex queries). Demonstrate an innovative approach to problem solving with the ability to implement robust solutions, taking into account future requirements
- Excellent time management skills. Proven ability to manage & prioritise own workload, conflicting tasks/ deadlines effectively and successfully
Closing date: Applications will close at 23:59 on 29th September 2024. Shortlisting and interviews may take place on a rolling basis and the application process will close if a suitable candidate is found prior to the advertised closing date.
How to Apply: To see the full job pack, please click ‘Apply’. Please apply by submitting your CV and a cover letter in one document in either Word Document or PDF format.
Pre-employment screening: In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.
Our Benefits:
- 36 days' holiday annually (including 8 Bank Holidays)
- Option to buy an extra 5 days annual leave
- We offer a generous pension plan with employer contribution of up to 10%
- Wide range of flexible and agile-working arrangement
- Season Ticket Loan
- Free annual eye tests
- Pay as You Give charitable giving scheme
- Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
- Sabbaticals
- Volunteer Day
Our Commitment:
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. As a safeguarding measure, WaterAid carries out background checks on all potential employees. This is done following the conclusion of recruitment and prior to assuming full employment.
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.
Responsible to: Kerry Smith, CEO
Hours: Full-time 37 hours 10 months cover, flexible working available at a minimum of PT/0.8 FTE)
Salary: £55,000 p.a.
Benefits: 27 days holiday (pro rata) plus 4% marched pension contribution
Start Date: December 2024
BACKGROUND
The Helen Bamber Foundation (HBF) is a specialist UK charity which provides expert care and support survivors of torture, trafficking and other extreme human cruelty. We work with hundreds of clients every year from all over the world.
The expertise of the Foundation is renowned in the field. Through the Model of Integrated Care, HBF offers survivors access to an individually tailored programme of specialist therapy, medical advisory services, legal protection including providing expert medico-legal documentation as part of the MLR Service, welfare and housing support, and creative and skills activities within an integration programme. Survivors of human trafficking benefit from HBF’s counter-trafficking programme of support.
OVERVIEW OF THE ROLE
HBF is seeking an experienced and dynamic lawyer for an interim period to give direction to the Legal Protection, Medico-Legal and Client Services of the Foundation. This role is crucial for advancing the rights and protection of our clients, many of whom are vulnerable individuals seeking asylum or are survivors of trafficking. We do not provide legal representation directly to our clients, instead we act as a support team to our clients and their legal representation by providing second tier advice. The successful candidate will provide strategic leadership, ensure the highest standards of legal protection, and contribute to the overall mission of the Foundation including developing relationships that promote HBF’s expertise and reputation. This role requires exceptional people management and communication skills, with the ability to effectively lead a team, foster collaboration, and articulate complex legal issues clearly to both internal and external stakeholders.
Equal Opportunities
HBF is an equal opportunities and Living Wage employer. We are committed to attracting and recruiting diverse candidates as we are keen to make sure that our staff, trustees, volunteers and ambassadors reflect the communities we serve and the wider community we work in at every level within the organisation. If you are a refugee and meet at least 50% of the criteria we will guarantee that you will be longlisted for one of our initial 15 minutes interview. We particularly welcome applications from Minority Ethnicities. All are welcome to apply for this role.
As is the nature of work in this sector, the role will expose the postholder to traumatic and distressing material and, whilst they will be supported by the CEO and the surrounding team, they should also be able to demonstrate knowledge of the self-care principles needed to manage working in an intense work environment and be able to collaborate in the dissemination of those principles to other members of the team. Clinical supervision will be offered to support the appointed post-holder where necessary.
Please note that the successful candidate will be offered the job subject to suitable references and an enhanced DBS check. If appointed, you will be required to give your consent to HBF to receive regular updates on your criminal records status throughout your employment.
Application Process
Please send your CV and a cover letter outlining your relevant skills and experience, as well as how your previous experience matches the listed responsibilities and person specification for the role.
Closing Date: 11.59pm on Sunday 29th September 2024
Interviews: Week commencing 30th September and 7th October 2024
The ideal start date for this role is December 2024.
For any queries about the role, please direct them to Kat Hacker, Director of Legal Protection & Client Services on our phones or reception email.
We regret that we can only respond to applicants who make it to the interview stage. Please note you will need the right to work in the UK as we are unable to sponsor individuals. No agencies.
The client requests no contact from agencies or media sales.
This is a new and exciting role in Refuge, and the post holder will be embedded within borough housing teams to facilitate the dual working that will ensure that survivors’ safety and housing needs are met. The post holder will be based within housing teams for three days a week, to help facilitate.
- Close working relationships with Housing colleagues
- Provision of specialist knowledge relating to DA for Housing Officers and Homelessness Teams to draw on
- Specialist support for survivors at the moment of crisis
- Provision of advocacy; supporting survivors to access safe accommodation
- Ongoing support from the IGVA from wider DA service, including access to group clinical supervision, casework management meetings, reflective practice sessions, one-to-one supervision from service manager
This recognises that many survivors will approach Housing at moments of crisis, when they are either considering fleeing, or have already fled.
The housing IGVA will carry a caseload of survivors and their children that require additional support. They will work closely with victims of domestic abuse from the point of crisis, to provide high quality independent advocacy and support to survivors of domestic abuse at the highest risk and their children.
They will empower survivors by providing them with emotional, practical and personal welfare support. They will ensure that survivors are provided with a safe, supportive and welcoming environment, enabling them to access their rights, make decisions and increase their life options.
The job involves informing survivors of the full range of civil, criminal and practical options that might increase their safety.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
The client requests no contact from agencies or media sales.