Data Analyst Jobs

The Diocese of Leicester is seeking to appoint a Data Analyst (0.6FTE). The Data analyst will be responsible for supporting the implementation of our recently developed and agreed diocesan strategy through the synthesis of multiple data points. They will work closely with other team members to analyse complex demographic, church-based financial and other data in order to enable informed, strategic decisions. In particular they will be collate data from across the diocesan ecosystem in a way that is accessible and complements existing processes.

The purpose of this role is to:

- Support the implementation of our recently developed and newly adopted diocesan strategy through bringing together varied and complex data sets.

- Synthesize different types of data (church based, financial, census, demographic) to enable informed decision making.

- In collaboration with other team members, help design and set up systems and processes for the monitoring of the diocesan strategy.  

This is an employed role, for a fixed term of 12 months, with a salary range of £24,000-£27,000 pro rata, depending on experience.

This job is externally funded by a grant from the national Church of England. The successful applicant will need to
provide proof of right to work in the UK before taking up post.

Amnesty International UK (AIUK) has a simple aim: an end to human rights abuses. Independent, international and influential, we campaign for justice, fairness, freedom and truth wherever they are denied. If you want to use your skills, knowledge, and experience to help fight for human rights, you could be our new Senior Data Analyst.

About the role

Are you passionate about using data to drive meaningful change? We are seeking an experienced Senior Data Analyst to join our Data and Insight Team at a pivotal moment of Data, Digital, and Technology Transformation. In this dynamic role, you'll lead strategic analysis projects that shape our supporter engagement and fundraising strategies, providing invaluable insights to senior leadership. Your expertise will be instrumental in enhancing our analytics capabilities and fostering a culture of data-driven decision-making across the organisation. You'll design and deliver complex analyses-ranging from supporter segmentation to predictive modelling-while mentoring junior analysts and driving innovation.

The role may be for you if:

• You're skilled in Python or R, SQL, and data visualisation tools like Power BI or Tableau
• You can effectively engage senior stakeholders, presenting complex findings in a clear, accessible way to influence decision-making
• You collaborate and positively contribute to an inclusive culture.

More details can be found by downloading the job description from our careers portal.

Our Commitment to you

Inclusion, Diversity, Equity, and Anti-Racism (IDEA) are at the core of our values. We want to be an organisation that tackles structural inequality and prejudice as well as be an actively anti-racist organisation. This means taking a meaningful and equitable approach to supporting and developing you and others during your time with us.

New colleagues receive 27 days leave annually (29 after five years), as well as bank holidays (pro rated for part time) and 3 wellbeing days. 2-5% employee pension contributions are matched at 6-9% and we offer 6 months full pay for family leave. We offer flexible working such as compressed work patterns and job shares.

Apply for this role

This vacancy advert may be taken down from job boards earlier than the stated deadline if a high standard of applications is received (if you have started an application in our portal, you will still have opportunity to complete it by the original deadline).

We welcome applications from everyone and particularly encourage applications from people from an ethnic minority background, and people with a disability to help us achieve a balanced representation in our workforce, especially at senior grades.

To reduce bias in our shortlisting process, AIUK operates an anonymised application process. If for any reason you prefer to apply in a different format, or require adjustments in the process, please get in touch. To support all candidates to perform their best at interview, we send questions 24 hours in advance. We are a disability confident organisation.

Visit amnesty.org.uk/jobs for application guidance and information on benefits, recruitment inclusion and hybrid working.

St Catherine’s, the newest and largest mixed undergraduate/graduate college within the University of Oxford, is seeking to appoint a Data and Insights Officer to join its friendly, dynamic Development Office.

The Data and Insights Officer will play a critical role in shaping the success of the College’s fundraising and alumni relations initiatives, including our immediate focus on reopening key buildings.

Tasks include managing alumni data, conducting donor research, and providing key insights to drive fundraising strategy and donor and alumni engagement.

The ideal candidate will have excellent organisational skills, an analytical mindset and strong communication skills. They will also have a proactive, resourceful and collaborative approach to work, with a genuine curiosity for data trends and insights.

The salary is set within the range £30,487-£33,966 per annum, comprising 35 hours per week. In return, we offer a range of benefits including lunch without charge, free use of the College gym and travel season ticket loans.

Salary: £30,000 - £35,000
Contract: Full-time, permanent 
Location: West London office – 2 day pw
Closing date: 9th January 2025
Benefits: 26 days annual leave plus bank holidays, cycle to work scheme, healthcare cash plan.

We have a great opportunity for a Data and Impact Analyst to join a dynamic charity supporting those facing food poverty. Joining the charity at an exciting time, the Data and Impact analyst role will support the build, launch and roll-out of Microsoft Dynamics across the organisation during the first half of 2025.

As part of this interesting role, you will use the database systems to provide financial analysis and produce reports to support other departments with their data needs.

To be successful as the Data & Impact Analyst you will need:
•  Highly Proficient in IT software/digital technologies such as Power BI
•  Excellent data reporting and analytics skills and ability to perform financial analysis tasks 
•  Ability to identify trends and patterns in data sets 

If you would like to have an informal discussion, please call Ashby on 02030 062787 or email your interest along with your CV to [email protected].

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received the charity reserve the right to end the application period sooner.

 

Battersea's Launchpad Programme team has been established at Battersea to deliver our huge exciting and transformational Data Strategy, streamlining the way we receive, manage and work with data right across Battersea. Our new approach will enable smoother animal, customer and supporter journeys and will help us to embed a truly data and insight-driven approach at Battersea.

As part of the wider Programme team this role will work closely with the Programme Director and the Head of Data Applications, managing a number of technical projects to drive us to meet milestones and ensure clear understanding of dependencies, risks and connections.

The ideal candidate for this role will have demonstrable experience of successfully project managing technical and data projects from conception to delivery; proven experience in CRM implementation & data migration experience; and strong working knowledge and experience of project management methodologies.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. 

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 5th January 2025
Interview date(s): TBC

To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Compassion UK is hiring!
Senior Analyst who will lead with data and serve with purpose!

Are you a data expert who feels called to make a difference? At Compassion UK, we’re seeking a Senior Analyst to bring advanced analytics expertise to our mission of releasing children from poverty in Jesus’ name.

About the Role:

As a Senior Analyst, you’ll play a pivotal role in shaping our strategies through data-driven insights. This is not just a technical role, it’s an opportunity to directly influence our ability to steward resources wisely, champion our supporters, and inspire action for vulnerable children worldwide.

Your projects will range from digital analytics and decision-making tools to developing best practices in test-and-learn activities. You’ll take the lead on significant initiatives, guiding our data strategy and fostering a culture of excellence within the analytics team.

Key Responsibilities:

• Uphold and work within Compassion UK's Christian ethos, culture, and values.
• Use data to create actionable insights that deepen our understanding of supporters.
• Develop digital analytics capabilities and data-driven decision-making tools.
• Champion supporters as partners in a global movement, ensuring they feel known, loved, and ignited to action.
• Collaborate with the Analytics team to enhance data reporting and insights capabilities.

What We’re Looking For:
This senior role requires exceptional skills and expertise. The ideal candidate will bring:

• Expertise in Data Analysis Techniques: A solid understanding of preparing data, deriving insights, and presenting actionable recommendations to diverse audiences.
• Advanced SQL Skills: Confidence in writing complex SQL queries to extract and summarise data from databases.
• Proactive Project Leadership: A track record of successfully designing and executing projects, with the ability to collaborate effectively with stakeholders.
• Passion for Growth: Desire to learn, develop new skills, and share knowledge to support the team’s success.

Desired Skills and Experience:

• Experience with tools like KNIME, R, Python, or Power BI.
• Familiarity with data visualization best practices and Google Analytics.
• Knowledge of data science techniques for supervised/unsupervised learning.
• Experience working with CRM systems.

Qualifications:
A degree or equivalent experience in a numerate subject is essential. You must demonstrate a strong intuition for working with numbers and ensuring outputs are accurate and reliable.

Why Join Compassion UK?
At Compassion UK, we combine professional excellence with a deep sense of purpose. Every project you lead will contribute to empowering children and their communities. You’ll work within a supportive and faith-driven environment, continually growing and making an impact that matters.

If this role sounds right for you, apply today on our website!

Important Information:
As we approach the festive season, please note that our offices will be closed during this time and will reopen in the New Year. We kindly ask for your understanding, as our responses may be slower than usual while we take time to celebrate and recharge.

The application deadline for the Senior Analyst role is 16 January 2025. Following this, we will shortlist candidates and invite successful applicants to proceed to the assessment stage. Interviews are planned to take place during the week commencing 27 January 2025.

To comply with our obligations under the Immigration, Asylum, & Nationality Act 2006 we cannot consider applicants who do not presently have permission to work in the United Kingdom.  We are only able to consider applications from candidates who have the right to work in the UK. Unfortunately, we are unable to offer sponsorship for work visas.

Salary: Clinical Band 7 £54,320 - £60,981 per annum inclusive
Contract Type: Fixed Term for 18 months
Hours of work: 37.5 per week

About the job role

We have an exciting opportunity for a Business Analyst in our Information team at St Joseph’s Hospice.

We are seeking a skilled Business Analyst to lead the analysis, design, and implementation of business solutions, specifically for the migration of clinical systems from our legacy platform to a modern cloud-based solution.

This role involves working closely with stakeholders from various clinical departments, IT teams, vendors, and external partners to ensure the successful delivery of the migration project.

About you

You will need:

• Conduct business analysis and requirements gathering to support the design of our next clinical system.
• Facilitate workshops, interviews, and surveys with stakeholders to elicit and validate business needs.
• Degree educated, preferably in an Information or IT-related subject.
• Advanced skills in Excel for reporting and business cases.
• Formal project management qualification.
• Proven experience in a Business Analyst position.

Where you’ll work?

St Joseph's Hospice was founded in 1905 by the Religious Sisters of Charity and as such it has a rich, Catholic heritage which informs our work today: to support and welcome those in need, from all different cultures, religions and backgrounds.

We provide high-quality specialist palliative care for patients with cancer and other life-threatening conditions across East and North London. We have a large team of clinical staff who work across community, in-patient and out-patient services delivering individualised, responsive and holistic support to patients and their families/carers.

Why work for us?

• 27 days holiday plus public holidays, increasing up to 33 days with service
• Subsidised café and early access to retail sale events
• Season ticket/Welfare loans
• Continuation of NHS Pension Scheme or an excellent salary-exchange pension scheme
• Santander cycles discount and cycle to work scheme
• Health Cash Plan and access to the EAP services

Join St Joseph’s team and find out more!

We are an equal opportunities and a disability confident employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

For further information and to apply, please visit our website via the apply button.

Closing date: 19 January 2025

Unlock the Power of Data working for The King’s Trust International  – Join Our Impact Team!

Are you passionate about the potential of data to drive positive change? Step into a pivotal role with us as part of the King’s Trust International Impact Team, helping transform our approach to global youth development through strategic, data-driven insights.

As our Impact Data and Reporting Lead, you’ll shape the future of our data systems, ensuring our charity becomes insight-driven and evidence-based. You’ll lead data quality assurance, oversee the development of our reporting strategy, and champion data-driven decision-making across our programs. Working closely with our international partners, your expertise will enhance our global impact by gathering and analysing robust data on outcomes that change young lives.

This unique role includes:

• Line Management of an Impact Executive
• Stakeholder Engagement with analysts, developers, and suppliers
• Data-Driven Strategy Leadership using PowerBI and survey mechanisms
• Building Confidence in data use across our teams

If you’re a communicator with a love for data, ready to help build an evidence-based culture in an international charity, join us and make a global difference!

Perks for working at The King’s Trust International:

• Great holiday package. 30 days annual leave entitlement, plus public holidays. Office closure the days between Christmas and New Year
• Fantastic Family leave. Receive 13 weeks full pay and 13 weeks half pay for maternity and adoption leave and pro rata entitlement for shared parental leave. Receive 8 weeks full pay for paternity leave.
• Flexible and agile working. Where operationally possible, you can work your hours that support a work-life balance including compressed hours and hybrid-working (part office - part home based) or working from home options.
• Benefits platform. Everything from health and financial wellbeing support to discounts on your favourite restaurants, shops and cinemas
• A free employee assistance programme (EAP) to support your mental wellbeing.
• KTI will contribute 5% of your salary to the workplace Pension Scheme
• Generous life assurance cover (4 x annual salary)
• In-house and external training opportunities available throughout the year

King's Trust International is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks (or international equivalents) in accordance with the Codes of Practice for all roles within King’s Trust International, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants.

In further support of a Safeguarding First approach we are signatories to the Misconduct Disclosure Scheme. The Scheme facilitates the sharing of misconduct data between employers. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her/their understanding of these recruitment procedures.

We are committed to equitable work practices and believe in building a diverse organisation that is representative of and responsive to the needs of our young people and stakeholders. We welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from Black, Asian, Mixed and other Ethnic candidates which are currently under-represented throughout King’s Trust International. As a disability confident employer, we will interview applicants that meet the essential criteria who have declared a disability. Please let us know if you need any adjustments at the interview stage.

About Woman’s Trust

Domestic abuse has blighted women’s lives throughout history. We’ve been helping women in London recover from its effects since 1996. Our specialist counselling transforms the mental health and wellbeing of women who have suffered physical, emotional or sexual abuse, financial exploitation or coercive control, and we have assisted well over 15,000 people to date. Add your skills to our closely-knit all-female team and you can help thousands more on the road to recovery.

About the role

This is a newly created position at Woman’s Trust, reflecting the critical need for impactful insights and evaluation of our services. The Data Insights Manager will lead, motivate, and develop an efficient and dynamic insights team and will strategically work with the Service Delivery team to turn the data collected by Woman’s Trust into actionable insights, so that we can better support the women accessing our services.

This role will be responsible for the smooth running and development of reporting and analysis tools across Woman’s Trust, so that staff can use our internal service data to inform their ongoing work and decision making.

To ensure that Woman’s Trust is feeding data learnings into our organisational development and service reviews, the Data Insight Manager will ensure the team are asking the right questions, pick out trends in the data with distinct themes, challenge our staff to collect and report accurate data and help to evolve our data practices. The Data Insight Manager will create ways in which Woman’s Trust can utilise its data to improve and expand our services as well as undertaking relevant ad hoc research projects, both internal and external, to ensure Woman’s Trust is seen as a leader in its field in producing sector relevant reports, presentations and papers.

The Data Insight Manager will take ownership of concisely communicating insights from our data and research to both internal and external stakeholders in innovative and engaging ways. The role will deliver on Woman’s Trust’s strategic priorities with regards to service contracts, data, monitoring and evaluation. You will not only mentor and develop capacity within your own team but act as a data advocate, enhancing the relationship between the front-line workers Woman’s Trust’s work and the staff managing the contractual obligations.

Hours: Part-time, 28 hours per week (4 days).

Location: Based at Woman’s Trust’s office, Paddington, NW1/hybrid working.

Benefits 

• Flexible working
• 25 days' holiday (up to 5 days' maximum accrued after 5 year of service)
• Cycle to work scheme
• 3% pension contribution
• Employee Assistance Program (EAP)

The application pack including the job description and person specification can be downloaded below or from our website. 

To apply, please send your CV and a personal statement. 

In your email, please provide us with the details of two referees. We require their name, contact information (including email), and relationship to you. One of these should be from a current or previous employer. Referees will not be contacted until an offer of employment is made.

Closing date: 23:59 on 7th January 2025, however applications will be processed on a regular basis and successful candidates will be invited to an interview. 

Interviews will be held w/c 13th January 2025.

This post is open to female applicants only – the Equality Act 2010 pursuant to Schedule 9, Part 1 applies.

About us

We are National Energy Action (NEA) – and our vision is to end fuel poverty. Our work to improve and promote energy efficiency brings social, environmental, housing and employment benefits.  We believe everyone should be able to afford to keep their homes warm and safe. However, low incomes, high energy bills and poor energy efficiency currently deny this to millions of households across the UK.  Never has this been more important than today.

NEA’s teams are friendly, knowledgeable and are dedicated to what we do.  We are proud of our expertise and proud of the service we deliver to our clients.

We offer colleagues a friendly, rewarding workplace and the chance to build a worthwhile career with a not-for-profit organisation that makes a genuine difference to people’s lives each and every day.

The role

This post provides an exciting and rewarding opportunity to help the charity build its profile among national stakeholders while delivering projects that seek to bring an end to fuel poverty and to the misery of cold homes. The role will largely focus on working with the UK Government, Ofgem and other regulatory bodies to ensure that energy markets work in the best interests of NEA’s client group.

You will have responsibility for the production of NEA’s responses to relevant consultations and the ability to produce and deliver briefings on current relevant policies for internal and external audiences.  Including responding and influencing Government policy across key areas with a particular focus on our work to ensure that energy markets work in the interests of fuel poor households.

You will have a key responsibility for analysing relevant aspects of policy at a local, national and UK level – you will also represent and enhance the co-ordination of NEA’s stakeholder’s relationships and help us capture key insights and impacts from our practical work to ensure these are reflected in policy positions and our advocacy.

The post sits within the Policy and Advocacy Directorate and is part of a creative and caring team of professionals who bring a wide range of skills and expertise to this growing department.

What you will need to succeed

The Policy Analyst will have demonstrable, relevant experience within a national charity, the energy industry, lobby group or consumer body, and a proven ability to influence key stakeholders demonstrable experience in influencing policy or regulation within the energy industry, or equivalent experience within a national charity, energy retailer, energy network, consumer body or utility regulator. You will also have a thorough understanding of key aspects of relevant energy policy and its impact on fuel poverty.

Reporting to the Head of Policy and Public Affairs you will have proven analytical skills with demonstrable experience of both quantitative and qualitative approaches to inform policy making decisions.

Your base location is negotiable; either Newcastle upon Tyne or London, working on a hybrid basis.

Hybrid working is subject to necessary H&S and GDPR checks. Post holders must be resident within the UK and be able to provide their Right to Work in the UK.

The job description provides a list of the duties of the post and the person specification provides the list of essential and desirable criteria.

We are offering:

• £33,931 – £38,594, Scale SO1-SO2 (plus £3,300 London Weighting if applicable). New appointments usually begin at the starting point of the scale.
• 11½% non-contributory pension.
• 25 days annual leave plus 3 additional days in between Christmas New Year Period when our offices close; plus, all public holidays per annum.
• Flexible working arrangements including the opportunity for Hybrid working.
• Enhanced family friendly payments.
• Employee Assistance Programme.
• Employee benefits platform.

How to apply:

Apply online by clicking 'apply via website'.

The closing date for applications is 03 January 2025 at 12 noon.  Interviews will be held in the week commencing 13 January 2025.  Full details of this post and an application form are available on our website.

Please be aware that National Energy Action is not a sponsoring organisation. Therefore, the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently.

Please note CVs will not be accepted as part of the application process.  No agency or advertising enquiries please.

NEA aims to be an equal opportunities employer. We welcome applications from all people with the necessary skills and experience for the post. Charity Registration No. 290511.  Company Registration No:  01853927

Macular disease is the biggest cause of sight loss in the UK, with around 300 people diagnosed every day. The Macular Society is the only charity determined to beat the fear and isolation of macular disease with world class research, and the best advice and support.

To support people affected by macular disease now, the Macular Society provides a range of support, information and services. Our research programme is focused on finding new treatments and a cure to beat macular disease forever.

We would love to hear from you if you are an experienced and detail driven Business Analyst looking to join our project team on fixed-term basis to support our Dynamics 365 Project Manager to deliver our Migration Project.

In return we provide a great working culture and offer flexible working options, 26 days annual leave, rising to 27 after one year’s service, the ability to buy or sell annual leave, supportive family policies, and 6% pension contribution.

We are an equal opportunities employer, and we welcome applications from all suitably qualified persons.

The General Optical Council utilises Microsoft Dynamics 365 CRM software (not Business Central/F&O) to manage operations and store operational data. We are looking for an experienced CRM Support Analyst to support the current software, coordinate future enhancements of the application, enhance and deliver reporting and undertake minor configuration/customisation/development work. 

Key Accountabilities:

- Ownership of the Dynamics 365 environment (approx. 60 users) including advising on storage requirements, strategic direction and licencing.
- Provide application support for users including systems training, data queries and other administrative tasks.
- Data management (including data imports/exports), synchronisation and integration with other business applications, systems testing, configuration, troubleshooting and planning enhancements.
- Report data in the predefined structures - modify tables, views, charts, dashboards, SSRS reports and forms.
- Maintain application access rights, security settings, and user privileges.  
- Collaborate with developers and third-party vendors to drive successful implementation of enhancements/integrations and maintenance of appropriate service levels.
- Create and update training manuals, policies and procedures, build custom reports, workflows and dashboards as requested.
- Review the MS Dynamics platform and solutions. Identify and address any architectural deficiencies and flag opportunities for improvement.

Essential Skills/Experience/Qualifications:

- Minimum of three years working with Microsoft Power Platform including Dynamics CRM 365 (cloud version).
- Experience with Microsoft Dynamics CRM configuration/ customisation / development skills including model driven apps, permissions, views and dashboards and power automate flows
- Must have experience working with sensitive data and have a sound knowledge of GDPR practices. 
- Excellent communication skills. 
- Excellent external and internal stakeholder management skills
- Excellent business analyst and problem-solving skills 
- Excellent data analysis, management and reporting skills
- Experience in user acceptance testing, training, producing guidance documentation and implementation support 
- Experience of other Microsoft Technologies including Azure, SharePoint, Exchange, Teams, Office 365 and other Power Platform/Dynamics 365 related applications (ideally also Microsoft SQL).
- Power Platform, Dashboard, API and SSRs Report development experience.
- Management of different Dynamics user licence types and storage to minimise costs.

Closing date for this role is 20 January 2025, please note we reserve the right to close this role early dependant on number of applications.

Please note your application will not be accepted without a covering letter exampling how you meet the essential criteria of this role, no more than 2 A4 pages.

Location: London
Contract Type: Permanent
Hours: Full time
Salary: £36,060- £41,769

You may also have experience in the following: IT Manager, IT Support Manager, Networking Manager, IT Technical Support Manager, IT Service Support Manager, Microsoft, MSCE, VMware, Senior Systems Analyst, Infrastructure Manager, Network Manager, IT Support Analyst etc

REF-218 797

At The National Lottery Community Fund we are committed to making a bigger difference in the years ahead.  That’s why being ‘impact-focussed’ is one of our core values.  We want to transform how we use data in our organisation so that we can: identify the communities that most need our funding, demonstrate the difference we make and take an equity-based approach.  Our 2030 strategy ‘It starts with community’ sets stretching goals and puts data and insight at the heart of what we do. 

We’re recruiting for a Head of Business Intelligence (BI) in our newly formed Evidence and Impact team.  In this role you will design and deliver a new reporting and analytics service that inspires communities, colleagues and policy makers.  You’ll set the future direction for the Community Fund’s data practice and establish a simple and easy to use reporting suite that achieves widescale reach and engagement. 

You’ll lead work across the organisation to help us to grow our data maturity, so that reporting and insight becomes an integral part of every role. You’ll inspire your team to make it as easy as possible for everyone connected to the Community Fund’s work to get the day-to-day insight they need to make decisions and deliver projects.

The partnerships you develop externally will be equally important, as you work with other lottery distributors to better use data to connect those that play The National Lottery with the positive difference it makes across the UK.

Excellent leadership and people management skills will be required to excel in this role.  Your ability to inspire and engage a technical team to achieve high performance will be second to none.  You’ll also need to enjoy working across our organisation to help others to use data in pursuit of our 2030 ambitions and be a strong advocate for the role of automation and self-service. Every element of your day-to-day work will be guided by the needs of our users and your own strategic view of the data and BI architecture required to enable inspiring reporting and visualisation.  You will forge strong partnerships with a wide range of colleagues in the UK-wide Evidence and Impact function and play a key role in our leadership team as we strive for ‘One Fund’ ways of working.

The Evidence and Impact team is a UK-wide function, meaning this role can be based in any of our offices.  Some travel is expected to attend leadership meetings and connect with colleagues who are based in different locations of the country.

Interview Date: w/c 3rd February

Location: UK - We have a hybrid approach to working, work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices, these are Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Newcastle and Newtown.

On application, please align your supporting statement to the criteria below

Essential criteria

• Passionate about data with demonstrable experience in delivering transformation in an organisation’s data maturity to drive business changes. 
• Demonstrable experience of presenting data in easily accessible formats that can be used by non-data specialists to tell stories and inform policy.
• Experience of technical leadership and management including in:
  • Data Warehousing that meets the needs of analysts.
  • Data Modelling to support applications and self-service analytics.
  • Dashboard, Reporting, and Visualisation development.

• Expert in more than one of the following with appropriate professional qualification or CPD: data modelling, end to end data architecture, BI and visualisation, enterprise reporting services, ETLs and data pipelines, data management and governance.
• Excellent people management experience with the ability to identify the skills the team needs now and in the future and to support our staff to continuously develop.

Desirable criteria

• Educated to undergraduate level, or equivalent level of experience in a relevant discipline.
• Experience in leading the provision of a managed services for reporting by building and strengthening user engagement with PowerBI across organisations.
• Familiarity with functional standards for analysis or competency frameworks to build digital skills and in how they apply to the work of data teams.

Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.) 

Location: Either in one of our global offices (Bristol or London - UK, Madagascar, Belize, Indonesia, Kenya, Senegal, Timor-Leste), or home-based within countries where Blue Ventures has administrative capacity (Mozambique, Tanzania)

Closing date for applications: 20 January 2025

Contract status: Global Post, Full-time

Start date: As soon as possible

Contract duration: 2 years fixed term (with the possibility of extension thereafter)

Remuneration: Salaries are gross per annum and will be in line with national salary grades and experience; circa £54,048 - £70,000 (UK); circa IDR 485,003,837 - IDR 597,685,600 (Indonesia); circa KES 4,852,623 - KES 6,488,837 (Kenya); circa TZS 70,126,672 - TZS 118,062,323 (Tanzania); circa MZN 3,273,650 - MZN 3,901,207 (Mozambique); circa XOF 20,296,316 - XOF 37,235,620 (Senegal); circa USD 27,768 - USD 33,590 (Timor-Leste); circa BZD 73,087 - BZD 108,860 (Belize); circa MGA 63,076,355 - MGA 90,029,184 (net per annum; only applicable in Madagascar)

We rebuild tropical fisheries with coastal communities

Blue Ventures is a marine conservation organization that puts people first. We support coastal fishers in remote and rural communities to rebuild fisheries, restore ocean life and build lasting pathways to prosperity. Our work began two decades ago in Madagascar’s remote coastal communities and is growing globally. 

Across a dozen countries, we’re partnering with traditional fishers and community organizations to design, scale, strengthen and sustain fisheries management and conservation at the community level. We bring partners together in networks to advocate for reform, and share tools and best practices to support fishing communities across the globe. 

Summary job description

Our Technical Knowledge team oversees Blue Ventures’ technical pillars (Secure Rights, Community-Based Fisheries Management, Food Security and Financial Inclusion) and supports the use of data for decision-making, providing tools, training, and guidance to partners and Blue Ventures’ staff around the world. This team integrates expertise and deep practical experience with pragmatism and a desire to enable others to deliver lasting change, by distilling global best practices and knowledge into usable tools, appropriate training, and responsive guidance and support. The team is also responsible for delivering peer learning exchanges and knowledge-sharing events both online and face-to-face across the organisation, in addition to overseeing technical publications.

We are currently recruiting for an exceptional individual to be part of this global team, leading a critical pillar of the strategy on Financial Inclusion. This individual would oversee the development, refinement, and roll out of tools and training to support partners working with communities around the world, supporting with financial inclusion initiatives as they establish community-based fisheries management and locally managed marine areas. These types of tools and materials include:

- Accessible tools and appropriate technologies:

Intuitive to use and readily available, including software and mobile apps for data collection and interpretation, simple decision support tools for assessment, planning, and problem resolution, and community-level materials for common financial inclusion activities.

- Educational Resources:

Manuals, guides, videos, and online materials that provide concise information and serve as self-learning tools, allowing partners to access and acquire knowledge at their own pace.

- Knowledge Development:

Structured learning experiences to transfer theory to practice and enhance the background knowledge and competencies such as workshops or webinars, as well as development of good practice technical case studies and publications.

- Skill Development:

Specific hands-on training, mentoring, or peer learning exchange programmes to enhance technical expertise and the skills that are relevant to the context of each pillar.

As a Global Head, the position oversees regional and national colleagues to produce and iteratively improve the technical support, ensuring globally consistent guidance, while enabling context-specific differentiation among regions. The ability to work in a diverse and geographically dispersed team and to liaise and adapt techniques across different cultures will therefore be essential. As a Global Head and part of the Technical Knowledge team the position strives for Blue Ventures’ work to be at the forefront of best practice in the sector, by learning from partners and practitioners worldwide to distill learning and experience into usable practical approaches to address the common barriers to achieving coastal fisheries reform with a strong believe in placing communities at the center of decision making.

The Blue Ventures Technical Knowledge team has a unique vantage point, gained through supporting dozens of partners working with hundreds of communities across South East Asia, The Western Indian Ocean, West Africa, and the Caribbean as well as being part of international fora and members of expert panels. As such our technical team plays a key role in identifying, collating, sharing, and transferring key insights and successful approaches, updating information, training, tools, and guidance around the world, and building a community of practice around each of the pillar themes.

At the heart of Blue Ventures’ 2030 strategy is an unwavering commitment to empowering communities through participatory collection, feedback, and use of fisheries and ecological data for adaptive management, and playing a leadership role in our sector to make this the norm. The Global Head - Financial Inclusion will have a strong understanding and technical experience of community-based financial inclusion initiatives such as village savings and loans associations, with proven skills in coaching and team building skills and effective management capacity in leading a multi-disciplinary team and working cross-functionally.

Blue Ventures recognises the key roles that women play in fisheries management and conservation as fishers, gleaners, processors, sellers and negotiators and seeks to highlight the important value of their roles in the fisheries value chain, that are often invisible, so that they also benefit. An understanding of the challenges faced particularly by women in fisheries and experience of working in communities to find some practical solutions desirable for this role. The role will work in close collaboration with the Technical Knowledge team to support these goals, which includes working with fisher associations and committees to increase the participation of women in fisheries management.

The successful candidate will have a deep understanding of the complex challenges facing small-scale fishing communities. They will have extensive, practical experience of working with coastal communities in Africa, Asia or Central America, and partnering with civil society organisations, non-governmental organisations, government institutions, and other stakeholders to identify and address fishing issues, placing communities at the heart of the solution.

The successful candidate will thrive in environments that are dynamic, fast-paced, collegiate, and ambitious, will have a proven track record in distilling complexity into easily interpretable material, able to deliver high-impact written work, and in communicating effectively with diverse audiences, ranging from fishing communities, practitioners, academic institutions, governments, and other technical experts.

The role entails leading an interdisciplinary and international team, with strong cross-functional collaboration. The successful candidate will report to Blue Ventures’ Director of Technical Knowledge and will be based in one of our regional hubs, with regular overseas travel to work with partners and field teams around the world.

The core technical scope of the role’s portfolio will include:

- Financial inclusion for low-resource, data-limited communities including village savings and loans associations, savings and credit unions (Savings Groups) financial literacy, digital finance and business management

- Following and informing best practice and policy for community based financial inclusion and its links to fisheries management. Learning, documentation and Knowledge sharing (dissemination of best practices)

- Alignment between community based approaches and national and international standards, as well as between customary, national and international law.