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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The role of Deputy Centre Manageris pivotal to the continued success of our Youth Hub in High Wycombe. The Junction caters for 12 – 18-year-olds (up to 25 with SEND). This is an opportunity for someone with a can-do attitude and a strong desire to make things happen.
You will join a supportive, driven, committed team whose desire to achieve is matched by an intention to enjoy work on a day-to-day basis. You will be based in The Junction in High Wycombe, which is a multi service drop-in centre offering a full range of sessions and activities for local young people. You should expect to enjoy being part of a collaborative, loud and energetic organisation.
Become part of a dynamic charity, with a great mix of people committed to making a real difference for young people through a range of fun and challenging programmes and initiatives.
Action4Youth changes lives and creates better chances for young people by creating opportunities to discover their personal strengths and potential.
We work with young people from all backgrounds and all abilities to make a real difference to their futures.
We are a respected and dynamic charity based in Buckinghamshire and Milton Keynes but reaching young people across the wider southeast region.
Job Description
Job Title
· Deputy Centre Manager (The Junction Youth Centre, High Wycombe)
Position in the Organisation
· Reports To: Centre Manager
· Responsible For: Youth Workers and freelance staff
· Working hours: The centre is open 7 days a week 4-9pm. Working hours are 1:45-9pm on a two-week rotation (4 days one week and 6 the following). This post includes regular weekend work.
· Working With: Other members of the Action4Youth team including the High Wycombe Mentor, other programme staff, schools, key partners including other local youth organisations, Buckinghamshire Council, Thames Valley Police and many more.
Main Purpose and Scope of the Role
This role will assist with the day-to-day management of the centre and lead a small team of staff, including Youth Workers and some freelancers. The Deputy Centre Manager will be working in partnership with the Centre Manager to ensure the safe running of the centre and to deliver youth work directly. This role will liaise closely with the Centre Manager in order to make sure youth provision is effective and inclusive for all young people.
This role will be based in a multi service drop-in centre in High Wycombe for young people aged 12 – 18 years (up to 25 with SEND). The service will offer a range of sessions and activities all under one roof, seven days a week, and provides specialist support to those who are vulnerable.
The centre provides support in the following areas;
1. Crisis support; a drop-in service operating seven days a week where young people can come in and access specialist support and signposting in the below areas from trained staff.
· Homelessness
· Sexual health/unplanned pregnancy/sexual identity
· Family breakdown
· Crime
· Violence
· Bullying
· Substance misuse
· Relationship breakdown
2. A programme of mentoring to support young people on a 1:1 basis.
3. Health and wellbeing; a timetable of weekly activities focussing on positive mental and physical wellbeing.
· Nutrition and cooking - A weekly ‘cook along’ session will be available for young people to participate in where they learn the basics of cooking healthy and cheap meals.
· A timetable of fitness sessions including boxing and MMA sessions.
· A fortnightly mental wellbeing session which will focus on topics such as positive body image, social media, mental resilience, stress management, positive relationships etc.
4. A Youth Space for socialising and leisure activities;
· Café area
· Pool table, table football, table tennis, gaming consoles
· Weekly homework/ study club providing a quiet space where young people can get support on any schoolwork
· Weekly SEND Youth Group- open to young people with additional needs only who can come to socialise and participate in sessions on life skills
Duties and Key Responsibilities
- Register young people on arrival at the centre
- Keep the centre clean and tidy and be responsible for opening/ locking up the centre
- Assist with the overall smooth running of the centre and all its activity strands
- Work closely with library staff, Eden security and other key partners
- Be the lead staff member, running the Youth Centre, when the Centre Manager is not on shift
- Attend Action4Youth team meetings (sometimes outside of working hours) and be a positive link between The Junction and the other Action4Youth sites
- Communicate effectively with all core staff, freelancers and partners to ensure the centre is running safely and effectively and always be a positive role model
- Assess the needs of young people to correctly plan and deliver sessions related to areas such as health, fitness, smoking, drugs, gangs, violence, relationships and bullying
- Set up and run regular group youth work sessions in line with the key areas listed above
- Develop a positive rapport with young people based on respect and trust, ensuring the youth centre is a safe and welcoming place
- Establish boundaries and challenge inappropriate behaviour
- Mentor, coach and support individual young people
- Work in partnership with families and other key people in the young person's life, as well as with professionals from other organisations such as social care, health, police, education, youth offending teams and local authorities, in order to build a strong support network
- Manage, support and mentor staff, including youth workers and placement students
- Undertake administrative tasks relating to the centre’s efficient running, maintain effective recording systems and respond to queries
- Provide reports for funders and to SMT- including attendee numbers, case studies and other KPI’s as per funding applications.
- Promote the services of The Junction and take the lead in organising recruitment events at local schools. These may be outside the regular working hours, and you will need to claim time back in lieu.
- Attend local networking meetings to represent Action4Youth and promote the services of The Junction
- Work collaboratively with local community organisations to offer the best services to young people
- Always Act as an Ambassador for Action4Youth.
General Responsibilities
· Support events and meetings when required.
- Support the continued development of quality standards as specified by Action4Youth.
- Support in other areas of the organisation as required by the CEO
· To have regard for the vision of Action4Youth and to display a commitment to equal opportunities and to the protection and safeguarding of children, young people and vulnerable adults.
- Report any behaviour, conversations or comments which are inappropriate within a setting for children and young people.
· To carry out any other Action4Youth duties as required by your Line Manager, CEO or Directors.
· Administering own workload which includes meeting targets and deadlines in line with the Action4Youth Performance Management System.
· Attending relevant CPD training events in line with Performance Management appraisal.
· Undertaking responsibility, as part of the team, for all Health and Safety work related matters.
· Working within the guidelines of Action4Youth policies and procedures.
Skills, Experience and Knowledge
- Previous work experience in the youth, education or community sector
- Be able to lead, manage and support a small team
- Excellent communication skills, including being able to positively engage with young people from a wide range of backgrounds and actively involve them in the decision making process.
- Confident user of IT, including Excel, Word, PowerPoint
- Experience of using a CRM system (desirable)
- A full UK driving licence and access to a vehicle (desirable)
- Practical experience of designing and delivering presentations to a varied audience (desirable)
Qualifications
- A qualification and/or experience in youth work
Personal Attributes
- A team player with a cheerful disposition who is outgoing, friendly, approachable, flexible and enthusiastic
- Committed to young people’s personal and social development and to providing opportunities which enable them to reach their full potential.
- Integrity and discretion when dealing with sensitive information and compliance with data protection requirements
- A flexible approach to work including willingness to take on tasks outside the normal remit and to work irregular hours.
- Confidence to present to and motivate large/small, formal/informal meetings
- Ability to understand and deliver effective communications to diverse audiences.
- Prioritise and manage large workloads.
- Ability to work alone using own initiative
- Be committed to personal development and further training, as appropriate to the development of the role and Action4Youth
- Experience of planning, monitoring and evaluating work with young people
To Apply
To apply for this role please submit a copy of your CV and a covering letter explaining why you are applying for this position.
Work Location: In person
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Talent Set are delighted to be working with Parkinson’s UK to find their new Celebrity Lead.
Parkinson’s UK offer hybrid working a minimum of 2 days per week from their London office.
In this role, you take responsibility for developing new and existing relationships with our celebrity supporters and their agents, stewarding their journey with the charity and making them strong and dedicated advocates across our strategic priorities. You’ll bring creative and proactive ideas ensuring we’re prioritising requests to maximise the potential of our high profile supporters.
Key Responsibilities:
· Implement and own our celebrity strategy and individual stewardship plans to support this, resulting in highly committed and engaged high profile supporters.
· Lead on outreach and negotiation with new, potential supporters for charity activities.
· Manage and prioritise requests for VIP support from across the charity ensuring that they are aligned with our strategic aims.
· Be the first point of contact for celebrities looking for support, signposting them within the charity or acting as intermediary for confidential requests.
· Take responsibility for the management and development of the Celebrity Officer.
· Work with colleagues across the charity to maximise our celebrity supporters across all communications channels, highlighting new opportunities as they arise.
· Make sure that our celebrity supporters are well briefed and up to date with key messages.
· Ensure that our celebrity activity is tracked, reported and evaluated to show the value they bring to the charity.
Person Specification:
· Extensive experience of working strategically with celebrities and their management teams.
· Creative and proactive approach to celebrity engagement and ongoing stewardship.
· Negotiation and persuasion skills to ensure that high profile supporters understand why we’re the Parkinson’s charity to support.
· The ability to build and maintain relationships with discretion and sensitivity.
· Understanding and awareness of the GDPR when handling personal data and information.
· Working understanding of PR and social media to amplify opportunities.
· Excellent attention to detail, organisational and communication skills.
· Ability to prioritise your workload and support your team members to do the same in line with organisational priorities.
· Experience of operating in a modern digital workplace, including using digital tools (and what is needed from the role) to work collaboratively and productively.
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to work with a leading advocacy charity organisation supporting those in need?
Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?
Are you keen to make a difference to people who want to be heard?
Then come and join us here at VoiceAbility.
Due to the award of a new contract, we are looking for a new Advocate to join our team in Wiltshire. We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support.
About us
VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.
We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most. For more information on what Advocacy is and the services offered then please visit our website.
About the role
We have an exciting opportunity for an Advocate to join our team covering Wiltshire. Your role will require you to travel to locations such as clients’ homes, hospitals, care homes and within community settings across the area to meet with clients and professionals. You will be home based for administration; therefore, access to your own transportation and a suitable home internet connection is essential.
About you
Desirably you will have some experience of working in advocacy, or providing welfare, supporting, or caring for Adults or young people who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing education and support.
You should have worked or volunteered in health, social care, welfare, support services, education or young person’s services, or advice and guidance.
How will you make a difference?
You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support.
You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to their care, treatment, and support.
You will work resourcefully and collaboratively with the individuals you support. You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them. You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard.
Professional Development?
You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day. Advocates are expected to be willing to gain, or to already hold, the Level 3 Award in Independent Advocacy Practice with disciplines suitable for the role they work in.
Benefits:
- 28 days annual leave plus bank holidays
- 5% employer pension & 3% employee contribution
- Salary sacrifice pension scheme
- Separate Life Assurance Cover
- Staff discount scheme including retail discounts, entertainment, holidays etc
- Discounted Gym Membership; Employee Assistance programme
- Supportive working environment fostering a good work/life balance
- Support with continuous professional development
Equality and Diversity
VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.
VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact HR for further options.
How to apply
To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form.
Important Dates:
Closing date for applications; midnight on 21 July 2024, however, VoiceAbility reserve the right to withdraw this vacancy before this date.
Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.
Hint: you can use work, personal and/or voluntary experiences, and examples to tell us why you should be our next Advocate.
We look forward to hearing from you.
NB:
- If you don't already hold the Independent Advocacy Practice qualification, and you are successful in your application, it is a requirement that you complete the core element within 12 months of commencing the training. VoiceAbility will fund this training.
The client requests no contact from agencies or media sales.
Prospectus is excited to be partnering with the St Paul’s Cathedral in the search for a Senior Individual Giving and Membership Manager to join their collaborative development team.
St Paul’s Cathedral is a community of worship and mission with a particular role in supporting the Bishop of London in her work across the diocese and beyond. With the outstanding building and the iconic dome, they bring together their resources to make a tangible difference to people’s lives, shaping policy and attitudes to tackle social injustice, specifically in the area of young people’s mental health.
As the Senior Individual Giving and Membership Manager, you will focus on leading individual giving fundraising for the organisation. With an incredible site with thousands of visitors every year, this role will look at shaping strategy to engage these potential supporters, but also wider support from individuals wanting to support the Cathedral. Leading on all individual and regular giving, membership programmes and legacy fundraising, this role will have real impact on supporting the diversification of fundraising.
To be successful as the Senior Individual Giving and Membership Manager, you will have previous fundraising experience in individual giving or membership fundraising. This person will also understand how to run fundraising appeals and working towards financial targets. They will need to be able use data to make informed decision on individual giving strategy and implement these to achieve growth.
This role is a full-time permanent position that will have hybrid working in the London offices two days per week. The salary for this role is £50,000.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds. Please let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply. If you have any disability and would like assistance with completing an application then please contact Rhiannon Mehta at Prospectus.
If you are interested in applying to this Senior Individual Giving and Membership Manager position, please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You’ll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
RASASC Guildford - Making a difference to the lives of those affected by rape and sexual abuse
Position: Counselling Coordinator
Hours: Full time – 35 hours
Salary: £26,000
Location: Guildford
Accountable to: Clinical Lead
DBS check: Yes
Closing on: Sunday 4th August 2024
We are currently recruiting for a Counselling Coordinator to support our Clinical Lead and the counselling team.
RASASC is a registered charity which has been providing support to survivors, of all genders, of rape and sexual abuse (both recent and non-recent) aged 13 and upwards, from across Surrey since 1992.
We provide one-to-one counselling, group support, Helpline, Independent Sexual Violence Advisor (ISVA) service, and peer support groups.
We are committed to equal opportunities and we warmly encourage applications from all sections of the community particularly applicants from diverse groups.
Counselling Coordinator
This role is based in Guildford. You will be responsible for the administration and coordination of our counselling service, taking calls and responding to email enquiries from clients, supporting the team with room booking, greeting clients, answering the door, booking assessments and supporting the Clinical Lead and the counselling service in general. This is a varied and exciting role, requiring stamina and a can-do approach! If you are a warm, non-judgemental all-rounder with an excellent understanding of counselling services and the impact of sexual harm, we would love to hear from you.
Key functions
· Receive referrals for our counselling service, family support service and group support. Referrals are received through other agencies, internal services and self-referrals
· Contact potential clients and arrange appointments for assessments with our RASASC Assessors
· Following assessment, allocate clients to an appropriate counsellor supported by the Clinical Lead where necessary/appropriate
· Provide all documentation and information to the client and the counsellor as required
· Upload, update and maintain all information relating to clients, e.g. referrals and assessments, on Oasis (our CRM)
· Manage assessment processes and ensure assessors produce assessments for the counsellors and the office
· Ensure CORE 10 clinical measure forms, pre and post intervention, are obtained and inputted onto Oasis
· Ensure all other evaluations, pre and post intervention, are obtained and uploaded onto Oasis
· To resolve clients’ disability and access issues when required.
· To support with the monitoring of the waiting list and to proactively discuss with the Clinical Lead and Chief Executive Officer if the need for additional assessors or counsellors is required
· Provide monthly data to the Clinical Lead, Fundraising Manager and Chief Executive Officer as requested
· Provide administrative and IT support for ongoing training for counsellors
· Support with room booking, greeting clients, answering the door, phone calls and dealing with emailed client queries as required
· Be familiar with safeguarding procedures and protocols
Reporting Line:
· This post holder reports directly to the Clinical Lead.
Skills and Experience - Essential:
· Good working knowledge and experience of counselling and counselling services
· Excellent understanding of the possible impact and presentations of trauma
· Excellent organisational skills with proven ability to prioritise workload
· Excellent communications skills, written and verbal
· Excellent relationship and interpersonal skills and the ability to deal with a diverse range of people
· Demonstrable understanding of the importance of EDI and commitment to working inclusively
· Understanding of safeguarding protocols and procedures
· Ability to deal with information in a confidential manner
· Case Management Skills – ability to accurately maintain records
· IT literate, including Microsoft Office; excel and email.
Skills and Experience – Desirable:
· Knowledge of rape and sexual abuse issues
· Experience of, and understanding of, Police or Criminal Justice System.
In return, we can offer you 25 days’ annual leave, an additional day on or near your birthday, eight public holidays, additional long service leave of one day a year up to a week’s leave after probation is passed, contributory pension scheme, reimbursement of business travel expenses at 45p per mile and six free trauma related workshops a year.
How to Apply:
If you are interested in joining our team or if you have any questions about the role please do give us a call as we would love to hear from you – contact Liz Joyce at RASASC Guildford for more details or please complete the application form.
Closing date for applications is: Sunday 4th August 2024
Interviews will be held in the week commencing 12th August
How to Apply:
Please complete the attached application form and email them to Liz Joyce at RASASC Guildford by Sunday 4th August.
Please note we do not accept CVs.
Business Support Coordinator
Location: Leeds, LS12 2AE
Salary: £24,020 - £30,790 per annum
Our client is one of England’s most successful home-grown charities. They provide free, confidential support for alcohol, drugs, housing, or mental health in friendly local places across the UK. They are committed to fair chances for all and making sure everyone can access the help and support they need to realise their potential. By joining their teams of passionate individuals, you will be contributing to making this happen. You can really make a difference by believing in their service users and their ability to make positive changes when they don’t always believe in themselves.
The Role
An exciting opportunity to join their admin team as Business Support Coordinator. This role is all about providing business support to the Forward Leeds management team. This role would be well suited to someone who is extremely organised, methodical in approach and with proven business administration skills and has experience in minute taking.
Key Responsibilities
· To ensure consistency of approach with regard to systems and monitoring across the Units
· To collate FL systems data as required.
· Provide ‘document control’ to the Forward Leeds section of the company extranet.
· To provide direct admin support to the Directors and Management Team.
· To support the Directors to plan and organise meetings, Away Days, Conferences and events.
· To work alongside the quality and performance manager in Leeds and support them with regulatory compliance requirements and governance issues.
· To support the Forward Leeds Board and Intergrated Governance Board
· To support the Chairs of various meeting within the FL Governance Framework ensuring that invites, papers and actions are sent out in a timely manner.
· To attend meetings and produce efficient minutes within 7 working days.
· To work closely with the Directors, Quality and Performance Manager and quality team
· to provide on-going quality assurance support.
Skills and Qualifications
· Outstanding IT skills
· Excellent minute taking abilities
· Excellent organisation skills
· Proficient in Microsoft Office programmes
· Experience in gathering and collating data and producing financial and statistical reports
· Experience in producing high-quality written work
· Experience of Quality Systems
Benefits
· A rewarding role that allows you to make a tangible impact in your community.
· Opportunity for professional growth and development in the field of substance misuse and criminal justice.
· Collaborative and supportive work environment.
· Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 years’ service)
· Annual leave purchase scheme
· Enhanced occupational sick pay
· Enhanced employer contribution to your workplace pension
· Death in service benefit
· Free Will writing
· Eyecare vouchers
· Blue light card discount
· Fantastic learning and development opportunities, including free training courses
· Work-life balance- flexible working and family-friendly policies
· Happy, Healthy You! – their wellbeing offers for their workforce
· Employee Assist Programme and the companies Support Networks
To Apply
If you feel you are a suitable candidate and would like to work for this reputable company, please click apply to be redirected to their website to complete your application.
The organisation welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or ag
The Queen's Nursing Institute is looking for a Digital Engagement Officer. The post holder will be a key contributor to the QNI's digital content and support the QNI's digital infrastructure including websites, social media, financial administration and Customer Relationship Management system. This is an exciting role which will allow someone with creativity and precision to grow and demonstrate their potential, within a supportive and friendly team environment.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Slavery is the fastest growing crime in the world. There are thought to be 40 million people enslaved worldwide and, based on our own research using police data, more than 100,000 victims in the UK alone.
Justice & Care is an anti-slavery organisation working internationally to address slavery and human trafficking, provide release and care for victims, dismantle criminal networks and bring perpetrators to justice. It works to protect communities at risk from traffickers and spark systemic change by working with policy makers and other key stakeholders.
Our Purpose: Joining forces to end modern slavery.
Our Mission: By bringing together specialists, we work to prevent slavery, to release and care for victims, to uncover and dismantle criminal networks and to spark systemic change.
Our Values: As an organisation we have a set of core values that underpin and inform all we do:
• We are collaborative
• We are courageous
• We are experts
• We are relentless
• We are pioneering
This role
We are recruiting for an experienced senior HR professional to take ownership of all UK HR functions within the organisation, building on the structures already in place to ensure we are a supportive and dynamic place to work.
Justice and Care is at an exciting moment with the imminent launch of a new ten-year strategy and this role will be at the forefront of helping the organisation thrive as we seek to increase our impact.
The Head of HR is a standalone role but will work closely with the Global leadership team and form part of the UK Leadership team. They will be responsible for managing the day-to-day HR operations, overseeing recruitment, employee relations, employee experience, learning and development, reward, talent management, people analytics, EDI and wellbeing.
Your main responsibilities will include;
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Developing and delivering a forward-thinking People Strategy.
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Leading on all people-related activities throughout the full employee life cycle including recruitment and onboarding, performance management, leavers, and related policies and systems.
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Leading on the development, updating and day-to-day implementation of progressive HR policies and processes.
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Leading on all employee relations matters ensuring are handled fairly and consistently in line with legal requirements and Justice and Care’s policies and procedures.
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Implementing and overseeing all learning and development and training programmes within the organisation.
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Managing the HR System ensuring it holds accurate information on all staff
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Ensure we have in place robust and competitive pay and reward frameworks, supporting high performance and career progression.
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Work with the Director of Finance and the Finance team to ensure the accurate processing of payroll.
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Line manage the Executive Assistant/Team Administrator.
Please visit our website to view the full job description and for details of how to apply.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Supporter Care Manager
Reporting to: Director of Fundraising
Hours of work: 37.5 hours per week
Salary: £35,000 per annum
Closing Date: 12 July 2024
Location: Royal Trinity Hospice, Clapham (Hybrid)
About Compton
Compton is the UK’s leading fundraising consultancy - with seven decades of experience managing successful annual, capital and legacy campaigns for charities and not-for-profit organisations.
Our clients recognise Compton as ‘the trusted name in fundraising’, thanks to the transformational contributions we make. We are proud of our history and track record, and the ‘Compton Way’ continues to deliver extraordinary fundraising results, even in today’s challenging operational and economic conditions.
Vacancy
Royal Trinity Hospice is the UK’s oldest hospice and serves a community of 750,000 in central and southwest London. Trinity delivers specialist end of life and palliative care at the Hospice and in the community – including support and counselling services for family and friends. Trinity’s ability to deliver its outstanding care to patients and their families is reliant on the Compton fundraising team at Trinity delivering ambitious funding results. We have a long record of success in generating income and sustainable growth across all income streams for the Hospice.
The role of Supporter Care Manager is a vital role in our delivery of fundraising services to our client and is a new role created by splitting our current Database & Supporter Care Manager role into two separate roles. This role will focus on the quality of our donor journey, associated communications and the accuracy of our reporting in conjunction with our client’s Finance team.
The Supporter Care Manager will ensure that all processes for recording and thanking donations is accurate, timely and meets regulatory and reporting requirements, whilst providing a friendly and supportive donor experience. Assessing current processes, identifying, and implementing improvements in collaboration with the Database Manager will be a key focus. The successful applicant will have a passion for leading a team to deliver excellent supporter care and donor communications whilst working with and supporting the wider Fundraising team to deliver results for our client and their beneficiaries.
The successful candidate will be expected to:
- Manage the Supporter Care Officers and several Fundraising Volunteers - providing mentoring and training and completing performance and development reviews.
- Deliver excellent supporter care to our client’s donors and supporters and reporting to the wider Fundraising team.
- Ensure that the best donor experience and journey is in place across all income lines.
- Work closely with the Database Manager to identify and implement process improvements and where possible system automations.
- Ensure that individual processes are mapped out and that clear instructions and training are in place to mentor and support the Supporter Care team.
- Provide timely and accurate reporting to the Director of Fundraising.
- Collaborate with the wider Fundraising management team to provide advice and support in the implementation of new fundraising campaigns and events.
- Work as part of the wider Fundraising team providing support and participating in other duties where required.
- Work in a hybrid model of some days in the office and others from home.
Required experience, knowledge, skills and characteristics:
- Experience of delivering excellent supporter care or customer care in a charitable or commercial setting.
- Good working knowledge of the Raisers Edge database and donor record management and an expert understanding in the input and recording of all donor data – particularly consent and gift aid information.
- Experience of managing a team to deliver excellent supporter or customer care.
- Good knowledge of GDPR and other data protection regulations governing interactions with donors and the recording and use of information.
- Good understanding of the administrative processes required to log and successfully claim Gift Aid on individual gifts.
- Strong organisation and evaluation skills and ability to prioritise workflow and resources.
- Desire to exceed expectations and deliver the best supporter experience and journey.
Desired experience, knowledge, skills and characteristics:
- Experience of training and mentoring others to ensure the best donor experience.
- Automation of imports from various fundraising platforms.
- Experience of mapping donor journey and fundraising logistics processes.
- An understanding of Direct Mail processes and logistics.
- A good knowledge of fundraising reporting requirements, including Charity Commission and Gambling Commission returns.
Company benefits
- Annual leave 25 days plus bank holidays
- Non-contributory life assurance scheme
- Standard Life pension scheme with Company contributions starting at 3%
- Employee Assistance Programme - offering free 24/7 support & counselling and advice
The client requests no contact from agencies or media sales.
Role Purpose
To support the development of high quality, trustworthy, current and effective information resources for the lupus community. This role plays an important part in our work to empower people living with lupus and supporting families and carers impacted by a diagnosis of lupus.
Key Responsibilities
Delivery
- Help to review, update and co-develop health information content for the lupus community in line with our schedule, maintaining a high standard of evidence-based information production, following appropriate criteria for accreditation by professional organisations. This could include support with research, liaising with external experts for input and review, copy writing, proof reading and production (including design).
- Work with colleagues, healthcare professionals and people with lived experience of lupus to codevelop high quality information resources.
- Communicate health-related updates, such as website articles on changes to access to vaccinations.
- Respond to emailed queries related to lupus and related conditions, health system access, treatments, etc.
- Support with co-ordinating the production of the charity’s magazine 3 times a year.
Other
- Uphold the values and expectations of LUPUS UK.
- Carry out other duties relevant to your post as reasonably required.
- Occasional evening and weekend working and travel may be required to support our broader activities.
Qualifications and Experience
- Experience communicating complex information in plain language, considering the needs of the intended audience.
- Working with a range of key stakeholders to develop information.
- Experience of working within a team.
- Communicating complex health, scientific, or research information (desirable).
- Experience in engaging those living with a long-term health condition and/or young people/families, in the co-production of information (desirable).
Knowledge and Skills
- Ability to critically analyse health information.
- Excellent communication skills and ability to develop effective partnership working.
- Excellent organisational skills
- Excellent attention to detail, with proven editing and proof-reading skills.
- Able to deal with confidential data and demonstrate high levels of discretion.
- Strong knowledge of Microsoft Office applications including Word, Outlook and Excel.
- Skilled in critically analysing published scientific and medical research to ensure health information is accurate and evidence-based (desirable).
- Familiarity with the PIF Tick scheme and guidance (desirable).
Values and Behaviours
- Able to uphold and champion the values of LUPUS UK, demonstrating high standards of integrity, accountability, respect for others, courtesy and professionalism.
- Passionate about the work of LUPUS UK and working in a non-profit environment with a focus on health and disability
- Demonstrable empathy for service users and a commitment to understanding and addressing the challenges they experience.
- Actively committed to the growth of equality of opportunity and diversity.
- An enthusiastic and flexible approach and willing to support colleagues.
- Commitment to continual professional development and willing to give and receive constructive feedback.
- A positive, can-do attitude and willingness to help with tasks outside normal duties. Ability to critically analyse health information.
Please reseve the following dates in your diary when you apply:
Final interviews (in person) - Friday 19th July 2024
The client requests no contact from agencies or media sales.
Our client, a prestigious London University, is currently seeking a temporary, full-time (35 hours per week) Student Enquiries Officer. This role will be onsite, Monday to Friday, in Central London, starting Monday, 5th August, for approximately 2-3 months.
Key Responsibilities:
- Provide written and verbal guidance to a diverse range of stakeholders regarding the university's multiple support services and administrative processes.
- Ensure enquiries are responded to promptly, while maintaining accurate records and effective notes.
- Adhere to relevant processes, policies, and legislation, including data protection, equality, and inclusion.
- Manage and prioritise your daily workload to ensure the service runs smoothly and effectively.
- Support service users and handle enquiries confidently.
To be considered for this position, you should possess:
- Previous experience in a higher education setting is advantageous, but experience in a similar office-based customer service environment will also be considered.
- Proven ability to handle, prioritise, and resolve a range of enquiries.
- Strong relationship-building skills and confidence in engaging with various stakeholders in a fast-paced environment.
- Ability to work proactively and effectively, without the need of direct supervision.
- Excellent customer service, communication, and organisational skills.
- Proficiency in Microsoft Office, including Office 365.
This position starts on Monday, 5th August, for approximately 2-3 months. You must be available for the entire duration to be considered.
If you are interested in this opportunity, please apply below, and submit your CV in Word format.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
Harris Hill are partnering with a fantastic charity, passionate about building better futures for people working in horticulture, in their search for a Gardens Commercial Development Director.
Location: The role is home-based with regular travel across the country (Herefordshire, Yorkshire & Suffolk)
Salary: Circa £70,000
The 3 existing gardens in the portfolio, are effectively the ‘shop window’ to the charity. As such, the continued development of the gardens as profitable visitor attractions is an integral part of their 5 year strategy and critical to their future.
Key responsibilities include:
- Working as part of the Senior Leadership Team across the totality of the organisation including collaboration with the Board, the Chief Executive and Senior Managers to define scope, goals and project deliverables.
- The development and execution of a strategy for each garden and aligned operational plans ensuring projects align with the charity’s strategy.
- Working in collaboration with Marketing & Fundraising team and the respective garden managers, to set and work towards achieving sales, membership and visitor targets.
- Taking overall accountability for the day to day running of the visitor attractions including but not limited to the management of the cafés, shops, memberships and events to maximise profitability.
- Effective team management fostering a collaborative environment and optimising team performance.
- Managing resources and considering how they can engage effectively with the local community, the public and other local organisations.
The successful candidate will have significant experience in the management of a visitor attraction (preferably in a horticultural setting), with the ability to think clearly and strategically. Commercial acumen with a proven track record in the development of existing income streams and the identification and maximisation of new ones is crucial, as is a detailed understanding of best practice associated with visitor attractions and the ability to analyse data to make informed decisions and develop innovative solutions. Exceptional management and team working skills with the ability to effectively communicate at all levels and build towards a shared vision is also a must.
If this sounds like you and you’re keen to hear more, please do get in touch ASAP for the full job pack!
Please note, only successful candidates will be contacted with further information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join us as the Group Social Value Manager at LHCPG, where you'll play a pivotal role in shaping and delivering our social impact strategy. Working closely with various teams, you'll integrate social value principles into our products and services, fostering innovation and partnerships to drive positive change across Great Britain.
What You'll Be Doing:
- Lead the integration of social value priorities into LHCPG's products and services.
- Establish LHCPG as a leading authority in social value, internally and externally.
- Build and nurture a network for innovation in social value approaches.
- Stay abreast of social value trends, best practices, and regulations.
- Align LHCPG's social value strategy with our mission, vision, and external influences.
- Support clients and suppliers to deliver their social impact priorities.
- Develop and implement social value measuring approaches and standards that enable social value data and information to be collected and recorded, across LHCPG’s operational activities.
- Support the delivery and impact reporting of the Community Benefit Fund.
- Provide guidance and training on social value principles and practices.
- Produce annual social value reports and coordinate impact case studies.
What You Need:
- Ideally, a relevant degree or professional qualification in CSR or social impact.
- Expertise in social value measurement frameworks used in the public sector.
- Understanding of technology's role in driving social innovation.
- Experience in managing complex projects and influencing outcomes with stakeholders.
- Familiarity with ESG frameworks and their application.
- Strong IT literacy, including proficiency in PowerPoint, Word, and Excel.
- Excellent organisational, interpersonal, and communication skills.
- Ability to work with confidential information and meet strict deadlines.
- Positive, supportive attitude with a collaborative and flexible approach.
- Previous experience in a social value role or not-for-profit organisation is desirable.
What You Get:
- Basic salary on POC starting at £62,886
- A non-contractual and discretionary annual bonus scheme is in place based on the achievement of personal and company targets.
- Local Government Pension Scheme (Defined Benefit).
- 34 days holiday plus bank holidays.
- 36-hour week.
- Personal training and development plan.
- Cycle to work scheme.
- Employee Discounts.
If you're passionate about driving positive social change and have the skills and experience we're looking for, apply quickly to join our team at LHCPG. We look forward to hearing from you!
Please note that we reserve the right to close this job posting before the application deadline if a suitable candidate is identified.
We improve lives and places through the impact of our products & services and social value generated through our community benefit funding & activity
Growing Hope is a charity that champions accessibility and provides free therapy for children and young people with additional needs in partnership with local churches across the UK. We aim to grow hope for children, hope for families and hope in Jesus.
Growing Hope was founded in December 2017 and has a vision to see 20 clinics set up across the UK by 2030. We have five clinics, King’s Cross, Brockley, High Wycombe, Gateshead and Redbridge. Each clinic is a local CIO which runs in partnership with Growing Hope and the local church. We have worked with over 1000 children, young people, parents, carers and siblings since we launched. As a national charity Growing Hope has trained over 1500 professionals & parents. We are continuing to expand, with the set-up of further local clinics on the horizon
We are seeking an experienced Executive Assistant to our senior leadership team of four individuals – our CEO, Executive Director of Services, Director of Operations, and Director of Growth. We are looking for a strategic and innovative individual with strong planning and organisational skills who is committed to the Growing Hope vision and values. As the charity grows we require support for project management and development of processes across the organisation. We’re looking for an individual who looks at the bigger picture, can help us with horizon scanning and can bring new ideas and processes to our ways of working.
Job Purpose
As Growing Hope reaches towards its vision to have twenty clinics by 2030, the Senior Team require additional support in order that they can fulfil the strategic direction of their roles. The Executive Assistant will be flexible and adaptable and able to help the team with streamlining processes as the charity grows. This role will provide essential daily support to the senior team including diary management, project management and process support across the organisation.
Main Duties and Responsibilities
Duties and responsibilities will be discussed and developed as the charity continues to grow. The role will involve:
- Providing administrative support for the Senior Leadership Team, making effective use of their time by planning and managing their schedules through diary management, forward planning and managing deadlines.
- Strategically developing processes to enable the senior leadership team to manage their work effectively.
- Taking initiative within the team in order to support the function of the charity.
- Having a flexible approach and working with individuals at all levels.
- Excellent time management skills and ability to prioritise work and projects.
- Supporting standing meetings and committees: scheduling meetings in liaison with participants, compiling papers, taking and distributing minutes.
- Support managing inboxes as requested.
- Managing complex diaries and scheduling meetings across the team.
- Maintaining the charities strategic risk register.
- Support with policy and procedures. Helping to ensure policies and procedures are up to date and reflect current legislation.
- Maintain data protection and confidentiality in line with Growing Hope’s information governance policy.
- Ensure adherence to Safeguarding and wider Growing Hope policies.
- Upholding Growing Hope’s Christian values and leading and participating in prayer and worship within meetings.
Project Management:
- Managing specific projects as agreed with the team for example, Fundraising Event planning, Christian Therapists Forum etc.
- Liaising with external organisations to support various functions within the charity, including IT, HR, insurance, and governance.
- Support of the Director of Operations with general office admin and volunteer onboarding and supervision
Person Specification
The ideal candidate will have be highly organised and innovative in their approach.
ESSENTIAL
- Occupational Requirement - This role has an Occupational Requirement to be a Christian, as permitted under Schedule 9, Part 1, of the Equality Act 2010.
- Experience of working in business or administration support and developing systems for executive teams.
- Commitment to Growing Hope’s vision
- IT skills – experience of MS Office and Google Drive or similar.
- Excellent telephone manner and written English
- Excellent interpersonal skills
- Excellent attention to detail
- Ability to work both independently and as part of a team, as the task requires
- Excellent organisational skills
- Ability to carry out administrative duties effectively
- An innovative and creative approach
- Desire to learn and develop skills
- Experience in managing spreadsheets and databases
- Experience in using outlook and mail features including mailmerge.
DESIRABLE
- Experience in using Salesforce
- Experience, interest in or commitment to a career in additional needs and inclusion
- Interest in or experience of working in the charity/NGO sector
Championing accessibility and providing free therapy for children and young people with additional needs, in partnership with local churches
The client requests no contact from agencies or media sales.
Look Good Feel Better is a national cancer charity devoted to delivering workshops that help people living with a cancer diagnosis to cope with the physical and emotional side effects of their treatment. Delivered by trained volunteers from the beauty industry, the free workshops offer practical advice about changes to skin and hair as well as supporting body confidence and well-being. Delivered in person at Cancer Care Centres and Hospitals across the UK as well as online, the workshops offer an invaluable opportunity to meet people in similar situations in a safe and inclusive space.
Charity People is delighted to be supporting Look Good Feel Better to recruit for a Communications and Marketing Officer. This position is a new role as part of investment in the team to ensure the organisation meets their expansion goals and delivers their services to many more people each year, scaling up the number of beneficiaries supported annually from 10,000 to 30,000 within four years.
Communications and Marketing Officer
Contract: Permanent role
Location: Hybrid - a mix of work from home and Epsom (Surrey) office; ideally you will be in the office a minimum of two or three days per week, and the charity is very happy to offer more days on site if office working suits you
Starting salary: £35,000
Closing date for applications: Midnight on Sunday 21st July
Interviews: in person in Epson week commencing 29th July with second stage week commencing 5th August
About the role
Working closely with the Director of Fundraising and Communications, Head of Fundraising, and Head of Programme Services, as well as external digital marketing agencies and outsourced communications partners, this is an exciting and rewarding role for someone who is looking to work strategically across multiple communications as part of a growing organisation.
Key responsibilities within the role will include:
- Create and deliver communications plans and campaign briefs.
- Working with internal and external stakeholders to deliver and maximise media opportunities and campaigns that help raise awareness of the organisation's cause and services
- Management of data within Salesforce database, ensuring data collection via the website and other platforms is compliant with GDPR and any related or superseding legislation
- Evaluate the success of campaigns, setting and tracking key metrics, feeding learnings back into future work in a cycle of continuous improvement
- Prepare and deliver regular, meaningful reporting on communications, to assist and drive strategic communications and marketing decision making
- Oversee content creation for social media and online platforms, marketing materials, ensuring brand consistency and appropriate audience targeting
- Collaborate with both fundraising and service delivery partners to identify and coordinate co-campaigning opportunities
- Creation of regular e-communications to targeted audiences assisting in the increase in supporter and beneficiary reach
- Management of twice-yearly videography and photography shoots, ensuring compliance and management of image library
- Work closely with service delivery colleagues, PR Executive and Lead Volunteers to unearth compelling content that will connect with key audiences
- To support the PR Executive in the identification and creation of opportunities for coverage of our charity's mission and with reactive media queries
- Develop and deliver a patron and ambassador strategy
- Monitor and control spending against delegated budget
Working within a truly passionate and dedicated team, as well as some hugely talented external marketing and communication partners, this is a wonderful opportunity for an experienced communications professional to join an organisation that makes a real and tangible difference to beneficiaries lives at a very challenging time. We'd love to see applications from individuals with the following skills and experience:
- Previous experience in a communications role, ideally working within the charity sector
- Experience in relationship management with third party agencies.
- Organised, methodical, strong on detail, and able to map out and meet deadlines across multiple projects
- Proven success designing and delivering communications plans and campaigns
- Experience of successfully pitching stories or collaborations to media, journalists and influencers
- Understanding of how to create engaging content - both written and visual
- Understanding of how to develop opportunities for coverage and know how to make them happen, and of media and communication trends, with the ability to stay ahead of the curve
- Highly self-motivated and able to work autonomously and take initiative.
If you're interested in hearing more about this opportunity, please send your CV to Alice at Charity People in the first instance.
Charity People and actively promotes equality, diversity, and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
We reserve the right to close the vacancy early if we receive a high volume of applications.