Data Management Jobs

About the Role

Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. MAP is the leading UK charity delivering health and medical care to those worst affected by conflict, occupation, and displacement, in the occupied Palestinian territory and Palestinian refugee camps of Lebanon.  

To ensure individual supporters are treated in a responsive and respectful way.  Also, to support the Fundraising team with the maintenance of records / transactions and assist with the management of MAP's fundraising database: Microsoft Dynamics.  

About You

As a Supporter Care & Database Assistant you will be the first point of contact for our supporters, community groups, organisations, media representatives & others who get in touch with MAP directly by phone, email and by post.
You will ensure that data entry into our fundraising database: Dynamics, is accurate and kept up to date, to enable us to steward our supporters effectively.
You will also be responsible for banking donations received at our London office and thanking our wonderful donors.
We’re looking for someone who is passionate about providing excellent customer service and is a clear communicator. You’ll understand how important it is for MAP to engage with our supporters effectively to ensure lasting relationships. 

Duties and key Responsibilities

  Be responsible for responding to supporter enquiries by telephone, letter and email, within our service level agreements.      as well as handling outbound supporter care calls and other communications.

• Process donations from multiple income streams, ensuring supporters are thanked according to internal guidelines.

• Maintain supporter and organisational records in our database. 

• Using data securely and with best practice data protection principles in line with GDPR.

• Help MAP to maximise return from the Gift Aid scheme by ensuring declarations are added correctly and updated where necessary.

• Develop & maintain effective working relationships with colleagues in & outside of fundraising.

• Carry out ad-hoc tasks when necessary, as discussed & agreed with the Supporter Care & Database Manager.

Other responsibilities

• To assist with the banking of cheque and cash donations received at head office.

General Responsibilities

• Support the mission, ethos and values of MAP

• Support and promote diversity and equality of opportunity in the workplace

• Work collaboratively with others in all aspects of our work

• Represent and be an ambassador for MAP

• Maintain and improve competencies through continuous professional development

• Abide by organisational policies, codes of conduct and practices

• Treat with confidentiality any personal, private, or sensitive information about individual organisations and or clients or staff and MAP data.  

Person Specification

Experience

• Experience of supporter or customer care

• Experience of customer relationship management (CRM) databases

• Experience of using Dynamics is desirable

• Experience of transaction processing, e.g. credit cards, cheques

Skills and abilities

• Good interpersonal skills and an excellent team player. Someone who is open, able, and willing to deliver beyond a personal brief

• Ability to work well under own initiative, meet deadlines and have a good attention to detail

• Interest and ability to learn technical skills relating to the functions of the fundraising database.

• Good communicator with an ability to share information in clear and concise language

• Strong attention to detail

Education/training

• Able to use a computer with confidence, advanced MS Office desirable 

Personal attributes and other requirements

•Commitment to a zero-tolerance policies on sexual exploitation & abuse/safeguarding. 
•Commitment to anti-discriminatory practices and equal opportunities.
•Commitment to the values and ethos of MAP (Solidarity, Dignity, Impact & Integrity).

• An ability to apply awareness of diversity issues to all areas of work

• Ability and willingness to work weekends/evenings on occasion to support events and other charity activities in the UK, and to travel overseas where necessary. 

Note: We encourage all interested applicants to apply even if they don’t meet all criteria in the person specification 

£58,000 per annum

Permanent, 35 hours per week (other flexible arrangements will be considered)

Part home/Part office (London) based

UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.

This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as our ICT Security Manager.

UNICEF UK needs an ICT Security Manager who can take responsibility for overseeing and implementing ICT security standards for our organisation of 400 hybrid-working colleagues in the UK. You will need a good understanding of Microsoft E365 and Microsoft Defender and will be well-versed in ITIL standards, change control processes and risk investigation and assessment.

You will need relevant ICT security qualifications (minimum AZ500, CISSP, CISM) or demonstrable equivalent knowledge derived from significant experience in roles which may have included IT support, network management, security management, server or applications administration. Putting your skills to work in this forward-looking organisation, you will play a critical part in enabling our work for children.

Act now and visit the website via the apply button to apply online.

Closing date: 9am, Tuesday 17 December 2024.

Interview date: Week Commencing 6 January 2025 via video conferencing (MS Teams).

In return, we offer:

· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)

· outstanding training and learning opportunities and the support to flourish in your role

· impressive open-plan office space and facilities on the Queen Elizabeth Olympic Park

· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.

· the opportunity to work in a leading children’s organisation making a difference to children around the world

Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process. When answering written pre-selection questions be aware that every question is scored on its own and without reference to your other answers.  AI-generated answers will be discarded.

We anticipate most colleagues will work flexibly in the office on the Queen Elizabeth Olympic Park in Stratford, East London (and at home.  We will happily discuss other flexible options to suit your circumstances.

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, women and disabled candidates because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.

UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.

The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.

We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.

If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.

If you do not hear from us within 28 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.

Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)

Head of Data and Business Intelligence (Remote)

Salary: £60,000 - £65,000 per annum

Hours: 37.5 hours per week 

Location: Remote, with occasional in-person meetings (travel expenses covered) 

Employment Type: Temporary or Fixed Term Contract

Duration: 3-6 months

About the Role:

We are seeking a dynamic and experienced Head of Data and Business Intelligence to lead a data-driven transformation for a respected charity. This hands-on, strategic role will involve overseeing data warehouse development, enhancing data integration, and driving the charity’s data strategy forward. This position requires a visionary leader with a strong technical background who can inspire a data-centric culture and enable impactful, data-informed decision-making across the organisation.

Key Responsibilities:

- Lead the Data Team and manage BI development, data engineering, and data analysis functions.

- Develop and execute the charity’s data strategy to support effective decision-making and performance measurement.

• Oversee the design, development, and maintenance of the centralised data warehouse, ensuring data quality and accessibility for analysis and reporting.
• Partner with cross-functional teams to meet their data needs, including the Executive team, SLT, and operational teams, to enhance reporting and impact measurement.
• Spearhead the migration of data warehousing and reporting capabilities to a cloud-based solution, improving data interoperability.
• Establish data governance policies, ensuring compliance with GDPR and other data protection standards.
• Design and implement dashboards, metrics, and KPIs to provide meaningful insights that align with the charity’s objectives.

Required Skills & Experience:

• Bachelor’s degree (or equivalent experience), preferably in a relevant field.
• Proven expertise in data governance, GDPR, and data compliance.
• Extensive experience with BI tools (e.g., Power BI, Tableau) and data visualisation.
• Advanced SQL skills and experience with Microsoft SQL Server, T-SQL, and data warehousing.
• Experience with Microsoft Business Intelligence stack (Power BI, SSIS, SSAS, SSRS) and Microsoft Azure.
• Strong understanding of cloud-based data warehousing and integration technologies (SOAP, REST, SOA).
• Demonstrated ability to translate complex data insights for non-technical audiences.
• Excellent communication, interpersonal, and organisational skills, with a track record of collaborating with diverse teams and stakeholders.

Key Attributes:

• Strategic thinker with a passion for data, capable of motivating and leading a team to achieve excellence in data solutions.
• Exceptional problem-solving skills, detail-oriented, and able to manage multiple priorities effectively.
• Able to work collaboratively with internal teams and external partners, aligning data initiatives with broader organisational goals.

Benefits:

• Flexible, remote working arrangement.
• Opportunity to make a meaningful impact within a charity-driven environment.
• Travel expenses covered for in-person meetings.
• Supportive, collaborative culture with a commitment to personal development and growth.

Application Process:

you’re ready to lead data-driven transformation within a charity environment, we’d love to hear from you. Apply today to take on a rewarding challenge that aligns data with purpose and impact.

Note: All applicants must have a valid driver’s license and be willing to travel as required.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Data Coordinator – Clinical Audit

Location: Hybrid – office in High Holborn London/homeworking
Contract: Fixed Term Contract, Full Time
Salary: in the range of £30,472 to £34,378.

About us:

The Intensive Care National Audit & Research Centre (ICNARC) is a small, independent, nationally and internationally respected, scientific, not-for-profit organisation (c60 staff). We use accurate data to help improve the quality of critical care through audit, research and education, conducted with, and in the interests of, patients and those who care for them.

About the role

This is an exciting opportunity to contribute to improving care for critically ill patients in the NHS and beyond. Our National Clinical Audits (NCAs) use accurate, complete and valid data to provide hospitals with reports, which benchmark them against their peers, for use in improving the quality of the care they provide. The ideal candidate will utilise their experience, knowledge and skills to make a significant impact across data processing and reporting.
You will work across our NCAs, including the Case Mix Programme (CMP), auditing adult critical care, and the National Cardiac Arrest Audit (NCAA), auditing resuscitation team response to in-hospital cardiac arrest. You will manage the participation of an allocation of units/hospitals, supporting audit staff in the collection, submission and processing of high- quality data, and running accurate reports to time and target.

What you’ll need to succeed

- It is essential that you have a proactive attitude, with excellent customer service skills and the ability to handle a large number of contacts. You must be able to communicate, both verbally and in writing, and adapt to different audiences with varied needs and skillsets.
- You will have strong administrative and organisational skills with excellent attention to detail, being able to understand and retain datasets and definitions.
- Knowledge of the health sector and working with hospitals or similar are desirable but not essential.

What you’ll get in return

You will receive an annual salary in the range of £30,472 to £34,378. You will also receive a benefits package including:

- 25 days holiday per year, increasing with length of service;
- flexible working;
- interest-free season ticket loan;
- life assurance and wellbeing support;
- contributary pension scheme;
- enhanced sick pay;
- enhanced maternity/adoption pay;
- employee assistance programme;
- support with further academic/professional development.

How to apply

Please read the job description for the role. The person specification sets out the skills and experience we are looking for. Apply with a cover letter (no longer than 2 sides of A4) setting out your suitability for the role and a current CV.

No agencies.

Interviews will be held on a rolling basis, and the advert will be closed early if an appointment is made prior closing date.

“We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships."

REF-218 073

We are looking for a hands on Head of Data and BI to develop organisation-wide reporting capabilities, providing strategic-level insights to the executive team, and ensuring the smooth integration of data from multiple sources, for a wonderful health charity offering home working.

The Charity
A warm and collaborative charity, dedicated to supporting people through the most difficult times of their lives from palliative and bereavement care to supporting familys with the loss of a loved one.

You will be joining a highly respected organisation, with an inclusive working culture, offering fantastic benefits including structured induction programme and learning and development opportunities to aid career progression, 27 days holiday - rising to 33 with length of service plus bank holidays and a company pension scheme as well as much more.

The Role
The role of Head of Data and Business Intelligence is a hands-on technical role that will lead data warehouse development and associated services provided by the Data Team.

The Head of Data and Business Intelligence will be responsible for leading the development and execution of the charitys data strategy, ensuring data-driven decision-making across the organisation. The role is responsible for the strategic oversight and management of the charitys centralised data warehouse, ensuring that data is collected, stored, and managed to support effective reporting and analysis across the organisation.

In a devolved model, where data analysts sit within various departments, this role does not involve direct line management of analysts. Instead, the role focuses on collaborating with these teams to support their data needs and operational objectives.

The role is crucial in developing organisation-wide reporting capabilities, providing strategic-level insights to the executive team and SLT, and ensuring the smooth integration of data from multiple sources.

The Candidate
Key experience and proven ability in Power BI, SSIS, SASS, SSRS
Comprehensive understanding of SQL and Data warehousing principles with experience of working with cloud-based data warehousing, data engineering, and CRM systems.
Demonstratable experience of SQL Server and T-SQL with strong SQL skills in MS SQL.
Strong understanding of data governance, GDPR, and data compliance standards.
Experience in leading data strategy development and implementation.
Experience of developing data warehouse capabilities in Microsoft Azure
Experience of working in a matrix management environment

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Do you have proven experience of data integration and ETL tools, strong Python, SQL and ETL knowledge and a good understanding of Data Lake and Microsoft Fabric and Synapse? Then join Shelter as a Data Engineer and you could soon be playing a crucial role at the heart of our Data and Insight team.

About the role

Right now, we’re looking for a technical expert with experience of developing and maintaining ELT pipelines to move data between enterprise applications (a mix of both in-house and external and on-prem and in the cloud). Day-to-day, you’ll be responsible for developing ETL processes using Fabric and Synapse linking from a variety of data sources to a wide variety of targets on-prem, cloud platforms and in Azure. We’ll also rely on you to ensure business requirements for new data feeds or changes are understood and translated into efficient and effective technical solutions. Exploring new ways to improve the efficiency and effectiveness of data management across Shelter will be important too, as will transforming and centralising raw data from multiple platforms into user friendly reporting data. Writing, validating and executing test plans, troubleshooting performance issues and supporting Shelter’s wider data management initiatives – all are aspects of this interesting and varied role.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team

Our vision is for Shelter to have the high-quality data and insight required to describe the housing emergency, the impact we have fighting the crisis and the internal performance and health of the organisation. We want all of Shelter to have the skills and knowledge to use data as part of their everyday activities and make informed, transparent decisions with robust evidence, in an organisational culture that treasures its data because it recognises the value of it. This particular role sits within a Data and Insight team that’s been formed to bring together the skills and experience to achieve this vision as part of a  wider Technology and Data team within our Strategic Enablement directorate.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. 

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

The Energy Neighbours Project Manager leads and manages the Energy Neighbours project, managing all staff and contracts that are part of this new project, starting in February 2025.

Closing date Thur 12 Dec, 12 noon.

What we are looking for:

· An experienced, enthusiastic, manager of projects and partnerships

· Experience of collaboration, capacity-building and/or working co-productively

· Supports TSL Kirklees aims and values

· Strong IT, communication, relationships and organisational skills

· Able to take responsibility for all project finances and reporting

· Ability to lead and represent this innovative project

· Relevant degree level qualification or able to learn at this level

This role does not require expertise in climate change or energy technology.  If you don’t quite have everything on the list, you can still apply. We will consider opportunities to help the right person to develop into the role.

Third Sector Leaders Kirklees has received more than £900,000 from The National Lottery Community Fund, the largest community funder in the UK, to empower local people to take individual and collective climate action and reduce fuel poverty in their community.

The Energy Neighbours project has a clear community capacity-building approach, aiming to work inclusively with communities and community organisations, listening to local priorities, experimenting and learning together, being transparent and accountable and sharing decision-making.

The project will help more community buildings and homes to be more energy efficient, by providing expertise, training, volunteering and sharing learning.  Energy Neighbours supports and funds organisation development, community activities, volunteering, community business and partnership development, helping communities have a stronger voice and more capacity to impact on their priorities and concerns.

The new Energy Neighbours team includes a Project Manager, Project Coordinator and an Information and Data Manager. These three posts support four Community Energy Development Workers who work with community organisations and residents in priority areas of Kirklees.  The project partners include the Kirklees Climate Commission, local experts on energy and independent evaluation support.

TSL Kirklees

TSL Kirklees is a local charity, with members involved in hundreds of community organisations. TSL promotes other local community organisations, provides training, supports partnerships and helps people get involved in community activities by reducing barriers and providing support.

TSL Kirklees believes in the potential of our community organisations and non-profits to improve our society and community, and we're on a mission to harness their skills, talents, and innovative solutions. The Voluntary, Community, and Social Enterprise sector is evolving and we know that individuals and organisations are facing incredible pressures. We also know the solutions lie within our communities. 

Are you ready to help shape the future of our vibrant communities? Join us on this exciting journey to empower communities and create thriving neighbourhoods.

The Energy Neighbours Project Manager will work closely with the CEO and all TSL employees to deliver TSL’s strategic goals. 

37 hours per week / Permanent / Based onsite at our Hove office, with some travel across Sussex and Surrey. Hybrid - three days from our office in Hove and up to two days working from home, working Monday to Friday (hours to be discussed at interview).

Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.

Working within the Impact and Improvement Team, you will be responsible for championing data-driven decision making. You will analyse and report on risk and performance across large and complex datasets, translating this into actionable insights to inform strategic decision making.

In delivering the role, you will build engaging dashboards and efficient data models in Microsoft Power BI, Pyramid, In-Form/Salesforce, MS Business Central, HealthBox and other analytics platforms and help to upskill data literacy skills across the organisation.

Key responsibilities:

Insights, analytics and reporting

• Use data visualisation tools to regularly present and communicate insights and complex analysis to a range of audiences in a clear, concise, and compelling way
• Lead on small analysis projects and support on larger analysis projects throughout the full project lifecycle
• Work with the Head of Improvement and Impact to identify and proactively exploit opportunities to streamline or automate data collection processes for greater efficiency

Data systems and processes

• Working closely with business system owners, the Head of Improvement and Impact and IT Managed Service Provider to establish high quality systems and tools for capturing, organising and using data
• Act as the lead for our built on the Salesforce platform, dashboards and reports. Working with service managers, support the design, production, and continuous improvement of this client management system
• Lead the design and delivery of a regular programme of induction and training sessions to build organisational knowledge and capabilities around our data systems

ABOUT YOU: We know that there are great candidates who will not fit everything described, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself.

You will already have experience complex data analysis and reporting on performance across large datasets, along with experience of building engaging dashboards and efficient data models in Microsoft Power BI, Salesforce, or similar analytics platforms. You have analytical and problem-solving skills to interpret and present complex data, along with expert digital skills around use of MS Office 365 and advanced proficiency in Microsoft Excel to summarise and graphically represent data.

You are a team player who can work with others to deliver a service and challenge colleagues appropriately where required. You have strong planning and time management skills, with ability to deal with competing priorities and deliver results to tight deadlines. You will already have a good understanding of the importance of data and information security, with experience of managing and working with information, systems and databases, designing and producing reports from them.

Data Warehouse Manager 

Salary: £55,000 - £60,000 per annum

Hours: 37.5 hours per week 

Location: Remote, with occasional face-to-face meetings (travel expenses covered) 

About the Role

We are seeking an experienced and driven Data Warehouse Manager to join a dynamic charity’s Information Systems & Technology (IS&T) department. This is a pivotal, hands-on technical position, responsible for leading and developing the charity’s data warehouse and overseeing associated data services provided by the Data Team. You will play a key role in shaping the organisation's data architecture, analytics, and reporting capabilities to support data-driven decision-making and enhance organisational impact.

This is an exciting opportunity for someone with a strong background in data management and a passion for innovation, data quality, and strategic insight. You will lead several roles, including BI Development, Data Engineering, and Information Systems Development, working with internal stakeholders across various departments to ensure accurate and effective data access and reporting.

Key Responsibilities

• Manage day-to-day operations of the Data Team, including line management responsibilities and partnership with internal and external stakeholders.
• Oversee the design, development, and migration of the data warehouse to a cloud-based infrastructure, enhancing data interoperability and driving innovation.
• Lead the development of dashboards, visualisations, and data extracts to empower the charity’s departments with real-time insights.
• Drive key data improvement projects aligned with the charity's strategy, supporting data accuracy, security, and accessibility.
• Develop and enforce data governance standards, facilitating effective data use across devolved analyst teams within the organisation.
• Act as technical lead for data projects, providing guidance on best practices for data modelling, integration, and ETL processes.
• Produce documentation for data projects, including technical specifications, data flows, and requirements documents.

Required Skills and Experience

• Degree-level education (or equivalent) in a relevant field.
• Proven experience in data warehouse management, ideally with Microsoft Azure, SQL Server, and T-SQL.
• Expertise in Microsoft Business Intelligence tools (Power BI, SSIS, SSAS, SSRS) and data visualisation techniques.
• Strong SQL skills and familiarity with integration technologies (e.g., SOAP, REST).
• Knowledge of data modelling, diagramming (UML), and experience in producing technical documentation.
• Demonstrable experience in developing data governance standards and working in a matrix management environment.
• Ability to manage complex projects and work with large, varied datasets.
• Skilled in translating technical data insights for both technical and non-technical audiences.
• Excellent communication, relationship management, and problem-solving skills.

How to Apply

If you’re a data professional with a strategic vision and a commitment to harnessing data for social good, we’d love to hear from you.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Position Title: Impact and Evaluation Manager

Reporting to: Chief Executive

Salary: £36,655 per annum

Location: London, SW17 9SH

Term: Permanent

Contract: Full-time but open to P/T candidates

Closing Date: 20th December 2024

Position Overview:

The Impact Evaluation Manager plays a critical role in driving Business Launchpad (BLP) and Tooting Works’ (TW) impact and financial goals by evaluating our efforts, securing funding, and reporting to stakeholders.

The Impact Evaluation Manager will lead on our ambition to have BLP become self-sustaining by securing grants from trusts and foundations. You’ll develop and implement robust monitoring, evaluation, and learning (MEL) frameworks, gather impactful data, and effectively communicate our successes to funders, partners, and the communities we serve.

The ideal candidate will be proactive, strategic, and deeply committed to fostering strong relationships with our young entrepreneurs, tenants, and partners, ensuring the outcomes and value of our work are clearly articulated and understood.

About Us:

Tooting Works is a business centre and community hub in Tooting Broadway, offering office space, co-working, event space, and more. For over 30 years, we have been providing affordable office space and supporting local businesses and organisations to grow.

Business Launchpad, a registered charity operating on-site, provides support and training for young entrepreneurs aged 16-30 from across London. 

Responsibilities

Impact Strategy and Reporting

• Ensure that all reporting is aligned with both funders’ requirements and the organisation's broader impact goals, while preserving its independence and vision.
• Lead the design, review, and implementation of BLP’s impact framework and monitoring, evaluation, and learning (MEL) strategy, ensuring alignment with organisational goals.
• Provide support to both Business Launchpad (BLP) and Tooting Works (TW) by designing and delivering training on Monitoring and Evaluation (M&E) methods, ensuring teams across both organisations are equipped to confidently produce and apply evidence-based work
• Develop and oversee the implementation of monitoring tools and processes that provide actionable insights to drive data-informed decisions.
• Refine and update data collection tools, train and support team members in their effective use, and continuously evaluate and improve the tools and processes to enhance data accuracy and impact measurement.
• Ensure all programs have a well-constructed Theory of Change, including baseline surveys, KPIs, and robust impact evaluations.
• Oversee data processing and analysis using quantitative and qualitative methods to ensure accurate insights for impact evaluation and reporting.
• Provide regular and timely impact reports for the Executive Leadership Team (ELT), Board, and other key stakeholders.
• Work closely with the Marketing team to ensure accurate and up-to-date impact data, success stories, and insights are used for advocacy, PR, and communications.
• Provide line management for the Senior Programmes Coordinator (and other staff and volunteers as needed), ensuring they have clear objectives, their work is well-structured, they have opportunities for development, performance is proactively managed, and their well-being is supported.

Stakeholder Engagement and Advocacy

• Represent BLP in meetings with partners and external stakeholders, effectively communicating the outcomes and impact of our interventions.
• Stay informed of trends and opportunities in the youth enterprise and social impact sectors, ensuring BLP remains at the forefront of best practices.
• Support the fundraising process by supplying essential impact data and insights for proposals.

Capacity Building and Team Support

• Build the capacity of internal teams by providing training, resources, and support in data collection, monitoring, and evaluation.
• Ensure that delivery teams are equipped with the necessary tools and frameworks for effective impact reporting and monitoring.
• Foster a data-driven culture within BLP, ensuring staff understand and contribute to high-quality data management practices.

Community Impact and Research

• Conduct community research and needs assessments to better understand the challenges facing the youth and communities we serve.
• Provide advice and guidance to young entrepreneurs on how to measure and communicate the impact of their own businesses.

Systems Ownership and Integration

• Contribute to Business Launchpad’s impact-driven objectives by reinforcing the value of data in decision-making. Lead the use of our CRM (Salesforce) by introducing reporting dashboards and other tools to support data-informed decisions, knowledge management, network development, and upskilling team members.
• Support the procurement and management of contracts with external research, evaluation, and learning partners.
• Assist in the production of internal quarterly impact reports and Business Launchpad’s public Annual Report by analysing progress toward the charity’s strategic goals and proactively identifying any issues impacting performance.
• Lead the implementation of new data management systems and integration of existing systems to improve efficiency.
• Ensure best practices for data protection, ethical data management, and security are followed.

Skills and Qualifications

• Impact Evaluation and Data Management: Proven experience in implementing outcome measurement evaluations, with strong analytical skills and meticulous attention to detail.
• Stakeholder Engagement: Strong interpersonal skills and experience working with internal and external stakeholders, including funders and partners.
• Technical Proficiency: Advanced skills in Excel and familiarity with data management systems, CRM software, and tools for data analysis and reporting.
• Communication & Report Writing: Excellent verbal and written communication skills, with the ability to produce clear and comprehensive reports for various audiences.
• Leadership & Team Support: Experience building capacity within teams and fostering a data-driven culture.
• Project Management: Strong organisational skills with the ability to manage multiple projects and meet deadlines effectively.
• A degree in a relevant field (e.g., Social Sciences, Statistics, Economics, Public Policy, Development Studies, or a related discipline).
• Proven experience in impact assessment, evaluation, or related roles, preferably within the non-profit, public, or social impact sectors.

Additional Considerations

• Adaptability: Ability to thrive in a fast-paced environment and respond to emerging needs and opportunities within the organisation.
• Advocacy and Networking: A passion for advocating on behalf of young people and communities, with an understanding of the challenges facing youth in enterprise and business.
• Curiosity and Innovation: A curious and innovative mindset, with a drive to continuously improve impact measurement practices and stay ahead of sector trends.

About Rewards:

• 25 days’ annual leave plus bank holidays
• Personal annual training budget
• Employee assistance programme including counselling.
• Regular team socials throughout the year
• Generous sick pay allowance following probation.
• General eye test
• Well-being day (1 day per year)
• Volunteer day (1 day per year)

The duties and responsibilities described are not a comprehensive list and therefore the scope of the job may change as necessitated by business demands.

Pre-employment Checks

Any employment with Business Launchpad will be subject to the following checks prior to your start date:

• Satisfactory Disclosure and Barring Service (DBS) check
• Receipt of two satisfactory references
• Proof of eligibility to work in the UK.

Please email your CV and cover letter stating why you are interested in this role.

Please be aware that this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period; therefore, we encourage you to apply early to avoid disappointment.

Equal Opportunities Statement

We are an equal opportunity employer. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other legally protected status in our employment decisions and policies. We are committed to creating a diverse and inclusive workplace where all employees are valued and have the opportunity to succeed. All qualified applicants will receive consideration for employment without regard to their individual background or circumstances.

Your new company

Sussex Community Foundation Trust, the largest provider of community healthcare services in Sussex, is seeking to recruit two Data Engineers to join an established team of Data professionals in Digital Technology, based in Brighton, East Sussex.
Your new role

Working under the remit of the Head of Data Engineering as part of the Digital Directorate, the Data Engineers will be key members of the Data Engineering team working primarily on day to day ETL operations, as well as working with the wider Performance Team and Digital Team to meet the data management needs of the Trust.

As a Data Engineer you will be fundamental in developing and constructing data models for our services data warehousing needs as well as integrating them into systems and business processes to support self-serve reporting, compliance reporting and third-party data integrations.
You will provide specialist advice across a range of IM&T areas e.g. applications, information interpretation, data analysis, information reporting, information governance.

What you'll need to succeed

As an experienced Data professional with proven skills of managing and maintaining a data warehouse within a large organisation, you will have expertise in writing ETL scripts and code and ensuring that the ETL process performs optimally. The role requirement will involve implementing data flows to connect operational systems, data for analytics and business intelligence (BI) systems.

A key responsibility will be to re-engineer manual data flows to enable scaling and repeatable use in an automated way and to support the build of data streaming systems. You should have a thorough understanding of the concepts and principles of data modelling and metadata management, and you will need to be able to design, code and execute test scripts to support ETL processes defined within our platforms.

You should possess strong in-depth knowledge of Database Administration with MSSQL Server and expert knowledge of Microsoft Azure / AWS Platforms (Specifically Cloud Storage, Compute and Databases).

Applicants should have demonstrable experience in the following essential and desirable skills:
Essential:

Python 3.x with pandas, numpy, sqlalchemy, argparse and logging as a minimum
MS SQL Server (2019 and later)

Desirable:

Linux server technologies (Redhat 8+, Ubuntu 22.04+)
Qlik Data Movement Gateway (linux based)
Airflow orchestration across multiple technologies (e.g. powershell, python, t-sql) and server types (windows and linux, plus SQL server databases)
Airbyte data movement, including API driven data loading pipelines to dynamically construct the airbyte flows based on metadata concerning the data sources and destinations
Qlik Data Movement Gateway (linux based)
Qlik Cloud / Qlik Sense Data Architecture certification

What you'll get in return

This role is available for hybrid working and when a hospital office presence is required for technical workshops and other face-to-face purposes, it will include working in Brighton and Hove particularly, and other NHS premises across East and West Sussex. Being close to the sea and the South Downs, with close links to London, it is a vibrant, thriving part of the country in which to work and enjoy that all-important work-life balance through the generous annual leave and flexible working arrangements available. Amongst the unrivalled range of employee benefits includes membership of the renowned and industry respected NHS Pension scheme, and a choice of salary sacrifice discounts to supplement the competitive salary available for this role.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV in word doc format.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

ShareAction is an independent charity and an expert on responsible investment. We work to build a world where the financial system serves our planet and its people. We set ambitious standards for how financial institutions, through their investment decisions, can protect our planet and its people and campaign for this approach to become the norm. We convene shareholders to collectively push companies to tackle the climate crisis, protect nature, improve workers’ rights and shape healthier societies. In the UK and EU, we advocate for financial regulation that has society’s best interests at its core.

ShareAction’s Banking Standards team works towards holding banks accountable for their impact on people and planet, with a particular focus on climate change. We have a history of campaigning on key aspects of banks’ climate strategies – such as their emission reduction targets or fossil fuel policies – and we are gradually expanding our work to include other sustainability themes and banking regulation. Recently, we have achieved significant wins, such as contributing to HSBC becoming the world’s largest bank to cease financing for new oil and gas fields, Barclays dramatically reducing its oil sands financing, and mobilising investors to call on Societe Generale to set a renewable energy target.

Our campaign activities are rooted in rigorous analysis and facts. We produce a variety of research outputs supporting our engagement with banks, including:

• Investor briefings and research notes, reviewing commitments made by individual banks.
• Banking sector benchmarks, ranking European banks on their approach to climate change and other sustainability themes.
• Thematic reports and position papers, reviewing how the European banking sector aims to address specific issues and relevant sustainability standards.

What you’ll do

As a Research Manager, you will play a pivotal role in shaping our banking survey. Through your work, you will have the opportunity to influence the banking sector’s approach to sustainability by highlighting areas of improvement and leading practices among Europe’s largest banks. In close collaboration with colleagues in the Banking Standards and Financial Sector Research teams, you will:

• Lead survey development: Oversee all aspects of our banking survey, from designing methodology and collecting and analysing data to producing engaging written outputs and data visualisations that summarise key findings. You will coordinate the project from start to finish and liaise with multiple stakeholders, ensuring that surveys remain consistent with other ShareAction benchmarks and align with our campaign priorities.
• Conduct thematic research: Undertake research and engage with internal and external subject matter experts to inform positions on themes covered in banking surveys, ensuring that surveys are based on robust criteria and reflect the latest market developments.
• Engage with key stakeholders: Design engaging presentations and present survey findings and recommendations to banks, investors, and other stakeholders. You will act as an internal and external spokesperson for the banking survey, with the support of the Communications team and members of the Banking team. Additionally, you will contribute to external consultations and coordinate data-sharing initiatives with partners.
• Contribute to monitoring, evaluation and learning: Support the development and implementation of a monitoring, evaluation, and learning strategy for our banking surveys to continuously enhance their impact, relevance, and delivery process.
• Support funding and resource development: Assist with funding bids to secure resources for the survey’s continued growth and impact. You will also be responsible for hiring and managing additional researchers when necessary.

What you’ll bring to the team

• Passionate about climate change, sustainability, and/or the role of the financial system in addressing these issues.
• Excellent organisational and time management skills with a proven ability to manage competing demands while meeting deadlines.
• Experience in project management, including task delegation and consideration of project team workload.
• Excellent analytical skills with a proven ability to analyse complex quantitative and qualitative data, produce detailed reports, and summarise findings.
• Proven ability to manage relationships with multiple internal and external stakeholders.
• Proficiency in Microsoft Office with a proven ability to manage data, produce research insights, and create data visualisations.
• Strong verbal and written communication skills with a proven ability to convey complex information to a wide variety of audiences.
• A great team player.

It would also be great – but not essential – if you have:

• Experience in conducting surveys and/or carrying out qualitative or quantitative research on financial institutions.
• Strong understanding of climate change, biodiversity, human rights, and/or public health.
• Strong understanding of how private commercial banks operate and the products and services they offer to corporate and retail clients.
• Experience integrating innovative tools into research processes, particularly AI tools.
• Experience with the Salesforce CRM system.
• Experience developing and/or managing databases using Excel or other applications.
  

While we hope we’ll find someone with the majority of these skills and experience, we’re keen to hear from you even if you don’t have them all. We appreciate lots of skills are transferable, and we welcome opportunities to explore different ways of achieving our goals.

We are currently formalising our hybrid working policy. However, the Banking team meets in the office every Tuesday as we find this helps with team bonding and productivity. We expect candidates based in London to come into the office at least once a week every Tuesday and candidates based outside of London to come into the office at least twice a month on a Tuesday.

What we will do for you

We are a fast-paced organisation that has grown substantially over the past few years. We recognise that our people work hard to advocate for responsible investment and drive meaningful engagement with those who have the power to create a brighter future. Every day, they bring their expertise, passion and persistence to build a world where the financial system serves our people and planet. We want to ensure we provide the right environment for our colleagues to thrive, and we are committed to improving our employee offer where possible.

Currently, we are pleased to offer:

• A commitment to flexible working: over 60% of our employees have some sort of flexible working arrangement in place.
• Hybrid working: we are committed to supporting our staff to work in a way that suits their lifestyle and meets the requirements of their role.
• Internal promotion and development opportunities: we offer a range of ways to improve your skills and focus on what you love, including promotion, secondment, or sideways development opportunities. For some levels of roles, we also offer direct progression.
• The opportunity to help make a difference: we tackle some of the world’s biggest social and environmental challenges. We offer opportunities for you to develop your skills and experience in a friendly, flexible and supportive working environment.
• A unionised work environment: our staff have the opportunity to join the union and are supported by our recognised union, Unite. We regularly consult and negotiate with our employees on workplace matters ranging from working conditions to pay.
• Regular in-person meetings, including all-staff away days, retreats and directorate strategy days to create connected teams.
• 8% non-contributory pension, invested with NEST and their green funds.
• Healthcare cash plan with Westfield that gives you money back on your healthcare costs.
• Employee assistance programme: advice and support, lifestyle discounts and short-term counselling.
• 25 days’ annual leave (increasing with length of service) plus office closure at the end of the year, ensuring everyone gets time to switch off together.
• Enhanced family leave pay: up to 18 weeks paid at 90% for either parent.
• Enhanced sick pay starting at 5 weeks’ full pay from day 1.
• Season ticket loan and cycle-to-work scheme.

ShareAction values and respects all differences in people (seen and unseen) and welcomes applications from all backgrounds, communities and industries. We are committed to having a team that is made up of diverse skills, experiences and abilities, and we are working hard to provide an environment where all can bring their authentic selves to work. We know that some people won’t apply for a role unless they meet all the requirements listed in the job description. If this is the case for you, but you think you would excel in this role, we want to hear from you!

For further information and to apply, please visit our website via the Apply button.

Closing date: 9.00 am on Monday 9th December 2024.
First-round interviews: Thursday 19th/Friday 20th December 2024 (online).
Second-round interviews: Early January 2025 (online). 

To be considered for this post, you must be legally eligible to work in the UK; unfortunately, we are unable to provide visa sponsorship.

Please be aware that when shortlisting we are really keen to get a sense of your unique voice and individual experience, especially if you are using generative AI tools as part of your drafting process.

How to Apply 

If you believe that you are the right person for this role, please submit your CV and Cover Letter by Tuesday 03 December 2024 at 5pm.

Please note that the close date could be subject to change depending on the success of the recruitment process. Note: we are not using agencies for this role.

 

About You

We are looking for an experienced digital, data and technology professional who has substantial professional experience in the field. You will have a strong understanding of technology landscape, including data, cyber security, supplier and contract management, web, mobile, applications, collaboration tools, desktop systems, cloud solutions, and devices.

You will be well-versed in applying techniques, frameworks, and standards for technology development, release, maintenance, and support, working effectively with both in-house teams and third-party suppliers. A comprehensive and continually updated understanding of digital transformation trends and user experience, alongside experience in engaging and managing third-party suppliers, is key to this role. You will also demonstrate the ability to foster a culture of continuous improvement in digital, data and technology across all levels of the College.

You will have experience of contributing to a director-level team, and reporting to boards, committees and the CEO. As part of your broad approach senior management, you will be able to contribute to the life of the College as part of the Executive Team, which has responsibility for strategic delivery and team leadership.

Relevant qualifications in design, development, management, and change methodologies such as PRINCE2, Scrum, ITIL, TOGAF, APM, or similar will be beneficial. It would also be desirable if you have experience in the membership, academic, or health sectors, with an understanding of their structures, governance models, and cultural dynamics.

 

About the Role 

This is the primary role with responsibility for the delivery and assurance of core digital, data, technology, and related functions at the Royal College of Anaesthetists, at both a strategic and implementation level. The post-holder will report to the College’s CEO, sit on the Executive Team, and contribute across the College via staff engagement and through a range of committees and boards, including the Board of Trustees.

Key to the role are three functions:

1. Ensuring the security and fitness for purpose of College’s digital, data and technology estate.
2. Designing the College’s strategy for digital, data and technology in support of the overall College strategy and overseeing its implementation.
3. Unifying all areas of technology responsibility across the College to ensure product development, processes and operations are aligned as a cohesive whole.

Your duties include, but are not limited to:

• Take a proactive and collaborative approach to working with members of the Council, Board of Trustees and other stakeholders as required.
• Define, develop, lead and champion the College’s digital, data and technology strategy, ensuring that it is user-focused, resilient, sustainable, and demonstrably supporting our objectives and values.
• Ensure procurement achieves value for money and all expenditure supports the attainment of the College’s strategy and charitable aims, drafting business cases and negotiating and managing contracts as appropriate.
• Lead, motivate, and performance manage the IT Team ensuring that they focus on clear objectives, proactive collaboration across the College and wider sector, and are supported in their work.

The Package

This is a full-time, permanent position with a competitive employee benefits package, which includes (but is not limited to):

• 34 days of annual leave, plus bank holiday
• Healthcare support through Benenden Health
• Up to 12% pension contribution
• Hybrid and flexible working
• Wellbeing hour once a week
• Cycle to work and employee discounts schemes
• Training and development opportunities
• Access to Mental Health First Aiders and Employee Assistance Programmes

 

About the College

The Royal College of Anaesthetists is the professional body responsible for the specialty throughout the UK. We are the third largest medical royal college in the UK by membership. With a combined membership of more than 24,000 Fellows and Members, we ensure the quality of patient care by safeguarding standards in the three specialties of anaesthesia, intensive care and pain medicine.

At RCoA diversity, equality and inclusion is an integral part of our culture so it is important to us that this is reflected in everything that we do. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status, or parental responsibilities to ensure we actively embrace an inclusive and representative culture that encourages, supports, and celebrates our differences.

Unfortunately, due to the volume of applications, we are unable to provide detailed feedback to candidates on their application. Only short-listed applicants will be contacted after the closing date. Please note that the closing date is subject to change.

We are recruiting a Policy Officer to undertake an exciting new role within the Advocacy and Communications Team. You will report to the Director of Advocacy and Communications and work closely with all others in the team.

The purpose of this role is to strengthen LFF’s policy and advocacy efforts. You will be crucial in helping to develop strategic engagement, influence change and strengthen LFF’s impact on public policy, and in doing so, make a significant contribution to the prevention of child sexual abuse.

Bringing together your knowledge and experience engaging with various stakeholders, you will effect change by identifying opportunities to influence decision-making, analyse data to develop policy positions for the organisation, contribute to consultation submissions and provide advice on various policy matters.

Advocacy is one of our three strategic pillars within our current organisational strategy, together with reach and research.  It sits within the wider Advocacy and Communications Team which supports the promotion of all areas of our work across various channels: websites, social media, press and PR, marketing and digital advertising. As we look forward to a new organisational strategy in 2025, we will be embedding advocacy across the organisation and will be striving to better showcase our advocacy work both internally and externally.

Safeguarding

We are committed to safeguarding and protecting the vulnerable adults, children and young people that we work with. As such, all posts are subject to a safer recruitment process including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.

Equality, diversity and inclusion

We believe in creating a positive environment where our differences are respected and each of us feels valued for our contribution. Showing respect and consideration to all is part of our values and at the core of our culture.

As an inclusive employer, all qualified candidates will be considered regardless of race, ethnicity, religion or belief, age, socioeconomic background, gender identity or expression, sexual orientation, pregnancy and maternity and caring responsibilities, marital status, nationality and disability including invisible disabilities and neurodiversity. As part of our safer recruitment process we actively remove bias from applications i.e. applications are anonymised prior to sharing with the recruiting panel and equal opportunity monitoring forms are removed from applications on receipt and retained by HR for analysis reporting.