Data Management Jobs

The Director of Charity will play a key  role in developing a progressive and growing NHS charity onto the next steps of its journey to fulfil the Trust’s ambition to be the charity of choice in the region.

You must be an ambitious and innovative leader with senior management experience and an extensive knowledge of fundraising and marketing, to command the confidence of staff and peers, with strong diplomatic skills and determination.

As the most senior management role with corporate responsibility for the Charity, you will work closely with the Director of Communications and Engagement and the Corporate Trustee to provide leadership, and strategic and operational management of the work of the Charity.  You will manage the fundraising team and play a leadership role in soliciting and stewarding major and principal gifts in support of the strategic priorities of the Trust, as set out in the Trust’s Strategy.

Proven communication skills are critical as the role also requires a level of confidence in working with a wide range of stakeholders, including NHS Directors, including non-execs, senior management, senior clinicians, hospital staff, patients, key donors, celebrities, businesses, community supporters and volunteers.

Playing a central to the role, you will be responsible for increasing the Trust’s charitable income from the current circa £2.4m per annum to £5m over the next 3 years.

The purpose of the role is to ensure that the Charity is well managed and that there are clear strategic and operational plans that reflect charity best practice and can allow the Charity to deliver its full potential for charitable support of Frimley Health NHS Foundation Trust. 

Our ideal candidate will be a digital expert. You might have experience from the public, private or third sector or as a freelancer.

You will understand audiences and be a great writer for digital channels. You will be at home with the technical jargon of the digital world but be able to interpret and translate this for colleagues across the charity, cutting through piles of data to spot what is important.

This is a revamped, highly rewarding role, reflecting a renewed emphasis that we place on our paid media, and your work will be transformational working within a friendly and hardworking team committed to keeping children safe from sexual harm.

Safeguarding

We are committed to safeguarding and protecting the vulnerable adults, children and young people that we work with. As such, all posts are subject to a safer recruitment process including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.

Equality, diversity and inclusion

We believe in creating a positive environment where our differences are respected and each of us feels valued for our contribution. Showing respect and consideration to all is part of our values and at the core of our culture.

As an inclusive employer, all qualified candidates will be considered regardless of race, ethnicity, religion or belief, age, socioeconomic background, gender identity or expression, sexual orientation, pregnancy and maternity and caring responsibilities, marital status, nationality and disability including invisible disabilities and neurodiversity. As part of our safer recruitment process we actively remove bias from applications i.e applications are anonymised prior to sharing with the recruiting panel and equal opportunity monitoring forms are removed from applications on receipt and retained by HR for analysis reporting.

Warwickshire and Solihull Community and Voluntary Action  

is recruiting a 

Networks and Representation Lead 

£28,235 per annum (£17,169.93 pro rata)

22.50 hours per week 

3 years Funding with Possibility of Extension 

Do you want to help raise the profile of the voluntary, community social enterprise and faith sector (VCFSE) in Solihull?  

We are seeking an individual who is committed to strengthening the voice of the VCFSE in local decision making. The successful candidate will help to ensure the VCFSE is represented and involved in key strategic boards and partnerships. They will provide opportunities for cross sector networking and engagement between the VCFSE and the public and private sector.

The successful candidate will understand the impact of the VCFSE and have experience of effective partnership working 

To apply for this role, you are required to hold a driving licence and have use of a car for work purposes. 

If you think you fit the brief for this exciting role,

download the Application pack fromour website - No CVs 

CAVA is an equal opportunities employer -

‘Putting Equality, Diversity and Inclusion into Practice’ 

WCAVA is a Registered Charity no. 1123402 and a Company Limited by Guarantee no. 06531268 

Closing date: Monday 18th November 2024, 09.00am 

Interview date: Friday 29th November 2024 

Do you want to work with a leading advocacy charity organisation supporting those in need?

Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?

Are you keen to make a difference to people who want to be heard?

Then come and join us here at VoiceAbility.

We are looking for a new Team Leader to join our team in Moray, Highlands, and Island.  We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support.

About us

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website.

About the role?

We have an exciting opportunity for a Team Leader to join our team covering Moray, Highlands, and Island.  You will be a passionate supporter of quality driven, outcome centric, advocacy provision and in coaching others to achieve the exacting standards of excellence in advocacy required to support our clients.

About you

We are looking for a strong and resilient leader with experience of managing a team. Desirably you will have worked or volunteered in a welfare, supporting role, or caring for adults or young people who have support needs.

You will be committed to driving high performance and practice standards by actively engaging with our Practice Management team to interpret data. Thereby, making informed decisions and ensuring that the highest standards of advocacy are achieved.

You will ensure a culture of learning and continuous development through a mix of team and supervision meetings, and reflective practice.

You will be experienced in managing risks relating to the safety and wellbeing of staff members and the safeguarding of service users.

How will you make a difference?

You will be responsible for ensuring your team delivery of the highest standards of advocacy, ensuring that all contact with clients is outcome driven.

You will support your team and ensure that they have the necessary skills to make a difference in peoples lives on a daily basis.  Assisting them to grow in confidence and empowering them to assist those in need of support.

You will work resourcefully and collaboratively with people across the organisation to assist you and your team, fostering a learning culture where all views are respected.

Benefits

• 28 days annual leave plus bank holidays
• 5% employer pension & 3% employee contribution
• Salary sacrifice pension scheme
• Separate Life Assurance Cover
• Staff discount scheme including retail discounts, entertainment, holidays etc
• Discounted Gym Membership; Employee Assistance programme.
• Supportive working environment fostering a good work/life balance.
• Support with continuous professional development.

Equality and Diversity
VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. 

How to apply

To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form.

Important Dates:

Closing date for applications: midnight on 10th November, however, VoiceAbility reserve the right to withdraw this vacancy before this date.

Job Summary

CAAS provide an ADHD and Autism Support Service for the 8 boroughs of NW London, from our base in Eastcote, with a team of Support Workers.  Our work includes offering information, advice, and support to ADHD / autistic people, their families, and professionals in NW London, with the aim of improving quality of life and developing neurodiverse-aware communities.  Some of the support is offered through one2one meetings, some of the support is provided through groups and courses which aim to increase understanding and awareness, and provide opportunities for peer support, and some of the support is offered through training and workshops to educate professionals and drive for accommodations to be made to services to allow greater access for our client group.

The Family Team Lead will assist the Family Service Manager in overseeing the operational running and leadership and management of our Family Team at our centre in Eastcote.

The Family Team Lead will be responsible for the line management of some of our Family Support Workers, as well as the direct delivery of services, including being the lead facilitator on some of our parenting courses.  As such, we are looking for a friendly, organised and hard-working individual. The role requires strong administrative skills, excellent communication skills and a drive to ensure everyone who seeks support from us has the best possible experience. If you’re passionate about supporting neurodivergent people and their families, then this is an ideal opportunity for you.

There is no requirement for any experience of, or understanding of, autism / ADHD, as we will provide training on the conditions.  This role will best suit someone who is very organised, who is able to task switch easily between line management, project management, client facing support work, group facilitation, course content creation and strategic and operational planning activities, and who is able to interact with a high number of clients and staff each week in order to ensure the sufficient number of appointments are provided to meet our funder requirements. 

The ideal candidate will possess experience working with vulnerable individuals and demonstrate confidence, composure during crises, quick thinking, and adaptability. A genuine acceptance of diversity and a keenness to learn are essential.

This role would suit someone with a key worker, social worker or teacher background.

Key Responsibilities – Project Lead

Line Management

· Organise and lead regular meetings for team members, including case management and monthly performance review meetings, fostering a culture of continuous improvement.

·Supervise the Family Team staff in fulfilling their own job descriptions, supporting their professional development and ensuring the effective use of resources

· Develop good knowledge and understanding of the services for which you are accountable, and to ensure the implementation of better practice initiatives

· To ensure that the Family Team work collaboratively to manage and lead their clients in an effective way, in line with best practice and CAAS values, making a positive difference to the people we support whilst improving their outcomes

Project Management

· Support the Family Services Manager in planning, mobilising and delivering projects to better support clients across NW London

· Develop key relationships with professionals and funders in NW London to ensure effective mobilisation, communication, delivery and evaluation of projects

· Prepare risk management, quality assessment and process documents to ensure projects are delivered safely, effectively and in line with our policies and procedures.

Family Services Development

· Support the Family Services Manager in driving forward the family team strategic and operational plans, so that our family services remain impactful, user led, accessible and current.

· Ensure output, outcome and impact measures are considered, maintained and evaluated across staff and across projects to ensure continuous performance improvements.

· Provide first line safeguarding guidance to the team, to support them in delivering appropriate, safe and compliant safeguarding of all who access family services

· Deliver a programme of ongoing resource review and development, to ensure the PowerPoints, resources and tools used by the team in the delivery of their work are up to date, appropriately branded and effectively stored on our system

· Lead a programme of ongoing professional development within the team, to ensure that the different skills, knowledge and experience within the team is cascaded throughout the team, and new learnings and ways of doing things incorporated. 

· Support the development of a ‘Client Voice’ project to identify how best we can hear and respond to feedback from family clients that we serve – and those that we don’t currently serve – so that our services can be tailored and effective for our wide community. 

Key Responsibilities – Supporting Families – Direct support of families

Providing individualised support

· Offer one to one support as requested by families and professional agencies, e.g. by supporting families in preparing for or attending meetings with schools/health/social services etc. 

· Diligently record actions and monitor client progress using live reporting software, and assess risk and accommodation needs of the clients, to support their individual needs and protect them.

·Promote CAAS parenting resources, both in person and online.

· Develop knowledge and relationships of regional voluntary and statutory organisations and be able to signpost families to local agencies as necessary. 

Facilitating Workshops and Training

· Deliver training to professionals in schools, education settings and the community.

· Facilitate CAAS specialist parenting courses, such as our Understanding Autism course. 

Drop-In Support Co-ordination

· Our drop-in support service is the bedrock of our family support work, and we have offered drop-in support sessions for parents for over 20 years.  Our drop-in support service has grown in the last year, and now encompasses daytime and evening groups, both in our centre and online.  You will act as the lead facilitator for the overall project, sharing best practice across the different elements of the service, evaluating its effectiveness for those we serve.

Key Responsibilities – Liaison and Consultation

Outreach and Representation

· Serve as a representative of CAAS to advocate for organisational interests and services, as well as to voice client concerns and ensure their needs are addressed.

·Participate in community outreach efforts, including attending SEND specific local events

· Liaise with local professionals to create and sustain partnerships and coordinate services.

· Engage with statutory and volunteer services within the borough, such as health, social care, and Carers support services, to establish a support network.

· Attend charity events, networking promotions, and exhibitions to maintain and develop professional relationships.

Knowledge Management and Advocacy

· Remain up to date with all organisational services for accurate representation and consultation.

· Stay informed about existing support services in NW London.

· Keep abreast of national and local trends and developments affecting ADHD / autistic children and their families, identifying opportunities to raise awareness and develop suitable services and support.

Key Responsibilities - Organisational

Client Documentation and Communication

· Provide written reports as required by professional agencies and CAAS and develop appropriate project-specific monitoring or reporting requirements.

· Enforce and comply with GDPR standards for all data handling and communications.

· Uphold a neuroaffirmative approach in all communications, aligning with CAAS brand language and aesthetics.

Professional Development and Team Collaboration

· Comply with policies, procedures, guidelines, and codes of practice as laid down by CAAS and the Law.

· Participate in monthly supervision to enhance service quality and personal development.

· Attend, contribute to and lead a range of meetings with colleagues across the organisation, offering insights and feedback.

· Attend and deliver staff training throughout the year to remain updated with best practices and organisational procedures.

Other Responsibilities

· To carry out other tasks appropriate to the post and as agreed with the Family Services Manager.

· To actively participate in and undertake training and development of self and others.

Please note job descriptions only reflect 80% of a role and are not an exhaustive list of duties. You are expected to carry out other activities that are within the scope of the role.

Person Specification - Essential

· Previous experience managing people and projects.

· Experience of co-production that values the expertise and experiences of all stakeholders, ensuring that services are more responsive to the actual needs and preferences of those they are intended to benefit.

· Have clear and confident communication skills, to represent the organisation effectively both internally and externally.  Demonstrate openness and authenticity through communication, embodying CAAS Values including integrity, valuing difference and foster trust and respect.

· Robust knowledge and experience of safeguarding practices and risk management.

· Be well-informed about reasonable adjustments, strategies, and coping mechanisms to support the needs of neurodivergent people.

·Show the ability to manage a diverse workload with competing demands

· Exhibit the ability to monitor and evaluate work effectively.

· Be proficient in computer software, as much of the work is managed through technology and computer systems.

Person Specification - Desirable

· Have experience or knowledge of working with neurodivergent children and their families, including an understanding of the challenges faced.

· Qualified facilitator / demonstrable experience in facilitating groups and delivering training.

· Voluntary Sector Experience.

· Counselling, facilitation, or coaching skills.

Equal Opportunities

CAAS recognises the positive value of diversity, promotes equity and challenges discrimination. We welcome and encourage job applications from people of all backgrounds, including applications from Black, Asian and Ethnic Minority communities, people who identify as having a disability, and LGB+, Trans and non-binary candidates.  

We also recognise the value of flexible working, so will consider different types of flexibility (such as term time, annualised or compressed hours, and a minimum requirement of 60% working in the office for all staff), as well as the possibility of offering the role on a job share basis. 

CAAS is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.  The successful candidate will be required to undergo an enhanced DBS disclosure. 

PLEASE NOTE WE FOLLOW SAFER RECRUITMENT PROCESSES, SO WE WILL NOT ACCEPT CVS INSTEAD OF APPLICATION FORMS. TO APPLY FOR THIS ROLE YOU MUST FILL IN THE APPLICATION FORM ON THE VACANCIES PAGE OF OUR WEBSITE

Contract:  Permanent, full time 37.5 hours per week  

Salary:  £25,787 - £27,886 per annum 

Location: Sheffield, S7 2PY 

Closing date:  Sunday 10 November 2024 

Interview date:  19 & 20 November 2024 

We’re recruiting an Assistant Manager – Client Services to oversee the smooth operational delivery for our client journeys across our rehoming services at our rehoming, advice and behaviour unit in Sheffield. You will help us ensure the right pet is placed in the right service, in the quickest amount of time and our clients, pets and people, receive excellent care throughout the admission and adoption stages of the rehoming process. 

More about the role

At Blue Cross, our ambition drives us, and our Sheffield rehoming, advice, and behaviour unit in South Yorkshire, just a short drive from the beautiful Peak District, plays a vital role in helping us achieve our goals and support more pets in need. Our proactive team is dedicated to assisting the local community in various ways, from helping people and pets in need through our food bank to providing rehoming services for a wide range of pets. Without cattery or kennel facilities, we must be innovative as a team to ensure we can address the most urgent cases. 

This is an exciting opportunity to join Blue Cross as the Assistant Manager – Client Services, where you'll lead a dynamic team committed to providing exceptional client care. You'll make informed decisions that prioritise pet welfare and deliver outstanding rehoming services. 

In this role, you'll actively enhance our clients' experiences, ensuring every interaction is positive, efficient, and upholds our high standards. You’ll play a key part in helping the centre meet its targets for pet-related income, adopter and admitter satisfaction, and supporter engagement. 

You’ll also take charge of client service reporting, collaborating closely with the centre’s senior leadership team to understand pet throughflow and client journey satisfaction. This insight will empower you to identify, create, and implement continuous improvements. Additionally, you’ll be involved in the admission and adoption processes, managing enquiries from the public wishing to relinquish pets, prioritising admissions, promoting pets in care, and facilitating successful adoptions. 

As the Assistant Manager for Client Services, you’ll ensure that outstanding customer service is at the heart of every interaction. You’ll help create welcoming and engaging public areas, ensuring the administration of admission and adoption processes adheres to internal protocols and regulations, including GDPR. 

This is a full-time position, working 37.5 hours per week on a rota that includes weekends and bank holidays. 

About you

You have a deep understanding of the processes and stages involved in admitting and matching pets with their new owners. Your passion for exceptional client service, coupled with strong analytical skills, allows you to rigorously monitor, assess, and evaluate to drive meaningful improvements. 

As a positive and innovative manager, you know how to inspire and motivate your team, fostering a culture of continuous improvement. You’ll lead a team of Pet Welfare Assistants, empowering them through effective management and coaching to reach their full potential. 

With excellent communication skills, you adapt your approach to resonate with different audiences. You thrive in a fast-paced environment, staying calm and organised while juggling multiple tasks and making sound decisions under pressure. 

Having worked in emotionally charged settings, you understand the importance of resilience and possess excellent “bounce-back ability.” Your emotional intelligence and empathy enable you to support both your team and members of the public, creating a compassionate and effective workplace. 

Knowledge, skills, and experience  

• Experience of working in a rescue welfare environment. 
• Significant experience of managing a team. 
• Experience in delivering high level client service. 
• Experience of working in a fast-paced environment. 
• High standard of verbal and written communication. 
• Proven decision-making ability. 
• Current full driving licence. 
• The ability to demonstrate, understand and apply our Blue Cross Values 

It would be great (but not essential) if you also had:  

• Performance management and improvement experience.  
• Understanding of safeguarding issues. 

Want to know more detail? Great! We have attached the job description which hopefully gives you everything you need.  

How to apply  

Please visit our webiste, click the apply button and complete the online application process before the closing date Sunday 10 November 2024. 

We reserve the right to close this vacancy early should we receive an overwhelming response.  

Blue Cross benefits   

Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.  

In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.  

Our generous benefits package includes:  

• Enhanced annual leave entitlement: 30 days plus bank holidays  
• Pension scheme with enhanced employer contribution  
• Health cash plan  
• Life assurance  
• Unlimited access to an employee assistance programme  
• Programmes for physical and mental wellbeing support  
• Free access to GP via MetLife  
• Recognition scheme Annual volunteer days 
• Claim for professional fees  

To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.

About Blue Cross

Blue Cross is a national charity that has been helping sick, injured and homeless pets since 1897. 

Every month we help thousands of pets and their people by providing veterinary care, expert behaviour advice and find homeless pets loving families. We also offer education for future generations plus pet bereavement support for those who have lost their beloved pet companion. 

We love the ways that pets can make such an amazing difference to the people they live with and we offer lifelong support and advice to help that unique relationship thrive. With your support we can give back to more pets and their families who need our help. 

Pets change lives. We change theirs.
 

Our commitment to diversity and inclusion 

We believe that every pet should enjoy a healthy life in a happy home, and we always seek to recruit the best people who share our values and commitment so we can continue to help and support pet owners across the UK to achieve this. 

At Blue Cross, we want you to feel that you belong, without the need to hide any part of who you are.  

Diversity and inclusion at Blue Cross means creating a workplace where all people, regardless of gender, race, sexual orientation, religion, nation or country of origin, disability, age, and socioeconomic backgrounds are welcome, respected, supported, and have access to equal opportunities.   

We are working hard to reflect the world we live in and the communities we serve at every level of our organisation. As much as we have made positive advances, we consider diversity and inclusion to be a work in progress – a continual commitment that remains a priority for all of us.  

If you would like to talk to us about any reasonable adjustments or changes to our recruitment process to support you to be your best, then please get in touch.

Our values    

Our values define the way we do things. We use them every day to guide us, and to make sure we put people and pets at the heart of everything we do.  

Compassionate: We listen, we are non-judgmental, we are kind and caring to the pets and people we encounter, and we offer support in difficult times  
 

Courageous: We make brave decisions, embrace change, and encourage innovation, ensuring we always act with integrity – doing the right thing even when no one is looking  
 

Inclusive: We value all our relationships and work in an open and positive culture where we celebrate our diverse talents and empower you to be you 

This is an excellent opportunity for a highly-organised individual with excellent attention to detail, to play an important role supporting the aims of the organisation. This post is a key role within Community Arts North West, working closely with CAN’s Executive Director, to ensure the smooth running of many aspects of the company’s business.

This includes responsibility for:

• Company Reporting: To lead on company reporting to CAN’s core funders.
• Database management: To manage CAN’s monitoring database and email marketing database, and implement their use.
• Governance: To support the administration of CAN’s Governance responsibilities (Board of Trustees and Board meetings).
• Office management: To manage the CAN Office.
• Company administration: To manage and implement CAN’s administration systems and responsibilities.
• Operational support: To support the operational running of the company.

4,000 professionals, 0 days wasted, 1 incredible purpose.

Contact Centre - Senior Manager (Supporter Services)

£55,000 - £60,000 plus

Reports to: Head of Supporter Engagement

Directorate: Marketing, Fundraising & Engagement

Contract: 12 month fixed-term contract

Hours: Full time 35 hours per week - we are open to various flexible working requests such as compressed hours (10>9)

Location: Oxford, Oxfordshire Office-based with high flexibility (1-2 days per week in the office)

Closing date: 12 November 2024 2024 23:55

This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. Please let us know if there is anything about the recruitment process that you would like to discuss, in particular if there are any changes or adjustments that would make it easier for you to apply.

Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

Recruitment process: 1st stage competency-based interview, 2nd stage will include a task relevant to the role.

Interview date: 25th and 28th November for first stage and 2nd/3rd December for 2nd stage

At Cancer Research UK, we exist to beat cancer.

We are looking for an experienced Contact Centre Senior Manager to join our Supporter Services team in Oxford. Our passionate and inspiring customer service representatives speak to c1500 supporters per week in a mix of outbound and inbound calls helping them with both fundraising and increasing loyalty to CRUK or supporting them in registering for events, making donations, seeking advice and much more.

As a Senior Manager in the team, you will line manage 6 managers and have overall responsibility for a team of c60, so you'll need to come with solid line management experience. We are looking for a people centric leader that knows how to engage, motivate and inspire a large, diverse team and someone who embodies our values.

It's an exciting time to be joining the team as we embark on our automation journey, moving from Siebel to Salesforce, so this is a real opportunity to have an impact and shape what that journey looks like.

Our supporters are at the heart of everything we do so it is essential we make every interaction a memorable one.

What will I be doing?

• Motivate and inspire the team to provide a great experience for our supporters through high levels of engagement via a range of contact channels.

• Coach, mentor and empower staff to develop their skills and provide support for them in delivering their objectives.

• Create and harness a collaborative working environment to encourage teamwork, energy, creativity, a sense of fun and positive staff engagement.

• Act as a point of escalation to resolve any issues relating to the performance of the team and supplier.

• Owns the contract for our external call centre suppliers and ensures that the service they provide is seen as an extension of the team at Cancer Research UK.

• Develop and implement strategies to improve service delivery and efficiency across the breadth of contact centre services

• Through our outbound services, achieve annual income targets

What are you looking for?

If you have experience as a Contact Centre Manager, Support Services Manager or Support Centre Manager we would love to hear from you. Whatever your background you'll need to demonstrate…

• Strong customer and supporter focus

• Experience of delivering high quality supporter/customer service across multiple teams, in different locations, in a similar organisation (call centre)

• Proven experience of line management of multi-disciplined teams working across a range of projects (scale and scope), for multiple customers

• Ability to manage, develop and motivate teams, particularly during challenging times

• Proficiency in contact centre software and CRM systems with ability to identify opportunities for technological improvements and upgrades

• Analytical skills with the ability to interpret data and make informed decisions.

• Experience providing input to and implementing: strategy, policy and operating

*Internally this role is known as Senior Manager (Supporter Services)

Our organisation values are designed to guide all that we do.

Bold: Act with ambition, courage and determination

Credible: Act with rigour and professionalism

Human: Act to have a positive impact on people

Together: Act inclusively and collaboratively

We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.

If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you.

What will I gain?

We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.

How do I apply?

We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively.

Position type: Permanent. Full time, 37.5 hours per week. Flexible working will be considered. 

Responsible to: Head of HR (with matrix management by Volunteer Development Manager & L&D Manager)

Direct reports: None

Location: ShelterBox HQ, Truro, Cornwall

Role purpose:

The role of the People Assistant will be to provide administrative support to the People Team. You will contribute to the efficient running of the department and assist in the delivery of a supportive, employee-oriented organisational culture that emphasises quality, continuous improvement, and high performance.

This is a busy generalist HR role and will give you a broad experience to many different elements of HR practice including recruitment, onboarding and induction, metrics and analytics, EDI, safeguarding, wellbeing, volunteers and learning and development within the humanitarian sector.

Who are we looking for? 

We are seeking a motivated and enthusiastic individual who is looking to start or develop their HR career. You will be a people person, committed to delivering excellent customer service who is able to work and communicate well with different individuals and teams, both internal and external to ShelterBox.

As the first point of contact for the HR Team the ability to manage different tasks and priorities simultaneously and have excellent attention to detail will be key.

This role will help generate and collate monthly and quarterly people metrics so excellent IT skills (particularly Microsoft Office and database reporting) are essential. As a member of the HR Team, you will be handling a wide range of data, including sensitive and personal information, as such you will work with discretion and adhere to confidentiality.

Achievement of, or study toward, your CIPD Level 3 is preferable but is not essential. Knowledge of basic employment law and HR practices would be advantageous for the role.

Main role and responsibilities

This role will primarily provide administrative support for the day-to-day running of the HR Team as well as delivering administrative tasks for the Learning & Development (L&D) Team and Volunteer Development Manager. This role will also support ongoing strategic work projects of the People Team. This role will also help support the diary management for the Director of People.

Duties will include but not be limited to:

· Administration of all recruitment campaigns including advertising, arranging interviews and candidate management.

· Administer all HR-related documentation in a timely manner. Documents will relate to starters, leavers, Maternity/Paternity, probation completions, etc.

· Generate and report on monthly and quarterly people metrics.

· Management of the HR inbox and timely response to queries.

· Assist with HR project and strategy work

· Information management of the HRIS ensuring electronic records are accurately maintained and updated in accordance with GDPR legislation including personal details, absence management and employment records.

· Monthly employee file auditing, ensuring records are accurately maintained including return to work, probation, and appraisal completions.

· Support internal communications including organisational updates, wellbeing, and staff newsletters.

· Diary management support for the Director of People

· Note-taking and meeting preparation

· Support office events and initiatives in person and online

· Assist with background checks – including references and DBS checks.

· Administration of H&S requirements (including DSE Assessments).

· Coordinate the logistics and administration for our residential programmes including venue booking, travel and accommodation booking, and sourcing volunteer support.

· Support the administration of the Learning Management System (LMS)

· Manage the incoming communication from the organisation to the shared inbox to ensure all requests are dealt with in a timely and professional manner.

· Support the administration of L&D solutions including participant management, scheduling and attendance tracking.

Other responsibilities

· Any other duties as required which are deemed appropriate to the level and grade of the post.

Interviews for the role are scheduled for 18th and 19th November. 

Deputy Head of Strategic Planning (Student Numbers) | £55,000 - £60,000 + benefits

For a large, London-based University, we are recruiting a Deputy Head of Strategic Planning (Student Numbers) to lead on all matters relating to student numbers. Managing a small team, this role will develop and provide reporting on all stages of the student journey from forecasting and budgeting to recruitment, enrolment and continuation reporting. Working with the Statutory Returns and Data Governance team, this role will provide accurate students numbers for use across internal processes and Academic Workload Planning.

Main Duties:

• Lead the University's provision of accurate student number data and reporting to stakeholders across the full student lifecycle
• Manage the use and development of systems used to model and visualize student number data
• Act as point of contact for student number planning, advising on academic programme development
• Lead the delivery of data transformation projects and support the development of strategy and sub-strategy KPIs
• Maintain an up-to-date knowledge relating to University strategic planning and student number planning as well as the Higher Education sector's data, policy and regulation landscape.
• Lead, motivate and manage a team of highly performing staff

Person Specification:

• Expert knowledge of student number data, planning, forecasting and reporting
• Experience in developing reporting systems on student numbers across the student lifecycle
• Staff management, leadership and development
• Experience of higher education including a solid understanding of wider higher education external data requirements (e.g. UCAS, OFS, DfE, JISC/HESA, SLC, EFSA etc.)
• Experience of working with student record systems such as Banner or SITS.
• Experience of league table methodologies and strategies and tactics for improving organisational performance.

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As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.

Research Funding Officer (Research Impact)

Permanent

Salary: £28,000 - £30,000 per annum, plus benefits

Full time – 37.5 hours a week 

London N1

We're a hybrid working employer, meaning you're currently required to come into the office a minimum of 2 days per week, currently Tuesday and Wednesday or Thursday.

Closing date: 5pm, Friday 8th November 2024

Interviews: w/c 25th November 2024

Preventing cancer, saving lives

Ready to play a pivotal role in advancing cutting-edge cancer prevention research? Join us as a Research Funding Officer (Research Impact) and support innovative global studies on how diet, nutrition, physical activity and body size influence cancer prevention and survival.

We are seeking a Research Funding Officer (Research Impact) to work mainly on our Research Grant Programme. As part of our Research Funding team, you will support high quality and innovative research on the effects of diet, nutrition, physical activity, and body size on cancer prevention and survival, managing an international portfolio of projects and working closely with leading researchers around the world.

In addition to the Research Grant programme, you will have the opportunity to contribute to other Research Funding activities such as our Academy programme and work closely with colleagues across the Science department and with other departments such as PR & Editorial and Fundraising.

The Research Funding Officer (Research Impact) will work mainly on the post award phase (e.g. active monitoring of funded projects, liaison with our grant holders, supporting our Academy programme initiative and evaluation of the impact of our funded research).

You will have experience working in a fast-paced research environment, whether in academia or research administration/management. Strong writing, communication, and presentation skills are essential for engaging a diverse range of audiences. Additionally, you should possess a solid understanding of statistical analysis. A Bachelor’s degree in Biological Sciences or Nutrition is required, while a Master’s degree is preferred but not essential. An interest in science communication and social media is also desirable.

Application Details:
If you are interested in this role/s and feel you possess the necessary requirements, please submit a current CV and covering letter (maximum 2 pages) by the closing date. Please indicate in your covering letter which position you are applying for. 

You must have current right to work in the UK. 

Please note: Your cover letter should highlight how your skills and experience will benefit WCRF International and equip you for the role.

Due to the high volume of applications we receive, we are only able to provide feedback to shortlisted candidates. If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. 

For over 900 years Tewkesbury Abbey has stood as a spiritual, cultural and heritage resource for the town, region and nation. We are now investing to double visitor numbers and to safeguard this heritage for future generations.

As Head of Marketing and Events you will play a key role in shaping and delivering these plans.  As the first tranche of our new investment, you will be in at the ground floor and will oversee the growth of your marketing team, as we deliver on these plans.  This is a unique opportunity for a creative marketing professional.  The successful candidate will be a flexible team player who is looking for an exciting new challenge and the opportunity to shape the next chapter in the life of the Abbey.

Deadline for applications: 9am Friday 15th November 2024
Interviews: Monday 25th November 2024

The King's Trust

We've changed our name from The Prince's Trust to The King’s Trust. Rest assured, the support we offer young people remains the same. This change marks an exciting new chapter for us, and we hope you'll continue supporting us to transform young lives.

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Picture yourself alongside our Outreach and Marketing wizards and our customer service champions. Together, we're on a mission to ensure our young people aren't just safe but also revved up and fully immersed in their journey with us here at The King's Trust.

Could you become their personal champion? Imagine peeling back the layers to discover what's holding them back so that you can unlock their potential for astonishing progress.  Imagine having your own group of young people to support who will turn to you for that one-on-one support, guidance, and maybe just a nudge in the right direction.

Safety always comes first, so keeping a watchful eye on safeguarding, health and safety, and data protection is part of the deal! You’ll be the guiding force that empowers our delivery partners and service providers to reach for the stars.  Together, we will ensure every young person embarks on a remarkable journey, experiencing the extraordinary and achieving the dreams they've aspired to.

You’ll lead personal development sessions that take our foundation programmes to new heights. Whether it's in person or via a virtual session on MS Teams, some of these activities will be in the great outdoors and enjoying our wonderful green spaces. You won’t be sitting behind a screen every day, there will be some travel required to relevant local areas to support the delivery of these exciting programmes as well as programme visits.  However, it’s not all fun and games, keeping things on point means meticulously recording info and data about our young superstars, volunteers, or partners. It's all about making sure every step of their journey aligns perfectly with our funding contracts.

At The Trust, we're strong advocates for fostering an inclusive workplace where everybody feels seen, and it would be fantastic if you share that passion too.  Your mission? Making a positive impact by implementing a local action plan that harmonises with our big-picture EDI goals.

Be prepared for anything and everything. Alongside all these exciting responsibilities, you might even find yourself wearing different hats and stepping up when needed.

Ready to bring your A-game? Let's make every day count and create a brighter future for our young people of the future!

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Equal Opportunities 

Here at The King's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives. 

We are looking for people who can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.  

We are a Stonewall Diversity Champion and an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and PULSE (LGBTQIA+ Network). 

Safeguarding 

The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks by the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants. 

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

Breast Cancer Now are excited to recruit the new role of fundraising compliance officer to support its growing fundraising ambitions. As our fundraising compliance officer, you will play an essential role in ensuring our fundraising and marketing activities meet the highest standards in an ever-changing regulatory landscape, to mitigate potential risks for the charity and to maintain the trust of our supporters.

The varied role will work collaboratively with fundraising colleagues from across the charity. No day will feel the same, as you provide expert advice and assurance on a diverse range of fundraising products and marketing communications, this includes TV ads, prize competitions, social lotteries, and direct marketing campaigns. The role will work closely with individual giving team and our professional fundraising agencies to assure we are meeting our compliance commitments.

The successful candidate will also support the compliance team as it continues to develop the culture and maturity in fundraising compliance across the charity, with continuous improvement to our training, resources, process, communication and reporting.  

About you

The successful candidate will possess a blend of technical knowledge, analytical skills, interpersonal abilities and a keen eye for detail to ensure adherence to regulations and internal policies.

The ideal candidate will have some prior understanding of charity fundraising and the needs of working in an assurance role, but training can be provided.  Prior knowledge some data protection legislation and fundraising regulations would also be beneficial, such as the data protection act, fundraising code of practice, CAP code, gambling commission code, and HMRC gift aid rules. You will also be self-motivated and have an eagerness to learn and develop in line with the ever-changing regulatory landscape and the charities needs and goals.  

Ideal attributes of a candidate include an analytical mind, with the ability to review information, ask questions and make informed decisions to support the charity to meet its objectives, whilst also mitigating unnecessary risk.

You will be an approachable, confident and clear communicator, that can adapt your communication style to a variety of audiences in order to convey complex information in a clear and understandable manner, that is both educational and builds productive relationships with colleagues.

Excellent organisation and IT skills are also essential tools of a potential candidate, as the role will require effective task prioritisation to manage an active schedule, record management of compliance registers and folders, plus the analysis and production of detailed guidance procedures and reports.  

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working

This role is primarily based in our London or Sheffield office. Our hybrid working model allows you to work up to 3 days per week at home. Occasional travel will also be required for the role.

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact The Breast Cancer Now Recruitment Team. 

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date 9am on Tuesday 5 November 2024

Interview date Monday 11 November 2024