Data management jobs

Would you like to use your research knowledge and your organisational skills to support groundbreaking and meaningful scientific progress?

We're looking for a Research Grants Co-ordinator to join our Research Grants team at the Motor Neurone Disease (MND) Association.

This is a great opportunity to play an important role in the work of the MND Association: to fund and monitor high-quality research that makes a real difference to people living with and affected by MND.

Key Responsibilities:

As Research Grants Co-ordinator, you'll help to co-ordinate our competitive funding rounds and to support the ongoing grants within our research grants portfolio. You'll ensure the applications process runs smoothly and fairly, while providing essential support to applicants, grant-holders and colleagues.

• Play a key role in the research grant application process, ensuring a high standard of governance
• Source qualified peer reviewers and manage communication with them
• Compile accurate minutes of Research Advisory Panel meetings
• Provide constructive and timely feedback to grant applicants
• Support colleagues with the organisation of meetings of the Research Advisory Panels
• Ensure grantees and their institutions adhere to the conditions of their grants
• Support the grant reporting and progress review processes
• Ensure all financial records of grants are accurate
• Provide clear and timely updates on the research grants portfolio
• Co-ordinate the Association's Open Science responsibilities, including open access funding requests

About You:

You'll bring a strong foundation in biological science and a good understanding of the research funding landscape. You'll be confident working with information, able to manage your time well, and enjoy working collaboratively.

• BSc (Hons) in a relevant biological science
• Knowledge of grant application and research funding processes
• Ability to retrieve information and compile reports from relevant online information sources
• Strong understanding of the academic research environment
• Excellent written and verbal communication skills
• Good IT skills, including Microsoft Office
• Able to build effective relationships with a range of stakeholders
• Strong time management and attention to detail

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.
• Hybrid working.

The full job description is available in the candidate pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

Hybrid Working and Flexibility: 1 day a week office attendance in Northampton (Flexibility to attend the office more regularly on occasion may be required to meet business needs.) We are open to part-time applications or job shares - please indicate your preferred working arrangement in your application.

How to apply:

Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.

• BSc (Hons) in a relevant biological science, ideally with relevant research experience at Masters or Doctoral level
• Knowledge of research grant application and funding processes
• Ability to retrieve information and compile reports from relevant online information sources

Important Information:

• We may close applications early if we receive a high volume, so early submissions are encouraged.
• If you require sponsorship for this role, please clearly indicate this in your application.
• Depending on the role, a DBS check may be required.
• If you need reasonable adjustments during the application or interview process, please contact us for support.
• We are happy to consider alternative application formats for those who find the online form challenging.

This Research Grants Co-ordinator role is based in Northampton with hybrid working options. You'll report to the Research Grants Manager and work closely with colleagues across the Research and Innovation Directorate. Occasional travel to external meetings is expected.

If you're ready to contribute to an organisation that funds importantresearch, we'd love to hear from you.

Apply now to join us as a Research Grants Co-ordinator and help the MND Association to make a difference through our funding of research.

Executive Director of Finance & Corporate Services
?? Aldgate East, London
?? Circa £140,000 per annum
?? Closing Date: 12th May

First Stage Interviews: 20th & 21st May | Final Interviews: 27th May

About Us
EastendHomes is a community-based housing provider, established in 2005, currently managing 3,800 homes, operating exclusively in the London Borough of Tower Hamlets. Their vision is to achieve the comprehensive regeneration of their estates and deliver sustained improvements to both the homes and quality of life of our residents.

We are now seeking an exceptional leader to join our Executive Team as Executive Director of Finance and Corporate Services. This is a pivotal role, providing strategic oversight and leadership across Finance, People and Culture, IT, and Communications.

Please find link to microsite here to read more about the organisation and the role:

The Role
Reporting directly to the Chief Executive, you will lead and manage the Finance and Corporate Services functions, ensuring strong financial governance, compliance, and strategic planning. You'll work closely with internal and external stakeholders including the Board, Executive Team, regulators, auditors, and funders.

You will also act as the organisational lead for financial strategy, treasury management, HR, IT infrastructure, and internal and external communications-ensuring that EastEnd Homes is well-resourced and delivering outstanding services.

Key Responsibilities:

• Providing leadership across Finance, IT, HR, and Communications, implementing procedures, policies and strategies
• Manage, support, and develop staff across the Finance and Corporate Services teams, including performance reviews, training needs, and continuous improvement
• Ensure all statutory returns and performance reports are accurate and submitted on time
• Embed a culture of data-driven decision-making and continuous service improvement
• Ensure full compliance with the Housing Regulator's and FCA's financial frameworks, including the timely submission of returns
• Lead the preparation of annual statutory accounts and liaise effectively with external auditors
• Oversee day-to-day financial operations, ensuring robust systems and internal controls are in place
• Manage relationships with lenders and ensure compliance with loan covenants
• Leading treasury management, budgeting, financial planning and reporting
• Monitor spend against budgets and provide timely, accurate financial reporting to the Executive Team and Board
• Develop sound financial controls and value-for-money initiatives, ensuring efficient and cost-effective service delivery
• Identify and pursue additional funding or grant opportunities aligned to EastendHomes' goals
• Driving improvements in digital services and internal IT systems to enhance customer experience and internal efficiencies
• Proactively identify and manage financial and operational risks, contributing to a robust risk management framework
• Ensure compliance with regulatory standards and contribute to the Annual Assurance Statement
• Represent the organisation with external partners, stakeholders, funders, and regulators

About You:

• Recognised accountancy qualification (e.g. ACCA, ACA, CIMA)
• Proven experience in a senior finance and/or corporate services leadership role
• Experience working within the housing sector, or a similarly regulated, customer-facing environment.
• Experience of working effectively with a Board or committee, writing and presenting reports, strategies etc.
• Strong understanding of financial governance, legislation, and risk management as well as developing short, medium and long term financial plans which ensure their financial viability over the longer term
• A collaborative, values-driven leadership style who fosters an inclusive environment at the fore front of what they do
• Excellent communication and influencing skills to be able to communicate financial concepts and organisational performance insights to internal and external stakeholders

Apply Now
To apply, please submit your CV with a supporting statement as to why you are interested in this specific role by Monday 12th May.

First stage interviews are scheduled for 20th & 21st May, with final interviews to follow on 27th May.

In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.

We have an exciting fixed-term contract opportunity for a qualified IDVA Service Manager to join Victim Support's specialist Children and Young People Domestic Abuse service (STREET) as a Team Leader in Gloucestershire. This role is offered on a fixed term basis up to 31st March 2026.

Do you want to make a difference everyday? Do you want to contribute to change and improvement for those who need it?

Do you have resilience and adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is based at the Victim Support office in Gloucester (Eastgate House) with travel expected throughout Gloucestershire. We are looking for someone who is YPVA qualified or willing to work towards this qualification.

As the STREET DA CYP Team Leader you will:

• Ensure the delivery of excellent services to victims of crime and retain and develop contracts for services by supporting and managing operational staff
• Work collaboratively with the Operations Manager and management team, in order to achieve the implementation of work force plans and the development of the service to maximise positive outcomes for those that access the service
• Proactively promote the service, raise awareness of services & work collaboratively with professionals to improve the access to and quality of services for children & young people.

You will need:

• An understanding of the Criminal justice system and the impact of crime on victims and witnesses
• Proactively promote the service, raise awareness of services & work collaboratively with professionals to improve the access to and quality of services for children & young people.
• An understanding of legislation relating to equal opportunities and diversity, inclusivity, safeguarding and risk assessments
• A practical understanding of the requirement for confidentiality and safe working practice and maintenance of records in accordance with the Data Protection Act and other legal requirements
• Experience of working in a challenging and changing environment with an emphasis on customer focus and excellence in service delivery
• Demonstrable experience of providing crisis management, support and guidance in sometimes stressful and difficult situations to a team with a client service focus
• Excellent communication, negotiation and advisory skills, both written and verbal when interacting professionally with a range of agencies and individuals.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

About The Role
Closing Date: 30th April
Application Process: Please ensure you apply with your most updated CV and a supporting statement on why you believe you would be the most suitable individual for this position.
It’s an exciting time to join Regional Engagement. We’re a growing team with big ambitions over the next 5 years. Success in your role will enable Alzheimer’s Society to campaign for change, fund research to find a cure and support people living with dementia today.

We have a fantastic opportunity available for a Regional Fundraiser to join our rewarding and growing team. This is an exciting role, which would suit someone looking to build and develop their relationship fundraising or broaden their sector experience in a major national charity.

From multi-year partnerships and supporters, right through to managing volunteers and raising awareness in our communities, the team you join is talented, fast-paced and on a mission to create a world where dementia no longer devastates lives.  The successful candidate will be able to deliver first-class relationship and account management, maximising retention as well as driving opportunities to secure new income within Kent (from prospecting through to pitch development and delivery).
Our team have a wealth of experience and skills to support you and being a team player is essential. Recruiting, managing, and appreciating the value of our supporters and volunteers is essential. You need to inspire and motivate them to develop lifelong support.

This is a homeworking role and you will be required to regularly travel across Kent to meet supporters and also occasionally attend internal meetings at locations across the country including our flagship offices (London, Birmingham, Warrington and Belfast). You must reside in the UK and have the correct right to work documents to work in the UK. 
About You

- Experience in relationship and community fundraising or ability to demonstrate transferrable skills.
- Good understanding of budgeting and financial management
- Experience in identifying and acquiring new business opportunities.
- Experience in delivering excellent supporter stewardship and/or customer care.
- Ability to analyse data and information to make decisions.
- Proven track record in achieving financial and non-financial targets.

- Ability to work remotely and independently and travel across an extensive patch.
Person Specification: - Excellent verbal and written communication skills to interact with diverse stakeholders.
- Proficient in using Microsoft Office Suite and other relevant IT tools.
- Ability to work collaboratively and prioritise workloads effectively.
- Strong analytical and problem-solving skills.
- Exceptional organisational abilities with great attention to detail.
- A passionate advocate for Alzheimer’s Society, with a strong commitment to making a difference.
- A self-starter with a high level of motivation and resilience.

About Alzheimer's Society
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding ground breaking research and campaigning to make dementia the priority it should be.

Together with our supporters, we’re working towards a world where dementia no longer devastates lives.
 
Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
 
Our commitment to Equity, Diversity, Inclusion & Belonging
 
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer’s Society.
 
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
 
Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people.
 
Our hiring process

During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do get in touch for application support or any adjustments you might need.
 
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.
 
We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.
 
We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a DBS check at the relevant level.
 
Giving back to you
 
Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.
 
You can also visit our Working for Us pages, which give you more information about what it’s like to be an employee at the Society.

We have an exciting opportunity to join us as a Multi-Crime Team Leader at Victim Support Wiltshire, working 37.5 hours a week.

Do you want to make a difference every day?

Do you want to lead and inspire a team to achieve their goals, continually learn, and adapt to provide the best service for victims of crime?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the Role:

This role is home-based, but will require extensive travel across Wiltshire and Swindon to attend in-person meetings and work from various community hubs. As the Wiltshire Team Leader you will:

• Ensure the delivery of excellent services to victims of crime and retain and develop contracts for services by supporting and managing operational staff
• Work collaboratively with the Operations Manager and management team, in order to achieve the implementation of work force plans and the development of the service to maximise positive outcomes for those that access the service
• Proactively promote the service, raise awareness of services & work with professionals collaboratively to improve the access to and quality of services

You will need:

• An understanding of the Criminal justice system and the impact of crime on victims and witnesses
• An understanding of legislation relating to equal opportunities and diversity, inclusivity, safeguarding and risk assessments
• A practical understanding of the requirement for confidentiality and safe working practice and maintenance of records in accordance with the Data Protection Act and other legal requirements
• Experience of working in a challenging and changing environment with an emphasis on customer focus and excellence in service delivery
• Demonstrable experience of providing crisis management, support and guidance in sometimes stressful and difficult situations to a team with a client service focus
• Excellent communication, negotiation and advisory skills, both written and verbal when interacting professionally with a range of agencies and individuals.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Do you have strong administrative skills and want to make a real difference?

At Guide Dogs, we believe that every person with sight loss should be able to live the life they choose. As a Legacy Case Administrator, you will play a crucial role in helping us make that a reality by ensuring the smooth and accurate administration of legacies. By using your skills, you will contribute to one of our most significant income sources, allowing us to continue providing life-changing services.

You’ll play a key role in managing estates left by supporters, handling a caseload of legacies with professionalism and empathy, especially when engaging with bereaved families and next of kin. Your attention to detail will ensure all correspondence and legacy receipts are accurately recorded and efficiently tracked using legacy case management software. You’ll also manage the Legacy Case Team inbox, supporting case handlers by allocating new cases in line with policy. You'll continue to expand your knowledge, staying up to date with changes in probate, legislation, and best practices to contribute to the ongoing success of the Legacy team.

No two people with sight loss are the same, and none of our people are either. So, we are proud to offer a range of person-centred benefits that can support each member of staff in ways that really mean something to them – and show them how much they mean to us. We offer a flexible benefits package, discounts and cashback scheme, a generous holiday allowance and matched contributory pension scheme to care for our people.

This role will be based on site at our Reading Hub in Burghfield, working closely with the Legacy Team. You’ll be working 35 hours per week, worked 9am to 5pm, Monday to Friday.

How to apply 

Further details on the full role are attached below. When you are ready to apply, submit an online application form via this page.

If you require any accessibility support to apply, our friendly recruitment team is ready and waiting to help.

As part of your application ensure you provide evidence and examples of how your skills & experience meet the criteria as set out in the attached job description. You will also be asked to complete a few job-specific questions as part of this application process, so please be prepared to write your answers to these questions.

If you want to know more about the teams who work at Guide Dogs, you can find it on our Careers Page

Our Commitment to Diversity and Inclusion

Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. 

As a Disability Confident Employer, we are proud, whenever possible, to offer an interview to all candidates that meet our selection criteria, and who indicate they wish their application to be considered under our Disability Confident interview commitment. For more details, visit our careers site.

If you are successful you will need to provide evidence of your right to work in the UK via our digital ID checking supplier; in addition, we cannot offer visa sponsorship at this time.

Safeguarding

Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.

At Guide Dogs, we believe in fair and equitable hiring practices. A criminal record will not automatically disqualify an applicant from consideration for a position. Each case will be evaluated individually, taking into account the nature of the offense, its relevance to the role, and the time that has passed since the incident. We encourage all candidates to disclose relevant information, and we assure you that it will be handled confidentially and fairly.

Guide Dogs follow Safer Recruitment practices to ensure we are safeguarding the vulnerable people we work with. As part of this, we require a full work history with any gaps accounted for & a minimum of 2 professional referee details fully covering the past 5 years. If you are applying for a disclosure role, please note that you will be required to undergo an enhanced DBS check and sign up to the DBS update service.

For high volumes of applications, we reserve the right to close adverts earlier than advertised.

About Us

GiveOut is an award-winning international LGBTQI community foundation. Our mission is to bring together the LGBTQI community and allies to support global LGBTQI rights activism worldwide, building a world where LGBTQI people everywhere can live freely and fully.

Across the world, courageous activists are doing vital work to protect our communities and improve the lives of LGBTQI people. But they lack resources and funding is fragile, especially in the Global South and East. LGBTQI groups receive a tiny fraction of international development aid – just 4p in every £100 awarded by governments.

Our community and allies want to provide support, but it is not always easy to do so. GiveOut’s purpose is to help address this urgent need by providing a platform for our supporters to give tax efficiently in one place to fund LGBTQI human rights activism worldwide. We identify pioneering groups to support through a rigorous process of consultation, due diligence and vetting, guided by our Grant-making Advisory Panel and governed by our Board of Trustees.

We pool the donations we receive to provide grants to LGBTQI organisations around the world, ensuring they have more of the resources they need to defend our communities, tackle inequality and campaign for lasting change.

About the Role

Fundraising and philanthropic advocacy are at the heart of GiveOut’s work. As Senior Philanthropy Officer, you will be a key member of the Philanthropy team, implementing a vital part of our philanthropy programme as we deliver our growth strategy.
 

You will identify, engage, cultivate and steward major donors (high net worth individuals) and charitable foundations to secure high value gifts and grants, grow long term strategic relationships in support of the LGBTQI movement, grow GiveOut's network, and provide a top quality donor experience. 

Working closely with the Head of Philanthropy, you will support them on shaping and executing strategy and work planning, coordinating the donor database and leading on related internal processes, and deputising for the Head externally.

We are open to full time or part time (pro rata) at a minimum of 24 hours, or equivalent to 3 days per week. We are also open to flexible working arrangements to be discussed. Occasional evenings or weekends out of hours will be required, such as for networking or GiveOut hosted events, for which time off in lieu will be granted. 

Key Responsibilities

• Donor and Partner Engagement

  • Develop and maintain a pipeline of major donors and trusts & foundations

  • Prospect Research and due diligence on prospective donors

  • Cultivate strong relationships with prospective and existing donors

  • Write compelling grant applications and funding proposals tailored to trusts & foundations

  • Secure five and six figure partnerships and donations to support GiveOut’s mission to grow giving to support the global struggle for LGBTQI human rights

  • Donor reporting on the impact of their gift through grant partner successes

  • Represent GiveOut at events, speaking engagements, and donor meetings.
     

• Strategy and Leadership

  • Support the Head of Philanthropy on fundraising and philanthropic advocacy strategy and plans aligned with organisational goals

  • Deputise for the Head externally as needed
     

• Operations and Reporting

  • Maintain and optimise fundraising systems, including the donor database (Donorfy) and fundraising pipeline

  • Report back on pipeline and partner development to the Head of Philanthropy

  • Support the Philanthropy Coordinator on finance reconciliation process
     

• Team Collaboration and Culture

  • Work closely with the Communications & Campaigns Officer to create effective donor materials and external communications.

  • Collaborate with the Philanthropy Team Coordinator who supports the Philanthropy Team on reporting, grant applications, events etc. 

  • Contribute to a positive, effective, and collaborative organisational culture, aligned with GiveOut’s vision and values.

What Success Looks Like

• Meeting and exceeding fundraising targets set out in GiveOut’s growth strategy and annual income targets.

• Strengthening relationships with donors and funding partners.

• Strong team collaboration and fostering a positive and dynamic work culture.

Essential Skills and Experience

• Passion for GiveOut’s mission to grow giving for LGBTQI rights and a commitment to advancing LGBTQI rights worldwide.

• Proven experience and success in non-profit fundraising, including individual giving

• Strong interpersonal and communication skills, with the ability to engage and build relationships with internal and external stakeholders

• Excellent organisational and project management skills, with the ability to handle multiple priorities.

• Exceptional written and verbal communication for engaging donors and stakeholders.

• Proficiency with fundraising software and databases

Desirable Skills and Experience

• Experience of major donor fundraising with a track record of initiating new relationships and securing four to five figure gifts.

• Experience of securing grants from Trusts & Foundations with a track record of initiating new relationships and securing five to six figure grants. 

• Experience of running cultivation and/or fundraising events 

• Understanding of budgeting and financial forecasting.

• Familiarity with Google Workspace tools, event management tools (e.g. Eventbrite)

• Working knowledge of GDPR

Please note, if you do not meet all essential skills and experience, but feel you would be a good fit for this role we encourage you to apply anyway.

At GiveOut, we are deeply committed to creating an inclusive and diverse environment. We welcome applicants from all backgrounds, and encourage applications from women, non-binary, trans people, people of colour, and people with disabilities.

Why Join Us?

At GiveOut, we pride ourselves on fostering a dynamic and supportive work environment where you can make a meaningful impact on global LGBTQI rights. You will have the opportunity to shape the future of LGBTQI philanthropy while working with a passionate and dedicated team.

Job Title: Independent Domestic Violence Advocate

Location: Warwickshire
Salary: £25,857.12 per annum
Contract type: Full Time, Permanent

Hours: 37.5 hours per week

We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.

This is an opportunity to join Refuge as an Independent Domestic Violence Advocate supporting women and children who are impacted by domestic violence. You will work closely with victims of domestic abuse from the point of crisis, to provide high quality independent advocacy and support to survivors of domestic abuse at the highest risk and their children.

The role will be part of increasing the ability of partner agencies to recognize, reject and respond appropriately and safely to all forms of gender-based violence (including domestic violence, sexual, financial, and emotional abuse, female genital mutilation, forced marriage and honor-based violence).

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. 

Closing Date: 09:00am 6 May 2025

Interview Date: 16 May 2025

Are you a motivated person looking for a dynamic and varied role supporting special events for a leading charity?

We are excited to be recruiting for a new Special Events Assistant to join  the Special Events and Celebrity Engagement team who sit within the St Mungo’s Philanthropy Team. We organise events and manage celebrity relationships, with the aim of spreading awareness and supporting our mission to rebuild lives and end rough sleeping.

The new role of Special Events Assistant will give you the opportunity to support the team in planning and delivering engaging events that highlight our clients' stories and the impact of our work, inspiring audiences to start or continue their support. Your role will include assisting with the planning and delivery of events, maintaining good relationships with internal and external stakeholders, managing event communications and collateral, processing data accurately and securely. This role offers a chance to learn, grow, and make a meaningful impact. Other key responsibilities include:

• Assist with the planning and delivery of special events, working closely with the Special Events and Celebrity Engagement Manager.
• Work with teams across St Mungo’s, including our Philanthropy and Partnerships teams, to help create and deliver engaging events for donors and partners that contribute to achieving wider team objectives.
• Provide excellent supporter care and customer service, responding to event enquiries and co-ordinating event communications.
• Provide admin support to the Special Events function, ensuring the database (Raiser’s Edge NXT) is accurately maintained and up to date for events, and you’ll assist with reporting and gathering insights post-event.
• Follow fundraising best practices, adhere to St Mungo’s policies, and contribute to a supportive team culture.

About you

We are looking for someone with a proactive approach to learning and a passion for making a difference. You might already be in a similar role, have some previous experience in organising events or may be looking to bring transferable skills and a willingness to learn, to the role. Either way, if you want to get stuck into a new challenge, we encourage you to apply if you can demonstrate the following:

• Good organisation and prioritisation skills, with the ability to manage your own time and a variety of tasks in a busy team environment.
• The ability to provide excellent customer service and build effective working relationships with a range of internal and external stakeholders.
• Some previous experience assisting with the planning, organising, and delivery of in-person and virtual events.
• Good admin skills and working knowledge of Microsoft Office, IT software and database systems.
• Experience in using CRM databases (e.g. Raiser’s Edge), digital communication and collaboration tools is beneficial for this role.

In this role you will be required to work flexibly for at least 2 days per week from our Central Office in Tower Hill, London. This allows for training, in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing Date: 10.00 am on 28 April 2025

Interview and assessment date: 12 and 14 May 2025

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

Individual Giving Fundraiser

We are RABI – the farmers charity. 

We support farming people across England and Wales with expert, one-to-one practical, financial and emotional help, 365 days a year. From confidential advice and mental health support to direct financial assistance, our tailored services respond to the unique challenges of farming life.

At the heart of our mission is a commitment to strengthening resilience; helping farming people feel valued, supported and better equipped to navigate uncertainty and change. We’re working to close the farming wellbeing gap and build a future where farming people can thrive. Over the past 25 years alone, we’ve delivered around £¼ billion in direct financial support to the farming community. Today, our wrap-around support services are evolving to reach more people before crisis hits. 

Together, we’re on a journey to help shape a future our farmers deserve. 

Summary and key purpose 

This new role will be primarily responsible for developing, marketing and managing our individual giving together with working across other fundraising disciplines. You will be a key member of our fundraising team, producing compelling fundraising communications, stewarding individual donors, including regular donors and gifts in memory. You will ensure that our donors receive excellent care. 

Our Individual Giving programme will incorporate one-off donations, regular giving, digital fundraising, appeals and in-memory giving. You will do this, with the support of our recently appointed fundraising agency, who you will manage our relationship with week by week. 

A critical element of the role will be how we market ourselves to potential new donors, taking them on an emotional engagement journey in order to solicit regular gifts.

Your expertise and skills: 

To excel in this role, you will need prior experience of working in a fundraising setting, with an understanding of good stewardship practices. You should be a self-starter who thrives in a dynamic environment, working across teams and meeting multiple deadlines. Your excellent relationship management skills will enable you to effectively communicate with a diverse range of stakeholders and gather information on new projects. You must have a thorough understanding of individual giving, developing donor journeys and experience of work with agencies.

Key responsibilities: 

• Day-to-day management of the regular giving programme, project managing appeals and overseeing the thanking process for individual donors.
• Create, plan, deliver and evaluate multi-channel, compliant, insight-led, supporter-centric campaigns to engage and drive action from new and existing supporters.
• Manage our newly appointed fundraising agency, and in doing so, help deliver an ambitious appeal programme and income target.
• Review and develop operational plans for individual giving (including regular giving, in memory, digital fundraising and appeals) working to achieve agreed targets.
• Communicate and document key performance indicators across individual giving appeals. Ensuring you provide commentary to accompany results reporting, drawing on insights and the wider picture to add context and make recommendations from your learnings.
• Work with the fundraising agency and RABI communications team to produce and edit appropriate collateral.
• Devise and deliver supporter communications, including stewardship activity, welcome journey content and appeal communications. 
•  Help ensure that we comply with legal and compliance requirements including industry best practice, GDPR/PECR regulations and the CIOF code of Fundraising Practice. 
• Develop and maintain good working relationships and liaison with other members of RABI staff.
• Take part and contribute to team meetings. 
• Cooperate with RABI on health and safety matters, taking reasonable care of own and other people’s health and safety within the workplace. Follow and H&S training received and alert RABI to any serious risks. 
• Actively participate in the staff appraisal scheme and be committed to training and development in line with RABI’s aims and objectives. 
• Liaise with volunteers, clients, contractors and other stakeholders as necessary. 
• Promote the Charity’s work, assisting with demonstrations and in fundraising and awareness events as appropriate. 
• Perform any other reasonable task as required by the Charity. 

Person Specification: 

Essential 

• Marketing or direct marketing or marketing qualification. 
• Experience of using direct marketing methods to recruit, retain and develop supporters (e.g. telemarketing). 
• Previous direct marketing or transferrable experience. This should include project managing or assisting a project manager to plan and deliver activity and evaluate results 
• Planning, delivering and managing individual giving programmes. 
• Delivering donor recruitment and retention projects from initiation to completion. 
• Proven track record of meeting or exceeding targets from unrestricted donations. 
• Presenting confidently to a variety of audiences. 
• Building relationships and maximising engagement with donors and supporters 
• Able to create and tailor engaging and emotive copy for a range of different channels. 
• Empathy with the goals and objectives of RABI. 
• A positive and creative approach to work, with the ability to multitask. 
• Strong interpersonal skills, including good telephone manner and empathy towards in-memory donors. 
• Ability to record accurate data and work with a CRM system 
• Self-motivated and confident in working, both independently and in teams 
• Good communicator, including face-to-face, phone, in writing and via remote communications. 
• Good written and numeracy skills. 
• Ability to manage time effectively, prioritise workload and plan-ahead. 
• Good IT skills (MS Office including Excel and Word). 
• Understanding of Data Protection and fundraising regulations, compliance and best practice. 
• Proficiency in using Microsoft Office 

Desirable 

• Knowledge of targeting, segmentation and response analysis. 
• Knowledge of testing, validation and taking campaign learnings forward. 
• Knowledge of print and online production processes. 
• Understanding of the Gift Aid process. 
• Voluntary sector experience. 
• A full UK driving license. 
• Experience of database use 
• Experience of fundraising platforms such as Just Giving. 

This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI.

Early applications are encouraged for this position as shortlisting and interviews will take place on a rolling basis. We reserve the right to close this advertisement early if we receive a suitable application prior to the deadline.

Benefits 

• Enrolment to Nest on commencement of employment and then opportunity to join RABI’s group pension scheme with Standard Life where RABI make contributions equivalent to 10% of your basic salary, provided you make a personal contribution of 5%. 
• Life assurance from day one. 
• Access to our Employee Assistance Programme.

RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based.

REF-220 807

Full time – 37.5 hours per week

Permanent Contract

Salary: Grade 2 – £28,216 per annum

Closing Date: Tuesday 29th April 2025 at 11.30 pm

We are looking for someone with administration or secretarial experience gained in a legal environment to be the new Legal Administrator for our National Legal Administration Team. You could soon be playing a vital role helping people who are affected by the housing emergency.

About The Role

You will provide full administrative support to the Legal Team, including taking telephone calls, secretarial duties, data entry, note taking, sorting the post and managing diaries. You will also be responsible for supporting the wider team when required to ensure the effective running of the service. You will need to liaise with clients and third parties, including making appointments and obtaining information. Producing reports, providing an accurate audio typing service, processing legal funding and other documents, managing files, preparing documents for court and entering information onto a case management system are other aspects of this interesting and varied role.

About You

You have secretarial experience gained in a legal practice and audio/copy typing skills with a minimum of 70 wpm, along with advanced knowledge of IT tools including case management systems and MS Office systems.  You have great written and verbal communication skills and enjoy working as part of a busy team.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension, and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme, and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support, and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

About The Team

Shelter Legal provide legal expertise and representation across our Services and is made of four teams - Community Legal, Strategic Litigation, National Legal and Legal Support.

The National Legal Team works closely with our national Telephone and Online Advice Service (TOAS) to identify trends in the issues our clients are presenting with and provide targeted legal work to address them.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

How to apply

Please submit your CV, along with a supporting statement. The supporting statement should demonstrate how you meet the three knowledge, skills and experience points in the About You section of the job description, and ensure you demonstrate how you address the behaviour below throughout your responses:

•We prioritise diversity and have an inclusive and open mindset

Please use real examples and write up to 350 words per point. CVs without an accompanying supporting statement will not be considered.

Safeguarding Statement

 
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Recruitment Agencies 

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them. 

Young People Support Worker

We have a role available for a Young People Support Worker to join Depaul UK and work as part of a services team in Warrington, delivering an assessment, support and move on service to vulnerable clients in supported accommodation. 

Position: Young People Support Worker

Location: Warrington

Contract: Full time, permanent

Hours: 37.5 hours a week

Salary: £24,136 pa + pension and other benefits

Closing Date:  27th April, 2025

About the Role

As Young People Support Worker you will work under the direction, guidance and support of a manager/senior worker you will be responsible for a caseload of clients as well as share responsibility for the safety and wellbeing of all clients, volunteers and staff in the service. You will participate in our programme of meaningful activity by running group sessions and activities within the accommodation to support young people’s individual development and social engagement.

In accommodation based services you will ensure that the accommodation is properly maintained and support the client to sustain their tenancy and participate in positive and successful move on.

You will work a rolling rota of daytimes, evenings and weekends (some shifts will be lone working) including bank holidays to ensure that young people have full staff support during their most difficult times.

Key responsibilities include:

· Ensure client safety, wellbeing, and adherence to safeguarding and emergency procedures.

· Deliver high-quality risk assessments, support plans, and one-to-one/group support to build client resilience.

· Foster partnerships with local agencies to support clients while following data protection protocols.

· Engage flexibly and creatively with clients, encouraging their involvement in decisions and participation in activities.

· Support clients in accessing education, training, employment, and volunteering opportunities.

· Maintain health and safety standards, prepare accommodations for new clients, and oversee accurate financial records.

· Collaborate with team members, volunteers, and attend training and meetings as required, ensuring contract compliance.

About You

You will need to have the following skills and experience:

· Experience working with young people or those affected by homelessness.

· Understanding of the needs of individuals facing homelessness, mental health issues, substance misuse, or the care system.

· Knowledge of risk assessments, support planning, safeguarding, and health and safety procedures.

· Strong literacy, numeracy, IT skills, and commitment to diversity, equality, and professional integrity.

· Ability to maintain professional boundaries, work collaboratively, and reflect on practices for continuous development.

In return for working here, you will receive:

· A comprehensive training package tailored to your needs and role

· Flexible working model for suitable roles.

· 26 days annual leave rising to 30 after five years of service.

· Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave.

· Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service

· Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.

· Discount vouchers including gym, retail, food & drink, travel, electricals and more.

· Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More​

· Death in service (4x Base salary)

· Legal Advice line

About the Organisation

Depaul UK delivers a wide range of support and housing services for young people and adults at risk of homelessness. We specialise in the provision of services that prevent homelessness, increase the resilience of those we work with and energise opportunities for employment, education, training and volunteering in the communities we work within. Our organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes.

You may have experience in areas such as: Support Worker, Peer Support, Project Manager, Care Caseworker, Youth Project Coordinator, Youth Caseworker, Care Worker, Health Care Assistant, Support Worker, Nurses, Social Care Worker, Care Assistant, Wellbeing Worker etc. #INDSCP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

About Open Cages

Open Cages is a UK-registered charity fighting animal suffering. We are part of an international organisation, Anima International. To achieve our goal we use scientific evidence, careful reasoning, and draw upon decades of collective experience. Just in the last few years, we have successfully helped improve the lives of hundreds of millions of farmed animals in the UK.

We are impact-oriented and use a wide array of tools to make the world a better place. Our current toolkit includes:

• Investigations which reveal the reality hidden behind the walls of factory farms
• Negotiations with companies to encourage them to eliminate cruel practices from their policies
• Advocacy to secure legal milestones for animals

At Open Cages we won’t stop until we end animal suffering. We would like to invite you to join us and help us achieve this goal.

What do you gain by working at Open Cages?

• Meaningful work – you will help build a world free from animal suffering.
• Time – you will be able to focus full-time on helping animals.
• High degree of flexibility – the work is almost totally remote and you will organise your working hours and workflow yourself.
• Trust – we expect you to make mistakes as a given and learn from them.
• Autonomy – you will experience freedom and independence in your decision-making.
• Transparency – you will have access to the work and decisions of others.
• Honest work culture – you will know what your colleagues are doing and what they really think.
• Knowledge – you will learn and receive support from people who have been fighting for animals for many years.
• Opportunity to grow – you will learn every day and be encouraged to experiment beyond your skill set.
• Ability to influence the organisation – we encourage our people to openly speak their mind and thus you will be able to impact what kind of organisation we are.
• A laugh – animal advocacy can be dark at times, we think that having a fun atmosphere is key to balance this.
• Transparently set compensation – Our salaries are not negotiable and are based on a transparent algorithm that is the same for each role.

Following a 3-month probation period, you will transition to a fixed-term contract. Upon successful completion of this term, you will be offered a permanent employment contract. A minimum salary of £39,695.24 gross (our salary base for people resident in the UK) will apply from the beginning of the probationary period. The salary base may change due to your previous experience related to the position, or your experience in animal advocacy (+3% for each year). In addition, the salary increases with your seniority in Open Cages according to the following model:

+ 7% – for every year worked at Open Cages during the first 5 years of work

+ 5% – for every year worked at Open Cages during the next 5 years of work

+ 3% – for every year worked at Open Cages during the next 5 years of work

+ 2% – for every year worked at Open Cages during the next years of work

About your role

We are a small and ambitious early-stage organisation with two full-time team members. Our current objective: to help the 1 billion chickens raised annually in the UK. By joining us as a campaigner you will be both strategising and spending time on the frontlines, by talking to the biggest companies, producing investigative reports and giving media interviews. Your first task will be to help us convince the UK’s largest food businesses to improve their chicken welfare policies through public and behind-the-scenes advocacy. While this may sound challenging, it’s a once-in-a-lifetime opportunity to make a historic change for those who cannot stand up for themselves. Someone has to pick up the fight, and we hope it will be You.

We can accommodate to you

Due to the broad scope of our work, there is no simple description of the perfect campaigner. There may also be certain areas where you are stronger than others, and we are open to fitting the role around you. We are looking for a generalist rather than a specialist. However, you do need to have some particular strengths such as resilience, persistence, creativity, and critical thinking. Ideally, some day, you will be able to lead a big team and transfer your knowledge to them.

No previous experience is required for this role. While experience will be valued (and reflected in the salary), we welcome applications from both seasoned professionals and passionate newcomers who align with our organisational culture.

What do we require from you?

• Strong belief in the mission of our organisation. Working for us should not be thought of as a ‘career step’. We want people who are motivated by our mission above all.
• Flexible availability. We think of ourselves as a small startup. The fate of the organisation rests on a handful of highly motivated advocates who want to do something ambitious with their lives. We want to maintain the intensity of our current operating culture, so you should expect to work the occasional weekends and late evenings.
• Not being an asshole. We expect you to treat others with respect, decency and compassion – even the occasional adversaries.
• A preference for hard work. Activism is our passion and one of the main motivations in life. To fit our culture, you have to be a person that is proactive and enjoys work.
• Growth mindset. Nobody knows how to fix the world, so we need you to keep learning. We constantly strive to be better at our activism, but also as people.
• Strong interest in a high-feedback culture. We have a culture of honest and direct communication. We talk openly about our strengths and weaknesses on a daily basis because we want to be the best. You will know what your colleagues really think of you and be encouraged to speak your mind.
• Ability to reason and communicate your thinking, especially in written form. In order to thrive in our organisation you must be able to think carefully, try to back up your ideas with reasonable evidence, and above all be open to being proven wrong and changing your mind.
• Fluency in English. You will be working in a UK-based organisation which will require constant communication with English speakers.
• Ability to work in the UK. This offer is open to candidates who are either currently UK-based, or are willing to move to the UK for the job. We are happy to do whatever we can to help you in relocating, depending on your needs and our ability. If you have any questions about what we can help with, don’t hesitate to write to us!

You do not need to be vegan or vegetarian. While all of our events provide only plant-based meals, we are open to anyone who wants to fight for a world that is free from animal suffering. We won’t turn down any help.

What will you do?

• Build culture – you will help build and reinforce our culture, so we never lose what makes up the strength of Open Cages.
• Embrace reality – you will make it your mission to understand the world as it is rather than as you would like it to be.
• Manage activists – you will manage and work with teams of both employed and voluntary activists.
• Experience frustration – you will feel frustrated about things you could do better or things that are not working in the organisation or your team, and use this frustration as an opportunity to refine and elevate our organisation.
• Question ideas – you will question common knowledge, especially your own ideas, so that our results are always as good as they can be.
• Optimise your performance – you will continuously deepen your knowledge – both about particular areas of animal advocacy and about how the world works – and enjoy this process.
• Prioritise action – you will act even when there is not sufficient data.
• Abandon projects – you will change your objectives when it makes sense, no matter the time already invested.
• Respect and trust others – you will be there for others and trust their intentions. You will support them when they succeed and when they fail.
• Seek information independently – you will be responsible for acting very independently which will require you to obtain and verify data.
• Make mistakes – you will embrace your mistakes without being ashamed with the desire to learn from them.
• Try again and again and again – the decision makers we want to reach often don’t want to improve animal welfare, others may simply not have time for you. In this role you will need extreme persistence in order to gain traction with companies.
• Build relationships – you will need social competence as you try to build trust and work with company executives to make progress for animals.
• Strategise – it is not easy to change the world. As a campaigner you will ask yourself endless questions. You will be responsible for campaign strategy which requires careful planning and the ability to think ahead.
• Take risks – negotiating in a high stakes meeting, attending a farming conference, organising a protest, taking 500 videos of a retailer’s chicken products for a BBC story (yes, we did this!) – in this role you will need to be comfortable with stepping out of your comfort zone.
• Conduct research – you will spend many hours online gathering information, working with investigators and lawyers, or delivering 50 chicken products to a lab in Germany (we did this too).
• Create engaging content – you will produce emotive graphics and videos for social media, factual reports and data-driven briefings for journalists and politicians.
• Work with the media – you will engage with journalists, write press releases, and give the odd interview.
• Mobilise advocates – you will write emails to our supporters and motivate them to take action with us. You will also organise and run street actions like protests and stunts.

Do you think this role is too challenging and you're not fit for it?

You may be thinking that this role would be interesting for you, but you won’t make the cut. 

We encourage you not to worry and fill out the application nonetheless, especially if you meet our requirements (even on a basic level) and you think this position could bring you a lot of joy. Leave the judgment about your competence to us. You may even learn something useful along the way.

We prepared support materials to help you through the application process. We'll also be hosting informational webinars about this role and our recruitment process – click ‘Redirect to recruiter’ to see the website for more details.

Who are Guts UK Charity?

Guts UK Charity is committed to a world where digestive conditions are better understood, better treated and everyone who lives with one gets the support they need. Too many people are suffering or dying in silence or alone. They don’t know where to turn for information or support, diagnosis takes too long for many, and treatment can often come too late.​

We are the only UK charity funding research into the digestive system. We raise vital awareness of digestive conditions, fund life-saving research, and provide patients and loved ones with expert information and support – we are informed by evidence and expertise, our community, and the patient voice.​ 

Our mission is simple: to improve the lives of millions of people affected by digestive conditions 

The role of Helpline Advisor

For several years, Guts UK have provided information, support and guidance to our community over the phone and by email. This year, we’re formalising that service into a professional Helpline and are looking for someone to join our small, talented support team.

During the initial 6-month trial period, the Helpline phone lines will be open Monday to Friday, 10am to 2pm, but this may expand or change later in the year. Queries could be received via phone, email or web-query form.

​As a member of the Helpline team, you will offer on demand information, support, guidance and signposting primarily to enquirers living with, or caring for those with, digestive conditions and symptoms. The support offered will include receiving calls, emails and web form queries from people who are looking for more information about their digestive condition, need to know where they can turn to for support, or are waiting on a diagnosis and need help navigating how to get there. You will provide appropriate information, guidance and signposting to our own information and other external support organisations. As a charity, Guts UK covers all digestive symptoms and conditions, across the whole of the UK, and so no two days will be the same and queries will be diverse and interesting.

The role holder will man the Helpline (alongside others from the team) from 10am to 2pm (with a 30-minute lunch break) and during that time will receive, respond to and appropriately log phone calls, web-queries and emails.

Who we’re looking for?

· Do you want to make a difference every day?

· Do you have resilience & adaptability and thrive in a small, close knit team?

· Are you passionate about customer service and care?

· Do you want to empower people to understand and improve their own health management?

Ideally, we are looking for someone who has already spent time working on a helpline service (even better if it’s a charity helpline service) but we will consider applications from candidates if they have demonstrable customer service, and telephone experience.

Location

The Helpline team have a secure office space in our Huddersfield based office in which they can handle confidential calls and information. This is supported by hybrid working, with team members able to work from home as well.

Please see the attached detail job pack for further information and how to apply.