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As a Housing Support Worker, you will support people with a history of drug and/or alcohol issues who are living in supported housing projects.

You will assist with the daily running of the service and coordinate all aspects of the residents’ care, including referrals, move-in plans, assessments, support planning and case notes.

You will provide practical help and advice to support tenants to keep their tenancies and avoid eviction, including encourage individuals to develop practical skills such as shopping, cooking, and housework.

You will work closely with colleagues and partner agencies to provide a range of interventions to support recovery and help people achieve independent living in the community.

This is an entry-level role, and we understand that not all candidates will have direct work experience in a similar position. Whilst a passion for working with people affected by addiction or homelessness is crucial, you may also have:

• Experience of working with people with complex needs including challenging or negative behaviour, substance misuse and/or criminal offending backgrounds.
• An understanding of the harmful effects associated with drug and alcohol misuse and offending in relation to health, social welfare, housing, employability and personal relationships.
• Experience or an understanding of supporting people to develop their personal strengths and sustain their tenancy within a ‘supported housing’ environment.
• Experience of developing partnerships and working collaboratively with other organisations.
• Specialist harm reduction experience.
• A coaching / counselling / Health and Social Care qualification.

You will be required to work across Cheshire East covering Crewe, Middlewich, Macclesfield and Congleton, although you may have a regular base. 

Shifts are on a rota basis covering weekends, evenings and public holidays. 

Salary: £24,000-£25,500 per annum, depending on experience 

Hours: 35 hrs FTE

Place of work: Hybrid - minimum of 2 days per week in our office in Hatfield 

Join Our Team! 

This is a great role for someone looking to join the charity sector. You will work as part of our Supporter Engagement team to provide excellent customer care, and engage, involve and inspire all supporters of Crohn’s & Colitis UK through building excellent relationships via a variety of communication channels.

About Us 

We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis.

A diagnosis of Crohn’s or Colitis is life-changing. Over 500,000 people in the UK are living with a lifelong disease many people have never heard of, and for which there is no known cure.

Crohn’s & Colitis UK funds research, provides award winning information and support and raises vital awareness by increasing the public’s understanding of the conditions, and what it means to live with debilitating symptoms. But we need to do more. We need to be a louder voice in the marketplace. Our ambitious plans for 2025, will help to make a real difference to every supporter’s journey with us. If this excites you - join us!

Role Overview 

You will be integral to achieving our strategic priorities of generating income through repeat support, and providing exceptional supporter journeys for our community, ensuring they feel valued and engaged. 

The role involves providing excellent customer care and engaging, involving and inspiring all supporters of Crohn’s and Colitis UK through building excellent relationships via a variety of communication channels. The post-holder will be integral to achieving strategic Income Generation priorities, including raising funds from supporters through exceptional standards of supporter stewardship, and to deliver administrative support for the wider team. 

About You 

You will have experience of working in a similar role, providing a high standard of customer care in a fast-paced environment, handling supporter queries and providing information in a concise and comprehensive manner. You'll need strong written and verbal communication skills to write engaging and inspiring content and messaging, you'll also be skilled at listening and responding to queries appropriately and be comfortable and effective at managing challenging situations. 

You will have the ability to manage a busy workload and deadlines whilst taking ownership of problems to find a solution where possible, escalating to a manager where required.  

Experience of Microsoft office is essential, as well as excellent administration skills and high levels of accuracy and attention to detail. If you like the sound of our role then this could be an opportunity to join a leading charity as we enter the next stage of growth and expansion. 

Please see our Recruitment Pack for details of our full Job Description and Person Specification. 

Our Location 

We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail. In this role, there is plenty of scope for working from home,  although you will need to be in the office for two days a week minimum. There will also be other times when you’ll need to be in the office for fulfilment tasks or to attend meetings such as our ‘All Staff Together’ days four times a year and you will also be required to attend fundraising events. 

Benefits 

• 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days 

• Salary Sacrifice Pension scheme 

• Flexible working options 

• Enhanced maternity, adoption and paternity pay 

• 24/7 Employee Assistance Programme 

• Wellbeing programme 

• Interest free loan for season tickets 

• Cycle to work scheme 

• Free parking and secure bike locks 

• Training and development financial support and/or study leave 

• Performance review and development scheme 

Company Description

Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose. We call these our '3Ps'. 

We achieve this in two ways. First, we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity and the mindset of a business, we are uniquely placed to deliver on this challenging agenda.

In August 2024, Redthread became part of the Catch22 group. Both organisations share strongly aligned missions and values, and we have a successful history of collaboration. Redthread will continue to operate under its established brand.

For more information about the recruitment process, please check out the guidance for applicants on Catch22’s website.

Job Description

To be part of the youth work team at Redthread, with a primary focus on the Youth Violence Intervention Programme.

What does a Youth Intervention Practitioner do? Youth Intervention Practitioners use the principles and power of youth work in the setting of a busy emergency department. We meet young people who have experienced injury or trauma while they are in the hospital, and work alongside our clinical colleagues to offer them support at a time when they are feeling very vulnerable. Our first contact with the young person may be to offer them a drink, or to ring their parent, or to check they understand what’s happening to them. When their immediate medical needs have been met, we will talk to them some more and explain how we can support them.

We will do a safety plan with them before they leave the hospital. If a young person chooses to engage with us, we will then work with them for eight to twelve weeks on a plan of action that’s tailored to their needs. We work closely with the hospital safeguarding team every day and frequently have to escalate concerns. We contact any other agencies who know the young person so we’re not duplicating their work, and often arrange to meet them with the young person. We regularly have to strongly advocate for young people, for example with housing agencies.

We look for organisations who can work with them towards their longer-term goals and we do relational referrals, transferring the trust that young people have built with us. Youth Intervention Practitioners hold a caseload of young people, supported by their team leader, and need to be good at recording their work, and discussing and reflecting on their practice. We provide an intensive induction at the start of the role, ongoing training and CPD throughout your time at Redthread and fortnightly clinical supervision.

Our Youth Intervention Practitioners have to be courageous and tenacious, and because ours is a short intervention, we don’t always see first-hand the impact of our work. But we know from talking to the young people we work with that we make a huge difference. Our Youth Intervention Practitioners are resilient, able to work calmly in a challenging environment with young people experiencing trauma, injury or exploitation. They have a good level of self awareness, the ability to reflect on how the work is impacting them, and a willingness to engage in regular clinical supervision that helps them develop their practice and emotional literacy.

Qualifications

Desirable (but not essential): A degree-level qualification in social work, youth work, a social science, education or another relevant field.

Additional information

Location: Queen Elizabeth Hospital Birmingham, Heartlands Hospital Birmingham and Birmingham Children's Hospital. With regular travel to other Redthread sites and offices when required.

Hours: 37.5 hours per week

Salary: £26,302 per annum + benefits

Contract type: Permanent

How to Apply: Please see the Job pack for information on submitting your application and please note that the closing date for this opportunity is 1000 on Friday 4th of April.

Please note: If we receive a high number of applications, we reserve the right to close the advert before the closing date. Therefore, early applications are encouraged.

Shortlisted candidates will be invited to an online interview with the Redthread team on Wednesday 9th April 2025
The second round of interviews will be held in person on Monday 14th April 2025

Employee Assistance Programme (EAP)

We offer an enhanced Employee Assistance Programme, which provides free, 24/7 confidential helpline services (accessed either by phone and/or online) including structured counselling services and practical resources aimed to support your work-life balance. In addition, some aspects of the EAP service are also available to share with an employees’ dependants including their partner.

Cycle to Work Scheme

We offer a Cycle to Work scheme which enables savings on the cost of a new bike and accessories for employees wishing to cycle to work for all or part of their journey. Employees can sign up after one month’s service

Work-based learning and Professional Development

We aim to build a culture and environment for staff to learn, develop and achieve their full potential, whilst delivering services through a skilled and competent workforce. To achieve this, Redthread have a comprehensive staff training programme which provides individuals with resources, training and support to learn and develop their skills. We also encourage our staff to undertake work-based learning and provide support for continuous professional development, whilst helping staff achieve a work-life balance.

Workplace Pension Scheme

We offer membership of a workplace pension set up with The People's Pension, and employees are eligible to be auto enrolled after three months’service. The employee’s minimum pension contribution rate is currently 3%. Redthread’s contribution rate is 5% higher than the employee up to a maximum of 8%.

Unless otherwise stated, interviews will be arranged as suitable candidates are identified, so early application is strongly advised.

At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.

Catch22 is committed to rigorous safeguarding and safer recruitment practices; ensuring that every individual within the organisation has been safely and appropriately checked.

NACE is the UK’s leading charity that supports and champions the education of more able learners. With over 40 years of experience, NACE works with a diverse network of member schools, leaders in education and practitioners to increase challenge for all learners. We believe that that all young people, including the more able, are entitled to have the opportunity to develop their abilities without limits – no matter what barriers to learning they may face and no matter what school they attend.  

NACE is seeking to appoint a Marketing Administrator who will support the development and implementation of a comprehensive marketing programme, including effective use of social media, to achieve:

· An increase in take-up of both NACE membership and our product range;

· Effective communications to ensure our current members gain full value from their NACE membership.

The successful candidate will have obtained Level 3 qualifications (A-levels or equivalent) and you may have a degree in an area such as communications and/or marketing. You will have experience of using social media platforms to promote products, events or services, and of using online event platforms. You will be confident using databases and will display excellent attention to detail and a commitment to ensuring our members receive an excellent standard of customer service.

You will have shown the ability to display initiative and to work successfully as part of a team. You will have the ability to communicate effectively with a diverse range of people and display effective listening, verbal and written communication. You will be expected to work effectively under pressure, be able to manage multiple projects and deadlines, react positively to change and embrace new challenges. You will be committed to working for a charitable organisation and/or have an interest in the education sector.

This role reports to NACE’s Marketing and Brand Executive.

Location: Chilton, near Didcot, Oxfordshire, OX11 0RN

Contract Type: Permanent

Hours: 4-5 days (30-37.5 hours) per week – term-time-only working will be considered

Salary: £24-£27k (fte) depending on experience

Holidays and benefits: 33 days holiday (fte) including 8 bank holidays. Pension auto enrolment after 3 months employment. Free car parking.

To apply, please send your CV and a covering letter setting out the reasons for your application, making clear how you meet the criteria in the person specification, and detailing one example of how you have used social media platforms to achieve a desired outcome – e.g. increase in followers/registrations/purchases.

Closing date for applications: 12:00 on Monday 28th April. Interviews will be held in the NACE offices on Thursday 1st May. 

The selection process will involve an interview with the Membership and Programme Delivery Manager, and Marketing and Brand Executive. You will also be asked to complete a task relating to the role. There will also be the opportunity to meet the CEO.

Main Responsibilities

· Assisting the CEO and the Executive Team Members in the development and delivery of the Society’s many activities and projects to ensure all tasks are being completed within timelines, effectively and to high standards

· Supporting the Conferences and Events Manager in the development and running of an extensive programme of network events and workshops, and the Society’s annual conference

· Promoting the Society and its events on social media platforms including LinkedIn, Bluesky, and X

· Scheduling meetings, organising papers, and some note/minute taking, as required

· Ensuring all actions are recorded and completed following Meetings of the Board of Trustees and standing committee and working group meetings.

· Developing an understanding of the Society’s CRM (Customer Relationship Management) systems and managing related data.

· Ensuring the SRHE website is kept up to date, in liaison with other team members

· Providing quality customer service for members and external contacts

Qualifications, skills and experience

You will need to demonstrate that you possess the following qualifications, skills and experience:

· Demonstrable experience in a team support role or an administrative assistant role

· Excellent organisation and administration skills

· Excellent written and verbal communication skills

· Good numeracy skills

· Excellent knowledge/application of office IT systems (Microsoft Office: Word, Outlook, PowerPoint, and Excel)

· Familiarity with website maintenance and basic website management

· Managing, maintaining and manipulating databases

· Preferred education is to undergraduate level with an interest in higher education provision

Overall job purpose

This is a fundamental role within our North regional team, internally the role is known as Local Community Officer. The future of CCT’s outstanding collection of historic churches depends on communities supporting their local CCT church with funds, events, inspiring interpretation, visitor services and preventive conservation. The Local Community Officer will engage and support communities and volunteers to care for 23 historic churches across Greater Manchester, Lancashire, Merseyside, W. Yorkshire, N. Yorkshire (part), ensuring each site achieves agreed standards.

Key relationships

You will work closely with the Lead Local Community Officer (North), regional and national colleagues, volunteers, community groups and other local stakeholders.

If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.

The closing date for receipt of applications is 8am on Monday 28th April 2025.

The interviews will take place in Leeds on Wednesday 7th May 2025. Please note that the interview date and location have been specifically chosen according to the availability of the panel.

We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.

If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provide

Hey there, come join our team and help us build a better world.

This is an exciting opportunity for someone looking to make a difference in a small but influential national charity building a positive legacy for the late Jo Cox MP. We are looking for someone to provide administrative support for the team. You’ll work to support our core operations, and you’ll also be involved with the administrative aspects of our Stronger Communities work. In the first instance, this will mean supporting the delivery of our lottery-funded project in West Yorkshire through which we’re creating a shared vision for Batley, Heckmondwike and Dewsbury.

ABOUT THE ROLE

The Operations and Projects Officer will provide administrative support for the team. You’ll be supporting the day-to-day running of the Foundation, helping to ensure that everything runs smoothly. Within operations, you’ll provide administrative support on everything from finance and HR to fundraising and supporter care.

As a member of the Stronger Communities team, you’ll also provide support for our work building less lonely, better connected communities across the UK, where everyone feels that they belong. This begins with our current lottery-funded Bridging & Belonging project in Kirklees. You’ll act as the main administrator for the project, supporting the Community Group and Yorkshire Programme Manager to lead the work.

This will include setting up meetings, liaising with community venues and services, managing enquiries, answering questions directly and getting responses from colleagues where necessary. There will also be occasional on the ground community-facing work supporting the Bridging and Belonging community group at local events in North Kirklees.

ABOUT YOU

We’re looking for someone who is engaged, positive, proactive and happy to work as part of a remote team. You’ll have good organisational, planning and problem-solving skills, and you’ll be able to communicate clearly both in writing and verbally.

As you’ll be working on our projects in Yorkshire, you’ll have a core knowledge about the region, especially West Yorkshire. Ideally you’ll have a particular understanding of Kirklees and the different communities living there.

In addition, you will have strongly held personal values which align with The Jo Cox Foundation’s vision and Jo’s ‘more in common’ ethos. These will be reflected in your respect for others and the desire to make a truly positive contribution through your work.

ABOUT THE JO COX FOUNDATION

The Jo Cox Foundation was established in 2016 by the friends and family of the late Jo Cox MP. The Foundation exists to make positive change on issues that Jo was passionate about. Just as she did, we believe in working together effectively with individuals and organisations that share the belief that we have more in common than that which divides us.

We build stronger communities, encourage more respectful politics and advocate for a fairer world in Jo’s name. To date, our campaigns and initiatives have addressed a broad range of issues including tackling loneliness, reducing abuse and intimidation in public life and preventing atrocities in conflict-affected countries. No one day is ever the same as the next! 

Too often our politics and society emphasises our differences rather than our commonality. We believe that helping people to recognise that commonality allows us to feel more connected, build empathy and increase trust. It also builds understanding of the stark inequalities that many groups face within our society and strengthens the collective will to take action. Though we cannot address the root cause of all inequalities, we commit to championing change and advocating for action.

Battersea’s Human Resources department provides expert advice, guidance and support through partnership with managers, teams and people across the organisation. Our work involves everything from pay and benefits to providing learning and development solutions that support other departments achieve their strategic objectives. We do this to attract, retain and develop our people to be the best they can be, so we can be here for more dogs and cats.

We are currently seeking a Resourcing Coordinator to join the team on a 1 year fixed-term contract. The role reports into our Resourcing Manager and involves collaboration with the wider HR team to support the delivery of a comprehensive talent attraction and resourcing service to Battersea, ensuring diversity and inclusion is at the heart of Battersea’s recruitment principles. They will provide administrative support for recruitment campaigns, ensuring accurate records are maintained.

To be successful in this role, you should have experience of working efficiently, effectively and accurately in a HR or recruitment administrative role, a track record of successfully managing recruitment activities and managing and responding to recruitment queries and complaints, and good communication skills with ability to liaise with a diverse pool of applicants, employees and managers.

What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. 

More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 22nd April 2025
Interview date(s): w/c 28th April 2025

To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Business Support Assistant (Part-time)

18 hours per week or 24 hours per week term-time- Monday to Friday

We are looking for a Business Support Assistant to join the central team at Manchester Young Lives. Previous administrative experience is required for this post, alongside good organisational and time management skills as well as the ability to multitask and prioritise deadlines. The ideal candidate will have excellent computer skills and knowledge of other digital technologies, including the confidence and ability to develop and grow within the role.

Working patterns will be discussed with shortlisted candidates at interview.

Please note CVs will not be considered as part of your application for this position. Application and demographic forms must be completed via our website. Closing date: 6th May 2025 at 9am

Only shortlisted candidates will be contacted, if you haven’t heard from us you should assume your application has not been successful on this occasion. This post is exempt from the Rehabilitation of Offenders Act 1974.

We are seeking a committed, organised, and flexible individual who is passionate about supporting systems that help young people improve their sexual health. You will be able to communicate with a variety of agencies and young people, particularly around their use of the online free condom scheme and STI testing. You will support the Hertfordshire sexual health team by assuming overall responsibility for the ordering and monitoring of stock and other resources, by posting free condoms each day to young people via our online service, posting and by accurately maintaining client management systems and electronic databases required for the programme to function. You will also need to be proficient in Microsoft Office and be able to produce accurate records when required.

                                  We're now The King's Trust. And we're still working for young people.

We've changed our name from The Prince's Trust to The King’s Trust. Rest assured, the support we offer young people remains the same. This change marks an exciting new chapter for us, and we hope you'll continue supporting us to transform young lives.

                                                      ----------------------------------------------------------

Let's make every day a chance to create a brighter future for the next generation!

Would you like to be part of the coolest team in town, collaborating with our Outreach and Marketing legends and our friendly customer service team here at The King's Trust? Together, we'll ensure that our young people get onboarded and engaged in our programmes safely and with style.

Dive deep to uncover any barriers that stand in their way, helping to remove those barriers to enable them to shine and propelling them on their journey towards amazing outcomes. Responsible for a group of young people, for one-on-one support and guidance or just gently pointing them in the right direction. You'll be on a mission to assist with travel expenses and find clever ways to handle their other commitments. You'll champion their support and learning needs with employers, and you'll be the ultimate liaison, working alongside partners like the job centre to ensure that nothing stands in the way of their success!

You’ll also be the guiding light for our delivery partners and service providers as we want them to deliver the best experience and outcomes for our young people. High-fives all around! Roll up your sleeves and deliver employability sessions directly to our incredible young people. You'll also help our Delivery Partners and volunteers do the same, both in person and virtually through our trusty MS Teams. When we're doing things face-to-face, you’ll need to hit the road and be there in person to help with programme delivery or programme visits to make sure all is running as smoothly as possible.

And if that’s not enough to keep you busy, you’ll also be keeping meticulous records of information and data on our young people, volunteers, and partners. It's all about making sure every step of their journey is accurately reflected in our systems so that it complies with our funding contracts.

We are a massive advocate of Equality, Diversity and Inclusion so it would be amazing if you could lead the charge in creating an environment where everyone feels seen, by implementing a local action plan that supports our big-picture EDI goals. Let's make positive change happen!

Be ready for anything and everything. Alongside all these fantastic responsibilities, you might find yourself wearing different hats and rocking them like a pro, this could even include deputising when the need arises.

Join the King's Trust Team and let’s make magic happen!

Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

It is an exciting and important time to be joining us at Crisis. We work with thousands of people across England, Scotland, and Wales so they can leave homelessness behind for good. We have recently adapted the way our services work to maximise our impact in ending homelessness.

Title: Senior Practitioner Psychologist (internally this role is known as Senior Skylight Psychologist) or Practitioner Psychologist (internally known as Skylight Psychologist)

The Skylight Psychologist role is offered as a development opportunity for candidates in the first 18 months post qualification. There would be the opportunity to progress to the Senior Skylight Psychologist role when they meet the relevant clinical and leadership competencies.

Qualifications: You must be a Practitioner Psychologist registered with the HCPC. For the Skylight Psychologist role, we will consider applications from individuals due to complete doctoral training.

Hours: Part-time and full-time opportunities available, Monday to Friday. We understand prospective candidates may want to take on this role alongside other commitments. Therefore, we are very open to considering a range of part-time working arrangements in line with Crisis’ Flexible Working Policy. Please let us know what working arrangements you are looking for when completing the application form.

Salary: Full-time salaries are as follows:

Skylight Psychologist:

• Qualified within the last 18 months:

• £50,148 per annum

Senior Skylight Psychologist:

• 18 months to 4 years qualified - £57,755 per annum.

• 5 to 7 years qualified - £60,454 per annum.

• 8+ years qualified - £64,504 per annum.

Please note if you are working part-time these salaries will be pro rata. Our salaries are fixed to counter inequity, and we do not negotiate at offer stage.

Location: Crisis Skylight Brent, 1-2 Bank Buildings, High St, London, Harlesden, NW10 4LT. This is a mainly onsite role, so you can support our members and team face to face, but some homeworking (likely one day per week) may be an option in line with Crisis’ Hybrid Working Policy.

About the role 

We are committed to ending the homelessness of more people using our direct services, including people with complex needs. To do this, we are seeking either full-time or part-time Practitioner Psychologists to join our fantastic team in Crisis Skylight Brent.

In this role, you will be supporting our bold and diverse operation in Brent that includes our non-commissioned Skylight Service, the commissioned and outcome-based Single Homeless Prevention Service and The Single Homeless Refugee Housing & Integration Service. We support around 1400 people affected by homelessness per year and in the last 12 months ended homelessness for 446 people, predominantly in by sourcing accommodation in the private rented sector. You will also be part of the local leadership group and as such get involved in our outward facing place-based work that aims to shape better system responses to homelessness, working with colleagues from the Local Authority and NHS and the local community and voluntary service.

You will form part of the local Leadership team, supporting the implementation of Psychologically Informed Environments (PIEs). You will support the delivery of our work to members by offering training and leading reflective practice for staff and providing direct services to members at times.

You will also be a part of a national psychology team made up of a Lead Clinical Psychologist, two Regional Lead Clinical Psychologists, and seven Practitioner Psychologists as well as one Assistant Psychologist and Trainee Clinical Psychologists on placements.

At Crisis, we understand more and more Practitioner Psychologists are taking on multiple part-time opportunities within the NHS, academic, private practice and the third sector as this has been the case with our own team. Crisis and our members have benefited from employing people with a variety of different work experience and we are therefore open to considering a range of part-time working arrangements. This an opportunity for you to work within an agile and progressive charity where you can influence psychologically informed ways of working to end homelessness for good.

You will join an extraordinary team of frontline lead workers with a focus on people facing homelessness who have survived a range of difficult and traumatic experiences. 

About you 

We are looking for people who are community focused and driven by our shared values. This role brings a real opportunity to be creative and flexible in our approach to working psychologically with people who face multiple disadvantages, and to support the staff teams via training and reflective practice.

There are opportunities to provide direct support as well as working extensively with local teams and other parts of the organisation to influence policy and practice developments. We are looking for someone with post qualification experience of working within complex systems and you may have direct experience of working with people who experience homelessness.

You will be excited by the prospect of working innovatively to deliver services locally alongside the Skylight team, as well linking in closely with the wider Psychology team to develop the service. You will be committed towards social justice, and to being an advocate for those we work with and for breaking down the systemic barriers that exclude those who need most support.

We welcome informal conversations to learn more about the role with a member of our Skylight Psychology Team, please email us and we will arrange a call.

We would also strongly encourage you to visit Crisis Skylight Brent prior to applying. We are holding an open evening on Tuesday 8 April between 5pm to 7pm at Crisis Skylight Brent, 1-2 Bank Buildings, High St, London, Harlesden, NW10 4LT to meet with the Skylight Director and Director of Operations. 

If you’re unable to make the open evening, please email us and we will arrange for you to visit the Skylight at another time.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds. 

Working at Crisis 

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy. 

• Pension scheme with an employer contribution of 8.5% 

• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.

• Enhanced maternity, paternity, shared parental, and adoption pay.

• Flexible working  

• Wellbeing Leave to be used flexibly. 

• And more! (Full list of benefits available on website) 

As a member of the Practitioner Psychology Team, you will have:

• Access to funds to support CPD as part of a wider commitment to ensure meeting HCPC standards.

• Reimbursement of costs to join a professional body (e.g., ACP/BPS)

• Bi-annual away day with the Team

• Access to high quality clinical and professional supervision

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career. 

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. When answering the screening questions please do be thorough, reflecting on your experience to date and using relevant examples. At least two members of staff score all applications.

Closing date: Sunday 13 April 2025 at 23:55

Interview date and location: Monday 28 April 2025 at Crisis Skylight Brent, 1-2 Bank Buildings, High St, Haselden, NW10 4LT.

The interview will involve meeting with a panel of key stakeholders for the role and participating in a formal interview with a Senior Skylight Psychologist, Lead Psychologist, Director of Operations and Skylight Director.

Can I use Artificial Intelligence (AI) technology for my application?

We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.

Accessibility 

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help. 

Registered Charity Numbers: E&W1082947, SC040094 

Do you want to support people with mental health issues in a moment of crisis? Are you calm, non-judgmental and able to work effectively with people experiencing distress?

Can you demonstrate our values of Hope, Courage, Togetherness, and Responsiveness and want to be part of our mission to create opportunities for individuals to make choices, find their own solutions, build resilience and manage their whole life and wellbeing?

If the answer to all of these is yes, we want to hear from you.

Crisis Cafe Coordinator
Reference: 273
Responsible to: Crisis Cafe Team Leader
Contract: Permanent
Salary: £25,000 - £27,764 per annum, pro rata
Hours: Part time (22.5 or 30 hours per week)
Working Base(s): Stevenage Crisis Café
Work pattern: A full-time pattern will be a 7-day flexible rota, working 17:30 - 01:30.

This role is managing a shift delivering emotional support to those in mental health crisis, face to face and over the telephone through our helpline.

About the Service

Our Nightlight Service (Cafés, Helpline, 24/7 Crisis House and Daylight provision) is proud to provide urgent support, crisis intervention and emotional support to people experiencing a mental health crisis in Hertfordshire as an alternative to statutory pathways.

We provide support to adults across Hertfordshire 7 days a week, 365 days a year through our helpline, crisis centres, crisis cafes and a weekend Crisis House. We aim to provide a safe space for people in crisis to talk and feel supported, be listened to without judgement, access relevant support with problem solving and facilitate access to external services when necessary. As a member of our team you will work closely with service users in crisis by using a person-centred approach as to ensure that each individual is supported with dignity and respect. By honouring the individual experience of each service user, we are able to respect their autonomy as well as encourage and facilitate positive steps towards management of crisis and recovery.

The objectives of Hertfordshire Mind Network’s (HMN) Nightlight Mental Health Crisis Services are:

• To improve the mental wellbeing of people experiencing mental health crisis in Hertfordshire.
• To increase early access to help for people experiencing mental health crisis in Hertfordshire, by providing a clear and effective pathway to services provided by Herts Mind Network and other third sector and statutory providers.
• To contribute to an improvement in individual mental wellbeing.
• To remain a source of independent support for all clients.
• To provide an alternative pathway to people in distress and crisis to support better outcomes and reduce the demand on statutory crisis services and emergency services.
• At the Crisis Cafes we promote and enable people to access support in a way that suits them, whether that’s through talking to someone or simply by providing a safe space to have time alone or engage with trained staff.

About the Role

Alongside other Crisis Cafe Coordinators, you will be a key member of the Crisis team, providing effective operational leadership delivering the Nightlight Mental Health Crisis Café and Helpline Service. You will be ensuring the delivery and development of quality crisis support services and instilling Hertfordshire Mind Network’s values throughout the provision. You will provide management support to Crisis Café and Helpline Mental Health Support Workers and volunteers and support the Crisis Café Team Leader in ensuring practice within the service is safe, effective and person centred.

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Closing date for applications is 25th April 2025.
Interviews will be held week commencing 12th May 2025.
Please note: We reserve the right to close this advertisement early if sufficient applications are received so would encourage early applications.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Equal Opportunities

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.

No agencies please.

*This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

 Stop Domestic Abuse is a trauma informed organisation, the work we do to support those effected by domestic abuse may be triggering for those with past trauma. Please only apply if you are living free from abuse. If you’d like to talk to us about this, please get in touch.

Family Safeguarding Teams are co-located, multidisciplinary teams consisting of social work professionals and adult workers. The aim of this role is to work collaboratively with the right families, at the right time, respecting families’ rights, following guidance and law.

To take a whole family approach to child protection to keep more children safely at home with their families.

To publicise the support available to women, men and children at risk of domestic abuse.

To work with other professionals within the Family Safeguarding Team, to develop and deliver services to perpetrators and victims of domestic abuse in a timely manner. This includes case consultation to fully understand the dynamics of domestic abuse and the impact (using Safe & Together principles) on victims and children

The post-holder will work to empower and support all victims and survivors of domestic abuse to make positive choices and tackle the impact of abuse and neglect from within the family.

Contribute to the plan for the family through team discussions and supervision, manage and evaluate risk of offending, failure to protect, harm to self and others and the need for intervention to reduce abuse, coercive control and violence.

Keep records and update Capacity for Change Workbook and other colleagues in the team where appropriate. With due regard for service user consent, confidentiality, data protection and information sharing protocols.

A driver license is required