Data Analyst Jobs
Are you a 2nd Line Infrastructure Engineer with strong experience of PC, desktop and laptop builds and a passion for customer service? Do you want to play a vital role in the smooth running of one of the UK’s largest charities?
If so, you could be the Desktop Support Analyst we need here at BHF.
About the role
As a Desktop Support Analyst you will play a key role in supporting our end users, while also offering support for some of our projects.
You will be resolving hardware and system incidents, fulfilling service requests, ensuring each request is handled in a friendly and efficient manner.
You will manage incidents from internal customers, logging all issues and service requests via the Service desk tool, while seeking to manage problems and deliver first time fixes.
About you
With a 'can do' attitude and a willingness to learn, you will have a passion for good customer service with the ability to communicate technical terms to non-technical people.
You’ll need to have strong technical knowledge of:
• MS technologies including:
o Windows 7 and 10
o Office 365
• VoIP
• LAN/WAN
• MDM (InTune)
• iOS (Desirable)
You'll also have good knowledge of SCCM, ideally you will be ITIL Foundation certified, but good knowledge of the principles and experience working in an ITIL environment would be enough. Any Mac support experience, or knowledge of EPOS would also be advantageous, however you will be given the opportunity to learn both technologies.
Please note this opportunity is a 3 month rolling contract.
About us
We research all heart and circulatory diseases and the things that cause them. Heart disease, Stroke, Vascular Dementia, Diabetes and many more. All connected, all under siege. Because our research is the promise of future cures and treatments.
Here at the BHF we understand that you might need a little help balancing your work and home life. Many of our people work flexibly in many different ways. Please feel free to talk to us about the flexibility you may need; we’re happy to explore what’s possible for you and the role.
Interview process
The interview process will be held over MS Teams.
Our vision is a world free from the fear of heart and circulatory diseases.

The overall responsibility of the People and Culture Administrator role is to support the smooth running of the Foundation’s People & Culture function. The role is responsible for the administration support to the People & Culture business area, specifically the business partnering team.
The People & Culture Administrator will play a key role in handling people processes, employee records and provide general HR support, ensuring compliance with policies and procedures. The role will work collaboratively with the Talent Co-ordinator and People Operations Analyst to ensure the full spectrum of the People & Culture directorate is functioning effectively and efficiently.
Key Responsibilities
People/HR Administration
- Maintain and update employee records and HR databases, ensuring accuracy and confidentiality.
- Liaise with the People Business Partners to prepare HR documents, such as contracts, carry out suitable checks (such as OH and DBS) and take up references.
- Assist with People Operations Analyst with reporting, including tracking key metrics such as absence, turnover, and compliance.
- Support the administration of People policies, procedures, and processes.
- Handle general People/HR queries from employees, utilising suitable technology to track, escalate and close off queries.
- Produce and send HR related letters and correspondence as required.
- Develop and oversee an adequate, effective, and efficient electronic filing system for storing employee information
- Support the People Business Partners in managing individual review cycles, sending reminders to managers when reviews are due and signposting staff and Line Managers to further support and guidance.
- Working with the People Business Partners, collectively manage the 360 feedback surveys for end of year reviews.
- Ensure reviews are completed on time and closed off on the relevant HR Information systems.
- Work with the CPO, Head of People & Culture and Internal Communications Manager to develop People related content, for dissemination via Staff Gatherings, Foundation Hub, staff emails and system alerts.
- Publish and maintain content on the Foundation intranet.
Payroll & Benefits Administration
- Assist the People Operations Analyst with payroll processing, ensuring timely and accurate submission of employee data.
- Maintain records for employee benefits such as pensions, health insurance, and other schemes.
- Support the administration of annual leave and absence tracking.
Employee Relations & Compliance
- Ensure compliance with employment laws, company policies, and GDPR regulations.
- Assist in handling employee relations matters by supporting documentation and meetings.
- Maintain and update People policies and procedures as required.
- Support HR projects, including assisting the People Operations Analyst in delivering employee engagement initiatives etc.
These responsibilities are not exhaustive, and the Foundation reserves the right to assign other duties commensurate with the role as required.
Skills, Knowledge and Expertise
Skills & Abilities
- Strong organisational skills with excellent attention to detail.
- Ability to manage multiple tasks and prioritise effectively.
- Excellent verbal and written communication skills.
- Strong IT skills, including experience with HR systems and Microsoft Office (Excel, Word, Outlook, Teams and SharePoint).
- Ability to handle confidential information with professionalism and discretion.
- Problem-solving mindset with a proactive approach to challenges.
- Commitment to and alignment with the Foundation’s values: Enterprising, Collaborative, Delivery-Minded, Inclusive
Knowledge & Experience
- Previous experience in an HR administration role is essential.
- Understanding of HR processes, employment law, and best practices.
- Experience using HR software/HRIS.
- Experience in payroll or benefits administration is desirable but not essential.
- Desirable - CIPD Level 3 qualification (or working towards), business administration qualification or qualified by experience.
(Please note interviews for this role will take place on Thursday 24th and Friday 25th April)
Benefits
- Up to 12% employer pension contributions
- Annual personal development budget
- Annual health and wellbeing personal allowance
- Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
- Health and wellbeing programme that offers optional free yearly health check-ups.
- Support for healthy eating via fruit bowls and onsite lunch facilities.
- Agile working, flexible hours, and supportive IT kit.
- Shower facilities and bike lock area.
- Generous annual leave (27 days + bank holidays)
- Subsidies for glasses
- Employee Assistance Programme
The client requests no contact from agencies or media sales.
The Talent Coordinator will play a key role in supporting the Foundation’s Talent Hub. The role will work closely with and support the Head of Talent & Inclusion to deliver the Foundation’s talent management strategy. The role will coordinate and evaluate internal learning and development initiatives, fostering a structured learning culture that supports a high-performing workforce.
Additionally, the Talent Coordinator will support the Talent Acquisition Specialist in managing the Talent Acquisition strategy, process and procedures, including recruitment campaigns, ensuring alignment with the recruitment policy and creating a seamless candidate experience.
Key Responsibilities
Learning & Development – Plan, Coordinate, and Deliver
- Collaborate with the Head of Talent & Inclusion and key stakeholders to implement and assess the Learning & Development (L&D) plan, ensuring it meets mandatory requirements, employee needs, and aligns with the organisation’s values and culture.
- Work with external suppliers to develop high-quality learning content.
- Ensure effective coordination of training to support employee growth and career progression.
- Co-ordinate the delivery of an ongoing leadership and management development programme, in partnership with external providers, targeting first and second-level line managers.
- Lead on the management and coordination of external L&D suppliers, implementing robust performance management measures to ensure cost-effectiveness.
- Guide staff towards relevant L&D resources and collaborate with People Business Partners to encourage continuous professional development.
- Process individual learning budget requests, ensuring adherence to the L&D policy and procedures.
Talent Acquisition –Plan, Coordinate, and Deliver
- Support the Talent Acquisition Specialist in managing recruitment campaigns, including interview coordination and candidate experience management.
- Support the development of recruitment schedules and prioritisation of hiring needs.
- Work with Hiring Managers and the Talent Acquisition Specialist to develop job descriptions and application packs, ensuring language reflects a diverse and inclusive recruitment approach.
- Assist in placing job adverts online and liaise with recruitment agencies as needed to ensure outreach to diverse talent pools.
- Create and send offer letters and support the People Team with obtaining employment references as required.
- Support Hiring Managers to align assessment processes with the Foundation’s core values and DEI principles, liaising with the Talent Acquisition Specialist and Head of Talent and Inclusion as required.
- Contribute to a smooth onboarding process, working in collaboration with Hiring Managers and the People Operations Analyst.
Systems & Technology
- Manage the Foundation’s Learning Management System (LMS), ensuring it meets the organisation’s needs in collaboration with the external provider and Head of Talent & Inclusion.
- Provide administrative support for the Foundation’s Applicant Tracking System (ATS), including:
- Uploading job details
- Adding interview and application questions
- Assigning Hiring Managers to live roles
- Maintain and manage internal Talent Hub resources, including SharePoint sites, inboxes, and the Talent Hub page on the intranet.
Evaluation, Reporting & Process Improvement
- Work with the Head of Talent & Inclusion to review and enhance L&D policies within the Foundation.
- Support the Talent Acquisition Specialist in ensuring recruitment processes align with policies while driving continuous improvement.
- Be the first point of contact for all Talent Hub policies and procedures.
- Identify and recommend process enhancements for both L&D and talent acquisition functions, leveraging automation where possible, and in liaison with the People Operations Analyst.
- Ensure accurate data collection and reporting on L&D activities and recruitment metrics.
- Support the tracking and reporting of DEI metrics in collaboration with the Talent Acquisition Specialist and People Operations Analyst.
- Implement consistent evaluation methodologies for training effectiveness.
- Regularly report on L&D metrics, KPIs, and associated costs to the Head of Talent & Inclusion.
- Maintain training records, identifying skill gaps and informing workforce development strategies.
These responsibilities are not exhaustive, and the Foundation reserves the right to assign other duties commensurate with the role as required.
Skills, Knowledge and Expertise
Skills, Abilities & Attributes
- Strong communication skills.
- Good stakeholder management skills with the ability to build relationships with internal and external stakeholders, including training providers, hiring managers, and employees.
- Good project management skills, with the ability to manage multiple initiatives simultaneously, ensuring deadlines and objectives are met.
- Proactive and solutions-oriented, with the ability to work independently.
- Excellent organisational skills, with the ability to prioritise tasks and work under pressure.
- Ability to collect, analyse, and manage KPI data.
- Proficiency in HR and L&D software, such as LMS, ATS, SharePoint, and Excel for reporting purposes
- Keen attention to detail, ensuring accuracy in training coordination, data reporting, and recruitment processes.
- Commitment to and alignment with the Foundation’s values: Enterprising, Collaborative, Delivery-Minded, Inclusive.
Knowledge, Experience & Qualifications
- Experience working in an entry-level or above Learning & Development role.
- Proven track record in coordinating L&D initiatives.
- Experience in managing external stakeholders and suppliers.
- Understanding of or experience supporting recruitment campaigns.
- Diversity, Equity & Inclusion (DEI) – Awareness of best practices in inclusive hiring, learning accessibility, and creating an equitable workplace.
- Desirable: People and Organisational Development Trends – Keeping up with trends in talent acquisition, skills development, and workplace learning.
- CIPD qualification (or equivalent), or relevant experience.
(Please note interviews will take place for this role on Thursday 24th and Friday 25th April)
Benefits
- Up to 12% employer pension contributions
- Annual personal development budget
- Annual health and wellbeing personal allowance
- Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
- Health and wellbeing programme that offers optional free yearly health check-ups.
- Support for healthy eating via fruit bowls and onsite lunch facilities.
- Agile working, flexible hours, and supportive IT kit.
- Shower facilities and bike lock area.
- Generous annual leave (27 days + bank holidays)
- Subsidies for glasses
- Employee Assistance Programme
The client requests no contact from agencies or media sales.
Full time, 35 hours per week
Permanent
Salary, Grade DL £45,581.89 per annum
Location: 30 Euston Square (hybrid minimum 2 days per week in the office)
Closing date: 23:59 on Sunday 06 April 2025
Interview date: TBC
The Royal College of General Practitioners is the largest membership organisation solely for GPs in the United Kingdom with over 55,000 members. Our mission is to encourage, foster and maintain the highest possible standards in general practice.
We are looking for a dedicated, enthusiastic, and dynamic individual to join the College’s Research and Innovation team. Are you an excellent problem solver, naturally curious and a skilled analyst and/or researcher? Do you want to help inform the solutions to the challenges facing general practice and our NHS? You will have strong data analysis and visualisation skills, attention to detail and experience of using analysis software (such as Excel, Power BI and R) and ability to draw out meaningful and accessible insights to inform policy and practice.
General practice is the largest branch of the medical profession, and the bedrock of the health service, providing more than a million patient consultations every day. The Policy, Research and Campaigns team is an ambitious and influential team working to understand the challenges facing general practice, to develop policy and practical solutions to these, and influence government at the highest levels to deliver positive change for our members and the health service.
The Senior Research Analyst is responsible for ensuring RCGP’s policy and external affairs activity is supported by strong and credible data and evidence. This will include working with a range of teams and partners, undertaking primary and secondary research and analysis, and commissioning and managing external research suppliers.
If you are a driven, collaborative problem-solver, with strong analytical skills, a demonstrable understanding of research methods, excellent written and verbal communication skills, with an eye for detail, and you are looking for a varied role where you will quickly be able to offer real value and impact, then this is the role for you.
The successful candidate will share our corporate values. In return, the College offers excellent terms and conditions and a supportive environment where you can do your best work.
Please download the Candidate Pack to view the full job description. To apply, please kindly complete the application form.
The Royal College of General Practitioners is an equal opportunities employer and welcomes applications from all sections of the community.
~ Building a sustainable future for general practice ~
The client requests no contact from agencies or media sales.
Financial Modelling Analyst | £50,000 - £55,000 | 12-month FTC | Fully Remote
For the UKs largest not-for-profit social enterprise in the employment and social mobility sector, we are recruiting a Financial Modeller / Analyst on a 12-month contract which could go permanent. Working closely with the finance business partners and commercial operations teams, this role will develop models to review commercial bids and acquisitions and provide insight to senior leaders on value drivers to inform decision making around bidding strategy and financial planning. This role will suite someone with first-rate commercial tendering, bidding, financial modelling, and Excel skills and a strong relationship builder from either the commercial or social enterprise sector. CFA or CIMA qualifications are preferred.
Main Duties:
- Deliver financial and commercial analytics, and modelling, focusing on new business development, bidding and tendering
- Implement best practices in modelling and business development processes across the group
- Utilise modelling standards such as FAST, F1F9, Mazars, Smart, ICAEW Modelling Code, Operis, or BPM.
- Summarise and present complex opportunities and risks for senior management decision-making
- Build and maintain strong relationships across finance, operations, and business development teams
- Support wider team in annual budgeting and long-term forecasting
- Support the Senior Financial Planning Analyst and business leaders in developing and implementing strategy
Person Specification:
- Finance background or degree, or FMVA, BIDA Financial Modeller / Data Analyst
- Experience with modelling standards such as FAST, F1F9, Mazars, Smart, ICAEW Modelling Code, Operis, or BPM.
- Experience of working in a commercial bids, deals, or transactions environment
- Strong technical financial modelling and due diligence within professional services
- Financial modelling of large-scale contracts, pricing schedules, and business cases
- Forward financial planning, costing and option / investment appraisals
- FP&A, budgeting, and forecasting experience
- Advanced Excel, ideally VBA
________
As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
This is a full time permanent role which will be primarily office based.
The starting salary is £39,000 - £42,000 depending on experience.
The Role:
As an IT Service Local Delivery Analyst you'll be providing local IT systems support, training and advice to SNG colleagues and will be responsible for the development, maintenance and operation of the organisation's devices, infrastructure and applications.
You'll ensure that our IT support tickets are resolved as efficiently and effectively as possible. Working within operating & service level agreements (SLA) and utilise service desk tools (ITSM system, knowledge system, monitoring etc) to ensure all interactions are accurately logged, prioritised, categorised and resolved.
This role will provide support for end user computing across all SNG locations. Acting as an escalation point for the central IT service delivery team as well as providing local hands-on support for the wider CIO teams.
Due to the travel involved you will need to hold a full and valid UK Driving Licence and have your own vehicle.
What we need from you:
As an IT Service Local Delivery Analyst you'll need to have a high level of customer focus and the ability to work collaboratively with colleagues, contractors and partnering agencies.
You will need experience of working on an IT Service Desk or in a Technical team and be able to communicate with our customers in person, by telephone, webchat email or digital assistant.
A Service Desk/Customer Service oriented certificate such as ITIL v3 or v4 Practitioner would be an advantage.
We are looking for:
- Experience of troubleshooting and demonstrable problem-solving techniques.
- A sound understanding of hardware knowledge, especially with PCs, printers and other standard desktop/peripheral equipment and AV equipment.
- Ability to be office based and travel between SNG sites as needed
- Confident and enthusiastic approach in delivering basic user training to ensure end users make the best use of our AV services.
- The ability to work as part of a team and the self-motivation to work without direct supervision in remote locations.
What we can offer you:
As a member of the IT Service Team you'll be part of a friendly, active and dynamic working environment.
We invest in our people, and you will be able to develop your skills and be part of something that makes a real difference to people's lives. This role can give you the opportunity for a career within a successful and diverse organisation.
Some of our benefits include:
• £450 yearly flexible benefit pot to use against benefits of your choice
• Flexible working
• 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
• A chance to buy or sell holiday as part of our flexible benefits package
• A generous pension scheme matching up to 12%
• Life cover as soon as you join us
• You will be a part of our Recognition scheme
• A range of wellbeing discounts including Gym Memberships
About us:
It's an exciting time to be a part of the team as Sovereign have joined forces with Network Homes to form SNG (Sovereign Network Group). Together we provide over 84,000 homes and invest in communities across London and the South of England. Our purpose is to provide good affordable homes in thriving communities that people love for generations.
We invest for the long term, in individual homes, our customers and work with partners to make a lasting difference to our neighbourhoods. Sovereign Network Group's financial strength enables us to meet housing needs, regenerate places and build on the existing strengths in our communities.
We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Take a look at our careers site to learn.
The client requests no contact from agencies or media sales.
Are you a proactive and analytical thinker with a passion for making a real impact? Join us as a Senior Business Analyst and play a vital role in transforming the lives of young people.
In this dynamic role, you’ll lead business analysis across multiple technology projects, ensuring timely delivery and high-quality outcomes. You'll work closely with stakeholders to gather and analyse requirements, drive business case development, and identify process improvements that enhance efficiency. Collaborating with change and transformation teams, you’ll help shape and prioritise strategic roadmaps, turning business needs into impactful solutions.
You’ll also contribute to our Business Analysis Community of Practice and work with data teams to leverage insights that support decision-making. Your expertise will help evaluate risks, dependencies, and business impacts while ensuring quality assurance across major deliverables.
If you're ready to use your skills to drive real change, apply now and help shape a brighter future for young people!
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.

The client requests no contact from agencies or media sales.
We are seeking a skilled Senior Tessitura Database Analyst to join our team. The ideal candidate will work closely with the Head of Tessitura Development on managing and maintaining the Tessitura database, ensuring data integrity, and providing support for data-related tasks. This role involves working closely with various departments to support their data needs and improve overall data management processes.
The successful candidate will have the following:
- Bachelor's degree in Computer Science, Information Technology, or equivalent work experience.
- Proven experience working with Tessitura.
- Good knowledge of SQL and database management.
- Excellent problem-solving skills and attention to detail.
- Strong communication and interpersonal skills.
If that sounds like you, this may be the role for you!
The closing date for the receipt of a completed application is Sunday 6th April 2025 at 11:59pm
The client requests no contact from agencies or media sales.
Are you a dynamic and experienced leader ready to drive and improve the delivery of high-quality, cost-effective support services for individuals with learning disabilities across England?
If yes, we want to hear from you! Join us at Mencap as our Director of Performance and Analytics and be the driving force behind our organisational growth.
This fundamental role reports to the Executive Director of Personal Support England and blends strategic leadership, performance management, data-driven decision-making, and innovation to drive excellence in service delivery and operational efficiency. The Director will also oversee a Data Analyst, serve as the IT lead for Personal Support Services England, and play a key role in preparing and presenting reports to both the Executive Team and the Board of Trustees.
In this role, you will oversee the performance of Personal Support Services across England, ensuring high standards of care, compliance with regulatory and quality requirements, and continuous service improvement.
You'll lead financial management and forecasting to ensure sustainability, negotiate with commissioners to secure funding, and implement cost-efficiency measures. You'll also develop commercial plans to align service performance with financial targets and drive sustainable growth.
Innovation and digital transformation will be key, as you lead the integration of new technologies to enhance service delivery and efficiency. Additionally, you'll manage data strategy, governance, and oversee a Data Analyst to provide actionable insights.
As a leader, you will guide and support service leaders and collaborate with cross-functional teams to achieve organisational goals, all while promoting the core values of the organisation and fostering an inclusive culture.
We are looking for someone who has:
- Proven senior leadership experience in the heath and social care sector, ideally within learning disability or personal support services.
- Strong financial management skills, with experience overseeing large budgets, forecasting, and improving financial performance.
- Demonstrated success in negotiating contracts and fees with commissioners or purchasers in a regulated service environment.
- A track record of driving performance improvement and efficiency initiatives while maintaining service quality.
- Expertise in data strategy, analytics, and governance, with experience in preparing and presenting reports to senior stakeholders.
- Knowledge of digital transformation and assistive technology, with experience leading technology-driven service improvements.
- Excellent communication and stakeholder management skills, with experience working with external partners and regulators.
- A deep understanding of the needs and challenges faced by individuals with learning disabilities, with a commitment to person-centred support.
If this position sounds like you then please apply now by uploading an up to date CV and a cover letter that outlines why you would be the perfect person for the job.
We are proud to be a Disability Confident Leader and welcome applicants with disabilities to apply for all roles with us. To find out more about the scheme please visit the direct gov website.
We are an equitable, diverse and inclusive organisation and we particularly welcome and encourage disabled applicants and those from the Black and Asian communities to apply for the role as they are under-represented within the workforce.
*Please note*The application closing date for the role will be on Sunday 6th April 2025. First stage interviews will be held via TEAMS w/c 14th April 2025 and onwards with second stage interviews to follow 28th April 2025.
At Mencap, we’re excited to receive your application! We reserve the right to close this advert earlier than planned, if we receive a high volume of applications, therefore we encourage you to apply as soon as possible.
Benefits
Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated.
Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.
For more details on what we have to offer, please see the attached document outlining all the fantastic benefits available to you as a member of our team!
About Mencap
We work in partnership with people with a learning disability, and all our services support people to live life as they choose. Everyone wants a purposeful job - to do something meaningful. At Mencap, we can give you that. You will have opportunities to develop as a person, colleague, leader and activist. We want to make you feel inspired to reach your potential.
Our work includes;
- providing high-quality, flexible services that allow people to live as independently as possible in a place they choose
- providing advice through our help lines and web sites
This role is primarily based in our London office, with a hybrid working arrangement of 2 days in the office and 3 days working from home. Alternatively, the position can be fully remote within the UK under a homebased contract, in which case the salary will range from *£44,400 - £48,229.
(*) This salary includes a market supplement of £7,663, which has been added to reflect current market conditions.
About us
Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.
There's never been a better time to join Christian Aid's Fundraising & Supporter Engagement Department. We would say that, wouldn't we? But we mean it. Despite the challenges we've all faced over recent years, we have grown income and smashed our targets, making a transformational impact for people in poverty. Your next career step could see you joining our passionate and energetic team of poverty-fighters. We inspire more than 250,000 supporters and thousands of supporting churches to raise more than £40 million annually to tackle the root causes of extreme poverty.
We're committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don't have to be Christian to work here - we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we're open to part-time and flexible working. We also offer hybrid working for our office-based colleagues and the option of being a homeworker for most of our roles too.
Want to know more about what it's like to work here? Click here to hear directly from some of our amazing colleagues.
Learn about our vision, mission and values
About the role
The Digital Optimisation Analyst is instrumental in advancing Christian Aid's digital strategy and supporting colleagues in achieving their ambitious digital, fundraising and supporter engagement goals. Through utilising measurable data and analytical tools such as Google Analytics, the role provides in-depth campaign analyses, performance reports, and a deep dive into users' online activities and behaviours. The deliverable insights and contributions empower teams to make data-driven, impactful decisions that generate positive change across the organisation.
About you
You will be the go-to expert in digital analysis, working closely alongside a variety of teams to maximise the reach, engagement and conversion of our digital journeys. You will be comfortable managing competing priorities and proactively engaging with multiple stakeholders. Alongside digital analysis projects, you will have a finger on the pulse of current trends, tools and best practice across the digital space.
Competency questions
As part of your application you will be asked to demonstrate your suitability by giving answers to the following questions:
-Understanding User Behaviour: Can you describe a time when you used analytics tools to analyse user ----behaviour on digital platforms? How did you use this data to enhance the user experience, and what did you achieve?
-Optimising Campaign Performance: Please share an experience where you identified opportunities to improve campaign performance in the digital space. How did you develop and test hypotheses to achieve better results?
-Empowering Teams with Insights: How do you ensure that the insights and reports you provide to teams are actionable and relevant to their objectives? Can you share an example of a time when your insights directly influenced a team's strategy or approach?
Further information
At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.
We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams.
We have a strong Christian ethos and we encourage applications from all faiths and none (with the exception of Director positions where there is a genuine occupational requirement to be a practicing Christian - Exempted under the Equality Act 2010).
All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants' previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.
You can expect a wide range of rewards and benefits, including a generous holiday allowance, a season ticket loan, and flexibility that will ensure you enjoy a good work/life balance.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Deputy Head of Service for Performance and Quality
We have an exciting opportunity for an experienced data and analytics professional to join the Performance team in London.
Are you ready to make a different in a values-driven organisation?
Can you transform varied data into meaningful insights and communicate effectively with diverse audiences to enhance organisational performance?
Do you excel at applying critical thinking to evaluate service delivery models and drive systemic change to improve outcomes?
If you are passionate about using data to tackle complex problems, improve systems and shape strategic decisions, we want to hear from you…
Position: 6045 Deputy Head of Service for Performance and Quality
Location: Greater London/Hybrid
Hours: Full time 37.5. Monday to Friday 9am - 5pm
Contract: Permanent
Salary: £46,702.25 per annum
Allowance: London weighting
Closing Date: 25th April 2025. We reserve the right to close this vacancy early, if enough suitable applications are received.
The Role
As a Deputy Head of Service for Performance and Quality, you will:
• Proactively analyse data from diverse sources, transforming it into powerful and useful insights for the service
• Produce management information, impact analysis, service modelling and customer-focused performance tools
• Monitor service performance and identify risks to support and enable data-driven decision-making and continuous improvement
• Be a key member of a multi-disciplinary network of experts within the London Management Team
• Work in partnership with key stakeholders across London’s criminal justice system such as the Mayor’s Office for Policing and Crime (MOPAC), London’s Police forces and the Ministry of Justice (MoJ)
Regular tasks will include:
• Producing monthly and quarterly reports for funders to evidence KPIs; identify trends, risks and service improvements
• Developing and iterating analytical pipelines to deliver high quality insight on service performance
• Meeting with front-line teams to explore service delivery and performance data
• Delivering insights and actions to stakeholders regarding service effectiveness
• Identifying areas of the service where data science and emerging technologies can be applied to improve efficiency, such as AI
• Collaborating with data professionals across the national data function and within MOPAC’s Data and Insight function
About You
You will need:
• Experience using either Python or R to bring data together from diverse sources and prepare for analysis using cleaning and preparation techniques
• Extensive practical experience of using innovative platforms for data visualization including R Shiny, Power BI and/or Tableau
• A degree or equivalent professional experience in subjects such as Statistics, Data/ Computer Science, Economics, Public Policy, or the Sciences would be desirable
Please see the attached Job Description and Person Specification for further details once you apply.
In Return…
Benefits include:
• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday and options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity and paternity payments
• High Street, retail, holiday, gym, entertainment and leisure discounts
• Access to our financial wellbeing hub and salary deducted finance
• Employee assistance programme and wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme and season ticket loans
• Ongoing training and support with opportunities for career development and progression
About the Organisation
This independent charity provides a range of specialist services to people who have been affected by crime across England and Wales. Working towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System, everyone at the charity is driven by the Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events.
As part of the commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. The charity is also a Disability Confident Employer and provides a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition, which you believe may affect your performance during any aspect of the selection process, the team will be happy to make reasonable adjustments to enable you to perform at your best.
You may have experience in areas such as Deputy Head of Service for Performance & Quality, Data, Data Analyst, Head of Service for Performance & Quality, Director of Service for Performance & Quality, Deputy Director of Service for Performance & Quality, Research. #INDNFP
Please note this role is being advertised by NFP People on behalf of our client.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Intelligence Officer
The charity is tackling the greatest threats working donkeys face locally and around the world, from the donkey skin trade to challenges working animals face in disasters.
We have an excellent opportunity for a highly proactive, self-motivated and professional team player to join our collaborative global department focused on influencing change, using campaigning and public affairs tactics at an exciting point of growth in our influencing work.
Position: 1907 Intelligence Officer
Location: Devon/hybrid working (applications for fully remote/home working and flexible working patterns welcomed)
Hours: Full-time, 35 hours per week, 08.30-16.30, Monday-Friday
Salary: £30,509 per annum
Contract: Permanent
Closing date: Monday 21 April 2025. However, we reserve the right to close this role early if a suitable candidate is found.
About the Role
As Intelligence Officer, your primary focus will be to maintain and update The Donkey Sanctuary’s trade tracker dashboard with up to date intel and data on the global donkey skin trade. You will analyse trends and communicate relevant intel pro-actively with internal and external stakeholders through concise and informative trade alerts and reports, while building and managing crucial relationships. This role provides essential support to the delivery of The Donkey Sanctuary’s skin trade campaign strategy.
Principal duties include:
• Maintaining, updating and analysing The Donkey Sanctuary’s trade tracker dashboard.
• Tracking legal, trade, or policy changes globally that impact the donkey skin trade or animal welfare more broadly.
• Creating visually compelling reports to present complex trade data to diverse audiences effectively.
• Playing an active and motivated role in the Skins campaign, ensuring the campaign strategy is consistently and effectively supported to deliver our aim of ensuring no donkeys will suffer through a global trade in donkey skins.
• Contributing to policy briefings and advocacy efforts aimed at influencing decision-makers and stakeholders to address the global donkey skin trade.
• Collaborating with the Risk Team to assess risks and/or vulnerabilities related to the global donkey skin trade to better inform organisational strategies and responses.
• Collaborating across the organisation and with global partners in order to support the activities of the Skins campaign and with the Communications and Content Departments to support relevant global content.
About You
You will need to bring with you the following skills and experience:
• Excellent research and analytical skills, together with a proven ability to analyse data and look for connections.
• Excellent written and verbal communication skills and proven experience of working and communicating internationally with diverse internal and external stakeholders.
• Experience of working with databases and data inputting.
• Excellent IT skills including Word, Outlook, internet, Excel.
• Comfortable and confident in operating in new, uncertain and complex situations.
• Proven ability to build and maintain strong working relationships internationally with internal and external stakeholders.
• Strong organisational and prioritising skills, together with the ability to maintain a high degree of accuracy and attention to detail whilst dealing with a number of conflicting demands.
What you get in return…
• Competitive pension.
• Life assurance.
• 31 days holiday (including Bank holidays), rising to 34 with each full year of service.
• Wellbeing team.
• Recorded Pilates classes.
• Long service awards.
• Healthshield plan
• Free parking.
• Subsidised restaurant and shop.
About the Organisation
The Donkey Sanctuary is one of the UK’s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued.
The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post.
You may also have experience in areas such as Intelligence Officer, Intelligence Research, Data Analyst, Data Officer, Intelligence Data Officer, Policy Officer, Animal Welfare, Impact Officer, Research, Researcher, Campaigning, Public Affairs.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Do you want your job to feel exciting again? If you’re a highly motivated, experienced fundraiser looking for a new challenge in an ambitious and friendly team then look no further.
The individual giving team is responsible for driving sustainable growth through donor engagement, stewardship and acquisition. Could you be the newest member of our team? We are seeking an experienced Fundraising Marketing Officer to join us as we approach our centenary. The ideal candidate will have a proven track record in not-for-profit fundraising marketing and a passion for leveraging stories to drive fundraising success. This role requires a creative thinker, a data-driven approach, and a commitment to making a positive impact.
The successful candidate will join a busy, friendly, and capable team working to maximise the charity’s fundraising performance. We work with leading fundraising specialists throughout the UK to refine our approach and deliver outstanding results for one of the UK’s leading animal welfare charities.
Location
This position is based remotely. But you must be a resident of the United Kingdom with all the necessary legislative ‘right to work’ documentation. You will be required to attend the charity’s head office located in Norfolk a minimum of 6 times per year and this will be at your own expense for travel and accommodation.
Why become part of World Horse Welfare’s team?
Horses might be part of our DNA but they don’t have to be part of yours. World Horse Welfare has plenty of passionate equine experts already in situ, so provided you share our values of being realistic, compassionate and forward-thinking then you could be the perfect candidate.
We care about our people because they are the ones who enable us do achieve such good work. We invest in them, nurture them and listen to them to create a collaborative working environment where everyone feels valued.
Benefits include a generous pension scheme and cash health plan, paid employee sickness absence scheme, a minimum of 31 days’ holiday (including bank/public holidays and mandatory shutdown between Christmas and New Year) and death in service.
World Horse Welfare’s values are grounded in pragmatism and compassion as we strive to support and strengthen the horse-human partnership in all its guises through a combination of care, research, education and influence. The charity promotes and protects welfare across the full spectrum of the equine world including horses in need, sport and leisure horses, and horses used in work and production in marginalised communities worldwide.
World Horse Welfare is committed to championing equality and diversity in all aspects of employment and in the services that it provides. We encourage applications from under-represented groups, particularly ethnically diverse communities, LGBTQ+ and disabled people.
The client requests no contact from agencies or media sales.
Workforce and Careers Co-ordinator
£37,264 pa plus excellent benefits
London WC1 and home-based
35 hours per week, full-time
Fixed-term contract for two years
The Workforce and Careers Co-ordinator is a very important role at the College as you will work on a set of projects with the overall goal of ensuring the provision of the necessary paediatric medical workforce to deliver an excellent standard of service for children and young people in the UK.
As Workforce and Careers Co-ordinator, you will support the Workforce Manager on scoping tasks for relevant projects in line with the departmental operational plan, including creating project plans and defining activities and milestones, whilst ensuring good project management principles, including project deliverables, are adhered to through effective budget, time and risk control.
Taking the lead on allocated Workforce and Careers projects, you will strategise, research and collaborate with internal teams, Workforce Planning Board representatives and external bodies as required, whilst regularly liaising with the Policy teams for both England and the Devolved Nations to ensure all Workforce and Careers output is aligned with College messaging and advocacy.
You will also support the Workforce Manager and Data Analyst on data-based analysis and report writing where necessary, providing regular updates and presenting project progress and/or final output to senior colleagues and the Workforce Planning Board and other Committees and groups where appropriate.
With a good standard of education, you should have experience of working in a research or policy-oriented or a regulated environment, ideally in a health or education related area and have a proven ability to work collaboratively.
You should have an awareness of the principles of effective project management, risk mitigation, risk management and governance, and be able to oversee and/or manage committees.
Your excellent research and written skills and ability to develop ideas into workable projects will ensure you are capable of producing data-based or guidance-based reports. You should also have outstanding interpersonal skills and be able to present information, verbally and in writing, in a clear and concise manner, with excellent attention to detail.
With excellent communication, organisational, analytical and problem-solving skills you will be capable of supporting committees and other governance structures, particularly supporting the delivery of new processes and identifying opportunities for improvement.
Experience of working with healthcare professionals or children’s services personnel, along with experience in qualitative data analysis and facilitating focus groups, would be desirable.
The Workforce and Careers team is responsible for workforce planning, promoting paediatrics and supporting members through lifelong careers.
The RCPCH sets and maintains standards for the education and training of all doctors working in paediatrics and child health in the UK. We advocate on child health issues at home and internationally. Additionally, through a variety of activities, the College influences the quality of medical practice for children in hospital and in the community.
The RCPCH has more than 23,000 members and fellows and employs around 200 staff, most of whom work in our London office in Holborn. We have a Devolved Nations team operating from Northern Ireland, Scotland and Wales. Our College values: Include, Influence, Innovate and Lead, are important to us. These values ensure we bring out the best in each other, strive forward together to make the College a positive and dynamic place to work.
The RCPCH champions Equality, Diversity and Inclusion. Our workplace is inclusive, offering a supportive environment where staff can thrive. The College is keen to accept applications from people with protected characteristics. We believe that our staff should represent all of the diverse communities we serve. Join us to help realise our vision of a world where every child is healthy and well.
The College operates a flexible and modern working policy, whereby our colleagues work in the office for a minimum of 40% over a 4 week cycle and the remainder from home.
The RCPCH is committed to safeguarding the children, young people and adults it has contact with in the exercise of its functions and responsibilities. The RCPCH expects all staff to share this commitment – we place a high priority on ensuring only those who do so are recruited to work for us.
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records.
Closing date: 9 April 2025
Interview date: 24 April 2025
The Royal College of Paediatrics and Child Health advocates on child health issues at home and internationally.



The client requests no contact from agencies or media sales.
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a Loss & Bereavement Specialist Worker
Salary: £26,000- £32,000 pro rata
Location: Advance Headoffice Hammersmith & Women’s centres across London, with co- location at HMP Bronzefield
Hours: 21 hours per week
Contract: Fixed Term – March 2027
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
This is an ideal post for someone with experience and interest in bereavement work, looking to join a forward thinking, new service. This is also a great chance to be working alongside the Healthcare & Education Department within HMP Bronzefield and be part of a prison services team in Advance.
Using a trauma informed approached, the Loss & Bereavement Specialist will conduct a person-centred assessment to understand the extent of the client’s emotional needs and the impact of loss due to imprisonment or contact with the criminal justice system whilst also identifying practical and specialist needs. They will work with women to develop a support plan, ensuring they are equipped with information and knowledge about how to navigate possible changes in circumstances related to her children’s care and offer crisis intervention and support during acute phases of loss/bereavement.
The Loss & Bereavement Specialist Worker will liaise with the Prison Healthcare team, OMU, visits team and the Family Support Officer to facilitate interactions between women and their children/family members, particularly considering support is in place after visits and that the women’s emotional needs are met in custody and community via our Women’s centres.
The Specialist Worker will create a link between prison and the community, helping women to navigate support services and to positively re-integrate into their community upon release. The role will combine a casework- based approach, along with a signposting and advice service for the women. They will be based in the community and will provide a drop-in service in HMP Bronzefield to support women who are close to release.
A car may be desirable for this role, though not essential
About You:
To be successful as the Loss & Bereavement Specialist Worker you will need the below experience and skills:
Experience of working with bereaved individuals and providing grief counselling including knowledge of various therapeutic modalities relevant to grief counselling
Comprehensive understanding of the grieving process and experience of working with bereaved and loss as well as knowledge of traumatic and complex grief/loss.
An understanding of violence against women and girls and its links to women in the criminal justice system.
Proven ability and experience as a caseworker delivering trauma responsive interventions which support resettlement and rehabilitation of vulnerable people in the criminal justice system whether in the community or in prisons
Knowledge and understanding of the requirements of managing a caseload including maintaining and updating records, remaining focused on action plan goals, and keeping to deadlines
How to apply:
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.
Interviews are taking place on a rolling basis
*Advance reserves the right to close the advert early, or on the appointment of a candidate.
What we can offer you - Employee Benefits:
An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
Additional days off to celebrate International Women’s Day, and for religious observance and moving home
Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
Pension scheme
Enhanced maternity/adoption provision
Access to our Employee Assistance Programme
Employee eye-care scheme
Clinical supervision for front line staff and first line management roles
Refer a Friend Scheme - £250 for each referral who passes probation
Organisation wide away days
Thorough induction and training
Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
The client requests no contact from agencies or media sales.
About us:
The Humane League UK (THL UK) is a charity ending the abuse of animals raised for food by influencing the policies of the world's biggest companies, demanding legislation, and empowering others to take action.
We're a mission-driven, energetic team focused on problem-solving and effective teamwork, and have grown significantly over the last few years.
Thanks to our effectiveness, The Humane League has been named Top Charity by the independent evaluator Animal Charity Evaluators for every rating period since 2012.
THL UK is an equal-opportunity employer. We are committed to furthering equity and inclusion, and we value diversity. We seek people from a wide range of backgrounds who will bring a fresh perspective to the team, not just because it is the right thing to do, but because it makes us stronger.
We make employment decisions by matching our organisational needs with the skills and experience of candidates, irrespective of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, disability, neurodiversity, age, or veteran status.
We are proud to be a Disability Confident Committed Employer, demonstrating our commitment to recruiting, retaining, and supporting disabled people and people with health conditions, based on their skills and talent.
You can read more about how The Humane League UK is working on Diversity, Equity, and Inclusion on our website.
If you have any questions or concerns regarding accessibility, please contact us via our website and we will be happy to discuss, via email or telephone, reasonable adjustments that you may require throughout the process.
The position:
The Humane League UK (THL UK) is seeking a data-focussed and strategic individual, with a strong background in digital fundraising, to help drive long-lasting improvements for millions of farmed animals.
This is an exciting time to join a growing organisation, with ambitious fundraising targets over the coming years as we work toward greater financial self-reliance and stability.
To achieve those targets we need to accelerate our individual giving and digital fundraising programme.
You can be part of our Development Team helping to make this happen.
You’ll develop and execute our digital fundraising strategy, utilising data to maximise acquisition, engagement, optimisation and conversion of our supporter base to grow our income. By significantly increasing the number of regular givers, converting a higher percentage of non-givers to donors, and acquiring new supporters who can be converted into future donors, you can make sure that our work continues to have long-lasting impacts - ending cages for egg-laying hens, convincing corporates to commit to improving chicken welfare in their supply chains, challenging the Government over the use of fast-growing breeds of chicken, and working to secure the first legislation to protect farmed fish.
To find out more about the role you can watch the recording of our recent webinar by following the 'Apply via website' button.
Who you are:
We are looking for someone with demonstrable experience of analysing, assessing and utilising data, making the most of technical solutions and making informed decisions to optimise and enhance fundraising performance. You’ll have good experience working with CRMs and donor data. If you have experience implementing a new CRM solution in an organisation, this will be a big plus. You will have excellent attention to detail and high standards - ensuring clean and good quality data, maintaining consistent data use across the organisation.
You will have a proven track record of delivering digital fundraising strategies and successful digital fundraising campaigns, as well as developing supporter journeys. You will be someone who thrives on collaborating across an organisation to ensure communications and campaigns are as effective as possible, leading to increased acquisition, engagement and conversion.
You are someone who is able to use their initiative to solve problems and overcome challenges. You are self-motivated, able to work autonomously, be proactive and resourceful. You are a good organiser and project manager, able to manage complex tasks and keep projects on track, ensuring good internal communication and collaboration.
We foster an environment of feedback, development and learning at THL UK. You’ll be someone that values receiving feedback, is able to assess your own performance, and has a desire to want to learn, develop and improve as an individual.
We are looking for someone committed to the work we do for animals, who aligns with our values and has a passion and enthusiasm for digital fundraising. Prior experience of digital fundraising is essential.
We will provide relevant learning and development opportunities, tailored to your experience and personal needs, which could include in-house training, external training, and fundraising events and conferences.
Be part of our mission to end the abuse of animals raised for food.
Primary Duties:
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Lead on developing and executing our digital fundraising strategy: working with our Digital Communications Manager to make sure it aligns with and feeds into our wider organisational digital strategy, as well as with the Head of Development to make sure it aligns with our wider fundraising strategy.
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Management of our new CRM: we are in the process of selecting a new CRM solution to support fundraising at THL UK. This role will initially take responsibility for getting this implemented and embedded in the organisation, and then take on the day-to-day management and responsibility of the CRM to make sure we utilise the platform to its full potential and resolve any challenges or issues.
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Coordinating our end of year fundraising appeal: our biggest of the year, working with our Digital Fundraiser to develop engaging content and communications, and with our Major Gifts Fundraiser and Head of Development to secure match funds and major gifts, to ensure we secure valuable income each year (this appeal raised over £100k in 2024). You’ll help set and track the targets and metrics for the campaign, and conduct post-campaign analysis to capture what we learn to inform our future activities.
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With a focus on acquisition, retention, and conversion, work with our Digital Communications Manager to map out and develop donor journeys as part of our wider supporter journeys, using technological solutions to ensure supporters are progressing effectively.
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Regularly assess and analyse supporter and donor data, using these insights to shape our strategy and activities. This includes monitoring engagement levels across various touch points, such as donating, volunteering, taking digital actions, or engaging with our communications, as well as evaluating segmentation and targeting of key audiences. Identify the data needed to inform decision-making and establish mechanisms to capture it effectively.
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Work with the Finance Operations Lead to make sure all supporter and donation data in our CRM is accurate, complete and up-to-date: this includes ensuring that Gift Aid claims are regularly made, donation data is regularly reconciled with our finance system, that we have a holistic picture of our supporters, and we have a regular programme of data cleansing in place.
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Ensure our donation processes are optimised: allowing us to minimise any possible friction on our donation pages and increase the percentage of those going on to make a donation. Ensuring that we have processes in place to capture abandoned baskets and failed payments, and any technical issues which could disrupt our ability to collect payments are monitored and resolved quickly, working with our technical partners or external experts where necessary.
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Oversee the development of any new donation pages or donor data collection forms: whether those are created in-house or by an external consult or agency.
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Make sure THL UK team members are getting what they need from our CRM and technical solutions. Ensuring that they are using systems correctly and consistently, to avoid poor practices which might result in bad data or sub-optimal functionality. Including access and user permissions, notifications and alerts for new donors and donations, training and support, and access to dashboards and reports needed to inform their work.
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Manage any external support required to optimise our CRM and technological solutions: including our CRM partner, payment processing partner and any additional consultants or third parties. Work with them to make sure any technical issues or significant architectural changes are addressed.
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Provide day-to-day support to our Digital Fundraiser: offering advice and guidance, working with them on campaigns and communications to help us achieve the goals as set out in our digital fundraising strategy, including regular pushes for key income streams such as regular giving.
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Make sure we optimise any available budget to increase acquisition and conversion to help us achieve our strategic goals.
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Keep colleagues up-to-date on our digital fundraising plans and make sure those plans are fed into our organisation-wide planning tools.
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Look for opportunities for technology to enhance fundraising at THL UK, including use of AI.
In addition:
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Attending relevant events and conferences as necessary: whether to increase your learning, engage with peers in the animal protection or fundraising sectors, or to help raise our profile and support our wider fundraising efforts.
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Helping drive understanding of and engagement with fundraising across the organisation, with staff, volunteers and trustees: sharing updates through presentations, workshops, written communications, or other effective formats to keep the wider team informed on fundraising progress.
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Participating in team meetings including note-taking and facilitation.
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Help us make THL UK an inclusive workplace where employees and supporters are proud to be members of the movement
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Demonstrate commitment to creating a stronger and more effective animal protection movement through inclusion and belonging.Recognising the need for all of us to do better for social justice on a personal and organisational level.
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Attending in-person team workshops several times a year.
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Performing any other duties assigned by the Head of Development.
For full details of the role, including the key competencies we see as the the most important requirements for being successful in this position, please visit our website by following the 'Apply via Website' button.
Hours:
This is a full time position of 37.5 hours per week over Monday to Friday.
From 1st July 2024 we are piloting a four day working week across the whole of the UK organisation. The pilot is planned to run for 12 months, at which point a decision will be made by our Board of Trustees as to whether this will become permanent. Success of the trial relies on the organisation being able to achieve the same or improved level of impact in four working days as five, with staff experiencing either the same or improved levels of wellbeing.
During the four day week pilot, working hours for this position will be reduced to 30 hours per week, to be worked across Monday to Thursday, with no reduction in salary. This will be a temporary change to the contractual terms for the successful candidate. The appointed person must be prepared to increase their working hours to 37.5 hours per week if a return to a five-day working week is decided. In the event that THL UK considers before the end of the trial period that the trial is having an adverse operational impact, we reserve the right to bring the trial to end on one month’s notice.
Good to know:
You will have access to:
- A fully remote work environment and team (all equipment is provided)
- A 4 day working week (note: this is a year long pilot until July 2025 when its continuation will be assessed)
- 25 days leave plus Public Holidays (reduced proportionately during four day week trial)
- Flexible working hours
- A workplace pension
- An annual learning and development budget
- Support for mental and physical wellbeing
- £25 per month reimbursement towards home working costs
At The Humane League UK, animal welfare is at the forefront of our everyday work and as such, many of our employees are vegan by personal choice. All of our events and workshops offer only plant-based meals. We welcome all mission-aligned candidates to apply, no matter where you are in your journey to end the abuse of animals raised for food.
We are looking to speak to a wide range of candidates with diverse backgrounds - #NonGraduatesWelcome
Our employees all work remotely but still enjoy a supportive, collaborative environment.
For our salaries to be fair, transparent and equitable we want to provide a system that delivers a competitive salary in the market and could eliminate potential biases in compensation (such as the gender pay gap). For more information about the Digital Fundraising Lead salary please the attached document.
All applicants need to be:
- Fluent in written and spoken English.
- Live and have the right to work in the UK (we are unable to consider applications from those without the right to work in the UK).
- Committed to our mission to end the abuse of animals raised for food.
The Process:
All applicants will be contacted within one week of the closing date to let you know if you have been successful in reaching the next stage.
Our full interview process comprises of the following stages:
- A skills test to give us an opportunity to see your skills in action (completed remotely).
- Join an online interview (via video call) so we can learn more about each other.
- Final Interview (via video call as above)
For full details of our recruitment process please see the attached document.
We exist to end the abuse of animals raised for food

The client requests no contact from agencies or media sales.